Amicus Curiae Brief — John Doe, Through Next Friend Jane Roe, Petitioner v. Snap, Inc., dba Snapchat, L.L.C., dba Snap, L.L.C.
Supreme Court briefApr 18, 2024
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No. 23-961
In the
Supreme Court of the United States
JOHN DOE, THROUGH NEXT FRIEND JANE ROE,
Petitioner,
v.
SNAP, INC., DBA SNAPCHAT, L.L.C.,
DBA SNAP, L.L.C.,
Respondent.
On Petition for a Writ of Certiorari to the United
States Court of A ppeals for the Fifth Circuit
BRIEF OF AMICI CURIAE
CHILD USA, NATIONAL CENTER ON
SEXUAL EXPLOITATION (“NCOSE”)
AND THE KEMPE FOUNDATION
IN SUPPORT OF PETITIONER
Prof. Marci A. Hamilton, Esq.
Founder & CEO
Counsel of Record
Jessica Schidlow, Esq.
Legal Director
Carina Nixon, Esq.
Senior Staff Attorney
Jessica Downes, Esq.
Staff Attorney
Child USA
3508 Market Street, Suite 202
Philadelphia, PA 19104
(215) 539-1906
marcih@sas.upenn.edu
Counsel for Amici Curiae
115159
Peter Gentala, Esq.
NCOSE
1201 F St NW, Suite 200
Washington, DC 20004
pgentala@ncoselaw.org
i
TABLE OF CONTENTS
Page
TABLE OF CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . i
TABLE OF CITED AUTHORITIES . . . . . . . . . . . . . . iii
INTERESTS OF AMICI CURIAE . . . . . . . . . . . . . . . . 1
SUMMARY OF THE ARGUMENT . . . . . . . . . . . . . . . 2
REASONS TO GRANT THE PETITION . . . . . . . . . . . 5
I. This Court Should Grant Certiorari to
A ddress the Proper Scope of Section 230
Immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
A. The Prevailing Interpretation of
Section 230 Improperly Immunizes
Misconduct of Social Media
Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. This Court Should Resolve Questions
A b out W he n a nd Unde r W h at
Conditions Section 2 30 Protects
Social Media Platforms from Liability
for Their Own Misconduct . . . . . . . . . . . . . . 9
II. The Question Presented is Exceptionally
Important Because It Implicates Child
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ii
Table of Contents
Page
A. The Prevailing Interpretation of Section
230 Undermines Its Predominant
Purpose to Provide Minors with a Safe
Online Experience . . . . . . . . . . . . . . . . . . . . 14
B. The Sweeping Immunity Afforded to
Social Media Companies Under Section
230 Has Facilitated an Explosion of Online
Exploitation and Abuse . . . . . . . . . . . . . . . . 18
C. The Prevailing Interpretation of
Section 230 Has Left Victims of
Online Abuse with No Leverage to
Hold Online Platforms Accountable
and Seek Redress for their Harm . . . . . . . 21
CONCLUSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
iii
TABLE OF CITED AUTHORITIES
Page
CASES
A.M. v. Omegle.com, LLC,
2022 WL 2713721 (D. Or. July 13, 2022) . . . . . . . . . . . 8
Bauer v. Armslist, LLC,
572 F. Supp. 3d 641 (E.D. Wis. 2021) . . . . . . . . . . .13
CYBERsitter, LLC v. Google, Inc.,
905 F. Supp. 2d 1080 (C.D. Cal. 2012) . . . . . . . . . . 22
Daniel v. Armslist, LLC,
926 N.W.2d 710 (Wis. 2019), cert. denied.
140 S.Ct. 562 (2019) . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Doe v. Am. Online,
783 So. 2d 1010 (Fla. 2001) . . . . . . . . . . . . . . . . . . 6, 9
Doe v. Backpage.com, L.L.C.,
817 F.3d 12 (1st Cir. 2016) . . . . . . . . . . . . . . . . . . . . . 7
Doe v. Internet Brands, Inc.,
824 F.3d 846 (9th Cir. 2016) . . . . . . . . . . . . . . . 11, 12
Doe v. Kik Interactive, Inc.,
482 F. Supp. 3d 1242 (S. D. Fla. 2020) . . . . . . . . . . 8
Doe v. Myspace,
528 F.3d 413 (5th Cir. 2008) . . . . . . . . . . . . . . . . . . 10
iv
Cited Authorities
Page
Doe v. Snap, Inc.,
88 F.4th 1069 (5th Cir. 2023) . . . . . . . . . . . . . . . . . . 5
Does 1-6 v. Reddit, Inc.,
51 F.4th 1137 (9th Cir. 2022) . . . . . . . . . . . . . . . . . . . 8
Dyroff v. Ultimate Software Grp., Inc.,
934 F.3d 1093 (9th Cir. 2019) . . . . . . . . . . . . . . . . . 11
Force v. Facebook, Inc.,
934 F.3d 53 (2d Cir. 2019) . . . . . . . . . . . . . . . . 4, 7, 11
FTC v. Accusearch Inc.,
570 F.3d 1187 (10th Cir. 2009) . . . . . . . . . . . . . . . . 13
Gonzalez v. Google LLC,
2 F.4th 871 (9th Cir. 2021) . . . . . . . . . . . . . . . . . . . 4, 9
Herrick v. Grindr, LLC,
306 F. Supp. 3d 579 (S.D.N.Y. 2018),
aff’d, 765 F. App’x 586 (2d Cir. 2019),
cert. denied, 140 S. Ct. 221 (2019) . . . . . . . . . . . . . 11
Jane Doe No. 1 v. Backpage.com, LLC,
817 F.3d 12 (1st Cir. 2016) . . . . . . . . . . . . . . . . . . . . 11
M. L. v. Craigslist Inc.,
2020 WL 6434845 (W.D. Wash. Apr. 17, 2020) . . . . 8
Lemon v. Snap, Inc.,
995 F.3d 1085 (9th Cir. 2021) . . . . . . . . . . . . . . 12, 13
v
Cited Authorities
Page
Malwarebytes, Inc. v.
Enigma Software Grp. USA, LLC,
141 S. Ct. 13 (2020) . . . . . . . . . . . . . . . . . . . . . . . 4, 23
Marshall’s Locksmith Serv. Inc. v. Google, LLC,
925 F.3d 1263 (D.C. Cir. 2019) . . . . . . . . . . . . . . . . 11
New York v. Ferber,
458 U.S. 747 (1982) . . . . . . . . . . . . . . . . . . . . . . .20, 21
Paroline v. United States,
572 U.S. 434 (2014) . . . . . . . . . . . . . . . . . . . . . . . . . 21
Stokinger v. Armslist, LLC,
No. 1884CV03236F, 2020 WL 2617168
(Mass. Super. Apr. 28, 2020) . . . . . . . . . . . . . . . . . 11
United States v. Williams,
444 F.3d 1286 (11th Cir. 2006) . . . . . . . . . . . . . . . . 23
Zeran v. America Online, Inc.,
129 F.3d 327 (4th Cir. 1997) . . . . . . . . . . . . . . . . . 6, 7
STATUTES
47 U.S.C. § 230 . . . . . . . . . . . . . . 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
. . . . . . . . . . . . . . . . . . . . . . . . . . 12, 13, 14, 18, 21, 23, 24
Fight Online Sex Trafficking Act (“FOSTA”),
Pub. L. No. 115–164, 132 Stat. 1253 . . . . . . . . . . . . . . 8
vi
Cited Authorities
Page
OTHER AUTHORITIES
164 Cong. Rec S 1827, 1830 (Sen. McCaskill). . . . . . . . . 22
164 Cong. Rec. H1290-02 (daily ed. Feb. 27, 2018)
(statement of Rep. Lee) . . . . . . . . . . . . . . . . . . . . . . . . 8
164 Cong. Rec. S1849-09 (daily ed. Mar. 21, 2018)
(statement of Sen. Wyden) . . . . . . . . . . . . . . . . . . . . . 15
Adam Satariano, British Ruling Pins Blame
on Social Media for Teenager’s Suicide,
T he New York T imes (Oct. 1, 2022) https://
w w w.ny ti mes.com / 2 0 2 2 /10/01 / business /
instagram-suicide-ruling-britain.html . . . . . . . . . . . 15
A lina Sely ukh, Section 230: A Key Legal
Shield For Facebook, Google Is About To
Change, NPR (Mar. 21, 2018) (statement
of Rep. Cox), https://www.npr.org/sections/
alltechconsidered /2018/03/21/591622450/
section-230-a-key-legal-shield-for-facebookgoogle-is-about-to-change . . . . . . . . . . . . . . . . . . . . . . 8
vii
Cited Authorities
Page
Centers For Disease Control A nd Prevention,
National Center For Injury Prevention and
Control, Division of Violence Prevention,
Preventing Sexual Violence (last reviewed
by the CDC on Jan. 17, 2020), available at
https://w w w.cdc.gov/violenceprevention /
sex ua lv iolence /fastfact .html?CDC_ A A _
ref Val=https%3A%2F%2Fw w w.cdc.gov%
2Fviolenceprevention%2Fsexualviolence
%2Fconsequences.html . . . . . . . . . . . . . . . . . . . . . . . 20
Charles Hymas, Snapchat accounts for nearly half
of recorded online grooming crimes against
children, T he T elegra ph (Aug. 15, 2023),
https://www.telegraph.co.uk/news/2023/08/15/
snapchat-half-online-grooming-crimes-againstchildren/#:~:text=Snapchat%20accounted%20
for%20nearly%20half,data%20obtained%20by
%20the%20NSPCC . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Craig Timberg, YouTube Says It Bans Preteens
But Its Still Delivering Troubling Content
to Young Children, T he Washington Post
(Mar. 14, 2019), available at https://w w w.
washingtonpost.com/technology/2019/03/14/
youtube-says-it-bans-preteens-its-site-its-stilldelivering-troubling-content-young-children/ . . . . . 22
viii
Cited Authorities
Page
Dan Milmo, Molly Russell inquest must lead
to action on internet dangers, says coroner,
The Guardian (Sept. 29, 2022) https://www.
theguardian.com/technology/2022/sep/29/
molly-russell-inquest-must-lead-to-action-oninternet-dangers-says-coroner . . . . . . . . . . . . . . . . . 16
Devi Sridhar, Social media could be as harmful to
children as smoking or gambling—why is this
allowed? The Guardian (Jul. 4, 2023), https://www.
theguardian.com/commentisfree/2023/jul/04/
smoking-gambling-children-social-mediaapps-snapchat-health-regulation . . . . . . . . . . . . . . . 15
E u r . Pa rli a m en ta ry R sch . S erv., C u rbing
the surge in online child abuse: T he dual
role of digital technology in fighting and
facilitating its proliferation 2 (Nov. 2020),
https://w w w.europarl.europa.eu/RegData/
etudes/BRIE/2020/659360/EPRS_BRI(2020)
659360_EN.pdf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Faith Ridler, THIRTY Families Blame Social
Media Firms for Their Roles in Children’s
Suicides as it Emerges Pinterest Sent a
Personalised Email to Molly Russell’s
Account with Self-Harm Images AFTER
She Took Her Own Life, DailyM ail (Jan.
27, 2019, 1:20 PM), https://www.dailymail.
co.uk/news/article-6636807/Now-30-familiesblame-social-media-firms-roles-childrenssuicides.html . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ix
Cited Authorities
Page
G. Wells, J. Hor witz, and D. Seetharaman,
Facebook Knows Instagram is Toxic for Teen
Girls, Documents Show, T he Wall Street
Journal (Sep. 14, 2021), https://www.wsj.com/
articles/facebook-knows-instagram-is-toxicfor-teen-girls-company-documents-show11631620739 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Julie Jargon, Teen Boys are Falling for a
Snapchat Nude-Photo Scam, Here’s How to
Avoid It, T he Wall Street Journal (Nov.
18, 2023), https://www.wsj.com/tech/personaltech/teen-boys-are-falling-for-a-snapchatnude-photo -scam-heres-how-to -avoid-it97a830c8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
K.G Orphanides, The Paedophile Scandal Shows
YouTube is Broken. Only Radical Change
Can Fix It, Wired (Feb. 23, 2019), https://
www.wired.co.uk/article/youtube-paedophilesboycott-algorithm-change . . . . . . . . . . . . . . . . . . . . . 17
Leonard, M.M., ‘I did what I was directed to
do but he didn’t touch me’: The impact of
being a victim of internet offending, 16 J. of
Sexual Aggression 249, 254 (2010) . . . . . . . . . . . . . . 21
x
Cited Authorities
Page
Michael H. Keller & Gabriel J.X. Dance, The
Internet Is Overrun With Images of Child
Sexual Abuse. What Went Wrong?, NYTimes.
com (Sep. 2019), available at https://www.
nytimes.com/interactive/2019/09/28/us/childsex-abuse.html?msclkid=531b2a24a55511
ec9733999ed45d40bd . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mike Martindale, Ex-hockey coach sentenced
for sending player nude pics, The Detroit News
(Oct. 15, 2015), https://www.detroitnews.com/
story/news/local/oakland-county/2015/10/01/
ex-hockey-coach-novi-sentenced-sending-nudephotos-player/73168960/ . . . . . . . . . . . . . . . . . . . . . . . 19
Nationa l C enter for M issing & E x ploited
Children, Child Pornography Possessors
A rrest ed in I n t ernet -R el at ed C rim es :
Findings from the National Juvenile Online
Victimiz at ion S t u dy, available at http://
us.missingkids.com /en_US/ publications/
NC144.pdf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Nicolas Kristof, The Children of Pornhub,
NY Times (Dec. 4, 2020), https://www.nytimes.
com /2020/12/04/opinion /sunday/pornhubrape-trafficking.html . . . . . . . . . . . . . . . . . . . . . . . . . 19
Olivier Sylvain, Intermediary Design Duties,
50 Conn. L. Rev. 203, 218 (2018) . . . . . . . . . . . . . . . . 15
xi
Cited Authorities
Page
Protecting Youth Mental Health, U.S. Surgeon
General’s A dvisory (2021), https://www.hhs.
gov/sites/default/files/surgeon-general-youthmental-health-advisory.pdf . . . . . . . . . . . . . . . . . . . . 15
Regulation 28 Repor t to Prevent Future
Deaths, North L ondon C oroner’s Service
(Oct. 13, 2022), https://w w w.judiciary.uk/
wp-content/uploads/2022/10/Molly-RussellPrevention-of-future-deaths-report-20220315_Published.pdf . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Res p o n din g t o O nlin e Threa t s: Min o rs’
Perspectives on Disclosing, Repor ting,
and Blocking in 2021, T horn (Feb. 2023),
ht t p s: // i n fo.t hor n.org / hubfs / R e se a r ch /
Thorn_ROT_Monitoring_2021.pdf . . . . . . . . . . . . . . 19
Rya n Broder ick, Yo uTube’s Latest Chil d
Ex p l o i t a ti o n Co n t r o v e r s y Ha s Ki c k St ar t ed A War O ver Ho w t o Fi x Th e
Platform, Buzzfeed News (Feb. 22, 2019,
5:4 2 PM ), ht t p s: // w w w.bu z z fe e d ne w s .
com/article/ryanhatesthis/youtube-childsexual- exploitation-creators-watson . . . . . . . . . . . . 16
Shira Ovide, Big Tech Has Outgrown This Planet,
The New York Times (Oct. 12, 2021), https://
w w w.nytimes.com/2021/07/29/technology/
big-tech-profits.html . . . . . . . . . . . . . . . . . . . . . . . . . . 10
xii
Cited Authorities
Page
Social Media and Youth Mental Health: the
U.S. Surgeon General’s Advisory, U.S. Dep’t
Health & Hum. Servs. (May 23, 2023) . . . . . . . 17, 18
U.S. Dep’t of Justice, The National Strategy
For C hild E xploitation A nd P revention
A n d I n t e r d i c t i o n , 11 at D -1 2 (2 010),
available at http://www.justice.gov/psc/docs/
natstrategyreport.pdf . . . . . . . . . . . . . . . . . . . . . . . . 21
U.S. Sent ’g C omm ’n, F ederal Sentencing of
Child Pornography: P roduction Offenses
3 (2021), https://www.ussc.gov/sites/default/
files/pdf/research-and-publications/researchpublications/2021/20211013_ProductionCP.pdf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Von Weiler, J., Haardt-Becker, A., & Schulte, S.
Care and treatment of child victims of child
pornographic exploitation (CPE) in Germany,
16 J. of Sexual Aggression 211, 216 (2010) . . . . . . . 20
Wells, G., Horwitz, J., & Seetharaman, D., Facebook
Knows Instagram is Toxic for Teen Girls,
Company Documents Show, The Wall Street
Journal ( Sep. 14, 2021), available at https://www.
wsj.com/articles/facebook-knows-instagram-istoxic-for-teen-girls-company-documents-show11631620739?mod=hp_lead_pos7 . . . . . . . . . . . . . . . 22
1
INTERESTS OF AMICI CURIAE1
Amici are organizations dedicated to the prevention
of child sexual abuse and exploitation.
CHILD USA is a non-profit, interdisciplinary think
tank fighting for the civil rights of children. CHILD USA
pairs in-depth legal analysis and cutting-edge social
science research to determine the most effective public
policies to protect children from sexual abuse and online
exploitation and to ensure access to justice for victims.
Distinct from an organization engaged in the direct
delivery of services, CHILD USA produces evidencebased solutions and information needed by policymakers,
organizations, courts, media, and society as a whole to
increase child protection and the common good.
The National Center on Sexual Exploitation
(“NCOSE”) is a nonprofit organization, founded in 1962,
that combats sexual exploitation and abuse by advocating
in state and federal courts for survivors, engaging in
corporate advocacy to encourage companies to adopt
responsible and safe practices, and advocating for
legislative change that protects survivors and promotes
human dignity.
1. All parties have received notice of amici’s intent to file
an amicus brief in the above-captioned matter. No counsel for a
party has authored this brief in whole or in part, and no party,
party’s counsel, or any other person – other than amici or their
counsel – has made a monetary contribution to the preparation or
submission of this brief. There is no relationship between CHILD
USA, The National Center on Sexual Exploitation, and The Kempe
Foundation, or its attorneys and petitioners or petitioners’ counsel.
2
The Kempe Foundation is a 501(c)(3) founded in
1976 to support the work of the Kempe Center for the
Prevention and Treatment of Child Abuse and Neglect
at the University of Colorado. The Kempe Center was
the first academic center in the United States dedicated
to the research and treatment of child abuse and
neglect. Founded in 1972, the Kempe Center is home
to approximately 80 experts in a variety of disciplines,
including medicine, behavioral health, law, and social
work, all of whom focus their research, teaching, and
advocacy on the prevention and treatment of child abuse
and neglect. The Kempe Foundation also independently
works to advance policies that improve the lives of children
and families by building teams of experts, legislators, and
advocates at the state, national, and international levels.
Amici write to emphasize the harmful impact that
broad interpretation of Section 230 has had on victims of
child sexual abuse and exploitation and to underscore the
urgency with which this Court’s review is needed to ensure
the protection of children online. Section 230’s failure to
incentivize tech companies to develop child-protective
processes has made child sexual exploitation and abuse a
feature of digital communication platforms and left victims
without recourse, which is inconsistent with Congress’s
intent. This case presents an opportunity for this Court to
change the incentive calculus by restoring interpretation
of Section 230 to its text and congressionally intended
purpose in favor of child-protection.
SUMMARY OF THE ARGUMENT
When Congress passed Section 230 as part of the
Communications Decency Act (“CDA”) twenty-eight years
3
ago, lawmakers promised some degree of protection for
children online – both from exposure to sexually explicit
material and from the harm attendant to exploitation and
abuse. In this respect it has failed, in large part because of
the expansive immunity read into Section 230 by federal
courts. Today, tech companies enjoy unprecedented
immunity from civil suit, even from knowing violations
of laws prohibiting child pornography 2 and trafficking.
Tragically, Section 230’s failure to incentivize tech
companies to adopt child protection-driven processes
has made sexual exploitation a feature of digital
communication platforms and has left victims like Doe
and their families without legal recourse. This was not
Congress’s intent when they set out on a broad campaign
to “clean up the internet.”
Congress passed Section 230 as a limited defense from
civil liability for internet service providers’ (“ISPs”) good
faith efforts to restrict or enable restriction to sexually
explicit or otherwise harmful content on their platforms.
Section 230 bars claims that impose liability on an ISP
based solely on the improper character of a third-party’s
post. 47 U.S.C. § 230(c)(1). That is a very circumscribed
set of claims.
The interconnected, dynamic online environment that
Section 230 presides over today is profoundly different
from that of the early static, content-repository days of
Prodigy, making Section 230’s limits on immunity more
important than ever for child protection. Predators
2. While the term child pornography is used in federal statutes,
this brief will use the term child sexual abuse material (“CSAM”)
instead, as it more accurately reflects the abuse depicted in these
images and videos and the resulting trauma to the child.
4
increasingly leverage social media platforms for easy
and direct access to potential victims. An ever-increasing
number of children are being groomed, exploited, and
abused online, and the images and videos of their abuse
are being viewed, collected, and redistributed at an
unprecedented rate. Social media companies, including
Snapchat, have the tools to address the dangers that lurk
on their platforms but have repeatedly chosen financial
profit over the protection of children. The question bears
asking, why are these companies granted immunity when,
as in this case, they have taken affirmative steps that
contributed to the plaintiff ’s injuries? Indeed, it is absurd
that a law originally intended to protect children from
explicit content online may be applied in such a way that it
instead protects the companies who facilitate their abuse.
As a “rising chorus” of jurists have recognized,
the prevailing interpretation of Section 230 improperly
immunizes the misconduct of online companies‒especially
social media platforms. See Gonzalez v. Google LLC, 2
F.4th 871, 913 (9th Cir. 2021) (Christian, J.) (“We share
the dissent’s concerns about the breadth of § 230. As
the dissent observes, ‘there is a rising chorus of judicial
voices cautioning against an overbroad reading of the
scope of Section 230 immunity’. . . .”.); Malwarebytes,
Inc. v. Enigma Software Grp. USA, LLC, 141 S. Ct. 13,
14–15 (2020) (Thomas, J., statement respecting the denial
of certiorari) (positing that the “modest understanding”
of what Section 230 is meant to do based on its text “is
a far cry from what has prevailed in court”); Force v.
Facebook, Inc., 934 F.3d 53, 84 (2d Cir. 2019) (Katzmann,
J., concurring in part) (opining that Section 230 as applied
creates “extensive immunity . . . for activities that were
undreamt of in 1996” and “[i]t therefore may be time for
5
Congress to reconsider the scope of § 230”). The seven
dissenters to the Fifth Circuit’s underlying decision in this
case are merely the latest to express their skepticism and
call upon this Court to definitively determine the proper
scope of Section 230. Doe v. Snap, Inc., 88 F.4th 1069, 1073
(5th Cir. 2023) (Elrond, J. dissenting).
As this brief will explain, this case is an ideal vehicle
for this Court to clarify what the text of Section 230
already makes clear: when a plaintiff ’s claim is based
not on the content of the information shown but rather
on the affirmative conduct of the defendant, the Section
230 defense cannot be invoked as a shield from ordinary
tort liability.
REASONS TO GRANT THE PETITION
I. This Court Should Grant Certiorari to Address
the Proper Scope of Section 230 Immunity
The blanket immunity that courts have read into
Section 230 is antithetical to the statute’s plain language
and congressional intent. Rather than incentivizing
“Good Samaritan” behavior by internet companies, the
prevailing misinterpretation of Section 230 shields them
from accountability for the harm their own conduct causes,
even when they knowingly facilitate heinous crimes
against children. The Court should take this opportunity
to restore the narrow scope of Section 230 consistent
with its text and Congressional objectives, including child
protection.
6
A.
The Prevailing Interpretation of Section 230
Improperly Immunizes Misconduct of Social
Media Platforms
Overly broad construction of Section 230 can be
traced back to the Fourth Circuit’s decision in Zeran v.
America Online, Inc. 129 F.3d 327 (4th Cir. 1997). Relying
exclusively on Section 230’s purpose to protect online
providers in limited circumstances, without reference to
the statutory text or the law’s other purpose to protect
children, the court erroneously held that Section 230(c)(1)
creates immunity for “any cause of action that would make
service providers liable for information originating with
a third-party user of the service.” Id. at 330, 333. Justice
Clarence Thomas criticized the decision explaining that,
“[a]lthough the text of §230(c)(1) grants immunity only from
‘publisher’ or ‘speaker’ liability, the first appellate court
to consider the statute held that it eliminates distributor
liability too.” Malwarebytes, 141 S. Ct. at 15 (Thomas,
J., statement respecting the denial of certiorari) (citing
Zeran, 129 F.3d at 331–34). “Extending §230 immunity
beyond the natural reading of the text,” Justice Thomas
lamented, could have “serious consequences.” Id. at 18.
Illustrating that point is Doe v. Am. Online, one of
the earliest CSAM cases to adopt the Zeran approach.
783 So. 2d 1010 (Fla. 2001). In that case, a mother brought
a negligence claim on behalf of her eleven-year-old son,
John Doe, who had been victimized by a sexual predator
using the online platform America Online (“AOL”). Id. at
1012. Relying on Zeran’s broad interpretation of Section
230 immunity, the Florida Supreme Court rejected Doe’s
claims alleging that AOL had knowingly distributed and
permitted advertisements for CSAM on its platform, that
7
it had received complaints about CSAM depicting Doe on
its platform, and that it had failed to terminate the account
of the user it knew to be posting such material in violation
of the company’s terms of service. Id at 1017. In his incisive
dissent, Justice Lewis argued that the majority’s reliance
on Zeran was erroneous and that the decision
frustrate[d] the core concepts explicitly
furthered by the [Communications Decency]
Act and contravene[d] its express purpose . . .
[T]he so-called Decency Act has, contrary to well
established legal principles been transformed
from an appropriate shield into a sword of harm
and extreme danger which places technology
buzz words and economic considerations above
the safety and general welfare of our people.
Id. at 1019 (Lewis, J., dissenting). He warned that the
majority’s approach to liability under Section 230 would
create “carte blanche immunity for wrongful conduct
plainly not intended by Congress.” Id.
As predicted, courts following Zeran have “read extra
immunity” into the statute “where it does not belong,” in a
manner far beyond what the text supports. Malwarebytes,
141 S. Ct. at 15 (Thomas, J., statement respecting the
denial of certiorari) (citation omitted). The effect has
been an alarming cascade of increasingly flawed decisions
providing online platforms with immunity for a vast array
of criminal and tortious activities that have very little to
do with publishing, such as: terrorism, Force, 934 F.3d
at 53; illegal firearm sales, Daniel v. Armslist, LLC, 926
N.W.2d 710, 715, 726 (Wis. 2019), cert. denied. 140 S. Ct.
562 (2019); and sex trafficking, Doe v. Backpage.com, LLC,
817 F.3d 12, 21 (1st Cir. 2016), to name a few.
8
Even after Congress enacted the Fight Online Sex
Trafficking Act (“FOSTA”) – which clarified that Section
230 does not provide legal protection to online service
providers that promote, facilitate, or materially benefit
from trafficking activities on their platforms – courts
still granted immunity to companies that knowingly
or recklessly facilitated these heinous crimes against
children despite the actual language of the Act. Pub.
L. No. 115–164, 132 Stat. 1253. See also 164 Cong. Rec.
H1290-02 (daily ed. Feb. 27, 2018) (statement of Rep. Lee);
Does 1-6 v. Reddit, Inc., 51 F.4th 1137, 1142 (9th Cir. 2022);
A.M. v. Omegle.com, LLC, 2022 WL 2713721, at *1 (D. Or.
July 13, 2022); M. L. v. Craigslist, Inc., 2020 WL 6434845,
at *10 (W.D. Wash. Apr. 17, 2020); Doe v. Kik Interactive,
Inc., 482 F. Supp. 3d 1242 (S. D. Fla. 2020).
This extreme approach that would immunize online
platforms for their own misconduct is impossible to
reconcile with the statute’s plain language, which clearly
indicates that the operative reasons for immunity are
restricting access to objectional content and “Good
Samaritan” screening. 47 U.S.C. § 230(c); see also Alina
Selyukh, Section 230 A Key Legal Shield For Facebook,
Google Is About To Change, NPR (Mar. 21, 2018)
(statement of Rep. Cox), https://www.npr.org/sections/
alltechconsidered/2018/03/21/591622450/section-230-akey-legal-shield-for-facebook-google-is-about-to-change.
Furthermore, broad construction of Section 230
has created a perverse incentive for online platforms to
behave recklessly in pursuit of profit. As Justice Lewis
questioned,
[w]hat conceivable good could a statute
purporting to promote ISP self-policing efforts
9
do if, by virtue of the courts’ interpretation of
that statute, an ISP which is specifically made
aware of child pornography being distributed
by an identified customer through solicitation
occurring on its service, may, with impunity,
do absolutely nothing, and reap the economic
benefits flowing from the activity?
AOL, 783 So. 2d at 1024–25. Without an obligation for
online companies to address harmful activities on their
platforms – no matter how easily they could do so – and
no requisite standard of care by which to conform their
conduct, consumers, and especially children and victims
of abuse, have been left to bear the consequences.
There is an urgent need for this Court to “take up the
proper interpretation of Section 230 and bring its wisdom
and learning to bear on this complex and difficult topic.”
Gonzalez, 2 F.4th at 926 (Gould, J., dissenting). This case
places these questions squarely before this Court because
each of Doe’s claims, which are grounded in Snapchat’s own
misconduct, were dismissed based on the Fifth Circuit’s
overbroad interpretation of Section 230 immunity. Given
the speed with which technology is advancing and the
ever-expanding use of social media among our Nation’s
youth, it is imperative that this Court intervene now to
resolve this issue of exceptional importance.
B. This Court Should Resolve Questions About
When and Under What Conditions Section
230 Protects Social Media Platforms from
Liability for Their Own Misconduct
The internet has changed in unimaginable ways since
Congress passed Section 230 as part of the CDA. Modern
10
tech companies like Snapchat are vastly larger, wealthier,
and more powerful than were the online service providers
of two decades ago, and the activities in which they engage
are less obviously about speech. See Shira Ovide, Big
Tech Has Outgrown This Planet, The New York T imes
(Oct. 12, 2021), https://www.nytimes.com/2021/07/29/
technology/big-tech-profits.html. Today’s virtual world
offers a multitude of products and services that would have
been unimaginable to Congress back in 1996, and poorly
designed digital products can cause significant harm to
their users. Whereas in the physical world, consumers may
seek redress for their harm by filing a tort claim against
the manufacturer of the product, such claims originating
in the virtual world are often preempted by Section 230.
Section 230’s content-publisher model has proven
especially problematic in cases where a plaintiff ’s injury
is causally connected to third-party content, but the
defendant’s alleged wrongdoing is not based on a failure
to moderate that content. For example, the Fifth Circuit’s
decision in Doe v. Myspace, one of the first appellate court
cases to address liability in the context of a defective
virtual product, demonstrates the paradigmatic error
courts have and continue to make in assessing these
claims under Section 230. 528 F.3d 413 (5th Cir. 2008).
In that case, the Court considered allegations that the
social media platform MySpace had been negligent in its
failure to implement basic safety features that could have
prevented Doe, then thirteen-years-old, from creating
a profile on the platform through which she was able to
connect with a sexual predator. Id. The Court rejected
Doe’s claim, characterizing it as a “disingenuous” attempt
to circumvent Section 230 and institute liability based on
her individual disapproval of the platform’s “monitoring,
11
screening and deletion” choices, which are activities
generally protected by Section 230. Id. at 420. In so
holding, the Court ignored that the alleged harm stemmed
from Doe’s ability to access the social media platform –
which occurred well before she interacted with any users
– and not from the contents of any correspondence posted
to the website by this predator or any other third party. By
disregarding MySpace’s affirmative conduct – namely, its
failure to design and implement features that would have
prevented such foreseeable harms to minors accessing
their platform – and assuming that Doe sought redress for
some content-derived harm, the Fifth Circuit improperly
foreclosed claimants’ ability to hold online platforms liable
for their role as manufacturers of products.
Many courts have followed suit, dismissing claims
against online platforms for their affirmative design
and system choices reasoning that, regardless of any
negligence or defects or preventable harm to others, online
entities are immune from liability so long as the duty
breached does not involve the creation of content. See, e.g.,
Force, 934 F.3d at 53; Marshall’s Locksmith Serv. Inc. v.
Google, LLC, 925 F.3d 1263 (D.C. Cir. 2019); Stokinger v.
Armslist, LLC, No. 1884CV03236F, 2020 WL 2617168, at
*5 (Mass. Super. Apr. 28, 2020); Herrick v. Grindr, LLC,
306 F. Supp. 3d 579, 590 (S.D.N.Y. 2018), aff ’d, 765 F. App’x
586 (2d Cir. 2019), cert. denied, 140 S. Ct. 221 (2019); Dyroff
v. Ultimate Software Grp., Inc., 934 F.3d 1093, 1097–101
(9th Cir. 2019); Backpage.com, 817 F.3d at 21.
In a departure, the Ninth Circuit in Doe v. Internet
Brands, Inc., held that Section 230 did not bar a negligence
claim against the owners of a social networking site for
individuals in the modeling industry for the website’s
12
alleged negligent failure to warn about two individuals
who used the website to lure Doe to a fake audition, where
she was raped. 824 F.3d 846 (9th Cir. 2016). The owners
had obtained information from an offline source about the
third parties’ scheme to target and lure victims through
its platform. Id. In permitting plaintiff ’s claim, the Court
distinguished a remedial measure that may require an
interactive computer service provider to warn its users
of a known risk from the paradigmatic case of Section
230 immunity‒a defamation claim based on content
published by a third-party user. Id. at 853. The Court
explained that Doe’s failure to warn claim “ha[d] nothing
to do with [Defendant’s] efforts, or lack thereof, to edit,
monitor, or remove user-generated content.” Id. at 852.
While the Court conceded that Defendant had acted as
the “publisher or speaker” of user content (Doe’s profile),
a “but-for” cause of her injuries, it nonetheless rejected
the but-for causation requirement as applied to Section
230 preemption, reasoning that “[p]ublishing activity is
a but-for cause of just about everything [Defendant] is
involved in.” The court noted further that “the CDA does
not provide a general immunity against all claims derived
from third-party content. . . . Congress has not provided
an all-purpose get-out-of-jail-free card for businesses
that publish user content on the internet, though any
claims might have a marginal chilling effect on internet
publishing businesses.” Id. at 852–53.
The Ninth Circuit refined the publisher liability
analysis in Lemmon v. Snap, Inc., asserting that whether
a defendant is treated as a publisher or speaker depends
on “the duty the plaintiff alleges.” 995 F.3d 1085, 1091 (9th
Cir. 2021). To that point, the Court added that the duty
alleged in a products liability claim
13
differs markedly from the duties of publishers
as defined in the CDA. Manufacturers have
a specific duty to refrain from designing a
product that poses an unreasonable risk of
injury or harm to consumers. Meanwhile,
entities acting solely as publishers – i.e., those
that review material submitted for publication,
perhaps edit it for style or technical fluency, and
then decide whether to publish it – generally
have no similar duty.
Id. at 1092 (internal citations and quotations omitted).
These Ninth Circuit decisions are instructive as to
the proper analysis of publisher liability under Section
230 in light of its text and history. The key lies in the
careful evaluation of the claimant’s cause of action to
determine if the defendant’s conduct – the alleged source
of harm – goes beyond the entity’s editorial functions.
See Bauer v. Armslist, LLC, 572 F. Supp. 3d 641, 664
(E.D. Wis. 2021) (describing Section 230 as a “definitional
provision” requiring a “fact-based inquiry.”). While an
online platform may be primarily designed for posting
and exchanging content, that fact alone does not sweep
all decisions made by the platform within the scope of
its publishing function. Indeed, “Section 230(c)(1) limits
liability based on the function the defendant performs,
not its identity.” Force, 934 F.3d at 81 (emphasis added).
Simply put, “[w]hen a plaintiff brings a claim that is based
not on the content of the information shown” but rather
on the defendant’s own conduct, “the CDA does not and
should not bar relief.” Id. at 82. See also FTC v. Accusearch
Inc., 570 F.3d 1187, 1204 (Tymkovich, J.) (10th Cir. 2009);
Bauer, 572 F. Supp. 3d at 663–64.
14
This case presents an opportunity for the Court
to clarify that Section 230 does not apply to an online
company’s affirmative conduct and that they are not
entitled to immunity when their actions cause harm to
others, even if third-party content set the plaintiff ’s injury
in motion.
II .T h e Q u e s t io n P r e s e n t e d i s E xc e p t iona l ly
Important Because It Implicates Child Protection
For decades, courts have read Section 230 to shield
the Nation’s largest and most powerful tech companies
from virtually all legal claims. Far from making the
internet safer for children, the prevailing interpretation
of Section 230 allows social media platforms to eschew
their responsibilities to consumers and then to sidestep
accountability when their products cause serious harm.
The near universal use of social media by today’s
youth underscores the urgency with which this Court’s
intervention is needed. Returning Section 230 to its
statutory text is critical to safeguarding children online
and to ensuring that past victims have access to justice.
A.
The Prevailing Interpretation of Section 230
Undermines Its Predominant Purpose to
Provide Minors with a Safe Online Experience
Twenty-eight years ago, the argument that internet
service providers operate exclusively as passive conduits
for third-party content and thus should not be liable for
harm caused by the activities on their platforms may
have been reasonable. Today, companies such as Snapchat
operate some of the most technologically advanced
websites in the world. Social media companies are not only
15
able to manipulate content and exploit user behaviors to
drive up profits, but they affirmatively exercise that ability.
See, e.g., Devi Sridhar, Social media could be as harmful
to children as smoking or gambling – why is this allowed?
The Guardian (Jul. 4, 2023), https://www.theguardian.
com/commentisfree/2023/jul/04/smoking-gamblingchildren-social-media-apps-snapchat-health-regulation
(revealing that ninety-nine percent of Snapchat’s revenue
is generated through ad-driven user engagement). Indeed,
“[m]any . . . successful internet companies . . . design
their applications to collect, analyze, sort, reconfigure,
and repurpose user data for their own commercial
reasons, unrelated to the original interest in publishing
material or connecting users. These developments belie
any suggestion that online intermediaries are merely
conduits of user information anymore.” Olivier Sylvain,
Intermediary Design Duties, 50 Conn. L. Rev. 203, 218
(2018). See also 164 Cong. Rec. S1849-09 (daily ed. Mar. 21,
2018) (statement of Sen. Wyden). Social media companies
like Snapchat have propelled much of the harmful content
on their platforms to optimize user engagement, often with
little regard to the collateral consequences. Protecting
Youth Mental Health, U.S. Surgeon General’s A dvisory
(2021), https://www.hhs.gov/sites/default/files/surgeongeneral-youth-mental-health-advisory.pdf.
For example, in 2017, a British teenager named
Molly Russel took her own life after months of viewing
pro-suicide and self-harm content recommended to her
through social media. Adam Satariano, British Ruling
Pins Blame on Social Media for Teenager’s Suicide,
The New York Times (Oct. 1, 2022), https://www.nytimes.
com/2022/10/01/ business/instagram-suicide-rulingbritain.html. Following an intensive investigation, the
16
Senior Coroner for the Northern District of Greater
London issued a landmark ruling, that the teen “died from
an act of self-harm while suffering from depression and the
negative effects of on-line content.” Regulation 28 Report
to Prevent Future Deaths, North London Coroner’s
Service (Oct. 13, 2022), https://www.judiciary.uk/wpcontent/uploads/2022/10/Molly-Russell-Preventionof-future-deaths-report-2022- 0315_Published.pdf.
Specifically, the Coroner found that the platforms
algorithmic tool fueled binge periods during which the
teen was fed a stream of increasingly harmful content
which ultimately “contributed to her death in a more than
minimal way.” Id.; Dan Milmo, Molly Russell inquest
must lead to action on internet dangers, says coroner,
The Guardian (Sept. 29, 2022) https://www.theguardian.
com/technology/2022/sep/29/molly-russell-inquest-mustlead-to-action-on-internet-dangers-says-coroner. As news
of the teen’s death spread, thirty additional families came
forward alleging that social media played a role in their
children’s suicides as well. See Faith Ridler, THIRTY
Families Blame Social Media Firms for Their Roles
in Children’s Suicides as it Emerges Pinterest Sent a
Personalised Email to Molly Russell’s Account with
Self-Harm Images AFTER She Took Her Own Life, Daily
M ail (Jan. 27, 2019), https://www.dailymail.co.uk/news/
article-6636807/Now-30-families-blame-social-mediafirms-roles-childrens-suicides.html.
Similarly, in 2019, the public learned that YouTube
had been recommending compromising videos of young
children, thus enabling a “pedophilia ring” to proliferate
on its site. Ryan Broderick, YouTube’s Latest Child
Exploitation Controversy Has Kick-Started A War Over
How to Fix The Platform, Buzzfeed News (Feb. 22, 2019),
17
https://www.buzzfeednews.com/article/ryanhatesthis/
youtube-child-sexual-exploitation-creators-watson; K.G
Orphanides, The Paedophile Scandal Shows YouTube is
Broken. Only Radical Change Can Fix It, Wired (Feb.
23, 2019), https://w w w.wired.co.uk/article/youtubepaedophiles-boycott-algorithm-change.
Overwhelming scientific research has also evidenced
the significant, negative effects that social media has on
youth mental health. Social Media and Youth Mental
Health: the U.S. Surgeon General’s Advisory, U.S. Dep’t
Health & Hum. Servs . (May 23, 2023). For example,
greater social media consumption among adolescents is
associated with a range of adverse outcomes including
poor sleep habits, body dissatisfaction, low self-esteem,
disordered eating behaviors, online harassment, and
depressive symptoms, to name a few. Id. See also G.
Wells, J. Horwitz, and D. Seetharaman, Facebook Knows
Instagram is Toxic for Teen Girls, Documents Show, The
Wall Street Journal (Sep. 14, 2021), https://www.wsj.
com/articles/facebook-knows-instagram-is-toxic-for-teengirls-company-documents-show-11631620739.
These stories illustrate that social media companies
are aware of their products’ capabilities to manipulate
human behavior both on and offline, and of the harms
that have befallen their users as a result. Yet, these
companies still refuse to take responsibility by, for
example, marshaling the tools already at their disposal
to prevent illicit contact between children and adults on
their platforms.
With ninety-five percent of today’s children aged
thirteen to seventeen using social media, the potential
18
harm posed by these platforms is limitless absent
meaningful, legal accountability. Social Media and Youth
Mental Health: the U.S. Surgeon General’s Advisory, U.S.
Dep’t Health & Hum. Servs. (May 23, 2023).
B. The Sweeping Immunity Afforded to Social
Media Companies Under Section 230 Has
Facilitated an Explosion of Online Exploitation
and Abuse
The incentive Congress sought to provide by enacting
Section 230 has been twisted such that social media
companies stand to gain significant profits from hosting
and distributing illicit content on their platforms. The
tragic result has been an explosion of growth in the online
marketplace for CSAM. At any given time, there are at
least one million child sex offenders searching for CSAM
online. Eur. Parliamentary Rsch. Serv., Curbing the
surge in online child abuse: The dual role of digital
technology in fighting and facilitating its proliferation
2 (Nov. 2020), https://www.europarl.europa.eu/RegData/
etudes/BRIE/2020/659360/EPRS_BRI(2020)659360_
EN.pdf. In the last fifteen years alone, online exploitation
and abuse of children has increased by 422 percent.
U.S. Sent ’g C omm ’n, F ederal Sentencing of Child
Pornography: Production Offenses 3 (2021), https://www.
ussc.gov/sites/default/files/pdf/research-and-publications/
research-publications/2021/20211013_Production-CP.pdf.
Millions of individual users consume more than fifteen
million child sexual abuse images in a market currently
valued between three and twenty billion dollars annually.
Michael H. Keller & Gabriel J.X. Dance, The Internet Is
Overrun With Images of Child Sexual Abuse. What Went
Wrong?, NYTimes.com (Sep. 2019), available at https://
19
www.nytimes.com/interactive/2019/09/28/us/child-sexabuse.html?msclkid=531b2a24a55511ec9733999ed45d4
0bd.
These materials not only exist on the dark roads of the
internet, but also on mainstream platforms as well. For
example, Google returns 920 million videos on a search
for ‘young porn,’ and Pornhub has facilitated and profited
from the distribution of thousands of videos with violent
titles such as “Screaming Teen” and “Degraded Teen.”
Nicolas Kristof, The Children of Pornhub, NY Times (Dec.
4, 2020), https://www.nytimes.com/2020/12/04/opinion/
sunday/pornhub-rape-trafficking.html.
Relatedly, perpetrators increasingly rely on popular
social media platforms to target and groom minors to
engage in sexually explicit conduct online. In fact, Snapchat
is one of the most – if not the most – frequently used
platforms in grooming crimes committed against children
online. Charles Hymas, Snapchat accounts for nearly half
of recorded online grooming crimes against children, The
Telegraph (Aug. 15, 2023), https://www.telegraph.co.uk/
news/2023/08/15/snapchat-half-online-grooming-crimesagainst-children/#:~:text=Snapchat%20accounted%20
for%20nearly%20half,data%20obtained%20by%20
the%20NSPCC; Responding to Online Threats: Minors’
Perspectives on Disclosing, Reporting, and Blocking
in 2021, Thorn (Feb. 2023), https://info.thorn.org/hubfs/
Research/Thorn_ROT_Monitoring_2021.pdf. A simple
Google search returns countless news stories exposing
incidents of grooming and sexual abuse on Snapchat,
with some tragically resulting in the minor’s death.
See, e.g., Mike Martindale, Ex-hockey coach sentenced
for sending player nude pics, The Detroit News (Oct.
20
15, 2015), https://w w w.detroitnews.com/story/news/
local/oakland-county/2015/10/01/ex-hockey-coach-novisentenced-sending-nude-photos-player/73168960/; Julie
Jargon, Teen Boys are Falling for a Snapchat Nude-Photo
Scam, Here’s How to Avoid It, The Wall Street Journal
(Nov. 18, 2023), https://www.wsj.com/tech/personal-tech/
teen-boys-are-falling-for-a-snapchat-nude-photo-scamheres-how-to-avoid-it-97a830c8.
For forty years, this Court has recognized the grave
“physiological, emotional, and mental” injuries suffered
by victims of child sexual abuse. New York v. Ferber, 458
U.S. 747, 758 (1982). The trauma stemming from child
sexual abuse takes a significant toll on victims’ overall
health, increasing the risk not only for depression,
anxiety, substance abuse, post-traumatic stress disorder,
and suicidal ideation, but also physical ailments such as
high blood pressure and chronic illness. See Centers
for D i se a se C on t rol a n d P r e v en t ion , N at iona l
Center for Injury Prevention and Control, Division
of Violence Prevention, Preventing Sexual Violence
(last reviewed by the CDC on Jan. 17, 2022), available at
https://www.cdc.gov/violenceprevention/sexualviolence/
fastfact.html?CDC_AA_refVal=https%3A%2F%2Fwww.
cdc.gov %2F v iolenceprevent ion%2Fsex ua lv iolenc
e%2Fconsequences.html. The paradigm shift from
tangible to digital CSAM has only exacerbated these
effects. Von Weiler, J., Haardt-Becker, A., & Schulte, S.
Care and treatment of child victims of child pornographic
exploitation (CPE) in Germany, 16 J. of Sexual Aggression
211, 216 (2010); National Center for Missing & Exploited
Children, Child Pornography Possessors A rrested in
Internet-Related Crimes: Findings from the National
Juvenile Online Victimization Study, available at http://
21
us.missingkids.com/en_US/publications/NC144.pdf; U.S.
Dep ’t of Justice, T he National Strategy For Child
Exploitation A nd Prevention A nd Interdiction, 11 at
D-12 (2010), available at http://www.justice.gov/psc/docs/
natstrategyreport.pdf; Leonard, M.M., ‘I did what I was
directed to do but he didn’t touch me’: The impact of being
a victim of internet offending, 16 J. of Sexual Aggression
249, 254 (2010). While perpetrators of online abuse are
responsible for resulting harm to children, so too are
online platforms that remain complicit in fostering the
spread of abuse. As this Court has recognized, “everyone
who reproduces, distributes, or possesses the images
of the victim’s abuse . . . plays a part in sustaining and
aggravating this tragedy.” Paroline v. United States, 572
U.S. 434, 457 (2014). Congress, legislating against the
backdrop of Ferber and its progeny, never intended to
immunize defendants like Snapchat for their role in the
modern CSAM marketplace.
C.
The Prevailing Interpretation of Section
230 Has Left Victims of Online Abuse with
No Leverage to Hold Online Platforms
Accountable and Seek Redress for their Harm
In the physical world, when a plaintiff is harmed as
a result of a company’s tortious conduct, they may seek
redress by filing a lawsuit against the wrongdoer. Whereas
courts generally consider elements like negligence,
foreseeability, and intent where the allegations involve
real-world harm, they have largely failed to do the same
when that harm occurs online. As a result, when victims
of online harm seek redress, they may find their claims
dismissed without the benefit of any fact-intensive inquiry
into the company’s functional role in the harm. Dismissal
22
of such cases at the pre-discovery stage all but foreclose on
victims’ ability to prove that the defendants operated with
a culpable mens rea. Indeed, courts have acknowledged
the dangers of granting a motion to dismiss based on the
CDA’s limited immunity defense. See, e.g., CYBERsitter,
LLC v. Google, Inc., 905 F. Supp. 2d 1080, 1086 (C.D. Cal.
2012). In fact, Congress has specifically acknowledged the
importance of discovery in cases of online exploitation,
trafficking, and abuse, observing that internet companies
believed they “would be able to win again in court and
deny us our opportunity to look at the documents and to
look at the underlying evidence that one should always
look at in an investigation.” 164 Cong. Rec. S 1827, 1830
(Sen. McCaskill).
Without the ability to engage in discovery, there
will be no serious consideration of what companies like
Snapchat knew about the likelihood of harm to children
who access their platforms. This is especially important
given the sophisticated algorithms implemented by
online platforms that prioritize user engagement and
profitability, often at the expense of children’s safety. See,
e.g., Wells, G., Horwitz, J., & Seetharaman, D., Facebook
Knows Instagram is Toxic for Teen Girls, Company
Documents Show, The Wall Street Journal (Sep. 14,
2021), https://www.wsj.com/articles/facebook-knowsinstagram-is-toxic-for-teen-girls-company-documentsshow-11631620739?mod=hp_lead_pos7; Craig Timberg,
YouTube Says It Bans Preteens But It’s Still Delivering
Troubling Content to Young Children, The Washington
Post (Mar. 14, 2019), https://www.washingtonpost.com/
technology/2019/03/14/youtube-says-it-bans-preteensits-site-its-still-delivering-troubling-content-youngchildren/. The decision to forgo discovery not only prevents
23
victims from seeking any meaningful redress, but it also
prevents online companies from learning about potentially
dangerous features on their platforms, and thus hinders
discovery of new technologies that could increase user
safety and promote growth.
By cutting off victims’ opportunity to gather evidence
regarding tech company practices, courts have thwarted
the CDA’s child protection purpose and denied countless
victims the access to justice Congress so plainly promised.
Now the opportunity to correct this injustice is before
this Court. As Justice Thomas explains, “[p]aring back
the sweeping immunity courts have read into §230
would not necessarily render defendants liable for online
misconduct. It simply would give plaintiffs a chance
to raise their claims in the first place. Plaintiffs still
must prove the merits of their cases, and some claims
will undoubtedly fail.” Malwarebytes, 141 S. Ct. at 18
(Thomas, J., statement respecting the denial of certiorari).
Restoring the scope of Section 230 to its statutory text
will advance Congress’s goal of ensuring accountability for
companies that recklessly gamble with users’ lives. See,
e.g., United States v. Williams, 444 F.3d 1286, 1290 (11th
Cir. 2006) (“Our concern is not confined to the immediate
abuse of the children depicted in these images but is also
to enlargement of the market and the universe of this
deviant conduct that, in turn, results in more exploitation
and abuse of children.”).
24
CONCLUSION
Social media companies must be held accountable
for the harm they are exacting on children through their
own misconduct. For the reasons stated above, this Court
should grant the Petition for Writ of Certiorari so that it
may properly define the scope of Section 230 consistent
with its text and underlying child protection goal.
Respectfully Submitted,
Prof. Marci A. Hamilton, Esq.
Founder & CEO
Counsel of Record
Jessica Schidlow, Esq.
Legal Director
Carina Nixon, Esq.
Senior Staff Attorney
Jessica Downes, Esq.
Staff Attorney
Child USA
3508 Market Street, Suite 202
Philadelphia, PA 19104
(215) 539-1906
marcih@sas.upenn.edu
Counsel for Amici Curiae
Peter Gentala, Esq.
NCOSE
1201 F St NW, Suite 200
Washington, DC 20004
pgentala@ncoselaw.org
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