Section 300.230 Information to Be Made Available to the Public by the Licensee

Section 300

TITLE 77: PUBLIC HEALTH

CHAPTER I: DEPARTMENT OF PUBLIC HEALTH

SUBCHAPTER d: LONG-TERM CARE FACILITIES

PART 300 SKILLED NURSING AND INTERMEDIATE CARE FACILITIES CODE

SECTION 300.230 INFORMATION TO BE MADE AVAILABLE TO THE PUBLIC BY THE LICENSEE

Section 300.230  Information to Be Made Available to the

Public by the Licensee

a)

Every

facility shall conspicuously post for display in an area of its offices

accessible to residents, employees, and visitors the following:

1)

Its

current license;

2)

A

description, provided by the Department of complaint procedures established

under the Act and the name, address, and telephone number of a person

authorized by the Department to receive complaints;

3)

A

copy of any order pertaining to the facility issued by the Department or a

court;

4)

A

list of the material available for public inspection under subsection (b) and

Section 3-210 of the Act;

5)

Phone

numbers and websites for rights protection services must be posted in common

areas and at the main entrance and provided upon entry and at the request of

resident's representatives;

6)

The

statement "The Illinois Long-Term Care Ombudsman Program is a free

resident advocacy service available to the public."; and

7)

A

description of the retaliation complaint procedures and the remedies

established under

Section 2-120 of the

Act

and Section 300.3295.

(Section 3-209(a) of the Act)

b)

The

administrator shall post for all residents and at the main entrance the name,

address, and telephone number of the appropriate State governmental office

where complaints may be lodged in language the resident can understand, which

must include notice of the grievance procedure of the facility or program as

well as addresses and phone numbers for the Office of Health Care Regulation

and the Long-Term Care Ombudsman Program and website showing the information of

a facility's ownership

elephone number of the appropriate State governmental office

where complaints may be lodged in language the resident can understand, which

must include notice of the grievance procedure of the facility or program as

well as addresses and phone numbers for the Office of Health Care Regulation

and the Long-Term Care Ombudsman Program and website showing the information of

a facility's ownership.  The facility shall include a link to the Long-Term

Care Ombudsman Program's website on the home page of the facility's website.

(Section

3-209(a) of the Act)  If a facility does not have a facility-specific website,

the link to the Long-Term Care Ombudsman Program's website shall be included on

the facility's parent company website.

c)

A facility shall

retain the following for public inspection:

1)

A

complete copy of every inspection report of the facility received from the

Department during the past five years;

2)

A

copy of every order pertaining to the facility issued by the Department or a

court during the past five years;

3)

A

description of the services provided by the facility and the rates charged for

those services and items for which a resident may be separately charged;

4)

A

copy of the statement of ownership required by Section 3-207 of the Act;

5)

A

record of personnel employed or retained by the facility who are licensed,

certified or registered by the Department of Financial and Professional

Regulation;

6)

A

complete copy of the most recent inspection report of the facility received

from the Department; and

7)

A

copy of the current Consumer Choice Information Report required by Section

2-214 of the Act

Section 3-207 of the Act;

5)

A

record of personnel employed or retained by the facility who are licensed,

certified or registered by the Department of Financial and Professional

Regulation;

6)

A

complete copy of the most recent inspection report of the facility received

from the Department; and

7)

A

copy of the current Consumer Choice Information Report required by Section

2-214 of the Act.

(Section 3-210 of the Act)

d)

A

facility that has received a notice of violation for a violation of the minimum

staffing

requirements under Section 3-202.05 of the Act and Section

300.1230 of this Part shall display, during the period of time the facility is

out of compliance, a notice stating in Calibri (body) font and 26-point type in

black letters on an 8.5 by 11 inch white paper the following:

"Notice Dated:

...................

This facility does not

currently meet the minimum staffing ratios required by law. Posted at the

direction of the Illinois Department of Public Health."

1)

The

notice shall be posted, at a minimum, at all publicly used exterior entryways

into the facility, inside the main entrance lobby, and next to any registration

desk for easily accessible viewing. The notice shall also be posted on the main

page of the facility's website.

2)

Pursuant

to Section 300.1234(a)(5), the Department shall have the discretion to

determine the gravity of any violation and, taking into account mitigating and

aggravating circumstances and facts, may reduce the requirement of, and amount

of time for, posting the notice.

(Section 3-209(b) of the Act)

e)         All

Cook County facilities with Colbert Class Members shall conspicuously display,

in a public and accessible location, a Department-provided poster informing

residents of their right to explore or decline community transition, and their

right to be free from retaliation, regardless of their decision on transition

mount

of time for, posting the notice.

(Section 3-209(b) of the Act)

e)         All

Cook County facilities with Colbert Class Members shall conspicuously display,

in a public and accessible location, a Department-provided poster informing

residents of their right to explore or decline community transition, and their

right to be free from retaliation, regardless of their decision on transition.

This poster shall include a telephone number for reporting retaliation to the

Department and shall include the steps a resident should take if retaliation

does occur.  The display of the poster will be included as a compliance measure

in the Department's survey process.