Section 1800.250 Duties of Terminal Operators

Section 1800.250  Duties of Terminal Operators

In addition to all other duties and obligations required by

the Act and this Part, each licensed terminal operator has an ongoing duty to

comply with the following:

a)         Assume

the primary responsibility for the operation and maintenance of video gaming

terminals and for payment of tax remittance to the State as required by the

Act;

b)         Maintain

and provide, either directly or through a licensed manufacturer, distributor,

supplier, licensed technician, or licensed terminal handler, an inventory of

associated video gaming equipment to ensure the timely repair and continued,

approved operation and play of the video gaming terminals it operates;

c)         Ensure

the timely repair and continued, approved operation and play of the video

gaming terminals it operates;

d)         Assume

responsibility for the payment of valid receipt tickets issued by video gaming

terminals it operates;

e)         Maintain

at all times an approved method of payout for valid receipt tickets and pay all

valid receipt tickets;

f)         Assume

responsibility for terminal and associated video gaming equipment malfunctions,

including any claim for the payment of credits arising from malfunctions;

g)         Promptly

notify the Board of electronic or mechanical malfunctions or problems

experienced in a terminal that affect the integrity of terminal play;

h)         Extend

no form of deferred payment for video gaming terminal play in which an

individual receives something of value now and agrees to repay the lender in

the future for the purpose of wagering at a video gaming terminal;

i)          Maintain

a single bank account for all licensed video gaming locations with which it

contracts for deposit of aggregate revenues generated from the play of video

gaming terminals and allow for electronic fund transfers for tax payments;

j)          Only

enter into use agreements or agreements that purport to control placement and

operations of video gaming terminals

ming terminal;

i)          Maintain

a single bank account for all licensed video gaming locations with which it

contracts for deposit of aggregate revenues generated from the play of video

gaming terminals and allow for electronic fund transfers for tax payments;

j)          Only

enter into use agreements or agreements that purport to control placement and

operations of video gaming terminals with video gaming locations that comply

with the Act and this Part;

k)         Obtain

and install, at no cost to the State and as required by the Board, all

hardware, software and related accessories necessary to connect video gaming

terminals to a central communications system;

l)          Offer

or provide nothing of value to video gaming location or any person related to

or affiliated with a video gaming location as an incentive or inducement to

locate, keep or maintain video gaming terminals at the video gaming location;

m)        Not

own, manage or control a licensed establishment, licensed truck stop

establishment, licensed large truck stop establishment, licensed fraternal

establishment, or licensed veterans establishment;

n)         Conduct

advertising and promotional activities in accordance with this Part and in a

manner that does not reflect adversely on or that would discredit or tend to

discredit the Illinois gaming industry or the State of Illinois;

o)         Respond

to service calls within a reasonable time from the time of notification by the

video gaming location;

p)         Immediately

remove all video gaming terminals from the restricted area of play:

1)         upon

order of the Board or an agent of the Board; or

2)         that

have been out of service or otherwise inoperable for more than 72 hours;

q)         Provide

the Board on a monthly basis a current list of video gaming terminals acquired

for use in Illinois;

r)          Not

install, remove or relocate any video gaming terminal without prior

notification and approval of the Administrator;

s)         Provide

prompt notic

agent of the Board; or

2)         that

have been out of service or otherwise inoperable for more than 72 hours;

q)         Provide

the Board on a monthly basis a current list of video gaming terminals acquired

for use in Illinois;

r)          Not

install, remove or relocate any video gaming terminal without prior

notification and approval of the Administrator;

s)         Provide

prompt notice of an assignment of a use agreement to the Board, the affected

location, and the central communications system vendor;

t)          Maintain

a video gaming terminal access log for each video gaming terminal, which must

be kept inside the video gaming terminal at all times, documenting all access

to the video gaming terminal.  The log format shall provide for the time and

date of access, the persons who had access, the license number when applicable

and the nature of the service or repair made during the access;

u)         Service,

maintain or repair video gaming terminals at licensed video gaming locations

only by licensed technicians or licensed terminal handlers;

v)         Purchase

keys and locks for video gaming terminals that are approved by the Board and

are specific to the terminal operator.  All keys shall be numbered, reported to

the Board and available for audits.  The Board shall be provided with access to

the logic box of a video gaming terminal upon request.  If a terminal operator's

actions necessitate a rekeying, the costs of rekeying shall be at the terminal

operator's expense.  A terminal operator shall immediately inform the Board if

a key is lost or stolen;

w)        Provide,

at the terminal operator's expense, digital surveillance cameras that

continuously record at all times when video gaming terminals are operational.

These cameras shall be maintained at all licensed video gaming locations with

which the terminal operator has entered into a use agreement

ense.  A terminal operator shall immediately inform the Board if

a key is lost or stolen;

w)        Provide,

at the terminal operator's expense, digital surveillance cameras that

continuously record at all times when video gaming terminals are operational.

These cameras shall be maintained at all licensed video gaming locations with

which the terminal operator has entered into a use agreement. The surveillance provided

by these cameras shall extend to all areas where video gaming is being

conducted and video gaming vouchers are redeemed.  Recorded images must clearly

and accurately display the time and date. Recordings shall not be destroyed or

altered and shall be retained for at least 30 days. Surveillance recordings are

subject to inspection by the Board through its agents and must be kept in a

manner that allows the Board to view and obtain copies of the recordings

immediately upon request. All surveillance recordings must record at a minimum

of 10 frames per second and at a minimum resolution of 1280 x 720 px. All video

surveillance data collected pursuant to this subsection shall be stored at the

video gaming location or through offsite storage (e.g., cloud storage, offsite

server).  If stored at the video gaming location, neither the licensed

location, nor any owner, person of significant influence or control, nor any of

their employees, may access the video surveillance data.  The retention of

backed up video surveillance data shall take place twice monthly, by the first

and fifteenth of each month, into a safe and secure location that shall not be

accessible except by the terminal operator or a Board agent. The provisions of

this subsection shall become operative on July 1, 2020; and

x)         Create

a form for the use of licensed video gaming locations as a receipt for

progressive jackpot winners

rveillance data shall take place twice monthly, by the first

and fifteenth of each month, into a safe and secure location that shall not be

accessible except by the terminal operator or a Board agent. The provisions of

this subsection shall become operative on July 1, 2020; and

x)         Create

a form for the use of licensed video gaming locations as a receipt for

progressive jackpot winners.  After the Administrator approves that form, the

terminal operator shall distribute the forms to all licensed video gaming

locations operating in-location bonus jackpot games or in-location progressive

games with which the terminal operator has a use agreement.  The form shall

have payment instructions for the winning patron, identify contact information

for the terminal operator, and be capable of having the following information

recorded in triplicate:

1)         The

winner's name and address;

2)         The

date and time the progressive jackpot was won;

3)         Identification

number and location of the video gaming terminal on which the progressive

jackpot was won; and

4)         Game

outcome (for example, reel symbols, card values or suits).

y)         Offer

or provide nothing of value to any other person that does not hold a sales

agent and broker license or who is not a person of significant influence and

control who has been disclosed pursuant to Section 220(e)(2) of this Part as a

result of any compensation earned in connection with the solicitation of

agreements that purport to control the placement and operation of video gaming

terminals on behalf of a terminal operator.