Section 400.40 Designated Coordinator Level
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Illinois Administrative Code › Title 4 DISCRIMINATION PROCEDURES › CHAPTER XIII: ILLINOIS COMMERCE COMMISSION › Part 400 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE › Section 400.40 Designated Coordinator Level
Text
Section 400
Section 400.40 Designated
Coordinator Level
a) An individual who wishes to file a grievance shall promptly,
but no later than 180 calendar days after the alleged violation of the ADA,
submit the grievance to the designated coordinator in writing on the form
prescribed for that purpose.
b) The grievance form must be completed in full. Upon request,
the Commission shall provide assistance in the completion of the grievance
form.
c) The designated coordinator, or his or her representative,
shall investigate the grievance and shall make efforts to resolve it. The
designated coordinator shall provide a written response to the complainant and
the Commission's Executive Director within ten business days after receipt of
the completed grievance form.
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