Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008]

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New Mexico Office of Superintendent of Insurance Bulletins › Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008]

This text was captured on Aug 14, 2026. It is a snapshot, not a live feed, so check the official code before relying on it.

Text

# STATE OF NEW MEXICO

# OFFICE OF SUPERINTENDENT OF INSURANCE

Mailing Address: P.O. Box 1689, Santa Fe, NM 87504-1689

Physical Address: 1120 Paseo de Peralta, Room 428, Santa Fe, NM 87501

Main Phone: (505) 827-4601; Main Fax (505) 827-4734; Toll Free: 1-855-4-ASK-OSI

www.osi.state.nm.us

SUPERINTENDENT OF INSURANCE

John G. Franchini (505) 827-4299

ACTING DEPUTY SUPERINTENDENT

Alan Seeley (505) 827-4307

![img-0.jpeg](img-0.jpeg)

FILED

2014 MAR 20 PM 3 14

OF INSURANCE

SUPERINTENDENT

BULLETIN NO. 2014 - 005

March 19, 2014

TO: ALL HEALTH CARE INSURERS THAT PROVIDE, OFFER OR ADMINISTER HEALTH BENEFIT PLANS SUBJECT TO THE MANAGED HEALTH CARE GRIEVANCE PROCEDURES

RE: MANAGED HEALTH CARE INSURANCE CARDS [Repeals and Replaces Insurance Bulletin No. 2011 - 008]

THE FOLLOWING BULLETIN is issued pursuant to Insurance Bulletin Rules, 13 NMAC 1.21.1 to 1.2.10. This Bulletin repeals and replaces the OSI (Insurance Division formerly NM Public Regulation Commission) Bulletin No. 2011 - 008.

Each health care insurer shall provide each subscriber with the information required by Subsection B of 13.10.13.8 NMAC which requires the following:

... Basic consumer information, including the phone number of the managed health care bureau, shall be included on a newly issued covered person's health insurance card, or on a separate wallet-sized card, to include the phone number and website of the managed health care bureau, issued simultaneously with the newly issued health insurance card.

The Superintendent of Insurance hereby requests that the following language be included on the health care insurance card:

If you have a complaint about the coverage under your health plan, you may contact:

Managed Health Care Bureau

http://www.osi.state.nm.us/managed-healthcare/contact-us.html

1-855-427-5674

Any questions regarding this Bulletin may be directed to Kathi Padilla at 505-827-3811.

**DONE AND ORDERED** on this 19$^{th}$ day of March, 2014.

**JOHN G. FRANCHINI**

**SUPERINTENDENT OF INSURANCE**

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.