Section 8. Mission Statement

To reduce the impact of poverty on people living in New Mexico by providing support services that help families break the cycle of dependency on public assistance. [8.352.2.8 NMAC - Rp, 8.352.2.8 NMAC, 6/15/2014] 8.352.2.9 CLAIMANT OR THE CLAIMANT’S AUTHORIZED REPRESENTATIVE AND HSD ADMINISTRATIVE HEARING PROCESS: MAD has established a process to determine if an individual is eligible to request a HSD administrative hearing. MAD has also established a process for an individual or the individual’s authorized representative to request a HSD administrative hearing when an adverse action is intended or has been taken by MAD, its UR contractor or the MCO against the individual; see Section 10 of this rule. A. Eligible claimant: (1) When an adverse eligibility determination is made by HSD against a MAP applicant, he or she may file as a claimant to request a HSD administrative hearing. See 8.100.970 NMAC for the rules governing a HSD administrative hearing for a MAP adverse eligibility determination. (2) When an adverse action is taken or intended to be taken against a MAP eligible recipient by MAD or its UR contractor, the MAP eligible recipient may file as a claimant to request a HSD administrative hearing. (3) When an adverse action is taken or intended to be taken against a member by his or her MCO, and the member has exhausted his or her MCO’s appeal process, he or she may file as a claimant to request a HSD administrative hearing. B. A claimant or the claimant’s authorized representative may have legal counsel assist him or her during the MCO appeal and HSD administrative hearing process. If a claimant or the claimant’s authorized representative, MAD, its UR contractor or the MCO retains legal counsel, that legal counsel must submit an entry of appearance to the assigned ALJ and the ALJ will forward this information to the MAD administrative hearings unit (MAD AHU).