Petition for Writ of Certiorari — Dawkins v. Witt
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In The FICE OF 'HE CLERK
Supreme Court of the Gnited States
+
HOWARD G. DAWKINS, JR., M.D.;
ANNETTE DAWKINS,
Petitioners,
JAMES LEE WITT, Director
of the Federal Emergency Management Agency,
Respondent.
+
ON PETITION FOR WRIT OF CERTIORARI
TO THE UNITED STATES COURT OF APPEALS
FOR THE FOURTH CIRCUIT
+
PETITION FOR WRIT OF CERTIORARI
7
A. Charles Ellis
Counsel of Record
WARD and SMITH, P.A.
120 West Fire Tower Road
Post Office Box 8088
Greenville, NC 27835-8088
(252) 215-4000
Counsel for Petitioners
aw
THE LEX GROUP ¢ 1108 East Main Street # Suite 1400 ¢ Richmond, Virginia 23219
(804) 644-4419 @ (800) 856-4419 @ Fax: (804) 644-3660 ¢ www.thelexgroup.com 0
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QUESTIONS PRESENTED FOR REVIEW
Whether actions by agents and representatives of the
National Flood Insurance Program, including but not
limited to: (a) telling the insureds that the NFIP does
not enforce the 60-day proof of loss requirement in
major disasters, such as hurricanes; (b) telling the
insureds that claims for flood damage may be
reopened by the NFIP if additional flood damage is
discovered; (c) inspecting only the first floor of a
three-story home, and refusing to inspect the second
and third floors, following a __ hurricane;
(d) continuing negotiations with the insureds and
causing them to incur substantial time and money in
submitting additional documentation to the NFIP
and hiring structural engineers to inspect the insured
premises; (e) accepting the first proof of loss after the
60-day period and paying on the loss, but not
accepting a second claim for additionally discovered
damage, constitute affirmative misconduct for the
application of estoppel against the Government?
Whether through the misrepresentations of the NFIP
agents and its acceptance of the first proof of loss
after expiration of the 60-day deadline, the NFIP
waived the 60-day proof of loss requirement?
Whether the requirements for filing a proof of loss in
the Flood Policy are ambiguous and, therefore,
should be construed in favor of Petitioners?
TABLE OF CONTENTS
Page
QUESTIONS PRESENTED FOR REVIEW .........:s:sssssseesesseesees i
TABLE OF CITED AUTHOR ITIEG..........:sessseesessessseseeeesenens iv
OPINIONS BELOW. ..........:cscssssssseesesseenesesenseaseneseseneanensenseneensens 1
BASIS FOR JURISDICTION ........:secsseessesesssnseseeseeseenennennenee raees 2
CONSTITUTIONAL AND
STATUTORY PROVISIONS INVOLVED ........:.ssssssssesesesenenenes 2
STATEMENT OF THE CASE.........ccccssesessesseeeseeseeeneeneeneneenennens 3
REASONS FOR GRANTING THE WRIT........:.seceseseseesesesenees 11
A. THIS COURT SHOULD GRANT
CERTIORARI TO PROVIDE AN
EXAMPLE OF THE TYPE OF
GOVERNMENTAL AFFIRMATIVE
MISCONDUCT TO WHICH
ESTOPPEL MAY APPLY. .......:sesssessssessessesees 11
1. Estoppel.......sccscscsesesesesersssssssrseseseseeees 11
y WYO ....seccvvsesneerserencvccvernevernncersnaconenee 19
B. THIS COURT SHOULD GRANT
CERTIORARI BECAUSE THE
REQUIREMENTS FOR FILING A
PROOF OF LOSS ARE AMBIGUOUS
AND SHOULD BE CONSTRUED IN
FAVOR OF PETITIONERS;
THEREFORE, THE DECISION BY
THE FOURTH CIRCUIT SHOULD BE
REVERSED..........scsssssssssssseorsersocscssrseessesenessenees 21
Ce AF ieisccassenstiniaecsniamnintiemncninnibantinenamniictenntieninpane ite
APPENDIX
TABLE OF CITED AUTHORITIES
Page(s)
Cases:
Chesapeake Ship Propeller Co. v. Stickney,
S20 F. Seay. FIG (ELA. VR. TIS) oveensescnssvnsssnevnniviinsestnn 21
Dawkins v. Witt,
SFR ek GG FO CE, I) evevvevessensntsnesvenneninvnninchabenbinie 1
Dempsey v. Director,
349 F. Supp. 1334 (E.D. Ark. 1962).........r0ccsvesessere 12, 20
Heckler v. Community Health Servs. of
Crawford County, Inc.,
467 U.S. 51, 104 S. Ct. 2218,
1 1. heh. a eC sisi cession sessnibanenenetnnnen 11,12
Humphrey v. Nat'l Flood Ins. Program,
SES FE. Sangee, EID CD. WG: TPG wseesessisicasvornsavicsanvsssnovvns 14
McCrary v. Fed. Emergency Management Agency,
642 F. Supp. 544 (E.D.N.C. 1986).............r-sesseesseessseees 12
Meister Bros., Inc. v. Macy,
674 F.2d 1174 (7th Cir. 1982)............000 12, 16, 17, 18, 19
Montana v. Kennedy,
366 U.S. 308, 815. Ct. 1336,
© Ui. Fa, ek A a a icsehcesineisnereiciinilnhianhantnanibosiitic 15
Office of Personnel Management v. Richmond,
496 U.S. 414, 110 S. Ct. 2465,
SO Las FR Re CPE wivieretsenincaicictcninsnovenisickanbeenibenten 14
Riverside Bldg. Supply, Inc. v.
Fed. Emergency Management Agency,
Fed En Ae A, FD) cvecctnsninsninssenssnoineniensvanasonne 22
iv
Schweiker v. Hansen,
450 U.S. 785, 101 S. Ct. 1468,
OF Sy Hees IE I RN srvisesepnnitcsinemcanitersaennoninin 15, 16, 18
United States v. Slaughter,
PO Fie Ae CE NE. BI cose cecnvassrsssiseiunsscitinmnntionns 19
Statutes
BF Baer Fete vinsaresecissvienintetesisemeicindip asniaamaaiaaadaaaan 2
Be ein Se FB tisctnsiivncnitiaistrsninbenisucianeidbanahmensanaiae siete 2
ER. BE Bc insnincinnnccienphndeaea eaten 43
CS UBL... GR GIRL, BO icrisscnssisnestienicnicsnanaabans 3
iv
IN THE
SUPREME COURT OF THE UNITED STATES
HOWARD G. DAWKINS, JR., M.D.;
ANNETTE DAWKINS,
Petitioners,
Vv.
JAMES LEE WITT, Director of the
Federal Emergency Management Agency,
Respondent
On Petition for Writ of Certiorari to the
United States Court of Appeals for the
Fourth Circuit
PETITION FOR WRIT OF CERTIORARI
The Petitioners pray that a writ of certiorari issue to
review the decision and judgment of the United States Court
of Appeals for the Fourth Circuit, dated and entered
February 3, 2003.
OPINIONS BELOW
The opinion of the United States District Court for
the Eastern District of North Carolina (App. 12) is not
reported. The opinion of the United States Court of Appeals
for the Fourth Circuit (App. 1) is reported in 318 F.3d 606.
1
BASIS FOR JURISDICTION
_
The judgment of the Court of Appeals was entered
on February 3, 2003. The jurisdiction of the Court is invoked
under 28 U.S.C. § 1254.
CONSTITUTIONAL AND STATUTORY
PROVISIONS INVOLVED
Statutory Provisions
National Flood Insurance Act of 1968
42 U.S.C. § 4072 - Adjustment and payment of claims;
judicial review; limitations; jurisdiction
in the event the program is carried out as
provided in section 1340 [42 U.S.C. § 4071],
the Director shall be authorized to adjust and
make payment of any claims for proved and
approved losses covered by flood insurance,
and upon the disallowance by the Director of
any such claim, or upon the refusal of the
claimant to accept the amount allowed upon
any such claim, the claimant, within one year
after the date of mailing of notice of
disallowance or partial disallowance by the
Director, may institute an action against the
Director on such claim in the United States
district court for the district in which the
insured property or the major part thereof
shall have been situated, and original
exclusive jurisdiction is hereby conferred
upon such court to hear and determine such
action without regard to the amount in
controversy.
STATEMENT OF THE CASE
Petitioners, as Plaintiffs, brought the action against
Respondent, Defendant James Lee Witt, Director of the
Federal Emergency Management Agency, seeking to recover
property damages sustained as a result of Hurricane Fran
under the terms of a flood insu ance policy ("Policy") issued
to Petitioners pursuant to the provisions of the National
Flood Insurance Act of 1968, 42 U.S.C. §§ 4001, et_seq.
Pursuant to the authority provided by 42 U.S.C. § 4072,
Petitioners brought their suit in the United States District
Court for the district in which the insured property was
situated.
In 1989, Petitioners purchased a home located at 219
Beach Road North on Figure Eight Island in Wilmington,
North Carolina (the "Insured Property"). Figure Eight
Island is a private island with restricted access through a
guarded gate. Access is limited to owners, their family,
guests, and authorized construction and service personnel.
At or about the same time of the purchase of the home,
Petitioners also purchased flood insurance through the
National Flood Insurance Program ("NFIP") for which they
paid annual premiums. In addition, Petitioners purchased a
homeowners' policy with Lloyd's of London, which
provided coverage, among other things, for wind damage to
the Insured Property.
On or about September 5, 1996, the Insured Property
was severely damaged by Hurricane Fran. Immediately
thereafter (on or about September 6, 1996), Dr. Dawkins
contacted the office of Fickling & Clement Insurance
("Fickling & Clement"), the insurance agent through whom
he purchased the NFIP Policy, so that Fickling & Clement
could notify the NFIP and Lloyd's of London that the
Insured Property had been damaged by the Hurricane. The
office of Fickling & Clement in turn promptly notified the
NFIP and Lloyd's of London.
On September 7, 1996, following the Hurricane,
Figure Eight Island was opened to homeowners, but no
motor vehicles were allowed due to the condition of the
streets which were completely covered with sand. The only
means of transportation was by foot or bicycle. Petitioners
arrived as soon as they could that morning to examine the
damage to the Insured Property. Upon arriving on the
island, they at once observed the force of the Hurricane - the
dunes in front of the beachfront cottages on the southern
90% of the island were completely destroyed; the sand in
three lots in front of the Insured Property, including the
dunes, was washed away; air conditioning units, beach
walks, and landscape timbers from other homes were
washed into Petitioners’ backyard.
Dr. Dawkins realized that the first thing that he
would have to do, after cleaning up all of the debris, would
be to hire a contractor and an architect to assess the damage
so that he could have an accurate idea as to the cause of the
damage and the amount that the repairs and/or
replacements would cost. He contacted Nick Garrett, a
licensed contractor, to inquire whether he would assess the
damage and handle the repairs to the Insured Property. In
order to comply with the Homeowners Associations' Rules
and Regulations for Figure Eight Island, Dr. Dawkins also
contacted Michael Kerstin, an architect, to assist with this
process.
On September 13, 1996, Dr. Dawkins had his first
direct encounter with the NFIP. On this day, he met with an
NFIP adjuster, Bob Hughes. During this meeting, Mr.
Hughes would not acknowledge that the Hurricane was
accompanied by waves and, surprisingly, he inspected only
the first level and declined to inspect any other portion of
the Insured Property. Subsequently, Mr. Hughes and
Petitioners agreed upon the amounts to be claimed based
upon damage due to flood that was readily ascertainable. It
was in this context that Dr. Dawkins first saw a proof of loss
form. The proof of loss is only a one-page form, but it
requires very detailed information including the full cost of
repair or replacement to the building and/or contents that
have been damaged. Mr. Hughes sent Petitioners an initial
proof of loss, the net amount of which Petitioners did not
feel was reasonable, so they did not execute it, but returned
it to Mr. Hughes. Mr. Hughes then sent a second proof of
loss with a net amount of $6,965.20, which Petitioners
executed on December 12, 1996, and swore under oath that
the amounts set forth therein were accurate. [App. 30]. This
proof of loss was paid by the NFIP in January, 1997. [App.
34]. The proof of loss did not state that Petitioners were
swearing under oath that this was the only damage that was
done to the Insured Property or, that by signing it, they
would be precluded from claiming any additionally
discovered losses.
Based upon the manner in which this claim was
handled, Petitioners reasonably understood that once they
and the NFIP had agreed upon what would be covered in
the proof of loss (that is, what the NFIP would pay), the
proof of loss would be prepared by the NFIP, and
Petitioners then would execute it. At no time did Mr.
Hughes tell Petitioners that a proof of loss could be made in
any other manner than the form document, and at no time
did he ever raise the issue of the timeliness of the December
proof of loss. To the contrary, Mr. Hughes told Dr. Dawkins
that he only could claim items as losses that had been
verified on the proof of loss form. In addition, he said that
in major disasters, the 60-day time period was of no concern
to the NFIP and that if more damage was discovered which
was verifiable as flood damage, the NFIP would reopen the
claim. Hurricane Fran indisputably was a major disaster,
and Mr. Hughes' comments made perfectly good sense to
Petitioners.
Meanwhile, Dr. Dawkins still was attempting to
secure the services of Mr. Garrett to repair the Insured
Property. This was no easy task, as the damage suffered to
the homes on Figure Eight Island, as well as along the entire
North Carolina coast, was massive. Mr. Garrett was not the
original builder of the Insured Property, and he felt
obligated first to repair the houses that he had built on the
island. Petitioners also were under other restraints in
getting Mr. Garrett to begin to assess the damage and work
on their home, as the restrictive covenants for Figure Eight
Island required that the Homeowners Association, through
its Architectural Review Committee, provide prior approval
for any repairs, construction, and even painting. Petitioners
did not receive the necessary approval for repairs until
December 2, 1996, and shortly thereafter, Mr. Garrett began
working on the Insured Property. The house was under
repair from December, 1996 until September, 1997.
In addition to Mr. Hughes, the NFIP adjuster,
Lloyd's of London also sent an adjuster, C.P. Warren (who
also happened to be a certified flood adjuster), to inspect the
Insured Property. Unlike Mr. Hughes, Mr. Warren spent a
substantial amount of time inspecting the Insured Property
and, in July, 1997, Mr. Warren determined that the majority
of the damage to the Insured Property was caused by flood.
[App. 36]. This was the very first indication Petitioners ever
had of any additional damage to the Insured Property
because of flood. When Dr. Dawkins received Mr. Warren's
evaluation, which included a list of damage above the first
level of the home, the office of Fickling & Clement
immediately sent it to the NFIP. [App. 42]. Approximately
one month later, Petitioners received a response from the
NFIP, in which it refused to reopen their claim on the basis
that the Policy, pursuant to Article 6, did not provide
coverage for items on the lower level or items located
outside the perimeter of the building. [App. 44]. The NFIP
did not raise the issue of a proof of loss in this letter. Upon
receipt of the response, both Petitioners and Fickling &
Clement realized that the NFIP had not read the contents of
their claim, which was made for damage to the second and
third levels, not the first level, of the Insured Property.
The office of Fickling & Clement made numerous
telephone calls to the NFIP from September, 1996 well into
1998, many of which were requests that the NFIP send
someone else to inspect the Insured Property. During these
numerous telephone calls, the parties at times spoke at
length; however, the NFIP did not send an adjuster to
inspect the Insured Property. At no time did anyone raise
the issue of a 60-day time period being a bar to the
Petitioners' claim. Based upon Mr. Hughes' representations
to Dr. Dawkins that the claim could be reopened if any
additional flood damage was discovered, Dr. Dawkins
believed that there would be no problem with reopening the
claim when the additional flood damage first was
discovered in July, 1997.
The negotiations between the NFIP and Fickling &
Clement continued for months after July, 1997. On October
8, 1997, Sherry Edwards of Fickling & Clement spoke to
Freda Copeland, a "direct" representative of the NFIP, to
discuss the claim. Ms. Copeland asked that Petitioners
submit a statement from the contractor detailing the
damages, an itemized bill for window replacement, and
photographs both prior to and after the Hurricane. In
compliance with this request, Petitioners and Fickling &
Clement compiled the voluminous requested information
and sent it to the NFIP on December 4, 1997. At no time
during Ms. Edwards' conversation did Ms. Copeland raise
any issue regarding the proof of loss.
On December 19, 1997, Petitioners received yet
another letter denying coverage for items on the lower
enclosed level of the house, damage that Petitioners had
never claimed. In response, Fickling & Clement, on January
8, 1998, sent another letter to the NFIP, again explaining that
the claim was for damage above the lower enclosed level
and that no damage on the lower enclosed level was part of
Petitioners' claim. [App. 46]. On January 20, 1998, Frances
Norman, another "direct" representative of the NFIP, called
Ms. Edwards, and Ms. Edwards explained to Ms. Norman
the nature of the damage that was being claimed. During
this conversation, Ms. Norman indicated that the NFIP
needed proof that the damage claimed was caused by flood,
and requested that Petitioners hire a structural engineer, at
their expense, to inspect the damage and prepare a report as
to the cause and extent of the damage. Ms. Edwards
requested that Ms. Norman send a letter directly to
Petitioners, specifically identifying the information that the
NFIP needed to process their claim.
On or about January 21, 1998, the NFIP sent
Petitioners a letter advising them that if they "wish[ed] to
pursue their claim," they should secure the services of a
structural engineer, at their own expense, to examine the
Insured Property and to submit a report stating "how the
action of the flood waters caused the damage and exactly ~
when this occurred." [App. 49]. In this letter, the NFIP
indicated that it did not believe that flood was the cause of
the damage to the Insured Property. However, the NFIP
did not raise the issue of a 60-day time period to file a proof
of loss.
In compliance with this letter, Dr. Dawkins hired
Thomas W. Harwell, a structural engineer. In addition, Mr.
Harwell also is a former naval officer with expertise
regarding storms and waves. Mr. Harwell drove to Figure
Eight Island with Dr. Dawkins on or about March 3, 1998,
and inspected the Insured Property and the Island. In
September, 1996, immediately after Hurricane Fran, Mr.
Harwell had inspected property damage on the neighboring
North Topsail Island. Mr. Harwell concluded that the
second and third levels of the Insured Property had been
damaged by the flood, as the home had been twisted by the
water surge during the Hurricane. This twisting
substantially damaged the structure of the second and third
levels. According to Mr. Harwell, it is not at all unusual for
this type of damage to take weeks or even months to
manifest itself. On April 8, 1998, Mr. Harwell prepared a
report setting forth his conclusions [App. 51], and Fickling &
Clement forwarded it to the NFIP on April 21, 1998.
In May, 1998, Marlin Barnett, the Senior General —
Adjuster, NFIP Bureau and Statistical Agent, and another
"direct" representative of the NFIP, met with Dr. Dawkins,
Kurt Fickling of Fickling & Clement, Mr. Harwell, and Mr.
Warren at the Insured Property to discuss and potentially
resolve Petitioners' claim. Prior to this meeting, Dr.
Dawkins had provided the NFIP with detailed information,
including correspondence with Lloyd's of London, and the
detailed construction estimates and expenses which the
NFIP had requested. It soon became apparent to everyone
present at the meeting, however, that Mr. Barnett had not
reviewed any of the written information that had been
prepared and provided to the NFIP at its request. Even
more disturbing at that time was Mr. Barnett's behavior - he
was very rude to everyone present, and displayed an
attitude of disdain in response to the information that was
being presented to him at the meeting.
Subsequently, on May 20, 1998, Mr. Barnett
requested additional information from Fickling & Clement
regarding Petitioners' claim. As with the prior requests, this
information immediately was sent to the NFIP. [App. 53].
On June 18, 1998, however, Petitioners received yet
another and final denial letter from the NFIP, this time
stating that the NFIP's right to investigate had been
impaired because the property had been repaired and, thus,
it would not entertain any additional payments on -the
claim. Incredibly, the NFIP took this position in spite of
the fact that Petitioners repeatedly had requested that the
NFIP send an inspector to the Insured Property, to no avail.
The NFIP further notified Petitioners that they had until
August 26, 1998 to file a lawsuit against the agency. No
issue about the proof of loss ever was raised.
On August 24, 1998, Petitioners brought suit
against Respondent, seeking damages for the property
damage to the Insured Property caused by flood. In
Respondent's Answer to the Complaint, filed almost 1 ¥2
years after Petitioners first discovered additional flood
damage and began dealing with the NFIP on a regular basis
regarding their claim, Respondent first raised the issue that
Petitioners had not timely filed a proof of loss. Although
Petitioners argued that they did not discover the flood
damage until July, 1997 (10 months after Hurricane Fran),
and thus could not comply with the 60-day time period
established by the Policy and that the NFIP should be
precluded from raising the issue of the proof of loss
requirement based on the principles of estoppel and waiver,
the United States District Court for the Eastern District of
North Carolina granted Respondent's Motion for Summary
Judgment [App. 12], which was affirmed on appeal by the
Fourth Circuit. [App. 1].
10
REASONS FOR GRANTING THE WRIT
A. . THIS COURT SHOULD GRANT CERTIORARI TO
PROVIDE AN EXAMPLE OF THE TYPE OF
GOVERNMENTAL AFFIRMATIVE MISCONDUCT
TO WHICH ESTOPPEL MAY APPLY.
Ls Estoppel
In light of the undisputed facts in this case,
Respondent should be estopped from raising the defense of
Petitioners’ failure to file a proof of loss for the additional
flood damage discovered to the Insured Property. This
Court has stated that "[e]stoppel is an equitable doctrine
invoked to avoid injustice in particular cases." Heckler v.
Community Health Servs. of Crawford County, Inc., 467
USS. 51, 59, 104 S. Ct. 2218, 2222, 81 L. Ed. 2d 42, 51 (1984).
Petitioners acknowledge the well-established rule of law,
however, that "the Government may not be estopped on the
same terms as any other litigant" and that when the
government is involved, a party claiming estoppel bears a
heavier burden. Notably, this Court in Heckler expressly
declined, upon the government's request, to go even further
to establish a flat rule of law that "estoppel may not in any
circumstances run against the Government." Id. at 60, 104 S.
Ct. at 2224, 81 L. Ed 2d at 52. There, this Court stated:
Though the arguments the Government
advances for the rule are substantial, we are
hesitant, when it is unnecessary to decide this
_case, to say that there are no cases in which
the public interest in ensuring that the
Government can enforce the law free from
estoppel might be outweighed by the
countervailing interest of citizens in some
minimum standard of decency, honor, and
reliability in their dealings with their
Government.
11
Id. at 60-61, 104 S. Ct. at 2224, 81 L. Ed 2d at 52 (emphasis in
original). This is precisely the case presented to this Court.
See, e.g., Meister Bros., Inc. v. Macy, 674 F.2d 1174 (7th Cir.
1982); Dempsey v. Director, 549 F. Supp. 1334 (E.D. Ark.
1982) (both courts holding that the conduct of the Federal
Emergency Management Agency and its agents was
sufficient to estop the Government from asserting the
untimely filing of a proof of loss as a defense).
According to this Court in Heckler, supra, a party
asserting estoppel against the government must in the first
instance demonstrate that the traditional elements of
estoppel are present. The traditional elements of estoppel
are as follows: (1) the party to be estopped knew the true
facts; (2) the party to be estopped intended for his conduct
to be acted upon or acted in such a way that the party
asserting estoppel had a right to believe that it was
intended; (3) the party claiming estoppel was ignorant of
the true facts; and (4) the misconduct was relied upon to the
detriment of the parties seeking estoppel. McCrary v. Fed.
Emergency Management Agency, 642 F. Supp. 544, 547
(E.D.N.C. 1986).
All of the elements of estoppel are present in the
instant case. As to the first element, it is indisputable that
the NFIP knew the true facts - that is, that a proof of loss
was strictly required to be filed within 60 days after the date
of loss. Secondly, Petitioners have established that through
its course of conduct with Petitioners and their contractor,
insurance agent, and structural engineer, the NFIP, through
its agents, intended for its conduct to be acted upon or acted
in such a way that Petitioners had a right to believe that it
was intended to be acted upon. In this regard, the evidence
reveals that Mr. Hughes, NFIP's agent, made several gross
misrepresentations, including telling Dr. Dawkins that in
major disasters, the 60-day time period was of no concern to
the NFIP, and, telling Dr. Dawkins that as additional flood
12
PR Aor
AOS Sa et i wee
damage was discovered, the claim could be reopened. In
addition, the NFIP accepted Petitioners' December, 1996
+ proof of loss, which was untimely under the terms of the
Policy. Also, "direct" representatives of the NFIP, not just
the NFIP's independent adjuster, engaged in protracted
negotiations with Petitioners regarding the additional flood
damage discovered to the Insured Property, causing
Petitioners to spend substantial and additional time, effort,
and money. At the NFIP's request, and long after the 60-day
deadline, Dr. Dawkins retained a structural engineer to
inspect the Insured Property and prepare a report for
submission to the NFIP.
Thirdly, there is plenary evidence in the record that
Petitioners were ignorant of the true facts. Petitioners were
never told, either orally or in writing, that they could obtain
a proof of loss form directly from the NFIP upon request.
Instead, the letter from the NFIP only stated that "[y]our
adjuster can provide this form to you and help you
complete it." This, along with the fact that a form had been
provided by the NFIP adjuster in December, reasonably led
Petitioners to believe that this was the manner in which such
a form was received.
Petitioners acknowledge that they had a copy of the
Flood Policy and that they may be charged with legal notice
of the Code of Federal Regulations. Knewledge of these
items, however, still did not inform Petitioners of the
alleged "true facts" - that failure to file a proof of loss within
60 days after the date of loss would result in a denial of their
claim. It should be noted that immediately after the Policy
details the requirements for filing a proof of loss, it states
that this requirement can be waived. In Section J.7. of
Article 9, the NFIP states that:
13
We may, at our option, waive the
requirement for the completion and filing of a
proof of loss in certain cases, in which you
will be required to sign and, at our option,
swear to an adjuster's report of the loss and
the damages sustained, which is needed by
us in order to adjust your claim.
[App. 27]. In light of this express provision, and the manner
in which the NFIP had handled Petitioners' December proof
of loss, including the representations that the NFIP's
adjuster made to Dr. Dawkins - that if additional flood
damage was found, the NFIP would reopen the claim - it
cannot be said as a matter of law that Petitioners were not
ignorant of the "true facts.". To the contrary, the evidence
viewed in the light most favorable to Petitioners fully
supports their contention.
Finally, as to the fourth element of estoppel, there is
no doubt that Petitioners have relied upon Respondent's
actions and misrepresentations to their detriment.
Accordingly, they have met their burden of proving all of
the elements of traditional estoppel.
This Court has held that the private litigant also
must show that the government agent who allegedly made
the misrepresentation had the authority to make such a
misrepresentation, and must show affirmative misconduct
by the government official. Office of Personnel
Management v. Richmond, 496 U.S. 414, 421, 110 S. Ct. 2465,
2470, 110 L. Ed. 2d 387, 397 (1990); Humphrey v. Nat'l Flood
Ins. Program, 885 F. Supp. 133, 137 (D. Md. 1995). Because
the Fourth Circuit erroneously held that the allegations and
facts of this case demonstrate that Respondent did not
engage in any affirmative misconduct, its decision should be
reversed.
14
Several cases are instructive on this issue. For
example, in Montana v. Kennedy, 366 U.S. 308, 81 S. Ct.
1336, 6 L. Ed. 2d 313 (1961), the petitioner brought a
declaratory judgment action seeking to establish American
citizenship. The petitioner claimed that a consular official
gave his mother erroneous advice that she could not return
to the United States while pregnant. Because of that advice,
the petitioner was not born in the United States and, thus,
was deprived of United States citizenship. This Court
determined that "what may have been only the consular
official's well-meant advice - 'I am sorry, Mrs., you cannot
[return to the United States] in that condition’ - falls far
short of misconduct such as might prevent the United States
from relying on petitioner's foreign birth." Id. at 314-15, 81
S. Ct. at 1340-41, 6 L. Ed. 2d at 317.
In another case, Schweiker v. Hansen, 450 U.S. 785,
101 S. Ct. 1468, 67 L. Ed. 2d 685 (1981), the petitioner, the
Department of Health and Human Services, sought review
of a judgment that estopped it from denying the respondent
"mother's insurance benefits" under the Social Security Act.
A field representative of the Social Security Administration
met with the respondent and, during a 15-minute
conversation, told the respondent that she was ineligible for
such benefits and disregarded provisions of the
Department's Claims Manual by failing to recommend that
she file a written application. The respondent eventually —
filed a written application after learning 11 months later that
in fact she was eligible. Pursuant to the Act, she also
received retroactive benefits for the 12 months preceding
her application, which was the maximum retroactive
benefits allowed by the Act. The respondent contended,
however, that she should receive retroactive benefits for the
12 months preceding her interview with the field
representative. The United States Supreme Court held that
the conduct of the field representative did not rise to the
level of “affirmative misconduct." "But at worst, [his]
15
conduct did not cause respondent to take action . . . or fail to
take action . . . that respondent could not correct at any
time." Id. at 789, 101 S. Ct. at 1471, 67 L. Ed. 2d at 690
(citations omitted). Thus, because the field representative's
errors "[fell] far short of conduct which would raise a
serious question whether petitioner is estopped from
insisting upon compliance with the valid regulation," this
Court declined to apply equitable estoppel against the
Government.
Meister Bros., Inc. v. Macy, 674 F.2d 1174 (7th Cir.
1982), is an example of a situation where the court found
enough evidence on which to apply estoppel against the
Government. In Meister Bros., the plaintiff's property was
damaged by flood on July 8, 1978. The General Adjustment
Bureau investigated and assessed the loss for the NFIP.
From July to September, and thereafter until December 22,
1978, the adjuster made several visits to the site to
investigate the loss, to arrange a salvage sale, and to
negotiate the amount of the loss to be submitted for
reimbursement. At no time during this period did the
adjuster ever tender to the plaintiff a proof of loss form to
indicate that anything other than the Notice of Loss had to
be filed by the plaintiff within the 60 days. On December 22,
1978, over three months after the deadline for filing, the
adjuster prepared and submitted to the plaintiff a proof of
_loss form. The plaintiff subsequently was reimbursed
$50,000 for damage to the contents of the building, and an
additional sum of approximately $2000 from the salvage
sale. The adjuster, however, continued to investigate and
negotiate with the plaintiff for the remaining costs of
damage to the building and debris removal. No settlement
was reached, so the plaintiff filed suit. For the first time, the
defendant argued that the plaintiff failed to file a sworn
proof of loss within 60 days from the alleged loss, as
required by the insurance contract. The Seventh Circuit
reversed the entry of summary judgment on behalf of the
16
defendant agency and stated "on the quite unique facts of
this case . . . a government agency will not be permitted
belatedly to assert a technical defense to a law suit which
admittedly, if it had been in a state court against a private
insurance carrier, would not have prevailed. ... The actions
of paying a part of the claim under a policy which the
insurer had treated as being fully applicable to the entire
claim, over many months of time, does not permit a
withdrawal thereafter from the position clearly and
unambiguously taken." Id. at 1177.
The instant case provides a proper basis of applying
estoppel against Respondent due to the improper conduct
by the NFIP and its "direct" representatives and adjuster:
° Mr. Hughes, the adjuster for the NFIP, failed
to inspect any part of the Insured Property,
other than the first floor.
° Mr. Hughes made _ several gross
misstatements to Dr. Dawkins regarding the
proof of loss requirement and the process for
reopening a claim, including telling Dr.
Dawkins that in major disasters, the 60-day
time period was of no concern to the NFIP,
and that as additional flood damage was
discovered, the claim could be reopened.
° Mr. Hughes was clothed with authority of the
NFIP to investigate, negotiate, and aid in the
processing of claims.
° Respondent accepted Petitioners' initial proof
of loss well after the 60-day deadline and
paid this initial claim.
17
—— ——
Respondent continued to address Petitioners'
claims after the 60-day deadline.
At the specific request of "direct"
representatives of the NFIP, Petitioners spent
substantial time and incurred additional
expenses in providing the NFIP with the
information requested to process their claim.
Petitioners spent time and money in
preparing and copying _ substantial
documentation, retaining a __ structural
engineer to examine the insured property
and to prepare a report on the cause and the
extent of the damage, and _ attending
meetings.
In May 1998, the NFIP sent its adjuster to
inspect the Insured Property, but then he
made no good faith effort to evaluate the
claim. (Mr. Fickling, an insurance industry
veteran of 28 years and someone who has
qualified at trials as an expert in such
matters, testified by Affidavit that this is "one
of the most disturbing cases of bad faith
adjusting" that he has ever seen.) [App. 60]
As all of this evidence demonstrates, Respondent engaged
in serious affirmative misconduct during its handling of
Petitioners' claims. Unlike the respondent in Schweiker v.
Hansen, supra, the affirmative misconduct by Respondent,
in the instant case caused Petitioners to fail to take action
that Petitioners could not corect at any time - that is, they
failed to timely submit a proof of loss form and failed to
require Mr. Hughes thoroughly to inspect the Insured
Property. As noted by the Seventh Circuit in Meister Bros,
Inc., supra, "[a]lthough it is axiomatic that 'men must turn
square corners when they deal with the Government,’ the
18
‘public has an interest in seeing its government deal
carefully, honestly and fairly with its citizens." Id. at 1177
(quoting Rock Island, Arkansas & Louisiana R.R. Co. v.
United States, 254 U.S. 141, 143, 41 S. Ct. 55, 56, 65 L. Ed. 2d
188 (1920), and United States v. Wharton, 514 F.2d 406, 412-
13 (9th Cir. 1975)). The Government here did not deal
"carefully, honestly and fairly" when it dealt with
Petitioners, and the import of the Fourth Circuit's decision is
that the Government does not have to.
For all of the reasons stated above, this Court should
grant Petitioners’ Petition for Certiorari.
2. Waiver
By its conduct the Government also waived the 60-
day proof of loss requirement. A waiver occurs when a
party voluntarily and intentionally relinquishes a known
claim or right. United States v. Slaughter, 366 F.2d 833, 840
(4th Cir. 1966). Section J.7. of Article 9 of the Flood Policy
states in pertinent part:
We may, at our option, waive the
requirement for the completion and filing of a
proof of loss in certain cases, in which event
you will be required to sign and, at our
option, swear to an adjuster's report of the
loss which includes information about your
loss and the damages sustained, which is
needed by us in order to adjust your claim.
[App. 27].
The inclusion of a subsequent more specific
provision dealing with waiver in regard to the proof of loss
requirement indicates that the NFIP may waive this
requirement without going to the trouble of getting written
19
approval from the Federal Insurance Administrator in this
limited situation. Mr. Hughes specifically told Dr. Dawkins
that the 60-day time period was of no concern to the NFIP
during a major disaster and that if additional flood damage
was discovered, the claim could be reopened at a later date.
Also, the NFIP accepted the first proof of loss claiming the
flood damage known at that time, after the 60-day period.
Applying the commonly used definition of waiver, Mr.
Hughes in fact did waive the requirement of filing a proof of
loss. If, as the NFIP suggests, the doctrine of waiver can
never be raised, regardless of the facts and circumstances of
a particular case, this will lead to results that are unfair and
in some cases absurd. If it is the law, an NFIP "direct" agent,
"direct" representative, or "independent adjuster" can make
oral and written misrepresentations concerning the
necessity of filing a proof of loss, thereby luring a
policyholder to rely on the misrepresentations, and once a
policyholder has done so, the NFIP will be able to deny his
or her claim.
This is inherently contrary to the congressional
purpose for establishing the National Flood Insurance
Program, which has been articulated as being:
[T]o alleviate the personal hardship and
economic distress created by flood damage
by making flood insurance coverage available
on "reasonable terms and conditions" to those
persons needing such protection which
private insurers alone could not economically
make available.
Dempsey v. Director, 549 F. Supp. 1334, 1340 (E.D. Ark.
1982) (citing 42 U.S.C. § 4001(a), (b)) (emphasis added).
20
This position also seems contrary to commonly held
notions of the American public that they do not need to be
as suspicious of the government when dealing with it on a
claim as compared with dealing with a private insurance
adjuster. It is completely normal and understandable for an
insured, when dealing with the Federal Government, to
assume that he or she will be treated fairly and not be
misled. If, as in this case, an adjuster for the Government
says that the 60-day requirement for filing a proof of loss
will not apply in major disasters, the insured should be able
to rely on such statement. If these misrepresentations were
made by an adjuster for an insurance carrier, they would
constitute bad faith and give rise to a claim for unfair and
deceptive trade practices and punitive damages in many
states.
The courts should not draw a line in the sand
regarding the issue of waiver. as it applies to the
Government. Instead, each case needs to be evaluated in
light of the facts and circumstances of that particular case.
Because of the undisputed facts and circumstances in this
case, this Court should grant Petitioner's Petition for
Certiorari to hold that the 60-day proof of loss requirement
has been waived.
B. THIS COURT SHOULD GRANT CERTIORARI
BECAUSE THE REQUIREMENTS FOR FILING A
PROOF OF LOSS ARE AMBIGUOUS AND
SHOULD BE CONSTRUED IN FAVOR OF
PETITIONERS; THEREFORE, THE DECISION BY
THE FOURTH CIRCUIT SHOULD BE REVERSED.
Federal common law controls the interpretation of
insurance policies issued pursuant to the NFIP. Chesapeake
Ship Propeller Co. v. Stickney, 820 F. Supp. 995, 997 (E.D.
Va. 1993). Nonetheless, courts applying federal common
law to flood insurance policies have recognized that
21
"Congress did not intend to abrogate standard insurance
law principles" by enacting the NFIP. Id. at 997 (citations
omitted). Along those same lines, the Fourth Circuit in
Riverside Bldg. Supply, Inc. v. Fed. Emergency
Management Agency, 723 F.2d 1159, 1161 (4th Cir. 1983),
stated the well-established rule of law that an ambiguity in
an insurance policy should be interpreted in the insured's
favor. Because there are several conflicting and confusing
terms in the Flood Policy at issue here, it should be
construed in favor of Petitioners.
For instance, under Section J of Article 9, entitled
"Requirements in Case of Loss," the Policy states that an
insured must: "(1) Notify us in writing as soon as
practicable; (2) As soon as reasonably possible, separate the
damaged and undamaged property, putting it in the best
possible order so that we may examine it; and (3) Within 60
days after the loss send us a proof of loss." [App. 25]. In the
letter from the NFIP to Petitioners, the NFIP "asks" that
Petitioners "submit [their] claim as soon as possible" and
then goes on to say that the Policy requires them to submit a
proof of loss within 60 days of the date of loss. [App. 25]. A
reasonable policyholder is left with the following question
after reading this language - "If it is not possible to submit
the proof of loss within 60 days, then is it okay to submit it
as soon as possible?" The Policy continues that at its option,
the NFIP can waive this requirement and require the
insured to swear to an adjuster's report of the loss ard the
damages sustained. [App. 27]. Interestingly enough, the
Policy does not plainly state that the failure to file a proof of
loss will result in the denial of a claim. Thus, it is apparent
that the Policy is not clear on the issue of the filing of a proof
of loss. Given this ambiguity and the conduct and
representations of the NFIP in handling Petitioners' claim,
Petitioners should be allowed to pursue their claim.
CONCLUSION
This Court should grant the Petition for three
reasons: (1) the misrepresentations and affirmative
misconduct by the agents of the NFIP provide an
opportunity for this Court to apply the doctrine of estoppel
against the Government; (2) through the misrepresentations
of the NFIP agents and its acceptance of the first proof of
loss after expiration of the 60-day deadline, the NFIP
waived the 60-day proof of loss requirement; and (3) the
requirements for filing a proof of loss in the Flood Policy are
ambiguous and, therefore, should be construed in favor of
Petitioners.
Respectfully submitted:
A. Charles Ellis
Counsel of Record
Ward and Smith, P.A.
120 West Fire Tower Road
Post Office Box 8088
Greenville, NC 27835-8088
(252) 215-4000
(252) 215-4077 (fax)
Counsel for Petitioners
TABLE OF CONTENTS
Appendix to Petition
Appendix Page
Opinion of
The United States Court of Appeals
for the Fourth Circuit
entered February 3, 2003.........:csssssecsseererererereeseerssssenees 1
Order of
The Honorable James C. Fox
The United States District Court
for the Eastern District of North Carolina
Re: Granting Defendant's Motion for
Summary Judgment
entered February 26, 1999.........cssscsssseeeseneeessesesseees 12
Excerpts from National Flood Insurance Policy
dated December 21, 1995 ..........ssssssssrssssesseeeeseessesesees 21
Letter from
NFIP Claims Department to
Petitioners
Re: Notice of Claim
dated September 10, 1996 .........:sesessssseseseseseesseseeeneees 28
Proof of Loss
EN i AT TT 30
Flood Claim Payment for
Building Loss for $6,965.20
dated January 14, 1997 .........sssecscscesereseererssssessnssess 34
App. i
Letter from
C.P. Warren Adjusters to
Howard Dawkins, Jr.
Re: Claim #3655
EE PE Ty TOG eritisrcieesssictasionnssineninininaianinsiniyinninesiiaons 36
Letter from
Rhonda J. Edwards to
Freda Copeland, NFIP
Re: Flood Claim
IRE Be, FOE rccssenisnicsionisiiviiomran inaresnpeiisaieaneinsiinesicies 42
Letter from
F.M. Copeland, NFIP, to
Petitioners
Re: Policy Coverage
CDE FR TO, TOF iiss cineinisitnesamntaneiiidudnianepenein 44
Letter from
Sherry B. Edwards to
F.M. Copeland, NFIP
Re: Request to review claim of additional damage
eae Waianae GTI snssiiinininicaniasccvtanincainniinnoenapinies 46
Letter from
NFIP to Petitioners
Re: Dispute about flood damage
a TE By. BI avin sne ers sscsewiniemicsricveitintiniiciiss 49
Letter from
Thomas W. Harwell, Carolina Benchmark, to
Petitioners
Re: Inspection of House
TE TRE Ty Te ei isestitesiniensisicesntseimnsinerbchoensiominiigtenibeciiann 51
App. il
Letter from
Sherry B. Edwards to
Marlin W. Barnett, NFIP
Re: Additional flood damage
IE FE Bay FI sisnisicinnisriscnsenivintitianabaniactaonauall 53
Letter from
Marlin Barnett, NFIP, to
Lynn Welch
Re: Reinspection on May 16, 1998
CORO: TERY BE, EIU sisininsccmeinrariineminnasnictionn nese
Affidavit of W. Kurt Fickling
SUPOUDA CRA FORNEY By TIFF sss ins rnarnnitscnsiivnncabcvcoamsinones 60
App. iii
PUBLISHED
UNITED STATES COURT OF APPEALS
FOR THE FOURTH CIRCUIT
HOWARD G. DAWKINS, JR., M.D.;
ANNETTE DAWKINS,
Plaintiffs-Appellants,
V. - No. 99-1422
JAMES LEE WITT, Director of the
Federal Emergency Management Agency,
Defendant-A ppellee.
Appeal from the United States District Court
for the Eastern District of North Carolina, at Greenville.
James C. Fox, Senior District Judge.
(CA-98-124-F3-4)
Argued: March 1, 2000
Decided: February 3, 2003
[Entered: February 3, 2003]
Before WILKINSON, Chief Judge,
and WIDENER and TRAXLER, Circuit Judges.
Affirmed by published opinion. Judge Widener wrote the
opinion, in which Chief Judge Wilkinson and Judge Traxler
concurred.
COUNSEL
ARGUED: Albert Charles Ellis; WARD & SMITH, P.A.,
Winterville, North Carolina, for Appeilants. Jerri Ulrica
Dunston, Assistant United States Attorney, Raleigh, North
Carolina, for Appellee. ON BRIEF: Teresa DeLoatch Bryant,
WARD & SMITH, P.A., Winterville, North Carolina, for
Appellants. Jariice McKenzie Cole, United States Attorney,
Anne M. Hayes, Assistant United States Attorney, Raleigh,
North Carolina, for Appellee.
App. 1
OPINION
WIDENER, Circuit Judge:
Plaintiffs, Howard G. Dawkins, Jr., and Annette
Dawkins, appeal the district court’s order granting
summary judgment in favor of defendant James Lee Witt,
the director of the Federal Emergency Management Agency
(FEMA). Dawkins v. Witt, No. 4:98-CV-124-F3 (E.D.N.C. Feb.
26, 1999). The plaintiffs own property insured under the
National Flood Insurance Program that was damaged by
Hurricane Fran. The plaintiffs contested FEMA’s refusal to
reopen their claim after FEMA made an initial payment for
flood damage to the property. The district court granted the
defendant summary judgment after determining that the
plaintiffs could not recover. Because they failed to file a
proof of loss within 60 days of the occurrence of the
damage, as required by their insurance policy, we affirm.
I.
Because this case is before us on a motion for
summary judgment, we view the facts in the light most
favorable to the non-moving party, the plaintiffs. Shaw v.
Stroud, 13 F.3d 791, 798 (4th Cir. 1994). Plaintiffs own a two-
story home elevated above ground by posts on Figure Eight
Island near Wilmington, North Carolina. On September 5,
1996, the plaintiffs‘ insured property was damaged as a
result of Hurricane Fran. At the time of the hurricane, the
plaintiffs’ property was insured against flood damage
through the National Flood Insurance program with a
policy they had purchased through a local agent, Fickling
and Clement Insurance Company (Fickling and Clement).
FEMA oversees and implements the National Flood
Insurance Program. See West Augusta Dev. Corp. v. Giuffrida,
717 F.2d 139, 140 n.1 (4th Cir. 1983) (quoting Meister Bros.,
Inc. v. Macy, 674 F.2d 1174, 1175 n.1 (7th Cir. 1982)). The
plaintiffs' policy contained several clauses relevant in this
App. 2
appeal. First, Article 9, Paragraph J(3) of the policy required
that the plaintiffs file a proof of loss for any claim within 60
days of the flood daxage or loss.2 A proof of loss is a
document that provides FEMA with a statement of the
amount of the claim and specific details concerning the loss,
its cause, and ownership of the damaged property. FEMA
has the option to waive the 60 day requirement under
Article 9, Paragraph J(7), and if it does, the claimant must
sign an adjuster's report.3 The policy, pursuant to the federal
regulations governing the National Flood Insurance
Program, also contained a provision in Article 9, Paragraph
D stating that none of the provisions of the policy could be
waived absent express writtea consent by the Federal
Insurance Administrator.‘ See 44 C.F.R. § 61.13(d). The
plaintiffs had also insured their property against wind
damage with a policy issued by Lloyds of London.
. FEMA advises that the policy issued to the plaintiffs was that
which was in effect at the time of purchase in 1995. See 44 C.F.R., Pt. 61,
App. A(1) (Oct. 1995). The standard flood insurance policy that is
presently in effect pursuant to the current C.F.R. contains terms that may
have been changed, but none of which are material here.
2 "Should a flood loss occur to your insured property, you must:
... [w]ithin 60 days after the loss, send us a proof of loss, which is your
statement as to the amount you are claiming under the policy signed and
sworn to by you... ." -
3 "We may, at our option, waive the requirement for the
completion and filing of a proof of loss in certain cases, in which event
you will be required to sign, and, at our option, swear to an adjuster's
report of the loss which includes information about your loss and the
damages sustained, which is needed by us in order to adjust your claim."
‘ "This policy cannot be amended nor can any of its provisions be
waived without the express written consent of the Federal Insurance
Administrator. No action we take under the terms of this policy can
constitute a waiver of any of our rights."
App. 3
The plaintiffs contacted Fickling and Clement: on
September 6, 1996 to inform them of the damage from the
hurricane. Fickling and Clement then notified FEMA, who
responded with a letter on September 10, 1996 indicating
that it had received the notice of claim and had assigned it
to Bellmon Adjusters, Inc. The letter also advised the
plaintiffs that "[yJour policy requires you to submit a proof
of loss to the Flood Center within sixty (60) days of the loss."
An adjuster from Bellmon Adjusters, Bob Hughes,
met with the plaintiffs on their property on September 13,
1996. The parties do not dispute that at that time, Hughes
would not acknowledge that the hurricane was
accompanied by waves and, therefore, only inspected the
first level of the home for damage. While Hughes informed
the plaintiffs that they could only make claims for losses
that were verified by a proof of loss, he also told them that
with major disasters, FEMA was not concerned with the 60
day deadline required by the policy and that it would
reopen the claim if the plaintiffs found any further verifiable
flood damage after that time.
Hughes sent an initial proof of loss to the plaintiffs,
which they rejected because they did not believe it was
reasonable. Hughes then sent a second proof of loss to the
plaintiffs, which they signed and returned to FEMA in
December 1996. The 60 day period for filing a proof of loss
had expired November 4, 1996. The plaintiffs acknowledged
that they sent in the proof of loss well past the 60 day
deadline required by their policy. Despite the late
filing, FEMA paid the claim amount indicated on the
second proof of loss of $6965.28 in January 1997.5
5 So that there may be no mistake, the proof of loss, which was
paid in full by FEMA, claimed for damages by "FLOOD." The argument
here is about the extent of the flood loss. That is to say, the failure to file a
claim for the damage now sought within the time required by the policy
with the concurring refusal of FEMA to re-open the claim to claim
additional damage claimed for storm surge.
App. 4
—
The plaintiffs also had an adjuster, C.P. Warren, assess the
home for wind damage pursuant to their policy with Lloyds
of London.
The plaintiffs then hired a contractor who proceeded
to repair the property beginning in December 1996. The
repairs continued until September 1997. During the repair
process on July 16, 1997, the adjuster from Lloyds of London
issued a report explaining that during his examination of
the property, he determined that damage to the window
frames in the upper floors of the home had occurred as a
result of the flood waters twisting and uplifting the home
and its decks. Thus, Lloyds of London would not pay the
plaintiffs for those losses because its policy only covered
wind damage.
After learning of this additional loss, Fickling and
Clement contacted FEMA on July 24, 1997 asking it to
reopen the plaintiffs' claim. FEMA initially refused to
reopen the claim on the basis that the areas the plaintiffs
claimed were flood damaged were not covered by their
policy. After this response, the plaintiffs and Fickling and
Clement repeatedly contacted FEMA in an attempt to have
the claim reopened. Finally, on January 21, 1998, FEMA sent
a letter to the plaintiffs indicating that it did not believe that
the damage the plaintiffs complained of was due to direct
physical loss by flood, but advising the plaintiffs that if they
wished to pursue the claim, they should secure a report
from a structural engineer, at their own expense, stating
how the flood waters caused the damage for review by
FEMA. Accordingly, the plaintiffs hired Thomas Harwell, a
structural engineer, to assess the damage to the home from
the hurricane-induced flood. Harwell examined the
property on March 3, 1998 and determined that, in his
opinion, the flood had indeed caused structural damage to
the home.
App. 5
On May 16, 1988 a representative from FEMA,
Marlin Barnett, met with the plaintiffs, Harwell, Warren,
and an agent from Fickling and Clement. In a May 28, 1998
letter, Barnett stated his finding that he could not assess any
damages to the house because it had already been fixed and
that he could not understand how Harwell could confirm
any damage due to flooding for the same reason. Therefore,
Barnett stated that he could not justify any payments for
damages repaired before inspection. On June 18, 1998,
FEMA sent the plaintiffs a final letter denying their claim
because the repairs to the property had compromised its
ability to investigate.
On August 24, 1998, the plaintiffs filed a complaint
in the Eastern District of North Carolina claiming that the
defendant breached their contract of insurance resulting in
damages in excess of $10,000 to the plaintiffs. After filing an
answer, the defendant made a motion to dismiss or, in the
alternative, for summary judgment based on the fact that the
plaintiffs had not filed a proof of loss within the required 60
day period, precluding them from any recovery from the
defendant as a matter of law. At no time prior to the
commencement of this suit did the defendant assert that the
plaintiffs were not entitled to coveraga because they failed
to file their proof of loss within the 60 day period required
under the policy.
The district court granted the defendant's motion on
February 1, 1999. The court found without merit the
plaintiffs' arguments that the defendant could not use the 60
day period as a defense under the doctrines of waiver and
equitable estoppel. The plaintiffs appeal, claiming the
district court erred because it should have precluded FEMA
from raising the 60 day limitation as a defense under the
doctrines of waiver and equitable estoppel, because it was
impossible for them to comply with the 60 day requirement,
and because the proof of loss requirements in the policy
were ambiguous.
App. 6 /
Se
RL PRE Oe Sr ae a Poe ve < ee ee ow
7. + oe
a eR tN TE
Il.
We review a decision granting summary judgment
de novo. Shaw, 13 F.3d at 798. A party is entitled to
summary judgment only if we find no genuine issues
of material fact and we determine that the moving party
is entitled to judgment as a matter of law. Shaw, 13 F.3d at
798.
Ill.
The plaintiffs' primary argument is that FEMA could
not raise as a defense the plaintiffs' failure to file their proof
of loss within 60 days under the doctrines of waiver and
equitable estoppel. We are of opinion that both of these
arguments are without merit.
A.
It is undisputed that FEMA accepted the plaintiffs’
first proof of loss after the 60 day period expired, that
Hughes stated that the 60 day requirement would not be
enforced, that FEMA continued to address the claim well
after the 60 day period expired, and that the Federal
Insurance Administrator did not provide an express
written waiver of the 60 day requirement. Absent an
express written waiver, the plaintiffs relied on FEMA's
conduct as set forth above as a waiver of the 60 day
requirement. However, the plaintiffs' insurance policy
specifically provides in Article 9, Paragraph D that "[n]Jo
action we take under the terms of this policy can constitute
a waiver of any of our rights."
The policy did provide two means for FEMA to
waive the 60 day requirement: the general waiver
provision requiring express written consent of the Federal
Insurance Administrator of Article 9, Paragraph D and the
specific waiver provision for the 60 day proof of loss
requirement in Article 9, Paragraph J(7). However, the
App. 7
plaintiffs have produced no express written wavier
from the Federal Insurance Administrator nor _any
indication that FEMA exercised its option to waive
specifically the 60 day requirement, either through
documentation or an adjuster's report. Absent such
evidence, we are left with the express terms of the
policy, and pursuant to those terms, the above conduct
does not constitute either a general wavier or an exercise of
FEMA's option to exercise the specific waiver of the 60
day requirement. See Gowland v. Aetna, 143 F.3d 951, 954
(5th Cir. 1998); Phelps v. Federal Emergency Management
Agency, 785 F.2d 13, 19 (Ist Cir. 1986); McCrary v. Federal
Emergency Management Agency, 642 F. Supp. 544, 546
(E.D.N.C. 1986).
B.
The plaintiffs argue that FEMA is equitably estopped
from raising the defense that the plaintiffs failed to provide
a proof of loss within the requisite time period. The
Supreme Court has consistently denied efforts by litigants to
estop the government from raising defenses based on
claimants' failures to comply with governmental procedures
due to misinformation from government agents. See Office of
Personnel Management v. Richmond, 496 U.S. 414, 434 (1990).
("As far as monetary claims, it is enough to say that this
Court has never upheld an assertion of estoppel against the
Government by a claimant seeking public funds.") (holding
that plaintiff who was misinformed about his qualification
to collect disability benefits could not estop government
from collecting overpayments caused by the erroneous
advice of a government employee); Schweiker v. Hansen, 450
U.S. 785, 786 (1981) (holding that government agent's advice
that misinformed plaintiff that she was not eligible for social
security benefits did not rise to level of affirmative
misconduct that might reach a serious question as to
whether the government might be estopped from insisting
on compliance with a valid regulation required to receive
App. 8
benefits); Federal Crop Ins. Corp. v. Merrill, 332 U.S. 380, 384-
85 (1947) (finding that farmer could not recover under crop
insurance on a lost crop even though the government
agency misinformed the farmer that his re-seeded wheat
crop was covered by government-provided insurance when,
in fact, a statute forbade such coverage). It is true that the
Court has left for another day a decision that the
government may never be estopped. Richmond, 496 U.S. at
423. However, the Court's decisions indicate that estoppel
may only be justified, if ever, in the presence of affirmative
misconduct by government agents. See INS v. Hibi, 414 US.
9, 8 (1973) (citing Montana v. Kennedy, 366 U.S. 308, 314-15
(1961)); Schweiker, 450 U.S. at 788-89. Thus, in order to show
they even may be entitled to equitably estop FEMA, the
plaintiffs must not only satisfy the traditional requirements
for equitable estoppel,® but also they must show affirmative
misconduct by FEMA that exceeds conduct the Court has
already deemed acceptable.
The behavior the plaintiffs must rely on in this case
to demonstrate affirmative misconduct consists of the
following: Hughes representing to the plaintiffs that FEMA
was not concerned about the 60 day requirement with major
disasters, FEMA accepting the plaintiffs' initial proof of loss
well after the 60 day deadline, and FEMA proceeding to
continue to address their claim after the 60 day deadline. We
agree with the district court that while the plaintiffs may
have shown "unprofessional and misleading conduct by
. For purposes of this opinion, we have assumed that the plaintiffs
established the four traditional requirements for estoppel as follows: "(1)
the party to be estopped knew the true facts; (2) the party to be estopped
intended for his conduct to be acted upon or acted in such a way that the
party asserting estoppel had a right to believe that it was intended; (3) the
party claiming estoppel was ignorant of the true facts; and (4) the
misconduct was relied upon to the detriment of the parties seeking
estoppel." McCrary, 642 F. Supp. at 547 (citing United States v. 18.16 Acres
of Land, 598 F. Supp. 282, 286 (E.D.N.C. 1984)).
App. 9
|
Hughes," this conduct is no worse than that the Supreme
Court has determined does not rise to a level to justify
estoppel against the government.”
IV.
The plaintiffs also argue that due to the devastation
and circumstances surrounding Hurricane Fran it was
impossible for them to comply with the 60 day proof of loss
requirement, and therefore, the district court should not
have granted the defendant summary judgment. While we
may agree that the circumstances surrounding a major
natural disaster may make it extremely difficult for insured
parties to comply with the 60 day time limit, we agree with
the district court that this argument fails. The insurance
policy specifically requires a claimant to file a proof of loss
within 60 days to receive coverage regardless of the
circumstances Of the claim. As explained above, FEMA did
not waive this requirement. While compiling the required
information in 60 days under stressful circumstances may be
difficult, it is exactly what the policy requires.
V.
Finally, the plaintiffs argue that the provisions in
their insurance policy regarding the proof of loss
requirement are ambiguous and that if we construe the
ambiguity in the insured's favor, the defendant is not
entitled to summary judgment. The plaintiffs contend that
the language of the policy is ambiguous because in addition
to the 60 day requirement of Article 9, Paragraph J(3),
Article 9 in Paragraph J(1) asks claimants to notify FEMA of
the loss in writing "as soon as practicable" and in Paragraph
7 We decline to follow the two cases cited by the plaintiffs in
which courts have estopped the government from asserting the defense
that claimants failed to file a proof of loss in the 60 day period. See Meister
Bros., 674 F.2d at 1177; Dempsey v. Director, 549 F. Supp. 1334, 1340-41
(E.D. Ark. 1982). We find that the Supreme Court's decisions in this area
determine the outcome of this case.
App. 10
J(2) requests that claimants separate damaged and
undamaged property "[a]s soon as reasonably possible."
Additionally, plaintiffs' first letter from FEMA, in addition
to notifying them that they must file a proof of loss within
60 days, asked the plaintiffs to submit their claim "as soon as
possible." We are of opinion that the language in the policy
and in the FEMA letter is not ambiguous. While the policy
and letter request that claimants act as soon as possible, they
also place a 60 day limit on the time claimants have
available to make their claims, absent a waiver.
The order of the district court dismissing the case is
accordingly
AFFIRMED.
App. 11 -
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF NORTH CAROLINA
EASTERN DIVISION
NO. 4:98-CV-124-F3
HOWARD G. DAWKINS, JR., M.D.,
and ANNETTE DAWKINS,
Plaintiffs,
Vv. ORDER
JAMES LEE WITT, Director of the
Federal Emergency Management Agency,
Defendant.
)
)
)
)
)
)
)
)
[Entered: February 26, 1999]
This matter is before the court on the defendant's
Motion for Summary Judgment. In light of the court’s
allowing the Defendant’s Motion for Leave to File Revised
Reply Memorandum, the plaintiffs’ Motion tc Strike
Defendant's Reply Memorandum is DENIED.
FACTUAL BACKGROUND
The facts material to the disposition of the pending
motion are undisputed. The plaintiffs, Dr. Howard
Dawkins, Jr., and Annette Dawkins allegedly suffered
damages to their beach home located in the private island
community of Figure Eight Island near Wilmington, North
Carolina, as a result of Hurricane Fran on or about
September 5, 1996. At all pertinent times, the home was
insured against flood damage by a Standard Flood
Insurance Policy (“SFIP”) issued pursuant to the National
Flood Insurance program (“NFIP”’), and against wind
damage by Lloyd’s of London. The plaintiffs immediately
notified Fickling & Clement, the insurance agency through
which plaintiffs had obtained the NFIP flood policy, and the
App. 12
agency, in turn, notified NFIP. By letter dated September
10, 1996, the Federal Emergency Management Agency
(“FEMA”)! notified the plaintiffs that their claim had been
assigned to Bellmon Adjusters, Inc., for investigation. See 44
C.F.R. Pt. 61, App. A(1), Art. 9, J J(6) (upon receipt of proper
notice of claim, an independent insurance adjuster is
retained to investigate the claim). The letter “ask[ed] that
you submit your claim as soon as possible,” and, referencing
Article VIII - - General Conditions and Provisions,
Paragraph 1.4, - - “Requirements in Case of Loss” of the
plaintiffs’ SFIP policy, and Article VII - - General Conditions
and Provisions, Paragraph P of the General Policy, the
September 10, 1996, letter alerted the plaintiffs that, “Your
policy requires you to submit a proof of loss to the Flood
Center within sixty days of the loss.” See Exhibit 3 to
defendant's Memorandum in Support of Summary
Judgment; 44 C.F.R. Pt. 61, App. A(1), 7 J(3), (6).
On September 13, 1996, Bob Hughes, an independent
adjuster employed by Bellmon Adjusters, Inc., met with the
plaintiffs at their beach property. According to the plaintiffs
(and not disputed by the defendant), Hughes refused to
even acknowledge that Hurricane Fran was accompanied by
waves, and adamantly refused to inspect any portion of the
house above the first level. Hughes was told by the
plaintiffs that they only could claim items as losses that had
been verified on the proof of loss form. However, Hughes
assured them that in major disasters, the sixty-day time
period was of no concern to the NFIP, and that if more
verifiable flood damage was discovered, the NFIP would
reopen the claim. The plaintiffs believed and relied on
Hughes’s alleged statements.
The plaintiffs did not agree with Hughes’s initial
“proof of loss” statement because they did not feel the net
amount offered was reasonable. Hughes’s second proof of
1 FEMA administers the NFIP.
App. 13
loss statement offered a net amount of $6,965.20. The
plaintiffs executed this second proof of loss statement on
December 12, 1996,2 and acknowledged the accuracy of the
amount under oath. On December 19, 1996, the plaintiffs
received and later negotiated a FEMA check in the amount
of $6,965.20 for “flood claim payment for building loss”
under the NFIP policy.
The wind damage policy adjuster who inspected the
property for Lloyd’s of London also happened to be a
certified flood adjuster. During his examination of the
property for wind damage, he made observations leading
him to believe that the home had sustained additional flood
damage above the ground level by virtue of the action of the
storm surge flowing under and around the home, twisting
the foundations and causing structural damage which
required the replacement of windows. Plaintiffs and their
insurance agent repeatedly contacted FEMA in an attempt
to have the claim reopened to consider this additional
alleged storm surge damage.
In January 1998, F.B. Norman, Claims Examiner and
NFIP Servicing Agent, wrote plaintiffs and invited them to
retain the services of a structural engineer - - at their own
expense - - to prepare and to submit a report substantiating
their additional claim if they wished to pursue it. The
plaintiffs did so and, in May, 1998, their insurance agent
arranged a meeting among himself, Marlin Barnett from
NFIP, plaintiffs’ structural engineer, and the Lloyd's
adjuster who first noticed the alleged storm surge damage.
According to affidavits supplied in support of plaintiffs’
position, Barnett was very rude and displayed an attitude of
disdain in response to the information provided to him at
the meeting.
2 It is undisputed that this date is beyond the sixty-day deadline
for submitting the proof of loss.
App. 14
In June, 1998, the NFIP again denied the plaintiffs’
request to reopen the claim, stating that its right to
investigate had been compromised by the plaintiffs having
repaired the subject structure. The letter notified the
plaintiffs of their right to file suit before August 26, 1998.
Although the plaintiffs did not file their only proof
of loss within the required sixty-day period from the date of
the loss, the NFIP accepted it and paid the net amount
requested. The basis for this lawsuit is NFIP’s refusal to re-
open the claim to consider the additional flood damages
allegedly caused by the storm surge. The plaintiffs never
have submitted any supplemental proof of loss for
additional sums allegedly due under the policy for flood
camage.
Plaintifis filed this action on August 24, 1998,
pursuant to 42 U.S.C. § 4072, alleging that the defendant
breached its contract of insurance with them. Not until he
filed his Answer on November 9, 1998, did the defendant
first raise the affirmative defense that the plaintiffs had not
filed their proof of loss in a timely fashion.
ANALYSIS
In support of his Motion for Summary Judgment, the
defendant relies primarily on the weight of authority
holding that an insured seeking to recover on a claim
against an SFIP must comply strictly with the terms,
conditions and requirements of the policy. See, e.g., Heckler
v. Community Health Services, 467 U.S.-51, 63 (1984)
(“Protection of the public fisc requires that those who seek
public funds act with scrupulous regard for the
requirements of law; respondent could expect no less than
to be held to the most demanding standards in its quest for
public funds.”); Federal Crop Ins. Corp. v. Merrill, 332 US.
380, 385 (1947) (insurance policies issued pursuant to federal
programs must be strictly construed). The proof of loss
requirement is an integral part of the SFIP, which is
App. 15
promulgated through the regulations implementing ‘the
NFIP. See 42 U.S.C. § 4013; 44 C.F.R. Pt. 61, App. A(1), Art.
9, 1 J(3), (6). The SFIP provides that the insured may not
sue on the policy unless all the requirements of the policy
have been met. See id. at {R. The defendant explains that,
because the plaintiffs did not meet the requirement that the
proof of loss be filed within sixty days of the loss, they have
failed to satisfy express conditions precedent to filing this
action, as well as to payment on their claim, according to the
terms of the SFIP. See Nabhan v. National Con-Serv, Inc., 2 F.
Supp. 91 (D. Mass 1998) (allowing summary judgment for
defendant which paid pursuant to untimely SFIP proof of
loss, but refused to pay additional sums for repairs to
pilings of home where no proof of loss ever submitted to
support additional amounts).
As sovereign, the United States is immune from suit
except as it consents to be sued. See Lehman v. Nakshian, 453
U.S. 156, 160 (1981). Absent waiver, sovereign immunity
protects the government from suit; in that manner,
therefore, sovereign. immunity is jurisdictional in nature.
See Federal Deposit Insurance Comm’n v. Meyer, 510 U.S. 471,
475 (1994); Wagner v. Federal Emergency Management Agency,
847 F.2d 515, 518 (9 Cir. 1988) (procedural requirements in
the SFIP “constitute conditions precedent to a waiver by the
federal government of its sovereign immunity” and “define
[a court’s] jurisdiction”). Accordingly, the defendant
contends this court is without subject matter jurisdiction to
hear this action because failure of the condition precedent
results in the federal government's non-waiver of its
sovereign immunity to allow the suit.
Plaintiffs argue at length the unfairness of holding
them to the “impossible” task of assembling, verifying and
submitting accurate proof of their entire flood-related loss
within sixty days of undergoing a major natural disaster.
However, that is precisely what the terms of their flood
policy requires.
App. 16
The plaintiffs further explain that they relied on the
representations of Mr. Hughes, who was the insurance
adjuster dispatched by the NFIP, and assumed based on
their conversations with him that they could supplement
their loss claim at some later date. They contend that the
defendant should not be allowed to raise the untimeliness of
the proof of loss as a defense on the equitable doctrines of
estoppel and waiver. This argument has oft been raised and
nearly always rejected on facts virtually identical to these.
The doctrine of equitable estoppel is not available
against the Government here. Even if this court were to find
that the plaintiffs had demonstrated they could present
competent evidence of each element of traditional estoppel,3
in order to fall into the “rather narrow possible range of
circumstances” in which estoppel may be had against the
Government, the plaintiffs also would have to prove that a
government agent engaged in serious “affirmative
misconduct.” See Immigration & Naturalization Service v. Hibi,
414 US. 5, 8-9 (1973) (dictum); Gagliardi, 952 F. Supp. 163 at
217; Diamond v. Federal Emergency Management Agency, 689 F.
Supp., 169 (E.D.N.Y. 1988). The court has been unable to
3 These elements are: “(1) the party to be estopped knew the true
facts; (2) the party to be estopped intended for his conduct to be acted
upon or acted in such a way that the party asserting estoppel had a right
to believe that it was intended; (3) the party claiming estoppel was
ignorant of the true facts; and (4) the misconduct was relied upon to the
detriment of the parties seeking estoppel.” McCrary v. Federal Emergency
Management Agency, 642 F. Supp. 544 (E.D.N.C. 1986) (quoting United
States v. 18.16 acres of land, 598 F. Supp 282, 286 (E.D.N.C. 1984)). The
undersigned found in McCrary that the plaintiffs could not meet the third
element on facts essentially the same as these because the plaintiffs were
not ignorant of the true facts; the McCrary plaintiffs’ insurance policy
contained a notice of the sixty-day proof of loss requirement, and they
were deemed to have knowledge of the same provision contained in the
Code of Federal Regulations. Additionally, in McCrary, as here, the
NFIP’s letter to the plaintiffs and their insurance agent reiterated the
sixty-day requirement. Id. at 548. See also Gagliardi v. Omaha Property and
Ins. Co., 952 F. Supp. 212, 217 (D.N.J. 1997).
App. 17
locate any defensible reported case* in which the NFIP has
been estopped to assert a defense to flood insurance
coverage based on representations by a government agent,
much less by an independent insurance adjuster. In fact, as
noted by the Fourth Circuit Court of Appeals,
The Supreme Court has never explicitly held
that the federal government may be equitably
estopped ... and it is doubtful that the Court
would recognize an estoppel where
affirmative misconduct by the government
was not even alleged ... With one narrow
exception not applicable here ..., this court
has repeatedly declined to find equitable
estoppel against the federal government
absent a showing of affirmative misconduct.
Maryland Dept. of Human Resources v. Department of
Agriculture, 976 F.2d 1462, 1484, n.24 (4% Cir. 1992) (citations
omitted); see also West Augusta Development Corp. v. Giuffrida,
717 F.2d 139, 141 (4% Cir. 1983) (government agency is not
estopped merely because its actions, if taken by a private
party, would have worked an estoppel). In the instant case,
although the plaintiffs have alleged unprofessional and
misleading conduct by Hughes, they not only have not
alleged “serious affirmative misconduct,” but also have
alleged neither that Hughes was or should be deemed to be
an agent of the Government, nor any facts which would
support such a legal conclusion. Furthermore, the court is
satisfied that an amendment to the pleadings could not cure
this deficiency, as the law appears to be settled that estoppel
cannot be had against the government on these facts.
4 The cases relied upon by the plaintiffs in support of their
estoppel argument are not persuasive. For the reasons cogently set forth
in the defendant's Reply Memorandum at § II (A)(2)(d), the court declines
to follow the rationale of either Meister Bros., Inc. v. Macy, 674 F.2d 1174
(7% Cir. 1982), or Dempsey v. Director, FEMA, 549 F. Supp. 1334 (E.D. Ark.
1982) . See also Phelps, 785 F.2d at 17.
App. 18
Likewise, the plaintiffs’ waiver argument must fail.
Their SFIP policy reiterates the requirement that the “policy
cannot be amended nor can any of its provisions be waived
without express written consent of the Federal Insurance
Administrator. No action we take under the terms of this
policy can constitute a waiver of any of our rights” Exhibit
to Complaint, SFIP, Art. 9, § D; see also Phelps, 785 F.2d at 19;
Diamond, 689 F. Supp. at 169; McCrary, 642 F. Supp. at 546.
SUMMARY
The result dictated by the applicable law is harsh
and its effect on unwary insured property owners is
unfortunate indeed. However,
justification for this refusal [to apply
equitable estoppel doctrine against the
Government] rests primarily upon
considerations of sovereign immunity and
constitutional grounds - the potential for
interference with the separation of
governmental powers between the legislative
and executive ... There is also a vital concern
for public policy. In a complex government
with thousands of agencies and departments,
and innumerable employees, there is a very
real need to protect the Government against
binding commitments by improper conduct
of its agents, which might promote fraud or
collusion. “Fear of uncontrollable liability
and crippling losses to the public treasury
have also played a role in sustaining the
rule.”
App. 19
Phelps, 785 F. Supp. at 17 (citations omitted); accord
McCreary, 642 F. Supp. at 548-49. Fifty years ago, the
Supreme Court cautioned:
Whatever the form in which the Government
functions, anyone’ entering into an
arrangement with the Government takes the
risk of having accurately ascertained that he
who purports to act for the Government stays
within the bounds of his authority. The scope
of this authority may be explicitly defined by
Congress or be limited by delegated
legislation, properly exercised through the
rule-making power ... The oft-quoted
observation ... that “Men must turn square
corners when they’ deal with the
Government,” does not reflect a callous
outlook. It merely expresses the duty of all
courts to observe the conditions defined by
Congress for charging the public treasury.
Merrill, 332 U.S. at 34 (citation omitted).
CONCLUSION
For the foregoing reasons, therefore, the defendant's
Motion for Summary Judgment is ALLOWED and this
action is DISMISSED.
SO ORDERED.
This the 26 day of February, 1999.
/s/James C. Fox
JAMES C. FOX
United States District Judge
App. 20
FEDERAL EMERGENCY MANAGEMENT AGENCY
FEDERAL INSURANCE ADMINISTRATION
DWELLING
~ POLICY
NATIONAL FLOOD
INSURANCE PROGRAM
STANDARD FLOOD INSURANCE POLICY
[Issued Pursuant to the National Flood Insurance Act of
1968, or Any Acts Amendatory Thereof (Hereinafter Called
the Act), and Applicable Federal Regulations in Title 44 of
the Code of Federal Regulations, Subchapter B]
App. 21
NOTICE: This policy provides only LIMITED COVERAGE
in basements and for the enclosed areas below elevated
Post-FIRM building, as set forth below. (See Article 6,
Paragraph F.)
SCOPE OF BASEMENT AND ELEVATED BUILDING
ENCLOSURE COVERAGE
BUILDING AND CONTENTS ELEMENTS COVERED:
FOUNDATION ELEMENTS
REQUIRED UTILITY CONNECTIONS
SUMP PUMPS
WELL WATER TANKS AND PUMPS
OIL TANKS AND THE OIL IN THEM
CISTERNS AND THE WATER IN THEM
NATURAL GAS TANKS AND THE GAS IN THEM
PUMPS AND/OR TANKS USED IN
CONJUNCTION WITH SOLAR ENERGY
FURNACES
HOT WATER HEATERS
CLOTHES WASHERS AND DRYERS
FOOD FREEZERS AND THE FOOD IN THEM
AIR CONDITIONERS
HEAT PUMPS
ELECTRICAL JUNCTION AND CIRCUIT
BREAKER BOXES
° CLEAN-UP
° ELEVATORS, DUMBWAITERS, AND EQUIPMENT,
EXCEPT FOR SUCH EQUIPMENT LOCATED
BELOW THE BASE FLOOD LEVEL, IF SUCH
EQUIPMENT WAS INSTALLED ON OR AFTER
OCTOBER 1, 1987
App. 22
ELEMENTS COVERED IN BASEMENTS ONLY:
° UNPAINTED DRYWALLS AND SHEETROCK
WALLS, INCLUDING FIBERGLASS INSULATION,
AND CEILINGS (REPLACE, AND IN
SUBSTITUTION FOR FINISHED WALLS)
ELEMENTS NOT COVERED IN BASEMENTS AND
ELEVATED BUILDING ENCLOSURES (SEE NOTE):
. CONTENTS
. IMPROVEMENTS SUCH AS FINISHED WALLS,
FLOORS, AND CEILINGS
. BUILDING EQUIPMENT AND FIXTURES NOT
SPECIFICALLY COVERED
NOTE: IN THE CASE OF ELEVATED BUILDINGS,
COVERAGE LIMITATION APPLIES ONLY TO POSTFIRM
ELEVATED BUILDINGS IN SPECIAL HAZARD AREAS
DESIGNATED AS ZONES A1-30 (AE), AH AND V1-30
(VE).
FEDERAL EMERGENCY MANAGEMENT AGENCY
FEDERAL INSURANCE ADMINISTRATION
STANDARD FLOOD INSURANCE POLICY
+ + +
ARTICLE 2 - DEFINITIONS
AS USED IN THIS POLICY - -
+ + +
"Flood" means:
A. A general and temporary condition of partial
or complete inundation of normally dry land area from:
1. The overflow of inland or tidal waters.
rs The unusual and rapid accumulation or
runoff of surface waters from any source
+ + +
ARTICLE 9 - GENERAL CONDITIONS AND
PROVISIONS
D. Amendments, Waivers, Assignment: This policy cannot
be amended nor can any of its provisions be waived without
the express written consent of the Federal Insurance
Administrator. No action we take under the terms of this
policy can constitute a waiver of any of our rights. Except in
the case of 1. a contents only policy, and 2. a policy issued to
cover a building in the course of construction, assignment of
this policy, in writing, is allowed upon transfer of title.
k*e*
App. 24
I. Alterations and Repairs: You may, at any time and at
your own expense, make alterations, additions and repairs
to the insured property, and complete structures in the
course of construction.
J. Requirements in Case of Loss: Should a flood loss occur
to your insured property, you must:
:. Notify us in writing as soon as practicable;
4. As soon as reasonably possible, separate the
damaged and undamaged property, putting
it in the best possible order so that we may
examine it; and
3. Within 60 days after the loss, send us a proof
of loss, which is your statement as to the
amount you are claiming under the policy
signed and sworn to by you and furnishing
us with the following information:
a.
b.
The date and time of the loss;
A brief explanation of how the loss
happened;
Your interest in_ the property
damaged (for example, "owner") and
the interest, if any, of others in the
damaged property;
The actual cash value or replacement
cost, whichever is appropriate, of each
damaged item of insured property
and the amount of damages
sustained;
Names of mortgagees or anyone else
having a lien, charge or claim against
the insured property;
App. 25
f. Details as to any other contracts of
insurance covering the property,
whether valid or not;
g. Details of any changes in ownership,
use, occupancy, location or possession
of the insured property since the
policy was issued;
h. Details as to who occupied any
insured building at the time of loss
and for what purpose; and
i. The amount you claim is due under
this policy to cover the loss, including
statements concerning:
(1) The limits of coverage stated
in the policy; and
(2) The cost to repair or replace
the damaged property
(whichever costs less).
Cooperate with our adjuster or representative
in the investigation of the claim;
Document the loss with all bills, receipts, and
related documents for the amount being
claimed;
The insurance adjuster whom we hire to
investigate your claim may furnish you with
a proof of loss form, and she or he may help
you to complete it. However, this is a matter
of courtesy only, and you must still send us a
proof of loss within 60 days after the loss
even if the adjuster does not furnish the form
or help you complete it.
App. 26
In completing the proof of loss, you must use
your own judgment concerning the amount
of loss and the justification for that amount.
The adjuster is not authorized to approve or
disapprove claims or tell you whether your
claim will be approved by us.
7. We may, at our option, waive the
requirement for the completion and filing of
a proof of loss in certain cases, in which
event you will be required to sign and, at
our option, swear to an adjuster's report of
the loss which includes information about
your loss and the damages sustained, which
is needed by us in order to adjust your
claim.
8. Any false statements made in the course of
presenting a claim under this policy may be
punishable by fine or imprisonment under
the applicable Federal Laws.
+ *
IN WITNESS WHEREOF, we have signed this policy below
and hereby enter into this Insurance Agreement.
\s\Elaine C. McReynolds
Elaine C. McReynolds
Administrator
Federal Insurance
Administration
NATIONAL FLOOD INSURANCE PROGRAM
Servicing Agent
9/10/96
RE: | POLICY NUMBER: 2031530807
DATE OF LOSS: 9/05/96 -
HOWARD G & ANNETTE DAWKINS JR
307 ORTON DR
GREENVILLE, NC 27858-3734
INS & CONSULTING OF GREENVILLE
DBA FICKLING & CLEMENT INS
PO BOX 1626
GREENVILLE, NC 27834
Dear Policyholder:
We received your notice of claim for:
219 BEACH RDN
WILMINGTON, NC 28405
Your loss has been assigned to:
BELLMON ADJUSTERS, INC.
If you do not find a local telephone listing for this adjuster,
contact your agent or the Flood Insurance Processing
Center.
An adjuster from this firm will investigate your loss to
determine if it is covered by your policy, and may help you
present your claim. We ask that you submit your claim as
soon as possible. Your policy requires you to submit a proof
App. 28
of loss to the Flood Center within sixty (60) days of the loss.
Please refer to Article VIII-General Conditions and
Provisions, Paragraph I.4- “Requirements in Case of Loss”
of the dwelling policy or Article VII- General Conditions
and Provisions, Paragraph P - of the General Property
Policy. Your adjuster can provide this form to you and help
you complete it.
Please do not discard any damaged property prior to the
adjuster’s inspection unless it poses a health or safety
hazard. It is especially important that you do not dispose of
the major contents items, before the adjuster’s first visit.
Our records show the following mortgagee(s) on your
property:
WACHOVIA BK & TRUST CO NA
If eligible, the check we issue for your building claim will be
payable to you and to the above. If this information is
incorrect, please provide the adjuster with the correct
information. You may be requested to furnish supporting
documents in this regard.
If you have not heard from the adjuster, or have any other
problem or questions regarding your claim, please call us at
the above number.
Sincerely,
Flood Insurance Processing Center-Claims Department
PROOF
OF
LOSS
FICKLING & CLEMENT
INSURANCE :
P.O. BOX 1626
GREENVILLE, NC 27835
POLICY NO. FL2-0315-3080-7
12/25/95 TO 12/25/96
POLICY TERM
250000.00 eh
AMT OF BLDG COY AT TIME OF LOSS
100000.00
AMT OF CNTS COV AT TIME OF LOSS
TO THE NFIP OF At the time of loss, by the above
indicated policy of insurance, you insured the interest of
HOWARD DAWKINS, JR
219 BEACH RD, FIG 8 ISLD, WILMINGTON, NC 28405
against loss by FLOOD to the property described according
to the terms and conditions of said policy and of all forms,
endorsements, transfers and assignments thereto.
App. 30
TIME AND ORIGIN
A FLOOD loss occurred about the hour of __ o'clock on
the 5 day of 9 1996, the cause of said loss was:
FLOOD
OCCUPANCY
The premises described, or containing the property
described, was occupied at the time of the loss as
follows, and for no_ other purpose whatever:
DWELLING/SEASONAL
INTEREST:
No other person or persons had any interest therein or
incumbrance thereon, except: WACHOVIA BANK
CHANGES:
Since the said policy was issued, there has been no changes
in the property described, except: NONE KNOWN
e FULL AMOUNT OF INSURANCE
applicable to the property for which claim
Fe I aiicesicnininststunapuiisenenniceninaiadinidacpebecives $350000.00
e ACTUAL CASH VALUE of building
PTOI hn ssenscnninseiciieciinintescintionnnvinsamnrenaremsvns $273636.34
e ADD ACTUAL CASH VALUE OF
CONTENTS or personal property insured.......$102000.00
e ACTUAL CASH VALUE OF ALL
SRC a Rees ae Res $375636.34
e FULL COST OF REPAIR OR
REPLACEMENT (Building and Content).....,.......$9172.57
e LESS APPLICABLE DEPRECIATION ......sssssssse-« $1384.92
e ACTUAL CASH VALUE LOSS is ...sscscccsccsssssssseen $7787.65
App. 31
e LESS DEDUCTIBLES Bldg Deductible &
amt of contents less than deductible ....................... $822.45
e NET AMOUNT CLAIMED under above
RIOR TN 10 ccsececnvisnsinnscsrmsasevnsensnvenaatenmneonons $6965.20
The said loss did not originate by any act, design or
procurement on the part of your insured, nothing has been
done by or with the privity or consent of your insured to
violate the conditions of the policy, or render it void; no
articles are mentioned herein or in annexed schedules but
such as were destroyed or damaged at the time of said loss
no property saved has in any manner been concealed, and
no attempt to deceive the said insurer as to the extent of said
loss, has in any manner been made. Any other information
that may be required will be furnished and considered a
part of this proof.
Subrogation - To the extent of the payment made or
advanced under this policy; the insured hereby assigns,
transfers and sets over to the insurer all rights, claims or
interest that he has against any person, firm or corporation
liable for the loss or damage to the property for which
payment is made or advanced. He also hereby authorizes
the insurer to sue any such third party in his name.
The insured hereby warrants that no release has
been given or will be given or settlement or compromise
made or agreed upon with any third party who may be
liable in damages to the insured with respect to the claim
being made herein.
The furnishing of this blank or the preparation of
proofs by a representative of the above insurer is not a
waiver of any of its rights.
App. 32
State of North Carolina
County of Pitt
\s\ Howard Garrett Dawkins, |r.
\s\ Alice Annette Williams Dawkins
Insured
Subscribed and sworn to before me this 12 day of
December, 1996.
Adjuster: BOB HUGHES
\s\
Notary Public Adjuster
My Comm. Expires 11-29-99 Greenville, NC
App. 33
THIS CHECK COVERS ITEMS INDICATED BELOW
NATIONAL FLOOD INSURANCE PROGRAM
CHECK NO. FL 029494
DATE PAID 01/14/97 FL 029494
POLICY NUMBER 2031530807
DATE OF LOSS 9/05/96
CLAIM NUMBER 2031530807960905
REFERENCE. TYPEOF PAYMENT AMOUNT
2031530807. FLOODCLAIM PAYMENT. $6,965.20
FOR BUILDING LOSS
ICO# 592 AMOUNT PAID
| $6,965.20
1ST MORTGAGE LOAN NUMBER 216430004048572
INSURED’S NAME
HOWARD G & ANNETTE DAWKINS JR
PROPERTY ADDRESS
219 BEACH RDN
WILMINGTON, NC _ 28405
PAYEE | :
HOWARD G & ANNETTE DAWKINS, JR
307 ORTON DR
GREENVILLE, NC 27858-3734
App. 34
$%s%% FEDERAL EMERGENCY
hey, MANAGEMENT AGENCY
w2Le NATIONAL FLOOD
—
INSURANCE PROGRAM
ROCKVILLE, MD 20649-6468
CHECK NO: FL029494
DATE AMOUNT
01/14/97 | $6,965.20
SIX THOUSAND NINE HUNDRED SIXTY FIVE AND
20/100 Dollars
Pay
TO THE ORDER OF
HOWARD G & ANNETTE DAWKINS, JR
307 ORTON DRIVE
GREENVILLE NC 27858-3437
AND
WACHOVIA BK & TRUST CO, NA
&/OR THEIR ASSIGNS ATIMA
PO BOX 1767
GREENVILLE, NC 27835-176
VOID AFTER 180 DAYS
Ref FLOOD CLAIM NO. 2031530807960905
HIGHLAND COMMUNITY BANK
CHICAGO, IL 60620
C.P. Warren Adjusters, LLC
P.O. Box 150
Point Harbor, NC 27964
Phone/Fax (919) 491-2332
Howard Dawkins, Jr. 7/16/97
307 Orion Drive
Greenville, NC 27834
Policy # 2388/95
Claim #: 3655
Date of Loss: 9/6/96
Dear Dr. Dawkins:
We have received a request from your agent, Fickling and
Clement Insurance, to respond to your fax to them dated
5/29/97. In your fax, you state the damage to your cottage
was in excess of $150,000.00, but the estimate submitted by
our Adjuster Ken Bitner was approximately half that
amount. A complete review of the damages to your cottage
from both the Bertha and Fran storms indicates there were
damages from both wind and flood. Mr. Bitner’s estimate
was for wind damage as a result of Hurricane Fran only. I
have taken your list and addressed each item, 31 through 45,
with regard to wind or flood.
App. 36
Item 31 - Roof Wind damage
Amount requested by Insured - $5700.00
$5700.00 plus 20% O&P for a total of $6840. submitted by
Adjuster Ken Bitner in Fran Estimate.
Item 32 - Sewage System - Flood Damage
Amount requested by Insured - $2350.00.
No coverage.
Item 33 - Garage Door - Flood Damage
Amount requested by Insured - $536.00.
Not covered by wind policy.
Item 34 - Dumbwaiter - Flood Damage
Amount requested by Insured - $3483.00.
Not covered by wind policy.
Item 35 - Heat.& A/C - Flood Damage
Amount requested by Insured - $6035.00.
Not covered by wind policy.
Item 36 - Invisible Fence - Flood Damage
Amount requested by Insured - $600.00.
No coverage.
Item 37 - Temporary Roof Repairs - Wind Damage
Amount requested by Insured - $75.00.
Amount submitted by GAB Adjuster/ Bertha claim - $720.00
Item 38 - Electrical Panel - Flood Damage
Amount requested by Insured - $1250.00.
Not covered by wind policy.
Item 39 - Yard Cleanup/Landscape - Flood Damage
Amount requested by Insured - $3495.00.
No coverage.
App. 37
Item 40 - Chimney Cap Repair - Wind Damage
Amount requested by Insured - $997.00
Amount submitted by GAB Adjuster/ Bertha claim $594.00
Amount submitted by Adjuster Ken Bitner/Fran claim -
$594.00.
Item 41 - Windows and Doors - See Contractor’s Estimate
that follows.
Item 42 - Sheetrock Walls - Wind damage 24 Floor only,
Flood 1s Floor
See Contractor’s Estimate that follows.
Item 43 - Interior Repairs - See Contractor’s Estimate that
follows.
Item 44 - Attic Insulation - Wind Damage
Not included on any estimate.
Item 45 - Gas Logs - Not included on any estimate.
With regard to your Contractor’s estimate which is not
itemized and is not separated as to wind or flood, I note the
following:
Item 1 - Tear out and debris removal - Amount requested
by Insured - $8500 - $10,000.
Included flood damage and removal not covered by your
wind policy. $1550.00. submitted by Adjuster Ken
Bitner/ Fran wind claim.
Item 2 - Repair of the roof, chimney and attic fan - Wind
damage
Amount requested by Insured - $6825.00
Amount submitted by Adjuster Ken Bitner/Fran claim
$6394.94. Amount submitted by GAB Adjuster/Bertha
claim. $600.00
App. 38
Item 3 - Wallboard and Paint - Requested by Insured $1800-
$2500.
Amount submitted by Adjuster Ken Bitner/Fran Claim
$5711.78 plus 20% O&P for total of 6854.13.
Item 4 - Rugs and Floors - Amount requested by Insured -
$3202.50
Amount submitted by GAB Adjuster/ Bertha claim $6251.20
for floors
Amount submitted by Adjuster Ken Bitner/Fran claim
$2657.79 for floors. This appears to be for damages already
paid under the Bertha claim.
Amount submitted by Adjuster Ken Bitner/Fran claim for
carpet $5324.28
Total for rugs and floors $14,397.27.
Item 5 - Kitchen Cabinets
Amount requested by Insured - $8038.40.
I inspected this loss with you in September of 1996 and there
was no evidence of damage to kitchen cabinets. Ken Bitner
and Larry Smith re-inspected this loss in December of 1996
with you and your contractor and found no damage to the
kitchen cabinets.
Item 6 - Windows and Doors - Amount requested by
Insured - $21,594.20
This total contains flood damage to doors. When I inspected
this loss with you in September of 1996, I advised there was
no coverage to windows unless there was direct damage to
the windows from wind. Ken Bitner advises he again
discussed with you in December of 1996, the lack of
coverage for windows unless physically damaged by wind.
Any bending or twisting of windows or door frames as a
result of the cottage being uplifted or twisted from flood
waters under the cottage would be considered flood damage
and therefore not covered by your wind policy.
App. 39
Item 7 - Decks
Amount requested by Insured - $43,575.00
You have indicated the decks were uplifted and no longer
drained away from the cottage. This again is a result of
flood waters washed through the first floor level of your
cottage and moved the pilings of the decks.
Item 8 - Electrical Repair - Amount requested by Insured -
$800.00
Amount submitted by Adjuster Ken Bitner/Fran claim -
$583.20
Amount submitted by the Flood Adjuster/ Fran $1250.00
After your letter of 11/18/96, I requested Adjusters Ken
Bitner and Larry Smith meet with you and your contractor
for a thorough re-inspection of all damages. Mr. Bitner
states during the inspection he advised that much of your
damages were flood (ie; dumbwaiter, sewage system, etc.)
and therefore not covered by the wind policy. As I recall,
this was also discussed at our initial meeting in September
of 1996.
In conclusion, it is our opinion that wind did not bend the
window and door frames, nor uplift the decks on the
cottage. The wind did not cause damage to the cottage that
would require replacement of all windows and doors, all
siding and all decks on the cottage. It appears that the
additional monies you seek are flood related and we feel our
estimate for repairs as a result of wind from Hurricane Fran
is more than fair.
Respectfully,
/s/ C.P. Warren
C.P. Warren, Adjuster
App. 40
CC: Beam, Cooper Gainey / NXS/Elois Weinhold
Fickling & Clement Insurance
Kenneth Bitner, Adjuster
July 24, 1997
keke kkk KEK
RKKKKKKEKREK
Agency:
Fickling & Clement Insurance
P. O. Box 1626
Greenville, NC 27835
Insurance Company:
National Flood
ATTN: FREDA COPELAND
CLAIMS
Insured:
Howard Dawkins, Jr.
Annette Dawkins
307 Orton Drive
Greenville, NC 27834
Policy Number: 2031530807
Policy Term: From: 12/25/95 To: 12/25/96
Policy Desc: FLOOD- BEACH HOUSE
DATE OF LOSS: 9-5-96
PLEASE FIND COPY OF A LETTER FROM C.P. WARREN
ADJUSTERS REGARDING WIND DAMAGE _ TO
INSURED’S BEACH HOME.
A CLAIM FOR FLOOD DAMAGE WAS SUBMITTED TO
NATIONAL FLOOD BACK IN SEPTEMBER, 1996. THE
FLOOD COMPANY PAID $6965 FOR DAMAGE BY
FLOOD. IN READING MR. WARREN'S LETTER, YOU
WILL = SEE ADDITIONAL FLOOD DAMAGE
App. 42
DISCOVERED BY MR. WARREN. THE DAMAGE IS TO
THE WINDOWS AND DECKS DUE TO THE HOUSE
BEING UPLIFTED AND/OR TWISTED FROM FLOOD
WATERS UNDER THE HOUSE.
WE ARE REQUESTING THE FLOOD CLAIM BEING RE-
OPENED AND REVIEWED. MR. WARREN ADVISED HE
IS A CERTIFIED FLOOD ADJUSTER. FEEL FREE TO GIVE
HIM A CALL TO DISCUSS THE ADDITIONAL FLOOD
DAMAGE DISCOVERED.
IF YOU HAVE ANY QUESTIONS OR IF WE CAN BE OF
ANY ASSISTANCE, PLEASE DO NOT HESITATE TO GIVE
US A CALL.
SINCERELY,
/s/ Rhonda J. Edwards
RHONDA J. EDWARDS
CUSTOMER SERVICE AGENT
NATIONAL FLOOD INSURANCE PROGRAM
Servicing Agent
August 26, 1997
Howard & Annette Dawkins Jr
307 Orton Dr
Greenville, NC 27858-3734
RE: — Policy Number: 2031530807
Date Of Loss: 9/5/96
Dear Policyholder:
We are in receipt of your agent’s correspondence regarding
the above captioned claim.
Please be advised that the Standard Flood Insurance Policy
does not cover any finished items or contents in the
enclosures lower than the elevated floors of an elevated
building. Therefore your request for consideration of the
windows and finishes would not be covered as there should
be no walls, enclosures, etc. in that lower level. Also note
that the flood policy does not cover decks, walks, patios, etc
or anything else located outside the perimeter walls of the
building. The above exclusions can be found in Article 6 of
the policy.
Therefore the original claim was handled accordingly and
the file remains closed with no further action warranted.
App. 44
For any items we have denied, you have one year from the
date of this denial to file suit in the US District Court for the
district in which the insured property was located at the
time of the loss.
Waiving none, but reserving all rights and defenses under
the policy, we remain,
Sincerely,
/s/ F.M. Copeland
F.M. Copeland
Technical Support Specialist
NFIP Servicing Agent
/s/ K.L. Christian, AIC
K.L. Christian, AIC
Claims Supervisor
NFIP Servicing Agent
cc: Fickling & Clement Insurance
PO Box 1626
Greenville, NC 27835
FICKLING
& CLEMENT
INSURANCE
January $8, 1998
F.M. Copeland
National Flood Insurance Program
PO Box 6468
Rockville, MD 20849-6468
RE: Howard Dawkins
203 15308097 - date of loss - 9-5-96
Dear Ms. Copeland:
I am in receipt of your letter once [a]gain denying coverage
for the lower enclosed areas.
Once again, I want to advise you that we are not disagreeing
with the denial of coverage in the lower enclosed areas
where no coverage exists. The reopening of this claim was
solely for you to review the damage to the windows caused
by the twisting of the house.
On July 24, 1997, we wrote to you asking you to review the
claim due to additional flood damage discovered by the
contractor and C. P. Warren, the wind adjuster.
I specifically told you the additional damages we were
referring to is damage to the windows and decks being
uplifted by flood water causing the house to twist. |
understand that the decks are not covered.
On August 26, 1997, we received a letter from you stating that
the policy does not cover finished items or contents in
enclosures lower than the first finished elevated floor.
App. 46
After many attempts to reach you by phone, we did finally
talk in early October, 1997. I explained to you then that we
are not asking for payment to any areas other than the
windows that were damaged. The window panes were not
broken. The windows were leaking rainwater all round the
casings where they were no longer properly seated in their
proper place. All the windows - not the window panes -
not the glass - but the whole window - had to be replaced.
Not the windows on the lower level, but the windows on
the first finished elevated floor and the 2nd floor had to be
replaced. According to the contractor and wind adjuster,
C.P. Warren, the damage was caused by water and wave
action causing the house to twist/move and thereby causing
the windows to shift/ pop loose/ break their seal/ come
unseated - whatever terminology you would like to use.
There was damage to these windows during this storm.
They were leaking all around the casings - not from flood
water - from rainwater. However, according to Mr. Warren,
the reason they were leaking rainwater was due to the flood
waters causing the house to twist/ move as stated before.
In your letter to us dated December 19, 1997, you also
mention the bike and plants on the decks. These items were
not left on the deck during the hurricane. These items were
placed on the deck after the storm. Surely you do not believe
these items would still be on the deck after the 130+ mph
winds swept through this area.
I do not know what Dr. Dawkins is to do. There is no
question that there was damage to the windows from this
storm. The wind adjuster says it was due to the flood not
the wind. The Flood Insurance Program will not even
acknowledge there was a problem. I have advised Dr.
Dawkins that he has until 8-26-98 to file suit in US District
Court and have given him a copy of your letters to this
agency along with a copy of our letters and documentation
of the phone conversations.
App. 47
Feel free to contact me if you have any questions regarding
the damage or if you are unsure of exactly what we are
asking you to review. Please keep in mind that this does
not have anything at all to do with the enclosed area
below the first finished floor.
Sincerely,
Sherry B. Edwards, AAI CPIW CISR
Senior Vice President
cc: K.L. Christian, AIC
Claims Supervisor
Dr. Howard Dawkins
307 Orton Drive
Greenville, NC 27834
Troy Smith, (Attorney at Law)
[Ward & Smith]
PO Box 8088
Greenville, NC 27834
C. P. Warren, Adjuster
PO Box 150
Point Harbor, NC 27964
W. Kurt Fickling, President
Fickling & Clement Insurance
App. 48
NATIONAL FLOOD INSURANCE PROGRAM
Servicing Agent
1/21/98
HOWARD G & ANNETTE DAWKINS JR
307 ORTON DR
GREENVILLE, NC 27858-3734
Policy: 2031530807
D/Loss: 9/5/96
Dear Policyholder:
We received a letter from your agent explaining your
dilemma. The wind adjuster says the damage to the
window casing was due to the flood not the wind and the
Flood Insurance Program will not acknowledge there was a
problem.
Although, the wind adjuster says any bending or twisting of
windows or door frames as a result of the cottage being
lifted or twisted from flood waters under the cottage would
be considered flood damage, the flood adjuster is not in
agreement that the cottage was uplifted by the flood waters.
The only significant damage noted were those to the lower
level enclosure, which cannot be covered by the flood
policy. We only insure you against all direct physical loss
by or from flood to the insured property. The flood waters
did not reach the windows and doors in question.
App. 49
However, if you wish to pursue your claim for damage to
the window casings being the direct result of the flood you
may at your own expense secure the service of a structural
engineer and submit the report for our review. The report
should state how the action of the flood waters caused the
damage and exactly when this occurred.
Waiving none, but reserving all rights and defenses under
the policy, we remain,
Sincerely,
/s/ F.B. Norman
F.B. Norman
Claims Examiner
NFIP Servicing Agent
/s/ K. Christian, AIC
K. Christian, AIC
Claims Supervisor
NFIP Servicing Agent
ce: Fickling & Clement Ins.
App. 50
CAROLINA BENCHMARK
CAROLINA BENCHMARK
INCORPORATED
April 8, 1998
Dr. Howard G. Dawkins, Jr.
2577 Stantonsburg Road
Greenville, North Carolina 27858
SubJ; Inspection of House at 219 Beach Road, Figure Eight
Island
On Saturday March 3, 1998, I went with you to the subject
site and viewed the house and the island. Previously I had
inspected facilities on North Topsail Island within three
days after both Hurricanes Bertha (July 12, 1996) and Fran
(September 5, 1996). North Topsail Island is approximately
22 miles Northeast of Figure Eight Island. I personally
observed the devastation of both Hurricanes and in
particular, Hurricane Fran on September 7, 1996 and the
effect of the high water and surge damage.
The structure is a three story wood frame residence,
however, the first floor is constructed, as observed, for
garage and storage as allowed. Dr. Dawkins’ house is
orientated Due North and South with the front of the house
facing due South. Houses on each side of this house face
Southeast. The lot to seaward (looking directly due south
from the front of Dr. Dawkins’ house) of Dr. Dawkins’ is
vacant. This vacancy allowed storm waters to come directly
towards his house with no effective impediment. To the
North west and North of Dr. Dawkins’ house is marsh and
sound with no impediment to high water and surge. I
observed, in a picture of a wall, water marks made by the
surge. It is clear to me that water surrounded the house on
App. 51
all sides up to about the five foot level and above the floor
slab. This water was being pushed in a southerly direction
by the hurricane. When the back surge occurred the water
they came from a northerly direction flowing out of the
sound towards the Atlantic Ocean as the Hurricane passed.
Observations of the structure indicate to me and it is my
professional opinioi. that this wood frame structure had
been twisted by the water surge, and had experienced
structural damage therefrom. From my experience at North
Topsail Island in observing Hurricane Fran damage first
hand and my views of the photographs taken on Figure
Eight Island shortly after Hurricane Fran, severe damage
was done to the subject structure by the hurricane storm
surge and high water. I observed probable upwelling of the
concrete slab in the garage as evidenced by cracks in the
concrete. Cracks in the structure ceiling remain and were
observed on March 3, 1998.
/s/ THOMAS W. HARWELL, PE
THOMAS W. HARWELL, PE
CAROLINA BENCHMARK e 102 OAKMONT DRIVE
GREENVILLE, N.C. 27858 e TELEPHONE (919) 758-8440
App. 52
FICKLING
& CLEMENT
INSURANCE
May 20, 1998
Marlin W. Barnett, Senior General Adjuster
National Flood Insurance Program
10115 Senate Drive
Lanham, Maryland 20706
Dear Mr. Barnett:
RE: Dr. Howard Dawkins
Enclosed is a copy of the original flood estimate that
you requested from Mr. Fickling. Please note that this was
during the very early stages of the repairs. In July 1997, the
insured became aware that there was additional flood
damage to this house. In a letter from C.P. Warren, whereby
he was denying wind coverage, he indicated that much of
the damage to his house was caused by the flood. As soon
as we became aware of this, On July 24, 1997, we sent a
letter to Freda Copeland at NFIP requesting that this claim
be reopened and the damage inspected. On September 2,
1997 we received a cc of a letter to Dr. Dawkins from NFIP
dated August 26, 1997, refusing to reopen the claim and
advising the insured he has one year from this date to file
suite in the US District Court. On or about September 5,
1997, I called NFIP to advise them to re-read the claim that
was submitted and asked them once again to at least contact
CP Warren to discuss. I expected a call back from the claims
supervisor. On or about 10-9-97, I talked w/ Freda Copeland
at NFIP and she requested a statement from the contractor
and itemized bills. These were sent to her on 12-4-97. The
App. 53
itemized bills also included actual invoices for the purchases
made. This is a very large package of information. You
should be able to obtain this from NFIP.
On December 30, 1997, we received another letter from
NFIP, Freda Copeland, dated 12-18-97, once again denying
the claim and once again telling us the insured has until 8-
26-98 to file suit. On January 8, 1998, I once again
responded to NFIP asking them to reopen the claim. On
January 30, 1998, we received another denial letter from
NFIP but this time, they required that Dr. Dawkins, at his
own expense, secure the service of a structural engineer and
submit the report for their review. This was done and the
report was sent registered/certified mail on April 21, 1998.
Thus the reason for your recent involvement in this loss.
Feel free to contact me with any questions you have.
Sincerely,
Sherry B. Edwards, AAI CPIW CISR
cc: Dan Martin
Ward & Smith, Attorneys
127 Racine Drive
Wilmington, NC 28403
Dr. Howard Dawkins
307 Orton Drive
Greenville, NC 27834
App. 54
NATIONAL FLOOD INSURANCE PROGRAM
Bureau and Statistical Agent
May 28, 1998
National Con-Serv Inc.
451 Hungerford Drive
Suite #408
Rockville, Md. 20850
Att: Ms. Lynn Welch
Claims Manager
Re: losured: Howard Dawkins
Policy: 2-0315-3080-7
D/L: September 5, 1996
Dear Lynn:
We received this file from your office requesting a
reinspection of the above captioned claim. There is a
discrepancy of additional damages between your office and
the Insured and the Insurance Agent Fickling & Clement.
We contacted both the Insured and the Agent and made an
appointment to inspect this claim on Saturday, May 16,
1998.
Historical Data:
The insured building is a two story post firm elevated
building with partial enclosure below the lowest elevated
floor and was built in 1989. This building is a wood
structure with a composition roof located at 219 Beach Road
App. 99
North (Figure Eight Island) Wilmington, North Carolina
28405. The building is located in a A-11 flood zone. The
construction of this building is of good construction. The
buildings in the area of the insured building are of above
average. The entrance to this area (Figure Eight Island) is
through a security gate and bridge to the Island. This
building is a seasonal building owned by the Insured whose
permanent residence shows to be at 302 Orton Drive in
Greenville, North Carolina 27858.
The flood policy shows the policy number of 2-0315-3080-7,
with the policy period being from December 25, 1995 to
December 25, 1996. The policy insures the building in the
amount of $250,000.00 and $100,000.00 on the contents
(limits of coverage on both building and contents). There is
a $500.00 deductible for both building and contents
separately. There is a Mortgagee in the favor of Wachovia
Bank and Trust.
The Insured building has coverage for other perils under a
policy from Lloyd’s of London under certificate number 23
88-95 that insures the building for $300,000.00 and contents
in the amount of $65,000.00 and there is a 1% deductible.
There is also flood coverage, however this coverage begins
when the regular flood policy is exhausted.
On September 5, 1996 a Hurricane (Fran) hit the area near
Wilmington, North Carolina area with wind speeds of
around 115 mph, but was slowly diminishing due to effects
of the proximity of the storm to the mainland and several
other climatological factors according to several weather
experts. The experts also stated that at the time the
Hurricane hit this area it coincided with a low astronomic
tide levels, and may have prevented the coastal areas from
experiencing another two to four feet of seawater elevation.
This storm caused considerable damage from South
Carolina, North Carolina, Virginia and Maryland.
App. 56
The insured building received both flood and wind damage.
The insured reported both damages to his agent, who
reported claims to the proper companies. The flood claim
was assigned to Bellmon Adjusters and the wind claim was
assigned to C.P. Warren Adjusters, LTD. The original flood
adjuster inspected the flood loss with the Insured and found
that there was a water line on the enclosed lower level on
both the garage and siding of about 64 inches on the exterior
and 59 inches of flooding on the interior. The adjuster states
that the Insured was informed of the restricted coverage of
the enclosure beneath the lowest elevated floor. The
adjuster proceeded with the completion of the damage
estimate of $8,676.50 less depreciation of $1,211.30 for an
actual cash value of $7,465.20 less the deductible of $500.00
for a net payment of $6,965.20. The loss to the contents was
less than the deductible. The adjuster submitted proof of
Loss to the Insured and apparently was agreed by signing
the proof and returning it to the adjuster. The proof of loss
was then sent to your office and payment was issued and
sent to the Insured. The wind adjuster states that the wind
damage to the insured building they have made payment to
the insured in the amount of $20,506.96.
Summary:
We met with the Insured, Agent (Kurt Fickling), Thomas
Harwell, (Engineer), and C.P. Warren (wind adjuster) on
Saturday, May 16, 1998 at the insured building. The Insured
and agent both state that they have requested additional
payment for flood damage from your office. The Insured
states that he obtained the services of a Contractor Nick
Garrett, Inc. and that all repairs to the insured building has
been completed. The Insured and Agent both state that all
of the windows, exterior siding, interior sheetrock,
insulation, and exterior doors have been replaced. The
insured has replaced all of the decks, and landscaping. We
advised both parties that the decks and landscaping was not
covered by the policy.
App. 97
tore nase Nn bette tem Bi
We also advised the Insured and Agent that since your
company did not have the opportunity to inspect damage
before repairs are made, that it has been our experience that
these would not be paid, however this request would have
to be answered by your company. The Insured also states
that during the repairs, that they made several changes,
such as replacing windows with double-hung windows,
replacing the cabinets in the kitchen and dining area. They
also changed the lower enclosure by finishing this space and
changing the stairway to the upper floor (lowest elevated
Floor). The Insured also obtained the services of an
Engineer Carolina Benchmark (Thomas Harwell) who
inspected this building after all repairs have been made and
states that the wood frame structure had been twisted by the
water surge and had experienced structural damage.
We inspected this insured building and feel that we can not
determine the amount of damage nor the extent of needed
repairs for these damages, without actually inspecting the
damages. We do not understand how the Engineer can state
that the building was twisted on the foundatior since his
inspection was after the repairs were made ani obviously
did not inspect building after the storm. The Insured has
stated that he has spent about $400, 000.00 for repairs to the
insured building. We feel that most of this money was for
changes. The attached photos show changes to the exterior
such as siding, windows decks and the lower enclosure area
and these changes would be rather significant part of the
Insured’s expenditures. The Insured has supplied a copy of
a video that he made when they first arrived at the insured
building after the storm. The Insured-states on the video,
that there was damage to the front Doors (double doors)
because the were opened when they arrived. We can not
tell if they were damaged by flood or wind. We also have
discussed claim with the wind adjuster and he states that
they have paid the Insured for damages from what they
believe was from wind and they believe that the siding,
App. 58
decks windows and doors should be paid by the flood
policy. Since all repairs have been made, we can not justify
any repairs for damages that were repaired before damage
was inspected. :
Conclusion:
We are with this report submitting our findings for your
decision. We suggest that you submit your letter to the
Insured along with your decision.
Since there is nothing further for our office to do, in
connection with this matter, we are retiring our file with this
report.
Sincerely,
/s/ Marlin Barnett
Marlin Barnett
Senior General Adjuster
NFIP Bureau and Statistical Agent
Cc: Ms. Greta Richardson
Encl; Photos
Video
App. 59
IN THE UNITED STATES DISTRICT COURT
FOR THE EASTERN DISTRICT OF
NORTH CAROLINA .
EASTERN DIVISION
CIVIL ACTION FILE NO.: 4:98-CV-124 F(3)
HOWARD G. DAWKINS, JR.,
M.D. and ANNETTE DAWKINS,
Plaintiffs ts
Vv.
JAMES LEE WITT, DIRECTOR
OF THE FEDERAL EMERGENCY
MANAGEMENT AGENCY,
Defendant.
AFFIDAVIT OF W. KURT FICKLING
I, W. Kurt Fickling, being first duly sworn, deposes
and says:
1. I am the Chief Executive Officer of Fickling &
Clement Insurance, located in Greenville,
North Carolina.
y I have been in the _ property/casualty
insurance business for over 28 years. I have
been an Independent Insurance Agent since
1975 and an instructor for numerous
insurance institutes, training programs, and
university classes.
App. 60
I currently serve on the North Carolina
Insurance Commissioners’ insurance
advisory board and have qualified on
numerous occasions as an expert witness for
insurance lawsuits, testifying regarding
coverage terms. I have sat on insurance
_ industry boards and commissions and helped
to author policy language currently in use
today in the property/casualty insurance
business.
As the Chief Executive Officer for Fickling &
Clement, my job requires that I put into place
different procedures for the company
regarding handling of claims and claim
reporting.
In 1996, Dr. Dawkins purchased two policies
of insurance on his Beach Front North home
on Figure Eight Island through my company,
one with the National Flood Insurance
Program (“NFIP”) and the other with Lloyd's
of London.
After Hurricane Fran occurred in September
~ of 1996, Dr. Dawkins immediately notified us
that this property had been damaged. Our
office in turn, immediately contacted the
NFIP to notify them of this damage.
While members of my staff have been
involved with Dr. Dawkins’ NFIP claim from
the beginning, my personal involvement in
the matter involving this claim came when it
was first discovered in July of 1997 that the
majority of the damage to Dr. Dawkins’
property was caused by flood rather than
App. 61
10.
11.
12.
13.
wind as initially thought. This discovery was
made by C.P. Warren, the adjuster for
Lloyd’s of London, who is also a certified
flood adjuster.
Sherry Edwards, a Senior Vice President with
our company, reported the previously
undiscovered flood damage immediately to
the NFIP and was informed that coverage
was being denied because the terms of the
policy did not provide coverage below the
first floor. Significantly, however, there was
never a request by Dr. Dawkins for
reimbursement of damage below the first
floor.
After several unsuccessful attempts to make
the NFIP claims department understand that
the damage claimed was not below the first
floor, Dr. Dawkins provided us with a very
detailed description of the loss, the necessary
repairs, and photographs of the same.
Sherry Edwards made copies of all of these
materials and mailed them to the NFIP.
After reviewing these materials, the NFIP
requested that Dr. Dawkins hire a structural
engineer, at his own expense to demonstrate
that there was flood damage.
At no time, however, did the NFIP raise the
issue of filing a proof of loss.
After discussing the request with Dr.
Dawkins, he hired Thomas Harwell, a
structural engineer, to assess the cause of the
damage to his property.
App. 62
14. After inspecting the property, Harwell
prepared a report in which he concluded that
the damage to the property was indeed
caused by the flood waters during Hurricane
Fran. ;
15. I then instructed Sherry Edwards to send a
copy of the report to the NFIP which she did.
At the same time, I contacted Warren, and
asked if he would meet with the NFIP
adjuster, Dr. Dawkins, Harwell, and myself
on Figure Eight Island. Mr. Warren agreed to
doso. —
16. Sherry Edwards then called for the NFIP
adjuster, Marlin Barnett, to meet all of us on
Saturday May 16, 1998 at Dr. Dawkins’ home
on Figure Eight Island.
17. Barnett agreed to make the trip to Figure
Eight Island to inspect the property and at no
time during this meeting was the issue of the
proof of loss raised.
18. To my surprise, at numerous times during
the meeting, Barnett stated that he did not
have an opportunity to view the damage
because Dr. Dawkins had already made the
necessary repairs. To the contrary, however,
Barnett and anyone else with the NFIP for
_that matter were given more than ample
opportunity to come and inspect the damage.
They chose not to do so however until May of
1998.
19. Furthermore, although the property had been
repaired, Dr. Dawkins was very diligent in
documenting the extent and the cost of the
App. 63
20.
ras
repairs that had to be made as a result of the
hurricane. He had also hired a structural
engineer to prepare a detailed report
regarding the same. All of this information
was provided to the NFIP prior to the date of
the meeting.
Throughout all of my years in the insurance
industry, I have never seen an adjuster
display such an attitude of disdain as Barnett
did during this meeting. On _ several
occasions, he even asked us how was he
supposed to know that there had been a flood
there because he had not seen the flood.
This is undoubtedly the most asinine
statement that I have ever heard an adjuster
make in any scenario I have seen and it is
also one of the most disturbing cases of bad
faith adjusting that I have seen.
I am not aware of any mention of the filing of
a proof of loss during the approximate two
years that the NFIP continued to string Dr.
Dawkins along and required him to incur
added expenses in pursuing his claim when
he had already suffered such a great loss
during Hurricane Fran.
This the 22 cay of January, 1999.
\s\ W. Kurt Fickling
W. Kurt Fickling
Sworn to and subscribed before me,
This 22"4 day of January, 1999.
Notary Public
My Commission Expires: March 4, 2002
App. 64
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.