Agency Information Collection Activities: Proposed Collections; Comment Request

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Office of the Secretary

Agency Information Collection Activities: Proposed Collections;

Comment Request

The Department of Health and Human Services, Office of the

Secretary will periodically publish summaries of proposed information

collections projects and solicit public comments in compliance with the

requirements of Section 3506(c)(2)(A) of the Paperwork Reduction Act of

1995. To request more information on the project or to obtain a copy of

the information collection plans and instruments, call the OS Reports

Clearance Officer on (202) 690-6207.

Comments are invited on: (a) Whether the proposed collection of

information is necessary for the proper performance of the functions of

the agency, including whether the information shall have practical

utility; (b) the accuracy of the agency's estimate of the burden of the

proposed collection of information; (c) ways to enhance the quality,

utility and clarity of the information to be collected; and (d) ways to

minimize the burden of the collection of information on respondents,

including through the use of automated collection techniques or other

forms of information technology.

Proposed Projects: Voluntary Customer Surveys to Implement

Executive Order 12862 in the Public Health Service--Extension--0937-

0201--The Public Health Service is conducting numerous customer-related

surveys under this approved collection of information. Activities for

which an extension of OMB approval will be requested are as follows:

(A) The Smoke Free Kids Campaign in the Office of Public Health and

Science (OPHS) is conducting an on-line customer feedback survey

pertaining to products and information offered by the Web site. An

estimated 5,000 annual respondents (Web site visitors who order a

product) will spend 1.5 minutes per response for a total annual burden

of 125 hours. (B) The Food and Drug Administration (FDA) will survey

physicians and allied health professionals on their satisfaction with

the FDA Medical Bulletin. An estimated 1,200 annual respondents will

spend ten minutes per response for a total annual burden of 200 hours.

(C) The FDA will survey mammography facilities to gather information

about the existing inspection process as it is perceived by the

facilities. An estimated 1039 respondents will spend 15 minutes per

response for a total annual burden of 260 hours. (D) The Center for

Disease Control (CDC) will survey users of the National Center for

Health Statistics (NCHS) Internet Homepage to assess user satisfaction

with the Internet site. An estimated 5,400 annual respondents will

spend seven minutes per response for a total annual burden of 630

hours. (E) CDC is surveying state health departments about the quality

of technical assistance received for violence prevention. The 50 states

will spend 45-60 minutes per response for a total burden of 43 hours.

(F) The Agency for Health Care Policy and Research (AHCPR) is

conducting a customer satisfaction survey of the recipients of AHCPR

publications. On average, there will be 12,300 annual respondents at

ten minutes per response for a total annual burden of 2,050 hours. (G)

AHCPR is conducting a survey of customer opinions on the information

offered through the AHCPR Web Site. An estimated 500 annual respondents

will spend seven minutes per response for a total annual burden of 59

hours. (H) AHCPR will conduct a survey of the customers of the AHCPR

Publications Clearinghouse to measure customer perception of service

quality. An estimated 7,500 respondents will spend two minutes per

response for a total burden of 250 hours. (I) AHCPR will conduct a

survey of physicians and nurses regarding the use of AHCPR Clinical

Practice Guidelines. Roughly 80 respondents will spend 30 minutes per

response for a total burden of 40 hours. (J) AHCPR will conduct a

survey to assess the usage of the Quality Measurement Network (QMNet).

An estimated 100 respondents will spend 23 minutes per response for a

total annual burden of 39 hours. (K) The National Library of Medicine

(NLM) will conduct an online survey of its World Wide Web site

customers to determine user satisfaction with the content and format of

the site. 500 respondents will spend three minutes per response for a

total burden of 25 hours. (L) NLM will conduct an interactive voice

response survey of their National Network of Libraries of Medicine

member libraries to ascertain satisfaction with the Web site. An

estimated 3902 respondents will spend three minutes per response for a

total burden of 196 hours. (M) NLM will conduct a survey of the users

of its Reference and MEDLARS telephone service desks to assess customer

satisfaction with the individual interactions they have had with the

customer service desk staff. Roughly 413 respondents will spend three

minutes per response for a total burden of 21 hours. (N) The National

Cancer Institute's (NCI) International Cancer Information Center is

surveying Information Associates Program members to determine user

satisfaction with NCI's cancer information products. 4,400 respondents

will spend 18 minutes per response for a total burden of 1,320 hours.

(O) The National Institutes of Health (NIH) is conducting a survey of

research grant applicants to determine their satisfaction with the

grant application and review process. Approximately 2215 respondents

will spend 30 minutes per response for a total burden of 1,108 hours.

Send comments to Cynthia Agens Bauer, OS Reports Clearance Officer,

Room 503H, Humphrey Building, 200 Independence Avenue S.W., Washington

DC, 20201. Written comments should be received by June 6, 1997.

Dated March 27, 1997.

Dennis P. Williams,

Deputy Assistant Secretary, Budget.

[FR Doc. 97-8806 Filed 4-4-97; 8:45 am]

BILLING CODE 4150-04-M