Phone: (920)869-2214

Oneida Nation

Post Office Box 365

Phone: (920)869-2214

Oneida, WI 54155

BC Resolution # 08-09-17-C

Child Care Department Consumer Complaint Law

WHEREAS,

the Oneida Nation is a federally recognized Indian government and a treaty tribe

recognized by the laws of the United States of America; and

WHEREAS,

the Oneida General Tribal Council is the governing body of the Oneida Nation; and

WHEREAS,

the Oneida Business Committee has been delegated the authority of Article IV, Section 1,

of the Oneida Tribal Constitution by the Oneida General Tribal Council; and

WHEREAS,

on May 9, 2012, the Oneida Business Committee accepted a petition which mandated

the Oneida Business Committee to review, amend and implement a new complaint

process for the Oneida Child Care Department; and

WHEREAS,

the petition was presented to the General Tribal Council on November 19, 2012, and the

General Tribal Council directed the Oneida Business Committee to review, amend and

implement a new parent communications and grievances process for the Oneida Child

Care Department; and

WHEREAS,

an update on the development of the new parent communications and grievances

process for the Oneida Child Care Department was presented and accepted by the

General Tribal Council on July 1, 2013; and

WHEREAS,

this Child Care Department Consumer Complaint law (“the Law”) was developed as a

result of the General Tribal Council petition; and

WHEREAS,

the Law sets forth the process for filing a complaint against the Nation’s Child Care

Department and describes what types of complaints may be made; and

WHEREAS,

the Law describes the responsibilities of the complaint coordinator who shall receive and

handle all complaints alleged against the Child Care Department; and

WHEREAS,

the Law discusses the process for determining the severity of the complaint, who shall

investigate the complaint, and the process for investigating complaints; and

WHEREAS,

the Law establishes an appeal process for individuals dissatisfied with the outcome of the

complaint investigation; and

WHEREAS,

the Law provides requirements for the management of video surveillance, employee selfreporting, mandatory reporting to the Oneida Business Committee, and the creation of a

parent-teacher organization; and

WHEREAS,

the Law establishes the means by which the Law shall be enforced; and

BC Resolution # 08-09-17-C

Child Care Department Consumer Complaint Law

Page 2 of 2

WHEREAS,

public meetings on the proposed law were held on October 31, 2013, February 27, 2014,

June 26, 2017, and June 29, 2017, in accordance with the Legislative Procedures Act,

and the comments from the most recent public comment period were received, reviewed

and accepted by the Legislative Operating Committee on July 19, 2017; and

NOW THEREFORE BE IT RESOLVED, that the Child Care Department Consumer Complaint law is

hereby adopted and shall become effective on November 7, 2017.

CERTIFICATION

I, the undersigned, as Secretary of the Oneida Business Committee, hereby certify that the Oneida

Business Committee is composed of 9 members of whom 5 members constitute a quorum; 8 members

th

were present at a meeting duly called, noticed and held on the 9 day of August, 2017; that the forgoing

resolution was duly adopted at such meeting by a vote of 7 members for, 0 members against, and 1

member not voting; and that said resolution has not been rescinded or amended in any way.

____________________________

Lisa Summers, Tribal Secretary

Oneida Business Committee

*According to the By-Laws, Article I, Section 1, the Chair votes "only in the case of a tie."