Section 400.10 Purposes

Section 400

Section 400.10  Purposes

a)         These ADA grievance procedures are established pursuant to the

Americans with Disabilities Act of 1990, 42 U.S.C. Section 12101 et seq.

("ADA"), and specifically Section 35.107 of the Title II regulations,

28 CFR Part 35, requiring the adoption of grievance procedures providing for

prompt and equitable resolution of complaints alleging any action that would be

prohibited by 28 CFR Part 35.  These procedures are to be construed as neither

expanding nor diminishing the rights, privileges and remedies otherwise

afforded by applicable law.

b)         In general, the ADA requires that each program, service and

activity offered by the Illinois Commerce Commission ("Commission"),

when viewed in its entirety, be readily accessible to and usable by qualified

individuals with disabilities.

c)         It is the intent of the Commission to foster open

communication with all individuals seeking access to programs, services and

activities.  The Commission encourages prompt responses to requests for

modifications before they become grievances.

d)         Any individual who wishes to review the ADA and applicable

regulations to understand the rights, privileges and remedies they afford may

contact the Commission's designated coordinator.

e)         The grievance procedures set forth in this Part are informal

and do not give rise to a "contested case" for purposes of the

Illinois Administrative Procedure Act (Ill. Rev. Stat. 1991, ch. 127, par.

1001-1 et seq.) or the Commission's Rules of Practice (83 Ill. Adm. Code 200).