Reports, Form and Recordkeeping Requirements, Agency Information Collection Activity Under OMB Review

DEPARTMENT OF TRANSPORTATION

Office of the Secretary

Reports, Form and Recordkeeping Requirements, Agency Information

Collection Activity Under OMB Review

AGENCY: Office of The Secretary, DOT.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act 1995 (44 USC

Chapter 3501, et seq.), this notice announces that the Information

Collection Request (ICR) abstracted below has been forwarded to the

Office of Management and Budget (OMB) for review and comment. The ICR

describes the nature of the information collection and its expected

burden. The Federal Register Notice with a 60-day comment period

soliciting comments on the following collection of information was

published on November 13, 1996 (FR 61, page 58275-58276).

DATES: Comments must be submitted on or before May 2, 1997.

FOR FURTHER INFORMATION CONTACT: Kathleen Bradley, Customer Services

Program Manager, K-20, Bureau of Transportation Statistics, 400 7th

Street, SW., Room 3430, Washington, DC 20590 (202) 366-8925.

SUPPLEMENTARY INFORMATION:

Bureau of Transportation Statistics

Title: Customer Surveys.

OMB CONTROL NUMBER: New.

Affected Entities: Transportation statistics industry and the

general public.

Abstract: Customer satisfaction surveys are required by Executive

Order 12862, Setting Customer Service Standards, to ensure that the BTS

provides the highest quality service to our customers. Steps will be

taken to assure anonymity of respondents in each activity covered under

this request.

Need: Executive Order 12862, Setting Customer Service Standards,

directs BTS to conduct surveys to determine the kind and quality of

services the transportation statistics industry and general public

wants and expects.

Burden Statement: The estimated annual burden is 683 hours.

ADDRESSES: Send comments to the Office of Information and Regulatory

Affairs, Office of Management and Budget, 725-17th Street, NW.,

Washington, DC 20503, ATTN: BTS Desk Officer. Comments are invited on:

Whether the proposed collection of information is necessary for the

proper performance of the functions or the Department, including

whether the information will have practical utility; the accuracy of

the Department's estimate of the burden of the proposed information

collection; ways to enhance the quality, utility and clarity of the

information to be collected; and ways to minimize the burden of the

collection of information on respondents, including the use of

automated collection techniques or other forms of information

technology.

Issued in Washington, DC on March 27, 1997.

Phillip A. Leach,

Clearance Officer, United States Department of Transportation.

[FR Doc. 97-8409 Filed 4-1-97; 8:45 am]

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