365.177 Transfer of E911 calls between systems.

(1) The office shall develop a plan by December 30, 2023, to upgrade all 911 public safety answering points within the state to allow the transfer of an emergency call from one local, multijurisdictional, or regional E911 system to another local, multijurisdictional, or regional E911 system in the state by December 30, 2033. Such transfer should include voice, text message, image, video, caller identification information, location information, and additional standards-based 911 call information. The plan must prioritize the upgrade of PSAPs based on the population served by each PSAP, the capability of a jurisdiction or region to modernize PSAPs beyond legacy 911 infrastructure, and the ability of a jurisdiction or region to address interoperability between PSAPs. The plan must identify and address the projected costs of providing these transfer capabilities and project the ability of each county to meet operational costs based on disbursement of funds under s. 365.173(2)(a), (b), and (c).

(2) In developing the plan, the office shall: (a) Coordinate with public agencies to identify and resolve any technological or logistical issues. (b) Identify or establish a system or clearinghouse for maintaining contact information for all E911 systems in the state. (c) For both a regionally phased and statewide approach, establish a date, considering any technological, logistical, financial, or other identified issues, by when all E911 systems in the state must be able to transfer emergency calls pursuant to subsection (1).

History: s. 2, ch. 2019-146; s. 3, ch. 2023-55.