Petition for Writ of Certiorari — Cellco Partnership v. Litman
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Supreme Court, U.S.
FILED
\ No. 1o107398 — SEP 20 2010
OFFICE OF THE CLERK
IN THE
Supreme Caurt of the United States
sienna cmnimmemameaii
CELLCO PARTNERSHIP D/B/A VERIZON WIRELESS
Petitioner
v.
KEITH LITMAN, b’T AL,
Respondents.
ON PETITION FOR A Writ OF CERTIORARL TO THE
Unirep States Court or APPEALS FOR THE Trirp Cirncurr
PETITION FOR WRIT OF CERTIORARI
Puiiie R. SELLINGER ANDREW G. McBripe
Topp L. SCHLEIFSTEIN Counsel of Record
GREENBERG TrAURIG, LLP THomas R. McCartiy
200 Park Avenue STEPHEN J. OBERMELER
Ilorham Park, NJ 07982 | J. Miciuarnt CONNOLLY
(973) 360-7900 Winey Rein LLP
1776 K Street, N.W.
Washington, DC 20006
202) 719-7000
amebride@wileyrein.com
September 20, 2010 Attorneys for Petitioner
232 186 cP
COUNSLE PRESS
(BOO) 274-8821 © CXOO) 259 GRSO
QUESTION PRESENTED
Whether the Federal Arbitration Act (“FAA”)
preempts States from conditioning the enforcement of
arbitration agreements on the availability of elass-wide
arbitration.
vl
PARTIES TO THE PROCEEDING
AND RULE 29.6 STATEMENT
Petitioner in this case is Celleo Partnership d/b/a
Verizon Wireless. Celleo Partnership d/b/a Verizon
Wireless has four partners. ‘Two of the partners,
representing 55% of the interest in Cellco, are ultimately
owned by Verizon Communications Ine. (‘Verizon’).
These partners are: Bell Atlantic Mobile Systems, Ine.
and GTE Wireless Incorporated (collectively, the
“Verizon Partners”). None of the Verizon Partners is
publiely held. Two of the partners, representing 45°% of
the interest in Cellco, are ultimately owned by Vodafone
Group Ple (“Vodafone”). These partners are: PCS
Nucleus, L.P and JV PartnerCo, LC (collectively, the
“Vodafone Partners”). None of the Vodafone Partners
is publicly held.
Verizon is a publicly held Delaware corporation.
Vodafone is a publicly held British corporation. Neither
Verizon nor Vodafone has a parent company, and no
publicly held company has a 10% or greater ownership
in either entity.
Respondents are Keith Litman and Robert Wachtel.
il
TABLE OF CONTENTS
Page
QUESTION PRESENTED <55.<3 ce cc eens i
PARTIES TO THE PROCEEDING
AND RULE 29.6 STATEMENT ........... ii
TABLE OF COUR TEGELS oacceckekene ck oe ili
TABLE OF APPR MEIES 6555s eos cea nes \
TABLE OF CITED AUTHORITIES ......... vi
PETITION FOR A WRIT OF
Cae a es oe ore ee eee ee ee I
COP IN TRIINS EREAOW 5 ee ie elites ee ee 1
PUTER FR is oan we ee l
CONSTITUTIONAL AND STATUTORY
PCY Fausirees LIU WOEIN EHD cg Sas ta vee cares l
wo # Ug OO yl RP ee ae oe EAD Gr umiAnr yr 2
1. The Federal Arbitration Act. ............... 4
2. New Jersey Has A Separate, Different
Unconscionability Standard For
RIC ee ee en eee 6
3. Verizon Wireless’s Arbitration Provision. ... 8
4. The Proceedings Below. ...... ic .cccuccacas 8)
4
Vv
lable of Contents
Pave
REASONS FOR GRANTING THE
Pe ee Pe eee a eee ea RTA ST 11
I. As The Court’s Recent Grant Of Certiorari
In Concepcion Demonstrates, This Case
Satisfies The Rule 10 Standard For
ee i gg ea ate emanate arene ae 11
ll.Review Of This Case ls Warranted Because
The Decision Below Conflicts With The FAA
And This Court's Precedent. ............... 14
A. Seetion 2 Preempts State Law That Does
Not Relate To “The Making Of The
Agreement To Arbitrate,” Including
Substantive Uneconseionability. ......... 14
B. Section 2 Preempts New Jersey From
Manipulating Its Unconscionability
Doetrine To Disfavor Arbitration
POU. |g his 5 ve 6 CKD ANS AEN Ea ee
1. The FAA Prevents States from
Applying Laws or Doctrines that
Uniquely Disfavor Arbitration. ..... be
2. New Jersey Courts’ Distort
Unconscionability Law to Disfavor
Arbitration Agreements. .......... 24
C. Muhammad Confliets With The Policies
LINGETIVING TRO FAAS ees sess 30
ae a RE a ne eee a doe wr hn yw 34
y
TABLE OF APPENDICES
Page
APPENDIX A — OPINION OF THE
UNITED STATES COURT OF APPEALS
FOR THE THIRD CIRCUIT, FILED
ee ec eke cee ewes la
APPENDIX B — OPINION OF THE
UNITED STATES DISTRICT COURT
DISTRICT OF NEW JERSEY, DATED
POEMEPEGES 2, 2OUG ..... 2.2.2.2... eee Sa
VI
TABLE OF CITEDAUTHORITIES
Page
CASES
14 Penn Plaza LLC v. Pyett,
eo |) ra 32, 33
Abel Holding Co. v. American District
Telegraph Co.,
350 A.2d 292 (N.J. Super. Ct. Law Div.
tee Scien yh ons ag ns cu css see. 25
AT&T Co. v. Central Office Telegraph, Inc.,
EE ce ee ee nee sees 21
AT&T Mobility LLC v. Concepcion,
es at |) passim
Allied-Bruce Terminix Cos. v. Dobson,
a 6. 12.20
B&S Ltd. v. Elephant & Castle
International, Inc.,
906 A.2d 511 (N.J. Super. Ct. 2006) ......... 7
Dean Witter Reynolds v. Byrd,
| passim
Discover Bank v. Superior Court,
Dee eae Be (Ml. 2000). ............... passim
Delaware & H. Canal Co. v. Pennsylvania
Coal Co.,
60) 19
Vil
Cited Authorities
Page
Delta Funding Corp. v. Harris,
Pia Fame 206 CIN. COM) 6c vk cache eke cdnes 7, 29
Doctor's Associates, Inc. v. Casarotto,
ne Mites ME NE os a ee ws passim
Estate of Ruszala v. Brookdale Living
Communities, Inc.,
2010 WL 3118695 (N.J. Super. Aug.
Wa MEE ees CS ee Swe ee reek 26, 28
Gay v. CreditInform,
Dll Foe gee Uae Cit. DT) ots eck de a aed 9,10
Geier v. America Honda Motor Co.,
Oe ME OS ak bk cde beeed ba Seduces 30
Gilmer v. Interstate/Johnson Lane Corp.,
RP As PEED odin cane b sce vncpnacxs 17-18, 28
Hall Street Associates, LLC v. Mattel, Inc.,
ee to es arco ere ra oeore 31, 32
Henry v. Lehigh Valley Coal Co.,
Pe Oe DS Cee Ss vee ee 19
Homa v. American Express Co.,
ow a Pen Gs |) a a 10
Howard v. Diolosa,
074 A.2d 995 (N.J. Super. Ct. 1990) ......... 7, 26
vill
Cited Authorities
Page
Iberia Credit Bureau, Inc. v. Cingular
Wireless LLC,
379 F.3d 159 (5th Cir. 2004) ............ 6, 23, 29
Laster v. AT&T Mobility LLC,
584 F-3d 849 (9th Cir. 2009) ............... 11-12
Lytle v. CitiFinancial Services, Inc.,
810 A.2d 643 (Pa. Super. Ct. 2002) .......... 9
Marcinczyk v. State of New Jersey Police
Training Committee,
968 A.2d 1205 (N.J. Super. Ct. App.
Div. 2008)... o.oo sub eee ace eee eS
Mastrobuono v. Shearson Lehman
Hutton, Inc.,
514 U.S. 52 (19008) ... 0 ceaceeden eee 30
Mitsubishi Motors Corp. v. Soler Chrysler-
Plymouth, Inc.,
473 U.S. G14 (986) .23535. eee 17, 30, 32, 34
Moses H. Cone Memorial Hospital v. Mercury
Construction Corp.,
460 U.S. 1 (1968) . «0.02.55 uasee ee 5, 13, 30
Muhammad v. County Bank of
Rehoboth Beach,
912 A.2d 88 (N.J. 2006)... 3 ee passim
ix
Cited Authorities
Page
National Railroad Passenger Corp. v.
Consolidated Rail Corp.,
892 F.2d 1066 (D.C. Cir. 1990) ............. 16, 17
Oblix, Inc. v. Winiecki,
374 F.3d 488 (7th Cir. 2004) ................ 23
Perry v. Thomas,
482 U.S. 483 (1987) 2.0.0.0 00. 23
Preston v. Ferrer,
552 U.S. 346 (2008) 2.0... 5, 14
Prima Paint Corp. v. Flood & Conklin
Manufacturing Co.,
388 U.S. 395 (1967) 2.20.2. 16-17
Keibold v. Simon Aerials, | nC.,
859 F. Supp. 193 (E.D. Va. 1994) ............ 26
Rodriguez de Quijas v. Shearson/American
Express, Inc.,
490 U.S. 477 (1989) 2... 18
Saturn Distribution Corp. v. Williams,
905 F.2d 719 (4th Cir. 1990) ................ 30
Scherk v. Alberto-Culver Co.,
417 U.S. 506 (1974) 2.0. 4, 30, 32
Securities Industry Association v. Connolly,
883 F.2d 1114 (1st Cir. 1989) se sanseveccccce MN
x
Cited Authorities
Page
Shearson/American Express, Inc. v.
McMahon,
Gan Uae. See Clee) > asc 17
Sitogum Holdings, Ine. v. Ropes,
800 A.2d 915 (N.J. Super. Ct. 2002) ... 6, 7, 24, 25
Skilling v. United States,
ROO S. OC, SRPG GOED) gg ng oon ccd ceeds cen. 13
Southland Corp. v. Keating,
Cees SITE. FCO ns odes oc avecnweuscte 2,14
Stelluti v. Casapenn Enierprises, LLC.
2010 WL 3033884 (N.J. Aug. 5, 2010)
Stolt-Nielsen S.A. v. AnimalFeeds
International Corp.,
ae OR. Tre ne = oo hk Sa ee passim
Stutson v. United States,
DOW Us BO CIS iio os Secc eae 3
Supak & Sons Manufacturing Co. v. Pervel
Industrial, Inc.,
993 F.2d 135 (4th Cir. 1979) ................ 16
Thibodeau v. Comcast Corp.,
912 A.2d 874 (Pa. Super. Ct. 2006) .......... 9
xl
Cited Authorities
Page
United Steelworkers of Am. v. Warrior &
Gulf Nav. Co.,
We We PO RROD. ood sean c vee ce sen een 31
Vasquez v. Glassboro Serv. Association, Inc.,
S15 A.28 1166 (N.S. 100) oo oc. ic cc ts 27
Volt Information Scis., Inc. v. Board of
Trustees,
ee Rtas SO CRUD vn sos eno add oobidiadecs 21
Zimmerman v. Cohen,
gS BD) eee er 19
STATUTES & CONSTITUTIONAL PROVISIONS
U.S. Const., Art. VI, cl.2 .................... 1
SAME EM ev cdc ee ep acu aSi wees aneweenee. passim
le Oe EE rr ry oy Phere are pee 15
ete ee Soe eee Saree ee 4, 15, 16, 31
Me WAR, © RUMORS) oo eos he een ce teehee wes 1
eee ye rr er rrr rr ree 33
a ee Sore ee 28
Xil
Cited Authorities
Page
LAW REVIEW & JOURNAL ARTICLES
Harry Baum & Leon Pressman, The
Enforcement of Commercial Arbitration
Agreements in the Federal Courts,
8 N.Y.U.L.Q. Rev. 238 (1930) ............... 20
Julius Henry Cohen, The Law of Commercial
Arbitration and the New York Statute,
er esi WE CREED 5 6 b's on rbtn > cevexa es 19
Krie, Bernhardt, and Section 2 of the United
States Arbitration Act: A Farrago of
Rights, Remedies, and a Right to a Remedy,
OP BUM its Rt CE bc whe ccccacceases 17, 20, 21
Moses H. Grossman, Trade Security Under
Arbitration Laws,
ce Shee tt Peer error eee 19
The Arbitrable Issue: The Problem of Fraud,
28 Fordham L. Rev. 802 (1959) ............. 20
The New Federal Arbitration Law,
Ee i ee Oe ee CI ae iki ro ao kone eek 21
XU
Cited Authorities
Pave
LEGISLATIVE MATERIALS
Arbitration of Interstate Commercial
Disputes: Joint Hearings Before the
Subeomms. on the Judiciary, 68th
CR. ee RE Sa re eee ere eae iene 20, Zi
£2, 0R.. BOGOR ING. BUG CRUD yc sca ska kes 32
PUBLICATIONS
Wesley A. Sturges, A T'reatise on Commercial
Arbitrations and Awards § 15 (1930)
NS OE SUN AG ee aN eee 18, 19, 34
OTHER AUTHORITIES
Amicus Brief of CTIA — The Wireless Ass'n as
Amicus Curiae in Support of Petitioner at 7,
16, AT&T Mobility LLC v. Concepcion, 130
5..Ct. 3822 (2010) (No. 08-805). 2.55 .55...... 8,12
l
PETITION FOR A WRIT OF CERTIORARI
Petitioner Cellco Partnership d/b/a Verizon Wireless
(“Verizon Wireless”) respectfully submits this petition
for a writ of certiorari to review the judgment of the
United States Court of Appeals for the Third Cireuit.
OPINIONS BELOW
The decision of the United States Court of Appeals
for the Third Circuit is unreported but is available at
2010 WL 2017665, and is reprinted in the Appendix
(“App.”) at la-7a. The trial court’s decision granting
Petitioner’s petition to compel arbitration is unreported
but is available at 2008 WL 4507573, and is reprinted at
App. Sa-28a.
JURISDICTION
The United States Court of Appeals for the Third
Circuit rendered its decision on May 21, 2010. App. la.
This Court granted the Petitioner’s application for an
extension of time to file a petition for a writ of certiorari
and extended the time to and including September 20,
2010. Order, Application No. 10A129 (July 30, 2010). This
Court has jurisdiction under 28 U.S.C. § 1254(1).
CONSTITUTIONAL AND STATUTORY
PROVISIONS INVOLVED
The Supremacy Clause of the United States
Constitution (U.S. Const., Art. VI, cl. 2), provides in
pertinent part:
This Constitution, and the Laws of the United
States which shall be made in Pursuance
thereof... shall be the supreme Law of the
Land; and the Judges in every State shall be
bound thereby, any Thing in the Constitution
or Laws of any State to the Contrary
notwithstanding.
section 2 of the kederal Arbitration Act (“FAA”), 9
U.S.C. § 2, provides in pertinent part:
A written provision in... a contract
evidencing a transaction involving commerce
to settle by arbitration a controversy
thereafter arising out of such contract or
transaction, ...oran agreement in writing to
submit to arbitration an existing controversy
arising out of such contract, transaction, or
refusal, shall be valid, irrevocable, and
enforceable, save upon such grounds as exist
at law or in equity for the revocation of any
contract.
STATEMENT
This petition presents a recurring issue of great
importance: whether the Federal Arbitration Act
preempts States from conditioning the enforcement of
arbitration agreements on the availability of class-wide
arbitration. The Court examined—but did not resolve—
this issue over twenty-five years ago. See Southland
Corp. v. Keating, 465 U.S. 1, 17 (1984). Since then, the
issue has only grown in importance as retail arbitration
agreements have become ubiquitous; indeed, this issue
could affeet “hundreds of millions of arbitration
agreements.” Amicus Brief of CTIA —The Wireless Ass’n
as Amicus Curiae in Support of Petitioner at 7, 16, AT&T
Mobility LLC v. Concepcion, 13808. Ct. 3322 (2010) (No.
09-893).
This petition satisfies the Rule 10 standard for
granting certiorari. The Court has already granted
certiorari in Concepcion, a virtually identical case
presenting the same overarching question of federal law.
Indeed, Concepcion and this case are identical in all
material respects. Both involve: standard-form retail
contracts for wireless service; putative class-actions
under state law alleging that a wireless carrier imposed
unlawful fee increases; motions to compel arbitration in
accordance with arbitration agreements containing
class-arbitration waivers; and state-ecourt decisions
holding class-arbitration waivers unconscionable and
unenforceable. In fact, the state-court decision at issue
here (Muhammad v. County Bank of Rehoboth Beach,
Del., 912 A.2d 88 (N.J. 2006)) expressly relies upon the
state-court decision at issue in Concepcion (Discover
Bank v. Super. Ct., 113 P3d 1100 (Cal. 2005)). See
Muhammad, 912 A.2d at 99. At a minimum, therefore,
the Court should “hold” this petition pending its decision
in Concepcion. See Stutson v. United States, 516 U.S.
163, 181 (1996) (Sealia, J., dissenting) (“We regularly hold
cases that involve the same issue as a case on which
certiorari has been granted|{.]").
However, this petition should be granted in its own
right as it presents an additional theory of preemption
under the FAA that is not the principal focus of
Concepcion—a theory that could fully resolve both
eases. Section 2’s savings clause exempts from
preemption only those state law doctrines that serve as
grounds “for the revocation of any contract.” 9 U.S.C. §
2. To fall within this savings clause, state law must be
both (1) a ground for “revocation” and (2) applicable to
“any contract.” Coneepcion focuses principally on the
latter requirement. This case examines the former as
well, raising the issue whether “grounds for revoeation”
include only state-law doctrines relating to the “making
of an agreement to arbitrate.” /d. § 4. Under this theory,
both Mukammad and Discover Bank fall outside the
ambit of Section 2’s savings clause because they refuse
to enforee arbitration clauses based upon the alleged
unfairness of bilateral arbitration itself. Consideration
of this additional theory of preemption is thus necessary
fora full understanding of Section 2’s preemptive sweep.
A grant of certiorari is warranted here to allow the Court
to address FAA preemption in a comprehensive manner
this Term.
1. The Federal Arbitration Act.
Congress enacted the FAA to “reversl[e] centuries
of judicial hostility to arbitration agreements.” Scherk
v. Alberto-Culver Co., 417 U.S. 506, 510 (1974). The
AA’s primary “purpose was to place an arbitration
agreement ‘upon the same footing as other contracts,
where it belongs,’ H.R. Rep. No. 96, 68th Cong., Ist
Sess., 1 (1924), and to overrule the judiciary’s
longstanding refusal to enforee agreements to
arbitrate.” Dean Witter Reynolds, Inc. v. Byrd, 470 U.S.
213, 219-20 (1985). The FAA had a separate goal of
promoting arbitration as a streamlined, efficient
alternative to judicial process. It thus established “a
liberal federal policy favoring arbitration agreements.”
5
Moses H. Cone Mem'l Hosp. v. Mercury Constr. Corp.,
460 U.S. 1, 24 (1983). In establishing this policy, Congress
“had the needs of consumers, as well as others, in mind.”
Allied-Bruce Terminix Cos. v. Dobson, 513 U.S. 265,
280 (1995) (citing S. Rep. No. 536, 68th Cong., Ist Sess.,
3 (1924) (stating that the Act, by avoiding “the delay
and expense of litigation,” will appeal to “corporate
interests [and]... individuals”)).
To accomplish these goals, Congress made
arbitration agreements “valid, irrevocable, and
enforceable” as a matter of federal law, “save upon such
grounds as exist at law or in equity for the revocation of
any contract.” 9 U.S.C. § 2. It is “well-established” that
Section 2 preempts otherwise applicable state law.
Preston v. Ferrer, 552 U.S. 346, 353 (2008).
Section 2’s savings clause preserves state law only
if it serves as a ground “for the revocation of any
contract.” 9 U.S.C. § 2. State law thus can nullify an
arbitration clause only if it is both (1) a ground for
“revocation” and (2) applicable to “any contract.” The
Concepcion case concerns the second requirement; the
Petitioner there argues that California has adopted a
form of unconscionablity that is selectively applied to
bilateral arbitration clauses. While that element is
present here, the focus of this case is on the requirement
that for state law to deny enforcement to an arbitration
clause it must constitute a ground for “revocation.”
Careful analysis of the text, structure and history of
Section 2 and of the FAA as a whole, establishes that
ground for “revocation” is a term of art for defects in
the formation of the agreement itself. In other words,
the FAA limits state courts to an inquiry into the making
6
of the agreement to arbitrate, encompassing contract
law doctrines such as fraud and duress. What the FAA
denies states is the right to set their own public policy
up as a bar to arbitration or particular forms of
arbitration. Indeed, the purpose of the FAA was to
preclude state courts from ignoring arbitration
agreements based upon judicial notions of public policy.
The second requirement of Section 2 is that the state
law at issue be applicable to “any contract.” Thus,
doctrines specific to arbitration contracts or clauses are
forbidden by Section 2. See Doctor’s Assocs., Ince. v.
Casarotto, 517 U.S. 681, 687 (1996). This prohibition
includes the manipulation of generally applicable
contract defenses ina manner that disfavors arbitration.
Iberia Credit Bureau, Inc. v. Cingular Wireless LLC,
379 F.3d 159, 167 (Sth Cir. 2004). Both Concepcion and
this case present violations of the “any contract”
requirement, because both California and New Jersey
courts have applied the doctrine of unconscionability in
a manner that disfavors bilateral arbitration clauses.
2. New Jersey Has A Separate, Different
Unconscionability Standard For Arbitration.
In New Jersey, as in most states, a court may relieve
a party from an unconscionable contract. Sitogum
Holdings, Inc. v. Ropes, 800 A.2d 915, 918 (N.J. Super.
Ct. 2002). To be unconscionable under New Jersey law,
a contract must possess elements of both procedural
unconscionability, which examines “the formation of the
contract,” and substantive unconscionability, which
requires “excessively disproportionate terms” or “the
exchange of obligations so one-sided as to shock the
7
court’s conscience.” /d. at 920-21. New Jersey courts
“generally have applied a sliding-scale approach to
determine overall uneonscionability, considering the
relative levels of both procedural and substantive
unconscionability.” Delta Funding Corp. v. Harris, 912
A.2d 104, 111 (N.J. 2006). Like other contract defenses,
“the burden of proving unconscionability is on the party
asserting it.” B&S Ltd. v. Hlephant & Castle Int'l, Ince.,
906 A.2d 511, 521 (N.J. Super. Ct. 2006).
Following the lead of California courts, New Jersey
courts have developed a separate, different
unconscionability doctrine for consumer arbitration
agreements. See Muhammad, 912 A.2d at 96-103
(relying on Discover Bank). Instead of examining all the
circumstances surrounding the formation of a contract
to determine if the party had a meaningful choice—as
they do outside of the arbitration context, see Stelluti
v. Casapenn Enterprises, 2010 WL 3033884, at *6 (N.J.
Aug. 5, 2010)—New Jersey courts automatically find
procedural unconscionability when an arbitration
agreement is in a standard-form contract. Muhammad,
912 A.2d at 96. And instead of limiting the analysis to
the contract terms as they relate to the parties—as they
do outside the arbitration context, see Howard v.
Diolosa, 574 A.2d 995, 999-1000 (N.J. Super. Ct. 1990)—
New Jersey courts deem provisions in a consumer
arbitration agreement substantively unconscionable for
“public policy” reasons wholly unrelated to the parties
to the arbitration agreement at issue. Muhammad, 912
A.2d at 96-97. Applying a different theory of
unconscionability developed just for arbitration
contracts, New Jersey courts will invalidate consumer
arbitration agreements when the disputes involve low-
8
dollar amounts, on the assumption that requiring
bilateral arbitration will operate as an unlawful
“exculpatory clause.” Jd. at 99.
3. Verizon Wireless’s Arbitration Provision.
Keith Litman and Robert Wachtel (“Respondents”),
Verizon Wireless customers since at least 2004, concede
that the Customer Agreements (“Agreements”) between
them and Verizon Wireless have always included an
arbitration provision. Compl. 1 9. Respondents’
Agreements require the parties “TO SETTLE
DISPUTES ... ONLY BY ARBITRATION” and
provide that “THE FEDERAL ARBITRATION ACT
APPLIES TO TH[E] AGREEMENT.” Joint Appendix
on Appeal, Vol II, at A54. The arbitration provisions
further provide that “ANY CONTROVERSY OR
CLAIM ARISING OUT OF OR RELATING TO TH[E}
AGREEMENT, OR ANY PRIOR AGREEMENT FOR
WIRELESS SERVICE WITH [VERIZON
WIRELESS] OR ANY OF [ITS] AFFILIATES OR
PREDECESSORS IN INTEREST, OR ANY
PRODUCT OR SERVICE PROVIDED UNDER ORIN
CONNECTION WITH THIS AGREEMENT OR
SUCH A PRIOR AGREEMENT” will be subject to
arbitration. Jd. There is no dispute that the arbitration
clauses apply to all of the claims Respondents attempted
to bring in federal court.
The arbitration provisions preclude class
arbitration: “THIS AGREEMENT DOESN’T PERMIT
CLASS ARBITRATIONS EVEN IF TH[E]
PROCEDURES [OF THE AAA OR BBB] WOULD.” Jd.
However, “IF FOR SOME REASON THE
9
PROHIBITION ON CLASS ARBITRATIONS...IS
DEEMED UNENFORCEABLE, THE)® THE
AGREEMENT TO ARBITRATE WILL NOT APPLY.”
Id. at A55. Thus, arbitration must be on an individual
basis. Jd. at A54.
4. The Proceedings Below.
In October 2007, Respondents filed a putative class-
action lawsuit against Verizon Wireless in the United
States District Court for the District of New Jersey. App.
9a. Respondents alleged that Verizon Wireless unlawfully
imposed an administrative charge. App. 9a. Verizon
Wireless filed a motion to compel individual arbitration
in accordance with Respondents’ Agreements. App. 8a-
9a. Respondents opposed the motion, contending that
the arbitration agreements were unconscionable under
Muhammad. App. 11a. The parties agreed that the only
question for the district court was whether Muhammad
is preempted by the FAA. App. lla, 18a..
The district court granted Verizon Wireless’s motion
to compel. App. 28a. In doing so, it relied on the Third
Circuit’s opinion in Gay v. Creditinform, 511 F.3d 369,
394-95 (3d Cir. 2007), which held that the FAA preempted
two Pennsylvania court decisions that had held
arbitration clauses unconscionable because they
required individual arbitration of low-dollar contract
claims. See Thibodeau v. Comcast Corp., 912 A.2d 874
(Pa. Super. Ct. 2006); Lytle v. CittFinancial Servs., Inc.,
810 A.2d 648 (Pa. Super. Ct. 2002). The court in Gay
refused to apply those decisions because they found
arbitration provisions unconscionable “because [they
were] agreement(s] to arbitrate” and not, as required
10
by the FAA, for a reason applicable to “any contract.”
511 F.3d at 394-95. Finding Gay indistinguishable, the
district court concluded that the FAA preempted
Muhammad and ordered the parties to proceed to
arbitration. App. 3a.
The Third Circuit reversed, relying on Homa »
American Express Co., 558 F:3d 225 (3d Cir. 2009), a
decision issued after the district court’s decision in this
case. App. 7a. In Homa, the Third Circuit distinguished
Gay, holding that the FAA did not preempt Muhammad.
Homa, 558 F.3d at 230. The Homa court concluded that
Muhammad did not evince hostility toward arbitration
clauses, but instead applied generally applicable state
contract law, and thus did not conflict with the FAA. /d.
Finding Homa “directly on point and binding” on the
panel, the Third Circuit reversed and remanded. App.
7a. Shortly thereafter, this Court granted certiorari in
Concepcion. 130 S. Ct. 3322 (2010). In light of Verizon
Wireless’s argument that the question presented in
Concepcion will] directly impact this case, on July 7, 2010,
the Third Circuit entered a stay of the mandate in this
case pending the filing of a petition for a writ of certiorari.
Order, Litman v. Celleo P’ship, No. 08-4103 (July 7,
2010).
1]
REASONS FOR GRANTING THE PETITION
I. As The Court’s Recent Grant Of Certiorari In
Concepcion Demonstrates, This Case Satisfies
The Rule 10 Standard For Granting Certiorari.
This case presents an important and recurring
question of federal law: whether the FAA preempts
States from conditioning the enforcement of an
arbitration agreement on the availability of class-wide
arbitration. The importance of this question is
indisputable—the Court examined this very issue over
25 years ago, and since then, consumer arbitration
agreements have become increasingly prevalent. The
Court recently confirmed the importance of this
question when it granted certiorari in Concepcion.
Because Concepcion is identical to this case in all
material respects, the Court’s grant of certiorari there
demonstrates that this petition meets Rule 10’s standard
for granting review. Moreover, this case warrants the
Court’s review in its own right because Verizon Wireless
advances an additional theory of preemption under the
FAA that is not the focus of Concepcion.
In both this case and Concepcion, consumer-
plaintiffs brought a putative class-action lawsuit under
state law alleging that a wireless carrier had imposed
unlawful fee increases. The wireless carrier in each case
moved to compel bilateral arbitration by enforcing class-
arbitration waivers. And, in both cases, the consumer-
plaintiffs argued that the class-arbitration waivers were
unconscionable and unenforceable pursuant to
applicable state-court decisions. Compare Litman, 2010
WL 2017665, at *2-3 (citing Muhammad, 912 A.2d 88),
with Laster v. AT&T Mobility LLC, 584 F.3d 849, 854
12
(9th Cir. 2009) (citing Discover Bank, 113 P3d 1100).
Moreover, the applicable state-court decisions—
Muhammad aad Discover Bank—both held that a class-
arbitration waiver in a standard-form retail contract was
an unconscionable “exculpatory clause” that violates
“publie policy” in the context of “low-value” consumer
claims. Muhammad, 912 A.2d at 99-100; Discover Bank,
113 P3d at 1108-09. Indeed, Muhammad is derivative
of Discover Bank, having relied on it in reaching the
conclusion that class-arbitration waivers are
unconscionable. See, e.g., Muhammad, 912 A.2d at 99
(citing Discover Bank, 113 P3d at 1110).
As a result, the ultimate question to be resolved
both here and in Concepcion is whether the FAA
preempts those state-court decisions. The Ninth Circuit
in Concepcion held that the FAA did not preempt
Discover Bank. See Laster, 584 F.3d at 857-58. The Third
Circuit reached the same conclusion with respect to
Muhammad. See Litman, 2010 WL 2017665, at *1-2.
Even setting aside the grant of certiorari in
Concepcion, the importance of this case is obvious. The
FAA was intended to benefit both consumers and
businesses by promoting arbitration as a streamlined,
cost-efficient alternative to litigation. Allied-Bruce, 518
U.S. at 280. Class arbitration, however, fundamentally
alters the nature and character of arbitration. See Stolt-
Nielsen S.A. v. AnimalFeeds Int'l Corp., 1308S. Ct. 1758,
1776 (2010) (highlighting “the fundamental changes
brought about by the shift from bilateral arbitration to
class-action arbitration”). In fact, class arbitration is so
cumbersome that wireless carriers often include
provisions that render the entire arbitration clause
inapplicable if class arbitration is imposed as a matter
of state law. See Amicus Brief of CTIA, supra, at 17-18.
13
If allowed to stand, the Third Cireuit’s decision will
deprive consumers and businesses of the many benefits
of bilateral arbitration. Together, the Third and Ninth
Circuit decisions will sharply curtail the availability of
arbitration on a nationwide basis—an outcome contrary
to the federal policy favoring arbitration. Moses H. Cone,
460 U.S. at 24. Indeed, the preemption question
presented in this case has the potential to affect literally
hundreds of millions of arbitration agreements and thus
hundreds of millions of parties thereto (both consumers
and businesses).
Finally, and perhaps most importantly, certiorari
should be granted because this case involves an
additional theory of FAA preemption that is not the
focus of Concepcion, a theory that could potentially
dispose of both cases. See infra Part ILA. The argument
provides an independent basis on which the Court may
conclude that the FAA preempts the application of state
publie policy to invalidate class-arbitration waivers.
Consideration of this alternative theory—rooted in the
text, structure, and history of the FAA—is critical to a
clear and lasting resolution of the question presented
here and in Concepcion.’
1. If the Court grants review in this case, it could consider
and decide the case together with Concepcion even though the
two cases would not be heard together. The Court resolved the
“honest services” cases in this manner last Term. See Skilling
v. United States, 180 S. Ct. 2896, 2912 n.9 (2010) (noting that
the Court “granted certiorari and heard arguments this Term
in... Black v. United States, No. 08-876 [and] Weyhrauch v.
United States, No. 08-1196... and vacate{[d] and remand|ed|
those decisions in light of |Skilling|”).
14
Il. Review Of This Case Is Warranted Because The
Decision Below Conflicts With The FAA And This
Court’s Precedent.
By its terms, Section 2 of the FAA displaces
otherwise applicable law, making arbitration
agreements “valid, irrevocable, and enforceable,” as a
matter of federal law, “save upon such grounds as exist
at law or in equity for the revocation of any contract.” 9
U.S.C. § 2. “In enacting § 2 of the federal Act, Congress
... withdrew the power of the states to require a judicial
forum for the resolution of claims which the contracting
parties agreed to resolve by arbitration.” Southland,
465 U.S. at 10. It is thus “well-established” that Section
2 is a preemption statute. Preston, 552 U.S. at 353.
Under Section 2, state law is preempted unless it is
a ground “for the revocation of any contract.” To avoid
the preemptive sweep of Section 2, state law must be
both a ground for revocation and applicable to any
contract. The New Jersey Supreme Court’s decision in
Muhammad runs afoul of both of these requirements.
It does not rest on a recognized ground for the
“revocation” of a contract as that term is used in Seetion
2, and it does not apply a rule of law that is applicable to
“any contract.”
A. Section 2 Preempts State Law That Does Not
Relate To “The Making Of The Agreement To
Arbitrate,” Including Substantive
Unconscionability.
As this Court has noted many times, Section 2 is
the cornerstone of the FAA. It declares, as a matter of
ae
federal law, that agreements to arbitrate are “valid,
irrevocable, and enforeeable.” This declaration was
meant to preclude courts from refusing to enforce
otherwise valid arbitration agreements. At the same
time, Section 2 includes a “savings clause” that allows
for the operation of some, but not all, state contract law
doctrines on arbitration clauses. The savings clause
authorizes courts to refuse enforcement of arbitration
agreements upon “grounds as exist in law or equity for
the revocation of any contract.” Properly interpreted,
“grounds” for “revocation” do not include substantive
unconscionability.
Congress’s use of the single term “revocation” in
the savings clause was critical. Unlike invalidity or
unenforceability, revocation was understood to refer
exclusively to defects in the formation of the contract.
Thus, procedural defects, such as fraud or duress, were
preserved as defenses to arbitration agreements under
Section 2, but substantive attacks on arbitration clauses,
under doctrines such as unconscionability or public
policy were excluded from the savings clause. Indeed,
application of these doctrines of invalidity and
unenforceability to arbitration agreements is exactly
what the FAA was enacted to stop.
This reading of the term “revocation” in Section 2
is confirmed by looking to the judicial enforcement
provisions of the FAA, Sections 3 and 4. Sections 3 and
4 of the FAA provide the mechanism to obtain judicial
enforcement of Section 2. Section 4, in particular,
outlines a procedure for a “party aggrieved by the
alleged failure, neglect, or refusal of another to arbitrate
under a written agreement for arbitration” to petition a
16
federal district court to compel arbitration. 9 U.S.C. § 4.
Consistent with Section 2’s proclamation that all
arbitration agreements are “valid, irrevocable, and
enforceable” as a matter of federal law, Section 4
mandates that a court considering such a petition must
compel arbitration. /d. (“[T]he court shall make an order
directing the parties to proceed to arbitration in
accordance with the terms of the agreement.”). The only
condition on this statutory mandate is that the court
must be “satisfied that the making of the agreement for
arbitration ... is not in issue.” 7d. (emphasis added).
Thus, the language of Section 2—when read
together with Section 4—“indicates that Congress
created an exception to the general rule (that an
arbitration clause will be enforced by its terms) only
when there is a flaw in the formation of the agreement
to arbitrate.” Nat'l R.R. Passenger Corp. v. Consol. Rail
Corp., 892 F.2d 1066, 1070 (D.C. Cir. 1990); Dean Witter
Reynolds, 470 U.S. at 218 (reading together Sections
2,3, and 4 and concluding that a court “shall direct the
parties to proceed to arbitration ... absent a ground
for revocation of the contractual agreement”); see also
Supak & Sons Mfr. Co. v. Pervel Indus., 593 F.2d 135,
137 (4th Cir. 1979) (“| Although] it does not displace state
law on the general principles governing formation of the
contract itself... § 2 is preemptive of conflicting state
laws which restrict the validity or enforceability of
arbitration agreements.”).
Grounds for revoking an arbitration agreement thus
include only defects such as fraud, duress, unequal
bargaining power, and lack of capacity. See Prema Paint
Corp. v. Flood & Conklin Mfg. Co., 888 U.S. 395, 403-04
17
(1967) (finding that a court properly could consider a
Section 2 claim that an “arbitration clause itself”’ was
procured by a procedural defect such as fraud, since
fraud involves “an issue which goes to the ‘making’ of
the agreement| | to arbitrate”); see also rie, Bernhardt,
and Section 2 of the United States Arbitration Act: A
Farrago of Rights, Remedies, anda Right toa Remedy,
69 Yale L. J. 847, 860-61 (1960) (“[I]ssues involving the
‘making’ of the arbitration agreement, which the federal
act declares are issues for the court, ... would [include]
fraud in the inducement of the arbitration agreement,
waiver of that agreement, and... lack of legal capacity
to agree to arbitrate.” (citations omitted))
Section 2, however, does not permit inquiry into the
substantive fairness of the terms of the agreement; nor
does it allow a more expansive inquiry into whether the
procedures for arbitration further publie policy goals.
See Natl R.R. Passenger Corp., 892 F.2d at 1070 (“[A]
publie policy issue that may preclude enforcement of [an
arbitration clause] is not such a ‘ground|] as exist{s] at
law or in equity for the revocation of any contract’ within
the meaning of [Section] 2.” (quoting 9 U.S.C. § 2)). As
this Court has explained, “[a]bsent a well-founded claim
that an arbitration agreement resulted from the sort of
fraud or excessive economic power that ‘would provide
grounds for the revocation of any contract,’ the
Arbitration Act ‘provides no basis for disfavoring
agreements to arbitrate statutory claims by skewing the
otherwise hospitable inquiry into arbitrability.’”
Shearson/Am. Express Inc. v. MeMahon, 482 U.S. 220,
226 (1987) (quoting Mitsubishi Motors Corp. v. Soler
Chrysler-Plymouth, Inc., 473 U.S. 614, 627 (1985))
(emphasis added); see also Gilmer v. Interstate/Johnson
18
Lane Corp, 500 U.S. 20, 38 (1991); Rodriguez de Quyas v.
Shearson/Am. Express, Inc., 490 U.S. 477, 483-84 (1989).
Interpreting Section 2’s savings clause in this
manner is consistent with the common understanding
of “revocation” at the time of the FAA’s enactment. At
that time, the term “revocability” had two meanings.
In the context of arbitration agreements, “revocability”
referred to a contracting party’s ability to repudiate such
an agreement at will. Wesley A. Sturges, A Treatise on
Commercial Arbitrations and Awards § 15, at 45 (1930).
In particular, a party to an arbitration agreement was
permitted (1) to proceed with a contract action in court
despite an arbitration provision to the contrary; or,
equivalently, (2) to “terminate the powers of the other
party” under an arbitration provision. /d. Thus, an
agreement to arbitrate was “revocable” by one of the
parties at will “preeisely” because “a contract to
arbitrate [was] at issue.” Doctor's Assocs., 517 U.S. at 685.
Outside the arbitration context, “revocability”
referred to the more limited ability of a party to nullify
a contract based on formation defects. In fact, some pre-
FAA decisions criticized the special rule of “revocability”
in the arbitration context and argued that arbitration
agreements should be revocable only for the typical
reasons applicable to any contract:
An agreement [to arbitrate] induced by fraud,
or overreaching, or entered into unadvisedly
through ignorance, folly or undue pressure,
might well be... disregarded .... But when
the parties stand upon an equal footing, and
intelligently and deliberately ... provide for
19
an amicable adjustment of any difference that
may arise, either by arbitration, or otherwise,
it is not easy to assign at this day any good
reason why the contract should not stand ....
Sturges § 15, at 47 (quoting Del. & H. Canal Co. v. Pa.
Coal Co., 50 N.Y. 250, 258 (1872)). The New York Court
of Appeals made clear that, “[wlere the question res
nova, ...a party would not now be permitted, in the
absence of fraud or some peculiar circumstances
entitling him to relief, to repudiate his agreement to
submit to arbitration ....” Del. & H. Canal, 50 N.Y. at
258 (emphasis added); see also Henry v. Lehigh Valley
Coal Co., 64 A. 635, 636 (Pa. 1906).
In declaring arbitration agreements irrevocable but
still subjecting them to challenges based on “grounds .. .
for the revocation of any contract,” Congress thus
discarded the arbitration-specifie concept of revocability
but preserved the traditional, neutral form of
revocability. See Zimmerman v. Cohen, 236 N.Y. 15, 20
(1923) (“The word ‘irrevocable,’ ... means that the
[arbitration agreement] cannot be revoked at the will
of one party to it, but can only be set aside for facts
existing at or before the time of its making which would
move a court of law or equity to revoke any other
contract.”); Moses H. Grossman, Trade Security Under
Arbitration Laws, 35 Yale L.J. 308, 319 (1926) (same);
Julius Henry Cohen, The Law of Commercial
Arbitration and the New York Statute, 31 Yale L.J. 147,
149 (1921) (“The statute does not merely validate and
make enforceable and irrevocable agreements for
arbitration. The act recognizes that the infirmities,
common to all contracts, which furnish ground for
20
revocation at law or in equity, may still exist in cases of
arbitration agreements.”).° “Thus, generally speaking,
if in a[n] ... action to compel arbitration an issue of
fraud, d ress or misrepresentation is raised, the courts,
before ermining whether the parties are to proceed
to arbit:ation, must first decide that issue.” The
Arbitrable Issue: The Problem of Fraud, 28 Fordham
L. Rev. 802, 802 (1960) (citation omitted).
Just as case law and scholarship from this era
confirm that Congress rejected the arbitration-specific
form of revocability, they also confirm that the terms
“valid” and “enforceable” in Section 2 meant something
different from “irrevocable.” Under the rubric of public
poliey—most notably, publie policy against ouster of the
judicial process—pre-FAA courts often held arbitration
agreements invalid or otherwise “refused to enforce
arbitration agreements specifically.” See Arbitration of
Interstate Commercial Disputes: Joint Hearings Before
the Subeomms. on the Judiciary, 68th Cong. 38 (1924)
(“1924 Hearings”). By declaring arbitration agreements
“valid” as a matter of federal law, Congress ensured that
arbitration agreements would be formally recognized
by the courts. See id.; Erie, supra, at 854. And by
2. As this Court has acknowledged, the New York courts’
analysis of the New York Arbitration Act has special relevance
because the FAA was based upon the New York act, see Allied-
Bruce, 513 U.S. at 287 (noting that “the FAA was copied” from
the New York act), and “embodies practically all of the important
provisions of the New York prototype of modern state
arbitration statutes.” Harry Baum & Leon Pressman, The
Enforcement of Commercial Arbitration Agreements in the
Federal Courts, 8 N.Y.U.L.Q. Rev. 238, 251 (1930) (citations
omitted).
21
prociaiming arbitration agreements “enforceable,”
Congress ensured that arbitration agreements would
be entitled to specific performance. See 1924 Hearings,
supra, at 38; Erie, supra, at 856; The New Federal
Arbitration Law, 12 Va. L. Rev. 265, 276-78 (1926).
The distinct meanings of “revocability,” “invalidity,”
and “unenforceability” at the time Congress enacted the
FAA further support this textually-rooted reading of the
savings clause in Section 2. Congress declared
arbitration agreements “valid” and “enforceable” in
Section 2 to eliminate non-formation doctrines that
denied enforcement to arbitration clauses based on
judicial notions of fairness or state public policy.
Congress declared them “irrevocable” to eliminate the
special rules of revocation applied to arbitration
agreements. Viewed in this light, grounds for
“revocation” in Section 2’s savings clause can only refer
to traditional formation defects—for any broader
meaning would have the exception swallowing the rule.
See AT&T Co. v. Cent. Office Tel., Inc., 524 U.S. 214, 228
(1998).
Construing “revocation” to refer only to formation
defects vindicates the FAA’s “basic precept that
arbitration is a matter of consent, not coercion.” Stolt-
Nielsen, 1380S. Ct. at 1773 (internal quotation omitted).
This limitation prevents States, such as California in
Discover Bank and New Jersey in Muhammad, from
invoking state public policy or their own sense of fairness
to foree parties to arbitrate on terms or use procedures
not agreed to. See Volt Info. Scis., Inc. v. Bd. Of Trs,
489 U.S. 468, 479 (1989) (“[P]arties are generally free
to structure their arbitration agreements as they see
22
fit. Just as they may limit by contract the issues which
they will arbitrate, so too may they specify by contract
the rules under which that arbitration will be conducted.”
(internal citation omitted)). At the same time, the States
have the power to ensure that, as in any contract, there
has been true consent in the formation of the agreement
to arbitrate.
Under this construction of Section 2, resolution of
the question presented here and in Concepcion is
straightforward. Under Muhammad and Discover
Bank, bilateral arbitration agreements are
“unenforceable” because they are substantively
unconscionable. See Muhammad, 912 A.2d at 98-102;
Discover Bank, 113 P3d at 11038. As explained above, in
New Jersey (and California) whether a consumer
arbitration agreement is substantively unconscionable
turns on concepts of fairness and notions of public policy,
not whether there are defects in formation. See
Muhammad, 912 A.2d at 98-99, 101-02; Discover Bank,
113 P3d at 1103. Because substantive unconscionability
is not a “ground[]” for “revocation” under Section 2,
Muhammad (and likewise Discover Bank) is preempted
by Section 2.
B. Section 2 Preempts New Jersey From
Manipulating Its Unconscionability Doctrine
To Disfavor Arbitration Agreements.
1. The FAA Prevents States from Applying
Laws or Doctrines that Uniquely
Disfavor Arbitration.
Under the FAA, arbitration agreements are valid,
irrevocable, and enforceable as a matter of federal law,
“save upon such grounds as exist at law or in equity for
23
ine revocation of any contract.” 9 U.S.C. § 2 (emphasis
added). Section 2 thus prevents states from adopting
novel laws or rules that apply only to arbitration
agreements. “A state-law principle that takes its
meaning precisely from the fact that a contract to
arbitrate is at issue does not comport with [the text of
Section 2].” Perry v. Thomas, 482 U.S. 483, 492 n.9
(1987); see Oblix, Inc. v. Winiecki, 374 F.3d 488, 492 (7th
Cir. 2004) (“[N]o state can apply to arbitration (when
governed by the Federal Arbitration Act) any novel
rule.”).
Nor can states mask this discrimination by
pretending to apply a generally applicable contract
defense. If the defense “singl{es] out arbitration
provisions for suspect status,” Doctor’s Assocs., 517 U.S.
at 687, it is preempted by the FAA, regardless of the
label used by the state court. “That a state decision
employs a general principle of contract law, such as
unconscionability, is not always sufficient to ensure that
the state law rule is valid under the FAA.” [beria Credit
Bureau, 379 F.3d at 167. “[S]tate courts are not
permitted to employ those general doctrines in ways that
subject arbitration clauses to special scrutiny.” Jd.
Section 2 thus embodies a “principle of rigorous
equality”—“antagonism toward arbitration...
howsoever manifested in state law, is preempted.” Secs.
Indus. Ass’n v. Connolly, 883 F.2d 1114, 1119-20 (1st
Cir. 1989).
24
N
New Jersey Courts Distort
Unconscionability Law to Disfavor
Arbitration Agreements.
There are two required elements. of
unconscionability in New Jersey: procedural
unconscionability, which examines “the formation of the
contract,” and substantive unconscionability, which looks
for “excessively disproportionate terms” or “the
exchange of obligations so one-sided as to shock the
court’s conscience.” Sitogum Holdings, 800 A.2d at 921.
Like the California courts, New Jersey courts
manipulate both of these factors to disfavor arbitration
agreements. Compare Muhammad, 912 A.2d at 96-97,
with Discover Bank, 113 P3d at 1108. Instead of
examining all the circumstances surrounding the
formation of the contract, New Jersey courts
automatically find procedural unconscionability when a
consumer arbitration agreement is contained in an
“adhesion contract.” See Muhammad, 912 A.2d at 97.
And instead of focusing on the contract terms as they
relate to the individual parties, the courts determine
substantive unconscionability by examining broad public
policy concerns. See id. at 98-99, 101-02. The FAA
preempts exactly this type of manipulation. See Doctor’s
Assocs., 517 U.S. at 687.
New Jersey courts generally determine procedural
unconscionability by focusing on formation defects,
examining “a variety of inadequacies, such as age,
literacy, lack of sophistication, hidden or unduly complex
contract terms, bargaining tactics, and the particular
setting existing during the contract formation process.”
Sitogum Holdings, 800 A.2d at 920-22. In particular,
25
courts €xamine whether there was an “absence of
meaningful choice” when the contract was formed. /d.
at 920 (quotation omitted). Whether a meaningful choice
exists “ean only be determined by consideration of al]
the circumstances surrounding the transaction.” Abel
Holding Co. v. Am. Dist. Tel. Co., 350 A.2d 292, 304 (N.J.
Super. Ct. 1975) (citation omitted).
Thus, in the non-arbitration context, New Jersey
courts generally decline to find procedural!
unconscionability when the party had meaningful
commercial alternatives. For example, in Stelluti, the
New Jersey Supreme Court examined whether a
standardized contract containing an exculpatory clause
releasing a fitness center from liability was
unconscionable. Although the consumer had signed a
“standard pre-printed form presented ... on a typical
‘take-it-or-leave-it basis,’” was a layperson with no
Specialized knowledge, and presumably received no
explanation on the legal effect of releasing the fitness
center from liability, the Court found no procedural
unconscionability. Stelluti, 2010 WL 3033884, at *6.
Stelluti “could have taken her business to another
fitness club, could have found another means of exercise
aside from joining a private &ym, or could have thought
about it and even sought advice before signing up and
using the facility’s equipment.” /d. Thus, “although the
terms of the agreement were presented ‘as is’ to
Stelluti,” the court found that “the agreement was not
void based on any notion of procedural]
unconscionability.” /d.
But in the arbitration context, New Jersey courts
undertake a completely different analysis. Following
26
California’s lead, New Jersey courts automatically find
procedural unconscionability when a consumer
arbitration agreement is in a standardized contract. See
Muhammad, 912 A.2d at 96 (“[A]dhesion agreements
necessarily involve’ indicia of procedural
unconscionability.”); Discover Bank, 113 P3d at 1108.
For example, in Estate of Ruszala v. Brookdale Living
Communities, Inc., the court examined whether
arbitration agreements with an assisted living facility
were unconscionable. 2010 WL 3118695, at *1 (N.J.
Super. Ct. App. Div. Aug. 10, 2010). The court noted “the
absence of evidence showing procedural
unconscionability,” such as how the contracts were
formed or the parties’ level of education and
sophistication in legal matters. /d. at *12. Nevertheless,
the court was “satisfied that the residency agreements
[were] contracts of adhesion” and were therefore
procedurally unconscionable. /d. at *12-13. In short, the
court applied a different, less-demanding procedural
unconscionability standard than it employs outside the
arbitration context.
New Jersey courts also distort substantive
unconscionability law to disfavor consumer arbitration
agreements. At its base, substantive unconscionability
examines only the contract terms as they relate to the
individual parties to the contract at the time of
contracting. See Howard, 574 A.2d at 999-1000
(requiring “such patent unfairness in the contract that
no reasonable person not acting under compulsion or
out of necessity would accept its terms”); see also
Reibold v. Simon Aerials, Inc., 859 F. Supp. 193, 199
(E.D. Va. 1994) (“[WJ]hether any agreement is
unconscionable or not can only be examined with
27
reference to the vriginal parties to the bargain.”). In
contrast, the invocation of judicial notions of public
policy as a basis for disregarding a contract term places
the focus not on the parties to the contract but on the
interests of third parties outside of the contract, e.g.,
the general population. See Vasquez v. Glassboro Serv.
Ass’n, Inc., 415 A.2d 1156, 1162-68 (N.J. 1980) (“[C Jourts
in New Jersey have refused to enforce contracts that
violate the public policy of the State. ... Contracts have
been declared invalid because they violate statutes,
promote crime, interfere with the administration of
justice, encourage divorce, violate public morality, or
restrain trade.” (citations omitted)).
Thus, public policy is not part of the substantive
uneconscionability analysis, at least outside of the
arbitration context. See, e.g., Stelluti, 2010 WL 3033884,
at *7-13 (finding no unconscionability and separately
analyzing “whether enforcement of an exculpatory
agreement would be contrary to public policy”);
Marcinczyk v. State of N.J. Police Training Comm'n,
968 A.2d 1205, 1210 (N.J. Super. Ct. App. Div.)
(examining separately whether an exculpatory
agreement is unenforceable because it “(1) negatively
impacts the public interest ... or (3) is unconscionable”),
cert. granted, 200 N.J. 370 (2009).
But in the consumer arbitration context, New Jersey
courts shoe-horn broad conceptions of public policy into
substantive unconscionability. Indeed, after Muhammad,
bilateral arbitration agreements are substantively
unconscionable because they violate a New Jersey
publie policy favoring the incidents of a judicial class
action. 912 A.2d at 99, 102 (explaining that the “most
28
important” factor was “the public interest] affeeted by
the contract” and that the court’s unconscionability
finding was “rooted in [a] fact-sensitive public interest
assessment”) (emphasis added); see Estate of Ruszala,
2010 WL 3118695, at *15 (expressly declining to limit
its unconscionability analysis to the rights and duties of
the parties to the arbitration agreement and instead
employing a “broader inquiry into how the identified
restrictions affect our State’s public policy of protecting
4 vulnerable and diserete class of consumers”).
In particular, the M uhammad court focused on the
allegedly exculpatory nature of the class-action waiver.
That is, Muhammad focused on the effect of the class
action waiver on third parties and general corporate
fraud enforcement as opposed to the rights and duties
of the parties to the particular contract. Muhammad,
912 A.2d at 96-97. Accordingly, substantive
unconseionability as applied in Muhammad is not a
“senerally applicable contract defense”—it is the
enforcement of a “public policy” that disfavors individual
arbitration.”
By inserting their public policy concerns directed
at bilateral arbitration into the doctrine of substantive
unconscionability, New Jersey courts attempt to mask
their anti-arbitration animus. But even a cursory
8 Moreover, the “exculpatory clause” rationale ignores
the fact that state attorneys general, see, ¢.9., N.J.S.A. 56:8-1 et
seq. (authorizing the New Jersey Attorney General to enforce
state consumer protection law), and appropriate federal
agencies have oversight over sellers of consumer products. Cf
Gilmer, 500 U.S. at 32 (“L1]t should be remembered that
arbitration agreements will not preclude the EEOC from
bringing actions seeking class-wide and equitable relicf.”).
29
comparison of arbitration and non-arbitration cases
reveais stark differences in analysis and result.
Compare Muhammad, 912 A.2d at 98-99 (refusing to
enforce an arbitration provision in a standardized
contract because “public policy” prohibits a class-
arbitration waiver from “effectively” functioning as an
“exculpatory clause”), with Stelutti, 2010 WL 3033884,
at *7, *10-12 (enforcing an express exculpatory clause
in a standardized contract and noting that the
“avoidance of a flood of litigation” could be an “important
public policly]” (internal quotation marks and alterations
omitted)). This “kind of value judgment is foreclosed
precisely because the FAA ordains that the state’s
appulse toward arbitration agreements must be the
same as its approach to contracts generally.” Secs.
Indus. Ass’n, 883 F.2d at 1121. What matters is not the
legal label placed on the doctrine, but the manner in
which the doctrine has been employed. Were the law
otherwise, States would be free to thwart arbitration
at will by simply invalidating any disfavored arbitration
provision as substantively unconscionable. /beria Credit
Bureau, 379 F.3d at 167 (“[S|tate courts are not
permitted to employ those general doctrines in ways that
subject arbitration clauses to special scrutiny.”).
Muhammad also violates the FAA by singling out a
particular class of contracts for which bilateral
arbitration is forbidden. By holding that a class-
arbitration waiver in any consumer contract in a case
involving a “low-value” dispute is substantively
unconscionable, see Delta Funding, 912 A.2d at 115, the
New Jersey Supreme Court has rendered an entire class
of arbitration agreements unconscionable under New
Jersey law. This is flatly forbidden under the FAA. See
30
Saturn Distribution Corp. v. Williams, 905 F.2d 719,
726 (4th Cir. 1990) (“The FAA does not permit a state to
single out arbitration agreements in standardized
contracts and, in effect, declare their very formation to
be uneonscionable.”). Only Congress—not the courts—
may “identify any category of claims as to which
agreements to arbitrate will be held unenforceable.”
Mitsubishi Motors, 473 U.S. at 627.
C. Muhammad Conflicts With The Policies
Underlying the FAA.
In addition to conflicting with the plain language of
Section 2, Muhammad also conflicts with the policies
embodied in the FAA. Congress enacted the FAA “to
ensure that private agreements to arbitrate are
enforced according to their terms,” Mastrobuono v.
Shearson Lehman Hutton, Inc., 514 U.S. 52, 52 (1995),
and to “revers[e] centuries of judicial hostility to
arbitration agreements,” Scherk, 417 U.S. at 510. The
Court has explained that “Section 2 is a congressional]
declaration of a liberal federal policy favoring arbitration
agreements, notwithstanding any state substantive or
procedural policies to the contrary.” Moses H. Cone, 460
U.S. at 24. Because refusal to enforee a class-arbitration
waiver conflicts with these policies, Muhammad is
preempted. See Geter v. Am. Honda Motor Co., 529 U.S.
861, 873 (2000).
“(The central or primary purpose of the FAA is to
ensure that private agreements to arbitrate are
enforced according to their terms.” Stolt-Nielsen, 130
S. Ct. at 1773 (internal quotation marks omitted). This
includes terms dictating the “procedure” for arbitration.
31
Hall Street Assocs., LLC v. Maiiel, Inc., 552 U.S. 576,
O86 (2008); see also 9 U.S.C. § 4 (“A party aggrieved by
the alleged failure, neglect, or refusal of another to
arbitrate under a written agreement for arbitration may
petition any United States district court ... for an order
directing that such arbitration proceed in the manner
provided for in such agreement.” (emphasis added)).
In other words, the FAA ensures that “arbitration is a
matter of consent, not coercion.” Stolt-Nielsen, 130 S.
Ct. at 1773 (internal quotation marks omitted).
The Court recently made clear that there is no policy
imperative to ignore the terms of an arbitration
agreement and insist on the availability of class
procedures. In Stolt-Nielsen, the Court held that “a
party may not be compelled under the FAA to submit to
class arbitration unless there is a contractual basis for
concluding that the party agreed to do so.” 130 S. Ct. at
1775 (emphasis in original). Both “eourts and
arbitrators,” the Court emphasized, “must not lose sight
of” their task “to give effect to the intent of the parties.”
Id. They “‘ha[ve] no general charter to administer
justice for a community which transcends the parties.”
/d. (quoting United Steelworkers of Am. v. Warrior &
Gulf Navigation Co., 363 U.S. 574, 581 (1960)).
Muhammad contravenes this principle by requiring
that, as a matter of state law, consumer arbitration
agreements must either allow collective arbitration or
face judicial nullification. 7d. (“{PJarties are ‘generally
free to structure their arbitration agreements as they
see fit’ land]... may specify with whom they choose to
arbitrate their disputes.”). Indeed, New Jersey is
replacing the agreed-upon arbitration rules with a
ye
ae,
process that undoubtedly will be far more complex and
less expeditious than contracted for by the parties. See
Mitsubishi Motors, 473 U.S. at 628 (explaining that this
Process “trades the Procedures and Opportunity for
review of the courtroom for the simplicity, informality,
and expedition of arbitration”). In Short, Muhammad
is “fundamentally at war with the foundational FAA
principle that arbitration is 4 matter of consent.” Stolt-
Nielsen, 130 S. Ct. at 1775. Because Muhammad has
imposed New Jersey's idiosyneratie policy views on the
contracting Parties, thereby effectively rewriting
lawfully formed arbitration agreements, it directly
conflicts with the FAA and is preempted.
,
y
Muhammad's refusal to enforce a bilateral
arbitration agreement on the basis of New Jersey public
Policy in favor of class procedures is precisely the sort
of “judicial hostility to arbitration agreements” that the
FAA was enacted to reverse. Scherk, 417 U.S. at 510;
see Hall Street, 552 U.S. at 58] (“Congress enacted the
FAA to replace judicial] indisposition to arbitration.”). If
a court could simply alter the terms of an arbitration
agreement, as the Muham mad court did. nothing would
prevent it from turning an arbitration Proceeding into
the equivalent of a judicial] Proceeding complete with a
Jury and the Federal Rules of Evidence. Arbitration,
however, is meant to be different from litigation—its
primary goal is to be swifter and less expensive. See H.R.
Rep. No. 97-542, at 13 (1982); 14 Penn Plaza LLC »v.
Pyett, 129 S. Ct. 1456, 1464 (2009) (“Parties generally
favor arbitration Precisely beeause of the economies of
dispute resolution.”), The Court has recognized that the
benefits of arbitration are lost when arbitration shifts
from bilateral] to class-action arbitration. See Stolt-
33
Nielsen, 1380 S. Ct. at 1776. Nor could Congress have
envisioned the application of class procedures to
arbitration, as Federal Rule of Civil Procedure 23, which
controls class action litigation, was not enacted until
1937, twelve years after the FAA.
Nevertheless, Muhammad held that a clause
requiring bilateral arbitration was unenforceable solely
because it was, in the court’s view, contrary to a state
public policy that favors all the incidents of a class action
in a judicial forum. 912 A.2d at 97-98. Muhammad thus
quite clearly favors the procedures of a judicial class
action over bilateral arbitration. This is a prohibited
basis for nullifying an arbitration agreement. See 14
Penn Plaza, 129 S. Ct. at 1471 (“[T]hat arbitration
procedures are more streamlined than federal litigation
is not a basis for finding the forum somehow
inadequate.”).
Under Muhammad, a state court could invalidate
an arbitration agreement based upon its lack of any
procedure that the court finds, in its view, is essential
to advance some state public policy. If New Jersey can
elevate the class-action form above a selected form of
arbitration, Delaware might find that more formal
discovery is necessary in arbitration, or Pennsylvania
might find that a jury of six arbitrators must come to a
unanimous “verdict” in order to render arbitration fair
and consistent with state public policy. This path has no
logical terminus; the eorrect course under the FAA is
for the Court not to allow even the first step.
Finally, to allow New Jersey courts to rely on “public
policy” to rewrite or nullify arbitration agreements
34
would directly eontravene Congress's goal of precluding
courts from striking down arbitration agreements based
on common-law hostility toward arbitration. Congress
enacted the KAA in direct response to a state public
policy that permitted courts to ignore arbitration
agreements. See Sturges, supra, § 15, at 40. It would
be absurd to conclude that the FAA nonetheless permits
the survival of state public policy that voids some or all
of an arbitration agreement. Such an interpretation of
the FAA would gut the statute by permitting the old
judicial hostility to arbitration to reemerge under the
guise of “public policy.” This Court has not countenanced
such backsliding. Mitsubishi Motors, 473 US. at 626-
27 (“[Wle are well past the time when judicial suspicion
of the desirability of arbitration and of the eompetence
of arbitral tribunals inhibited the development of
arbitration as an alternative means of dispute
resolution.” ).
The FAA was enacted to ensure that arbitration
agreements are enforced according to their terms and
to eliminate judicial hostility toward arbitration. After
M uhammad, however, all consumer agreements that
require individual arbitration will be unenforceable in
New Jersey. Muhammad thus frustrates the purpose
of the FAA and is preempted.
CONCLUSION
For the foregoing reasons, this Court should grant
the petition for writ of certiorarl.
395
Respectfully submitted,
PHILIP R. SELLINGER ANDREW G. McBrIDE
Topp L. SCHLEIFSTEIN Counsel of Record
GREENBERG TRAURIG, LLP THomas R. McCartHy
200 Park Avenue STEPHEN J. OBERMEIER
Florham Park, NJ 07932 J. MicHAEL CONNOLLY
(973) 360-7900 WiLey Rein LLP
1776 K Street, N.W.
Washington, DC 20006
(202) 719-7000
amcbride@wileyrein.com
September 20, 2010 Attorneys for Petitioner
APPENDIX
la
APPENDIX A — OPINION OF THE UNITED
STATES COURT OF APPEALS FOR THE THIRD
CIRCUIT FILED MAY 21, 2010
No. 08-4103
KEITH LITMAN; ROBERT WACHTEL, Individually
and on behalf of all others similarly situated,
Appellants,
v.
CELLCO PARTNERSHIP d/b/a Verizon Wireless
On Appeal from the United States District Court for
the District of New Jersey
(D.C. No. 07-cv-4886)
District Judge: Honorable Freda Wolfson
Before: SCIRICA, JORDAN and COWEN, Circuit Judges
OPINION OF THE COURT
JORDAN, Circuit Judge.
Appellants Keith Litman and Robert Wachtel appeal
from an order of the United States District Court for
the District of New Jersey compelling arbitration and
dismissing their case. For the following reasons, we will
vacate the District Court’s order and remand for further
proceedings consistent with this opinion.
%
La
Appendix A
I. Background
Litman and Wachtel brought this putative class
action against Celleo Partnership d/b/a Verizon Wireless
(“Verizon”) based on Verizon’s alleged unlawful
imposition of administrative charges on class members’
cell phone accounts.’ The complaint asserts breach of
contract, unjust enrichment, and violations of the New
Jersey Consumer Fraud Act, N.J. Stat. Ann. § 56:8-1, ef
seg. Verizon moved to compel arbitration pursuant to
an arbitration clause in the relevant customer
agreements, which mandates individual arbitration of
disputes. In other words, the arbitration clause prohibits
class arbitrations.’
In response to the motion, Litman and Wachtel
countered that the arbitration clause in their customer
agreements was unenforceable because, pursuant to
Muhammad v. County Bank of Rehoboth Beach,
Delaware, arbitration provisions in contracts of adhesion
that prohibit use of a class action mechanism for low-
value claims are unconscionable under New Jersey law.
189 N.J. 1, 912 A.2d 88, 100 (N.J. 2006) (“We hold...
that the presence of the class-arbitration waiver in
1. Specifically, Litman and Wachtel argue that, in
September of 2005, Verizon imposed a bogus monthly
administrative charge of forty cents on its customers and
increased that charge to seventy cents in March of 2007.
2. The arbitration clause also provides that the agreement
to arbitrate is inapplicable in the event that the class-arbitration
provision is found to be unenforceable.
3a
Appendix A
[plaintiff’s] consumer arbitration agreement renders
that agreement unconscionable.”). Verizon agreed for
purposes of the motion that Muhammad applies to the
parties’ dispute, but argued that Muhammad is
preempted by the Federal Arbitration Act (“FAA”).
The District Court, relying on our decision in Gay
v. Creditinform, 511 F3d 369 (3d Cir. 2007), agreed with
Verizon and dismissed the case in favor of arbitration.
The Court found the instant matter to be
indistinguishable from Gay, which it understood as
concluding that the FAA preempted Pennsylvania case
law stating that class-arbitration waivers in contracts
of adhesion are unconscionable. Litman and Wachtel
timely appealed.
After the opening and answering briefs were
submitted to us, another panel of our Court issued its
decision in Homa v, American Express Co., 558 F.3d 225
= + ES
3. Amici, American Financial Services Association,
Chamber of Commerce of the United States of America, and
Consumer Bankers Association, filed a brief in support of
Verizon likewise asserting that Homa disregarded Gay and
therefore should itself be disregarded.
4a
Appendix A
we granted Verizon’s motion to stay the appeal pending
our en banc decision in Puleo v. Chase Bank,—F38d—,
No. 08-3837, 2010 U.S. App. LEXIS 9497, 2010 WL
1838762 (3d Cir. May 10, 2010) (en banc).
Il. Discussion'
Preliminarily, we note, as we did in Homa, that Gay’s
discussion of the application of the FAA to Pennsylvania
law appears to be dicta. Homa, 558 F:3d at 229. Homa
was admittedly ambivalent in its treatment of Gay’s
discussion of Pennsylvania law, see id., 558 F.3d at 230
(“Whether dicta or not... .”), however, in our recently
filed Puleo opinion, we again referred to this aspect of
Gay as dicta, Puleo, 2010 U.S. App. LEXIS 9497, 2010
WL 1838762, at *3, n.2 (“[I]t is worth noting our
agreement that Gay’s discussion of Pennsylvania law
was indeed dicta, since our holding in Gay was that
Virginia law governed the parties’ arbitration
agreement.”), which it plainly is, because Gay held that
Virginia law, not Pennsylvania law, governed the parties’
dispute. Gay, 51) F.3d at 390-92. Thus, the discussion
of Pennsylvania case law in Gay was “not essential to
the decision” in that case, even if it might have been
4. The District Court’s jurisdiction was based on diversity
of citizenship pursuant to the Class Action Fairness Act of 2005.
See 28 U.S.C. § 1332(d). We have jurisdiction over this appeal
pursuant to 9 U.S.C. § 16(a)(3). Our review of the District Court's
decision to compel arbitration is plenary. T'rippe Mfg. Co. v. Niles
Audio Corp., 401 F.3d 529, 531 (3d Cir. 2005) (citing Bouriez v.
Carnegie Mellon Univ., 359 F.3d 292, 294 (3d Cir. 2004)).
Sa
Appendix A
“briefed, and argued by counsel, and ... passed on by
the court.” BLACK’S LAW DICTIONARY (9th ed. 2009).
As such, that portion of Gay is not binding on subsequent
panels of this Court. See Am. Civil Liberties Union of
N.J. ex rel. Lander v. Schundler, 168 F.3d 92, 98 n.6 (38d
Cir. 1999) (“| W Je have repeatedly held that dicta are not
binding.”).
Thus, the panel addressing Homa was not bound
by that portion of the Gay decision. Moreover — and
here we may wander into dicta ourselves — we cannot
conclude that Homa and Gay are irreconcilable.
According to Verizon, Gay requires preemption of
Muhammad because Muhammad is indistinguishable
from T'hibodeau v. Comcast Corp., 2006 PA Super 346,
912 A.2d 874 (Pa. Super. Ct. 2006), one of the
Pennsylvania cases Gay found to be preempted. Gay,
511 F.3d at 395 (“We, however, reject Lytle and
Thibodeau for we do not agree with them as there is no
escape from the fact that they deal with ayreements to
arbitrate, rather than with contracts in general ... .”).
As Verizon sees it, Homa’s conclusion to the contrary is
therefore in conflict with Gay. The dicta in Gay
interpreted Pennsylvania case law to “hold that an
agreement to arbitrate may be unconscionable simply
because it is an agreement to arbitrate,” and the
preemption determination that followed was based on
that construction. Gay, 511 I.3d at 395. By contrast, in
Homa, we read Muhammad to apply general principles
of contract interpretation in its invalidation of the class-
arbitration waiver. Homa, 558 F.3d at 230. Muhammad
did not say that arbitration itself is unconscionable, but
6a
Appendix A
instead held that “|aJs a matter of generally applicable
state contract law, it was unconscionable for defendants
to deprive [plaintiff] of the mechanism of a class-wide
action, whether in arbitration or in court litigation.”
Muhammad, 912 A.2d at 100-101. Since Muhammad
did not evince hostility toward arbitration clauses, which
was the concern in Gay, it did not conflict with the FAA.
See Homa, 558 F.3d at 230; see also Puleo, 2010 U.S.
App. LEXIS 9497, 2010 WL 1838762, at *3, n.2 (“[T]he
New Jersey case law at issue in Homa did not evince
hostility toward arbitration clauses, which was the
concern about Pennsylvania law expressed in Gay. ”).
We also explained in /7oma that Gay could not be read
as a “blanket prohibition on unconscionability challenges
to class-arbitration provisions” since the FAA permits
the use of generally applicable contract defenses to
attack arbitration agreements. Homa, 558 F.3d at
230; see 9 U.S.C. § 2 (contractual arbitration provisions
“shall be valid, irrevocable, and enforceable, save upon
such grounds as exist at law or in equity for the
revocation of any contract.”). Verizon may be correct
that Muhammad bears many similarities to Thibodeau,
but any tension between the dicta in Gay and the holding
in Homa is not beyond resolution, as we have discussed.
See International Brotherhood of Electrical Workers,
Local 803 v. NLRB, 826 F.2d 1288, 1293 n.17 (3d Cir.
1987) (“[A]s a panel of this Court, it is our duty to
harmonize our decisions where it is possible to do so.
Consideration of alleged inconsistencies between
published opinions and the determination whether to
overrule an opinion of this Court is reserved for in bane
review.”),
7a
Appendix A
More importantly, Homa is prior precedent that is
directly on point and binding on us. See Garcia v. AG of
the United States, 553 F.3d 724, 727 (3d Cir. 2009) (“We
are bound by precedential opinions of our Court unless
they have been reversed by an en bane proceeding or
have been adversely affected by an opinion of the
Supreme Court.”); see also Third Circuit Internal
Operating Procedure 9.1 (“{T]he holding of a panel in a
precedential opinion is binding on subsequent panels.”).
We are not in a position to reexamine Homa, and, since
it controls here, we will vacate the District Court’s order
compelling arbitration and remand for further
proceedings. °
III. Conclusion
Homa concluded that the FAA does not preempt
Muhammad and, therefore, Homa governs the outcome
of this case. Accordingly, the District Court’s order
compelling arbitration is vacated and the matter is
remanded for further proceedings consistent with this
opinion.
5. We note that the Supreme Court’s recent ruling in Stolt-
Nielson S.A. v. AnimalFeeds International Corp. S. Ct.—
2010 U.S. LEXIS 3672, 2010 WL 1655826 (Apr. 27, 2010), does
not alter our analysis and conclusion. The Stolt-Nielson Court
addressed the specific question of “whether imposing class
arbitration on parties whose arbitration clauses are ‘silent” on
that issue is consistent with the [FAA].” 2010 U.S. LEXIS 38672,
(WL) /d. at *4. It did not consider the distinct issues of state
law preemption and unconscionability. In fact, the en bane Court
in Puleo expressly cited Stolt-Nielson without then questioning
whether it precluded an unconscionability determination. See
Puleo, 2010 U.S. App. LEXIS 9497, 2010 WL 1838762, at *6 n.5.
Ra
APPENDIX B — OPINION OF THE
UNITED STATES DISTRICT COURT
DISTRICT OF NEW JERSEY DATED
SEPTEMBER 29, 2008
Civil Action No.: 07-CV-4886( F LW)
LITMAN, et al.,
Plaintiffs,
v.
CELLCO PARTNERSHIP
d/b/a VERIZON WIRELESS,
Defendant.
OPINION
WOLFSON, United States District Judge:
Plaintiffs Keith Litman and Robert Wachtel
(collectively “Plaintiffs”), Verizon customers since at
least 2004, bring this class action lawsuit against
Defendant Cellco Partnership d/b/a Verizon Wireless
(“Defendant” or “Verizon”) alleging Defendant
improperly imposed an administrative charge on their
cellular telephone accounts. In aceordance with the
Customer Agreements between the Plaintiffs and
Verizon, which included arbitration provisions,
Defendant files the current Motion to Compel
9a
Appendix B
Arbitration in lieu of an Answer.' Plaintiffs argue that
the arbitration provisions’ preclusion of class arbitration
should be invalidated because they are unconscionable
under New Jersey law. On the other hand, Defendant
claims that the Federal Arbitration Act (“FAA”), as
interpreted by the Third Circuit, preempts New Jersey
law. For the reasons discussed below, the Court finds
that the arbitration agreement is enforceable and
Defendant’s Motion to Compel Arbitration is granted.
I. Factual Background and Procedural History
The Court will only recount facts relevant for the
purpose of this motion. On October 9, 2007, Plaintiffs
filed this suit against Verizon on behalf of other similarly
situated Verizon customers claiming that they were
unlawfully charged an “administrative charge” of $ 0.40
and/ or $ 0.70, as part of the monthly charges for each
of their Verizon phone lines. Complaint (“Compl.”) 9 1.
Verizon provides wireless communication services to
over 60 million customers and telephone lines nationally.
Td. § 8(b). Plaintiffs allege that at the time they became
Verizon customers and entered into their fixed price
contracts with Verizon, Verizon did not charge an
administrative charge and nothing in the service
agreements specifically authorized Verizon to add such
a charge. /d. 1 21(a). Plaintiffs, however, allege that in
1. Defendant simultaneously files a Motion to Dismiss
Plaintiffs’ claims. Having determined that the parties must
arbitrate their claims, this case is dismissed, and the separate
Motion to Dismiss is moot.
10a
Appendix B
October 2005, Defendant unilaterally decided to assess
an administrative charge to all customers and informed
all customers of this change with a standard notice form.
Id. P 21(b).
Plaintiffs have been Verizon customers since at least
2004 and concede that, prior to January 2005, Verizon
used a standard customer agreement (“Agreement”)
with an arbitration provision. Jd. 1 9.° The Agreement
required Plaintiffs and Verizon “TO SETTLE
DISPUTES (EXCEPT CERTAIN SMALL CLAIMS)
ONLY BY ARBITRATION.” Defendant's Motion to
Compel Arbitration (“Def. Mot.”) Ex. A, CA-7; D, 12
(emphasis in original). Plaintiffs allege that, in January
2005, Verizon “adhesively” modified the Agreement’s
arbitration provision. /d. 1% 9, 10. The modification
stated that the “THE FEDERAL ARBITRATION ACT
APPLIES TO TH[E] AGREEMENT” and that the
Agreement “DOESN’T PERMIT CLASS
2. Defendant claims that the November 2006 Agreement
governs Litman’s Verizon account and the September 2007
Agreement governs Wachtel’s Verizon account. Defendant’s
Motion to Compel Arbitration (“Def. Mot.”) Ex. A, D. While
Plaintiffs state that’Defendant needlessly confuses the
question of what version of Verizon’s Agreements control each
Plaintiff’s account and when,” Plaintiffs agree that their
continued use of Verizon's services made the revised
Agreements effective. Plaintiffs’ Brief in Opposition to
Defendant's Petition to Compel Arbitration (“Pl. Opp.”) at 2 n.
2. Beeause Verizon's customer service agreements have the same
language regarding arbitration, FAA applicability, and the class
arbitration waiver, they are addressed as one, “the Agreement,”
in this Opinion.
lla
Appendix B
ARBITRATION.” Def. Mot. at Ex. A, CA-8; D, 12
(emphasis in original). This revised Agreement also
states that “IF FOR SOME REASON THE
PROHIBITION ON CLASS ARBITRATIONS ... IS
DEEMED UNENFORCEABLE, THEN THE
AGREEMENT TO ARBITRATE WILL NOT APPLY.”
Td. at Ex. A, CA-9 (emphasis in original).
In accordance with the Agreement’s arbitration
provision, Verizon has moved to compel Plaintiffs to
individually arbitrate their claims, consistent with the
requirements of the Federal Arbitration Act (“FAA”).
In response, Plaintiffs argue that because the New
Jersey Supreme Court, in Muhammad v. County Bank
of Rehoboth Beach, Del., 189 N.J. 1, 912 A.2d 88 (2006),
has held that an arbitration provision in a consumer
contract of adhesion that precludes class arbitration of
low-value claims is unconscionable under New Jersey
‘aw, similarly, the arbitration provision in their
Agreement is unenforceable. On the other hand, while
the parties agree that Plaintiffs may proceed with this
lawsuit if Muhammad controls, Defendant contends
that, fora number of reasons, Mukammad is preempted
by the FAA, the class arbitration waiver is valid, and
Plaintiffs must arbitrate their claims individually. This
Court agrees.
l2a
Appendix B
II. Discussion
A. The Federal Arbitration Act (“FAA”)
“([AJjrbitration is a matter of contract and a party
cannot be required to submit to arbitration any dispute
which he has not agreed so to submit.” AT&T Tech., Inc.
v. Communications Workers of Am., 475 U.S. 643, 648,
106 S. Ct. 1415, 89 L. Ed. 2d 648 (1986) (citations
omitted); see also Laborers’ Int'l Union of N. Am. v.
Foster Wheeler Corp., 868 F.2d 573, 576 (3d Cir. 1989)
(per curiam). “The question whether the parties have
submitted a particular dispute to arbitration ... is an
issue for judicial determination unless the parties clearly
and unmistakably provide otherwise.” Howsam v. Dean
Witter Reynolds, Inc., 5387 U.S. 79, 83, 123 S. Ct. 588,
154 L. Ed. 2d 491 (2002) (internal quotations and
citations omitted); see also Laborers’ Int'l Union of N.
Am., 868 F.2d at 576. The court does not consider the
merits of the claim, but “decides only whether there was
an agreement to arbitrate, and if so, whether the
agreement is valid.” Great W. Mortgage Corp. v. Peacock,
110 F.3d 222, 228 (3d Cir. 1996) (citing 9 U.S.C. § 2). If
the court finds there is an agreement to arbitrate, the
disposition of the merits is left to the arbitrator. /d. The
Third Cireuit has set forth a two-prong inquiry for
courts to use when determining whether to compel
arbitration. Under this two-prong test, the questions
posed are: “(1) Did the parties seeking or resisting
arbitration enter into a valid arbitration agreement? (2)
Does the dispute between those parties fall within the
language of the arbitration agreement?” John Hancock
l3a
Appendix B
Mut. Life Ins. Co. v. Olick, 151 F.3d 132, 187 (3d Cir.
1998) (citations omitted).
With respect to the first prong, “[f]ederal law
determines whether an issue governed by the FAA is
referable to arbitration.” Harris v. Green Tree Fin.
Corp., 183 F.8d 173, 178 (3d Cir. 1999). Similarly, the
interpretation and construction of arbitration
agreements is determined by reference to federal
substantive law. See Jd. at 179; see also Moses H. Cone
Mem 'l Hosp. v. Mercury Const. Corp., 460 U.S. 1, 25 n.
32, 103 S. Ct. 927, 74 L. Ed. 2d 765 (1983). While federal
law is used to interpret such agreements, state law may
be applied, pursuant to § 2 of the FAA. Harris, 183 F.3d
at 179. Section 2 of the FAA provides that arbitration
agreements are “valid, irrevocable, and enforceable
Save upon such grounds as exist at law or in equity for
the revocation of any contract.” 9 U.S.C. § 2. The FAA
was implemented “to reverse the longstanding judicial
hostility to arbitration agreements that had existed at
English common law and had been adopted by American
courts, and to place arbitration agreements upon the
same footing as other contracts.” Gay v. CreditInform,
511 F.3d 369, 378 (3d Cir. 2007) (quoting Gilmer v.
Interstate/Johnson Lane Corp., 500 L.S. 20, 24,1118.
Ct. 1647, 114 L. Ed. 2d 26 (1991)). As such, the FAA
creates a “strong presumption in favor of arbitration,
and doubts ‘concerning the scope of arbitrable issues
should be resolved in favor of arbitration.” Great W.
Mortg. Corp. v. Peacock, 110 F.3d 222, 228 (3d Cir. 1997)
(quoting Moses H. Cone Mem'l Hosp., 460 U.S. at 24-
25). Nonetheless, “generally applicable contract
l4da
Appendix B
defenses, such as fraud, duress, or unconscionability,
may be applied to invalidate arbitration agreements
without contravening § 2.” Doctor’s Assoc., Inc. v.
Casarotto, 517 U.S. 681, 687, 116 S. Ct. 1652, 134 L. Ed.
2d 902 (1996). “The party challenging a contract
provision as unconscionable generally bears the burden
of proving unconscionability.” Harris, 183 F.3d at 181.
The Third Circuit has recently reaffirmed that “[t]he
text of § 2 provides the touchstone for choosing between
state-law principles and the principles of federal common
law envisioned by the passage of the FAA: An agreement
to arbitrate is valid, irrevocable, and enforceable, as a
matter of federal law, ‘save upon such grounds as exist
at law or in equity for the revocation of any contract.”
Gay, 511 F.3d 369 at 394 (quoting Perry v. Thomas, 482
U.S. 483, 492 n. 9, 107 S. Ct. 2520, 96 L. Ed. 2d 426 (1987))
(emphasis in original). “[S]tate law, whether of legislative
or judicial origin, is applicable if that law arose to govern
issues concerning the validity, revocability, and
enforceability of contracts generally.” Jd. In Perry, the
Supreme Court found:
A state-law principle that takes its meaning
precisely from the fact that a contract to
arbitrate is at issue does not comport with this
requirement of § 2. A court may not, then, in
assessing the rights of litigants to enforce an
arbitration agreement, construe that
agreement in a manner different from that in
which it otherwise construes nonarbitration
agreements under state law. Nor may a court
15a
Appendix B
rely on the uniqueness of an agreement to
arbitrate as a basis for a state-law holding that
enforcement would be unconscionable, for this
would enable the court to effect what we hold
today the state legislature cannot.
483 U.S. at 492 n. 9 (internal citations omitted).
Confirming that the “FAA reflects a liberal federal policy
favoring arbitration agreements,” the Third Circuit, in
addressing class action waivers in arbitration
agreements, held that “whatever the benefits of class
actions, the FAA requires piecemeal resolution when
necessary to give effect to an arbitration agreement.”
Gay, 511 F.3d at 394 (internal citations and quotations
omitted) (emphasis in original). Therefore, the Third
Circuit has found that class action waivers in arbitration
agreements are not per se unconscionable, but rather
are valid, irrevocable, and enforceable under 9 U.S.C.
§ 2. Id.
The second part of the two-prong test requires the
Court to determine if the dispute between the parties
falls within the language of the arbitration agreement.
See John Hancock Mut. Life Ins. Co., 151 F.3d at 137.
Because Plaintiffs do not dispute that the Agreement’s
arbitration provision, if valid, applies to them, the Court
need not conduct an in-depth analysis of this second
question.
l6a
Appendix B
B. The FAA Requires Enforcement of the
Arbitration Agreement
Although the FAA requires enforcement of valid
arbitration agreements that include class action waivers,
nonetheless Plaintiffs argue that the Agreement’s
arbitration clause is unenforceable because its class
arbitration waiver renders it unconscionable pursuant
to Muhammad. In Muhammad, the New Jersey
Supreme Court held that, under state law, class
arbitration waivers may be unconscionable and
unenforceable when they are in an arbitration agreement
that is part of a consumer contract of adhesion. 189 N.J.
at 6-7. Muhammad was a customer of a payday loan
company who received a short-term unsecured loan. /d.
at 7. She brought suit on behalf of herself and other
consumers similarly situated claiming that the terms of
the loan violated the New Jersey Consumer Fraud Act
(“CFA”). Jd. at 6. The parties’ agreement included an
arbitration provision requiring all disputes to be
“resolved by binding individual (and not class)
arbitration,” and that the plaintiff ot bring, join or
participate in any class action as to any claim, dispute
or controversy [the plaintiff] may have.” /d. at 8. First,
the Court separated these two clauses and only
examined the class arbitration clause, leaving the validity
of the rest of the agreement to be determined by the
arbitrator. Jd. at 9-10. Next, the Court determined that
the arbitration agreement was part of a contract of
adhesion and therefore had some element of procedural
unconscionability. /d. at 15. Finally, the Court found that
17a
Appendix B
the arbitration clause acted as an exculpatory clause in
cases where claims were likely to be of low-value. /d. at 20.
In Muhammad, the Court distinguished its case
from Gras v. Associates First Capital Co., 346
N.J.Super. 42, 786 A.2d 886 (2001), cert. denied, 171 N.J.
445, 794 A.2d 184 (2002), which held that class action
waivers in arbitration agreements are not per se
unconscionable. Instead, the Court observed what it
declared to be a crucial factual distinction, which merited
a different result: “Gras, however, did not present the
precise issue before the Court in this matter: whether
the small amount of damages being pursued is this action
involving complicated financial arrangements and
multiple out-of-state entities effectively prevents
plaintiffs from being able to vindicate the public interests
protected by the CFA.” /d. at 22.* Thus, the Court held
that the class arbitration waiver at issue, which barred
class arbitration in obviously low-value claims, acted as
an exculpatory clause and, hence, was unconscionable
and unenforceable under state law despite New Jersey’s
public policy favoring arbitration. See /d. at 20-23. As a
result, here, where the Plaintiffs’ claims involve low-
dollar value consumer claims, both parties agree that
the Agreement’s class arbitration waiver clause is
unconscionable under New Jersey law. However,
Defendant argues that Muhammad’s holding is
3. The New Jersey Supreme Court’s ruling arguably makes
all class arbitration waivers in consumer contracts involving
low-value claims per se unconscionable and unenforceable.
18a
Appendix B
inconsistent with, and therefore preempted by, the AA.
Moreover, Verizon cites the Third Circuit’s recent
decision in Gay v. CreditInform, 511 F.3d 369, 378 (3d
Cir. 2007), as further and definitive support for that
proposition. On the other hand, if Muhammad controls,
the parties agree that Plaintiffs may proceed with this
lawsuit, as opposed to pursing its class action in
arbitration. See Pl. Opp. at 3; Df. Mot. at 9. Therefore,
the issue before this Court is whether the FAA preempts
the holding of Muhammad here.
The Third Circuit addressed this precise issue in
Gay, where the court held that a state law determination
that precludes, on unconscionability grounds,
enforcement of an agreement to arbitrate low-value
consumer claims on an individual basis is preempted by
the FAA. 511 F.3d 369. In Gay, even though two
Pennsylvania lower state court cases, Lytle v.
Citifinancial Services, Inc., 2002 PA Super 327, 810
A.2d 643 (Pa. 2002) and Thibodeau v. Comcast Corp.,
2006 PA Super 346, 912 A.2d 874 (Pa. 2006), supported
the plaintiff’s argument that the class arbitration waiver
was unenforceable, the Third Circuit noted it was
neither bound by these lower state court decisions, nor
would it be bound even if they were Pennsylvania
Supreme Court cases, because the Circuit was bound
by “federal law that Congress set forth in the FAA” and
state law “must conform with it.” Jd. at 393-94 n. 18. In
that connection, the Circuit held that class waivers in
arbitration agreements are “valid, irrevocable, and
enforceable” under the FAA notwithstanding state law
to the contrary. /d. at 394. Specifically, the court in Gay
19a
Appendix B
held “[tlo the extent, then, that Lytle and Thibodeau
hold that the inclusion of a waiver of the right to bring
judicial class actions in an arbitration agreement
constitutes an unconscionable contract, they are not
based ‘upon such grounds as exist at law or in equity
for the revocation of any contract’ pursuant to § 2 of
the FAA, and therefore cannot prevent the enforcement
of the arbitration provision in this case.” /d. (citing 9
U.S.C. § 2). The Third Circuit applied the language of §
2 to class arbitration waivers and rejected the claim that
such waivers are unconscionable. See Id. at 395.
Instead, the Third Circuit held that the Commerce and
Supremacy Clauses of the United States Constitution
require the application of the FAA and the FAA strongly
favors upholding arbitration agreements. /d. (citing U.S.
Const., Art I, § 8 el. 3; IV, cl. 2). Thus, the Circuit left
very little room for this Court to invalidate an arbitration
clause on the basis of a class waiver provision, even if it
is unconscionable under state law.
That would seem to end the analysis here, but
Plaintiffs argue that Gay does not require this Court to
find that the FAA preempts Muhammad. Plaintiffs
contend that the cases discussed in Gay, namely Lytle
and Thibodeau, are distinguishable from Muhammad
because Muhammad is “entirely neutral with respect
to arbitration agreements,” as the Court rejected class-
litigation waivers generally, not just class-arbitration
waivers; that the New Jersey Supreme Court decided
Muhammad on general contract principles and did not
demonstrate hostility to the arbitral forum, whereas the
two Pennsylvania state cases found that an agreement
20a
Appendix B
to arbitrate may be per se unconscionable. See Gay, 511
F3d at 395; Muhammad, 189 N.J. at 22. That distinction
does not hold water. “A court may not... in assessing
the rights of litigants to enforce an arbitration
agreement, construe that agreement in a manner
different from that in which it otherwise construes
nonarbitration agreements under state law.” Perry, 482
U.S. at 492. However, in Muhammad, the New Jersey
Supreme Court only looked at a class arbitration waiver
and did not look at broad class action waivers; the Court
said:
In this matter... there are two types of
elass-action waivers in the contracts
Muhammad signed: the class-arbitration
waivers and the broad class-action waivers.
The broad class-action waivers could be
eonsidered distinct from the arbitration
agreement in the contracts, and thus could
be considered part of the ‘contract as a whole.’
_.. That situation is not before us, however,
because there are distinct elass-arbitration
waivers, .. . [which] based on their location
and subject matter[] are part of the
arbitration agreements, and not part of the
eontracts as a whole.
Td. at 14. Further, although the Court, in Muhammad,
stated that “[a]s a matter of generally applicable state
contract law, it was unconscionable for defendants to
deprive Muhammad of the mechanism of a class-wide
action, whether in arbitration or in court litigation,” /d.
dla
Appendix B
at 22, nonetheless, the Court was not considering the
validity of the broad class action waiver and considered
the arbitration agreement separate from the contract.
Thus, the Court’s mention of “class-wide ... in court
litigation” is dicta. /d. Nevertheless, even if the
Muhammad Court intended to rule that all class-action
waivers of this nature were unconscionable, our
conclusion would be the same because, in Thibodeaux,
the Pennsylvania court similarly held that “[t]he
preclusion of class wide litigation or class wide
arbitration of consumer claims, imposed in a contract of
adhesion, [wa]s unconscionable anc unenforceable.” See
Thibodeau, 912 A.2d at 886. The Third Circuit found
that the FAA preempted this state law interpretation,
despite the fact that the state court purported to reject
the waiver of class treatment in general] and not just in
the context of arbitration clauses.
In Gay, the Third Circuit specifically addressed the
issue of a seemingly neutral holding involving an
arbitration agreement “written ostensibly to apply
general principles of contract law” and ruled that “[a]
finding that the arbitration provisions in [the
Pennsylvania state] cases are unconscionable can be
reached only by parsing the provisions themselves to
determine what they provide.” 511 F.3d at 395. The same
can be said of the finding in Muhammad, as the New
Jersey Supreme Court had to “pars[e] the provisions
themselves to determine what they provide.” Jd. Under
Gay, this appears to be enough to indicate that the New
Jersey Supreme Court treats arbitration agreements
differently from other contract provisions. Just as the
on on Fe
ane
Appendix B
Circuit noted in Gay, the Plaintiffs here rely on the effect
of the arbitration provisions to frame their
unconscionability arguments: they “contend that the
provision is unconscionable because of what it provides,
i.e., arbitration of disputes on an individual basis in place
of litigation possibly brought on a class action basis.”
Id. Thus, this Court is not persuaded by Plaintiffs’
arguments that Muhammad is distinguishable from
Lytle and Thibodeau such that this case is not subject
to the holding in Gay that the federal law Congress set
forth in the FAA “is controlling and the |state] law must
conform with it.” /d. at 393. Rather, | find that the facts
of Gay itself belie the distinction Plaintiffs attempt to
draw.
Plaintiffs also contend that the Pennsylvania state
decisions did not set “definitive [state] precedent”
binding the Third Circuit because Lytle, a Pennsylvania
Superior Court case, was remanded for reasons related
to class certification instead of the arbitration issue. The
Third Circuit acknowledged that “Lytle and Thibodeau
[we]re Superior Court cases and thus even if [the Third
Circuit] were concerned with pure state law they would
not bind [the Third Circuit],” but it further stated “that
even if they were Pennsylvania Supreme Court cases
[the] result would [have been] the same.” Id. at 394 n.
18 (citation omitted) (emphasis added). Similarly,
Muhammad does not bind this Court, since the issue
here is the FAA, a federal law, and “[New Jersey] law
must conform with it.” Gay, 511 F.3d at 393.
23a
Appendix B
It is also of no consequence that Muhammad was
decided under New Jersey law whereas Lytle and
Thibodeau were interpretations of Pennsylvania law. In
Thibodeau, a customer brought a class action lawsuit
against a cable company claiming damages, also of such
a minimal value that individual claims were unlikely to
be brought, caused by subscribers being charged for
equipment that they did not need. See 912 A.2d at S76.
The customer agreement had an arbitration clause
requiring individual arbitration and the court held that
an arbitration agreement containing a class waiver,
which Plaintiffs challenged, was uneonscionable under
Pennsylvania law. Jd. at 878. Mukammad is similar to
Thibodeau in its holding and its reasoning. The New
Jersey Supreme Court, like the Pennsylvania courts,
found that the clause acted as an exculpatory clause
protecting the stronger party. See Mukammad, 189 N..J.
at 6. Similarly, in the instant ease, Defendant's
arbitration clause acts to preclude class action in any
forum and the claims in this case are also of low-value.
While the holding in Muhammad, if controlling, would
render Defendant’s class arbitration waiver
unconscionable under New Jersey law, the Third Cireuit
has already held that such an arbitration provision is
enforceable under § 2 of the FAA. See Gay, 511 F.3d at
376. Indeed, the Circuit specifically analyzed the
holdings in Lytle and Thibodeau to demonstrate why
the FAA preempts state law; the Cireuit concludes its
discussion of the Pennsylvania cases by noting its
obligation to “honor the intent of Congress” and “[ilf
the reach of the FAA is to be confined then Congress
and not the courts should be the bedy to do so.” /d. at
24a
Appendix B
395.‘ Applying Gay's holding, at least two courts in this
circuit, in aceordanee with §$ 2 of the FAA, have
compelled arbitration in cases where the facts
surrounding the Agreement, arbitration clause, and
class arbitration waiver are substantially similar to this
ease. See Weinstein v. ATT Mobility Corp., No. 07-
2880, 2008 U.S. Dist. LEXIS 35666, 2008 WL 1914754
(k.D.Pa. April 30, 2008); Halprin v. Verizon Wireless
Services, LLC, No. 07-4015, 2008 U.S. Dist. LEXIS
28840, 2008 WL 961239 (D.N.J. April 8, 2008).°
Therefore, this Court too holds that, insofar as the FAA
4. Plaintiffs also argue that Gay does not preempt
Muhammad based on Shroyer v. New Cingular Wireless
Services, Jne., 498 F.3d 976 (9th Cir. 2007), a class action involving
a wireless company. See Pl. Opp. at 18. The Ninth Circuit held
that “(t]he Federal Arbitration Act does not bar federal or state
courts from applying generally applicable state contract law
principles and refusing to enforce an unconscionable class action
waiver in an arbitration clause.” Skroyer, 498 F.3d at 987. While
the Ninth Circuit has held that the FAA does not preempt state
eontract law principles invalidating class action waivers in
arbitration clauses in these cases, this Court is subject to the
binding precedent of the Third Circuit. See also Stiener v. Apple
Computer Inc., No. 07-4486, 2008 U.S. Dist. LEXIS 90335, 2008
WL 1925197, at *3 (N.D.Cal. Apr. 29, 2008). In Gay, the Third
Circuit held that the presence of a class arbitration waiver, even
where it is unconscionable under state law, is not grounds for
rendering an arbitration clause unenforceable. 511 F.3d at 394.
db. In Wernstein, the court denied the plaintiff's arguments
regarding procedural and substantive uneconscionability and
granted the defendant's motion to compel arbitration; the court
held that, pursuant to the Third Circuit's ruling in Gay, the
(Cont'd)
Appendix B
(Cont'd)
FAA preempted the state court application of state law that
held class waiver provisions in arbitration agreements
unconscionable. See 2008 U.S. Dist. LEXIS 35666, 2008 WL
1914754 at *5.
In Halprin, dealing with a challenge to the class arbitration
waiver in a Verizon customer service agreement, the court
compelled arbitration in accordance with Gay's holding and
application of the FAA. The Ha/prin Court found that it “must
determine that the ‘contract in general’ is unenforceable, not
just the individual ‘agreement to aroitrate’” to invalidate a
contract under state law pursuant to the language of the FAA.
2008 U.S. Dist. LEXIS 28840, 2008 WL 961239 at *6 (quoting
Gay, 511 F.3d at 395). While the court applied Virginia state law
when it declined to find the agreement unconscionable, it stated
that it was “dubious that Plaintiff would prevail even under
New Jersey's unconscionability rubie.” Jd.
Plaintiffs argue that the FAA does not preclude a state’s
use of substantive unconscionability to invalidate a class waiver
in an arbitration agreement. As stated in Muhammad, under
New Jersey law, the Court must consider both the procedural
and the substantive unconscionability of an agreement. See 189
N.J. at 15. When considering this standard, the Halprin court
stated: “{i]Jf an agreement is one of adhesion, where an
agreement is ‘presented on a take-it-or-leave-it basis,’ then it
indicates procedural unconscionability. In addition to
considering the adhesive nature of a contract, the Court must
also consider the subject matter of the contract. the parties’
relative bargaining position, the degree of economic
compulsion motivating the ‘adhering’ party, and the public
interests affected by the contract.” 2008 U.S. Dist. LEXIS 28840,
2008 WL 961239 at *7 (internal citations omitted). Given the
facts presented here and the Third Circuit’s decision in Gay,
(Cont'd)
26a
Appendix B
and Muhammad are inconsistent, federal law preempts
the holding in Muhammad. See U.S. Const., Art IV, el. 2.
Moreover, the Third Circuit has recently reinforced
that the FAA establishes a strong federal policy in
favor of resolution of disputes through arbitration and,
absent fraud or misrepresentation, requires
enforcement of arbitration clauses within agreements
for which parties freely contract. Morales v. Sun
Constructors, 541 F.3d 218, 2008 WL 3974059, at *2-3
(3d Cir. 2008). In Morales, the Third Cireuit held that
an employee, who was illiterate, was nevertheless bound
by an arbitration clause in an employment agreement
that he signed; “the fact that an offeree cannot read,
write, speak, or understand the English language is
immaterial to whether an English-language agreement
the offeree executes is enforceable.” 541 F.3d 218, 7d. at
*3. Rather, the court held that it was the plaintiff’s
obligation to ensure he understood the agreement before
he signed it, even where he is ignorant of the language
in which the agreement was written. See 541 F.3d 218,
(Cont'd)
like in Haplrin, while the Agreement between Plaintiffs and
Defendant bears the qualities of an adhesion agreement, the
other factors do not indicate that the entire Agreement is
substantatively unconscionable under the FAA; while Verizon
clearly has more bargaining power as between the two parties,
Plaintiffs were free to do business with any number of cell phone
companies, choose not to obtain a cell phone, or discontinue
their Verizon phone service. See /d. 2008 U.S. Dist. LEXIS 28840,
at *6-7. Therefore, when looking at prior case law applying the
FAA, this Court too finds it necessary to compel arbitration.
27a
Appendix B
Id. at *4. Morales amply demonstrates the force of the
presumption in favor of arbitration.
In this case, Plaintiffs are customers who chose
Verizon as their wireless provider at least four years
ago and continue to use Verizon today. They signed the
customer Agreement with the arbitration clause and
agreed to subsequent terms of service as added by
Verizon. Plaintiffs do not allege that they did not
understand the Agreement that they voluntarily
entered into nor do they allege fraud or
misrepresentation. The parties agreed “to settle [their]
disputes ... only by arbitration,” Def.’s Mot. at Ex. A,
CA-7, and the “agreement doesn’t permit class
arbitration.” Def.’s Mot. at Ex. A, CA-8. Therefore, the
FAA requires this Court to uphold the arbitration
plaintiffs, such as in this case, based upon this ruling. First, it
creates the opportunity for a different result depending on
whether the case is brought in federal or state court. Second, it
is also clear that compelling individual arbitration in this case
will be tantamount to ending the Plaintiffs’ pursuit of their
claims, as there is very little possibility that these Plaintiffs or
any other plaintiff will pursue individual arbitration for claims
that amount only to several dollars in damages. While this
outcome is harsh, this Court is bound by Third Circuit precedent.
As the Gay court noted, any other ruling “could result in a
significant narrowing of the application of the FAA. We express
no view on whether that might be a desirable result as it is not
our function to do so. Rather, our obligation is to honor the intent
of Congress and that is what we are doing. If the reach of the
FAA is to be confined then Congress and not the courts should
be the body to do so.” 511 F.3d at 395.
28a
Appendix B
the arbitration clause and class arbitration waiver are
valid, Plaintiffs must bring their claims against
Defendant through individual arbitration.
IV. Conclusion
For the foregoing reasons, Defendant’s Motion to
Compel Individual Arbitration is granted and the case
is dismissed.
Dated September 29, 2008
/s/ Freda L. Wolfson __
Honorable Freda L. Wolfson
United States District Judge
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