Section 230.240 Provider Requirements

Section 230

Section 230.240  Provider

Requirements

All service providers shall

comply with procedures established by the area agency on aging for:

a)         Outreach activities to ensure participation of eligible older

persons;

b)         Training and use of elderly and other volunteers and paid

personnel;

c)         Coordination with other service providers in the planning and

service area;

d)         All service providers shall follow priorities set by the area

agency on aging for serving older persons with greatest economic or social

need. Service providers may not use a means test.

e)         Each service provider shall:

1)         Provide each older person with a free and voluntary opportunity

to contribute to the cost of the service;

2)         Protect the privacy of each older person with respect to his

or her contribution;

3)         Establish appropriate procedures to safeguard and account for

all contributions; and

4)         Use all contributions to expand the services of the provider

under this Part.  Nutrition services providers must use all contributions to

increase the number of meals served.

f)         A service provider that receives funds under this subpart

shall not deny any older person a service because the older person will not or

cannot contribute to the cost of the service.

g)         Contributions made by older persons shall be considered

program income.

h)         Each service provider shall:

1)         Assure that funds under Title III of the Older Americans Act

of 1965 are not used to replace funds from non-Federal sources; and

2)         Agree to continue or to initiate efforts to obtain support

from private sources and other public organizations for services funded under

this subpart.

i)          Each service provider under the area plan shall have

procedures for obtaining the views of participants about the services they

receive.