Setup
It learns your firm before the first call.
Add your site, intake questions, and firm details. Donna uses them to handle calls your way.
- Choose the assistant name and voice
- Set greeting and intake questions
- Upload intake forms and FAQs
Every call answered. Every lead on file.
Donna answers, qualifies, and books the consultation. You review the lead when you're ready.
Judgment
Set the situations that need immediate attention.
Donna recognizes them and escalates the call.
- A response deadline is today
- The caller was just served
- A hearing is tomorrow
Follow through
Donna captures the details, follows up, and books the consultation on your calendar.
- Approve or reject leads
- Follow up automatically
- Book directly to your calendar
The details
Intake, in plain terms.
- Coverage
- 24/7, always.
- Languages
- English and Spanish
- Your number
- A dedicated local number
- Go live
- Forward your line in minutes
- Records
- Transcript, summary, and recording
- Calendar
- Books directly to Google Calendar