Opposition Brief — Baida v. First Unum Life Insurance Company (No. 07-1232)
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No. 07-1232 JUN ] 5 2098
OFFICE OF THE CLERK
In The SUPREME COURT, U.S.
Supreme Court of the Anited States
&
v
JOANNA BAIDA,
Petitioner,
v.
FIRST UNUM LIFE INSURANCE COMPANY;
DIVERSIFIED AGENCY SERVICES
GROUP BENEFIT PLAN,
Respondents.
¢
On Petition For Writ Of Certiorari
‘To The United States Court Of Appea!s
For The Ninth Circuit
¢
RESPONDENTS’ BRIEF IN OPPOSITION
¢
DONALD J. SAPALA EDITH SANCHEZ SHEA
FIRST UNUM LIFE Counsel of Record
INSURANCE COMPANY BURKE, WILLIAMS &
1 Fountain Square SORENSEN, LLP
Chattanooga, TN 37402 444 South Flower Street
Telephone: (423) 294-4479 Suite 2400
MaRK E. SCHMIDTKE Los Angeles, CA 90071-2953
OGLETREE, DEAKINS, NASH, Telephone: (213) 236-0600
SMOAK & STEWART, P.C.
20 South Clark Street
Chicago, [L 60603
Telephone: (312) 558-1220
Counsel for Respondents
COCKLE LAW BRIEF PRINTING CO. (800) 225-6964
OR CALL COLLECT (402) 342-2831
ll
TABLE OF CONTENTS
Page
PARTIES TO THE PROCEEDING AND DIS-
CLOSURE STATEMENT .......ccsccsesesesesessceveerssess i
RESPONDENTS’ BRIEF IN OPPOSITION .......... 1
inh ios ergs damincokdicewaeades anunbadineneeti 3
COUNTERSTATEMENT OF THE CASE. ............. 3
TIT TS AL IIE 3
PPOCOOEINES TOIOW 6....00ccccsscvesiseccvccvessoseceerses 11
REASONS FOR DENYING THE PETITION ....... 14
A. The Standard Applied By The Ninth Circuit
Is Not Inconsistent With Firestone ............. 14
B. Review Is Not Required Because Of This
Court’s Pending Decision In MetLife v.
RE iinckisk cs swcrdetnnacetbuencn anesavenadscheinedamane 16
iil
TABLE OF AUTHORITIES
Page
FEDERAL CASES
Abatie v. Alta Healt & Life Insurance Co., 458
Fk FIO (BER Cr, BOG) vccsicenscensevsssessenesesverees passim
Alford v. DCH Foundation Group Long Term
Disability Plan, 311 F.3d 955 (9th Cir. 2002)......... 12
Desrosiers v. Hartford Life and Acc. Co., 515
DE CI Cas BI ein cecivhinssarvecuceciveneadverrabeasscones 12
Firestone Tire & Rubber Co. v. Bruch, 489 U.S.
Re iis cteidiitinccbberdcdataslininia sess passim
Jebian v. Hewlett-Packard Co. Employee Bene-
fits Or. Income Prot. Plan, 349 F.3d 1098 (9th
te) ARRAS EDs eR evn Servet EA eek 15
Jordan v. Northrop Grumman Corp. Welfare
Benefit Plan, 370 F.3d 869 (9th Cir. 2004)............. 12
MetLife (Metropolitan Life Insurance Company) v.
Glenn, 128 S. Ct. 1117 (2008)................ il, 2, 16, 17, 18
Rush Prudential HMO, Inc. v. Moran, 536 U.S.
I icra ct sitiek peiheslic deine te ean lamctaacaesnines 15
Williams v. Aetna Life Insurance Co., 509 F.3d
Be es EE sisi erecaciersen cena snentlavaanoenseiien 12
FEDERAL STATUTES
, ROR Tea ey | Seems tire mien ee ree near ron ete 3
ERISA, 29-U SC. $ EASA a ENB) ..0.0.....ccccccsscccccececess 11
1
RESPONDENTS’ BRIEF IN OPPOSITION
Neither of the arguments set forth by Petitioner
supports certiorari review and no basis for certiorari
is presented by this case. First, Baida’s argument
that the Ninth Circuit’s decision is not consistent
with Firestone Tire & Rubber Co. v. Bruch, 489 U.S.
101 (1989), is irrelevant because the decision below
applied a standard that was at least as stringent as
the standard called for in Firestone. Firestone holds
that when ERISA claim administrators with discre-
tionary authority also labor under a conflict of
interest, the conflict is “weighed as a ‘facto[r] in
determining whether there is an abuse of discretion.’”
Firestone, 489 U.S. at 115. In this case, the Ninth
Circuit assumed that a conflict existed, applied a
heightened and skeptical review of the record as a
result of the conflict, and concluded that the record
did not reveal any abuse of discretion. (App. 5’, citing
Abatie v. Alta Health & Life Ins. Co., 458 F.3d 955
(9th Cir. 2006).)
Baida’s second argument, that review is war-
ranted in light of this court’s upcoming decision in
MetLife (Metropolitan Life Insurance Company) v.
Glenn, 128 S. Ct. 1117 (2008), is also meritless. In
Glenn, this court certified two questions for review:
(1) whether the fact that an ERISA claim administra-
tor is also the funding source for benefits constitutes
a conflict of interest; and (2) how a conflict should be
' References are to Appendix to Petition for Writ of Certiorari.
2
taken into account on judicial review of a discretion-
ary benefits decision. Here, the Ninth Circuit treated
Unum as a conflicted claim administrator and still
ruled in its favor, making the first question in Glenn
irrelevant to this case. Moreover, the second question
is also irrelevant, because the heightened degree of
scrutiny applied to Unum’s decision in this case is at
least as unfavorable to Unum as the levels of judicial
review proposed by both the respondent and the
United States in Glenn. In short, unless this court
takes a position in Glenn that goes beyond the posi-
tions of the respondent and the government in that
case, essentially wiping out discretionary review in the
insured benefit plan context, further review in this
case would be pointless.
Finally, given the evidentiary record and the
detailed findings by the district court in this case, if
Unum had a conflict of interest, such a conflict did
not affect the benefit determination and there is no
reason for this court to review the conflict of interest
issue. The evidentiary record shows that Unum gave
Baida (and her attorneys) multiple opportunities to
submit information to support her claim and even
sought to investigate an alternate potential basis for
her claim. Unum thoroughly reviewed and considered
all of the information submitted by Baida and it
obtained independent medical reviews of the claim by
a qualified specialist. Accordingly, there is no reason
for this court to address the conflict of interest issue
in this case and the petition should be denied.
¢
3
JURISDICTION
This court has discretionary jurisdiction to re-
view decisions by the federal courts of appeals. 28
U.S.C. § 1254(1). For the reasons set forth herein,
Respondents submit that this court should not exer-
cise that jurisdiction.
ry
Vv
COUNTERSTATEMENT OF THE CASE
Factual Findings’
Baida submitted a claim for total disability
benefits in September 2000 to the Plan maintained by
her employer and funded by a group disability insur-
ance policy issued by Unum. She claimed that she
had been diagnosed with lupus and that she was
totally disabled from her work as a senior account
executive at a public relations firm (Porter Novelli) in
New York City due to symptoms of rash, arthritis,
and fatigue, which she attributed to lupus. Baida
relocated from New York to California and her at-
tending physician opined that Baida would be dis-
abled from her usual work for three months. (She was
twenty-nine years old at the time of the submission of
her claim.) (R. App. 3.)
The Plan defines “total disability” as being “lim-
ited from performing the material and substantial
* The district court’s findings of fact are attached in Re-
spondents’ Appendix (“R. App.”).
4
duties of your regular occupation due to your sickness
or injury” and having “a 20% or more loss in your
indexed monthly earnings due to the same sickness
or injury.” If the insured is able to work part-time, the
policy provides for partial disability benefits based on
loss of income. The Plan also provides that a disabil-
ity period ends when “you are able to work in your
regular occupation on a part-time basis but you
choose not to.” Finally, the Plan defines “regular
occupation” as “the occupation you are routinely
performing when your disability begins. Unum wiil
look at your occupation as it is normally performed in
the national economy, instead of how the work tasks
are performed for a specific employer or at a specific
location.” (R. App. 2.)
Based on an initial nurse review, Unum began
payment of Baida’s claim following the ninety-day
elimination period required by the policy and deter-
mined that it would conduct a further evaluation
after several months.
In August 2001, a further medical review deter-
mined that updated records were needed from Baida’s
attending physician, as well as records of psychiatric
treatment referenced in the medical records. In
response to Unum’s request for psychiatric records,
the only “record” received was a letter co-authored by
Baida’s treating psychologist and psychiatrist. Al-
though the letter noted that Baida had been seen for
therapy in thirty-one sessions and for medication
management about six times, no records of any
treatment were provided. (R. App. 4.)
5
The following month Baida and Unum began
discussing the possibility of Baida’s returning to work
in 2002. Unum assisted Baida in drafting a proposal
for freelance employment and communicated with her
attending physician, Eugene Boling, M.D., to obtain
his input regarding occupational rehabilitation. A
further medical review concluded that Baida’s records
did not support any significant limitations and that
Baida should be able to participate in a return-to-
work program. (R. App. 5.)
On or about January 18, 2002, Unum received a
letter and an Estimated Functional Abilities Form
from Baida’s treating physician, Dr. Boling, who
approved Baida’s participation in the return-to-work
program. Dr. Boling agreed with Unum’s suggestion
that Baida begin working three five-hour days and
then gradually increase to eight-hour days. He sub-
mitted a form stating that Baida could perform four
hours of sedentary activity, two hours of light activity
and two hours of medium activity in a work day. (R.
App. 5.)
Baida received benefits during her participation
in the return-to-work program from January 2002 to
July of 2002. At the end of that period, she said that
she had performed “freelance p.t. [part-time] work
(when available),” but that her physical and mental
limitations did not allow for full-time work, and that
having good and bad days made it difficult to keep a
schedule. An accompanying medical record note from
Dr. Boling revealed that Baida had just married and
taken a one-week honeymoon to Jamaica. It also noted
6
that she had been stressed in part by “trying to start
up some business through home.” Dr. Boling went on
to note: “Is having ongoing joint pain, but has been
able to get back to doing work at home, although at
limited hours of 10-12 hours per week.” Dr. Boling
submitted another form, again stating that Baida
could perform four hours of sedentary activity, two
hours of light activity and two hours of medium
activity in a work day. (R. App. 5-7.)
Unum had the new claim documents reviewed by
its Medical Director, Tanya Mack Horne, M.D. Dr.
Horne opined that, although Baida experienced
periods of fatigue, her ability to work at home should
allow her to pace herself and rest as needed. She
noted that Baida’s restnetions and limitations had
not changed since January 2002, when her physician
approved her participation in the return-to-work
program. Unum also had Baida’s new claim reviewed
by a rehabilitation counselor who opined that Baida
would be able to perform her occupational duties
within the restrictions and limitations presented by
her attending physician.
Based on the medical and vocational reviews,
Unum advised Baida that it had determined that she
was no longer entitled to benefits. Unum also in-
formed Baida that if she wished to appeal the denial
of her claim, she should submit a written request and
any new information she would like considered
within ninety days. (R. App. 7.)
7
Baida appealed the denial of her claim and
submitted a new form from Dr. Boling stating that
she was limited to only four hours of sedentary activ-
ity per day and no more than fifteen hours per week.
The appeal documents were reviewed by Medical
Director Dr. Horne who found no basis for Dr. Boling’s
change in opinion that Baida could not perform light
or moderate activity, when he had previously opined
on two occasions that she could perform up to four
hours of light/moderate activity, in addition to four
hours of sedentary activity. (R. App. 8.)
Upon review of the appeal by its Quality Per-
formance Support Unit, Unum decided to have
Baida’s claim reviewed by an independent rheuma-
tologist.’ It informed Baida that an independent
review would be conducted and it sought the opinion
of an independent rheumatologist, Micha Abeles,
M.D. (Dr. Abeles is an Associate Professor of Medicine
at the University of Connecticut, a fellow of the
American Board of Rheumatology, and has published
extensively regarding rheumatological conditions,
including lupus and fibromyalgia.) Dr. Abeles re-
viewed the medical information and opined that
Baida’s claim of total disability was not supported.
Specifically, Dr. Abeles found: “Ms. Rice* appears to be
a patient with a functional somatic disorder. ... There
* Unum also provided Baida with a complete copy of her
disability claim file and a copy of the group LTD policy at her
request.
* Prior to her marriage, Baida was known as Joanna Rice.
8
is no evidence for active SLE’.... There is no evi-
dence in the clinical notes that allow an objective
reader to conclude that disability exists. Complaints
of fatigue are the patient’s major complaint; yet,
fatigue is not presently addressed (e.g., by psychiatric
evaluation, use of anti-depressants such as SSRIs, or
use of energizing medications as Provigil).” Dr. Abeles
also noted that there was no evidence of a current
SLE diagnosis. With regard to the limitations pro-
vided by Dr. Boling, Dr. Abeles stated: “Dr. Boling
does fill out an estimated function ability form: He
eventually changes it. It’s unclear how Dr. Boling was
able to conclude the limitations he placed on Ms. Rice
from his notes. There is no documentation that indi-
cates any major functional process problem.” (R. App.
9.)
On March 14, 2003, Unum advised Baida that
her appeal was denied because the information
gathered on her claim, including the report of Dr.
Abeles, indicated that she was not totally disabled
under the terms of her policy. Unum also noted that
while it had requested psychiatric treatment records
several times, such records had never been received.
Finally, Unum advised Baida that it would forward
Dr. Abeles’ report to her treating physician, Dr.
Boling.
At Baida’s request, Unum agreed to provide an
extension of time for Baida to provide additional
* SLE refers to systemic lupus erythematosus.
9
information for further consideration. Baida retained
counsel and submitted a further appeal on May 30,
2003. Included with this second appeal was a letter
from Dr. Boling stating, for the first time, that the
forms he had submitted in January 2002 and July
2002 were incorrect and that although he had previ-
ously stated that Baida could engage in four hours of
sedentary activity, two hours of light activity and two
hours of medium activity daily, he had actually meant
that she could engage in four hours of sedentary
activity only. Dr. Boling also responded to Dr. Abeles’
report and opined that Baida could not work “full
time in her fast-paced occupation.” However, he also
opined that Baida could work part-time and that
“Joanna’s freelancing work is well-suited to her
limitations, since she can control her workload and
work from home, resting as needed.” Baida’s second
appeal also included a report from Daniel Wallace,
M.D., which was based on a single visit with Baida.
Dr. Wallace opined that Baida had SLE, severe fi-
bromyalgia, and steroid dependence and that she was
disabled due to the effects of her treatment. Dr.
Wallace also opined that Baida had a “labile emo-
tional state.” (R. App. 10-11.)
The additional medical information submitted by
Baida was sent to the independent rheumatologist,
Dr. Abeles, for further review, but Dr. Abeles did not
find the new information to be supportive of total
disability. Medical Director Dr. Horne also reviewed
the information and opined that Dr. Abeles had made
valid and reasonable findings. (R. App. 11.)
10
Prior to the second appeal, Baida also submitted
a brief letter from a treating psychologist, Enid
Richey, Ph.D., who opined that Baida had Major
Depression and Anxiety. No treatment records were
sent with the psychologist’s one-paragraph letter,
although those records had previously been re-
quested. Despite the failure to provide treatment
records, Unum referred Dr. Richey’s letter, along with
the letter previously received from Baida’s psycholo-
gist and psychiatrist in October 2001, to Thomas M.
Pendergrass, R.N., Ph.D., for review. Dr. Pendergrass
found that the available data did not suggest or
describe psychiatrically based restrictions and limita-
tions. (R. App. 11-13.)
After these reviews, Unum advised Baida of its
determination that its prior decision was appropriate
and that her second appeal was denied. Unum ex-
plained that the additional medical information
provided had been reviewed and evaluated but that
the information submitted did not support a claim of
total disability. Unum again invited Baida to provide
the missing records pertaining to her psychiat-
ric/psychological treatment and it advised her that it
would keep her claim open for another 30 days to give
her the opportunity to provide that information. (R.
App. 12.)
Baida’s counsel and Dr. Wallace submitted fur-
ther correspondence disagreeing with Unum’s deci-
sion, but no _ records regarding mental health
treatment were provided. Further medical and psy-
chological reviews were conducted to address the
11
correspondence received from Baida’s counsel and Dr.
Wallace. However, the reviews did not find any basis
to alter the decision on Baida’s claim. The medical
review indicated that Dr. Wallace’s notes seemed to
“focus on the insured’s psychological response to her
steroid therapy.” However, no records had ever been
submitted to support a psychological aspect to Baida’s
claim and a review by Psychologist Dr. Pendergrass
noted that the limited information provided did not
support a claim of disability.
On September 30, 2003, Baida was advised,
through her counsel, that Unum’s decision remained
unchanged and that the denial ot .he claim had been
upheld. On October 29, 2003, Baida’s counsel submit-
ted a copy of a Social Security Notice of Award letter.
No further information regarding the basis for the
award was provided and Unum did not change its
decision. (R. App. 12-13.)
Proceedings Below
Baida filed an action for judicial review of
Unum’s benefit determination pursuant to ERISA, 29
U.S.C. §1132(a)(1B). Because the benefit plan
granted discretion to Unum to make the determina-
tion at issue, the district court ruled that it would
apply a deferential standard in reviewing Unum’s
determination. (App. 13 (denying Baida’s motion for
de novo review).) However, applying Firestone, the
district court also noted:
12
“(I]f a benefit plan gives discretion to an ad-
ministrater or fiduciary who is operating un-
der a confhec of interest, that conflict must
be weighed as a ‘facto[r] in determining
whether there is an abuse of discretion.’”
(App. 12 (quoting Firestone Tire & Rubber Co., 489
U.S. at 115, quoting Restatement (Second) of Trusts
§ 187, Comment d (1959)).)
In the courts of the Ninth Circuit, as elsewhere,
many ERISA benefit disputes involving an abuse of
discretion standard of review are decided based on
cross-motions for summary judgment. See, e.g., Jor-
dan v. Northrop Grumman Corp. Welfare Benefit
Plan, 370 F.3d 869 (9th Cir. 2004), Alford v. DCH
Foundation Group Long Term Disability Plan, 311
F.3d 955 (9th Cir. 2002), Desrosiers v. Hartford Life
and Acc. Co., 515 F.3d 87 (1st Cir. 2008), Williams uv.
Aetna Life Ins. Co., 509 F.3d 317 (7th Cir. 2007).
However, in this case, the district court denied the
parties’ cross-motions for summary judgment, finding
that there were triable issues of fact with respect to
whether Unum abused its discretion. The district
court then considered the parties’ trial briefs and
conducted a bench trial during which the court asked
multiple questions of both parties over approximately
three hours. The district court then made detailed
factual findings and determined that Unum’s decision
that Baida was not disabled was supported by the
record and did not constitute an abuse of discretion.
(App. 16.)
13
The Ninth Circuit affirmed in an unpublished
decision filed on December 20, 2007.° The court held
that the abuse of discretion standard of review ap-
plied pursuant to Firestone Tire & Rubber Co. uv.
Bruch, supra, 489 U.S. 101, 115 and Abatie v. Alta
Health & Life Ins. Co., supra, 458 F.3d 955, 963.
(App. 2-3.) The court also assumed that Unum had a
conflict of interest by virtue of its dual role as plan
insurer and decision maker and held that the district
court’s review was sufficient even if the court applied
“the more heightened, skeptical abuse of discretion
review required by Abatie,” which holds “that the
abuse of discretion standard of review will be more
skeptical when a conflict of interest or procedural
violation is involved.” (App. 5 (citing Abatie, 458 F.3d
at 967-68).) The court further concluded that “(t]he
record demonstrates that the district court carefully
considered the facts and circumstances of the case
before adopting its findings of fact. Additionally,
Baida has not demonstrated any clear error in the
district court’s factual findings.” (App. 6.)
¢
* The Ninth Circuit noted that its disposition “is not
precedent except as provided by 9th Cir. R. 36-3,” which provides
in pertinent part “[u)npublished dispositions and orders of this
court are not precedent except when relevant under the doctrine
of the law of the case or rules of claim preclusion or issue
preclusion.” (App. 1.)
14
REASONS FOR DENYING THE PETITION
A. The Standard Applied By The Ninth Cir-
cuit Is Not Inconsistent With Firestone
In Abatie v. Alta Health & Life Ins. Co., 458 F.3d
955 (9th Cir. 2006) (en banc), the Ninth Circuit held
that (a) there is an inherent conflict of interest where
a claim administrator fulfills dual roles as decision
maker and as payer of benefits; and (b) a reviewing
court should consider this conflict, as well as other
surrounding circumstances, when determining how
much deference to grant to the decision under review.
Id. at 967-68. Abatie rejected, as did this court in
Firestone, supra, any rule that would cause the
judicial review standard to default to de novo in the
face of such a conflict. Jd. In the present case, the
Ninth Circuit applied Abatie, although that case was
not decided until after the district court ruling.
The standard applied by the Ninth Circuit is at
least as stringent as the standard required by Fire-
stone. In Firestone, this court held that the conflict of
interest “must be weighed” as a factor in determining
whether a claim administrator’s decision constitutes
an abuse of discretion. Firestone, 489 U.S. at 115. The
Ninth Circuit applied Abatie, supra, and held that
Abatie called for a “more heightened, skeptical abuse
of discretion review” than would otherwise apply in
the absence of a presumed conflict. (App. 5 (citing
Abatie, 458 F.3d at 967-968).) It determined: “(t]he
record demonstrates that the district court carefully
considered the facts and circumstances of the case
15
before adopting its findings of fact” and that the
district court’s review satisfied the heightened level of
review requirement set forth in Abatie. (App. 5-6.)
The Ninth Circuit’s decision is supported by the
record, which documents the extensive review con-
ducted by the district court in this case. In many
cases governed by ERISA, judicial review involves
consideration of simultaneously filed opening and
responsive briefs. In contrast, the district court
reviewed nine briefs and supporting documents
(including evidence outside the administrative record)
pertaining to the parties’ cross-motions for summary
judgment, heard argument on those cross-motions,
considered trial briefs filed by the parties and con-
ducted extensive questioning of both counsel regard-
ing their clients’ respective positions over the course
of the bench trial. The district court demonstrated
that it reviewed the record with a peeled judicial eye
and its extensive review led it to conclude that
Unum’s decision was supported by the evidence and
did not constitute an abuse of discretion. See Rush
Prudential HMO, Inc. v. Moran, 536 U.S. 355, 384 n.
15 (2002). The Ninth Circuit ruled that the record
supported the district court’s decision and showed
that Unum had engaged in an “ongoing, good faith
exchange of information” with Baida. (App. 5 (citing
Jebian v. Hewlett-Packard Co. Employee Benefits Or.
Income Prot. Plan, 349 F.3d 1098, 1107 (9th Cir.
2003).) Given that the standard applied in this case
was at least as stringent as the Firestone standard,
and that the Ninth Circuit still held that Unum’s
16
decision was not an abuse of discretion, the decision
below was not inconsistent with Firestone, or if it
was, any error was harmless and there is no basis for
review by this court. |
B. Review Is Not Required Because Of This
Court’s Pending Decision In MetLife v. Glenn
Baida’s second argument, that certiorari is
warranted to address issues already under considera-
tion in MetLife (Metropolitan Life Insurance Com-
pany) v. Glenn, 128 S. Ct. 1117 (2008), is also meritless.
This court certified two questions for review in
Glenn: (1) whether the fact that an ERISA claim
administrator is also the funding source for benefits
constitutes a conflict of interest; and (2) how a conflict
should be taken into account on judicial review of a
discretionary benefits decision. This case is not an
appropriate vehicle for certiorari on either issue.
With respect to the first question in Glenn, after
Abatie the Ninth Circuit presumes the existence of a
conflict where the decision maker also pays claims
out of its own pocket. In those situations, the decision
of a claim administrator is viewed with skepticism.
Abatie, supra, 458 F.3d at 968. Pursuant to Abatie, the
Ninth Circuit treated Unum as a conflicted adminis-
trator and applied the heightened degree of scrutiny
required by Abatie. (App. 2 (referring to “Unum’s
inherent, structural conflict of interest of both mak-
ing decisions on claims and paying claims with its
own funds”).) In deciding Glenn, this court may or
17
may not presume the existence of a conflict. However,
because the Ninth Circuit presumed the existence of a
conflict in this case and ruled in favor of Unum anyway,
this court’s decision with respect to the first issue in
Glenn will have no impact on the result in this case.
With respect to the second question certified in
Glenn, both the respondent and the United States, in
support of the respondent, cite to Abatie as consistent
with this court’s mandate in Firestone and as a stan-
dard that allows for consideration of a conflict of
interest without disregarding the discretionary
authority granted to claim administrators. Abatie is
cited by the respondent in Glenn as providing a
“useful analytical structure” to determine the degree
of scrutiny required in cases involving conflicted claim
administrators. (See Glenn Respondent’s Brief, 2008
WL 809104 at *48.) Adbatie is cited by the United States
to support its contention that the appropriate standard
of review to be applied to decisions made by conflicted
claim administrators may involve careful scrutiny. (See
Glenn U.S. Brief, 2008 WL 859356 at *26-*27.) Specifi-
cally, the United States cites to Abatie’s holding that
“‘lalbuse of discretion review applie(s] to a discretion-
granting plan even if the administrator has a conflict of
interest,’ but that review must be ‘informed by’ the
administrator’s conflict of interest.” (Jd. at *26, quoting
Abatie, supra, 458 F.3d at 965.)
In the present case, both the district court and
the Ninth Circuit applied the “more heightened,
skeptical abuse of discretion review” required by
Abatie and advocated by the respondent and the
18
United States for adoption by this court in Glenn.
While Unum contends that the Abatie standard
should not guide the result in Glenn, the fact is that
in this case the Ninth Circuit applied a review stan-
dard that met or exceeded the standard argued by the
respondent and the United States in Glenn and still
found in Unum’s favor. Unless this court adopts an
even stricter standard, the decision in Glenn will not
have any impact on the result in this case.’
Finally, the conflict of interest issue under review
in Glenn is nothing more than a red herring in this
case because, regardless of how the deferential review
standard is affected by such a conflict, it will not’
change the result in this case. Both the district court
and the Ninth Circuit applied a thorough and skepti-
cal review of the record and both ruled that their
review showed that the decision on Baida’s claim was
well supported and that Unum had not abused its
discretion. The decision that Baida was not disabled
was supported by the opinion of an independent
Board-certified rheumatologist and withstood a
heightened degree of scrutiny. Baida and her counsel
were given ample opportunity to submit information
in support of her claim and Unum properly consid-
ered and evaluated all of the information submitted
* A more stringent standard would essentially wipe out
deferential review in the face of a structural conflict of interest.
This is exactly the position that the Third Circuit took in
Firestone. This Court expressly rejected such a position when it
overturned that decision. 489 U.S. at 115.
19
on the claim. Indeed, the record shows that rather
than evincing a bias in favor of denial, Unum at-
tempted (repeatedly) to obtain the records from
Baida’s mental health treatment to determine if there
was an alternative basis for her claim; it was pre-
vented from doing so by Baida’s refusal to release her
records. Accordingly, this case does not warrant
review.
CONCLUSION
For the foregoing reasons, it is respectfully
submitted that the Petition for Writ of Certiorari
should be denied.
Respectfully submitted,
DONALD J. SAPALA EDITH SANCHEZ SHEA
FIRST UNUM LIFE Counsel of Record
INSURANCE COMPANY BURKE, WILLIAMS &
1 Fourtain Square SORENSEN, LLP
Chattanooga, TN 37402 444 South Flower Street
Telephone: (423) 294-4479 Suite 2400
MARK E. SCHMIDTKE Los Angeles, CA 90071-2953
OGLETREE, DEAKINS, NASH, Telephone: (213) 236-0600
SMOAK & STEWART, P.C.
20 South Clark Street
Chicago, IL 60603
Telephone: (312) 558-1220
Counsel for Respondents
App. 1
GALTON & HELM LLP
ROBERT F. KEEHN, State Bar No. 115848
EDITH S. SHEA, State Bar No. 177578
KEIKO J. KOJIMA, State Bar No. 206595
500 South Grand Avenue, Suite 1200
Los Angeles, California 90071-2624
Telephone: (213) 629-8800
Facsimile: (213) 629-0037
Attorneys for Defendants
First UNUM Life Insurance Company and
Diversified Agency Services Group Benefit Plan
UNITED STATES DISTRICT COURT
CENTRAL DISTRICT OF CALIFORNIA,
WESTERN DIVISION
JOANNA BAIDA, CASE NO. CV 03-9345
ca GPS (CWx)
Plaintif, [Transferred to Judge
vs. George P. Schiavelli]
FIRST UNUM LIFE [PROPOSED] FINDINGS
INSURANCE COMPANY, |OF FACT, CONCLUSIONS
et al., OF LAW AND JUDGMENT
Defendants. (Filed Nov. 22, 2005)
FINDINGS OF FACT
1. Diversified Agency Services Group Benefit Plan is
an employee welfare benefit plan, sponsored by
Omnicom Management Inc. The Plan was funded in
part by a group contract of long-term disability insur-
ance, Policy No. 548712001, issued to Omnicom
App. 2
Management Inc. by UNUM. (Administrative Record
(“A.R.”] UASP00055-UASP00001)
2. The Plan provides disability benefits of 60% of
monthly earnings, up to a maximum of $15,000 per
month. The Plan also provides that benefits will be
reduced by deductible sources of income, including
Social Security disability income benefits. For dis-
abilities beginning before the age of 60, the maximum
benefit period is to age 65. However, “[dlisabilities
due to mental illness have a limited pay period up to
24 months.” (A.R. UASP00035)
3. The Plan defines “total disability” as being “lim-
ited from performing the material and substantial
duties of your regular occupation due to your sickness
or injury” and having “a 20% or more loss in your
indexed monthly earnings due to the same sickness
or injury.” (A.R. UASP00040)
4. Ifthe insured is able to work part-time, the policy
provides for partial disability benefits based on loss of
income. (A.R. VASP00039)
5. The Plan provides that a disability period ends
when “you are able to work in your regular occupa-
tion on a part-time basis but you choose not to.” (A.R.
UASP00035)
6. “Regular Occupation” is defined as “the occupa-
tion you are routinely performing when your disabil-
ity begins. UNUM will look at your occupation as it is
normally performed in the national economy, instead
App. 3
of how the work tasks are performed for a specific
employer or at a specific location.” (A.R. VASP00022)
7. The Plan provides that “[w]hen making a benefit
determination under the policy, UNUM has discre-
tionary authority to determine your eligibility for
benefits and to interpret the terms and provisions of —
the policy.” (A.R. UASP00020, UASP00044)
8. BAIDA submitted a claim for total disability
benefits in September 2000. She claimed that she had
been diagnosed with lupus in 1997 and that she was
totally disabled from her work as a senior account
executive at a public relations firm (Porter Novelli) in
New York City due to symptoms of rash, arthritis,
and fatigue, which she attributed to lupus. BAIDA’s
attending physician, Lisa R. Sammaritano, M.D.,
opined that BAIDA would be disabled from her usual
work until December of 2000. (A.R. UACL00002,
UACL00011, UACL00010, UACL00161, UACLO00016,
UACL00013-UACL00012, VACL00009-UACL00004)
9. In October 2000, UNUM learned that BAIDA had
relocated from New York City to Ontario, California.
In a telephone interview, BAIDA told UNUM that her
new doctor in California, Kenneth Kalunian, M.D.,
was reducing her medications and wanted to take her
off steroids completely. (A.R. VACL00851-UACL00850)
10. As part of its investigation of the claim, UNUM
obtained medical records from Dr. Kalunian and
Dr. Sammaritano and from BAIDA’s treating derma-
tologist, Dr. Howe. (A.R. UACL00019-UACL00028,
App. 4
UACL00039, UACL00096-UACL00307, UACL00312-
UACL00318)
11. An initial medical review indicated that the
diagnosis of Systemic Lupus Erythomatosis (SLE)
was supported by the clinical findings and it was
recommended that records be obtained after four
or five months to assess BAIDA’s status. (A.R.
UACL00334-UACL00332, UACL00326)
12. The recommendation to further evaluate the
status of BAIDA’s condition after several months was
consistent with BAIDA’s own treating physician’s
estimate that she would be able to return to work
three months after filing her claim. (A.R. UACL00161)
13. Based on its initial medical review, UNUM
began payment of BAIDA’s claim following the 90-day
elimination period required by the policy. (A.R.
UACL00337-UACL00335)
14. BAIDA submitted supplemental claim statements
and attending physician statements from Dr. Kalunian
and UNUM continued to pay her claim. (A.R.
UACL00359-UACL00357, UACL00374-UACL00370)
15. In August 2001, a further medical review was
conducted and it was determined that updated re-
cords were needed from BAIDA’s attending physician
as well as records from psychiatric treatment refer-
enced in the medical records. (A.R. UACL00388-
UACL00390)
App. 5
16. In response to UNUM’s request for psychiatric
records, the only “record” received was a letter, co-
authored by Enid Richey, Ph.D. and John Ursino,
M.D. Although the letter noted that BAIDA had
been seen for therapy in 31 sessions and for medica-
tion management about six times, no records of
any treatment were provided. (A.R. UACL00394-
UACL00393)
17. In September 2001, BAIDA and UNUM began
discussing the possibility of BAIDA’s returning
to work in 2002. (A.R. UACL00392, UACL00845,
UACL00397)
18. In November 2001, Lady Jackson, UNUM’s
Senior Vocational Case Manager, spoke by telephone
with BAIDA regarding her possible return to work.
(A.R. VACL00401-UACL00399)
19. To facilitate an appropriate return to work
program for BAIDA, UNUM contacted BAIDA’s prior
employer in New York to discuss freelance opportuni-
ties and assisted BAIDA in drafting a proposal for
freelance employment with her former employer. (ALR.
UACL00398, UACL00684, UACL00450-UACL00451,
UACL00412-UACL00405, UACL00421)
20. UNUM also contacted BAIDA’s newest attend-
ing physician, Eugene Boling, M.D., to obtain his
input regarding occupational rehabilitation. (A.R.
UACL00433)
21. A further medical review on December 14, 2001
indicated that the current medical records did not
App. 6
support any significant physical or psychiatric limita-
tions and that BAIDA should be able to participate
in a return-to-work program. (A.R. UACL00419-
UACL00418)
22. On or about January 18, 2002, UNUM received
a letter and Estimated Functional Abilities Form
from BAIDA’s treating physician, Dr. Boling, who
opined that BAIDA’s symptoms were attributable to
both SLE and fibromyalgia, but approved BAIDA’s
participation in the return-to-work program. (A.R.
UACL00524-UACL00523, UACL00527, UACL00525-
UACL00526)
23. Dr. Boling agreed with UNUM’s suggestion that
BAIDA begin working three five-hour days and
then gradually increase to eight-hour days. (A.R.
UACL00527)
24. The form submitted by Dr. Boling indicated that
BAIDA could perform four hours of sedentary activity,
two hours of light activity and two hours of medium
activity in a work day. (A.R. UACL00526)
25. At the end of January 2002, UNUM and BAIDA
reached an agreement whereby she would receive
benefits for six months, through June 30, 2002,
during which time she would participate in a return-
to-work program. Under the agreement, if BAIDA
wanted to continue her claim of disability after June
2002, she would notify UNUM and her claim would
be considered. (A.R. VACL00679-UACL00677)
App. 7
26. In July 2002, BAIDA requested that her claim
be reopened. BAIDA said that she had performed
“freelance p.t. work (when available),” but that her
physical and mental limitations did not allow for full
time work, and that having good and bad days made
it difficult to keep a schedule. (A.R. UACL00547,
UACL00543, LACL00546, UACL00549, UACL00545)
27. An accompanying medical record note from Dr.
Boling revealed that BAIDA had just married and
taken a one-week honeymoon to Jamaica. It also
noted that she had been stressed in part by “trying to
start up some business through home.” Dr. Boling
went on to note: “Is having ongoing joint pain, but
has been able to get back to doing work at home,
although at limited hours of 10-12 hours per week.”
(A.R. UACL00545)
28. Dr. Boling submitted another Estimated Func-
tional Abilities Form, again, indicating that Badia
could perform four hours of sedentary activity, two
hours light activity and two hours of medium activity
in a work day. (A.R. VACL00549)
29. UNUM had the new claim documents reviewed
by medical consultant Janet Shepard, R.N. and by
Medical Director Tanya Mack Horne, M.D. The
review of the records reflected that BAIDA’s restric-
tions and limitations had not changed since January
2002, when her physician approved her participation
in the return-to-work program. Dr. Horne opined that
although BAIDA experienced periods of fatigue, her
ability to work at home would allow her to pace
App. 8
herself and rest as needed (A.R. UACLO00552-
UACL00551, UACL00555-UACL00553)
30. UNUM also had BAIDA’s new claim reviewed by
Rehabilitation Counselor G. Shannon O’Kelley,
M.Ed., who opined that BAIDA would be able to
perform her occupational duties within the restric-
tions and limitations presented by her attending
- physician. (A.R. UACL00556-UACL00559)
31. Based on the opinions of the medical and voca-
tional reviewers that BAIDA’s claimed limitations
were not sufficient to render her totally disabled from
her occupation and that her limitations could be
accommodated so that she could continue to work,
BAIDA’s claim for continued total disability benefits
was denied. UNUM advised BAIDA of the denial in a
letter dated September 23, 2002. The letter advised
BAIDA that if she wished to appeal the denial of her
claim, she should submit a written request and any
new information she would like considered within
ninety days. (A.R. UACL00563-UACL00561)
32. On October 21, 2002, BAIDA appealed the
denial of her claim. With her appeal, BAIDA submit-
ted a new Estimated Functional Abilities Form
completed by Dr. Boling which indicated that BAIDA
was limited to only four hours of “sedentary activity”
per day or no more than 15 hour weeks. (A.R.
UACL00572-UACL00566)
33. The appeal documents were reviewed by Dr.
Horne, who found no basis for Dr. Boling’s change
in opinion that BAIDA could not perform light or
App. 9
moderate activity, when he had previously opined on
two occasions that she could perform up to four hours
of “light/moderate” activity, in addition to four hours
of “sedentary activity.” (A.R. VACL00578-UACL00574)
34. In a letter dated November 13, 2002, UNUM
advised BAIDA that the information she had submit-
ted did not appear sufficient to reverse the decision
on her claim, but that her file had been sent to the
Quality Performance Support Unit for further appel-
late review. (A.R. VACL00579)
35. Upon further review, UNUM decided to have
BAIDA’s claim reviewed by an independent rheuma-
tologist and it informed BAIDA that an independent
review would be conducted. (A.R. UACL 00605)
36. UNUM also provided BAIDA with a complete
copy of her disability claim file and a copy of the
group LTD policy at her request. (A.R. UACL00602,
UACL00603, UACL00605)
37. UNUM then sought the opinion of an independ-
ent rheumatologist, Micha Abeles, M.D. (A.R. UAIA
00005-UAIA 00007)
38. Dr. Abeles is an Associate Professor of Medicine
at the University of Connecticut, a fellow of the
American Board of Rheumatology, and has published
extensively regarding rheumatological conditions,
including lupus and fibromyalgia. (A.R. VACL00663-
UACL00638)
39. Dr. Abeles reviewed the medical information and
opined that BAIDA’s claim of total disability was not
App. 10
supported. Specifically, Dr. Abeles found: “Ms. Rice
appears to be a patient with a functional somatic
disorder ... There is no evidence for active SLE....
There is no evidence in the clinical notes that allow
an objective reader to conclude that disability exists.
Complaint of fatigue are the patient’s major complaint;
yet, fatigue is not presently addressed (e.g., by. psychi-
_atric evaluation, use of anti-depressants such as SSRIs,
or use of energizing medication as Provigil.” (A.R.
UACL00771-UACL00768, UACL00663-UACL00638)
40. Dr. Abeles also noted that there was no evidence
of a current SLE diagnosis. (A.R. UACL 00769)
41. With regard to the limitations provided by Dr.
Boling, Dr. Abeles stated: “Dr. Boling does fill out an
estimated function ability form. He eventually changes
it. It’s unclear how Dr. Boling was able to conclude the
limitations he placed on Ms. Rice from his notes.
There is not documentation that indicates any major
functional process problem. There is also nothing
documented in Dr. Boling’s notes that warrants him
changing his evaluation.” (A.R. VACL00769)
42. On March 14, 2003, UNUM advised BAIDA that
its earlier decision denying benefits was affirmed and
that her appeal was denied. UNUM explained that
based on an evaluation of all of the information
gathered on her claim, including the report of Dr.
Abeles, it appeared that she was not totally disabled
under the terms of her policy. UNUM also noted
that while it had requested psychiatric treatment
records several times, such records had never been
App. 11
received. UNUM also advised BAIDA that it
would forward Dr. Abeles’ report to her treating
physician, Dr. Boling. (A.R. UACL00750-UACL00746,
UACL00614-UACL00615)
43. At BAIDA’s request, UNUM agreed to provide
an extension of time until May 31, 2003 in which to
provide additional information for consideration of
her appeal. (A.R. VACL00624-UACL00623)
44. BAIDA retained counsel and submitted a fur-
ther appeal on May 30, 2003. (A.R. UACL 00879-
UACL00898)
45. This second appeal relied on letters provided to
UNUM by BAIDA%s treating rheumotologist, Dr.
Boling, and from Dr. Daniel Wallace, another rheu-
motologist who had seen BAIDA for the first time
after her claim was denied. The letters from Dr.
Boling stated that the two initial Estimated Func-
tional Abilities Forms he had previously submitted in
January 2002 and July 2002 were incorrect and that
although he had previously stated that BAIDA could
engage in four hours of sedentary activity, two hours
of light activity and two hours of medium activity, he
had actually meant that she could engage in four
hours of sedentary activity (with two of the four being
light activity and the other two being medium activ-
ity). Dr. Boling also responded to Dr. Abeles’ report.
Dr. Boling opined that BAIDA could not work “full
time in her fast-paced occupation.” However, he also
opined that BAIDA could work part-time and that
“Joanna’s freelancing work is well-suited to her
App. 12
limitations, since she can control her workload
and work from home, resting as needed.” (A.R.
UACL00823, UACL00825-UACL00828)
46. Dr. Wallace’s report was based on his single
visit/evaluation. In his report, and note following the
report, he opined that BAIDA hac SLE, severe fi-
bromyalgia and steroid dependence and that she was
disabled due to the effects of her treatment. Dr.
Wallace also opined that Baida had a “labile emo-
tional state.” (A.R. VACLO00855-UACL00857)
47. The additional medical information submitted
was sent to the independent rheumatologist, Dr.
Abeles, for further review. (A.R. UAIA 00013, UACL
00945)
48. Dr. Abeles did not find the new information to be
supportive of total disability. (A.R. UACL 00954-
UACL 00956)
49. UNUM’s Medical Director, Dr. Horne, reviewed
Dr. Abeles’ report and found that Dr. Abeles had made
valid and reasonable findings, and that it did not
appear that Dr. Abeles’ assessment had changed
based on the additional information submitted. (A.R.
UACL00963-UACL00961)
50. Prior to the second appeal, BAIDA also submit-
ted a brief letter from clinical psychologist Dr. Richey
stating that he was seeing BAIDA for psychotherapy,
that her diagnoses were Major Depression aiid Anxi-
ety, and that her emotional and psychological distress
App. 13
were related to her physiological impairments. (A.R.
UACL00948)
51. No treatment records were sent with the one-
paragraph letter from Dr. Richey, although they had
previously been requested. Dr. Richey’s letter, along
with the letter previously received from BAIDA’s
psychologist in October of 2001, were referred to
Thomas M. Pendergrass, R.N., Ph.D., for review. Dr.
Pendergrass found that the available data did not
suggest or describe psychiatrically based restrictions
and limitations. (A.R. UACL00950-UACL00949,
UACL00952-UACL00953)
52. On August 8, 2003, UNUM advised BAIDA of its
determination that its prior decision was appropriate
and that her second appeal was denied. UNUM
explained that the additional medical information
provided had been reviewed and evaluated but that
the information submitted did not support a claim of
total disability. UNUM again invited BAIDA to pro-
vide the missing records pertaining to her psychiatric/
psychological treatment. UNUM also advised BAIDA
that her claim would remain open for another 30 days
to give her th2 opportunity to provide that informa-
tion. (A.R. UACL00977-UACL00972)
53. BAIDA’s counsel and Dr. Wallace submitted
further correspondence disagreeing with UNUM’s
decision, but no records regarding mental health
treatment were provided. (A.R. UACLO00980-
UACL00979, UACL01068-UACL01064 and UACLO1063-
UACL01062)
App. 14
54. Further medical and psychological reviews were
conducted to address the correspondence received
from BAIDA’s counsel and Dr. Wallace. (A.R. UA-
CL001087, UACL01089, UACLO1088; UACLO01091-
UACLO01090)
55. The reviews did not find any basis for an altera-
tion of the decision on BAIDA’s claim. The medical
review indicated that Dr. Wallace’s notes seemed to
“focus on the insured’s psychological response to her
steroid therapy.” (A.R. UACL01087, UACLO01089,
UACL01088)
56. No records had ever been submitted to support
a psychological aspect to Baida’s claim and a review
by Psychologist Dr. Pendergrass noted that the
limited information provided did not support signifi-
cant treatment or symptoms. (A.R. UACLO1091-
UACLO01090)
57. On September 30, 2003, BAIDA was advised,
through her counsel, that UNUM’s decision remained
unchanged and that the denial of the claim had been
upheld. (A.R. VACL01096-UACL01092)
58. On October 29, 2003, BAIDA’s counsel submitted
a copy of a Social Security Notice of Award letter.
(A.R. UACL 01097-UACL11102)
59. No further information regarding the basis for
the award was provided and UNUM’s decision re-
mained unchanged. (A.R. VACLO1104-UACL01103)
App. 15
CONCLUSIONS OF LAW
1. This Court has jurisdiction, pursuant to 28
U.S.C. § 1331 and 29 U.S.C. § 1132(e)(1).
2. The Court reviews UNUM’s benefit determi-
nation for abuse of discretion only, pursuant to its
Order of April 28, 2005 denying Plaintiff’s Motion for
Summary Adjudication on the Standard of Review.
(Attached hereto as “A.”)
3. The Court’s review of the decision on Plain-
tiff’s claim under the abuse of discretion standard is
limited to the Administrative Record. See Mongeluzo
vu. Baxter Travel Long Term Disability Benefit Plan, 46
F.3d 938, 944 (9th Cir. 1995); Kearney v. Standard
Ins. Co., 175 F.3d 1084, 1090 (9th Cir. 1999).
4. “(Ijt is an abuse of discretion for an ERISA
plan administrator to make a decision without any
explanation, or in a way that conflicts with the plain
language of the plan, or that is based on clearly
erroneous findings of fact.” Atwood v. Newmont Gold
Co., 45 F.3d 1317, 1323-24 (9th Cir. 1995).
5. However, “review under the ‘clearly errone-
ous’ standard is significantly deferential, requiring a
‘definite and firm conviction that a mistake has been
committed.’” Concrete Pipe & Products, Inc. v. Constr.
Laborers Pension Trust, 508 U.S. 602, 623, 113 S.Ct.
2264, 2280, 124 L.Ed.2d 539, 564 (1993). “[T)hat
standard certainly does not permit the overturning of
a decision where there is substantial evidence to
support the decision, that is, where there is ‘relevant
App. 16
evidence [that] reasonable minds might accept as
adequate to support a conclusion even if it is possible
to draw two inconsistent conclusions from the evi-
dence.’” Snow v. Standard Insurance Company, 87
F.3d 327, 331-32 (9th Cir. 1996) (citing Maynard uv.
San Jose, 37 F.3d 1396, 1404 (9th Cir. 1994)).
6. Although there must be some support for its
decision, UNUM need not demonstrate the validity of
its decision by a preponderance of the evidence. See
Voight v. Metropolitan Life Ins. Co., 28 F.Supp.2d 569,
576 (C.D. Cal. 1998) (citing Sandoval v. Aetna Life &
Casualty Ins. Co., 967 F.2d 377, 382 (10th Cir. 1992)).
Instead, BAIDA must demonstrate not only that
UNUM’s decision was incorrect, but that it was
unreasonable. See Donato v. Metropolitan Life Ins.
Co., 19 F.3d 375, 380 (7th Cir. 1994). See also, Horan
v. Kaiser Steel Retirement Plan, 947 F.2d 1412, 1417
(9th Cir. 1991) (emphasis in original).
DATED: Nov. 21,2005 /s/ George P. Schiavelli
UNITED STATES DISTRICT
COURT JUDGE
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