Department of the Treasury - Internal Revenue Service

Form

911

(June 2026)

Department of the Treasury - Internal Revenue Service

Request for Taxpayer Advocate Service Assistance

OMB Number

1545-1504

(and Application for Taxpayer Assistance Order)

Section I – Taxpayer Information (See Pages 3 and 4 for Form 911 Filing Requirements and Instructions for Completing this Form)

1a. Taxpayer name as shown on tax return

1b. Taxpayer Identifying Number (SSN, ITIN, EIN)

2a. Spouse's name as shown on tax return (if joint return)

2b. Spouse's Taxpayer Identifying Number (SSN, ITIN)

3a. Taxpayer current street address (number, street, and apartment number)

3b. City

3c. State (or foreign country)

4. Daytime phone number

5. Email address (see instructions below regarding consent to use email) 6. Fax number (if applicable)

7a. Select your preferred method for receiving updates on your

request

Email

3d. ZIP code

Letter

Phone call

7b.

Check here if you consent to having confidential information

about your tax issue left on your answering machine or voice

message at the number provided

8. Point of contact if no authorized third party is listed

9. Preferred language (if applicable)

TTY/TDD Line

Interpreter needed - Specify language other than English (including sign language)

Other (specify)

10. Tax form number (1040, 941, 720, etc.)

11. Tax year(s) or period(s)

12a. Describe the tax issue you are experiencing and any difficulties it may be creating

(If more space is needed, attach additional sheets.) (See instructions for completing Lines 12a and 12b)

12b. Describe the relief/assistance you are requesting (if more space is needed, attach additional sheets)

Catalog Number 16965S

www.irs.gov

Form 911 (Rev. 6-2026)

Page 2

I understand that Taxpayer Advocate Service employees may contact third parties to respond to this request and I authorize such

contacts to be made. Further, by authorizing the Taxpayer Advocate Service to contact third parties, I understand that I will not receive

notice, pursuant to section 7602(c) of the Internal Revenue Code, of authorized third parties contacted in connection with this request.

13a. Signature of taxpayer or corporate officer

13b. Title (if applicable)

14a. Signature of spouse (if joint assistance request)

13c. Date signed

14b. Date signed

Section II – Third Party Information (See instructions before completing this section)

A. Form 2848, Power of Attorney

1. Name of authorized third party

2. Centralized Authorization File (CAF) number

3a. Current mailing street address (number, street, and apartment number)

3b. City

3c. State (or foreign country)

4. Daytime phone number

5. Fax number

6. Signature of third party (representative only)

3d. ZIP code

7. Date signed (representative only)

B. Form 8821, Authorization to Receive Notices

Form 8821 does not authorize your appointee to advocate your position with respect to the federal tax laws; to execute waivers,

consents, or closing agreements; or to otherwise represent you before the IRS. Form 8821 authorizes anyone you designate to inspect

and/or receive your confidential tax information in any office of the IRS, for the type of tax and tax periods you list on Form 8821.

1. Name of authorized third party

2. Centralized Authorization File (CAF) number

3a. Current mailing street address (number, street, and apartment number)

3b. City

3c. State (or foreign country)

4. Daytime phone number

5. Fax number

6. Signature of third party (representative only)

Catalog Number 16965S

3d. ZIP code

7. Date signed (representative only)

www.irs.gov

Form 911 (Rev. 6-2026)

Page 3

Instructions for Form 911, Request for Taxpayer Advocate Service Assistance

(and Application for Taxpayer Assistance Order)

Information About the Taxpayer Advocate Service

The Taxpayer Advocate Service (TAS) is an independent organization within the Internal Revenue Service (IRS) that helps

taxpayers resolve federal tax issues and protects taxpayers' rights. TAS may be able to assist you if your federal tax problem is

causing a financial difficulty, you have tried and been unable to resolve your issue with the IRS, or if an IRS system, process, or

procedure is not working as it should. If you qualify for our assistance, which is always free, we will do everything possible to help

you. Visit www.taxpayeradvocate.irs.gov for more information.

Important Things You Should Know

• Submit any documentation that may assist us in resolving the issue, as this may result in a quicker resolution of your issue.

• The Taxpayer Advocate Service will let you know if your request for assistance has been accepted and may contact you to

discuss your tax issue. We will attempt to contact you using your preferred method of contact listed on line 7a but may also use

the other methods to contact you as needed.

How to Send this Form:

• E-Mail: tas.form.911.request.for.assistance@irs.gov

• Mail: 7940 Kentucky Dr, MS 11 G, Florence, KY 41042

• Fax: (855) 828-2723

• Sending the form from overseas:

- Fax: 1 (304) 707-9793 (Not a toll-free number for U.S. taxpayers)

- E-Mail: tas.form.911.request.for.assistance@irs.gov

Disclaimer Notice: Email submissions to TAS of Form 911 and attachments are not encrypted for security. By sending an email to

TAS, you are consenting to the use of email as a method of communication regarding your request for assistance.

What Happens Next?

If you don't receive a response within 30 days of submitting Form 911, send an email to: tas.form.911.request.for.assistance@irs.gov.

In the subject line of the email input “No Response”. Do not submit multiple Form 911s for the same issue, as this may cause delays

with processing your inquiry for TAS assistance.

Caution: TAS will not consider frivolous arguments raised on this form. You can find examples of frivolous arguments in Publication

2105, Why do I have to Pay Taxes?, or the Truth About Frivolous Arguments at www.irs.gov/privacy-disclosure/the-truth-aboutfrivolous-tax-arguments-introduction. If you use this form to raise frivolous arguments, you may be subject to a penalty of $5,000, in

addition to any other penalty provided by law.

Instructions for Section I

1a.

Enter the taxpayer's name as shown on the tax return relating to this request for assistance.

1b.

Enter the Taxpayer Identifying Number. For individuals, this will be either a Social Security Number (SSN) or Individual

Taxpayer Identification Number (ITIN). For businesses, this will be your Employer Identification Number (EIN) (e.g., a

partnership, corporation, trust or self-employed individual with employees, tax-exempt organization).

2a.

Enter the spouse's name (if applicable) if this request relates to a jointly filed return.

2b.

Enter the spouse's Taxpayer Identifying Number (SSN or ITIN) if this request relates to a jointly filed return.

3a-d.

4.

Enter the taxpayer’s current mailing address, including street number and name, city, state, or foreign country, and ZIP code.

Enter your daytime telephone number, including the area code.

5.

Providing your email address indicates that you consent to receive and send encrypted emails containing confidential

information about your tax issues and TAS advocacy services provided to you. If you do not want the Taxpayer Advocate

Service to send you emails leave Line 5 blank. You are not obligated to receive or send encrypted email with the Taxpayer

Advocate Service.

6.

Enter your fax number, including area code if applicable.

7a.

Check the box to indicate how you would prefer to receive updates from the Taxpayer Advocate Service regarding your request

for assistance.

7b.

Check the box if you consent to having confidential information about your tax issue left on your voicemail at this number. You

are not obligated to have information about your tax issue left at this number. If other individuals have access to the answering

machine or voicemail and you do not wish for them to receive any confidential information about your tax issue, do not check

the box.

Instructions for Section I

continue on the next page

►

Catalog Number 16965S

www.irs.gov

Form 911 (Rev. 6-2026)

Page 4

8.

For an entity (partnerships, corporations, trusts, estates, tax-exempt organizations, etc.) enter the name of the individual

authorized to act on the entity's behalf unless there is an authorized third party identified in Section II.

For an individual taxpayer you will need an authorized third party as discussed in Section II and its instructions before TAS can

share your information with someone else. Information can be shared between married taxpayers as long as both were included

on the return(s) at issue and a filing status of married filing a joint return was used.

9.

Indicate any special communication needs (such as sign language). Specify any language other than English.

10.

Enter the number of the federal tax return or form relating to this request. For example, an individual taxpayer with an income

tax issue would enter Form 1040.

11.

Enter the quarterly, annual, or other tax year or period relating to this request. For example, if this request involves an income

tax issue, enter the calendar or fiscal year. If it involves an employment tax issue, enter the calendar quarter.

12a.

Describe the federal tax issue you are experiencing and any difficulties it may be creating. Specify the actions the IRS has taken

(or not taken) to resolve the issue. If the issue involves an IRS delay of more than 30 days in resolving your issue, indicate the

date you first contacted the IRS for assistance. For further information on the services TAS provides, see Publication 1546, The

Taxpayer Advocate Service Is Your Voice at the IRS, available at www.irs.gov/pub/irs-pdf/p1546.pdf.

12b.

Describe the relief/assistance you are requesting. Specify the action you want taken and believe necessary to resolve the issue.

Submit any documentation you believe would assist TAS in resolving the issue.

13-14. If this is a joint assistance request, both spouses must sign and date the request. If only one spouse is requesting assistance,

only that spouse must sign the request. If this request is being submitted for another individual, only a person authorized and

empowered to act on the individual's behalf should sign the request. Requests for businesses must be signed by a properly

authorized officer and include their title.

Note: The signing of this request is not a substitute for any legal or administrative action applicable to your situation and does not

suspend any applicable periods for you to perform acts related to assessment or collection, such as petitioning the Tax Court for

redetermination of a deficiency or requesting a Collection Due Process hearing.

Instructions for Section II

Taxpayers:

If you want someone to represent you and act on your behalf with the IRS, you must complete Form 2848, Power of Attorney and

Declaration of Representative.

If you only want someone to receive copies of your tax information or notices—but not represent you must complete Form 8821, Tax

Information Authorization.

Read the instructions for both forms carefully before completing them.

• Complete this section only if you have a representative acting on your behalf. Leave any field blank if you don’t know the

requested information. Only representatives sign in this section. This is for information purposes only to assist TAS in the case

creation process. Include a copy of the Form 2848 or 8821, if available.

Representatives: If you are an authorized representative submitting this request on behalf of the taxpayer identified in Section I, complete

Blocks 1 through 7 of Section II. Attach a copy of Form 2848, Form 8821, or other power of attorney. Enter your Centralized Authorization

File (CAF) number in Block 2 of Section II. The CAF number is the unique number the IRS assigns to a representative after Form 2848 or

Form 8821 is filed with an IRS office. Sign the Form 911 in this section. The taxpayer does not need to sign the Form 911 if it is being

submitted by an authorized representative.

Paperwork Reduction Act Notice: We ask for the information on this form to carry out the Internal Revenue laws of the United

States. Your response is voluntary. You are not required to provide the information requested on a form that is subject to the Paperwork

Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form, or its instructions must be

retained if their contents may become material in the administration of any Internal Revenue law. Generally, tax returns and return

information are confidential, as required by Code section 6103. Although the time needed to complete this form may vary depending on

each taxpayer’s circumstances, the estimated average time is 30 minutes.

Should you have comments concerning the accuracy of this time estimate or suggestions for making this form simpler, send us

comments through www.IRS.gov/FormsComments or write to: Internal Revenue Service, Tax Forms and Publications Division, Room

6526, 1111 Constitution Ave. NW, Washington, DC 20224.

Catalog Number 16965S

www.irs.gov

Form 911 (Rev. 6-2026)