Amicus Curiae Brief — MHN Gov't Servs., Inc. v. Zaborowski, 136 S. Ct. 27 (2015) (No. 14-1458)
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UPrOmILED
DEC 2- 2015
L OFFICE OF THE CLERK J
No. 14-1458
In The
Supreme Court of the United States
+
MHN GOVERNMENT SERVICES, INC. ET AL.,
Petitioners,
V.
THOMAS ZABOROWSKI ET AL.,
Respondents.
+
On Writ of Certiorari to the
United States Court of Appeals
for the Ninth Circuit
e
BRIEF OF AMICUS CURIAE
DRI—THE VOICE OF THE DEFENSE BAR
IN SUPPORT OF PETITIONERS MHN GOVERNMENT
SERVICES, INC. ET AL.
ao
HORVITZ & LEVY LLP DRI—THE VOICE OF THE
DAVID M. AXELRAD DEFENSE BAR
(Counsel of Record) LAURA E. PROCTOR
JOHN A. TAYLOR, JR. 55 WEST MONROE STREET,
FELIX SHAFIR SUITE 2000
JOHN F. QUERIO CHICAGO, ILLINOIS 60603
15760 VENTURA BOULEVARD, (615) 428-8638
18TH FLOOR leproctor26@icloud.com
ENCINO, CALIFORNIA 91436-3000
(818) 995-0800
daxelrad@horvitzlevy.com
Counsel for Amicus Curiae
DRI—The Voice of the Defense Bar
i
TABLE OF CONTENTS
Page
I Ce i iaiineetsiiciitniasinninsiaiiinaition ili
INTEREST OF AMICUS CURIAE .000.00.........cccccccc00000e 1
SUMMARY OF ARGUMENT. ................ccccccsesceeeeeeeees 2
f EAST RITNS NOR RN DADO Se NO Te 6
I. THE FAA PREEMPTS CALIFORNIA'S
ARBITRATION-SPECIFIC UNCON-
i gC I 6
A. The question presented in this
case encompasses whether
California’s unconscionability test,
as applied to _ arbitration
agreements, is preempted by the
Sie biintenncbiinnddnncnnndapdidpieinunieengensereniuncienn) 6
B. The FAA precludes a court from
refusing to enforce an arbitration
agreement on the ground that its
terms are undesirable as a matter
of state public policy. ..................cceceeeeees 8
C. California’s long resistance to FAA
preemption based on arbitration-
specific standards has continued
unabated after Concepcion. ................. ll
II.
IIT.
CONCLUSION
D. California’s unconscionability
standards are preempted because
they permit courts to invalidate
arbitration agreements based on
state policy concerns about
ASS EERE SS = PR ae ean 19
E. The FAA also preempts the
specific unconscionability standard
that was applied here because it
relies on the uniqueness of an
arbitration agreement and has a
disproportionate impact on such
Ee eee 21
RATHER THAN APPLYING _ILL-
DEFINED STANDARDS OF FAIRNESS
BASED ON STATE PUBLIC POLICY,
COURTS SHOULD DEEM
ARBITRATION AGREEMENTS
UNCONSCIONABLE ONLY WHEN
REQUIRED BY DUE PROCESG.................... 28
THE SEVERABILITY RULE
CALIFORNIA COURTS APPLY TO
ARBITRATION AGREEMENTS IS
PREEMPTED UNDER THE FAA. .............
COCR EEE EEE EEE EH CHRO RR eee
my
TABLE OF AUTHORITIES
Page(s)
Cases
14 Penn Plaza LLC v. Pyett,
| as en areas 29
Am. Express Co. v. Italian Colors Rest.,
RS Sn passim
Armendariz v. Found. Health Psychcare
Serus., Inc.,
24 Cal. 4th 83, 6 P.3d 669 (2000) ................ passim
AT&T Mobility LLC v. Concepcion,
ee IE Oil cnicienideicctinnnivtsiocmmnnnasinninancis passim
Biller v. Toyota Motor Corp.,
668 F.3d 655 (9th Cir. 2012)... eeeeeeeeeeees 30
Bowles Fin. Grp. v. Stifel, Nicolaus &
Co.,
22 F.3d 1010 (10th Cir. 1994)..............ccccscsssssesees 30
Chavarria v. Ralphs Grocery Co.,
733 F.3d 916 (9th Cir. 20138).................... 18, 19, 22
City of Boerne v. Flores,
gS emer 31
Coleman v. Prudential Bache Sec.,
802 F.2d 1350 (11th Cir. 1986).................ccceee eens 29
iv
Cruz v. Cingular Wireless, LLC,
648 F.3d 1205 (11th Cir. 2011).........................0.. 10
Discover Bank v. Superior Court,
36 Cal. 4th 148, 113 P.3d 1100
TEC eee 9, 10, 13, 14, 16
Elite Logistics Corp. v. Wan Hai Lines,
Ltd.,
B252543, 2015 WL 3522606 (Cal. Ct.
En TIITE icccinaniniticncbonniediitasnsenssnmminbenes 18
Ex parte McNaughton,
i 25
Fitz v. NCR Corp.,
118 Cal. App. 4th 702, 13 Cal. Rptr.
IIIT ics steiseesieteeisliisieiiinepeianaeniaiibaiininabiniempeanineianiaie 33
Gilmer v. Interstate/Johnson Lane
Corp.,
I atl 23
Gray v. Conseco, Inc.,
No. SA CV 00-322 DOC (EEX), 2000
WL 1480273 (C.D. Cal. Sept. 29,
RRC See 22, 25
Gross v. FBL Fin. Servs., Inc.,
ETE eee Ne 7
In re Marriage of Facter,
212 Cal. App. 4th 967, 152 Cal. Rptr.
saa cieiatieh taeda lietidimaialeaeaitiaiald 33, 34
Jaffe v. Zamora,
57 F. Supp. 3d 1244 (C.D. Cal. 2014)
Little v. Auto Stiegler, Inc.,
29 Cal. 4th 1064, 63 P.3d 979 (2003)
Marathon Entm't, Inc. v. Blasi,
42 Cal. 4th 974, 174 P.3d 741 (2008)
Marmet Health Care Ctr., Inc. v. Brown,
) | a. e. 2 | aeeeeeeenere
McElroy v. Tenet Health Care Corp.,
G047300, 2013 WL 4482928 (Cal. Ct.
Fe een
McMahan & Co. v. Dunn Newfund I,
Lid.,
656 N.Y.S.2d 620, 230 A.D.2d 1
SIN: UII: “EINE icaciscadieaninieampenntonioniceonbies
Medtronic AVE, Inc. v. Advanced
Cardiovascular Sys., Inc.,
247 F.3d 44 (3d Cir. 2001) .................
Mercado v. Doctors Med. Ctr. of
Modesto, Inc.,
F064478, 2013 WL 3892990 (Cal. Ct.
I Es CE icccctnteteicetinsiansacinn
Nitro-Lift Techs., L.L.C. v. Howard,
+ | &s | eee
Perry v. Thomas,
Se ns I I iisdietiictcsiiisioninainiiisan
vl
Pinela v. Neiman Marcus Grp., Inc.,
238 Cal. App. 4th 227, 190 Cal. Rptr.
GREATER ESRI TASES STE EO 17, 33
Preston v. Ferrer,
TES ee ea re 11
Procunier v. Navarette,
434 U.S. 555 (1978) .......cccccecccsescsssecseseseseesececssevenees 7
Prudential Sec., Inc. v. Dalton,
929 F. Supp. 1411 (N.D. Okla. 1996) ........0000.00.. 31
Reed Elsevier, Inc. ex rel. LexisNexis
Div. v. Crockett,
FOG FB GG CEE Ct. BOD) .nccccccccccsccccccccsceccoccses 25
Samaniego v. Empire Today LLC,
205 Cal. App. 4th 1138, 140 Cal.
Se a I Gi inetd tdicinesbicctenichcgnsaniinmincnindaie 18
Sanchez v. Valencia Holding Co.,
61 Cal. 4th 899, 353 P.3d 741
ATR RSE SE ERISCORIE OAS ne re 16, 17, 19, 24
Shearson/Am. Express, Inc. v.
McMahon,
nace niehindiaaienanpeiiciinihatecte 29
Sonic-Calabasas A, Inc. v. Moreno,
og |, SET RE Een Sennen 14
Sonic-Calabasas A, Inc. v. Moreno,
51 Cal. 4th 659, 247 P.3d 130 (2011) ............ 13, 14
vil
Sonic-Calabasas A, Inc. v. Moreno,
57 Cal. 4th 1109, 311 P.3d 184
SE ichabisiiennadntalauibieianiindeigiinninnwintniiniasin 14, 15, 16, 19
Southland Corp. v. Keating,
lalla 8, 11
Tempo Shain Corp. v. Bertek, Inc.,
I Sc insscincinccincinctpuiieiesiieel 30
THI of N.M. at Hobbs Ctr., LLC v.
Patton,
741 F.3d 1162 (10th Cir. 2014)... 21
Torrence v. Nationwide Budget Fin..,
753 S.E.2d 802 (N.C. Ct. App. 2014)................... 25
Trivedi v. Curexo Tech. Corp.,
189 Cal. App. 4th 387, 116 Cal. Rptr.
iia i iasilaaellaeincadccagens dinwiadaiediladianidied 33
Truly Nolen of Am. v. Superior Court,
208 Cal. App. 4th 487, 145 Cal. Rptr.
icant ncaelndanaicasbididlidin 10
United States v. Mendenhall,
al 7
Wherry v. Award, Inc.,
192 Cal. App. 4th 1242, 123 Cal.
SN I TT eccictesditteainsiniedindealibdisideinthdisicaciiiniensiinta 18
Willis v. Prime Healthcare Servs., Inc.,
231 Cal. App. 4th 615, 180 Cal. Rptr.
I escaneindioieiosind 29
vill
Woods v. JFK Mem? Hosp., Inc.,
G050286, 2014 WL 5475231 (Cal. Ct.
es I I ME icciaciniedilibtacnediicieninieniin
Constitutions
ff ome LE UN 8D eee
Statutes
9 U.S.C
a a
iT icdaachiticiedesiieniiaaioneienenioninniidaesanienioinio
I a ac ca
TT cicsincasceteicacidsissineninichinanedeninmenaion
Fae eva eon renee mean
Miscellaneous
Aaron-Andrew P Bruhl, The
Unconscionability Game: Strategic
Judging and the Evolution of
Federal Arbitration Law, 83 N.Y.U.
Bae BEDE. DGTP GRO ED ececencccrnsecionsecveseeseseces
Michael G. McGuinness & Adam J.
Karr, California’s “Unique”
Approach to Arbitration: Why This
Road Less Traveled Will Make All
the Difference on the Issue of
Preemption Under the Federal
Arbitration Act, 2005 J. Disp. Resol.
De cncntsisntsenietesmmesnesemetionanseniunsennvenn 20, 22, 23, 26, 31
ix
Paul Thomas, Note, Conscionable
Judging: A Case Study of California
Courts’ Grapple with Challenges to
Mandatory Arbitration Agreements,
62 Hastings L.J. 1065 (2011)................cc-..cceeeeeees 26
Stephen A. Brome, An Unconscionable
Application of the Unconscionability
Doctrine: How the California Courts
Are Circumventing the Federal
Arbitration Act, 3 Hastings Bus. L.J.
IEEE SS OE aN OT 8, 26
Stephen J. Ware, Arbitration and
Unconscionability After Doctor’s
Associates, Inc. v. Casarotto, 31
Wake Forest L. Rev. 1001 (1996) ..............0000000... 27
Susan Randall, Judicial Attitudes
Toward Arbitration and the
Resurgence of Unconscionability, 52
a Sf SEs c eee meee 27
1
INTEREST OF AMICUS CURIAE!
Amicus curiae DRI—The Voice of the Defense
Bar (DRI) is an international organization that
includes more than 21,000 members involved in the
defense of civil litigation. DRI has long been a voice in
the ongoing effort to make the civil justice system more
fair and efficient. To that end, DRI regularly
participates as amicus curiae in cases that raise issues
of vital concern to its members, their clients, and the
judicial system.
This case is of significant interest to DRI
because its members routinely represent clients
seeking to compel arbitration of claims brought under
wage and hour, consumer protection, or other state
laws that are subject to binding arbitration clauses.
Accordingly, DRI’s members are familiar with the
common occurrence of state and federal courts refusing
to enforce arbitration clauses (including in class action
litigation) because of state public policy,
unconscionability principles, or other tenets of state
law.
This case is another in a long line of state and
federal court decisions refusing to enforce the
1 This brief was authored by amicus curiae and its
counsel, and was not authored in whole or in part by counsel for a
party. No one other than amicus curiae, its members, or its
counsel has made any monetary contribution to the preparation or
submission of this brief. All parties provided written consent to
the filing of amicus curiae briefs, and this written consent is on
file with this Court.
2
preemptive mandate of the Federal Arbitration Act
(FAA) that arbitration clauses be enforced according to
their terms. Of particular concern to DRI and its
members is the Ninth Circuit’s reliance on California’s
state-law doctrine of unconscionability, under which
courts skeptical of arbitration evade the FAA’s
preemptive effect based on policy judgments about
whether arbitration agreements are insufficiently fair.
In doing so, these courts refuse to acknowledge the
basic principle, embodied in the Supremacy Clause of
the U.S. Constitution, that federal law preempts state
laws where they stand as an obstacle to the purposes
and objectives of the FAA.
The FAA was enacted to create “a body of
uniform federal law governing contracts within its
scope.” Medtronic AVE, Inc. v. Advanced
Cardiovascular Sys., Inc., 247 F.3d 44, 54 (3d Cir.
2001). DRI and its members seek uniform application
of the FAA across the nation in order to ensure that
arbitration can achieve its basic purpose of resolving
disputes efficiently, predictably, and at minimal cost.
The Ninth Circuit’s decision in this case, and the
specific California unconscionability rules that it
applies, thwart that goal. This Court should reverse.
+
SUMMARY OF ARGUMENT
The FAA was enacted “in response to
widespread judicial hostility to arbitration,” and
requires courts to “rigorously enforce’ arbitration
agreements according to their terms,” including the
terms setting “the rules under which that arbitration
3
will be conducted.” Am. Express Co. v. Italian Colors
Rest., 133 S. Ct. 2304, 2308-09 (2013) (citations
omitted).
As this Court has recognized, “[s]tate courts
rather than federal courts are most frequently called
upon to apply the [FAA], including the Act’s national
policy favoring arbitration. It is a matter of great
importance, therefore, that state supreme courts
adhere to a correct interpretation of the legislation.”
Nitro-Lift Techs., L.L.C. v. Howard, 133 S. Ct. 500, 501
(2012) (per curiam). Unfortunately, state courts have
long exhibited the very “judicial hostility towards
arbitration that prompted the FAA” decades ago, and
have employed “a great variety’ of ‘devices and
formulas” to avoid enforcing arbitration agreements.
AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 341
(2011) (citation omitted).
In recent years, state court resistance to
arbitration agreements has been based on § 2 of the
FAA, which provides that arbitration agreements must
be enforced “save upon such grounds as exist at law or
in equity for the revocation of any contract.” 9 U.S.C.
§ 2 (2012). Reasoning that unconscionability is a state
contract law doctrine that can render “any contract”
unenforceable, state courts have increasingly held
arbitration agreements unenforceable by applying
arbitration-specific unconscionability rules that are
avowed to be only general principles of state
unconscionability law even as they actually cloak a
hostility to arbitration. The difficulty of determining
whether an unconscionability analysis is being applied
evenhandedly to an arbitration agreement has allowed
these state courts to nullify arbitration agreements
4
under the guise of § 2’s saving clause based on state
policy grounds that are hostile to arbitration.
Recognizing this potential for manipulation of
the unconscionability doctrine to evade FAA
preemption, this Court held in Concepcion that “[t]he
‘principal purpose’ of the FAA is to ‘ensurfe] that
private arbitration agreements are enforced according
to their terms” and that states cannot—whether in the
guise of unconscionability, public policy, or some other
state-law defense—“require a procedure that is
inconsistent with the FAA, even if it is desirable for
unrelated reasons.” Concepcion, 563 U.S. at 343, 350
(citation omitted). The Court held that the FAA
preempts such defenses where they “have a
disproportionate impact on arbitration agreements”
even though these defenses “presumably apply” to all
contracts, because “a doctrine normally thought to be
generally applicable, such as... unconscionability,”
can be “applied in a fashion that disfavors arbitration.”
Id. at 340-41. The Court concluded that the FAA
preempts unconscionability defenses that would allow
a state court to invalidate an arbitration agreement
because it prescribes procedures that are undesirable
for state policy reasons. See id. at 340-43, 349-51.
Despite Concepcion’s sharp rebuke that
“California’s courts” in particular “have been more
likely” to apply their own state unconscionability laws
to preclude the enforcement of arbitration agreements,
id. at 341, courts applying California law have
persisted in using arbitration-specific unconscionability
rules as a rationale to resist the mandate of the FAA.
The decisions of the district court and the Ninth
5
Circuit in this case are examples of this continuing
post-Concepcion trend.
Both courts interpreted the arbitration clause in
the standard counseling services contract of MHN
Government Services, Inc. (MHN) by looking to
California law—and Ninth Circuit cases interpreting
California law—directly overruled by or in direct
conflict with Concepcion. See, e.g., Pet. App. 3a-5a,
19a. The lower courts’ application of California law
violates the Supremacy Clause of the USS.
Constitution, and California may not “opt out” of the
Supremacy Clause. “When this Court has fulfilled its
duty to interpret federal law, a state court may not
contradict or fail to implement the rule so established.
See U.S. Const., Art. VI, cl. 2.” Marmet Health Care
Ctr., Inc. v. Brown, 132 S. Ct. 1201, 1202 (2012) (per
curiam).
This brief will trace the history of California’s
efforts, both before and after Concepcion, to apply
state-law unconscionability rules to avoid enforcing
arbitration agreements according to their terms, as
mandated by the FAA. Incorrect and disproportionate
use of the unconscionability doctrine has permitted
California courts to invalidate arbitration agreements
they deem too unfair or one-sided, an analysis
preempted by the FAA because it rests on policy
judgments about the efficacy of arbitration for the
vindication of a litigant’s rights. Furthermore,
California’s unconscionability standards are preempted
by the FAA because they take their meaning from the
fact that an arbitration agreement is at issue, and as
applied have a disproportionate impact on such
agreements, particularly when California’s state-law
6
severability rule is simultaneously applied in a manner
unique to arbitration agreements. Finally, this brief
will explain that, rather than applying ill-defined
standards of fairness under the guise of an
unconscionability analysis, courts should be limited to
invalidating arbitration agreements based on
unconscionability only when required to do so by
constitutional due process requirements.
+
ARGUMENT
A THE FAA PREEMPTS CALIFORNIA’S
ARBITRATION-SPECIFIC UNCONSCION-
ABILITY RULES.
A. The question presented in this case
encompasses whether California’s
unconscionability test, as applied to
arbitration agreements, is preempted by
the FAA.
The petition for a writ of certiorari here presents
the question “whether California’s arbitration-only
severability rule is preempted by the FAA.” Pet.i. As
respondents concede, “[t}he significance of any impact
that California’s severance doctrine may have on the
FAA’s objectives depends, in the first instance, on the
scope of the state’s unconscionability doctrine.” Pet.
Opp. 32-33. This is unsurprising because, under
California law, questions about whether specific terms
can be severed from an arbitration agreement come
into play only after a court first deems those terms to
be unconscionable pursuant to state law, and this
7
severability analysis turns on the degree to which an
“unconscionable taint” permeates the agreement. See
Armendariz v. Found. Health Psychcare Servs., Inc., 24
Cal. 4th 83, 121-25, 6 P.3d 669, 695-97 (2000).
Consequently, the extent to which the California rules
governing whether an arbitration agreement is
unconscionable contravene the FAA necessarily
influences how a court will assess the “unconscionable
taint” in the agreement and apply the arbitration-only
severability rule.
Because California’s unconscionability rules are
inextricably intertwined with the state’s severability
rule, this Court—in resolving whether California’s
arbitration-only severability rule is preempted by the
FAA—can and should decide the antecedent question
whether the FAA preempts’ California’s
unconscionability rules as applied to arbitration
agreements.?
2 This Court’s “power to decide [issues] is not limited by
the precise terms of the question presented.” Procunier v.
Navarette, 434 U.S. 555, 559 n.6 (1978). Rather, that power
extends to any question “essential” to the disposition of the issues
in a case. United States v. Mendenhall, 446 U.S. 544, 551 n.5
(1980); see also Gross v. FBL Fin. Servs., Inc., 557 U.S. 167, 173
n.1 (2009) (“[T]he statement of any question presented is deemed
to comprise every subsidiary question fairly included therein.”
(citation omitted)).
8
B. The FAA precludes a court from refusing
to enforce an arbitration agreement on the
ground that its terms are undesirable as a
matter of state public policy.
Before Congress enacted the FAA in 1925, courts
viewed arbitration with disfavor in no small measure
because of “judges’ paternalistic attitude that only they
could ensure that individual plaintiffs would be
afforded a fair opportunity to challenge corporate
defendants.” Stephen A. Broome, An Unconscionable
Application of the Unconscionability Doctrine: How the
California Courts Are Circumventing the Federal
Arbitration Act, 3 Hastings Bus. L.J. 39, 42 (2006).
Congress enacted the FAA to overcome this judicial
hostility to arbitration agreements by requiring courts
to place them “on an equal footing with other
contracts” and “enforce them according to their terms.”
Concepcion, 563 U.S. at 338. The FAA preempts any
contrary state law and is binding on state courts as
well as federal. Southland Corp. v. Keating, 465 U.S.
1, 10-17 (1984).
Congress tempered the FAA’s mandate to
respect parties’ freedom of contract by including in the
FAA a saving clause that preserves from preemption
generally applicable state-law contract defenses. 9
U.S.C. § 2; see Concepcion, 563 U.S. at 342. But even a
contract defense that a state court characterizes as
“generally applicable” is preempted by the FAA if the
defense “stands as an obstacle to the accomplishment
and execution of the full purposes” of the FAA.
Concepcion, 563 U.S. at 340-42, 351 (citation omitted).
9
Concepcion held that the FAA preempted the
California Supreme Court’s decision in Discover Bank
v. Superior Court, 36 Cal. 4th 148, 113 P.3d 1100
(2005), which had applied California’s
unconscionability standards to prohibit class action
waivers in arbitration contracts. Concepcion, 563 U.S.
at 339, 351. Concepcion emphasized that, while the
FAA’s saving clause “permits agreements to arbitrate
to be invalidated by ‘generally applicable contract
defenses, such as fraud, duress, or unconscionability,”
the FAA preempts such defenses where they “have a
disproportionate impact on arbitration agreements”
even though these defenses “presumably apply” to all
contracts. Jd. at 338, 341 (citation omitted).
Concepcion concluded that the FAA preempts
unconscionability or public policy defenses that would
allow a state court to invalidate an arbitration
agreement on the ground it prescribes procedures that
are undesirable for state policy reasons. See id. at 340-
43, 349-51.3
3 Justice Thomas offered an additional basis for finding
state-law unconscionability and public policy defenses preempted
by the FAA when applied to invalidate an arbitration agreement.
The saving clause in § 2 of the FAA, read in harmony with the
plain language of the FAA’s other provisions,
require[s} enforcement of an agreement to
arbitrate unless a party successfully asserts a
defense concerning the formation of the
agreement to arbitrate, such as fraud, duress, or
mutual mistake. Contract defenses unrelated to
the making of the agreement—such as public
policy—could not be the basis for declining to
enforce an arbitration clause.
(continued...)
10
In sum, Concepcion “found Discover Bank
objectionable” because Discover Bank “allowed courts
to ignore and refuse to enforce the clear terms of the
parties’ agreement, and instead employ a judicial
policy judgment” that a procedure to which the parties
did not contractually agree “would better promote the
vindication of the parties’ rights in certain cases.”
Truly Nolen of Am. v. Superior Court, 208 Cal. App.
4th 487, 506, 145 Cal. Rptr. 3d 432, 445 (2012); see
Italian Colors, 133 S. Ct. at 2308-09 (holding that the
FAA requires courts to “rigorously enforce’ arbitration
agreements according to their terms,” including the
terms setting “the rules under which that arbitration
will be conducted” (citation omitted)); see also Italian
Colors, 133 S.Ct. at 2313 (Thomas, J., concurring)
(“Italian Colors voluntarily entered into a contract
containing a bilateral arbitration provision. It cannot
(...continued)
Concepcion, 563 U.S. at 351-56 (Thomas, J., concurring) (citation
omitted). The “[rjefusal to enforce a contract for public-policy
reasons does not concern whether the contract was properly
made” under California law. Jd. at 356 (Thomas, J., concurring);
see also Cruz v. Cingular Wireless, LLC, 648 F.3d 1205, 1212,
1215 (11th Cir. 2011) (applying Justice Thomas's analysis in
Concepcion to affirm an order compelling arbitration in part
because plaintiffs argued the arbitration agreement violated
“public policy” and thus did “not allege any defects in the
formation of the contract”). Justice Thomas therefore concluded
that the FAA’s saving clause did not preserve from preemption
Discover Bank’s “unconscionab{ility]” rule because the rule was
grounded in state public policy considerations rather than
predicated on a concern for the making of a contract. Concepcion,
563 U.S. at 355-56 (Thomas, J., concurring).
11
now escape its obligations merely because the claim it
wishes to bring might be economically infeasible.”).
C. California’s long resistance to FAA
preemption based on arbitration-specific
standards has continued unabated after
Concepcion.
The Ninth Circuit’s effort in this case to
circumvent the FAA under the guise of applying a
“neutral” California unconscionability rule is not a
unique occurrence, but merely one example of a long-
standing hostility among the state and lower federal
courts towards the FAA. Notwithstanding this Court’s
rulings to the contrary, California courts aggressively
refuse to enforce arbitration agreements. See
Concepcion, 563 U.S. at 341. Time and again, this
Court has been called on to eliminate barriers to
arbitration put in place by California’s legislature and
courts. See, e.g., id. at 337-51; Preston v. Ferrer, 552
U.S. 346, 349-63 (2008); Perry v. Thomas, 482 U.S. 483,
488-93 (1987); Southland Corp., 465 U.S. at 10-17
A brief history of the arbitration-specific
unconscionability doctrine employed by the California
Supreme Court—both before and after Concepcion—
will provide useful context for assessing California’s
resistance to this Court’s FAA precedents:
a Armendariz. In Armendariz, the
California Supreme Court held that as a matter of
state public policy courts can refuse to enforce
mandatory employment agreements to arbitrate
unwaivable state statutory claims for employment
discrimination if they deem the arbitration clause at
12
issue to be unconscionable. 24 Cal. 4th at 90-91, 99-
103, 6 P.3d at 674, 679-82. Rather than apply general
principles of unconscionability law to make that
determination, the court instead invented arbitration-
specific rules mandating a “modicum of bilaterality” in
arbitration—i.e., that an arbitration clause required as
a condition of employment must apply to both claims
more likely to be brought by an employer and claims
more likely to be brought by an employee. Id. at 117-
19, 6 P.3d at 692-93. In reaching the conclusion that
an arbitration clause cannot be too one-sided, the
California Supreme Court rejected the notion that its
version of unconscionability law impermissibly “takes
its meaning precisely from the fact that a contract to
arbitrate is at issue,” Perry, 482 U.S. at 492 n.9, and
thus was preempted by the FAA. Instead, it held that
“ordinary principles of unconscionability may manifest
themselves in forms peculiar to the arbitration
context.” Armendariz, 24 Cal. 4th at 119, 6 P.3d at
693.
Applying this standard, the California Supreme
Court concluded the arbitration agreement in
Armendariz was “unconscionably unilateral” where it
violated state public policy. Jd. at 91, 121, 6 P.3d at
674, 694.
2. Little. Several years after Armendariz, in
Little v. Auto Stiegler, Inc., 29 Cal. 4th 1064, 63 P.3d
979 (2003), the California Supreme Court reiterated
Armendariz’s state public policy limitation on the
enforceability of arbitration agreements governed by
the FAA, and further developed California’s
arbitration-specific unconscionability rules. See id. at
1071-81, 63 P.3d at 983-90. Little held that one type of
13
substantively unconscionable arbitration clause
originates with “the party imposing arbitration [who]
mandates a post-arbitration proceeding, either judicial
or arbitral, wholly or largely to its benefit at the
expense of the party on which the arbitration is
imposed.” Id. at 1072, 63 P.3d at 984. The court then
invalidated a contractual term authorizing either party
to appeal to a second arbitrator from an arbitral award
exceeding $50,000, concluding it would unduly favor
defendants over plaintiffs. Jd. at 1071 74, 63 P.3d at
983-85.
3. Discover Bank. Two years later, in
Discover Bank, the California Supreme Court
addressed whether courts may invalidate class action
arbitration waivers pursuant to an unconscionability
defense. 36 Cal. 4th at 152-53, 160-63, 113 P.3d at
1103, 1108-10. The California Supreme Court held
that because class actions and arbitrations are “often
inextricably linked to the vindication” of substantive
state rights, class arbitration waivers are contrary to
California public policy and therefore unconscionable
when class actions are the only effective way to halt
and redress wrongful conduct. Jd. at 160-63, 113 P.3d
at 1108-10. Discover Bank held that the FAA did not
preempt its unconscionability holding because, while
specifically tailored to arbitration agreements, the
unconscionability determination could be traced to a
general state public policy against exculpatory
contracts. See id. at 163-67, 113 P.3d at 1110-13.
4. Sonic I. In Sonic-Calabasas A, Inc. v.
Moreno (Sonic J), 51 Cal. 4th 659, 247 P.3d 130 (2011),
a decision issued just two months before Concepcion,
the California Supreme Court concluded that an
14
agreement to resolve disputes through arbitration
impermissibly waived the “advantages” of certain
procedures that California laws made available to
employees who pursue state statutory wage claims in
an administrative proceeding before the state Labor
Cc nissioner’s office. See id. at 668-69, 671-72, 679,
681 n.4, 247 P.3d at 133-35, 140-41, 142 n.4. The
California Supreme Court concluded that substituting
arbitration as an alternative to the Labor
Commissioner procedures violated California public
policy and rendered the agreement unconscionable as
written. Jd. at 678-84, 686-87, 247 P.3d at 140-44, 145-
46. Applying the reasoning of Discover Bank, the court
also held that this result was not preempted by the
FAA. Id. at 687-95, 247 P.3d at 146-52.
5. Sonic II. This Court vacated Sonic J and
remanded for reconsideration in light of Concepcion.
See Sonic-Calabasas A, Inc. v. Moreno, 132 S. Ct. 496
(2011). On remand, the California Supreme Court
addressed whether any barrier to the vindication of a
plaintiffs right to recover unpaid wages under
California law “would make the arbitration agreement
unconscionable or otherwise unenforceable . . . and, if
so, whether such a rule would be preempted by the
FAA.” Sonic-Calabasas A, Inc. v. Moreno (Sonic II), 57
Cal. 4th 1109, 1142, 311 P.3d 184, 200 (2013).
The California Supreme Court noted that, when
an employee elects to pursue his state statutory nght
to recover unpaid wages before the Labor
Commissioner rather than in court, state law affords
the employee certain hearing and posthearing
procedures that are designed to “reduc[e] the costs and
risks of pursuing a wage claim in several ways.” Id. at
15
1129, 311 P.3d at 191. The court held it appropriate to
consider whether agreed-upon arbitration procedures
fail to include these statutory procedures, and whether
the absence of these procedures fails to “provide an
employee with an accessible and affordable arbitral
forum for resolving wage disputes.” Id. at 1146, 311
P.3d at 203.
In the court’s view, this unconscionability
standard survived FAA preemption even after
Concepcion and Italian Colors. Relying on
Armendariz, which preceded both decisions, the
majority maintained that the FAA allows state courts
to refuse to enforce agreements to arbitrate state
statutory claims where arbitration would not afford
procedural benefits that plaintiffs would have received
outside arbitration. Jd. at 1150-52, 311 P.3d at 206-08
(citing Armendariz, 24 Cal. 4th at 98-99, 6 P.3d at 679-
80).
Justice Chin’s dissenting opinion explained that
the majority’s decision—which concluded that courts
have the power to create state-law rules “uniquely in
the context of arbitration,” id. at 1143, 311 P.3d at 201
(majority opinion)—impermissibly applied a state-law
contract defense to an arbitration agreement based on
the uniqueness of that agreement, id. at 1190-91, 311
P.3d at 235 (Chin, J., concurring in part & dissenting
in part). However, “a court may not ‘rely on the
uniqueness of an agreement to arbitrate as a basis for
a state-law holding that enforcement would be
unconscionable, for this would enable the court to effect
what ..the state legislature cannot.” Concepcion,
563 U.S. at 340 (citation omitted). Such an arbitration-
specific rule is preempted by the FAA because it has “a
16
disproportionate impact on arbitration agreements.”
Id. at 341. By grounding its analysis on an
unconscionability standard that is peculiar to
arbitration, Sonic II's development of a “unique rule”
for arbitration agreements flouted Concepcion. Sonic
IT, 57 Cal. 4th at 1190-91, 311 P.3d at 235 (Chin, J.,
concurring in part & dissenting in part).
6. Sanchez. Most recently, in Sanchez v.
Valencia Holding Co., 61 Cal. 4th 899, 353 P.3d 741
(2015), the California Supreme Court reversed a lower
court decision holding an arbitration agreement in an
automobile sales contract unenforceable on
unconscionability grounds. But the California
Supreme Court reaffirmed that arbitration provisions
may be found unconscionable if they “contravene the
public interest or public policy,” id. at 911, 353 P.3d at
748 (citation omitted), and approved “using [the]
unconscionability doctrine on a case-by-case basis to
protect. consumers against fees that unreasonably
limit access to arbitration,” id. at 920, 353 P.3d at 755.
The California Supreme Court rejected the
premise that the FAA preempts such unconscionability
rules after Concepcion. See id. at 906-07, 912-13, 920-
21, 353 P.3d at 745-46, 749-50, 755-56. The court
emphasized that the FAA does not preempt
unconscionability defenses, id. at 906, 353 P.3d at 745-
46, even though Concepcion had concluded the FAA
preempted Discover Bank’s unconscionability rules,
Concepcion, 563 U.S. at 337-51. Adhering to Sonic il’s
interpretation of Concepcion, the court held that the
FAA does not preclude states from applyg their
unconscionability rules to ensure that the “arbitral
scheme set forth in a contract is ix practice ‘an
17
accessible, affordable process for resolving. .
disputes.” Sanchez, 61 Cal. 4th at 921, 353 P.3d at
756 (citation omitted).
In his dissenting opinion, Justice Chin noted
that after Italian Colors, it is clear “the FAA preempts
the majority’s rule insofar as it makes a ‘substantial
deterrent effect’ sufficient to establish substantive
unconscionability.” Jd. at 942, 353 P.3d at 770 (Chin,
J., concurring in part & dissenting in part). The
dissent further explained that under this Court’s
“binding precedent, if a cost provision does not impose
fees that ‘make access to the forum
impracticable’ .. then the FAA precludes a court from
invalidating it as unconscionable because of a
subjective determination that it will, in a particular
case, ‘have a substantial deterrent effect’ on a party’s
exercise of the right to request a second arbitration.”
Id. at 942, 353 P.3d at 770-71 (Chin, J., concurring in
part & dissenting in part) (citations omitted).
“ke
Consistent with its own arbitration
unconscionability jurisprudence, the California
Supreme Court has given California’s intermediate
appellate courts virtually free rein in using the
unconscionability doctrine to resist Concepcion. In
multiple cases in which California’s intermediate
appellate courts have invalidated arbitration
agreements on the ground they are substantively
unconscionable, the California Supreme Court has
denied review, allowing such decisions to stand. See,
e.g., Pinela v. Neiman Marcus Grp., Inc., 238 Cal. App.
4th 227, 250, 190 Cal. Rptr. 3d 159, 178-79 (2015),
18
review denied, Sept. 16, 2015; Elite Logistics Corp. v.
Wan Hai Lines, Lid., B252543, 2015 WL 3522606, at
*1 (Cal. Ct. App. June 4, 2015), review denied, S »pt. 9,
2015; Woods v. JFK Mem1 Hosp., Inc., G050286, 2014
WL 5475231, at *1 (Cal. Ct. App. Oct. 30, 2014), review
denied, Jan. 21, 2015; Samaniego v. Empire Today
LLC, 205 Cal. App. 4th 1138, 1141-42, 140 Cal. Rptr.
3d 492, 495 (2012), review denied, July 11, 2012;
Wherry v. Award, Inc., 192 Cal. App. 4th 1242, 1245,
123 Cal. Rptr. 3d 1, 3 (2011), review denied, Apr. 27,
2011.
The Ninth Circuit has sided with California
courts in determining that California’s application of
the unconscionability doctrine to invalidate arbitration
agreements is not preempted by the FAA. In
Chavarria v. Ralphs Grocery Co., 733 F.3d 916 (9th
Cir. 2013), which the panel below found controlling
when it rejected the petitioner's FAA preemption
arguments in the present case, see Pet. App. 5a-6a, the
Ninth Circuit applied the unconscionability rules
articulated by the California Supreme Court in
Armendariz to hold unconscionable an arbitration
provision that effectively gave the power to select the
arbitrator to the party not requesting arbitration. The
Ninth Circuit acknowledged that “the FAA preempts
state laws having a ‘disproportionate impact’ on
arbitration” and that “any state law that invalidated
this provision would have a disproportionate impact on
arbitration because the term is arbitration specific.”
Id. at 927. But the court reasoned that state law must
be able to “require some level of fairness in an
arbitration agreement” and that the “FAA does not
preempt [California law’s] invalidation of [the]
19
arbitration policy” so long as it “reflects a generally
applicable [state] policy against abuses of bargaining
power.” Id.
D. California’s unconscionability standards
are preempted because they permit courts
to invalidate arbitration agreements based
on state policy concerns about fairness.
Although California courts have employed a
variety of verbal formulations to describe the standard
for determining whether a contract is substantively
unconscionable, “all mean the same thing”: “[t]he
ultimate issue in every case is whether the terms of the
contract are sufficiently unfair, in view of all relevant
circumstances, that a court should withhold
enforcement.” Sanchez, 61 Cal. 4th at 911-12, 353 P.3d
at 749.
But normative judgments about the fairness of
arbitration procedures are not a basis for invalidating
arbitration agreements governed by the FAA. Acourt’s
determination that an arbitration agreement is
“sufficiently unfair” under state law—and therefore
unconscionable—embodies little more than a state
policy judgment about the efficacy of arbitration as a
forum for vindicating a plaintiffs rights. See, e.g., id.
at 911 12, 353 P.3d at 748-49 (holding that contract’s
terms are unconscionable if they “contravene the public
interest or public policy”); Sonic I, 57 Cal. 4th at 1145-
46, 1154-55, 311 P.3d at 202-03, 209 (unconscionability
rules are concerned with whether terms “contravene
the public interest or public policy” and courts may
therefore consider whether the parties’ agreed-upon
arbitration procedures are unconscionable if they fai!
20
to include procedural protections available to an
employee outside of arbitration as those protections
would help “vindicate” the employee’s state statutory
rights (citation omitted)). As commentators have
noted, the California Supreme Court has expressed
“deeply rooted doubts regarding the fairness of
arbitration,” especially “in an employment setting.”
Michael G. McGuinness & Adam J. Karr, California’s
“Unique” Approach to Arbitration: Why This Road Less
Traveled Will Make All the Difference on the Issue of
Preemption Under the Federal Arbitration Act, 2005 J.
Disp. Resol. 61, 84.
After Concepcion, such a policy judgment clashes
with the FAA’s mandate that courts enforce arbitration
agreements according to their terms. As this Court
recently confirmed, the FAA requires courts to
“rigorously enforce’ arbitration agreements according
to their terms,” including the terms setting “the rules
under which that arbitration will be conducted.”
Italian Colors, 133 S. Ct. at 2309 (citations omitted).
In other words, the FAA itself imposes a binding policy
judgment, which cannot be superseded by state public
policy in the guise of an unconscionability rule. See
Concepcion, 563 U.S. at 350 (“States cannot require a
procedure that is inconsistent with the FAA, even if it
is desirable for unrelated reasons.”); see also id. at 354-
56 (Thomas, J., concurring) (concluding that the FAA
preempted a California unconscionability rule
grounded in state public policy because a state’s “public
policy” concerns “could not be the basis for declining to
enforce an arbitration clause” under the FAA).
Consistent with the FAA, therefore, courts
cannot invalidate arbitration agreements based on a
21
finding that the agreement is insufficiently fair as a
matter of state policy, as embodied in the state’s
unconscionability standards. See THI of N.M. at Hobbs
Ctr., LLC v. Patton, 741 F.3d 1162, 1169-70 (10th Cir.
2014) (where arbitration agreement is allegedly
unconscionable because it is unfair, “the heart of the
asserted unfairness is the disparity” between
arbitration and litigation outside the arbitral forum
and the supposed lack of fairness therefore reflects a
state “policy hostile to arbitration” that is
“impermissible” under the FAA (citation omitted)).
Accordingly, California’s formulations of the
unconscionability standard—based as they are on an
assessment of fairness as a matter of state policy—
conflict with Concepcion, Italian Colors, and the
decisions of lower courts that have faithfully followed
the Supreme Court’s interpretation of the FAA.
E. The FAA also preempts the specific
unconscionability standard that was
applied here because it relies on the
uniqueness of an arbitration agreement
and has a disproportionate impact on such
agreements.
The formulation of the unconscionability
standard that the district court and the Ninth Circuit
applied in this case is an especially egregious rule at
odds with Concepcion and Italian Colors. The district
court, citing the California Supreme Court’s decision in
Armendariz, concluded that “[a|n arbitration provision
is substantively unconscionable if it is ‘overly harsh’ or
generates “one-sided results.”"” Pet. App. 19a. The
Ninth Circuit likewise looked to whether any
arbitration provision was “unjustifiably one-sided.”
22
Pet. App. 3a. Although the panel quoted the Ninth
Circuit’s earlier decision in Chavarria for this
unconscionability rule, id., Chavarria simply applied
the unconscionability rules from Armendariz and its
progeny, Chavarria, 733 F.3d at 921-23.
But as the California Supreme Court itself
acknowledged before Concepcion was decided, an
unconscionability standard that focuses on whether an
employment agreement to arbitrate statutory claims is
too “one-sided” is “peculiar to the arbitration context.”
Armendariz, 24 Cal. 4th at 117-20, 6 P.3d at 692-94;
see Gray v. Conseco, Inc., No. SA CV 00-322 DOC
(EEX), 2000 WL 1480273, at *4 (C.D. Cal. Sept. 29,
2000) (“Under California law, other non-mutual
contract provisions are valid and not unconscionable.
The language used by the California Supreme Court in
the Armendariz opinion itself demonstrates that the
rule singles out and imposes a special burden on
arbitration agreements. ..” (citation omitted)). This
is so because it turns on an examination of whether an
employer has “impose[d] a system of arbitration on an
employee that seeks to maximize the advantages and
minimize the disadvantages of arbitration for itself at
the employee’s expense.” Armendariz, 24 Cal. 4th at
118-20, 6 P.3d at 692-94.
As commentators have observed, “California
courts—and the Ninth Circuit—have taken the FAA’s
‘savings clause’ where no court ha[d] gone before”
Armendariz. McGuinness & Karr, supra, at 62. “With
only a few exceptions, arbitration agreements that
have been evaluated under California’s post-
Armendariz law have been held invalid under the
‘generally applicable contract defense of
23
unconscionability.” Jd. Based on Armendariz and its
progeny, “(t]he FAA’s savings clause, which was
enacted with the aim of placing arbitration agreements
‘on equal footing with other contracts,’ is now used as
the platform to strike them down in legion.” Jd.
The California Supreme Court’s view that its
arbitration-specific “modicum of bilaterality” test is not
preempted by the FAA is wholly untenable. See
Concepcion, 563 U.S. at 341-42 (state courts may not
use unconscionability doctrine to impose particular
arbitral procedures based on perception they will
prevent one party from having an undue advantage in
arbitration over the other); see also Gilmer v.
Interstate/ Johnson Lane Corp., 500 U.S. 20, 30 (1991)
(holding that “challenges to the adequacy of arbitration
procedures” in arbitration agreements governed by the
FAA were “insufficient to preclude arbitration of
statutory claims”).
Indeed, Concepcion held “that a court may not
‘rely on the uniqueness of an agreement to arbitrate as
a basis for a state-law holding that enforcement would
be unconscionable.” Concepcion, 563 U.S. at 341
(citation omitted). As an illustration of such a
prohibited unconscionability standard, this Court
disapproved state-law doctrines finding unconscionable
agreed-upon arbitration procedures that “would be of
greater benefit” to the defendant than to the plaintiff.
Id. at 341-42. Concepcion pointed out that while such
a mutuality rule is nominally a generally applicable
contract defense in that it applies to ““any’ contract,”
the rule would “[ijn practice have a
disproportionate impact on arbitration
agreements .” Id. at 342. Thus, a court cannot
24
disapprove on unconscionability grounds a provision
that merely specifies the procedures to be followed,
even if that provision benefits one party more than
another, because the FAA protects the right of parties
to arbitrate according to specific rules or to limit the
issues to be arbitrated. See id. at 343-45 (recognizing
that the FAA protects parties’ right to limit the issues
to be arbitrated, to arbitrate according to specific rules,
and to limit with whom they will arbitrate).
Hence, after Concepcion, the FAA preempts an
unconscionability test that relies on the uniqueness of
an arbitration agreement by deeming such an
agreement unconscionable, and therefore
unenforceable, because the arbitration procedures set
by the agreement are too one-sided. As Justice Chin’s
dissenting opinion in Sanchez explained, “the FAA
requires that (California’s} standard for
unconscionability be ‘the same for arbitration and
nonarbitration agreements,” but the California
Supreme Court “first articulated the ‘unfairly one-
sided’ formulation [of the unconscionability test]
specifically in the context of an unconscionability
challenge to an arbitration provision, and the
formulation has since been used almost exclusively in
that context.” Sanchez, 61 Cal. 4th at 937, 353 P.3d at
767 (Chin, J., concurring in part & dissenting in part)
(citation omitted). Under Concepcion, the FAA sweeps
away unconscionability rules that “have a
disproportionate impact on arbitration agreements,”
even if they are rules that would supposedly apply to
all contracts. Concepcion, 563 U.S. at 342.
It is this rigid bilaterality standard’s peculiar
focus on the uniqueness of an arbitration agreement
25
that led the Alabama Supreme Court to refuse to adopt
such a rule on the ground it was barred by the FAA.
See Ex parte McNaughton, 728 So. 2d 592, 598-99 (Ala.
1998). As the Alabama Supreme Court explained, the
standard “directly depends on arbitration for its
application” and therefore impermissibly “assigns a
suspect status to arbitration agreements.” Jd. at 598;
see also Reed Elsevier, Inc. ex rel. LexisNexis Div. v.
Crockett, 734 F.3d 594, 600 (6th Cir. 2013) (arbitration
procedure could not be found unconscionable so as to
defeat FAA preemption, even though arbitration clause
was adhesive and one-sided, because “all of these
things—the one-sided nature of the arbitration clause,
and its adhesive nature—were also present” in Jtalian
Colors, which found an arbitration agreement
enforceable “all of those concerns notwithstanding”);
Gray, 2000 WL 1480273, at *4 (“out of deference to the
federal policy favoring arbitration,” refusing to apply
Armendariz’s unconscionability test because it “singles
out and imposes a special burden on arbitration
agreements’); Torrence v. Nationwide Budget Fin., 753
S.E.2d 802, 811-12 (N.C. Ct. App. 2014) (after
Concepcion, “the one-sided quality of an arbitration
agreement is not sufficient to find it substantively
unconscionable” in cases governed by the FAA).
Empirical data confirms __ that an
unconscionability standard that takes its meaning
precisely from the fact that an agreement to arbitrate
is at issue will necessarily have a disproportionate
impact on arbitration agreements. Based on a study of
California unconscionability jurisprudence that this
Court cited in Concepcion, 563 U.S. at 342-43, one
commentator has explained that “California courts are
26
clearly biased against arbitration as an alternative
means of dispute settlement” and “[t]heir disdain
manifests” in the standard they apply to assess
whether arbitration agreements are enforceable.
Broome, supra, at 41. The Broome study demonstrated
that the unconscionability standard used by the Ninth
Circuit in this case imposes “arbitration-specific”
requirements and that, under California’s
jurisprudence predating Concepcion, “unconscionable’
means something quite different when the validity of
an arbitration agreement is at issue.” Jd. at 53-55, 67-
68.
A follow-up study of 119 California state court
decisions issued between 2005 and 2008 made findings
that “confirm[ed] those of Professor Broome.” Paul
Thomas, Note, Conscionable Judging: A Case Study of
California Courts’ Grapple with Challenges to
Mandatory Arbitration Agreements, 62 Hastings L.J.
1065, 1082-84 (2011). The data shows that under
California law “very few contracts are voided as
unconscionable—unless they can be classified as
‘agreements to arbitrate which appear to be biased
against the weaker party.” Jd. at 1070. This study
concluded that in California “unconscionability
challenges to arbitration agreements succeed at a
higher rate than unconscionability challenges to other
agreements,” id. at 1074, and that “[clourts applying
California law are most likely discriminating against
arbitration agreements in a manner that is preempted
by the interpretation of the FAA advanced by the
Supreme Court,” id. at 1084; see also McGuinness &
Karr, supra, at 62 (“California has created a new brand
27
of unconscionability. It is far more demanding—and it
is unique to arbitration.”).
This phenomenon is not limited to California. A
nationwide analysis of federal and state court decisions
between the years 1994 and 2007 found that as this
Court has closed off other means of resisting
arbitration, state law unconscionability doctrines have
become “new tools” that are “being used to limit
arbitration” and strike down arbitration agreements.
Aaron-Andrew P. Bruhl, The Unconscionability Game:
Strategic Judging and the Evolution of Federal
Arbitration Law, 83 N.Y.U. L. Rev. 1420, 1440-43 &
n.85 (2008). “Where unconscionability challenges once
appeared in less than 1% of all arbitration-related
cases, more recently they have appeared in 15-20% of
all cases involving arbitration.” Jd. at 1441; see also
Susan Randall, Judicial Attitudes Toward Arbitration
and the Resurgence of Unconscionability, 52 Buff. L.
Rev. 185, 194 (2004) (concluding that after this Court
had blocked other challenges to arbitration,
unconscionability challenges to arbitration agreements
came to represent two-thirds of all unconscionability
challenges (161 out of 235) and succeeded at twice the
rate of unconscionability arguments directed at other
types of contracts); Stephen J. Ware, Arbitration and
Unconscionability After Doctor’s Associates, Inc. v.
Casarotto, 31 Wake Forest L. Rev. 1001, 1034 (1996)
(“Judicial decisions apply unconscionability, and other
common law doctrines, more aggressively to arbitration
agreements than to other contracts.”).
Disproportionate application of the
unconscionability doctrine to arbitration agreements
can be explained only as a manifestation of hostility to
28
arbitration. “[I]t is well known that unconscionability
is generally a loser of an argument” and in the non-
arbitration context “has been mostly in intellectual
retreat for various reasons.” Bruhl, supra, at 1442.
The increasing use of unconscionability has therefore
“been aptly described by scholars as an attempt, using
one of the few tools remaining, to put the brakes on the
pro-arbitration trend and restore some sort of balance.”
Id. at 1442-43. Because “it will often be nearly
impossible to tell if a court is applying state
unconscionability doctrine evenhandedly in the way
the FAA requires,” unconscionability provides a means
for courts “to misapply, or perhaps even manipulate,
state contract doctrines so as to nullify arbitration
agreements while simultaneously frustrating the
ability of reviewing courts to reverse.” Jd. at 1422,
1449.
Il. RATHER THAN APPLYING ILL-DEFINED
STANDARDS OF FAIRNESS BASED ON
STATE PUBLIC POLICY, COURTS
SHOULD DEEM ARBITRATION
AGREEMENTS UNCONSCIONABLE ONLY
WHEN REQUIRED BY DUE PROCESS.
Some argue that arbitration provisions are
found unconscionable more often than ordinary
contract provisions because they actually are more
often unfair than other types of provisions, apart from
the requirement of arbitration itself. But even if that
were true—and there is no evidence that is the case+—
4 As this Court has explained, “streamlined procedures
of arbitration do not entail any consequential restriction on
(continued...)
29
it would not justify courts in applying freewheeling and
subjective unfairness standards based on state public
policy to advance preferred outcomes while evading
review on FAA preemption grounds.
Assessing whether an arbitration agreement is
insufficiently fair—and therefore unconscionable—
embodies a state policy judgment about the utility of
arbitration in vindicating rights. See supra, at 8-11.
Under Concepcion, such policy judgments cannot
override the FAA’s mandate requiring courts to enforce
(...continued)
substantive rights.” Shearson/Am. Express, Inc. v. McMahon, 482
U.S. 220, 232 (1987). “[T}here is nothing inherently unfair or
oppressive about arbitration clauses.” Coleman v. Prudential
Bache Sec., 802 F.2d 1350, 1352 (11th Cir. 1986). Thus, an
“employee's ‘generalized attacks’ on ‘the adequacy of arbitration
procedures” are “insufficient to preclude arbitration of statutory
claims.” 14 Penn Plaza LLC v. Pyett, 556 U.S. 247, 258 (2009)
(citation omitted).
5 The glaring and untenable inconsistencies that can
result from such subjective policy judgments are illustrated by
Woods, 2014 WL 5475231, in which a California intermediate
appellate court found an arbitration agreement to be
substantively unconscionable because it lacked sufficient
mutuality and was unfairly one-sided. Jd. at *6-*8. But the very
same (or materially similar) arbitration agreement has been held
enforceable by multiple other California appellate courts,
including by a different, earlier panel of the same appellate court
that decided Woods: Willis v. Prime Healthcare Servs., Inc., 231
Cal. App. 4th 615, 618-34, 180 Cal. Rptr. 3d 297, 298-310 (2014);
McElroy v. Tenet Health Care Corp., G047300, 2013 WL 4482928,
at *3-*6 (Cal. Ct. App. Aug. 21, 2013); Mercado v. Doctors Med.
Ctr. of Modesto, Inc., F064478, 2013 WL 3892990, at *2-*8 (Cal.
Ct. App. July 26, 2013); accord Jaffe v. Zamora, 57 F. Supp. 3d
1244, 1245-48 (C.D. Cal. 2014).
30
arbitration agreements according to their terms. To
adhere to this directive, yet protect against truly
unconscionable arbitration terms, this Court should
require state courts applying an unconscionability
analysis to do so based on constitutional due process
standards, rather than on ill-defined and inherently
subjective assessments of whether an arbitration
agreement is insufficiently fair. The FAA already
contains restrictions on arbitration procedures that are
designed to protect such due process rights. See
9 U.S.C. §§ 10-11 (2012). Those statutory protections,
supplemented as appropriate by due _ process
jurisprudence, should be the basis for any substantive
unconscionability standard in the arbitration context.
Under the FAA, a fundamentally fair arbitration
is one that occurs with proper “notice” of the
arbitration and the “opportunity to be heard and to
present relevant and material evidence and argument”
before arbitrators who “are not infected with bias.”
Bowles Fin. Grp. v. Stifel, Nicolaus & Co., 22 F.3d
1010, 1012-13 (10th Cir. 1994); see Tempo Shain Corp.
uv. Bertek, Inc., 120 F.3d 16, 20 (2d Cir. 1997) (section
10(a)(3) of the FAA codifies a “fundamental fairness”
standard pursuant to which “an arbitrator ‘must give
each of the parties to the dispute an adequate
opportunity to present its evidence and argument”
(citation omitted)). Such restrictions (along with
others) that are codified as part of the FAA for actions
pending in federal court, e.g., 9 U.S.C. § 10(a)(2)-(3),
are considered due process limitations. See Biller v.
Toyota Motor Corp., 668 F.3d 655, 663-64 (9th Cir.
2012) (grounds for vacatur of arbitration award under
FAA are “designed to preserve due process” (citation
31
omitted)); Prudential Sec., Inc. v. Dalton, 929 F. Supp.
1411, 1417 (N.D. Okla. 1996) (“fundamental fairness”
restrictions on “arbitration process” are “fundamental
due process” limitations).
These fairness limitations are “not to be equated
with the full panoply of judicial procedural safeguards
and legal ‘niceties’ of the courtroom” because “/djue
process in arbitration means satisfying ‘minimal
requirements of fairness.” McMahan & Co. v. Dunn
Newfund I, Ltd., 656 N.Y.S.2d 620, 621, 230 A.D.2d 1,
4 (App. Div. 1997) (citation omitted). But that is by
congressional design, and state court efforts based on
state public policies of fairness that attempt to impose
procedures more closely approximating courtroom
litigation upend the balance Congress sought to
achieve when taking into account the parties’ right to
control the terms under which their disputes will be
resolved. See Concepcion, 563 U.S. at 341-44, 350-52.
Whatever limitations arbitration agreements
may typically impose on arbitration procedures, these
agreements “are a far cry from the overtly oppressive
contracts traditionally policed by courts under the
doctrine of unconscionability.” McGuinness & Karr,
supra, at 90. If an agreement includes unfair
limitations, they can be readily redressed through the
due process protections for fairness already built into
the FAA by Congress. Should a case present a highly
unusual problem of unfairness that reaches
constitutional due process dimensions but that is not
already addressed in the FAA, then the FAA will, of
course, have to give way. See City of Boerne v. Flores,
521 U.S. 507, 529 (1997). Constitutional due process
protections trump the congressional dictates of the
32
FAA. And a body of due process jurisprudence exists
for courts to draw upon in ascertaining whether a
party has been deprived of adequate notice and an
opportunity to be heard. If such a deprivation has not
occurred, however, state courts may not refuse to
enforce arbitration agreements under a substantive
unconscionability standard predicated on subjective
state policy judgments about fairness, however
formulated.
Ill, THE SEVERABILITY RULE CALIFORNIA
COURTS APPLY TO ARBITRATION
AGREEMENTS IS PREEMPTED UNDER
THE FAA.
Even if this Court were to limit its focus in this
case to determining whether the severability principle
applied by the Ninth Circuit is preempted by the FAA,
it should still reverse the opinion below because
California’s arbitration-specific severability rule
disproportionately invalidates arbitration agreements.
In Armendariz, 24 Cal. 4th at 124, 6 P.3d at 696-
97, the California Supreme Court held that where “the
arbitration agreement contains more than one
unlawful provision,” that inherently “indicate[s] a
systematic effort to impose arbitration on an employee
not simply as an alternative to litigation, but as an
inferior forum that works to the employer's
advantage.” The California Supreme Court further
held that, in that circumstance, a court may refuse to
sever the unconscionable provisions on the ground that
the entire arbitration agreement is “permeated by an
unlawful purpose.” IJd., 6 P.3d at 697
33
Ever since Armendariz, California courts have
applied this arbitration-specific severability rule in a
mechanical way to disfavor arbitration agreements.
See, e.g., Pinela, 238 Cal. App. 4th at 256, 190 Cal.
Rptr. 3d at 183-84 (stating severance is appropriate
“where only one clause in an arbitration agreement [is]
found to be substantively unconscionable,” but refusing
to sever where “multiple provisions” were found
unconscionable); Trivedi v. Curexo Tech. Corp., 189
Cal. App. 4th 387, 398, 116 Cal. Rptr. 3d 804, 812-13
(2010) (following Armendariz in refusing to sever
multiple unconscionable provisions in arbitration
agreement because that is “a circumstance considered
by [the California] Supreme Court to ‘permeate’ the
agreement with unconscionability”); Fitz v. NCR Corp.,
118 Cal. App. 4th 702, 726, 13 Cal. Rptr. 3d 88, 106
(2004) (refusing to sever multiple unconscionable
arbitration provisions, holding “[i]Jn Armendariz the
California Supreme Court held that more than one
unlawful provision in an arbitration agreement weighs
against severance’).
By contrast, California courts have not applied
any presumption against severance outside the context
of arbitration agreements. Indeed, with non-
arbitration contracts, “California cases take a very
liberal view of severability, enforcing valid parts of an
apparently indivisible contract where the interests of
justice or the policy of the law would be furthered.” /n
re Marriage of Facter, 212 Cal. App. 4th 967, 987, 152
Cal. Rptr. 3d 79, 95 (2013) (citation omitted); see also
Marathon Entm‘t, Inc. v. Blasi, 42 Cal. 4th 974, 996-98,
174 P.3d 741, 743-44 (2008) (applying more liberal
approach to sever unlawful provisions of non-
34
arbitration contract). The presumption in favor of
severance is particularly strong where a contract (like
the arbitration agreement here) contains a severability
clause, which “evidence{s] the parties’ intent that, to
the extent possible, the valid provisions of the
contracts be given effect, even if some provision is
found to be invalid or unlawful.” Facter, 212 Cal. App.
4th at 985, 152 Cal. Rptr. 3d at 94 (citation omitted).
In short, California law applies a de facto
presumption against severance to arbitration
agreements that contain multiple unconscionable
provisions but a de facto presumption in favor of
severance to non-arbitration contracts containing
multiple unconscionable provisions. The California
severability doctrine thus disproportionately burdens
arbitration agreements and is therefore preempted by
the FAA. See Concepcion, 563 U.S. at 341-42.
*
35
CONCLUSION
The judgment of the Court of Appeals for the
Ninth Circuit should be reversed.
Respectfully submitted,
HORVITZ & LEVY LLP
DAVID M. AXELRAD
Counsel of Record
JOHN A. TAYLOR, JR.
FELIX SHAFIR
JOHN F. QUERIO
15760 Ventura Boulevard,
18th Floor
Encino, California 91436-3000
(818) 995-0800
daxelrad@horvitzlevy.com
DRI-THE VOICE OF THE
DEFENSE BAR
LAURA E. PROCTOR
55 West Monroe Street,
Suite 2000
Chicago, Illinois 60603
(615) 428-8638
leproctor26@icloud.com
Counsel for Amicus Curiae
DRI-The Voice of the Defense Bar
December 2, 2015
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