Section 686.230 Appeal Rights of Homemaker Service Providers
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Illinois Administrative Code › Title 89 SOCIAL SERVICES › CHAPTER IV: DEPARTMENT OF HUMAN SERVICES › Part 686 PROVIDER REQUIREMENTS, TYPE SERVICES, AND RATES OF PAYMENT › Section 686.230 Appeal Rights of Homemaker Service Providers
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Section 686
Section 686.230 Appeal Rights
of Homemaker Service Providers
a) Homemaker Service Providers not satisfied with a DHS program
decision or an HSP compliance review, may submit an appeal request in writing to
the Bureau Chief of the Home Services Program. Appeal requests must be filed
within 30 days after the program decision or compliance review. The Bureau
Chief shall conduct a review of the facts and shall, within 15 working days,
provide a written decision to the Homemaker Service Provider.
b) If the Homemaker Service Provider is not satisfied with the
decision of the Bureau Chief, the Homemaker Service Provider may request review
of the Bureau Chief's decision by the Director of DHS-DRS. The request must be
in writing and received by the DHS-DRS Director within 10 working days after
the date the decision was rendered by the Bureau Chief. The decision of the DHS-DRS
Director shall be final.
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