Amicus Curiae Brief — American Telephone & Telegraph Co. v. Central Office Telephone, Inc.
Supreme Court brief1998
Ask Donna
What actually matters in this document.
Text
No. 914679 |
Iu the Supreme Court of the United aca
reg
OCTOBER TERM, 1997 Supre
CENTRAL OFFICE TELEPHONE
Res
On Writ of Certioraritothe —~
United States Court of Appeals
c > the Ninth Circuit
BRIEF OF THE AD HOC TELECOMMUNICATIONS
USERS COMMITTEE, THE BANKERS CLEARING
HOUSE, THE NEW YORK CLEARING HOUSE
ASSOCIATION, ALLIED SIGNAL, INC., AMERICAN
INTERNATIONAL GROUP, INC., THE BANK OF
NEW YORK, BANKAMERICA CORPORATION,
CITIBANK, N.A. FIRST DATA CORPORATION,
FORD MOTOR COMPANY, HONEYWELL INC.,
HYATT CORPORATION, MARINE MIDLAND BANK,
MICROSOFT CORPORATION, THE ONLINE
COMPUTER LIBRARY CENTER (OCLC), THE
SABRE GROUP, INC. THOMPSON & COMPANY,
UNITED PARCEL SERVICE (UPS), UNITED
SERVICES AUTOMOBILE ASSOCIATION (USAA),
VISA INTERNATIONAL SERVICE ASSOCIATION, INC.,
WAL-MART STORES, INC. AND
WORLDSPAN SERVICES LIMITED
AS AMICI CURIAE IN SUPPORT OF RESPONDENT
HENRY D. LEVINE
ELLEN G. BLOocK *
JAMEs S. BLASZAK
JUSTIN G. CASTILLO
LEVINE, BLASZAK, BLOCK
& Boorusy, LLP
2001 L Streeet, N.W.
Suite 900
Washington, D.C. 20036
February 20, 1998 (202) 857-2550
* Counsel of Record Counsel for Amici Curiae
WItson - Eres Printrine Co., Inc. - 769-0096 - WASHINGTON, D.C. 20001
4,
TABLE OF CONTENTS
Page
TABLE OF AUTHORITIES ....... peat eae ae EYP TN iii
INTEREST OF AMICI CURIAB ................---<.<-0--<«.--...-. |
STATEMENT OF THE CASE .............. iil ee ee 5
SUMMARY OF ARGUMENT ........................................ 7
PS), ESR MEE Cece AO SEE PREY See NT St SR eh s
I. The Filed Rate Doctrine Should Be Construed
In Accordance With The Text Of The Communi-
TERRIER Mare ee Erk SEAS TER x
A. The Filed Rate Doctrine Pertains Only To
Rates And Rate-Affecting Terms ................. 8
B. Congress Has Determined That Tariffs Are
Not The Linchpin Of The Regulatory Regime
el ER eee 13
II. AT&T’s View Of The Filed Rate Doctrine Is At
Odds With The Manner In Which It Conducts
Its Business And Its Positions Before The Fed-
eral Communications Commission ..................... 16
A. The Major Carriers Negotiate Non-Rate-
Affecting Contract Terms That Address Im-
portant Issues And Are (Correctly) Not
. § b. 2 eee. PRE e 16
B. AT&T Negotiates Contract Terms That Im-
plement Its Tariffed Services And Repre-
sents To Its Customers That Such Terms
Are Fully Enforceable .................................0-+. 19
C. The Broad View Of The Filed Rate Doctrine
Advocated By AT&T Here Contradicts
AT&T’s Prior Statements To The Federal
Communications Commission .......................... 21
III. The Court Should Not Expand The Filed Rate
Doctrine Beyond What The Statute Requires.... 24
ii
TABLE OF CONTENTS—Continued
A. The Doctrine Should Not Be Broadened In
Light Of The Harsh Effects Acknowledged
By The Federal Communications Commission
And The Courts That Have Applied It.......
B. The Filed Rate Doctrine Should Not Be
Broadened In Light Of The History Of Com-
munications Carriers Abusing Their Per-
esived Rights Under Ft ..................cccceccceeee-ss
i
APPENDIX A
Letter from Judith D. Argentieri, Government
Affairs Director, AT&T Corp. to W. F. Caton, Act-
ing Secretary, FCC, dated July 17, 1996, Re: Ex
Parte Presentation CC Docket No. 96-61 _..... rita
APPENDIX B
Page
24
30
la
iif
TABLE OF AUTHORITIES
CASES
Access Charge Reform, First Report and Order,
FCC 87-158 (1997), appeal docketed sub nom.
Southwestern Bell Tel. Co. v. FCC, No. 97-2618
fs RRR oer A art a A
AT&T Communications, Apparent Liability for
Forfeiture & Order To Show Cause, Notice of
Apparent Liability for Forfeiture & Order To
Show Cause, 10 F.C.C.R. 1664 (1995) 0000...
AT&T Communications, 6 F.C.C.R. 7039 (1991),
aff'd sub nom. Competitive Telecom. Ass'n v.
FCC, 998 F.2d 1058 (D.C. Cir. 1993) 000000.
Aveo Corp. v. Aero Lodge No. 735, 390 U.S. 557
Eee! CREA ease’ fet
Babbitt v. Sweet Home Chapter of Communities
for a Great Oregon, 515 U.S. 687 (1995)...
Boston & Maine R.R. v. Hooker, 233 U.S. 97
RRS a ee APN TE eT
Central Office Tel., Inc. v. AT&T Corp., 108 F.3d
981 (9th Cir. 1997) ........ PA A a RN RE Pe:
Chicago & Alton R.R. v. Kirby, 225 U.S. 155
Baa NL ORR a es pe LE aaa a eM,
Competition in the Interstate, Interexchange Mar-
ketplace, Notice of Proposed Rulemaking, 5
Pe Se I ciiedi ciesecterennnibscmrbiaiteebiaetende ie
Competition in the Interstate, Interexchange Mar-
ketplace, Report and Order, 6 F.C.C.R. 5880
GEE .nnstip nienestennestcnnnsininameaiientaaesiemmenatemniaiubbiinie 5, 6,
Competitive Telecom. Ass'n v. FCC, 998 F.2d 1058
NRE re
Computer and Communications Indus. Ass'n v.
FCC, 693 F.2d 198 (D.C. Cir. 1982), cert. de-
i ee es
Ex parte McCardle, 7 Wall (74 U.S.) 506 (1868).
Fax Telecommunicaciones v. AT&T, 952 F. Supp.
RF 1 +s & — FRRae Pet Ble eee
Federal-State Joint Board on Universal Service,
Report and Order 12 F.C.C.R. 8776 (1997)...
ICC v. Transcon Lines, 513 U.S. 138 (1995)
Page
15, 22
iv
TABLE OF AUTHORITIES—Continued
Page
Implementation of the Pay Telephone Reclassifica-
tion And Compensation Provisions of the Tele-
communications Act of 1996, recon., 11 F.C.C.R.
21233 (199%), aff'd in part, vacated in part,
Illinois Pu. Telecom. Ass’n v. FCC, 117 F.3d
555, clarified, 123 F.3d 693 (D.C. Cir. 1997)... 29
International Telecom. Exchange Corp. v. MCI
Telecom. Corp., 892 F. Supp. 1520 (N.D. Ga.
RR, ee aes ae Be SR OE 12
Keogh v. Chicago & N.W. Ry, 260 U.S. 156
RCE SC Ae ae Se eS 12
Louisville & Nashville R.R. Co. v. Maxwell, 237
a I a 25
Maislin Indus. v. Primary Steel, Inc., 497 U.S. 116
TS AES PR RAN Cn 25
Marco Supply Co. v. AT&T Communications, Inc.,
875 F.2d 434 (4th Cir. 1989) 0 25
MCI Telecom. Corp. v. American Tel. and Tel. Co.,
4b |, ge NE Ree 5, 13, 14
MCI Telecom. Corp. v. FCC, 917 F.2d 30 (D.C.
URE Ee Ely RS ak RS SY 17
Metropolitan Life Ins. Co. v. Taylor, 481 U.S. 58
ESE SEE eR eden Pe ALS OUR 21
Motion of AT&T Corp. to be Reclassified as a Non-
Dominant Carrier, Order, 11 F.C.C.R. 3271
EP EAL ee Oe ee ae ete AS els Cri 15, 22
Pay Phone Concepts, Inc. v. MCI Telecom. Corp.,
904 F. Supp. 1202 (D. Kan. 1995)... 26
The People’s Network, Inc. v. American Tel. and
Tel. Co., FCC LEXIS 1928 (rel. Apr. 10, 1997). 23, 24
Policy and Rules Concerning the Interstate, Inter-
exchange Marketplace, Second Report and Order,
11 F.C.C.R. 20730 (1996); recon., 1997 FCC
LEXIS 4453, stay issued and appeal docketed
sub nom. MCI Telecom. Corp. v. FCC, No. 96-
tS RES RES CIEE ere Lt oF i2 6, 14, 22, 25
Policy and Rules Concerning Rates for Competi-
tive Common Carrier Services and Facilities
Therefor, Fourth Report and Order, 95 F.C.C.
Gee Se CED * Wirtecinnicthectentinneetiinmamacdinbeet ce 5
v
TABLE OF AUTHORITIES—Continued
Page
Policy and Rules Concerning Rates and Facilities
Authorizations for Competitive Common Carrier
Services, First Report and Order, 85 F.C.C. 2d
0 eR ee es Ral oe 15
Price Cap Performance Review for Local Exr-
change Carriers, Order, 12 F.C.C.R. 10175
(1997), appeal docketed sub nom. United States
Tel. Ass'n v. FCC, No. 97-1469 (D.C. Cir.) 29
Reiter v. Cooper, 507 U.S. 258 (1993) . 25
Sea-Land Sve. Inc. v. ICC, 783 F.2d 1811 (D.C.
Re SR ices bee ae een 2
Security Services, Inc. v. Kmart Corp., 511 U.S.
MIR 5 A a a AS Ea A er ea 16
Southern Ry. v. Prescott, 240 U.S. 632 (1916)... 10, 11
Transcontinental Bus System, Inc. v. Civil Aero-
nautics Bd., 383 F.2d 466 (5th Cir. 1967) sei 11
STATUTES AND REGULATIONS
8 ARE Sai Viena ene ee 20
nr Ae ee 20
I a 19
gg SRE ES ae Ao be aA eR 14
NL ES eer en es en 22
ESE Pe Aree se 27
47 U.S.C. § 201(b) 0... paiiies SONS a were AT 9
47 U.S.C. § 202(a) ...... piniaticipptattiiatntieensitiaia wichita ih te 9,17
IE er EEN el Se Pa TN 5 passim
RRC Ra STE SI EH Bee 20
SR a a ee RE a A HS aN ae 15
SA CEES 9
Interstate Commerce Act et PRS 10, 11, 18, 19
MISCELLANEOUS
AT&T Comments on AT&T Tariff 12 Issues on
Remand, AT&T Communications; Revisions to
Tariff F.C.C. No. 12, CC Docket No. 87-568, Affi-
davit of Dennis Lewis (filed Mar. 4, 1991). 17
vi
TABLE OF AUTHORITIES—Continued
AT&T Corp. Petition for Limited Reconsideration
and Clarification, Policy and Rules Concerning
the Interstate, Interexchange Marketplace, CC
Docket No. 96-61 (filed Dec. 23, 1996) _.............
American Tel. and Tel. Co. Comments, Competition
in the Interstate Interexchange Marketplace, 6
F.C.C.R. 5880 (filed Jul. 3, 1990) —...................
Letter from J. Argentieri, Government Affairs
Director, AT&T Corp. to W.F. Caton, Acting
Secretary, FCC (Dec. 19, 1996) (ex parte fil-
ing) .. r ;
McI Telecom. Corp. v. . Metrie ‘Communications
Corp., Civ. No. 86-11975-EFH (D. Mass.) .......
Petition of Frontier Communications for Recon-
sideration, Policy and Rules Concerning the In-
terstate, Interexchange Marketplace, CC Docket
No. 96-61 (filed Dec. 23, 1997) ~..........................
Petition for Further Reconsideration by Telecom-
munications Research and Action Center and
Consumer Federation of America, Policy and
Rules Concerning the Interstate, Interexchange
Marketplace, CC Docket 96-61 (filed Dec. 4,
STITT cicenesmsiieedecerninaictiictenciimeeenidabuahashin maapidathciatiaiiniainateiai as,
Page
_—_
INTEREST OF AMICI CURIAE *
This case raises several issues of critical importance to
large customers in the enormous and rapidly growing
market for interstate telecommunications services. First,
what is the scope of the statutory requirement that carriers
tariff the “classification, practices, and regulations affecting
[their] charges”? Second, how are the courts and regu-
lators to deal with efforts by carriers and their customers
to address service-related matters that fall outside the
scope of the tariffing requirement? Third, does the filed
rate doctrine as embodied in Section 203(c) of the Com-
munications Act of 1934 (the “Act”) preclude a carrier’s
customers from availing themselves of state law remedies
with respect to such non-rate-affecting terms?
For over a decade, agreements between the major
providers of interstate and international interexchange
services and their large customers have had three com-
ponents: (a) the general terms of the applicable carrier
tariffs; (b) customer-specific tariff “options”; and (c) con-
tracts, which may vary from a two-page order form to
50-100 pages of text and lengthy technical appendices.
The rate-related terms of these arrangements are filed
with the Federal Communications Commission (the “Com-
mission” or “FCC”). either in the carrier’s general tariffs
or in customer-specific tariff “options,” which are available
to similarly situated customers. The carriers uniformly
resist including non-rate-related terms in their tariffs, and
these are therefore found principally in the contracts. The
Commission has found that customer-specific arrangements
structured in this manner are consistent with the purposes
of the Communications Act and are not unlawfully dis-
* Pursuant to Supreme Court Rule 387.6, amici state that no
counsel for a party has authored this brief in whole or in part,
and that no person or entity, other than amici, their members, or
their counsel, has made a monetary contribution to the preparation
or submission of this brief.
2
criminatory. That determination has been upheld by the
courts.’
By urging a broad reading of the phrase “affecting
charges” as it is used in Section 203(c) of the Act,
Petitioner AT&T Corp. (“AT&T”) seeks to re-write the
statute’s tariffing provisions to cover things that Congress
expressly chose not to cover. If AT&T’s reading is adopted
by this Court, many of the untariffed provisions of its own
(and its competitors’) contracts could be nullified, releas-
ing the carriers from obligations that they freely assumed
and depriving their customers of significant benefits attained
through competitive bidding and hard-fought negotiation.
Amici are large users of the telecommunications services
of the major interexchange carriers (AT&T, MCI and
Sprint) and organizations of such users. The Ad Hoc
Telecommunications Users Committee is an unincorporated
association whose members include the nation’s largest
business users of telecommunications services and products;
the organization represents its members’ interests in tcle-
communications matters before the Commission and in
the federal courts. The Bankers Clearing House and the
New York Clearing House Association are associations of
leading banks in California and New York, respectively.
They serve as clearinghouses through which their mem-
bers settle accounts and present checks and other payment
instruments; they also represent their members on issues
of common concern before the Commission and in the
courts. Allied Signal, Inc. is an advanced technology and
manufacturing company serving customers worldwide with
aerospace and automotive products, chemicals, fibers,
plastics and other advanced materials. American Inter-
national Group, Inc. is a U.S.-based international insur-
ance organization and among the largest underwriters of
commercial and industrial coverages in the United States.
The Bank of New York is one of the oldest banks in the
1 Competitive Telecom. Ass'n v. FCC, 998 F.2d 1058, 1064 (D.C.
Cir. 1993) (“{Slo far as ‘unreasonable discrimination’ is concerned,
an apple does not have to be priced the same as an orange.”). See
Sea-Land Svc. Inc, v. ICC, 783 F.2d 1311, 1317 (D.C. Cir. 1984).
3
nation, offering banking and other financial services to
corporations, businesses and individuals worldwide. Bank-
America Corporation provides financial products and
services to individuals, corporations, small- and mid-sized
businesses, government agencies and financial institutions
throughout the world; it is the nation’s second largest
banking company based upon market capitalization at the
close of 1997, Citibank, N.A. offers personal, corporate,
business, professional and international banking and credit
card services to millions of consumers throughout the
world. First Data Corporation is a provider of credit card
processing, payment systems, electronic commerce and in-
formation-based services to businesses and consumers in
over 140 countries. Ford Motor Company is a global
automotive manufacturing concern with customers in 200
countries and territories, 370,000 employees and annual
sales in excess of $150 billion; subsidiaries include finan-
cial services and car rental operations. Honeywell Inc.
supplies security, safety, energy efficiency and environ-
mental control technology for home, building and indus-
trial use and for the aviation and space markets; it employs
57,500 people in 95 countries and had sales of $8 billion
in 1997. Hyatt Corporation manages, operates, leases and
franchises hotels and resorts in the United States, Canada
and the Caribbean. Marine Midland Bank, a subsidiary
of HSBC Americas, Inc., is a New York State regional
banking institution that serves individuals and business
customers. Microsoft Corporation is engaged in the devel-
opment and marketing of software products and services;
it employs an array of telecommunications services to sup-
port its corporate communications worldwide. The Online
Computer Library Center (OCLC) is a nonprofit, mem-
bership library, computer service and research organization
whose networks and services link more than 25,000 li-
braries in the U.S. and 63 countries and territories. The
SABRE Group, Inc. is a leader in the electronic distribu-
tion of travel-related products and services and a provider
of information technology solutions for the travel and
transportation industry. Thompson & Company is a na-
4
tionwide mail order catalog company specializing in cigar
products; its affiliates specialize in catalog sales of gifts
and linens. United Parcel Service (UPS) is the world’s
largest package distribution company, providing delivery
and information-based services in more than 200 countries
and territories; UPS and its technology and logistics sub-
sidiaries employ more than 338,000 people and have reve-
nues in excess of $22 billion. United Services Automobile
Association (USAA) is a worldwide insurance and diver-
sified financial services company serving more than three
million customers, primarily members of the U.S. military
and their families. VISA International Service Associa-
tion, Inc. is an association of financial institutions that use
the VISA service mark in connection with payment systems
(including debit and credit cards), check authorizations,
automated teller machines and related services. Wal-Mart
Stores, Inc. employs more than 720,000 associates at its
more than 2,300 stores and 440 Sam’s Club membership
warehouses within the United States; over 105,000 people
are also employed in Argentina, Brazil, Canada, China,
Germany, Indonesia, Mexico and Puerto Rico. WorldSpan
Services Limited operates a computer reservations system
that provides travel information to airlines, hotels, car
rental companies and travel agents, servicing over 18,000
subscribers worldwide.
Amici (and their members, in the case of associations)
have entered into multi-year, multi-million-dollar service
agreements with one or more interexchange carriers. They
have a keen interest in the enforceability of these agree-
ments, including the terms that do not affect rates but are
nevertheless an integral part of their service arrangements.
Amici fear that a broad reading of Section 203(c) of the
Act could nullify many of the untariffed provisions of
customer/carrier contracts, calling into question one of
the principal benefits of competition in the interexchange
market. Amici submit this brief in order to discuss the
scope of the filed rate doctrine as applied to such agree-
5
ments from a perspective shared by neither Petitioner nor
Respondent.’
STATEMENT OF THE CASE
“Until the mid-1980’s, even the largest corporations met
their telecommunications needs by purchasing services at
the prices (and on the terms) contained in “standard”
tariffs filed by carriers with the Commission. Prompted
by a series of FCC rulings relieving them of the burden of
filing tariffs, newly emergent interexchange carriers (nota-
bly MCI and Sprint) began to offer service to large busi-
ness users pursuant to individually negotiated contracts.’
In 1987, AT&T began to negotiate customized service
arrangements with its customers in order to meet this
competitive challenge. Because the Commission’s policies
required AT&T to tariff its interstate telecommunications
services, AT&T incorporated the rates and rate-affecting
provisions of these arrangements into customer-specific
tariffs, initially filed as “options” under its Tariff F.C.C.
No. 12 (which was designed for this purpose), and later
in “contract tariffs.” * When the Commission’s detariffing
2 Amici have secured the consent of both Petitioner and Respond-
ent to the filing of this brief. Copies of letters granting consent are
being filed herewith.
8 See Policies and Rules Concerning Rates for Competitive Com-
mon Carrier Services and Facilities Therefor, Fourth Report and
Order, 95 F.C.C.2d 554 (1983) (relieving “non-dominant” carriers
of the obligation to file tariffs). The courts’ doubts concerning the
Commission's authority to waive the Act’s filing requirement culmi-
nated in MCI Telecom. Corp. v. American Tel. & Tel. Co., 512 U.S.
218 (1994).
*The Commission rejected legal challenges to AT&T’s Tariff 12,
holding that it did not violate the Act’s prohibition on unreasonable
discrimination so long as each offering was made available to simi-
larly situated customers. AT&T Communications, 6 F.C.C.R. 7039
(1991), aff'd sub nom. Competitive Telecom, Ass'n v. FCC, supra
note 1. The Commission later authorized AT&T and other inter-
exchange carriers to file so-called “contract tariffs.” Competition in
the Interstate, Interexchange Marketplace, Report and Order, 6
F.C.C.R. 5880, 5911 (1991) (“Interexchange Competition Order’).
6
policies for AT&T’s competitors were struck down by
the courts,® those carriers also began filing customer-
specific tariffs.
Today, most large users solicit bids from one or more
carriers (either informally or by means of a detailed
“request for proposals”), work with the bidders to improve
their offers, and award the business based upon an analysis
of the “best and final” offer of each and only after exten-
sive negotiations. The competition is often heated, yield-
ing competitive prices and hitherto unavailable features
designed to meet the needs of individual customers. By the
end of 1997, AT&T had nearly 9,000 customized tariff
arrangements on file with the Commission; MCI and
Sprint had 9,000 more between them. Negotiated service
arrangements are the most competitive segment of the
interstate interexchange market.°
The Commission has adapted its regulatory policies to
these market realities, streamlining the tariff process and
ruling that customized arrangements do not offend the
Act’s prohibition on unjust or unreasonable discrimi-
nation so long as they are made generally available to simi-
larly situated customers. The agency took these steps to
encourage carriers to meet the needs of business customers
“competing actively in the increasingly globalized and
increasingly information-based world economy.”* Most
recently the Commission, acting on authority granted by
Congress in its 1996 amendments to the Act, eliminated
the tariff filing requirement for domestic interexchange
services.®
5 See note 3, supra.
® See Interexchange Competition Order at 5887; Competition in
the Interstate, Interexchange Marketplace, Notice of Proposed Rule-
making, 5 F.C.C.R. 2627, 2634-35 (1990) (“Intererchange Com-
petition NPRM”).
7 Intererchange Competition NPRM, at 2641.
8 Policy and Rules Concerning the Interstate, Interexchange Mar-
ketplace, Second Report and Order, 11 F.C.C.R. 20730 (1996)
7
SUMMARY OF ARGUMENT
The Court should decline the invitation to expand
the filed rate doctrine beyond the limits set by Con-
gress in the Communications Act. The Act requires
AT&T to tariff its rates and rate-affecting terms for in-
terstate and international telecommunications service, and
requires AT&T to adhere to those terms. But the Act
does not require AT&T to tariff terms that are not
rate-affecting, even if they are material to a carrier’s
relationship with a customer. Indeed, Congress made clear
in recent amendments to the Act that it does not view as
central to the purposes of the Act the filing of tariffs for
rates or rate-related terms, let alone the tariffing of all
manner of non-rate-affecting terms.
AT&T's statements to the Commission and its busi-
ness practices are inconsistent with the position that
it advocates in this case. In 1990, AT&T successfully
argued to the Commission that the Act does not require it
to tariff contractual provisions that do not affect its rates.
It cited as examples of such provisions implementation
plans and billing requirements, the very matters at the
heart of its dispute with Respondent. (The Commission
agreed, and limited its new rules for customer-specific
tariffs to volume, term and discount requirements and other
terms of service that affect the charges paid by customers. )
More recently, AT&T has told the Commission that provi-
sions that are not required to be tariffed are not subject
to the filed rate doctrine.
Over the years, the Commission has given AT&T and
its competitors the flexibility to offer attractive rates,
terms and conditions to business users in return for
significant volume and term commitments and costly pen-
alties for early termination. The rates and rate-affecting
terms are tariffed, but many non-rate-affecting terms that
(“Detaviffing Order’’) ; recon., 1997 FCC LEXIS 4453 (“Detariffing
Reconsideration Order’’), stay issucd and appeal docketed sub nom.
MCI Telecom. Corp. v. FCC, Case No. 96-1459 (D.C. Cir.).
8
are integral to implementing and maintaining the services
described in the tariff are not. These provisions are of
value to the customer and often impose costs on the carrier
but, because the market for business services is highly
competive, increases in vendor costs do not necessarily
translate into increases in customer charges. In other
words, a feature or term that is valuable and/or cost-
affecting is not always rate-affecting.
AT&T’s practice of not tariffing many negotiated terms
is fully consistent with the Act, which requires the filing
of only rates and rate-affecting provisions. AT&T’s argu-
ment in this case—that the Act requires it to tariff any
term that imparts value to customers and imposes costs on
AT&T—is not consistent with the Act and, if adopted by
the Court, could substantially disrupt the telecommunica-
tions marketplace.
ARGUMENT
I. The Filea Rate Doctrine Should Be Construed In Ac-
cordance With The Text Of The Communications Act.
The filed rate doctrine spelled out in Section 203(c) of
the Communications Act is a corollary of the tariff-filing
requirement of Section 203(a). Both provisions are limited
to a carrier’s charges and the terms and conditions “affect-
ing such charges.” To apply these requirements to all
terms and conditions of service would be to read the
limiting phrase out of the statute, in contravention of this
Court’s articulated approach to statutory interpretation.’
A. The Filed Rate Doctrine Pertains Only To Rates
And Rate-Affecting Terms.
AT&T’s Brief (at p. 4) sets out the relevant statutory
provisions, but glosses over a critical difference between
Sections 201 and 202 of the Act on the one hand and
* Statutory language is not to be presumed to be meaningless
“surplusage.” Babbitt v. Sweet Home Chapter of Communities for
a Great Oregon, 515 U.S. 687, 698 (1995). Thus, where Congress
has designated certain items as the subject of a statute, the infer-
ence to be drawn is that items not so designated were intended to
be excluded. Ex parte McCardle, 7 Wall (74 U.S.) 506 (1868).
a
Section 203 on the other. Section 201(b) requires a
carrier’s “charges, practices, classifications, and regula-
tions” to be “just and reasonable.” There is no limitation
on the practices, classifications or regulations that are
subject to this standard. 47 U.S.C. § 201(b). Section
202(a) prohibits carriers from unjustly or unreasonably
discriminating in connection with “charges, practices,
classifications, regulations, facilities, or services” for “like”
communications services. 47 U.S.C. § 202(a). Again,
there are no limitations on the practices, classifications,
regulations, facilities, or services that are subject to this
prohibition.
In contrast, Section 203(a) requires carriers to file
tariffs showing only their “charges [and the] . . . classifi-
cations, practices, and regulations affecting such charges.”
Similarly, Section 203(c) makes it unlawful for a carrier
to “charge, demand, collect, or receive a greater or less or
different compensation . . . than the charges specified in”
its tariffs, or to “employ or enforce any classifications,
regulations, or practices affecting such charges, except as
specified in its tariffs. 47 U.S.C. §§ 203(a), (c).
In short, the Act imposes the just and reasonable stand-
ard and the anti-discrimination obligation on all classifica-
tions, practices and regulations, but Section 203’s tariff-
filing requirement and the filed rate doctrine apply only to
those charges and classifications, practices, and regulations
that affect a carrier’s charges. The Commission has imple-
mented Section 203 by adopting rules that require inter-
exchange carriers to include the following in their tariffs
for customer-specific offerings: the term of the contract
(including any renewal options), a brief description of
services provided, minimum volume requirements, the con-
tract price for each service, a geenral description of any
volume requirements, the contract price for each service,
a general description of any volume discounts built into
the contract rate structure, and “a general description of
other classifications, practices and regulations affecting the
contract rate.” 47 C.F.R. § 61.55(c).
10
AT&T's argument is fundamentally flawed in that it
erroneously assumes that all tariff-based statutes are iden-
tical, and that the filed rate doctrine must therefore be
applied in the same manner in all regimes. Most of the
cases cited by AT&T concern statutes (notably the Inter-
state Commerce Act or “ICA”) whose language was sig-
nificantly broader than Section 203(c) of the Act when the
cases relied upon by AT&T were decided.” Compare 47
U.S.C. § 203(a) (carriers shall file “schedules showing
all charges... and . . . the classifications, practices, and
regulations affecting such charges”) with § 6 of the ICA:
[tariffs] shall show[] all the rates, fares, and charges
for transportation'''’. . . . and all other charges which
the Comm'ssion may require, all privileges or facili-
ties granted or allowed and any rules or regulations
which in any wise change, affect, or determine any
part of the aggregate of such aforesaid rates, fares,
and charges, or the value of the service rendered to
the passenger, shipper, or consignee.
634 Stat. 584 (1914) (repealed 1997), quoted in South-
ern Ry. v. Prescott, 240 U.S. 632, 637 (emphasis added):
Boston and Maine R.R. v. Hooker, 233 U.S. 97, 114-15
(1916). The ICA’s tariffing requirement for common
carrier regulations and practices—and its corollary, the
filed rate doctrine—were obviously broader than those in
the Communications Act. In particular, they were not
10 AT&T asserts that case law applying the ICA is applicable
because the legislative history of the Communications Act states
that §203 was “copied” from the earlier statute. Pet’r Br. at
p. 23 n.18. The argument goes too far if it asks the Court to ignore
unambiguous differences in the language of the two statutes.
“Transportation” was a term of art under the ICA, and
included “all services in connection with the receipt, delivery, eleva-
tion, and transfer in transit, ventilation, refrigeration or icing,
storage, and handling of property trasported.” Southern Ry. v.
Prescott, 240 U.S. 632, 637 (1916). “Communications” has not been
given so expansive an interpretation under the Communications Act.
See note 30, infra.
ll
limited to rate-affecting provisions. Petitioner's heavy re-
liance on cases interpreting the ICA is misplaced.’
AT&T's argument loses much of its force once it is
stripped of inappesite authority. For example, AT&T
cites Prescott, 240 U.S. at 638, for the proposition that
the filed rate doctrine applies not only to rates, but to
any of the services within the purview of the relevant
statute. Pet’r Br. at p. 27. But Prescott, which involved
Sections | and 6 of the ICA, sheds no light on the scope
of the Communications Act, because, as discussed above,
the tariffing requirements of the two statutes are differ-
ent.” See also Boston & Maine R.R. v. Hooker, 233
U.S. at 114-15 (addressing scope of tariffing provision of
§ 6 of the ICA).
AT&T concedes that the filed rate doctrine applies only
to charges and terms “affecting . . . charges.” Pet'r Br. at
p. 26. But Amici and AT&T disagree over the meaning of
the phrase “affecting such charges.” To Amici, a term or
condition affects charges if it establishes what charge will
be applied, under what circumstances a charge will be ap-
plied or waived, or how a charge will be calculated." A
12 See also Transeontinental Bua System, Inc. v. Civil Aeronautica
Be., 382 F.2d 466, 476 (5th Cir. 1967) (Federal Aviation Act (based
or the ICA) requires air carriers’ tariffs to show “all rates, fares,
and charges for air transportation ... and showing to the extent
required Ly regulations of the Board, all ciassifications, rules, regu-
lations, practices, and services in connection with such air trans-
portation.” ).
‘*The ICA differed from the Communications Act in that “the
entire body of ... services should be included under the single
[statutorily-defined] term -transportation’ and subjected to the
provisions of the Act respecting reasonable rates and the like.”
240 U.S. at 638. That is not the case under the Communications
Act's more limited requirements.
4 The first category might include provisions making the customer
eligible for a discount from, or waiver of, certain charges. An
example of the second would be a provision establishing an early
termination charge and setting out the grounds on which a customer
may terminate early without liability for that charge. The third
category would include a provision stating that all calls will be
12
practice, classification or regulation does not affect charges
unless it determines what (or under what circumstances )
the customer must pay.
AT&T appears to advocate a much broader interpreta-
tion.” Under this view, tariffs are seen as the “core”
or “heart” of the statutory scheme enacted by Congress
to prevent discrimination. In order to prevent circumven-
tion of that scheme, the rights of the parties “as defined
by the tariff cannot be varied or enlarged by either con-
tract or tort of the carrier.”"* Although AT&T suggests
that the filed rate doctrine does not encompass all aspects
of the carrier/customer relationship, Pet’r Br. at p. 35, it
also states that the doctrine applies to any provision that
affects the value received by the customer and the costs
incurred by the carrier. Pet’r. Br. at p. 28." As the
rounded up to the next full minute for purposes of applying per-
minute charges.
* For example, Petitioner asserts that the filed rate doctrine
“operates as a strict rule against the use of ‘parol evidence’ and
alleged side agreements,” Pet’r Br. at 25. This misstates the parol
evidence rule and would read into tariffs a merger clause that would
bar agreements on non-rate-related matters, which do not have to
be tariffed in the first place. The applicabiilty of the parol evidenc-
rule to agreements about non-tariff issues depends on whether the
agreement is a total integration and whether it includes a merger
clause. See, e.g., International Telecom. Exchange Corp. v. MCI
Telecom. Corp., 892 F. Supp. 1520, 1537 (N.D. Ga. 1995) (merger
clause barred parol evidence of communications contract incorporat-
ing a tariff).
© Pet’r Br. at pp. 25, 28, quoting Keogh v. Chicago & N.W. Ry.,
260 U.S. 156 (1922) and Chicago & Altoa R.R. v. Kirby, 225 U.S.
155 (1912).
"7 AT&T's Petition for Certiorari (at p. 13) stated that “the
tariff describes the entirety of the legal relationship between the
carrier and customer, and its terms ‘are conclusive as to the rights
of the parties."” The United States Telephone Association and
others, filing as amici curiae in support of AT&T, endorse that view,
stating that “a carrier’s obligations to its customers are governed
exclusively by the terms of its filed tariffs.” Brief Amici Curiae of
the United States Telephone Association et al. at p. 8 (emphasis
added) (“USTA Br.”).
13
foregoing discussion demonstrates, this formulation of the
doctrine is at odds with the text of Section 203(c) and
rests upon case law interpreting the ICA’s different (and
markedly broader) regulatory regime.
B. Congress Has Determined That Tariffs Are Not
The Linchpin Of The Regulatory Regime Estab-
lished By The Act.
In MCI Telecom. Corp. v. American Tel. & Tel. Co.,
512 U.S. 218 (1994), the Court voided the FCC’s effort
to eliminate tariff filings, finding that it
greatly undervalues the importance of the [tariff]
filing requirement itself... The tariff filing require-
ment is .. . the heart of the common-carrier section
of the Communications Act. In the context of the
Interstate Commerce Act, which served as its model
. . . this Court has repeatedly stressed that rate filing
was Congress’s chosen means of preventing unreason-
ableness and discrimination in charges. . . As the
Maislin court concluded, compliance with these pro-
visions is ‘utterly central’ to the administration of the
Act. . . . What we have here, in reality, is a funda-
mental revision of the statute, changing it from a
scheme of rate regulation in long-distance common-
carrier communications to a scheme of rate regula-
tion only where effective competition does not exist.
That may be a good idea. but it was not the idea
Congress enacted into law in 1934."*
The broad definition of “rate affecting” endorsed by
Judge Brunetti’s dissent below and advanced by AT&T
here flows directly from that view of the “scheme of rate
regulation.” The Court advised those (including the Com-
mission) who wished to modify or eliminate the Act's
tariff-filing requirements to address their concerns to Con-
512 U.S. at 229-232. The Court expressed the view tha‘, while
eliminating the tariff filing requirement would not necessarily
frustrate the ultimate purposes of the Act, “we (ond the FCC)
are bound, not only by the ultimate purposes Coneress has selected,
but by the means it has deemed appropriate, and prescribed for the
pursuit of those purposes.” 512 U.S. at 231 n.4.
14
gress.” They did, and Congress responded in 1996 by
directing the FCC to forbear from applying any provision
of the Communications Act, including the tariff-filing re-
quirement of Section 203(a), if certain conditions are
met.” In granting the FCC forbearance authority, Con-
gress necessarily concluded that the tariff-filing require-
ment is not “essential to the ultimate purposes of the Act.”
The Commission promptly sought to exercise its new
authority by taking steps to eliminate tariffs—in no small
part to end carrier abuse of the filed rate doctrine.” In
its order requiring non-dominant carriers to withdraw
their tariffs for domestic services, the Commission spelled
out the ways in which regulators and aggrieved parties
can determine whether a carrier has engaged in unreason-
able discrimination or unjust and unreasonable conduct
without consulting the carrier's filed tariff.”
Although the Commission's efforts to eliminate tariffs
in competitive telecommunications markets have not yet
taken effect,” it can no longer be argued that the filed
19 512 U.S. at 232-34.
* Telecommunications Act of 1996, § 401, codified at 47 U.S.C.
§ 160. Although the forbearance authority granted to the Com-
mission under the Telecommunications Act of 1996 is not limited
to the Act’s tariff-filing requirement, no one disputes that this was
its intended target. See Pet’r Br. at p. 24 n.20; USTA Br. at p. 10.
2! See Section III.A, below.
= The Commission found that market forces will likely deter
unreasonable discrimination and unjust or unreasonable practices.
It also noted that carriers must provide detailed price and service
information to the Commission on request, and that private par-
ties who believe they are the victims of discrimination may seek
redress under the agency’s complaint process (which makes provi-
sion for discovery). Detariffing Reconsideration Order at 968 &
n.210.
23 The major interexchange carriers believe that Section 401 of
the Telecommunications Act of 1996 requires the Commission to
allow them to file tariffs if they wish to do so, and have appealed
the Detariffing Order. See note 8, supra.
15
rate d»trine is an essential component—much less the
“heart” —of the telecommunications regulatory regime.
Whether or not the 1996 amendments to the Act author-
ized the Commission to require carriers to withdraw their
tariffs, it cannot be denied that Congress has authorized
the Commission to permit carriers to do so. And as
AT&T told the Commission, once the tariff-filing require-
ment is eliminated, “[vJalid and enforceable rates can be
established through mechanisms other than filed tariffs,
such as through unfiled contracts.” According to AT&T,
“(t]he sole purpose of the filed rate doctrine is to enforce
a regime in which tariff filings are mandatory,” and where
tariff filings are not mandatory, “the filed rate doctrine
does not apply.” *
It is worth noting that Congress’s grant of forbearance
authority and the FCC’s efforts to act on that authority do
not represent a radical break from prior policy trends but
rather an extension of them.” New interexchange tariffs
and tariff modifications may now be filed at 5:30 p.m. to
take effect six-and-a-half hours later, with no advance
review by the agency and no opportunity for a private
party to seek an order that would prevent the tariff from
taking effect. 47 C.F.R. §61.23(c). The summary na-
ture of the process reflects the conclusion reached by the
* Letter from J. Argentieri, Government Affairs Director, AT&T
Corp. to W.F. Caton, Acting Secretary, FCC (Dec. 19, 1996) (ex
parte f'.ag). A copy of that letter is attached to this brief as
Appendix A.
*5 Nearly 20 years ago, the Commission began to eliminate or
streamline tariff-filing requirements for “non-dominant” carriers
(i.e., those that lack market power) otherwise subject to the Act.
See Policy and Rules Concerning Rates and Facilities Authoriza-
tions for Competitive Common Carrier Services, First Report and
Order, 85 F.C.C.2d 1 (1980). It streamlined AT&T’s tariff-filing
obligations in 1991. Imtererchange Competition Order, 6 F.C.C.R.
at 5895 (shortening the public notice period and eliminating lenethy
cost support). The Commission later declared AT&T non-dominant,
thus making its filings presumptively lawful. Motion of AT&T
Corp. to be Reclassified as a Non-Dominant Carrier, Order, 11
F.C.C.R, 3271 (1995).
16
Commission long ago that tariffs are not essential to the
operation of the regulatory regime in competitive segments
of the telecommunications industry.
Il. AT&T’s View Of The Filed Rate Doctrine Is At Odds
With The Manner In Which It Conducts Its Business
And Its Positions Before The Federal Communications
Commission.
As noted above, AT&T argues that any contract clause
that provides value to the customer or imposes a cost on
the carrier “affects” charges for service and is therefore
not enforceable unless filed in the carrier’s tariff. Pet’r
Br. at p. 28. But AT&T's conduct in the marketplace and
its positions before the Commission are at odds with the
broad view of the filed rate doctrine that it espouses here.
Like the carrier in Security Services, Inc. v. Kmart Corp.,
511 U.S. 431, 442 (1994), AT&T “cannot have it both
ways.”
A. The Major Carriers Negotiate Non-Rate-Affecting
Contract Terms That Address Important Issues
And Are (Correctly) Not Filed In Their Tariffs.
The business relationships between a carrier and _ its
large customers are highly complex. Marketed by the car-
riers as “strategic partnerships,” network service agree-
ments involve substantial undertakings by both parties in
a variety of areas over long periods of time.** Managers
responsible for the procurement, installation, maintenance
and operation of business networks know that tariffs can-
not exclusively govern the relationship between the carrier
and the customer. because tariffs simply do not address
non-rate-affecting but nonetheless crucial operational, tech-
nical and legal issues. Congress wrote a regulatory statute
for telecommunications, not a manual for installing and
maintaining high-volume call centers and sophisticated
data networks, and carriers and their customers need to
26 Although most contracts have terms of 3-5 years, they are
periodically renegotiated and extended. Some of the Amici are
taking service under terms and conditions (but not prices) negoti-
ated nearly a decade ago.
17
make agreements about details that have nothing to do
with the rate-affecting terms contained in the tariffs.
AT&T implicitly concedes that carrier undertakings for
which no separate charge is imposed do not have to be
tariffed—i.e., do not “affect[] . . . charges” for purposes
of Section 203.*° That concession is consistent with, but
only begins to describe, how AT&T and other carriers
actually operate in the market.
AT&T's Tariff F.C.C. No. 12 is one of several vehicles
under which it provides comprehensive service arrange-
ments to its largest customers. When its competitors
challenged the lawfulness of the offering several years ago,
AT&T submitted an affidavit from Dennis Lewis, AT&T's
Director of Marketing for Business Communications Serv-
ices, concerning the competitive environment facing his
employer. Mr. Lewis described the kinds of assistance
that large corporate users require of their carriers: *
**? AT&T makes this concession in connection with the billing
options available to SDN customers. If a customer chooses “network
billing,” AT&T renders a single bill for the service and the customer
must allocate charges among its business units (or, in the case of
a reseller, among its own customers) and “re-bill” the charges.
Under the “multi-location billing” option, AT&T performs this func-
tion. Pet’r Br. at p. 8 nn. 10-11. Multi-location billing is of con-
siderable value to the customer and imposes significant costs on the
carrier, Yet AT&T explains that “Neither of these options is de-
seribed in the tariff, for no separate charge is imposed for either
option.” Pet’r Br. at p. 8 (emphasis added).
*8 AT&T’s Comments on AT&T Tariff 12 Issues on Remand.
AT&T Communications; Revisions to Tariff F.C.C. No. 12, CC
Docket No. 87-568, Affidavit of Dennis Lewis at "76, 18 (filed
Mar. 4, 1991) (“Lewis Affidavit”). AT&T’s Tariff 12 was challenged
by competing carriers as unlawfully discriminatory in violation of
Section 202(a) of the Communications Act. After its initial order
upholding Tariff 12 was reversed on appeal, MCI Telecom. Corp. v.
FCC, 917 F.2d 30 (D.C. Cir. 1990), the Commission opened a
proceeding on remand. Mr. Lewis’ affidavit, which was filed in that
proceeding, was intended to demonstrate that AT&T’s Tariff 12
offering was a response to unique customer demands. The Com-
mission’s subsequent order again rejected challenges to Tariff 12,
and was affirmed on appeal. See note 4, supra.
Ne nen nN Ny Rene SRE R Fer NA LR ARE Oe eR ee
18
measurement of network availability and other
performance standards on a network-wide basis
* management through a single point of contact for
the entire customer organization
* certain levels of staffing support
customized billing formats
periodic network management reports
* procedures relating to opening and closing “trouble
tickets” (i.e., reports of service outages or other
problems )
the development and implementation of disaster
recovery procedures
procedures for “escalating” disputes up each
party’s management chain of command
flexibility in responding to changes in the cus-
tomer’s business communications requirements
Mr. Lewis explained that AT&T took these customer re-
quirements seriously, noting that “[T]hese customers were
always very explicit that if AT&T was unable to provide
the customized service they demanded, AT&T would lose
the customer business to one of AT&T’s competitors.” ”
Attached to this Brief as Appendix B are tables of
contents from three contracts for interstate network serv-
ices between large business users and leading interex-
change carriers, edited only to remove all identifying in-
formation so as to comply with contractual confidentiality
requirements. These documents demonstrate that the car-
riers do, in fact, seek to meet the customer requirements
described in Mr. Lewis’s affidavit. The Appendix con-
tains a chart that correlates each of these customer re-
quirements with provisions of the sample contracts. Be-
cause they do not affect the charges paid by the customers
* Lewis Affidavit, { 8.
19
for service, these terms and conditions are not included in
the carriers’ tariffs.”
B. AT&T Negotiates Contract Terms That Implement
Its Tariffed Services and Represents To Its Cus-
tomers That Such Terms Are Fully Enforceable.
The major interexchange carriers (including AT&T)
enter into contracts that address matters that, while not
rate-affecting, are nonetheless crucial to the execution of
the tariffed obligations of both carrier and customer.
AT&T’s F.C.C. Tariff No. 12 illustrates the point. The
tariff describes im detail the “virtual telecommunications
network service” provided and sets out what charges
will apply and under what circumstances. It does not
address many matters that are crucial to the carrier/
customer relationship but do not affect those charges.
Section 7.2.10.A, for example, states that “Payment for
[service] is due upon presentation of the bill. [Service]
may be denied for nonpayment of a bill .. . .” Another
section permits AT&T to deny service for nonpayment
of charges due, requires AT&T to give at least five days’
2° Judge Brunetti, dissenting in the case below, agreed with the
majority that the “services” at issue in this case were not reflected
in the applicable AT&T tariff, but concluded that the customer’s
claims could not be sustained because “AT&T is simply barred from
contracting for non-tariffed services.” Central Office Tel., Inc. v.
AT&T Corp., 108 F.3d 981, 994 (9th Cir. 1997) (Brunetti, J.,
dissenting). Judge Brunetti reached this (erroneous) conclusion
based upon a case interpreting the ICA, which allowed transpor-
tation companies operating as common carriers to provide only
those services for which rates had been tariffed. 108 F.3d at
995; see note 13, supra. Communications carriers are not simi-
larly restricted. For example, all of the major interexchange
carriers offer untariffed “enhanced” transmission services. See
Computer and Communications Indus. Ass'n v. FCC, 693 F.2d 198,
204 (D.C. Cir. 1982) cert. denied, 461 U.S. 938 (1983) (Title II of
the Act inapplicable to such services) ; 47 U.S.C. § 153(43) (defining
“telecommunications” to exclude services classified as “enhanced” ).
AT&T (and its competitors) also manage communications networks
for large customers. See www.att.com/solution and www.system-
house.mci.com (information about AT&T’s and MCI unregulated
consulting and “outsourcing” services).
20
notice prior to denying service, and states that service
will be restored upon payment of the charges. The tariff
does not, however, explain when “presentation” occurs
(when a bill is sent? upon the customer’s receipt?), what
constitutes a “bill” (how much detail? what format?) or
what constitutes nonpayment of charges (may amounts
disputed in good faith be withheld?). None of these
items concerns the carrier’s charges for service, although
all are of importance to the parties. Under Section 203(a)
of the Act, all of them may be addressed outside the
tariff. And the enforcement of any off-tariff arrangement
on these matters is not barred by Section 203(c).
AT&T argues that any aspect of the carrier/customer
relationship that the tariff fails to address may be “filled
in” only by “that which could be ‘implied in the tariff’ as
a matter of federal law under principles of tariff interpre-
tation: that is, to ‘use diligence’ and to act reasonably.”
Pet’r Br. at p. 34 (citations omitted). But “federal law”
offers no meaningful guidance regarding the format or con-
tent of carrier invoices, appropriate procedures for their
distribution to a customer’s business units (or a reseller’s
customers), or other non-rate-affecting matters. The in-
terpretation of Section 203(c) that AT&T urges here—
that the carrier and the customer may not agree upon
what constitutes “due diligence” or what it means for
the carrier to “act reasonably”—contradicts AT&T’s own
practices.”
Decisions regarding which provisions of complex and
comprehensive service agreements must be included in the
carriers’ tariffs are ultimately made by the carriers. When
5! AT&T’s argument also suggests that the Communications Act
preempts state law claims, a proposition that is doubly unfounded.
First, this Court has found complete preemption of state claims
under only two federal statutes—Section 301 of the Labor Man-
agement Relations Act, see Aveo Corp. v. Aero Lodge No. 735,
390 U.S. 557 (1968), and Section 502(a) of ERISA, Metropolitan
Life Ins. Co. v. Taylor, 481 U.S. 58 (1987). Second, such a reading
would nullify the savings clause that Congress inserted in the Com-
munications Act. 47 U.S.C. § 414.
21
pressed by their large customers to include more contract
terms in the customized tariffs, the carriers often refuse on
the grounds that the terms are not rate-affecting and that
they want to minimize the amount of information disclosed
to competitors. But all of the major interexchange carriers
—including AT&T—have responded to customer concerns
about the enforceability of non-tariffed terms by represent-
ing that the contracts are valid and binding as written, that
the non-tariffed terms are fully enforceable by both parties,
and promising to revise applicable portions of their tariffs
in order to eliminate any conflict that may arise between
a tariff provision and the contract.”
Insofar as the carriers negotiate provisions that offer
“value” to the customer and impose some “cost” on the
carrier, AT&T’s arguments would effectively render them
unenforceable. If the Court now adopts AT&T's view of
the law, large customers will be in the position of having
committed to purchase tens or hundreds of millions of
dollars of telecommunications services based upon recip-
rocal commitments that the carriers will (arguably) no
longer be required to meet.
C. The Broad View Of The Filed Rate Doctrine Advo-
cated By AT&T Here Contradicts AT&T’s Prior
Statements To The Federal Communications Com-
mission.
AT&T has, on several occasions, addressed the scope
of the filed rate doctrine (and/or the companion tariff-
filing requirement) before the FCC. In each instance
described below, it has urged the agency to adopt a con-
struction that is narrower than it now advocates to this
Court.
In 1990, the Commission opened a proceeding to ex-
amine whether changes in its rules were appropriate in
light of the burgeoning competition in the interstate inter-
exchange marketplace. One of the issues addressed was
® See Sections entitled “Valid, Binding, Enforceable” and “Con-
struction” in the tables of contents contained in Appendix B.
22
whether to permit AT&T and other interexchange carriers
to offer services by means of individually negotiated ar-
rangements, so long as the rates and rate-related terms
thereof were filed in tariffs as required by Section 203(a)
of the Act.” Although AT&T supported the “contract
tariff” proposal, it opposed the Commission’s initial pian
to require carrier/customer contracts to be filed with the
agency. AT&T argued that such a requirement would
be “an . . . unwarranted departure from current practice”
and unnecessary in light of the fact that such contracts
may contain provisions that “do not relate to rates for
telecommunications services or classifications and prac-
tices affecting such rates [including] provisions addressed
to collocation . . . implementation plans and billing
procedures.” ™*
In response to the inclusion of forbearance authority in
the newly-enacted Telecommunications Act of 1996,”
the Commission proposed to require all providers of inter-
exchange services who lack “market power” to withdraw
their tariffs for domestic services.” AT&T urged the
agency to adopt a “permissive” approach instead, under
which carriers could choose whether or not to file tariffs.
In response to concerns about the operation of the filed
rate doctrine under such a regime, AT&T told the Com-
83 Interexchange Competition Order, 6 F.C.C.R. at 5897-5903.
% Comments of American Telephone and Telegraph Co. at pp.
64-65 & n.*, Competition Rulemaking, 6 F.C.C.R. 5880 (filed Jul. 3,
1990). Collocation refers to the placement of customer equipment
in carrier switching facilities. Needless to say, it is of considerable
value to customers and imposes costs on carriers.
%° 47 U.S.C. §160(a) (“[T]he Commission shall forbear from
applying any regulation or any provision of this Act to a tele-
communications carrier or telecommunications service, or class of
telecommunications carriers or telecommunications services, if the
Commission determines that [three enumerated conditions are
met ].”’)
%6 See Detariffing Order, 11 F.C.C.R. at 20732. AT&T falls within
this category. See Motion of AT&T Corp. to be Classified as a
Von-Dominant Carrier, note 25, supra.
—
23
mission that the doctrine is “not a talisman that trumps
all contractual agreements” and that it would not apply
to any matters that are lawfully addressed in off-tariff
arrangements.*’ By that test, matters that are lawfully
addressed in contracts—implementation plans, billing pro-
cedures, and the many other matters described in Section
Il.A above—would not fall within the scope of the filed
rate doctrine.
In The People’s Network, Inc., v. American Tel. &
Tel. Co.,* the FCC’s Common Carrier Bureau ruled on
a formal complaint brought by a reseller of AT&T’s SDN
and other services. The customer claimed, inter alia, that
AT&T had violated Section 203(a) of the Act by failing
to reflect tariff limitations on the number of orders that it
would process each month for an SDN customer or
each week for a Distributed Network Services customer.
According to the Bureau, “AT&T responded to this claim
by arguing that its order limits do not affect the charges
applicable for its services and that Section 203(a) there-
fore does not require their inclusion in the tariff.” * The
number of orders that a carrier will agree to process in
any single month or week from a customer is a matter
of great value to the customer and, most likely, a cost item
to the carrier. Indeed, it is of a piece with assurances
concerning the timeliness of installations once a carrier has
87 Letter from J. Argentieri, note 24, supra and Appendix A. See
also AT&T Corp. Petition for Limited Reconsideration and Clarifica-
tion, Policies and Rules Concerning the Interstate, Interexchange
Marketplace, CC Docket No. 96-61 at p. 16 (filed Dec. 23, 1996)
(urging extension of permissive detariffing to the international
portions of integrated customer-specific offerings so as to avoid the
confusion that would result if part of the agreement was subject to
the filed rate doctrine and part was not).
881997 FCC LEXIS 1928 (Common Carrier Bur. rel. Apr. 10,
1997).
8 Jd, at 1 33. The Bureau agreed with AT&T’s reading of Section
203(a) and rejected the customer’s claim.
24
accepted an order. Yet, in The People’s Network, AT&T
successfully argued that such matters are not rate-affecting.
Ill. The Court Should Not Expand The Filed Rate Doc-
trine Beyond What The Statute Requires.
The language of Section 203(c) of the Communica-
tions Act, as well as the crucial distinction between it and
the tariff provisions of the ICA, offer ample grounds on
which to decline AT&T’s invitation to adopt an expansive
view of the file rate doctrine as it applies to interstate
telecommunications. Important considerations of policy
and recent developments in the way in which communica-
tions are marketed offer additional support for a narrow
reading of the doctrine.
A. The Doctrine Should Not Be Broadened In Light
Of The Harsh Effects Acknowledged By The Fed-
eral Communications Commission And The Courts
That Have Applied It.
Regulated carriers often claim that the filed rate doc-
trine is beneficial for customers and for that reason (and
others) should be nurtured by the Commission and the
courts and broadly construed.“ Customers, however, have
found that the doctrine is most commonly invoked to their
detriment, and the Commission has emphatically agreed:
[W]e reject carriers’ arguments that the “filed-rate”
doctrine benefits customers by creating certainty in
the carrier-customer relationship. In fact, the “filed
rate” doctrine creates uncertainty in the carrier-
customer relationship. Invocation of the “filed rate”
doctrine can be especially harmful to consumers who
have signed long-term service contracts with inter-
exchange carriers .... [T]he doctrine permits inter-
exchange carriers to subsequently file a tariff that
differs from the long-term contract, and if justified
#° See, e.g., USTA Br. at pp. 5-7; Petition of Frontier Communi-
cations for Reconsideration, Policy and Rules Concerning the Inter-
state, Interexchange Marketplace, CC Docket No. 96-61 at p. 5
(filed Dec. 23, 1996) (“The filed rate doctrine is beneficial to
consumers.” ).
Ss
a
25
by substantial cause, unilaterally to alter or abro-
gate their contractual obligations in a manner that
is not available in most commercial relationships
and that undermines consumers’ legitimate business
expectations. The “filed-rate” doctrine also harms
residential and small business consumers who utilize
mass market services and do not enter into long-term
service arrangements. Such customers may purchase
these mass market services in response to represen-
tations made by sales agents of the interexchange
carrier or advertisements. In addition, such cus-
tomers may assume the interexchange carrier will not
modify its rates without actual notice to the customer.
In the event of a dispute about the representations
made by a sales agent, or a subsequent modification
to an interexchange carrier’s rates, terms, or condi-
tions without actual notice to customers, a customer
would be bound by the tariffed rates, terms, and
conditions.“
Several courts, and the dissent below, have acknowledged
that the doctrine frequently works a fundamental unfair-
ness on customers. See 108 F.3d at 999 (Brunetti, J., dis-
senting); see also Louisville & Nashville R. R. Co. v. Max-
well, 237 U.S. 94, 97 (1915) (filed rate doctrine “may
work hardship in some cases .. . .”); Marco Supply Co.
v. AT&T Communications, Inc., 875 F.2d 434, 435-36
(4th Cir. 1989). This argues against an interpretation of
the doctrine that encompasses all aspects of the legal rela-
tionship between carrier and customer.
As the Court is aware, its decision several years ago in
Maislin Indus. v. Primary Steel, Inc., 497 US. 116
(1990) and subsequent developments in the trucking
industry have spawned a series of cases applying the
filed rate doctrine under the Motor Carrier Act. See, €.2.,
ICC v. Transcom Line, 513 U.S. 138 (1995); Reiter v.
Cooper, 507 U.S. 258 (1993). Some lower Federal
courts, with a nod to Maislin and other ICA cases, have
been deciding Communications Act cases in a manner
*! Detariffing Reconsideration Order at {13 (footnotes omitted).
26
that is not only harsh for customers but, more importantly,
unwarranted under Section 203(c) of the Communications
Act. These decisions adopt sweeping formulations of the
filed rate doctrine that shield carriers from liability for
arguably actionable conduct on non-rate-affecting matters
with no analysis of whether the subject provisions are
rate-affecting. See, e.g., Pay Phone Concepts, Inc. v. MCI
Telecom. Corp., 904 F. Supp. 1202, 1207 (D. Kan.
1995) (a billing dispute is subject to the mandatory arbi-
tration clause in the carrier’s tariff, which “exclusively
controls the rights and liability” between carrier and cus-
tomer); Fax Telecommunicaciones v. AT&T, 952 F. Supp.
946, 954 (E.D.N.Y. 1996) (no liability can arise from a
carrier’s failure to file a contract tariff as promised and that
the customer victimized by the carrier’s failure to file must
pay standard rates). By adopting a view of the filed rate
doctrine that is grounded firmly on the text of the Commu-
nications Act, as opposed to some other statute, this Court
could (and should) clarify the role and operation of the
filed rate doctrine and give appropriate direction to lower
courts called upon to adjudicate carrier ‘customer disputes.
B. The Filed Rate Doctrine Should Not Be Broadened
In Light Of The History Of Communications Car-
riers Abusing Their Perceived Rights Under It.
Among the important public benefits allegedly served
by the filed rate doctrine is that it “enable[s] the existence
of reasonable and non-discriminatory rates and services,
avoid[s] situations of unequal bargaining power between
carriers and consumers [and] minimize[s] unnecessary
confusion on the part of both carriers and consumers.”
USTA Br. at pp. 5-6. In truth, the doctrine gives carriers
the upper hand, for it effectively permits a carrier to make
whatever promises it considers necessary to secure a cus-
tomer’s commitment and then file tariffs that fail to reflect
those promises—all with the assurance that the tariffed
terms will prevail in any dispute.“® Nor does the doctrine
«2 See 952 F. Supp. at 954.
27
ensure that customers understand and agree to be bound
by filed rates and terms. The record in the Commission's
recent Detariffing proceeding is replete with tales of mis-
leading representations by carrier personnel.” Several
examples of the carriers’ willingness to take unfair advan-
tage of the filed rate doctrine illustrate the scope of poten-
tial abuse.
In August 1993, AT&T filed Contract Tariff No. 383
for an individual customer. The following month, AT&T
filed an amendment significantly limiting the application
of certain usage credits under the Contract Tariff. Three
new customers had submitted orders for the offering prior
to the effective date of the tariff amendment and protested
to the Commission, citing AT&T's failure to seek their
approval before making material adverse tariff changes.
They withdrew their protests only after AT&T agreed to
permit them to take service under the tariff as it had existed
at the time their orders were placed.“
In 1994-95, MCI filed several modifications to its tariff
that were adverse to customers with long-term service
arrangements; those changes were made without the con-
sent (or even the knowledge) of MCI’s customers. The
first modification doubled the charge for early termination
of certain contracts.“ The second modification involved
the addition of a provision that automatically renews certain
43 Petition for Further Reconsideration by Telecommunications
Research and Action Center and Consumer Federation of America,
Policy and Rules Concerning the Interstate, Intererchange Market-
place, CC Docket 96-61 at p. 3 (filed Dec. 4, 1997).
These events are recounted in AT&T Communications, Appar-
ent Liability for Forfeiture & Order to Show Cause, Notice of
Apparent Liability for Forfeiture & Order to Show Cause, 10
F.C.C.R. 1664 (1995).
45 Prior to the amendment, a customer was liable for any commit-
ment applicable to the year in which the termination occurred, plus
an amount equal to 35% of the commitments for the remaining
years of the term. The amendment required the customer to also
repay any promotional credits previously received. MCI Telecom-
munications Corp., Tariff F.C.C. No. 1, § C.183752.
28
multi-year service arrangements unless the customer “pro-
vides written notification to cancel the [plan], which must
be received by MCI not less than 30 days prior to the
expiration of the term.” ** Customers who negotiated
such arrangements with MCI that neither stated nor im-
plied that a customer was required to give notice of its
intent not to renew now face the threat of substantial
penalties if they want to exercise their bargained-for
right to change carriers at the end of the service term.
At about the same time, MCI also added rules for arbitrat-
ing payment disputes that expressly deny customers the
right to a copy of their bills, deprive arbitrators of authority
to prevent MCI from suspending service while the arbitra-
tion is pending, and require customers, as a condition of
taking service, to waive their statutory right to a Commis-
sion or court determination of the lawfulness of MCI’s
charges.” In yet another filing, MCI modified its tariff
provisions relating to toll fraud so as to make its customers
strictly liable for all unauthorized use occurring after either
the customer notifies MCI or MCI notifies the customer of
suspected fraud.“ This shift of all liability to the customer
would abrogate any commitment previously made by MCI
to carry out customer-requested call blocking to minimize
fraud.
Recently, carriers have cited the filed rate doctrine
in defense of their efforts to unilaterally raise the rates
payable under negotiated, fixed-fee service arrangements.
** MCI Telecommunications Corp., Tariff F.C.C. No. 1, § C.3.18372.
*7 MCI Telecommunications Corp., Tariff F.C.C. No. 1, §§ B.7.1353,
B.7.13811-13812. The tariff allows MCI to compel arbitration of
all disputes in excess of $10,000 under the auspices of J.A.M.S./
ENDISPUTE. MCI Telecommunications Corp. Tariff F.C.C. No. 1,
§ B.7.13. Last year, pre-trial discovery in MCI Telecom. Corp. v.
Matriz Communications Corp., Civ. No. 96-11975-EFH (D. Mass.)
disclosed that MCI has a contract with that organization for the
provision of litigation support services in connection with arbitra-
tions involving MCI and its customers. That fact is not disclosed
to customers in the MCI tariff.
** MCI Telecommunications Corp., Tariff F.C.C. No. 1, § B.4.102.
——- * ae
29
A series of Commission rulings has imposed certain
new costs on interexchange carriers, at the same time
that it has mandated decreases in other costs.“ The
major carriers have sought to pass the cost increases (but
not the cost decreases) on to their customers despite agree-
ments contained in tariffs and contracts capping the appli-
cable rates at the negotiated levels. Some carriers have
taken this stance even in connection with agreements signed
after the Commission adopted the orders that gave rise to
the cost changes. In other words, each such carrier has pro-
posed more favorable rates than its competitors, won the
customer’s business, bound the customer to a multi-year
multi-million-dollar commitment, and then raised those
rates based upon factors that were known to the carrier
when it made its bid and signed the contract. When chal-
lenged by irate customers, the carriers reply that the tiled
rate doctrine requires the customer to pay the new tariffed
rate!
Effectively free from regulatory oversight, yet assured
that whatever clauses they put in tariffs will “trump” their
contracts even if users are not told of (and do not consent
to) the new provisions, interexchange carriers have become
increasingly willing to insert one-sided terms in their
tariffs. The filed rate doctrine shields such behavior when
—
#? For example, the Commission has ordered carriers to com-
pensate operators for each call for toll-free long distance call made
from a payphone. Implementation of the Pay Telephone Reclassifi-
cation and Compensation Provision of the Telecommunications Act
of 1996, Report and Order, 11 F.C.C.R. 20541 (1996), recon., 11
F.C.C.R. 21233 (1996), aff'd in part, vacated in part sub nom.
Illinois Pub. Telecom. Ass’n v. FCC, 117 F.3d 555, clarified, 123
F.3d 698 (D.C. Cir. 1997). See also, Federal-State Joint Board on
Universal Service, Report and Order 12 F.C.C.R. 8776 (1997) (car-
rier contributions to a Universal Service Fund); Access Charge
Reform, First Report and Order, FCC 97-158, (1997), appeal
docketed sub nom. Southwestern Bell Tel. Co. v. FCC, No. 97-2618
(8th Cir.) (increasing per-line charges for connection to local er-
change networks); and Price Cap Performance Review for Local
Exchange Carriers, Order, 12 F.C.C.R. 10175 (1997), appeal
docketed sub nom. United States Tel. Ass'n v. FCC, No. 97-1469
(D.C. Cir.) (reducing usage-based access charges).
30
it involves rates or rate-affecting terms, but this Court
should not needlessly extend that shield to a broader
range of carrier behavior.
CONCLUSION
For the foregoing reasons, Amici respectfully request
that the Court interpret the Communications Act’s tariffing
provisions as they are written.
Respectfully submitted,
HENRY D. LEVINE
ELLEN G. BLOCK *
JAMES S. BLASZAK
JUSTIN G. CASTILLO
LEVINE, BLASZAK, BLOCK
& Bootusy, LLP
2001 L Streeet, N.W.
Suite 900
Washington, D.C. 20036
(202) 857-2550
Counsel for Amici Curiae
February 20, 1998 * Counsel of Record
la
APPENDIX A
[AT&T Logo]
Judith D. Argentieri Suite 1000
Government Affairs Director 1120 20th Street, NW
Washington, DC 20036
202 457-3851
July 17, 1996
Mr. William F. Caton
Acting Secretary
Federal Communications Commission
1919 M Street, N.W.
Room 222
Washington, D.C. 20554
Re: Ex Parte Presentation—CC Docket No. 96-61
Dear Mr. Caton:
Today AT&T provided copies of the attached docu-
ment to Richard Welch, Chief, Policy Division, Common
Carrier Bureau, and to Melissa Waksman, Christopher
Heimann, Jordan Goldstein, and Patrick DeGraba, also of
the Policy Division of the Common Carrier Bureau.
Two copies of this Notice, along with the attached let-
ter, are being submitted to the Secretary of the FCC in
accordance with Section 1.1206(a)(1) of the Commis-
sion’s rules.
Sincerely,
/s/ Judy Argentieri
Attachment
cc: R. Welch
M. Waksman -
C. Heimann
J. Goldstein
P. DeGraba
2a
AT&T Ex Parte Presentation—CC Docket No. 96-61
Permissive Detariffing And The Filed Rate Doctrine
Although a majority of commenters in CC Docket No.
96-61 support permissive detariffing, a few commenters
continue to support mandatory detariffing,’ at least for
negotiated service arrangements, based on the purported
concern that unless detariffing were mandatory, carriers
could continue to file tariffs and invoke the filed rate
doctrine to make unilateral changes to carrier-customer
deals. A brief analysis of the filed rate doctrine, however,
makes plain that this “problem” is chimerical. The filed
rate doctrine is a product of a specific legal regime—a
regime of mandatory tariffs—not a talisman that trumps
all contractual agreements. As explained below, under a
permissive detariffing regime, a written contract could
specify that it is controlling over subsequent tariff filings,
and the customer could then assert the contract as a de-
fense to any claim based on such filed tariffs.
The filed rate doctrine was the product of two interre-
lated subsections of the Interstate Commerce Act (ICA).
First, the ICA required that carriers make public filings
disclosing their rates. Second, and correlatively, carriers
were prohibited from charging or collecting any rates
other than filed rates. These two requirements served as
the model for Sections 203(a) and (c) of the Communi-
1 As explained in its comments in this docket, and in its July 10,
1996 ex parte, AT&T does not believe that the Commission may
lawfully order mandatory detariffing, for two reasons. First, the
Commission’s authority under Section 10 permits it to refrain from
requiring tariffs, but does not extend to prohibiting the filing of
tariffs. Second, because the record establishes that mandatory de-
tariffing would impose enormous costs on carriers and customers,
particularly with respect to casual calling and services provided to
residential and small business customers, with no countervailing
benefits that could not be achieved through permissive detariffing,
a mandatory detariffing rule would not be “in the public interest.”
3a
cations Act.* The purposes of the tariff requirements of
both the ICA and the Communications Act were “to ren-
der rates definite and certain, and to prevent discrimina-
tion and other abuses”* by ensuring that all customers
paid the same charges—the filed rate—for the same serv-
ice. In numerous decisions, the Supreme Court construed
these requirements to mean that “the rate of the carrier
duly filed is the only lawful rate.” *
The Supreme Court’s decisions make clear that that
the filed rate doctrine necessarily derives from the require-
ment that all rates be filed. The sole purpose of the filed
rate doctrine is to enforce a regime in which tariff filings
are mandatory. As the Supreme Court explained in Mais-
lin, allowing a carrier to charge other than filed rates
would “render nugatory” the statutory requirement that all
rates be filed.° The filed rate doctrine thus reduces to a
syllogism: If a rate must be filed in order to be valid,
then unfiled rates cannot be valid.
By exercising its statutory forbearance authority to
adopt permissive detariffing, the Commission would elim-
inate the major premise of the syllogism—the requirement
that all rates be filed. Valid and enforceable rates can be
established through mechanisms other than filed tariffs,
such as through unfiled contracts. There is simply no
basis for the assertion that the filed rate doctrine would
vitiate contract rates in a permissive detariffing scheme.
A carrier that had agreed to rates in an unfiled contract
could no longer claim that the filed rate was the “only
lawful rate.”
2 MCI v. AT&T, 114 S. Ct. 2223, 2231 (1994).
® Maislin Indus. v. Primary Steel, Inc., 497 U.S. 116, 126 (1990)
(citing Arizona Grocery Co. v. Atchison, T. & S.F.R.R
370, 384 (1932) ). - Co., 284 U.S.
*E.g., id. at 127, quoting Louisville & Nashville RR
well, 237 U.S. 94, 97 (1915). ects 2°
5 Maislin, 497 U.S. at 182.
4a
Indeed, the courts have recognized that where the stat-
ute at issue, or the agency acting within its statutory au-
thority, permits rates and other terms of service to be
established other than through filings with the agency, the
filed rate doctrine does not apply.” Thus, in Maislin, the
Supreme Court invalidated the Interstate Commerce Com-
mission’s (ICC) “Negotiated Rates” policy based on its
conclusion that the ICC had no authority to abrogate the
ICA’s requirement that all rates be filed. Conversely, the
court’s opinion makes clear that the Negotiated Rates
policy could have been sustained had the ICA given to the
ICC the forbearance authority which Congress has now
given to the Commission in Section 10.’
It has nevertheless been suggested that in a permissive
detariffing regime, a carrier could “voluntarily” file and
attempt to enforce a tariff against a customer with which
the carrier had previously entered into a written agreement
providing that the contractual terms would control over
any inconsistent tariff provisions. This argument, which
is based on the language in Section 203(c) requiring that
a carrier charge and collect its filed rates, ignores the fact
that the Commission's Section 10 forbearance authority
extends to Section 203(c) no less than to Section 203(a).
Indeed, Section 203(c) itself provides that its requirement
that carriers collect their filed rates is inapplicable where
“otherwise provided by or under the authority of this Act.”
®See Arkansas Louisiana Gas Company v. Hall, 453 U.S. 571
(1981) (recognizing that carrier must charge and collect the filed
rate, “[e]xcept when the Commission [validly] permits a waiver”).
In a later proceeding in Arkansas Louisiana, the Fifth Circuit ob-
served that the Supreme Court's decision in that case “clearly recog-
nized that the waiver provisions of [15 U.S.C. § 717(d) authorized)
the Commission to waive the usual requirements of timely filing of
an alteration in a rate.” Hall v. FERC, 691 F.2d 1184, 1189 (5th
Cir. 1982) (quotation omitted). Accordingly, Hall v. FERC ex-
pressly noted that the filed rate doctrine would not bar exercise of
FERC’s waiver authority. Jd.
7 Maislin, 497 U.S. at 133-35.
Sa
If the Commission were to exercise its authority under new
Section 10 to forbear from enforcing Sections 203(a) and
203(c) when a carrier and a customer have entered into
an unfiled written agreement, and thereby adopt permis-
sive detariffing, a carrier could not invoke the filed rate
doctrine to make unilateral changes to the terms of their
deal.*
—
* Permissive detariffing would operate in a manner analogous to
the role of the Uniform Commercial Code in contracts for the sale
of goods. Parties to such contracts may specify that the “defau!t”’
provisions in the UCC do not govern their relationship, and instead
may specify alternative terms. Similarly, carriers and customers
may provide that any or all of the terms in the contract apply in lieu
of otherwise applicable tariff provisions.
7a
Page
1
1
7
SAMPLE #1
TABLE OF CONTENTS
I ii il
12 Other Definitional Provisions Pe ae eS
1.1
ARTICLE2 PROVISION OF SERVICES |...
FCC OD dictrrcirctrrienrninemicteminn
7
7
9
10
13
14
Agreement to Provide...
Implementation ....
2.1
Network Management ......
Billing Records .....
215 Diaskr Reovey..
DP a
Local Access Providers and Foreign
Procedures Manual .. L$ RS Re
Service Orders and Changes .................
Telephone Administrations ............
Minimal Annual Commitment .............
Compatibility —.................
2.18 Acceptance Testing .................................
2.17 Prevention of Unauthorized Use _.
2.13 Response and Repair Time z '
2.16 Network Security pee Ly a
2.11 Ongoing Cooperation _.....................
<n
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.14
Obligations with Respect to Upgraded
5.2 Adjustments to Rates and Charges ........
Service Upgrades 000 oe eeeeneee
Adequate Personnel oo See: PS
3.2 Senior National Account Manager ....
4.2
3.1
4.1
5.1
ARTICLE5 CHARGES AND PAYMENTS .......
ARTICLE 4 SERVICE UPGRADES
ARTICLES STAFFING.................................
v's ‘e's
SPIE SIZ
‘9 'b'Z 85
es ‘ae
SPL ‘212
‘92 ‘Ve $8
es ‘se
‘SPP ZS
syuewesinbes
19W04SNd UT SasZuBYyd
0} BUIWBI[Ad SUOTZBSIIGO
—_
WN WueWYyIe}Y
mes
Id
uaMYIe}AY “9°¢
_ “Bre‘1re $$
dM quewyoryiy
‘18 WEE $8
—
rst $
es a. Om
dud uewuyoryjy
“WZ 12 §
AN JuewYysRyYy
I1Zs
KN }UeOWYIeHY
Iq queue} Vy
‘gS ‘OVZ$ PS‘OLS6SSS
_ en ss —_ ——_-
— -- eee C+ - —-
uoHBayqIy
uor;Nose4
ayndsip [wuojuy
——— —_—_ —-
S@DIOAUT
41911189 J0j spuewestnbey
9°8 ‘S'S-1's $8 2's ‘T's $$
Buyeys 10puea
40j syuewastnbey
Sd pu
OV Syuoupoeyy
‘Svl SL es
‘VP 612 OL
‘BZ ‘92 85
Sd jueuyoe}y
‘SPL TPL vl
‘ys ‘9b ‘9TZ ‘TPL ‘S'S ‘81%
——— ———— ——— ee ——
(S}ua}U0+D Jo Sajquy, ajdureg)
a@ XIGNAddV
seZ¥jNO SulyIV1} puw
Butjjodai 10} sainpesoid
‘ Spl¥puejs sUBULIOJI0g
ado,
8a
TABLE OF CONTENTS—Continued
5.3
5.4
5.5
ARTICLE 6
6.1
6.2
6.3
ARTICLE 7
7.1
7.2
7.3
7.4
7.5
7.6
7.7
ARTICLE 8
8.1
ARTICLE 9
9.1
9.2
9.3
9.4
9.5
Rates and Charges for Additional Serv-
a a ee Se ae eo
EEN, oa GS Rectan ers rele
Installation Delays and Service Inter-
eae
Taxes and Tax Related Surcharges ........
CERTAIN RIGHTS AND OBLIGA-
TIONS OF [VENDOR] AND —
RPI ae le aria i a A nd ER
Obligations To Maintain Insurance _.....
Mechanics’ Liens ................................ tides
Access to [Customer] Premises...
CONFIDENTIAL INFORMATION ...
Confidential Information ...............00......
Disclosure to Employees; Others .
Return or Destruction of Information .
TI -ccnens-subiiahhneeaiaiinacinerathaitalicshnteiitahtaistiecanttiociis
Required Disclosure ................................
Remedies ....... wo oS RTE AS iE. aS eo a
REPRESENTATIONS, WARRANTIES
pS I I cP CT
[Vendor] Representations and Warran-
ERIE Se IS SS eae eet
ESS CR <a Se Ane eee
SOFTWARE LICENSE AND INTEL-
LECTUAL PROPERTY INDEMNIFI-
IE ensincisihinihtasensictichtaanbeiniscistapesinntniteainen
9a
TABLE OF CONTENTS—Continued
Page
ARTICLE 10 LIMITATION OF LIABILITY, INDEM-
SERRE ER Sa ASR aS 8 44
10.1 Limitation of Liability .......... wittdiest 44
Sn Mh 46
ARTICLE 11 FORCE MAJEURE ...............-.-cccccccccccceeeee 46
11.1 General ...... CORE aE oe eae Seen SR Sead 46
ee Oe iii eee 46
11.3 Performance Times... senanliel 47
11.4 Substitute Services _... seemeteeil ccindash edition omental 47
ARTICLE 12 INDEPENDENT CONTRACTOR ....... 48
ARTICLE 13 TERM AND TERMINATION ........ 48
13.1 Term of Agreement (EARNED, eee. 48
13.2 Extensions of Initial Term .............. 48
13.3. Transitional Support 49
13.4 Removal of Property 49
ARTICLE 14 TERMINATION AND REMEDIES... 49
14.1. Termination by [Customer] susiieee 49
14.2. Termination by [Vendor] 51
14.3. Partial Discontinuance By [Customer]... 51
14.4 Notice of Threatened Non-Performance. 52
14.5 Performance Pending Outcome of Dis-
FREES RRL SE RMS TEIN NO Fone. SE 52
ARTICLE 15 MISCELLANEOUS... 52
15.1 Advertising or Publicity... 52
15.2 Successors and Assigns... 52
ck i 53
| Ee” ll GT ET Ti TIED 53
i PE EE eee 54
| |, SSI IE HERE A E eee 54
I ne 54
15.8 Modification, Amendment, Supplement
SATE TE ESAT, hel eae a 55
| FR 55
10a
TABLE OF CONTENTS—Continued
Page
15.10 Entirety of Agreement ........ Se eRe 56
$6.11 Severely. ..........-.0.ccrcccsencrcsrensercsesesceseorses 56
15.12 Arbitration... Ean hs aa, Yc Cae Bre 56
OE BO WINS oc cnecescvcsccncescsvecsscenesdeneressovesanssennes 57
15.14 Headings of No Force or Effect ............. 57
BEBE Bear WIGU ..........-:cccccccoresornsercesccesacscossonsccnassvess 57
15.16 Counterparts ..............-....----cccccsseeeeeseseennnnees 58
ATTACHMENTS
Attachment ED Engineering and Design
Attachment IP
Attachment IS
Attachment ND
Attachment NM
Attachment RC
Implementation Plan
Installation Sites
Form of Non-Disclosure Agreement
Network Management
Rates and Charges
lla
TABLE OF CONTENTS
SAMPLE #2
ARTICLE 1—DEFINITIONS ......0.-.0..--0.....0ccecc-cccceecees
1.1 I ah oa aa eeaieninentonscrnetnes
1.2 Other Definitions ........................--..0...0..00
ARTICLE 2—PROVISION OF SERVICE ...... Liseee ee
2.1 Agreement to Provide ................................ ie
2.2 Implementation ......... ERE aS pe ene EE
2.3 [Customer] Commitments ............................
2.4 Orders for and Changes to the Services........
2.5 Compatibility of [Customer] Equipment....
2.6 I ciniicaiatehinmebitinsiiiindens hell aeapidsepheiieiedemtinepene
2.7 Local Access Providers, Foreign Telephone
Administrations and Public Telecommu-
nications Operators ...................2............
2.8 Ongoing Cooperation —.....0...............0.0..0000
2.9 Response and Repair Time ............................
2.10 Invoice Reviews ......................-:c.c.ccccsseeeeeeee
2.11 Network Management ...................................
Re I deceit it ceercicicorescienstevecapnetnscsesnsssse
<= cs iepasemetducumpetl
2.14 Disaster Recovery ...................... eA Soe
2.15 Prevention of Unauthorized Use ..................
2.16 Acceptance Testing —.......2..0..0200..0000000.
ARTICLE 3—[VENDOR] STAFFING ........................
3.1 Adequate Personnel ........................... FLEAS
3.3 Executive Representatives ............................
ARTICLE 4—ADDITIONAL SERVICES ....................
4.1 New Technologies ~......................-...c.-.ee00-00-
4.2 Additional Services ...0...0.0.................00000..000
4.3 Obligations with Respect to Additional
i a ateintle
4.4 Discontinued Services ..............................---.
SR RRR ESSE SSS
4.5
4.6
12a
TABLE OF CONTENTS—Continued
RIO TAI icsecitristennseccecesciesitpranntniinsnsions
Amendments to the Performance re
IN i 0c indi cnsenernicistnsibiedapiiientammiplapaiaiiemiaiaantn
ARTICLE 5—CHARGES AND PAYMENTS ......
5.1
5.2
5.3
5.4
5.5
5.6
ia iasehicteeniiesinens
Review of Rates and Charges ......................
Rates and Terms for Additional Services...
Credits for Delays and Interruptions ........
FETE IIL ay Ce: ENE CRI
TRE ITI A es EHS Se De Tee wen any nee
ARTICLE 6—CERTAIN RIGHTS AND OBLIGA-
TIONS OF [VENDOR] AND [CUS-
SEE seccveniscennianeemncabicanhitriiaaginsipgmativemminnicns
6.1 Mechanics’ Liens and Subcontractor Pay-
PEN sn: dcatacehsitedaleitiaitdihiteentinninbiation ee ee ee
6.2 BE GI TID eicnciteetectinthetteinnitbicinnces
6.3 Notification of Pending or Threatened Non-
RAE RR PRRs APRS Pio, Sal
ARTICLE 7—CONFIDENTIAL INFORMATION ......
7.1 Use and Protection of Confidential Infor-
RINE IE aR ge WT, BR Ea Re 9
7.2 Disclosure of Confidential Information to
Employees and Others ..............................
7.3 Return or Destruction of Confidential In-
SRNR SA SS aR Ree On ee
7.4 RES A eee 26S ALPE PL See wet
7.5 SEED SUUIIIUD ccccicaiiinactmnebtiedibbigitdicladaamsine
7.6 IID siscriniaiiditeietncteeneaiei ti alan Ta
ARTICLE 8—REPRESENTATIONS, WARRANTIES
8.1
8.2
8.3
8.4
Pp Be 5), SE ener
Compliance with Laws ..................................
REGRET sa SLE NE ary aatr Ra
EELS EE REC © ER:
Page
26
27
27
27
28
29
31
32
34
35
35
35
35
- 36
36
37
37
38
38
38
39
39
40
41
41
l3a
TABLE OF CONTENTS—Continued
Page
8.5 All Reasonable Efforts and Good Faith
RSE TREES REE Scere ee a 42
8.6 Personnel Qualifications and Training........ 42
8.7 EEE Ne aa 42
8.8 II 5. ccockcitiansibacntiniienttiamennatiinss 42
8.9 Authority and Geod Standing —.................... 43
8 RM TEAS rar SIP EN oes Se ee 43
8 RES A on 48
8.12 Valid, Binding and Enforceable ................. 44
8.18 Warranty and Liability ............................... 44
8.14 Access to [Vendor] Tariffs/Prior Approval
yg RREREEESRIEEET TREES SRO a nORN 44
8.15 Standards for Year 2000 .............................. 44
ARTICLE 9—INTELLECTUAL PROPERTY
RIGHTS AND INDEMNIFICATION;
SOFTWARE LICENSE .......................... 45
9.1 IID ccisnicstiiibitinsstiniipassntliitbentiiesdiaasiiiiainaiindiicnpenmnimai 45
9.2 ERE ET RAIS EE te Ree NEN 46
9.3 a a a 46
9.4 a a a 47
9.5 SIS GUD cccchintsncitientiienaiinhdieitbiiiidabeangeied 47
ARTICLE 10—LIMITATION OF LIABILITY;
THIRD PARTY CLAIMS ............... oS 48
10.1 Limitation Of Liability ................00000000.. 48
10.2 Liability Under Third Party Arrange-
SEED. cnithcdechincivedatindstecanindiovitbaltiitislieinnenitigns 48
ARTICLE 11—FORCE MAJEURE .............................. 49
11.1 Force Majeure Conditions and Effect... 49
ok Ri kt SESINIESERRER acs arcte 49
Re Se OD eo ee 50
11.4 #Notice of Force Majeure Conditions ........... 50
ISIE ie ae Pare 50
it PR BIER TIRE Rye oa RP eR eel So 51
ARTICLE
ARTICLE
13.1
13.2
13.3
ARTICLE
14.1
14.2
14.3
14.4
ARTICLE
15.1
15.2
15.3
15.4
15.5
15.6
15.7
15.8
15.9
15.10
15.11
15.12
15.13
15.14
15.15
15.16
15.17
l4a
TABLE OF CONTENTS—Continued
12—INDEPENDENT CONTRACTOR........
13—TERM; TERMINATION . |...
Term of Agreement; Renewal ......................
Tramattiomal Buppent q..........ccnccccecessccceeee+-s-
Existing Agreements .................................--
14—GROUNDS FOR TERMINATION
AND REMEDIBES ..................................
Discontinuance by [Customer] -....................
Discontinuance by [Vendor] ......... ictal
Partial Discontinuance by [Customer] ........
Performance Pending Outcome of Dis-
IIE caniceciinniscspinteenaneinnatniimssinnnianteieinvdions
15—MISCELLANEOUS ..................--..------=--.
Advertising or Publicity .............................
Successors and Assigns ................................
Dispute Resolution —.........-....0.....000...-..-....
ee icciiartecensatiatintiies nasiniatinlnniiniienenitnnpeeiaiod
Modification, Amendment, Supplement or
—* ee ee
;
Attachment PS
Attachment ND
Attachment RC
Attachment TO
Attachment NM
Attachment DRP
Attachment AC
Attachment BI
Attachment SL
Attachment OC
15a
ATTACHMENTS
Performance Specifications
Form of Non-Disclosure Agreement for
parties’ subcontractors
Rates and Charges
[Form of Tariff Filing]
Network Management
[Customer’s] Contingency and Disaster
Recovery Plan
Authorization Codes
Billing Invoice Format
Form of Space License for [Vendor]
Use of [Customer] Real Property
Contracts between [Vendor] and
[Customer] for telecommunications
services, existing as of the Effective
Date
ARTICLE 1
1.1
1.2
ARTICLE 2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
2.12
2.13
2.14
2.15
2.16
“217
2.18
2.19
ARTICLE 3
3.1
3.2
3.3
3.4
ARTICLE 4
4.1
16a
TABLE OF CONTENTS
SAMPLE #3
I i i a Fe
I a ae
Other Definitional Provisions ................
PROVISION OF [VENDOR] SERV-
Agreement to Provide —..2..0002000000000.......
IUD si cctincectntlicenjeindevinnscapibsictmsielaceninncic
Minimal Annual Commitment ..............
Orders for and Changes to the Serv-
TE ccitetisincnuiinisinigsniniepdiascndiin ciaadenbiipabaibindcinnin
Modifications to [Vendor’s] Network "the
I vi cicisiisitinnd ina niensidestidibidiniabinnzddin
Local Access Providers and Foreign Tele-
phone Administrations —...................
Ongoing Cooperation ...............0.000000000.....
Response and Repair Time .......................
Billing and Accounting ~......00000000000000.....
SRE SER OB Sey OE A 9 aS Raa ot
Network Management and Reports .......
IID iedsestniidaienccninstitincinnsiisaibiobiagamnecibaisalte
Procurement .................. Pea eras re ahaa Te
NII SI ata cansctecenietnsittaiatine
Prevention of Unauthorized Use ............
Acceptance Testing ~................--2200...--2222----
PCED scat peetinebicnintecinsneastinanabbionbininiinies
Adequate Personnel ........0....000
Network Personnel ........... 00.0...
NS CEIEED sectcentgrstnnsssiccintmshinnivensaniaionns
Key Network Personnel .......
SERVICE UPGRADES AND ADDI-
TIONAL SERVICES .....0. en...
Service Upgrades ........................-..-...-..---
17a
TABLE OF CONTENTS—Continued
4.2
4.3
4.4
4.5
ARTICLE 5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
ARTICLE 6
6.1
6.2
6.3
6.4
6.5
ARTICLE 7
7.1
7.2
7.3
7.4
7.5
ARTICLE 8
8.1
8.2
New Technologies .000.00000.......:cccccccceeee-eeeeee
Additional Services .00000...000.00cccceceecceee meee
Obligations with Respect to Additional
Services '
Discontinued Services 0.000000...
CHARGES AND PAYMENTS ............
Rates and Charges 2000000000000... eee
Remedies for Certain Tariff Changes ...
Adjustments to Rates and Charges _......
Rates and Terms for Additional Serv-
UID nica peeiilea Dali eT
Credits for Delays and Interruptions ....
Invoices ...
Taxes ...... ° ws
CERTAIN RIGHTS AND OBLIGA-
TIONS OF [VENDOR] AND incest
MER]
Third Party Warranties ieistiseideelekteats cabal
Obligation to Maintain Insurance .........
Mechanics’ Liens 2.0000... ee eeen ee
Access and Security 2.000.000.0000.
[Customer] Liability Under [Vendor]
Third Party Arrangements
CONFIDENTIAL INFORMATION .....
Use and Protection of Confidential In-
IE cricrticsintieiicestntinirtcinsatitinnnsioitain
Employees; Others 0000000
Return or Destruction of Information...
Required Disclosure .........0.......0..
REPRESENTATIONS, WARRANTIES
AND COVENANTS .....
IN sotetisicitschciehrisiichhtmprisih sacincincilate secede
Compliance with Laws Relating to Tele-
RRR ieee eR Lali ae a SSSI
31
32
SEER FESS
SSSeaun & & ESEREE
& oe
18a
TABLE OF CONTENTS—Continued
8.3
8.4
8.5
8.6
8.7
8.8
8.9
8.10
8.11
8.12
8.13
8.14
8.15
8.16
ARTICLE 9
9.1
9.2
9.3
9.4
9.5
ARTICLE 10
10.1
10.2
ARTICLE 11
11.1
11.2
11.38
114
11.5
ARTICLE 12
Tariffs . A aN
Compliance with Other Laws ileal
Documentation ............-..-....--.c.-.0000.000-0ene0=0
Nature of Services ...............-.....<----s1---000«
Personnel Qualifications and Training...
Regulatory Reports ...................---
Non-Interference ..............-.-.....s++-sss---+00008
Authority and Good Stanaing .............
No Conflict ...................... ee es
No Infringement ...................<-----..--
Valid, Binding and Enforceable ..
No Defaults - ahead Bt a
Year 2000 Compliance . i a
Warranty and Liability ......................
INTELLECTUAL PROPERTY RIGHTS
AND INDEMNIFICATION; SOFT-
WARE LICENSE ............----.---..---<-0----++-+0+«
Software License .................<<<<<<---<<-----+00-"*
Indemnification ......................0-+---000
Notices DOES eee eee eee
Emjoined Use .....-.......2n--neenenceeneeneseenneneees
LIMITATION OF LIABILITY; THIRD
PARTY CLAIMS . iaisaciaaaiitieia
Limitation of Liability . sn ie EL PRED
Third Party Claims ............................--
FORCE MAJBURE. ........~...-.<-----------------«
Force Majeure Conditions and Effect ...
Duty to Mitigate —............-----....-.-----
Performance Times ..................—--------------
Substitute Services ....................---<---=-.+-++
hee
INDEPENDENT CONTRACTOR .........
FLIFIFSSER
SSS
or
ba |
19a
TABLE OF CONTENTS—Continued
ARTICLE 13
13.1
13.2
13.3
ARTICLE 14
14.1
14.2
14.8
14.4
14.5
14.6
14.7
ARTICLE 15
15.1
15.2
15.3
15.4
15.5
15.6
15.7
15.8
15.9
15.10
15.11
15.12
15.13
15.14
15.15
15.16
15.17
15.18
TERM; TERMINATION .................-.-..--
Term of Agreement; Renewals .............
Transitional Support .........................--....
Removal of Property ..............
GROUNDS FOR TERMINATION AND
I coo cccecenerieneteteneecininiemenenans
Bivemts of Datallt q....~.....<0cccc<s~--<:-00--+--00-
Termination by [Customer] ..................--.
Partial Discontinuance .......................-....-
Termination by [Vendor] ..
Notification of Threatened | “Non-Per-
TL ee
O66 6066 6666666 SSS SSE OSS S + CSS SOS EHSES SC SSSOSSSOSSSS SSS Se
MISCELLANBOUS. .......~.-.<0--+---<20:20--202000
Advertising or Publicity ...........................
Successors and Assigns .........................--.
DO Eee
TT
Third Party Beneficiaries -.......................
Notices is ans cacti eeialiiteamenelastinniiantl
ne
Headings of No Force or Effect -.........
Modification, Amendment, Supplement
TE
Dispute Resolution ..................-..----------
Labor Harmony Obligation . ay
| ae
i,
B88 2 S
3383333 228 & ASRBES
SAnanaeanan eH
Attachment AC
Attachment BI!
Attachment IP
Attachment IS
Attachment KP
Attachment NM
Attachment PS
Attachment ND
Attachment RC
20a
ATTACHMENTS
Acceptance Criteria
Billing Instructions
Implementation Plan
Installation Sites
Key Personne!
Network Management
Performance Specifications
Form of Non-Disclosure Agreement
for Third Parties
Rates and Charges
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.