Amicus Curiae Brief — Campbell-Ewald Co. v. Gomez, 135 S. Ct. 2311 (2015) (No. 14-857)
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Supreme Coun, US]
FILED
JUL 23 2065
No. 14-857 OF THE CLERK
In the
Supreme Court of the Anited States
CAMPBELL-EWALD COMPANY,
Petitioner,
Vv.
JOSE GOMEZ,
Respondent.
On Writ of Certiorari to the United States
Court of Appeals for the Ninth Circuit
BRIEF FOR TRANS UNION LLC AS AMICUS
CURIAE IN SUPPORT OF PETITIONER
Michael O’Neil James C. Martin
Albert E. Hartmann Counsel of Record
REED SMITH LLP Colin E. Wrabley
10 S. Wacker Dr. Douglas C. Allen
Chicago, IL 60606 REED SMITH LLP
225 Fifth Avenue
Casey D. Laffey Pittsburgh, PA 15222
Nana Japaridze (412) 288-3546
REED SMITH LLP jcemartin@reedsmith.com
599 Lexington Ave.
New York, NY 10022
Counsel for Amicus Curiae
1
TABLE OF CONTENTS
INTEREST OF AMICUS CURIAE..................00-+-
SUMMARY OF ARGUMENT ..................ccccseeeeees
A. Consumer Reporting Agencies Like
TransUnion Play A Critical Role In
Our National Economy..........................0..+++
B. FCRA Class Actions Pose A Serious
Threat To TransUnion And Its Peer
Consumer Reporting Agencies ...................
C. Mootness Principles Engendered By
Offers Of Judgment Under Rule 68
Allow Consumer Reporting Agencies
To Expeditiously Resolve FCRA
ES
D. Uncertified Class Actions Are Not,
And Should Not Be, Exempted From
Mootness Principles Engendered By
ST
1.
There Is No Basis In Rule 23,
Rule 68, Or The FCRA For
Exempting Uncertified Class
Actions From Mootness
Principles That Follow From
EE A a
‘3
There Is No Compelling
Reason For Exempting
Uncertified FCRA Class
Actions From Mootness
Principles That Follow From
ee iemeseiiionmnnie
CONCLUSION
TABLE OF AUTHORITIES
Cases
Amchem Prods., Inc. v. Windsor,
BE Wh, GI Cie Pcvccccccessccnscscesccenvesceees
Am. Express Co. v. Italian Colors Rest.,
133 S.Ct. 2304 (2013)..............cccessseseseees
Anderson v. CNH U.S. Pension Plan,
515 F.3d 823 (8th Cir. 2008)...................
AT&T Mobility LLC v. Concepcion,
Oe | eee
Bateman v. Am. Multi-Cinema, Inc.,
623 F.3d 708 (9th Cir. 2010)...................
Beaudry v. TeleCheck Servs., Inc.,
579 F.3d 702 (6th Cir. 2009)...................
Bell Atl. Corp. v. Twombly,
a ee
Benson v. Trans Union, LLC,
387 F. Supp. 2d 834 (N.D. Ill. 2005).......
Chathas v. Local 134 Inil Bhd. of Elec.
Workers,
233 F.3d 508 (7th Cir. 2000) (Posner,
| ee
Comer v. Cisneros,
37 F.3d 775 (2d Cir. 1994) .............ceeeees
Page(s)
oe 20-21
iv
Damasco v. Clearwire Corp.,
662 F.3d 891 (7th Cir. 2011)..............
FTC v. TRW, Inc.,
628 F.2d 207 (D.C. Cir. 1980)............
Genesis Healthcare Corp. v. Symczyk,
OA
Islam v. Option One Mortgage Corp.,
432 F. Supp. 2d 181 (D. Mass. 2006)
Klotz v. Trans Union, LLC,
246 F.R.D. 208 (E.D. Pa. 2007) .........
Knights v. Publix Super Markets, Inc.,
No. 3:14-cv-00720 (M.D. Tenn. Nov.
ils Se scnccnsceccensnnsnnemssntensedatnspeetesess
Lucero v. Bureau of Collection Recovery,
Inc.,
639 F.3d 1239 (10th Cir. 2011)..........
Marek v. Chesny,
— ) ) 4
McNulty v. Fed. Hous. Fin. Agency,
954 F Supp. 2d 294 (M.D. Pa. 2013),
aff'd (3d Cir. Mar. 18, 2014)..............
Molina v. Roskam Baking Co.,
No. 1:09-cv-475, 2011 U.S. Dist.
LEXIS 136460 (W.D. Mich. Nov. 29,
Vv
Murr v. Midland Nat Life Ins. Co.,
758 F.3d 1016 (8th Cir. 2014).............cceccecceeeeeeeee 24
Murray v. GMAC Mortg. Corp.,
434 F.3d 948 (7th Cir. 2006)...................0.004. 13, 14
Murray v. New Cingular Wireless
Servs., Inc.,
523 F.3d 710 (7th Cir. BOOG).......cccccccccoscscccessosceces 17
In re Nexium Antitrust Litig.,
ge 2 6 8 13
Ortiz v. Fibreboard Corp.,
Sy Ce I ciiicnsisnsiiineriicinsioniedinemmiianiceipnien 21
Parker v. Time Warner Entm’t Co., L.P.,
be be 15
Pettrey v. Enterprise Title Agency, Inc.,
584 F.3d 701 (6th Cir. 2009).............00....00002. 19, 24
Safeco Ins. Co. of Am. v. Burr,
gg REE ane nena 17
Sarver v. Experian Info. Solutions,
390 F.3d 969 (7th Cir. 2004)...........000.......ee eee 2,7
Shady Grove Orthopedic Assocs., P.A. v.
Allstate Ins. Co.,
SEES FESS see eos 15
Spokeo, Inc. v. Robins,
No. 13-1339 (U.S.) (pending) ..................-.2200ec0000 13
Stillmock v. Weis Mkts., Inc.,
385 F. App’x 267 (4th Cir. 2010)... 28
vi
In re Toys R Us—Del., Inc.—Fair &
Accurate Credit Transactions Act
(FACTA) Litig.,
295 F.R.D. 438 (C.D. Cal. 2014) ......0.... eee eee 16
In re Trans Union Corp. Privacy Litig..,
bs | if. | & | ees 28
Trans Union LLC v. FTC,
B36 U.S. 915 (2002)..........ceccscescecsesseseccessesees 14-15
Tyson Foods, Inc. v. Bouaphakeo,
No. 14-1146 (U.S.) (pending)......................... 13-14
Wal-Mart Stores, Inc. v. Dukes,
- § 4. & — § | SEE Een reeENnremnEES 21
Zaycer v. Sturm Foods, Inc.,
896 F. Supp. 2d 399 (D. Md. 2012).............-....000- 24
Statutes
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a 11
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ry On hiatal l
| | 8 RISES ER SEE ESR nense nero 17
15 U.S.C. § 1681b(b)(3) ..........0.-00ce-ceecoecoesceccescesseseeess 17
BE GETIG.. 5 BID ciccccscevececessvsssscscevsccescenssssssvcovenses 17
Oe TE Be ii etiecccsstccsvnsnscccenioncnnsesnsemnteeseninensssns 17
BD a OB BID sce cosecscccnscscevenseenivessvessnovseees 10, 25
15 U.S.C. § 1681o(a)............ scilesnsiionaisietauaniniedintnaniameiiiitl 10
le i BD sascteciesccecerensinctccunsesncnniiersconnsnieneeinn 10
BE VEE. Fe BEI GD ccctcccsccevcccscroscccsccscccesevccosscens 16
ee se iitnciacecvenssccesccssesesseccstnneewune 11
BS TARE. B Ee cose ccccccccccesccsscssessssseseses 11, 28
i ie ID tittnsccrececcnsenepinccsscninsinntsinonniemnnness 21
Rules
Pe ee I OO icecessesninictdivenicncenisnssiorinnineensinisesseemnngia 23
i Bile Gs io i cdnccrnncnnsusniccenrvencnssionsesccuinninnnenenseiioh 23
PE Fes GI FP Cb cccctccccecvcnsteceresecsscencsnnsvasonens 21-22, 23
Be Te Gh Bo Ge ite icecierccncescnesdininccsnpicsnesnsinsconsnsiinnd 18
8 RS 5 nee 18
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Regulations
BB CBee FOG Wo nccccccccccsesssesesscesecscscssossovscenassesess 11
vill
Other Authorities
12 Charles Alan Wright & Arthur R.
Miller, Fed. Prac. & Proc. Civ.
§ BOO1 (2d ed. 2015) ...........c.cecececccccececcccscecssessceees 22
12 Charles Alan Wright & Arthur R.
Miller, Fed. Prac. & Proc. Civ.
8 ee 23
116 Cong. Rec. 36574-76 (Oct. 13, 1970) .........0000000.. 17
40 Years of Experience with the Fair
Credit Reporting Act: An FTC Staff
Report with Summary
Interpretations (July 2011),
available at
https://www.ftc.gov/sites/default/files
/documents/reports/40-years-
experience-fair-credit-reporting-act-
ftc-staff-report-summary-
interpretations/110720fcrareport.pdf ....... 9-10, 17
ix
The Accuracy and Completeness of
Consumer Credit Reports, Prepared
Statement of the Federal Trade
Commission before the U.S. Sen.
Comm. on Commerce, Science and
Transp., Subcomm. on Consumer
Protection, Product Safety, and
Insurance, (May 7, 2013), available
at
https://www.ftc.gov/sites/default/files
/documents/public_statements/prepa
red-statement-federal-trade-
commission-discussing-most-recent-
commission-report-congress-
a iiecennctiantivnsiisscsnnaitednninsne 11
Consumer Financial Protection Bureau,
Key Dimensions and Processes in the
U.S. Credit Reporting System at 3
(Dec. 2012), available at
http://files.consumerfinance.gov/f/20
1212_cfpb_credit-reporting-white-
acs icheala nent aardialianidibiniobtciamminisil 7,8
Credit Reporting Agencies Reach
Settlement with State Attorneys
general Regarding Credit Report
Inaccuracies, Practical Law (June 2,
x
David D. Schein & James D. Phillips,
Holding Credit Reporting Agencies
Accountable: How the Financial
Crisis May Be Contributing to
Improving Accuracy in Credit
Reporting, 24 Loy. Consumer L. Rev.
ERR SE SESE LAS AS a ae ee ee 12
David L. Permut & Tamra T. Moore,
Recent Developments in Class
Actions: The Fair Credit Reporting
Act, 61 Bus. Law. 931 (2006) ..........0....0...00..00000.. 12
Federal Trade Commission, Report to
Congress Under Sections 318 and
319 of the Fair and Accurate Credit
Transactions Act of 2003 (December
2004) available at
http://www.ftc.gov/reports/facta/0412
The Irr.portance of the National Credit
Reporting System to Consumers and
the U.S. Economy: Hearing Before
the Subcomm. on Fin. Insts. &
Consumer Credit of the Comm. on
Fin. Servs., 108th Cong. 2 (May 8,
2003) (statement of Michael Staten),
available at
http://commdocs.house.gov/committe
es/bank/hba90837.000/hba90837_0.h
xl
Michael E. Staten and Fred H. Cate,
The Impact of National Credit
Reporting Under the Fair Credit
Reporting Act: The Risk of New
Restrictions and State Regulation
(Financial Services Coordinating
EE EE A SS SER 2,7
Michael O’Neil, Privacy and
Surveillance Legal Issues, Leading
Lawyers on Navigating Changes in
Security Program Requirements and
Helping Clients Prevent Breaches —
The Transformation of the “Right to
Privacy” and its Unintended
Liability Consequences, 2014 WL
10441 (Aspatore Jan. 2014)............cccccceeee eee 15-16
INTEREST OF AMICUS CURIAE '
Trans Union LLC is a “consumer reporting
agency [CRA] that compiles and maintains files on
consumers on a nationwide basis,” as defined in
Section 603(p) of the Fair Credit Reporting Act
(“FCRA”), 15 U.S.C. § 168la(p). TransUnion’s
diverse work force includes over 4,000 individuals, in
30 countries, on 5 different continents. At its core,
TransUnion is a risk information solutions provider.
As one of the nation’s three nationwide CRAs
(Experian Information Solutions, Inc. and Equifax
Information Services, LLC are the others), it has
over 30 petabytes (1 million gigabytes) of
information associated with approximately one
billion consumers globally. TransUnion provides
tens of millions of consumer reports every month to
credentialed users for an identified permissible
purpose.
These items of information consist of
“tradelines” from credit grantors (“tradeline” is an
industry term for the current and _ historical
activities of a particular consumer’s account with a
particular credit grantor), and public record items
from public records’ sources. Each month,
l No party or counsel for a party authored any part of
this brief, and no person or entity other than amicus, its
members, or its counsel made a monetary contribution
intended to fund the preparation or submission of the brief.
The parties have consented to the filing of this brief.
2
TransUnion receives over one billion updates to the
items in its database. These updates come from
approximately 90,000 different sources (called
“furnishers”), including banks, credit card
companies, mortgage companies, collection agencies,
and other financial institutions. See also Benson v.
Trans Union, LLC, 387 F. Supp. 2d 834, 841 (N.D.
Ill. 2005) (noting vast scale of information received
and processed by TransUnion).
This massive bank of information serves
multiple private and public interests. Consumer
reports are used daily by employers, individuals,
financial institutions, and other commercial
enterprises in making credit, personnel, life-
management, hiring and other transactional
decisions across all channels of commerce. See
Sarver v. Experian Info. Solutions, 390 F.3d 969, 972
(7th Cir. 2004). They likewise are used by law
enforcement and counter-terrorist agencies in
locating suspected criminals. Michael E. Staten and
Fred H. Cate, The Impact of National Credit
Reporting Under the Fair Credit Reporting Act: The
Risk of New Restrictions and State Regulation
(hereinafter “The Jmpact”) at 28 (Financial Services
Coordinating Council 2003). As a result, CRAs play
a “vital role” in the national economy. 15 U.S.C.
§ 1681(a)(3).
In carrying out its diverse information-
providing functions, TransUnion is comprehensively
regulated by the FCRA, certain state counterparts to
3
the FCRA, and the Dodd-Frank Wall Street Reform
and Consumer Protection Act, 12 U.S.C. § 5301 et
seq. The regulations under the various statutory
schemes also are rigorously enforced by federal and
state agencies alike. And states have parens patriae
powers to sue under the FCRA on behalf of their
citizens.
The FCRA also allows individuals to sue for a
violation of any of its many provisions. Under the
FCRA, successful litigants can obtain statutory
penalties of up to $1,000 per violation, as well as
attorneys’ fees. And, just like the Telephone
Consumer Protection Act at issue here, the FCRA
provides for uncapped awards of statutory damages.
Over many years, the FCRA’s provisions have
been subject to varying interpretations by the
nations’ courts. Based on these decisions, the FCRA
can fairly be described as a waiting trap for the
unwary. Its many technical provisions are prone to
differing interpretation, making compliance difficult
to say the very least. To compound matters, where
CRAs are concerned, an alleged violation can be
replicated instantaneously and simultaneously over
thousands or even millions of transactions.
These compliance difficulties, coupled with the
available statutory damages and attorneys’ fees,
have forced TransUnion and other companies
regulated under the FCRA to confront a wave of
class action lawsuits. It is no exaggeration to say
4
that FCRA class action lawsuits have exploded in
recent years. And, as TransUnion knows all too
well, these lawsuits are expensive to defend and
materially and deleteriously impact the cost of doing
business and prov-ding reporting services.
Once an FCRA class action is filed, there is
enormous pressure to settle because of the
potentially catastrophic costs associated with class-
wide FCRA recoveries. Given that reality,
TransUnion has a substantial interest in legal
doctrines that promote the expeditious resolution of
class action lawsuits. Offers of judgment made
under Federal Rule of Civil Procedure 68, and the
mootness principles engendered by such offers where
an uncertified class is involved, provide one such
avenue for efficient resolution. Indeed, Rule 68
offers have their highest utility in the FCRA class
actions that threaten the greatest exposure—those
seeking solely statutory damages, which are
uncapped, for alleged willful violations—because the
class representative's maximum recovery can be
determined at the lawsuit’s outset and complete
relief can be promptly provided. TransUnion
accordingly files this amicus brief urging reversal of
the Ninth Circuit’s decision, which deprives target
defendants like TransUnion of this critical resolution
tool.
In urging this Court to reinforce the efficacy of
Rule 68, TransUnion hastens to add that the
application of mootness principles following a
5
complete offer of judgment does not pave the way for
a company to circumvent FCRA regulation or avoid
FCRA compliance. No CRA gains anything by
violating the statutory scheme, and if violations
occur, they must promptly be remedied to avoid the
costs associated with the FCRA lawsuits or
regulatory enforcement that are certain to follow.
Nor does the application of Rule 68 mootness
principles in uncertified class actions seeking
statutory damages spell the end of consumer class
actions under the FCRA, or anything close to it.
Rule 68 mootness principles apply only in those
limited circumstances where an offer of complete
relief can be calculated-and made, just as would be
true in any other action. Class actions brought
under the statute where that is not the case—for
example, where actual damages are sought—are not
susceptible to Rule 68.
On balance, the proper application of Rule 68's
mootness principles to uncertified classes serves only
to mitigate the enormous costs associated with serial
class actions where there is no actual injury. The
ability to contain those costs is essential to
TransUnion’s effective performance of its critical
position in the health of the nation’s economic
infrastructure.
6
SUMMARY OF ARGUMENT
TransUnion is under siege from class
lawsuits—most seeking uncapped statutory damage
awards for minor and inadvertent alleged FCRA
violations. In an effort to contain the escalating
costs of defending these FCRA class actions, when
appropriate, TransUnion relies on Federal Rule of
Civil Procedure 68 and the mechanism it provides
for prompt resolution of these lawsuits. Offers of
judgment under Rule 68 are particularly effective in
resolving FCRA suits seeking statutory damages
because the claimant’s potential recovery—
encompassing statutorily-determined damages and
attorneys’ fees—can be calculated and fully paid at
the outset of the dispute before further, unnecessary
attorneys’ fees are incurred litigating claims where
the plaintiff has not suffered or sought actual
damages.
The Ninth Circuit’s decision below deprives
companies such as TransUnion of this valuable
resolution tool, and does so without a firm footing in
controlling law. Nothing in Rule 68 or Federal Rule
of Civil Procedure 23 or the FCRA itself purports to
exempt uncertified class actions from the effect of
Rule 68 offers of judgment, much less the strictures
of Article III of the Constitution. Further, as
explained more fully below, there are good reasons,
grounded in established law, for applying Rule 68’s
mootness principles to uncertified FCRA class
actions.
7
ARGUMENT
A. Consumer Reporting Agencies Like
TransUnion Play A Critical Role In Our
National Economy.
In December 2012, the Consumer Financial
Protection Bureau reported that the three national
CRAs “each maintain credit files on over 200,000,000
adults and receive information from approximately
10,000 furnishers of data.” Consumer Financial
Protection Bureau, Key Dimensions and Processes in
the U.S. Credit Reporting System (hereinafter “Key
Dimensions”) at 3 (Dec. 2012), available at
http://files.consumerfinance.gov/f/201212_cfpb_credit
-reporting-white-paper pdf.”
Using this compiled information, TramsUnion
and the other two national CRAs furnish more than
1.5 bilhon consumer credit reports annually.
Federal Trade Commission, Report to Congress
Under Sections 318 and 319 of the Fair and Accurate
Credit Transactions Act of 2002 at 8-9 (December
2 See also Sarver, 390 F.3d at 972 (noting that one
CRA “processes over 50 million updates to trade
information each day”); Staten and Cate, The Impact,
supra, at 1-2 (the credit reporting system “deals in huge
volumes of data ~ over 2 billion trade line updates, 2
million public record items, an average of 1.2 million
household address changes a month, and over 200 million
individual credit files”).
8
2004) (more than 1.5 billion consumer reports
furnished annually) available at
http://www.ftc.gov/reports/facta/041209factarpt.pdf;
see also Key Dimensions, supra, at 3 (“On a monthly
basis, furnishers provide information on over 1.3
billion credit accounts .or other ‘trade lines”). As
Congress has acknowledged, this consumer reporting
system is an “elaborate mechanism” for investigating
and evaluating a consumer’s credit worthiness,
standing, and capacity. 15 U.S.C. § 1681(a)(2).
By performing this “elaborate” information-
gathering and reporting function, as Congress itself
has acknowledged, the CRAs serve a “vital role” in
the national economy. Id. at § 1681(a)(3). Indeed,
our entire “bamking system is dependent upon fair
and accurate credit reporting.” Id. at § 1681(a)(1).
To underscore the point, in a hearing before
the Subcommittee on Financial Institutions and
Consumer Credit, Michael Staten, then Professor of
Management and Director of the Credit Research
Center at Georgetown Universitys McDonough
School of Business, stated that the United States
credit reporting system is the “the most robust credit
reporting system in the world.” The Importance of
the National Credit Reporting System to Consumers
and the U.S. Economy: Hearing Before the Subcomm.
on Fin. Insts. & Consumer Credit of the Comm. on
Fin. Servs., 108th Cong. 2 (May 8, 2003) (statement
of Michael Staten), available at
http://commdocs. house.gow/committees/bank/hba908
9
37.000/hba90837_0.htm. As a result, he continued,
the consumer and mortgage-credit markets in the
United States have achieved:
[O]ne, widespread access to credit
across the age and income spectrum;
two, relatively low-interest rates on
secured loans, such as autos and home
loans; three, exceptionally broad
access to open and unsecured lines of
credit, such as bank credit card-
products; and four, relatively low
default rates across al! types of
consumer loans.
Id.
As befits any business dealing with private
financial information, TransUnion and other CRAs
are closely and comprehensively regulated, most
particularly by the detailed provisions in the FCRA.
See FTC v. TRW, Inc., 628 F.2d 207, 208-09 (D.C.
Cir. 1980) (CRAs are “comprehensively regulated by
the provisions of the FCRA”); Islam v. Option One
Mortgage Corp., 432 F. Supp. 2d 181, 185 (D. Mass.
2006) (noting the FCRA’s “elaborate regulatory
structure”). Under the FCRA, CRAs are required to
establish reasonable procedures to ensure that they
report, with maximum possible accuracy, consumer
information only to those with a legitimate need for
it. 40 Years of Experience with the Fair Credit
Reporting Act: An FTC Staff Report with Summary
10
Interpretations (hereinafter “40 Years”) at 28 (July
2011) (providing a complete list of the duties
imposed on CRAs), available at
https://www.ftc.gov/sites/default/files/documents/rep
orts/40-years-experience-fair-credit-reporting-act-ftc-
staff-report-summary-
interpretations/110720fcrareport.pdf.
The FCRA permits consumers to sue CRAs for
the violation of “any requirement imposed under”
the FCRA. 15 U.S.C. §§ 1681n(a), 1681o(a). Where
a CRA has been “negligent in failing to comply with
any requirement,” the FCRA expressly provides for
an award of “any actual damages sustained by the
consumer as a result of the failure,” as well as an
award of attorneys’ fees. Id. at § 1681lo(a). Where a
CRA is found to have “willfully” violated “any” of its
statutory duties, it is liable for “actual damages” or,
alternatively, “damages of not less than $100 and
not more $1,000,” and punitive damages, as well as
attorneys fees. Id. at § 1681n(a).
The FCRA _ authorizes administrative
enforcement by both federal and state agencies. See
id. at § 1681s. A total of eight federal agencies—
including the Federal Trade Commission and the
Consumer Financial Protection Bureau—have
enforcement authority over the FCRA. In addition
to injunctive relief, federal agencies can seek
monetary payments and penalties, and states have
parens patriae powers to bring suits on behalf of
their citizens for monetary damages. Md. at
11
§§ 1681s(a)(2)(A), (c)(1)(B). Independent of the
FCRA, the Consumer Financial Protection Bureau
has, under the ODodd-Frank Act, extensive
supervisory and additional enforcement authority
over the consumer reporting industry. See 12 U.S.C.
§ 5514; 12 C.F.R. Part 1090.
State and federal governments have wielded
these enforcement powers aggressively in recent
years. The Federal Trade Commission “has brought
over 30 actions to enforce the FCRA against CRAs,
users of consumer reports, and furnishers of
information to CRAs,” and in 2013 announced that
“[vjigorous enforcement of the FCRA is a high
priority for the Commission.” The Accuracy and
Completeness of Consumer Credit Reports, Prepared
Statement of the Federal Trade Commission before
the U.S. Sen. Comm. on Commerce, Science and
Transp., Subcomm. on Consumer Protection, Product
Safety, and Insurance at 5 (May 7, 2013), available
at
https://www.ftc.gov/sites/default/files/documents/pub
lic_statements/prepared-statement-federal-trade-
commission-discussing-most-recent-commission-
report-congress-under/130507fcra.pdf.
In addition, and again by way of example, the
attorneys general of 31 states recently announced a
multi-million dollar settlement of FCRA and similar
state statutory claims alleged against TransUnion
and other consumer reporting agencies. See Credit
Reporting Agencies Reach Settlement with State
12
Attorneys general Regarding Credit Report
Inaccuracies, Practical Law (June 2, 2015). The
settlement includes various monitoring
requirements and imposes a series of requirements
on the reporting agencies to ensure compliance.
B. FCRA Class Actions Pose A _ Serious
Threat To TransUnion And Its Peer
Consumer Reporting Agencies.
Apart from state and federal enforcement
actions, because of the intricacies in the regulatory
scheme, TransUnion and the other national CRAs
have become targets for private FCRA class actions
as well. See, e.g., David D. Schein & James D.
Phillips, Holding Credit Reporting Agencies
Accountable: How the Financial Crisis May Be
Contributing to Improving Accuracy in Credit
Reporting, 24 Loy. Consumer L. Rev. 329, 339 (2012)
(“The advent of information sharing over the
internet, the recent lending and mortgage crisis, and
the rise in popularity and proliferation of
advertisements from independent credit bureaus
has Jed to a sharp rise in CRA litigation.”); David L.
Permut & Tamra T. Moore, Recent Developments in
Class Actions: The Fair Credit Reporting Act, 61 Bus.
Law. 931, 931 (2006) (noting the “proliferation of
class action lawsuits brought under” the FCRA that,
“combined with certain class action-friendly
provisions of FCRA—such as the availability of fee
shifting and statutory damages, and the lack of a
class action damages cap—have ... push(ed] the
13
FCRA to the forefront of consumer financial services
class litigation”).
The explosion of FCRA class actions comes as
no surprise. For one thing, in some jurisdictions,
there is no apparent requirement that plaintiffs
show any actual damages from the defendants’
technical violation of the FCRA. See, e.g., Bateman
uv. Am. Multi-Cinema, Inc., 623 F.3d 708, 718-19 (9th
Cir. 2010); Beaudry v. TeleCheck Servs., Inc., 579
F.3d 702, 705-07 (6th Cir. 2009); Murray v. GMAC
Mortg. Corp., 434 F.3d 948, 953 (7th Cir. 2006); but
see Spokeo, Inc. v. Robins, No. 13-1339 (U.S.)
(pending) (considering “[wjhether Congress may
confer Article III standing upon a plaintiff who
suffers no concrete harm, and who therefore could
not otherwise invoke the jurisdiction of a federal
court, by authorizing a private right of action based
on a bare violation of a federal statute”). For
another, many courts will certify classes when they
include some—or even many—class members who
suffered no harm, and therefore would lack standing
to sue had they brought the case themselves. See,
e.g., In re Nexium Antitrust Litig., 777 F.3d 9, 25, 31-
32 (1st Cir. 2015) (affirming certification despite fact
that the class consisted of thousands who were not
injured); but see Tyson Foods, Inc. v. Bouaphakeo,
No. 14-1146 (U.S.) (pending) (considering “[w]hether
a class action may be certified when the class
contains hundreds of members who were not injured
and have no legal right to any damages”).
14
The ease with which even “no-injury” FCRA
class actions can be certified has magnified the
already-serious threat those lawsuits pose to
TransUnion and the consumer reporting industry.
The potential class-wide liability in such suits is
staggering, particularly because the FCRA lacks an
express statutory cap on damage awards. See
Bateman, 623 F.3d at 718; Murray, 434 F.3d at 953.5
Bateman is typical of this catastrophic exposure.
There, the defendant faced a $290 million liability
just for including more than 5 digits of account
numbers on credit card receipts—even though the
complaint contained no allegation of any actual
harm. Bateman, 623 F.3d at 710-11. Similarly, as
Justices Kennedy and O’Connor noted in Trans
Union LLC v. FTC, 536 U.S. 915 (2002), TransUnion
faced a potentially “crushing” multi-billion dollar
liability in an FCRA class action for violating the
FTC’s “nonsensical” decision to ban the disclosure of
names and addresses on “target marketing lists’—
and despite the fact that TransUnion was expressly
permitted to disclose “detailed credit performance
information, including bill payment history[,]” which
3 Moreover, in Bateman and Murray, the Ninth and
Seventh Circuits both rejected the defendants’
contentions that the possibility of “annihilating damages”
in “no injury’ FCRA class actions precluded class
certification. Bateman, 623 F.3d at 718-19; Murray, 434
F.3d at 953-54.
15
disclosure was “far more invasive of consumer
privacy....” Jd. at 917 (Kennedy, J., dissenting).
As this Court and others also have
acknowledged, the in terrorem effect of these
extraordinary damage exposures provides a strong
compulsion to settle even baseless claims. See AT&T
Mobility LLC v. Concepcion, 131 S. Ct. 1740, 1752
(2011) (when faced with “even a small chance of a
devastating loss,” defendants will feel significant
“pressure[]” to settle even “questionable claims”);
Bell Atl. Corp. v. Twombly, 550 U.S. 544, 559 (2007)
(expensive litigation “will push _ cost-conscious
defendants to settle even anemic cases”); Shady
Grove Orthopedic Assocs., P.A. v. Allstate Ins. Co.,
559 U.S. 393, 445 n.3 (2010) (Ginsburg, J.,
concurring) (“When representative plaintiffs seek
statutory damages, pressure to settle may be
heightened because a class action poses the risk of
massive liability unmoored to actual injury.”); see
also Parker v. Time Warner Entm’t Co., L.P., 331
F.3d 13, 22 (2d Cir. 2003) (aggregated statutory
damages claims can produce “an in terrorem effect
on defendants, which may induce unfair
settlements”); Michael O’Neil, Privacy and
Surveillance Legal Issues, Leading Lawyers on
Navigating Changes in Security Program
Requirements and Helping Clients Prevent Breaches
— The Transformation of the “Right to Privacy” and
its Unintended Liability Consequences, 2014 WL
10441, at *6 (Aspatore Jan. 2014) (“The impact of
16
federal statutes that allow the award of statutory
damages for violations that cause no harm is
exponentially multiplied by the class-action
mechanism of Federal Rule of Civil Procedure 23.”).
Cases asserting only technical violations of
the FCRA—violations that cause no tangible harm to
consumers—still generate the same heightened
pressure to settle. See, e.g., In re Toys R Us—Del.,
Inc.—Fair & Accurate Credit Transactions Act
(FACTA) Litig., 295 F.R.D. 438 (C.D. Cal. 2014)
(approving class settlement that could potentially
award the class $391.5 million and granting class
counsel $458,602.54 in attorneys’ fees even though
“no putative class member had alleged any actual
injury”); Knights v. Publix Super Markets, Inc., No.
3:14-cv-00720 (M.D. Tenn. Nov. 12, 2014) (court
approved settlement of $6.8 million to settle claim
for inclusion of extraneous language on a disclosure
form).
Unfortunately for TransUnion and the other
national CRAs, there is no readily apparent way to
shut down this threat.4 The FCRA’s myriad
regulatory provisions, burdened by multiple, highly-
‘ Nor is the threat limited to CRAs. The FCRA also
strictly regulates “furnishers” of information to the CRAs,
and “users’—including employers—of the reports that
CRAs issue. 15 U.S.C. §§ 1681s-2(a) (“furnishers”),
1681b(f), 1681m (“users”), and 1681b(b)(2) and b(b)(3)
(employers).
17
technical subparts—the statute contains no fewer
than 31 separate sections, 145 subsections, and
approximately 34,000 words—present exceedingly
difficult compliance challenges.5 This Court has
noted as much, pointing out the FCRA’s “less-than-
pellucid” text and the “dearth of guidance” on its
proper construction. Sa/feco Ins. Co. of Am. v. Burr,
551 U.S. 47, 70 (2007). And, even “recklessness” is
enough to satisfy the FCRA’s willfulness standard
for recovering statutory damages (id. at 68-69)—and
that includes “something more than negligence but
less than knowledge of the law’s requirements.”
Murray v. New Cingular Wireless Servs., Inc., 523
F.3d 719, 726 (7th Cir. 2008). Inevitably, good faith
mistakes are made _ regarding the FCRA’s
requirements and, just as inevitably, class action
lawsuits follow.
To protect the health of its risk-information-
delivery business, TransUnion must look for ways to
forestall the extraordinary costs associated with this
spate of class action lawsuits. When appropriate,
offers of judgment under Federal Rule of Civil
Procedure 68, made to the representative of an
uncertified class, provide a vehicle for just such an
5 See 40 Years, supra, at 28 (providing a complete
list of the duties imposed on CRAs). Congress itself has
acknowledged ambiguities in the FCRA since the time it
was enacted. See 116 Cong. Rec. 36574-76 (Oct. 13,
1970).
18
expeditious resolution. But the utility of those offers
plainly is imperiled by the Ninth Circuit’s decision
under review in this case.
C. Mootness Principles Engendered By
Offers Of Judgment Under Rule 68 Allow
Consumer Reporting Agencies To
Expeditiously Resolve FCRA Class
Actions.
Rule 68 provides that, “[ajt least 14 days
before the date set for trial, a party defending
against a claim may serve an opposing party an offer
to allow judgment on specified terms, with the costs
then accrued.” Fed. R. Civ. P 68(a). If the offeree
serves written notice accepting the offer within 14
days of being served, “either party may then file the
offer and notice of acceptance,” and “[t}]he clerk must
then enter judgment.” Jd. As an additional
incentive for settlement, Rule 68 states that the
offeree must pay litigation costs incurred after an
unaccepted offer was made “[i]f the judgment that
the offeree finally obtains is not more favorable than
the unaccepted offer.” Fed. R. Civ. P. 68(d).
Thus, when defendants like TransUnion are
targeted in a putative FCRA class action suit
seeking only quantifiable statutory (but not actual)
damages, and before any class is certified, they will
extend a Rule 68 offer of judgment to compensate the
named plaintiff fully for his or her individual claims,
including reasonable costs or attorneys’ fees as
19
provided for in the FCRA. In most instances, the
plaintiff either rejects the offer of judgment outright
or simply lets it expire.
Having made the offer, defendants move to
dismiss plaintiff's individual claims on the basis of
mootness because there is no longer a live case or
controversy. With the proposed representative
having received complete relief, the claims of the
uncertified class are moot as well. See Genesis
Healthcare Corp. v. Symezyk, 133 S. Ct. 1523, 1529
(2013) (holding that “[plaintiff's] suit became moot
when her individual claim became moot, because she
lacked any persona! interest in representing others
in the action” prior to the case reaching the FLSA’s
equivalent of class certification); Damasco v.
Clearwire Corp., 662 F.3d 891, 896 (7th Cir. 2011)
(“To allow a case, not certified as a class action and
with no motion for class certification even pending,
to continue in federal court when the sole plaintiff no
longer maintains a persona! stake defies the limits
on federal jurisdiction expressed in Article III.”);
Pettrey v. Enterprise Title Agency, Inc., 584 F.3d 701,
703 n.1 (6th Cir. 2009) (settlement of class
representatives’ individual! claims before certification
mooted class claims); Anderson v. CNH U.S. Pension
Plan, 515 F.3d 823, 826-27 (8th Cir. 2008) (class
claims moot where “claims of all named plaintiffs ...
were satisfied before the district court’s ruling on
class certification”); Comer v. Cisneros, 37 F.3d 775,
798 (2d Cir. 1994) (“[I]f the claims of the named
20
plaintiffs become moot prior to class certification, the
entire action becomes moot.”).
As the foregoing cases recognize, there are a
number of sound reasons to bring mootness
principles to bear when a bona fide offer of complete
relief is made to the plaintiff in an as yet uncertified
FCRA class action.
First, as petitioners brief comprehensively
explains, offers of complete relief moot individual
and class claims alike under fundamental Article III
“case or controversy” principles because there is no
live dispute remaining. Indeed, the mooting effect of
an offer of complete relief applies whether the offer
is called a “Rule 68 offer of judgment” or not given a
label at all. What matters is the substance of the
offer, and if it provides everything the plaintiff could
conceivably recover were the case to proceed to
judgment—in other words, it reflects the defendant’s
“unconditional[ | surrender[ | and only [ | plaintiffs
obstinacy or madness prevents her from accepting
total victory” (Genesis Healthcare, 133 S. Ct. at 1536
(Kagan, J., dissenting)}—then the controversy is
dead and there is nothing left for the court to do but
enter judgment. Chathas v. Local 134 Intl Bhd. of
Elec. Workers, 233 F.3d 508, 512 (7th Cir. 2000)
(Posner, J.) (“{I}f the defendant has thus thrown in
the towel there is nothing left for the district court to
do except enter judgment.”).
21
Second, apart from Article III’s jurisdictional
bar, the application of mootness principles
underscores that Rule 23 is a rule of procedure only;
the Rule does not—and cannot—alter the result that
the substantive law requires. See, e.g., Amchem
Prods., Inc. v. Windsor, 521 U.S. 591, 612-13 (1997)
(“Rule 23’s requirements must be interpreted in
keeping with Article III constraints”). Not only is
there no legal basis for exempting class actions from
otherwise applicable substantive law—the Rules
Enabling Act and this Court’s precedents forbid it.
See Wal-Mart Stores, Inc. v. Dukes, 131 S. Ct. 2541,
2561 (2011) (holding that the Rules Enabling Act’s
proscription against “interpreting Rule 23 to
‘abridge, enlarge or modify any substantive right,’
{barred certification] on the premise that Wal-Mart
wil] not be entitled to litigate its statutory defenses
to individual claims”) (citing 28 U.S.C. § 2072(b);
Ortiz v. Fibreboard Corp., 527 U.S. 815, 845 (1999)).
Third, the application of mootness principles
in the context of an uncertified class action also
serves Rule 68’s core purposes. That is, Rule 68 is
intended to facilitate and encourage settlement and
thereby to avoid the needless expenditure of public
and private resources. Marek v. Chesny, 473 U.S. 1,
5 (1985); see also Fed. R. Civ. P 68 advisory
committee’s note (“These provisions should serve to
encourage settlements and avoid protracted
litigation”); 12 Charles Alan Wright & Arthur R.
Miller, Fed. Prac. & Proc. Civ. § 3001 (2d ed. 2015)
22
(“It is roundly agreed in the courts that Rule 68 was
intended to encourage settlements and avoid
protracted litigation[.]”).
In sum, the continued vitality of Rule 68 offers
of judgment in the context of uncertified class
actions aligns with fundamental jurisdictional
principles, established limits on the provisions of
Rule 23, and judicial efficiencies. There is every
reason to recognize and preserve these benefits.
D. Uncertified Class Actions Are Not, And
Should Not Be, Exempted From Mootness
Principles Engendered By Rule 68 Offers.
While there are sound reasons supporting the
application of mootness principles engendered by
Rule 68 in the context of uncertified classes, there is
no basis to find that uncertified class actions—
including, specifically, FCRA class actions seeking
statutory damages for willful violations—should be
exempted from those mootness principles.
1. There Is No Basis In Rule 23, Rule
68, Or The FCRA For Exempting
Uncertified Class Actions From
Mootness Principles That Follow
From Rule 68 Offers.
To begin with, by its plain terms, Rule 68
operates regardless of the type of federal court
action. See Fed. R. Civ. P 68. In particular, nothing
23
in the Rule suggests it does not apply, or applies
more restrictively, in the context of putative class
action claims. Instead, the rule refers generally to
any offers made to “a party defending against a
claim[.]” Jd.; see also 12 Charles Alan Wright &
Arthur R. Miller, Fed. Prac. & Proc. Civ. § 3001.1 (2d
ed. 2015) (stating that exempting class actions from
Rule 68 “is inappropriate” given that there is no
language in the Federal Rules limiting the
application of Rule 68).
This construction is bolstered by Rules 1 and
81 of the Federal Rules of Civil Procedure. Rule 1
provides that all Rules govern “all civil actions and
proceedings,” except as stated in Rule 81, and Rule
81 makes no mention of excluding putative class
actions under Rule 23 from the reach of Rule 68.
Fed. R. Civ. P. 1; see Fed. R. Civ. P. 81; see also
Lucero v. Bureau of Collection Recovery, Inc., 639
F.3d 1239, 1244 (10th Cir. 2011) (“[NJo express
statement in the rules limits the application of rule
68 in class action complaints.”) (citation and internal
quotation marks omitted).
Turning next to Rule 23, there is no basis for
an exemption from operative mootness principles
there either. Nothing in the Rule’s various subparts
suggests that result. See Fed. R. Civ. P 23. Nor
does such an exemption arise from the nature of a
class action either. There is no “right” to bring a
‘ass action, see, e.g., Am. Express Co. v. Italian
Colors Rest., 133 S.Ct. 2304, 2309-10 (2013)
24
(reasoning that “congressional approval of Rule 23
[does not] establish an entitlement to class
proceedings for the vindication of statutory rights|,]”
and “there is no evidence of such an entitlement in
any event”), and the dismissal or resolution of
putative class claims before class certification
happens as a matter of course if the substantive law
provides for such a dismissal.
For example, prior to any grant of class
certification, the named plaintiff is always free to
accept a settlement offer in exchange for dismissing
the action. See Pettrey, Inc., 584 F.3d at 703 n.1;
Anderson, 515 F.3d at 826-27. In addition, of course,
a targeted defendant can move to dismiss a putative
class action complaint prior to certification if the
putative class representative fails to state a legally
viable claim or lacks standing to sue. See, e.g., Murr
uv. Midland Nat1 Life Ins. Co., 758 F.3d 1016 (8th
Cir. 2014) (affirming summary judgment for
defendant issued prior to class certification);
McNulty v. Fed. Hous. Fin. Agency, 954 F. Supp. 2d
294 (M.D. Pa. 2013), affd (8d Cir. Mar. 18, 2014)
(granting motion to dismiss for failure to state a
claim prior to certification); Zaycer v. Sturm Foods,
Inc., 896 F. Supp. 2d 399, 409 (D. Md. 2012)
(granting motion to dismiss for lack of standing and
rejecting plaintiffs argument that certification is
antecedent to standing). In these scenarios, the
courts permit the action to be disposed of because a
25
class has not yet been certified and, as such, does not
yet exist.
The mootness principles evoked by Rule 68
reach the same outcome through application of a
different—but no less fundamental—aspect of our
substantive law. And, there is no corresponding
aspect of our substantive law that allows for an
exception where Rule 23 is invoked but a class is not
yet certified. A complaint containing class
allegations holds no _ special immunity from
prudential and substantive principles that apply to
actions without those allegations.
Finally, looking at the FCRA, nowhere in its
34,000 words does it indicate that bona fide Rule 68
offers of judgment cannot operate specifically to
moot a putative FCRA class action seeking statutory
damages. As noted (supra at 10), it provides for
$100-1,000 in statutory damages per class member
for willful violations, plus the possibility of punitive
damages and attorneys’ fees. 15 U.S.C. § 1681n(a).
Such an award exceeds the actual harm that most
consumers experience from FCRA violations,
suggesting an intent by Congress to encourage
individual suits and their resolution. This statutory
structure—which Congress enacted long before the
explosion of consumer class litigation—does not
reflect the intent to create a scheme that provides for
class-wide resolution. The FCRA reflects, instead,
Congress’s intent to create a remedial scheme that
encourages individual suits and settlements—not
26
aggregate litigation that multiplies damages
exposure to a degree that threatens a company’s
very existence.
As a result, any effort to foreclose application
of the mootness principles triggered by bona fide
offers of judgment under Rule 68, made in the
context of an uncertified class, has no grounding in
Rule 68, Rule 23, or the FCRA itself. There is, in
fact, no indication in any of these statutory
provisions that Rule 68 should not retain its utility
where an uncertified class action in concerned.
2. There Is No Compelling Reason For
Exempting Uncertified FCRA Class
Actions From Mootness Principles
That Follow From Rule 68 Offers.
Those courts and commentators who oppose
the recognition of mootness principles where bona
fide Rule 68 offers are made and rejected by the
named representatives of an uncertified class believe
strongly in the utility of consumer class actions.
Based on that strongly-held belief, they condemn the
“picking off” of class representatives as an unseemly
procedural gambit that contravenes Rule 23’s
consumer protection function. From both a legal and
practical standpoint, there are a number of problems
with this line of reasoning.
First, on the legal side, there is nothing
untoward about the application of mootness
27
principles following a bona fide Rule 68 offer of
judgment made to the named representative of an
as-yet uncertified class. Such an offer eliminates
any case or controversy and the dismissal] that
follows is grounded in Article III of the Constitution
and the prudential conservation of public and
private resources.
Nor does Rule 23, in its provisions or
application, provide for any kind of fundamental
right that should be elevated to negate what
controlling substantive law compels. There is, as
noted, no right to bring a class action and a class
action does not create any rights either. On the
contrary, a class action is a procedural device that
must yield when our substantive law so dictates.
There likewise is nothing in the language of Rule 23
suggesting it is exempt from Rule 68 or the salutary
benefits that Rule 8 confers.
Second, on the practical side, applying
controlling mootness principles poses no categorical
threat to consumers, particularly where a reticulated
statute like the FCRA is concerned. For one thing,
the threat of successive FCRA class action lawsuits
seeking massive damages will remain, and that is
incentive enough to strive for statutory compliance.
The fact that “the FCRA requires that a court award
a successful plaintiff attorneys’ fees[,]” however,
“dispel[s] the notion that a class action is the only
way for alleged victims of violations to being
vindicated. Klotz v. TransUnion, LLC, 246 F.R.D.
28
208, 217 (E.D. Pa. 2007); see also Molina v. Roskam
Baking Co., No. 1:09-cv-475, 2011 U.S. Dist. LEXIS
136460, *17 (W.D. Mich. Nov. 29, 2011) (noting that
the FCRA’s attorneys’ fee provision “furnishes an
adequate incentive for individual plaintiffs” to bring
claims); Stillmock v. Weis Mkts., Inc., 385 F. App’x
267, 282 (4th Cir. 2010) (“There is no shortage of
incentives for consumers to bring individual suits
under” the FACTA amendments to the FCRA). And
indeed, the threat of individual FCRA claims
likewise is real. See, e.g., In re Trans Union Corp.
Privacy Litig., 741 F.3d 811, 814 (7th Cir. 2014)
(noting the more than 70,000 individual FCRA suits
filed against TransUnion in Texas state court).
Moreover, any instances of noncompliance
with the FCRA that are systemic and widespread—
the type of noncompliance that a class action would
undoubtedly address—are likely to trigger a lawsuit
by one of the many agencies charged with enforcing
FCRA’s regulations. State parens patriae lawsuits
could be filed as well. 15 U.S.C. § 1681s(c)(1)(B). As
noted (supra at 10-11), state and federal regulators
have extensive powers to enforce statutes like the
FCRA—and they are active in doing so.
At the same time, recognizing that Rule 68
offers can moot class claims does nothing to deter
individual claimants from obtaining relief to which
they are entitled. For starters, only offers of
complete relief can moot a representative plaintiffs
claims, so a Rule 68 offer is not available in any class
29
action cases where actual damages cannot be fully
accounted for pre-certification. Mooting a class
representative’s claims pre-certification also has no
preclusive effect on the claims of any other potential
claimant. Genesis Healthcare, 133 S. Ct. at 1531
(observing that while settlement may foreclose
putative plaintiffs from having their rights
vindicated in the named plaintiffs suit, they “remain
free to vindicate their rights in their own suits”).
Those individuals remain strongly incentivized to
bring their own FCRA lawsuits precisely because
their costs of litigating are fully recoverable. And
they also can pursue claims for injunctive relief that
will serve to put an end to the allegedly offending
practice for the benefit of those who elect not to sue.
Given the magnitude of the threat posed by
class and individual litigation, moreover, target
defendants, such as TransUnion, cannot afford to
stand pat. Of course, no company sets out to violate
the FCRA and expose itself to uncapped statutory
liability. But where a violation is uncovered,
ignoring it is not an option. On the contrary, the
most cost-effective strategy a company can employ is
an immediate, categorical fix to stem the threat of
continuing violations.
From TransUnion’s perspective, therefore,
there is no compelling need to declare that
uncertified consumer class actions must be exempted
from the mootness principles that a bona fide Rule
30
68 offer would otherwise evoke. This Court should
reverse the Ninth Circuit and so hold.
31
CONCLUSION
For the reasons discussed above, TransUnion
respectfully urges this Court to reverse the judgment
of the court of appeals.
Respectfully submitted,
Michael O’Neil James C. Martin
Albert E. Hartmann Counsel of Record
REED SMITH LLP Colin E. Wrabley
10 S. Wacker Dr. Douglas C. Allen
Chicago, IL 60606 REED SMITH LLP
225 Fifth Avenue
Casey D. Laffey Pittsburgh, PA 15222
Nana Japaridze (412) 288-3546
REED SMITH LLP jcmartin@reedsmith.com
599 Lexington Ave.
New York, NY 10022
July 23, 2015 Counsel for Amicus Curiae
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.