Section 146.260 Grievance Procedure
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Illinois Administrative Code › Title 89 SOCIAL SERVICES › CHAPTER I: DEPARTMENT OF HEALTHCARE AND FAMILY SERVICES › Part 146 SPECIALIZED HEALTH CARE DELIVERY SYSTEMS › Section 146.260 Grievance Procedure
Text
Section 146
Section 146.260 Grievance
Procedure
a) An SLF shall establish a grievance procedure for reviewing
grievances registered by, or on behalf of, residents. Each resident shall be
informed that a grievance procedure exists.
b) Records shall be maintained and made available to the
Department on all written grievances and the SLF's response to and disposition
of each grievance.
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