Transcript of Record — Harrison v. Greyvan Lines, Inc.

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SUPREME COURT OF THE UNITED STATES :

>

SUPREME pectiisas ae ies UNITED SPATES |

~Ocroser Term, 1946

Sone Se | Apemac Hate

CARTER H. HARRISON, INDIVIDUALLY AND ‘AS (¢ OL.

LECTOR OF INT ERNAL REVENUE, PETITIONER

Vs.

- p . - Ah tan Oa bg Tra ;, : .

GREYVAN LINES, INC.

e ,

ON W RIT OF CE RTIORARI x TO THE UNITED STAs ES CIRCUI T COURT,"

. OF APPEALS FOR ‘THE SEV EN T H CIRCUIT — :

7 ©

INDEX

ot. 6

PLAINTIFF'S Bamiare

Original Print

A—True kman’s agreement between Greyvan Li ines, Ine., and

M. R. Parsley, Aug. 22, 1938. : ; <scctin 6 ee A *

B iristructions to truekman ue end sai ele = . TR) |

C—Shipping order._-... .- ft ‘ey 19

D--Accounts payable voucher... - a . wetccesian® Berens 0

F— Accounts payable voucher____- Sy a oe 22[ 275

G—Statement of account, Septernber, i941 7 -

_H-—-Reeord of bonus payment, September, —- ees,

J- State ment showing transportation revenue and gross

contract earnings of George, Bossert, a contract truckman_ 26 275

K-State ment showing transportation revenue and gross ; '

continet earnings of Max Parsley, a contract truckman... 27 276 .

, GOVERNMENT'S ExniBITs

I--Manual for Truckmen— ~Greyvan Lines, Ine-_... re pe Ge af

3S A fertisement of Gre »yvan Lines, Inc: - Z 138 Sones 3

4— Agreement between Greyvan Lines, Inc. ‘and Van Drivers’,

Chauffeurs’, Piano, Furniture, Movprs’, and Helpers’ . ‘

Unien, effective Jan.°1; 1938 _. ‘< : 139° 368

(5° Protograph._, eof cave : - 147) Face

-Photograph ; Pee 148) 374

ae ‘ epee / t , : on

729{07--47-——~1 . j mes eee

* SP ve ‘ 4 ‘

iI : INDEX ~*~ ees

Print g

375

379°

379

380 .

380

ut

5 3 : “A _ Original

7—Form— Preventive HB renance over ion and Adjust-

ment Every Month. . ne eye ; 149

8—Form—Physical Inspection Report i aha de chante Rcaviguccsae’ “Gee

§—Application of Greyvan Lines, Inc. for certificat to operate ° :

” as a Corman Carrier, Fep. 10, 1936. .~_ .- f Pa 5 " 452°

10-——Exhibit attached to exhibit 9.-........__.. . 154

12—Transeript of notes of oral argument held Oct. 25, 1939 i in

I. C..C. Docket No. MC-14786_.. 8... aa iat

13-a Exceptions of applicadt to recommended report ‘and order

in I. C. C. Docket No. MC-14786__.__- afeh 2 169

14-—Report-of Conimission in Docket No. MC- 14786, March JW

PP EE AER sin dmincstin seeded an <<a Me 180

“15—Application for identification laies submitted by Grey- \

van Lines, Inc___._._.-- echt abintaio a

Stipulation re “sagt ‘of record. 5” ee eT Pee | ae " 189

8

a

2

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CARTER H. HARRISON VS. GREYVAN LINES, inc. 265

1 | Plaintiff's Eokibit 1

ont Getyvan Lines ,

. °

“TRUCKMAN’S AGREEMENT

to

. > S

This Agreement. made and entered into by and between Grey-

van Linés, Inc., an Indiana Corporation, hereinafter referred to.

as the Company, party of the first part, and M. R. Parsley, an-

individual, residing at 1518 -Draper Street, city of Indianapglis.

State of Fndiana, hereinafter referred to as the T ruckman, party

~of the second part, witnesseth: * ..:

| Whereas, the Company is a motor cartier. engaged in the trans-

portation’ of goods, wares, and-merchandise for hire thyon the

public highways. thro it. the Unitgil States and Canada Ynder

the trade name of Gr¥\van‘Lines, and*inaintains offices in various

ities and towns in connection with its tuansportation business ;

and,

Whereas, the True deen 3 is the owner, of a motortruck or trucks

‘ung desires to devote such motortrugk or trucks and the services

thereof exclusively to the Company in its business as a motor

carrier, ; , ‘ :

_ Now therefore, in corsideration of the mutual promises and

covenants hereinafter contained, the parties hereto agreé+as

. follows: : . . .

: Je Equipment

The True ‘kman will furnish to the Company for its exclusive

service, said motogtruck or true ks together with all ree essary pads

“and ‘equipment required in the trarispoftation business. He will,

before placing in the sea rf ic e of the Company, paint sid’ motor-

track or trueks, at his own expense, in accordance with the starid-

ard ‘Company colors ais designated by the C ompany, and

wi}! thereafter permit the Company to have said motor.

truck or trucks varnished or repainted at its expense when-

ever) in theeopinior of the Company, there is need therefor: and

Wign Said motortruck or trucks are withdrawh from the service

of the Company he shall immediately, ‘ut his own expense? remove

all Company welors. insignia, and advertising therefrom, and

eliminate all permit or certitieate numbers designating said motor:

trick or truc ‘ks as optrating WW the service of the Company.

> °

4

inline :

The Trackman will devote said’ m-aortruck or trucks es

clus iivels to the services of the C ompany in"hy transportation a

Rg

°

4 Driving : ,

- sary during the hi

; ‘. e ; = F 4 es

266 CARTER H. HARRISON Vs. GREYVAN LINES, INC.

sods.” wares, and merchandise, loading and: ntoading al, sa sume

and delivering td destination in acvordance with the shipping

contracts or bills e itered into by the Company with its consignors’

or consignees; and; in connection therewith comply with all the

; rule ang re *gulations and instructions of -the Company:

\- Helpers

1 ; :

3. The Truckman will hire any Jabor vebaiauk incident to.

pick- up, loading, and delivery of shipments at his own expense”

and in his own employ and w high shall be: — his direction

and control. '

es be Packing = °, ‘

4. The Truckman will fugnish all’ ‘packing and? or crating } ma- .

terials and do. the necessary packing and/or crating and/or

unpacking and/or unc rating of dishes, bric-a-brac, and all other

‘items when so itstructed by the C ompany pursuant to the Order

°

for Services. - :

5. The Truckman will personally drive his metortruck or trucks

ment of a.substitute driver, of which the Company shall be notified

and give its approval; provided, however, that the Truckman nay

permit a competent helper to act Ha relief driver, so long as sie ‘h

Truckman or such substitutealriver remains persénally on said

mmotortruck or trucks. ae \

Delivery _ et ted

. The Trickmai: will load all furniture and ether r goods, wares,

sag merchandige, and unload and plaée same upon delivery, and

set up’all furniture taken apart for shipping purposes, itr ac cord-

ance with the tariffs, rules, and regulations of the Company. #

.

e

a * Insurance

7. (a) The ‘Trokman ‘will furnish, at his own expense, Public’

Liability and Property Damage Insurance upon his motortruck

or trucks, in s yeh limits as may in the opinion of the Company be

considered neces Sairy for the protection Of the interests concerned,

and in no event to by less than the requirements of State and Fed-

eral Laws. The Tyuckman will renew such insurance when reces-

» of this agreement, and, for each of these pur-

-exclusively, unless unforeseen circumstances require his employ--.

}

CARTER H. HARRISON VS. GREYVAN LINES, mc. ~: 267

poses, authorizes the “( ‘ompanyfto dans e such insura jee with an

authorized insurance carrier and charge. the cost thpreof tethe

account of the Trugkman. Such insurance shall jointly cover the

liability of tle Conspany and the Tyuckmar as their reepecti¥e .

interests miay appear. ee ‘

(b) The Truclatian ill furnish fire, theft, collision, and

5 other insurance which the Company fay specify opoasis

~ motortru¢k oretricks at his own expense whenever, 1n The

opinion of the Company, such instirance is necessary for its pro-

tection, and mame the Company as an additional assured as its

intgrests may appear, and for such purpose authorizes the ‘Com-.

pany to plage such insurance with an authorized insurance carrier

and charge the-cost thereof to the account of the Truckman : or

the Trueckynan will, at thé 6ption of the Company, have the Cori-

pany named as/an additional assured, as its interests may appear,

in any such police y he may then have én effect.

(ce) The Company will place and Serta thy effect, at its own

expense, cargo insurance as a motor carrier Tor loss of or dam

iv goods, wares. and merchtfidise transported in the motortr ek

or trucks of the Truckman in, any such amount as the Company

nay elect and or as may be required by any ‘public authority.

Se) Ree Bonding. Nahe Sousa

"8. The Truckman agr ees to make applic ation through the Com-

mniy for a Fidelity Bond covering the Truckman and/or his sub- °

stitute driver, in an amount not to excéed One Thousand Dollars ,

($1,000.00) in a surety company approved by the Company ‘and.

_ agrees further that the cost of any bond which ma be issued may

» be paid by the Company and en to. the account of the

Truckman. ; ;

Cash Tiipesit

9. The Truckniaffthall post a cash’ ‘depen of Two Hundred \nd

Fifty Dollars ($250.00) with the Company, to be held by the Con-

pany during the period this agreement remains in effect. and,

thereafter, until such reasonable time as all pending matters

6 relating to a final settlement of ‘the Truckman’s account,

‘have beer conchided to the mutual satisfaction of both par-

ties, “ehaneaiien said deposit. or the balance due the Tyuckman shall

be refunded to the Truckman with interest at the ofrrent rate for

savings accounts in the City of Chicago, Illinois./ The Company

_ Will make every-effort tMbone ‘lude final settleme { with the Truck-

man within sixty (60) days dfter ‘the tevinination of the agreement.

ys 4 re wn = ; ate

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268 © CARTER ‘H. HARRISON VS. GREYVAN LINES, INC.

Collections ne

16,, The Truckman will cotlect all moneys ans the » tein for

‘the hauling of goods, wares, and merchandise, together with any

~ other charges which may accrue in connection with the said haul-

ing, either as specified in the “Instructions to Truckman” issued

for each shipment, or as covered by special instructions, and

turn in all of the said moneys together with receipt properiy

signed by the shipper or consignee or his agent, at the office of

., the Company to which he reports after delivering the shipment,

except that the Company may, at its discretion, direct or authorize |

any specific delivery to be made otherwise in. keeping with the

circumstances of-any emergency which ‘may arise.

Claims

@-.

s

1h. (a) T he Company may ¢ iascvail pra oe Truckman’s account the

cost of any or all loss of or dainage to goods,:wares, and merchan-

‘dise occurring whife same are in his custody, possession, or con-

trol, other than the liability for same, whiclr is covered by the

carge insurahce. It js also agreed that the Truckman shall be

given prompt notice. of any ciaims involving his responsibility:

and shall be given an opportunity to clear himself of responsi-

bility in connection therewith and if the Truckman establishes

: ‘liis nonliability then the amount paid in settlement ot the

ri claim shall be. credited to his account. =~"

(b) All information in connection with. claims, in pos-

. session of the Company, shall be open to the Truckman for his

inspection, in connection with the settlement of any claims with

which he is cOncerned. :

(c) The Company may charge to the Truckman’s account the

amount of-any loss, damage or expense which the: Company may .

sustain or be liable for because.of any act ‘or acts of the Tr uck\

man, the Truckman’s servants, employees or representatives and

the Truckman agrees to indemnify: the Company therefor.

sea at ag Maintenance.

42. The Trueckman will, ait his own. expense, keep said mator-

-fruck or trucks: in good mee ‘hanical condition at all times, and.

keep said motortruck or trucks and equipment ¢lean, and comply

with the safety ‘prov isions of each State and of the Interstate

- Commerce Commission, and immediately make mechanical -‘cor-

rection or meet. other requirenients necessary te the proper opera-

tion of said motortruck or trucks. -The Tiuckman will not incur

any obligations in the name of the Company nor open any charge

s S .

7 ©

. &

_

.

& . & ; . . *e

.* . . ° .

“eo. . .

CARTER H. HARRI SON VS. GREYVAN LINES, INC. ~ 269

it

acBite in the name of the Company, whether for the repair,

‘ maintenance, or operation of. his truck, or otherwise, without.

é

written consent from the-General Office’ of the Company first had

and obtained, in each instance.

* Operating Coste—Including Licenses

13. (a) The Trackman shall pay the cost of operation of the

said motortruck or trucks and such cost shall include property

taxes, resident vehicle license, oil, fuel,’ tires, repairs, and -

8 ull other costs incident to the ow nership and operation of .

° the .motortruck or trucks.’ The Company will obtain and

secure at its own expense all permits, certificates, and. franchises

necessary to the operation of the vehicle in the service of the

Company as a_motor carrier under any Federal or State Law. In

the event the Truckman advances the cost of#any license (other,

than the resident license ‘required by the reasen of his ownership

of the motortruck or trucks), taxes, fines, penalties, or ofher items

which are reqitired by reason of the operation of the motortruck

or trucks in the service-of the Company in conformity with the

rules and regulations and instructions of the Company, the Com-

i pany shall credit the account of the Truckman the expense

* thereof; provided, however, that the Truckman shall deliver to

the Géneral Office of the Company a proper receipt or evidence

verifying any such specified expenditure.

(b) In the event this agreement is terminated prior to the tinie

of expiration of any license and/or: registration plates or other

identifying insignia, cards, Gr papers, and/or registration: fees

and /or taxes for which the Company has either paid or credited the

Truckmian’s aecount or otherwise furnished, the Truckman will de-

livey :to the General Office of the Company such license and/or

heer gates plates or other identifying insignia, cards, or papers

and all necessary papers pertaining thereto with any signatures

_ which may be-required to effect a transfer thereof or secure a refund:

from the governmental agencies involved. Upon.the failure of.

the Truckman to cooperate with the Company to effect such trans-

fer or sequre such refund, the Company may, at its option, charge. to

the Truckman’s account the amount 6f.any refurid which the

" Company might otherwise enjoy or the cost of replaci ing or

again paying for such license and /or registraton plates

or Other identifying insigna, cards, or papers and/or registration a

a fees’and/or taxes for their unexpired term.

”

270 CARTER H. HARRISON VS. GREYVAN LINES, INC.

<<“,

St.

Shipping and Service Contracts

* 14. (a)? All contracts and/or Bills of Lading for the hauling

of goods, wares, and mer¢handise and/or other services shall be

. chet ween vie Company and the shipper or consignor. In the event

the Truckman fas the opportunity to acquire goods, wares, and .

merchandise for carriage, he will in each specified instance notify

either the nearest or the General Office of the Company and furnish

sufficient detail to enable the Company to contract for the handling 1%,

of stich shipment i in its own name.

°(b) It is expressly understood and agreed ‘thai. the Truckman

represents the Company only to the extent authorized by the terms

of this agreement and not otherwise. -

w

. Other Hauling

15. The bailing of goods, wares, and merchandise by the Truck-

. -man for any person other than those under contract with the Com-

pany shall constitute a breach ofthis agreement and t ompany .

shall have the right, to immediately ter minate | same, = es

eS pes. Laws’

16. The Truckman expressly agrees to comply with all Federal

and State laws ang the ordinances of each and every. City, Village,

ani Municipality into and through which his motortruck or trucks

may be operated, and also the rales and regulations of any govern-

mental agency having jurisdiction over the highways of any

.10 - °State or Province for the operation of said motortruck or

trues, including all laws, ordinances, rules, and regulations

relating’to licensing, speed, safety devices and sa datas weight

tonnage, width, height, length, etc.

ee Charges =

17. The Company may charge to the True ‘kman’s Account any

and all éxpenses incurred by the Company for the express benefit

of the Truckman. .

| Remuneration

18, The Truc ‘kman shall be c redited w ith and entitled to reéeive

* from the Company in full payment for all services furnished by

himself and employees and motertrack or trucks, an amount de-

‘termined in accordance with Truckman’s Rate Schedule, current

copy of which is attached to this agreement and copy of which is on

file in the renere! Office, of the Company available for theein-

—

-

ac,

CARTER H. HARRSSON VS. GREYVAN LINEs, INC. 274

me e a > ee, : : ,

spection of the Truckman, and which amount is designated in such

Truckman’s Rate Schedule as the Truckman’s: Income. It is

further agree that said schedules will not be changed nor will ar

rule or regulation be,adopted by the Company which will restt in

reducing the income of the Truckman, as provided in the Truck-’

- man’s Rate Schedule, without obtaining the written consent of the.

duly authgtized representative of the Truckman. :

Precedence

19. This agreement shall supersede, replace, and tke precedence

over any prior agreement of a similar character between the parties

-, hereto. eee: eae

: aes

2 i... — e Cancellation es.

_.20, This agreement may be canceled at any time tpon-the writ-

© ten request of the Truckman or the written aotice of cancellation

‘hy the Company sent, registered mail to the last known address of

the Truckman; provided, however, that upon.such cancellation,

the Truekman shall complete dejivery of any goods, wares, and

merchandise which he may at the time be engaged in hauling; and

. provided further, that upon said cancellation the Company may

at its option defer final settlement with the Trickman, and during

the period of sixty (60) days subsequent to such cancellation: the

Trackman shall not ‘entertain any action or suit at law against

the Company by reason of any claims arising out of services under:

this Agreement. 8 | svt

eee Ao oe Term

21, This agreement shall remain in full force and effect for the

period commencing August 22, 1938, and ending December 31, 195%,

and from year to year thereafter. ufiless terminated by either party

‘as herein provided. es Pe

In witness whereof the jiarties hereto have caused these présents

_ to be executed this 22nd day of August 1938. : -

7 -> Greyivan Lives, Inc.,

By W. W. Hearn,

oe : Treasurer.

er eS M. R. Paisvey,

a Truckman,

Attest : : . ee a &

| ‘A. F. ScHERTZBERG,

. . _ Assistant Secretary. .

>

g

( G

oy ae

» . Rules G

Rule 1, Shiprient®

Transferred :

nutag the Application of Above Rates

a

The amount of the tariff tratris-

portation charges or of the Government bid price for transparta-

tion charges on w hich the truackman’s income.of each truekman is

com

— carried the sni

_ For purposes of equity

t

yuted shall be based on the proportion that the miles each

fe Go bears to the total miles of carriage.

ie Company shall have the right toanake

o. P - u

, . 7 er P

wt *

272. eaten H. HARRISON Vs. GREWAN LINES, INC, es

Ww Tre CKMAN’'S Rate ScHEDpur °

” A oe . e

Effee tive ; » dideles 1, 1938

Yes ’

P Schedule of Itema Covered by Tariff

; me

om : ‘ : i

* | ° ; Truckman's iicome .

; -

Ttem q ig det

G. B_ Holman Oreyvan tariff bineen tariff Government

- current tariff ‘No.2 No.3 shipments

PRE OILS EPONA MR | Pes

- i Teanapesyatiile Service Per- | 50% of Tariff..| 5214%of Tariff.| @44¢Qof Tariff. ca% of Bid -

: . : tice.: -

4. ances Charges gs. When | 70% of ‘fariff..| Nu provision..| No provision... of Bid

Services Pérformed. rue : ih, TE |, MPiice.

- 3. Terminal Services Performed: | tle

Divided Shipments. (More % of Tariff_.| No Provision.| No Provision.| 5244% of Bid

— one pe it ef pick-up or {2 ; Price. s

elivery.) Sk ae : j s

Se ee Tariff..._“°...| No Provision.| No Provision.; Bid Price

Piano Carty SRE a (sae No Provisien,| No Prévision.| -Bid Price.

E Waiting Timé.......___- FOES % of Tariff..| No Provision-| No Provision.| No Provjsion. Pa

Export & ‘oe el NOMO@...csocs one.........5} No glee roeme No Provision.

a Storage in ransit (Tempo- | Néne___.o....| None.~.._.... None... ...| None.

rary. a a . -*

—— 1 Serviced ‘(Not named | Tariff..........| No Provision. ‘No Provision Bid Price. . a

4. Excess Deciived (eves 50% of Tariff. . naa ot Tarif 52}4% of Tariff. No Provisiun;

5. Special Services: Storage, Col- Rs Sastehcn ae pre None. . - |

lection, Charge for C. 6. D. :

. eee ne . 4 =a

13 Schedule of Additional Items

* S - i. >

, Item y Truckmen’s income

* 6. Deadhead Mileage (See Nate 1). 9

: NOTE 1: Deadhead mileage is defined as the mileage 1(¢ per mile for miles in excess of 25%

traveled by the motor truck or trucks without carryiag | of the total miles traveled in —_ cal- |

any shipment or portion .thereof, to make such motor | endar month, as determined by —

. truck or trucks available for performing transportation | claim of truckmen. _ Bee Ruk &. ne

services.. ° ‘

a = &

: © ‘rruckmen's income

: . " Govern-

a. B. ‘ial Greyyan — ment ship-

ee ee .-) A pent at tgeift .| No.2 No. 3 —

Pp ees ' Q “4 5 :

sf Bonus (See Rule 6): - ‘ ;

' -. (a) Satisfactory Mechanical, & Physical” ' op "

Bo RG Oe ae ¥4 of 15% ¥§ of. 1% 44 of 1% 44 of 1%

(b) Satisfactory Service Performed - ae 1% 1% , 1%

‘ (e) Satisfactory Personal Appepgance & ° ¢ ¢ ‘ j

Mental Attitude. easchas 1%, 1% 1% 1% °

(d) Additional ‘Bonus. capibenes | Wot e% Mg of 1% WolIGi-* wWoll%

m '

3 t a

eng

° oh,

adjustments in

"6, Deadhead Mileage (See Note 1).

.

‘

. * e

; Pris, + te : ‘ ; a ty ;

‘CARTER H..HARRISON VS. GREYVAN LINES, INC. 273 Pe

keeping with the facts and circimstances per-

taining thereto and such adjustments shall be considered final. :

(Sce Rule 3.) : Fa Dire * |

14 | Schedule of Additional Items ~~

as s ** Item cee ae ‘Truckmen’s ingome” é

%

*

i! a ee

Note 1; Deadhead mileage is. defined as the mileage | y0¢ per mile for miles in excess of 25%

traveled Hy the motor truck or trucks without carrying of the total miles traveled in each eal-

any shipgient or portion thereof, to make such motor | endar month, as determing! by verified

claim of truckmen. (S# ula #°) ;

truck or trucks available for performing transportation |

services. ) aa °

| ‘Truckmen'sigeome - * ? rs

- 4 eg ee = — ’ ,

; ae awa Govern

° ee, 'G!B. Hol- | -Greyvan | Greyvan " ‘

f | maneur- | tariff tariff ae ae

t | rent tariff | No. 2 No. 3. ic °

! * | price ‘ ; .

=” —— - er eT ae Ai i VT tae ORT Sa ee D>. ne eer ane ee | ee °

7. Bonus (See Rule 6):

(a) Satisfactory Mechanical & “Physical | oN mG . 2.

* Maintenanop..........-.2s54-)---------| .390f1% |. KOllG Mg of 1% Vy of 1% .

(b) Satisfactory Service Performed... | es AR “ %

(c) Satisfactory Personal - Appearance’ & | ; j a ere

6 AGIA ROCIO. 7-540 750- <i. - oe - 1% 1 1% | - 1% 1%

(d) Additional Bonus......- WEMpendvarcas---) MoltZ | Moli% bg of 1% yg of 1%

. oe ‘ d . t ;

’ o

“Ryles Governing the Application of Above Rates

* Rule 1. Shipments Transferred : Tlie amount ofthe tariff trans-

portation charges or of the Giovernment bid price for transporta-

tion charges on which the truckman’s income of. each truckman is’

computed shall be ‘based on@the proportion that the miles each :

Prien, anes carried the shipment bears to the total miles of carriage.

Fof purposesjof equity the age ag Socags have the right to nal

adjustments in keeping with the facts ,and circumstances per-

6. Deadhead Mileage (See Note 1).

Note 1: Deadhead mi

traveled hy the motor éruck ot, trucks without carrting

any stipment or portion thereof, to make such motor

cer or trucks avallable for performing transporation —

|\----—

e .

leage is defined as the rajleage -

10¢ per mile for miles in excess of 25%

of the total miles traveled in each cal-

endag month, as determined by verified

claim pf truckmen; ‘(See Rule 4.)

a

Truck men’s tgcome”

| " |

: | . ' .

. (GB. Hel. | Grey Gh | Greyvati | otto

. j Ms ° 5 an | ‘eyvan

bia ¢ b é; | manéure | tari | tarif? | paneer sy 7 ae

& rent tariff | No.2 Na.3. | =”

aay v4 j price

oa SSEEIG EAST Be ARPES ORRp ape Beemer: Varsereied Eee

J, Bonus (See Rule 6): | -

* (a) Satisfactory Mechanical & Physical . \- :

: Mainter ce ’ yedan ; tg of 1% lg of 1% tof 1% daol 1%

ib) Satisfactor$ tvice. Performed ; See % 1%! 1%

‘c) Satisfactory Peryondl Appearance & : : ,

: Mental Attitude, 1 1m 1% | 1%

(6) Additional Bonus... saacd ., 401%; “gull 1% tg of 1% | lgof i?

Se etch ey eS is par VERY 2cees AE Pee PRL © -— :,

Po es! oad ; Ae

. ° é

: r] baa” ® “ ’

F . -

. a e 4

,

- taining thereto’ and sueh adjustments shall be considered final >

(Seg,Rule3:)...- - , Ps tie.

VW Schedulesof Additional items |

- ———eEEE —— tee ee —-~--—h. _— oe oe . v _ —— —

Item oe | Truckmen’s income ‘

a LE EOE NE 8 ER SE ee. Ree ae, (a eiskenecablinmnpesubeimmmabosidlianse

274 R H. HARRISON VS. GREYVAN LINES, INC.

Rules Governing the Application of Above Rates

Rule 1. Shipments Transferred: The amount of the tariff trans-

pertation charges ‘or of the Government bid price for transporta-

tion charges on which the truckman’s income of each truckinan is.

computed shall be based on the proportion that the miles each

.+ truckman carried the shipment bears to the total miles of carriage.

- For purposes of equity the Company shall have thé right to make

adjustmehts in ‘keeping with the facts and circumstances per-

taining theréto and. such adjustments shall be considered final.

‘(See Rule 3.) : es,

. 16 *Rule 2. Left Over Portions of Shipments:-The amount -

_of the tariff transportation charges or of the Government

bid price for transportation charges on which the Truckman’s In-

come of the Truckman or Truckmen handling the left-over portion

of shipment is computed, shall be based on the. proportion that the

cybic footage of the left-over portion of the shipment bears to the

total cubéc footage of the shipment involved; provided that, for

purposes of equity, the Company shall have the right to make’

_ adjustments in keeping with the facts and circumstances pertain-

‘ing thereto, such adjustments to be, considered final; and provided

further, that in effecting any such adjustment, an amount of sucli

transportation charges, not in excess of 5% thereof, may be de-

ducted from the proportionate amount of such transportation

_ charges allotted tosthe trnckman handling the initial portion of

such shipment and added to the propertionate amount allotted to

the .truckman or truckmen handling the left-over portion of the

shipment. : :

Rule 3. Mileage: Wherever mileage js referred to, it will be —

computed in accordance with current G. B. Holman Mileage Guide.

~ Rule 4. Deadhead Mileage Allowance? The Trucknian consid-

ering himself entitied to Income because of deadhéad mileage

(Item #6 above) in-any month will, on or before the 10th day of

the following month, submit written cleim therefor to the Com-

pany on forms furnished by the Company. The amount of Truck-

man®* Income shall be subject to verification by the Company

before making credit to his account™ -

Rule 5. Split Shipments: (a) ‘A split shipment shall be defined

as that portion of the shipment beyond. the capacity of the van

assigned, and as apportioned by the office, or reapportioned by tlie

truckman ie)

@b) Transpc ion charges allotted to truckntan for handling

split load portion of shipment will be based.on thé propprtion

that the cubic footage of the split load proportions bear,to the

; total cubic footage of shipment to be transported. ;

17° Bule 6. Bonus: Bonus earned: under Item 7/a, b, and ¢, °

wil) be based n the transportation charges ba shipments

hauled in any calendar month,and such earned bonus will be paid

a.

24 . x ae Plaintiffs Krhibit-H. _2

rom

/

ere Bs Bo. Poreher

Prom ..... A.B e. Sohertiberg.

| Subject . . BORE.

. donforming to the ourrent , tryeveants Rate Sohedule, your bonus for the above aomth =

under Item 7, (ea); (>), (9), and (4) is ee follows: .

O) "Satisfactory Personal ener

and Mental Atti tude

Pe: * xy Ne ee —

Ne Pew Lette ohay oo tap oo yon say safer the senteme oom

ae a +

m3) ie - ' ache eet ~ ¢ ‘

. 9

> = * ee .

7 ?

,

Se" re

. 4 bed . y .

729107 © ~ 47 (Face p. 275) No. 6 A - ; cn ; eek.

‘ : * s

.

P me , . - 4 : . —— a

a —

- .

.

e@ 2 . Plaintiff's E rhibit G. , 3 :

a e® 6 ; dagtecteec — @ | MEMO ontr re

seria GREYVAN LINES, INC. ‘amount oes, 7 9S _.4/

oe CHICAGO, ILLINOIS F NOTES RECEIVABLE Se

‘ ; . ; ec PAST DUE

E Sa 1; age NOT. DUE

mw. a. arsley. Van-200 Maks “goes rOTAL

1518 Draper St. | . rs y 50. o

_ Indianapobis, Ind ; Le cgdicas a ze s 28.

| Sept let 10 Sept 30, 1942. ; __ WET Roy 2

“oMeen wim DESCRIPTION _ LOAD chases \ seo wet oUt

ne ba 2 BALANCE FORD !

, 9-619 NOTE PAM! T& HGO AE

FRUEHAUF TRLILER CO . 64.50 64.50 °

9-628 wOTE PANT = 1NOPLS : i

ae Cote Te COMP 61.67 146.17 °

9-91 Pint Y au COT, 3 439.26 386.03 .°

(S15 Aer OLO 2700 Poem, .

0.4 * £OWeE, 1C4G0 3 e

¢ Ft AOv fee FALO erat eae Fy 4 Toe $4579 -

| 708 pac i , 14.75 e 10.33. 3

13283 «Seg BUF h. Oveer wane 32.92 °° 1646 62924)"

13271 SOG -— BUF FAL O- “tan LAS TON 61.73 -- J 30 87 $98.37)"

“4577 50g BOSTOn-MEW YORK 2: «| 17946 -* 89.73 Be

14577 | 708 PORT O ROSE } $50" ' 350 |. $05.14) *

110470 SOg . . FORMONT=-ARLIFTTION — “POSS 9 3650 46846 %

8094 SOs BRONMXVILLE<--LA PORTE | 667.29 .-- 333.65 =

70% bei dl ag 500 3.50 131.31)".

RICH “~ALEONS city, 102 5 “

tk UNEKG oo ot 1388 6956 ‘

ADS PORT © & Sha $00 3.50 | 7346 ™

KEwPHIS--KA S CITY 9013 >° ‘45.07 28.39 °

HUR NS PCH IK "G0 370 44 18522 §8.15643 0

SA (LER TDE VER 240.93 » 12047 277 mw,

HIG ANDO PRe-SYKACUSE 438.93 - 21947

_. « ‘, PORTO Hoge - ' $.00 | 3.50 500.27

P11 A79574, 195066 CLA | w-MAR TORO — ena

ee 4 | RIF ) :

th TBS (SAT. ASSEN 3 489.0808

“P13 bese 192154 ADV-nEw YORK 4000 | r 449.08

7 4 D7, ' DLA IW-HARTF ORD 5.20 443.8800

A2?7 fr. . 192650 3 C AlweDE RIT 3.00 7 a

17 89786 ~ 198765) = ADVeCHICAGO “Art 4680 42488 of

MP 20 ($49443 19818. ADV=C ICACO Prooh 26.00 398 BS ot

21 899137 196830 ADV-C'1C4G0 of 13.00 385 Bae

27 149328 1986987 —“ADV-CIIICAGO. . ioe 19.00 | : 366.88 of ~

18 110470 50. “IDIONOT wAKE HAYA Tass 3468- 2 ~330 20 ef

2 , ¥ .

Vo

: N

* ~~" ~~, ie

a>

v ct

»

&

<<

.

a eteeeel ——

=

‘-®

fat

68

B88EEEE SE

awe

ied $

3

©

©

an

? 3 ue : = ' aseewrw~ ~ eorwar e ;

. |DIONOT mAKE HAUL .-) | | FS 34.68— ° 330.20 ef

JV 9-19 GASOLINE. : 3 15883 171.37 o

. JV 9-26 HOSPITAL INS. ok Tae 2.00 759.37 2

JV 9-3! ALLOW WGT SLIPS 50-1 150 -75 170.1208

JV 9-2 '‘ § PD ins 43.68 f=

\Jd¥ 9-2 IRQTHEFT COLL! 1NS 18.15, 108.29 4

Jv 9-10 COL. MIL TA % ‘ “sete 4

JY 910 ‘TENN WIRE eee 58 $ |

J 9-10 MANS uM TAX } 9.28 =

JV 910 TERN wena es bere A8. 119.3800

i, $941 ; BAL ANGE BROT FOR'D } E : ole. 586.05 - * 7OS Aloe

oa ie a te as - |

|

.

2 @

INTS PAYABLE VOUCHER? |

-eagfnn = GREYVAN LINES, INC. oe

, a LONG DISTANCE MOVIN:

2A eee CHICAGO, ILL

: vare a ace “ese rovcmen womeer | a5 Wheat es ~e en = 98h Spor » anbouwT

10-28-4: nges SH 2

M. Rs PARSLEY

1Sk6 ukPeR ST.

GIy NV LIONAI

me. St € 4 PANY

18 CMe ace

iw vO E te

LROLAMAPC] 18. “18D.

659

AND @ 4 crs

ore ne

7 Bxscre

‘ GREYVAN LINES, INC

ONBURSING ACCOUNT *

—

ee eer: ge ag lot 4 tc

BANK

a

f° ace BEFORE OEPOS TING : GREYVAN LIMES INC

au_ win ~ am a2? S&& fe ‘yy a: if > . Coes AGt 2’

\

Ss

- ‘

Ae

a

iM. 705.1

7

64.99 : ?

aq

LONG DISTANCE moving’

| » CHICAGO, Ih. - RAR.

ee ‘ee ot mes vy ay — per Hs 304 a me a gee - a mae -

{

-977 } :

Pau 6. ome este

=a - GREYVAN LINES, INC. a

AND TRUST COMPANY)

Or CHICAGO

a

'

an

LBS:

r June 2c. Bt

te

Are aT 7/26

*S£0LE ee a)

_GREYVAN LINES, INC. ‘Ganeyan.

> 2@

_- apgvan

pice Dal ~69 <

a. 8 Pact

iO arm ST.

Mel oar ls, 1D.

(TITY NATIONAL BANR.

. . imi. a. °

e-

3

\ -

AK ’

Qe me 2uyCt 98.25

sREYVAN LINES j3NC

CREYVAN LINES, INC. Se

LONO DISTANCE MO vino’

a “s 4 _ _. CHICAGO, Coe silisagineniapulilalinta tic

ried 7

eee Gindbun 00M e sa £m, “RaneRSOnrDT Seprorreerenannaet. tert -anaten sassbphelioie

RET vo ke ee hoe a a LINES, INC.

M. R. — Hr : DENBUREING ACCOUNT

1518 DRAPER ST.

INDI AWAPOLIS, Imp.

™ " #&

CITY NATIONAL BANK ¢

; AND TRUST COMPANY we

2-i8 OF CHICAGO

a —- a, — —

; . .

129107 © - 47 (Pate p. 275) No. 3

GREYVAN LINES INC., 1338 agi He

__..-Bhippér’s Nooo

1338 So. Michigan Ave., :

— < thse ee Se

- Received,

Chicago, Illmois *

a “

mant to Order for Services (if )} and aub (to the elasaif uons and tariffs. ccd regrulati ’

on the date the iaue of this Bill of Lading. a reg: ast es

Issued at. a Si Et, ~s ae tt _ 1%

From Ae Ge Fiecine ins, 2 ’ ee f / ~ -- om 9 |

oe Address ¥10 Phillips utret, . ) a ee ee; (eet dt —_ ° \ Bae

cy Yow Springs sg

sx ss ~

mature horn @ knowlntyes ~aly 2 ee

— : Shippers ase required t state mpectiionlly tm writing the agreed or circiared value of the Spparty. ,

None_}., / =. The agreéd or duclared value of the property in hereby specifical!) stated by the shipper te be

: +--7

L. ) a .. exceeding 230 per pound, per article. , :

V - sh =r hereby declares valuations tn excess | * the limit set forth above as shown opposite

Total Excess Value...) on specific artiches :

SoS eS eS ~~ — i — = PESOS _ ee

\ —

\

ut

o

*

GREYVAN LINES, INC. —

( Tar¢ orb :

| Nett We ightw———_ -- Fe 30 ?

| This ia to certify thet the ehove te the ooe-

temight of this shipment.

"18 Plaintiff's Evhibit B.

= ‘ ~ ee -~- _— ¢° wo

7

Make inventory very oerefully. one shipper “—- B/L. *

certiried weights and record on ill oF tating th the rekuler ae:

«

“COROT, RATE FILL BE YoND om PuGE #28 - 3 See ce MONE fe a

Legee |

Pah Zio LAL

igton, a = ae

an _ ee

2 s exit snd ‘ : z

rent? 2 5 N ‘0 . ei ennn gsnetisiees GMa pensaneseneines Aa

Arrived Destination—Date a pom OS ir “F

. : To ’~M—

te Sihellne eececteeeetbinseecessensemmcesiocee fp Date Unlooded.c../ 43. .Front...5_. PRE Bo. PM.

CR. iets Gad | PRE Mee Si SD. PRs Helpers .... 2 xs... ee |

IMPORTANT ,

ws tbat voles OFFICE SHOWING NET WEIGHT

. Anes TO BE MADE TO

_ DISPATCHER BY

“WWE MADNTAD! OFFICE OB AgiNNT IN Cry WHERE

pang seperation so peclpeneomen arc

In Person .

ee ed

T2I91OT @ - 47 (#ace-p. 275) No. 1

esas ONE i Wr ne as crs

’ Name of Branch Representative

by a separate check each month at the : same time the Truckman’s”

monthly statement. is issued, ron .

The additional bonus of 1 » of 1% of tr, nsportation charges set

out under Iter 7d, will be paid to any t¥ickman who has earned

the maximum bonus of 24% of transportation charges for any

period, a Re agedh consecutive calendar months. ‘This bonus when

earned will be paid to the tr uckrhan at the same’ time as his monthhy

bonus 1s paid:

‘When the tru¢kman has earned the : additional bonus he will con-

tinue to recéive| the additional bonus monthly until he fails to

receive the maximum bonus in any calendar month.- .*

Ww hen the truckman fails to earn the maximum monthly ‘bonus

of.21% for any calendar month he-must then earn’the maximum

hontis a 214% for three consecutive calendar months before he

beconies eligi’ le for the additional. \, of 1% bonus.

26 Plaintiff's Kwhibit J

STATEMENT SHowiNG TRANSPORTATION RevENUE AND Gross Con-

TRACT kK ARNINGS OF (FFORGE Bosserr * CONTRACT Treexm AN

V shicle ap pproximately 1325 cubi¢ feet.

l "eriad from Mare rch 141 up to and including April re

ad

j

er ~~ ; “Transport at inn (

¥ Month revenue at | 1TOSS CON-

. tariff rates tract earnings

oni ‘ t

. ‘ . -_ wet :

March D) . ; $1, 106, St $si1 "7

April * ' wt 1, Si. GY 1,005 4%

— ; , 1. 461.4% MN TP

Jhine - 1, 425. 1 vi

° 1 7

a , 1,648 70 AS U4

ugrist - 2, i e ae) 71

September . ; 2. iss. 14 i, 161. M4

October y 4 1,49 % SUS. 45

Vovempber . > 171.9 1 via

December aoe 4 t ¥ e-* Lure %4 aii

. : ad P aa

Total 194! 4 ates i7, 485.56 “ATS US

is Pe

5 . , - 9 .% : Y

Jennary : pets Pas 2,286. 71° 1 240 4

February 1.771 42 52. 26

Tarch : . .% 2, 485. oY ey

“Sp Aj wh . Jal Y ¥, 34617

Abn : 4, 47 Te j a) is

+ 1 2 807 US « wie

ide 157 SA 4

Auwist ° ‘ ons us ‘ ms 42

eptember AAU ! ta

etober 2.34 «] “gs 0]

ember y, 2338. Oi vw!

docu tae 4 248 om

Dota] 1442 P . “* ) : ear wh, TSA 6 °07. 27

= iat ai

Jistetiary ‘ ’ ; 1, S15. 28 ant Ww

Fe r tary . ‘ r ’ ‘ 2. 885-4! | 1 "a5

Varcn ; 1, {87.24 Hn ©

April ra t 2 1 O7

Total 143, iemate 2 , ‘ aT 7

(irand total . h4, 48 71.) ov tIN

er nese es yn we — .

.

CARTER H. HARRISON VS. GREYVAN LINES, INC. 275.

- a

. : e a

276 CARTER H. HARRISON Vs. GREYVAN

27 ‘ Rlaintif's Bvhihit

S

PATEMENT SHOWING TRANStoRT seul Ree

LINES, INC.

e

"RAND Cindas Con-

TRACT EARNINGS oF Max, Panstey, a Contract TRUCKMAN

Period froni Jantiary LHL up to and including April 1s

Mouth

J iv4i

anuary

February

March

Set tember

October”

November

December

Total 194t

January

February

March

April

May

June

July

Auyust

September

October

November

December

Total 1442

iwis

January

February

March .

« April

Total 1943

Grand total. .

‘ . *

Governnant s Exhibit ]

MANUAL FoR

(iREYVAN Lines. “ae

p INTHE WUCTH IN

v ehicle approximately 1.325 cubie feet

| “Tramsepenta- *

tion revenue

at tariff rates

$1,415 %

1, 2%) =

1,12. U4

1, 547. 05

1, 387.60 |

2h 43

‘on m4

ar os |

Tu |

,

‘2. us 2

265

- he

\ |

|

|

|

|

|

|

|

4

Tevcusnis

-

————. --

Cross con-

a

|

eezee?

ae

vias

SR=ESSSRS

g

7

14, 497. 85

‘The purpose of this manual is to give,the trugkmen of Greyvan

Lines a clear and concise picture of the proper Methods to follow

in their operations.

‘The manial-will, of course, fail in its purpose

if truckmen do not read it thoroughly, refer to-it frequently, ane

follow all instructions diligently.

.

3

a. .CARTER HH, HARRISON VS, GREYVAN LINES, ING 277 °

No rulé or regulation has been included whichyo aur knowledge,

is not to the best interests of the C ompany and enNrdly reasonable,

The Company siticerely trusts that this manual will assist our’

already fine opganization Of truckmeén ta render an even more ~

efficient serv ice, ~ ; ;

, tap es -t ; ve

29 . CONTENTS e

. .° . a ‘

The contents of this book ave divided i i ty nine sections, which

are listed below in numerical order. .

, Each section has several subheadings for sy reference, These

are listed in alphabetical order under the /arious sections on the

pages immediately following :

* 1. General Rules. oe °

" 2. Procedure: . .

4. Special Inefogguation. ¢ 7 °

4. General Ma we. si

5. Inside Equiptneny” ane

6. Care of Truck—Physical. *- ; . a :

7. Safety Rules. “ - ess ie

- Credit Cards, * . a

. * Lists of Otic es; Agents and Parking. Lats.

WO e Ixvex to Contexts ™ ae ‘4

si General Rules—Section I | .

. j +

— t . “ Paragraph :

Attitude .......5..- SER, SRS Poe OO A Pe pe ee, . § ‘

Being Oe aicidcameten baa cteideidsmitnciecsemmsecame > 27

Changing Hrjyers__....-..___-__ Ae: ¢ TEES AER ES . 16

se Ee vee eee ead A ee Se <7 ia

Conduct APU Peg Seas adel siegcttncnendiancbene Ph 4 is

ee oe Mc ce, TAP, LE, SD “aes

Conflict Between Laws and Rules. . 5

ee RE Fae Ee i ee 2s

Driving Vehicles of } Bhibpery or A ieee a

Sn, ee eee RN Ge x, OER) bE Le aN

‘ General Letters.....-.----. ee +. 2 EE ae 3

Helpers Li RT ee Ge ete ee I Giliamabeia iit le cmdictmmmeseness. 2 7

Pe A ht eee Se, en OE Py SE ee 25

Intoxicants ceumabcigbcad = ee rere 4 rn RR | pe. eth 12

License RU wnvatdoandesbhonnunkyucbepidcehact, iiehaicans Pa |

Meee Cha ois ccc tt tyahnn can eg ntnen-nocence 2 =

5 ce ey ec |, SSUES TCISD aan ck DEE SE Td ie

Obligations = rere Lad? SS) Se eee y Wis + 2)

2.

4 E ie é

. °

278 CARTER H. HARRISON VS. GREYVAN LINES, INC. - .

° e . ® . ; -@°

, Subject a i # , : Paragraph | «

Painting and Lettering--. ».--...- eemamesemadensesenes a.

PAE Wc nnndiacnesudanuauanhin dduliiun ante save oa

Persone) Mettete. 6c. ccd ccncnsestsene cieaeiaaininaei oo 13

Physical Examination._...-...---.------- sats cin tisk sein 7

SE ae Eee. satin see

EA ciibanckiadsadunmiibbuadibthnansaabon Sanakond’ ae

Truckman’s Responsibitity—_-.- 5, eiesihuiahaleleaealasixd-hen ianigies tidied - 6,

CMI icncdbanitacnsoneas whites Ghetninaniumedaaal ae

DAE i ccunsitcacosanen P. poacnnmegyasachqunnsensudeens jf B

Women on chawenicaroeaae, amare, piessiln —ceept meciiea 14

: Procedure—Sec ‘tion 2

aaa _ ; - ; ’ .

Advising Shipper of Chargés. 4 aidan mtupecictmaciiomy f ae

Arriy ae ot CARNE oes one enteskawdeeetaueoouas) ie

Arriving Ahead of Schedule___-2_..-.---.--.-2--2-----2. 21

_ Bilk of Lading----------.-; Sakoxaiowusanguiin meets ge CEE 14 oe

‘Checking Instructions ‘to Trhekman naourits ae eeeihieel 2

Checking Inventory ——-----~-- ih ee pila team le ea ia "Be

Checking Paeking:~--------. elt mmiaeee iam ine macula ao

Checking, Mefrifereter.,, £25.06. sicntincscntnccneeoncs eee

‘Checking with Shipper--_.-....-.,---------- nated He ae

Céllections we ew main nae nwaswe pn scdegnaneneensinsesenens, 24

Completing Instructions toATruckman__~—-- iihvbidenoawd ~ B0

JRO Wiis ake caocokncamechbaaeateicleneanansh +. aa

‘ SS TN on anedinctcteananneeaashaumenawnk ie 20

Determining the Rate and Completing F reight | re eS |

Loadigg snd C OS EARS papel Sing MOSES PEE 12.

Making Inventory. .2.-~---~- caw _ REA Se BREST a. Fe 5

~ Other -Preparations____---- + as a ape Na 8) acne anes 11

Placi ‘ing of Protective Coveripgs_—~——~..2- BY NEST HS y

PI: acing: Stickers on Contuiners_....2--..-->>= sie ai a 8

Pom-O- Rohes Re eee So wn ttn in rao po bly conden: cereal Kew tioage Tere

. Postal Cand. - tr ne eat en pierce eg 17

31 Preparing/for Next Shipment. 7_---..------22_--_-- 3

Presentation at Shipper’s Home....2-...---------2 °° 4

Vroe eeding to Destination... 2-228 - LF RENT EO WO 19 f-

Reporting dom RON aio Sic iche wash crchecam cients 23 f

~ Securing Instructions to Truvkifian..--2----- siting ichgiltaailalnn , Al

Secaring Gross and Net We ighit_- 2. clartglbcnbeataeanmnieh SP SES *

Securing Tare Weight__ 2-2 sages Gear Get SP DAe AY Cee

, Service Report... ..-.-.-.---. ied Re

> ‘Turning in Inst. to True ‘kman & Sup porting Papers... “Bl

INE dois eotsiigics siete sak ahd nies abeernaatia i iabaeeteuinapaied et | aks

Unpacking .:.-.---- inant St ap Pa Te Saks RI : sense | *

: . + Je ‘

. & e a

BR is ets Seon ee

| 8 : - . 8

* - CARTER H, HARRISON VS, GREYVAN LINES, INC. ° 279

AS Special Information—Section 3.

; suc t Si a ane | Paragraph

_ Bill of Lading,*. | a a ;

~ Sreivht Bill, ..° ehet?

Furniture Loading and Unloading. ‘ ten

» © Weight Basis (Interstate Cominerce Commissiei® Ruling ) :

~

Helperth h ; aan i

nve@ory. "Deans :

*Mileage Chart. . : ~ 4 ‘

"Packing. sh Fee ae

_ «Presentation to Shipper..: ; ;

Pi eparation for Loading. . ‘

~ State Regulations. >

Tariff Quegtions and Answers. ee ots

; e ‘" General Maintenance—Section 4

ACORBOTIOS * 55 ok oa diacenne p AAR SPEEA 5

Anticipating Repairi:......05.2...-...-..2..2...44 :

-Monthly Equipment Veport ee ast iain adi wi mmes con areedane capo = 3

Misbat OO Eo ocho nine cctscaas Lassi cm haseiccsmctagiedl eben ama Miata » 6

Replaced Patti soit. coda cn Shasarees hagiacaakla 4G

Rotiting Habite...-....:.:....... Saanidanie eile caine. a

“Urgent ste, aha te ATE CO

Winter Operabiot oa oo see i Se ia 4]

Tires einai Tale etnias in wii i itt AER ere a.

. : vad . ° ° .

: hs Inside: —o ee Base ick i

aed /

Canvas Fioor Aitips dsiecithee Dace hsaan alike saenee aie ae at

pe Dollie on co ta tc th i cps sn pin ss tes ds ai ind pei TAR pl Sey ee a AE 6,:

Fuirniture’and Mattress Covers..@ 2 ___ OS abet oe fer e

Hopsacking or Burlap‘.....-----___- iain Apetrcnacacegile ced 2

aa Bo RS re eM We Ae gungs xedbnies ee ae

Pads i sh ain esr ts Sn Gh Oe as a Os a a en we we we mt es ee Svat ewmaliccineoteina daca * 1

5 NTs nce ais lorod digitonin fant sat eh 5

*Port-O- ETON PRE, Lie, Teele TTP lS on ae ius 12

, Refrigerator Covers. :---.._-_ Macca Seeeiaaae hea 9

Rope Ng LAE Or nie ee a ae Fe Sk a = af

Beer PAN a be es sities alebtuieak - 4!

OR ei ee ee ees eae ee 7

‘ - ; ge -% ‘

ao 729107—47-—_-2 \ ‘ A

ie

. ve ,

a.

QS) CARTER H. HARRISON VS. GREYV SS LINES,

By, ~ Care of Track—Physieal—Section 6

, Subject °s

Cleanliness Pree oa aebneden mailing ae a ieee

Roof. pe sn ig insane :

Rust Spots. ...---:---- a eee ry a ees

Soap .....--- ee: ee eee

WMGEEE .. cankacuecs ee er ene :

Safety Rules—Section 7

se i

Instructions and Reporting. ienawel On og ----2------

Personal “Injury ---------------------*-----e7-77 7

Property. Damage. ----------+--+------5-----7-7-

Accidental Injury to C ompany eivGl.d.sc<uajnossniicsccs See

. Adequate Space Between Vehicles....----- Pee See 11

Backing : -2+-------- ars pap epen py rs aust efoaenemcnce 7

Brakes’ ..----.--2---+------574---7--2<07"-- Ae SS: 4

Lnterstate Commerce C ommission Safety Regulations ~~ -- i

Lights 2. ..0cn08 waswel FR eS ole ae. Sgn he

‘ Open , Range, ------------------- lanqusavaacvenseaseesn= . 9

Parking <.---:------------ hie keeien binnaodthpanes A 3

Passing -------+----- te--------7- saiiaaeae ecm Sere 10

Precaution Railroad Cc POssING-.-----4-----n0-naneononaee “10

Speed PREPEMEE OP AD Ve, SE 2 Le. 2 smn tenseaae *

Turn Siggnals_-.-----------------+--------- cuscenenny 6

Credit Cards—Section & :

COMAINED odcccecclecedecqscednnns Geuakepn peep esa 1 -

Credit Cards Property ef Greyvan.---¢ me Piha Perea t q

Driver Only May Use C sen ) ee Soul sos Shak doco joe, ae

Ging Stations to be Uselb..-t.-----+--5----252--eee5e--- - 5

Gatoline, Grease, and Oil “saat hases Only. ae eae ; 4

Lost Card_--.---- <p cdcdudedodbenaciossiobpasensnensees 3

Receipts fe-na 27-25 bo kemumdanenmel ehidanumanneaes ——- a - 6

List of Offic es, Agents, and Parking Lots—Sec tion 9

7

2 ~

See Ist page of Section for method of use.

See second page of Section 9 for alphabetical list of states. ,

a

p, % OY ALTY,

“

if you work for a mar in. Heaven’s name work for him. If he

‘pays you earnings that supply, your bread and butter, work for

him—speak well of Vim—think well of him—stand by him and

stand bythe institution he Pe pene. *

a3 .

er.

CARTER M& HARRISON VS, GREYVAN LINES, INC, 281

% . . . .

\ Tthink af Pwo ed for a man T would work for him. T would

net work for him a part of the time and the rest of the time against

him. T would give an undivided service or none. Tf put tb the

pinch, arr oune e of loyalty is.worth a pound of cleverness,

*

- Author Unknown.

The malcontent—the grumbler—is not only a misfit but a ré-

flection an the character of the organization of which he is adpart

and on every coworkes. He usually lacks the mora} courage to

face the facts, admit his Own shortcomjpgs and discusss his prob- .

lems or complaints with those who can solve or satisfy them. He

broods, lacks sélf-confidence, and develops an unwafranted feeling

.of injury with thoughts of vengeanca He becomes uncertain of

friend and foe—un fair to himself and others—a betrayer of him-

self and cowerkers—a Coward.

Loyalty is a product of mutual confidence and respect—a same--

ness of interest and purpose.

Don't worry yourself and other Truckmen or “employees with

your problems and difficulties—take them up fairly and frankly

with the departmierit heads 1n the General Office. You will receive

every « ‘olrtesy, and’ consideration. ‘ ‘ ‘

Re Loval’ and Wear the ‘Sinile of Satisfaction

$4 Sretion 1—aexiean Reves

should be read very estrefully and\at frequent intervals. No

criticism will befall atruckman who follows these rules and regu-

lations carefully. . -

The following. pagesvontain Nt re the Company and

+ eee GENERAL RULES

i. Duties. —Truckmen’s dutres are prescribed by the rules

herein contained and such additional ordérs as may be hereafter

‘issued by the General Office. If in doubt as to the meaning of

any rule, the driver should immediately applyto the nearest office

for explanation. Lynorance of the law or nety rule of the Com-

peny will not be accepted as an‘excuse. ‘

Manual ¢ ‘hanges. —Phis book contanis the fundamental rule <,

Ww hen changes in the instructtons outlined in this manual are

necessary, they will be issued by the General ( Office to all drivers.

‘The changes will be accompanied by instructions as to where they

“are to be placed inthe manual

—l * ‘ ; :

See mec

”

. :

282. CARTER | H. HARRISON VS. GREYVAN- LINES, INC,

3! General Letta¥s. —Special conditions require bulletins and

general letters to be issued from time to time, These. will be issued

by the variotis departments of the General Office to each truckman.

These are issded from time to time as gener 1 reminders of in-

‘structions or special instructions to cover tei \iporary conditions.

‘THEY-wil|_not be filed in the manual but may be destroyed after

syoted the contents,

4. Obedience MALaws.—Truckmen must, be familiar-with and

obey all .laws and Naffic regulations regarding the operation of

motortrucks in the varidus cities, counties or states in which they

@ may be operating, and. the rules and regulations issued by. the

I. = C.

. Conflict Between Laws and Rules.—-No rule will be promil-

octiid that is in cofflict with law, but in some ‘instances ‘rules may

be. more ‘strict than'the legal requirements and truckmen must

. therefore, be familiar both with the laws governing the operation,

of their vehicles as well as the rules of the eee on. the same

subject.

6: Truckmer’s Re-ponsibility. —The trurkman is held respon-

sible for: :

A. The strict obue sevance of all rules and instructions that may

be issued. ; '

= Safe operation of the truck,

The. propyy handling, packimg, and protection of all ship:

Pit which we haul.

- DP: The proper maintenance of the truck and other equipment’

sissued to him. “2

EK. The proper completion and forwarding of all reports, forms

and papers that the company may prescribe.

3600. +F. The truck being: clean and orderly both inside and

» outside. .

G. The making of proper ace “ident reports when required, ..

“H. All momies intrusted to his care including advances and

eollections.

I. The conduct sind appearance ofghis helpers when on “duty.

JJ. Prompt and detailed reports onany matters of inte rest to the

waaay: : 1 :

. Physical Examindt —The Company may require any

pe iver to. sabmit to a physical, or other examination at any time.

8 Attitude —Ir is expected that at all times the attitude and ,

conduct of the driver will be in the best interest of the Company.

Any suggestions or complaints should he presented im writings of

in person at the General Office where the muattter wall be give n full -

consider vation. ie en

.

7a

é

$

€

r) :

;

e 2 .

ok decals H. HARRISON VS. GREYVAN LINES, INC. 283

3 : : .

’ ‘

9, Union.—Truckman must be a member iti good standing of the

A. F. of L. Van Driver’s Union Chicago Local #711.

10,°Uniforms.—The company has adopted’ 4 uniform consist-

ing of Greyvan Blue’ Uniform cap, jacket, trgpers, or breeches,

and Greyvan Gray uniform shirt, all to be wornfwith black necktie,

belt,and shoes or,boots. .. , .

11. Cleanliness.—Truckmen and Helpers must report at Fading

and unloading points cleanly shaven and with clean and neat

clothing. Pst ;

» 12. Intoxicants—No truckmen shall come on duty under the

influence-of even-one drink of alcoholic liquor or beverage. nor

shall any truckman drink any alcoholic liquor or beverage while

‘on duty, nor garry. aleoholiv Jiquor or beverage on his person.

Iiitoxication while on duty be cause for immédtate dismissal.

13. Personal Matters.—The mental attitude of the truckman, his

freedom from unusual cares and worries, is important in the sat-

isfactory performaiice of his duties. For tis reason the Company

business worries, attachment suits, garnishments, assignments of

wages, and other pefsonal difficulties when ‘it appears that because

of such traubles the truckman is not free to devote his entire

attentéon to his duties. :

— 14. Women on Vanz.—No woman. whether wife, sweetheart,

mother, sister, daughter, or “hitcli-hiker” is allowed on any vat?

atany time. Not only ‘do Ensurance Companies prohibit this,

but it is also {legpl in many states. , ; Ser

io, Conduct—Truckmen and helpers must be diplomatic, cour-

teous and tactful in dealing with shippers and others. The Com-

pany expects truckmen and helpers to be geritlemen at.all times.

, Pruckmen dire not to smoke while in the shipper’s home, nor inside

of thé van. i

* 16. Changing Drivers.—No truckman may turn his van

over to his helper or other person without spetific author-

ity from the General Office. : :

17. Help@rs.—Truekmen must see that all helpers abide by the

rules: contained herein. Whenever helpers are hired by a trtick-

\

oO”

ian, he shall employ members in good standing of Local Unions

of the International Brotherhood of Teamsters, Chauffeurs, Sta-

blemen and Helpers of America, who are duly: qualified to per-

form such setvices, whenever they are available, and shall pay

his said helpers the: prevailing rate of pay of Local Unions.

Whenever any truckman is operating into or out of any location

Where a strike condition exists effecting-his operation, he niust

first contact the pgyper representative of the Union in.that sec-

ion, explain te.him your actual bpsiness at that point and your

=

.

objects to truckmen having continual domestic troubles, outside -**

>

‘ |

284 9 CARTER H. HARRISON VS. GREYVAN LINES, INC.

desired’ operation and obtain from him complete instructions and

abide strictly thereto. No one may ride on Company owned vans

except men Rired by the Company and assigned to the van, except

helpers riding loc ally betw een parking lot and loqding or unload-

ing point. ;

18, Company Drivers.—When there is a packin g or unpacking

job to do on an order which they are handling, and they, have

sufficient time,-it is logical to expect that they do this. Any

advance given for this purpose is to be charged to them in the

regular way and entered on their Truckman’s W eekly Report.

_Any’ ‘expenditure by them for packing materials or help i is like-

wise to be entered on these reports, and receipts obtained for all

. expenditures in’ the regular manner. When drivers of Com-

s

purchase asfauch gas as possible at alesignated lots.

o

‘the General Office of the C ompany first had and oljtained 1 in each

pany trucks are on parking lots and-have time available, namely

time over and above that necessary to properly take care of their

own track and equipment, it is expected that they will’help “other.

Company drivers ip loading and unloading, without additional

compensation.

19. Parking Lots—Trackmen must patronize and be available

only at parking lots designated by the Company. Each van shall

20. License Plates —Display only the regular state license plate

for the van,.togéther with the I. C. C. plates and the individual

plate necessary for that state in which van is traveling. Carry |

all Rigo not in actual use, inside the vap.

— 21. Obligations.—The truckman will not incur any obligation

in ie name of the Company. nor open any charge accounts in

the name of the Company, whether for repair, maintenance or

operation of his truck, or otherwise, without written censent from.

instance.

22. Time Off. spigot circumstances are Thicliinés to take

time off at home or else here except on authority of: the General

Office. -

23. Routing.—On all trips the driver is to tite the most. prac-

ticable route between the two designated aan except-as other-

"wise dispatched.

38 24. Driving Vehicles of Shippers or Others: —All drivers

~ are forbidden to use or drive the vehicles of shippers or

others. for any purpose in connection. with the Company's busi-

ness.. Such activity is not only ill advised but is definitely be-

yond the scope of the “Truckman’s Agreement” or employment

by hg Company.

Interior or ‘C ab—Tie interior of the cab is to be neat and

ones There are to be no “posteards, pictures of nudes, sou-s

venir pennants, etc.. in the cab. Any curtains in the windows

of the cal are to be plain b lue or white. ,

°

CARTER .H, HARRISON) VS. GREYVAN LINES, INC. *. 285

3. Painting and Lettering Only iuthorized paint, tolor;

design, and lettering are to be used.

27. Being on Time.—We cannot stress too strongly the great

importakce of being on time to lead preunload. If the Truckman

reports late, the hyper will be disgruntled, and he will find his

job much more diffeult. Should there be any delay’ due to,

unforeseen circumstances, vbe sure that the peor is ir are

advised. - es

28. Deadheading.—Schedules for deadheading are as* impor- '

tant as schedules when ‘Fruckman is handling a shipment. Should.”

there be any delay en route, proper parties must be advised.

Truckman cannot, of course, expect to load at 8:00 A. M-int the

morning if-he reports for Instructions at 8:00 A.M. He should

be sure fg receive Instructions in sufficient time to makg all neces-

sary arrangements ak proper help and loading.

29 : ‘SEcTION 9—Proc EDURE:

The followitig pages outlirfe the procedure to be followed from

the time the truckman receives instructions to load (Instructions

to Truckman) until he finishes his job and prepares for the next

shipment. Truckman should be fully acquainted with every

phase\of this important work and should review these instruc-

tions from time to tirue to see that they are followed very

carefully.

41) 1. Securing Instructions to Truckman.—When truckman’

is scheduled to load, he will receive Instructions to Truck-

man and other supporting papers which include Inventory form

in duplicate, Bill. of Lading in quadruplicate, Freight Bill in

duplicate, Service Report, postal car¢-for weight information, and

- Packing Order (‘when necessary ).

Instructions to Truckman and other papers may be secured :

a. From the local office. pone

. F rom the local agents .

> By wire.

In cases where instructions are received hy wire, truckman must

complete Bill of Lading and: other ‘papers and Instructions to

Truckman will be mailed to him at destination. mye

The Instructions to Truckman Will show the loadjng date and -

unloading date as well as other pertinent information such as

order number, name of shipper, size of load, where and how to

report after unloading, ete. -

Truckman will be given their Inatrue tions to Tr ruckman so that

loading schedule may be met. Should there be any delay, truck-

man is to advise the local office or Dispatcher, as the situation

nay require, . a

o

~ \ - *

gel \

F \

: \ : ;

. \

Ncneeomme *4 .

: 286 CARTER H. HARRISON. N vk. GREYVAN LINES, INC.

2. Checking Indétaldions to Trickman.—It is. the duty of the

triickman to review the Instructions to Trickman very carefully

io see that the schedule may be met and to understand full details

regarding the shipment, such as time required to reach loading

point, floor, and nesr¢ést route, number of heavy pieces such as

pianos, refrigerators, etc., and size of shipment so as to determine

the number of helpers necessary.

As soon as Instructions to Truckman are received, truckman

..._will make necessary arrangements to re@ch loading point at time

scheduted. eee

3. Securing Tare Weight—Tare weight must be secured and

: entered on the-Bil] of Lading in the space provided before loading.

= weight is determined as folfows: —.

1. Tare weight is the weight of the vehirle with’ ho shipment on.

eas and without the crew, but with a full gasoline tank and

fully equipped with pads, ete., or

b. Tare weight for part loads is the weight of the equipment as

before, plus weight of the shipment or shipments on board.

A scale directory has been furnished to all drivers giving the

locations of scales in various parts of the country. Local offices

and agents will assist in ae the nearest available

scale.

41 -4, Presentation at Shipper’ s Home.—The truckman only

will approach the shipper while his helpers are opening the

van and preparing it for loading.,, He must explain to the shipper

how he is going to handle their move. He should explain that he

will be in complete charge of the van at all times and will be glad

to cooperate in any special request that the shipper may make.

He wiJl explain the matter of making. the Inventor y and proceed

cat once. (See Paragraph 13.) ° : ;

. Making Inventor$.—Follow canal instructions as out-

lined i in section referring to Inventory.

6. Checking Refrigerator.—Truc kman must see that every make

. refrigerator ‘has been properly serviced. If refrigerator has not

been serviced, there are several procedures to follow:

a. Lf in acity where we maintain an office or agent, arrange with

them to immediately service the unit.

b. If he i is in a eity where we do not maintain an office or agent.

arrange with the local service man to properly service the refrig-

erator, or he may service same if he understands how to properly

. perform the work. THISIS IMPORTANT. Be sure trays and

rac - are removed end packed or fastened tightly.

. Checking Packing.—Truckman should see that all packing

services have been property perfornied. He should\not take any

chance of handling artic ‘les such as plate glass tops, fragile, un-

- » CARTER H. HARRISON VS. GREYYAN LINES, INC. 287

framed mirrors; lamp shades, clocks, etc., unless same have been

properly prepared for shipment. Tf packing service has not been

properly performed, call local office or agent and see that the’

balance of the-pa&tking 1 is done. Lf no local office or agent is avail-

able, either arrange with shipper to.do the adftlitional packing or

he must pack the goods to properly protect them. For this pur-

pose, all truckmeén should carry at least one small, one medium,”

» and one large collapsible carton at all times. ,

8. Placing Stickers on Containers. —Shipments packed by regu-

lar Greywin: packers wit bear® large oval stickers indicating the

order. number, shippef’s name and coétents. There wil! also be

stickers to indicate’ “GLASS.” “LAMP SHADES.” “FRAGILE.”

“THIS SIDE UP.” If any carton, barrel, box, crate, or other.

container which does not bear a large oval label indicating that

the packing*has been done by Greyvan, place ther eon asmall oval

label showing the order number and shipper’s name, indic ‘ating

that the packing has been performed by the shipper.

9. Placing. of Protective Coverings—While tiuckman is com-

pleti ng the Inventory. his helpers will place various protective

coverings such as matt ress, covers, plano covers, refrigerator:

covers, davenport covers, ete. These special coverings will be

placed on the furniture before the items are removed from the

residence | but after such items have been listed on the

Ii'ventory: -

42 10. Port-O-Robe.—If Port-O- Robe’ ‘eexvies has been

/. Specified, garments: will be carefully placed in the Port-O-

Robe so that they will not be mussed.

11. Other Preparations.—Mirrors will be removed me dress-.

>» ers, etc., pictures from walls, bed taken apart, and any necessary *

items dismantled. Casters, screws, and ‘other small removable

_7mjects will be placed in a small bag and attar mee to the iter from

/ Which they were removed.

Al rugs must be rolled. and properly pac ‘ked in the van so that

they. will not. crease.

i2. Loading and Checking. The truckman will load his own

van and designate the pieces to be brought to him by the helpers.

No items are to be left unprotected in hallways, alleys, or on the

awn, As nearly as possible, the driver should request only those

pieces to be brought ‘to the van which may be immediately placed.

therein. If an itein canhotbe packed at once, it should be placed | -

Where it is properly protected: When it is thought that all items:

have been removed, the truckman must personally check the attic,

basement, garage, store rooms, closets, built-in cabinets and draw-

ers, behind all doors, shelves. and elsewhere to: make absolutely

certain that nothing has been overlooked. . | ,

.

.

° . %

44 on ,

“—..* p ne bal . ,

. .

. : Pa . F

.

@

-. O88 CARTER H. HARRISON «VS. GREYVAN LINES, INC.

e

3. Checking With Shipper.—Befove leaving, true ‘kman should

is sure to diScuss with shipper: |

‘a. Expe¢ted, unloading date and time as scheduled by ‘the Dis-

patcher,

: Ascertain if mnloading sdhbens | is cae

Ascertain how to get in touch with shipper. at. destination.

- Determine how shipper will- pay charges and how payment

w bg be made if the'shipment is.C. O. D.

Any special requests of shipper.

a tt. Bill of Lading—The Bill of Lading ‘i is a very important

“ ‘ument and, must be.properly handled.

All copies. of the Bill of Lading must: be peaeee by Shipper and

luis. .

All information’ niust ‘be completed. ore .

All copies must show tare weight. | eas ay

iL Gross weight ancl het weight, will only be shown on the last

three capies. me a

et iginal copy is to be given to the shipper.

43 . f. 1. The rem: lining three copies ‘will be turned in to the -

* Gener ‘al Office on billed shipments, but

Fourth copy. will be delivered to shipper with original Te-

igtektons of Freight Billon C.O. D. shipments.

15. Securing Gross and Net Weight.—The/ gross weight is the

total, weight of the véhiclé and shipment or shipments thereon.

It.is preferred that the gross weight be determined on ‘the same

‘ seale us the tare weight was secured, but this is not absolutel

necessary. Certified weigh master must enter the gross. we eigh

on all copies.of the Bill of Lading. The net weight ofthe Ship-

ment is determined by, deducting the tare weight ;(weight, hefore

Toading) from the gross) weight (weight“after loading). Net

weight is the basis .on. whic h. the transportation: iatieies are

determined, . ;

16. Deter nining tlie Rate and Completing Freight Bill. —The

truckman will-have ree eived the Freight Bill i in duplicate with his

instructions to T ruckman, but’ should carny a small supply to be

used in emergencies, The. Freight Bill must show tlie: charges

for ull servires rendered as well asthe gry , tare, and net wejghts.

Usually when the Freight Bill is recfived by the truckman it

will be completed except for the showing, on the Freight Bill the

wrross, tare, and net weight, the éomputa ion of the transportation

charges, and, where the truckman ddes packing, the packing

= and unpacking chargés wilt halve to be completed by the .

_truckman in addition to the total of the Freight Bill.

When a shipmént has inte ee and weighed the trickwan

will, if-at all, possible, \ w rithout del jay call at the offic e, or agent,

‘

‘

CARTER H. HARRISON VS. GREYVAN LINES, INC. 289

and have the- Freight Bill completed, If, however: it is impossible

to make a personal call at the offiee.or agent, due to distance-from

— the office, or agent, time of day, ete., the truckman will telephone -

the office, or agent, and they will furnish the weight. per hundred

poutids and the transportation charges together with the total

amount of the Freight Bill. Upon receipt of this information the

truckman will complete the Freight Bill be showing the gross, tafe,

and net weight in spaces provided: (taken from the Bill of Lading

wejght certificate). Enter the net weight and-rate per hundred

- pounds and total transportation charges in line povided for |

transportation. Then enfer total charges of Freight Bill in spaces

provided. This completes the billing of a C. O. D. shipment.

If a truckman finishes loading after office hours, he may con-

tact an office.or agent en-route between origin and destination. or

if there_is an office or agént at destination, he nav contac That

office or agent who will furnish the rate per hundred pound? and

the total transportation Charges. Truckman should also. ask office

or agent to check-his addition of thé total charges. ‘Truckman

spould likewise check the transportation charges when given over —

the phone to be sure that ‘there has been ne error in entering thes,

fivures, If there is no office or agent that can be contacted at

loading point, en route, or destination. the truckman should wire

the General Office for the charges:,. This wire should show ‘the

order number, name, arid net weight of shipment. and where the

reply is to be sent.- For example, assuming truckman is wiring

. from Joplin, Missouri; regarding order number 2000 Jones,

440 hwhich carries the net weight of 6.500 pounds and he desires

the reply to be’se t in care of Western Union., His wire

should read : “Net weight 6,500 pounds Jones order 2.000 wire care

Western’ Union Joplin, Missouri.”

The General Office will reply wnd advise him the rate per hun-

hed pounds and total transportation charges. ,

When completing a C. O. D. Freight Bill be sure that carbon is

ised to that the duplicate cony will show the charges that were

mide tothe shipper. There can be no exceptions.

When payment is feceived by truckman he will receipt both

copies of the Freight Bill and give originak receipted copy to

shipper.together with the 4th copy of the Bill of Lading.” The 4th

copy of the Bill of Lading is necessary since it gives the shipper

the weight of the shipment.

~The handling of billed shipments, is entirely different) from

©.O.D. When a shipment is to be billed the Freight Bill! will be

\

nade out by the Branch inthe same manner as C. O.W.D, and two

copies delivered to the truckman. Truckman need only obtain the

~ignature of the shipper on both copies of the Freight Bill as billings

~~»

¢

= a4 ‘

201). CARTER HH. HARRISON VS. GREYVAN LINES, INC.. .

will be completed: by the Geri eral Office. (Both copies of the

Freight Bill and three copies of the Bill of Ladifig must bey sent

to ag weeny Office with the other papers.

. Postal Card.—With each set of insteuctions truckman will.

. receive a postal card. © This card is to be filled in as Soon as he ha-

secured ‘Qe net weight of the shipment. Complete all details and

mail the card to the General Office immediately. A small suppl;

of these cards must be curried at all times to be used in emergencies

where the card has not been furnished with Instructions to Track-

man.

Unless the card js mailed promptly to the General Office giving’

the information requested, truckman will not receive credit on his

monthly Statement®on the date loaded. It will also hold up com-

missions to salesnien and agents.

18. Advising Shipper of °C harges—On C. O. D. orders the

shipper may desiye to know the amount he is tw pay at destination

so that he may have funds available for this purpos#. It is ime

portant that proper arrangements be made to nti the shipper

as ~" ly as possible as to the exact ¢ harges. .

. When the t isportation charge is determined by the office

or preci and the shipper desires to know the charges, that office or

agent should advise the shipper By telephone or wager nec@asary,

of bar charges.

. If charges are determined by wiring the General Office, then

ihe truckman should notify the shipper upon receipt of the chat

in whatever manner the shipper has requested such infor:

mation. .

45, 1), Proceeding to Destination —Truc ‘mas, shoul gpro-

“> ceed enroute to destination as quickly as possible aftyr lef

ing? However, no truckman is tg leave —_ the has ane avail

able until P

a. Notifying the ineal ollice, if any, and receiving instructions x

to proc eed. t.

b. Wiring thé Dispatcher if thereis no local office advi ising him

space available and awaiting his advice tied oy”

Truckman must proceed via the most direc

_ point to destination unless otherwise instructed by Dispatcher.

“Truckman must observe the unloading date as speci on the

Instructions to Truckman or by the Dispatcher and arrive ade :

tination so as to be prepared to unload on or before LO a.m. oF

the unloading date specified. Schedules must be met as eget

‘by the Dispatcher or proper notification niust be given.

20. Delay Enroute.-Should truckman be delayed enroute wad

unable to‘arrive at destination before 10 a. m. of the unloading

date, the Dispatcher must be ailvised. Such information naust,

e from loading

?

oss

CARTER H. HARRISON YS, GREYVAN LINES, INC. 291

“agit

of course, be sent prior to the time’ as scheduled to uniload. “When

the Dispatcher is advised of a delay. he yiust alveays be advised

of-the arrival time at destination. Should there be a seeqnd wor

* order that he may make necessary scliedule changes.

- sary and make arrangements with the shipper to imload.

third delay, Dispatcher must likewise be_notified ‘in’ timeto Make

necessary Changes in schedules. — .

21. Arriving Ahead of Schedule—Should truckman find that

he can arrive at destination earlier than called for in his schedule.

he is likewise to\advise the Dispatcher of such earlier arrival-in

22. Arrival at Destination.—a. If we'liave an office at destina-

tion, report to. the office before unloading if possible. If office

IS not open, proceed to unloading point but telephone office not

later thun 9 a. m. oh in

ob. If unloading in a city where-we maintain an agent. truckman

may communicaté with thé agent securing help from hint if neces. —

. If no office or agent, communicate with the shipper imme-

diately and arrange unloading.

Mi 8. Reporting from Destination.—a. If we have an office

at Gestination, of course, instructions will be issued

that pougnt. oO :

b. In all other cases. truckmen to the General Of-

hee by wire whe nents have been made for unloading baat

Tally unloading. Such report will be made by Tourate

tressage stinifar to the fallowing : “Arrived s a.m. leaving ” p.m

Thy thet tse unloading is aettially completed, Aispated or will

probably have. instructions at the telegraph office for, ‘tineedmt

Htivlen oe Cireamances will truckgan leave until he has instryue

- trons front the Dispatcher, 8

2! Collections.-If collection is to be madestinckman may only

accept such collections in the’ form of cash, certitied check. bank

aft, OF mappey order payable to Greyvan Lines, Ine., untess other-

wise Histeacted. In case shipper has had draft or money order

tle pay@ble To-hoioself, be sure that satne is properly endorsed

on reverse side paya Greyvan Lines$ne. When collection

s received, receipt originabFreight Bill in space provided and pive

the original copy withthe fourth copy of the Bill of Lading to the

‘ipper. Personal checks are not acceptable. If truckman has

taken proper steps in consulting shipper at time of leaving loading

Jmnitit; there will be no difficulty invol¥ed in making collection.

25. Unloading. —Find out from shipper hot he desires carious.

‘tetusplaced. Proceed with unloading swiftly but carefuily. Place

wrticles in rooms directed by shipper. ° Be sure to leave chair covers.

tuatt ress covers, and other special equipment on the various preves

until they have been placed ja the residence. Lay the rugs, replace

aurrors, and assemble furniture.

y,

o

-292 CARFER-H. HARRISON ve. GREYVAN LINES, INC,

-

.

“3

2%. Unpacking.—Unpacking is to be done as spec ified in Freight

Bill or may be done if shipper wishes to pay for sume and add to

Freight Bill. as . ;

27. Checking Inventory.—F allow carefully instructions as out-,_

lined in section referr ing to Inventory. ,

28. Completion of Job.—The tfuckman’s job is not completed

until he has ascertained from the shipper as-to whether or not he is

entirely. satisfied with his shipment. If there are ayy,damages;

seme must be reported as. specified in this manual under: Str wd

“Claim.” / :

The trr cknivan should then very danas thank the shipper

’ for the priv ilege of having sefved him and wish him lots of success

and: happinesg‘in his new home, and stipply him with the address

of our loeal office, agent or Generat-Office.

SAT 2). Service Report.—The., Service’ Report nfust be com-

meat by the truckman on every shypment. If shipmeiit

has-been handled satisfactorily in every respect, he will so‘report.

If there are any damages or other coinphiints. complete details

must be given. This report may also be used in wddition-to the

above for the shipper to make any written report regardiy wy our

service, ; .

4 *

30. Completing Instructions to > Tiyckman—W hen ‘shipitiehe ot

has been unloaded, truckniam will insert time he unloaded and. thes

names Of his helpets. At the same time truckman isto check ovei® ~

all papers and see that they have-been praerly completed.

31. Turmag in Instructions to Trickman and Supporting

Papers.—Immediately after unloading ina city, where we have

an office, the Instractions to Trugkman, all supporting papers, and

collection, if any, are to be tur wed in to that office just as quickly

as possible. In cases Avhere truekman unloads: where we do not

have an office, Lastructions, supporting papers, and collection, if

any, must be hamediately sentto the General Office in Chicago. Do

hot turn in ahy papers or collections to agents,

Trauckinan are held, personity responsible for monies which

they collect, therefore they ‘should see that the money. is ejfher

turned in to the local office immediately or mailed to the Genera!

(

Office. A TRUCKMAN, MUST NOT TAKE CHANCES BY

CARRYING COLLECTIONS ON HIS PERSON ANY FUR-

THER THAN BETWEEN THE‘SHIPPER’S RESIDENCE.

‘ane THE OFF ICE. BANK, OR POST OFFICE. o

» 32. Preparjng for Next Shipment.- -As soon #s the shipment has

od en i unloaded and the truckman lras turned in his papers-or sent

them to the General Office, he is to immediately prepare for the

next shipment. Thistmeans first of all“checking the mechanical ”

condition of the equipment and seeing that the truck is. washed.

”

v

CARTER H. HARRISON. VS. GREYVAN LINES, INC. © 293

: / . Ss :

‘After this, he will see that his personal appearance is in order and ‘

he is in communication with the local office or Dispatcher at

General Office. = ee : wi

F .?

a ee * Skorion 3-Sprcian [NPORMATION

‘

The. following ,pages include special adic on various |

subjects. We have gone into considerable detait to explain, these

matters carefully, These pages. inélude ‘details, begneaing me.

handling of such items as listed below : :

“Bill of Lading. Ro seca ae) SOF ghee I

Claims. a4 Ge Te Se a

Freight: Bill. F

Fur niture—loading and unloading.“

Government ‘Shipments.

Helpers. re - as

coo ; a

n Pae king. ; ? _ Oe e ”

Presentation to Shipper.

Prepavation for Loading. '

State Regulations. mes

Tariff Questions anel Answers: ;

; ¢ : e*

4) pom To’ MAKE OUT A BILL OF LADENG

nee ‘of Bill of LadingsT ty, Bill of Seater is* the

most inpoftant of. all papers fn connection with a’shipment as -

it is the yontract between the shipper and.the carrier (our com.

ep ).\/Therefore all tformation an the Bill of Pacis ng must

bY acevrnte yend the itstrpetions set out hereinafter mts st be fol-

rowed with~ut exception. »

: Mukwmng Out Bill. of bites. —When, ‘the Instructipits. to

Truckmx, covering al move is heing made out the Branch ‘or

Creneral Office: (if agents order) will make out a Billo Lading

ii quadruplicate leaving sia those jtems that’must be completed,

“by true Kaan. ri

» Agents No, Enter our taba number ‘in hie space,

Issued at.—Bill 6f LadimgAnust be issued at- -point?of origin

il in this space by entering the city and state of origin,

. From.--Enter ship Pees ful name in this space,

. Addrese—Origin.—Enter street address. at point of origin.

. Floor.—Enter the floor from whieh shipment is moved.¢

8. C ity@and State.—Enter ‘the city and state from which the

shipyye nt is moved,

. Consigned to.—Enter the a of cqnsignee en this line.

Usui: ually the shipper will be the consignee bata shipper may have

.

—

1)

294 CARTER H. HARRISON VS. GREYVAN LINES, ANC,

cee

.

a shipment weil to another yndividual or company at duiti-

nation in which case this space would show the name of the indi-

vidual or company to whom the shipment is consigned.

10. Address and Fleor.—Fill in destination hing smomiane anc

floor.

50 .- «ALL. City ad State. Fill in destination city and state.

12.. Delivering Carrier.—Fill in “Greyvan Lines, Inc.”

in this space except in those Cases Where shipment is taken for

a destination beyond the scope of our operation and the shipment

is turned over to another carrier for delivery.

13. 1. C..C. No.—Show Docket # 147s4.in this space,

14. Description of Property. —(a) Fill in description that de-

scribes the property being transferred. For example: If a ship-

_ ment of household goods (C lass 1 Shipnient ) released at 30¢ per}

pound per article or less is being transported the description

- would read, “Household Goods per Inventory Sheets attached.”

Class 1, Table A rates apply. Roles, |

- ¢b). Ifa class 2 or.3 shipment is being transported the deserip-

tion must be such that it describes the shipment such as_ office

equipment 0d ig Phare: eter All aca ms ions must refer

‘se spac eS..- ‘

16. All Advances, Ete.— Fill in this space only wher shipment —

is to be billed in which case show the word “Bill” and the nanve

uni address of the company. to be billed. . - a

17: Received $ . Ete.—Fill in the amount of prepayment Th a

has been received on the order. Branch manager should sign in

space provided: If prepayment is madé to driver he must sign

in this space.

48. Released Value. Fill in released vahie which alii has *

agreed to by signing Order for Service.

19, Excess Declaral Value—Enter in’ this space any thie

which shipper has declared an exe cess value us taken from Onder

for-Service.

sf -—-20. Weight Certificate (a) Before loadifig a shipment

truckman will have truck weighed with all equipment

thereon, gas.tank full, and without crew. _ This weight establishes

thé tare weight of the shipment,

(b) Weighmaster must then complete the tare portion of the

weight certificate by entering thereon the informati ion called for -

_ by the weight certificate.

(ce) Truckman must see‘that all four copies of Bill of Lading

with carbons inserted are given to the Weighniaster so that they

will all show the certification and proper weight.

fa \ o

f ‘

/ ‘

e ¥.-

CARTER H, HARRISON VS. GREYVAN LINES, INC. 295

21.. Government Weight Slips.-Since the government requires

Additional copies of weight slips a separate weight+tip is being .

provided so that truckmen can obtain the necessary copies to. be

furnished the government. On each government load Branch or.

General Office will attach yecessary additional copies of weight’

> slips and the truckman naist see that they are made out and

signed by the Weighmaster in addition to getting the necessary

weights certified onthe Bill of Lading. If teackman is handling

u governinent shipment. and he fails to receive the additional

weight slips he should make out the necessary weight slips from

the copies he‘carries and have the shys certified by the Weigh-

master at the time the shipment avgfthed. , ‘

22. Signing Bill of Lading. ) When shipment ‘has been

loaded Truckman will presént the Bill of Lading for signature.

Shipper (husband. or wife), or.an authorized agent of the Shipper

must-sign the Bill of Lading. -Truckman will then'sign the Bill

of Lading and deliver the original copy to the shipper as a receipt

for the property. — : Sai ia 7 ——)

(b) If shipper’s agent signs Bill of Lading, for his own pro-

ivetion De-shauld sign ‘in space headed “Subject-to Section 7” as

this relieves hint of all responsibility for any charges in’ con-

nection with the shipiwent.. ° ; ie

28. Gross Weight.—(a) As soon as possible after loading truck-

man shotld: have the shipment, weighed. (Preferably on same

wales that tare weight was weighéd.) “Have gross weight certifi-

cate filled out (3 copies only) and signed by Weighmaster.

‘b) Trnekman will complete certificate by signing in space

provided and filling out weight summary. . ‘

24. Bill of Lading Copies.All 3 remaining copies of Bill of

Faaclitig will be carried by thé truckman and turned in with his

instructions if shipment is billed. If shipment is C. O. D. the 4th

“copy will be delivered to shipper and #2 and #3 copies turned

in with instructions. General Office will make sproper distribu-

tion of copies, - ihe j ie t

Sla 25. Constructive Weight.—(a) While it is provided that’

" ° gwwhere there is no scale within 10 miles radius of origin a

constructive weight of 7 pounds pér cubic foot of. properly loaded

van space may be used in arriving at. weight of shipment.

(b) Constructive weight is to be used only when Ahereis no

possibility of weighing, shipment. When constructive weight is_

used truckman must enter on face of Bill of Lading the follow-”

ing statement: “Constructive Weight. Certificate—Shipment oc:

cupies cubic feet of properly loaded van space. Constructive

weight'of shipment @ 7 Ibs. per cu. ft. Js. Ibs. Certified by —

——~ Driver.” . a

* y29107--47—-3 sata

eg

of

296 CARTER H. HARRISON VS. GREYVAN LLNES, INC.

26 Minimum Weight.—W hen a ghipment. is hauled under a

minimum weight basis the Bill of Lading must carry the follow-

ing statement : “Class shipment moving at minimum weight

of —— lbs. Actual weight ——s.”

27, Expedited Service.—When a shipment is moving under _ -

expedited service the Bill of Lading must carry the following no-

tation: “Class —— sh¢pment moving at minimum weight of ——

Ibs. . Actual weight —— Ibs.

28. Tare Weight'When Part Load on Board.—When a part load

is on board the | tare weight forthe second part of ‘the load will:

ross weight of the first part load. Kona, gE if the

truckman has Bill of Lading for second part he can have

“the tare weight certified at the same time the first part load:is

weighed to obtain gross weight. (That is, after loading first part

load.) -

29. Important.—Ne@ shipment can be picked up eiahcnd a Bill

of Lading so each truckman must carry.a supply ef Bills of Lad-

ing and must be prepared to make out a Bill of Lading properly -

if for any reason he does not receive a Bill of Lading from

Branch or General Office. The fact that truckman did not receive

instructions with Bill of Lading attached does not relieve him -

from issuing Bill of Lading to shipper when shipment is picked —

up. There are n6 exceptions | to this procedure.

Ad ee P aT al . oe

52 ; TRUCKMAN 2 Tiny

re

‘The name truckinan is almost,a misnomer for aman in Gréyvan

Service. He must not only be a good, sife driver, and a good

‘mover, but neat, healthy, courteous, diplomatic capable of nr.in-

taining records, antl sianding up under the hardships of the road.

Greyvan is proud of its personnel and dogs not*hesitate. to

promise its clientele that in Greyvan’ Service they will receive

the very Jest—the kind of service thé ordinary company or ordi-

hary comBeny or ordinary true kman cannot produce,

Ne ‘ e .

O83 ; CLAIMS

‘1. Carelessness.—Claims' are practically all caused by careless-

ness. It is possible that a truckman may be judged almost en-

tirely By the claims that he has or does not have. In other words,

the C ompany cannot expect to maintain the services 3 of any truc k-

‘man whe has frequent claims. /

2. Causes and Prevention.—The causes of claims are so many

and various that it is impossible to outline all causes herein.. The |

majority of claims are for damages to. furniture which may well.

be avoided by careful handling and packing. . Packing claims aré*

second and these are caused either by careless packing or by care-

.

a:

=» 4 > “ge . - , . ’ “ - * . 7 y ‘ay

CARTEK H. HARRISON .VS. GREYVAN LINES, INC. ° 297

‘ > : ' a

1 UNIFORM HOUSEHOLD GOODS BILL OF LADING FOR MOTOR CARRIERS -

= . — ‘Agent's Mo 87542 Sivpper’s Mo,

GREYVAN LINES INC., 1338 So. Michigin Ave., Chicago, Illinois = e

rs ected varvetie eos fos ress if amp) ond owbye eR te the slaam@ieSlbons Ond fags: rues apd taguisiices sp ef ort

teeeet o__-_PAAMOOAMRAO, Pennatecie kom WF} fay te 45 recom

free — es rn ener ver

pe EE a — Freer. rh.

ee — Sroce_Pannaglanaio —

Oe er F lmere cet etree of ees eens een) oe kee Wer ee eet — ~ ot oem my comet Somat

Se by ane © ode aie 6 Gee bos scbamn N 6 cum qual 6 © ae opts OO oon ooh tee Ore Con ond neni ae

pa So oh OE Fa? i SS 1 BE a teoter del

Ne ee ~~ PR a a Ee eR

Consiered to iiliem Saitn . . eter davenayijgeansmntne pecs teacemanas > Me ata

Attresn... 34S Broadumy _ sdotledinaion ee fer eata.

cny Se aa al Sisadaeee

nobowreny, Conner Seay da 16 © NeBeauas MB 14706 .

° Serine yo Session + ot | DESCRIPTION OF. PROPERTY se | pare CMmaRGE

4 J meme FE a NRE TIT b

: Zz FE Paes Sate = | al

e Es | Me Ey RCE

55 Fa are | EA WS :

' ==

ae 7 Ona

z “S arate >. - _ AER, Ba AE

“Ri sien od Soh re aera a | Ramet p EE Sas wean oe

rene order or eins see etka aomin de vry ot tS ire errue ot easoat ”

of Peele Ponneylventa & Wissonein Railroad | lad “Pat ie. Ortine

_* Pailetielphia, Pasmsylvenie biel <4 = ey — —

; Ky ots LO SEE PLS SSA ~ * = ————

Nz iit uke -otcneel ina egeeee otk aeniciemadey tetieare tenenatil. — 2 A oe

az mee See See flare sheen 2 ngs te Whe em Sn teerg set tte = *

- 3m 1. ae ~

a 1 Meacnarscel ia ‘crn ite tee wien el we te . =" =

ao

Pa HeLa HSS a

“2 cntate Mas

Ye

2

“ ; ;

5g ‘ ;

= ie TRUCE HAN SiGns

2 } seat — AND Computes NET

~~ WEGAT Fon weignT®

S Arehi_ onenn Above.

Eset WO Gaal ' cy vee :

age ] “= 7 co

Seo 2 /4@acenan wi Sea.

less handling. Every container, whether packed by a Greyvan

packer or the shipper, must Je handled with care. Thitd, but

aah serious of claims, are those for lost items. Several methods -

have been devised which should prevent any losses whatever.

First of all, the truckman must be sure that he has ebtained every

item of furniture or other household goods to be moved. ‘This +

means that he must look. in all closets, on closet shelves, ip built-in

cabinets, i in the attic, basement, locker, garage, and behind doors.

Theie is no-exeuse for leaving any article in the residence. See-

ond, each and every iter must be: listed on the Inventory and :

checked off'at destination. Third, part-load shipmgnts should be

' sosseparated that there is no chance ef mixing. Fourth, stickers

, mre provided to identify containers, and tags which may be used

for furniture. In view of the above, it would seem almost im-

wre except. in cases of undue negligence, to have any losses.

Advi ice to General. Office —Should there bea claim, it is

semana that the General Office be advised of all details, same

being shown on the Service Report. Truckmen are furnishes

below with information egg" adjustments of clams...

* Ss . | —.

oo ach A - ed

a)

the loca ofbee or General Office.

298 CARTER H. HARRISON VS. GREYVAN LINES, ING.

. Proc edure.—Rule 28 of Tariff No. > reads as follows:

er Any claim for loss, damage, or overcharge shall be in

wr iting and shall be accompanied by original paid bill far trans--

portation and origina] “Bill of Lading, if nét previously .sur-

rendered to carrier. “Carrier may — certified or sworn state-

ment of claim. - *,

* (b) Carrier shall be’ immediately “aakiied of all claims for con-

cola: damage and shall be giv en, reasonable opportunity toO,,in-.

spect alleged concealed damage in original package.” °

° mig Rule: ‘Must be Observed in the Handling of Every Claim.

Trackman May Settle Claim.—If truckman: has, knowledge

of: a ‘claim whew making delivery, he may settle same if-cash collec-.

tion has been made and shipper has receipted Freight Bill and -

original Bill of Lading and shipper makes claim in writing —

D4 on the Service Report.” Driver may then arrange for re-

pairs‘or make cash settlement with Slripper and have shipper

sign a Release Form which must be sent to General Office or local

ofiice with Service’ Report and all otlier papers on this shipment.

Ty case of «making cash settlement, show on blank, line atgtdp

of Release Form the amount of éish for which settlement. is made.

But if ee have been authorized, cross out the words “the sum

of” andinsert on next line “satisfactory repairs to” (name : a |

whicli are being repaired). Be sure that balance of Release Form

has been fill€d in; and ‘that shipper has signed as well as a witness.

6. Truckman May Not Setile.Claim.—If shipment is billed and

Claim. is acknowledged by truckman,- the shipper may present

claim in writing on Service Report and follow up by seeing that.

paid Freight Bill and original Bill of Lading are forwarded to

7. Reporting Claims.—Truckman must’also advise on Service |

Report all details regarding ¢ claim so prompt adjustment may ‘be *

made, The way to avoid ##y difficulty regarding clainis is, of

course, to handle a - shipmepy in such, a mannef that there will

be no claims. “i . ’

~

we oe, < we eee PREICNT RIL.

°

-%

1. Gulinrad. —(a) Freight Billy will be issued i in ieiubicaie. “Two:

copies being delivered to the truckman and the 3rd copy tobe

forwarded. to the General Office with the settlement informatian.

(b) When billing has been completed, the 3rd copy will be

-peturned to the Branclmfer their. file.

(c) In making up the Fre “ight Bilkthe Branch will complete

the invoice with the exception ofthe transportation charges,

which will have to‘be completed: after. the weight of the ship-

ment has been, obtained. 1 his, of course, metns that the ErOss,

ae : : : cee ie.

ia or ee te fe Sa Dia edhe) .

. : . * : ¥ Pr

: ry "

: 55% 2 - ¢ i. ‘

.

- “

- CARTER. H. HARRISON, VS. GREYVAN LINES, INC. . 299 -

tare, and net weight, thie weight per hundred pounds, and the tot: al

transportation charge will have to’ be completéd either by the .

truckman or the General Office as set out below.

(d) The packing, if it is done by the trickman, vila have ©.

to He completed by the trackman or General Office dinarily

the packing charges can be completed by the Branch before the

Freight Bill-is given to the truckman, inasmuch as the packing

. will be done .in advance. Paeking will be billed in accordante

with the packing performed-as shown on the packing order.

(e) The information to’ be completed on the Freight bill is as

follows: - °

2. Date-—This is date dlizanent goes in transit if CFO. D. If

‘billed to a National Account this date will be lef blank and.

General Office will insert date when Freight Bill is se eae

3. Our Order Number.—Show order number. —_.

. Your Order Number.\—Shippers order number, if any.

.- ae Se, Certificate vurmber — nti’ further notice show-

Doc ‘ket ° 14786. ‘

6. In Brac kets. —Show: name, and address of company to be.

C0 on .a billed shipment er teas aa Ss name and adelress if

D. :

. Pursuant to Ete.—Leave this spac aidenk « on billed shipment,

-If C. O. D. show “C; O. D.” in this’ space:

ob. 8. Description of Shipment.—Shipment will,be described

" “in same manner.as on Bill of Lading. ,

). Shipper. —Shipper will be same as shown on Bijl of Lading.

10, Consignee—®ame as shown on Bill of Lading. °

J1. Date of Shipment —Date in transit.

12. Origiti—Show city and state where shipment originated.

13. Destigiation._‘Show city and state where shipment is to be

delivered.

14. Packing Charge —Enter in 1 these spac es the ‘itemized j jac k-

ing charges for the, actual packing done as shown by packing.

bp °

15. Unpacking Plesk —Eyter in tliese: spaces-,the itemized

‘umount of ae to be done, whic h will be the same quantities

as was packed 5

16. Rates Baseds: Etc iia releasesi’ value per pounsl per

— as shown on -Bill of Lading.

7. Class, Table, Etc.—Enter class of akipasnat: anid table of

rate “that ‘apply as taken from Bill of Lading.

-18. € O7 D. Freight Bills.—-(a In handling C. O.D. Freight

Bills the truckman has an importa t part and he must thoroughly

nderstafid conmipletifig of the Freight Bill. It is: of course, under-’

stood that all Branic ‘hremployeesthust also thoroughly understand

: . ‘ tees ase é

~ 2 —

aah, §

e

e

7

°

, a

300 , CARTER H., HARRISON Vs. oneyvan LINES, -INC

the set- “up so that they may be wble to ‘answer’ any questions the

truckman may ask, A

(by I 'sually when theeF yeight Bill is -rec Wa by the ‘ridks-

man’ it will be completed except for the sho fing on the Freight

° Bill the gross, tare, and net: weight, the computation of the.trans-

portation charges, and, wliere the truckman doe’ packing, the pack-

ing charges ame utp: acing. charges will have to*be completed by

the trackman ‘in addition to the total of the Freight Bil...

57 * (e) In order to obtain accuracy in edmpleting Freight

Bills the trackman will follow the. proced\ire set out below :

(d} When a shipment has been loaded and weighed thestruck=

man will, if at all. possi bley: Without delay Red at the office, or

agent. and have the Freight Bill completes If, however, it is ,

impossible to make a personal call at ie afi ce, or agent, due to’

distiince from tlie office, or agent, time ‘of dayeate. the trueckman

will telephone the oflice, or agent, and they will furnish the weight

per handred pounds and the transpgrtation charges together with |

the total amount of the Freight Bill. Upon receipt of this, in-

formation thet igre kman will complete the Freight Bill by showing

the gross, tare“and net weight ‘in spaces provided (taken from

. the Bill of Lading’s weight certificate). Enter the net weight and |

rate per hundred pounds and total transportation charges in line

provided for transportat#n. Then enter total charges of Freight

Bill in spaces provided. This completes the Billing of aC, 0. sD.

shipment. :

(e) If a trac man finishes loading after office hours, ‘he may

contact ‘an offic ‘e or agent en route between origin and destination,

or if there isan office or agent at destination he may contact that

_ Office dr agent Who will furnish the rate per hundred pdunds and

" 4he total transportation charges, Truckman should also ask office

Or agent to-ckeck liis addition ofthe total charges. Truckman

should likewise check thé transportation charges when given over

_the phone Yo. be.sare that there has been no error-in enter ing the

* figures. oe ‘

(f) Tf there is no office or agent thal can be contacted at loading

point. en route, or destination, the truc ‘kman should ware the Gene

eral Office for the charges. | This wire should show the orde um

ber, name and net weight of shipment, and where the réfly is

to be sent. For example, assumiig you are wiring from Joplin, ,

Miseogri, regarding order number 2000, Janes which carries the -

hely Weight of 6.500 pounds and you desire the réply to be sent ~\

ins vare of Western Union, your wire would read: “Net weight

6.500, pounds Jones order 2000° wire care Western Unien Joplin —

e Missouri.” : {. S .

14

>

,

.

\

.@ \

CARTER H. -HARRISON VS. GREYVAN LINES, INC. 301

( s) Tie Geheral Office will reply and aclvige the rate per hun-

dred pounds aud total transportation charges, — -

“(h) When completing a G. O. D. Freight Bill he sure that

carbon is used so that the duplicate copy will show the charges

‘that were made to the shipper., There can be no exceptions.

e (i) When payment is received by truckman he will receipt both

copies of the Freight Billeand give original -receipted copy fo

“shipper together with the 4th copy of the Bill of Lading: The

4th copy of the Bill of Lailing js necessary since it gives the shipper

_the weight of the shipment.”

58 19. Billed Sbipments.—The haitiling of billed shipments

is entirely differeyt from C. 0. 1. When « shipment is

to be billed the Freight Mg wf be. made out by.the Branch in

the same ‘mannen as C, . and two copies delivered’ to the

struckman,. "fruckman need only obtain the signature of the ship-

per on. both copies ‘of the: eight: Bill as billing will be completed

by the General Office. Both copies of the Freight. Bull and 3

copies of the Bill of Lading must be sent to the General Office

“with the other papers,

20, Transportation.—When the Freight Bill is made up by the

Branch these spaces will be left blank except when a shipment

has been placed in temporary storage, in which case the shipment

will be billed at the weight as shiown on, Bill of Lading. . Note:

Bill of lading must be issued and shipment weighed when ship-

‘ment ig picked up and taken to storage. There can be ho excep-

tions.

21. Packing and Uhpac king. —Comyplete by entering | the amount

from itemized schedule.

. Extra Pick Up. and Delivery.—Enter the ‘chides in this

spac ice based’on extra pickup and deliveries to be made.

23, Hoisting or Piane Carry Enter amount for hoisting or

piano carry. - °

(@ Mt: Storage | in Transit. ~-Enter amount. tor first 30 days only

hb = on weight at applic ‘able rate. .

Ms . Excess Value on Specific Articles —Enter chiarge from es-

Pn t. If shipper declares additional items at'time-of load-

ig «barges must be increased to include total excess declared.-

26, Advance Charges, ete.—Charge for All Risk Insurance and

servicing refrigerators will Re entered under this heading in addi-

tion to any other sérvices which are performed. for the shipper

in which we,merely act as agent for the shipper,

97. Total. —Branch will leave blank, See €. O. D. set.up..

S this space any amount that has been prepaid as shgwn in

= apace on Bill of Lading.”. if prepayinent is made to truckinan he

sf) 2s, Aniount Prepaid Branch within-all cases stiow in

ie

302 CARTER H. HARRISON Vs. » GREYVAN LINES, INC.

_ will feceipt Bill of Lading ‘for amounts prepuid and ¢ enter in se

.* this space.

29. Balance Du. ——Enter in this space the balance due ona ship-

ment that is total charges less prepayments. -This space cannot,

of course, be completed: until transportation rate has been com--

puted. , . .

~

60 FURNITURE LOADING AND UNLOADING

1. General.—-The ability to pack the maximum amount of furni-

ture in the amount of space available comes only. after considerable*

experience. However, Proper loading really consists onty of filling

every inch of space with some properly padded piece, considering,

of course, the weight of the article. In géneralgff)may be said,

place the heaviest items on’ the’ floor and work u progressively

-with lighter pieces. Load in tiers across the van and iry. to keep

each tier level and even. Be positive that there are no unpadded ”

- corners, edges or legs which might rub or be marred. Be sure

that no article is so loaded that-it is ipa strained position. Each

tier must be so tightly loaded and padded that there i is no lateral

movement from the motion and sway of the van.

2. Base.—Base articles are those pieces which by their’ very’

nature or weight require them to be placed on the floor of the van,

* and all pieces which are capable of supporting considerable weight

‘without injury to themselves. Before darting to load, the amount

of base available must jbe carefully estimated and must be used .

judicious! throughout ‘the load sq that all parts of the load are

’ properly supported. “Never use any fragile or lightweight piece -

~ as base and in turn don’t use heavy articles as. ‘topping.

3. Odd-Shaped ‘Pieces.—Try, to work all such, pieces into the

load as you go. Don’t save'them all until the last, because they will

be extremely difficult to use then, and as a rule, they cannot be

. loaded on the tailgate. .

_ 4, Mirrors & Pictures.—U nerated mirrors*and pictures can be

loaded: hetween mattresses to good advantage. If necessary they

may be put on top of the.load, but be sure that they are well padded -

_ and cannot slip down inté the load. °

5. Bed Springs.—These must never be loaded flat on the bottom |

of a load. Always startd them on edge, and try to nse them to

finish off a load. Load them “soft” side inwards. Never use a

bed spring as xn extension for a tailgate load, pe per

6. Mattresses.—Always load flat, or ‘on flge. ever fold’ or

Be

. Plate Glass.—Do not handle plate wlaes unless it is rated.

8. Cartons Containing Lamp Shades.—Place these on | top of

the loads, right side up. ° ’

«

: 8 r : "gt,

. . > . So e

4 e t : . a -- “€?

. na a :

CARTER H. HARRISON VS. GREYVAN LINES, INC. — 303

61 9, Barrels.— These make excelent base materiafs, but be_,

sure that sny-article on top of them is resting on the lips

of the barrel and not on the contents.

_ 10. Rugs.—-Never fold or bend any rug. Load large 2 >

lengthwise in the van on top of the load, and unless they tan bé

evenly supported throughout, tie them up against the roof. Pad-:

the-rapes*used with hop sacking. © Pack rugs near back of load sO

they may be unloaded among the first few pieces.

11... Tailgate Loads.—The greatest care must be used in packing:

.a tailgate load. If possible use barrels, wooden boxes, rough fur-

niture, garden tools; ete: ‘Load must be completely govered with

the tarpaulins, and well laced to van.

’ "Tailgates are provided on vans for-the distinct purpose of ace

commodating Within their weight and size capacities, those. por-

tions of shipments unable to be loaded inside the van. ‘There is no —

acceptable or justifiable reason why they should net be properly

used when necessiry. ae

Improper use has sometimes resulted in accidents, cargo damage,

fines, andl misunderstandings. Hereafter, the following instruc- .

‘tions relative to the use of tailgates are to be observed :

(ay Never load the tailgate beyond its size and safe ease

capacity.

(b) Never tes the van with tailgate Lowered Beyond a ais:

zontal Position. It is much preferable to have the rear of phe tail- ;

. gate higher than the hinge. This permits drivers of vehicles fo® = /

‘ lowing closely to observe the reflectors, tail, stop, and directional | :

~ lights—a’real safety precaution.

“( c) Always pack neatly and “square off” the tailgate load as

much as possible. Cover and protect all items loaded on the tail- é

gate with ample tarpaulin. Be Sure the load and tarpaulin are :

properly and adequately secured to avoid shifting and flapping of

the tarpaulin or whipping of ary loose-ends of rope. .

- (d) Never permit toose ends te hang or projeg sideways or.

below the bottom face of the tailgate—rear vision mtrrors may be

obseured as well as reflectors and rear lights. Practice Safety and

consideration for,other users of the highways.

(eo) W henever the van is being operated and the tailgate is in

other than a vertical position, Be Sure its use is properly indicated

a» Pa

._ 1. During the Time When Lights Are Required, display three.

li ighted red lanterns (or acceptable red electric Lights) at the rear

"edge of the tailgate, one at each extreme rear corner and one in

ap center, ,

At Other Time display two red flags, one dt each extreme

. rear corner,

. . ~~

the “s ot, <_*

304 CARTER H. HARRISON VS. GREYVAN UNES, INC,

62 a # done with" the same

care and attention that was given to oe Be sure that

you have all of your pads, furniture covers, toolXxetc., before clos-

ing van. j

13. Helpers Required —Use at least two helpers to help handle

any but very small shipments. . Pay particular attention to in-—

st ructions regarding extremely large or heavy @ticles and be sure

that enough help is used to handle them.

14. Left- Overs.—If there is a left-over, be.sure to leave only non-

essentials. omplete beds, refrigerators, and stoves must be taken.

Try to find out from the shipper the articles that he would prefer

to have left,

63 1. Interstate Commerce Commission Ruling.—The

Weight Basis has been prescribed by the Interstate Com-

merce Commission for all carriers in order known as Ex Parte |

MC-19. . | Kae

All shipments area@harged for on a weight basis plus chatges

. for additional service as outlined in Household Goods Carriers

Bureau ‘Tariff #9, or subsequent issues. thereof or other Greyvan_

Tariffs. “ ‘

All requirements of the Interstate Gommierce Commission have

the force of“law and it is of the utmost importance that you

govern, yourself accordingly. See:

2. Tariff .9.—-Drivers should all be familiar with the tariff,

a copy of which is engosed, for the purpose of verifying charges.

This copy must be retained with the van and be available at all

times. If it is necessary that it be replaced, same will be charged

‘to the driver,

3. Other Papers.—The dsives chore still carry the’ following pa-

pers for every shipment:

Instructions to-Truc kinén. fee ‘

’ Service Report: tet

Bill of. Lading. ae a

Freight Bill. !

Inventory. °.

- Packing Order (when nécessar

Postal Card. -

4. Securing Weights.—Regufations specify that when weighing’

the van it shall be “Without the crew thereon! and when so.

weighed the gasoline tank on each such velticle shall bé full, and

the-vehicle shall contain all blank pads, chains, dollies, hand

trucks, or other equipment needed @ansportation of such ship-

ment.’ Regulations alt specify “Each carrier shall retain in the

vehicle, subject t® inspection and W eight Masters certified weight

or ticket as to each vehicle showing the ture weight, the date

weighed and a dist of special v enpcioesrced

~-

° ? ,

Balin = . . °

’ CARTER H. HARRISON VS, GREYVAN LINES, INC. -) 305 ©

Certified weight ticket shall be posted in the cab of the van ‘at

all times; however, this ticket will‘ not be-used at any. time to de-

termine the weight of the van in connection. with the handling -

of the shipment. Tractor and semitrailer are considered $e

units, cites ame

On every shipment truckmen must weigh the van befor@ load-

ing to weg 3 gape a weight. e 7

i. Tare Weight is the ‘weight of the vehicle with no shipment

on board, and without the crew, but with a full gasoline tank

and fully equipped with pads, ete., or.

2. Tare weight for part-loads is the weight of the equipmynt

as before, plus weight of shipment or shipments on board.

6A The Gross Weight is the total weight of the vehicle and

shipment ‘or shipments thereon. — ;

Net Weight of the shipment is determined by deducting the

tare weight (weight before loading) from the gross weight (weight

after loading). Net weight is the basis upon which the trans-

portation charges are determined. Example:

Gy..: Gomme MANN ooo a pes _--2-2.. 16, 480-1bs.

SN a bane en aiolnnenin alveoli unigpe tie Lei cia pais 12, 220 Ibs.

Sk ee NG oS

e X\

transportation rate would therefore be determined on the basis of.

4.260 Ibs. in accordance with the correct mileage. ¥

_' Whenever your vehicle is weighed you must secure a reeeipt

‘fron: the Weigh Master for such service. Usually the most is 10¢,

but should not in any case exceed 25¢ for eaclt weight secured.

The cost of weighing must be shown on Truckmen’s Weekly Re-

port and the receipt for same attached so that proper credit of

1, of this amount may be given to the truckman. ; 8

5. Scale Directory.—The Scale Directory is furnished with thie

Tariff giving the location of scales in various parts of the coun-

try. Locations are shgtn alphabetically by state and gity. This

list is by no means complete.- Every manager, agent, and driver

should forward to this offiée thgatame and address of other com-

panies operating other ceulew Oetlainie for eur weighing purpose.

As soon as sufficient scales have been located, a new directory will

be published. Where you find scaies listed in the Seales Direc-

_ tory that for one reason or another cannot be used for our pur-

pose, yon should also advise us giving the‘reason. ‘|

6. Freight Bill—When a,shipment i¢ moved from a resjdence *

the transportation rate cannot be determined unk the vara

been. weighed and the net weight’ of: the shipmentNascertained.

This will naturally involve. some complications in completing of

the Freight Bill, therefore, follow instructions below | accord-

ingly : ; Nye.

fe . . , . >

, ; | /:

. = N :

z = eer . ; y ~

ee P| = ¢

° .

306 CARTER. H. HARRISON VS. GREYVAN LINES, Ye. :

Ww hen a shipment moves from aleigy-where we maintain an {

offi gr agent the net weight should be determined at thet Epa

ff at all poss The office or agent should then be furff®hed

with the ne@ weight of the shipment and they will furnish the

correct rate per CWT and total transportation charges. :

2. If there is no office or agent at loading point, but there is an

office’ or-agent at umoading point, rate per CWT and total trans-

portation charges will be furnished by the office or agent at, uli-

loading.point. e

3. If there is yo office or agent at loading poind, and there will be _-

ho office or agent at unloading point, but the trackman is re — and

at an office or agent enroute, the rate per CWT and tota -

portation charges will bé secured from that office or anae

6 4. If there is no olfice or agent at loading point, and there

will be no office gor agent to report to en route or at unload-

ing point, it will be necessary that the driver wiré the General

Office furnishing the following information :

a Net weight of shipment.

b. Name of shipper: ’

- .. ¢. Order number, ole &

~ * “d. Where answer is desired?

Example: “Net weight 4,260, lbs. Clark order AS23514 advise

care of Western Union Seymour, Indiana.” ‘

In all cases where receiving answer by wire giving the trans-

portation charge, the driver should also cheek his Tariff to deter-

mire that the charge is correct.

Obviougly the above procedure of having charges “furnished by

". branches or agent, or wiring the General Office for the charges

‘applies only to C. O. D. shipmepts as charges on billed orders

will be determined after bapers have been- forwarded to the

General Office. °

Where the shipment fas \seiea signed by an office or’ agent and

\ the local pick-up to mgr is includg’ in our order for service,

the shipment will be weighed and (Bill of Lading issued and

transportation charges determined prior to, the time, you load.

Under such circumstaneés the shi Anent—will not of course be

re-weighed, When you receive yfur papers you will ‘ilso receive.

the original Bill of Lading and “reight Bilt with the charges —

already determined. If local pick-\p is not included in 6ur order

for service,then the shipment must be weighed in the asual manner, »

This case aptilies where we are moving the shipment from a ware- /:

house, which shipment WAS Not originally placed in that warehguse ,

by us: \. v

: he driver is furnished with two copies of the Freight Bilk >

me shipme nt is C.O. D. the driver will sign the receipt (both:

bs iain $) in the lower right es dpa when payment has been

i ees

.

i ®

a)

Fr ¢ * : a

as ; Se ae eS ee

CARTER SH. HARRISON VS. GREYVAN LINES, INC, 307

made and will give the original to the shipper. The duplicate

copy will be turned in with the instructions to the truckmen and

all supporting papers. ~~ |

2. If shipment is billed, the driver will not sign the freight bil

but will have the shipper sign both copies in the space provided

in the lower left-hand corner. The truckman will retain both

the original and duplicate copies of Freight Bill on billed j

and turn same in with Instractions toZruckmen and all supporting

‘papers. ot tia >

On C, O. D. orders the shipper may desire to’‘know the amount

he is to pay at destination so that he may have the~funds avail-—

~ible for. this purpose. It is important that proper arrangentents

be made to netify the shipper_as early as possible sis to the exact

charges. “s = ;

66 - 1s When the transportation charge is d&ermined by the oe:

. office er teen ad theghipper desires to know the charges,

that office or ugent should advise the shipper by telephone or wire,

if necessary, of such charges. _ * 4 \. See

2. If charges are determined by wiring the General Office, the

the truckman should netify the shipper upon receipt of the ~ ar

in Whateyer manner the shigper has requested such information.

7. Postal Cards.—With each set of instructions you will receive

a postal vard. This card is to be filled in as soon as you have

secured the net weight of the shipment. Complete all details and .

‘mail the card to the General Office immediately. ;

A small supply of these cards must be maintained by the truck-

ian to be used in emergencies where the card has not been furnished 4

with instructions. . ‘ , ag

Unless the card is mailed promptly to the General Office giving

the information requested, yon will not receive credit on your

monthly statement on the date Toaded. It will also hold up com-

missions to salesthen and agents. . ‘

5. Government Shipments.—The handling of shipments for the

Government requires: special paper work, weight slips, ete. not

required in the handling of ether shipments. - Ae

If the shipment is not handled in the manner requested by the

Government, it.is very difficult to collect for the shipment.

-In case where spparate weight slips are necessary, these will

le completed by the Weigh Master in addition to the weights

inserted-on the Bill of Lading. In such cases the Branch will

insert on the instructions in the space provided for the purpose, '

information as te just, what requirements are to be made, and

_ at the sume time will attach the number of weight slips necessary.

In view of the above, Branches Are Instructed to Set Out Clearly

and in Detail on the Truckman’s Instrvetions All Special Instruc-

tions Necessary on Each ena Sean ce If the instructions

>.

Pa

ey

7 <a

308 ° CARTER H. HARRISON VS. -GREYVAN) LINES, INC?

are not clear, the truckman must seé that they ara ‘Purified before

he leaves the office. Once the Instructions are ace eptedl by. a truck-

man, he must see that each and every required detail is followed.

‘If weight slips wre required. in four copies, get four copies; if

inventories are reqyired in four ‘copies ; get. four copies, etc. ‘Fhe

Aly way a-truckman can be sure he is getting what the Govern-

inent requires is to see That He Follows the Instructions Given @

to Him by the Branch. :

If for any reason a truckman cannot follow the irtetructions

given to him, he will not load until he has Contacted the Branch .

hy Whom the Order Was_ Assigned.” Ty othér words, Follow

Instructions ‘as Given .or’ Get Manager's *Permis$ion to Bren.

° Instructions,

67 9, Bill of Lading. ~The Bill of Lading is such ¢ an im- *

portant document that we not only give you herewith the ©

important’ features, bdt also attdch separate mscrnetions bearing

the heading “How to Make Out the Bill of Lading.” Every driver

must understand all phases of the Bill of LLading and see that is is -

carefully completed on each Shipment, If any doubt consult the

closest office or agent. —

Every truckman must carry a small supply ol Bills of Lading :

on hand at all times. "These may be secured from any office. Where

it is not possible to forward Bill of Lading to you or for other

réasons it does not reach you, it will be necessary to complete all

details of same.

z Keegy ‘his in Mind | 3 \

A. All copies of Bill f Lading must be; signed ~ the shipper

andthe driver.

B. ‘All information must. be completed. - rei

C. All copies must show tare weight... .

D. Gross weight and net weight should = be shown on the

lest three*(3) copies.

~ E: Original copy must be given to the shipper: :

F, (1) The remaining three (3) copies will. be returiied to The :

General Office on Billed Shipments but,

+2) Fourth. A4) copy Will be delivered to shipper with original

receipted copy of Freight Bill on C. O. D. shipments. \

1). Important.—No shipment can be picked up without a Bi!)

of Lading so each truckman must carry a supply of Bills of Lading

and: musty bg prepared to make out,a Bill of Lading properly. If

for any rensgn he does net receive a Bill of Lading from Branch -

or General Offige. The fact that truckman did not receive instruc- —

tions with Bilf of Lading attached does not relieve truckman from

issiing Bill Lading to shipper when shipment is picked up.

Theré are noyxceptions to this procedure. ~

ss

CARTER H. HARRISON VS. GREYVAN LINES, INC.- 309

- iF 9 f o.-

68° se au FELPERS a w

Helpers —The matter of having proper and_ sufficient help

.is one of great importance, Twexperienced and caf€less help ~

“may catise great diflic ty,¢ ‘laims, shipper dissatisfaction ane un-

necessary expense.. ° 4

Helpers may only be acquired in the following manier :

1. It must be understood that where possible only such men ar?

to be used as have proper union a/iiiations.

2, When reporting for loading or unloading in acity or vicinity

‘ of # city where we maintain an office, Approved Parking Lot

_ Helpers only may be used if available. A list of these helpers will

be mailest from tife to time. ‘Other helpers are not to be used | =

Pi woved parking lot inetpers are available.

When loading or unloading in.a city or vicinity ofa city

w hats we,maintain an office and no approved parking lot helpers,

. are available, Truckmen must contact Me local office for Kelp Which

will be secured from meocal warehouse or iocal union.

> 4..When unloading in a city where we maintain an agent, help

must be securéd from the-agent if possible. Payment for help

secured from agent should be. oa hai & to the agent rather

re to his men i

. Where help cannot be secured: from an agent or there is no

sae or office at loading or unloading point, segure, help only from

a local mover or-loeal union, ©.

6. It is the first duty of Company drivers to: properly prepare

their truck for the next shipment after unloading. Otherwise,

“when they are available, it is of importandthat they assist other

C —— drivers in loading or unloading.

All offices will offer every assistance in obta\ing pkaper

help.

69 ee > INVENTORY ;

The inventory form in duplicate will be given to the. truck-

man with instructions but, truckman must at all times carry a

— additional supply. for emergency use.

1. Duplicate.*The. Inventory. will be eT in: 1 duplicate

> for every shipmient, regardless ‘of the size or nature. © The duphi-.

cate copy, pink in color, must: be given to th

of loading, if at all possible. If this canngt be done, due to the

absence of the shiPper at the leading poins, then the driver should

| give this copy to the agent of ,the shipper who happens to be

¢ present at loading, pr if np one represéyting the shipper is there,

then.it must be either mailed to, the. shipper at the unloading ad- °

dlress or given to the + appre: bv the dri iver at destination,” If the

7

‘

Bed Mee

shipper at the time __

“ae

310 “CARTER H. "ATARRISON VS. GREYVAN LINES, INC,

shipper, or shipper’ s iad is neither at the loading point n nor un-

loading point, the shipper’s copy of the Inventory will be canned.

in with Instructiéns*to Truckman at destination. to be mailed to |

the shipper by the office at destination.

2. Listing.—We list herewith the order in which the driver

should oe his Inventory.

1. Living Room: . ‘8. Attic.

2. Sun Parlor. 9. Porch.

3. Library or Den. _: 10, Basement.

4. Dining Room. oo 11.. Garage..

5. Kitchen. tena - 12. Miscellaneous.

6. Halls. - bg 13.. Containers. eae

7. Bed Rooms.

oo. Sample.—Refer to the: sample Inventory which is attached,

which will give one an iden of = how the Inventory should be

drawn up.

4. ObserveBe, sure to. ‘ook adie rugs for rug pads, behind ©

doors, and into all cupboards and closets, so that no items will be

missed.

“5. More Than One Load.—In cases in which the size of the ship-

ment requires two or more van loads to handle, it will, of corse,

not be possible to list the articles in, accordance with the above

suggestions,. Therefore, in all such cases, the truckman will. list

all articles which he’ loads and the same will be done’ ‘by. each

truckman who loads any part of the same order.

‘6. Containers.—Containers should all be listed last on the In-

ventory and in one group. Every truckman should refer to in- —

structions-covering’ the use of labels, etc., on various con tainers,

since this fits in with the instructions outlined above. _ . ;

4. Carefulness.—BE-SURE TO WRITE PLAINLY AND

DESCRIBE ANY DAMAGES FULLY. TRUCKMAN MU ST. .

BE VERY CAREFU!, IN TURNING THE SHEET OVER

- THAT HE WRITES ON .THE ORIGINAL WHITE AND.

THE SHIPPERS’S PINK COPY IS AN EXACT: cheobe!

CATE OF THE ORIGINAL. : !

8. Description —Every piece of furniture, regardless of 5 size or

_ nature, which is to be loaded must, be listed on the Inventory, and

_* given a separate number. Note the sample Inventory attached for

guidance. In the space provided for condition before loading

_ describe each article carefully. [pbthe iteny is in good. condition,

merely use a check mark, but if the item is 3 damaged in any man-

° "ner, mark it as follows: “S on top” or “T on right arm” or

70 “M on right side” or, if the piece is marred and scratched

call over you may use the syr mbol:* “oe. ‘The “GM” symbol

ie

we.

~ followed by many truckmen a

- CARTER H. HARRISON VS. GREYVAN LINES, INC. . 81

is not to be used unless the piece ig in generally bad condition be-

~ -cause of ‘scratches or mars. If one line is insufficient, to describe

the condition of any article, use an extra line. |

9. Signature on Loading.—When the Inventory is completed,

~ and before shipper is given his copy, be sure to fill in spaces pro-

vided on reverse side of form in duplicate just below the number

150 and have shipper or shipper’s agent sign. If unable to secuye —

signature of shipper or shipper’s agent, make such notation On. the

line after the word “Remarks”.

10. Moving from Storage—-When a shipesent i is being mioived .

from storage, the contracting office will mike a copy of the ware-

house receipt on the Inventory form. .In such cases, two sets of

the Inventory form will be used. The truckman will receive the

original white and pink, duplicate, the white triplicate wil] be

sent to the General Office with Settlement Information and the

pink quadruplicate will be retained in the local office file. In

making thjs copy of the warehouse receipt, every article should

’ be listed by number exactly as on the warehouse receipt. The

condition of the goods as shown on-the warehouse receipt should

be shown immediately after the name of the article, thus leaving

room for the truckman to make any ‘additional notation. at the

time of loading. The truckman should use extreme care in check-

ing goods from the warehouse on to his own ¥an, not only being

_ sure to check each item, but to note its condition very thoroughly,

particularly if the condition is other than as already noted. When

the loading is completed, have the warehouseman sign the Inven-

tory in duplicate in the space provided for the shipper. If unable

to secure the signature of the warehouse, make such notation after -

“Remarks”. Do not sign any receipt presented by tlie warehouse

tnless a notation is made op such receipt regarding the condition

of every article loaded. This is very important, not only for the

truckman’s protection, but. also for the protection -of the Com-

pany.. We cannot urge truckman too strongly to follow out these

instructions to the letter, particularly with reference to any ship-

ment loaded from or into a wareliouse, since our experience has

provéh that the most serious of our claims and those* which are

most difficult to adjust properly are ones which involve a ware-

house at some point in the transaction. -+

. 11. Leftovers—In every case where there is a left- over thie truck:

man must make out an Inventor *y in duplicate of each article which

yoes to make-up this left-ofr and this Inventory in duplicate must

then be turned over to the nearest office immediately, or

12. Tags.—The. use of tags is not required, but this system is

nh recommended. The use of tags

72910747 -—-4 :

‘ '

?

t

as

312 | CARTER H. HARRISON VS. GREYVAN LINES, INC.

\e ° <3

is applied to small articles,such as carpet sweepers and other small

articles of this nature, which may be easily: misplaced. It is also

‘advisable to usectags on-bedsprings, or other articles at any time.

when the-entire shipmerit may not be. packed together. Tags of |

different colors should be used ‘for different shipments on the same

load. These tags*will be furnished by the General Office, free of ~

charge, on ‘request. . rie i em ee

43. Unloading—Checking Inventory —Uponh leading, each

item must be checked off carefully and notation made under the

heading “UNL.” If the item is in the same-condition as when

loaded, insert a check mark, but if the article is in other than-the

condition when loaded; smirk with an “X”. If the item is marked

.» ,Wwith an *X” o nunloading, then the number of the article is

‘71 to be. placed-in-the siiack provided for éxceptions in the

-. « lower right-hand corner Stabe reverse side of the Inventofy

‘and the condition of the article froted. Unloading ro $ must

be made in either blue or red pencil. ~~. ae

_ After unloading is completed, driver should have the shipper

: sign the original Inventory, or if he is not present, then his agent

should sign, or if no ene representing the shipper in on. hand at

the unloading point, then make that notation after the word “Re-

marks” on the back of the Inventory in connection with the un-

loading receipt. It should also be noted that both the loading

_and unloading. forms which are printed at the bottom of the Iniven-

tory should be filled out completely in every ‘detail, including

aie, name of truckman, etc. (See Sample.) If no exceptions,

- “write the w6td None, oe (ag :

~~... When. goods are unloaded into a warehouse, the truckman

should atrange before unloading that the warehouse will give- :

him a copy of the’check-in list and such copy will be attached to

_ athe truckman’s original Inventory and Instructions to Truck™>n

. When turned ip at destination. Trackman should hive warehouse-

min sign his.,own Inventory in space provided for shipper and,

in case warehouseman will not sign, such notation should be made

by truckman in spage provided after the word “Remarks.”

*

-

4

, 42 ; |! PACKING

While packing and unpacking service is, in general. per-

formed by Greyvan packers or agents, it is necessary that truck-

men do packing many times. Truckmen are therefore furnished

information below which is a duplicate of the requirements of cer

regular packers. 5 | ee

1. Checking.-—It is further of utmost importance that drivers

check all packing at the time of loading to ascertain if packing

services haye been properly performed and if all items which

>

oem

GARTER H. HARRISON VS. GREYVAN LINES, INC. 313

should be in containers have been packed. Dvivers should not

handle plate glass tops, marble tops, boat models, oi] paintings

and: other*stmilar items unless erated and lamp shades, clocks,

books, tale lamy »s, and other similar items unless béxed. Packing.

of many items T6 a necessary and important serv ica to Greyvan

shippers. Like our other services, we are satished only when we .

have done the best possible job.

2. Care-—Many articles which we must pack are’ priceless.

Extra care must be taken to Protect not only the shipper’s goods

but alos our interests. G ireyvan packing service must be standard

whether rendered in the largest cities where experienced packing:

crews are always on hand, or in smaller towns where the agents

or truckmen may be required to perforth this service. Rules

‘must be established: salesmén must see that shippers pay for

‘proper packing services, packers must ‘be cofapetent and truck- |

men must not take chances on handling goods which haye not

properly been prepared for shipment.

3. Artieles Which Must Be Packed: ;

The following items shguld always be pac ked in barrels or

wooden boxes: ‘Glassware, China; Small Lamps, Lamp Shades,

Kitchen utensils, Smalt electric appliances, Light bulbs, Small

ornaments, Clocks, Other fragile items and all articles too small

to handle individually. 7

Norv: If barrel is packed full,of china it is advisable to either

completely head. the barrel or‘to nail a cross piece on the top-of

the barrel for the protection of the items inside.

The following items should be pagked in strong cartons or bokes:

oe Bedding, Linens, Pillows, Curtajns, Cushions.

4. Articles Which Must Be Crated.

The following items. should be properly ek: ' Glass ‘tops,

Marble tops, Boat Models, Mirrors with fancy frames, Oil Paint-

ings. Pictures with valuable frames, Frameless mirrors, Grand-

father of Grandmother clocks, Glass curio cabinets.

Any experienced packer knows how to pack the various items

listed above, and-those of a similar nature which may have been

omitted. Greyvan will furnish information on the proper method

of packing any articles on special m nest. -

wo. 5. Refrigerators,—All gas or electric refrigerators must.

be properly serviced before being moved. . Thé shipper is to

pay the cost of such service, and the charge should be set up in the

Order for Serview for servicing at both loading point and dest ina-

tion.. If the shipper does not pay for this service, § should be

written into the order, “Shipper .will service own refrigerator ”

Truekmen Will Not Load Refri igerators W. hich Have Nos Been —

P ‘roperly Serviced

314 CARTER H. HARRISON . ¥S. GREYVAN LINES, ING,

°

3. Use of labels.—Every pac ker, tr uekmen, ‘and‘agent packer is

8 furnished (free of charge) with Greyvan labels to be’ placed 6n

ma,

. tents of the Container niust be shown.

every container which is packed. Large labels, like the one shown

immediately below will be placed on the containers by the party

doing the packing. Shipper’s Name, Order mune, and Con-’

> Packed by ~ °

! | Greyyan Lines ©

birder No. -_------ Shipper Miia deal ccstinsinite en”

| Contents seteedprteceeecert a cee

74°» The next label imurediately below will be placed by the

truckman on all containers which do not have thereon the

_large,jabel. The Shipper’s Name and Order er Must be

inserted.

*

‘Packed by: Shipper—Congent Urffrown ay

:- . : a .

ei Greyvan Lines

. z spt ? 8 -

per a eee eee pga nando Rissa

Ontler We. otic ia.

75 The following stickers are uséd to designate contents of °

various containers and to assist in proper handliiig of

- same, - wah )

: 7 Lame SHapes $

Please Use Care

FRAGILE!: ° . : oe

a * . ‘a ; x ; . .

; AiLASS ne ; 4

Handle With Care

% e :

a wee PRESENT ATION TO SHIPPER

~ } Pe srsonal ‘Aeneiaeibin: —Truckmen must eae be clean and

neat, freshly shaven, clean ¢lothes, and shined shoes, whenever

. appearing to levee]: or unload/ He must be pleasant, tactful, and

courteous. Shippers often’ become upset by smail things, and

_. Truckman must be patient dnd pacific. °

h

° . ‘

“

Aggruments With Shippers. ——Ever yone has haan the saying

ia the “customer is always right.” » While this may be some,

what far-fetched, it. is never so far- fetched as to involve Truck:

man in yin argument er quarrel with the shipper. Tt ean, do ne

good and.may do a great deal of harm. Truckman must keep

his wits and his temper. There is na better test of a gentleman.

Rather than get into an argument, or in order to avoid one, refer’ >

the shipper to Company Officials.

3. Language Used.—-Bright iat smart remarks or making uns

necessary noise in the presence of shippers is net a part-of the

Truckman’s job, and ts never called for. Drivers or helpers must

not use profane language while around the shipper.

4. aluars —Truckman must not. take any belper on a job unless

he is clean and neat. He is not to allow apy helper to discaiss

his business with the shipper. The sole dttyOof a heiper is to

he Ip get the furniture either from trie" vit to ‘the house, or from

the house to the van. All other matters connected with the job

are solely bet Ween the shipper and the ‘Truckman. Helpers must

n@ be allowed to enter ‘into them. 4

_ 5. Conduct in Shipper’s Home.—Truckman aust not smoke in

the shipper’s home, or throw cigarette butts on the porches or

‘floors. He must not lounge on the furniture, and he must be

particularly careful in hot " weather that he does not sit on | up-

car tered furniture with his sweaty clothes.

. Use of Shipper’s Name.—Truckman should find out the shi ip-

ap *s name, either from the histructions to Truckman or-by askYng

hit, and call him by that.name, using the title “Mr..” “Mrs,,” or

“Miss,” as thé case may be. If he @oes not-know how to pro-

nounce the name from reading it, he shauld respectfally ask the

shipper the propag proneunc mpg Suel? terms‘as “Dad,” “Pop,”

“Pardner,” “Lady,” “Sister,” or “Babe,” — pt or =.

slipper, will not be Clecatel.:

7 : PREPARATION FOR LOADING, ‘

Furniture Covers. --Always cover mattresses, ‘heal spriggs.

eee -back chairs, overstuffed chairs atid davenports with their

proper cover before rerfoving frem house. ‘ a

. Dining. Room Falje-—Cover top of table with full pad‘-and

faste nn by running a cord or light rope around the edge. Turn.

ti; weg on its’ back and remove legs, “Place screws in small bag and

> to table. °° : as

- Refrigerator Cover.—Be positive. that refriger ‘ator has been

ery vical and trays and racks packed. Place the cover on the re-

frigubadue before removing’ from frouse. . ei ys .

a

CARTER H. HARRISON VS. GREYVAN LINES, INC. 315 -

do

eu

316 - CARTER H. HARRISON VS. GREYVAN LINES, INC.

4. Gas Range.—Must be disconnected from gas pipe and be sure

that gas has been shut off at the meter before disconnecting. Ex-

amine legs very carefully, because most of them are made of cast

iron and are easily oken. They may be remove d.and stove

bandied Yay dollie. .

. Upright Pianos.—{Cover upright pianos ‘with pads and piano

cover. Place on padded skid and strap down as tight as possible.

_ 6. Grand Pianos.—Remove.lyre and pedal assembly and: place

screws in bag’ Remove serews,-if any, from all three. legs; and

place in bag with pedal-assembly screws and tie to lyre. Loosen

wooden retaining blocks from behind each leg. Pad thoroughly

and cover with piano cover. . Place piano on padded skid with the

_ long side down, and strap skid and piano together. Be sure that

- the piano is exactly parallel with the skid and that the projecting

elgg of the lid is in the clear at all points. The lid may be removed

if. necessary, but it is not advisable unless the piano is extremely

be <

. Kite hen ‘Tables. opt kitchen tables have legs which may be

city removed by the removal of four lag se yews or wing nuts from

the inside corners. Place all metal parts in a bag and tie to one

of the legs.

8. Dresses.—Remove. all mirrors and mirror hangers. Place

screws and bolts in bag and place bag in one of the upper drawers.

Also rembse any decorative — sc roll work from chjffoniers and

dressers..

9. Governor Winthrop Desks.—Some of hans desks come apart

in three pieces, but if they don’t; at least,-remove the decorative

knob and serolf from the top, if possible. Thése knobs are very.

easily broken.

_ 10. Rugs‘and Rug Pads.—Roll all rugs and pads as tightly as

possible, " Never use a rug pole; since, .if it should happen to break

or splinter, the rug might be ruined. Never fold or bend any rug.

ll. Carrying of Furniture —Handle all furnitare as though t

were niude of glass. Beyvery partic ‘ular not to scrape walls, door

janibs, or floors while m0 ing the pieces in or out. Pick them up!

Don't scoot or slide the Do not let “hikers” carry héavy pieces.

single handed. They might drop one and a damage claim result.

_ In case of ral’, be stu that each piece is covered with a smal!

mer e of tarp while being sarried between the house and the van.

12. Canvas Floor Strips.—Besgure that all stairs, halls, and

carrying lanes are protected by canvas strips. .

13, Port-O-Robe Box,—Use only for “lothes. and be sure that.

it is loalled right side up.

—

CARTER H. HARRISON VS. GRRYVAN LINES, INC. 317

rh STATE REGULATIC NS

Practically every State through which the Truck’an operates, ‘

wilkhave different regulations, In order to clearly specify the

“condition under Which he must operate in each and every state, he

is provided under separate cover with a State Regulations booklet.

This booklet is supplemented, from time to time with new instruc-

tions and must, of course, be kept up to date. “It must be preserved.

and should it be* lost, must be reptaced immediately through the“

State Regulations Department in the General Office.

When in the General Office it. is advisable to cheek with the

State Regulation ee to determine if the booklet is up~

=e, to date.

79 ' | MANUAL OF TARIFF INSTRUCTIONS

(Nore: Tariff supplements are: issued from time to time by —

our tariff agent, the Household Goods Carriers Bureau. When

_ you receive supflements be sure you understand them and make

‘notations in your tariff ‘covering changes. Always check rates

with offices or agents to ayoid mistakes.)

1. If Tariff Na. 9 the only one to be used i in trynsporting house-

hold goods # rE

Yes; for participants in tariff as listed. 4

2. Are separate rates set up for shipments from and betweef, - -

points in the States of Alabama, Florida, Georgia, Mississippi,

North Carolina, South Caroliya, Tennessee and Virginia? .

a pages 88 to 174, inclusive. ~ A

‘Are separate rates set up for any other points! ;

' @) A shipment originating im points between Connecticut and

Washington moving to the State of Florida require separate rates.

(See Supplement No. 10 to Tariff No. 9 for exact territory and

rates. )

(b) Special rates also apply from the vicinity of Detroit ‘end

from Milwaukee and Battimore to Connecticet, Delaware, Ilinois,

- Indiana, Maryland, Massachusetts, Michig#i¥, New. Jersey, New

York, Ohto, Pennsylvania, Rhode-Island, Ww ent Vi irginia, Wiscon--

sin and the District of Columbia.

4. Must a Bill of Lading be issued for each ddilement

Yes: as ‘tariff rates are based upon the use ‘and a e of

‘terms and conditions of uniform household goods Bill af Lading.

. In-ease a shipment consists of more than one van lOgd, must

se saath Bill of ee i igsued on each van load?

> es.

j. What is*Tare Weight” ¢ e

'

% 4°?

318 CARTER _H. HARRISON vs. GREYVAN LINES, INC,

1. Tare’ Weight is, the weight of the vehicle with no Shipment

on board, and without exews, but with full’ gas tank and fully ’

equipped with pads, ete., «

2. Tare weight for a alt load is Phe weight of the equipimerit

as above, plus weight of shipment or shipments on board, i. e.,

ross weight.

. When is a van weighed to establish a “tare weight"?

Prior to the loading of each shipment.

80 8 Must van be weighed on each specific shipment?

Yes; except a shipment of 1,000 pounds or less, which

may be weighed on a certified scale before loading. be

% Can a shipment of 1,000 pounds or less be weighed on a cer-

tified scale before loading ¢ :

Yes; bat weight nfust be certified on Bill of fading.

10. A®e the weighing changes to be charged to the shipper? —

No.

11. Willa list of sedaihien of certified weighmasters or cantifind

scales be furnished ¢

Yes; but list is incompiete. Any wale ce tified by municipal, =

county or state, or Federal authority, which a sufficient capacity

-may be used. All offices and agents should loc

respective cities or towns, so information is available’ for truck-

men—preferably scales that will take°35 feet.

12. What is “Gross Weight” ¢

Total weight of loaded vehicle. 2

13. When and> ‘where should the van be: pleat after it is

loaded ¢ ”

Priof to unloading, prefer ably on scale where tare weight was

established, but may be weighed on any certified scale. .

14. Can the tare weight be established. on one set of scales and

the baie weight established on another? aay

Yes; but this is not desired.

15. How would this be shown-on a Bill of Lading?

_ Entered and Certified on Bill of Lading.

16. How will one determine the net weight?

By deducting the tare weight from gross weight (weight after

loading):

17. If a shipment-is-weighed at two different points, must ‘the

weighmaster’ 8 signiture be obtained at‘each weight ¢

Yes.’

18. What weight information is to be shown on the Bill of:

"Lading? : ”

| Net, Tare, and Gros W eight.

°

fe

eo oe ; as

CARTER H,. HARRISON VS. GREYVAN LINES, INC, 319

< . : ‘ena

1 19. Who will figure the charges oy C; O.-D. shipments ¢

Office or Ny seiner ten ere figures from _

the General Office.

20. Are we permitted-to transport housthold pets /

No. Rule 18, page 9A states: “Household pets will not be ac-

_. ¢gepted for transportation.”

' | 21. Are we permitted to transport plants, flowers, or shrubbery

vat a.shipment.of household goods (Class 1 shipment) ¢

No. Rule 18, p: ge 9A also states : “Plantsyflowers, or shrubbery -

will not. be. accepted for transportation as part of a Class 1

- shipment”. °

re 22. Are’ plants flowers, ‘or shrubbery:to be accepted as part of

Class‘a or 3¢> |

Yes; subject to the requirements of ordinances*or limitations

of law regulating the transportation of the property, or the 1

of vehicles and facilities. ! ag)

_ 23. Must a carrier accept any or all shipments? .

" Shipments will be accepted subject. to the requirements of or-

dinanees or limitation of law regulating the transportation of the

property, or the use of vehicles and facilities.

“

Le]

CARTER H. HARRISON VS. GREYVAN LINES, INC,

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CARTER H. HARRISON VS. GREYVAN LINES, INC, = 321

ge ‘Seerion’ 4.—GeNeRar core

4 .

Do not think that because a truck is big in size that it can stand

abuse in comparison. " No truck will stayd the abuse that can be

given an ordinary automobile. If any truck driver tries to get

automobile performance out of a truck, he will soon find that the

truck will not stand the strain and unit and road failures will

come common orcurrenc The driver who abuses his truck is

a losing proposition to the Gompany, as the cost ef such abuse

will more thar” offset the revenue from the shipments hauled by

Oi. 2: ome a

.

No. other business in the world puts as much ofats gross reve-

nue ack inte operating expense as does the trucking industry. 5

The margin of profit is usvaliy so small that it- becomes vitally

important that operating, expenses be kept at the absolute mini-

nti by every means at our command.

Keotiomical operation Tequirts the closest attention of each

driver to the. rules of procedure outlined in this Magqual and to his. -

intefligent cooperation with the Equipment Divisigh. ‘

_ ee f GENERAL MAINTEN ABCE

1. Routine Habits.--Every driver must form de finite, routine

habits in caring for his truck. 5 mY

A. At every stop, walk around the truck and inspect to deter-

mine if everything is in order. Kick all tires, check spare tire

fas “thers, check tailgate f&tenings. “check lights, ete,

ny Check gil level at least once day.

: Cheek wheel and axle nuts ane studs at. frequent intervals.

The time between checks will vary wiNiyhe individual truck, but

le on the safe side. After tires have been changed, tyrhten lugs

tfter JO) miles, 300 miles, wnd G00 miles, ‘

D.. Watch tire pressure closely. ; & =

~ EF. Watch off pressuré, temperature, pnd ammeter gauge while ae

trivinge, because Qhese are indications of the motor performane e.

I. Grease universal joints every 500 miles, ©’ ° .

(r. ¢ ‘hange oil at antecvals « of not exceeding 2.500 miiles, Re-

lace filter cartridges when oil is changed.

H. Have entire truck greased at intervals of Liki te 1000

semi: .

. . o ¢. ° 3

I. hee k battery at every other lubeit ‘ation. - 3 P as

4d. Check oil, level in. transtiission ard differential at every ae

bricationts :

‘Anticipating R PALL seg Most ‘road failures gan he pre evened

cach drivér Will anticipate needed mpairs and dither handle

Ht between loads or notify the General Office that such repairs

» é:

’ , . hh

. a

322 CARTER H. HARRISON: Vs, GREYVAN. LINES, INC,

~

are necessary so that arrangements may be made to have the wor

done. It is usually: advantageous tNiandle most repairs in Chi

cago, and to do this it is necessary that the Equipment Divisio

be advised of all needed repairs in sufficient time to hanWe prop

-_ ‘ e

Monthly. Equipment Report In order to keep us fully: in

Sodeied on thie condition of equipment, each truckman’ will fill

out and forward to the Equipment Division a copy of the Monthly

Equipment Report. ‘This should .be handled at approximately

the same time each month and should be itt as much detail, and

as aecurate, as possible” Bach:truekman is expected to correct

(as promptly as possible) eath item that is not in proper con-

dition. :

This report i ts bound with sufficient copies in ‘each booklet to

last approxithately twelve months and ‘is s available at any com-

pany effice,

4. ‘Urgent Repairs-—When repairs are needed: at once, the

following procedure must be observed :

A. Take trac to factory branch or authorized dealer of make

of truck that is being driven, ifspossible ; jj. ¢.. Ford to Ford dealer,

*'[nternational to International Harvester branch or dealer, etc:

B. If the time required to get the truck to a shop and an estimate

of-repairs made is ‘suth that a delay in schedule will result, wire

the General Office immediately. A sample wire covering this

_ situation is shown below : “Have Differential Trouble Two Miles

East Hantington, Wiring Details Later, Reach Me Western Union,

Huatington™ (or name of garage). + ,

&) Cc. fence hh estimate of cost and time necessary to coi-

plete re

D. Determine if, garage is agreeable to bing us direct rather

than handling on C. OLD. basis.

E. Send wire. to General Office giving complete details. A

follow-up wire to that shown above may read as follows : “Differ-

ential Cost. $40.00 C. O. D.. Can Arrive a Tomorrow

Noon, Advise.”

Aewire worded as above that has been progeeded by thé first

example shown above would give the General Office the following

informations The truck developed differential trouble two miles

east of Huntington, but bWeauge of the distance from the garage.

and the nature of the repairs, the driver is of the opinion that the

repairs wilt requige so much time that there -will be a. delay in

schedule. ; Sy

The'second wire indicates that the total cost of all repairs will

hy $40.00, and instead ef arriving in Pittsburgh the first thing in

the morning, the shipment will be deJayed until noon. Tt also

4 , ‘

ey

CARTER H. HARRISON VS. GREYVAN: VINES, Ane. weer

shows that-the shop doing the repairs is riot agreeable t to biiling

~~

_ us direct but must have the money when the repairs are completed...

Another example of a typical wire may be as, follows: "Need

Brake Lining, Bill Direct $21.00, Can Make Se hedule, Asivise.’

This wire shows the Generat Office that a brake lining job is.

necessary before proceeding further. It also showsethat you have -

truck at shop and that shop is agr eeable to making repairs at cost

of approximately: $21.00, sending bill direct to General Office,

The time required to make repairs js such that instead of arriving

at unloading point at 7:00-A. M., driver will arrive about 9:.00

A.M. °

-- F. In the event that the estimate of: repairs is over $50. 0), the

truckman is not to proceed with repairs until specific authorization

has-been obtained. from the Equipment Division.

G. Disposition of Replaced Parts.—All parts which ate re-

placed on compafiy-owned equipment must be returned to Chicago

as soon as possible. Unless the Equipment Division specifies jhe

way in which parts-are to be returned to Chicago, the driver will

_ carry same on van until routed into Chic ago. :

H. Whenever repairs are made in cities in which 9 we maintain

’ branch offices, payment of repair invoices will be made by the

branch manager upon presentation of the repair invoices andAwire

or letter of authority from the Equipment Division to the driver

orto that branch office,

I. Winter Operation. —In order to operate. a motor tr uck at

haximum efficiency during-the winter, months there are a@umber

of-factors which must be: -given tlose, attention. We are listing

then belaw in order that fione be overlooked arid to insure that

each truckman is reminded of them in order that all trucks be

operated with the maximum efficiency.

(1) Stir to prevent sludge and excessive condensation it

is Mporkgnt that the motor be kept at an operating temperature

of 160 to 180 degrees at all times

(2) Before starting out after the ngotor hgs cogled off, driver

should be sure that he idles it sufficient hy to avoid operating with

_acold motor. ,

x6 (3) Idling of the motor will result in a waste of sesoline

and also in increased repair bills, because of oil dilution.

from unburned gasoline. The idling should be kept at an absolute

minimum.

(1) Oil dilution will eleo be brought about by excessive use of

the choke, and this’should be avoided.

(5) Before any antifreeze is added to the cooling ‘System, it

should be checked to make sure that all porte are tight and water-"

proof, |

.

Be wer

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SF. . » AVQID CLAIMS cm

324, CARTER H. HARRISON VS. GREYVAN LINES, INC.

(6) Antifreeze will be carried in’ stock at the General Office

Information as to kind@ and prices will be furnished each truck-

¢

man before cold weather sets in.

(7) Regardless of the type of antifreeze used, truckman should

watch it qarefully to make sure that, at all times, he has sufficient

protection for the Weather .in which he is operating. This is

particularl( important when stopping for the night,-or when.

parked. If he has too much antifreeze for the weather in which

he is operatmg, it will undoubtedly _ result in a waste of this

Material,

(8), A battery is subjected to more punishment during the

winter both because of operating the lights more, and also be-

CAUSE ofl battery is not as efficient. in cold weather as when it is

warm; consequently, itis important that the battery be kept fully

charged.

(9) When an engine is operating perfectly there 3 is practically

no carbon monoxide gas in the exhaust; however, in most cases

‘there isa trace of this; and as you know, this gas is extremely

poisonous. Drivers should at all times make sure that they have

- sufficient’ ventiJation, and if one becomes drowsy while driving,

‘it. may be the result of carbon monoxide. This gas does not have

any odor, and it is very dangerous because of this. . It is better

to-be a little uncomfortable fron the cold than to be _- by

carbon monoxide. 4s

»

(10) Check the skid chains to make sure e that they are ‘in good.

condition."because a chain which is broken or does not properly

fit is of little value when it is needed. ‘

It mist be remembered that it is necessary to use more caution

ee driving on, ice and snow than‘on dry. pavement.

Accessories —Under no éondition are’ atiy ‘accessories ‘to be

pure arate for, os installed on company-dwned equipment without

specific authorization from the Equipment Division.

6. Motor, Gil—Lubricating oil of first quality must be used at

all times, At most times the cOimpany has on hand in Chicago

a supply. of such oil, and this oil should be picked up when the

truck is in Chicago in quantities sufficient to eliminate the neces-

sity of purchasing. oil on the road. Wher it is necessary to pur-

chase oil 6n the outside, do so only in case lots (24 quarts).

Do not add any motor dope to either the gas or the oil. Graph-

ite-loaded prod ysgs can cause, more trouble than they can possibly

do good; consequently; they have no place i in a.track thotor.

; he -

. he ari iver who uses good, judginent, handles his inventory ayd

other pape ry wort proper ly at all times will avoid claims. - A good,

“

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eCARTER H. HARRISON VS. GREYVAN LINES, INC. 325

neat, courteous driver, fine equipment, and on-time schedules dis-

courage many types of claims. That is typical Greyvan Service.

Satisfy Your Shipper

88 7, Tires.—Tires are one of the larger items of expense on

our trucks, and to reduce this expense it is necessary that all

drivers be familiar with and follow the instructions shown below :

(1) Inflation—Each tire is designed for a maximum mideage

at a given air pressure. If this pressure is allowed to drop below

‘that for which it is designed, there will be excessive flexing in the

side ‘walls which will result in the-generation of excessive heat,

Which will, it} turn, catise early tire failures. Low pressure is also

a cause for abnormal tread wear, reducing tire life considerably. .

Overinflation causes excessive tread wear and may also result in tire

bruises from rocks or other sharp objects which may shorten the

tire life considerably. The recommended tire pressure on the three

sizes of tires on company-owned equipment are as follows :_.

50 x 20-—60 Pounds. i

§25 x 20---65 Pounds. i

900 x 20-——70 Pounds. ;

Under no condition is the,pre

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