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Wisconsin Administrative Code › DCF › Chapter DCF 52 › § DCF 52.12

This text was captured on Aug 14, 2026. It is a snapshot, not a live feed, so check the official code before relying on it.

Text

Personnel.

(1) Staffing.

(a) A center shall have all of the following personnel:

1. A director employed by the center who is responsible for center operations.

2. One or more social work case work supervisors responsible for assessment and supervision of case work, service coordination and case management activities of resident services case managers through resident treatment planning reviews, case staffings and treatment record reviews.

3. One or more resident services case managers responsible for individual and group counseling of residents and individual counseling of residents and their families along with case work efforts involving residents and their families in planning, implementing and coordinating services and resources.

4. One or more resident care worker supervisors responsible for supervising and assessing resident care workers as they interact with residents and provide for the day-to-day care and supervision of residents.

5. One or more resident care workers responsible for direct care, nurturing and supervision of the residents.

6. Staff responsible for the center’s recreation program.

7. Staff responsible for educational services when the center has an on-grounds education program.

(b) A center shall have the following services available for residents, either provided by professionals on staff or under agreement with professionals who are consultants for the center:

1. Health care needs assessment and supervision of the delivery of center health care services by a physician.

2. Dental care needs assessment by a dentist.

3. Services of a psychologist licensed under ch. 455 , Stats., or a psychiatrist.

4. Services of other appropriately qualified professionals such as speech communication or hearing impairment specialists or occupational or physical therapists as necessary to carry out resident treatment plans.

the delivery of center health care services by a physician.

2. Dental care needs assessment by a dentist.

3. Services of a psychologist licensed under ch. 455 , Stats., or a psychiatrist.

4. Services of other appropriately qualified professionals such as speech communication or hearing impairment specialists or occupational or physical therapists as necessary to carry out resident treatment plans.

(c) The work schedule of a resident care worker shall:

1. Specify the worker’s routine and regular hours.

2. Not allow for the regular scheduling of more than 40 hours of direct care responsibilities with residents each week, exclusive of resident sleeping time, or more than 50 hours per week exclusive of resident sleeping time when the resident care worker is covering for sick leave, vacations, resignations or terminations of other staff.

3. Allow each resident care worker working longer than an 8 hour shift to have at least 15 minutes of free time during each additional 2 hour period.

(2) Staff qualifications. Staff hired or contracted for on or after September 1, 2000, to carry out the responsibilities under sub. (1) (a) shall have the following qualifications:

(a) The center director under sub. (1) (a) 1. shall be an employee of the center, have a bachelor’s degree from a college or university in business or public administration or a social or behavioral science or in a social services or human services field and have 2 years of successful related work experience in administration or supervision.

(b) The social work case work supervisor under sub. (1) (a) 2. shall be an employee of the center, have a master’s degree in social work from a school of social work or in a behavioral science with 2 years of supervised work experience in a family or child welfare agency, have experience in working with the kind of populations the center serves and provide evidence of supervisory knowledge and skills.

The social work case work supervisor under sub. (1) (a) 2. shall be an employee of the center, have a master’s degree in social work from a school of social work or in a behavioral science with 2 years of supervised work experience in a family or child welfare agency, have experience in working with the kind of populations the center serves and provide evidence of supervisory knowledge and skills.

(c) The resident services case manager under sub. (1) (a) 3. shall have education and experience which are specifically related to the client population to be served. That education and experience shall consist of the following for the type of population served:

1. Under this subdivision social or behavioral science field includes a degree in social work, sociology, psychology, speech communication or special education with certification for emotional disturbance or learning disabilities. For work with residents who are receiving services primarily for correctional aftercare or emotional disturbance, the resident services case manager shall have one of the following qualifications:

a. A master’s degree in a social or behavioral science field with field work experience or employment experience working with children or families.

b. A bachelor’s degree in a social or behavioral science field and either 2 years of employment experience in human services counseling involving children and families or at least 500 hours of supervised family or child contact therapy hours.

2. Under this subdivision a social or behavioral science field includes a degree in those fields specified under subd. 1. For work with residents who are receiving services primarily for alcohol or drug problems, the resident services case manager shall have one of the following qualifications:

a. A bachelor’s degree in a social or behavioral science field and Wisconsin certification as an alcohol and drug counselor or meeting the qualifications of a registered alcohol and drug counselor I from the Wisconsin alcohol council certification board.

b

e receiving services primarily for alcohol or drug problems, the resident services case manager shall have one of the following qualifications:

a. A bachelor’s degree in a social or behavioral science field and Wisconsin certification as an alcohol and drug counselor or meeting the qualifications of a registered alcohol and drug counselor I from the Wisconsin alcohol council certification board.

b. An advanced professional degree in a social or behavioral science field from a college or university with at least 6 credits in courses offering content in alcohol and drug abuse treatment and counseling practicum or field experience.

c. A bachelor’s degree in a social or behavioral science field from a college or university and 6 credits in courses offering content in alcohol and drug abuse treatment and counseling practicum or field experience.

d. A bachelor’s degree in a social or behavioral science field from a college or university and 2 years of experience working with children in alcohol and drug abuse counseling.

3. For work with residents who are receiving services primarily for a developmental disability, the resident services case manager shall have the following education and experience qualifications:

a. A degree in a social or behavioral science field. Under this subd. 3. a. a social or behavioral science field includes a degree in social work, sociology, psychology, speech communication, special education, physical therapy or occupational therapy.

b. Specialized training or one year of employment experience in treating or working with developmentally disabled persons.

perience qualifications:

a. A degree in a social or behavioral science field. Under this subd. 3. a. a social or behavioral science field includes a degree in social work, sociology, psychology, speech communication, special education, physical therapy or occupational therapy.

b. Specialized training or one year of employment experience in treating or working with developmentally disabled persons.

(d) The resident care worker supervisor under sub. (1) (a) 4. shall be an employee of the center and meet one of the following qualifications:

1. Possess the qualifications described under par. (c) for working with the type of population served.

2. Have 3 years of experience in public or private institutional child care for the type of population the center serves, and have one year of experience as a supervisor or satisfactory completion of at least one course for credit in supervisory skill development and personnel management or have 40 hours of documented in-service training involving supervisory skill development and personnel management.

3. Have 2 years of experience in licensed institutional child care and be certified as a child and youth care worker meeting standards of the national organization of child and youth care workers association.

(e) A resident care worker under sub. (1) (a) 5. shall be an employee of the center, have a high school diploma or equivalent and be at least 18 years old and at least 2 years older than the oldest resident. The resident care worker shall also meet one of the following qualifications:

1. Have a bachelor’s or associate degree from a college or university with a focus on child and youth care work or in a social or behavioral science field.

2. Have at least one year of successful experience working in a recognized child welfare residential setting for the type of resident population served by the center.

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e resident care worker shall also meet one of the following qualifications:

1. Have a bachelor’s or associate degree from a college or university with a focus on child and youth care work or in a social or behavioral science field.

2. Have at least one year of successful experience working in a recognized child welfare residential setting for the type of resident population served by the center.

3. Be certified as a child and youth care worker under the standards of the national organization of child and youth care workers association or other department-recognized certifying authority.

4. Have completed a supervised traineeship program under sub. (5) (g) .

(f) A person under sub. (1) (a) 6. responsible for center recreational programming under s. DCF 52.41 (4) shall meet the qualifications of a resident care worker under par. (e) and have demonstrated proficiency and at least 3 months experience conducting activities in one or more recreational program areas appropriate for populations served by the center.

(g) Education staff under sub. (1) (a) 7. , shall meet Wisconsin department of public instruction qualifications for the students served.

(h) Each staff person working for a center shall, where a college or university degree is required under this subsection, have the degree from an accredited college or university.

(i) A center that hires or contracts for staff not identified under sub. (1) (a) having direct care or service involvement with residents shall, for those staff, also meet the requirements for employment applications under sub. (3) , job descriptions and standards and confidentiality notification under sub. (4) , staff training under sub. (5) , staff supervision under sub. (6) , child abuse and neglect reporting under sub. (9) and personnel records under sub. (10) .

(3) Employment applications and general qualifications.

(a) Before a center hires or contracts for any new staff, the center shall verify and document the qualifications of applicants considered for employment or service.

ation under sub. (4) , staff training under sub. (5) , staff supervision under sub. (6) , child abuse and neglect reporting under sub. (9) and personnel records under sub. (10) .

(3) Employment applications and general qualifications.

(a) Before a center hires or contracts for any new staff, the center shall verify and document the qualifications of applicants considered for employment or service.

(b) A center shall require an applicant for employment to complete and sign an application form. From the required application materials, the center shall obtain:

1. The names of 2 persons not related to the prospective staff person who can vouch for the good character of the prospective staff person.

2. Employment references. The center shall verify that the applicant was employed by persons listed as employers during the past 5 years.

3. A completed background information disclosure form and background record checks as required under s. 48.685 , Stats., and ch. DCF 12 .

4. Educational background information.

(c) Upon receipt of an application, a center shall check references either by letter or phone and shall document the date of contact, the person making the contact and the person contacted and shall summarize the conversation concerning the character and experience of the person that would permit a judgment to be made about hiring or contracting, and what the relationship of the reference is to the prospective staff person or how the reference knows that person.

(d) The center shall comply with the background records check provisions under ch. DCF 12 for the hiring or contracting of center staff who will have access to residents, including, as applicable, not hiring or contracting with a person to work in any position where the person would have direct, regular contact with residents if the person answers “yes” to any question on the DCF-F-2978-E background information form which would bar that person.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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Personnel · Wis. Admin. Code DCF § 52.12 | Frix