Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
Congressional research reportMar 6, 2015
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Veterans’ Benefits: The Impact of Military
Discharges on Basic Eligibility
-name redactedAnalyst in Disability Policy
-name redactedSpecialist in Veterans Policy
March 6, 2015
Congressional Research Service
7-....
www.crs.gov
R43928
Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
Summary
The Department of Veterans Affairs (VA) offers a broad range of benefits to veterans of the U.S.
Armed Forces and to certain members of their families; however, a claimant must meet the basic
eligibility criteria. A benefit claimant must prove that he or she meets the statutory definition of a
“veteran,” which includes (1) service in the active military (i.e., Army, Navy, Air Force, Marine
Corps, Coast Guard) or commissioned officers of the Public Health Service (PHS), and National
Oceanic and Atmospheric Administration (NOAA); (2) minimum length of service requirements;
and (3) discharge or separation from military service under conditions “other than dishonorable.”
This report focuses on the discharge or separation requirement for veteran status or, more
specifically, how the VA determines that a former servicemember’s military service can be
characterized as under conditions other than dishonorable. The conditions surrounding a
servicemember’s discharge from the military can have important implications for his or her
ability to subsequently claim entitlement to a host of benefits provided through the VA. The VA
may deny benefits to former servicemembers whose military separation is characterized as “other
than honorable” (OTH) or if they have received a punitive discharge adjudicated by a courtmartial. In addition, certain types of misconduct could create a legal bar to receiving veterans’
benefits.
The VA generally accepts discharges that are characterized as “honorable” or “general” (under
honorable conditions) for purposes of veterans’ benefits. Such discharges generally do not
disqualify a veteran for a wide range of VA benefits, including disability compensation and
pension, health care services, educational assistance, vocational rehabilitation and employment
services, home loan guaranty, and memorial and burial services. However, for purposes of the
Montgomery GI Bill and the Post-9/11 GI Bill, a veteran must have received an honorable
discharge. Furthermore, with certain exceptions, VA health care will be furnished for any
disability incurred in or aggravated during a period of service terminated by a discharge under
OTH conditions.
However, an adverse discharge may preclude a former servicemember from receiving one or
more VA benefits based on a complex set of statutory and regulatory restrictions. In these
instances, the VA must develop the character of service, through an assessment of facts and other
evidence related to a claimant’s time in the military, to determine whether his or her military
service meets the general statutory and regulatory criteria for entitlement to veterans’ benefits.
This report primarily focuses on the VA adjudication process for claimants who—as a result of an
adverse discharge—are entitled to a character of service determination resulting in either a
favorable finding of “other than dishonorable” service or an unfavorable finding of
“dishonorable” service for the purposes of VA benefits. This report does not address Department
of Defense (DOD) policy on military discharge procedures aside from descriptions of how
military discharges impact the potential receipt of veterans’ benefits. Although a former
servicemember may also exercise the right to seek redress through the Discharge Review Board
(DRB) or the Board for Correction for Military/Naval Records (BCM/NV) of his or her military
department, the VA has no involvement in DOD administrative remedies and therefore a
discussion of DOD-related discharge issues is outside the scope of this report. Situations where
policy or program overlap occurs between the VA and DOD are addressed where appropriate.
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Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
Contents
Introduction...................................................................................................................................... 1
Veterans’ Benefits Claims Process ................................................................................................... 2
VA “Duty to Assist” ................................................................................................................... 2
Establishing “Veteran” Status .......................................................................................................... 3
Active Service Criteria for Veteran Status ................................................................................. 4
Length-of-Service Criteria for Veteran Status ........................................................................... 5
Discharge Criteria for Veteran Status ........................................................................................ 5
Comparison of Military Character of Discharge and VA Character of Service................... 8
Conditions that Create a Legal Bar to VA Benefits ......................................................................... 8
Statutory Bars to VA Benefits .................................................................................................... 8
Regulatory Bars to VA Benefits................................................................................................. 9
Exceptions to Legal Bars to VA Benefits ......................................................................................... 9
Insanity at the Time of Offense ................................................................................................. 9
Prior Period of Other than Dishonorable Service .................................................................... 10
VA Character of Service Determination Process ........................................................................... 10
VA Duty to Assist in Developing Character of Service ........................................................... 10
VA Notice and Fact-Finding Process ....................................................................................... 11
The Impact of Military Discharges on VA Health Care ................................................................. 12
Eligibility for Medical Care Tentatively Approved on Prima Facie Evidence ........................ 13
Military Sexual Trauma Exception .......................................................................................... 14
Appealing an Unfavorable VA Determination ............................................................................... 16
Decision Review Officer ......................................................................................................... 16
The Board of Veterans’ Appeals .............................................................................................. 16
The Court of Appeals for Veterans Claims .............................................................................. 17
The Court of Appeals for the Federal Circuit .......................................................................... 17
The Supreme Court of the United States ................................................................................. 17
Figures
Figure 1. Other Than Honorable (OTH) Discharges and VA Health Care Eligibility ................... 15
Tables
Table 1. Eligibility for Common VA Benefits by Military Character of Discharge ......................... 7
Table B-1. Descriptions of Statutory Bars to VA Benefits ............................................................. 19
Table B-2. Descriptions of Regulatory Bars to VA Benefits .......................................................... 20
Appendixes
Appendix A. Descriptions of Military Character of Discharge ..................................................... 18
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Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
Appendix B. Descriptions of Statutory and Regulatory Bars to VA Benefits ................................ 19
Appendix C. Applied Example: Understanding the Impact of Character of Discharge and
VA’s Decision.............................................................................................................................. 21
Contacts
Author Contact Information........................................................................................................... 24
Acknowledgments ......................................................................................................................... 24
Key Policy Staff ............................................................................................................................. 24
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Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
Introduction
Recent legal events related to Vietnam-era servicemembers who received an “other than
honorable” (OTH) discharge (commonly referred to as an “undesirable” or “bad paper”
discharge) from the military have drawn the attention of Congress due to the impact that OTH
discharges may have on restricting eligibility for veterans’ benefits.
On March 3, 2014, a group of veterans, assisted by the Yale Law School Veterans Legal Services
Clinic, filed a class action lawsuit on behalf of Vietnam servicemembers who received OTH
discharges due to misconduct that—the servicemembers contend—was related to undiagnosed
post-traumatic stress disorder (PTSD).1 The plaintiffs sued the Secretaries of the Army, Navy, and
Air Force alleging violations of the Administrative Procedure Act during the review of petitions
to the Boards for Correction of Military/Naval Records (BCM/NR) requesting an “upgrade” in
discharge status. An upgrade to an honorable or general discharge (under honorable conditions)
would allow some Vietnam-era servicemembers with OTH discharges to establish basic eligibility
for veterans’ benefits.2
In response to the class action, then-Secretary of Defense Chuck Hagel issued a September 3,
2014, memorandum to the Secretaries of the military departments providing supplemental policy
guidance for the BCM/NR to give “liberal consideration” to petitions for changes in discharge
status.3 The guidance “ ... is intended to ease the application process ... and assist the Boards in
reaching fair and consistent results” for PTSD-related cases involving former servicemembers
petitioning the BCM/NR for redress.4
Although the Department of Veterans Affairs (VA) is not party to the lawsuit, in a process known
as a character of service determination, the VA plays a separate, but related, role in assessing
entitlement to veterans’ benefits for individuals whose character of discharge does not
automatically meet basic eligibility criteria.
The circumstances surrounding a servicemember’s discharge from the military have implications
for his or her ability to claim entitlement to a wide range of gratuitous benefits administered by
1
Monk v. Mabus, Case 3:14-CV-00260 (U.S. District Court for the District of Connecticut 2014). Post-Traumatic
Stress Disorder (PTSD) is a mental health condition that can manifest as a psychological response to a traumatic event.
PTSD did not gain clinical recognition until after the Vietnam War. Currently, if a servicemember facing an OTH
discharge reasonably alleges to be suffering from PTSD, the military must provide a medical examination to that
person. A resulting diagnosis of PTSD can then be taken into consideration when determining the servicemember’s
discharge status and subsequent eligibility for veterans’ benefits (10 U.S.C. §1177).
2
Each respective military department’s Discharge Review Board (DRB) or the Boards for Correction of Military/Naval
Records (BCM/NV) provides potential recourse to former servicemembers who petition the boards. Each board is
authorized to (1) review the relevant evidence provided by former servicemembers contesting the contents of their
service records, and (2) apply retroactive upgrades to the discharge status or other correction(s).
3
See Memorandum to Secretaries of the Military Departments available on the Department of Defense (DOD) website
at http://www.defense.gov/news/OSD009883-14.pdf and Monk. v. Mabus, Civil Action No. 3:14-CV-00260 (WWE)
(U.S. District Court for District of Connecticut 2014).
4
This report describes the impact of a military discharge on eligibility for veterans’ benefits, but does not address DOD
policy on military discharge procedures. Although a former servicemember may seek a discharge upgrade through a
DRB or the BCM/NV, the VA has no involvement in DOD administrative remedies. Therefore, a discussion of DODrelated discharge issues is outside the scope of this report.
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Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
the VA, including service-connected disability compensation, health care, education assistance,
non-service-connected pension, burial benefits, housing benefits, and vocational rehabilitation,
among others. To meet basic eligibility criteria for veterans’ benefits, the former servicemember
must first establish “veteran” status. Specifically, the individual must meet certain active duty
service requirements and minimum length-of-service requirements, and have a discharge or
separation from the military under conditions that are “other than dishonorable.” Entitlement to
veterans’ benefits is generally denied to former servicemembers who do not meet the statutory
definition of a veteran.5
This report discusses the discharge or separation requirement for veteran status or, more
specifically, how the VA assesses character of service to determine whether a former
servicemember’s separation from the military can be considered other than dishonorable. In some
instances, the military characterization of discharge is relatively uncomplicated, creating a
binding entitlement to VA benefits (i.e., an honorable or general discharge [under honorable
conditions]), assuming the individual meets other eligibility requirements for veteran status.
However, if the characterization of discharge may preclude access to veteran’s benefits, the VA
must develop the case, through an assessment of service records and other evidence related to a
claimant’s time in the military. This report includes a hypothetical example (in Appendix C)
illustrating the complexities associated with making character of service determinations by the
VA.
Veterans’ Benefits Claims Process
The initial step in filing a claim, for example, for VA disability compensation or pension benefits,
is to submit an application either through the VA’s online system or a completed VA Form 21-526
to a local VA regional office in person or by mail. Currently, a former servicemember does not
need to submit a completed form to initiate a claim for veterans’ benefits, because the VA accepts
informal claims that include “[a]ny communication or action, indicating an intent to apply for one
or more benefits under the laws administered by the Department of Veterans Affairs, from a
claimant, [or] his or her duly authorized representative.”6
VA “Duty to Assist”
Under the duty to assist provisions,7 the VA is required to “make reasonable efforts to assist a
claimant in obtaining evidence necessary to substantiate the claimant’s claim for a benefit under a
5
For more information on establishing “veteran” status see CRS Report R42324, Who is a “Veteran”?—Basic
Eligibility for Veterans’ Benefits, by (name redacted).
6
38 C.F.R. §3.155. On September 25, 2014, the VA promulgated final rules that are to eliminate informal claims
starting March 24, 2015. At that time, the VA is to only accept claims filed electronically or locally using one of two
standard forms: (1) VA Form 21-0966 (Intent to File), which allows a former servicemember to initiate a claim while
gathering additional evidence to support the claim, or (2) VA Form 21-526EZ, which is used to file the actual claim (79
F.R. 57660).
7
See CRS Report R43740, Veterans’ Benefits: The Department of Veterans Affairs and the Duty to Assist Claimants,
by (name redacted).
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law administered by the Secretary [of Veterans Affairs].”8 Former servicemembers can also
receive free assistance in filing claims through a certified veterans service organization (VSO).9
After the VA receives a complete or substantially complete application for benefits,10 it is required
to assist in the development of the claim. The Veterans Claims Assistance Act of 2000 (VCAA)11
requires the VA to notify the claimant of any information or medical or lay evidence that is
needed to substantiate the claim.12
The VA is also obligated to inform the claimant about information it will attempt to obtain on the
claimant’s behalf and which information or evidence the claimant will be required to provide.13
Furthermore, the VA, when adjudicating any claim for benefits, is obligated to give the claimant
the “benefit of the doubt” when there is “an approximate balance of positive and negative
evidence regarding” any claim,14 and must consider legal theories that a claimant fails to raise if it
would help substantiate a claim for benefits.15 However, if the claimant does not respond to the
VA’s notice within one year, then “no benefit may be paid or furnished by reason of the claimant’s
application.”16 The application is no longer valid and the claimant must re-file for benefits with
the VA.
Establishing “Veteran” Status
Veteran status forms the basis for eligibility for all VA benefits. The VA predicates access to
benefits based on a former servicemember meeting the statutory criteria for a veteran, without
which, they would generally be barred from benefits.17 Although veteran status can be
demonstrated through a number of pathways, a former servicemember must meet three primary
criteria:
8
38 U.S.C. §5103A(a)(1); 38 C.F.R. §3.159(c)(1).
Certain veterans service organizations (VSOs) have been congressionally chartered, which means they are federally
recognized or approved by the VA Secretary for purposes of preparation, presentation, and prosecution of claims under
laws administered by the VA. A directory of chartered and unchartered VSOs can be found on the VA website at
http://www.va.gov/vso/.
10
A “substantially complete” application includes “the claimant’s name; his or her relationship to the veteran, if
applicable; sufficient service information for VA to verify the claimed service, if applicable; the benefit claimed and
any medical condition(s) on which it is based; the claimant’s signature; and in claims for nonservice-connected
disability or death pension and parents’ dependency and indemnity compensation, a statement of income.” 38 C.F.R.
§3.159(a)(3).
11
P.L. 106-475, 114 Stat. 2096 (2000).
12
38 U.S.C. §5103(a); 38 C.F.R. §3.159(b).
13
38 U.S.C. §5103(a); 38 C.F.R. §3.159(b); see also infra section on VA’s obligation to obtain certain records on
behalf of the claimant.
14
38 U.S.C. §5107.
15
38 C.F.R. §3.103(a).
16
38 U.S.C. §5103(b).
17
Former servicemembers that are barred from VA benefits due to an inability to meet the statutory criteria for veteran
status, are still eligible for the VA program that allows conversion from Servicemembers Group Life Insurance (SGLI)
to Veterans Group Life Insurance (VGLI). See CRS Report R41435, Veterans’ Benefits: Current Life Insurance
Programs, by (name redacted).
9
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1. full-time active duty (other than active duty for training) military service (i.e.,
Army, Navy, Air Force, Marine Corps, Coast Guard) or commissioned officers of
the Public Health Service (PHS), and National Oceanic and Atmospheric
Administration (NOAA) or its predecessor, the Environmental Science Services
Administration;
2. 24 months of continuous service, or the full period for which the servicemember
was called to duty if activated for less than 24 months (applicable to enlistments
after September 7, 1980); and
3. discharge or separation from the military under conditions other than
dishonorable.18
Active Service Criteria for Veteran Status
An applicant must have “active military, naval, or air service” to be considered a veteran for most
VA benefits.19 However, not all types of service are considered active military service for this
purpose.20
In general, active service means full-time service, other than active duty for training, as a member
of the Army, Navy, Air Force, Marine Corps, Coast Guard, or as a commissioned officer of the
Public Health Service, the National Oceanic and Atmospheric Administration, or its predecessor,
the Environmental Science Services Administration.
Active service includes a period of active duty for training during which the person was disabled
or died from an injury or disease incurred or aggravated in the line of duty21 and any period of
inactive duty for training during which the person was disabled or died from an injury incurred or
aggravated in the line of duty or from certain health conditions incurred during the training.22
Additional circumstances of service, and whether they are deemed to be active military service,
are set out in statute.23 For example, if on authorized travel to and from the performance of active
18
38 U.S.C. §101(2); 38 C.F.R. §3.1(d).
38 U.S.C. §101(2); 38 C.F.R. §3.12(a).
20
For example, National Guard and Reserve duty may not be considered active service unless an individual performing
this duty was disabled or died from a disease or injury incurred or aggravated in the line of duty (38 U.S.C. §101(24);
38 C.F.R. §3.6(a)).
21
Active duty for training is a tour of active duty that is used for training members of reserve and other components to
fill the Armed Forces during time of war or national emergency. Active duty for training has been determined to mean
(1) full-time duty for training performed by reservists [38 U.S.C. §101(22)(A); 38 C.F.R. §3.6(c)(1)]; (2) full-time duty
for training purposes as a commissioned officer in the Reserved Corps of the Public Health Service [38 U.S.C.
§101(22)(B); 38 C.F.R. §3.6(c)(2)]; (3) full-time training duty by members of the Air or Army National Guard of any
state [38 U.S.C. §101(22)(C); 38 C.F.R. §3.6(c)(3)]; (4) duty by members of the Senior ROTC program on field
training or a practice cruise [38 U.S.C. §101 (22)(D); 38 C.F.R. §3.6(c)(4)]; and (5) authorized travel to and from duty
for training [38 U.S.C. §101(22)(E); 38 C.F.R. §3.6(c)(6)].
22
38 U.S.C. §101(24). Inactive duty for training has been defined to mean (1) duty, other than full-time duty, for
reservists [38 U.S.C. §101(23)(A); 38 C.F.R. §3.6(d)(1)]; (2) other duties authorized for Reservists performed on a
voluntary basis [38 U.S.C. §101(23)(B); 38 C.F.R. §3.6(d)(2)]; (3) training (other than active duty for training) by a
member of, or applicant for membership in, Senior ROTC [38 U.S.C. §101(23)(C); 38 C.F.R. §3.6(d)(3)]; and (4) for
the members of the Air or Army National Guard of any state, such training means duty other than full-time duty [38
U.S.C. §101(23); 38 C.F.R. §3.6(d)(4)].
23
38 U.S.C. §§101, 106.
19
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Veterans’ Benefits: The Impact of Military Discharges on Basic Eligibility
duty training or inactive duty for training, a person is disabled or dies while proceeding directly to
or returning from such duty, the duty will be considered to be active duty for training or inactive
duty for training.24
The determination of whether a claimant has met the “active service” requirement may not be a
simple process. It is possible that the claimant and the VA may have to scrutinize the claimant’s
service record(s) to determine whether the claimant’s service fits into one of the many categories
of active service, or whether an exception has been made for his or her service, so that it is
considered to be active service for the purposes of veterans’ benefits. In addition, if a claimant has
more than one period of service, this may further complicate the determination.
Length-of-Service Criteria for Veteran Status
Prior to September 8, 1980, there was no minimum length of service necessary to be considered a
veteran for most VA benefits. However, for an individual who enlisted after September 7, 1980,
certain minimum length-of-service requirements must be met.25 The general requirement is either
24 months of continuous active duty or the “full period” for which the servicemember was called
or ordered to active duty.26
Several exceptions exist to this general rule. For example, service-connected disability
compensation benefits are exempt from the minimum active duty requirements. Thus, a veteran
with a disease or injury incurred or aggravated during active service would generally be able to
receive service-connected compensation for his or her condition or disability.27 Other exceptions
to the minimum service requirements include claims for VA life insurance benefits,28 hardship
discharges,29 and retirements or separations resulting from a service-related disability.30
If the former servicemember does not fall within the 24 months of active duty or the full period of
active duty, or within one of the statutory exceptions, then the claimant has not completed a
minimum period of active duty and is “not eligible for any benefit under Title 38, United States
Code or under any law administered by the Department of Veterans Affairs based on that period
of active service.”31
Discharge Criteria for Veteran Status
The statutory definition of veteran also requires that the servicemember be discharged or released
from military service under conditions other than dishonorable.32 The military characterization of
24
38 U.S.C. §106(d); 38 C.F.R. §3.6(e).
Servicemembers who entered on active duty after October 16, 1981, and had not: (1) previously completed a
continuous period of active duty of at least 24 months, nor (2) been discharged or released from active duty under 10
U.S.C. §1171 are also subject to the minimum length-of-service requirement for veteran status.
26
38 U.S.C. §5303A(b); 38 C.F.R. §3.12a(a)(1).
27
38 U.S.C. §5303A(b)(3)(C); 38 C.F.R. §3.12a(d)(4).
28
38 U.S.C. §5303A(b)(3)(E); 38 C.F.R. §3.12a(d)(5).
29
38 U.S.C. §5303A(b)(3)(A); 38 C.F.R. §3.12a(d)(1).
30
38 U.S.C. §5303A(b)(3)(B); 38 C.F.R. §3.12a(d)(2).
31
38 U.S.C. §5303A(b)(1); 38 C.F.R. §3.12a(b).
32
38 U.S.C. §101(2); 38 C.F.R. §3.12(a).
25
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discharge generally falls into one of five categories: (1) honorable, (2) general (under honorable
conditions), (3) other than honorable (OTH), (4) bad conduct (adjudicated by a general courtmartial or a special court-martial), and (5) dishonorable. See a description of the discharge
categories in Appendix A. The military character of discharge is typically included in the former
servicemember’s DD-214 or other discharge paperwork.33 Assuming a former servicemember
meets the active duty and length-of-service requirements for veteran status as discussed above,
the character of his or her discharge will impact eligibility for VA benefits in one of three ways.
The VA is to
•
determine that the former servicemember is eligible for benefits,
•
determine that the former servicemember is not eligible for benefits, or
•
develop the case (i.e., assess the character of service) to make an eligibility
determination.
Military service characterized as honorable or general (under honorable conditions) is generally
binding on the VA for the purposes of veterans’ benefit eligibility, and former servicemembers
will typically be awarded benefits for which they are entitled, regardless of the reason for
separation.
Servicemembers receiving a bad conduct discharge by a general court-martial34 or a
dishonorable35 discharge are legally barred from receiving veterans’ benefits unless, during the
course of developing the character of service, the VA determines that they were insane at the time
of the offense that led to the discharge or if eligibility for benefits can be established based on a
prior period of other than dishonorable service.36
If the military service is characterized as OTH37 or a bad conduct discharge by a special courtmartial, it is necessary for the VA to develop a formal character of service determination for
potential eligibility for benefits.
Table 1 illustrates basic eligibility criteria for common VA benefits based on a former
servicemember’s character of discharge.
33
The DD Form 214, “Certificate of Release or Discharge from Active Duty,” is issued by the Department of Defense
upon the servicemember’s retirement, separation, or discharge from the active duty military.
34
According to VA’s Adjudication Procedures Manual, “even if a [bad conduct discharge] is determined to be
honorable for VA purposes, the service member is not eligible for health care. This is the only circumstance in which a
service member may be found to have service connected disabilities but not be eligible for health care.” (M21-1MR,
Part III, Subpart v, Chapter 1, Section B, 1-B-18).
35
A “dismissal” is the functional equivalent of a dishonorable discharge for officers. See Appendix A.
36
See section “Exceptions to Legal Bars to VA Benefits” in this CRS report.
37
Effective October 8, 1977, any serviceperson who is discharged under other than honorable conditions is eligible for
the health care and related benefits for any service-connected disability, provided that he or she was not discharged (1)
by reason of a bad conduct discharge or (2) under one of the statutory bars of 38 CFR 3.12(c) [see 38 U.S.C. Chapter
17].
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Table 1. Eligibility for Common VA Benefits by Military Character of Discharge
Military Character of Discharge
Honorablea
General
Other than
Honorable
Bad-Conduct (Court-Martial)
Special
Generalb
Dishonorableb
Disability
Compensation
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Health Carec
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Dependency and
Indemnity
Compensation
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Education
Assistanced
eligible
not eligible
not eligible
not eligible
not eligible
not eligible
Survivor
Pension
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Burial Benefits
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Special Housing
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Vocational
Rehabilitationd
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Disabled
Automotive
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
Reenlistment
Rights
eligible
eligible
COS
determination
COS
determination
not eligible
not eligible
VA Benefit
Source: Congressional Research Service (CRS) using data from the Naval Justice School study guide.
Notes: COS = Character of Service.
This chart shows general eligibility for benefits based on the characterization of military discharge and assumes a
servicemember meets all other requirements for “veteran” status, including active duty and length of service
requirements. This chart does not indicate any other eligibility criteria that may be required for a particular
benefit listed (e.g., to receive disability compensation benefits, a veteran must first establish veteran status in
addition to having a current disability that is connected to an injury or illness incurred or aggravated during a
qualifying period of military service).
a.
Only former servicemembers whose discharge from the military is characterized as honorable are eligible
for the Presidential Memorial Certificate (a burial benefit), and education assistance through the
Montgomery and Post-9/11 GI Bills. See CRS Report R42785, GI Bills Enacted Prior to 2008 and Related
Veterans’ Educational Assistance Programs: A Primer, and CRS Report R42755, The Post-9/11 Veterans
Educational Assistance Act of 2008 (Post-9/11 GI Bill): Primer and Issues, both by (name redacted).
b.
Former servicemembers whose discharge from the military is characterized as bad-conduct adjudicated by
general court-martial or under dishonorable conditions are legally barred from receiving VA benefits unless
the VA finds that the servicemember was insane at the time of the offense that led to the bar or if eligibility
for VA benefits can be established based on a prior period of other than dishonorable service. See the
“Exceptions to Legal Bars to VA Benefits,” below.
c.
A former servicemember with an OTH discharge as a result of a regulatory bar will be limited to receiving
VA health care services only for the treatment of a disability that is connected to an injury or illness
incurred or aggravated during the relevant period of military service. However, an OTH discharge as a
result of a statutory bar will prohibit the former servicemember from receiving any VA health care services
based on the relevant period of service (P.L. 95-126). See Appendix B. Furthermore, according to VA’s
Adjudication Procedures Manual, “even if a [bad conduct discharge] is determined to be honorable for VA
purposes, the service member is not eligible for health care. This is the only circumstance in which a service
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member may be found to have service connected disabilities but not be eligible for health care.” (M21-1MR,
Part III, Subpart v, Chapter 1, Section B, 1-B-18).
d.
For veterans not eligible for education assistance, opportunities for postsecondary education may be
available through the VA Vocational Rehabilitation Program. For more information see CRS Report
RL34627, Veterans’ Benefits: The Vocational Rehabilitation and Employment Program, by (name redacted).
Comparison of Military Character of Discharge and VA Character of Service
Characterization of service is distinct from the military in that the VA has no authority to change
or upgrade a military discharge.38 The VA is limited to reviewing the relevant evidence to
determine whether the former servicemember’s record meets VA criteria for the awarding of
veterans’ benefits. The determination is bound by two outcomes: a finding that the record of
service is (1) other than dishonorable (a favorable outcome) or (2) dishonorable (an unfavorable
outcome).
In determining potential eligibility for veteran’s benefits, the VA adheres to a separate set of
statutory and regulatory criteria than the military and considers mitigating factors that may have
led to an adverse discharge, such as insanity. Character of service determinations are case-bycase, based on service records and other evidence related to the former servicemember’s time in
the military. The outcome is not always predictable and does not always directly correspond to a
specific military discharge characterization.
Conditions that Create a Legal Bar to VA Benefits
Congress has established that certain characterizations of service will preclude a former
servicemember from receiving VA benefits. In addition, Congress has delegated to the Secretary
of the VA the authority to promulgate regulations establishing additional circumstances that could
bar receipt of VA benefits.39 Collectively, these are known as legal bars. Legal bars to veterans’
benefits will not apply if the VA finds that the former servicemember was insane at the time of the
offense that led to the OTH discharge.40 In addition, a former servicemember may qualify for
veterans’ benefits based on a prior period of other than dishonorable service. See the “Exceptions
to Legal Bars to VA Benefits” section below.
Statutory Bars to VA Benefits
Benefits may be barred to servicemembers who receive an OTH discharge as a result of the
following conditions: (1) conscientious objection with refusal to perform duty, (2) sentencing by a
general court-martial, (3) resignation by an officer for the “good of the service,” (4) deserters, (5)
an alien during a period of hostilities in which the servicemember requested release, and (6)
38
For the purposes of this CRS Report, character of service is used to describe the VA process for benefit eligibility
determination, which we distinguish from the character of discharge that describes the nature of a servicemember’s
separation from the military. However, the VA Adjudication Procedures Manual Rewrite (M21-1MR) uses these terms
interchangeably.
39
38 C.F.R. §3.12.
40
Under 38 C.F.R. §3.12(e), an honorable discharge or general discharge (under honorable conditions) issued through
Boards for Correction of Military/Naval Records (BCM/NR) sets aside any prior statutory or regulatory bars to
benefits.
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absence without official leave (AWOL). Statutory bars will deprive the claimant of any VA
benefits.41 For a description of the statutory bars to VA benefits, see Table B-1 in Appendix B.
Regulatory Bars to VA Benefits
In addition, benefits may also be barred to servicemembers who receive an OTH discharge as a
result of the following conditions: (1) acceptance of an OTH discharge to escape trial by general
court-martial, (2) mutiny or spying, (3) an offense involving moral turpitude, (4) willful and
persistent misconduct, and (5) certain homosexual acts involving aggravating circumstances. For
a description of the regulatory bars to VA benefits, see Table B-2 in Appendix B.
Exceptions to Legal Bars to VA Benefits
Certain exceptions permit the awarding of veterans’ benefits, even if a statutory or regulatory bar
would ordinarily prohibit access. If the VA determines that the claimant was insane at the time of
the offense leading up to the discharge, the claimant may be granted veterans’ benefits. There
does not need to be a direct connection between the insanity and any misconduct that led to the
punitive discharge. In addition, the VA may grant benefit eligibility based on a prior period of
other than dishonorable service for individuals with two or more periods of service.
Insanity at the Time of Offense
If the VA finds evidence of insanity while developing the character of service, it will further
develop the case to identify records that may indicate whether the misconduct that led to the
adverse discharge was the result of insanity. The VA defines an insane person as
one who, while not mentally defective or constitutionally psychopathic, except when a
psychosis has been engrafted upon such basic condition, exhibits, due to disease, a more or
less prolonged deviation from his normal method of behavior; or who interferes with the
peace of society; or who has so departed (become antisocial) from the accepted standards of
the community to which by birth and education he belongs as to lack the adaptability to
make further adjustments to the social customs of the community in which he resides.42
The issue of insanity must emerge from the facts, circumstances, and evidence surrounding the
case or by the claimant or claimant’s representative. If the VA is alerted to the issue of possible
insanity, the agency is obligated to develop evidence that may support this claim under its duty to
41
Former servicemembers that are barred from VA benefits due to a legal bar are still eligible for the VA program that
allows conversion from Servicemembers Group Life Insurance (SGLI) to Veterans Group Life Insurance (VGLI). See
CRS Report R41435, Veterans’ Benefits: Current Life Insurance Programs, by (name redacted).
42
38 C.F.R. §3.354(a). The definition of insanity highlights the differing standards used by the military and the VA for
similar terminology. The VA regulatory definition of insanity is less restrictive than the definition used by the military
justice system, which states that “(i)t is an affirmative defense to a prosecution under any Federal statute that, at the
time of the commission of the acts constituting the offense, the defendant, as a result of a severe mental disease or
defect, was unable to appreciate the nature and quality or the wrongfulness of his acts ... ” [18 U.S.C. §17(a)]. Because
of the differing standards, it is possible that a former servicemember found to be sane during a court-martial
proceeding, could be found to be insane for the purposes of VA benefits.
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assist provision.43 A formal rating decision will be required, with full and complete development
of all relevant available and obtainable records, which may include administrative records, legal
records, and a medical opinion on the servicemember’s sanity at the time of the offense.
However, a claimant is not specifically required to demonstrate insanity through medical or legal
determinations.
Prior Period of Other than Dishonorable Service
Under 38 C.F.R. §3.13, a former servicemember may be entitled to certain VA benefits based on a
prior period of honorable service for the purposes of VA benefits, even if his or her most recent
discharge is characterized as dishonorable.44 For example, a former servicemember who is
separated from a second period of service with an OTH discharge would be precluded from
receiving education assistance benefits such as the Post-9/11 GI Bill. However, if the
servicemember has a prior period of qualifying honorable service, the VA could predicate the
awarding of Post-9/11 GI Bill benefits based on that prior enlistment period.
VA Character of Service Determination Process
If the characterization of a former servicemember’s discharge comes into question during the
claims process for veterans’ benefits, the regional offices of the Veterans Benefits Administration
(VBA), a sub-agency of the VA, are tasked with developing the character of service to make a
basic eligibility determination.45
The VA will “ ... request the facts and circumstances surrounding the claimant’s discharge prior to
making a formal decision,”46 which entails a comprehensive review of the entire period of the
claimant’s enlistment(s) to assess the quality of the service and to determine whether the
individual is deserving of veterans benefits. In making the determination, the VA will generally
review personnel files provided by the claimant’s military branch, service treatment records,
records of any court-martial proceedings (if applicable), and statements, documents, or other
information submitted by the claimant.
VA Duty to Assist in Developing Character of Service
As mentioned earlier, once a former servicemember has filed an application for benefits with the
VA, the agency has a unique obligation to the claimant when adjudicating the claim—the VA has
a duty to assist the claimant throughout the claims process.47 This duty to assist includes
43
38 U.S.C. §§5102, 5103, 5103A.
A complete and separate period of service is defined as a break in service greater than one day (M21-1MR, Part III,
Subpart v, ch.1 §B).
45
According to the VA Adjudication Procedures Manual Rewrite, “It is not necessary to make a [character of service]
determination for VA claims purpose before the claimant applies to a VBA and places the matter at issue ... ” (M211MR, Part III, Subpart v, ch.1, §B).
44
46
47
M21-1MR, Part III, Subpart v, ch.1, §B.
38 U.S.C. §§5102, 5103, 5103A.
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obligations to ensure that a claimant’s file is complete, seek evidence and records substantiating
the claim, and provide medical examinations under certain circumstances.48
VA Notice and Fact-Finding Process
For cases requiring a character of service determination, a team at a VA Regional Office (VARO)
becomes responsible for developing evidence and preparing administrative decisions for these
cases. The VARO is to provide the claimant with advance notice of the need to conduct the
determination. The notice explains reasons why a determination is necessary (e.g., the claimant’s
records indicate an OTH discharge). The notice would also include the criteria and applicable VA
regulations to be used in the determination process. In addition, the VA is to provide information
outlining the claimant’s legal and procedural rights including the right to (1) legal representation;
(2) an in-person hearing; and (3) submit any relevant evidence, contention, or argument.49
The VA notice would also explain the implications of an unfavorable determination, including
benefits for which the claimant may be deprived. The claimant has 60 days to respond to the VA
if he or she intends to submit additional evidence or needs additional time “for presentation of
his/her case.”50
The VA is to then request a complete summary of the facts, circumstances, and legal proceedings
that are relevant to the discharge from the claimant’s service department.51 In the event that a
military department provides only limited information on the facts and circumstances, the VA is
to make a determination using all of the evidence available. The evidence would be applied to a
series of statutes and regulations to determine whether the former servicemember’s service can be
characterized as other than dishonorable for the purposes of veterans’ benefits.
Following a review of the facts, if the VA finds in favor of the claimant that the character of
service is other than dishonorable, this will bestow “veteran” status and basic eligibility for full
VA benefits (except for certain education assistance benefits), assuming active duty service and
length-of-service criteria are also met.
However, if the outcome is an unfavorable finding of dishonorable service, the VA is to notify the
claimant of the effect on his or her entitlement to VA benefits, which will generally deprive the
former servicemember of any VA benefits (except for the SGLI to VGLI conversion), pending the
outcome of any subsequent appeals as discussed in the “Appealing an Unfavorable VA
Determination” section below. Any notification of an unfavorable determination would also
include information on how the former servicemember can seek a review of his or her discharge
through the military department.
A former servicemember’s first contact with the VA may come many years after military
separation and the individual may be unaware of the specific role that discharge status plays in
determining eligibility. For example, consider the hypothetical case of a former soldier, Specialist
48
A 2009 Court of Appeals for Veterans Claims (CAVC) decision effectively extended the duty to assist provision to
claims involving the “critical element” of veteran status. See Gardner v. Shinseki, 22 Vet. App. 415, 418 (2009).
49
M21-1MR, Part III, Subpart v, ch. 1, §A, 1-A-13.
Ibid.
51
Discharge proceedings for a dishonorable discharge only requested if the former servicemember’s sanity is at issue.
50
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(SPC) Mallone, as described in Appendix C.52 The applied example draws from a 2012 Military
Law Review article that assesses the interaction between character of discharge and VA character
of service decisions. The article also addresses factors that may affect the outcome of a VA
determination, including the development of service records, advocacy by a representative for the
former servicemember, and a former servicemember’s willingness to appeal a VA decision.
The Impact of Military Discharges on VA Health
Care
The Veterans Health Administration (VHA) of the VA operates the nation’s largest integrated
direct health care delivery system. Eligible veterans receive health care and counseling services
through 150 VA Medical Centers (hospitals), 830 community-based outpatient clinics (CBOCs),53
136 community-living centers, and 300 Vet Centers. Generally, veterans are required to be
enrolled in the VA health care system to obtain health care services.54 Veterans who are enrolled
have access to a comprehensive medical benefits package that includes a range of outpatient and
inpatient services.55 Once enrolled, the veteran remains enrolled in the health care system and
may access health care services at any VA medical facility. VHA’s health care system manages the
enrollment of veterans based on priority categories (Priority Groups).56 Veterans are not required
to be enrolled to receive readjustment counseling services through Vet Centers.57
Similar to other benefits and services provided by the VA, eligibility for VA health care is based
primarily on veteran status.58 To reiterate, veteran status is established by the former
servicemember meeting three primary criteria:
1. full-time active duty (other than active duty for training) military service (i.e.,
Army, Navy, Air Force, Marine Corps, Coast Guard) or commissioned officers of
the Public Health Service, and National Oceanic and Atmospheric Administration
or its predecessor, the Environmental Science Services Administration;
52
The hypothetical examples used in this report are for illustrative purposes only to demonstrate how the character of
service process can play out in one situation. The VA develops characterizations case-by-case, so the conditions
surrounding a former servicemember’s discharge, the types of evidence gathered, and the ultimate outcome will vary
depending upon the individual circumstances.
53
Community-Based Outpatient Clinic (CBOC) is a VA-operated, VA-funded (through a contract), or VA-reimbursed
site of care, which is located separate from a VA medical facility. A CBOC can provide primary, specialty,
subspecialty, mental health, or any combination of health care delivery services that can be appropriately provided in
an outpatient setting.
54
Some veterans are not required to enroll to receive hospital and outpatient care. 38 C.F.R. §17.37.
55
38 C.F.R. §17.38.
56
For more in-depth information on enrollment in the VA health care system, see CRS Report R42747, Health Care
for Veterans: Answers to Frequently Asked Questions, by (name redacted) and (name redacted).
57
Readjustment counseling services offered at Vet Centers may address problems such as war-related psychological
readjustment, PTSD counseling, family or relationship problems, lack of adequate employment or career goals, social
isolation, homelessness and lack of adequate resources, and other psychological problems such as depression or
substance use disorders. Vet Centers also provide military-related sexual trauma counseling, bereavement counseling,
employment counseling and job referrals, preventive health care information, and referrals to other VA and non-VA
medical care.
58
See the “Establishing “Veteran” Status” section in this CRS Report.
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2. minimum active duty requirement of 24 months of service or the period called to
service if activated for less than 24 months—Reservists and National Guard
members called to active duty by a federal order (for other than training
purposes) and completing the full call-up period would qualify;
3. discharge or release from active military service under conditions other than
dishonorable—VA accepts discharges that are characterized as honorable or
general (under honorable conditions), as other than dishonorable for VA benefit
purposes.59
Once these three criteria are met a veteran may enroll in the VA health care system. A veteran
who does not receive an honorable or general discharge (under honorable conditions) from the
military may still receive health care services from the VHA. It should be noted that a veteran’s
character of discharge under OTH conditions is not the same as dishonorable and does not
deprive the veteran of all benefits. If a veteran received an OTH discharge that is determined to
fall under a regulatory bar,60 the veteran will still be eligible to receive care for a disability or
illness determined to be incurred or aggravated during active service (see Figure 1).61 However, a
veteran with an OTH discharge that is determined to fall under a statutory bar62 for VA benefits or
discharged by reason of a bad conduct discharge, would not be eligible for VA health care for that
same period of service.63 Veterans with multiple periods of service may be eligible for VA health
care services based on a prior period of other than dishonorable service.64
Eligibility for Medical Care Tentatively Approved on Prima Facie
Evidence
In some cases VHA could provide treatment to a former servicemember, even if their character of
discharge is at issue, based on prima facie eligibility. If treatment based on prima facie eligibility
is initially authorized by VHA, VHA prepares VA Form 10-7131, Exchange of Beneficiary
Information and Request for Administrative and Adjudicative Action and annotates it with
“Medical care being authorized for (condition) on prima facie evidence of eligibility,” and
forwards the completed form along with a copy of the VA examination, hospital report, or
outpatient treatment report, as applicable, to the Veterans Service Center (VSC) of the VBA office
with claims folder jurisdiction.
59
38 U.S.C. §101(2); 38 C.F.R. §3.1(d).
See the list of regulatory bars at 38 CFR 3.12(d) and Table B-2.
61
Effective October 1977 (P.L. 95-126). When Congress passed P.L. 95-126, Congress recognized the “strong moral
obligation of the Federal Government to provide treatment of for service-connected disabilities” See ,U.S. Congress,
Senate Committee on Veterans’ Affairs, Eligibility for Veterans Benefits Pursuant to Vietnam Era Discharge
Upgrading, report to accompany S. 1307, 95th Cong., 1st sess., June 28, 1977, p. 18.
62
See the statutory bars at 38 U.S.C. 5303(a) and Table B-1.
63
According to VA’s Adjudication Procedures Manual, “even if a [bad conduct discharge] is determined to be
honorable for VA purposes, the service member is not eligible for health care. This is the only circumstance in which a
service member may be found to have service connected disabilities but not be eligible for health care.” (M21-1MR,
Part III, Subpart v, Chapter 1, Section B, 1-B-18).
64
Major John W. Brooker, Major Evan R. Seamone, and Leslie C. Rogall, “Beyond ‘T.B.D.’: Understanding VA’s
Evaluation of A Former Servicemember’s Benefit Eligibility Following Involuntary or Punitive Discharge from the
Armed Forces,” Military Law Review, vol. 214 (winter 2012), p50.
60
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Upon receipt of VA Form 10-7131, the VSC is to determine if the claimant’s character discharge
is favorable, or if eligibility for VA health care services is found to exist. The case is then referred
to the rating activity for preparation of the memorandum rating. Upon review of the
memorandum rating from the rating activity, the “Remarks” section of Part II of VA Form 107131 is completed to show the following: “The individual (is) (is not) entitled to health care under
Section 1710 of Title 38, U.S. Code [VA health care] for any disabilities determined to be service
connected. (List the SC [service connected] disabilities) is/are service connected.”65
Military Sexual Trauma Exception
There is a specific exception with regard to discharge status and eligibility for VA health care for
servicemembers who have experienced military sexual trauma (MST). According to statute, MST
is defined as ‘‘psychological trauma, which, in the judgment of a mental health professional
employed by the Department [VHA], resulted from a physical assault of a sexual nature, battery
of a sexual nature, or sexual harassment while the veteran was serving on active duty or active
duty for training.’’ Furthermore, sexual harassment is defined as ‘‘repeated, unsolicited verbal or
physical contact of a sexual nature which is threatening in character.’’66 Until the enactment of the
Veterans Access, Choice, and Accountability Act of 2014 (P.L. 113-146 as amended by P.L. 113175 and P.L. 113-235) VHA policy interpreted this statute very broadly, and for VHA purposes of
MST, VHA defined an
“Eligible individual” as someone without veteran status who experienced sexual trauma ...
while on active duty or active duty for training. Because eligibility accrues as a result of
events incurred in service and is not dependent on length of service some individuals may be
eligible for MST-related care even if they do not have veteran status... This benefit extends
to Reservists and members of the National Guard who were activated to full- time duty status
in the Armed Forces. Veterans and eligible individuals who received an “other than
honorable” discharge may be able to receive free MST-related care with the Veterans
Benefits Administration (VBA) Regional Office approval.67
The Veterans Access, Choice, and Accountability Act of 2014 amended the existing treatment
authority and further broadened VHA’s interpretation to also allow former servicemembers who
experienced sexual trauma while serving on inactive duty training (i.e., reservists and members of
the National Guard performing weekend drills) access to free MST-related health care.68
Accordingly, veterans are not required to be enrolled in VA’s health care system to be eligible to
receive MST-related counseling and care. In addition, veterans do not need to have a VA serviceconnected disability rating or other documentation that the MST experience occurred to receive
VA health care services. All VA health care services (inpatient, outpatient, and pharmaceutical
65
Source: M21-1MR, Part III, Subpart v, ch. 7, §A, p.7-A-11.
38 U.S.C. §1720D.
67
Department of Veterans Affairs, Veterans Health Administration, VHA Directive 2010-033, Military Sexual Trauma
(MST) Programming, July 14, 2010.
68
For more information see, Department of Veterans Affairs, “Veterans Access, Choice, and Accountability Act of
2014 Military Sexual Trauma,” fact sheet, September 2014, http://www.va.gov/opa/choiceact/documents/Fact-SheetMilitary-Sexual-Trauma.pdf. Also see, U.S. Congress, Committee on Conference, Veterans Access, Choice, and
Accountability Act of 2014, conference report to accompany H.R. 3230, 113th Cong., 2nd sess., July 28, 2014, H.Rept.
113-564, p. 71.
66
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services) for physical and mental health conditions related to experiences of MST are provided at
no cost to veterans.
The Veterans Access, Choice, and Accountability Act of 2014 also authorized the VA, in
consultation with DOD, to provide MST-related health care benefits to servicemembers
(including members of the National Guard and Reserves) currently on active duty and individuals
who have not yet established veteran status.69
Figure 1. Other Than Honorable (OTH) Discharges and VA Health Care Eligibility
Source: CRS based on Appendix G in Major John W. Brooker, Major Evan R. Seamone, and Leslie C. Rogall,
“Beyond ‘T.B.D.’: Understanding VA’s Evaluation of A Former Servicemember’s Benefit Eligibility Following
Involuntary or Punitive Discharge from the Armed Forces,” Military Law Review, vol. 214 (winter 2012), p. 248.
Notes: 1. A disability can be any injury or illness that occurred during, or was aggravated by, military service.
2. The term service-connected means, with respect to disability or death, that such disability was incurred or
aggravated, or that the death resulted from a disability incurred or aggravated, in line of duty in the active
military, naval, or air service (38 U.S.C. §101).
3. Veterans are eligible for VA health care services for both service and nonservice-connected conditions and
illnesses. All health care services provided for service-connected conditions or illnesses are cost free.
69
For more information see, Department of Veterans Affairs, “Veterans Access, Choice, and Accountability Act of
2014 Military Sexual Trauma,” fact sheet, September 2014, http://www.va.gov/opa/choiceact/documents/Fact-SheetMilitary-Sexual-Trauma.pdf.
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4. A punitive discharge is a discharge awarded by sentence of a court martial.
5. Generally, there are some limitations for some VA benefits, for instance, for the purposes of the Montgomery
GI Bill and the Post-9/11 GI Bill, a veteran must have received an honorable discharge.
Appealing an Unfavorable VA Determination70
The process for appealing a dishonorable character of service determination by the VA is handled
in the same manner as other appeals for veterans claims.71 During the appeal process for veterans’
claims, various officials will handle the claim. This section briefly introduces the decision makers
who will potentially review an appeal.
Decision Review Officer
Each VA regional office (RO) has at least one decision review officer (DRO) on staff. The DRO is
a “senior technical expert who is responsible” for processing appeals made to the RO.72 If a
claimant elects to undergo a DRO review, the DRO is to review the claim at the RO level, before
the appeal reaches the Board of Veterans’ Appeals (BVA). During review, a DRO will examine
the claim de novo—that is, he or she will look at the case anew and afford no deference to the
initial determination made by the RO.73 The DRO may not revise the initial decision “in a manner
that is less advantageous to the claimant” unless the DRO finds an instance of “clear and
unmistakable error.”74 To have an appeal reviewed by a DRO, the claimant must ask to take DRO
review. Otherwise a review, directly through the BVA, will proceed.75 If a claimant opts for DRO
review, the claimant may still request that the BVA review the claim if the DRO’s decision is not
favorable to the claimant.76
The Board of Veterans’ Appeals
When a claimant’s application for benefits has been denied, an appeal can be made to the BVA.77
The BVA is part of the VA, located in Washington, DC, and makes the final determination on an
appeal within the VA. The board consists of experienced attorneys in the field of veterans law.
Board members are appointed by the VA Secretary, with the approval of the President.78 As of
2012, the board consisted of 64 members.79 The BVA also employs staff attorneys that assist the
Board members while preparing a decision for a claim, much like a clerk for a judge.80
70
This portion of the Report was pulled from CRS Report R42609, Overview of the Appeal Process for Veterans’
Claims, by (name redacted).
71
See CRS Report R42609, Overview of the Appeal Process for Veterans’ Claims, by (name redacted).
72
VA, Decision Review Officer (DRO) Review Process, M21-1MR, Part I, Ch. 5, §C at http://www.benefits.va.gov/
WARMS/M21_1mr1.asp.
73
38 C.F.R. §3.2600(a).
74
38 C.F.R. §§3.2600(d), 3.2600(e).
75
38 C.F.R. §3.2600(b).
76
38 C.F.R. §3.2600(f).
77
38 U.S.C. §7104(a).
78
38 U.S.C. §7101A.
79
Board of Veterans’ Appeals, Report of the Chairman: Fiscal Year 2012 at 19 (2013), at http://www.bva.va.gov/docs/
(continued...)
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The Court of Appeals for Veterans Claims
If a claimant is not satisfied with the decision from the BVA, the claimant has the option of
appealing to the Court of Appeals for Veterans Claims (CAVC).81 The CAVC is an Article I court,
established by Congress, which has exclusive jurisdiction over appeals from the BVA.82
Therefore, the CAVC is a separate entity from the VA that reviews BVA decisions. Currently, up
to nine judges may sit on the CAVC and review appeals from the BVA.83 The VA’s General
Counsel will defend the BVA decision before the court.84
The Court of Appeals for the Federal Circuit
If the claimant is dissatisfied with the determination reached by the CAVC, the claimant may
appeal the decision to the Court of Appeals for the Federal Circuit (Federal Circuit).85 The scope
of review on veterans’ appeals provided by the Federal Circuit is limited by statute. The Federal
Circuit can set aside regulations that are arbitrary or capricious, unconstitutional, in excess of
statutory jurisdiction, or procedurally deficient.86 Generally, the Federal Circuit is not permitted to
review any challenge to a factual determination, or a “challenge to a law or regulation as applied
to the facts of a particular case.”87 The Federal Circuit provides the last appeal of right for
claimants appealing decisions made by the BVA.
The Supreme Court of the United States
Finally, if the claimant is still not satisfied by the decision reached by the Court of Appeals for the
Federal Circuit, the claimant may petition the Supreme Court for certiorari.88 The Supreme Court
may or may not decide to grant certiorari (hear the case)—the claimant is not guaranteed to have
the Supreme Court hear the appeal. If the Supreme Court grants certiorari, any decision provided
by the Supreme Court is final.
(...continued)
Chairmans_Annual_Rpts/BVA2012AR.pdf.
80
Board of Veterans’ Appeals, VA Pamphlet 01-00-1, Understanding the Appeals Process 6 (2000), at
http://www.ptsdmanual.com/y2000.pdf.
81
38 U.S.C. §§7252, 7266.
82
38 U.S.C. §§7251–7252.
83
38 U.S.C. §7253 (establishing that there may be up to nine judges sitting on the CAVC, if two additional judges are
appointed by January 1, 2013).
84
See 38 U.S.C. §7263.
85
38 U.S.C. §7292.
86
38 U.S.C. §7292(d)(1).
87
38 U.S.C. §7292(d)(2).
88
38 U.S.C. §7292(c).
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Appendix A. Descriptions of Military Character of
Discharge
Character of Discharge
Description
Honorable
When the quality of the servicemember’s service generally has met the
standards of acceptable conduct and performance of duty for military personnel
or is otherwise so meritorious that any other characterization would be clearly
inappropriate.
General (Under Honorable
Conditions)
When a servicemember’s service has been honest and faithful, it is appropriate
to characterize that service under honorable conditions. Characterization of
service as general (under honorable conditions) is warranted when the negative
aspects of the servicemember’s conduct or performance of duty outweigh
positive aspects of the servicemember’s conduct or performance of duty as
documented in his or her service record.
Other than Honorable
(OTH) Conditions
When separation is based upon a pattern of behavior that constitutes a
significant departure from the conduct expected of servicemembers. Or, when
separation is based upon one or more acts or omissions that constitute a
significant departure from the conduct expected of servicemembers. Examples
of factors that may be considered include the use of force or violence to
produce serious bodily injury or death; abuse of a special position of trust;
disregard by a superior of customary superior-subordinate relationships; acts or
omissions that endanger the security of the United States or the health and
welfare of other servicemembers; and deliberate acts or omissions that seriously
endanger the health and safety of other persons.
Bad-Conduct (by General
Court-Martial and Special
Court-Martial)
A bad-conduct discharge applies only to enlisted persons and may be adjudged
by a general court-martial and by a special court-martial which has met the
requirements of R.C.M. §201(f)(2)(B). A bad-conduct discharge is less severe
than a dishonorable discharge and is designed as a punishment for bad-conduct
rather than a punishment for serious offenses of either a civilian or military
nature. It is also appropriate for an accused who has been convicted repeatedly
of minor offenses and whose punitive separation appears to be necessary.
Dishonorable
A dishonorable discharge applies only to enlisted persons and warrant officers
who are not commissioned and may be adjudged only by a general court-martial.
A dishonorable discharge may be adjudged for any offense of which a warrant
officer who is not commissioned has been found guilty. A dishonorable discharge
should be reserved for those who should be separated under conditions of
dishonor, after having been convicted of offenses usually recognized in civil
jurisdictions as felonies, or of offenses of a military nature requiring severe
punishment.
Dismissal
Dismissal applies only to commissioned officers, commissioned warrant officers,
cadets, and midshipmen and may be adjudged only by a general court-martial. A
dismissal may be adjudged for any offense of which a commissioned officer,
commissioned warrant officer, cadet, or midshipman has been found guilty.
Functionally equivalent to a dishonorable discharge.
Source: CRS, using data from the Manual for Courts-Martial United States (2012 edition).
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Appendix B. Descriptions of Statutory and
Regulatory Bars to VA Benefits
Table B-1. Descriptions of Statutory Bars to VA Benefits
Statutory Bar
Conscientious Objection
Description
A conscientious objection is a “ ... firm, fixed and sincere objection to
participation in war in any form or the bearing of arms, because of
religious training and belief” (DOD Instruction 1300.06). A
servicemember must request a discharge based on conscientious
objector status.
This condition is a statutory bar when a conscientious objector refuses
to perform military duty, wear the uniform, or comply with lawful orders of
competent military authorities.
Bad Conduct Discharge by
General Court-Martial
Any servicemember discharged by reason of the sentence of a general
court-martial.
Officer Resignation
When a commissioned officer or warrant officer resigns for the good
of the service, typically in lieu of a general court-martial.
Desertion
(1) Any servicemember who, without authority goes or remains absent
from his unit, organization, or place of duty with intent to remain away
therefrom permanently; quits his unit, organization, or place of duty
with intent to avoid hazardous duty or to shirk important service; or
without being regularly separated from one of the armed forces enlists
or accepts an appointment in the same or another one of the armed
forces without fully disclosing the fact that he has not been regularly
separated, or enters any foreign armed service except when authorized
by the United States [10 U.S.C. §885(a)].
(2) Any commissioned officer of the armed forces who, after tender of
his resignation and before notice of its acceptance, quits his post or
proper duties without leave and with intent to remain away therefrom
permanently is guilty of desertion [10 U.S.C. §885(b)].
Alienage
An alien discharged during a period of hostilities, where it is
affirmatively shown that the former service member requested his or
her release. See 38 C.F.R. §3.7(b) for more information.
Absence Without Official
Leave (AWOL)/Unauthorized
Absence (UA)
Applied to a servicemember with an OTH discharge issued as a result
of an AWOL for a continuous period of at least 180 days. This bar to
benefit entitlement does not apply if the VA Secretary determines that
there are compelling circumstances to warrant the prolonged UA [38
C.F.R. §3.12(c)(6)].
Sources: CRS, using data from 38 U.S.C. §5303(a), 38 C.F.R. §3.12(c), DOD Instruction, and 10 U.S.C. Subchap.
X.
Notes: A former servicemember with an OTH discharge as a result of a statutory bar (or a punitive discharge
adjudged at a court-martial) is prohibited from receiving VA health care services based on the relevant period of
service (P.L. 95-126).
Statutory bars may not preclude a former servicemember from receiving veterans’ benefits if the VA finds that
he or she was insane at the time of the offense that led to the bar or if eligibility for VA benefits can be
established based on a prior period of other than dishonorable service. See the “Exceptions to Legal Bars to VA
Benefits” section in this CRS report.
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Under 38 C.F.R. §3.12(e) an honorable discharge or general discharge (under honorable conditions) issued
through Boards for Correction of Military/Naval Records (BCM/NR) sets aside any prior statutory or regulatory
bars to benefits.
Table B-2. Descriptions of Regulatory Bars to VA Benefits
Regulatory Bar
Description
Undesirable Discharge to
escape trial by general courtmartial
A servicemember who accepts an OTH discharge to avoid a general
court-martial.
Mutiny or spying
Mutiny: A person refuses, in concert with any other person, to obey
orders or otherwise do his duty or creates any violence or disturbance
with intent to usurp or override lawful military authority (10 U.S.C.
§894).
Spying: Any person who in time of war is found lurking as a spy or
acting as a spy in or about anyplace, vessel, or aircraft, within the
control or jurisdiction of any of the armed forces, or in or about any
shipyard, any manufacturing or industrial plant, or any other place or
institution engaged in work in aid of the prosecution of the war by the
United States, or elsewhere, shall be tried by a general court-martial or
by a military commission and on conviction shall be punished by death
(10 U.S.C. §906).
Offenses involving moral
turpitude
Generally includes conviction of a felony.
Willful and persistent
misconduct
Includes a discharge under OTH conditions, if it is determined that it
was issued because of willful and persistent misconduct. A discharge
because of a minor offense will not, however, be considered willful and
persistent misconduct if service was otherwise honest, faithful and
meritorious.
Homosexual acts involving
aggravating circumstances or
other factors affecting the
performance of duty
Examples include child molestation, homosexual prostitution,
homosexual acts or conduct accompanied by assault or coercion, and
homosexual acts or conduct taking place between service members of
disparate rank, grade, or status when a service member has taken
advantage of his or her superior rank, grade, or status.
Sources: CRS, using data from 38 C.F.R. §3.12(d), and 10 U.S.C. Subchap. X.
Notes: A former servicemember with an OTH discharge as a result of a regulatory bar is limited to receiving VA
health care services only for the treatment of a disability incurred or aggravated during the relevant period of
service (P.L. 95-126).
Regulatory bars may not preclude a former servicemember from receiving veterans’ benefits if the VA finds that
he or she was insane at the time of the offense that led to the bar or if eligibility for veterans’ benefits can be
established based on a prior period of other than dishonorable service. See the “Exceptions to Legal Bars to VA
Benefits” section in this CRS report.
Under 38 C.F.R. §3.12(e) an honorable discharge or general discharge (under honorable conditions) issued
through BCM/NR sets aside any prior statutory or regulatory bars to benefits.
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Appendix C. Applied Example: Understanding the
Impact of Character of Discharge and VA’s
Decision89
To illustrate the critical importance of the potential impact of an OTH, and VA’s determination of eligibility for
benefits resulting therefrom, we tell the story of a fictional former soldier, Specialist (SPC) Mallone, who was
discharged under Other Than Honorable conditions. Based on the circumstances of his discharge, and the VA rating
decision determining his eligibility for VA benefits, the course of his life could take two very different paths.
Specialist Mallone enlisted for a term of three years. Shortly after he reported to his unit, his brigade deployed to Iraq
for nine months. While he was not physically wounded during his combat service, SPC Mallone rode in two different
convoys in which a lead vehicle was the target of an Improvised Explosive Device (IED). In one incident, three of the
occupants sustained severe, but not life threatening, injuries. In a second incident, two of the vehicle’s occupants died,
and another occupant sustained severe burn injuries. As a medic, SPC Mallone treated these injured comrades, and
provided comfort to one of the soldiers in the minutes prior to his passing.
When SPC Mallone returned from Iraq, he began to reflect on the events that occurred during his deployment. As a
medic, he was intimately familiar with the post-deployment screening process and deliberately denied any mental
health problems when he was screened during his post-deployment surveys and medical examinations.90 Within
weeks of his return from Iraq, he was arrested twice by civilian law enforcement authorities for driving under the
influence (DUI) and for a simple assault that occurred during a bar fight. Shortly after pleading guilty to the assault
charge and returning from two weeks of block leave, SPC Mallone tested positive for Marijuana during a properlyperformed unit urinalysis.91 When he learned that he was facing civilian prosecution for his drug use, SPC Mallone
admittedly just “wanted out” of the military service. SPC Mallone’s unit initiated administrative separation for a
pattern of misconduct.92 He decided to not fight an administrative separation, despite the fact that he would likely
receive an OTH discharge characterization. SPC Mallone unconditionally waived his right to an administrative
separation board,93 as his primary concern and motivation was to get out of the Army.
The records pertaining to SPC Mallone’s DUI and simple assault arrests were associated with the record of his
administrative separation proceedings. SPC Mallone’s defense counsel wanted SPC Mallone to self-refer for behavioral
health treatment and evaluation, but SPC Mallone resisted. During the medical and mental health examinations
pursuant to the administrative separation,94 the providers did not document any psychiatric abnormalities, as SPC
Mallone steadfastly denied that he had any mental health symptomatology.
After much effort, SPC Mallone’s defense counsel was able to convince him to submit a statement for the separation
authority to consider. In this statement, SPC Mallone indicated that he had “a lot going on in his head” and that he
was “drinking quite a bit to deal with his issues.” In particular, but without providing any specific details, Mallone
explained that he had cared for wounded and deceased soldiers as a medic. At the time of his separation examination
89
The following is excerpted (with changes to the footnotes) from Major John W. Brooker, Major Evan R. Seamone,
and Ms. Leslie C. Rogall, “Beyond ‘T.B.D.’: Understanding VA’s Evaluation of Former Servicemember’s Benefit
Eligibility Following Involuntary or Punitive Discharge from the Armed Forces,” Military Law Review, vol. 214
(winter 2012) pp. 36-42.
90
The Army uses Deployment Health Assessments (DHAs) to “address physical and behavioral health needs prior to,
during and after deployment.” See U.S. Department of Army, “Today’s Focus: Army Deployment Health
Assessments,” STAND-TO!, March 20, 2012, available at http://www.army.mil/standto/archive/issue.php?issue=201203-20. The Post-Deployment Health Assessment (PDHA) and Post-Deployment Health Reassessment (PDHRA) are
performed after redeployment. Id.
91
Manual for Courts-Martial, United States (2012), Military Rules of Evidence 313. (“An order to produce body fluids,
such as urine, is permissible in accordance with this rule.”)
92
U.S. Department of the Army, Active Duty Enlisted Administrative Separations, Reg. 635-200 (June 6, 2005), Rapid
Action Revision (RAR) September 6, 2011.
93
Ibid. Typically, when the command seeks an OTH separation, a soldier has the right to a separation board.
94
Ibid.
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from service, Mallone continued to deny that he had any mental health issues. Five years after he separated from
service, Mallone sought outpatient medical care at a VA Community Based Outpatient Clinic (CBOC). 95,96
_____________________________________
Path 1: The Effect of a Favorable Discretionary Determination
The Eligibility Office informed him that, due to the fact that he had been discharged under OTH conditions, an
administrative decision was necessary in order to determine whether he was eligible for VA benefits. Several months
later, the VA regional office issued an administrative decision, which was based on a review of information provided
to VA by the Army. In addition, Mallone had submitted copies of documents pertaining to his discharge that he had
maintained since his departure from service, to include the statement he had written at the request of his attorney.
The adjudicator determined that, despite the Army’s characterization of his service as OTH and the determination
that he had engaged in a pattern of misconduct, Mallone’s service was nonetheless “other than dishonorable” for VA
benefits purposes.
In support of this determination, the decision explained that, although the Army had characterized his actions as a
pattern of misconduct, the two arrests (without evidence of a conviction for the DUI in the record) and single
positive drug test were not “willful and persistent misconduct” such that would be a regulatory bar to VA benefits.97
The decision put considerable emphasis on Mallone’s statement that he submitted at the time of his administrative
separation. The decision interpreted this statement to be an explanation that Mallone had been drinking heavily as a
way to deal with his combat experiences, and that his heavy drinking led to at least two of the three instances of
misconduct.
Mallone had earned his certification as an Emergency Medical Technician while in the Army, and he was able to obtain
employment with a private medical transport company following his discharge. He became increasingly stressed and
frequently had flashbacks about the convoy incidents in Iraq while he was on the job. He tried working in a less
stressful and lower paying job as a medical technician at a doctor’s office, but he eventually quit this job, as well.
Shortly after he became unemployed, he was seen by the VA CBOC for a respiratory infection.98 At that time, a
routine PTSD screening was performed. When the health care provider reported that his PTSD screen was positive,
Mallone continued to insist that he was “fine.” After significant persuasion by the treatment provider, Mallone
reluctantly accepted a referral to visit a psychologist. This psychologist diagnosed PTSD, established a good rapport
95
Veterans who served in a theater of combat operations after November 11, 1998 are eligible for VA health care for
five years from the most recent day of discharge. VHA provides health care services and community living care for any
condition possibly related to the veteran’s service in the theater of operations. Combat veterans who were discharged
between January 2009 and January 2011, and did not enroll in the VA health care system during their five year period
of eligibility have an additional one year to enroll and receive care. The additional one-year eligibility period began
February 12, 2015, with the enactment of the Clay Hunt Suicide Prevention for America Veterans Act (H.R. 203; P.L.
114-2).
96
Community-Based Outpatient Clinic (CBOC) is a VA-operated, VA-funded (through contract), or VA-reimbursed
site of care, which is located separate from a VA medical facility. A CBOC can provide primary, specialty,
subspecialty, mental health, or any combination of health care delivery services that can be appropriately provided in
an outpatient setting.
97
In some cases VHA could provide treatment to a former servicemember, even if their character of discharge is at
issue, based on prima facie eligibility. If treatment based on prima facie eligibility is initially authorized by VHA, VHA
prepares VA Form 10-7131, Exchange of Beneficiary Information and Request for Administrative and Adjudicative
Action and annotates it with “Medical care being authorized for (condition) on prima facie evidence of eligibility,” and
forwards the completed form along with a copy of the VA examination, hospital report, or outpatient treatment report,
as applicable, to the Veterans Service Center (VSC) of the VBA office with claims folder jurisdiction.
Upon receipt of VA Form 10-7131, the VSC will determine if the claimant’s character discharge is favorable, or if
eligibility for VA health care services is found to exist. The case is then referred to the rating activity for preparation of
the memorandum rating. Upon review of the memorandum rating from the rating activity, the “Remarks” section of
Part II of VA Form 10-7131 is completed to show the following: “The individual (is) (is not) entitled to health care
under Section 1710 of Title 38, U.S. Code [VA health care] for any disabilities determined to be service connected.
(List the SC [service connected] disabilities) is/are service connected.” (Source: M21-1MR, Part III, Subpart v, ch. 7,
§A, p.7-A-11).
98
See Descriptions of Regulatory Bars in Table B-2.
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with Mallone, and persuaded him to attend counseling on a recurring basis, which helped him improve his outlook on
life and motivated him to try to return to work. Mallone soon thereafter filed a claim for service connection for
PTSD, which was granted and for which he received a 30 percent rating. Although he was not eligible for the post9/11 GI Bill due to his lack of honorable service, his 30 percent rating entitled him to Vocational Rehabilitation
Benefits, which would give him the training necessary to work in a field other than emergency medicine. Mallone
attended college through that program, and he chose to study computer programming, which was a career field that
interested him and would allow him to work independently and in an environment that was less stressful than his
former position as an Emergency Medical Technician. With the income and stability of a good job, he was able to
purchase a home several years later with the assistance of his VA Home Loan Guaranty benefit.
_____________________________________
Path 2: The Effect of an Unfavorable Discretionary Determination
Five years after he separated from service, Mallone sought outpatient medical care at a VA CBOC. The Eligibility
Office informed him that, due to the fact that he had been discharged under OTH conditions, an administrative
decision was necessary in order to determine whether he was eligible for VA benefits. Several months later, the VA
regional office issued an administrative decision, which was largely based on a review of Mallone’s service personnel
records.
The adjudicator reviewed the circumstances surrounding Mallone’s discharge under Other Than Honorable
conditions and determined that he was discharged as a result of “willful and persistent misconduct,” which is a
regulatory bar to most VA benefits.99 The decision explained that Mallone had engaged in multiple instances of
misconduct during service, and that the Army’s determination that he had engaged in a pattern of misconduct
weighed heavily in its decision. The decision explained that VA considered whether Mallone’s combat service in Iraq
was a factor in his misconduct during service, but it specifically referenced the multiple examinations that denied any
PTSD symptoms and provided normal psychiatric assessments, including at the time of discharge from service.
Mallone’s statement that he submitted at the time of his administrative separation was also considered, but it was
given less probative weight because it was determined to have been submitted in an attempt avert a potential courtmartial. Based on the administrative decision, Mallone was informed that he was not entitled to any VA health care
benefits since he did not have any service-connected disabilities. Furthermore, he was informed that he would be
ineligible for most VA benefits. Mallone chose not to appeal the decision.
Because Mallone had been certified as an Emergency Medical Technician while in the Army, he was able to obtain
employment with a private medical transport company following his discharge. He became increasingly stressed on
the job and frequently had flashbacks about the convoy incidents in Iraq while he was on the job. He tried working at
a lower paying job as a medical technician at a doctor’s office, but he eventually quit this job, as well. Without a job
and only trained to work in a career field that unduly stressed him, Mallone returned home to live with his parents,
where he would work occasional “odd jobs.” Since Mallone was not service connected for any disabilities, he was not
eligible for any VA health care treatment and rarely saw a doctor because he did not have any health insurance.
Therefore, he never had a PTSD screening that could have led to a diagnosis of and treatment for his PTSD; in fact,
he continued to live in denial that he may have PTSD. With dishonorable service for VA purposes, Mallone was
ineligible for any disability compensation. As a non-service connected former servicemember with a dishonorable
discharge for VA purposes, Mallone was not entitled to Vocational Rehabilitation benefits that would allow him to
retrain or provide the funding for him to go back to college. Despite his struggles and lack of steady employment,
Mallone was fortunate to have a supportive family that provided a place for him to stay.
_____________________________________
The Intersection of the Two Paths
Mallone’s service terminated with a discharge under Other Than Honorable conditions based on a pattern of
misconduct, and he ultimately bears responsibility for his actions that led to his administrative separation from
service. However, the adjudicative process requires VA to consider whether the circumstances of his discharge were
nonetheless under other than dishonorable conditions. In the examples provided above, the outcomes and VA
benefits that would accompany each determination were very different, but it is important to note that neither VA
decision is incorrect; each was a plausible decision based on the available evidence. This fictional case study
demonstrates the nature and importance of the benefits that are at stake when VA adjudicates when a discharge
99
Ibid.
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under Other Than Honorable conditions is considered other than dishonorable for VA purposes. It further
exemplifies why a former servicemember’s actions during service, and VA’s adjudication thereafter, can have lifelong
and powerful consequences. This case shows how the same evidence, even when carefully considered, can lead to
two very different and equally justifiable outcomes. Further development of the record, advocacy by a representative,
and a willingness to appeal VA’s decision are undoubtedly factors that can lead to a more favorable outcome for a
former servicemember.
Author Contact Information
(name redacted)
Analyst in Disability Policy
[redacted]@crs.loc.gov, 7-....
(name redacted)
Specialist in Veterans Policy
[redacted]@crs.loc.gov, 7-....
Acknowledgments
(name redacted) and (name redacted), legislative attorneys at CRS, contributed to this report.
Key Policy Staff
Area of Expertise
Name
Phone
Veterans Disability Compensation, Pension,
Burial Benefits, and VA Character of
Service
(name redacted)
7-....
Veterans Health Benefits
(name redacted)
Post-Traumatic Stress Disorder (PTSD)
(name redacted)
VA Claims Appeals
(name redacted)
Military Character of Discharge
(name redacted)
Congressional Research Service
7-....
[redacted]@crs.loc.gov
[redacted]@crs.loc.gov
7-....
7-....
7-....
[redacted]@crs.loc.gov
[redacted]@crs.loc.gov
[redacted]@crs.loc.gov
24
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