ARSD 02:05:03:04. 2:05:03:04. Investigation and dismissal of complaint

Upon the filing of a complaint, the executive secretary shall conduct an investigation of the allegations in the complaint, in accordance with the commission's internal operating procedures for complaints against certified 911 telecommunicators. In conjunction with an investigation, the executive secretary may require the telecommunicator to undergo a psychological evaluation by a psychologist designated by the executive secretary to determine the telecommunicator's ability to perform the duties of a 911 telecommunicator. After the investigation is concluded, the executive secretary shall give notice of a contested case hearing or submit the complaint and any investigative report to a commission member. After examining the complaint and investigative report, the commission member must either request further investigation, direct the executive secretary to give notice of a contested case hearing or the commission member may dismiss the complaint if it appears that the grounds alleged in the complaint are frivolous, clearly unfounded in fact, or, in the opinion of the commission member, the appointing authority has adequately responded to allegations alleged in the complaint. If the commission member dismisses the complaint, such dismissal shall be reported to the commission at its next regularly scheduled meeting.