Rule 3. Administration

The Program, shall (a) investigate claims filed pursuant to D.C. Code § 4-501 et seq.,

(b) obtain from agencies of the District of Columbia and the United States information,

data and assistance to facilitate the determination of whether a crime was committed or

attempted and whether the claimant is eligible for compensation, (c) process and maintain

claims in the order filed, including claims filed under the Victims of Violent Crime

Compensation Act of 1981, (d) determine each claim filed and reinvestigate and reopen

cases when necessary, (e) require and direct medical examinations of victims and

secondary victims when necessary, (f) publicize the existence of the Program, and (g)

provide printed informational materials about the program, including brochures and

posters, in both English and Spanish.