Section 400.50 Final Level

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Illinois Administrative Code › Title 4 DISCRIMINATION PROCEDURES › CHAPTER XIII: ILLINOIS COMMERCE COMMISSION › Part 400 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE › Section 400.50 Final Level

This text was captured on Aug 14, 2026. It is a snapshot, not a live feed, so check the official code before relying on it.

Text

Section 400

Section 400.50  Final Level

a)         If the designated coordinator has not resolved the grievance

to the satisfaction of the complainant, the complainant may submit a copy of

the grievance form and designated coordinator's response to the Commission's

Executive Director for final review.  The complainant shall submit these

documents to the Executive Director, together with a written statement

explaining the reasons for dissatisfaction with the designated coordinator's

response, within twenty business days after receipt by the complainant of the

designated coordinator's response.

b)         The Executive Director shall appoint one or more Commission

employees to review the grievance.  The complainant shall have the opportunity

to discuss the grievance with the person or persons appointed to review the

grievance. The employee or employees shall review the designated coordinator's

response and shall conduct any interviews necessary to further investigate the

grievance.

c)         The employee or employees shall make written recommendations

to the Executive Director as to the proper resolution of the grievance.  All

recommendations shall include reasons for such recommendations and shall bear

the signature of the employee or employees making the recommendation.

d)         Upon receipt of the recommendations, the Executive Director

shall approve, disapprove or modify the recommendations, and shall render a

written decision on the grievance, stating the basis for the decision.  The

Executive Director's decision shall be furnished to the complainant, and shall

be final.

e)         The grievance form, the designated coordinator's response, the

statement of reasons for dissatisfaction, the employee recommendations and the

decision of the Executive Director shall be maintained in accordance with the

State Records Act (Ill. Rev. Stat. 1991, ch. 116, par. 43.3 et seq.).

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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Section 400.50 Final Level · 4 Ill. Adm. Code 400.50 | Frix