Petition for Writ of Certiorari — ON24, Inc., et al., Petitioners v. Leadersel Innotech ESG
Supreme Court briefJun 8, 2026
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No. _____
In the Supreme Court of the United States
ON24, INC., ET AL., PETITIONERS
v.
LEADERSEL INNOTECH ESG
ON PETITION FOR A WRIT OF CERTIORARI
TO THE UNITED STATES COURT OF APPEALS
FOR THE NINTH CIRCUIT
PETITION FOR A WRIT OF CERTIORARI
DAVID J. WIENER
ANNA ERICKSON WHITE
MORRISON & FOERSTER LLP
425 Market Street
San Francisco, CA 94105
BRIAN R. MATSUI
Counsel of Record
MORRISON & FOERSTER LLP
2100 L Street NW, Suite 900
Washington, DC 20037
(202) 887-8784
BMatsui@mofo.com
ALEXANDRA M. AVVOCATO
MORRISON & FOERSTER LLP
250 West 55th Street
LAUREN PARDEE RUBEN
New York, NY 10019
MORRISON & FOERSTER LLP
370 17th Street
Denver, CO 80202
Counsel for ON24, Inc.
(additional counsel listed on inside cover)
JUNE 2026
THOMAS M. PETERSON
CHARLENE S. SHIMADA
KEVIN M. PAPAY
MORGAN, LEWIS & BOCKIUS LLP
600 Montgomery Street
Suite 2300
San Francisco, CA 94111
(415) 442-1000
thomas.peterson@morganlewis.com
Counsel for Goldman Sachs & Co. LLC; J.P. Morgan
Securities LLC; KeyBanc Capital Markets Inc.; Robert W.
Baird & Co. Incorporated; Canaccord Genuity LLC;
Needham & Company, LLC; Piper Sandler & Co.; and
William Blair & Company L.L.C.
QUESTIONS PRESENTED
Section 11(a) of the Securities Act of 1933 imposes liability when a registration statement
“contain[s] an untrue statement of a material fact or
omit[s] to state a material fact required to be stated
therein or necessary to make the statements therein
not misleading.” 15 U.S.C. § 77k(a). This petition
presents three important and recurring legal questions regarding the “omissions” clause of the statute:
1. Whether an issuer violates Section 11(a)’s
misleading-omissions prong by describing unmaterialized risks as hypothetical.
2. Whether an issuer violates Section 11(a)’s
misleading-omissions prong whenever it omits information related to a disclosed fact regardless of
whether the omission renders an affirmative statement misleading.
3. Whether an issuer violates Item 303 of Regulation S-K—and thus the prong of Section 11(a)
prohibiting the omission of required statements—by
failing to disclose immaterial facts as “known trends
or uncertainties” that are reasonably likely to have
a material impact on financial results.
ii
PARTIES TO THE PROCEEDINGS
Petitioners (Defendants-Appellees) are ON24,
Inc.; Sharat Sharan; Steven Vattuone; Denise
Persson; Holger Staude; Dominique Trempont;
Barry Zwarenstein; Irwin Federman; Goldman
Sachs & Co. LLC; J.P. Morgan Securities LLC; KeyBanc Capital Markets Inc.; Robert W. Baird & Co.
Incorporated; Canaccord Genuity LLC; Needham
& Company, LLC; Piper Sandler & Co.; and William
Blair & Company L.L.C.
Respondent (Plaintiff-Appellant) is Leadersel
Innotech ESG.
CORPORATE DISCLOSURE STATEMENT
Pursuant to Rule 29.6 of the Rules of the Supreme Court, undersigned counsel for petitioners
certify the corporate disclosure statements set forth
in the appendix. See Pet. App. 77a–79a.
STATEMENT OF RELATED PROCEEDINGS
United States District Court (N.D. Cal.):
In re ON24, Inc. Securities Litigation,
No. 4:21-cv-08578-YGR (Mar. 5, 2024)
United States Court of Appeals (9th Cir.):
In re ON24, Inc. Securities Litigation,
No. 24-2204 (Jan. 7, 2026)
iii
TABLE OF CONTENTS
QUESTIONS PRESENTED ..................................... i
PARTIES TO THE PROCEEDINGS ...................... ii
CORPORATE DISCLOSURE STATEMENT ......... ii
STATEMENT OF RELATED PROCEEDINGS ..... ii
TABLE OF AUTHORITIES ................................... vi
PETITION FOR WRIT OF CERTIORARI .............. 1
OPINIONS BELOW................................................. 3
JURISDICTION ....................................................... 3
STATUTORY PROVISIONS ................................... 3
STATEMENT OF THE CASE ................................. 4
A.
Legal Background .................................... 4
B.
Factual Background ................................. 6
C.
Procedural Background ........................... 9
REASONS FOR GRANTING REVIEW ................ 14
I.
THE COURT SHOULD AGAIN GRANT
REVIEW TO RESOLVE A CIRCUIT
SPLIT ON WHAT RISK DISCLOSURES
REQUIRE ....................................................... 14
A.
The First, Third, and Tenth Circuits
hold that risk disclosures are not
misleading when they describe as
hypothetical risks that have not yet
occurred and are not certain to occur .... 15
iv
B.
II.
The Ninth Circuit holds that risks
have materialized even when they
have not yet occurred, and that
disclosures describing those risks as
hypothetical are thus misleading .......... 17
THE NINTH CIRCUIT’S LIMITLESS
DISCLOSURE RULE VIOLATES TEXT
AND PRECEDENT........................................ 22
A.
Absent a legal duty to disclose, an
omission is actionable only if it is
material and misleading ........................ 22
B.
The Ninth Circuit’s decision conflicts
with the statutory text and
overwhelming precedent ........................ 24
III. THE NINTH CIRCUIT’S EXPANSION OF
THE DISCLOSURE OBLIGATION
UNDER ITEM 303 WARRANTS REVIEW .. 26
IV. THE QUESTIONS PRESENTED ARE
RECURRING AND EXCEPTIONALLY
IMPORTANT ................................................. 29
CONCLUSION ....................................................... 30
APPENDIX A
Memorandum Disposition of the
United States Court of Appeals
for the Ninth Circuit
(January 7, 2026) ........................ 1a
APPENDIX B
Order of the United States
District Court for the Northern
District of California Granting
Motion to Dismiss With Prejudice
and Motion for Joinder
(March 5, 2024)............................ 9a
v
APPENDIX C
Order of the United States
District Court for the Northern
District of California Granting
Motion to Dismiss and Motion
for Joinder
(July 7, 2023) ............................. 35a
APPENDIX D Order of the United States
Court of Appeals for the Ninth
Circuit Denying Petition for
Panel Rehearing or Rehearing
En Banc
(March 9, 2026).......................... 76a
APPENDIX E
Corporate Disclosure
Statement .................................. 77a
APPENDIX F
15 U.S.C. § 77k(a)...................... 80a
APPENDIX G 17 C.F.R. § 229.303 ................... 82a
vi
TABLE OF AUTHORITIES
Cases
In re Adams Golf, Inc. Sec. Litig.,
381 F.3d 267 (3rd Cir. 2004) ............................ 24
In re Alphabet, Inc. Sec. Litig.,
1 F.4th 687 (9th Cir. 2021) ....................12, 17, 19
In re Facebook, Inc. Sec. Litig.,
87 F.4th 934 (9th Cir. 2023) ..................19, 20, 21
Facebook, Inc. v. Amalgamated Bank,
144 S. Ct. 2629 (2024).................. 2, 14, 19, 21, 30
Facebook, Inc. v. Amalgamated Bank,
604 U.S. 4 (2024)................................................. 2
Glassman v. Computervision Corp.,
90 F.3d 617 (1st Cir. 1996) ............................... 28
Ind. Pub. Ret. Sys. v. Pluralsight, Inc.,
45 F.4th 1236 (10th Cir. 2022) ....................16, 17
Kapps v. Torch Offshore, Inc.,
379 F.3d 207 (5th Cir. 2004) .................24, 27, 28
Karth v. Keryx Biopharmaceuticals, Inc.,
6 F.4th 123 (1st Cir. 2021) ..........................15, 16
Macquarie Infrastructure Corp. v.
Moab Partners, L.P.,
601 U.S. 257 (2024)..................................3, 22, 23
Nguyen v. MaxPoint Interactive, Inc.,
234 F. Supp. 3d 540 (S.D.N.Y. 2017) ............... 28
Oxford Asset Mgmt., Ltd. v. Jaharis,
297 F.3d 1182 (11th Cir. 2002)..............24, 27, 28
vii
Robinhood Markets, Inc. v. Sodha,
No. 25-944 (U.S. Feb. 5, 2026)............2, 3, 11, 22,
.................................................... 24, 25, 26, 29, 30
Rubke v. Capitol Bancorp Ltd,
551 F.3d 1156 (9th Cir. 2009)............................. 6
Slack Techs., LLC v. Pirani,
598 U.S. 759 (2023)............................................. 4
Sodha v. Golubowski,
154 F.4th 1019 (9th Cir. 2025) ..........5, 11, 15, 24
Steckman v. Hart Brewing, Inc.,
143 F.3d 1293 (9th Cir. 1998)........................... 27
TSC Indus., Inc. v. Northway, Inc.,
426 U.S. 438 (1976)....................................... 6, 30
Williams v. Globus Med., Inc.,
869 F.3d 235 (3d Cir. 2017) .............................. 16
Statutes
15 U.S.C.
§ 77k ..................... 3, 4, 5, 9, 15, 22, 23, 24, 25, 26
§ 77o .................................................................... 9
§ 78j(b) ........................................................4, 5, 19
28 U.S.C. § 1254(1)................................................... 3
Regulations
17 C.F.R.
§ 229.303 ....................................................3, 6, 26
§ 240.10b–5 ........................................5, 15, 19, 23
viii
Enhancement of Emerging Growth
Company Accommodations and
Simplification of Filer Status for
Reporting Companies,
91 Fed. Reg. 30086
(proposed May 21, 2026) ................................... 30
Management’s Discussion and
Analysis of Financial Condition
and Results of Operations,
54 Fed. Reg. 22427 (May 24, 1989) .................. 27
Semiannual Reporting,
91 Fed. Reg. 24968
(proposed May 7, 2026) ..................................... 30
PETITION FOR WRIT OF CERTIORARI
This petition raises an important, overarching,
and recurring issue: do the securities laws require
companies to predict the future in their risk disclosures or face liability? The Ninth Circuit’s answer—
alone among the circuits—is yes.
In February 2021, during the height of the
COVID-19 pandemic—before stay-at-home restrictions were lifted and vaccines were widely
available—ON24 held its initial public offering (IPO).
A digital experience platform that enables virtual
meetings and events, ON24 saw significant growth
and new customers during the pandemic when employees were required to work from home. ON24
prominently disclosed to investors that its “recent
revenue growth has been significantly impacted by an
increasing demand for [its] platform and products following the onset of the COVID-19 pandemic and
resulting precautionary measures.” And ON24’s risk
disclosures to investors expressly warned that “[a]s
the impact of COVID-19 lessens, there may be reduced demand for our platform, and our revenue
growth rate may decline.” Those risk disclosures even
more specifically explained, “[i]f fewer new enrollments or renewals occur as the impact of COVID-19
lessens, our cash and deferred revenue as of future
dates may decrease.”
The Ninth Circuit nonetheless held that these
disclosures were misleading for not saying more. In
the court’s view, ON24 had to disclose that a possibly
single-digit number of customers (out of almost 2000)
had declined to renew before the IPO and that other
customers had suggested they might not renew in the
2
future because their subscriptions were a COVID-related expense. The Ninth Circuit reached this
conclusion even though plaintiff had conceded that
those pre-IPO non-renewals had not affected ON24’s
business and that the potential harm that ON24 had
warned of in its risk disclosures—actual widespread
non-renewals if the effects of COVID-19 lessened—
had not yet occurred. In other words, based on what
ON24 knew at that time, ON24 had to predict that
the pandemic and related restrictions would end
shortly after February 2021 and that a material number of its customers would cancel their contracts when
they came up for renewal.
The Ninth Circuit’s holding squarely conflicts
with the First, Third, and Tenth Circuits, which hold
that risk disclosures are not misleading when they describe potential harms as hypothetical unless the
warned-of harm has already occurred or is virtually
certain to occur. Just two years ago, this Court recognized the importance of this conflict when it granted
certiorari in Facebook, Inc. v. Amalgamated Bank,
144 S. Ct. 2629 (2024). Though the Facebook petition
was ultimately dismissed as improvidently granted,
604 U.S. 4 (2024), the split persists—and here, unlike
in Facebook, no factual complications impede the
Court’s review.
What’s more, the decision below warrants review
for another reason: it squarely raises the two questions presented in Robinhood Markets, Inc. v. Sodha,
No. 25-944 (U.S. Feb. 5, 2026), a pending petition in
which the Court has called for the views of the Solicitor General. First, the Ninth Circuit’s ruling requires
disclosure of all information related to a disclosed
fact—including immaterial information—regardless
3
of whether any omission renders an affirmative statement misleading. That rule contravenes the text of
the securities laws, this Court’s decision in Macquarie
Infrastructure Corp. v. Moab Partners, L.P., 601 U.S.
257 (2024), and the holdings of other circuits. And
second, the Ninth Circuit held that immaterial, isolated incidents must be disclosed under Item 303 of
Regulation S-K as “known trends or uncertainties”—
a position equally at odds with the regulation’s text
and other circuits’ decisions. The Court should grant
certiorari or at least hold this petition pending its decision in Robinhood.
OPINIONS BELOW
The Ninth Circuit’s decision (Pet. App. 1a–8a) is
not reported but is available at 2026 WL 45259. The
Northern District of California’s order (Pet. App. 9a–
34a) is not reported but is available at 2024 WL
979951. The Ninth Circuit’s order denying panel rehearing and rehearing en banc (Pet. App. 76a) is
unreported.
JURISDICTION
The Court of Appeals entered its judgment on
January 7, 2026. Petitioners’ petition for panel rehearing and rehearing en banc was denied on March
9, 2026. This Court has jurisdiction under 28 U.S.C.
§ 1254(1).
STATUTORY PROVISIONS
The relevant provisions of 15 U.S.C. § 77k (Section 11 of the Securities Act of 1933), and 17 C.F.R.
§ 229.303 (Item 303 of Regulation S-K), are reproduced in the appendix at Pet. App. 80a–93a.
4
STATEMENT OF THE CASE
A.
Legal Background
1. The Securities Act of 1933, 15 U.S.C. § 77a et
seq., and the Securities Exchange Act of 1934, 15
U.S.C. § 78a et seq., together “form the backbone of
American securities law.” Slack Techs., LLC v. Pirani, 598 U.S. 759, 762 (2023).
The 1933 Act is “focused primarily on the regulation of new offerings.” Ibid. (internal quotation
marks omitted). It requires a company intending to
publicly offer securities to register them with the SEC
and to “prepare a registration statement that includes
detailed information about the firm’s business and financial health so prospective buyers may fairly assess
whether to invest.” Ibid. “The law imposes strict liability on issuing companies when their registration
statements contain material misstatements or misleading omissions.” Ibid. (citing 15 U.S.C. § 77k).
The 1934 Act “sweeps more broadly.” Id. at 763.
“Among other things, it requires publicly traded companies to provide ongoing disclosures and regulates
trading on secondary markets.” Ibid. The law’s “main
liability provision sweeps more broadly too,” allowing
“suits in connection with the purchase or sale of ‘any
security,’ whether registered or not.” Ibid. (quoting
15 U.S.C. § 78j(b)). “But to prevail under this provision, a plaintiff must prove that any material
misleading statement or omission was made with scienter, i.e., with intent to deceive, manipulate, or
defraud.” Ibid. (internal quotation marks omitted).
Notwithstanding these differences, both statutes
make material misrepresentations and misleading
5
omissions unlawful. Section 11(a) of the 1933 Act, for
its part, creates a private right of action for any purchaser of a security if “any part of the registration
statement, when such part became effective, contained an untrue statement of a material fact or
omitted to state a material fact required to be stated
therein or necessary to make the statements therein
not misleading.” 15 U.S.C. § 77k(a).
Section 10(b) of the 1934 Act, meanwhile, makes
it unlawful to employ, in connection with the purchase or sale of any security, “any manipulative or
deceptive device or contrivance in contravention of
such rules and regulations as the [SEC] may prescribe.” 15 U.S.C. § 78j(b). Under that provision, the
SEC has promulgated Rule 10b–5, which makes it unlawful, in connection with the purchase or sale of any
security, “[t]o make any untrue statement of a material fact or to omit to state a material fact necessary
in order to make the statements made, in light of the
circumstances under which they were made, not misleading.” 17 C.F.R. § 240.10b–5.
Accordingly, both Section 11(a) of the 1933 Act
and Rule 10b–5 impose liability for the omission of
material information that is necessary to prevent affirmative statements from misleading investors.
Courts applying these parallel provisions have interpreted them consistently.
See, e.g., Sodha v.
Golubowski, 154 F.4th 1019, 1033 n.3 (9th Cir. 2025).
2. Section 11(a) also imposes affirmative disclosure obligations. Item 303 of Regulation S-K sets
forth one such requirement. It requires issuers to disclose “any known trends or uncertainties that have
had or that are reasonably likely to have a material
6
favorable or unfavorable impact on net sales or revenues or income from continuing operations.” 17
C.F.R. § 229.303(b)(2)(ii). But these affirmative disclosure requirements also strike a balance:
overdisclosure can “bury the shareholders in an avalanche of trivial information,” a state of affairs “that
is hardly conducive to informed decisionmaking.”
TSC Indus., Inc. v. Northway, Inc., 426 U.S. 438, 448–
449 (1976). The securities laws accordingly “do[] not
require the disclosure of all information a potential
investor might take into account when making his decision.” Rubke v. Capitol Bancorp Ltd, 551 F.3d 1156,
1163 (9th Cir. 2009).
B.
Factual Background
1. During the relevant period, ON24 offered a
cloud-based digital experience platform that helped
businesses transition from traditional marketing to
scalable, digital-based approaches.
ER-23 (¶3);
1-SER-46–47.1 ON24’s customers used the platform
to host interactive webinars and virtual events.
1-SER-46. ON24 generated revenue through selling
subscriptions, almost all of which were annual contracts billed in advance. ER-35 (¶¶63–64).
In 2019, ON24’s revenue grew at a robust rate of
about 8%. See 1-SER-57. And that rate of growth accelerated in 2020 as the COVID-19 pandemic began
and many businesses turned to ON24 as a remote solution to their marketing needs. ER-23 (¶7). During
the first three quarters of 2020, ON24’s revenue
1 Citations to “ER” and “SER” are to the Excerpts
of Record filed in the Court of Appeals. Citations to
“C.A. Dkt.” are to the docket in the Court of Appeals.
7
increased 59% as compared to the prior year. ER-23
(¶7). While plaintiff later alleged that this growth
came from “atypical” customers—i.e., smaller businesses that signed one-year subscriptions with no
intent to renew and a handful of businesses that
signed six-month contracts—the documents plaintiff
cites show that ON24’s 2020 growth came from both
new and existing customers, including an increasing
number of large companies. See C.A. Dkt. 29 at 5–6,
34.
ON24 recognized that the COVID-19 pandemic
created uncertainty as to whether new customers
would renew their subscriptions. Id. at 6. Like many
sales-based companies, ON24 employees sought to
mitigate those risks by identifying accounts at risk of
non-renewal (or “churn”) and discussing potential
ways to retain customers. Ibid.
2. ON24 conducted its IPO on February 3, 2021,
Pet. App. 10a, when the pandemic remained at its
height with remote work, closed schools, and limited
vaccines. ON24 prominently disclosed to investors
the role the pandemic had played in its recent success,
explaining that its “recent revenue growth has been
significantly impacted by an increasing demand for
[its] platform and products following the onset of the
COVID-19 pandemic and resulting precautionary
measures.” ER-63 (¶181).
ON24 then provided extensive risk disclosures
that included the following warnings:
•
“As the impact of COVID-19 lessens, there
may be reduced demand for our platform,
and our revenue growth rate may decline.
If these new customers elect not to continue
8
their subscription as the impact of COVID19 lessens, our business, financial condition
and results of operations would be harmed.”
ER-63 (¶181).
•
“[O]ur revenue and revenue growth rate
may decline in future periods compared to
2020 as the impact of COVID-19 lessens.
. . . If fewer new enrollments or renewals
occur as the impact of COVID-19 lessens,
our cash and deferred revenue as of future
dates may decrease.” ER-63–64 (¶182).
•
“Failure to attract new customers or retain,
expand the usage of, and upsell our products to existing customers would harm our
business and growth prospects. . . . Renewals of subscriptions may decline or fluctuate
because of several factors, such as dissatisfaction with our solutions or support, a
customer no longer having a need for our solutions or the perception that competitive
products provide better or less expensive
options.” ER-64 (¶183).
Alongside those disclosures, ON24 optimistically
described its customer base as “highly engaged and
loyal.” ER-57 (¶175). It also provided prior revenue
statistics and explained that its revenue growth “reflects our success in acquiring new customers and
expanding subscriptions with existing customers,
which was occurring prior to the COVID-19 pandemic
9
and has accelerated in 2020 partly in response to the
COVID-19 pandemic.” ER-59 (¶177).2
3. ON24’s growth continued after the IPO. See
C.A. Dkt. 29 at 8. By the end of 2021, ON24’s yearover-year revenue had increased by 30%, and its subscription revenue specifically increased by 43%.
2-SER-384. Yet ON24’s 2021 growth just missed the
even higher expectations that analysts had set—expectations that were not provided anywhere in
ON24’s offering documents—and ON24’s stock price
fell. ER-29 (¶¶26–27).
C.
Procedural Background
1. Lead plaintiff Leadersel Innotech ESG
brought this putative class action against ON24, its
executives, and the underwriters of its IPO under Section 11 of the Securities Act of 1933 and regulations
issued thereunder. ER-66, ER-80–83.3 Plaintiff alleged that at the onset of the pandemic in March 2020,
ON24 began receiving an influx of “atypical” customers, most of whom obtained one-year contracts, with
a few obtaining six-month contracts. ER-24 (¶9), ER2 In 2020, ON24’s revenue from existing custom-
ers increased, as did the percentage of customers with
multi-year contracts and customers contributing at
least $100,000 in annual recurring revenue, which
were generally large organizations. ER-23–24 (¶7),
ER-37 (¶¶71–72); 1-SER-47, 1-SER-59, 1-SER-69,
1-SER-106, 1-SER-108–109, 1-SER-111–112.
3 Plaintiff also alleged a control person liability
claim against each of the individual defendants under
Section 15 of the Securities Act, 15 U.S.C. § 77o. ER83–84.
10
53 (¶160). As relevant here, plaintiff alleged that at
the time of the February 2021 IPO, ON24 knew that
(1) a small handful of the six-month contracts had not
renewed and (2) an unspecified number of new customers had expressed a future intent not to renew
their subscriptions because those subscriptions were
a COVID-related expense. See Pet. App. 26a–27a;
ER-24 (¶10), ER-53 (¶161), ER-59–61 (¶178). Plaintiff also asserted that significant non-renewal had
started before the IPO—but plaintiff ’s accounts of
that were vague, internally contradictory, and at odds
with plaintiff ’s theory that atypical contracts started
in March 2020, meaning they would not have been up
for renewal at the time of the IPO. Pet. App. 26a–30a.
In plaintiff ’s view, this meant that ON24 knew
for a fact that material non-renewal would occur after
the IPO, and ON24 therefore acted misleadingly by
describing future material non-renewal as a risk rather than a certainty. ER-24 (¶10), ER-59–61 (¶178).
On that theory, plaintiff challenged five statements
as misleading: (1) ON24’s description of its customer
base as “highly engaged and loyal”; (2) ON24’s recounting of past “acceleration in revenue growth rate
due to the COVID-19 pandemic”; (3) ON24’s warning
of “a potential reduction in product demand post-pandemic”; (4) ON24’s warning of “a potential decline in
the revenue growth rate post-pandemic”; and (5)
ON24’s warning of “the possibility that subscription
renewals and upselling may decline in the future.”
Pet. App. 5a.4
4 Plaintiff challenged additional statements that
are no longer at issue. See Pet. App. 40a–51a.
11
2. The district court dismissed the complaint. It
concluded that the heart of plaintiff ’s case was that
ON24 faced material customer non-renewals before
the IPO. But plaintiff ’s allegations at most “reflect[ed] a ‘risk’ of churn” (i.e., customer non-renewal)
because, under plaintiff ’s own theory of the case, “the
atypical, COVID-driven customer influx did not start
until March 2020.” Pet. App. 27a. And “[a]side from
the ‘handful’ of customers who signed six-month contracts, the great majority of these atypical customers
then would not have come up for renewal until after
the February 2021 IPO.” Pet. App. 27a. The district
court also concluded that plaintiff ’s allegations of preIPO non-renewal were fatally vague and internally
inconsistent. Pet. App. 23a–29a.
In any event, the district court ruled that ON24’s
“detailed disclosures warn[e]d of the very risks that
plaintiff claim[ed] ON24 failed to disclose.” Pet. App.
31a. They “adequately disclosed that, as COVID
cooled, their customer acquisition and rate of growth
might cool as well.” Pet. App. 32a. Nothing more was
needed to adequately warn of future contingent
events.
3. Plaintiff appealed to the Ninth Circuit. After
briefing and oral argument, the Ninth Circuit vacated
submission pending its ruling in Robinhood (Sodha,
154 F.4th 1019).5 See C.A. Dkt. 50.
5 The case caption was “Sodha v. Golubowski” in
the Ninth Circuit, see 154 F.4th 1019, and is “Robinhood Markets, Inc. v. Sodha” in this Court, see No. 25944.
12
After the Ninth Circuit ruled in Robinhood, the
Court of Appeals ordered supplemental briefing. See
C.A. Dkt. 55. Following that supplemental briefing
on the Robinhood decision’s effect on this matter, the
Ninth Circuit reversed in relevant part, holding that
the five statements at issue were misleading. See Pet.
App. 5a–7a.6 Citing its prior precedent, the Court of
Appeals explained that “ ‘[r]isk disclosures that speak
entirely of as-yet-unrealized risks and contingencies
and do not alert the reader that some of these risks
may already have come to fruition can mislead reasonable investors.’ ” Pet. App. 6a (quoting In re
Alphabet, Inc. Sec. Litig., 1 F.4th 687, 703 (9th Cir.
2021)). Based on that precedent, the court ruled that
risks can come to fruition even before the warned-of
event has occurred. According to the Ninth Circuit,
plaintiff ’s complaint plausibly alleged that, before the
IPO, atypical customers had informed ON24 of their
intent not to renew and that some “atypical customer
churn” had started to occur. Pet. App. 6a–7a. Based
on those allegations, the court concluded that plaintiff
had “sufficiently allege[d] that ON24 knew that the
risk of material churn and downselling had started to
come to fruition before the IPO yet disclosed only that
those risks may occur.” Pet. App. 6a (emphasis in
original).
In reaching this conclusion, the Ninth Circuit did
not—and could not—hold that plaintiff had plausibly
alleged that ON24 had experienced material non-renewals before the IPO. As plaintiff conceded, no
6 The Ninth Circuit affirmed the dismissal of one
statement of forward-looking opinion that is not at issue here. See Pet. App. 4a–5a.
13
significant pre-IPO contract expirations had occurred
before ON24’s IPO—to the extent there were any such
expirations at all. See C.A. Dkt. 56 at 12 (acknowledging that ON24’s new customers “were still within
their initial contract periods during the months following the IPO” such that ON24’s “revenues
remained temporarily elevated”). Instead, the Court
of Appeals based its conclusion on an allegation regarding a mere handful of six-month contracts that
were not renewed before the IPO. See Pet. App. 7a
(discussing “ON24 leadership’s knowledge of churn
with six-month contracts leading up to the IPO”). The
referenced contracts were only a few within a group
of 25 to 30, a tiny fraction of ON24’s customers. See
Pet. App. 26a–27a.
The Ninth Circuit thus held that ON24 was required to disclose that the risk of “material churn” the
company warned of had started to come to fruition
based solely on an immaterial number of pre-IPO nonrenewals; an unspecified number of customers’ statements about what they planned to do months in the
future depending on how the pandemic played out;
and ON24’s knowledge of that information. Pet. App.
6a–7a.
The Ninth Circuit also reversed the dismissal of
plaintiff ’s Item 303 claim for essentially the same reasons. Pet. App. 7a–8a. It held that the complaint
sufficiently alleged that ON24 had failed to disclose
known trends that were reasonably likely to have a
material unfavorable impact—here, “the change in
customer profiles that occurred before the IPO, ON24
leadership’s knowledge of several customers’ intent
not to renew or intent to downsell, and ON24
14
leadership’s knowledge of churn with six-month contracts leading up to the IPO.” Pet. App. 7a.
4. ON24 filed a petition for panel rehearing
and/or rehearing en banc, which was denied on March
9, 2026. Pet. App. 76a.
REASONS FOR GRANTING REVIEW
The Ninth Circuit’s precedent imposes expansive
disclosure requirements that far exceed those in any
other circuit. Those disclosure obligations create unworkable requirements for public companies, forcing
them to inundate investors with a flood of irrelevant
and speculative information. This division in the
courts of appeals will make the Ninth Circuit the preferred forum for plaintiffs alleging fraud-by-hindsight
after a stock drop. The Court should grant review to
bring the Ninth Circuit back in line with the text and
purpose of the securities laws, this Court’s precedent,
and the decisions of other circuit courts.
I.
THE COURT SHOULD AGAIN GRANT
REVIEW TO RESOLVE A CIRCUIT SPLIT
ON WHAT RISK DISCLOSURES REQUIRE
The Ninth Circuit’s decision conflicts with three
other circuits on the question of whether risk disclosures are misleading when they describe risks as
hypothetical because they have not yet materialized.
The First, Third, and Tenth Circuits say no; the Ninth
Circuit says yes. This Court recently tried to resolve
this division by granting certiorari in Facebook but
dismissed the petition as improvidently granted. This
case presents the same legal conflict but with facts
that allow for a clean resolution of the question presented.
15
A.
The First, Third, and Tenth Circuits
hold that risk disclosures are not
misleading when they describe as
hypothetical risks that have not yet
occurred and are not certain to occur
The Ninth Circuit’s outlier position on risk disclosures conflicts with that of three other circuits.7
The First Circuit has explained that “[i]f [a] company did not know with certainty that a risk would
materialize, it is not necessarily liable for characterizing that risk as a ‘future risk.’ ” Karth v. Keryx
Biopharmaceuticals, Inc., 6 F.4th 123, 138 (1st Cir.
2021) (quotation marks and alterations omitted). In
Karth, plaintiff alleged that several disclosures “were
misleading because each characterized the risk of a
supply interruption as hypothetical when, according
to [plaintiff], that disruption was actively occurring.”
Ibid. The First Circuit rejected that argument because plaintiff had not sufficiently alleged “that a
supply interruption was happening or was even close
While those courts considered claims under
Rule 10b–5, the relevant text of Rule 10b–5 is virtually identical to the text of Section 11(a) at issue here.
Compare 17 C.F.R. § 240.10b–5 (making it unlawful
“to omit to state a material fact necessary in order to
make the statements made, in light of the circumstances under which they were made, not
misleading”), with 15 U.S.C. § 77k(a) (making it unlawful to “omit[] to state a material fact . . . necessary
to make the statements [in a registration statement]
not misleading”). Thus, courts rely on cases interpreting Rule 10b–5 when interpreting the analogous text
of Section 11. See, e.g., Sodha, 154 F.4th at 1033 n.3.
7
16
to a ‘near certainty.’ ” Ibid. While a key manufacturer
was experiencing certain difficulties, plaintiff had not
sufficiently alleged that those problems “would necessarily yield an uncorrectable supply interruption.” Id.
at 139 (emphasis added). The securities laws “do[] not
require a company to be omniscient,” the First Circuit
explained, “even if the company looks foolish in hindsight for not properly predicting whatever harm befell
it.” Id. at 138.
The Third Circuit is in accord. In Williams v.
Globus Medical, Inc., 869 F.3d 235 (3d Cir. 2017), the
Third Circuit dismissed a challenge to risk disclosures that “warned that the loss of an independent
distributor could have a negative impact on sales.” Id.
at 241. The Third Circuit rejected plaintiffs’ argument that the disclosure misleadingly “omitted to
warn” that the company “had in fact lost an independent distributor.” Ibid. (emphasis in original). “The
risk actually warned of,” the Third Circuit explained,
was “the risk of adverse effects on sales—not simply
the loss of independent distributors generally.” Id. at
242. And that risk “only materialized” if “sales were
adversely affected.” Ibid. Thus, absent allegations
that the company “was already experiencing an adverse financial impact at the time of the risk
disclosures” or that such an impact “was inevitable,”
plaintiffs’ claim failed. Id. at 243.
Similarly, the Tenth Circuit has held that risk
disclosures are misleading only when the risk has materialized or is virtually certain to do so. In Indiana
Public Retirement System v. Pluralsight, Inc., 45
F.4th 1236 (10th Cir. 2022), for instance, defendants
had warned in risk disclosures that the company’s
business could be harmed if it failed to hire sufficient
17
sales representatives. Id. at 1254. Plaintiffs alleged
that those disclosures were misleading because defendants knew the company had already “fallen
behind its sales ramp capacity plan and would struggle to maintain its billings growth.” Id. at 1255. The
Tenth Circuit rejected that argument because “nothing in the complaint support[ed] the inference that
[d]efendants knew [the company] was so far behind in
its sales ramp capacity plan that it was virtually certain to cause harm to the business”—the risk warned
of. Id. at 1256–1257.
Accordingly, in the First, Third, and Tenth Circuits, if a risk has not yet occurred or is not virtually
certain to occur, it has not materialized, and disclosures describing that risk as hypothetical are thus not
misleading as a matter of law. Had this case been decided in those circuits, plaintiff ’s case could not have
proceeded.
ON24’s risk disclosures accurately
warned of risks that might occur, as it was not virtually certain when the pandemic would end and that a
material number of ON24’s customers would not renew their agreements post-IPO.
B.
The Ninth Circuit holds that risks have
materialized even when they have not
yet occurred, and that disclosures
describing those risks as hypothetical
are thus misleading
Unlike those circuits requiring the warned-of
harm to have actually occurred or be virtually certain
to occur for a risk warning to be misleading, the Ninth
Circuit requires companies’ risk disclosures to predict
the future. Relying on its prior precedent, Alphabet,
1 F.4th 687, the Ninth Circuit held that ON24’s risk
18
disclosures—where ON24 expressly warned that a
material number of customers may not renew their
contracts if COVID-19 restrictions lessened—were
plausibly misleading because they did not reveal that
this risk had already started to come to fruition. Pet.
App. 6a–7a.
None of plaintiff ’s allegations demonstrate that
ON24’s revenue and revenue growth rate were already declining or would certainly decline, or that a
material number of new customers had already declined to renew or would certainly do so. Instead, the
Ninth Circuit relied on ON24’s failure to disclose immaterial instances of pre-IPO non-renewals and an
unspecified number of customers stating their thenfuture-intention not to renew their contracts—intentions that necessarily assumed the pandemic would
end shortly after February 2021. Pet. App. 6a. Those
past events do not establish that the risk warned of—
material non-renewal that would harm ON24’s business—had already occurred or would certainly occur.
Indeed, the warned-of risk did not, in fact, materialize: ON24’s subscription growth continued after the
IPO. By the end of 2021, ON24’s year-over-year revenue had increased by 30%, and its subscription
revenue specifically increased by 43%. 2 SER-384.
The Ninth Circuit’s decision thus turns the concept of risk materialization on its head: a warned-of
risk has materialized even if it has not occurred and
is not certain to occur. That reasoning replaces the
understandable and bright-line rule used by all other
circuits with a rule that demands speculation, at best,
and false certainty, at worst. The upshot of the Ninth
Circuit’s holding appears to be that once a company
becomes aware of the possibility of a material adverse
19
event, it must disclose that event as a certainty. That
rule poses enormous risks for issuers by exposing
them to liability for inaccurately predicting unknowables like the course of global events (e.g., the
duration of the COVID-19 pandemic) or the future actions of third parties (e.g., the decisions of individual
customers to renew or to cancel subscriptions based
on the outcome of such global events). The resulting
speculative, overstated risk disclosures will harm not
just issuers but investors, contrary to the purpose of
the securities laws.
This Court recognized the importance of this issue when it granted the petition for a writ of certiorari
in Facebook, another decision from the Ninth Circuit
presenting the same conflict. Unlike there, however,
the facts here permit clean resolution of the question
presented.
In Facebook, the Ninth Circuit—also relying on
its decision in Alphabet, 1 F.4th 687—held that warnings can be materially misleading even when the
warned-of business harm has not yet materialized. In
re Facebook, Inc. Sec. Litig., 87 F.4th 934, 948–950
(9th Cir. 2023). The case involved news that “Cambridge Analytica, a British political consulting firm,
improperly harvested personal data from millions of
unwitting Facebook users and retained copies of the
data beyond Facebook’s control.” Id. at 941. The
news emerged piecemeal over time as “Facebook and
its executives made various statements before and after the news announcements.” Ibid.
Shareholders brought suit under Section 10(b)
and Rule 10b–5 alleging, as relevant here, that “although Facebook knew Cambridge Analytica had
20
improperly accessed and used Facebook users’ data,
Facebook represented in its 2016 Form 10-K that only
the hypothetical risk of improper third-party misuse
of Facebook users’ data could harm Facebook’s business, reputation, and competitive position.” Id. at
948.
The Ninth Circuit allowed the suit to proceed,
holding—as it did in the decision below—that circuit
law “does not require harm to have materialized for a
statement to be materially misleading.” Id. at 949.
Disclosing a risk as a hypothetical one that may occur,
the Ninth Circuit reasoned, was misleading even
though “Facebook did not know whether its reputation was already harmed.” Id. at 950.
This Court granted Facebook’s petition for a writ
of certiorari, but oral argument brought out disputes
about the underlying facts and the scope of the Ninth
Circuit’s decision that complicated the Court’s review.
For example, as highlighted by the dueling majority
and dissenting opinions in the Ninth Circuit, confusion existed regarding whether the warned-of risk
was the risk of a data breach, which had already materialized, or the risk of harm to the business, which
had not. Compare 87 F.4th at 949 (majority opinion)
(“[T]he problem is that Facebook represented the risk
of improper access to or disclosure of Facebook user
data as purely hypothetical when that exact risk had
already transpired.”), with id. at 959 (Bumatay, J.,
concurring in part and dissenting in part) (“[A] careful
reading of the 10-K statements shows that these risk
factor statements warn about harm to Facebook’s
‘business’ and ‘reputation’ that ‘could’ materialize
based on improper access to Facebook users’ data—
21
not about the occurrence or non-occurrence of data
breaches.”).
Additionally, because some news about the Cambridge Analytica breach had been published in 2015
before Facebook’s 2016 risk disclosures, there was a
dispute about whether the facts Facebook failed to
disclose were already public knowledge such that
their disclosure or lack thereof would not have been
material. Compare 87 F.4th at 950 (majority opinion)
(“Notably, although the dissent seemingly perceives it
otherwise, the extent of Cambridge Analytica’s misconduct was not yet public when Facebook filed its
2016 10-K.”), with id. at 959 (Bumatay, J., concurring
in part and dissenting in part) (“[M]uch about the
Cambridge Analytica scandal was already public.”).
This case is not burdened with either complication. Plaintiff conceded that no significant pre-IPO
non-renewals occurred before the IPO, and the Ninth
Circuit did not—and could not—hold those few nonrenewals were material. And there is no question as
to what the relevant risk warned of here is: the risk
of material non-renewal that would harm the company’s financials. The Ninth Circuit thus went even
further here than it did in Facebook. The Facebook
majority (though not the dissent) had some basis to
conclude that the risk had materialized, though the
business harm had not yet occurred. Here, by contrast, the risk indisputably had not materialized
because neither material churn nor business harm occurred before the IPO.
This case thus squarely presents the question
whether describing unmaterialized risks as
22
hypothetical constitutes a misleading omission under
the securities laws.
II.
THE NINTH CIRCUIT’S LIMITLESS
DISCLOSURE RULE VIOLATES TEXT
AND PRECEDENT
Review also should be granted because this case
implicates the first question presented in the Robinhood petition: whether it violates Section 11(a) to
omit past information “that investors may consider
material, without an inquiry into whether the omission rendered any affirmative statement misleading.”
Robinhood Pet. I. The Ninth Circuit recognized the
connection between this case and Robinhood. It vacated submission of this case pending its Robinhood
decision and ordered supplemental briefing to address the effect of that decision. As in Robinhood, the
Ninth Circuit here held that plaintiff had sufficiently
alleged a Section 11(a) violation even though it failed
to show that the alleged omissions were material and
rendered a statement made misleading. That result
cannot be squared with the text of Section 11(a), this
Court’s decision in Macquarie, 601 U.S. 257, or the
decisions of other circuits. This Court recently called
for the views of the Solicitor General (“CVSG”) on the
questions presented in the Robinhood petition. At the
very least, therefore, this petition should be held
pending the Court’s resolution of that petition.
A.
Absent a legal duty to disclose, an
omission is actionable only if it is
material and misleading
Under the plain text of the securities laws, an
omission must be both “material” and “misleading” to
be actionable.
Section 11(a) imposes liability
23
whenever a registration statement “omit[s] to state a
material fact . . . necessary to make the statements
therein not misleading.” 15 U.S.C. § 77k(a). Rule
10b–5 likewise makes it unlawful “to omit to state a
material fact necessary in order to make the statements made . . . not misleading.”
17 C.F.R.
8
§ 240.10b–5.
This Court recently confirmed that both elements are required. In Macquarie, 601 U.S. 257, the
question was “whether the failure to disclose information required by Item 303 can support a private
action under Rule 10b–5(b), even if the failure does
not render any ‘statements made’ misleading.” Id. at
260. The Court held that it cannot because “[p]ure
omissions are not actionable under Rule 10b–5(b).”
Ibid.
The Court explained that Rule 10b–5 “do[es] not
create an affirmative duty to disclose any and all material information.” Id. at 264. Rather, the Rule
“prohibits omitting material facts necessary to make
the ‘statements made . . . not misleading.’ ” Ibid.
“Logically and by its plain text, the Rule requires
identifying affirmative assertions (i.e., ‘statements
made’) before determining if other facts are needed to
make those statements ‘not misleading.’ ” Ibid.
Accordingly, the omission of material information is not sufficient to state a claim under Rule
10b–5 or, by extension, the misleading-omissions
prong of Section 11(a). An omission is actionable only
The duty to disclose legally required information under Section 11(a) is addressed separately
below. See infra pp. 26–29.
8
24
if it is both material and necessary to correct a misleading impression created by other statements.
Courts of appeals across the country have thus
properly treated the materiality and misrepresentation inquiries as distinct requirements under Section
11(a). See, e.g., Oxford Asset Mgmt., Ltd. v. Jaharis,
297 F.3d 1182, 1190 (11th Cir. 2002) (rejecting claim
that “issuers have a duty to disclose . . . all information material to the offering” because that rule
would “render superfluous that section’s qualifying
language ‘required to be stated therein or necessary
to make the statements therein not misleading’ ”);
Kapps v. Torch Offshore, Inc., 379 F.3d 207, 212 n.6
(5th Cir. 2004) (agreeing there is “no duty to disclose
in the prospectus all information material to the offering, but only that material information necessary
to make the statements in the prospectus not misleading” (citing Oxford Asset Mgmt, 297 F.3d at 1190)); In
re Adams Golf, Inc. Sec. Litig., 381 F.3d 267, 277 (3rd
Cir. 2004) (“A determination that information missing . . . is material does not end our analysis” because
“[w]e must also decide whether . . . the omission made
the statement misleading.”).
B.
The Ninth Circuit’s decision conflicts
with
the
statutory
text
and
overwhelming precedent
The Ninth Circuit in Robinhood, however, effectively eliminated the need for an affirmative
misrepresentation, holding that “the inquiries as to
duty and materiality coalesce[d].” Sodha, 154 F.4th
at 1034. The first question presented in the Robinhood petition challenges the effective elimination of
the misrepresentation requirement by asking
25
“[w]hether an issuer violates Section 11(a)’s misleading-omissions prong by failing to disclose interim
financial data that investors may consider material,
without an inquiry into whether the omission rendered
any affirmative statement misleading.” Robinhood
Pet. I (emphasis added). The Solicitor General will
soon offer his views on that question in response to
the Court’s CVSG.
Here, the Ninth Circuit sidestepped both the materiality and misleading requirements. It held that
ON24 was required to disclose a handful of pre-IPO
non-renewals and some customers’ intent not to renew based on their predictions of how the COVID-19
pandemic would play out. Pet. App. 6a–7a. Yet those
facts were immaterial to the statements ON24 actually made. See supra pp. 12–13, 18–19. If Section
11(a) does not require disclosure of all material information, it certainly cannot require disclosure of
immaterial information.
Moreover, even assuming those facts were material, their omission did not render misleading the
challenged statements ON24 made about its customers and financial performance. Nothing in ON24’s
offering documents suggested that zero customers
had failed to renew their subscriptions or that zero
customers had expressed their intentions not to renew. Accordingly, the omission of immaterial nonrenewal information and customer speculation about
their future plans did not render any of ON24’s affirmative statements misleading—particularly in
light of ON24’s warnings that recovery from the
COVID-19 pandemic could trigger a material number
of non-renewals that would hurt the company’s business. The Ninth Circuit’s ruling thus ignores the
26
plain language of Section 11(a) and turns this Court’s
instructions on disclosure upside down.
The overlap between this petition and the Robinhood petition underscores the systemic importance of
the issue and the need for this Court’s guidance. At
minimum, the Court should hold this case pending
Robinhood.
III. THE NINTH CIRCUIT’S EXPANSION OF
THE DISCLOSURE OBLIGATION UNDER
ITEM 303 WARRANTS REVIEW
The second question presented in the Robinhood
petition asks the Court to clarify what disclosures are
required under Item 303. Robinhood Pet. I. In both
Robinhood and this case, the Ninth Circuit overlooked the regulation’s textual limits and imposed far
broader disclosure obligations than those imposed by
other circuits. The Court should either grant both petitions or hold this one pending Robinhood.
Item 303—which applies not just to IPOs, but to
all annual and quarterly reports for public companies—requires issuers to provide a “discussion and
analysis” of “material information” relevant to assessing the “financial condition and results of
operations” of the company. 17 C.F.R. § 229.303(a).
As relevant here, Subsection (b) requires the registrant to “[d]escribe any known trends or uncertainties
that have had or that are reasonably likely to have a
material favorable or unfavorable impact on net sales
or revenues or income from continuing operations.”
Id. § 229.303(b)(2)(ii). This means that a “disclosure
duty exists where a trend, demand, commitment,
event or uncertainty is both (1) presently known to
management and (2) reasonably likely to have
27
material effects on the registrant’s financial condition
or results of operation.” Steckman v. Hart Brewing,
Inc., 143 F.3d 1293, 1296 (9th Cir. 1998). Conversely,
no disclosure is required “[i]f management determines that” a “known trend, demand, commitment,
event or uncertainty” is “not reasonably likely to occur” or if management “determines that a material
effect on the registrant’s financial condition . . . is not
reasonably likely to occur” as a result of that trend.
Management’s Discussion and Analysis of Financial
Condition and Results of Operations, 54 Fed. Reg.
22427, 22430 (May 24, 1989).
The text of Item 303 includes several built-in
limitations. First, it specifies that only “material” information must be disclosed. Second, the word
“trend” “require[s] an assessment of whether an observed pattern accurately reflects persistent
[business] conditions.” Oxford Asset Mgmt., 297 F.3d
at 1191. Third, the “obvious focus” of Item 303 “is on
preventing the latest reported results from misleading potential investors, thereby promoting a more
accurate picture of the registrant’s future prospects.”
Id. at 1192 (emphasis added).
The Fifth and Eleventh Circuits have adhered to
these limitations in interpreting Item 303. In Kapps,
379 F.3d 207, the Fifth Circuit held that Item 303 did
not require disclosure of a “60% decrease in the price
of natural gas during the months before the prospectus was issued.” Id. at 218. Disclosure was not
required, the Fifth Circuit explained, because the
price decline was not yet a trend; the decline had not
yet significantly affected the company’s gross revenue; and the company had highlighted the volatility
of natural gas prices in its prospectus. Id. at 217–221.
28
Likewise, in Oxford Asset Management, 297 F.3d
1182, the Eleventh Circuit held that Item 303 did not
require the company to disclose that prescription
sales were not on track to meet projections. Id. at
1189–1192. The Eleventh Circuit explained that the
company’s initial sales data did not necessarily constitute a trend and that the new data did not render
the previously reported results misleading. Ibid.
Unlike those courts, the Ninth Circuit recognized none of Item 303’s textual limitations. As noted,
it required the disclosure of immaterial information—
an inconsequential number of pre-IPO non-renewals
and customers’ predictions of their future actions
based on global uncertainties. And the court did not
analyze whether those non-renewals reflected a
“trend” with respect to either quantity or temporal
duration. Contra Kapps, 379 F.3d at 218 (“[A]t the
time of the IPO, it was not unreasonable to consider
the decline in natural gas prices as not yet constituting a trend, having not significantly impacted [the
company’s] gross revenue.”); Nguyen v. MaxPoint Interactive, Inc., 234 F. Supp. 3d 540, 546 (S.D.N.Y.
2017) (“[E]vents occurring within a two month period
of time do not establish a ‘trend’ for purposes of the
disclosures required by Item 303.”). Nor did it consider the fact that revenue continued to rise in the
year after the IPO, which shows that the trend was
actually one of continued growth. See supra pp. 9, 18.
The result is a boundless disclosure obligation
under Item 303 that cannot be squared with the general rule that companies have no “obligation to
disclose the results of a quarter in progress.” Nguyen,
234 F. Supp. 3d at 546; see also, e.g., Glassman v.
Computervision Corp., 90 F.3d 617, 632 (1st Cir. 1996)
29
(“[W]e reject any bright-line rule that an issuer engaging in a public offering is obligated to disclose
interim operating results for the quarter in progress
whenever it perceives the possibility that the quarter’s results may disappoint the market.”).
By calling for the views of the Solicitor General
in Robinhood, the Court recognized the importance of
this question. The Court should either grant review
to clarify the limits of Item 303’s disclosure obligations or hold this petition pending its resolution of the
Robinhood petition.
IV. THE QUESTIONS PRESENTED ARE
RECURRING
AND
EXCEPTIONALLY
IMPORTANT
The Ninth Circuit’s decision effectively holds
that ON24 is liable for failing to predict, with certainty, during the height of the COVID-19 pandemic
lockdowns, how the course of the pandemic, government restrictions on in-person gatherings, and
idiosyncratic customer responses would play out and
affect the company’s business. That reasoning can,
and likely will, be weaponized by investors alleging,
with 20-20 hindsight, that companies should have
been able to predict the future.
Under the Ninth Circuit’s decision, issuers must
predict that a material adverse event will occur—not
just that it may occur—based on immaterial past
events and speculation over third-party future actions, or else be charged with misleading its investors.
That rule will compel issuers to predict the worst-case
scenario, thus distorting the market—and exposing
issuers to charges of speculation about third parties’
future actions. And it will drive issuers to “bury the
30
shareholders in an avalanche of trivial information”
in hopes of avoiding liability. TSC Indus., 426 U.S. at
448–449. All of that will drastically reduce the usefulness of risk disclosures, an outcome that harms the
very investors the securities laws are designed to protect. The Ninth Circuit’s approach is also at odds with
the SEC’s recent efforts to streamline disclosures for
investors.9
The Court recognized the importance of these issues when it granted the Facebook petition, and the
Court’s CVSG in the Robinhood petition reinforces
the need for this Court’s intervention. The Court
should grant this petition to clarify the scope of issuers’ disclosure obligations under the securities laws.
CONCLUSION
The petition should be granted.
9 See, e.g., Semiannual Reporting, 91 Fed. Reg.
24968 (proposed May 7, 2026) (to be codified at 17
C.F.R. §§ 200, 210, 229, 230, 232, 239, 240 249, 260);
Enhancement of Emerging Growth Company Accommodations and Simplification of Filer Status for
Reporting Companies, 91 Fed. Reg. 30086 (proposed
May 21, 2026) (to be codified at 17 C.F.R. §§ 210, 229,
230, 232, 239, 240, 249).
31
Respectfully submitted,
DAVID J. WIENER
ANNA ERICKSON WHITE
MORRISON & FOERSTER LLP
425 Market Street
San Francisco, CA 94105
BRIAN R. MATSUI
Counsel of Record
MORRISON & FOERSTER LLP
2100 L Street NW, Suite 900
Washington, DC 20037
(202) 887-8784
BMatsui@mofo.com
LAUREN PARDEE RUBEN
MORRISON & FOERSTER LLP
370 17th Street
ALEXANDRA M. AVVOCATO
Denver, CO 80202
MORRISON & FOERSTER LLP
250 West 55th Street
New York, NY 10019
Counsel for ON24, Inc.
THOMAS M. PETERSON
CHARLENE S. SHIMADA
KEVIN M. PAPAY
MORGAN, LEWIS & BOCKIUS LLP
600 Montgomery Street
Suite 2300
San Francisco, CA 94111
(415) 442-1000
thomas.peterson@morganlewis.com
Counsel for Goldman Sachs & Co. LLC; J.P. Morgan
Securities LLC; KeyBanc Capital Markets Inc.; Robert W.
Baird & Co. Incorporated; Canaccord Genuity LLC;
Needham & Company, LLC; Piper Sandler & Co.; and
William Blair & Company L.L.C.
JUNE 2026
APPENDIX
APPENDIX
TABLE OF CONTENTS
APPENDIX A
Memorandum Disposition of the
United States Court of Appeals
for the Ninth Circuit
(January 7, 2026) ........................ 1a
APPENDIX B
Order of the United States
District Court for the Northern
District of California Granting
Motion to Dismiss With Prejudice
and Motion for Joinder
(March 5, 2024)............................ 9a
APPENDIX C
Order of the United States
District Court for the Northern
District of California Granting
Motion to Dismiss and Motion
for Joinder
(July 7, 2023) ............................. 35a
APPENDIX D Order of the United States
Court of Appeals for the Ninth
Circuit Denying Petition for
Panel Rehearing or Rehearing
En Banc
(March 9, 2026).......................... 76a
APPENDIX E
Corporate Disclosure
Statement .................................. 77a
APPENDIX F
15 U.S.C. § 77k(a) ...................... 80a
APPENDIX G 17 C.F.R. § 229.303 ................... 82a
1a
APPENDIX A
NOT FOR PUBLICATION
UNITED STATES COURT OF APPEALS
FOR THE NINTH CIRCUIT
IN RE: ON24, INC.
SECURITIES LITIGATION
No. 24-2204
LEADERSEL INNOTECH ESG,
D.C. No.
4:21-cv-08578-YGR
Plaintiff-Appellant,
MEMORANDUM*
v.
ON24, INC.; SHARAT SHARAN;
STEVEN VATTUONE; DENISE
PERSSON; HOLDGER STAUDE;
DOMINIQUE TREMPONT;
BARRY ZWARENSTEIN;
GOLDMAN SACHS & CO. LLC;
J.P. MORGAN SECURITIES
LLC; KEYBANC CAPITAL
MARKETS INC.; ROBERT W.
BAIRD & CO. INCORPORATED;
CANACCORD GENUITY LLC;
NEEDHAM & COMPANY, LLC;
PIPER SANDLER & CO.;
WILLIAM BLAIR & COMPANY,
L.L.C.; IRWIN FEDERMAN,
Defendants-Appellees.
2a
Appeal from the United States District Court
for the Northern District of California
Yvonne Gonzalez Rogers, District Judge, Presiding
Argued and Submitted March 4, 2025
Submission Vacated August 26, 2025
Resubmitted January 5, 2026
Pasadena, California
* This disposition is not appropriate for publication and is
not precedent except as provided by Ninth Circuit Rule 36-3.
3a
Before: MURGIA, Chief Judge, and SANCHEZ and
H.A. THOMAS, Circuit Judges.
Leadersel Innotech ESG (“Leadersel”) brings
this class action on behalf of all persons and entities
who purchased or otherwise acquired Defendant
ON24, Inc.1 (“ON24”) publicly traded common stock
pursuant to the public offering documents issued in
connection with ON24’s initial public offering
(“IPO”).2 Leadersel alleges that the public offering
documents contained six materially misleading statements. These statements allegedly omitted facts
related to ON24’s material churn—the rate at which
customers discontinue their relationship with the
business—that occurred in advance of the IPO and
the change in ON24’s customer base. Leadersel offers
two distinct theories of liability related to the alleged
omissions: (1) a primary violation of Section 11 of the
Securities Act of 1933, and (2) a violation of Item 303
of Securities and Exchange Commission (“SEC”) Regulation S-K.3 Leadersel also alleges that the
1 ON24 is a company that offers an online platform to businesses to generate revenue through interactive webinars, virtual
events, and multimedia content experiences.
2 Defendants are the following: ON24, Inc.; Sharat Sharan,
Steven Vattuone, Irwin Federman, Denise Persson, Holger
Staude, Dominique Trempont, and Barry Zwarenstein (together,
“Individual Defendants”); and Goldman Sachs & Co. LLC, J.P.
Morgan Securities LLC, KeyBanc Capital Markets Inc., Robert
W. Baird & Co. Incorporated, Canaccord Genuity LLC, Needham
& Company, LLC, Piper Sandler & Co., and William Blair &
Company, L.L.C. (together, “Underwriter Defendants”).
3 After publication of the Court’s decision in Sodha v. Golu-
bowski, 154 F.4th 1019 (9th Cir. 2025), Leadersel withdrew its
17 C.F.R. § 229.105 (“Item 105”) claim.
4a
individually named defendants—officers and directors of ON24—are liable under Section 15 for
directing and controlling ON24 when these alleged
Section 11 violations occurred. The district court dismissed the complaint with prejudice. We have
jurisdiction under 28 U.S.C. § 1291. We affirm in part
and reverse in part and remand.
We review the district court’s order dismissing
the complaint de novo. Friedman v. AARP, Inc., 855
F.3d 1047, 1051 (9th Cir. 2017). “Review is limited to
the contents of the complaint . . . [and a]ll allegations
of material fact are taken as true and construed in the
light most favorable to the nonmoving party.” Sprewell v. Golden State Warriors, 266 F.3d 979, 988 (9th
Cir. 2001) (citation omitted). We may affirm on any
ground supported by the record. Salameh v. Tarsadia
Hotel, 726 F.3d 1124, 1129 (9th Cir. 2013).
1. We affirm the district court’s dismissal of
claims that are based on Statement 3. “[S]ection 11 of
the 1933 Securities Act creates a private remedy for
any purchaser of a security if ‘any part of the registration statement, when such part became effective,
contained an untrue statement of a material fact or
omitted to state a material fact required to be stated
therein or necessary to make the statements therein
not misleading.’” In re Daou Sys., Inc., 411 F.3d 1006,
1027 (9th Cir. 2005) (quoting 15 U.S.C. § 77k(a)), abrogated on other grounds by Matrixx Initiatives, Inc.
v. Siracusano, 563 U.S. 27 (2011). Statement 3, describing ON24’s belief that it had the opportunity to
achieve significant future growth is a forward-looking
opinion that would not have misled a reasonable investor. See Omnicare, Inc. v. Laborers Dist. Council
Constr. Indus. Pension Fund, 575 U.S. 175, 186, 189–
5a
90 (2015) (holding that “opinions sometimes rest on a
weighing of competing facts[,]” and “a sincere statement of pure opinion is not an ‘untrue statement of
material fact,’ regardless whether an investor can ultimately prove the belief wrong”).
2. We reverse the district court’s dismissal of
Section 11 claims based on the remaining five statements: Statement 1, describing a “highly engaged and
loyal customer base”; Statement 2, recognizing acceleration in revenue growth rate due to the COVID-19
pandemic; Statement 4, describing a potential reduction in product demand post-pandemic; Statement 5,
describing a potential decline in the revenue growth
rate post-pandemic; and Statement 6, describing the
possibility that subscription renewals and upselling
may decline in the future.
To allege a Section 11 claim, a plaintiff must
show “(1) that the registration statement contained
an omission or misrepresentation, and (2) that the
omission or misrepresentation was material, that is,
it would have misled a reasonable investor about the
nature of his or her investment.” Rubke v. Capitol
Bancorp Ltd., 551 F.3d 1156, 1161 (9th Cir. 2009) (internal quotations and citation omitted). “Section 11
does not require the disclosure of all information a potential investor might take into account when making
his decision.” Id. at 1163. However, at the pleading
stage, “Section 11 places a relatively minimal burden
on a plaintiff[:] . . . he need only show a material misstatement or omission to establish his prima facie
case.” Hildes v. Arthur Andersen LLP, 734 F.3d 854,
859 (9th Cir. 2013) (internal quotations and citation
omitted). Because Leadersel’s Section 11 claim does
not “sound in fraud,” it must only meet Rule 8(a)’s
6a
ordinary notice pleading requirements. Daou, 411
F.3d at 1027.
Construing the allegations in the light most favorable to Leadersel, the complaint contains plausible
allegations, corroborated by confidential witnesses4,
that, during the COVID-19 pandemic, atypical customers engaged ON24 for short-term subscriptions of
one-year or less and informed ON24 of their intent to
either downsell—downgrade to a cheaper subscription—or not renew these short-term subscriptions.
The complaint contains plausible allegations that
ON24 systematically tracked its data regarding customer churn risk and actual churn occurrences. The
complaint also contains plausible allegations that
atypical customer churn and downsell began to occur
prior to the 2021 IPO and continued thereafter when
ON24 failed to meet its projected mid-year revenue
goals within months after the IPO. Accordingly,
Leadersel sufficiently alleges that ON24 knew that
the risk of material churn and downselling had
started to come to fruition before the IPO yet disclosed
only that those risks may occur. “Risk disclosures that
speak entirely of as-yet-unrealized risks and contingencies and do not alert the reader that some of these
risks may already have come to fruition can mislead
reasonable investors.” In re Alphabet, Inc. Sec. Litig.,
1 F.4th 687, 703 (9th Cir. 2021) (quoting Berson v. Applied Signal Tech., Inc., 527 F.3d 982, 985–87 (9th
Cir. 2008) (internal quotations and alterations omitted)). Leadersel’s allegations, if taken as true, are
consistent with Leadersel’s theory that the change in
4 Leadersel relies on the statements of eight former ON24
employees to substantiate its allegations.
7a
customer base negatively impacted ON24’s future
growth rate and that the change should have been
specifically disclosed to potential stockholders.5 As
such, Leadersel adequately pled its Section 11 claim.
3. We also reverse the district court’s dismissal
of Leadersel’s alleged 17 C.F.R. § 229.303 (“Item 303”)
violation. Item 303 requires the registrant to
“‘[d]escribe any known trends or uncertainties that
have had or that are reasonably likely to have a material favorable or unfavorable impact on net sales or
revenues or income from continuing operations.’” Sodha, 154 F.4th at 1037 (alteration in original)
(quoting 17 C.F.R. § 229.303(b)(2)(ii)). “Item 303 ‘specifies its own standard for disclosure—i.e., reasonably
likely to have a material effect’ and requires more disclosure than the materiality test typically used in
securities law.” Id. at 1041 (quoting In re NVIDIA
Corp. Secs. Litig., 768 F.3d 1046, 1055 (9th Cir.
2014)).
Leadersel alleges that ON24 violated Item 303
because the risk disclosures did not disclose the
change in customer profiles that occurred before the
IPO, ON24 leadership’s knowledge of several customers’ intent not to renew or intent to downsell, and
ON24 leadership’s knowledge of churn with sixmonth contracts leading up to the IPO. Leadersel
5 The district court erred by improperly relying on judi-
cially noticed revenue and ARR data to dispute Leadersel’s
plausible theory of liability. Khoja v. Orexigen Therapeutics, Inc.,
899 F.3d 988, 1003 (9th Cir. 2018) (explaining that it is improper
for a district court “to assume the truth of an incorporated document if such assumptions only serve to dispute facts stated in a
well-pleaded complaint”).
8a
further alleges that ON24’s leadership methodically
tracked this information in ON24’s Salesforce software and held meetings with ON24 management
regarding customers’ churn risk leading up to the
IPO. These allegations are sufficient at this stage to
allege a violation of Item 303. See Steckman v. Hart
Brewing, Inc., 143 F.3d 1293, 1297 (9th Cir. 1998)
(holding that when future impacts are reasonably
likely to occur, “they cease to be optional forecasts and
instead become present knowledge subject to the duty
of disclosure”).
4. Because we reverse, in part, the district court’s
dismissal of Plaintiffs’ Section 11 claims, we also reverse the dismissal of the derivative Section 15 claim.
See In re Rigel Pharms., Inc. Sec. Litig., 697 F.3d 869,
886 (9th Cir. 2012) (explaining that a Section 15 claim
requires an underlying primary violation of securities
law).
AFFIRMED in part, REVERSED in part, AND
REMANDED. The parties shall bear their own costs
on appeal.
9a
APPENDIX B
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA
IN RE ON24, INC.
SECURITIES LITIGATION
Case No.:
4:21-cv-8578-YGR
ORDER GRANTING
THE MOTION TO
DISMISS WITH
PREJUDICE
ORDER GRANTING
THE MOTION FOR
JOINDER
Re: Dkt. Nos. 105
and 106
Pending before the Court is defendants’1 Motion
to Dismiss the First Amended Consolidated Class Action Complaint (“FACCAC”).2 (Dkt. No. 105.) The
FACCAC alleges violations of the Securities Act of
1933 in connection with the initial public offering
(“IPO”) of ON24. The Court had previously granted
1 Defendants are: ON24, Inc. (“Corporate Defendant”),
Sharat Sharan, Steven Vattuone, Irwin Federman, Denise
Persson, Holger Staude, Dominique Trempont, Barry Zwarenstein (together, “Individual Defendants”), and Goldman Sachs &
Co. LLC, J.P. Morgan Securities LLC, KeyBanc Capital Markets
Inc., Robert W. Baird & Co. Incorporated, Canaccord Genuity
LLC, Needham & Company, LLC, Piper Sandler & Co., and William Blair & Company, L.L.C.’s (together, “Underwriter
Defendants”).
2 Underwriter Defendants once again filed a Motion for
Joinder. (Dkt. No. 106.) That motion is GRANTED.
10a
defendants’ motion to dismiss in large part because
plaintiff’s confidential witnesses did not provide a sufficient factual foundation for its theory that demand
for ON24’s products declined to the point that withholding that information materially misled
investors.3 (Dkt. No. 96, “Previous Order.”) Defendants argue that plaintiff’s FACCAC is still fatally
conclusory. The Court agrees.
Having carefully considered the papers submitted and the argument presented at the February 6,
2024, hearing, and for the reasons set forth below, the
Court GRANTS defendants’ motion to dismiss WITH
PREJUDICE.
I.
BACKGROUND
The Court assumes the parties’ familiarity with
the background in this case, which was detailed in its
Previous Order. (Dkt. No. 96.) In its FACCAC, plaintiff adds the following allegations:
In the nine months leading up to September 30,
2020, ON24’s revenue increased by 59%. (FACCAC
¶ 7.) Its customer based increased from 1,241 customers as of December 31, 2018, to 1,918 customers by the
end of September of 2020. ON24’s Annual Recurring
Revenue (“ARR”) grew similarly, from $61.2 million
at the end of 2018 to $138.9 million by September 30,
2020. On February 3, 2021, ON24 conducted its IPO.
3 The Court had also previously granted defendants’ re-
quest for judicial notice of the same exhibits they attach now to
the motion to dismiss. For the reasons previously stated, judicial
notice of these exhibits remains appropriate on the same
grounds. (See Dkt. No. 96.)
11a
(Id.) It focused “heavily” on these September 30, 2020,
results in doing so. (Id. ¶ 8.)
Unbeknownst to investors, however, in the three
quarters preceding the IPO, ON24 changed its business model from focusing on acquiring long-term,
“enterprise” customers to short-term, small- to medium-sized business (“SMB”) customers. (Id. ¶ 9.)
Acquired mostly from March 2020 to July 2020, these
new customers were “atypical” or “COVID” customers
who signed up for one-year or less contracts. (Id. ¶¶ 9,
14.)
The FACCAC expands on the testimony of one
confidential witness and includes testimony from
three new ones as follows:
1.
Confidential Witness Two (“CW2”):
CW2 had managed 100 to 150 accounts in
2020. (Id. ¶ 97.) In the first nine months of
2020, ON24 gained an influx of new,
COVID-era customers which took place in
March to May of 2020 and then again in
June and July of 2020. (Id. ¶ 103.) In fact,
CW2 claims he received three to five new
contracts “a day” during 2020 because
ON24 was “signing on anyone.” (Id. ¶ 104.)
He stated, however, that ON24 faced high
churn, or turnover, from these customers
and that there were “instances” of 40–50%
churn amongst his customers. (Id. ¶ 14.)
CW2 clarified that these “instances” were
specific to new, COVID-era clients. (Id.)
CW2 then “recalled that 80% of new customers acquired after the COVID pandemic
(beginning in March 2020) told him six
12a
months in advance that they would not be
renewing their contracts” because their contract with ON24 was “simply a COVID
related expense.” (Id. ¶ 16.) Later, CW2
states that he saw a “churn risk” of $70,000
to $100,000, which represented “several
contracts a month.” (Id. ¶ 104.) When CW2
realized that customers were unlikely to renew, he marked them as “DNR” or “do not
renew” in Salesforce. (Id. ¶ 106.) According
to CW2, 40–50% of customers signed on
during 2020 were marked “DNR.” (Id.
¶ 107.) CEO Sharan was aware of these
churn risks and directed his employees “to
stop talking about churn and anything negative in general” in the lead up to the IPO.
(Id. ¶ 109.)
2.
Confidential Witness Six (“CW6”): CW6
was a Senior Enterprise Customer Success
Manager from the spring of 2020 until after
ON24’s IPO. (Id. ¶ 149.) CW6 noted that
ON24 took on “‘a lot of COVID” or “atypical,
smaller customers,” in April, May, and June
2020. (Id. ¶ 150.) CEO Sharan would attend
the sales and client success meetings and
had a habit of “dressing people down” at
them. (Id. ¶ 151.) CW6 and his team would
“consistently” send reports up to the CLevel Executives, including CEO Sharan,
about customer “Health Scores,” which
were color-coded charts of customers’
strength of engagement. (Id. ¶ 152.) According to CW6, “he became aware a customer
may churn as early as six months in
13a
advance.” (Id. ¶ 153.) When churn was a
risk for a customer, he sent up these Health
Scores to executives. (Id.) CW6 noted that
the company implemented new processes to
determine when a customer was at risk of
churning and then new “ways to keep the
customer on board, such as adjusting pricing.” (Id. ¶ 154.) Depending on the size of
the customers, CW6 noted, there might be a
specific conversation on “how to retain their
business.” (Id.)
3.
Confidential Witness Seven (“CW7”):
CW7 was a Customer Success Manager for
years prior to the IPO and until 2022. (Id.
¶ 156.) According to CW7, “in the early
stages of COVID, [ON24] was signing ‘a ton’
of short-term event-based deals with subscriptions of one-year or less that were
different than the typical deal ON24 signed
with customers.” (Id. ¶ 158.) CW7 explained
that “these customers churned at a ‘super
high rate,’” or a churn of “upwards of 80%.”
(Id. ¶ 19.) CW7 also states these customers
had “a high probability of churn as early as
one month after they had signed their initial contract.” (Id.) As an example, CW7
states that out of 80–100 accounts he had in
2020, 25–30 did not renew their subscription with ON24. (Id.) Separately, however,
CW7 stated that in 2021 20% of his customers had been marked “for high churn risk.”
(Id. ¶ 160.) CW7 explained that he knew
these customers had a high probability of
churning not because his customers told
14a
him but because he would see that a customer “had only used the platform once
after several months, a fact which to him
was indicative of high likelihood of churn.”
(Id. ¶ 160.) Though most customers signed
up during the COVID influx had one-year
contracts that would be due in 2021, “there
were a handful of six-month deals.” (Id.
¶ 161.) CW7 recalled instances CEO Sharan
attended sales and client success meetings
and poured through the high risk and high
probability of churn accounts. (Id. ¶ 162.) Finally, CW7 stated, looking at the
projections for the first two quarters of
2021, the “high risk of churn was looming.”
(Id. ¶ 163.)
4.
Confidential Witness 8 (“CW8”): CW8
was a Senior Customer Success Manager
“responsible for churn.” (Id. ¶ 20.) He explained that, out of approximately 137
customers, he estimated in 2020 that 43% of
his accounts “were going to churn or downsell.” (Id. ¶ 168.) He also recalled that,
during 2020, “50% of new accounts that
were up for renewal were likely to churn.”
(Id. ¶ 168.) He then stated that, looking
ahead to 2021, he estimated that “he would
have a 30% renewal rate.” (Id. ¶ 170.) CW8
recalled an unspecified number of “instances where a Company signed and then
wished to cancel their contract after only a
few months.” (Id. ¶ 169.) This chance of
churn was known to CEO Sharan, who CW8
recalled stating that these atypical
15a
customers were not “ideal” but were a “revenue generator.” (Id. ¶ 22.) CEO Sharan was
closely involved, attending meetings that
would last close to four hours and where
CEO Sharan would discuss even low value
accounts to determine how to deal with potential churn. (Id. ¶ 165.) CW8 felt that CEO
Sharan would “hammer” or “belittle” the
customer success managers once the customers signed on in 2020. (Id. ¶ 168.)
The FACCAC challenges the following six statements from the Offering Documents, all of which
plaintiff challenged in its original complaint:
Statement 1 (id. ¶ 175)4:
As of September 30, 2020, we had over
1,900 customers in more than 40 countries,
including three of the five largest global
technology companies, four of the five largest U.S. banks, three of the five largest U.S.
banks, three of the five largest global
healthcare companies and three of the five
largest global industrial and manufacturing
companies, in each case measured by 2019
revenue. No single customer contributed
more than 5% of our total revenue for the
year ended December 31, 2019 or for the
nine months ended September 30, 2020. We
have a highly engaged and loyal customer base that has allowed us to grow
4 All emphasis shown, again, originates from the FACCAC.
Plaintiff notes it only challenges the emphasized portions of the
statements; the rest is provided for context.
16a
our revenue with them over time, and
achieve an NRR of 147% as of September
30, 2020. Our NRR was 107% and 108% as
of December 31, 2018 and December 31,
2019, respectively.
Statement 2 (id. ¶ 177):
Key Factors Affecting Our Performance
***
Annual Recurring Revenue
We believe that ARR is a key metric to
measure our business because it is driven
by our ability to acquire new subscription
customers and to maintain and expand our
relationship with existing subscription contracts as of the measurement date,
including existing customers with expired
contracts that we expect to be renewed. Our
ARR amounts exclude professional services,
overages from subscription customers and
Legacy revenue. Our ARR was $61.2 million
as of December 31, 2018, $63.6 million as of
March 31, 2019, $67.2 million as of June 30,
2019, $70.0 million as of September 30,
2019, $76.9 million as of December 31, 2019,
$85.9 million as of March 31, 2020, $114.2
million as of June 30, 2020, and $138.9 million as of September 30, 2020. Our
consistent ARR growth each quarter reflects our success in acquiring new
customers and expanding subscriptions with existing customers, which
was occurring prior to the COVID-19
17a
pandemic and has accelerated in 2020
partly in response to the COVID-19 pandemic.
Statement 3 (id. ¶ 179):
We believe we can achieve significant
growth by retaining and further penetrating our existing customer base with
the addition of new users and new products, and through upsell and cross sell.
Our multi-dimensional land and expand
model drives onboarding and allows us to
acquire customers via free trials, live demos
and continuous engagement with an efficient sales and marketing investment. As
we continue to drive more actionable revenue generating marketing insights, we
believe that we have a significant opportunity to further increase sales among
existing customers across different
functional and geographic departments
within
each
respective
organization. Our ability to pursue this
opportunity will require us to scale our sales
and marketing organizations and otherwise
increase our operating expenses, and we
may not be successful on the timetable we
anticipate, or at all, for any number of reasons, which may cause our results to vary
from period to period.
Statement 4: (id. ¶ 181):
We may not be able to sustain our recent
revenue growth rate in the future.
18a
For the year ended December 31, 2019, our
revenue increased by 8% as compared to the
year ended December 31, 2018. We have experienced significant revenue growth
during 2020, with our revenue increasing by
59% for the nine months ended September
30, 2020 as compared to the nine months
ended September 30, 2019. Our recent revenue growth has been significantly
impacted by an increasing demand for
our platform and products following
the onset of the COVID-19 pandemic
and resulting precautionary measures.
As the impact of COVID-19 lessens,
there may be reduced demand for our
platform, and our revenue growth rate
may decline. If these new customers
elect not to continue their subscriptions
as the impact of COVID-19 lessens, our
business, financial condition and results of operations would be harmed.
Statement 5: (id. ¶ 182):
Our quarterly results may fluctuate significantly and may not fully reflect the
underlying performance of our business.
Our quarterly results of operations and financial condition may vary significantly in
the future, and period-to-period comparisons may not be meaningful. Accordingly,
the results of any one quarter should not be
relied upon as an indication of future performance. Our quarterly results of
19a
operations and financial condition may fluctuate as a result of a variety of factors,
many of which are outside of our control and
may not fully reflect the underlying performance of our business. For example, our
revenue and revenue growth rate may
decline in future periods compared to
2020 as the impact of COVID-19 lessens.
Further, because we generally invoice our
customers at the beginning of the contractual terms of their subscriptions to our
solutions, our financial condition reflects
deferred revenue that we recognize ratably
as revenue over the contractual term. If
fewer new enrollments or renewals occur as the impact of COVID-19 lessens,
our cash and deferred revenue as of future dates may decrease. Fluctuation in
quarterly results may negatively impact the
value of our securities. Factors that may
cause fluctuations in our quarterly results or operations include:
•
Our ability to retain and expand
customer usage;
•
Our ability to attract new customers.
Statement 6: (id. ¶ 183):
Failure to attract new customers or retain, expand the usage of, and upsell
our products to existing customers
would harm our business and growth
prospects.
20a
We derive, and expect to continue to derive,
a significant portion of our revenue and
cash flows from sales of subscriptions to our
products. As such, our business depends on
our ability to attract new customers and to
maintain and expand our relationships with
our existing customers, including by expanding their usage and upselling
additional solutions. Our business is largely
subscription-based, and customers are not
obligated to and may not renew their subscriptions after their existing subscriptions
expire. As a result, customers may not
renew their subscriptions at the same
rate, increase their usage of our solutions or purchase subscriptions for
additional solutions, if they renew at
all. Renewals of subscriptions may decline or fluctuate because of several
factors, such as dissatisfaction with
our solutions or support, a customer no
longer having a need for our solutions
or the perception that competitive products provide better or less expensive
options. In order to grow our business, we
must continually add new customers and
replace customers who choose not to continue to use our platform. Any decrease in
user satisfaction with our solutions or support may result in negative online customer
reviews and decreased word-of-mouth referrals, which would harm our brand and our
ability to grow.
21a
In addition to striving to attract new
customers to our platform, we seek to
expand the usage of our solutions by
our existing customers by increasing
the number of departments, divisions
and teams that use our solutions within
each of our customers. If we fail to expand the usage of our solutions by
existing customers or if customers fail
to purchase other solutions from us, our
business, financial condition and results of operations would be harmed.
Again, plaintiff does not allege that these six
statements were misleading on their own. Instead,
plaintiff argues that the challenged statements were
misleading when made because they failed to disclose
that:
a.
Beginning with the onset of the COVID-19
pandemic in March 2020, the Company’s
customer base had transitioned from carefully courted, enterprise customers to a
growing influx of SMB customers, which
historically did not have good retention
rates, that entered into short-term and/or
single event-based deals with subscriptions
of one-year or less (id. ¶ 176(a))
b.
It was known at the Company prior to the
IPO that a material amount of “atypical” or
“COVID” customers entered into subscriptions for short-term use or single events and
many other customers had expressly informed members of ON24’s sales and
customer service teams in 2020 that they
22a
were going to downsell or not renew their
subscriptions when they came due (id.
¶ 176(b))
c.
It was known at the Company prior to the
IPO that a material amount of services that
enterprise customers added during the
COVID-19 pandemic were or would be subject to downsell (id. ¶ 176(c))
d.
Because the Company entered into subscription deals during this time period with
terms less than one-year, including sixmonth subscriptions, atypical subscriptions
began to churn prior to the IPO (id.
¶ 176(d))
e.
The material churn, e.g., lack of loyalty,
that had occurred prior to the IPO and was
knowingly going to continue and amplify after the IPO was reported prior to the IPO
through an indicator in the Company’s
Salesforce computer program, generated
into reports for management, and discussed
with management, including Defendant
Sharan, at sales meetings and companywide all hands meetings (id. ¶ 176(e))
f.
The fact that a material amount of customers were not using the platform or only used
it once, e.g., were not highly engaged, was
also captured prior to the IPO through the
Company’s Totango computer program,
which tracked every interaction with the
Company’s customers, and Totango calculated a “Health Score” based on this “use”
matrix. The Health Scores like reports
23a
generated through Salesforce, were discussed with management, including
Defendant Sharan, because it indicated
that these customers were or would be
downselling their subscriptions or not renewing their subscription. (Id. ¶ 176(f).)
II.
LEGAL FRAMEWORK
The Court incorporates the legal standard from
its Previous Order. The legal standards under Fed. R.
of Civ. P. 8 and 12(b)(6) are well-known and not in
dispute.
III. ANALYSIS
A.
SECTION 11
Plaintiff again alleges that the six statements
challenged are all misleading for the same reason.
During the first nine months of 2020, in response to
the COVID-19 pandemic, ON24 changed its business
strategy to pursue one-year contracts with atypical
customers that it knew by the time of its IPO, in February 2021, would not renew their subscriptions.
Because the resulting customer churn was material,
plaintiffs argue that defendants violated Section 11
by failing to inform potential investors of this already
existing risk. Defendants again respond that plaintiff’s Section 11 claim should be dismissed because its
theory of the case is: (1) internally inconsistent; (2)
belied by ON24’s actual customer and revenue metrics at the end of 2021; and (3) sufficiently covered by
ON24’s risk factors. The Court examines each.
First, under Rule 8’s plausibility standard, the
FACCAC must “contain adequate factual allegations
to plausibly infer” that defendants intentionally
24a
misled its potential investors in the lead up to the
IPO. Eclectic Properties East, LLC v. Marcus & Millichap Co., 751 F.3d 990, 994 (9th Cir. 2014). In
Eclectic Properties, the Ninth Circuit upheld a dismissal under Rules 8 and 9. Id. at 995. Plaintiffs there
alleged that defendants sold them property for $30.1
million when the property was in fact only worth
$11.1 million. Id. at 998. The Ninth Circuit found that
plaintiffs there had not pled sufficient factual allegations to demonstrate that defendants had defrauded
or misled them for two reasons. Id. First, plaintiffs’
theory of the case was implausible because it ignored
the more innocent explanation that real estate prices
are variable, which was especially true when coupled
with the fact that “the culminating events that
harmed Plaintiffs took place in the midst of a deep
national recession that seriously affected the real estate market.” Id. Second, plaintiffs alleged that
defendants had initially bought the disputed property
for $20.3 million but then claimed, with no factual
support, that its true market value was only $11.1
million. Id. at 999. Because plaintiffs’ allegations
about the value of the real estate were inconsistent,
the Ninth Circuit struck them.
So too here. The problem with the FACCAC, to
start, is that it is “internally inconsistent” and itself
undermines plaintiff’s theory of the case, rendering it
implausible. See Orellana v. Mayorkas, 6 F.4th 1034,
1043 (9th Cir. 2021) (citing Eclectic Properties, 751
F.3d at 998). The FACCAC is impermissibly inconsistent or vague on three accounts: the estimates of
how many customers churned; when those customers
were alleged to have churned; and whether there was
actual turnover or just churn risk.
25a
Plaintiff’s allegations about how many customers churned in the lead up to the IPO varies wildly.
CW2 initially states that 80% of the customers he acquired during the COVID-pandemic told him they
would not renew. He then turns around and says that
actually 40–50% of his COVID-era customers were a
churn risk, half of what he initially claimed. Later, he
states that he signed up three to five new contracts a
day during the COVID influx, which would mean he
was signing up 60–100 customers in a month in 2020.
This is despite the fact that he initially states he only
had 100–150 customers in 2020. More importantly, of
these new customers, CW2 states that only “several”
a month were churn risks, rather than the 80% (or
even 40–50%) he initially states.
CW7 fares no better. Much like CW2, CW7 initially states that he saw 80% of his atypical, COVIDdriven customers churn. He then states that, out of
his 80–100 accounts, 25–30 churned, which means
that overall he alleges he saw a 30% churn rate, significantly lower than the 80% figure might suggest.
Even this turns out to be inconsistent, however, because CW7 later concludes that only 20% of his
customers were forecast as a high risk of churn for
2021.
CW8 is initially more specific: he states that exactly 43% of his 137 customers were at a risk for
churn. In the very next line, however, he states that
it was actually 50% of his customers that would
churn. He then concludes his testimony by claiming
that, in 2021, he expected that only 30% of his customers would renew, which means that he was
expecting a 70% turnover rate.
26a
It is not clear from the FACCAC when ON24 actually experienced this allegedly significant customer
churn. CW2 states that he noticed “instances” of 40–
50% churn but does not clarify when those instances
occurred or how long they lasted. (Id. ¶ 103.) He also
states that he received an “influx” of atypical, oneyear contracts from March to May and then June to
July of 2020, which means that these accounts would
not be up for renewal until March of 2021 at earliest.
(Id. ¶ 103.) In other words, these customers would not
actually churn until after the February 2021 IPO.
Thus, the Court considers ultimately whether a
known trend was-then established. CW7 states that
75–80% of his atypical customers churned, without
specifying when, but then later states that all of his
2020 contracts would not be renewed until 2021 at
earliest and that in 2021 he only expected a 20%
churn rate. (Id. ¶ 160.) CW8 only worked at ON24
from September 2019 to November 2020, yet suggests
that he knew his atypical accounts would not renew
in the first quarter of 2021.
Moreover, there is too much inconsistency to
demonstrate that ON24 was experiencing actual
churn versus a risk of churn in the lead up to the February 2021 IPO. Again, CW2 states that he noticed
“instances” of actual churn at some unspecified time
but also that 80% of accounts told him they were at a
risk of churn. CW7 stated that 25–30 of his customers
did not renew, again without clarifying when they
cancelled their subscriptions, but also that the great
majority of accounts were one-year contracts that
would not come up until 2021 and only a handful of
customers signed up for six-month deals. He later also
states that only 20% of his customers were marked as
27a
a churn risk in 2021. Finally, CW8 stated that 43–
50% of his accounts were going to churn but also left
in late 2020, well before the February 2021 IPO and
when these accounts would actually come up for renewal.
As in Eclectic Properties, the Court is not required to accept such internally inconsistent and
vague allegations, especially when coupled with the
fact that subscriptions for the types of digital services
ON24 provides are variable and this surge in business
occurred for ON24 in the midst of the historic uncertainty surrounding the COVID-19 pandemic. While
the Court understands that recollections vary and
memories can be imprecise without documents to refresh recollections, the picture painted by plaintiffs’
confidential witnesses at best reflects a “risk” of
churn. According to the confidential witnesses, churn
varied from 20% to 80% of atypical customers. The
FACCAC never attempts to estimate the number of
atypical customers throughout company, though the
confidential witnesses give numbers that range from
25 customers in the year to 60–100 subscribers a
month in 2020. It is not clear, from the testimony,
that any of these customers actually churned in 2020.
In fact, most of the confidential witnesses acknowledged that ON24 signed its COVID-driven, atypical
customers starting in March to July of 2020. (Id. ¶ 22,
103, 176(a).) This is consistent with plaintiff’s theory
of the case—that the atypical, COVID-driven customer influx did not start until March 2020. (Id.
¶ 176(a).) Aside from the “handful” of customers who
signed six-month contracts, the great majority of
these atypical customers then would not have come
up for renewal until after the February 2021 IPO.
28a
This renders at least a part of plaintiffs’ theory of the
case—that by the February 2021 IPO, ON24 was already facing material customer churn—implausible.
Plaintiff initially responds that the confidential
witness testimony establishes that 10% of ON24’s
customer base churned before the IPO. (Citing FACCAC ¶¶ 102–03.) The argument is contradicted by
plaintiff’s own complaint. CW2, in this part of the
FACCAC, states that his team represented 25% of
ON24’s business. (Id. ¶ 102.) He then states that he
noticed “instances” of 40–50% churn “among his
customers,” while clarifying that he signed his oneyear, COVID-driven contracts in March of 2020 at
earliest. (Id. ¶ 103 (emphasis supplied).) Plaintiff multiplies the 40% instances CW2 noticed at some
indeterminate time to the 25% of ON24’s business his
team represented to come up with the claim that 10%
of ON24’s customers churned pre-IPO. CW2, however, neither states that the 40–50% churn occurred
throughout his team (simply within his own customer
base), when the 40–50% churn occurred (just that he
signed up these one-year contracts starting in March
of 2020, which suggests they would not come up until
March 2021 at earliest), and how many customers actually churned (only that there were instances of such
churn).
Plaintiff then argues that the figures presented
by its confidential witnesses are estimates and defendants place too much emphasis on the figures
given. As noted above, some inconsistency, especially
at the motion to dismiss stage, is not dispositive.
Here, however, the level of inconsistency is pervasive
and, thus, decisive. It calls into question plaintiff’s entire case. Plaintiff’s reliance on Glazer Capital
29a
Management, L.P. v. Forescout Technologies, Inc., 63
F.4th 747 (9th Cir. 2021) is for that reason inapt. In
Glazer Capital, defendants took issue with one confidential witness’s estimates not because they were
internally inconsistent but because they argued that
plaintiff had not established his personal knowledge
of them. Id. at 771. The Ninth Circuit disagreed because, given that confidential witness’s title, it was
plausible that he would have the requisite knowledge
even if his “estimates might not be 100% perfect.” Id.
at 772. Glazer Capital says nothing about the type of
internal inconsistencies present in the FACCAC.
Second, inconsistencies aside, plaintiff’s theory
that ON24 was either already experiencing, or knew
it would encounter, material customer churn by its
February 2021 IPO faces an even bigger hurdle—it is
completely contradicted by what actually happened to
ON24 in 2021. According to plaintiff, anywhere from
20–80% of the atypical, COVID-driven customers decided not to renew their one-year contracts,
sometimes as much as six months in advance. ON24,
under this theory, should have seen a noticeable, if
not dramatic, decline in customers by the end of 2021
when these contracts came up for renewal. The opposite is true. ON24’s customer base grew from 1,994
customers in 2020 to 2,122 customers by the end of
2021. (Dkt. No. 105-7 at 3.) Its ARR increased from
$138 million in September 2020 to $171 million by December 2021, a 12% year-over-year increase. (Id. at
2.) These hard figures render plaintiff’s vague allegations of actual churn or churn risk in the lead up to
the February 2021 IPO implausible. They suggest not
that ON24 materially misled investors but instead
that CEO Sharan’s careful, if at times abrasive,
30a
analysis of churn risk served to convince its customers
not to cancel their subscriptions after one year. Plaintiff’s own complaint is consistent with this more
innocent explanation: Several confidential witnesses
noted that the CEO closely monitored churn risk to
find “potential ways to keep the customer on board”
or have a conversation with a customer on “how to retain their business.” (FACCAC ¶ 154.)
Plaintiff’s reliance on In re Twitter, Inc. Securities Litig., 2020 WL 4187915 (N.D. Cal. Apr. 17, 2020),
does not convince otherwise. There, Judge Tigar ruled
that, even if Twitter accurately reported its user engagement metrics as they existed during an investors’
call, it could not overcome plaintiffs’ securities fraud
claim because it falsely gave the impression that this
trend “has already turned around” when it was in fact
negative. Id. at *9. Judge Tigar clarified that it did
not matter that the numbers Twitter reported at the
time were accurate because plaintiffs were specifically challenging Twitter’s statement that the “trend
has already turned around.” Id. at *10. By failing to
disclose the fact that the actual trend was declining,
Twitter’s positive spin made otherwise accurate statistics misleading. Id. The problem for plaintiff here
is that what ON24’s 2021 metrics demonstrate is not
that they placed a positive spin on a negative trend
but rather that plaintiff has spun an implausibly negative story from an incontrovertibly positive trend.
Third, though plaintiff’s case is explicitly hinged
on the actual churn or churn risk that allegedly existed at the time of the February 2021 IPO, it also
implicitly raises the claim that ON24 misled potential
investors by promising that ON24’s business would
not simply grow post-IPO but continue to grow at the
31a
same explosive rate. For example, the FACCAC alleges that, by discussing ON24’s success in 2020,
defendants misled potential investors. (FACCAC
¶ 178.) None of the challenged statements, however,
promise that ON24 would continue to acquire customers or grow its revenue at the same pre-IPO rate. As
the Court found in its Previous Order, statements like
“we believe we can achieve significant growth by retaining and further penetrating our existing customer
base,” for example, are not actionable promises without more particularized allegations that the
underlying metrics are deceiving. (Previous Order at
16.) Plaintiff concedes that it is not challenging defendants’ reported 2021 customer base and revenue.
Without such an allegation, these statements do not
amount to a promise that ON24 would sustain its
2020 level of growth.
More importantly, defendants’ detailed disclosures warn of the very risks that plaintiff claims
ON24 failed to disclose. The Risk Factors state:
Our recent revenue growth has been significantly
impacted by an increasing demand for our platform and products following the onset of the
COVID-19 pandemic and resulting precautionary measures. As the impact of COVID-19
lessens, there may be reduced demand for our
platform, and our revenue growth rate may decline.
***
our revenue and revenue growth rate may decline
in future periods compared to 2020 as the impact
of COVID-19 lessens.
32a
***
Renewals of subscriptions may decline or fluctuate because of several factors, such as
dissatisfaction with our solutions or support, a
customer no longer having a need for our solutions or the perception that competitive products
provide better or less expensive options.
(FACCAC ¶ 181–83.)
Defendants adequately disclosed that, as COVID
cooled, their customer acquisition and rate of growth
might cool as well. This is precisely what ON24’s 2021
metrics demonstrate happened. “Plaintiffs cannot use
the benefit of 20-20 hindsight to turn management’s
business judgment into securities fraud.” Glazier
Capital, 63 F.4th at 782 (quoting In re Worlds of Wonder Sec. Litig., 35 F.3d 1407, 1419 (9th Cir. 1994)).
As alleged, plaintiff’s theory of the case is internally inconsistent, rendered implausible by the
uncontroverted reports of ON24’s growth post-IPO,
and, in any case, covered by ON24’s detailed disclosures. Because the Court previously gave plaintiff
leave to amend, and plaintiff merely restated many of
the same statements without meaningfully engaging
with ON24’s 2021 metrics and risk disclosures, any
further opportunity to amend would be futile. See In
re Fritz Companies Securities Litig., 282 F.Supp.2d
1105, 1109 (N.D. Cal. 2003) (finding that it may be
appropriate to deny leave to amend where the proposed amendment merely restates the same facts
using different language).
For that reason, the motion to dismiss is
GRANTED WITH PREJUDICE.
33a
B.
RISK FACTORS
The Court incorporates its legal analysis about
the adequacy of risk factors from its Previous Order.
(Previous Order 21–22.) Plaintiff challenges three
risk factors, Statement Nos. 4–6. Again, plaintiff’s
challenge to each of these risk factors is that ON24
knew it faced material customer churn and did not
disclose that information to potential investors. Because the plaintiff has not put forth sufficient facts to
make that theory plausible, its claims against these
risk factors once again fail. For the reasons stated
above, further amendment would be futile.
For that reason, the motion to dismiss on this
ground is GRANTED WITH PREJUDICE.
C.
ITEMS 303 AND 305
The Court set out the standard Items 303 and
105 of SEC Regulations S-K in its Previous Order.
(Previous Order at 24.) Once again, because plaintiff
has not provided sufficient factual support for its
claim that ON24 was experiencing significant customer churn or risk of churn, it has not met its burden
of demonstrating that ON24 violated its duty to disclose under either Item. This is, again for the reasons
stated above, not a defect that can be solved by
amendment.
For that reason, the Court GRANTS the motion to
dismiss as to these Items WITH PREJUDICE.
D.
SECTION 15
Because plaintiff has not stated a primary claim
under Section 11, its Section 15 claim also fails. In re
Wells Fargo Mortgage-Backed Certificates Litig., 712
F.Supp.2d 958, 969 (N.D. Cal. 2010) (internal citation
34a
omitted). The Court therefore GRANTS the motion to
dismiss WITH PREJUDICE on this claim.
IV. CONCLUSION
For the reasons stated above, Underwriter Defendants’ motion for joinder is GRANTED. Defendants’
motion to dismiss is GRANTED WITH PREJUDICE.
Plaintiff has once again failed to put forth a sufficient
factual foundation for its central theory of omission—
that ON24 knew it faced material customer churn at
the time of its IPO and omitted to tell its potential
investors. Because plaintiff was previously given
leave to amend and has failed to add anything other
than internally inconsistent and conclusory facts in
support, further amendment would be futile.
This terminates Dkt. Nos. 105 and 106.
The clerk of the court shall close the action.
IT IS SO ORDERED.
Date: March 5, 2024
/s/ Yvonne Gonzalez Rogers
YVONNE GONZALEZ ROGERS
United States District
Court Judge
35a
APPENDIX C
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA
IN RE ON24, INC.
SECURITIES LITIGATION
Case No.:
4:21-cv-8578-YGR
ORDER GRANTING
THE MOTION TO
DISMISS
ORDER GRANTING
THE MOTION FOR
JOINDER
Re: Dkt. Nos. 83
and 85
Lead plaintiff Leadersel Innotech ESG brings
this putative class action against ON24, Inc. (“Corporate Defendant”), Sharat Sharan, Steven Vattuone,
Irwin Federman, Denise Persson, Holger Staude,
Dominique Trempont, Barry Zwarenstein (together,
“Individual Defendants”), and Goldman Sachs & Co.
LLC, J.P. Morgan Securities LLC, KeyBanc Capital
Markets Inc., Robert W. Baird & Co. Incorporated,
Canaccord Genuity LLC, Needham & Company, LLC,
Piper Sandler & Co., and William Blair & Company,
L.L.C (together, “Underwriter Defendants”). Corporate Defendant, Individual Defendants, and
Underwriter Defendants are collectively referred to
as defendants.
In summary, the Consolidated Class Action
Complaint (Dkt. No. 80, “CCAC”) alleges violations of
the Securities Act of 1933 (“Securities Act”) in
36a
connection with the initial public offering (“IPO”) of
ON24 which is a cloud-based digital experience platform that enables businesses to convert customer
engagement into revenue through interactive webinars, virtual events, and multimedia content
experiences. (CCAC ¶ 26.) The CCAC challenges thirteen statements made in the registration statement
and prospectus issued in advance of ON24’s IPO.
Plaintiff alleges that defendants did not disclose how
a changed business strategy led them to recruit shortterm subscribers in the lead-up to the IPO to the detriment of initial investors post-IPO. The CCAC
contains strict liability and negligence claims under
Section 11 of the Securities Act and violations of Section 15 of the Securities Act and Items 105 and 303 of
Regulation S-K of the Securities and Exchange Commission (“SEC”).
Defendants move to dismiss on the grounds that
(i) none of the statements are materially false or misleading and (ii) without a primary violation of Section
11, the Section 15 claim must also fail. (Dkt. No. 83,
“MTD.”)1 In addition, Underwriter Defendants seek
1 Defendants have also filed a request for judicial notice
and present eight documents in support thereof. (Dkt. No. 84.)
For each, defendants request either judicial notice or incorporation of the document by reference. Plaintiff generally does not
oppose this request. (Dkt. No. 86, “Opp.” at 8.) To the extent the
request is granted, the Court does not take judicial notice for the
truth asserted within the documents. Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 999 (9th Cir. 2018). Judicial notice is
appropriate for “adjudicative fact[s]” that “can be accurately and
readily determined from sources whose accuracy cannot reasonably be questioned.” Fed. R. Evid. 201(a)–(b). The request
includes notice of eight exhibits: (1) ON24’s Registration Statement, filed with the SEC on January 8, 2021, and amended on
37a
to join the motion to dismiss (Dkt. No. 85). Having
carefully considered the papers submitted, the pleadings in this action, the argument presented at the
March 27, 2023, hearing, and for the reasons set forth
below, the Court hereby GRANTS both Underwriter
Defendants’ joinder motion and defendants’ motion to
dismiss with leave to amend.
I.
BACKGROUND
A.
FACTUAL BACKGROUND
The CCAC and judicially-noticed documents allege as follows:
ON24 is a corporation headquartered in San
Francisco, California that provides a cloud-based digital experience platform for interactive webinars,
virtual events, and multimedia content experiences.
(CCAC ¶ 26.) Founded in 1998 by co-founder and CEO
Sharat Sharan, ON24 helps companies turn customer
engagement into revenue by turning end-user data
into buying signals and behavioral insights. (Id. ¶ 53.)
The corporation derives its revenue from subscriptions to its various products. (Id. ¶¶ 53, 56.) As a
subscription-based company, ON24 must attract new
January 25, 2021; (2) ON24’s Prospectus, filed on February 4,
2021; (3) ON24’s March 17, 2021, Form 8-K; (4) ON24’s May 12,
2021, Form 8-K; (5) ON24’s August 10, 2021, Form 8-K; (6)
ON24’s November 9, 2021, Form 8-K; (7) ON24’s February 28,
2022, Form 8-K; and (8) ON24’s March 14, 2022, Form 10-K. Judicial notice of SEC filings is appropriate. Metzler Inv. GMBH v.
Corinthian Colls., Inc., 540 F.3d 1049, 1064 n.7 (9th Cir. 2008).
Moreover, the CCAC incorporates by reference Exhibits 1, 2, 6,
and 7. See Khoja, 899 F.3d at 1002 (holding that a court may
consider a document incorporated if the complaint necessarily
relies on it and no party questions its authenticity).
38a
customers or upsell existing customers by selling
them new subscriptions. (Id. ¶ 56.) The subscription
agreements are primarily annual and billed in advance. (Id. ¶ 57.)
With the onset of the COVID-pandemic and the
increased need for cloud-based platforms to conduct
virtual meetings, ON24 experienced explosive
growth. (Id. ¶¶ 7, 59.) ON24 told investors this was
“partly in response to the COVID-19 pandemic.” (Id.
¶ 66.) For example, in the nine months after September 30, 2020, ON24’s revenue increased by 59% as
compared to the year before. (Id. ¶ 60.) Its customer
base increased from 760 customers as of December 31,
2015, to over 1,900 customers as of September 30,
2020. (Id. ¶ 61.) Annual recurring revenue (“ARR”)—
which is driven by ON24’s ability to acquire new customers and to maintain and expand its relationship
with existing ones—grew similarly, with $61.2 million ARR reported as of December 31, 2018, to $138.9
million as of September 30, 2020. (Id. ¶ 63.) Finally,
during the pandemic ON24’s net retention rate
(“NRR”)—which reflects ON24’s recurring revenue
from existing customers—also grew. (Id. ¶ 64.)
In the three quarters preceding the IPO—the
quarters ending on June 30, 2020, September 30,
2020 and December 31, 2020—ON24 changed its
business model. (Id. ¶ 9.) ON24 began to enroll new
customers that were atypical. Many were small- to
medium-sized businesses (“SMB”) or otherwise atypical customers that wanted to use ON24’s platform for
one-time events. (Id. ¶ 9.) These “quick fixes” still required one-year subscriptions. (Id. ¶ 114.)
39a
Five former employees, set out here as confidential witnesses, describe how ON24 started to pursue
new customers. (Id. ¶ 72.) The employees explain that
there were monthly calls, attended regularly by the
Individual Defendants, to discuss customer acquisition and retention. (Id. ¶¶ 84–85.) One employee
“recalled that during the COVID-19 pandemic, ON24
signed up anybody and everybody regardless [of
whether] they were considered to be a good customer
for the Company.” (Id. ¶ 88.) Internal pressure “to
meet quotas in the face of increased pressure and declining demand” existed. (Id. ¶ 113.) Much of this
pressure was “centered around” the company going
public. (Id. ¶ 138.)
Employees were required to track clients’ expectation for renewal, a metric internally known as
“churn.” (Id. ¶ 92.) Once the COVID-19 pandemic restrictions began to ease, one employee stated that
there was a “dramatic decline in demand.” (Id. ¶ 98.)
Employees noticed high churn among customers because ON24 was a pandemic purchase. (Id. ¶ 100.) In
this regard, ON24 experienced customer-churn in
three ways: clients were using ON24’s products only
as a temporary solution; customers were not renewing
one-time purchases; and customers were electing to
“down sell,” or remove features from their subscription. (Id. ¶ 101.) One employee recalled that
customers would tell him as much as six months in
advance that they planned to cancel their subscriptions. (Id. ¶ 102.) Before the IPO, during the winter of
2020, demand “really dropped off” because of “market
saturation” and “uncertainty regarding COVID-19.”
(Id. ¶ 125.) ON24 had already known, before COVID19 hit, that SMB customers had high churn but the
40a
pandemic “amplified things.” (Id. ¶ 106.) The concerns
with customer turnover were discussed at the
monthly meeting with the Individual Defendants. (Id.
¶ 103.) Defendant Sharan closely monitored the performance of the sales team. (Id. ¶ 141.)
On February 3, 2021, ON24 conducted its IPO,
in which it sold 8,560,930 shares of common stock to
the public at $50.00 a share. (Id. ¶ 67.) The IPO was
conducted pursuant to, and the sale of ON24 stock
was solicited by, several documents that were filed by
ON24 and the Underwriter Defendants with the SEC,
including (i) a January 8, 2021, registration statement with a January 25, 2021, amendment, which
was declared effective by the SEC on February 2, 2021
(the “Registration Statement”) and (ii) a February 4,
2021, final prospectus (the “Prospectus” and, together
with the Registration Statement, the “Offering Documents”). (Id. ¶ 69.)
B.
CHALLENGED STATEMENTS
Plaintiff challenges thirteen statements contained in the Offering Documents as misleading.
Specifically, they read:
Statement 1 (id. ¶ 144)2:
As of September 30, 2020, we had over
1,900 customers in more than 40 countries,
including three of the five largest global
technology companies, four of the five largest U.S. banks, three of the five largest U.S.
banks, three of the five largest global
2 All emphasis shown is original to the CCAC. Plaintiff
notes it only challenges the emphasized portions of the statements; the rest is provided for context.
41a
healthcare companies and three of the five
largest global industrial and manufacturing
companies, in each case measured by 2019
revenue. No single customer contributed
more than 5% of our total revenue for the
year ended December 31, 2019 or for the
nine months ended September 30, 2020. We
have a highly engaged and loyal customer base that has allowed us to grow
our revenue with them over time, and
achieve an NRR of 147% as of September
30, 2020. Our NRR was 107% and 108% as
of December 31, 2018 and December 31,
2019, respectively.
Statement 2 (id. ¶ 145):
Growing base of customers across verticals. We have a large and diverse set of
customers across a broad set of industries. We have grown our customer base
from approximately 760 customers as of
December 31, 2015 to over 1,900 customers in more than 40 countries as of
September 30, 2020, including three of the
five largest global technology companies,
four of the five largest U.S. banks, three of
the five largest global industrial manufacturing companies, in each case measured by
2019 revenue. We intend to leverage our
land and expand model to further penetrate customers across these verticals.
Statement 3 (Id. ¶ 146):
Key Factors Affecting Our Performance
42a
***
Annual Recurring Revenue
We believe that ARR is a key metric to
measure our business because it is driven
by our ability to acquire new subscription
customers and to maintain and expand our
relationship with existing subscription contracts as of the measurement date,
including existing customers with expired
contracts that we expect to be renewed. Our
ARR amounts exclude professional services,
overages from subscription customers and
Legacy revenue. Our ARR was $61.2 million
as of December 31, 2018, $63.6 million as of
March 31, 2019, $67.2 million as of June 30,
2019, $70.0 million as of September 30,
2019, $76.9 million as of December 31, 2019,
$85.9 million as of March 31, 2020, $114.2
million as of June 30, 2020, and $138.9 million as of September 30, 2020. Our
consistent ARR growth each quarter reflects our success in acquiring new
customers and expanding subscriptions with existing customers, which
was occurring prior to the COVID-19
pandemic and has accelerated in 2020
partly in response to the COVID-19 pandemic.
Statement 4 (id. ¶ 149):
Our Growth Strategy
43a
We intend to drive the growth of our business and the adoption of our solutions by
executing the following strategies:
•
Expand within existing customers. We
believe we can achieve significant organic
growth
by
expanding
penetration of our existing customer
base. Our land and expand model
drives expansion of new subscriptions within our existing customer
base by selling subscriptions to additional
parts
of
existing
customers’ organizations, expanding into new regional divisions and
upselling new solutions. In addition,
we are developing new applications for
our platform, including partners training and employee recruiting and forms
of indirect marketing, such as education,
enrollment
and
benefits
programs.
Statement 5 (id. ¶ 150):
Businesses today primarily use automated
solutions, such as digital advertising and
email, for marketing. While these automated solutions reach large numbers of
prospective customers, they have generally
failed to deepen customer engagement because they were designed with the simple
purpose of pushing marketing messages in
one direction—from the business to the prospective customer. For businesses to
succeed, we believe their sales and
44a
marketing strategies must evolve from the
era of automation to the era of engagement.
Our platform provides an innovative way
both to scale the digital marketing and
deepen prospective customer engagement.
We believe our opportunity to help businesses convert digital engagement into
revenue will continue to grow as industries modernize their sales and
marketing processes, which has been
accelerated by the COVID-19 pandemic.
Statement 6 (id. ¶ 151):
The terms of our subscription agreements
are primarily annual and, to a lesser extent,
multi-year. We bill for the full term in advance or on an annual or monthly basis,
depending on the terms of the agreement.
We recognize subscription revenue ratably
over the term of the subscription period beginning with the date customers are
granted access to our platform. Our contracts typically require payments in annual
installments. We have seen an increase
in the proportion of multi-year subscriptions as the number of larger
customers has increased. Customers
with multi-year subscription agreements
accounted for 21% and 27% of ARR as of December 31, 2018 and September 30, 2020,
respectively. See “—Key Business Metrics—Annual Recurring Revenue” for
further information regarding how we calculate ARR.
45a
Statement 7 (id. ¶ 152):
We intend to continue to focus on the acquisition of new customers with 2,000 or
more employees, or Enterprise customers, and to expand the usage of our
platform within these larger accounts.
We follow a named account coverage approach with aligned account teams,
including sales, account management and
customer success. After establishing a customer relationship with a business unit of
an Enterprise, we seek to expand to new
business units, divisions, departments and
geographic regions, as well as increase subscriptions to additional products, which we
refer to as “attachments,” and expand product use cases.
Statement 8 (id. ¶ 153):
We believe we can achieve significant
growth by retaining and further penetrating our existing customer base with
the addition of new users and new products, and through upsell and cross sell.
Our multi-dimensional land and expand
model drives onboarding and allows us to
acquire customers via free trials, live demos
and continuous engagement with an efficient sales and marketing investment. As
we continue to drive more actionable revenue generating marketing insights, we
believe that we have a significant opportunity to further increase sales among
existing customers across different
46a
functional and geographic departments
within
each
respective
organization. Our ability to pursue this
opportunity will require us to scale our sales
and marketing organizations and otherwise
increase our operating expenses, and we
may not be successful on the timetable we
anticipate, or at all, for any number of reasons, which may cause our results to vary
from period to period.
Statement 9 (id. ¶ 157):
Investing in our common stock involves
risks, which are discussed more fully under
“Risk Factors.” You should carefully consider all the information in the prospectus,
including under “Risk Factors,” before making an investment decision. These risks
include, but are not limited to, risks relating to:
•
Our ability to sustain our recent
growth rate in the future, attract
new customers and expand sales to
existing customers;
•
Fluctuation in our performance,
our history of net losses and expected increases in our expenses;
•
Competition and technological development in our markets and any
decline in demand for our solutions or generally in our markets;
47a
•
Our ability to expand our sales and
marketing capabilities and otherwise manage our growth;
•
The impact of the COVID-19 pandemic.
Statement 10 (id. ¶ 158):
We may not be able to sustain our recent
revenue growth rate in the future.
For the year ended December 31, 2019, our
revenue increased by 8% as compared to the
year ended December 31, 2018. We have experienced significant revenue growth
during 2020, with our revenue increasing by
59% for the nine months ended September
30, 2020 as compared to the nine months
ended September 30, 2019. Our recent revenue growth has been significantly
impacted by an increasing demand for
our platform and products following
the onset of the COVID-19 pandemic
and resulting precautionary measures.
As the impact of COVID-19 lessens,
there may be reduced demand for our
platform, and our revenue growth rate
may decline. If these new customers
elect not to continue their subscriptions
as the impact of COVID-19 lessens, our
business, financial condition and results of operations would be harmed.
Statement 11 (id. ¶ 159):
Our quarterly results may fluctuate significantly and may not fully reflect the
48a
underlying performance of our business.
Our quarterly results of operations and financial condition may vary significantly in
the future, and period-to-period comparisons may not be meaningful. Accordingly,
the results of any one quarter should not be
relied upon as an indication of future performance. Our quarterly results of
operations and financial condition may fluctuate as a result of a variety of factors,
many of which are outside of our control and
may not fully reflect the underlying performance of our business. For example, our
revenue and revenue growth rate may
decline in future periods compared to
2020 as the impact of COVID-19 lessens.
Further, because we generally invoice our
customers at the beginning of the contractual terms of their subscriptions to our
solutions, our financial condition reflects
deferred revenue that we recognize ratably
as revenue over the contractual term. If
fewer new enrollments or renewals occur as the impact of COVID-19 lessens,
our cash and deferred revenue as of future dates may decrease. Fluctuation in
quarterly results may negatively impact the
value of our securities. Factors that may
cause fluctuations in our quarterly results or operations include:
•
Our ability to retain and expand
customer usage;
49a
•
Our ability to attract new customers.
Statement 12 (id. ¶ 160)
Failure to attract new customers or retain, expand the usage of, and upsell
our products to existing customers
would harm our business and growth
prospects.
We derive, and expect to continue to derive,
a significant portion of our revenue and
cash flows from sales of subscriptions to our
products. As such, our business depends on
our ability to attract new customers and to
maintain and expand our relationships with
our existing customers, including by expanding their usage and upselling
additional solutions. Our business is largely
subscription-based, and customers are not
obligated to and may not renew their subscriptions after their existing subscriptions
expire. As a result, customers may not
renew their subscriptions at the same
rate, increase their usage of our solutions or purchase subscriptions for
additional solutions, if they renew at
all. Renewals of subscriptions may decline or fluctuate because of several
factors, such as dissatisfaction with
our solutions or support, a customer no
longer having a need for our solutions
or the perception that competitive products provide better or less expensive
options. In order to grow our business, we
50a
must continually add new customers and
replace customers who choose not to continue to use our platform. Any decrease in
user satisfaction with our solutions or support may result in negative online customer
reviews and decreased word-of-mouth referrals, which would harm our brand and our
ability to grow.
In addition to striving to attract new
customers to our platform, we seek to
expand the usage of our solutions by
our existing customers by increasing
the number of departments, divisions
and teams that use our solutions within
each of our customers. If we fail to expand the usage of our solutions by
existing customers or if customers fail
to purchase other solutions from us, our
business, financial condition and results of operations would be harmed.
Statement 13 (id. ¶ 161):
Our results of operations may be adversely impacted by the COVID-19
pandemic.
[T]he economic impacts of COVID-19
have affected and may continue to affect customer and prospective customer
spending on technology such as ours,
particularly for businesses involving
in-person interactions, such as hospitality, manufacturing and professional
services businesses. These customers
may experience reduced revenue and
51a
revised budgets, which may adversely
affect our customers’ ability or willingness to purchase subscriptions to our
platform, the timing of subscriptions,
customer retention, and the value or
duration of subscriptions, all of which
could adversely affect our operating results.
***
Due to our subscription-based business
model, the effect of the COVID-19 pandemic may not fully be reflected in our
results of operations until future periods. In addition, uncertainty regarding
the impact of COVID-19 on our future
operating results and financial condition may result in our taking costcutting measures, reducing the level of
our capital investments and delaying
or canceling the implementation of
strategic initiatives, any of which may
negatively impact our business and reputation. The global macroeconomic
effects of the COVID-19 pandemic and
related impacts on our customers’ business operations and their demand for
our solutions may persist for an indefinite period, even after the COVID-19
pandemic has subsided.
Of the thirteen statements, the first eight were made
in the registration statement and the last four in the
prospectus.
52a
Importantly, plaintiff does not allege that these
statements were misleading in their own right. Instead, plaintiff alleges the challenged statements
were misleading when made because they:
failed to disclose and misrepresented the
following significant, then-existing material
events, trends, and uncertainties that
ON24 had already been facing at the time of
the IPO: (i) ON24 signed up new customers
for 1-year contracts during the second,
third, and fourth quarters of 2020 that
planned either to not renew or downsell, a
larger-than-typical percentage of which
were [SMB] customers, nonideal customers
focused on one-time events, and one-time
use cases that planned either not to renew
or downsell; and (ii) given declining demand
and the magnitude of new, 1-year customers that ON24 signed up during the second,
third, and fourth quarters of 2020 that were
either not renewing or were going to downsell, ON24 already faced material customer
churn and downselling at the time of the
IPO.
(Id. ¶ 147.)
C.
EVENTS FOLLOWING THE IPO
After ON24’s IPO, the company reported lower
than expected revenues. (Id. ¶ 164.) Just six months
after the IPO, Sharan admitted that ON24 had experienced “higher-than-expected churn and downsell
from customers” signed up during the peak of the
COVID-19 pandemic, many of which came from “the
first-time renewal cohort.” (Id. ¶ 165.) This disclosure
53a
caused market analysts to downgrade ON24’s stock.
(Id. ¶ 170.) Analysts at underwriter defendant JP
Morgan, for example, lowered the common stock’s
price target from $85.00 to $32.00 per share. (Id.) In
its report, JP Morgan explained that the “major issue
is the increase in churn and [customer] down-sell that
will likely cause the platform revenue to decelerate.”
(Id.) Analysts stressed that the problem was that
“[m]anagement’s previous guidance had not factored
in enough churn from smaller accounts.” (Id.) One underwriter defendant, Canaccord, downgraded ON24’s
common stock from “buy” to “hold” because of “elevated churn” from “first-time renewals who had
signed up for one-year deals at the height of COVID.”
(Id. ¶ 172.) This was ON24’s “largest renewal cohort
ever,” but Canaccord emphasized that the cohort was
mostly made up of clients who were “not normally
ON24’s target customer.” (Id. ¶¶ 172–73.) By November 10, 2021, JP Morgan noted that ON24’s ARR for
the fourth quarter of 2021 was “negatively impacted”
by the continued churn of first-time customers acquired during the COVID-19 pandemic in the lead up
to ON24’s IPO. (Id. ¶ 182.) Another underwriter defendant, Piper Sandler, stated that though ON24’s
ARR had had continued to grow in 2021, “eroding customer renewal rates and contract downsizing over the
last two quarters has pressured ARR growth to moderate meaningfully.” (Id. ¶ 185.) Almost a year after
its IPO, Sharan reflected that the “largest challenge
in 2021 was the first time renewal cohort.” (Id. ¶ 191.)
More to the point, the CEO said that “churn has been
[ON24’s] biggest issue.” (Id. ¶ 194.)
54a
The value of ON24 common stock fell from
$50.00 when the company went public to $12.05 at the
time the CCAC was filed, a 76% decline. (Id. ¶ 204.)
II.
LEGAL FRAMEWORK
A.
RULE 8
To survive a Rule 12(b)(6) motion to dismiss, a
complaint must contain sufficient factual matter, accepted as true, to “state a claim for relief that is
plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662,
678 (2009). The requirement that the court must “accept as true” all allegations in the complaint is
“inapplicable to legal conclusions.” Id. “Threadbare
recitals of the elements of a cause of action, supported
by mere conclusory statements, do not suffice.” Id.
The parties do not dispute that Fed. R. Civ. P. 8(a)
applies.3 The Court therefore analyzes the complaint
under a plausibility, not particularity, standard. Even
without Fed. R. Civ. P. 9(b), however, plaintiff must
still plead sufficient facts to state a plausible claim.
Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007).
III. ANALYSIS
A.
JOINDER
The Underwriter Defendants seek to join ON24
and the Individual Defendants’ motion to dismiss.
3 Though Section 11 does not have a fraud element, the
particularity requirements of Rule 9(b) may still apply to a Section 11 claim that sounds in fraud. In re Daou Systems, Inc., 411
F.3d 1006, 1027 (9th Cir. 2005). Here, the CCAC states that
“[t]his cause of action does not sound in fraud.” (CCAC ¶ 213.)
Defendants do not object to this characterization.
55a
(Dkt. No. 85.) Plaintiff does not oppose joinder. The
Court therefore GRANTS the joinder motion.
B.
SECTION 11
Plaintiff alleges that all thirteen statements at
issue were materially misleading for the same reason.
ON24 failed to disclose that in the three quarters
leading up to the IPO, ON24 relaxed its qualification
criteria to enroll new, 1-year customers that it knew
planned either not to renew or to downsell and, given
declining demand and the magnitude of these onetime purchases, ON24 was already facing material
customer churn at the time of IPO that inevitably led
to investor losses. By omitting this information, plaintiff continues, defendants’ risk disclosures did not
fulfill Items 303 and 105.
In their motion to dismiss, defendants challenge
the sufficiency of plaintiff’s Section 11 claim for various reasons, namely, that some of the challenged
statements are (1) “expressions of corporate optimism”; (2) forward-looking statements protected by
the bespeaks-caution doctrine; and (3) none of the
challenged statements were misleading when made.
Defendants also generally argue that plaintiff’s
claims fail because they are made up of legal conclusions instead of well-pled facts. The Court starts with
this final argument first. To effectively address the
rest, the Court sorts the challenged statements into
headings based on defendants’ arguments for dismissal.
1.
Conclusory Allegations
Defendants argue plaintiff’s claims should be
dismissed because they consist of legal conclusions
56a
unsupported by factual allegations. Plaintiff responds
it sufficiently alleged that ON24 failed to disclose
that, at the time of the IPO, ON24 faced material customer churn. In support, plaintiff points to the
statements made by its five confidential witnesses.
To state a claim under Section 11, a plaintiff
must prove that (1) the Offering Documents contained
an omission or misrepresentation, and (2) that the
omission or misrepresentation was material, that is,
it would have misled a reasonable investor about the
nature of his or her investment. Rubke v. Capitol Bancorp, Ltd., 551 F.3d 1156, 1161 (9th Cir. 2009)
(cleaned up). Not all adverse events must be disclosed.
“Disclosure is required [by the Securities Act] only
when necessary to make statements made, in the
light of the circumstances under which they were
made, not misleading.” Matrixx, 563 U.S. at 44
(cleaned up). Omissions, therefore, are actionable
only when what is omitted renders what is included
misleading. See Omnicare, Inc. v. Laborers Dist.
Council Constr. Indus., 575 U.S. 175, 179 (2015)
(“Section 11 thus creates two ways to hold issuers liable for the contents of a registration statement—one
focusing on what the statement says and the other on
what it leaves out.”) When “a plaintiff relies on a theory of omission, the plaintiff must allege ‘facts going
to the basis for the issuer’s opinion . . . whose omission
makes the opinion statement at issue misleading to a
reasonable person reading the statement fairly and in
context.’” City of Dearborn Heights Act 345 Police &
Fire Ret. Sys. v. Align Tech., Inc., 856 F.3d 605, 616
(9th Cir. 2017) (citing Omnicare, 575 U.S. at 1332).
The Court agrees that plaintiff’s theory of omission, the crux of why it believes all thirteen
57a
statements are misleading, is not supported by sufficient facts. Plaintiff alleges that (1) the Offering
Documents omitted to tell potential investors that
ON24 had changed its business strategy to pursue
one-time, atypical customers; and (2) this omission
was material because the resulting customer churn
was material. About customer churn, confidential witnesses say: “that the Company knew a lot of the
COVID business was not going to stick” (CCAC ¶ 79);
“there were open discussions during meetings and
within the Company that the small business cohort
did not have good retention rates” (id. ¶ 86); “the
churn who signed on during the pandemic was a concern from an account management perspective” (id.
¶ 96); “Defendant Sharan not only misled investors,
but also employees about the sustainability of ON24’s
performance . . . ON24’s success was characterized as
a success in itself and not something dependent on the
circumstances of the pandemic . . . [an] increase in
quotas were instituted despite a dramatic decline in
demand once lockdown restrictions had begun to relax” (id. ¶ 98); one confidential witness said “there
were instances that he would notice 40-50% churn
among his customers” (id. ¶ 100); another stated that
“churn was occurring in several ways . . . this represented a huge downturn” and “customers inform[ed]
him as much as six months in advance, during 2020
and 2021, that they were not going to renew their contracts” (id. ¶¶ 101–02); “the Company was already
aware there was high churn amongst the SMB customers prior to the pandemic, but the pandemic
amplified things” (id. ¶ 106); “there was a lot of new
business in the first few months of the pandemic,
which then leveled out shortly before and after the
58a
Company’s IPO” (id. ¶ 107); “the Company expected
more from the sales team despite the declining demand, failing to adjust to the changes from the
beginning of the pandemic” (id. ¶ 121); “after a lot of
early success, things really dropped off and demand
declined during November/December 2020” (id.
¶ 125); and “when account executives saw what was
happening regarding demand . . . [salespersons] informed them that opportunities were no longer
coming in like they were previously” (id. ¶ 143).
These statements, taken as true, demonstrate
that ON24 lost some customers in the lead up to the
IPO. They do not establish, however, that ON24 faced
material customer churn at the time the statements
were made. Twenty-twenty vision does not apply.
Even taking all inferences in favor of plaintiff at this
stage, none of the confidential witnesses provide a factual foundation for its theory that demand for ON24’s
products declined to the point that omitting that information materially misled investors at the time.
Statements like there was “high churn,” a “dramatic
decline in demand” and “things really dropped off”
are, without some quantification to put them into context, bald allegations. For example, plaintiff does not
allege that defendants knew that, out of ON24’s 1,900
customers, 40-50% planned to downsell or not renew.
Instead, plaintiff alleges that one confidential witness
said that there were “instances” where he would notice a “40-50%” churn of his customers. It is unclear
from the CCAC how many customers this one confidential witness had or how many times he saw this
degree of churn. Without more, the Court cannot determine whether the fact that ON24 omitted to tell
59a
investors about customer churn was materially misleading.
Because plaintiff’s CCAC hinges on the significance of customer churn, the lack of a factual
foundation is fatal. The Court therefore GRANTS defendants’ motion to dismiss with leave to amend. To
avoid unnecessary motions practice, however, the
Court addresses the rest of defendants’ arguments.
2.
Corporate Optimism and Puffery
Defendants argue that Statement Nos. 1, 3, and
8 are nonactionable because they are “no more than
subjective expressions of optimism” and puffery.
Plaintiff disagrees, asserting that when properly put
in context, the statements “conveyed verifiable information about the then-current state of ON24’s
existing business which was incomplete and misleading in context.”
An actionable statement must be “capable of objective verification.” Retail Wholesale & Dep’t Store
Union Local 338 Ret. Fund v. Hewlett-Packard Co.,
845 F.3d 1268, 1275 (9th Cir. 2017). “[V]ague, generalized assertions of corporate optimism or statements
of ‘mere puffing’ are not actionable material misrepresentations under federal securities laws because no
reasonable investor would rely on such statements.”
In re Restoration Robotics, Inc. Sec. Litig., 417 F.
Supp. 3d 1242, 1255 (N.D. Cal. 2019) (cleaned up).
“When valuing corporations . . . investors do not rely
on vague statements of optimism like ‘good,’ ‘well-regarded,’ or other feel-good monikers. This mildly
optimistic, subjective assessment hardly amounts to
a securities violation.” In re Cutera Sec. Litig., 610
F.3d 1103, 1111 (9th Cir. 2010).
60a
Statement No. 1. Without more specific allegations, this statement amounts to no more than
puffery. Defendants stated that they had “more than
1,900 customers” who are “highly engaged and loyal.”
(CCAC ¶ 144.) Plaintiff argues that this statement
was misleading because it failed to warn investors
that a significant number of customers were, in fact,
planning to unsubscribe or downsell. The CCAC does
not quantify this churn. Alone, this Court has found
that descriptive statements like customers are
“highly engaged” and “loyal” are not actionable.
In re Nimble Storage, Inc. Securities Litig. is instructive. There, plaintiff alleged that defendants
knew they were “not effectively penetrating the enterprise segment but concealed this fact by touting the
growth of its enterprise customer base while at the
same time relabeling commercial accounts as enterprise accounts.” 252 F. Supp. 3d 848, 852 (N.D. Cal.
2017). Defendants stated their customer base had increased by 140 clients throughout the class period. Id.
Plaintiff presented no particularized evidence that
defendants had misrepresented the number of clients.
Id. Rather, plaintiff alleged that defendants’ statement that it added enterprise clients at a “record
pace” was misleading. Id. This Court found that, absent more particularized allegations that sales data
was misreported, such “generally optimistic statements” were not actionable. Id. (internal citation
omitted). Similarly here, without more particularized
allegations, statements like ON24’s 1,900 customers
are “highly engaged and loyal” are incapable of objective verification.
Statement No. 3. This statement is inactionable
for much the same reasons as Statement No. 1.
61a
Defendants state that their “consistent ARR growth
each quarter reflects our success in acquiring new
customers and expanding subscriptions with existing
customers, which was occurring prior to the COVID19 pandemic and has accelerated in 2020 partly in response to the COVID-19 pandemic.” (CCAC ¶ 146.)
Judicially-noticed documents demonstrate that this
statement is accurate: defendants reported that ARR
increased quarter after quarter, including the quarter
after the IPO. Plaintiff actually acknowledges this
growth, pre-IPO, in their CCAC and notes that ON24
said the growth was “partly in response to the
COVID-19 pandemic.” (Id. ¶¶ 63, 66.) Plaintiff argues
this metric is misleading but, without more, it is unclear why. Investors can read such numbers and
accompanying cautionary language telling them that
this was in part due to the COVID-19 pandemic, and
judge for themselves the risks. See In re Nimble Storage, 252 F. Supp. 3d at 853–54 (noting that, sales and
profit data, when accurately reported, are rarely subject to misinterpretation even when accompanied by
generally optimistic statements (cleaned up)). This is
especially true because, in the risk factors, defendants
stressed that subscriptions and revenue could decrease as the impact of the COVID-19 pandemic
lessened. (CCAC ¶ 159.)
Statement No. 8. Without more particularized
allegations, the Court also finds that Statement No. 8
is inactionable as a subjective, feel-good statement.
Defendants state that they “believe they can achieve
significant growth by retaining and further penetrating our existing customer base” and they have a
“significant opportunity to further increase sales
among existing customers.” (CCAC ¶ 153.)
62a
Statements like “significant opportunity” and “significant growth” are, as alleged, too vague to be
actionable. See, e.g., Police Retirement Sys. of St.
Louis v. Intuitive Surgical, Inc., 759 F.3d 1051, 1060
(N.D. Cal. 2014) (finding that statements like an opportunity is “still very, very large” are corporate
puffery). Unless plaintiff can provide further factual
foundation for its theory that customer churn was material, such generally optimistic statements appear to
be puffery.
Plaintiff’s reliance on this Court’s decision in In
re Apple Sec. Litig. is unavailing. There, Apple reported that its new iPhone “got off to a really great
start” a few days before it shut down its production
line entirely because it was doing so poorly. No. 19-cv2033-YGR, 2020 WL 2857397, at *15 (N.D. Cal. June
2, 2020). With such evidence in mind, this Court admonished Apple that it could not “affirmatively create
a positive impression of an area it knows to be doing
poorly.” Id. Plaintiff does not provide nearly this level
of factual support for its claims. This admonishment
is therefore inapplicable.
The Court therefore GRANTS defendants’ motion
to dismiss as to Statement Nos. 1, 3 and 8 on the
grounds of puffery with leave to amend.
3.
Bespeaks Caution Doctrine
Defendants argue that Statement Nos. 2, 5 and
7 are protected by the bespeaks caution doctrine.
Plaintiff responds that those three statements “were
rendered misleading by omission of historical facts
and are, therefore, not protected.”
63a
The bespeaks caution doctrine “provides a mechanism by which a court can rule as a matter of law . . .
that defendants’ forward-looking representations contained enough cautionary language or risk disclosure
to protect the defendant against claims of securities
fraud.” In re Atossa Genetics Inc. Sec. Litig., 868 F.3d
784, 798 (9th Cir. 2017) (internal citation and quotations omitted). A dismissal on the pleadings based on
the bespeaks caution doctrine is justified only by a
“stringent” showing that “reasonable minds could not
disagree that the challenged statements were not
misleading.” Livid Holdings Ltd. v. Salomon Smith
Barney, Inc., 416 F.3d 940, 947 (9th Cir. 2005) (internal citation and quotations omitted). The bespeaks
caution doctrine applies only when “the truth or falsity of the statement cannot be discerned until some
point in time after the statement is made.” Mallen v.
Alphatec Holdings, Inc., 861 F.Supp.2d 1111, 1126
(S.D. Cal. 2012).
Statement No. 2. This statement is forwardlooking. Defendants state they have “a large and diverse set of customers across a broad set of industries
. . . [and they] intend to leverage [their] land and expand model to further penetrate customers.” (CCAC
¶ 145). Phrases, like this one, expressing an “intention” are unactionable as forward-looking because
they express a plan to do something in the future. In
re Restortation Robotics Inc., 417 F. Supp. 3d at 1256.
The truth or falsity of this statement could not be discerned until after IPO. It was also accompanied by
meaningful cautions: defendants told potential investors that the failure to “retain, or expand the usage of,
and upsell our products to existing customers would
64a
harm our business and growth prospects.” (CCAC
¶ 160.)
Statement No. 5. This is also a forward-looking
statement protected by adequate cautionary language. Defendants state that they “believe our
opportunity to help businesses convert digital engagement into revenue will continue to grow as industries
modernize their sales and marketing processes, which
has been accelerated by the COVID-19 pandemic.”
(Id. ¶ 150.) The first problem for plaintiff, as stated
above, is that statements like we “believe” are generally too vague to be actionable. See In re Restoration
Robotics, 417 F. Supp. 2d at 1255. Moreover, the
Ninth Circuit has found that similar statements, like
“we continue to expect . . . to grow,” were inactionable
because they “plainly project expectations for future
growth.” Police Retirement Sys. of St. Louis, 759 F.3d
at 1058. In addition, this projection was couched in
cautionary language: defendants noted in the Offering Documents that these were “forward looking
statements” and warned customers that, as the impact of the COVID-19 pandemic lessened, demand for
their products might also decrease. (CCAC ¶ 159.) The
accompanying language is sufficient to put investors
on notice that ON24’s rosy projections for the future
might not materialize.
Statement No. 7. For much the same reasons,
the Court finds that Statement No. 7, as alleged, is
also purely forward-facing. Defendants state “[w]e intend to continue to focus on the acquisition of new
customers with 2,000 or more employees, or Enterprise customers, and to expand the usage of our
platform within these larger accounts.” (Id. ¶ 152.)
Plaintiff does not provide sufficient factual
65a
allegations to support its theory that ON24 had, in
fact, stopped focusing on the acquisition of Enterprise
customers. Given that, defendants were only stating
a present expectation for future plans. This was accompanied by meaningfully cautionary language.
Again, defendants tell investors that their “recent
revenue growth has been significantly impacted by an
increasing demand for our platform and products following the onset of the COVID-19 pandemic and
resulting precautionary measures. As the impact of
COVID-19 lessens, there may be reduced demand for
our platform, and our revenue growth rate may decline. If these new customers elect not to continue
their subscriptions as the impact of COVID-19 lessens, our business, financial condition and results of
operations would be harmed.” (Id. ¶ 158.)
The Court therefore GRANTS the motion to dismiss with leave to amend as to Statement Nos. 2, 5,
and 7 on the ground they are protected by the bespeaks caution doctrine.4
4.
False or Misleading Statements
Defendants argue that none of the statements
are actionable because plaintiff has not shown how
they could be false or misleading. Plaintiff disagrees.
The Court has addressed most statements above and
will address Statement Nos. 9–13 below. Here, the
4 Plaintiff’s reliance on Livid Holdings is, at this point,
misplaced. In Livid Holdings, the Ninth Circuit held that the
bespeaks caution doctrine does not extend to “statements of historical facts.” 416 F.3d at 948. Because plaintiff has not
adequately pled that high customer churned happened, much
less that ON24 knew it was happening before IPO, this holding
does not apply.
66a
Court analyzes the two remaining statements, Nos. 4
and 6.
Under Section 11, plaintiffs must plead “contemporaneous statements or conditions” showing the
“misleading nature of the statements when made.”
Ronconi v. Larkin, 253 F.3d 423, 432 (9th Cir. 2001).
For an omission to be misleading, “it must affirmatively create an impression of the state of affairs that
differs in a material way from the one that actually
exists.” Brody v. Transitional Hosps. Corp., 280 F.3d
997, 1006 (9th Cir. 2002) (citation omitted).
Statement No. 4 provides that defendants’ “land
and expand model drives expansion of new subscriptions within our existing customer base by selling
subscriptions to additional parts of existing customers’ organizations, expanding into new regional
divisions and upselling new solutions.” (CCAC ¶ 149.)
Plaintiff’s theory on why this statement is misleading
eludes. On its face, the statement reads like a description of how ON24 upsells its customers. The CCAC
itself notes that one of ON24’s strategies for growth
was upselling customers in this manner. (CCAC ¶ 6.)
Even taking all of plaintiff’s allegations as true, this
description of ON24’s land and expand model would
not change. Plaintiff has therefore not shown how the
alleged omission of ON24’s customer churn affirmatively created a state of affairs that differs from the
one that actually exists as explained in Statement
No. 4.
Statement No. 6. As alleged, plaintiff also fails
to show how this statement is false or misleading. Defendants state that they have “seen an increase in the
proportion of multi-year subscriptions as the number
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of larger customers has increased.” (CCAC ¶ 151.)
While the statement above contains vague terms like
“increase,” the next statement (which is unchallenged) contains data, namely: “Customers with
multi-year subscription agreements accounted for
21% to 27% of ARR as of December 31, 2018, and September 30, 2020, respectively.” (Id.) Plaintiff offers no
contemporaneous facts that challenge these figures.
As stated above, such data, when accurately reported,
will rarely give rise to a securities violation. See In re
Nimble Storage, 252 F. Supp. 3d at 853–54. Instead,
plaintiff contends that this statement was misleading
because ON24 knew, prior to IPO, that there was high
customer churn. Without more, the allegation that
the statement necessarily misleads relies on the bald
allegations discussed above. Alone, there is no basis
to conclude it is misleading.
Plaintiff’s reliance on In re Restoration Robotics
does not persuade. There, Judge Davila held that a
company materially misled investors when it told
them it had experienced a 34% increase in sales of a
certain type of system. 417 F. Supp. 3d at 1261.
Though technically accurate, plaintiffs adequately alleged this figure was a “half-truth” because the
company had lumped together both domestic and foreign sales without telling investors that those
systems sold internationally had not yet been installed and therefore revenue in that area had fallen.
Id. Plaintiffs succeeded there because they demonstrated that the number of sales was aggregated in
such a way as to mislead investors about expected
revenue. In other words, because increased sales did
not necessarily equate to increased revenues, the
court found that plaintiffs had stated a claim.
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Plaintiffs here have missed a step. They did not adequately plead that defendants’ data was a “half-truth”
because they did not show that increased multi-year
subscriptions do not necessarily equate to increased
revenues. Without that connection, ON24’s data point
simply reads as on point.
For those reasons, the Court GRANTS the motion
to dismiss with leave to amend as to Statement Nos.
4 and 6 on the ground that, as alleged, they are not
misleading.
5.
Risk Factors
Finally, plaintiff challenges the adequacy of various of ON24’s risk factors, Statement Nos. 9–13.
Plaintiff alleges that were materially misleading because they failed to “warn of significant, thenmaterialized risks posed by ON24’s one-time and
event only customers that planned to either not renew
or downsell.” (CCAC ¶ 156.) Defendants disagree, arguing that the risks factors were abundant and
specific and, moreover, the risk of which plaintiff
sought warning—the alleged churn of one-time customers who subscribed less than a year before the
IPO—did not occur until after the IPO and therefore
ON24 could not have disclosed this churn in its Offering Documents.
“Section 11 does not require the disclosure of all
information a potential investor might take into account when making [their] decision.” Rubke, 551 F.3d
at 1163. A company is not required to forecast future
events or caution about contingencies outside of its
control. In re Stac, 89 F.3d 1399, 1406–07 (9th Cir.
1996). For that reason, risk factors are materially
misleading only if they failed to warn of risks that had
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already come to fruition. Siracusano v. Matrixx Initiatives, Inc., 585 F.3d 1167, 1181 (9th Cir. 2009).
Plaintiff challenges the following risk factors:
•
Statement No. 9: Defendants warned investors that some of the risks entailed were:
(1) their “ability to sustain our recent
growth rate in the future, attract new customers and expand sales to existing
customers;” (2) “fluctuation in [their] performance”; (3) competition and “any decline in
demand for our solutions;” (4) their “ability
to expand our sales and marketing capabilities and otherwise manage our growth;
(5) “the impact of the COVID-19 pandemic”
(CCAC ¶ 157)
•
Statement No. 10: Defendants warned
that they “may not be able to sustain our recent revenue growth rate in the future . . .
Our recent revenue growth has been significantly impacted by an increasing demand
for our platform and products following the
onset of the COVID-19 pandemic and resulting precautionary measures. As the
impact of COVID-19 lessens, there may be
reduced demand for our platform, and our
revenue growth rate may decline. If these
new customers elect not to continue their
subscriptions as the impact of COVID-19
lessens, our business, financial condition
and results of operations would be harmed”
(CCAC ¶ 158)
•
Statement No. 11: “Our quarterly results
may fluctuate significantly and may not
70a
fully reflect the underlying performance of
our business . . . For example, our revenue
and revenue growth rate may decline in future periods compared to 2020 as the impact
of COVID-19 lessens . . . If fewer new enrollments or renewals occur as the impact of
COVID-19 lessens, our cash and deferred
revenue as of future dates may decrease.”
Defendants warned that factors that might
influence fluctuation were their “ability to
retain and expand customer usage” and
their “ability to attract new customers”
(CCAC ¶ 159)
•
Statement No. 12: “Failure to attract new
customers or retain, expand the usage of,
and upsell our products to existing customers would harm our business and growth
prospects . . . As a result, customers may
not renew their subscriptions at the same
rate, increase their usage of our solutions or
purchase subscriptions for additional solutions, if they renew at all. Renewals of
subscriptions may decline or fluctuate because of several factors, such as
dissatisfaction with our solutions or support, a customer no longer having a need for
our solutions or the perception that competitive products provide better or less
expensive options . . . In addition to striving
to attract new customers to our platform,
we seek to expand the usage of our solutions
by our existing customers by increasing the
number of departments, divisions and
teams that use our solutions within each of
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our customers. If we fail to expand the usage of our solutions by existing customers or
if customers fail to purchase other solutions
from us, our business, financial condition
and results of operations would be harmed”
(CCAC ¶ 160)
•
Statement No. 13: “Our results of operations may be adversely impacted by the
COVID-19 pandemic . . . [T]he economic impacts of COVID-19 have affected and may
continue to affect customer and prospective
customer spending on technology such as
ours, particularly for businesses involving
in-person interactions, such as hospitality,
manufacturing and professional services
businesses. These customers may experience reduced revenue and revised budgets,
which may adversely affect our customers’
ability or willingness to purchase subscriptions to our platform, the timing of
subscriptions, customer retention, and the
value or duration of subscriptions, all of
which could adversely affect our operating
results . . . Due to our subscription-based
business model, the effect of the COVID-19
pandemic may not fully be reflected in our
results of operations until future periods . . .
The global macroeconomic effects of the
COVID-19 pandemic and related impacts
on our customers’ business operation
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