Petition for Writ of Certiorari — Brockton Hospital v. National Labor Relations Board
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O2 504 SEP 25 2002
GFMBSE OF THE CLERK
No. -
In The
Supreme Court of the United States
BROCKTON HOSPITAL,
Petitioner
Vv.
NATIONAL LABOR RELATIONS BOARD and
MASSACHUSETTS NURSES ASSOCIATION
On Petition For Writ Of Certiorari
To The United States Court Of Appeals For The
District Of Columbia Circuit
PETITION FOR WRIT OF CERTIORARI
Arthur Murphy, Esq.
Counsel of Record
Geoffrey P. Wermuth, Esq.
MURPHY, HESSE, TOOMEY &
LEHANE, LLP
300 Crown Colony Drive, Ste. 410
Quincy, MA 02269-9126
(617) 479-5000
QUESTIONS PRESENTED
In March-May, 1997, employee/ union member
nurses distributed literature at entrances to Petitioner’s
community hospital, supposedly only to union members,
as part of the union’s state-wide “Safe Care Campaign. “
The literature featured newspaper article copies headlined
“A shortcut that killed a patient”, “A feeding tube in
wrong hands leads to death”, “A catastrophe waiting to
happen” and “A mistake leads to baby’s death.” The
Hospital offered to print mailing labels so the union could
mail the materials; the union rejected the alternative.
The issues presented are:
1. Whether the Board’s presumptions that generally
prevent a hospital from barring literature
distribution outside of “work areas” and
solicitation outside of “immediate patient care
areas” are rational given the increased acuity and
vulnerability of hospital patients and changes in
health care since this Court last addressed these
issues in Beth Israel Hospital v. NLRB, 437 U.S. 483,
98 S.Ct. 2463 (1978) and NLRB v. Baptist Hospital,
Inc., 442 U.S. 773, 99 S.Ct. 2598 (1979).
y Whether a hospital must show actual harm to
patients in order to bar distribution of literature or
solicitation outside work or immediate patient care
areas.
2. Is the above-described distribution of literature,
which makes no reference to any labor dispute,
protected concerted activity under Section 7 of the
National Labor Relations Act, 29 U.S.C. sec. 157.
RULES 14.1 AND 29.6 STATEMENT
Petitioner is Brockton Hospital, a non-profit
corporation under Massachusetts law which operates an
acute-care community hospital in Brockton,
Massachusetts. The National Labor Relations Board is the
federal governmental agency charged with enforcement of
the National Labor Relations Act, 29 U.S.C. sec. 150 et seq.
(the “ Act”). The Massachusetts Nurses Association is a
labor organization under the Act and representative of the
registered nurses employed by the Petitioner; it was the
charging party before the Board and an intervenor in the
Circuit Court below. ,
Petitioner has no parent companies nor does any
publicly held company own more than 10% of petitioner’s
stock.
ll
A
TABLE OF CONTENTS
Petition for a Writ of Certiorari
Opinions Below
Basis for Jurisdiction
Statutory Provisions Involved
Statement of the Case
1. Facts Of The Alleged Unfair Labor
Practices
A. The Vestibule
Ps The Changing Face Of Healthcare
And Hospital Patients
A. Patients Generally Are Sicker
And More Vulnerable Than In
The Past
em ai nts attain ine Yh
B. The Level Of Trust Between Patient
6-8
And Healthcare Provider Is Important
To Patient Outcomes
: ... Increased Stress And Anxiety
Contribute To Adverse Health
Effects
Deleterious Effects On Patients
And Their Providers
lil
D. The Union’s Literature Would Have
8-9
10-11
TABLE OF CONTENTS (Cont.)
3. The Rulings Below 11
Reasons for Granting the Writ 12-22
I. Review Is Warranted Because The
Provision Of Health Care Has Changed
Dramatically Over The Past 20 Years,
And The Board’s Presumptions And
Distribution/Solicitation Rules For
Hospitals Have Not 12-16
Il. Review Is Warranted Because The Board
And Court Below Appeared To Require The
Hospital To Demonstrate Actual Harm To
Patients In Order To Justify Stricter Bans On
Distribution 16-18
II. Review Is Warranted Because The
Scare Tactics Used By The Union
Should Not Be Considered Protected
Concerted Activity Under The
National Labor Relations Act
In A Hospital Environment 18-22
Conclusion 22
Appendix A A 1-51
Appendix B B 1-13
iV
COURT RULES
Supreme Court Rule 29.6 ii
et 1
—_.
—_s
Supreme Court Rule 14.1(f)
4
TABLE OF AUTHORITIES
STATUTES
28 U.S.C. §1254(1) 1
29 U.S.C. §157 1-2, 18-
21
29 U.S.C. §158(a) 2
CASES
United States Supreme Court Cases
Beth Israel Hospital v. NLRB,
437 U.S. 483, 98 S.Ct. 2463 (1978) Passim
Eastex, Inc. v. NLRB,
437 U.S. 556, 98 S.Ct. 2505 (1978) 18-19
NLRB v. Baptist Hospital, Inc.,
442 U.S. 773, 99 S.Ct. 2598 (1979) Passim
NLRB v. Local 1229, International
Brotherhood of Electrical Workers
(Jefferson Standard),
346 U.S. 464, 74 S.Ct. 172 (1953) 19-20
Circuit Courts of Appeal Cases
Brockton Hospital v. NLRB,
294 F.3d 100 (D.C.Cir. 2002) 1
vi
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rar ett 8 te A Ae eee + tos tee ee
dite: 04)
TABLE OF AUTHORITIES (Cont.)
Office and Professional Employees
International Union v. NLRB,
981 F.2d 76 (2nd Cir. 1992)
Sierra Publishing Co. v. NLRB,
889 F.2d 210 (9th Cir. 1989)
National Labor Relations Board Cases
Baptist Hospital,
223 NLRB 344 (1976)
Brockton Hospital,
333 NLRB No. 165 (2001)
Doctors’ Hosp. of Staten Island,
325 NLRB 730 (1998)
Ford Motor Company,
221 NLRB 663 (1975)
Greyhound Lines, Inc.,
251 NLRB 1638 (1980)
San Juan Hotel Corp.,
289 NLRB 1453 (1988)
Sierra Publishing,
291 NLRB 540 (1988)
St. John’s Hosp.,
‘222 NLRB 1150 (1976)
Vii
19-20
20
16
14
20
20-21
20
20
14
TABLE OF AUTHORITIES (Conit.)
Other Authorities
California Health Care: Sicker Patients,
Fewer Rns, Fewer Staffed Beds,
(September, 1999), Institute for
Health & Socio-Economic Policy
1998 Data Compendium,
Health Care Financing Administration
Vili
ee ee ee eee eee
PETITION FOR A WRIT OF CERTIORARI
Petitioner Brockton Hospital (the “ Hospital”)
respectfully requests that this Court issue a writ of
certiorari to review the decision of the Court of Appeals
for the District of Columbia Circuit, which affirmed in
relevant respects the decision and order of the National
Labor Relations Board.
OPINIONS BELOW
The decision of the National Labor Relations Board
(including the decision of the Administrative Law Judge),
333 NLRB No. 165 (2001), is reproduced in the Appendix
at A 1. The decision issued by the Court of Appeals, 294
F.3d 100 (D.C.Cir. 2002) is reproduced in the Appendix at
B1.
BASIS FOR JURISDICTION
The judgment of the Court of Appeals was entered
on June 28, 2002. The jurisdiction of this Court is invoked
under 28 U.S.C. §1254(1).
STATUTORY PROVISIONS INVOLVED
29 U.S.C. §157 provides that:
Employees shall have the right to self-organization,
to form, join, or assist labor organizations, to
bargain collectively through representatives of
their own choosing, and to engage in other
concerted activities for the purpose of collective
bargaining or other mutual aid or protection, and
shall also have the right to refrain from any or all
IO
such activities except to the extent that such right
may be affected by an agreement requiring
membership in a labor organization as a condition
of employment as authorized in section 8(a)(3)
[section 158(a)(3) of this title].
29 U.S.C. §158(a) provides that it shall be an unfair
labor practice for an employer, inter alia:
(1) to interfere with, restrain, or coerce employees
in the exercise of the rights guaranteed in Section 7
[section 157 of this title].
STATEMENT OF THE CASE
The Petitioner, Brockton Hospital (“Hospital”), is
an acute care hospital located in Brockton, Massachusetts;
The Intervenor, the Massachusetts Nurses Association
(“MNA” or “Union”), has been the bargaining
representative of the nurses employed by Brockton
Hospital since 1980. A 16-17
1. Facts Of The Alleged Unfair Labor
Practices.
On March 20, 1997, the MNA sponsored a
literature distribution campaign at three entrances to
Brockton Hospital - in a glass-enclosed vestibule at the
Hospital’s main entrance, at the Emergency
Room/ Outpatient Entrance, and at the “B.K.B.” entrance
to the Hospital. Id. At 18-19. Once a week on Thursdays,
for a period of ten weeks, off-duty nurses, some dressed in
the Hospital uniforms, distributed literature at 7:00 a.m.,
3:00 p.m. and 11:00 p.m. Id. The MNA coordinated the
distribution as part of its state-wide “Safe Care
EEO ESE 0
Campaign,” a political campaign that the Union initiated
in an attempt to garner public support for legislative,
administrative, and regulatory initiatives. A 17; J.App.,
Vol. II at 845.’
The literature distributed was in large part copies
of newspaper articles containing such shocking and
sensational headlines as “A shortcut that killed a patient”,
“A feeding tube in wrong hands leads to death”, “A
catastrophe waiting to happen” and “A mistake leads to
baby’s death.” A 20-21; B 2-3; J.App., Vol. II at 845-908.
Beyond the headlines the literature focused on horror
stories - from other hospitals - of patient death and injury
due to allegedly unsafe care. Id.
The distribution campaign “became very visible to
the public eye” according to the union. J.App., Vol. II at
845-908. The commencement of this distribution coincided
with a visit by the Massachusetts Department of Public
Health and then-Massachusetts Governor William Weld.
J.App., Vol. II at 1049-50. Significantly, the MNA
purposely chose throughout its campaign not to distribute
at the Hospital’s “Employee Entrance” which is used
exclusively by employees, including many nurses; the
MNA was pleased that their activities “made an
impression”. J.App., Vol. I at 355, 369-70, 741-743; Vol. Il
at 1050.
Off-duty nurses distributed multiple copies of the
literature to their co-workers. J.App., Vol. I at 244-245. In
Citations made to the “J.App.” in this section of
the petition refer to the Joint Appendix before the
Circuit Court for the District of Columbia. Some
of the facts relevant to this case did not expressly
make their way into the Administrative Law
Judge’s opinion or that of the Board.
3
addition, they placed the literature in nurses’ mailboxes on
nursing units and distributed the literature in the Hospital
cafeteria, as they had planned. J.App., Vol. 1 at 239; Vol.
II at 1048-49. Hospital personnel found the literature in
various locations throughout the Hospital over the course
of the MNA’s campaign. A 22-23; J.App., Vol. I at 430, 539-
540. The Hospital President testified that the distribution
generated a good deal of discussion with staff, who
reported that patients were wondering what was going on,
and that the Hospital had to develop and implement a
communications plan to share with patients what was
going on. J.App., Vol. I at 430.
In response to the Union’s campaign, the Hospital
requested that the MNA refrain from distributing this
literature at the entrances to the Hospital. A 20; J.App.,
Vol. II at 915. The Hospital offered to provide the MNA
with mailing labels, as the Hospital has done in the past,
so that the MNA could mail this literature to its members,
but the MNA refused. A 22. The MNA subsequently
resumed distribution in the vestibule area of the lobby for
the remainder of its campaign. A 20.
A. The Vestibule.
The Hospital considers the vestibule a part of the
main lobby. The ALJ stated from the bench that it was
“obvious” to him that the lobby was a work area. J.App.,
Vol. Il at 387. :
The vestibule is a glass-enclosed area bounded by
two sets of glass double doors and having partial glass
walls on its sides looking into the lobby of the Hospital. A
23. Both sets of doors are occasionally left open,
depending on the weather, and were installed as a means
of climate control for the lobby area. J.App., Vol. I at 336,
383. The vestibule is approximately fifteen feet wide and
Sang aulla ce tl cit tae tela SA
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ten feet in length. J.App., Vol. lat 1093. The Hospital
maintains benches in the vestibule for the comfort of
patients, their families and visitors, as well as for
employees. A 23.
The vestibule is located at the main entrance to the
Hospital and is in continuous use beginning at 6:00 a.m.
and continuing throughout the day. A 23; J.App., Vol. I at
388, 658-59, 739-40. Patients and their families frequent
the vestibule. For example, Transitional Care Unit patients
may leave the inpatient unit and often sit on the benches
in the vestibule. Id. At 660-62. Similarly, psychiatric
patients, accompanied by Hospital staff, often utilize
benches immediately outside of the vestibule. Id. at 395,
594-596.
Approximately 85% of all discharged patients exit
the Hospital through the vestibule. Id. at 543-44, 704.
Discharges through the vestibule occur at all hours of the
day, though typically between 9:00 a.m. and 11:00 p.m. Id.
at 552. Transport staff regularly assist patients to and wait
with them in the vestibule upon discharge. -A 23.
In the Spring of 1997, the lobby was the only
waiting area for family members of surgical patients.
J.App., Vol. I, 658, 675. It is a common occurrence for
doctors, often dressed in surgical garb, to confer with
patients’ families in the lobby area after surgical
procedures regarding the patients’ pene. J.App., Vol.
I at 639-40, 658, 675, 705.
The first floor of the Hospital encompasses
numerous areas where both inpatients and outpatients
receive medical treatment, are diagnosed, or are
administered medical tests. Id. at 321-329. Hospital staff
transporting inpatients to treatment areas on the first floor
travel through the lobby; similarly, outpatients often travel
through the vestibule and the lobby to reach treatment
areas. Id. at 322, 328, 541.
2. The Changing Face Of Healthcare And
Hospital Patients
A. Patients Generally Are Sicker And
More Vulnerable Than In The Past ;
All the witnesses testifying on the issue stated that
hospital patients generally are sicker - or more “acute” -
than in the past, including the Union’s main witness
regarding the “Safe Care Campaign,” Ms. Francis. A 17- }
18. Some of the literature handed out by the union also
supported this claim statistically. For example, in General
Counsel Exhibit 10(b), in part the results of a survey of
nurses, 76.7% of reporting nurses reported more or much
more patient acuity in just the past year (1995 to 1996).
J.App., Vol. II at 849. As Ms. Francis, an associate director :
for labor relations of the union, testified: :
When patients are admitted to the hospital under
the managed care system, they must be extremely
ill. Frequently, when the come in, they have many i
systems that are failed, it is not just - you don’t
come in and just have an appendix, if you do
you're in and out the door in one day, many more
surgeries are done on an outpatient basis, okay,
things have changed dramatically, in the last five
years. A patient who is extremely ill requires more
attention from the registered nurse and as a result
of that, the nurse is tied up more at the bedside
when it’s possible to be there, than normally, we
would be used to in a hospital situation, the last
five years have been very, very difficult. In
addition to that, aside from the patient acuity and
the need for the nurse to be there, there is a
constant turnover of patients because under
managed care, you must get in and get out as fast
as possible and frequently, patients are sent home,
not the hospital’s fault, but patients are sent home
sooner than they need to be, into home care
situations that also require support, nursing
support, and they come back through the door
much faster, so we’re starting with a sicker
population to begin with.
J.App., Vol. I, 79-80; A 18.
A 1999 study by the Institute for Health & Socio-
Economic Policy further documents the increasing acuity
of in-patient admissions. In a study of patient acuity data
encompassing 18,200,000 discharges in California in 1993-
1997, the Institute found that “[a]verage patient acuity
levels rose between 1993 through 1997, from an average of
1.69 to an average of 1.79 on a four-point scale.” California
Health Care: Sicker Patients, Fewer Rns, Fewer Staffed Beds, at
3, 10-11 (September, 1999). The Report also found that
“[a]cuity levels are projected to increase 30% by the year
2025 - from an average of 1.75 (high Minor rating) to more
than 2.5 (mid Moderate rating).” Id.
In two other key findings, the Institute found that
“the Major-acuity rating (the second most severe rating)
has increased a full 2.2% while the Extreme acuity rating
(the most severe rating) has increased by about 1%. This is
an increase of 3% in the more serious acuity ratings.” Id.
Finally, “Minor acuity ratings decreased from 52.3% of all
California patient discharges to 46.5% for a 5.8% drop.” Id.
Put somewhat more coarsely, sicker people go into the
hospital, and sicker people come out, trends which
according to the institute are expected to continue for at
least the next 20 years.
This information is consistent with other available
data. For example, average length of patient stay in
community hospitals has decreased from 7.8 days in 1973
to 6.2 days in 1996. 1998 Data Compendium, Health Care
Financing Administration, at 73. This decrease correlates
with a dramatic increase in the number of outpatient
visits, from 173,000,000 in 1973 to 440,000,000 in 1996. Id.
Moreover, the 65+ year old population of the United States
has risen steadily from 1990 through 1997, id. at 51, and is
expected to almost double between the years 1995 and ~-
2025, from approximately 51,000,000 to approximately
92,000,000 individuals. Id. at 52.
As a result of this dramatic change in healthcare
delivery, the public has developed an increasingly
negative perception of the quality of care, and questions
whether the delivery of quality patient care is of primary
importance. J.App., Vol. I at 498-99.
B. The Level Of Trust Between
Patient And Healthcare Provider Is
Important To Patient Outcomes
During the same time period that the delivery of
healthcare has undergone such dramatic changes, the
medical community has come to realize even more acutely
that effective patient care involves numerous variables
beyond discrete medical procedures. A 11, 46-47; J.App.,
Vol. I at 485-489. One important variable is the level of
trust between the patient and the healthcare provider. Id.
The level of trust between the patient and the healthcare
provider is important to the patient’s ultimate medical
outcome because the level of credibility that a provider
possesses directly correlates to the level of communication
between the patient and the provider. Id. When there is a
positive trust level, the patient will likely be more
forthcoming about the extent, severity and symptoms of
ps SRA Catt det iecatee RARE EAS
EGE Ae TE lS a RE See ith CA MTR DANE
an illness, as well as any concerns that the patient may
harbor. Id. Complete and accurate information enables
healthcare professionals to make a more accurate
assessment about the nature of the illness and the
prescribed course of treatment. Id. At the same time, the
patient is more likely to adhere to a prescribed treatment
regiment when he or she trusts the medical professionals.
Id. |
C. Increased Stress And Anxiety
Contribute To Adverse Health
Effects
Another significant variable in patient care is the
level of stress and anxiety that patients experience. A 11,
46-47; J.App., Vol. I at 485-499, 572-599. Empirical studies
have established a direct correlation between increased
levels of stress and anxiety on the one hand, and
deteriorating health on the other. Id. Stress can also
negatively impact a patient’s immune system, thereby
increasing recuperation time and susceptibility to illness
and complications. Id. Finally, stress and anxiety have
been found to exacerbate illnesses. Id.
Finally, a patient’s overall emotional and
psychological condition can have a profound effect on his
or her ability to recover from an illness or medical
condition. Id. The patient’s emotional and psychological
condition of a patient also is, to an important extent,
dependent upon the level of support the patient receives
from family and friends during times of crisis. Id. To the
extent those individuals express fear, doubt or stress about
the patient’s condition, ability to recover or quality of care,
those emotions can negatively impact the patient's
emotional state and, consequently, his or her recovery
abilities. Id.
D. The Union’s Literature Would
Have Deleterious Effects On
Patients And Their Providers
The medical experts (acknowledged as such by all
parties) unanimously agreed that healthcare providers’
responsibilities to their patients extend well beyond the
immediate clinical care administered to patients, and
requires that they provide a sheltering, nurturing
environment that promotes trust and remains as free from
stress and anxiety as possible. A 21. All three experts
agreed that if patients were exposed to the literature
distributed by the union at the Hospital, that literature
would have a deleterious effect upon the patients’ medical
well-being and their overall health. Id.;J.App., Vol. I at
490-93, 579-582, 698-99. This literature would necessarily
create stress and anxiety in these patients regarding the
quality and effectiveness of the care that they would
receive at Brockton Hospital, exacerbating the already
extremely stressful situation of entering or being admitted
to a hospital to undergo either medical tests and/or
treatment. Id. Also, the literature could exacerbate the
decreasing levels of trust in healthcare providers, thus
causing deleterious effect on the overall care provided to
patients at the facility. Id.
The experts further agreed that, although the
literature does not specifically mention Brockton Hospital,
patients, their families and visitors would logically
conclude that the inadequate and unsafe conditions at
hospitals described in this literature existed at Brockton
Hospital; this is because the literature is qualitatively
different from articles appearing in their normal context,
such as a newspaper, as it was specifically excerpted,
copied and distributed at the Hospital. J.App., Vol. I at
624-25, 747-53. Moreover, in the hands of patients’
10
|
families and visitors, this literature could have deleterious
effects upon the health of patients as the stress, anxiety
and emotional state of those individuals is conveyed to the
patient with whom they are in contact. Id. at 577-78, 700-
701. Finally, this type of literature could have deleterious
effects on the patient through the health care provider to
whom it had been handed, because that nurse should be
transmitting confidence to the patient, and recent exposure
to such information could compromise that confidence. A
21; J.App., Vol. I at 581.
Thus it is undisputed in this case that the
population admitted to acute care community hospitals in
this day and age is much more acutely ill, and is allowed
fewer days of in-patient treatment which naturally results
in discharged patients being sicker when discharged than
was the case when both Beth Israel and Baptist Hospital
were decided in the late 1970s. Enhanced awareness of the
recovery process also indicates that an atmosphere of
peace and quiet is even more important than previously
believed.
3. The Rulings Below
The Board found that the Petitioner violated
Section 8(a)(1) of the Act by (1) barring literature
distribution at the three entrances and (2) maintaining
“overly broad” distribution and solicitation bans in it
policies and employee handbook. A 1-4. The Board also
found that the distributor’s conduct was protected
concerted activity under the Act. A 1, 24. The Circuit
Court of Appeals for the District of Columbia affirmed the
Board's rulings in relevant part. B 2-13.
11
REASONS FOR GRANTING THE WRIT
I. Review Is Warranted Because The Provision Of
Health Care Has Changed Dramatically Over The
Past 20 Years, And The Board’s Presumptions
And Distribution/Solicitation Rules For
Hospitals Have Not.
The Board’s intransigence in adapting to the
dynamic environment of health care, together with its total
lack of expertise in the medical arena, have contributed to
a situation in which the Board holds that a hospital cannot
bar the distribution of scandalous and shocking literature
in areas which patients and their families frequent.
Petitioner respectfully suggests that this result is not the
result of a rational interpretation of the Act.
Even in Beth Israel v. NLRB, 437 U.S. 483, 98 S.Ct.
2463 (1978) and NLRB v. Baptist Hospital, 442 U.S. 773, 99
S.Ct. 2598 (1979), this Court was unanimous only in the
judgment, not in the underlying rationale, which was
badly splintered in both cases. Some justices believed that
all distribution/ solicitation should be banned in hospitals.
All Justices agreed, however, that to be supportable a
presumption cannot rest on grounds which are irrational.
More important, however, is the admonition to the Board
made in Beth Israel and strongly reiterated in Baptist
Hospital, imposing an obligation on the Board to be
particularly cognizant of the distribution/ solicitation
issues arising in the health care environment.
It also should be noted that Baptist Hospital
expressly involved union organizing, and Beth Israel
appears to have involved organizing. Here, however, this
is not a situation where the union was attempting to gain a
foothold in the institution, but a situation where the union
already represents employees and the parties had a
12
collective bargaining agreement in place.
In Beth Israel, this Court upheld the Board’s
presumption that healthcare facilities may lawfully ban
employee solicitation and distribution only in “immediate
patient care areas.” 487 U.S. at 495, 507; see also Baptist
Hosp., 442 U.S. at 779 (“[t]he scope of the Board’s
presumption depends upon the definition of the phrase
‘immediate patient care areas’”). However, the Court also
noted that:
[The] Board [bears] a heavy continuing
responsibility to review its policies concerning
organizational activities in various parts of
hospitals. Hospitals carry on a public function of
the utmost seriousness and importance. They give
rise to unique considerations that do not apply in
the industrial settings with which the Board is
more familiar. The Board should stand ready to
revise its rulings if future experience demonstrates
that the well-being of patients is in fact in jeopardy.
~ Beth Israel Hosp., 437 U.S. at 508. This Court subsequently
offered further guidance in this area:
The Board, in reviewing the scope and application
of its presumption, should take into account that a
modern hospital houses a complex array of
facilities and techniques for patient care and
therapy that defy simple classification. Patients not
undergoing treatment at the moment are cared for
in a variety of settings -- recovery rooms, intensive-
care units, patients’ rooms, wards, sitting rooms,
and even corridors, where patients are often
encouraged to walk, or to visit with their families.
13
Baptist Hosp., 442 U.S. at 790, n. 16.
In fact, the majority in Baptist Hospital stated that
“{i]t must be said, however, that the experience to date
raises serious doubts as to whether the Board’s
interpretation of its present presumption adequately takes
into account the medical practices and methods of
treatment incident to the delivery of patient-care services
in a modern hospital.” Baptist Hospital, 442 U.S. at 790.
Under the Board's current presumption/ policy, as
articulated by the ALJ, the Hospital may ban literature
distribution only in work areas, regardless of the effect on
patients (or potential effect on patients) of literature
distribution in other areas, unless the Hospital can show
an actual deleterious impact on patients. A-?.
In more than twenty years of experience since the
Court’s command in Beth Israel, supra, the Board has not
altered its restrictive interpretation of the definition of
“immediate patient care areas.” In 1976, the Board first
defined “immediate patient care areas,” by illustration
only, to include areas, “such as patients rooms, operating
rooms, places where patients receive treatment, such as x-
ray and therapy areas.” St. John’s Hosp., 222 NLRB 1150
(1976). To date, that restrictive interpretation has
remained remarkably static. See, e.g., Doctors’ Hosp. of
Staten Island, 325 NLRB 730 (1998) (defining immediate
patient care areas as the Board initially determined in St.
John’s Hosp.).
Only to the extent this Court has forced its hand
has the Board expanded its interpretation of “immediate
patient care areas.” See Baptist Hosp., 442 U.S. at 788 (“The
evidence of record in this case and other similar cases
does, however, cast serious doubt on a presumption as to
hospitals so sweeping that it embraces solicitation in the
corridors and sitting rooms on floors occupied by
patients.”). In his dissent in the present case, Board
14
Member Peter J. Hurtgen accurately described the Board’s
failures in this area:
My colleagues states that the balance struck by the
Board in this are in of the law has stood the test of
time. That is certainly true in the sense that the
Board has declined to abandon or modify the
presumptions at issue. However, the question is
whether the times have changed so that the Board
should reevaluate its policies, just as the Supreme
Court has suggested it should...I believe that the
Board should do so.
A 12.
Moreover, “immediate patient care areas” are an
artificial creation of a Board with no expertise in the
medical field. Patient care is a much broader concept than
discreet medical procedures or treatments. Patients need
peace of mind throughout the entire institution, and the
sicker patients of 2002 need peace of mind even more than
the patients of 1979. They need it when they walk in, they
eed it while they are there, and they need it on their way
out. It is the whole environment of the hospital which is
important, and it is a Board fiction to carve out one or
another small discrete area and say that there can be
distribution here but not there, solicitation here but not
there.
The Hospital submits that restrictions on
solicitation/ distribution should be presumptively lawful
in all areas of a hospital's premises to which patients and
their families or friends have regular access.
Therefore. the Petitioner believes that it is time this
Court revisited the issue of union distribution and
solicitation in acute-care hospitals, and that it is
appropriate in this day and age to allow a hospital! to bar
15
union literature distribution and solicitation in any
hospital area to which patients have access or are present
with any reasonable degree of regularity. In Beth Israel,
after all, one of the critical facts was that use attributable
to patients of the cafeteria in question was less than 1.7%.
437 U.S. at 490. The Court plainly indicated that heavy
patient use or presence would have dictated a different
result in that case. Id. at 502 (“It is of critical significance
that only 1.56% of the cafeteria’s patrons are patients.”)
II. Review Is Warranted Because The Board And
Court Below Appeared To Require The Hospital
To Demonstrate Actual Harm To Patients In
Order To Justify Stricter Bans On Distribution
In Baptist Hospital, this Court upheld a no-
solicitation/ distribution rule applicable to patient sitting
rooms and corridors although the ALJ, in the first instance,
found that the testimony by physicians regarding the
possible disturbance of patients “was directed to possible
effects of union campaigns and was given pursuant to
certain hypothetical questions.” Baptist Hospital, 223 NLRB
344 (1976). According to this Court, a hospital bears the
burden of proving only that “solicitation may adversely
affect patients.” Baptist Hospital., 442 U.S. at 782 (emphasis
supplied).
Here, the Hospital presented the same type of
evidence, included expert witnesses accepted by both the
union and the General Counsel as experts, but both the
Board and the Court effectively ruled that because there
was no evidence any patient actually received the
distributed literature, the Hospital somehow had failed to
carry its burden. A 1, 22, 28; B 4-7.
This result is in direct contravention of this Court's
requirement in Baptist Hospital., 442 U.S. at 782, that the 2
16
Hospital need only show that the conduct at issue may
adversely affect patients. The Court of Appeals below
appeared to apply a different standard, that a hospital
must show a “likelihood of patients being disturbed.” B 5-
6. Yet the undisputed testimony, the ALJ's finding, the
Board’s ruling and the Court below’s ruling, all agreed
that exposure of this literature to patients would be
harmful to patients. But then the ALJ, the Board and the
Court below went on effectively to rule that the Hospital
still had not carried its burden under Baptist Hospital
because here there was no evidence of actual receipt of the
distributed material by a patient.
Moreover, even if the union did attempt to limit
distribution, the very nature of a small, congested
community hospital means that everyone knows there is
something going on by the front door, employees and
patients ask questions of management, and the literature
floats around the institution.
Literature in fact was found scattered in many
places throughout the Hospital, and patients were asking
what was going on. Thus the fact of the distribution had
been brought to patients’ attention. To quell patients’
curiosity about what was going on, the Hospital had to
develop and implement a communication plan for patients
so they would know what was going on, futher
emphasizing the union’s distribution.
The result in this case should not be allowed to
stand, for both this Petitioner and for every other Hospital
in the country. To require the Petitioner, or any other
healthcare facility, to await actual harm (or at least actual
exposure) to a patient before it may lawfully prohibit
distribution or distribution activities is both senseless and
dangerous, and certainly is not dictated by the Act nor is a
rational interpretation of the Act. This is a decision badly
in need of review by this Court.
17
Thus the Petitioner respectfully requests that its
petition be granted.
ate Se 8 eed a ag
III. | Review Is Warranted Because The Scare Tactics
Used By The Union Should Not Be Considered
Protected Concerted Activity Under The National
Labor Relations Act In A Hospital Environment.
The Board and Circuit Court's ruling that it is
protected concerted activity to distribute materials of the
nature discussed in this case at the main entrance of an
acute-care community hospital is a perversion of the Act,
and certainly not a rational interpretation of it.
A union cannot distribute anything it wants and
seek shelter behind the protections of §7 of the Act. There
are limits. In fact, the Act itself is very specific. Section 7
protects employees' right
to engage in. . . concerted activities for the purpose
of collective bargaining or other mutual aid and
protection.
29 U.S.C. §157. That is all it protects. Activity outside of
the §7 description is not protected and employer action
based on unprotected activity thus cannot form the basis
of an unfair labor practice.
This Court has held that the "mutual aid and
protection" clause - at its maximum reach - protects
employees who "seek to improve terms and conditions of
employment or otherwise improve their lot as employees
through channels outside the immediate employee-
employer relationship." Eastex, Inc. v. NLRB, 437 U.S. 556,
565, 98 S.Ct. 2505, 2512 (1978). In Eastex, employees
circulated a newsletter which criticized a Presidential veto
of a minimum wage increase and advocated against a state
18
right-to-work constitutional provision. This Court
ultimately upheld the Board and ruled that the newsletter
was a protected activity because the topics implicated the
employees' interests as employees. "Few topics are of such
immediate concern to employees as the level of their
- wages," noted the Court, reasoning that a rise in the
minimum wage may impact negotiated settlements. Id.,
437 U.S. at 569-570. Opposition to a state constitutional
right-to-work provision also was an attempt to protect the
employees' interests as employees, since it impacted on
whether shops could be open or closed. Id.
Yet the Eastex Court also noted that "some
protected activity bears a less immediate relationship to
employees' interests as employees than other such
activity," and that the relationship becomes so attenuated
at some point that "an activity cannot fairly be deemed to
come within the ‘mutual aid or protection' clause." 437
U.S. at 567-568. Thus even Eastex limited "mutual aid and _
protection" to activity that would "improve [employees']
lot as employees." 437 U.S. at 566-567; accord NLRB v.
Local 1229, International Brotherhood of Electrical Workers
(Jefferson Standard), 346 U.S. 464, 476-477, 74 S.Ct. 172, 178-
179 (1953)(circulation of handbills that criticized the
quality of the employer's television broadcasts was not
protected concerted activity).
As the 2nd Circuit subsequently noted:
... the Board may not broaden Section 7 to protect
activities which have no bearing on the
employment relationship. The entire Act revolves
around the protection of workers' efforts to better
their working conditions through collective action.
Nothing in the Act can be understood without
keeping this central point in mind. ...the Act does
not protect any "union activity" engaged in by an
— 19
employee if it is unrelated to the terms and —
conditions of employment. Although this
discussion seems obvious, it is clear that the Board
ignored this commonsensical approach to the Act
in this case.
Port at ee ee ss,
Office and Professional Employees International Union v.
NLRB, 981 F.2d 76, 82 (2nd Cir. 1992); see also Ford Motor
Company, 221 NLRB 663 (1975)(distribution of a purely
"political" newsletter was beyond the bounds of activity
envisioned by the mutual aid or protection clause).
Moreover, where such conduct makes “no
reference to the union, to a labor controversy or to
collective bargaining” by “purport[ing] to speak . . . in the
interest of consumers and the public at large,” such
conduct is unprotected. Jefferson Standard, 346 U.S. at 471-
72; see also, e.g., Sierra Publishing Co. v. NLRB, 889 F.2d
210, 217 (9th Cir. 1989), enf'ing 291 NLRB 540 (1988) (letter
protected as it was “unambiguously” related to a labor
dispute;-written on union letterhead, signed by union
members, and referred to failed contract negotiations); San
Juan Hotel Corp., 289 NLRB 1453 (1988) (Leaflet protected
as it was addressed “to all employees” and referred
specifically to abuses “against us employees” and to
“wages’ ).
The rhetoric and hyperbole associated with labor
disputes will be protected if such an express link exists
because those “who receive appeals for support in a labor
dispute will filter the information critically so long as they
are aware it is generated out of that context.” Sierra Publishing
Co., 889 F.2d at 217 (Emphasis added). Moreover, where
“the natural and foreseeable consequences of [a
communication’s] issuance [is] that it would serve as a
communication to the public . . . the preparation and
issuance of that document must be analyzed in that light.”
20
See Greyhound Lines, Inc., 251 NLRB 1638 (1980).
The literature distributed by the union at Brockton
Hospital had nothing to do with the terms and conditions
of employment of Brockton Hospital nurses. It was in
express furtherance of the union’s state-wide political
“Safe Care Campaign.” J.App., Vol. II at 845. It began on
the very day of the Governor's planned visit, and
obviously was calculated to generate publicity and
_ discussion and to make an impact, as union members
gleefully acknowledged it did. J.App., Vol. II at 1050, 1052
(“Plus we became very visible to the public eye... “)
None of the literature asserted any labor dispute,
or any issue that the union had with the Petitioner. There
is no claim that any of the disasters outlined in the
literature ever happened at the Hospital. There was no
evidence that the distributors themselves were instructed
by the union to inform the recipients that this material was
in preparation for negotiations, though some may have
done so of their own accord. A bargaining unit member
handed this material with no explanation would have no
idea what it was for or about other than disparaging the
Hospital.
The Board and Circuit Court's interpretation of the
Act is not rational and does not further the goals of the
Act. An interpretation of law that allows union
distribution of reprinted newspaper articles with
headlines like “A shortcut that killed a patient”, “A
feeding tube in wrong hands leads to death”, “A
catastrophe waiting to happen” and “A mistake leads to
baby’s death,” at the front door of the local community
hospital needs to be reviewed and rethought. It appears
that the Board has lost some perspective in this situation,
and has inappropriately balanced the Section 7 rights of
the Hospital’s employees with the rights of its patients by
using a brick on the one hand and a feather on the other.
21
Petitioner does not believe that the Board and the
Circuit Court are correct in their interpretations of this
Court's cases dealing with the far reaches of “ protected
concerted activity.” The type of union activity in this case,
conducted in a hospital environment, ought not to be
countenanced under the Act. If the Board’s distribution
and solicitation rules must be different in the health care
area, as this Court already has dictated, then the rules
governing what conduct is permissible in and around a
hospital similarly ought to be different, and more
restrictive.
The Petitioner urges this Court to impose some
order and clarity - and sanity - on the outer limits of
protected concerted activity under the National Labor
Relations Act.
CONCLUSION
For all the foregoing reasons, Petitioner
respectfully requests that its petition for a writ of certiorari
be granted.
Respectfully submitted.
Arthur Murphy, Esq.
Counsel of Record
Geoffrey P. Wermuth, Esq.
MURPHY, HESSE, TOOMEY & LEHANE, LLP
44 Farnsworth Street, 2" Floor
Boston, MA 02210
(617) 479-5000
Counsel for Petitioner
22
September 26, 2002
APPENDIX A
National Labor Relations Board
Brockton Hospital and Massachusetts Nurses Association.
Cases 1-CA-35136 and 1-CA-35875
May 11, 2001
DECISION AND ORDER
By Chairman Truesdale and Members Hurtgen and Walsh
On March 25, 1999, Administrative Law Judge Martin J.
Linsky issued the attached decision. The General Counsel
and the Respondent filed exceptions and supporting
briefs, answering briefs, and reply briefs.[1]
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record in
light of the exceptions and briefs and has decided to affirm
the judge’s rulings, findings,[2] and conclusions[3] as
modified and to adopt the recommended Order as
modified.[4]
1. For the reasons stated by the judge, we agree that the
Respondent violated Section 8(a)(1) by prohibiting the
distribution of union literature in the vestibule adjacent to
its front lobby.[5] The General Counsel has excepted to the
judge’s failure to address a separate complaint allegation
that the Respondent prohibited such distributions
anywhere on its premises. In support of this exception, the
General Counsel cites testimony by employees Terry
A-1
Corcoran, Rinette Nadeau-Bates, Barbara Cooke, and
Carolyn Anderson that they were told, by supervisors and
agents of the Respondent, that they could not distribute
their literature on hospital property. This testimony was
disputed by the Respondent's witnesses, who testified that
they only directed employees to stop distributing the
disputed literature in the vestibule.
The judge did not explicitly address this complaint
allegation in his decision. However, the judge did note
that there was a question in this case whether the nurses
had “been told that they could not distribute the literature
on Hospital premises.” After noting the existence of this
issue, the judge proceeded to find that Nurse Manager
McArthur told Corcoran and Nadeau-Bates to “’cease and
desist’ from handing out literature in the front vestibule.”
(Emphasis added.) Likewise, the judge found that the
Respondent's president, Goodman, told Cooke and
Anderson “that they could not distribute literature in the
vestibule” without a court order. (Emphasis added.) In
these circumstances, we find that the judge implicitly
credited the testimony of the Respondent's witnesses over
that of the General Counsel’s witnesses with respect to this
issue.[6] Accordingly, in the absence of any credited
testimony that the Respondent banned all distribution of
the disputed literature on its premises, we shall dismiss
this complaint allegation.
2. The judge found, inter alia, that the Respondent violated
Section 8(a)(1) by maintaining an overly broad no-
solicitation/no-distribution policy in its 1994 Associate
Handbook. That policy, in full, provides that
Associates shall not canvass, solicit, or distribute
literature for any purpose during an associate’s
working time or the working time of the associate
A-2
a was r
at whom such activity is directed.
Working time is defined as those periods in which
an associate is scheduled or assigned for duty. It
does not include authorized lunch time.
Canvassing, soliciting or distributing literature
may not occur at any time in patient rooms, halls
and corridors used by patients, treatment areas,
patient lounges and other areas where patients
receive treatment.
Canvassing, soliciting or distributing literature on
hospital premises by non-associates is prohibited.
In his decision, the judge addressed only the first two
paragraphs of this policy. The judge found that this
language was overly broad because it does not specifically
exclude breaktimes from the definition of working time.
We do not agree with this finding.
In Our Way, Inc.,[7] the Board held that a rule
against solicitation or distribution of literature during
“working time” is presumptively lawful, and will not be
condemned as ambiguous merely because the term
“working time” is not expressly defined for employees.
Thus, the term “working time” “connotes periods when
employees are performing actual job duties, periods which
do not include employees’ own time such as lunch and
break periods.” [8] In Jay Metals,[9] the Board found that
the employer’s rule prohibiting solicitation and
distribution of literature during “working time” was
lawful even though the employees took short breaks as
their work schedule permitted and were paid for their
lunch and breaktime. The Board recognized that,
A-3
[t]o the extent, however, that the Respondent
releases employees from their duties for lunch or
other breaks, it would be inconsistent with Our
Way to infer that the Respondent's no
solicitation/no distribution rule would apply to
such periods —or that employees might reasonably
think that it did— merely because employees are
paid for such periods or because the breaks are
informally scheduled and may not overlap with
the breaks of other employees.[10]
Consistent with these principles, we find that, under the
circumstances of this case, the Respondent's employees
likewise would not reasonably believe that the prohibition
against solicitation or distribution of literature during
“working time” would apply to break periods merely
because the policy specifically excludes “authorized lunch
time” but does not also specifically mention “breaktimes.”
As noted above, the judge addressed only the first
two paragraphs of this policy in his decision. In agreement
with the General Counsel’s exceptions, we hold that the
third paragraph of the policy is overly broad insofar as it
prohibits any solicitation or distribution of literature in
“halls and corridors used by patients.” The judge found
that substantially identical language, in the Respondent's
Administrative Policy Manual, violated Section 8(a)(1)
because its blanket prohibition extends beyond immediate
patient care areas.[11] We adopt this finding, for the
reasons stated by the judge, and we find the similar
prohibition, in the Associate Handbook, against
solicitation or distribution of literature in “halls and
corridors used by patients” likewise violates Section
8(a)(1).
Our dissenting colleague acknowledges that the
Respondent's no-solicitation/no-distribution policies are
A-4
ee
—
unlawful under well-established precedent. The dissent
argues that the Board should overrule that precedent and
allow hospitals to prohibit solicitation and distribution “in
areas where patients, their families, and visitors spend a
substantial amount of time.” In the dissent’s view, such
prohibitions — including the Respondent's policies set
forth above —are presumptively lawful because
solicitation or distribution of literature in those areas could
interfere with a hospital's ability to care for its
patients.[12]
We adhere to the Board’s established precedent.
Under that precedent, a hospital’s prohibition of
solicitation or distribution of literature in immediate
patient care areas, even during employees’ nonworking
time, is presumptively lawful.[13] Restrictions on
solicitation, during nonworking time, or distribution of
literature, during nonworking time and in nonworking
areas, however, are presumptively unlawful even with
respect to areas that may be accessible to patients.[14] The
Supreme Court has upheld these presumptions as
consiste[15] and we find no support in the record of this
case for departing from these well-settled principles.
We stress that what is at issue is the facial validity
of the Respondent's policies. As set forth above, the
Associate Handbook and the revised Administrative
Policy Manual ban any solicitation or distribution of
literature in areas beyond those which the Board has
found to be immediate patient care areas. On its face, the
revised Administrative Policy Manual would even place
off limits all areas of the hospital used by patients,
however infrequently, including the Respondent's gift
shop and cafeteria and its vestibule area. The Board has,
with court approval, consistently found that such
sweeping limitations on employees’ Section 7 rights are
facially unlawful.[16] Our colleague appears to concede
A-5
that the Respondent's policies would be presumptively
unlawful under his approach as well.[17] |
We of course agree with our colleague that an
“atmosphere of serenity” is a desirable goal in the hospital
setting. The Board’s presumptions regarding restrictions
on solicitation and literature distributions by hospital
employees reflect a careful consideration of the interests of
patients, as balanced against the interest of employees to
exercise their Section 7 right “effectively to communicate
with one another regarding self-organization at the
jobsite.” [18] As the Supreme Court has recognized,
Here, as in many other contexts of labor policy,
“[t]he ultimate problem is the balancing of the
conflicting legitimate interests. The function of
striking that balance to effectuate national labor
policy is often a difficult and delicate
responsibility, which the Congress committed
primarily to the National Labor Relations Board,
subject to limited judicial review.” [19]
The balance struck by the Board has stood the test of time,
and we are not persuaded that there is any need to
reexamine that balance for the purpose of deciding this
case.
3. For the reasons stated by the judge, we agree that the
Respondent violated Section 8(a)(1) by removing a
handwritten notice posted by employee Wendy Baron on
her locker concerning an upcoming union meeting at
Baron’s home.[20] The judge additionally found that the
Respondent violated Section 8(a)(1) when Supervisor
Carla McRae told Baron that the handwritten notice was
“unprofessional.” Contrary to the judge, we find no
evidence to support a finding that this comment
A-6
reasonably tends to interfere with, restrain, or coerce
employees in the exercise of their Section 7 rights. Baron
testified that McRae told her that she should have had the
notice professionally prepared and then submitted it to
McRae, or Supervisor Sue Davis, who would determine
whether, and where, it could be posted. Viewed in context,
we find that this comment refers only to the fact that the
notice was handwritten, rather than professionally
prepared, and cannot reasonably be construed as a
characterization of Baron’s union activities as
unprofessional.[21] While McRae’s opinion concerning the
appearance of Baron’s notice may have been gratuitous, as
the judge found, there is no basis, under the circumstances
of this case, for concluding that it thereby violated Section
8(a)(1).[22]
Amended Conclusion of Law
Substitute the following for Conclusion of Law 3(d).
“(d) When it discriminatorily enforced a policy of
removing union notices from a nurse’s locker while
permitting other material to be posted on nurses’ lockers.”
ORDER
The National Labor Relations Board adopts the
recommended Order of the administrative law judge as
modified below and orders that the Respondent, Brockton
Hospital Brockton, Massachusetts, its officers, agents,
successors, and assigns, shall take the action set forth in
the Order as modified.
1. Substitute the following for paragraph 1(d).
(d) Discriminatorily enforcing a policy of removing union
meeting notices from nurses’ lockers while permitting
other material to be posted on nurses’ lockers.”
A-7
2. Substitute the following for paragraphs 2(a) and (b),
respectively.
(a) Rescind the unlawful portions of its Administrative
Policy Manual, its Associate’s Handbook, the May 7, 1997
memorandum of Cheryl Barrows, and any other written
directives which prohibit solicitation during non-working
time in nonpatient care areas of the hospital and/or which
prohibit distribution during nonworking time in
nonworking, nonpatient care areas of the hospital.
(b) Rescind the unlawful portions of the confidentiality
clause in its Associate Handbook.”
3. Substitute the attached notice for that of the
administrative law judge.
Dated, Washington, D.C. May 11, 2001
John C. Truesdale, Chairman
Dennis P. Walsh, Member
(seal) National Labor Relations Board
Member Hurtgen, dissenting in part.
My colleagues conclude that the Respondent
violated Section 8(a)(1) of the Act by prohibiting
solicitation or distribution of literature in any halls,
corridors, or other areas used or accessed by patients,
families, or visitors. I disagree in substantial part.
The judge aptly summarized the current state of Board law
regarding the places of solicitation and distribution in
hospitals:1
In summary, therefore, an employer may ban
solicitation in “immediate patient care areas” but
not working areas. However, in the case of
distribution, the employer's rights broaden to
A-8
ek Ned ent SB PELE
permit a ban in both working areas and
“immediate patient care areas.” If an employer
bans distribution or solicitation in a non-work,
non-immediate patient care area, it bears the
burden of proving that such prohibition is
necessary to avoid patient disruption.
In my view, these principles are premised on an overly
narrow concept of how hospitals provide treatment and
care to their patients. | would revise the Board’s principles
to allow prohibitions of solicitation and distribution in
areas where patients, their families, and visitors spend a
substantial amount of time.
In Beth Israel Hospital v. NLRB, 437 U.S. 483 (1978),
the Supreme Court upheld the Board’s presumption that a
hospital may lawfully prohibit solicitation and
distribution in immediate patient care areas and in areas
where it can show that such a ban is necessary to avoid
disrupting care or disturbing patients. In doing so, the
Court stated:
[The] Board [bears] a heavy continuing
responsibility to review its policies concerning
organizational activities in various parts of
hospitals. Hospitals carry on a public function of
the utmost seriousness and importance. They give
rise to unique considerations that do not apply in
the industrial settings with which the Board is
more familiar. The Board should stand ready to
revise its rulings if future experience demonstrates
that the well-being of patients is in fact in jeopardy.
Id. at 508.
In NLRB v. Baptist Hospital, 442 U.S. 773 (1979), the
Court specifically questioned the Board’s presumption
A-9
that a ban on solicitation in corridors and sitting rooms is
unlawful. The Court did not resolve the issue because it
found that the presumption was rebutted in that case.
However, the Court's language is instructive. The Court
said:
Because the evidence presented by the Hospital in
this case is sufficient to rebut the Board's
presumption as applied to corridors and sitting
rooms on patients’ floors, we need not here decide
the rationality of this portion of the Board’s
presumption, nor undertake the task of framing the
limits of an appropriate presumption regarding the
permissibility of union solicitation in a modern
hospital. Indeed, the development of such
presumptions is normally the function of the
Board. It must be said however, that the experience
to date raises serious doubts as to whether the
Board's interpretation of its present presumption
adequately takes into account the medical practices
and methods of treatment incident to the delivery
of patient-care services in a modern hospital.
Id. at 789.
The Court also said:
The Board, in reviewing the scope and application
of its presumption, should take into account that a
modern hospital houses a complex array of
facilities and techniques for patient care and
therapy that defy simple classification. Patients not
undergoing treatment at the moment are cared for
in a variety of settings — recovery rooms, intensive-
care units, patients’ rooms, wards, sitting rooms,
and even corridors, where patients are often
A-10
encouraged to walk, or to visit with their families.
In terms of result reached, the Baptist Hospital Court found
a ban lawful in areas where patients visit with families
and friends and where the patients’ families and friends
confer with doctors. Id. at 784. See also Intercommunity
Hospital, 255 NLRB 468 (1981) (solicitation ban lawful in
lobby used by staff for conferring with family and friends
of patients).
Consistent with the Court’s pronouncements and
in light of current concepts of medical care, I have
reviewed current NLRB principles. As set forth below, I
am persuaded that hospital patients benefit from an
atmosphere of serenity and well being, and their friends
and loved ones can help the healing process if they are
secure in the knowledge that the hospital offers such an
atmosphere.
The record evidence shows the changing nature of
health care, a change that is attributable in part to the
prominent role now played by health maintenance
organizations and managed care facilities. As the
Respondent points out, there is a heightened awareness on
the part of medical professionals that: the level of trust
between a patient and a medical professional is an
important element in the success (or failure) of treatment;
increased levels of stress and anxiety in patients are linked
to deteriorations in their health; and, the overall emotional
and psychological state of a patient can greatly affect the
patient's ability to recover from illness.
I believe that union organizational campaigns often
involve controversy, heated debate, and talk of strikes and
industrial strife. Indeed, it is for this reason that hospitals
can ban union activity in areas of immediate patient care.
My difference with my colleagues is that | would permit a
ban in other areas as well. In this regard, the Board should
A-I1
i
:
take into account, and give due weight to, the fact that
hospitals provide care to patients in more locations than
those circumscribed by what the Board calls “immediate
patient care areas.” The Board should also recognize that
conduct affecting families and visitors of patients can
affect the state of mind, and therefore the well being, of
patients. In light of its unique setting, and the extremely
high stakes involved (often literally a matter of life or
death), I would presumptively allow a hospital to enforce
most of the prohibitions at issue here. | also note that, in
the instant case, the material distributed was replete with
hospital “horror stories” likely to prove extremely
upsetting to any patients, families, or visitors who
encounter them.
My colleagues state that the balance struck by the
Board in this area of the law has stood the test of time.
This is certainly true in the sense that the Board has
declined to abandon or modify the presumptions at issue.
However, the question is whether the times have changed
so that the Board should reevaluate its policies, just as the
Supreme Court has suggested it should. As explained
above, I believe that the Board should do so.
I wish to stress that my position does not unreasonably
restrict Section 7 communications among employees.
There are myriad opportunities for such communications.
For example, employee break areas, cafeterias, and
vestibules offer ample opportunities for such activity. In
addition, employees can, of course, converse away from
the hospital, as well as in parking areas as they come to
and from work. Given these alternative means of
communication, I believe that, on balance, the extremely
important interest of patient welfare outwefghs the
interest of granting additional areas for employee
communication.
Consistent with my views set forth above, I would
A-12
~
find presumptively unlawful a prohibition of solicitation
and distribution in the vestibule and in the cafeteria. As
set forth above, | would presumptively permit a
prohibition on solicitation and distribution “in areas
where patients, their families and visitors spend a
substantial amount of time.” The vestibule is not such a
place. It is essentially a place where people pass through
from one place to another. Similarly, a hospital cafeteria is
ordinarily a place that is used on a transient basis, i.e., a
place to which families and other visitors can go briefly
while at the hospital visiting patients. In addition, the
cafeteria is generally open to the general public, just as any
eating establishment would be. Accordingly, | would
presumptively permit solicitation and distribution to occur
there.
In view of the above, some of Respondent's
policies may be presumptively unlawful. For example, the
revised Administrative Policy Manual bars solicitation and
distribution in “areas used by patients, families or
visitors.” To the extent that this covers the cafeteria and
vestibule, the policy would be presumptively unlawful.2
Dated, Washington, D.C. May 11, 2001
Peter J. Hurtgen, Member
National Labor Relations Board
APPENDIX
Notice To Employees
Posted by Order of the
National Labor Relations Board
An Agency of the United States Government
The National Labor Relations Board has found that we
violated the National Labor Relations Act and has ordered
us to post and abide by this notice.
Section 7 of the Act gives employees these rights.
A-13
To organize
To form, join, or assist any union
To bargain collectively through representatives of their
own choice
To act together for other mutual aid or protection
To choose not to engage in any of these protected
concerted activities.
We will not promulgate or maintain overly broad no-
solicitation or no-distribution rules.
We will not promulgate or maintain overly broad
confidentiality rules.
We will not refuse to permit employees to distribute
literature concerning terms and conditions of employment
to other employees in nonworking, nonpatient care areas
of the hospital during the nonworking time of the
employees involved.
We will not enforce rules regarding solicitation,
distribution, and the posting of materials within the
facility in a discriminatory manner.
We will not in any like or related manner interfere with,
restrain, or coerce you in the exercise of the rights
guaranteed you by Section 7 of the Act.
We will rescind the unlawful portions of our
Administrative Policy Manual, our Associate Handbook,
the May 7, 1997 memorandum of Chery]! Barrows, and any
other written directives which prohibit solicitation during
nonworking time in nonpatient care areas of the hospital
and/or which prohibit distribution during nonworking
time in nonworking, nonpatient care areas of the hospital.
We will rescind the unlawful portions of the
“confidentiality policy” in our Associate Handbook, which
prohibit our employees from discussing wages, hours, or
other terms and conditions of employment with each other
or with their collective-bargaining representative.
A-14
Brockton Hospital
ALJ DECISION
A. Susan Lawson, Esq., for the General Counsel.
Arthur Murphy, Robert H. Morsilli, and David Powilatis,
Esqs. (Murphy, Hesse, Toomey & Lehane), of Boston,
Massachusetts, for the Respondent.
Jack J. Canzoneri, Esq., of Newton, Massachusetts, for the
Charging Party.
DECISION
Statement of the Case
Martin J. Linsky, Administrative Law Judge.
On April 10 and December 3, 1997, a charge and
first amended charge were filed in Case 1-CA-35136 and
on December 12, 1997, a charge was filed in Case
1-CA-35875. The Charging Party in each case was the
Massachusetts Nurses Association (Union) and the
Charged Party was Brockton Hospital (Respondent).
On April 14 and May 20, 1998, the National Labor
Relations Board, by the Regional Director for Region 1,
issued a consolidated amended complaint and
amendment, respectively, alleging that Respondent
violated Section 8(a)(1) and (3) of the National Labor
Relations Act (the Act) when since October 11, 1996, it
maintained an overly broad no-solicitation/no-
distribution policy and an overly broad policy regarding
confidentiality, when on March 20 and 27, 1997, it
prohibited employees from distributing union literature at
the hospital, when on May 7, 1997, it published an overly
broad no-solicitation policy, when it enforced its no-
A-15
posting rule in a discriminatory fashion, and when it gave
its employee, Terry Corcoran, a performance evaluation
with unfavorable comments in it and a reduced score in
some rated areas.
Respondent filed an answer in which it denied it violated
the Act in any way.
Trial was held before me over 8 days between November 2
and 20, 1998.
On the entire record in this case, to include posthearing
briefs submitted by the General Counsel, Respondent, and
the Charging Party and, on my observation of the
witnesses and their demeanor, I made the following
Findings of Fact
I. Jurisdiction
At all material times Respondent, a corporation with an
office and place of business in Brockton, Massachusetts,
has been engaged in the operation of an acute care
hospital.
Respondent admits, and I find, that Respondent meets the
Board’ jurisdictional standards and that it is an employer
engaged in commerce within the meaning of Section 2(2),
(6), and (7) of the Act and is a health care institution
within the meaning of Section 2(14) of the Act.
II. The Labor Organization Involved
Respondent admits, and I find, that the Union is a labor
organization within the meaning of Section 2(5) of the Act.
A-16
Ill. The Unfair Labor Practices
A. Overview :
Brockton Hospital, the Respondent, is an acute care
hospital. The Massachusetts Nurses Association, the
Union, is a Union, which represents close to 400 registered
nurses who work at Brockton Hospital. When I refer in
this decision to nurses I mean registered nurses in the unit
and not supervisory nurses, licensed practical nurses, or
nurse aides. Respondent has recognized the Union as the
collective-bargaining representative of its nurses since
approximately 1980.
There are a number of unfair labor practices
alleged in this case and for the most part they concern the
issue of communication between the nurses and their
Union and communications between nurses. In other
words a good deal of this case deals with issues of
solicitation and distribution.
A collective-bargaining agreement between
Respondent and the Union was in effect from October 19,
1994, to October 18, 1997.
B. Distribution of Union Literature by Nurse Employees to
Other Nurse Employees
In the early part of 1997 the Union began what it
called its “safe care campaign.”
On March 5, 1997, the Union held a meeting at the union
hall. All nurses in the unit were invited to attend. The
principal subject matters to be discussed were the “safe
care campaign” and the upcoming negotiations for a new
contract. Approximately 100 of the close to 400 nurses in
the unit attended the meeting and 40 of them volunteered
to help in the “safe care campaign.”
A-17
The union official most connected with the “safe
care campaign” and negotiations for a new contract at
Respondent's facility was Stephanie Craig Francis. A
former nurse, Francis is a full-time empioyee of the Union.
Francis credibly testified that because of managed
care, which is an approach to health care delivery which
places heavy emphasis on efforts to contain costs, changes
were taking place in the nursing profession and in the
health care area generally which heavily impacted on
nurses. Among the trends in the delivery of health care
were the use of nonprofessional staff to do what
traditionally had been done by nurses and the fact that
managed care had the result of getting patients out of the
hospital sooner and that hospital stays for patients were
shorter than they had been heretofore. Francis testified,
and was corroborated by Respondent's president and chief
executive officer, Norman Goodman, that patients in an
acute care hospital as a result of managed care had shorter
stays in the hospital and were sicker. As a result nurses
had to work harder.
Respondent back in 1996 wanted to reduce costs
and there was an agreement reached between Respondent
and the Union for nurses to voluntarily cut their hours. A
number of nurses did. However, the number of patients
did not reduce in number as expected and patients in the
hospital were sicker and in more need of care and as a
result the Union perceived that there would be staffing
shortages and more mandatory overtime. The Union
perceived that these issues would be brought up at
upcoming bargaining sessions for a new collective-
bargaining agreement at Brockton Hospital.
The Union wanted to educate the nurses in the unit
about trends in the nursing field and also to prepare the
nurses for the upcoming negotiations for a new contract
later in the year. These trends were nationwide trends and
A-18
not peculiar to Brockton Hospital or even New England.
Beginning on Thursday, March 20, 1997, and
continuing for the following nine Thursdays nurses
handed out literature at the hospital. The distribution was
done on Thursdays, which was payday. The distributions
were to be done at the three shift changes, i.e., around 7
a.m., 3 p.m., and 11 p.m. For a period of 15 minutes or so
before and for 15 minutes or so after the three shift
changes the nurse volunteers would hand out literature to
incoming and outgoing nurses. The nurses passing out the
literature and those receiving the literature would all be
off duty at the time of the distribution.
The literature was to be offered only to members of
the unit and not to doctors, nurse supervisors, or other
hospital staff. The literature was not to be offered to
patients, family members of patients, friends of patients,
vendors doing business at the hospital, or visitors. If the
nurse distributing the literature knew the person as a
nurse in the unit the nurse could be given the literature. If
the nurse distributing the literature did not know the
person they were to make sure it was a nurse in the unit
before they were to distribute the literature to that person.
The nurses handing out the literature and those receiving
it were all employees of Respondent.
The dates of distribution were:
(1) March 20, 1997 (6) April 24, 1997
(2) March 27, 1997 (7) May 1, 1997
(3) April 3, 1997 (8) May 8, 1997
(4) April 10, 1997 (9) May 15, 1997
(5) April 17, 1997 (10) May 22, 1997
Copies of the literature distributed was received in
evidence as General Counsel’s Exhibit 10(a-k).
Stephanie Craig Francis credibly testified that the
literature was to be distributed just to nurses in the unit by
the unit employee nurses in order to educate the nurses
A-19
Ee
about trends in the nursing profession and to prepare the
nurses for upcoming negotiations for a new contract.
Nurses Tina Russell, Barbara Cooke, Carolyn Anderson,
Rinette Nadeau-Bates, Terry Corcoran, and Linda Guild,
all of whom distributed literature, credibly corroborate
Francis as to the reasons for the distribution.
On March 20 and 27, 1997, the nurses distributing
literature in the front vestibule of the main entrance to the
hospital were told they could not distribute literature at
that location. Indeed they may have been told that they
could not distribute the literature on Hospital property.
On March 20, 1997, it was Nurse Manager Michelle
McArthur who told nurses Terry Corcoran and Rinette
Nadeau-Bates that they must “cease and desist” from
handing out literature in the front vestibule.
On March 27, 1997, it was Respondent's president
and chief executive officer, Norman Goodman, who told
nurses Barbara Cooke and Carolyn Anderson that they
could not distribute literature in the vestibule and he
added “without a court order.” Both Cooke and Anderson
testified that Goodman said the literature couldn’t be
distributed without a court order and Goodman couldn't
recall if he said that or not but admits that he said they
could not distribute the literature.
Distribution in the vestibule was permitted by
Respondent for the remainder of the 10-week campaign
but Respondent persisted in its position that nurses can
not distribute literature in the vestibule.
The literature consisted of compilations of articles
from nursing journals, newspapers, and magazines. The
articles address the issues of the adverse effect on patients
caused by downsizing and restructuring of nursing staff
and the use of nonprofessional employees giving the care
and treatment that used to be the sole province of nurses.
The literature distributed contained selected
A20
articles from newspapers with headlines such as “A
shortcut that killed a patient,” “A feeding tube in wrong
hands leads to death,” “A castrophe waiting to happen,”
“Tale of 2 hospitals, Children’s undertakes reorganization
similar to a plan that failed in Dallas,” “Hospitals are
replacing nurses with lesser-trained, lower-paid aides.
Will patients pay the price?” “Who’s watching? Hospitals
are left on their own in setting standards for aides,” “A
mistake leads to baby’s death,” “Nurses take to the courts
in fight with hospital’s cost-cutting,” and “Protecting
Patients, curing the ills that cost cuts cause.” None of the
articles mentioned Brockton Hospital by name and it is
agreed by all the parties to this litigation that the articles
did not refer to Brockton Hospital as being the hospital
where any of the mishaps in the articles happened.
Respondent called three witnesses who credibly
testified that if patients or their families saw these articles
they could become upset and anxious and it could
undermine the trust that should exist between a patient
and the medical staff treating the patient and could impact
adversely on the patient. The three witnesses were Dr.
David Leiman and Dr. Burton Polansky, who are on staff
at Brockton Hospital, and nurse consultant and former
nurse Anne Cavanaugh who does not work at Brockton
Hospital but is a consultant. All three reviewed the
literature that was distributed and said it could impact
adversely on patients and family and Dr. Leiman went on
to say it could upset even the staff at the hospital.
The articles in the literature that was distributed
came from nursing journals available to the nurses and
from newspapers or magazines available to the general
public.
The record reflects that Respondent does not censor the TV
watched in the hospital by patients and visitors nor does it
censor newspapers which contain articles such as the ones
A2l
contained in the literature distributed by the nurses nor
does it censor the nurses bringing into the hospital
professional nursing journals which contain articles
similar to the ones in the literature distributed by the
nurses at Brockton Hospital. Indeed the hospital gift shop
itself sells newspapers and magazines containing articles
similar to those distributed and a cart is pushed through
the hospital and patients and visitors can buy newspapers
and magazines from the cart that sometimes carry the
same types of articles distributed by the nurses.
Respondent suggested that the Union mail the
literature to the nurses and Respondent would furnish free
mailing labels. The Union wanted to hand deliver the
literature rather than mail it to the nurses because handing
it to the nurses would involve interpersonal contact and
there would be a greater chance that the nurse would read
the material handed him or her than read material
received in the mail at home.
Although witnesses for Respondent testified that
they would not want this literature to fall into the hands of
_ patients or their families there was not a shred of evidence
that any patient or family member saw any of this
literature. Robert Nolet, Respondent's director of
environmental sErvices, testified that one of his staff,
Donna O’Connor, who did not testify, gave him some of
the literature which, according to Nolet, O'Connor
claimed to have picked up in the lobby. The lobby contains
couches and chairs and is used by patients and family and
visitors. However, there was evidence from Nolet that the
lobby was frequently policed by the cleaning staff and
there was no evidence any patient or family or visitors
ever picked up and read or even saw the literature. The
nurses did not distribute literature in the lobby but did in
the vestibule, which leads into the lobby.
The hospital received no compiaints about the
A22
literature from any patient or family member of a patient
or any visitor to the hospital.
Cheryl Barrows, Respondent's director of human
resources, credibly testified she was given copies of the
distributed literature gathered by nurse managers in the
nurses’ locker rooms and lounge areas which were off
limits to patients, family members, and visitors.
There was no evidence that any patient was ever disturbed
or inconvenienced by the distribution of this literature.
The literature was handed out at three locations,
i.e., at the front entrance of the hospital and inside the
vestibule, outside the rear entrance of the hospital also
called the BKB entrance, or Barbara Keith Building
entrance, and the Emergency/Outpatient entrance. All
distribution was done outside the hospital except the
distribution in the front vestibule. The front vestibule is a
self-contained area between the lobby and the outside
entry at the front of the hospital. There are a pair of
automatic doors heading into the vestibule from the
outside and another pair leading into the lobby of the
hospital.
Respondent argues that the vestibule is a work
and/or patient care area. A security guard is posted in the
lobby and can look into the vestibule. The guard on
occasion will walk through the vestibule or stand in it but
he will also patrol areas outside the hospital such as the
parking lots. The vestibule contains two benches on which
patients, family, visitors or staff are permitted to sit.
Outside the vestibule are some more benches where
patients, family, visitors or staff can sit. When a person is
discharged from the hospital a member of the
transportation department will take the patient by
wheelchair through the vestibule and to the curb outside
the hospital and help the patient into the car taking the
patient home. Discharges are fairly common but not
A23
constant. There are virtually no discharges at the time of
the first and third shift changes, i.e., 7 a.m. and 11 p.m.
Respondent also claims that doctors sometimes
chat with a patient’s family member in or just outside the
vestibule.
There is also a fire alarm in the vestibule, which is
periodically serviced.
None of these activities could be called patient care
activities. The vestibule and the other areas where the
literature was distributed are not operating rooms or
patient rooms. They are simply not patient care areas and
not even work areas as that phase would be commonly
understood as further discussed below. Interestingly
enough Respondent was unaware that nurses distributed
literature outside the BKB or rear entrance or outside the
Emergency /Outpatient entrance. The nurses did not
distribute literature by the ambulance bay to the
emergency entrance.
The subject matter of the literature that was
distributed clearly involved issue of terms and conditions
of employment and even if some of the literature touched
on political issues it was appropriate and lawful material
to be distributed by the Union to the employees it
represents. See, e.g., Eastex Inc. v. NLRB, 437 U.S. 556
(1978), where the Supreme Court agreed with the Board
that a company violated Section 8(a)(1) of the Act by
prohibiting distribution of a newsletter which urged
employees to write their legislators to oppose
incorporation of the state “right-to-work” statute into a
revised state constitution, criticized a presidential veto of
an increase in the federal minimum wage, and urged
employees to register to vote and “defeat our enemies and
elect our friends.” Clearly the literature distributed at
Brockton Hospital concerned terms and conditions of
employment. Section 7 rights encompass “mutual aid or
A24
protection” and reducing the number of nurses by using
non professionals to do their work and the whole issue of
sicker patients and its impact on nurses are matters of
working conditions critical in importance to nurses.
Board precedent establishes the scope of an
employer's right to promulgate rules limiting the rights of
employees in soliciting and distributing materials at the
workplace. The Board’s rules in that regard may be
summarized as having three key aspects, as follows.
First, an employer is permitted to restrict employees from
soliciting or distributing while working (on worktime) to
the extent that the employer enforces such prohibition on
an even-handed basis for all types of distribution and
solicitation. Thus, absent discriminatory enforcement, an
employer is within its rights under the Act to require that
all solicitation and distribution occur while an employee is
not on worktime. St. John’s Hospital, 222 NLRB 1150 (1976);
Beth Israel Hospital, 223 NLRB 1193 (1976), enfd. 554 F.2d
477 (1st Cir. 1977), affd. 437 U.S. 483 (1978) (applying and
upholding the Board’s rule as established in St. John’s
Hospital); NLRB v. Baptist Hospital, 442 U.S. 773, 778 fn. 8
(1979) (same).
Second, in the context of hospitals, an employer is
presumptively allowed to ban solicitation and distribution
in—what the Board and Courts refer to as— immediate
patient care areas, “such as patients’ rooms, operating
rooms, and treatment rooms as areas of immediate patient
care.” Baptist Hospital, 442 U.S. at 780 (quoting St. John’s
Hospital, 222 NLRB at 1150). An upshot of this is that if a
union in a hospital setting wishes to engage in solicitation
or distribution in “immediate patient care areas” it bears
the burden of proving that such access should reasonably
be granted to its members or that the rule at issue is
enforced discriminatorily against union activity. St. Jolin’s
Hospital, 223 NLRB 1193.
A25
Third, the Board has established different rules
with respect to solicitation and distribution in so-called
“working areas.” On the one hand, an employer is
presumptively permitted to ban distribution (but not
solicitation) in “working areas,” and a union may establish
the right to distribute in a working area only if it proves
that such access should reasonably be granted or that the
distribution ban is enforced discriminatorily against union
activity. On the other hand, an employer is presumptively
prohibited from banning solicitation in working areas, and
an employer who imposes such a restraint does so
unlawfully unless it proves that its banning of solicitation
in working areas was necessary to avoid patient
disruption.
In summary, therefore, an employer may ban
solicitation in “immediate patient care areas” but not
working areas. However, in the case of distribution, the
employer's rights broaden to permit a ban in both working
areas and “immediate patient care areas.” If an employer
bans distribution or solicitation in a nonwork,
nonimmediate patient care area, it bears the burden of
proving that such prohibition is necessary to avoid patient
disruption.
The front vestibule and the area outside the front entrance
are not “immediate patient care areas.” Again, the
distribution was by members of the unit all of whom were
employees of Respondent to other unit employees only.
Near the BKB or rear entrance was a gazebo where
patients and staff could smoke since the interior of the
hospital itself was a smoke free zone. Needless to say, the
area where patients and staff smoked is not an “immediate
patient care area.”
Board precedent has long held that merely because
a work function or functions occur in a given space does
not render that space a “work area” within the meaning of
A26
the Board’s rules regarding distribution. Rather, the Board
has looked at the quality and quantity of work, which
occurs in the area at issue, and examines whether the work
is more than de minimus and whether it involves
production. Thus, for example, in United States Steel Corp.,
223 NLRB 1246 (1976), the Board considered whether an
entire facility and grounds could be considered a work
area and found that it could not.1 Also, in United States
Steel Corp. the Board considered whether an area was a
“work area” within the meaning of the Act by virtue of,
inter alia, the presence of guards patrolling the area, and
other nonproduction workers such as janitors performing
work in such area and held that these duties, performed in
such area, did not render it a “work area” within the
meaning of the Act, reasoning as follows:
The Respondent raises the additional point that
because nonproduction employees, such as janitors
and security workers, perform some tasks in
nonwork areas; these locations are converted into
working areas for the purpose of banning
distributions. In National Steel Corporation, [173
NLRB 401 (1968), enfd. 415 F.2d 1231 (C.A. 6,
1969)], under a similar statement of facts, the
existence of security guards did not convert the
parking lot, streets, passageways, and sidewalks
into working areas as Respondent contends. In
primarily nonworking areas the element of
protecting the production process is not present.
Whether employees are distributing literature or
doing other nonwork functions like washing up,
loitering, or eating, on their own time in areas
designated for these purposes makes no difference
to production or the tasks performed by employees
in these nonwork areas. Respondent's contention that
A27
all its property is a work area is a contention that can be
asserted by every company, thus effectively destroying
the right of employees to distribute literature. Some
work tasks, whether it be cleaning up, maintenance, or
other incidental work, are performed at some time in
almost every area of every company. [Emphasis
added.]
Board precedent in the context of hospitals establish a
similar stance, rejecting the notion that a space is an
“immediate patient care area” or even a “work area”
merely because there is the limited activity of transporting
patients through a doorway, upon discharge. See Medical
Center Hospitals, 244 NLRB 742 (1979).
The Board has not given a comprehensive
definition as to what constitutes an “immediate patient
care area,” Baptist Hospital, 442 U.S. at 780, but in St. Jolin’s
Hospital, 222 NLRB 1150 (1976), enfd. granted in part and
denied in part 557 F.2d 1368 (10th Cir. 1977), the Board
held that immediate patient care areas are not just
anywhere in the Hospital where a patient happens to
appear but rather, more narrowly, areas “such as the
patients’ rooms, operating rooms, and places where
patients received treatment, such as x-ray and therapy
areas.” 222 NLRB at 1150.
Other Board precedent has found that the front
entrance and lobby areas of hospitals are not immediate —
patient care areas or work areas. NLRB v. Harper Grace,
Inc., 737 F.2d 576 (6th Cir. 1984) (front entrance); NLRB v.
Southern Maryland Hospital Center, 293 NLRB 1209 (1989),
enfd. in relevant part 916 F.2d 932 (4th Cir. 1990) (front
entrance); Eastern Maine Medical Center, 658 F.2d 1 (1st Cir.
1984) (lobby); and Albert Einstein Medical Center, 245 NLRB
140 (1979) (vestibule near cafeteria).
Applying the foregoing to the instant case, it may
A28
iiceeteniemeepeaneecineeitaietaniiiintiaitaiiiiitiiiiiil ial
easily be concluded that neither the front vestibule nor the
area outside the admitting/ outpatient entrance nor the
area outside the rear or bKB entrance are work areas or
immediate patient care areas and distribution of literature
can not be prohibited.
C. Overly Broad No-Solicitation and No-Distribution
Policy Contained in Respondent's “ Associate Handbook”
and “Administrative Policy Manual”
It is alleged in the complaint that Respondent
maintained an overly broad no-solicitation/no-
distribution policy in both its “ Associate Handbook” and
its “Administrative Policy Manual.” The “ Associate
Handbook” was adopted in September 1994 and continues
in effect through the trial in this case.
The nurses in the unit are called “ Associates” and
on page 17 of the Associates Handbook, in evidence as
General Counsel's Exhibit 12, is the following language:
Associates shall not canvass, solicit or distribute
literature for any purpose during an associate's
working time or the working time of the associate
at whom such activity is directed.
Working time is defined as those periods in which
an associate is scheduled or assigned for duty. It
does not include authorized lunch time.
This language is overly broad because it does not
specifically exclude from the definition of working time
“break times.” Accordingly, maintaining such a rule was a
violation of Section 8(a)(1) of the Act.
Respondent maintained since September 1995 an
“Administrative Policy Manual” which contained, in
A29
pertinent part, the following language:
Associates
Associates are prohibited from canvassing,
soliciting, or distributing literature to other
associate [sic].”
This part of the Administrative Policy Manual is in
evidence as General Counsel's Exhibit 11. Again, the
nurses in the unit are called associates and the above-
quoted language is overly broad since it would purport to
prohibit distribution of union literature one unit employee
to another in nonwork areas and non-patient care areas
and purports to prohibit soliciting on nonworking time
such as during lunch or during breaks and the
maintaining of such an overly broad policy is a violation
of Section 8(a)(1) of the Act.
The Respondent attempted to remedy the
unlawfulness of the solicitation and distribution policy
contained in its Administrative Policy Manual by revising
the policy, which was in force at the time the complaint
issued. However, the revision dated June 30, 1997, and
entitled “Solicitation of Associates” remains overly broad.
Respondent's Exhibit 27. In this version, “ Associates are
prohibited from canvassing, soliciting, or distributing
literature to other associates in any areas as defined above
for any purpose during the associate’s working time or the
working time of the associate at whom such activity is
directed.” Under the Policy section, the following
language appears: “Solicitation or distribution of literature
may not occur at any time by associate or outside person
in patient rooms, hallways, corridors and areas used by
patients, families or visitors, patient lounges, any areas
where patients receive treatment, or any work areas.”
A30
While it is true that a hospital may prohibit all solicitation
in “immediate patient care areas,” even when the
employees involved are not on working time, this policy
fails by prohibiting solicitation in any work areas, rather
than just those, which are “immediate patient care areas.”
Employees who are not on working time may engage in
solicitation in work areas, provided the work area is not an
“immediate patient care area.” Also, to the extent that the
policy prohibits solicitation or distribution in “hallways,
corridors, and areas used by patients, families, or visitors,”
it is overly broad. If the hallway, corridor, or area used by
patients, families or visitors is not deemed an “immediate
patient care area,” then solicitation cannot be banned. If
the hallway, corridor, or area used by patients, families, or
visitors is not a work area, then distribution cannot be
banned.
Although there is no evidence that any employee
was disciplined for violating these policies in the Associate
Handbook or Administrative Policy Manual it is clear that
such policies in the context of the unfair labor practices in
this case should be rescinded.
The Associate Handbook is furnished to each new nurse
and the Administrative Policy Manual is maintained at
several locations in the hospital to include nursing
stations.
D. Unlawful Confidentiality Clause in Respondent's
“Associate Handbook”
The Associate Handbook adopted in September
1994 and continuing in effect contained the following
clause at page 17 in General Counsel's Exhibit 12:
Confidentiality
A31
Associate must respect the patient's right to
privacy and respect the confidentiality of
information regarding patients, associates, or
hospital operations. Information concerning
patients, associates, or hospital operations should
not be discussed either inside or outside the
hospital, except strictly in connection with hospital
business.
This confidentiality clause is overly broad since it
would prohibit nurses from discussing hours, wages, and
other terms and conditions of employment with each other
or their union representatives unless they are doing so
“strictly in connection with hospital business.” On its face
it is at least ambiguous. Is a discussion between nurses or
with their union representative on whether or not to
pursue a grievance over a policy at work a discussion
“strictly in connection with hospital business” or not?
The confidentiality clause is ambiguous.
Although there was no evidence that any employee
was ever disciplined for violating this rule it would have a
tendency to cause nurses who read it to believe it
restricted his or her right to discuss hours, wages, and
other terms and conditions of employment.
Obviously Respondent can promulgate a rule
which respects the right of privacy of its patients but
should not promulgate a rule which inhibits employees in
the exercise of their rights under Section 7 of the Act
which rights include the right “to self-organization, to
form, join, or assist labor organizations, to bargain
collectively through representatives of their own choosing,
and to engage in other concerted activities for the purpose
of collective bargaining or other mutual aid or protection.”
The confidentiality clause could be amended by
adding to it the following language “ Nothing in this
A32
eS ——— ee
confidentiality clause should be interpreted to interfere
with the rights of associates under Section 7 of the
National Labor Relations Act” or by adding language that
the confidentiality clause “does not restrict employees in
their right to discuss hours, wages, and other terms and
conditions of employment.”
The maintaining of the confidentiality clause in its
present form is a violation of Section 8(a)(1) of the Act. See
Pontiac Osteopathic Hospital, 284 NLRB 442, 465-466 (1987),
and Indian Hills Care Center, 321 NLRB 144, 155 (1996),
where language similar to that in the instant case was
found unlawfully overbroad because it could be construed
to prohibit employees from discussing hours, wages, and
other terms and conditions of employment.
E. May 7, 1997 Memo Regarding Solicitation
As noted above the distribution of literature by
nurses to fellow nurses in the unit began on March 20,
1997, and continued for 10 weeks.
On May 7, 1997, nurse Tina Russell, a member of
the unit who was active in the Union, received a memo
from Respondent's director of human resources Chery]
Barrows.
Barrows’ memo provided, in pertinent part, as follows:
We have asked you not to distribute literature
where patients access the building, and our
position is that such distribution is prohibited and
inappropriate. However, we have not taken steps
to stop your handbilling. This does not change our
position. Since the activity has continued, we want
to reiterate our position. We do not allow
solicitation of any nature in areas accessed by
patients, their families, or visitors. The lobby
A33
functions as a patient waiting area. We restrict any
activity that is disruptive to patients, family
members, and visitors. Any activity that
undermines the confidence of the patients that
come to Brockton Hospital is not in the best interest
of our patients or the community. Our concern is
for our patients. They should be able to seek and
obtain care in a friendly environment where the
sole concern is for their well being.
The prohibition of solicitation of any nature “in areas
accessed by patients, their families, or visitors” is
overbroad.
Respondent may lawfully prohibit solicitation in
immediate patient care areas or in work areas where it can
be demonstrated that the solicitation will be disruptive to
patient care or disturbing to patients. The blanket
prohibition of solicitation in areas merely accessed by
patients and their families, or visitors, including the lobby,
is overly broad and violative of Section 8(a)(1) of the Act.
See Beth Israel Hospital v. NLRB, supra.
F. Incident Involving Posting of Union Literature in
August 1997
The collective-bargaining agreement in effect from
October 19, 1994, to October 18, 1997, contained the
following language in article VI:
The Hospital will provide space on a bulletin board
for posting notices of Association meetings for
nurses covered by the Agreement. Copies of such
notices shall be submitted to Vice President of
Human Resources or his designee prior to their
being posted.
A34
In or about August 1997 nurse Wendy Baron
posted a handwritten notice of a union meeting on her
locker. Her locker is in one of the nurses’ locker rooms and
entry into the locker room is limited to staff only. The
union meeting was to be held at another nurse’s home and
was a meeting just for the 16 nurses in that medical unit
and not a union meeting for the close to 400 nurses who
work at the hospital.
It is uncontested that Administrative Coordinator
Carla McRae, an admitted supervisor and agent of
Respondent, removed the notice of the union meeting and
left the following note for Baron in her mail slot in the
locker room:
Hi Wendy, Union business postings are not to be
posted randomly on lockers. You can with my or
Susan's permission post notices on the bulletin
board.
Susan is another nurse supervisor.
As a result of McRae removing the notice and
Baron not knowing she had done so because Baron was off
work for several days after posting the notice of the union
meeting and as a result knowledge of the meeting did not
get circulated among the nurses and only 4 of 16 nurses
attended the meeting and two of them were Baron and the
nurse at whose house the meeting was to be held.
When Baron spoke with McRae after reading
McRae’s note to her McRae told Baron that with respect to
the Union notice that it was just “slapped together” and
that union notices should be put together more
“professionally.”
It is conceded by all parties to the litigation that the
practice at the hospital was that union meeting notices
could be posted in the locker room but the person posting
A35
it needed permission from management. This is consistent
with the collective-bargaining agreement. However, the
credible and uncontradicted testimony of numerous nurse
witnesses was that all sorts of material was posted on
lockers without prior permission and were not removed
by management, e.g., girl scout cookie sales, school fund
raising notices, pictures, all types of announcements,
letters from patients, etc.
It would be unlawful for Respondent to permit all
manner of postings on lockers without management
permission and require management permission only with
regard to union postings. That is the case here and hence I
find a violation of Section 8(a)(1) of the Act. See Lassen
Community Hospital, 278 NLRB 370 (1986).
The offense was compounded by management in
the person of McRae telling a union activist that her note
was unprofessional. It is none of management's business
how professional or unprofessional the notice looks and
whether it is typed or handwritten. If the union meeting
notice contained obscene language that would be a
different story but it did not.
The allegations in the complaint regarding the removal of
the notice and the demeaning comments of McRae to
Baron were not contained in any charge alleging the
conduct as unlawful. These allegations should be
dismissed unless I find that they are closely related to the
charges that were timely filed. It is my conclusion that,
under the rationale of Redd-I, Inc., 290 NLRB 1115 (1988),
they are closely related and the allegations will not be
dismissed as untimely within the meaning of Section 10(b)
of the Act. They are closely related because the entire case
involves the issues of communications between the Union
and the unit members and among unit members and all of
the allegations allegedly occurred in 1997 in the months
preceding negotiations for a new collective-bargaining
A36
agreement. I do not find that the Union clearly and
unmistakably waived any right with respect to this matter
by agreeing to the contract language spelled out above
because the notice posted by Baron was not a full
association meeting but just for a small group and the
thrust of the contract language was the duty of
Respondent to provide a place for the Union to post union
meeting notices.
G. Unfavorable Comments and Ratings in Performance
Evaluation of Terry Corcoran
In June 1997, Terry Corcoran, a nurse in the
bargaining unit who had handed out literature beginning
in March 1997, received her annual performance appraisal
from her nurse manager Mary Christian.
Corcoran had worked at Brockton Hospital for 10
years and had over the years received an overall rating of
“2,” i.e., meet expectations, and had received a two in all
rated categories.
In June 1997, Corcoran again received an overall rating of
two, i.e., meets expectations, but received a three, i.e.,
needs improvement, in the categories of “may perform
work of a higher level in preparation for increased
responsibilities” and “may be assigned additional
responsibility in absence of Nurse Manager.” Nurse
Manager Mary Christian wrote in the following language
“has difficulty performing charge duties.”
In addition in the comment section of the
performance evaluation form Christian wrote, “Terry is a
24°/wk RN on A4. She is motivated and knowledgeable
concerning her role. Her transition from B3 (Resp.) to A4
(a larger unit w ortho/resp. focus) has moved along well.
Terry is committed to her profession yet does not always
display behavior supportive of the department. Investing
A37
time to work within the system, exploring issues from all
sides could be of benefit.”
On March 20, 1997, Corcoran was involved in an
incident with management when she was handing out
literature in the vestibule of the hospital. Administrative
coordinator Michelle McArthur told Corcoran to “cease
and desist” from handing out the literature. McArthur’s
impression of the encounter in the vestibule is more
benign than Corcoran’s impression. Nurse Renette
Nadeau-Bates supports Corcoran’s version of a somewhat
angry confrontation between Corcoran, who was insisting
on the right to distribute the literature, and McArthur’s
insistence that she not do so and indeed, “cease and
desist” from doing so. I found all women credible but note
that based at least on my observation of Corcoran’s
demeanor when she testified before me that she can
became a little emotional. It is the contention of the
General Counsel that Corcoran’s encounter with
management when Corcoran was engaged in the
protected concerted activity of lawful distribution of
literature prompted the lower evaluation but I don’t agree.
A number of other witnesses who were active for
the Union and had encounters with management over the
distribution of literature did not receive lower evaluations
from Christian, e.g., Tina Russell and Barbara Cooke.
In addition, Mary Christian, who evaluated
Corcoran, credibly denied that Corcoran’s union activities
had anything to do with the evaluation.
Christian gave Corcoran two “threes” (needs
improvement) because of Corcoran’s difficulty in
performing charge nurse duties.
It is uncontested that Corcoran told Christian that
she (Corcoran) did not like being a charge nurse, i.e., a line
nurse who is in charge of the floor during a shift. Christian
credibly testified that registered nurses who worked 40,
A38
32, or 24 hours a week, Corcoran was a 24-hour-a-week
nurse, were all called upon periodically to be the charge
nurse. It is also undisputed that one day when Corcoran
had charge duty it was quite busy and Corcoran had a
breakdown on the floor. Corcoran broke down in tears and
had to see Christian. Corcoran cried again in front of
Christian and Christian counseled Corcoran and told her
that they should look at the problem and fix it. Based on
Corcoran’s breakdown and all evidence points to the
breakdown occurring in the rated period, it was not
unreasonable to write that she had “difficulty performing
charge duties” as Christian wrote.
The other comments on the evaluation were
prompted by Christian’s belief that Corcoran did not
participate on enough hospital committees and Corcoran
agreed she did not participate on committees because she
was going to college. There was also an incident after
Corcoran’s encounter with McArthur in the hospital
vestibule when Corcoran said, “here comes the Gespato”
referring to nurse supervisors Kim Walsh and Michelle
McArthur. Corcoran didn’t even remember saying the
words but Walsh and McArthur testified she said it and
active union member Barbara Cooke confirmed that
Corcoran said it. Even Corcoran believes she said it after
Cooke corroborated it for her sometime before the trial in
this case.
Based on the testimony of Cooke I believe that Corcoran
said, “here comes the Gestapo” but didn’t intend for
Walsh and McArthur to hear it. However, I credit Walsh
and McArthur when they testified that they heard it and
thought it was intended for them to hear it. Suffice it to say
Walsh told Christian about the incident prompting
Christian to consider it in her comments on the evaluation.
Christian also credibly testified that Corcoran
complained about the merger of two units at the hospital
A39
(B3 and A4) without, in Christian’s opinion, offering any
concrete proposals. This was also taken into account when
Christian prepared the evaluation. Suffice it to say I credit
Christian’s testimony that Corcoran’s union activity was
not a factor in the evaluation she gave Corcoran.
In 1998 Corcoran received all “2s” (meets
expectations). In addition, this lower evaluation in 1997
did not result in Corcoran losing any money or hours and
in any way jeopardized her job security or nursing career
with Brockton Hospital.
I find that the Act was not violated when Corcoran
received the evaluation she received.
Remedy
The remedy in this case should include a cease-and-desist
order, the posting of an appropriate notice, and the
revocation of certain overly broad written policies of
Respondent.
Conclusions of Law
1. The Respondent, Brockton Hospital, is an employer
engaged in commerce within the meaning of Section 2(2),
(6), and (7) of the Act.
2. The Union, Massachusetts Nurses Association, is a labor
organization within the meaning of Section 2(5) of tive Act.
3. Respondent violated Section 8(a)(1) of the Act:
(a) When it promulgated and maintained overly
broad no-solicitation/no-distribution rules in its
“Administrative Policy Manual” and “ Associate
Handbook.”
A40
(b) When it promulgated and maintained an overly
broad confidentiality rule in its “ Associate
Handbook.”
(c) When it refused to permit employees to
distribute literature concerning terms and
conditions of employment to other employees in
nonworking, nonpatient care areas of the hospital
during the nonworking time of the employees
involved.
(d) When it discriminatorily enforced a policy of
removing union notices from a nurse’s locker while
permitting other material to be posted on nurses’
lockers and when it told an employee that a union
meeting notice was “unprofessional.”
4. The unfair labor practices committed by Respondent
effect commerce within the meaning of Section 2(6) and (7)
of the Act.
On these findings of fact and conclusions of law and on
the entire record, I issue the following recommended2
ORDER
The Respondent, Brockton Hospital, Brockton,
Massachusetts, its officers, agents, successors, and assigns,
shall
1. Cease and desist from
(a) Promulgating and maintaining overly broad no-
solicitation / no-distribution rules in its “ Administrative
Policy Manual” and “ Associate Handbook.”
A4l
(b) Promulgating and maintaining an overly broad
confidentiality rule in its “ Associate Handbook.”
(c) Refusing to permit employees to distribute literature
concerning terms and conditions of employment to other
employees in nonworking, nonpatient care areas of the
hospital during the nonworking time of the employees
involved.
(d) Discriminatorily enforcing a policy of removing union
meeting notices from nurses’ lockers while permitting
other material to be posted on nurses’ lockers and telling
employees that a union meeting notice was
unprofessional.
(e) In any like or related manner interfering with,
restraining, or coercing its employees in the exercise of
their Section 7 rights.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the unlawful portions of the “Administrative
Policy Manual,” “ Associate Handbook,” May 7, 1997
memorandum of Cheryl Barrows and any other written
directives which prohibit solicitation or distribution
during nonworking time in nonworking, nonpatient care
areas of the hospital.
(b) Modify the confidentiality clause in the “ Associate
Handbook” to make it clear that unit employees may
discuss hours, wages, and other terms and conditions of
employment with their fellow employees and
representatives of their union.
A42
-(c) Within 14 days after service by the Region, post at its
Brockton Hospital facility in Brockton, Massachusetts,
copies of the attached notice marked “ Appendix.”3 Copies
of the notice, on forms provided by the Regional Director
for Region 1, after being signed by the Respondent's
authorized representative, shall be posted by the
Respondent immediately upon receipt and maintained for
60 consecutive days in conspicuous places including all
places where notices to employees are customarily posted.
Reasonable steps shall be taken by the Respondent to
ensure that the notices are not altered, defaced, or covered
by any other material. In the event that, during the
pendency of these proceedings, the Respondent has gone
out of business or closed the facility involved in these
proceedings, the Respondent shall duplicate and mail, at
its own expense, a copy of the notice to all current
employees and former employees employed by the
Respondent at any time since March 20, 1997.
(d) Within 21 days after service by the Region, file with the
Regional Director a sworn certification of a responsible
official on a form provided by the Region attesting to the
steps that the Respondent has taken to comply.
‘Dated, Washington, D.C. March 25, 1999
APPENDIX
Notice To Employees
Posted by Order of the
National Labor Relations Board
An Agency of the United States Government
The National Labor Relations Board has found that we
violated the National Labor Relations Act and has ordered
us to post and abide by this notice.
Section 7 of the Act gives employees these rights: <
A443
To organize a
To form, join, or assist any union
To bargain collectively through representatives of their
own choice
To act together for other mutual aid or protection
To choose not to engage in any of these protected
concerted activities.
Section 7 of the Act gives employees these rights.
To engage in self organization;
To form, join, or assist any unions;
To bargain collectively through representatives of their
own choosing;
To act together for other mutual aid or protection;
To choose not to engage in any of these protected
concerted activities.
We will not do anything that interferes with, restrain, or
coerces our employees in their exercise of these rights.
More specifically,
We will not promulgate or maintain overly broad no-
solicitation/no-distribution rules.
We will not promulgate or maintain an overly broad
confidentiality rule.
We will not refuse to permit employees to distribute
literature concerning terms and conditions of employment
to other employees in nonworking, nonpatient care areas
of the hospital during the nonworking time of the
employees involved.
We will not enforce rules regarding solicitation,
distribution, and the posting of materials within the
facility in a discriminatory manner.
We will not tell employees that their union meeting
notices are “unprofessional.”
We will not in any like or related manner interfere with,
restrain, or coerce our employees in the exercise of rights
guaranteed by Section 7 of the Act.
A44
We will rescind the unlawful portions of the
“Administrative Policy Manual,” the “Associate
Handbook,” the May 7, 1997, memorandum of Cheryl
Barrows and any other written directives on which
prohibit solicitation or distribution during nonworking
time in nonworking, nonpatient care areas of the hospital.
Brockton Hospital
[1] The Respondent has requested oral argument. The
request is denied as the record, exceptions, and briefs
adequately present the issues and the positions of the
parties.
[2] The General Counsel has excepted to some of the
judge's credibility findings. The Board's established policy
is not to overrule an administrative law judge's credibility
resolutions unless the clear preponderance of all the
relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188
F.2d 362 (3d Cir. 1951). We have carefully examined the
record and find no basis for reversing the findings.
[3] In adopting the judge’s finding that the Respondent
violated Sec. 8(a)(1) by maintaining an overly broad
confidentiality policy, which is cited at sec. III,D, par. 1, of
his decision, we do not pass on the judge’s suggested
revisions to that policy.
In adopting the judge’s recommended dismissal of the
complaint allegation that the Respondent violated Sec.
8(a)(3) and (1) by its 1997 performance appraisal of
employee Terry Corcoran, in sec. III,G of his decision, we
rely additionally on the undisputed testimony by Nurse
Manager Mary Christian that Corcoran’s overall
evaluation of “meets expectations” was not affected by the
A45
fact that she was rated “needs improvement” in the two
areas of “may perform work of a higher level in
preparation for increased responsibilities” and “may be
assigned additional responsibility in absence of Nurse
Manager,” out of 41 separate evaluation elements.
[4] We have modified the judge’s recommended Order to
more closely reflect the violations found and have issued a
new notice to employees.
[5] The judge also found, and we agree, that the
Respondent violated Sec. 8(a)(1) by prohibiting the
distribution of union literature outside of the BKB and
Outpatient/ Emergency entrance.
[6] Further supporting the judge’s implicit credibility
determinations, the Respondent's May 7, 1997
memorandum to the Union concerning the literature
distributions states that “[w]e have asked you not to
distribute literature where patients access the building.”
(Emphasis added.)
[7] 268 NLRB 394 (1983).
[8] Id. at 395.
[9] 308 NLRB 167 (1992), enfd. 12 F.3d 213 (6th Cir. 1993)
(per curiam).
[10] Id. at 168.
[11] The judge stated, at sec. III,C, par. 7, of his decision,
that the policy, as set forth in the Administrative Policy
Manual, is overly broad because “If the hallway, corridor
or area used by patients, families or visitors is not deemed
A46
an ‘immediate patient care area,’ then solicitation cannot
be banned. If the hallway, corridor or area used by
patients, families or visitors is not a work area, then
distribution cannot be banned.”
[12] Our colleague cites to testimony in this case tending to
show that the nature of health care is changing, and that
patients’ health and medical treatment may be adversely
affected by increased levels of stress and by a lack of trust
between patients and medical professionals. The dissent
asserts, in essence, that patients, their families, and
visitors, must be broadly shielded from “union
organizational campaigns,” which often involve
“controversy, heated debate, and talk of strikes and
industrial strife,” all of which could affect patients’ stress
levels and diminish their trust in their caregivers.
[13] See St. John’s Hospital, 222 NLRB 1150-1151 (1976),
enfd. in part 557 F.2d 1368 (10th Cir. 1977); Eastern Maine
Medical Center, 253 NLRB 224,225-226 (1980), enfd. 658
F.2d 1 (1st Cir. 1981).
[14] Id.
[15] Beth Israel Hospital v. NLRB, 437 U.S. 483, 507 (1978).
[16] See NLRB v. Baptist Hospital, 442 U.S. 773, 786-787
(1979) (affirming Board’s order insofar as it found that ban
on solicitation and literature distribution in “any area of
the hospital which is accessible to or utilized by the
public” was unlawful with respect to the hospital's first
floor cafeteria, gift shop and lobbies); Beth Israel Hospital v.
NLRB, supra (rule banning solicitation or distribution of
literature in all public areas violated Sec. 8(a)(1)); Eastern
Maine Medical Center, supra (rule banning solicitation
A47
except during breaktime in nonwork areas was facially
invalid and violated Sec. 8(a)(1)); and St. John’s Hospital,
supra (rule banning solicitation in all areas to which
patients and visitors have access was facially invalid and
violated Sec. 8(a)(1)).
Intercommunity Hospital, 255 NLRB 468, 470-474 (1981),
cited by the dissent, is fully consistent with the principles
articulated above. In that case, the employer maintained a
no-solicitation policy, which provided that
Employees may not solicit or distribute literature,
for any purpose, during working time. Employees
may not solicit or distribute literature, at any time,
for any purpose, in immediate patient care areas.
The Board found that the policy was facially lawful, and
that, in the particular circumstances of that case, the
employer had lawfully applied the policy to its halls and
corridors and to its lobby and waiting room. The Board
was not faced with a sweeping ban on solicitation and
literature distribution of the character present in this case.
Likewise, the Board is not presented, in this case, with the
question of whether the Respondent could lawfully have
applied a facially lawful policy to prohibit solicitation or
distribution of literature in its hallways and corridors. Cf.
Intercommunity Hospital, supra at 472 (halls and corridors
adjacent to patient rooms, operating rooms, x-ray rooms,
and other immediate patient care areas are extensions of
immediate patient care areas in which solicitation
presumptively may be prohibited).
[17] In NLRB v. Baptist Hospital, the Supreme Court
declined to enforce the Board’s order insofar as it
prohibited the Respondent from maintaining rules
restricting solicitation and literature distribution in its
A48
corridors and sitting rooms on patients’ floors. The Board’s
Order in this case does not contain any of the provisions
found objectionable by the Supreme Court in NLRB v.
Baptist Hospital. Accordingly, the Supreme Court's
criticism of that aspect of the Board’s approach to
solicitation and distribution of literature in hospitals, cited
by the dissent, has no bearing on the issues presented in
this case.
[18] Beth Israel Hospital v. NLRB, supra, 437 U.S. at 491. See
also St. John’s Hospital, supra, 222 NLRB at 1151 (“[o]n
balance, the interests of patients well enough to frequent
such areas do not outweigh those of the employees to
discuss or solicit union representation’ ).
[19] Beth Israel Hospital v. NLRB, supra at 501 (quoting
NLRB v. Truck Drivers, 353 U.S. 87, 96 (1957)).
[20] We do not, however, adopt the judge’s statement that
all of the parties conceded that the practice at the hospital
was that union meeting notices could be posted in the
locker room but that the person posting it needed
permission from management. The Respondent's
Administrative Policy Manual provides that employees
must obtain approval from the Respondent's management
before posting information on department bulletin boards
or common area bulletin boards. However, and consistent
with the position of the General Counsel and the Union,
the testimony credited by the judge clearly establishes
that, in practice, “all sorts of material was posted on
lockers without prior permission and were not removed
by management.”
As discussed in the judge’s decision, art. VI of the
1994-1997 collective-bargaining agreement between the
Respondent and the Union provided that the Respondent
A49
“will provide space on a bulletin board for posting notices
of Association meetings for nurses covered by the
Agreement. Copies of such notices shall be submitted to
Vice President of Human Resources or his designee prior
to their being posted.” Pursuant to this clause, the
Respondent provided the Union with access to a bulletin
board in its cafeteria. The judge found, and we agree, that
neither the plain language of this clause nor the record
evidence concerning the parties’ practice under the clause
supports the Respondent's contention that the clause has
any applicability to the posting of union meeting notices,
by individual employees, on an employee’s locker in
employee locker rooms.
[21] Baron testified that she understood McRae’s comment
as a reference to the fact that the notice was handwritten.
[22] In light of our finding that this complaint allegation
should be dismissed on the merits, we do not pass on the
judge’s finding that the allegation, which was not
contained in any timely charge, was not uritimely under
Sec. 10(b) of the Act because it was closely related to a
timely charge under the principles set forth in Redd-I, Inc.,
290 NLRB 1115 (1988).
1 This case does not involve the separate issue as to the
times for solicitation and distribution.
2 My colleagues suggest that I concede that the
Respondent's policies would be presumptively unlawful
under my approach. However, as explained above, I do so
only to the extent that those policies would bar solicitation
and distribution in the cafeteria and vestibule.
1 The Board held:
A50
Respondent contends first that all property at the
South Works and Gary Works constitutes a work
area from which distribution of literature may be
properly prohibited. The General Counsel counters
that this contention is wrong based on the fact that
the property consists of thousands of acres, which
include large parking areas, roadways, walkways,
and open spaces between the various structures on
the land. The buildings themselves contain
lockerrooms, restrooms, lunchrooms, and vending
machine areas. Such places have been found by the
Board to be nonwork areas. See Plant-City Steel
Corporation, [138 NLRB 839 (1962), enfd. 331 F.2d
1231 (6th Cir. 1964)] (parking lots, street
passageways, and sidewalks on plant premises
very similar to Respondent's found to be
nonworking areas); and Rockingham Sleep Wear,
Inc., [188 NLRB 698] (1971)] (production area used
as a lunchroom found to be a nonwork area during
lunch break).
United States Steel Corp., supra at 1247.
2 If no exceptions are filed as provided by Sec. 102.46 of
the Board’s Rules and Regulations, the findings,
conclusions, and recommended Order shall, as provided
in Sec. 102.48 of the Rules, be adopted by the Board and all
objections to them shall be deemed waived for all
purposes.
3 If this Order is enforced by a judgment of a United States
court of appeals, the words in the notice reading “Posted
by Order of the National Labor Relations Board” shall read
“Posted Pursuant to a Judgment of the United States Court
of Appeals Enforcing an Order of the National Labor
Relations Board.”
A5|
APPENDIX B
BROCKTON HOSPITAL v NLRB
United States Court of Appeals
FOR THE DISTRICT OF COLUMBIA CIRCUIT
Argued March 11, 2002 Decided June 28, 2002
No. 01-1219
Brockton Hospital,
Petitioner
v.
National Labor Relations Board,
Respondent
Massachusetts Nurses Association,
Intervenor
On Petition for Review and Cross-Application
for Enforcement of an Order of the
National Labor Relations Board
Arthur P. Murphy argued the cause for petitioner. With
him on the briefs were Gregory J. Walsh and Robert H.
Morsilli.
James M. Oleske, Jr., Attorney, National Labor Relations
Board, argued the cause for respondent. With him on the
brief were Arthur F. Rosenfeld, General Counsel, John H.
Ferguson, Associate General Counsel, Aileen A.
Armstrong, Deputy Associate General Counsel, and David
S. Habenstreit, Supervisory Attorney. Anne M. Lofaso,
Attorney, entered an appearance.
Jack J. Canzoneri was on the brief for intervenor.
Before: Ginsburg, Chief Judge, and Rogers and Garland,
Circuit Judges.
B-1
Opinion for the Court filed by Chief Judge Ginsburg.
Ginsburg, Chief Judge: Brockton Hospital petitions for
review of a Decision and Order of the National Labor
Relations Board holding that the Hospital violated §
8(a)(1) of the National Labor Relations Act, 29 U.S.C. §
158(a)(1), by preventing the Massachusetts Nurses
Association (the Union) from distributing literature to its
members at entrances to the Hospital, maintaining
overbroad solicitation, distribution and confidentiality
policies, and removing from the door of a nurse's locker a
notice announcing a union meeting. The Board has cross-
applied for enforcement of its order and the Union has
intervened in support of the Board. We deny the petition
and grant the cross-application for enforcement except
with respect to the alleged but uncharged unfair labor
practice stemming from the removal of the meeting notice.
I. Background
The Union has represented the registered nurses at
Brockton Hospital, an acute care facility, for over 20 years.
In anticipation of the October, 1997 expiration of the
Union's collective bargaining agreement with the Hospital,
the Union began early in that year what it called a "safe
care campaign," part of which involved the distribution of
literature to nurses in the bargaining unit. The literature,
as described by the Board, consisted largely of articles
addressing "the adverse effect on patients caused by
downsizing and restructuring of nursing staff and the use
of nonprofessional employees giving the care and
treatment that used to be the sole province of nurses."
Brockton Hosp. and Mass. Nurses Ass'n, 333 N.L.R.B. No. 165
at 7 (2001). The Hospital reasonably characterizes the
literature as containing "shocking and sensational
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headlines" and focusing upon "horror stories of patient
death and injury due to allegedly unsafe care" at hospitals
other than Brockton.
For ten consecutive Thursdays beginning March
20, 1997 off-duty nurses distributed this literature to other
nurses in the vestibule at the front entrance to the
Hospital, at the rear entrance, and at the
Emergency / Outpatient entrance. The Hospital stopped
distribution in the vestibule on the first two occasions but
thereafter allowed it while making clear its view that it
could lawfully prohibit the practice. In August, 1997 a
Hospital supervisor removed from a nurse's locker a
notice of a union meeting, which notice had been posted
without prior permission.
The Union timely filed unfair labor practice
charges concerning the Hospital's interference with the
distribution of literature, as well as its policies limiting
solicitation and distribution and delineating the nurses'
obligations with regard to confidentiality. The General
Counsel thereafter is- sued a complaint alleging that the
Hospital's (1) ban on distribution in the vestibule; (2)
solicitation and distribution policies; (3) confidentiality
policy; and (4) removal of the union notice each violated §
8(a)(1) of the Act. The ALJ so held, Brockton Hosp., 333
N.L.R.B. No. 165 at 10-12, and the Board agreed, adopting
as its own much of the ALJ's reason ing, id. at 1-3.
II. Analysis
The court reviews the Board's decision
deferentially. We uphold its findings of fact if they are
supported by substantial evidence, see United States Testing
Co. v. NLRB, 160 F.3d 14, 19 (D.C. Cir. 1998), and abide its
interpretation of the Act if it is reasonable and consistent
with controlling precedent, see Local 702, Int'l Bhd. of Elec.
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Workers v. NLRB, 215 F.3d 11, 15 (D.C. Cir. 2000).
The Hospital challenges all the Board's determinations
that it violated § 8(a)(1). That provision makes it an unfair
labor practice for an employer to "interfere with, restrain,
or coerce employees in the exercise of" their § 7 rights,
among others, to "assist labor organizations ... and to
engage in other concerted activities for the purpose of
collective bargaining or other mutual aid or protection," 29
U.S.C. § 157. Section 7 "necessarily encompasses the right
effectively to communicate with one another regarding
self-organization at the jobsite." Beth Israel Hosp. v. NLRB,
437 U.S. 483, 491 (1978).
A. The prohibition of distribution
A hospital is presumptively allowed to prohibit the
distribution of literature in any work area and to ban
solicitation more narrowly in "immediate patient-care
areas." NLKB v. Baptist Hosp., Inc., 442 U.S. 773, 778-79
(1979). Outside work areas a hospital may ban solicitation
and distribution only as "necessary to avoid disruption of
health-care operations or disturbance of patients." Id. at
779. In this case the Board determined that the Hospital
unlawfully prohibited employees from distributing union
literature in the vestibule and at the other entrances
because those areas are not work or immediate patient
care areas and the Hospital had not demonstrated that the
prohibition was necessary to avoid disruption or
disturbance. See Brockton Hosp., 333 N.L.R.B. No. 165 at 7-
10. The Hospital attacks these conclusions on several
grounds, none of which we find persuasive.
The Hospital's primary contention is that
prohibiting distribution in the vestibule was necessary to
avoid disturbing patients. The Hospital first argues that
the ALJ, whose opinion the Board adopted on this point,
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failed altogether to address this issue. Not quite. The ALJ's
decision could have been more precise, but we agree with
the Board that it is clear enough the ALJ was of the
opinion the Hospital had not shown a likelihood of
patients being disturbed: The AL] acknowledged that the
Hospital's expert witnesses had "credibly testified that if
patients or their families saw these articles they could
become upset and anxious," but went on to find "there was
not a shred of evidence that any patient or family member
saw any of this literature," the Hospital "received no
complaints about the literature," and "[t]here was no
evidence that any patient was ever disturbed or
inconvenienced by the distribution of this literature." Id. at
7-8.
Turning to the merits, the Hospital argues that it
presented evidence the prohibition was necessary, to wit,
the disturbing nature of the literature; the testimony of
three doctors that if patients saw the literature they could
experience stress and become distrustful; the number of
patients that use the vestibule to enter and exit the
Hospital; and the testimony that literature (which may
have been distributed in the vestibule) was left in various
parts of the Hospital. The Hospital's position is that it was
not required to show actual disruption or disturbance, but
only that the distribution "may adversely affect patients,"
quoting Baptist Hosp., 442 U.S. at 782. Finally, the Hospital
asserts the Board failed to consider "the availability of
alternative means of communication," as required by
Baylor Univ. Med. Ctr. v. NLRB, 662 F.2d 56, 63 (D.C. Cir.
1981). The Board and the Union argue that the Board
reasonably concluded the Hospital failed to show a
likelihood of disturbance.
The Board and the Union concede, and we agree,
that the Hospital had to show only a likelihood of, not
actual, disruption or disturbance, see Baptist Hosp., 442 U.S.
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at 781 n.11; but substantial evidence supports the Board's
decision that the Hospital did not meet even this standard.
The Hospital's experts testified that if patients saw or
heard about the content of the literature they would be
upset, Brockton Hosp., 333 N.L.R.B. No. 165 at 7-8; the
Hospital presented no reason, however, to believe patients
were likely to learn of the content of the literature. As the
Board points out, when the Hospital stopped the nurses
from distributing the literature in the vestibule, the nurses
made clear that they intended to distribute it only to
members of the Union - a practice approved by the
Supreme Court in Beth Israel, 437 U.S. at 503 n.23 - and so
they did. As the Board further notes, the Hospital
produced no evidence that any patient or patient's family
ever saw the literature, and there is no evidence of any
complaint by a patient or a patient's relative. In Beth Israel
the Court found the same lack of evidence regarding
patients being disturbed "[e]specially telling." Id. at 502.
Furthermore, the Board reasonably discounted the
significance of the Hospital's evidence that some literature
was found in the lobby and near the cafeteria because "the
lobby was frequently policed by the cleaning staff and
there was no evidence any patient or family or visitors
ever picked up and read or even saw the literature."
Brockton Hosp., 333 N.L.R.B. No. 165 at 8.
We also agree with the Board that the Hospital's
reliance upon Baptist Hosp., 442 U.S. at 782-86 (upholding
solicitation ban in corridors and sitting rooms) and Baylor,
662 F.2d at 65 (indicating that prohibition of solicitation in
cafeteria during specified times may be lawful), is
misplaced. In both cases, as the Board points out, the
hospital presented evidence that the prohibited activity
was likely to disturb patients or to disrupt operations.
Baptist Hosp., 442 U.S. at 784; Baylor, 662 F.2d at 60 n.5, 62.
Finally, although the availability of alternative means of
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communicating with employees is an important
consideration in some cases, see Beth Israel, 437 U.S. at 505;
Baylor, 662 F.2d at 63-64, we agree with the Board that "the
possible availability of alternative areas for distribution of
union literature is of marginal importance when," as in
this case, "the employer has not demonstrated an impact
on patient care." See NLRB v. Southern Md. Hosp. Ctr., 916
F.2d 932, 936 (4th Cir. 1990).
The Hospital also challenges the Board's conclusion
that the vestibule is not a work area. The Hospital points
out that employees assist discharged patients through the
vestibule, janitors clean the area, and a guard is sometimes
stationed there. Here the Hospital relies upon Pikeville
United Methodist Hosp. of Ky. v. NLRB, 109 F.3d 1146 (6th
Cir. 1997), where the court referred to a patient drop-off
area as a work area. In the alternative the Hospital argues
that the vestibule should be considered part of the lobby,
which it contends is also a work area.
The Board in its order correctly relied upon two of
its prior cases for the proposition that cleaning, guarding,
and escorting patients do not a work area make. Brockton
Hosp., 333 N.L.R.B. No. 165 at 9 (citing United States Steel
Corp., 223 N.L.R.B. 1246 (1976), and Medical Ctr. Hosp., 244
N.L.R.B. 742 (1979)). As for the reference in Pikeville to the
contrary, it is unsupported by any analysis - not
surprising, for the matter seems not to have been disputed,
109 F.3d at 1158 - and the same circuit has since held that
an area in which minimal work occurs is not a work area,
see United Parcel Service, Inc. v. NLRB, 228 F.3d 772, 775-77
(6th Cir. 2000) (check-in area where instructions were
sometimes given to drivers was not a work area); accord
Valmont Indus., Inc. v. NLRB, 244 F.3d 454, 472-73 (5th Cir.
2001) (upholding ALJ's determination that entranceway
with desk at which foreman occasionally sat was not work
area). Finally, the Board's decision to treat the vestibule -
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"a self-contained area between the lobby and the outside
entry," Brockton Hosp., 333 N.L.R.B. No. 165 at 8 - as a room
distinct from the lobby was reasonable. The areas were,
after all, separated by glass doors.
The Hospital next contends there is not substantial
evidence that it prohibited the Union from distributing
literature at the rear and Emergency / Outpatient
entrances. The Hospital concedes that it failed to raise this
issue before the Board, see 29 U.S.C. § 160(e) ("No objection
that has not been urged before the Board ... shall be
considered by the court"), but asks the court to consider
the argument because the ALJ did not make clear that he
found the Hospital had prohibited distribution at those
entrances and therefore the Hospital did not argue to the
Board that it had not prevented distribution there.
Although the ALJ's decision is indeed ambiguous, the
Board's decision is not, see Brockton Hosp., 333 N.L.R.B. No.
165 at 1 n.5; yet the Hospital did not seek reconsideration
by the Board. Consequently, the Hospital's argument is
not properly before the court. See Woelke & Romero
Framing, Inc. v. NLRB, 456 U.S. 645, 666 (1982).
Next, the Hospital argues that the literature
distributed by the nurses disparaged the Hospital's
services and its distribution was therefore unprotected
pursuant to NLRB v. Local Union No. 1229, Int'! Bhd. of Elec.
Workers, 346 U.S. 464 (1953) (Jefferson Standard). For two
reasons, we cannot agree. First, as the Board pointed out in
its order, "it is agreed by all the parties to this litigation
that the articles did not refer to Brockton Hospital as being
the hospital where any of the mishaps in the articles
happened." Brockton Hosp., 333 N.L.R.B. No. 165 at 7. In
other words, Brockton's services were not expressly
disparaged. Second, insofar as the implication was that the
same problems could occur at Brockton if it downsized its
nursing staff, that inference could be drawn only by the
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Hospital's nurses, not by the public, because the
distribution was limited to the nurses. In these
circumstances the concern underlying Jefferson Standard,
that activity "reasonably calculated to harm the company's
reputation and reduce its income" rather than further
collective bargaining be excluded from the protection of
the Act, 346 U.S. at 471, simply is not present.
Finally, the Hospital contends that the Board has
ignored its "heavy continuing responsibility to review its
policies concerning organizational activities in various
parts of hospitals," Beth Israel, 437 U.S. at 508. According to
the Hospital, that review should have led the Board to
decide that a hospital may presumptively ban solicitation
and distribution in any area "to which patients, their-
families and visitors have regular access." The Board
clearly did appreciate its continuing duty to keep current
its approach to distribution and solicitation in hospitals; it
simply found "no support in the record for departing from
... Well-settled principles." Brockton Hosp., 333 N.L.R.B. No.
165 at 2. Indeed, the Hospital does not even purport to
have provided evidence that solicitation and distribution
in all areas to which patients, their families, and visitors
have access is disruptive or disturbing. Hence, the Board
was not obligated to change its presumptions, and the
Hospital's only defense of its policies limiting solicitation
and distribution must fail.
B. Confidentiality Policy
The Board held that the Hospital's confidentiality
policy was overbroad and therefore unlawful. That policy
states:
"Information concerning patients, associates [that
is, nurses], or hospital operations should not be
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discussed either inside or outside the hospital,
except strictly in connection with hospital
business." Brockton Hosp., 333 N.L.R.B. No. 165 at
10. The Board held the policy overbroad because "it
would have a tendency to cause nurses who read it
to believe it restricted his or her [sic] right to
discuss hours, wages, and other terms and
conditions of employment." /d.
According to the Hospital, the policy "merely
protects the confidentiality of patient information,"
making the Board's decision contrary to this court's
teaching in Aroostook County Reg'! Ophthalmology Ctr. v.
NLRB, 81 F.3d 209, 213 (1996), and the Board's prior
decision in Lafayette Park Hotel, 326 N.L.R.B. 824 (1998).
Not at all. The policy on its face prohibits nurses from
discussing with each other, let alone Union officials,
"information concerning [themselves]," which the Board
argues the nurses could reasonably read to include their
wages, hours, and working conditions - the very stuff of
collective bargaining. The employer in Aroostook, by
contrast, prohibited discussion only of "office business,"
which the court expressly understood not to cover the
wages, hours, and working conditions of employees. 81
F.3d at 212-13. Considering the terms of the confidentiality
policy in this case, the Board reasonably applied the
standard set forth in Lafayette Park, namely, whether a rule
"would reasonably tend to chill employees in the exercise
of their Section 7 rights," 326 N.L.R.B. at 825.
ad Removal of the union meeting notice
The Hospital argues that the General Counsel
lacked authority to include in the complaint the allegation
that removing the notice of a union meeting violated §
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8(a)(1) because the removal was neither the subject of nor
closely related to any unfair labor practice charge filed by
the Union. Section 10(b) of the Act, 29 U.S.C. § 160(b),
gives the Board the power to issue a complaint only when
"it is charged that any person has engaged in or is
engaging in any ... unfair labor practice." The Supreme
Court has interpreted this provision to allow the Board to
prosecute an allegation not charged if it is "related to those
alleged in the charge." NLRB v. Fant Milling Co., 360 U.S.
301, 309 (1959). Subsequently, this court accepted the
Board's position that § 10(b) allows the Board to pursue an
uncharged or untimely charged allegation if it is "closely
related" to a timely charged allegation, which question
turns upon the examination of three factors: whether the
two allegations (1) involve the same legal theory; (2) arise
from the same factual circumstances or sequence of events;
and (3) would elicit similar defenses. See Drug Plastics &
Glass Co. v. NLRB, 44 F.3d 1017, 1020-21 (D.C. Cir. 1995)
(uncharged allegation); Lotus Suites, Inc. v. NLRB, 32 F.3d
588, 590-91 (D.C. Cir. 1994) (uncharged allegation); Ross
Stores, Inc. v. NLRB, 235 F.3d 669, 672 (D.C. Cir. 2001)
(allegation in untimely charge).
The Board concedes that the Union did not charge
the Hospitai with an unfair labor practice involving the
removal of the notice but argues that the removal was _
closely related to the allegation in the timely charge
concerning the Hospital's interference with the
distributions in March, 1997, and in a charge not otherwise
at issue in this petition concerning a negative performance
evaluation given to a certain nurse. We conclude that the
removal of the notice was not legally or factually related to
any charged allegation and that the Board therefore lacked
authority to pursue a complaint about it.
As the Board observes, removal of the notice and
the prohibition of distribution implicate the same section
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of the Act, § 8(a)(1), but the specific legal basis for each
allegation is different. As the Board itself held, the
prohibition of distribution violated the employees' §
8(a)(1) right to distribute union literature in non-work
areas, whereas the removal of the notice violated § 8(a)(1)
only because the Hospital allowed comparable postings
for other causes. See Brockton Hosp., 333 N.L.R.B. No. 165 at
10-11.
Turning to the factual content of the respective
allegations, we note that the distribution and removal
incidents occurred five months apart, cf. G.W. Galloway Co.
v. NLRB, 856 F.2d 275, 280-81 (D.C. Cir. 1988) (allegations
one day apart not factually linked); and there is no
indication that the employee who posted the notice
participated in the distributions or that the supervisor who
removed the notice in August was involved in stopping
the distributions, cf. Ross Stores, 235 F.3d at 671-74 (same
employee, different supervisor, no factual relatedness). As
the Board points out, both incidents occurred as the Union
was rallying its troops for contract negotiations, but "[t]he
coincidence of ... two separate violations during the same
organizing campaign does not of itself create a close
factual relationship." Id. at 674. So, too, with separate
alleged violations during the same pre-bargaining season.
The Board's conclusion that the allegations are closely
related because they both involve "issues of
communications between the Union and unit members
and among unit members," Brockton Hosp., 333 N.L.R.B.
No. 165 at 11, is pitched at too high a level of generality;
two issues may involve such communications and yet be
factually poles apart.
Finally, the Board argues that the Hospital's
defense of its removal of the notice is similar to one of its
defenses of the ban on distribution - namely, there were
alternative channels of communication open to the Union
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and the employees - and to one of its defenses of the
negative performance evaluation - to wit, the Hospital had
a non-discriminatory reason for its action. As to the former
asserted similarity, it is a stretch to say that the Hospital
relies upon the availability of "alternative channels of
communication" in defense of its removal of the notice; in
fact the Hospital's defense is that under their collective
bargaining agreement nurses have no right to post notices
on their lockers. Even if the Hospital could be said to raise
alternative channel defenses to both allegations, however,
the alternative channels are not the same, being the
bulletin board as an alternative to the lockers and mail and
other locations as alternatives to the vestibule. As to the
latter claim of similarity, the Board does not even attempt
to show that the non-discriminatory justifications offered
by the employer in this case are in any way similar beyond
being non-discriminatory, which does little to narrow the
field.
III. Conclusion
The Hospital's petition for review is granted with respect
to removal of the union notice but denied in all other
respects. Accordingly, the Board's cross-petition for
enforcement is granted except with respect to removal of
the notice.
So ordered.
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