Petition for Writ of Certiorari — Tiffany (NJ) Inc. v. eBay Inc.
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reme Court, U.S.
- FILED
O\ 19-300 Aus 27 2010
OFFICE OF THE CLERK
IN THE
Supreme Court of the Wnited States
TIFFANY (NJ) INC. AND
TIFFANY AND COMPANY,
Petitioners,
v.
EBAY INC.,
Respondent.
On Petition For A Writ Of Certiorari
To The United States Court Of Appeals
For The Second Circuit
PETITION FOR A WRIT OF CERTIORARI
MIGUEL A. ESTRADA
Counsel of Record
Scott P. MARTIN
GIBSON, DUNN & CRUTCHER LLP
1050 Connecticut Avenue, N.W.
Washington, D.C. 20036
(202) 955-8500
mestrada@gibsondunn.com
Counsel for Petitioners
QUESTION PRESENTED
This Court held in Jnwood Laboratories, Inc. v.
Ives Laboratories, Inc. that a defendant is lable for
contributory trademark infringement if “it continues
to supply its product to one whom it knows or has
reason to know is engaging in trademark infringe-
ment.” 456 U.S. 844, 854 (1982). The defendant in
this case operates an online marketplace, which it
knows is used to sell substantial quantities of goods
that infringe the plaintiffs’ trademarks. The Second
Circuit held, in direct conflict with the Ninth Circuit,
that the defendant cannot be held liable for contribu-
tory trademark infringement unless the trademark
holders can prove that the defendant knows which
particular items are infringing.
The question presented is whether, under the
doctrine of contributory trademark infringement, a
defendant can be held liable for operating a market-
place that it knows is used to sell substantial quanti
ties of goods that infringe a plaintiffs trademark,
even if it does not know which particular goods are
infringing.
ll
RULE 29.6 STATEMENT
Pursuant to this Court’s Rule 29.6, undersigned
counsel state that Petitioner Tiffany (NJ) Inc. was,
on February 1, 2008, merged with and into Tiffany
(NJ) LLC, which is a wholly owned subsidiary of Pe-
titioner Tiffany and Company, which in turn is a
wholly owned subsidiary of Tiffany & Co. Tiffany &
Co. has no parent company, and no publicly held
company owns 10% or more of its stock.
lll
TABLE OF CONTENTS
Page
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REASONS FOR GRANTING THE PETITION ....... 12
1. THE SECOND - CIRCUIT INCORRECTLY
RESOLVED THE QUESTION PRESENTED AND
CREATED A SPLIT WITH THE NINTH
Ce 13
II. THE QUESTION PRESENTED IS EXTREMELY
IMPORTANT TO ALLOCATING TRADEMARK
RIGHTS AND BURDENS IN THE MODERN
ROC WOMIITIE TE MMIII ccs cssvessescosssoncesusstassasncenesesesss 22
en a as 28
APPENDIX A: Opinion of the United States
Court of Appeals for the Second Circuit ............. la
APPENDIX B: Opinion of the United States
District Court for the Southern District of
ae ee eee 43a
lV
TABLE OF AUTHORITIES
Page(s)
CASES
Ashcroft v. Iqbal,
Rs te PT CED ccc ceccescocssenecsuvscccrecsencesncaess 21
Coca-Cola Co. v. Snow Crest Beverages, Inc.,
64 F. Supp. 980 (D. Mass. 1946)...........00...... 15, 16
Fonovisa, Inc. v. Cherry Auction, Inc.,
16 F.3d 259 (Oth Cir. 1996)...............ceccssssees passim
Fonovisa, Inc. v. Cherry Auction, Inc.,
847 F. Supp. 1492 (E.D. Cal. 1994)..................... 19
Inwood Labs., Inc. v. Ives Labs., Inc.,
ME as EC RII ioc ivicnvncaccsncaicaiecinasernedereses passim
Ives Labs., Inc. v. Darby Drug Co.,
488 F. Supp. 394 (E.D.N.Y. 1980) ....................0.. 14
Ives Labs., Inc. v. Darby Drug Co..,
Ge Fee De Ce UE, BOE) viveicccvcccscccccssescocevessess 14
L’Oréal S.A. v. eBay International AG,
[2009] EWHC 1094 (CH) ............cccscsescconsceseee 26, 27
S.A. Louis Vuitton Malletier v. eBay Inc.,
Tribunal de Commerce de Paris,
Premiére Chambre B, No. 200677799
ne i eae ee acedae 25
Sony Corp. of Am. v. Universal City
Studios, Inc.,
gt Rs 2 | A eR 10, 11, 16, 17
STATUTE
Bers WE IIT iy ca ndcedi.ctncas dup suicencecsuts secvcnmnioeneieeav a aee 1
RULE
Ue cscs ces chciveponsiadsoananssseroersexegssiene
OTHER AUTHORITIES
Matthew Benjamin, A World of Fakes,
U.S. News & World Report, July 14,
ENT EGUc uu ahanShavsdnbinsaeustsntsxtesséabevesansecses
Doreen Carvajal, Court Sides with LVMH
over eBay, N.Y. Times, June 30, 2008.......
James C. Duff, Admin. Office of the U.S.
Courts, Judicial Business of the
United States Courts: 2009 Annual
Report of the Director ........... cash texnuseahccves
Matthew Fornaro, A Parallel Problem:
Grey Market Goods and the Internet,
8 J. Tech. L. & Pol’y 69 (2003)................06.
A ES OR ee)
Internet Systems Consortium,
Internet Host Count History ......................
Valerie Walsh Johnson & Laura P.
Merritt, Tiffany v. eBay: A Case of
Genuine Disparity in International
Court Rulings on Counterfeit Products,
Landslide, Nov./Dec. 2008 ....................00008
The Links Between Intellectual Property
Crime and Terrorist Financing:
Hearing Before the H. Comm. on Int'l
Relations, 108th Cong. (2003) ...................
vivaueaues 23
Siaseckeas 25
eases 23
vi
Irina D. Manta, Jn Search of Validity: A
New Model for the Content and
Procedural Treatment of Trademark
Infringement Surveys, 24 Cardozo Arts
es as IEE CINE Boo aci cdc decidccesvecssccsesvcsencsnnsss 18
Roslyn A. Mazer, From T-Shirts to
Terrorism: That Fake Nike Swoosh
May Be Helping to Fund Bin Laden's
Network, Wash. Post, Sept. 30, 2001 .................. 23
Ellie Mercado, Note, As Long As ‘It’ Is Not
Counterfeit: Holding eBay Liable for
Secondary Trademark Infringement in
the Wake of LVMH and Tiffany, Inc.,
28 Cardozo Arts & Ent. L.J. 115 (2010).............. 25
Office of the Comptroller, City of New York,
Bootleg Billions: The Impact of the
Counterfeit Goods Trade on New York
See IED iv ccachnassennisceskunns dusucsunavapaparstoasesavdkcelanads 23
Eric Pfanner, French Court Clears eBay
in Selling Fake Goods, N.Y. Times,
SN Was UI Gaccigisessinaeusceuissinicetucapsisinesieasspsanavsaveds 26
PETITION FOR A WRIT OF CERTIORARI
Petitioners Tiffany (NJ) Inc. and Tiffany and
Company (collectively “Tiffany”) respectfully petition
for a writ of certiorari to review the judgment of the
United States Court of Appeals for the Second Cir-
cuit.
OPINIONS BELOW
The opinion of the court of appeals (App., in-
fra, la-42a) is reported at 600 F.3d 93. The opinion
of the district court (App., infra, 48a—172a) is re-
ported at 576 F. Supp. 2d 463.
JURISDICTION
The judgment of the court of appeals was entered
on April 1, 2010. Justice Ginsburg extended the time
in which to file a petition for a writ of certiorari to
and including August 30, 2010. See No. 09A1205.
The jurisdiction of this Court is invoked under 28
U.S.C. § 1254(1).
STATEMENT
Tiffany designs branded jewelry that it manufac-
tures in the United States for sale under its world-
famous trademarks; respondent eBay Inc. operates
an Internet-based marketplace in which users can
purchase goods from other users. After a bench trial,
the district court found that a “significant portion of
the ‘Tiffany’ sterling silver jewelry listed on the eBay
website ... was counterfeit.” App., infra, 83a. The
Second Circuit did not question this finding but
nonetheless held that, “(flor contributory trademark
infringement liability to lie, a service provider must
have more than a general knowledge or reason to
know that its service is being used to sell counterfeit
goods.” Id. at 27a. Instead, the court of appeals con-
2
cluded, “[slome contemporary knowledge of which
particular listings are infringing or will infringe in
the future is necessary.” Jd. at 27a—28a (emphasis
added).
The opinion below cannot be reconciled with the
Ninth Circuit’s decision in Fonovisa, Inc. v. Cherry
Auction, Inc., 76 F.3d 259 (9th Cir. 1996). In Fono-
visa, the Ninth Circuit concluded that the plaintiff
had “stated a claim for contributory trademark in-
fringement” based on allegations that the operator of
a flea market was “aware that vendors .. . were sell-
ing counterfeit recordings in violation of [the plain-
tiff]’s trademarks.” /d. at 261, 265. In stark contrast
to the Second Circuit’s approach, the Ninth Circuit
did not require any allegation that the defendant
knew which particular recordings were counterfeit.
The correct resolution of this disagreement is
unquestionably important: The selection of appro-
priate standards for contributory liability in the con-
text of Internet commerce is an issue that has re-
ceived worldwide attention and indeed divided the
courts in other countries. As the Second Circuit ac-
knowledged, “[a] Belgian court declined to hold eBay
liable for counterfeit cosmetic products sold through
its website,” while “French courts . . . have concluded
that eBay violated applicable trademark laws.”
App., infra, 22a n.8; see also Valerie Walsh Johnson
& Laura P. Merritt, Tiffany v. eBay: A Case of Genu-
ine Disparity in International Court Rulings on
Counterfeit Products, Landslide, Nov./Dec. 2008, at
22, 23. Given the undoubted importance of this is-
sue, particularly in light of the global reach of online
marketplaces such as eBay and the critical role
played by trademarks in supporting consumer confi-
dence in online commerce, the proper scope of federal
3
trademark law is an issue that warrants this Court’s
review.
1. For more than 170 years, Tiffany has
“achieved great renown as a purveyor of high-quality
and luxury goods” under the TIFFANY, TIFFANY &
CO., T & CO., and other trademarks. App., infra,
49a. These trademarks are “indisputably famous”
and are a “valuable asset owned by Tiffany.” Jd. at
50a. Since 2000, all new Tiffany merchandise sold in
the United States has been available exclusively
through Tiffany’s retail stores, catalogs, webpage,
and Business Sales division; Tiffany does not use
liquidators, sell overstock merchandise, or hold
“sales.” Id. at 52a.
eBay operates an online marketplace at
www.ebay.com, which “connect|s] buyers and sellers
and ... enable[s] transactions, which are carried out
directly between eBay members.” App., infra, 56a—
57a. eBay generates revenue through various fees
charged to its sellers. When a listing is created,
eBay collects an “insertion fee” ranging from $0.20 to
$4.80. Id. at 57a. If the item is sold, eBay collects a
“final value fee” ranging from 5.25% to 10% of the
sale price. /bid. eBay earns additional revenue if
the payment is processed through PayPal, an eBay
subsidiary, which charges between 1.9% and 2.9% of
the transaction amount, plus $0.30. Jd. at 58a. Be-
tween April 2000 and June 2004, eBay earned $4.1
million in revenue from sales of purported Tiffany
jewelry. Id. at 70a.
eBay repeatedly attempted to “boost” sales on its
webpage by encouraging sellers to offer Tiffany mer-
chandise. App., infra, 67a; see also id. at 68a (noting
that eBay took “activle]” steps to “grow the sales of
Tiffany items on its website”). In 2004, a newsletter
4
to jewelry sellers advised them to “usle] recom-
mended keywords to boost sales” and identified “Tif-
fany & Co.” as a recommended keyword because it
had “been used often” in recent eBay searches. Id. at
67a. Again in September 2006, eBay told sellers that
the terms “Tiffany” and “Tiffany & Co.” were top
search terms. ld. at 68a. These were not isolated
incidents; to the contrary, eBay regularly reported
demand for Tiffany items through its “Hot Catego-
ries Report,” which identified keywords for which
there was significant demand. J/bid.; see also ibid.
(discussing eBay’s “Holiday Hot List,” which in-
cluded Tiffany merchandise on a “detailed list of
products predicted to be in high demand and short
supply this holiday season”).
eBay rewarded the efforts of sellers who followed
its advice by encouraging buyers to purchase Tiffany
merchandise through eBay. App., infra, 68a. Before
2003, eBay “actively advertised the availability of
Tiffany merchandise on its website” and “purchased
sponsored link advertisements on Yahoo! and Google
advertising the availability of Tiffany items on
eBay.” Jd. at 69a. In response to a letter from Tif-
fany, eBay claimed to have stopped purchasing those
links. J/bid. In fact, it simply enlisted the services of
a third party, Commission Junction, to operate an
“affiliate program” in which “sellers who registered
as ‘affiliates’ contracted with Commission Junction
and then bought sponsored links on Google.” Jbid.
The affiliates could then be reimbursed “depending
on how much business they drove to the eBay web-
site.” Ibid. eBay did not ask Commission Junction
to prohibit affiliates from using Tiffany as a keyword
to trigger sponsored links or in the text of the spon-
sored links themselves, and thus the district court
specifically found that “eBay did not fully discon-
5
tinue the practice of advertising Tiffany goods on
eBay through sponsored links.” Jd. at 70a.
In early 2003, Tiffany discovered that vendors
were using eBay to sell large quantities of counterfeit
Tiffany merchandise. ‘lo assess the extent of this il-
licit activity, Tiffany conducted two “Buying Pro-
grams”—one in 2004 and another in 2005—in which
it purchased various Tiffany items on eBay and then
determined how many of these items were counter-
feit. App., infra, 79a—80a. In the 2004 Buying Pro-
gram, Tiffany found that 73.1% of the goods pur-
chased were counterfeit and only 5% were genuine.
Id. at 80a.! In the 2005 Buying Program, Tiffany
found that 75.5% of the items were counterfeit. bid.
Although the district court ultimately concluded that
these surveys provide only “limited evidence as to
the total percentage of counterfeit goods available on
eBay at any given time,” id, at 82a, it nonetheless
found that “a significant portion of the ‘Tiffany’ ster-
ling silver jewelry listed on the eBay website ... was
counterfeit,” id. at 83a; see also id. at 140a (noting
the “voluminous” amount of counterfeit Tiffany mer-
chandise). Indeed, even eBay’s own expert “conceded
that a substantial amount of the “Tiffany’ jewelry
listed on eBay’s website—-30% or more—could safely
be deemed to be counterfeit.” Jd. at 82a.
Tiffany’s initial strategy for combating counter-
feiting was to bring lawsuits directly against indi-
vidual counterfeiters. App., infra, 70a—7la,_ Al-
though it pursued several lawsuits against eBay
sellers, id. at 70a & n.13, Tiffany soon realized that
1 Tiffany concluded that the remaining 21.9% were poten-
tially actionable but did not conclusively determine that they
were counterfeit. App., infra, 80a.
6
this strategy was ineffective given the large «umber
of counterfeiters on eBay (many of which used multi-
ple usernames) and the fact that these eBay mem-
bers were typically anonymous. Instead, Tiffany
concluded that the better approach was to seek
eBay’s cooperation in attempting to stop the flow of
counterfeit merchandise on its site. Id. at 71a.
In May 2003, Tiffany’s outside counsel wrote
eBay to complain about the “deluge of counterfeit Tif-
fany merchandise, the vast majority of which has
been sold through eBay.” App., infra, 7la. Noting
that there were no authorized third-party vendors
for Tiffany merchandise, the letter explained that it
should “be apparent to eBay that any seller of a sig-
nificant lot—i.e. five pieces or more—of purported
‘Tiffany’ jewelry is almost certainly selling counter-
feit merchandise.” Jd. at 7la—72a. (In fact, some
sellers were listing thousands of purported Tiffany
items at a time. See C.A. App. 108-09.) The letter
demanded that eBay immediately remove listings for
all counterfeit Tiffany merchandise currently on the
eBay website and take steps permanently to elimi-
nate the sale of such counterfeit merchandise. App.,
infra, 72a.
eBay rejected these demands and instead en-
couraged Tiffany to participate in eBay’s Verified
Rights Owner (“VeRO”) program, a “notice-and-
takedown” system under which eBay could remove
potentially infringing listings. App., infra, 72a; see
also id. at 63a—66a. To trigger VeRO’s takedown
procedure, a trademark holder was required to sub-
mit a Notice of Claimed Infringement (““NOCI”) at-
testing, under penalty of perjury, that it had a “good-
faith belief” that the particular item is infringing.
Id. at 64a. eBay primarily employed a “three-strikes
7
rule” for suspensions in response to NOCIs, under
which a particular seller generally would be sus-
pended from eBay only after its listings were subject
to three NOCIs. Jd. at 12a, 88a. VeRO did not, how-
ever, resolve eBay’s massive counterfeiting problem.”
Unable to stop counterfeiting on eBay through
the VeRO program, Tiffany filed suit. Among other
things, it alleged that eBay is liable for contributory
trademark infringement under the Lanham Act, as
well as the parallel doctrine under New York law.3
In addition to damages, Tiffany sought an injunction
prohibiting eBay from “assisting in or contributing to
the offering for sale, sale, advertising and/or promo-
tion in the United States of ... jewelry bearing the
TIFFANY, TIFFANY & CO., or T & CO. trademarks,
except for genuine merchandise that in its entirety
has been made, sponsored or approved by [Tiffany].”
App., infra, 187a.
2. After a bench trial, the district court entered
judgment for eBay. App., infra, 44a—47a, 172a. The
court began its analysis by noting that “[i]t is well
established that ‘liability for trademark infringement
can extend beyond those who actually mislabel goods
2 To the contrary, “[iln each year from 2003 through 2006,
Tiffany reported substantially more listings [through VeRO]
than it did the year prior.” App., infra, 76a. Tiffany reported
20,915 infringing listings in 2003; 45,252 in 2004; 59,012 in
2005; and 134,779 in 2006. Jbid. By the time of trial, Tiffany
had reported a total of 284,149 listings. Jbid. These figures
likely understate the actual number of counterfeit items be-
cause they “represent only listings,” whereas “a single listing
may have offered multiple Tiffany items.” 7d. at 76a n.16.
3 “The elements required to prevail on trademark infringe-
ment... under New York common law mirror the Lanham Act
claims for trademark infringement... .” App., infra, 99a.
8
with the mark of another.” Jd. at 115a (quoting Jn-
wood Labs., Inc. v. Ives Labs., Inc., 456 U.S. 844, 853
(1982)). Under this Court’s decision in Jnwood, the
district court noted, a defendant may be held con-
tributorily liable if it “continues to supply’ its product
to one whom it knows or has reason to know is en-
gaging in trademark infringement.” Jd. at 117a
(quoting 456 U.S. at 854).4
The district court acknowledged that eBay was
well aware that counterfeit Tiffany merchandise was
being sold on its website. App., infra, 128a. For in-
stance, Tiffany had “apprised eBay of the results of
its Buying Programs” and “filed thousands of NOCIs
alleging a good faith belief that certain listings were
counterfeit or otherwise infringing on Tiffany’s
marks.” Jd. at 129a. In fact, the district court noted,
“eBay was generally aware that counterfeit Tiffany
jewelry was being listed and sold on eBay even prior
to Tiffany’s initial demand letter.” Jd. at 142a (em-
phasis omitted).
Thus, the district court characterized the rele-
vant issue as “whether eBay’s generalized knowledge
of trademark infringement on its website was suffi-
cient to meet the ‘knowledge or reason to know’
prong of the Inwood test.” App., infra, 129a (empha-
4 Inwood arose in the context of a “manufacturer or distribu-
tor,” 456 U.S. at 854, but the district court recognized that its
test for contributory trademark liability applies equally to ser-
vice providers, like eBay, that “halve] direct control over the
means of infringement,” App., infra, 125a. Although eBay chal-
lenged this point before the district court, “[o]n appeal, eBay no
longer maintain|ed] that it is not subject to Inwood.” Id. at 23a.
9
sis in original).o The court held that, “while eBay
clearly possessed general knowledge as to counter-
feiting on its website, such generalized knowledge is
insufficient under the /nwood test to impose upon
eBay an affirmative duty to remedy the problem.”
Id. at 130a. And because “a substantial number of
authentic Tiffany goods are sold on eBay” in addition
to the counterfeit items, “it ... cannot be said that
generalized knowledge of counterfeiting is sufficient
to impute knowledge to eBay of any specific acts of
actual infringement.” Jd. at 133a—134a.
3. The Second Circuit affirmed. “For contribu-
tory trademark infringement liability to lie,” it con-
cluded, “a service provider must have more than a
general knowledge or reason to know that its service
is being used to sell counterfeit goods.” App., infra,
27a. Instead, “[slome contemporary knowledge of
which particular listings are infringing or will in-
fringe in the future is necessary.” Jd. at 27a—28a
(emphasis added).
Although Tiffany had argued that Inwood im-
poses contributory liability whenever “the defendant
knew or should have known that its product or ser-
vice was being used to further illegal counterfeiting
activity,” the Second Circuit held that the case did
not “establis[h] the contours” of contributory liability
because Inwood had “explicitly declined to apply [the
° The district court acknowledged that “the situation is dis-
tinct with respect to the individual sellers against whom Tif-
fany filed NOCIs.” App., infra, 146a. Because “eBay’s practice
was to promptly remove the challenged listing from its web-
site,” however, the district court “conclude[d] that Tiffany has
failed to prove that eBay continued to supply its services in in-
stances where it knew or had reason to know of infringement.”
Id. at 147a.
10
‘knows or has reason to know’] prong to the facts
then before it.” App., infra, 28a (internal quotation
marks omitted); see also Inwood, 456 U.S. at 852
n.12 (declining to reconsider the district court’s fac-
tual finding that “the petitioners did not continue to
provide drugs to retailers whom they knew or should
have known were engaged in trademark infringe-
ment”).6 The court of appeals instead looked to this
Court’s “discussion of Jnwood in a subsequent copy-
right case, Sony Corp. of America v. Universal City
Studios, Inc., 464 U.S. 417 (1984).” App., infra, 28a—
29a (emphasis in original).
In Sony, this Court rejected claims of contribu-
tory copyright infringement against the manufactur-
ers of video cassette recorders that were used by
some purchasers to commit copyright infringement.
In a footnote, the Court explained that the test for
contributory copyright infringement is broader than
the test for contributory trademark infringement: “If
Inwood’s narrow standard for contributory trade-
mark infringement governed here,” the Court noted,
the plaintiffs’ “claim of contributory infringement
would merit little discussion” because Sony does not
“supply its products to identified individuals known
by it to be engaging in continuing infringement of
[the plaintiffs’] copyrights.” 464 U.S. at 439 n.19.
The Second Circuit acknowledged that this foot-
note was dicta and that it contained, at best, an ab-
6 The Second Circuit noted parenthetically that, “insofar as
[Inwood] speaks to the issue,” “the particular phrasing that the
Court used—that a defendant will be liable if it ‘continues to
supply its product to one whom it knows or has reason to know
is engaging in trademark infringement’—supports the district
court’s interpretation.” App., infra, 28a (quoting 456 U.S. at
854) (emphasis added by Second Circuit).
11
breviated description of the Jnwood test. App., infra,
30a & n.11 (noting that “Sony refers to a defendant’s
knowledge, but not to its constructive knowledge, of
a third party’s infringing conduct”). Nonetheless, the
Second Circuit concluded that Sony’s discussion of
Inwood was controlling because it “constitute|s] the
only discussion of [the ‘knows or has reason to know’]
prong by the Supreme Court of which we are aware.”
Id. at 30a.
The Second Circuit attempted to distinguish
Fonovisa, which involved counterfeit records sold at
a swap meet, only in a footnote. App., infra, 34a
n.16. The court noted that “eBay’s efforts to combat
counterfeiting far exceeded the efforts made by the
defendants” in Fonovisa, and also that “the court in
Fonovisa merely sustained the plaintiffs complaint
against a motion to dismiss.” [bid.
The court of appeals therefore “agree[d] with the
district court that ‘Tiffany’s general allegations of
counterfeiting failed to provide eBay with the knowl-
edge required under Inwood.” App., infra, 30a (quot-
ing id. at 136a). Because “Tiffany failed to demon-
strate that eBay was supplying its service to indi-
viduals who it knew or had reason to know were sell-
ing counterfeit Tiffany goods,” the Second Circuit “af-
firm[ed] the judgment of the district court insofar as
it holds that eBay is not contributorially liable for
trademark infringement.” Jd. at 30a—31a.7
7 The Second Circuit remanded on Tiffany’s separate claim
that eBay had engaged in false advertising of Tiffany goods on
its website. App., infra, 42a. These remand proceedings, which
are ongoing, do not address any issue that is relevant to the
question presented.
12
REASONS FOR GRANTING THE PETITION
This Court should grant certiorari to clarify the
type of knowledge required to impose liability for
contributory trademark infringement. ‘The Second
Circuit below split with the Ninth Circuit in holding
that the operator of an online marketplace where
substantial quantities of counterfeit goods are sold
cannot be held contributorily liable unless it has
“[slome contemporary knowledge of which particular
listings are infringing or will infringe in the future.”
App., infra, 27a—28a (emphasis added). Particularly
given the profound importance of the Second and
Ninth Circuits in articulating and developing federal
trademark law, this Court’s review is warranted.
The need for this Court’s gvidance on the scope
of contributory trademark iniri....ement is particu-
larly intense because, as the Second Circuit recog-
nized, the Court most recently addressed the issue in
1982. The allocation of liability in this context ulti-
mately determines who bears the burden of policing
against trademark infringement, yet when the Court
last considered the issue, the Internet was practi-
cally nonexistent. The Internet has since become an
effective and widely used tool for counterfeiters to
ply their trade, and the magnitude of that infringe-
ment on valuable trademark rights could scarcely
have been imagined in 1982.
The decision below is the latest in an ongoing se-
ries of cases around the world that have attempted to
define, in the face of these unprecedented develop-
ments in technology, the circumstances under which
eBay and other Internet-based service providers can
be held liable for the infringing conduct of their us-
ers. See App., infra, 22a n.8 (citing several foreign
cases). The position of federal law on this issue is a
13
matter for the courts, as contributory trademark in-
fringement has always been a “judicially created doc-
trine that derives from the common law of torts.” Jd.
at 19a. That position should be decided by the high-
est court in the country, not the Second Circuit.
I. THE SECOND '- CIRCUIT INCORRECTLY
RESOLVED THE QUESTION PRESENTED AND
CREATED A_ SPLIT WITH THE NINTH
CIRCUIT.
The Second Circuit held that, “[flor contributory
trademark infringement liability to lie, a service pro-
vider must have more than a general knowledge or
reason to know that its service is being used to sell
counterfeit goods.” App., infra, 27a. Instead, “[slome
contemporary knowledge of which particular listings
are infringing or will infringe in the future is neves-
sary.” Id. at 27a—28a. This decision is incorrect and
squarely conflicts with the Ninth Circuit’s decision in
Fonovisa, Inc. v. Cherry Auction, Inc., 76 F.3d 259
(9th Cir. 1996).
1. In Inwood Laboratories, Inc. v. Ives Laborato-
ries, Inc., this Court held that a defendant is liable
for contributory trademark infringement if “it con-
tinues to supply its product to one whom it knows or
has reason to know is engaging in trademark in-
fringement.” 456 U.S. 844, 854 (1982). The Second
Circuit interpreted Inwood as drawing a distinction
between “general” and “specific”? knowledge of in-
fringing activity, but the relevant question under
Inwood is instead whether the defendant has contin-
ued to supply its product despite knowledge—
whether characterized as “general” or “specific”’—
that its customers are using that product to commit
trademark infringement.
14
In Inwood, the plaintiff manufactured and mar-
keted a patented prescription drug under a regis-
tered trademark. 456 U.S. at 846. Once the patent
had expired, generic drug companies began manufac-
turing the drug, using capsules in identical colors to
those used by the plaintiff. Jd. at 847. The plaintiff
sued the generic drug manufacturers, claiming that
their use of identically colored capsules contributed
to the infringing activities of pharmacists who had
substituted the generic drug and mislabeled it with
the plaintiffs trademark. Jd. at 849-50.
The district court entered judgment for the de-
fendants, concluding that incidents of mislabeling
“occurred too infrequently to justify the inference
that the ... use of imitative colors had ‘impliedly in-
vited’ druggists to mislabel.” 456 U.S. at 853. On
appeal, however, the Second Circuit concluded that
the district court had failed to give sufficient weight
to the “pattern of illegal substitution and mislabel-
ing.” Id. at 855 (quoting Ives Labs., Inc. v. Darby
Drug Co., 638 F.2d 538, 543 (2d Cir. 1981)).
This Court reversed. But it did not reverse—as
it might have done—because the “pattern” of infring-
ing activity discussed by the Second Circuit was le-
gally insufficient to trigger liability. Instead, it con-
cluded that, under the standard of review following a
bench trial, the Second Circuit could not have re-
jected the district court’s factual findings as clearly
erroneous. Inwood, 456 U.S. at 855—56; see also Ives
Labs., Inc. v. Darby Drug Co., 488 F. Supp. 394, 397
(E.D.N.Y. 1980) (district court opinion) (“There was
no proof of illegal substitution accompanied by mis-
labeling beyond the few instances referred to on the
motion for a preliminary injunction.”).
15
In this case, the Second Circuit believed Inwood
was of limited value because it did not contain a de-
tailed analysis of the “knows or has reason to know”
standard for liability. App., infra, 28a. That does
not mean, however, that Jnwood failed to offer any
meaningful guidance. To the contrary, in articulat-
ing the test for contributory trademark infringement,
the Court expressly and approvingly relied on Judge
Wyzanski’s seminal opinion in Coca-Cola Co. v.
Snow Crest Beverages, Inc., 64 F. Supp. 980 (D.
Mass. 1946), affd, 162 F.2d 280 (lst Cir. 1947),
which forecloses any effort to distinguish between
“specific” and “general” knowledge in this context.
In Snow Crest, Coca-Cola alleged that, “when
bars received orders for rum (or whiskey) and Coca-
Cola, [they] frequently substituted defendant’s prod-
uct,” Polar Cola. 64 F. Supp. at 988. Although Judge
Wyzanski ultimately concluded that Coca-Cola had
inadequate evidence of this alleged infringement, id.
at 989-90, his decision recognized that “general”
knowledge of infringing activity would be sufficient
for liability:
Plaintiff would have established a case
against defendant if ... plaintiff had given
defendant either (a) credible information that
would have led a normal bottler in defen-
dant’s position to believe that so many bar
customers specifically ordered “rum (or whis-
key) and Coca-Cola” that in view of the vol-
ume of defendant’s sales many bars must
necessarily be passing off defendant’s prod-
ucts as Coca-Cola, or (b) notice that particu-
lar named bars which defendant was con-
tinuing to supply were serving defendant’s
16
product when plaintiffs product was specifi-
cally ordered.
Id. at 989-90 (emphases added). Thus, Snow Crest
recognizes that knowledge of pervasive infringing ac-
tivity may support contributory liability. And since
that decision forms the basis for the test announced
in Inwood—indeed, the discussion of (b) and (a) in
the quoted passage parallels the “knows or has rea.-
son to know” prong of Inwood—it would be anoma-
lous indeed to conclude that eBay could be held liable
only based on knowledge of “which particular listings
are infringing” and thus could ignore evidence of
widespread infringement on its website (including by
specific sellers that had previously been identified as
infringers). App., infra, 28a.
Because Inwood and Snow Crest thus resolve the
question presented here, the Second Circuit had no
need to resort to this Court’s copyright decision in
Sony Corp. of America v. Universal City Studios,
Inc., 464 U.S. 417 (1984). And it was particularly in-
appropriate for the Second Circuit to treat acknow}-
edged dicta from that decision (App., infra, 30a) as
requiring a different and more specific type of knowl-
edge than Inwood or Snow Crest had required.
Sony is, in any event, easily distinguishable from
this case and Jnwood. The defendants in Sony “sup-
plie[d] a piece of equipment”—a video cassette re-
corder—“that is generally capable of copying the en-
tire range of programs that may be televised.” 464
U.S. at 436. Each video cassette recorder could be
employed for entirely lawful purposes, or was at
least “capable of commercially significant noninfring-
ing uses.” Jd. at 442. Once the recorder was sold,
Sony had no way to control how it might be used by
individual buyers. As this Court therefore recog-
17
nized, “[i]f vicarious liability is to be imposed on Sony
in this case, it must rest on the fact that it has sold
equipment with constructive knowledge of the fact
that its customers may use that equipment to make
unauthorized copies of copyrighted material.” Jd. at
439 (emphasis added). The Court concluded that
“the business of supplying the equipment that makes
[Inon-infringing] copying feasible should not be stifled
simply because the equipment is used by some indi-
viduals to make unauthorized reproductions of re-
spondents’ works.” Id. at 446.
None of this has anything to do with eBay’s in-
fringing conduct here. eBay has ongoing control over
what items may be sold on its marketplace, and it
profits handsomely and directly from increased post-
ings and sales whether or not the articles sold are
genuine; it has not merely sold an article of com-
merce that might be misused without any ability on
its part to control the potentially infringing activity.
The issue, therefore, is whether, having created and
profited from a marketplace that facilitates vast
amounts of trademark infringement, eBay can pur-
port to address that problem through steps that in
practice are wholly unequal to the task and simply
shift the costs of monitoring that market to the inno-
cent trademark holder. eBay “knows or has reason
to know” that its service is widely used for trade-
mark infringement, and that is sufficient under /n-
wood to require eBay to eliminate the infringe-
ment—that is, to adopt procedures that actually are
effective in removing the vast amounts of counterfeit
Tiffany items in its for-profit marketplace.
2. In holding that “general” knowledge of in-
fringing activity is insuificient for contributory liabil-
ity, the decision below brings the Second Circuit into
18
direct conflict with the Ninth Circuit’s decision in
Fonovisa, which upheld the legal sufficiency of a
complaint against a flea-market operator based on
allegations that the operator was “aware that ven-
dors ... were selling counterfeit recordings in viola-
tion of [the plaintiff]’s trademarks.” 76 F.3d 259, 261
(9th Cir. 1996). Although the district court in this
case correctly recognized that “eBay is analogous to a
flea market” like the one at issue in Fonovisa, App.,
infra, 128a, the Second Circuit nonetheless con-
cluded that eBay could not be held liable for con-
tributory trademark infringement even though it
“knew ... that counterfeit Tiffany products were
listed and sold through its website,” id. at 33a.
This division between the Second and Ninth Cir-
cuits is particularly problematic because those cir-
cuits each handle more trademark cases than any
other regional court of appeals.® Yet these two cir-
cuits have now staked out quite different positions
on the type of knowledge required for contributory
trademark infringement: The complaint in Fonovisa
was legally sufficient because, yet eBay prevailed be-
low even though, the market operator was aware of
widespread counterfeiting in its market. This Court
5 See, eg., Irina D. Manta, In Search of Validity: A New
Model for the Content and Procedural Treatment of Trademark
Infringement Surveys, 24 Cardozo Arts & Ent. L.J. 1027, 1032
n.22 (2007) (discussing statistics based on Westlaw searches
and noting that, “liJn terms of industries, New York City and
Los Angeles present the most logical locations for [trademark]
suits”); see also James C. Duff, Admin. Office of the U.S. Courts,
Judicial Business of the United States Courts: 2009 Annual Re
port of the Director 187--200 tbl. C-11 (providing statistics at the
district-court level).
19
should grant certiorari to bring national uniformity
to this important issue of trademark law.
a. Fonovisa involved claims for contributory
trademark infringement “against the operators of a
swap meet, sometimes called a flea market, where
third-party vendors routinely sell counterfeit re-
cordings that infringe on the plaintiffs ... trade-
marks.” 76 F.3d at 260. In that case, as here, there
was “no dispute for purposes of thle] appeal that [the
operators} were aware that vendors in their swap
meet were selling counterfeit recordings in violation
of [the plaintiffs] ... trademarks.” /d. at 261.
According to the allegations in the complaint, the
local sheriffs department had seized more than
38,000 counterfeit recordings at the swap meet just
over a year before the plaintiff filed suit, and it noti-
fied the swap meet’s operators of the seizure. 76
F.3d at 261. After a return visit, the sheriffs de-
partment informed the operators of “on-going sales of
infringing materials,” ibid., and an investigator hired
by the plaintiff likewise discovered “between nine
and twelve vendors selling counterfeits” on each of
several visits to the swap meet, Fonovisa, Inc. v.
Cherry Auction, Inc., 847 F. Supp. 1492, 1495 (E.D.
Cal. 1994).
Although these allegations were undoubtedly
sufficient to show that the swap meet’s operators had
“general knowledge” that their “service [was] being
used to sell counterfeit goods,” App., infra, 27a, the
allegations could not establish that the operators
knew which particular recordings—or even which
particular vendors—were infringing. Nonetheless,
the Ninth Circuit concluded that the plaintiff had
adequately “stated a claim for contributory trade-
mark infringement.” 76 F.3d at 265. The court em-
20
phasized that “a swap meet can not disregard its
vendors’ blatant trademark violations with impu-
nity.” Ibid.; see also id. at 264 (noting, in the context
of a related claim for contributory copyright in-
fringement, that “[t]here is no question that plaintiff
adequately alleged the element of knowledge in this
case”).
b. The Second Circuit held below that, “[flor con-
tributory trademark infringement’ liability to lie, a
service provider must have more than a general
knowledge or reason to know that its service is being
used to sell counterfeit goods.” App., infra, 27a. The
Second Circuit attempted to distinguish Fonovisa
only in a footnote, but neither of its purported dis-
tinctions is persuasive.
First, the Second Circuit noted that “eBay’s ef-
forts to combat counterfeiting far exceeded the ef-
forts made by the defendants” in Fonovisa. App., in-
fra, 34a n.16. Yet nothing in the Ninth Circuit’s dis-
cussion of knowledge turns on the defendants’ efforts
vel non to stop counterfeiting; instead, eBay is liable
under Inwood if it continued to supply its service af-
ter acquiring knowledge or reason to know of the in-
fringing activity. Thus, the critical issue addressed
by the Second Circuit was whether Jnwood required
knowledge or reason to know (1) that particular list-
ings on eBay were infringing, or (2) that substantial
quantities of counterfeit Tiffany merchandise were
listed’on eBay. There is no dispute that eBay knew
the latter, and if that knowledge were sufficient for
liability—as the Ninth Circuit held in Fonovisa—
21
then it is immaterial whether eBay purportedly tried
but failed to stop counterfeiting.9
Second, the Second Circuit emphasized that
Fonovisa “merely sustained the plaintiffs complaint
against a motion to dismiss.” App., infra, 34a n.16.
But the whole point of a motion to dismiss is to test
the /egal sufficiency of the complaint: whether the
pleader has alleged facts that, if true, would “entitle
lit] to relief.” Fed. R. Civ. P. 8(a)(2); see also, e.g.,
Ashcroft v. Iqbal, 129 S.Ct. 1937, 1950 (2009)
(“When there are well-pleaded factual allegations, a
court should assume their veracity and then deter-
mine whether they plausibly give rise to an entitle-
ment to relief.”). The Ninth Circuit held that the al-
legations of knowledge made in Fonovisa were suffi-
cient to plead a claim of contributory trademark in-
fringement—that is, the defendant would be liable
for contributory trademark infringement if the plain-
tiff could prove those allegations. Yet the Second
Circuit rejected liability for eBay on analogous facts
because it concluded, as a matter of law, that “a ser-
vice provider must have more than a general knowl-
edge or reason to know that its service is being used
to sell counterfeit goods.” App., infra, 27a.
This case cannot meaningfully be distinguished
from Fonovisa, yet the two decisions reach contrary
answers to the question presented. This conflict of
authority—between the two most important regional
9 This is, of course, simply another way of saying that the
Inwood test determines which party bears the burden of polic-
ing against infringement. If that burden is placed on eBay, as
Fonovisa requires, then it likewise bears the risk that its efforts
at policing—however substantial they may seem to eBay—will
fail, and therefore should insure against that risk by charging
additional fees.
22
courts of appeals on trademark issues—warrants the
Court’s intervention.
II. THE QUESTION PRESENTED IS EXTREMELY
IMPORTANT TO ALLOCATING TRADEMARK
RIGHTS AND BURDENS IN THE MODERN
INTERNET ECONOMY.
As the district court recognized, the issue in this
case directly concerns “who should bear the burden
of policing” against counterfeit goods: the trademark
owner, Or a company that has created and continues
to profit from a marketplace in which infringing
goods are routinely sold. App., infra, 45a. This
Court last addressed the issue of contributory
trademark infringement in 1982. In the nearly 30
years since this Court’s decision in Inwood, however,
much has changed. Trafficking in counterfeit goods
has become a global economic problem, and the
Internet now provides unprecedented opportunities
for counterfeiters to market their illegitimate wares.
Courts around the globe have struggled to define the
proper scope of contributory liability in this changed
world. This Court’s review is likewise warranted to
ensure that federal trademark law is adequately cali-
brated to modern economic and technological reality.
1. There can be no debate that counterfeiting is
a serious problem. As the House Committee on the
Judiciary noted in evaluating legislation that ulti-
mately strengthened the protection for intellectual-
property rights, “[clonservative estimates indicate
that the United States economy loses between $200
and $250 billion per year, and has lost 750,000 jobs,
due to intellectual property theft.” H.R. Rep.
23
No. 110-617, at 21 (2008).19 Indeed, “[slome esti-
mates indicate that counterfeit and pirated goods
comprise six to nine percent of all world trade, the
bulk of which violates the intellectual property rights
of United States businesses and entrepreneurs.”
Ibid. This problem is all the more serious given the
well documented connection between counterfeiting
and terrorism: Funds from sales of counterfeit goods
can be, and often are, funneled to terrorist groups.
See The Links Between Intellectual Property Crime
and Terrorist Financing: Hearing Before the H.
Comm. on Int’l Relations, 108th Cong. (2003) (state-
ment of Ronald K. Noble, Sec’y Gen. of Interpol),
available at http:/Awww.interpol.int/Public/ICPO/
speeches/SG20030716.asp; see also, e.g., Roslyn A.
Mazer, From T-Shirts to Terrorism: That Fake Nike
Swoosh May Be Helping to Fund Bin Laden’s Net-
work, Wash. Post, Sept. 30, 2001, at B2.
Trademarks are vitally important to the modern
Internet economy and enable purchasers to evaluate
the quality of products they can neither see nor
touch. Yet, as this case illustrates, electronic com-
merce has also provided counterfeiters with new op-
portunities and new markets that simply did not ex-
ist 30 years ago. Even in the best of circumstances,
“trademark law has labored to keep pace with the
10 See also, e.g., Matthew Benjamin, A World of Fakes, U.S.
News & World Report, July 14, 2003, at 46-47 (estimating the
annual cost of counterfeit goods to the U.S. economy at $200—
$250 billion), cited in App., infra, 61a; Office of the Comptroller,
City of New York, Bootleg Billions: The Impact of the Counter-
feit Goods Trade on New York City (2004) (“The dollar exchange
of counterfeit goods in New York State during 2003 was esti-
mated to be $34 billion ....”), available at http://www.comp
troller.nyc.gov/bureaus/bud/04reports/Bootleg-Billions.pdf.
24
proliferation of technology.”. Matthew Fornaro, A
Parallel Problem: Grey Market Goods and the Inter-
net, 8 J. Tech. L. & Pol’y 69, 71 (2003) (arguing that
“current law does not adequately protect trademark
owners, especially in light of increasing Internet-
based commerce”). That is particularly true in the
context of contributory trademark infringement.
When Jnwood was decided in 1982, the number of
computers connected directly to the Internet—so-
called Internet “hosts”—-was 235; it is now well over
600 million. See Internet Systems Consortium,
Internet Host Count History, http://www. isc.org/
solutions/survey/history. Indeed, eBay itself was not
founded until 13 years after Jnwood; when the deci-
sion was handed down, eBay’s founder was just shy
of his 15th birthday.
This case presents the opportunity fer the Court
to clarify the doctrine of contributory trademark in-
fringement and ensure that this judicially created
doctrine reflects—or at least does not ignore—the
profound changes that have occurred since the Court
last considered the issue.
2. The importance of the question presented is
underscored by the fact that the decision below is
only the latest in a series of highly publicized deci-
sions, issued by courts in several countries, to ad-
dress whether eBay and other Internet service-
providers can be held liabie for trademark infringe-
ment committed by their users. See, e.g., App., infra,
22a n.8 (noting that “[a] Belgian court declined to
hold eBay hable for counterfeit cosmetic products
sold through its website,” while “French courts ...
have concluded that eBay violated applicable trade-
mark laws”). Given the global reach of websites such
as eBay, this Court, and not the courts of appeals,
25
should decide the correct interpretation of federal
law on this issue of international significance.
As commentators have noted, “(t]he ability of
trademark owners to knock down knockoffs from the
Internet is in flux as courts worldwide issue conflict-
ing rulings on the duty of online sellers and auction
brokers to police goods offered on their websites.”
Valerie Walsh Johnson & Laura P. Merritt, Tiffany
v. eBay: A Case of Genuine Disparity in International
Court Rulings on Counterfeit Products, Landslide,
Nov./Dec. 2008, at 22, 23. In particular, “(t]he courts
vary in answering some of the most significant ques-
tions in this area,” including the question presented
here: whether “an online host’s generalized knowl-
edge of the sale of infringing products on its site cre-
ate[s} liability.” Jd. at 23 (noting “mixed results”);
see also, e.g., Ellie Mercado, Note, As Long As ‘It’ Is
Not Counterfeit: Holding eBay Liable for Secondary
Trademark Infringement in the Wake of LVMH and
Tiffany, Inc., 28 Cardozo Arts & Ent. L.J. 115, 119
(2010) (noting that French and American courts have
“reached very different answers” to the same prob-
lem).
In one of the cases noted by the Second Circuit,
App., infra, 22a n.8, the Commercial Court of Paris
awarded €38.6 million in damages to Louis Vuitton,
concluding that eBay could have implemented addi-
tional measures to stop counterfeiting, such as by re-
quiring sellers to supply a purchase invoice or certifi-
cate of authenticity or by immediately terminating
the account of any infringing seller, see S.A. Louis
Vuitton Malletier v. eBay Inc., Tribunal de Com-
merce de Paris, Premiére Chambre B, No. 200677799
(June 30, 2008); see also, e.g., Doreen Carvajal, Court
Sides with LVMH over eBay, N.Y. Times, June 30,
26
2008, available at http://www.nytimes.com/2008/06/
30/technology/30iht-lvmh.4.14109529.html. This is
not the only foreign decision to award damages
against eBay in this context, but even decisions that
have declined to award damages have recognized the
possibility of injunctive relief. See, e.g., Eric Pfanner,
French Court Clears eBay in Selling Fake Goods,
N.Y. Times, May 13, 2009 (noting that a French
court ordered L’Oréal and eBay to work with a
“court-appointed mediator” in order to “improve
eBay’s counterfeit filters”), available at http://www.
nytimes.com/2009/05/14/technology/companies/14lore
al.html.
Regardless of the relief ultimately awarded,
these foreign decisions emphasize that the issue of
trademark liability presented in this case is appro-
priate for resolution at the highest levels of judicial
authority. In L’Oréal S.A. v. eBay International AG,
for instance, the English High Court of Justice de-
clined to hold eBay “jointly liable” for damages aris-
ing from the sale of counterfeit L’Oréal merchandise
but noted that L’Oréal might have an injunctive
remedy to “prevent the same or similar infringe-
ments in the future.” [2009] EWHC 1094 (Ch.)
(1 444 et seq., available at 2009 WL 1403418. 11
11 As the High Court explained, the English doctrine of “joint
liability” required L’Oréal to establish that eBay “participat[ed)
in a common design” with the infringers. L’Oréal 7 359. Yet
the High Court regarded even this issue—involving a more
stringent test than the one applicable here—as “a difficult issue
to decide.” Id. § 369; see also id. J 370 (admitting “considerable
sympathy with the suggestion that eBay Europe could and
should deal with the problem of infringement by accepting li-
ability and insuring against it by means of a premium levied on
sellers”).
27
eBay conceded that Article 11 of European Parlia-
ment and Council Directive 2004/48/EC “required
that an injunction be available against an intermedi-
ary whose services had been used to commit .. . in-
fringement,” but “submitted ... that Article 11
merely required that an injunction be available
against the intermediary to prevent the continuation
of that specific act of infringement. Id. | 464 (em-
phasis added). Rather than resolve the issue di-
rectly, the High Court recognized that “the guidance
of the [European Court of Justice] is required.” Id.
{1 465; see also id. J 478 (noting that, although the
court had discretion “as to whether to make a refer-
ence [to the ECJ] or to attempt to decide the issues,”
“in the circumstances of the present case it is clearly
better to make a reference”).
Just as the highest court in the European Union
is the proper body to determine the scope of Euro-
pean Union law on an issue with such significant in-
ternational ramifications, this Court is the proper
body to decide the issue as a matter of federal law.
And the Court should do so in this case. As the Eng-
lish High Court observed, “(t]he sooner the courts of
Europe are able to arrive at common answers to
these issues, the better.” L’Oréal J 480. The same is
true on this side of the Atlantic.
28
CONCLUSION
The petition for a writ of certiorari should be
granted.
Respectfully submitted.
MIGUEL A. ESTRADA
Counsel of Record
Sco7tT P. MARTIN
GIBSON, DUNN & CRUTCHER LLP
1050 Connecticut Avenue, N.W.
Washington, D.C. 20036
(202) 955-8500
mestrada@gibsondunn.com
Counsel for Petitioners
August 27, 2010
APPENDIX
APPENDIX A
UNITED STATES COURT OF APPEALS
FOR THE SECOND CIRCUIT
August Term, 2008
(Argued: July 15, 2009 Decided: April 1, 2010)
Docket No. 08-3947-cv
TIFFANY (NJ) INC. and TIFFANY and COMPANY,
Plaintiffs-Appellants,
eBay Inc.,
Defendant-Appellee.
Before: SACK and B.D. PARKER, Circuit Judges,
and Goldberg, Judge.”
The Honorable Richard W. Goldberg, Senior Judge, United
States Court of International Trade, sitting by designation
. 7
4a
Appeal from a judgment of the United States
District Court for the Southern District of New York.
The district court (Richard J. Sullivan, Judge) con
cluded, inter alia, that eBay - the proprietor of a
website through which counterfeit Tiffany merchan-
dise was sold — did not, on the facts presented, en
gage in trademark infringement, false advertising, or
trademark dilution. We affirm the judgment with
respect to Tiffany’s claims of trademark infringement
and dilution, but remand for further proceedings
with respect to Tiffany’s claim of false advertising.
JAMES B. SWIRE (H. Peter Haveles, Jr., Peter
L. Zimroth, Erik C. Walsh, and Elanor M. Lackman,
on the brief) Arnold & Porter LLP, New York, NY,
for Plaintiffs-Appellants.
R. BRUCE RICH (Randi W. Singer, Jonathan
Bloom, and Mark J. Fiore on the brief) Weil, Gotshal
& Manges LLP, New York, NY, for Defendant-
Appellee.
Bruce P. Keller, David H. Bernstein, Michael R.
Potenza, Debevoise & Plimpton LLP, New York, NY,
for Amicus Curiae The International Anticounterfeit
ing Coalition.
John F. Cooney, Janet F. Satterwaite, Meghan
Hemmings Kend, Venable LLP, Washington, D.C.,
for Amicus Curiae Coty, Inc.
Alain Coblence, Coblence & Associates, New
York, NY, for Amicus Curiae The Council of Fashion
Designers of America, Inc.
Patric J. Carome, Samir C. Jain, Wilmer Cutler
Pickering Hale and Dorr LLP, Washington, D.C., for
Amici Curiae Amazon.com, Inc., Google Inc., Infor-
mation Technology Association of America, Internet
Commerce _ Coalition, Netcoalition, United States
3a
Internet Service Provider Association, and United
States ‘l'elecom Association.
Meredith Martin Addy and Howard 8S. Michael,
Brinks Hofer Gilson & Lione, Chicago, LL, David S.
Fleming, Brinks Hofer Gilson & Lione, New York,
NY, for Amicus Curiae Yahoo! Inc.
Fred von Lohmann, Michael Kwum, The Elec-
tronic Frontier Foundation, San Francisco, CA, for
Amici Curiae The Electronic Frontier Foundation,
Public Citizen, and Public Knowledge.
SACK, Circuit Judge:
eBay, Inc. (“eBay”), through its eponymous
online marketplace, has revolutionized the online
sale of goods, especially used goods. It has facilitated
the buying and selling by hundreds of millions of
people and entities, to their benefit and eBay’s profit.
But that marketplace is sometimes employed by us-
ers aS a means to perpetrate fraud by selling coun-
terfeit goods.
Plaintiffs Tiffany (NJ) Inc. and Tiffany and Com-
pany (together, “Tiffany”) have created and culti-
vated a brand of jewelry bespeaking high-end quality
and style. Based on Tiffany’s concern that some use
eBay’s website to sell counterfeit Tiffany merchan
dise, Tiffany has instituted this action against eBay,
asserting various causes of action — sounding in
trademark infringement, trademark dilution and
false advertising — arising from eBay’s advertising
and listing practices. For the reasons set forth be-
low, we affirm the district court’s judgment with re-
spect to Tiffany’s claims of trademark infringement
and dilution but remand for further proceedings with
respect to Tiffany’s false advertising claim.
4a
BACKGROUND
By opinion dated July 14, 2008, following a week-
long bench trial, the United States District Court for
the Southern District of New York (Richard J. Sulli-
van, Judge) set forth its findings of fact and conclu-
sions of law. Tiffany (NJ) Inc. v. eBay, Inc., 576 F.
Supp. 2d 463 (S.D.N.Y. 2008) (“Tiffany”). When re-
viewing a judgment following a bench trial in the
district court, we review the court’s findings of fact
for clear error and its conclusions of law de novo.
Giordano v. Thomson, 564 F.3d 163, 168 (2d Cir.
2009). Except where noted otherwise, we conclude
that the district court’s findings of fact are not
clearly erroneous. We therefore rely upon those non-
erroneous findings in setting forth the facts of, and
considering, this dispute.
eBay
eBay! is the proprietor of www.ebay.com, an
Internet-based marketplace that allows those who
register with it to purchase goods from and sell goods
to one another. It “connect[s] buyers and sellers and
[] enable[s] transactions, which are carried out di-
rectly between eBay members.” Tiffany, 576 F.
Supp. 2d at 475.2 In its auction and listing services,
1 eBay appears to be short for Echo Bay — the name of eBay’s
founder’s consulting firm was Echo Bay Technology Group. The
name “EchoBay” was already in use, so eBay was employed as
the name for the website. See http://en.wikipedia.org/wiki/
EBay#Origins_and_history (last visited Feb. 26, 2010);
http://news.softpedia.com/news/eBay-Turns-Ten-Happy-
Birthday-7502.shtml (last visited Feb. 26, 2010).
2 In addition to providing auction-style and fixed-priced list-
ings, eBay is also the proprietor of a traditional classified ser-
vice. Id. at 474.
5a
it “provides the venue for the sale [of goods] and sup-
port for the transaction|(s], [but] it does not itself sell
the items” listed for sale on the site, id. at 475, nor
does it ever take physical possession of them, id.
Thus, “eBay generally does not know whether or
when an item is delivered to the buyer.” Jd.
eBay has been enormously successful. More than
six million new listings are posted on its site daily.
Id. At any given time it contains some 100 million
listings. Id.
eBay generates revenue by charging sellers to
use its listing services. For any listing, it charges an
“insertion fee” based on the auction’s starting price
for the goods being sold and ranges from $0.20 to
$4.80. Id. For any completed sale, it charges a “final
value fee” that ranges from 5.25% to 10% of the final
sale price of the item. Jd. Sellers have the option of
purchasing, at additional cost, features “to differen-
tiate their listings, such as a border or bold-faced
type.” Id.
eBay also generates revenue through a company
named PayPal, which it owns and which allows users
to process their purchases. PayPal deducts, as a fee
for each transaction that it processes, 1.9% to 2.9% of
the transaction amount, plus $0.30. Jd. This gives
eBay an added incentive to increase both the volume
and the price of the goods sold on its website. Id.
Tiffany
Tiffany is a world-famous purveyor of, among
other things, branded jewelry. /d. at 471-72. Since
2000, all new Tiffany jewelry sold in the United
States has been available exclusively through Tif-
fany’s retail stores, catalogs, and website, and
through its Corporate Sales Department. Jd. at 472-
6a
73. It does not use liquidators, sell overstock mer-
chandise, or put its goods on sale at discounted
prices. Id. at 473. It does not — nor can it, for that
matter — control the “legitimate secondary market in
authentic Tiffany silvery jewelry,” i.e., the market for
second-hand Tiffany wares. Id. at 473. The record
developed at trial “offere[d] little basis from which to
discern the actual availability of authentic Tiffany
silver jewelry in the secondary market.” Id. at 474.
Sometime before 2004, Tiffany became aware
that counterfeit Tiffany merchandise was being sold
on eBay’s site. Prior to and during the course of this
litigation, Tiffany conducted two surveys known as
“Buying Programs,” one in 2004 and another in 2005,
in an attempt to assess the extent of this practice.
Under those programs, Tiffany bought various items
on eBay and then inspected and evaluated them to
determine how many were counterfeit. Jd. at 485.
Tiffany found that 73.1% of the purported Tiffany
goods purchased in the 2004 Buying Program and
75.5% of those purchased in the 2005 Buying Pro-
gram were counterfeit. Jd. The district court con-
cluded, however, that the Buying Programs were
“methodologically flawed and of questionable value,”
id. at 512, and “provide[d] limited evidence as to the
total percentage of counterfeit goods available on
eBay at any given time,” id. at 486. The court none-
theless decided that during the period in which the
Buying Programs were in effect, a “significant por-
tion of the ‘Tiffany’ sterling silver jewelry listed on
the eBay website ... was counterfeit,” id., and that
eBay knew “that some portion of the Tiffany goods
sold on its website might be counterfeit,” Jd. at 507.
The court found, however, that “a substantia] num-
ber of authentic Tiffany goods are [also] sold on
eBay.” Id. at 509.
la
Reducing or eliminating the sale of all second-
hand Tiffany goods, including genuine Tiffany pieces,
through eBay’s website would benefit Tiffany in at
least one sense: It would diminish the competition in
the market for genuine Tiffany merchandise. See id.
at 510 n.36 (noting that “there is at least some basis
in the record for eBay’s assertion that one of Tif-
fany’s goals in pursuing this litigation is to shut
down the legitimate secondary market in authentic
Tiffany goods”). The immediate effect would be loss
of revenue to eBay, even though there might be a
countervailing gain by eBay resulting from increased
consumer confidence about the bona fides of other
goods sold through its website.
Anti-Counterfeiting Measures
Because eBay facilitates many sales of Tiffany
goods, genuine and otherwise, and obtains revenue
on every transaction, it generates substantial reve-
nues from the sale of purported Tiffany goods, some
of which are counterfeit. “eBay’s Jewelry & Watches
category manager estimated that, between April
2000 and June 2004, eBay earned $4.1 million in
revenue from completed listings with ‘Tiffany’ in the
listing title in the Jewelry & Watches category.” dd.
at 481. Although eBay was generating revenue from
all sales of goods on its site, including counterfeit
goods, the district court found eBay to have “an in-
terest in eliminating counterfeit Tiffany merchandise
from eBay ... to preserve the reputation of its web-
site as a safe place to do business.” Jd. at 469. The
buyer of fake Tiffany goods might, if and when the
forgery was detected, fault eBay. Indeed, the district
court found that “buyers ... complain[ed] to eBay”
about the sale of counterfeit Tiffany goods. Id. at
487. “[D]uring the last six weeks of 2004, 125 con-
8a
sumers complained to eBay about purchasing “Tif-
fany’ items through the eBay website that they be-
lieved to be counterfeit.” Jd.
Because eBay “never saw or inspected the mer-
chandise in the listings,” its ability to determine
whether a particular listing was for counterfeit goods
was limited. Jd. at 477-78. Even had it been able to
inspect the goods, moreover, in many instances it
likely would not have had the expertise to determine
whether they were counterfeit. Jd. at 472 n.7 (“[I]n
many instances, determining whether an item is
counterfeit will require a physical inspection of the
item, and some degree of expertise on the part of the
examiner.”).
Notwithstanding these limitations, eBay spent
“as much as $20 million each year on tools to pro-
mote trust and safety on its website.” Jd. at 476. For
example, eBay and PayPal set up “buyer protection
programs,” under which, in certain circumstances,
the buyer would be reimbursed for the cost of items
purchased on eBay that were discovered not to be
genuine. Id. at 479. eBay also established a “Trust
and Safety” department, with some 4,000 employees
“devoted to trust and safety” issues, including over
200 who “focus exclusively on combating infringe-
ment” and 70 who “work exclusively with law en-
forcement.” Jd. at 476.
By May 2002, eBay had implemented a “fraud
engine,” “which is principally dedicated to ferreting
out illegal listings, including counterfeit listings.”
Id. at 477. eBay had theretofore employed manual
searches for keywords in listings in an effort to
“identify blatant instances of potentially infringing
. activity.” Jd. “The fraud engine uses rules and
complex models that automatically search for activ-
9a
ity that violates eBay policies.” Jd. In addition to
identifying items actually advertised as counterfeit,
the engine also incorporates various filters designed
to screen out less-obvious instances of counterfeiting
using “data elements designed to evaluate listings
based on, for example, the seller’s Internet protocol
address, any issues associated with the seller’s ac-
count on eBay, and the feedback the seller has re-
ceived from other eBay users.” Jd. In addition to
general filters, the fraud engine incorporates “Tif-
fany-specific filters,” including “approximately 90 dif-
ferent keywords” designed to help distinguish be-
tween genuine and counterfeit Tiffany goods. Id. at
491. During the period in dispute,? eBay also “peri-
edically conducted [manual] reviews of listings in an
effort to remove those that might be selling counter-
feit goods, including Tiffany goods.” Id.
For nearly a decade, including the period at is-
sue, eBay has also maintained and administered the
“Verified Rights Owner (‘VeRO’) Program” — a “no-
tice-and-takedown’ system” allowing owners of intel-
lectual property rights, including Tiffany, to “report
to eBay any listing offering potentially infringing
items, so that eBay could remove such reported list-
ings.” Jd. at 478. Any such rights-holder with a
“good-faith belief that {a particular listed] item in-
fringed on a copyright or a trademark” could report
the item to eBay, using a “Notice Of Claimed In-
3 In its findings, the district court often used the past tense to
describe eBay’s anticounterfeiting efforts. We do not take this
usage to suggest that eBay has discontinued these efforts, but
only to emphasize that its findings are issued with respect to a
particular period of time prior to the completion of trial and is-
suance of its decision.
10a
fringement form or NOCI form.” Jd. During the pe-
riod under consideration, eBay’s practice was to re-
move reported listings within twenty-four hours of
receiving a NOCI, but eBay in fact deleted seventy to
eighty percent of them within twelve hours of notifi-
cation. Id.
On receipt of a NOCI, if the auction or sale had
not ended, eBay would, in addition to removing the
listing, cancel the bids and inform the seller of the
reason for the cancellation. If bidding had ended,
eBay would retroactively cancel the transaction. Jd.
In the event of a cancelled auction, eBay would re-
fund the fees it had been paid in connection with the
auction. Id. at 478-79.
In some circumstances, eBay would reimburse
the buyer for the cost of a purchased item, provided
the buyer presented evidence that the purchased
item was counterfeit. Jd. at 479.4 During the rele-
vant time period, the district court found, eBay
“never refused to remove a reported Tiffany listing,
acted in good faith in responding to Tiffany's NOCIs,
and always provided Tiffany with the seller’s contact
information.” Jd. at 488.
In addition, eBay has allowed rights owners such
as Tiffany to create an “About Me” webpage on
eBay’s website “to inform eBay users about their
products, intellectual property rights, and legal posi-
4 We note, however, that, Tiffany’s “About Me” page on the
eBay website states that Tiffany does not authenticate mer-
chandise. Pl.’s Ex. 290.
Thus, it may be difficult for a purchaser to proffer evidence
to eBay supporting a suspicion that the “Tiffany” merchandise
he or she bought is counterfeit.
lla
tions.” Jd. at 479. eBay does not exercise control
over the content of those pages in a manner material
to the issues before us.
Tiffany, not eBay, maintains the Tiffany “About
Me” page. With the headline “BUYER BEWARE,”
the page begins: “Most of the purported TIF-
FANY & CO. silver jewelry and packaging
available on eBay is counterfeit.” Pl.’s Ex. 290
(bold face type in original). It also says, inter alia:
The only way you can ve certain that you are
purchasing a genuine TIFFANY & CO. prod-
uct is to purchase it from a Tiffany & Co. re-
tail store, via our website (www.tiffany.com)
or through a Tiffany & Co. catalogue. Tif-
fany & Co. stores do not authenticate mer-
chandise. A good jeweler or appraiser may
be able to do this for you.
Id.
In 2003 or early 2004, eBay began to use “special
warning messages when a seller attempted to list a
Tiffany item.” Tiffany, 576 F. Supp. 2d at 491.
These messages “instructed the seller to make sure
that the item was authentic Tiffany merchandise and
informed the seller that eBay ‘does not tolerate the
listing of replica, counterfeit, or otherwise unauthor-
ized items’ and that violation of this policy ‘could re-
sult in suspension of [the seller’s] account.” Jd. (al-
teration in original). The messages also provided a
link to Tiffany’s “About Me” page with its “buyer be-
ware” disclaimer. Jd. If the seller “continued to list
an item despite the warning, the listing was flagged
for review.” Id.
In addition to cancelling particular suspicious
transactions, eBay has also suspended from its web-
12a
site “hundreds of thousands of sellers every year,’
tens of thousands of whom were suspected [of] hav-
ing engaged in infringing conduct.” Jd. at 489. eBay
primarily emploved a “three strikes rule” for sus-
pensions, but would suspend sellers after the first
violation if it was clear that “the seller ‘listed a num-
ber of infringing items,’ and ‘[selling counterfeit mer-
chandise] appears to be the only thing they’ve come
to eBay to do.” Jd. But if “a seller listed a poten-
tially infringing item but appeared overall to be a le-
gitimate seller, the ‘infringing items [werej taken
down, and the seller [would] be sent a warning on
the first offense and given the educational informa-
tion, [and] told that ... if they do this again, they
will be suspended from eBay.” /J/d. (alterations in
original).®
By late 2006, eBay had implemented additional
antifraud measures: delaying the ability of buyers to
view listings of certain brand names, including Tif-
fany’s, for 6 to 12 hours so as to give rights-holders
such as Tiffany more time to review those listings;
developing the ability to assess the number of items
® According to the district court, “eBay took appropriate steps
to warn and then to suspend sellers when eBay learned of po-
tential trademark infringement under that seller’s account.”
Tiffany, 576 F. Supp. 2d at 489. The district court concluded
that it was understandable that eBay did not have a “hard-aid-
fast, one-strike rule” of suspending sellers because a NOCI “did
not constitute a definitive finding that the listed item was coun-
terfeit” and because “suspension was a very serious matter, par-
ticularly to those sellers who relied on eBay for their liveli-
hoods.” Id. The district court ultimately found eBay’s policy to
be “appropriate and effective in preventing sellers from return-
ing to eBay and re-listing potentially counterfeit merchandise.”
Id.
13a
listed in a given listing; and restricting one-day and
three-day auctions and cross-border trading for some
brand-name items. Id. at 492.
The district court concluded that “eBay consis-
tently took steps to improve its technology and de-
velop anti-fraud measures as such measures became
technologically feasible and reasonably available.”
Id. at 493.
eBay’s Advertising
At the same time that eBay was attempting to
reduce the sale of counterfeit items on its website, it
actively sought to promote sales of premium and
branded jewelry, including Tiffany merchandise, on
its site. Id. at 479-80. Among other things, eBay
“advised its sellers to take advantage of the demand
for Tiffany merchandise as part of a broader effort to
grow the Jewelry & Watches category.” Jd. at 479.
And prior to 2003, eBay advertised the availability of
Tiffany merchandise on its site. eBay’s advertise-
ments trumpeted “Mother’s Day Gifts!,” Pl.’s Exs.
392, 1064, a “Fall FASHION BRAND BLOWOUT,”
Pl.’s Ex. 392, “Jewelry Best Sellers,” id., “GREAT
BRANDS, GREAT PRICES,” Pl.’s Ex. 1064, or “Top
Valentine’s Deals,” Pl.’s Ex. 392, among other promo-
tions. It encouraged the viewer to “GET THE FINER
THINGS.” PIl.’s Ex. 392. These advertisements pro-
vided the reader with hyperlinks, at least one of each
of which was related to Tiffany merchandise — “Tif-
fany,” “Tiffany & Co. under $150,” “Tiffany & Co,”
“Tiffany Rings,” or “Tiffany & Co. under $50.” Pl.’s
Exs. 392, 1064.
eBay also purchased sponsored-link advertise-
ments on various search engines to promote the
availability of Tiffany items on its website. Tiffany,
576 F. Supp. 2d at 480. In one such case, in the form
l4a
of a printout of the results list from a search on Ya-
hoo! for “Tiffany,” the second sponsored link read
“Tiffany on eBay. Find tiffany items at low prices.
With over 5 million items for sale every day, you'll
find all kinds of unique [unreadable] Marketplace.
www.ebay.com.” Pl.’s Ex. 1065 (bold face type in
original). Tiffany complained to eBay of the practice
in 2003, and eBay told Tiffany that it had ceased
buying sponsored links. Tiffany, 576 F. Supp. 2d at
480. The district court found, however, that eBay
continued to do so indirectly through a third party.
Id.
Procedural History
By amended complaint dated July 15, 2004, Tif-
fany initiated this action. It alleged, inter alia, that
eBay’s conduct — i.e., facilitating and advertising the
sale of “Tiffany” goods that turned out to be counter-
feit — constituted direct and contributory trademark
infringement, trademark dilution, and false advertis-
ing. On July 14, 2008, following a bench trial, the
district court, in a thorough and thoughtful opinion,
set forth its findings of fact and conclusions of law,
deciding in favor of eBay on all claims.
Tiffany appeals from the district court’s judg-
ment for eBay.
DISCUSSION
We review the district court’s findings of fact for
clear error and its conclusions of law de novo.
Giordano v. Thomson, 564 F.3d 163, 168 (2d Cir.
2009).
l5a
I. Direct Trademark Infringement
Tiffany alleges that eBay infringed its trademark
in violation of section 32 of the Lanham Act. The
district court described this 1s a claim of “direct
trademark infringement,” Tiffany, 576 F. Supp. 2d at
493, and we adopt that terminology. Under section
32, “the owner of a mark registered with the Patent
and Trademark Office can bring a civil action against
a person alleged to have used the mark without the
owner’s consent.” ITC Lid. v. Punchgint, Inc., 482
F.3d 135, 145-46 (2d Cir.), cert. denied, 552 U.S. 827
(2007). We analyze such a claim “under a familiar
two-prong test. The test looks first to whether the
plaintiffs mark is entitled to protection, and second
to whether the defendant’s use of the mark is likely
to cause consumers confusion as to the origin or
sponsorship of the defendant’s goods.” Savin Corp. v.
Savin Group, 391 F.3d 439, 456 (2d Cir. 2004) (al-
6 That section states in pertinent part:
Any person who shall, without the consent of the regis-
trant — (a) use in commerce any reproduction, counter-
feit, copy, or colorable imitation of a registered mark in
connection with the sale, offering for sale, distribution,
or advertising of any goods or services on or in connec-
tion with which such use is likely to cause confusion, or
to cause mistake, or to deceive; ... shall be liable in a
civil action by the registrant for the remedies hereinaf-
ter provided.
15 U.S.C. §1114(1)(a). Tiffany's complaint asserts causes of
action under both the Lanham Act and New York State com-
mon law. The claims are composed of the same elements. We
therefore analyze them together. See, e.g., Standard & Poor's
Corp. v. Commodity Exch., Inc., 683 F.2d 704, 708 (2d Cir.
1982).
l6a
terations incorporated and ellipses omitted), cert. de-
nied, 546 U.S. 822 (2005).
In the district court, Tiffany argued that eBay
had directly infringed its mark by using it on eBay’s
website and by purchasing sponsored links contain
ing the mark on Google and Yahoo! Tiffany, 576 F.
Supp. 2d at 494. Tiffany also argued that eBay and
the sellers of the counterfeit goods using its site were
jointly and severally liable. Jd. The district court
rejected these arguments on the ground that eBay’s
use of Tiffany’s mark was protected by the doctrine
of nominative fair use. Id. at 494-95.
The doctrine of nominative fair use allows “lal
defendant [to] use a plaintiff's trademark to identify
the plaintiff's goods so long as there is no likelihood
of confusion about the source of [the! defendant’s
product or the mark-holder’s sponsorship or affilia-
tion.” Merck & Co. v. Mediplan Health Consulting,
Inc., 425 F. Supp. 2d 402, 413 (S.D.N.Y. 2006). The
doctrine apparently originated in the Court of Ap-
peals for the Ninth Circuit. See New Kids on the
Block v. News Am. Publ’g, Inc., 971 F.2d 302 (9th
Cir. 1992). To fall within the protection, according to
that court: “First, the product or service in question
must be one not readily identifiable without use of
the trademark; second, only so much of the mark or
marks may be used as is reasonably necessary to
identify the product or service; and third, the user
must do nothing that would, in conjunction with the
mark, suggest sponsorship or endorsement by the
trademark holder.” /d. at 308.
The Court of Appeals for the Third Circuit has
endorsed these principles. See Century 21 Real Ls
l7a
tate Corp. v. Lendingtree, Inc., 425 F.3d 211, 222 (3d
‘ir. 2005).7 We have referred to the doctrine, albeit
without adopting or rejecting it. See, e.g., Chambers
v. Time Warner, Inc., 282 F.3d 147, 156 (2d Cir.
2002) (noting that the district court had “la]ppl{ied]
the standard for non-trademark or ‘nominative’ fair
use set forth by the Ninth Circuit”). Other circuits
have done similarly. See, e.g., Univ. Comme’n Sys.,
Inc. v. Lycos, Inc., 478 F.3d 413, 424 (1st Cir. 2007);
Pebble Beach Co. v. Tour 187 Ltd., 155 F.3d 526, 547
(5th Cir. 1998), abrogated on other grounds by Traf:
Kix Devices, Inc. v. Mktg. Displays, Inc., 532 U.S. 23
(2001).
We need not address the viability of the doctrine
to resolve Tiffany’s claim, however. We have recop-
nized that a defendant may lawfully use a plaintiff's
trademark where doing so is necessary to describe
the plaintiff's product and does not imply a false af-
filiation or endorsement by the plaintiff of the defen-
dant. “While a trademark conveys an exclusive right
to the use of a mark in commerce in the area re
served, that right generally does not prevent one who
trades a branded product from accurately describing
it by its brand name, so long as the trader does not
create confusion by implying an affiliation with the
owner of the product.” Dow Jones & Co. v. Int'l Sec.
Exch., Inc., 451 F.3d 295, 308 (2d Cir. 2006); see also
Polymer Tech. Corp. v. Mimran, 975 F.2d 58, 61-62
7 The Third Circuit treats the doctrine as an affirmative de
fense, see Century 21, 425 F.3d at 217-32, while the Ninth Cir
cuit views the doctrine as a modification to the likelihood of
confusion analysis of the plaintiffs underlying infringement
claim, see Playboy Enters. v. Welles, 279 F.3d 796, 801 (9th Cir
2002) .
18a
(2d Cir. 1992) (“As a general rule, trademark law
does not reach the sale of genuine goods bearing a
true mark even though the sale is not authorized by
the mark owner” (footnote omitted)); cf. Prestonettes,
Inc. v. Coty, 264 U.S. 359, 368 (1924) (when a “mark
is used in a way that does not deceive the public,”
there is “no such sanctity in the word as to prevent
its being used to tell the truth. It is not taboo.”).
We agree with the district court that eBay’s use
of Tiffany’s mark on its website and in sponsored
links was lawfut. eBay used the mark to describe ac-
curately the genuine Tiffany goods offered for sale on
its website. And none of eBay’s uses of the mark
suggested that Tiffany affiliated itself with eBay or
endorsed the sale of its products through eBay’s web-
site.
In addition, the “About Me” page that Tiffany
has maintained on eBay’s website since 2004 states
that “[mlost of the purported ‘TIFFANY & CO.’ silver
jewelry and packaging available on eBay is counter-
feit.” Tiffany, 576 F. Supp. 2d at 479 (internal quo-
tation marks omitted). The page further explained
that Tiffany itself sells its products only through its
own stores, catalogues, and website. Jd.
Tiffany argues, however, that even if eBay had
the right to use its mark with respect to the resale of
genuine Tiffany merchandise, eBay infringed the
mark because it knew or had reason to know that
there was “a substantial problem with the sale of
counterfeit [Tiffany] silver jewelry” on the eBay web-
site. Appellants’ Br. 45. As we discuss below, eBay’s
knowledge vel non that counterfeit Tiffany wares
were offered through its website is relevant to the
issue of whether eBay contributed to the direct in-
fringement of Tiffany’s mark by the counterfeiting
19a
vendors themselves, or whether eBay bears liability
for false advertising. But it is not a basis for a claim
of direct trademark infringement against eBay, espe-
cially inasmuch as it is undisputed that eBay
promptly removed all listings that Tiffany challenged
as counterfeit and took affirmative steps to identify
and remove illegitimate Tiffany goods. To impose
liability because eBay cannot guarantee the genu-
ineness of all of the purported Tiffany products of-
fered on its website would unduly inhibit the lawful
resale of genuine Tiffany goods.
We conclude that eBay’s use of Tiffany’s mark in
the described manner did not constitute direct
trademark infringement.
Il. Contributory Trademark Infringement
The more difficult issue, and the one that the
parties have properly focused our attention on, is
whether eBay is liable for contributory trademark
infringement -- i.e., for culpably facilitating the in-
fringing conduct of the counterfeiting vendors. Ac-
knowledging the paucity of case law to guide us, we
conclude that the district court correctly granted
judgment on this issue in favor of eBay.
A. Frinciples
Contributory trademark infringement is a judi-
cially created doctrine that derives from the common
law of torts. See, e.g., Hard Rock Café Licensing
Corp. v. Concession Servs., Inc., 955 F.2d 1143, 1148
(7th Cir. 1992); cf’ Metro-Goldwyn-Mayer Studios
Inc. v. Grokster, Ltd., 545 U.S. 913, 930 (2005)
(“[T]hese doctrines of secondary liability emerged
from common law principles and are well established
in the law.”) (citations omitted). The Supreme Court
most recently dealt with the subject in Inwood Labo-
20a
ratories, Inc. v. Ives Laboratories, Inc., 456 U.S. 844
(1982). There, the plaintiff, Ives, asserted that sev-
eral drug manufacturers had induced pharmacists to
mislabel a drug the defendants produced to pass it
off as Ives’. See id. at 847-50. According to the
Court, “if a manufacturer or distributor intentionally
induces another to infringe a trademark, or if it con-
tinues to supply its product to one whom it knows or
has reason to know is engaging in trademark in-
fringement, the manufacturer or distributor is con-
tributorially responsible for any harm done as a re-
sult of the deceit.” Jd. at 854.8 The Court ultimately
5 The Supreme Court cited two cases in support of this propo-
sition: William R. Warner & Co. v. Eli Lilly & Co., 265 U.S. 526
(1924), and Coca-Cola Co. v. Snow Crest Beverages, Inc., 64 F.
Supp. 980 (D. Mass. 1946) (Wyzanski, J.), affd, 162 F.2d 280
(1st Cir.), cert. denied, 332 U.S. 809 (1947).
Like Inwood, Eli Lilly involved an allegation by a plaintiff
drug manufacturer that a defendant drug manufacturer had
intentionally induced distributors to pass off the defendant’s
drug to purchasers as the plaintiffs. 265 U.S. at 529-30. The
Supreme Court granted the plaintiffs request for an injunction,
stating that “|o]ne who induces another to commit a fraud and
furnishes the means of consummating it is equally guilty and
liable for the injury.” Jd. at 530-31.
In Snow Crest, the Coca-Cola Company claimed that a rival
soft drink maker had infringed Coca-Cola’s mark because bars
purchasing the rival soft drink had substituted it for Coca-Cola
when patrons requested a “rum (or whiskey) and Coca-Cola.”
64 F. Supp. at 982, $87. Judge Wyzanski entered judgment in
favor of the defendant primarily because there was insufficient
evidence of such illicit substitutions taking place. Jd. at 990. In
doing so, the court stated that “[blefore he can himself be held
as a wrongdoer ol[r] contributory infringer one who supplies an-
other with the instruments by which that other commits a tort,
must be shown to have knowledge that the other will or can
[Footnote continued on next page]
2la
decided to remand the case to the Court of Appeals
after concluding it had improperly rejected factual
findings of the district court favoring the defendant
manufacturers. Jd. at 857-59.
Inwood’s test for contributory trademark in-
fringement applies on its face to manufacturers and
distributors of goods. Courts have, however, ex-
tended the test to providers of services.
The Seventh Circuit applied Jnwood to a lawsuit
against the owner of a swap meet, or “flea market,”
whose vendors were alleged to have sold infringing
Hard Rock Café T-shirts. See Hard Rock Café, 955
F.2d at 1148-49. The court “treated trademark in-
fringement as a species of tort,” id. at 1148, and
analogized the swap meet owner to a landlord or li-
censor, on whom the common law “imposes the same
duty ... [as Jnwood] impose[s] on manufacturers and
distributors,” id. at 1149; see also Fonovisa, Inc. v.
Cherry Auction, Inc., 76 F.3d 259 (9th Cir. 1996)
(adopting Hard Rock Café’s reasoning and applying
Inwood to a swap meet owner).
Speaking more generally, the Ninth Circuit con-
cluded that Jnwood’s test for contributory trademark
infringement applies to a service provider if he or she
exercises sufficient control over the infringing con-
duct. Lockheed Martin Corp. v. Network Solutions,
Inc., 194 F.3d 980, 984 (9th Cir. 1999); see also id.
(“Direct control and monitoring of the instrumental-
ity used by a third party to infringe the plaintiffs
mark permits the expansion of Inwood Lab.’s ‘sup-
[Footnote continued from previous page]
reasonably be expected to commit a tort with the supplied in-
strument.” Jd. at 989.
22a
plies a product’ requirement for contributory in-
fringement.”).
We have apparently addressed contributory
trademark infringement in only two related deci-
sions, see Polymer Tech. Corp. v. Mimran, 975 F.2d
58, 64 (2d Cir. 1992) (“Polymer I’); Polymer Tech.
Corp. v. Mimran, 37 F.3d 74, 81 (2d Cir. 1994)
(“Polymer IT’), and even then in little detail. Citing
Inwood, we said that “[a] distributor who intention-
ally induces another to infringe a trademark, or con-
tinues to supply its product to one whom it knows or
has reason to know is engaging in trademark in-
fringement, is contributorially liable for any injury.”
Polymer I, 975 F.2d at 64.
The limited case law leaves the law of contribu-
tory trademark infringement ill-defined. Although
we are not the first court to consider the application
of Inwood to the Internet, see, e.g., Lockheed, 194
F.3d 980, supra (Internet domain name registrar),
we are apparently the first to consider its application
to an online marketplace.®
8 European courts have done so. A Belgian court declined to
hold eBay liable for counterfeit cosmetic products sold through
its website. See Lancéme v. eBay, Brussels Commercial Court
(Aug. 12, 2008), Docket No. A/07/06032. French courts, by con-
trast, have concluded that eBay violated applicable trademark
laws. See, e.g., S.A. Louis Vuitton Malletier v. eBay, Inc., Tri-
bunal de Commerce de Paris, Premiere Chambre B. (Paris
Commercial Court), Case No. 200677799 (June 30, 2008); Her-
mes v. eBay, Troyes High Court (June 4, 2008), Docket No.
06/0264; see also Max Colchester, “EBay to Pay Damages To
Unit of LVMH,” The Wall Street Journal, Feb. 12, 2010,
http://online.wsj.com/article_email/SB100014240527487043370
04575059523018541764-
IMyQjAxMTAwMDEwMjExNDIyWj.html (last visited Mar. 1,
[Footnote continued on next page}
23a
B. Discussion
1. Does Jnwood Apply?
In the district court, the parties disputed
whether eBay was subject to the Inwood test. See
Tiffany, 576 F. Supp. 2d at 504. eBay argued that it
was not because it supplies a service while Inwood
governs only manufacturers and distributors of
products. Jd. The district court rejected that distinc-
tion. It adopted instead the reasoning of the Ninth
Circuit in Lockheed to conclude that Inwood applies
to a service provider who exercises sufficient control
over the means of the infringing conduct. Jd. at 505-
06. Looking “to the extent of the control exercised by
eBay over its sellers’ means of infringement,” the dis-
trict court concluded that Jnwood applied in light of
the “significant control” eBay retained over the
transactions and listings facilitated by and con-
ducted through its website. Jd. at 505-07.
On appeal, eBay no longer maintains that it is
not subject to Inwood.9 We therefore assume with-
[Footnote continued from previous page]
2010) (“A Paris court Thursday ordered eBay to pay Louis Vuit-
ton €200,000 ($275,000) in damages and to stop paying search
engines to direct certain key words to the eBay site.”); see gen-
erally, Valerie Walsh Johnson & Laura P. Merritt, TIFFANY v.
EBAY: A Case of Genuine Disparity in International Court
Rulings on Counterfeit Products, 1 No. 2 Landslide 22 (2008)
(surveying decisions by European courts in trademark in-
fringement cases brought against eBay).
9 Amici do so claim. See Electronic Frontier Foundation et al.
Amici Br. 6 (arguing that Inwood should “not govern where, as
here, the alleged contributory infringer has no direct means to
establish whether there is any act of direct infringement in the
first place”). We decline to consider this argument. “Although
an amicus brief can be helpful in elaborating issues properly
[Footnote continued on next pagel
24a
out deciding that Jnwood’s test for contributory
trademark infringement soverns.
2. Is eBay Liable Under Inwood?
The question that remains, then, is whether
eBay is liable under the Jnwood test on the basis of
the services it provided to those who used its website
to sell counterfeit Tiffany products. As noted, when
applying Jnwood to service providers, there are two
ways in which a defendant may become contributori-
ally liable for the infringing conduct of another: first,
if the service provider “inientionally induces another
to infringe a trademark,” and second, if the service
provider “continues to supply its [service] to one
whom it knows or has reason to know is engaging in
trademark infringement.” Jnwood, 456 U.S. at 854.
Tiffany does not argue that eBay induced the sale of
counterfeit Tiffany goods on its website — the circum-
stances addressed by the first part of the Inwood
test. It argues instead, under the second part of the
Inwood test, that eBay continued to supply its ser-
vices to the sellers of counterfeit Tiffany goods while
knowing or having reason to know that such sellers
were infringing Tiffany’s mark.
The district court rejected this argument. First,
it concluded that to the extent the NOCIs that Tif-
fany submitted gave eBay reason to know that par-
ticular listings were for counterfeit goods, eBay did
not continue to carry those listings once it learned
[Footnote continued from previous page]
presented by the parties, it is normally not a method for inject-
ing new issues into an appeal, at least in cases where the par-
ties are competently represented by counsel.” Universal City
Studios, Inc. v. Corley, 273 F.3d 429, 445 (2d Cir. 2001).
25a
that they were specious. Tiffany, 576 F. Supp. 2d at
515-16. The court found that eBay’s practice was
promptly to remove the challenged listing from its
website, warn sellers and buyers, cancel fees it
earned from that listing, and direct buyers not to
consummate the sale of the disputed item. /d. at
516. The court therefore declined to hold eBay con-
tributorially liable for the infringing conduct of those
sellers. Jd. at 518. On appeal, Tiffany does not ap-
pear to challenge this conclusion. In any event, we
agree with the district court that no liability arises
with respect to those terminated listings.
Tiffany disagrees vigorously, however, with the
district court’s further determination that eBay
lacked sufficient knowledge of trademark infringe-
ment by sellers behind other, non-terminated listings
to provide a basis for Inwood liability. Tiffany ar-
gued in the district court that eBay knew, or at least
had reason to know, that counterfeit Tiffany goods
were being sold ubiquitously on its website. Jd. at
507-08. As evidence, it pointed to, inter alia, the de-
mand letters it sent to eBay in 2003 and 2004, the
results of its Buying Programs that it shared with
eBay, the thousands of NOCIs it filed with eBay al-
leging its good faith belief that certain listings were
counterfeit, and the various complaints eBay re-
ceived from buyers claiming that they had purchased
one or more counterfeit Tiffany items through eBay’s
website. /d. at 507. Tiffany argued that taken to-
gether, this evidence established eBay’s knowledge of
the widespread sale of counterfeit Tiffany products
on its website. Tiffany urged that eBay be held con-
tributorially liable on the basis that despite that
knowledge, it continued to make its services avail-
able to infringing sellers. Jd. at 507-08.
26a
The district court rejected this argument. It ac-
knowledged that “[t]he evidence produced at trial
demonstrated that eBay had generalized notice that
some portion of the Tiffany goods sold on its website
might be counterfeit.” Jd. at 507 (emphasis in origi-
nal). The court characterized the issue before it as
“whether eBay’s generalized knowledge of trademark
infringement on its website was sufficient to meet
the ‘knowledge or reason to know’ prong of the Jn-
wood test.” Jd. at 508 (emphasis in original). eBay
had argued that “such generalized knowledge is in-
sufficient, and that the law demands more specific
knowledge of individual instances of infringement
and infringing sellers before imposing a burden upon
eBay to remedy the problem.” Jd.
The district court concluded that “while eBay
clearly possessed general knowledge as to counter-
feiting on its website, such generalized knowledge is
insufficient under the /nwood test to impose upon
eBay an affirmative duty to remedy the problem.”
Id. at 508. The court reasoned that Jnwood’s \an-
guage explicitly imposes contributory liability on a
defendant who “continues to supply its product [— in
eBay’s case, its service —] to one whom it knows or
has reason to know is engaging in trademark in-
fringement.” Jd. at 508 (emphasis in original). The
court also noted that plaintiffs “bear a high burden
in establishing ‘knowledge’ of contributory infringe-
ment,” and that courts have
been reiuctant to extend contributory trade-
mark liability to defendants where there is
some uncertainty as to the extent or the na-
ture of the infringement. In Inwood, Justice
White emphasized in his concurring opinion
that a defendant is not “require[d] ... to re-
2la
fuse to sell to dealers who merely might pass
off its goods.”
Id. at 508-09 (quoting Inwood, 456 U.S. at 861
(White, J., concurring) (emphasis and alteration in
original). 19
Accordingly, the district court concluded that for
Tiffany to establish eBay’s contributory liability, Tif-
fany would have to show that eBay “knew or had
reason to know of specific instances of actual in-
fringement” beyond those that it addressed upon
learning of them. /d. at 510. Tiffany failed to make
such a showing.
On appeal, Tiffany argues that the distinction
drawn by the district court between eBay’s general
knowledge of the sale of counterfeit Tiffany goods
through its website, and its specific knowledge as to
which particular sellers were making such sales, is a
“false” one not required by the law. Appellants’ Br.
28. Tiffany posits that the only relevant question is
“whether all of the knowledge, wher taken together,
puts [eBay] on notice that there is a substantial
problem of trademark infringement. If so and if it
fails to act, [eBay] is liable for contributory trade-
mark infringement.” Jd. at 29.
We agree with the district court. For contribu-
tory trademark infringement liability to lie, a service
provider must have more than a general knowledge
or reason to know that its service is being used to sell
counterfeit goods. Some contemporary knowledge of
10 The district court found the cases Tiffany relied on for the
proposition that general knowledge of counterfeiting suffices to
trigger liability to be inapposite. Jd. at 510.
28a
which particular listings are infringing or will in-
fringe in the future is necessary.
We are not persuaded by Tiffany’s proposed in-
terpretation of Inwood. Tiffany understands the “les-
son of Inwood” to be that an action for contributory
trademark infringement lies where “the evidence [of
infringing activity] — direct or circumstantial, taken
as a whole — ... provide[s] a basis for finding that
the defendant knew or should have known that its
product or service was being used to further illegal
counterfeiting activity.” Appellants’ Br. 30. We
think that Tiffany reads Jnwood too broadly. A\l-
though the /nwood Court articulated a “knows or has
reason to know” prong in setting out its contributory
liability test, the Court explicitly declined to apply
that prong to the facts then before it. See Inwood,
456 U.S. at 852 n.12 (“The District Court also found
that the petitioners did not continue to provide drugs
to retailers whom they knew or should have known
were engaging in trademark infringement. The
Court of Appeals did not discuss that finding, and we
do not address it.”) (internal citation omitted). The
“ourt applied only the inducement prong of the test.
See id. at 852-59.
We therefore do not think that /Jnwood estab-
lishes the contours of the “knows or has reason to
know” prong. Insofar as it speaks to the issue,
though, the particular phrasing that the Court used
— that a defendant will be liable if it “continues to
supply its product to one whom it knows or has rea-
son to know is engaging in trademark infringement,”
id. at 854 (emphasis added) — supports the district
court’s interpretation of Inwood, not Tiffany’s.
We find helpful the Supreme Court’s discussion
of Inwood in a subsequent copyright case, Sony Corp.
29a
of America v. Universal City Studios, Inc., 464 U.S.
417 (1984). There, defendant Sony manufactured
and sold home video tape recorders. Id. at 419.
Plaintiffs Universal Studios and Walt Disney Pro-
ductions held copyrights on various television pro-
grams that individual television-viewers had taped
using the defendant’s recorders. Jd. at 419-20. The
plaintiffs contended that this use of the recorders
constituted copyright infringement for which the de-
fendants should be held contributorily liable. Jd. In
ruling for the defendants, the Court discussed Jn
wood and the differences between contributory liabil-
ity in trademark versus copyright law.
If Inwood’s narrow standard for contributory
trademark infringement governed here, [the
plaintiffs] claim of contributory infringement
would merit little discussion. Sony certainly
does not ‘intentionally induce|]’ its customers
to make infringing uses of [the plaintiffs’
copyrights, nor does it supply its products to
identified individuals known by it to be en-
gaging in continuing infringement of [the
plaintiffs] copyrights.
Id. at 439 n.19 (quoting Inwood, 456 U.S. at 855;
emphases added).
Thus, the Court suggested, had the Jnwood stan-
dard applied in Sony, the fact that Sony might have
known that some portion of the purchasers of its
product used it to violate the copyrights of others
would not have provided a sufficient basis for con-
tributory liability. Inwood’s “narrow standard”
would have required knowledge by Sony of “identi-
fied individuals” engaging in infringing conduct. Tif-
fany’s reading of /nwood is therefore contrary to the
interpretation of that case set forth in Sony.
30a
Although the Supreme Court’s observations in
Sony, a copyright case, about the “knows or has rea
son to know” prong of the contributory trademark
infringement test set forth in Jnwood were dicta,
they constitute the only discussion of that prong by
the Supreme Court of which we are aware. We think
them to be persuasive authority here.!!
Applying Sony’s interpretation of Inwood, we
agree with the district court that “Tiffany’s general
allegations of counterfeiting failed to provide eBay
with the knowledge required under /nwood.” Tif
fany, 576 F. Supp. 2d at 511. Tiffany’s demand let
ters and Buying Programs did not identify particular
sellers who Tiffany thought were then offering or
would offer counterfeit goods. /d. at 511-13.!2 And
although the NOCIs and buyer complaints gave eBay
reason to know that certain sellers had been selling
counterfeits, those sellers’ listings were removed and
repeat offenders were suspended from the eBay site
Thus Tiffany failed to demonstrate that eBay was
supplying its service to individuals who it knew or
had reason to know were selling counterfeit Tiffany
goods.
ll In discussing /nwood’s “knows or has reason to know’ prong
of the contributory infringement test, Sony refers to a defen
dant’s knowledge, but not to its constructive knowledge, of a
third party’s infringing conduct. Sony, 464 U.S. at 439 n.19
We do not take the omission as altering the test /nwood articu
lates
l2 The demand letters did say that eBay should presume that
sellers offering five or more Tiffany goods were selling counter
feits, id. at 511, but we agree with the district court that this
presumption was factually unfounded, id. at 511-12
dla
Accordingly, we affirm the judgment of the dis
trict court insofar as it holds that eBay is not con
tributorially liable for trademark infringement
3. Willful Blindness.
Tiffany and its amici express their concern that if
eBay is not held hable except when specific counter
feit listings are brought to its attention, eBay will
have no incentive to root out such listings from its
website. They argue that this will effectively require
Tiffany and similarly situated retailers to police
eBay’s website — and many others like it — “24 hours
a day, and 365 days a year.” Council of Fushion De
signers of America, Inc. Amicus Br. 5. ‘They urge
that this is a burden that most mark holders cannot
afford to bear.
First, and most obviously, we ure interpreting
the law and applying it to the facts of this case. We
could not, even if we thought it wise, revise the exist
ing law in order to better serve one party’s interests
at the expense of the other's.
But we are also disposed to think, and the record
suggests, that private market forces give eBay and
those operating similar businesses a strony incentive
to minimize the counterfeit goods sold on their web
sites. eBay received many complaints from users
claiming to have been duped into buying counterfeit
Tiffany products sold on eBay. Tiffany, 576 F. Supp
2d at 487. The risk of alienating these users pives
eBay a reason to identify and remove counterfeit list
32a
ings.13 Indeed, it has spent millions of dollars in
that effort.
Moreover, we agree with the district court that if
eBay had reason to suspect that counterfeit Tiffany
goods were being sold through its website, and inten-
tionally shielded itself from discovering the offending
listings or the identity of the sellers behind them,
eBay might very well have been charged with knowl-
edge of those sales sufficient to satisfy Jnwood’s
“knows or has reason to know” prong. Tiffany, 576
F. Supp. 2d at 513-14. A service provider is not, we
think, permitted willful blindness. When it has rea-
son to suspect that users of its service are infringing
a protected mark, it may not shield itself from learn-
ing of the particular infringing transactions by look-
ing the other way. See, e.g., Hard Rock Café, 955
F.2d at 1149 (“To be willfully blind, a person must
Suspect wrongdoing and deliberately fail to investi-
gate.”); Fonovisa, 76 F.3d at 265 (applying Hard
Rock Café’s reasoning to conclude that “a swap meet
can not disregard its vendors’ blatant trademark in-
fringements with impunity”).!14 In the words of the
13 At the same time, we appreciate the argument that insofar
as eBay receives revenue from undetected counterfeit listings
and sales through the fees it charges, it has an incentive to
permit such listings and sales to continue.
14 To be clear, a service provider is not contributorially liable
under Inwood merely for failing to anticipate that others would
use its service to infringe a protected mark. Inwood, 456 U.S.
at 854 n.13 (stating that for contributory liability to lie, a de-
fendant must do more than “reasonably anticipate” a third
party’s infringing conduct (internal quotation marks omitted)).
But contributory liability may arise where a defendant is (as
was eBay here) made aware that there was infringement on its
site but (unlike eBay here) ignored that fact.
33a
Seventh Circuit, “willful blindness is equivalent to
actual knowledge for purposes of the Lanham Act.”
Hard Rock Café, 955 F.2d at 1149.15
eBay appears to concede that it knew as a gen-
eral matter that counterfeit Tiffany products were
listed and sold through its website. Tiffany, 576 F.
Supp. 2d at 514. Without more, however, this knowl-
edge is insufficient to trigger liability under Jnwood.
The district court found, after careful consideration,
15 The principle that willful blindness is tantamount to knowl-
edge is hardly novel. See, e.g. Harte-Hanks Comme’ns, Inc. v.
Connaughton, 491 U.S. 657, 659, 692 (1989) (concluding in pub-
lic-official libel case that “purposeful avoidance of the truth” is
equivalent to “knowledge that [a statement] was false or [was
made] with reckless disregard of whether it was false” (internal
quotation marks omitted)); United States v. Khorozian, 333
F.3d 498, 504 (3d Cir. 2003) (acting with willful blindness satis-
fies the intent requirement of the federal bank fraud statute);
Friedman v. Comm’r, 53 F.3d 523, 525 (2d Cir. 1995) (“The ‘in-
nocent spouse’ exemption [from the rule that married couples
who file a joint tax return are jointly and severally liable for
any tax liability found] was not designed to protect willful
blindness or to encourage the deliberate cultivation of igno-
rance.”); Mattingly v. United States, 924 F.2d 785, 792 (8th Cir.
1991) (concluding in civil tax fraud case that “the element of
knowledge may be inferred from deliberate acts amounting to
willful blindness to the existence of fact or acts constituting con-
scious purpose to avoid enlightenment.”); Morrow Shoe Mfg. Co.
v. New England Shoe Co., 57 F. 685, 694 (7th Cir. 1893) (“The
mind cannot well avoid the conclusion that if they did not know
of the fraudulent purposes of Davis it was because they were
willfully blind. Such facility of belief, it has been well said, in-
vites fraud, and may justly be suspected of being its accom-
plice.”); State Street Trust Co. v. Ernst, 278 N.Y. 104, 112, 15
N.E.2d 416, 419 (1938) (“[H]eedlessness and reckless disregard
of consequence [by an accountant] may take the place of delib-
erate intention.”).
34a
that eBay was not willfully blind to the counterfeit
sales. Jd. at 513. That finding is not clearly errone-
ous.!6 eBay did not ignore the information it was
given about counterfeit sales on its website.
Ill. Trademark Dilution
A. Principles
Federal law allows the owner of a “famous mark”
to enjoin a person from using “a mark or trade name
in commerce that is likely to cause dilution by blur-
ring or dilution by tarnishment of the famous mark.”
15 U.S.C. § 1125(c)(1).
“Dilution by blurring” is an “association arising
from the similarity between a mark or trade name
and a famous mark that impairs the distinctiveness
of the famous mark.” ZJd. § 1125(c)(2)(B). It can oc-
cur “regardless of the presence or absence of actual
or likely confusion, of competition, or of actual eco-
nomic injury.” Jd. § 1125(c)(1). “Some classic exam-
ples of blurring include ‘hypothetical anomalies as
16 Tiffany's reliance on the “flea market” cases, Hard Rock
Café and Fonovisa, is unavailing. eBay’s efforts to combat
counterfeiting far exceeded the efforts made by the defendants
in those cases. See Hard Rock Café, 955 F.2d at 1146 (defen-
dant did not investigate any of the seizures of counterfeit prod-
ucts at its swap meet, even though it knew they had occurred);
Fonovisa, 76 F.3d at 265 (concluding that plaintiff stated a
claim for contributory trademark infringement based on allega-
tion that swap meet “disregardled] its vendors’ blatant trade-
mark infringements with impunity”). Moreover, neither case
concluded that the defendant was willfully blind. The court in
Hard Rock Café remended so that the district court could apply
the correct definition of “willful blindness,” 955 F.2d at 1149,
and the court in Fonovisa merely sustained the plaintiffs com-
plaint against a motion to dismiss, 76 F.3d at 260-61, 265.
35a
Dupont shoes, Buick aspirin tablets, Schlitz varnish,
Kodak pianos, Bulova gowns, and so forth.” Star-
bucks Corp. v. Wolfe’s Borough Coffee, Inc., 588 F.3d
97, 105 (2d Cir. 2009) (quoting Mead Data Cent., Inc.
v. Toyota Motor Sales, U.S.A., Inc., 875 F.2d 1026,
1031 (2d Cir. 1989)). It is not a question of confu-
sion; few consumers would likely confuse the source
of a Kodak camera with the source of a “Kodak” pi-
ano. Dilution by blurring refers instead to “the
whittling away of {the] established trademark’s sell-
ing power and value through its unauthorized use by
others.” Jd. (quoting Mead Data Cent., 875 F.2d at
1031).
Federal law identifies a non-exhaustive list of six
factors that courts “may consider” when determining
whether a mark is likely to cause dilution by blur-
ring. These are: (1) “[t]he degree of similarity be-
tween the mark or trade name and the famous
mark”;17 (2) “[t}he degree of inherent or acquired dis-
tinctiveness of the famous mark”; (3) “[t]he extent to
which the owner of the famous mark is engaging in
substantially exclusive use of the mark”; (4) “[t]he
degree of recognition of the famous mark”; (5)
“[w]hether the user of the mark or trade name in-
tended to create an association with the famous
mark”; and (6) “[a]ny actual association between the
17 We have recently expiained that under the Trademark Di-
lution Revision Act of 2006 (“-TDRA”), Pub. L. No. 109-312, 120
Stat. 1730, 1731 (Oct. 6, 2006), the similarity between the fa-
mous mark and the allegedly blurring mark need not be “sub-
stantial” in order for the dilution by blurring claim to succeed.
See Starbucks Corp., 588 F.3d at 107-09. The district court con-
cluded that the TDRA governs Tiffany’s claim. See Tiffany, 576
F. Supp. 2d at 522-23. We agree and note that Tiffany does not
dispute this conclusion on appeal.
36a
mark or trade name and the famous mark.” 15
U.S.C. § 1125(c) (2) (B) (i-vi) .
In contrast to dilution by blurring, “dilution by
tarnishment” is an “association arising from the
similarity between a mark or trade name and a fa-
mous mark that harms the reputation of the famous
mark.” 15 U.S.C. §1125(c)(2)(C). This “generally
arises when the plaintiffs trademark is linked to
products of shoddy quality, or is portrayed in an un-
wholesome or unsavory context likely to evoke un-
flattering thoughts about the owner’s product.”
Deere & Co. v. MTD Prods., Inc., 41 F.3d 39, 43 (2d
Cir. 1994).
New York State law also “provide[s] for protec-
tion against both dilution by blurring and tarnish-
ment.” Starbucks Corp., 588 F.3d at 114; see N.Y.
Gen. Bus. Law § 360-l. The state law is not identical
to the federal one, however. New York “does not([, for
example,] require a mark to be ‘famous’ for protec-
tion against dilution to apply.” Starbucks Corp., 588
F.3d at 114. Nor are the factors used to determine
whether blurring has occurred the same. “Most im-
portant to the distinction here, New York law does
not permit a dilution claim unless the marks are
‘substantially’ similar.” Jd.
B. Discussion
The district court rejected Tiffany’s dilution by
blurring claim on the ground that “eBay never used
the TIFFANY Marks in an effort to create an asso-
ciation with its own product, but instead, used the
marks directly to advertise and identify the avail-
ability of authentic Tiffany merchandise on the eBay
website.” Tiffany, 576 F. Supp. 2d at 524. The court
concluded that “just as the dilution by blurring claim
fails because eBay has never used the [Tiffany]
37a
Marks to refer to eBay’s own product, the dilution by
tarnishment claim also fails.” Jd. at 525.
We agree. There is no second mark or product at
issue here to blur with or to tarnish “Tiifany.”
Tiffany argues that counterfeiting dilutes the
value of its product. Perhaps. But insofar as eBay
did not itself sell the goods at issue, it did not itself
engage in dilution.
Tiffany argued unsuccessfully to the district
court that eBay was liable for contributory dilution.
id. at 526. Assuming without deciding that such a
cause of action exists, the court concluded that the
claim would fail for the same reasons Tiffany’s con-
tributory trademark infringement claim failed. Jd.
Tiffany does not contest this conclusion on appeal.
We therefore do not address it. See Palmieri v.
Allstate Ins. Co., 445 F.3d 179 (2d Cir. 2006) (issues
not raised on appeal are treated as waived).
IV. False Advertising
Finally, Tiffany claims that eBay engaged in
false advertising in violation of federal law.
A. Principles
Section 43(a) of the Lanham Act prohibits any
person from, “in commercial advertising or promo-
tion, misrepresentling] the nature, characteristics,
qualities, or geographic origin of his or her or an-
other person’s goods, services, or commercial activi-
ties.” 15 U.S.C. § 1125(a)(1)(B). A claim of false ad-
vertising may be based on at least one of two theo-
ries: “that the challenged advertisement is literally
false, t.e., false on its face,” or “that the advertise-
ment, while not literally false, is nevertheless likely
to mislead or confuse consumers.” Time Warner Ca-
dda
ble, Inc. v. DIRECTV, Inc., 497 F.3d 144, 153 (2d Cir.
2007) .
In either case, the “injuries redressed in false ad-
vertising cases are the result of public deception.”
Johnson & Johnson * Merck Consumer Pharm. Co. v.
Smithkline Beecham Corp., 960 F.2d 294, 298 (2d
Cir. 1992) (“Merck”). And “{uJ]nder either theory, the
plaintiff must also demonstrate that the false or mis-
leading representation involved an inherent or mate-
rial quality of the product.” Time Warner Cable, 497
F.3d at 153 n.3.18
Where an advertising claim is literally false, “the
court may enjoin the use of the claim without refer-
ence to the advertisement’s impact on the buying
public.” McNeil-P.C.C., Inc. v. Bristol-Myers Squibb
Co., 938 F.2d 1544, 1549 (2d Cir. 1991) (internal quo-
tation marks omitted). To succeed in a likelihood-of-
confusion case where the statement at issue is not
literally false, however, a plaintiff “must demon-
strate, by extrinsic evidence, that the challenged
commercials tend to mislead or confuse consumers,”
and must “demonstrate that a statistically signifi-
cant part of the commercial audience holds the false
belief allegedly communicated by the challenged ad-
18 We recently adopted “the ‘false by necessary implicaticn’
doctrine,” under which “a district court evaluating whether an
advertisement is literally false ‘must analyze the message con-
veyed in full context.” Time Warner Cable, 497 F.3d at 158; ef.
S.C. Johnson & Son, Inc. v. Clorox Co., 241 F.3d 232, 238 (2d
Cir. 2001) (“In considering a_ false-advertising claim,
[f}!undamental to any task of interpretation is the principle that
text must yield to context.” (quoting Avis Rent A Car Sys., Inc.
v. Hertz Corp., 782 F.2d 381, 385 (2d Cir. 1986) (internal quota-
tion marks omitted)).
39a
vertisement.” Merck, 960 F.2d at 297, 298; Time
Warner Cable, 497 F.3d at 153 (“(W]hereas plaintiffs
seeking to establish a literal falsehood must gener-
ally show the substance of what is conveyed, ... a
district court must rely on extrinsic evidence [of con-
sumer deception or confusion] to support a finding of
an implicitly false message.” (internal quotation
marks omitted and emphasis and alterations in
original)).
B. Discussion
eBay advertised the sale of Tiffany goods on its
website in various ways. Among other things, eBay
provided hyperlinks to “Tiffany,” “Tiffany & Co. un-
der $150,” “Tiffany & Co.,” “Tiffany Rings,” and “Tif-
fany & Co. under $50.” Pl.’s Exs. 290, 392, 1064,
1065. eBay also purchased advertising space on
search engines, in some instances providing a link to
eBay’s site and exhorting the reader to “Find tiffany
items at low prices.” Pl.’s Ex. 1065 (bold face type in
original). Yet the district court found, and eBay does
not deny, that “eBay certainly had generalized
knowledge that Tiffany products sold on eBay were
often counterfeit.” Tiffany, 576 F. Supp. 2d at 520-
21. Tiffany argues that because eBay advertised the
sale of Tiffany goods on its website, and because
many of those goods were in fact counterfeit, eBay
should be liable for false advertising.
The district court rejected this argument. Id. at
519- 21. The court first concluded that the adver-
tisements at issue were not literally false “[b]ecause
authentic Tiffany merchandise is sold on eBay’s web-
site,” even if counterfeit Tiffany products are sold
there, too. Jd. at 520.
The court then considered whether the adver-
tisements, though not literally false, were nonethe-
40a
less misleading. It concluded they were not for three
reasons. First, the court found that eBay’s use of Tif-
fany’s mark in its advertising was “protected, nomi-
native fair use.” Jd. Second, the court found that
“Tiffany has not proven that eBay had specific
knowledge as to the illicit nature of individual list-
ings,” implying that such knowledge would be neces-
sary to sustain a false advertising claim. Jd. at 521.
Finally, the court reasoned that “to the extent that
the advertising was false, the falsity was the respon-
sibility of third party sellers, not eBay.” Id.
We agree with the di. trict court that eBay’s ad-
vertisements were not literally false inasmuch as
genuine Tiffany merchandise was offered for sale
through eBay’s website. But we are unable to affirm
on the record before us the district court’s further
conclusion that eBay’s advertisements were not
“likely to mislead or confuse consumers.” Time War-
ner Cable, 497 F.3d at 153.
As noted, to evaluate Tiffany’s claim that eBay’s
advertisements misled consumers, a court must de-
termine whether extrinsic evidence indicates that
the challenged advertisements were misleading or
confusing. The reasons the district court gave for re-
jecting Tiffany’s claim do not seem to reflect this de-
termination, though. The court’s first rationale was
that eBay’s advertisements were nominative fair use
of Tiffany’s mark.
But, even if that is so, it does not follow that
eBay did not use the mark in a misleading adver-
tisement. It may, after all, constitute fair use for
Brand X Coffee to use the trademark of its competi-
tor, Brand Y Coffee, in an advertisement stating that
“In a blind taste test, 9 out of 10 New Yorkers said
they preferred Brand X Coffee to Brand Y Coffee.”
4la
But if 9 out of 10 New Yorkers in a statistically sig-
nificant sample did not say they preferred X to Y, or
if they were paid to say that they did, then the ad-
vertisement would nonetheless be literally false in
the first example, or misleading in the second.
There is a similar difficulty with the district
court’s reliance on the fact that eBay did not know
which particular listings on its website offered coun-
terfeit Tiffany goods. That is relevant, as we have
said, to whether eBay committed contributory
trademark infringement. But it sheds little light on
whether the advertisements were misleading insofar
as they implied the genuineness of Tiffany goods on
eBay’s site.
Finally, the district court reasoned that if eBay’s
advertisements were misleading, that was only be-
cause the sellers of counterfeits made them so by of-
fering inauthentic Tiffany goods. Again, this consid-
eration is relevant to Tiffany’s direct infringement
claim, but less relevant, if relevant at all, here. It is
true that eBay did not itself sell counterfeit Tiffany
goods; only the fraudulent vendors did, and that is in
part why we conclude that eBay did not infringe Tif-
fanys mark. But eBay did affirmatively advertise
the goods sold through its site as Tiffany merchan-
dise. The law requires us to hold eBay accountable
for the words that it chose insofar as they misled or
confused consumers.
eBay and its amici warn of the deterrent effect
that will grip online advertisers who are unable to
confirm the authenticity of all of the goods they ad-
vertise for sale. See, e.g., Yahoo! Inc. Amicus Br. 15;
Electronic Frontier Foundation et al. Amicus Br. 18-
19. We rather doubt that the consequences will be so
dire. An online advertiser such as eBay need not
A2a
cease its advertisements for a kind of goods only be-
cause it knows that not all of those goods are authen-
tic. A disclaimer might suffice. But the law prohib-
its an advertisement that implies that all of the
goods offered on a defendant’s website are genuine
when in fact, as here, a sizeable proportion of them
are not.
Rather than vacate the judgment of the district
court as to Tiffany’s false advertising claim, we think
it prudent to remand the cause so that the district
court, with its greater familiarity with the evidence,
can reconsider the claim in light of what we have
said. The case is therefore remanded pursuant to
United States v. Jacobson, 15 F.3d 19 (2d Cir. 1994),
for further proceedings for the limited purpose of the
district court’s reexamination of the false advertising
claim in accordance with this opinion. We retain ju-
risdiction so that any of the parties may seek appel-
late review by notifying the Clerk of the Court within
thirty days of entry of the district court’s judgment
on remand. See, e.g., Galviz Zapata v. United States,
431 F.3d 395, 399 (2d Cir. 2005). Such notification
will not require the filing of a new notice of appeal.
Id. If notification occurs, the matter will be referred
automatically to this panel for disposition.
If circumstances obviate the need for the case to
return to this Court, the parties shall promptly no-
tify the Clerk of the Court. Jd.
CONCLUSION
For the foregoing reasons, we affirm the judg-
ment of the district court with respect to the claims
of trademark infringement and dilution. Employing
a Jacobson remand, we return the cause to the dis-
trict court for further proceedings with respect to Tif
fany’s false advertising claim.
APPENDIX B
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF NEW YORK
N® 04 Civ. 4607 (RJS)
TIFFANY (NJ) INC. AND TIFFANY AND COMPANY.
Plaintiffs,
VERSUS
Defendant
OPINION AFTER BENCH TRIAI
July 14, 2008
RICHARD J. SULLIVAN, Distmct Judge
Tiffany, the famous jeweler with the coveted blue
boxes, brings this action against eBay, the prominent
online marketplace, for the sale of counterfeit Tiffany
silver jewelry on its website. Specifically, Tiffany al
leges that hundreds of thousands of counterfeit
silver jewelry items were offered for sale on eBay’s
44a
website from 2003 to 2006. ‘Tiffany seeks to hold
eBay liable for direct and contributory trademark in
fringement, unfair competition, false advertising, and
direct and contributory trademark dilution, on
the grounds that eBay facilitated and allowed these
counterfeit items to be sold on its website
Tiffany acknowledges that individual sellers,
rather than eBay, are responsible for listing and sell
ing counterfeit Tiffany items. Nevertheless, Tiffany
argues that eBay was on notice that a problem
existed and accordingly, that eBay had the obliga
tion to investigate and control the illegal activities of
these sellers -—- specifically, by preemptively refusing
to post any listing offering five or more Tiffany items
and by immediately suspending sellers upon learning
of Tiffany’s belief that the seller had engaged
in potentially infringing activity. In response, eBay
contends that it is Tiffany’s burden, not eBay’s, to
monitor the eBay website for counterfeits and to
bring counterfeits to eBay’s attention. eBay
claims that in practice, when potentially infring
ing listings were reported to eBay, eBay immediately
removed the offending listings. It is clear that Tiffany
and eBay alike have an interest in eliminating coun
terfeit Tiffany merchandise from eBay Tiffany to
protect its famous brand name, and eBay to pre
serve the reputation of its website as a safe place to
do business. Accordingly, the heart of this dis-
pute is not whether counterfeit Tiffany jewelry
should flourish on eBay, but rather, who should bear
the burden of policing ‘Tiffany’s valuable trademarks
in Internet commerce.
Having held a bench trial in this action, the
Court issues the following Findings of Fact and
Conclusions of Law, as required by Rule 52(a) of the
45a
Federal Rules of Civil Procedure. Specifically, after
carefully considering the evidence introduced = at
trial, the arguments of counsel, and the law
pertaining to this matter, the Court concludes that
Tiffany has failed to carry its burden with respect to
each claim alleged in the complaint. First, the Court
finds that eBay’s use of Tiffany’s trademarks in its
advertising, on its homepage, and in sponsored links
purchased through Yahoo! and Google, is a protected,
nominative fair use of the marks.
Second, the Court finds that eBay is not liable
for contributory trademark infringement. In
determining whether cBay is liable, the standard is
not whether eBay could reasonably anticipate possi
ble infringement, but rather whether eBay continued
to supply its services to sellers when it knew or had
reason to know of infringement by those sellers
See Inwood Labs., Inc. v. Ives Labs., Inc., 456 U.S
844, 854 (1982). Indeed, the Supreme Court has spe
cifically disavowed the reasonable anticipation stan
dard as a “watered down” and incorrect standard. /d.
at 854 n.13. Here, when Tiffany put eBay on notice
of specific items that Tiffany believed to be infring
ing, eBay immediately removed those listings. eBay
refused, however, to monitor its website and pre
emptively remove listings of Tiffany jewelry before
the listings became public. The law does not impose
liability for contributory trademark infringement on
eBay for its refusal to take such preemptive steps in
light of eBay’s “reasonable anticipation” or general
ized knowledge that counterfeit goods might be sold
on its website. Quite simply, the law demands more
specific knowledge as to which items are infringing
and which seller is listing those items before requiring
eBay to take action
46a
The result of the application of this legal stan-
dard is that Tiffany must ultimately bear the burden
of protecting its trademark. Policymakers may yet
decide that the law as it stands is inadequate to pro-
tect mghts owners in light of the increasing scope of
Internet commerce and the concomitant rise in
potential trademark infringement. Never-
theless, under the law as it currently stands, it does
not matter whether eBay or Tiffany could more
efficiently bear the burden of policing the eBay
website for Tiffany counterfeits — an open question
left unresolved by this trial. Instead, the issue is
whether eBay continued to provide its website
to sellers when eBay knew or had reason to know
that those sellers were using the website to traffic in
counterfeit Tiffany jewelry. The Court finds that
when eBay possessed the requisite knowledge, it
took appropriate steps to remove listings and sus-
pend service. Under these circumstances, the Court
declines to impose liability for contributory trade-
mark infringement.
Third, the Court finds that Tiffany has failed to
meet its burden in proving its claims for unfair com-
petition. Fourth, in regard to Tiffany’s claim for
false advertising, the Court concludes that
eBay’s use of the Tiffany trademarks in ad-
vertising is a protected, nominative fair use of the
marks. Finally, the Court finds that Tiffany has failed
to prove that eBay’s use of the TIFFANY Marks is
likely to cause dilution. Even assuming ar-
guendo that Tiffany could be said to have made out
a claim for trademark dilution, the Court finds
that eBay’s use of the marks is protected by the statu-
tory defense of nominative fair use.
47a
Accordingly, the Court hereby enters judgment
for eBay. The Court’s judgment is supported by the
following Findings of Fact and Conclusions of Law.
I. PROCEDURAL HISTORY
Plaintiffs Tiffany (NJ) Inc. and Tiffany and
Company! commenced this action on June 18,
2004.2 The Amended Complaint, filed on July 15,
2004, alleges that defendant eBay, Inc. (“eBay”) is
liable, inter alia, for direct and contributory in-
fringement of Tiffany’s trademarks by virtue of
the assistance that it provides to, and the profits it
derives from, individuals who sell counterfeit Tiffany
goods on eBay. Specifically, Tiffany’s Amended
Complaint asserts the following six causes of action:
(1) direct and contributory trademark infringement
of Tiffany’s trademarks in violation of Sections 32(1),
15 U.S.C. § 1114(1), and 34(d), 15 U.S.C. § 1116(d), of
the Lanham Act; (2) trademark infringement and the
use of false descriptions and representations in viola-
tion of Sections 43(a)(1)(A) and (B) of the
Lanham Act, 15 U.S.C. § 1125(a)(1)(A) and (B); (3)
direct and contributory trademark infringement un-
der common law; (4) direct and contributory unfair
competition under common law; (5) trademark
dilution in violation of Section 43(c) of the Lanham
Act, 15 U.S.C. § 1125(c); and (6) trademark dilu-
1 The two Tiffany corporate entities are hereinafter
collectively referred to as “Tiffany.”
2 The case was originally assigned to the Honorable
Naomi Reice Buchwald, District Judge. On November 3,
2005, the case was reassigned to the Honorable Ken-
neth M. Karas, District Judge. On September 4, 2007, the
case was reassigned to my docket.
48a
tion in violation cf New York General Business Law
§ 360-1.
In anticipation of trial, the parties filed a Joint
Pretrial Order (“PTO”) on October 6, 2006, including
those facts to which both parties stipulated. In April
2007, the parties filed Proposed Findings of Fact and
Law (“Pr. Findings”) as well as Pretrial Memoranda
(“Pretrial Mem”)?
The case proceeded to trial on November 13,
2007. The trial was conducted without objection in
accordance with the Court’s Individuai Rules for the
conduct of non-jury proceedings. The parties submit-
ted affidavits containing the direct testimony of their
respective witnesses, as well as copies of all the ex-
hibits and deposition testimony that they intended
to offer as evidence in chief at trial. eBay chose to
cross-examine only four of Tiffany’s seventeen wit-
nesses,* noting in opening arguments that the facts
of the case were not complicated and indeed, that
many were not in dispute. (Trial Transcript (“Tr.”)
28:18-29:7.) Tiffany cross-examined all three of
3 Defendant eBay also filed two motions in limine,
seeking to exclude 1) expert witness testimony from
George Mantis, and 2) evidence relating to trademarks identi-
fied for the first time in Tiffany’s Proposed Findings of
Fact. The motions were, respectively, denied and
granted on November 9, 2007. See Tiffany (NJ) Inc. v. eBay,
Inc., 75 Fed. R. Evid. Serv. 109, 109 (S.D.N.Y. 2007) (denying
motion); Tiffany (NJ) Ine. v. eBay, Inc., No. 04 Civ. 4607
(RJS), 2007 WL 4104037, at *1 (S.D.N.Y. Nov. 9, 2007)
(granting motion).
4 At the Court’s request, a fifth witness for the Plaintiff, Mi-
chael Kowalski, Chairman of the Board of Directors and Chief
Executive Officer of Tiffany, was cross-examined by the Defen-
dants before the close of the evidence.
49a
eBay’s witnesses. Closing arguments took place
on November 20, 2007. The parties each submitted a
post-trial memorandum (“Post-Trial Mem.”) on
December 7, 2007.
By letter dated July 3, 2008, Tiffany requested
that the Court recognize a decision issued on June
39, 2008, by the Commercial Court of Paris, France,
and give preclusive effect to factual determinations
made therein. A conference regarding this request
was held with the Court on July 8, 2008. Tiffany
subsequently withdrew the request by letter dated
July 9, 2008.
Ii. FINDINGS OF FAcT®
A. The Parties
Plaintiff Titfany and Company is a New York
corporation with its principal place of business in
New York, New York. (PTO at 7.) Plaintiff Tiffany
(NJ) Inc. is a New Jersey corporation with its
principal place of business in Parsippany, New
Jersey. (Id.) Defendant eBay, Inc. is a Dela-
ware corporation with its principal place of
business in San Jose, California. (Jd.)
B. Tiffany and Its Business
1. Tiffany’s Famous Marks
Over its 170-year history, Tiffany has achieved
great renown as a purveyor of high-quality and lux-
ury goods under the TIFFANY Marks (defined below),
including jewelry, watches, and home items such
2 To the extent that any Finding of Fact reflects a legal con-
clusion, it shall to that extent be deemed a Conclusion of
Law, and vice-versa.
50a
as china, crystal, and clocks. Ud.; Kowalski Decl. {J
4,7.) The TIFFANY Marks are indisputably famous,
and are a valuable asset owned by Tiffany. (Naggiar
Decl. 7 4.) The protection of the quality and integrity
of the brand and the trademarks is critical to Tif-
fany’s success as a retailer of luxury goods. (Kowalski
Decl. ¥ 4.)
Tiffany is the exclusive licensee and user of the
TIFFANY, TIFFANY & CO., and T & CO. trade-
marks, including those trademarks registered on the
Principal Register of the United States Patent and
Trademark Office bearing Registration Nos. 23,578,
133,063, 1,228,189, 1,228,409, and 1,669,335 for jew-
elry, watches and decorative art objects. (PTO at 7.)
In addition, Tiffany & Co. is the exclusive licensee
and user of trademarks for the design of jewelry, reg-
istered on the Principal Register of the United States
Patent and Trademark ‘**} bearing Registration
Nos. 1,804,353 and 1,785,ZU4. (PTO at 7.) The first
of these two marks is registered for a kidney bean-
shaped design, to be used for jewelry, namely,
earrings, necklaces, bracelets, pendants, cuff-
links, and rings. (Am. Compl. { 12.) The second
design mark is registered for a cross design, to be
used for jewelry, namely, pins, pierced earrings, ear
clips, bracelets, necklaces, rings, and
brooches. (d.) The foregoing marks are collec-
tively referred to herein as the “TIFFANY
Marks.” (PTO at 7.)
6 The TIFFANY Marks are valid and subsisting. (PTO at
7.) The marks bearing Registration Nos. 1,228,189, 1,228,409,
1,804,353, and 1,785,204 have become incontestable. (/d.)
5la
2. Tiffany’s Quality Control and Distribution
Because the issues disputed at trial in-
cluded (1) the effectiveness of Tiffany’s authentica-
tiun and quality control procedures, and (2) the integ-
rity of Tiffany’s distribution channels, the Court
makes the following factual findings with respect to
these issues. The first issue is relevant to which
party is best able to identify counterfeit jewelry. The
second issue is arguably relevant to the availability
of authentic Tiffany merchandise in secondary mar-
kets such as eBay.
In order to maintain its reputation for high-
quality jewelry, Tiffany quality control personnel in-
spect Tiffany merchandise before it is released for dis-
tribution. (Callan Decl. 79 5, 8, 10.) Before a silver
jewelry item can be released to Tiffany’s channels of
trade, the item must satisfy Tiffany’s exacting stan-
dards for, inter alia, composition, quality, shape,
and polish of the metal, as well as the quality and
integrity of the TIFFANY Marks appearing on
the item. Ud. at {J 8, 12.) To determine if an item is
authentic Tiffany silver jewelry, Tiffany quality in-
spectors must be able to physically inspect each
item.’ (Tr. 32: 5-6; 64:18-23.) Tiffany closely pro-
7 By contrast, in some circumstances, it is possible to
determine if an item is counterfeit without physically inspect-
ing the item. For example, if one or more of the TIFFANY
Marks appeared on a piece of silver jewelry bearing a “dou-
ble heart” design, someone who is familiar with Tif-
fany’s products could instantly determine that the
piece is a counterfeit based on a photograph, because
Tiffany does not make that particular “double heart”
design. (Zalewska Decl. { 22.) As another example, some-
one who is familiar with Tiffany’s products could see from a
photograp:: that the TIFFANY Marks were in the wrong
[Footnote continued on next page]
52a
tects its quality standards and does not make them
available to the public or to other jewelry manufac-
turers. (Tr. 35:5-36:4.)
Tiffany closely controls the distribution of Tiffany-
branded goods. (Kowalski Decl. 7 20; Zalewska
Decl. {1 9-10.) Since 2000, all new Tiffany jewelry
sold in the United States has been available only
through Tiffany retail stores, Tiffany catalogs, the
Tiffany website (www.tiffany.com), and through Tif-
fany’s Corporate Sales Department.? (Kowalski
Decl. { 8; Cepek Decl. J 10; Shibley Decl. J 3.) Tif-
fany does not sell or authorize the sale of Tiffany
merchandise on eBay or other online marketplaces.
More generally, Tiffany does not use liquidators, sell
overstock merchandise, or put its goods on sale a+
discounted prices. (Zalewska Decl. 7] 8, 10.) In ad-
dition, Tiffany has a general policy of refusing to sell
more than five of the same new items to any individ-
ual customer at any given time without the approval
of the retail store manager. However, as noted be-
[Footnote continued from previous page}
place on a given piece of jewelry, and thus determine that
the product was counterfeit. (Tr. 66:11-25.) Of course,
in many instances, determining whether an item is coun-
terfeit will require a physical inspection of the item, and some
degree of expertise on the part of the examiner.
8 Tiffany closed its domestic wholesale division in the fall
of 1999, and by mid-2000, all of the United States accounts in
that division had been closed. (Cepek Decl. J 10.) There is
no evidence of any diversion of silver jewelry from the do-
mestic wholesale accounts. (Cepek Decl. 49 12-13.) Tif-
fany defines diversion as “the act of taking legitimate
product from authorized sales channels, by legitimate
or illegitimate means, and making it available for sale
through unauthorized sales channels.” (PIl.’s Ex. 3, at 2.)
53a
low, the five-or-more policy has been sporadically ap-
plied on a case-by-case basis. (Tr. 134:17- 18.)
There are only two ways in which Tiffany sells
significant quantities of merchandise at discounted
or wholesale prices. First, the Tiffany Corporate
Sales Department sells certain Tiffany items to cor-
porate accounts. (Shibley Decl. J 4.) Second, Tiffany
sells merchandise to its international trade
accounts at wholesale prices. (Chen Decl. J] 3, 4.)
The evidence does not show, however, that Tiffany’s
international trade accounts or corporate sales pro-
grams are responsible for the diversion of silver jew-
elry or for counterfeiting of any kind. (Cepek Decl.
{@ 15; Chen Decl. J] 13-16; Shibley Decl. {{ 7- 9.)
Nor is there evidence that during the time at issue,
from 2003 to 2006, the prices of Tiffany jewelry
pieces sold in various locations have differed such
that there would be incentives for purchasers to buy
jewelry at a low price in one location and sell it
in another country (or on eBay) for higher
prices. (Zalewska Decl. J] 8; Chen Decl. { 15.)
eBay does not seriously contest the fact that Tif-
fany’s distribution chain is tightly controlled. Nor
has eBay presented evidence of diversion of silver
jewelry during the relevant time period, 2003
to 2006. Nevertheless, the relative merits of Tif-
fany’s internal diversion controls are of marginal
relevance to this litigation, as they provide little in-
sight into the actual size and scope of the legitimate
secondary market in authentic Tiffany silver jewelry.
Indeed, the trial record contains virtually no testi-
mony, expert or otherwise, on the crucial topic of the
size of the legitimate secondary market in Tiffany
goods. This deficiency is significant, since the law
clearly protects such secondary markets in au-
54a
thentic goods. See Polymer Tech. Corp. v. Mim-
ran, 975 F.2d 58, 61-62 (2d Cir. 1992) (“As a gen-
eral rule, trademark law does not reach the sale of
genuine goods bearing a true mark even though the
sale is not authorized by the mark owner.”). Thus,
while rights holders such as Tiffany may have obvious
economic incentives to curtail the sale of both coun-
terfeit and authentic goods on the Internet — after
all, every sale of Tiffany jewelry on eBay po-
tentially represents a lost sales opportunity
via Tiffany’s own authorized distribution
channels — the law provides protection only from the
former, not the latter. Clearly, eBay and other
online market websites may properly promote
and facilitate the growth of legitimate secondary
markets in brand-name goods. See Dow Jones & Co.
v. Int ’l Sec. Exch., Inc., 451 F.3d 295, 308 (2d Cir.
N.Y. 2006) (“While a trademark conveys an exclu-
sive right to the use of a mark in commerce in
the area reserved, that right generally does not pre-
vent one who trades a branded product from accu-
rately describing it by its brand name, so long as the
trader does not create confusion by implying an affilia-
tion with the owner of the product.”). Un-
fortunately, the trial record offers little basis from
which to discern the actual availability of authentic
Tiffany silver jewelry in the secondary market.9
9 Tiffany's return policy provides that with a receipt, Tiffany
merchandise can be returned in saleable condition within
thirty days for a full cash refund. Without a receipt or after
thirty days, Tiffany jewelry can be returned in saleable condi-
tion for a store credit (Zalewska Decl. J 21.) In light of this pol-
icy, it would not be difficult to imagine the development of an
efficient secondary market involving buyers willing to pay cash
for unwanted and otherwise non-returnable retail Tiffany mer-
[Footnote continued on next page]
55a
C. eBay and Its Business
1. eBay’s Listings, Buyers, and Sellers
eBay is a well-known online marketplace, located
at www.ebay.com, that allows eBay sellers to sell
goods directly to eBay buyers. (PTO at 7.) The
listings are created and posted by third-party us-
ers, who register with eBay and agree to abide
by a User Agreement. (/Jd.) While users often go
by descriptive user names instead of their real
names, users are required to supply identi-
fying information to eBay when registering.
(Briggs Decl. | 13.) Sellers can also use multiple
user names. (Tr. 671:18- 672:2.)
To conduct a transaction on eBay, regis-
tered sellers choose the appropriate category for
their listed item, including, for example, Jewelry and
Watches, Toys and Hobbies, Collectibles, or Health
and Beauty. (Briggs Decl. 7 15.) Sellers then
create a listing for the item that they wish to sell.
Ud. at [J 10, 12.) A listing can include either a sin-
gle item or several items (also known as a “Dutch
auction”). (Ud. at J 16; Zalewska Decl. J 27.) In
addition, sellers can post multiple listings at any
given time, including multiple listings for the same
type of item or one listing with multiple quantities
of the same item. (Def.’s Ex. 77 at 3; Zalewska
Decl. { 80.)
[Footnote continued from previous page]
chandise, which might then be offered for resale in larger quanti-
ties via eBay and other distribution channels. However, the
scope and extent of such a secondary market was not developed
at trial.
56a
While eBay is perhaps best known for auction-
style listings, sellers can also choose to sell their
goods through fixed price or “Buy It Now” listings.19
(Briggs Decl. (919, 15.) Sellers are responsible
for setting the parameters and conditions of
the sale, including the minimum acceptable bid, the
Buy It Now price (if applicable), and the duration of
the listing. Sellers are also responsible for the con-
tent of the listings, including the titles and descrip-
tions of the items. (Def.’s Ex. 77; Briggs Decl. 4] 12.)
Separately, eBay offers a classified ad service,
through which sellers can publish the availability of
goods for sale. (Tr. 399:6 - 401:4.) This classified ad
service is available only for certain categories and
subcategories of goods, and is priced differently than
eBay’s ordinary listings. Unlike the previously de-
scribed eBay listings, the classified ad service is a
straightforward service analogous to the classified
ad section of a local newspaper. (Jd. at 401:2-4.)
Potential buyers can view listings on eBay in
several ways. Buyers can click on keywords
on the eBay home page, which bring them to pages
of listings for products including those keywords.
Buyers can also browse through eBay categories or
use keywords to search through listing titles and de-
scriptions. To bid on items, buyers, like sellers,
must register with eBay. (Briggs Decl. | 13.)
eBay’s role is to connect buyers and sellers
and to enable transactions, which are carried out di-
10 A “Buy It Now” option is a hybrid between an auction and a
fixed price sale. In such a listing, the item sells at a fixed
price only if a buyer is willing to meet the Buy It Now price be-
fore the first bid comes in.
57a
rectly between eBay members. When a buyer pur-
chases an item, the buyer and seller contact each
other to arrange for payment and shipment of the
goods. (/d. at J 19.) While eBay provides the venue
for the sale and support for the transaction, it does
not itself sell the items. (d.) Indeed, items sold
on eBay are never in eBay’s physical possession.
(PTO at 7; Chesnut Decl. J 41; Briggs Decl. 74 10-
11.) eBay generally does not know whether or
when an item is delivered to the buyer. (Briggs
Decl. 44 10- 11.)
eBay has become very successful: more than six
million new listings are posted on eBay daily, and at
any given time, some 100 million listings appear on
the website. Ud. J 9.)
2. eBay’s Business Model and Support to Sellers
eBay’s business model is based on two compo-
nents: first, the creation of listings, and second, the
successful completion of sales between the seller and
the buyer. For each posted listing, sellers pay an ini-
tial insertion fee, ranging from $0.20 to $4.80 de-
pending on the starting price. If the item is
successfully sold, sellers pay a final value fee based
upon the final price for the item. Final value fees
range from 5.25% to 10% of the final price of the
item. (Briggs Decl. | 20; Pl.’s Ex. 1151.) In addi-
tion, sellers who opt for various additional features to
differentiate their listings, such as a border or bold-
faced type, are charged additional fees. (Briggs
Decl. J 20.)
In this way, eBay’s revenue is based on sellers
using eBay to list their products and successfully
completing sales through eBay. Gary Briggs, eBay’s
Chief Marketing Officer, testified that in 2006, ap-
proximately 33% of eBay North America’s income
5a
was derived from listing fees and approximately 45%
from final value fees. (Tr. 407:3-407:9.) eBay also
profits from fees charged by PayPal, an eBay com
pany, to process the transaction. (Ud. at 393:4-
393:16.) PayPal charges the eBay seller a fee
ranging from 1.9% to 2.9% of the sale price, plus
$0.30. (PlL.’s Ex. 1156.)
Because eBay’s revenue and profit growth is de-
pendent, in significant part, on the completion of
sales between eBay sellers and eBay buyers, eBay
works closely with sellers to foster the increase of
their sales on eBay, including the sales of Tiffany
jewelry. (Zeig Dep. Tr. 141:21-145:4; Tr. 406:18-
407:25; Pl.’s Exs. 124, 129.) As Briggs testified, eBay
“want(s] to have [its] sellers understand what buyers
are interested in, and [it] feels that [il is] very much
in the business of trying to help [its] sellers succeed.”
(Tr. 406:23- 407:2.)
This assistance includes seminars and workshops
to educate sellers on growing their business. (Ud. at
403:11-403:14; Pl.’s Exs. 981, 989.) eBay also offers
marketing advice about creating the “perfect” listing
to attract buyers (Tr. 415:20-417:1; Pl.’s Ex. 1015),
and offers an “Advanced Selling” program that pro-
vides its sellers with data and research to help them
identify “hot sales opportunities” (Tr. 406:4-406:16;
Pl.’s Ex. 987). In addition, eBay distributes market-
ing calendars so that its sellers can list goods to coin-
cide with eBay promotions (Tr. 409:2-409:19; Pl.’s Ex.
985), as well as “expert” consultants, whom eBay
sellers may call to receive advice on growing their
business (Tr. 409:25-411:4; Pl.’s Ex. 990). eBay also
has a “Main Street Program,” which encourages sell-
ers to lobby government officials regarding regulations
59a
and legislation that may affect their sales and
eBay’s business. (‘T'r. 413:7-413:22; Pl.’s lex. 1024.)
Some users who regularly sell large quantities of
merchandise through eBay are designated as “Pow-
erSellers.” eBay provides PowerSellers with more
assistance and benefits. (Tr. 401:10-401:23.) As
Briggs testified, the bigger the seller, the more
support eBay provides. (/d.) During the rele-
vant time period, eBay provided’ Pow-
erSellers with dedicated account” managers;
special newsletters with further information on eBay
promotions; advanced selling education; reimburse-
ments of 25% of the cost of qualifying advertise-
ments; and access to health care benefits, business
liability insurance, and working lines of credit to fi-
nance their business. Ud. at 423:6-423:12,
423:17-424:4, 427:7-427:14, 438:19-439:20, 440:3-
440:20; Pl.’s Exs. 52, 62, 129, 397, 406.)
3. eBay’s Control Over Sales Made On Its Website
eBay is an electronic marketplace, not a re-
tailer. Thus, eBay itself never takes physical
possession of the goods sold through its website; in
stead, it facilitates a transaction between two inde-
pendent parties. (Chesnut Decl. 4 41; Briggs
Decl. W4 10-11.) Nevertheless, eBay exercises
some limited control over those who trade on its web-
site by requiring all users to register with eBay and
sign eBay’s User Agreement. (Briggs Decl. 4 13;
Def.’s Ex. 77.) The User Agreement requires users to
refrain from violating any laws, third party rights,
including intellectual property rights, and eBay poli-
cies. If a user violates the terms or conditions of the
User Agreement, eBay may take disciplinary action
against the seller, including removing the seller’s
60a
listings, issuing a warning, and/or suspending the
user. (Briggs Decl. J 14.)
In addition to exercising some control over us-
ers, eBay also restricts the types of items which can
be listed on its website. For example, eBay main-
tains a list of prohibited items, e.g., drugs, firearms,
and alcohol, for which it routinely screens in order to
prevent such items from being offered for sale on
eBay. (PIl.’s Ex. 4.)
4. eBay’s Anti-Fraud Efforts
a. Trust and Safety Department
eBay has made substantial investments in anti-
counterfeiting initiatives. (Tr. 686:14-15, 687:5-8.)
eBay has invested as much as $20 million each year
on tools to promote trust and safety cn its website.
(id. at 687:21-25.) One quarter of eBay’s workforce
of roughly 16,000 employees is devoted to trust and
safety. Ud. at 691:18-692:7.) Of these 4,000 indi-
viduals, approximately 2,000 serve as eBay Cus-
tomer Service Representatives “(CSRs”). (Chesnut
Decl. J 20.) More than 200 of these individuals focus
exclusively on combating infringement, at a signifi-
cant cost to eBay. (Tr. at 597:24-580:8, 687:9-14.)
eBay also employs 70 persons who work exclusively
with law enforcement. (/d. at 599:1-2, 746:21-747:19;
Chesnut Decl. 49 56- 57.) In several instances, in-
formation that eBay has provided to law en-
forcement agencies has led to the arrest of counter-
feiters. (Chesnut Decl. 7756-57.)11
11 Congress has criminalized trafficking in counterfeit
goods. See 18 U.S.C. § 2320. However, according to the
Clerk of this Court, from 2003 to the present date, the
United States Attorney’s Office for the Southern District
[Footnote continued on next page]
6la
b. Fraud Engine
Between December 2000 and May 2002, eBay
manually searched for keywords in listings in an ef-
fort to identify blatant instances of potentially in-
fringing or otherwise problematic activity. (Ud. at J
34.) In May 2002, eBay began using technology to
perform that function. (Ud.) These technological
tools are known as the eBay fraud engine. Ud.) The
fraud engine uses rules and complex models that
automatically search for activity that violates eBay
policies. Ud.) eBay spends over $5 million per year
in maintaining and enhancing its fraud engine,
which is principally dedicated to ferreting out illegal
listings, including counterfeit listings. (Tr. 687:15-
18.)
The fraud engine currently uses more than
13,000 different search rules, and was de-
signed in part to capture listings that contain
indicia of counterfeiting apparent on the face of the
listings without requiring expertise in rights owners’
brands or products. (Chesnut Decl. J 35.) The fraud
[Footnote continued from previous page]
of New York has prosecuted only 24 cases under this
statute. Moreover, the United States Attorney’s Of-
fice for the Southern District of New York has appar-
ently adopted a policy of declining prosecutions against
“mere sellers” of counterfeit goods. See, e.g., United States
v. Huang, No. 06 Crim. 1006 (RJS), Transcript of May 20,
2008 Conference at 17-21. This suggests that law enforce-
ment efforts have been relatively modest in addressing what
has been characterized as a multi-hundred-billion dollar
problem. See Matthew Benjamin, A World of Fakes, U.S.
News and World Report, July 14, 2003, at 46-47 (annual
cost of counterfeit goods to the U.S. economy estimated at $200-
250 billion).
62a
engine thus was developed to monitor the website
and flag or remove listings that, among other things,
explicitly offered counterfeit items, contained blatant
disclaimers of genuineness, or included statements
that the seller could not guarantee the authenticity of
the items. For example, at all times relevant to this
litigation, eBay monitored its website for and re-
moved listings that expressly offered “knock-off,”
“counterfeit,” “replica,” or “pirated” merchandise, and
listings in which the seller stated he “cannot guaran-
tee the authenticity” of the items being offered. (d.;
Tr. 581:11-584:22; Def.’s Exs. 125, 135.) For obvious
reasons, the fraud engine could not determine
whether a listed item was actually counterfeit.
(Chesnut Decl. J 35.) However, the fraud engine also
contained numerous other data elements designed to
evaluate listings based on, for example, the seller’s
Internet protocol address, any issues associated with
the seller’s account on eBay, and the feedback the
seller has received from other eBay users. (Ud. at J
36.) Between 2003 and the close of discov-
ery in 2006, eBay modified and updated its
fraud engine at least weekly. (d.)
At all times relevant to this case, eBay’s fraud
engine flagged thousands of listings on a daily basis
that contained obvious indicia of infringing or other-
wise fraudulent activity. (Ud. at J 38.) Listings
flagged by the fraud engine were sent to eBay’s CSRs
for review and possible further action. (d.)
In reviewing the flagged listings, CSRs exam-
ined multiple factors according to eBay guidelines in
order to make a decision as to whether a violation of
eBay policies had occurred, including the language
and sophistication of the listing, the seller’s his-
tory and feedback rating from past buyers, the
63a
seller’s business model, and the seller’s eBay regis-
tration information. (/d.)
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