921 KAR 4:122. Assistance for low-income households with water or wastewater utility arrears

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Kentucky Administrative Regulations › Title 921 (Cabinet for Health and Family Services - Department for Community-based Services - Family Support) › Chapter 004 › 921 KAR 4:122

This text was captured on Aug 14, 2026. It is a snapshot, not a live feed, so check the official code before relying on it.

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Section 1. Definitions. (1) "Agency" means Community Action Kentucky (CAK), or a local community action agency contracted to provide the service. (2) "Authorized representative" means the person who presents to an agency a written statement signed by the head of the household, or spouse of the head of the household, authorizing that person to apply on the household's behalf. (3) "Crisis component" means the component that provides assistance to households that are experiencing a home water or wastewater emergency. (4) "Economic unit" means one (1) or more persons sharing common living arrangements. (5) "Emergency" means, at the time of application, the household: (a) Is without water; (b) Shall be disconnected from a water utility service within forty-eight (48) hours; or (c) Shall be without water as established in Section 3(3) of this administrative regulation. (6) "Gross household income" means all earned and unearned income, including lump sum payments received by a household during the calendar month preceding the month of application. (7) "Household" means an individual or group of individuals who are living together in the principal residence as one (1) economic unit and who purchase water or wastewater in common. (8) "Household demographics" means an applicant's: (a) Address; (b) Household composition that includes: 1. Size; 2. Age group; 3. Relationship to applicant; 4. Sources of income; and 5. Type of housing; and (c) Water and wastewater source. (9) "Principal residence" means the place: (a) Where a person is living voluntarily and not on a temporary basis; (b) An individual considers home; (c) To which, when absent, an individual intends to return; and (d) Is identifiable from another residence, commercial establishment, or institution. (10) "Subsidy component" means the component that provides an eligible household with: (a) A payment to the household's water or wastewater provider; or (b) A payment to a landlord, if water or wastewater is included in the rent. Section 2. Application

) To which, when absent, an individual intends to return; and (d) Is identifiable from another residence, commercial establishment, or institution. (10) "Subsidy component" means the component that provides an eligible household with: (a) A payment to the household's water or wastewater provider; or (b) A payment to a landlord, if water or wastewater is included in the rent. Section 2. Application. (1) A household or authorized representative applying for water or wastewater utility assistance shall provide to an agency the following: (a) Proof of household income; (b) The most recent: 1. Water bill; 2. Wastewater bill; or 3. Verification that water or wastewater is included in the rent; (c) A statement of household demographics; and (d) A Social Security number, or a permanent residency card, for each household member. (2) An application shall not be considered complete until the required information, as specified in subsection (1) of this section, is received by the agency. Section 3. Eligibility Criteria. (1) Gross household income shall be at or below 150 percent of the official federal poverty income guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services pursuant to 42 U.S.C. 9902(2). (2) The household shall be responsible for paying: (a) The water or wastewater bill; or (b) Water or wastewater costs as a portion of the rent. (3) Crisis component. In addition to meeting the criteria in subsections (1) and (2) of this section, an applicant shall have: (a) Water or wastewater utility arrears; (b) Entered into a payment plan due to water or wastewater utility arrears; (c) Received a past-due or disconnect notice; (d) A currently disconnected water or wastewater service; or (e) Received a notice of eviction due to nonpayment of rent, if water or wastewater cost is included as a portion of the rent. Section 4. Assistance

n, an applicant shall have: (a) Water or wastewater utility arrears; (b) Entered into a payment plan due to water or wastewater utility arrears; (c) Received a past-due or disconnect notice; (d) A currently disconnected water or wastewater service; or (e) Received a notice of eviction due to nonpayment of rent, if water or wastewater cost is included as a portion of the rent. Section 4. Assistance. (1) For a subsidy component, a maximum assistance amount of $400 may be provided for a current water utility bill or water utility arrears, a current wastewater utility bill or wastewater utility arrears, or a combination thereof. Payment shall be made to the household's water or wastewater provider, or landlord if the utility is included in rent, as follows: (a) The amount of assistance shall be based upon household income and whether the household is responsible for water, wastewater, or both. (b) A household living in federally assisted housing or receiving a utility allowance shall be eligible for a lesser amount of assistance. (2) For a crisis component, a maximum assistance amount of $800 may be provided for water utility arrears, wastewater utility arrears, or a combination thereof. Payment shall be made to the household's water or wastewater provider, or landlord if the utility is included in rent, as follows: (a) The amount of assistance shall be the minimum needed to address the household's arrearages or alleviate a water or wastewater emergency. (b) A household living in federally assisted housing may be eligible. (c) A household may receive crisis component assistance more than one (1) time, but shall not receive more than the maximum assistance amount unless a case-by-case determination is made that no other funding source is available to alleviate a household emergency. (3) A household may receive assistance for subsidy, crisis, or both. Section 5. Assistance Delivery Method

sted housing may be eligible. (c) A household may receive crisis component assistance more than one (1) time, but shall not receive more than the maximum assistance amount unless a case-by-case determination is made that no other funding source is available to alleviate a household emergency. (3) A household may receive assistance for subsidy, crisis, or both. Section 5. Assistance Delivery Method. Payment shall be authorized by a one (1) party check made payable to the household's: (1) Water or wastewater utility provider or providers; or (2) Landlord, if the cost of water or wastewater is included as a portion of the rent. Section 6. Right to a Fair Hearing. (1) An individual who has been denied assistance or whose application has not been acted upon within the time standards established in Section 7 of this administrative regulation shall be provided an administrative review by the agency. (2) An individual dissatisfied with the results of an administrative review may request a hearing be held in accordance with 921 KAR 2:055 and KRS Chapter 13B. Section 7. Time Standards. (1) An eligibility determination shall be made by an agency within fifteen (15) working days after receipt of information required by Section 2 of this administrative regulation. (2) An applicant shall have fifteen (15) working days from the date of application to provide the information required by Section 2 of this administrative regulation to an agency, or the application shall be denied. Section 8. Water or Wastewater Provider Responsibilities. A provider accepting payment pursuant to this administrative regulation for water or wastewater utility services provided to an eligible recipient shall comply with the following provisions: (1) Reconnection of utilities shall be accomplished upon receipt of payment. (2) A household shall be charged, in the normal billing process, the difference between actual cost of water or wastewater and amount of payment made pursuant to this administrative regulation

regulation for water or wastewater utility services provided to an eligible recipient shall comply with the following provisions: (1) Reconnection of utilities shall be accomplished upon receipt of payment. (2) A household shall be charged, in the normal billing process, the difference between actual cost of water or wastewater and amount of payment made pursuant to this administrative regulation. (3) An assistance recipient shall be treated the same as a household not receiving this assistance, with the exception established in KRS 278.0154(6). (4) The household on whose behalf assistance is provided shall not be discriminated against in the services provided. (5) A landlord shall not increase the rent of a recipient household due to receipt of assistance provided pursuant to this administrative regulation.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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