“[T]here is only one tort of bad-faith refusal to pay a claim, not two ‘types’ of bad faith or two separate torts.”
How later courts described this case
- “[T]here is only one tort of bad-faith refusal to pay a claim, not two ‘types’ of bad faith or two separate torts.”
- “[E]vidence for the insurer’s denial was gathered after the denial was made . . . .”
- holding that plaintiffs could not have relied on insurance agent’s statements about quality of insurance policy because the “statements amounted to nothing more than mere ‘puffery,’ in light of [plaintiffs’] level of education and degree of sophistication”
- “While ambiguous contracts are generally construed against their drafter, [t]he general rule of construing an ambiguous contract against the drafter does not mean automatically holding in favor of the other party. . . . Otherwise, extrinsic evidence would be irrelevant.”
Written by the judges who cited it.
The opinion
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF ALABAMA
NORTHEASTERN DIVISION
HARRY GARBER, )
)
Plaintiff )
)
vs. ) Case No. 5:21-cv-00546-HNJ
)
NATIONWIDE MUTUAL )
INSURANCE COMPANY, )
)
Defendant. )
MEMORANDUM OPINION AND ORDER
This diversity action proceeds before the court on Defendant’s Motion for
Judgment on the Pleadings. (Doc. 25). Plaintiff, Harry Garber, asserts state law causes
of action for breach of contract, normal bad faith, abnormal bad faith, fraudulent
misrepresentation, fraudulent suppression, and deceit against Defendant, Nationwide
Mutual Insurance Company (Nationwide). All causes of action arise from Nationwide’s
denial of Garber’s claim under a trip cancellation policy. As discussed, the pleadings
present triable issues of material fact as to Garber’s breach of contract and bad faith
causes of action, but not as to his fraudulent misrepresentation, fraudulent suppression,
and deceit causes of action. Therefore, the court will PARTIALLY GRANT
Defendant’s motion for judgment on the pleadings.
STANDARD OF REVIEW
A party may move for judgment on the pleadings only after the pleadings have
closed. See Fed. R. Civ. P. 12(c). Under the typical scenario, “[j]udgment on the
pleadings is proper when no issues of material fact exist, and the moving party is entitled
to judgment as a matter of law based on the substance of the pleadings and any judicially
noticed facts.” Interline Brands, Inc. v. Chartis Specialty Ins. Co., 749 F.3d 962, 965 (11th Cir.
2014) (internal citation omitted). In determining whether a defendant is entitled to
judgment on the pleadings, courts must “accept all the facts in the complaint as true
and view them in the light most favorable to the non-moving party.” Id. If comparison
of the averments in the pleadings reveals a material dispute of fact, the court must deny
judgment on the pleadings. Perez v. Wells Fargo N.A., 774 F.3d 1329, 1335 (11th Cir.
2014).
Rule 12(c) also may serve as a vehicle for asserting a Rule 12(b) motion to dismiss
after pleadings have closed. See Jiles v. United Parcel Serv., Inc., No. 308CV01192J25MCR,
2010 WL 11519465, at *2 (M.D. Fla. May 12, 2010), aff’d, 413 F. App’x 173 (11th Cir.
2011) (“Rule 12(c) is also a vehicle by which litigants may, after the pleadings are closed,
assert a 12(b)(6) motion for their opponent’s failure to state a claim upon which relief
can be granted.”) (citation omitted); Gold v. Markham, No. 98-7036-CIV, 1998 WL
1118629, at *1 (S.D. Fla. Dec. 2, 1998) (“Although Markam styles his motion as one
for judgment on the pleadings, the crux of his arguments is that the Tax Injunction Act,
29 U.S.C. § 1341, and principles of comity bar federal subject matter jurisdiction over
this controversy. Therefore, the Court considers Markam’s motion to be brought
pursuant to Federal Rule of Civil Procedure 12(b)(1) rather than 12(c).”); 5C Charles
Alan Wright, Arthur R. Miller & May Kay Kane, Federal Practice and Procedure § 1367
(3d ed. 1995) (Rule 12(c) may serve “as an auxiliary device that enables a party to assert
certain procedural defenses after the close of the pleadings”).
FACTUAL ALLEGATIONS OF PLAINTIFF’S COMPLAINT
Garber alleges he purchased trip cancellation insurance from Nationwide on
September 4, 2020, for a premium of $462.58, to cover a beach house rental in Gulf
Shores, Alabama, scheduled from October 9-13, 2020. Garber paid $7,107.22 in
advance fees to reserve the property through TurnKey Vacation Rentals, Inc.
(TurnKey). (Doc. 1, ¶¶ 7-9). TurnKey advised Garber
that he had to cancel within 72 hours (3 days) of booking the reservation
to be eligible to receive a refund; that there were no refunds for natural
disasters; and Turnkey strongly encouraged Garber to purchase trip
cancelation insurance and directed him to a link where he could purchase
trip cancellation insurance through Nationwide.
(Id. ¶ 8).
As stated, Garber purchased the recommended insurance policy on September
4, 2021. (Id. ¶ 9). The applicable policy provisions stated:
TRIP CANCELLATION
The Company will reimburse You, up to the Maximum Benefit
shown on the Confirmation of Coverage, if You are prevented from
taking Your Trip for any of the following reasons that are Unforeseen and
takes place after the Effective Date:
. . . .
Natural disaster at the site of Your destination that renders Your
destination accommodations Uninhabitable;
. . . .
Mandatory evacuation (or public official evacuation advisements
where there is no mandatory evacuation) issued by local government
authorities at Your Trip destination due to hurricane or other natural
disaster.
(Id. ¶ 23 (italics and boldface emphasis omitted); see also Doc. 7, at 34-35). The policy
defined “Uninhabitable” as meaning:
(1) the building structure itself is unstable and there is a risk of collapse in
whole or in part; (2) there is exterior or structural damage allowing
elemental intrusion, such as rain, wind, hail or flood; (3) immediate safety
hazards have yet to be cleared, such as debris on roofs or downed electrical
lines; or (4) the building is without electricity or water and/or is not
suitable for human occupancy in accordance with local authority
guidelines.
(Doc. 7, at 27-28).1
On September 16, 2020, the home Garber rented sustained damage to its siding
and exterior as a result of Hurricane Sally. (Doc. 1, ¶¶ 14, 17). On October 4, 2020,
Garber observed the exterior damage, and on October 5, 2020, he asked TurnKey about
1 Garber’s Complaint did not quote the statement providing coverage for Uninhabitable
accommodations, or the definition of “Uninhabitable.” However, Nationwide attached a copy of the
entire policy to its Answer, and Garber does not dispute the applicable policy language. (Doc. 7).
Pursuant to Federal Rule of Civil Procedure 12(d), the court may review that attachment without
converting the motion for judgment on the pleadings to a motion for summary judgment. See Yeager
v. Ocwen Loan Servicing, LLC, 237 F. Supp. 3d 1211, 1215 (M.D. Ala. 2017) (citing Horsley v. Feldt, 304
F.3d 1125, 1134 (11th Cir. 2002)) (“On a motion for judgment on the pleadings, the court may consider
documents attached to the pleadings, such as those documents attached to the complaint and answer
in this case.”); see also Perez v. Wells Fargo N.A., 774 F.3d 1329, 1340 n.12 (11th Cir. 2014) (citations
omitted) (“[O]n a motion for judgment on the pleadings, documents that are not a part of the
pleadings may be considered, as long as they are central to the claim at issue and their authenticity is
undisputed.”).
the availability of the home. “TurnKey replied that the home looked good and would
be accessible on the reservation dates of October 9-13, 2020.” (Id. ¶¶ 17-18).
Also on October 5, 2020, Hurricane Delta approached the Gulf Shores area. The
City of Gulf Shores declared a local state of emergency and “urged residents to take
precautions to protect themselves and their property.” (Id. ¶ 19). On October 6, 2020,
Alabama Governor Kay Ivey declared a state of emergency in response to the threat of
Hurricane Delta, and she issued a mandatory evacuation order taking effect at 7:00 a.m.
on October 7, 2020. (Id. ¶ 20).
On October 7, 2020, Garber cancelled his TurnKey reservation set to commence
on October 9 due to the evacuation order. TurnKey refused to issue Garber a refund
because Garber did not cancel within 72 hours of completing the booking. (Id. ¶¶ 8,
21). Therefore, on October 7, 2020, Garber filed a claim with Nationwide under the
trip cancellation policy. (Id. ¶ 22). At 4:00 p.m. on October 8, 2020, Governor Ivey
rescinded the mandatory evacuation order, but a coastal flood warning and high surf
advisory remained in effect. (Doc. 1, ¶ 25).
On October 21, 2020, Nationwide denied Garber’s claim. The denial letter
stated:
“the plan does provide reimbursement if you are prevented from taking
your trip due to a mandatory evacuation issued by local government
authorities at your trip destination due to hurricane or other natural
disaster; however, based on the information on file, the mandatory
evacuation was lifted on October 8, 2020. Your trip was not scheduled to
begin until October 9, 2020, after the mandatory evacuation was lifted;
therefore, the mandatory evacuation did not prevent you from taking your
trip. Regrettably, your claim does not qualify for reimbursement based on
this reason.”
(Id. ¶ 26).
On October 21, 2020, Garber appealed the denial and stated:
I completely disagree with your denial for this claim. Governor
Ivey lifted the mandatory evacuation order appx. 24 hours before the start
of our trip. People make plans based on the best available information
they have at the time. A travel ban was issued for the Gulf Shores area 2
days prior to our trip due to hurricane Delta being out in the gulf.
Hurricane Sally was also predicted to hit Louisiana and it ended up hitting
the Gulf Shores area just a couple weeks prior to our Vacation. That is
exactly what insurance is for. I really did not think that this would even
be an issue and I am amazed how Nationwide is handling this, I thought
you were a better company. In addition to the travel ban from the
governor I have attached pictures of the house 4 days before we were to
arrive. This damage you see from the missing siding was done from
hurricane Sally. There is no way water did not intrude in this house and
cause mold. I asked the rental company several times if the house was
usable and got a response that it was. It was not until I actually drove out
to the house that I got the true story as you can see in the pictures. I have
property less than a mile from this house and every house in that area
received water and mold damage. I do not intend to let this drop and I
will do everything I need to do to make sure Nationwide lives up to its
end of this agreement.
(Id. ¶ 27).
Nationwide denied the appeal, stating:
We are in receipt of your appeal regarding the Trip Cancellation
claim processed by our office. A thorough review of your claim file and
all supporting documentation has been completed. At this time, we must
uphold our initial claim determination. According to the documentation
. . . provided, your trip scheduled from October 9-13, 2020 was cancelled
because of the mandatory evacuation ordered by Governor Kay Ivey as
well as the damage done to the rental house. The policy purchased lists
specific reasons under each coverage that you must meet in order to
qualify for the related benefit. The Trip Cancellation coverage of the
policy states: “The Company will reimburse You, up to the Maximum
Benefit shown on the Confirmation of Coverage, if You are prevented
from taking Your Trip for any of the following reasons that are
Unforeseen and takes place after the Effective Date:”. The mandatory
evacuation order was lifted on October 8, 2020 and therefore did not
prevent you from taking your Trip. We also reached out to Turnkey
Vacation rentals who confirmed that there was siding that came off during
the hurricane, but the house was not made Uninhabitable as the policy
defines.
(Id. ¶ 28).
Garber submitted a second written appeal on November 9, 2020, stating:
In your discussions with Turnkey how was it determined that the
house was safe to occupy? Did they have a remediation company take
moisture samples of the walls to see if moisture had intruded from the
missing siding which would lead to mold growth? Who was the person
who made the determination the house was “safe” to occupy? As per my
previous email after inquiring to Turnkey about the condition of the house
one week before our trip there was no mention from Turnkey that there
was any damage to the house and you can clearly see from my pictures
there was substantial damage. Is the presence of mold in a house
considered inhabitable under your policy? A reasonable person would
believe there is water intrusion and mold from missing siding and 105
Mph wind and heavy rain. Please provide from Turnkey the letter of
certification from a hygienist that either the mold had been remediated or
that there was no presence of mold prior to our scheduled trip. I strongly
disagree with your determination on both issues you cite.
(Id. ¶ 29).
Nationwide denied Garber’s second appeal on December 6, 2020. The denial
letter stated:
We are in receipt of your second appeal regarding the Trip
Cancellation claim processed by our office. As a result of your concerns,
we have conducted a full review of your claim. At this time, we must
uphold our initial claim determination. According to your second appeal,
there was missing siding from the rental house that you believe allowed
water to intrude and mold to occur. The policy purchased includes Trip
Cancellation coverage if a natural disaster renders Your destination
accommodations Uninhabitable. The response you provided from
Turnkey Vacation Rentals dated September 28, 2020 states: “The home
will be accessible on the dates of your reservation. An update or
notification will be sent to you if your reservation is affected with the
damages of the property. As I have checked, everything looks good.”
You also advised that you asked Turnkey Vacation Rentals if the house
was usable several times and they advised that it was. Turnkey Vacation
Rentals also confirmed with us that some siding came off of the house
during the hurricane, but the house was not Uninhabitable. The house
was walked through and incurred no damage inside. The house was
available to use during the rental dates.
(Id. ¶ 30).
Garber filed this case on April 19, 2021. He asserts claims against Nationwide
for breach of contract, normal bad faith, abnormal bad faith, fraudulent
misrepresentation pursuant to Alabama Code § 6-5-101, fraudulent suppression of
material facts pursuant to Alabama Code § 6-5-102, deceit pursuant to Alabama Code
§ 6-5-103, and deceit pursuant to Alabama Code § 6-5-104. (Doc. 1). For his breach
of contract claim, he requests damages in the amount of $7,107.22 (the amount he paid
for the rental) plus fees. (Id. ¶ 35). For his normal and abnormal bad faith claims, he
requests $7,107.22 plus fees, unspecified emotional distress damages, and unspecified
mental anguish damages. (Id. ¶¶ 44, 56-58). For each of his fraudulent
misrepresentation, fraudulent suppression, and deceit claims, he requests
reimbursement of premiums in the amount of $462.58, the total trip cost of $7,107.22,
unspecified mental anguish damages, unspecified emotional distress damages,
unspecified compensatory damages, and unspecified punitive damages. (Id. ¶¶ 74-75,
80(h)-(k), 81, 85-86, 92-93).
DISCUSSION
Nationwide petitions the court to grant judgment on the pleadings for all of
Garber’s claims. As portrayed below, the pleadings present triable issues of material
fact as to Garber’s breach of contract and bad faith causes of action, but not as to his
fraudulent misrepresentation, fraudulent suppression, and deceit causes of action.
Thus, Nationwide warrants judgment on the fraud, deceit, and suppression causes of
action, but not on the breach of contract and bad faith causes of action.
I. Nationwide Does Not Warrant Judgment on the Pleadings for Garber’s
Breach of Contract Claims, as Disputed Material Facts Will Inform Both
Whether the Mandatory Evacuation Prevented Garber from Taking His
Trip and Whether the Rental Property was “Uninhabitable”
Garber’s Complaint alleges Nationwide breached the insurance contract when it
denied his claim and failed to provide benefits under the policy. (Doc. 1, ¶¶ 31-36). To
state a viable breach of contract claim, Garber must allege: “(1) the existence of a valid
contract binding the parties; (2) [his] performance under the contract; (3) the
defendant’s nonperformance; and (4) damages.” Capmark Bank v. RGR, LLC, 81 So.
3d 1258, 1267 (Ala. 2011) (citation omitted). The parties do not dispute that they
entered into a contract, that Garber satisfied his obligations under the contract, or that
Garber suffered damages (the non-reimbursable cost of his vacation rental) from the
denial of his insurance claim. Rather, the controversy centers upon whether
Nationwide failed to perform its contractual obligations, and that determination
depends in part upon an interpretation of the policy terms.
Pursuant to Alabama statute, “[e]very insurance contract shall be construed
according to the entirety of its terms and conditions as set forth in the policy and as
amplified, extended or modified by any rider, endorsement or application which is a
part of the policy.” Ala. Code § 27-14-17(a). “Insurance contracts, like other contracts,
are construed so as to give effect to the intention of the parties, and, to determine this
intent, a court must examine more than an isolated sentence or term; it must read each
phrase in the context of all other provisions.” Attorneys Ins. Mut. of Alabama, Inc. v. Smith,
Blocker & Lowther, P.C., 703 So. 2d 866, 870 (Ala. 1996) (citation omitted). When an
insurance policy’s intention is clear and unambiguous, the court shall enforce it as
written. Sentinel Ins. Co. v. Alabama Mun. Ins. Corp., 188 So. 3d 640, 644 (Ala. 2015)
(citation omitted).
Garber asserts Nationwide should have reimbursed him for the cost of his trip
under both the policy provision allowing for trip cancellation pursuant to the issuance
of a mandatory evacuation order, and the policy provision allowing for trip cancellation
when a natural disaster renders the destination accommodations “Uninhabitable.” As
discussed below, the pleadings do not warrant a judgment in Nationwide’s favor for
either theory of the breach of contact claim, as disputed material facts will inform both
whether the mandatory evacuation prevented Garber from taking his trip, and whether
the premises were “Uninhabitable” on the relevant dates.
A. The Contractual Term “Prevented” Manifests an Ambiguity, and
the Factfinder Must Evaluate Extrinsic Evidence to Construe the
Term
“If the terms of an insurance policy are plain and unambiguous, the
interpretation of the contract and its legal effect are questions of law.” Sentinel Ins. Co.,
188 So. 3d at 644 (citing Nationwide Ins. Co. v. Rhodes, 870 So.2d 695, 697 (Ala. 2003)).
Garber asserts an ambiguity manifests in construing the policy term “prevented,” in the
context of assessing whether the mandatory evacuation “prevented’ him from taking
the trip.2 “‘In determining whether an ambiguity exists, a court should apply the
common interpretation of the language alleged to be ambiguous. . . . This means that
the terms of an insurance policy should be given a rational and practical construction.’”
Porterfield v. Audubon Indem. Co., 856 So. 2d 789, 799 (Ala. 2002) (citations omitted). “The
terms of an insurance policy are ambiguous only if the policy’s provisions are reasonably
susceptible to two or more constructions or there is reasonable doubt or confusion as
to their meaning.” State Farm Fire & Cas. Co. v. Slade, 747 So. 2d 293, 308-09 (Ala. 1999)
(citation omitted). “A term in a contract is ambiguous only if, when given the context, the
term can reasonably be open to different interpretations by people of ordinary
intelligence.” Once Upon a Time, LLC v. Chappelle Properties, LLC, 209 So. 3d 1094, 1098
(Ala. 2016) (emphasis in original) (citing Lambert v. Coregis Ins. Co., 950 So. 2d 1156, 1162
(Ala. 2006); Safeway Insurance Co. of Alabama v. Herrera, 912 So. 2d 1140 (Ala. 2005)).
2 Nationwide contends Garber failed to argue that the term “prevented” was ambiguous. To the
contrary, Garber cited Certain Underwriters at Lloyd’s, London v. Kirkland, 60 So. 3d 98, 101 (Ala. 2011)
“The question whether a contract is ambiguous is for a court to decide.” Hall v.
Envtl. Litig. Grp., P.C., 248 So. 3d 949, 958 (Ala. 2017) (citations and quotation marks
omitted). In construing contractual language,
the mere fact that a word or a phrase is not defined in a document does
not mean that the word or phrase is inherently ambiguous. . . . In the
absence of a definition, the court should construe the word or phrase
according to the meaning a person of ordinary intelligence would
reasonably give it.
Id. at 959 (citations, quotation marks, and internal alterations omitted). “On the other
hand, if the court determines that the terms are ambiguous (susceptible of more than
one reasonable meaning), then the court must use established rules of contract
construction to resolve the ambiguity.” Once Upon a Time, 209 So. 3d at 1097 (citations
omitted).
As discussed, Nationwide claimed in its denial letters that the Governor’s
mandatory evacuation order did not “prevent” Garber from taking his trip because the
Governor lifted the evacuation order before Garber’s trip commenced. Thus, the
meaning of the contractual term “prevented” materially affected the outcome of
Garber’s insurance claim. Moreover, the policy does not contain a specific definition
of the term “prevented,” and this court’s research located no Alabama case law
construing the term in the context of a trip cancellation policy.
for the proposition that the court should construe insurance policy ambiguities against the insurer,
(Doc. 29 at 6), and then Garber reviewed varying, alleged reasonable interpretations of the term. (Doc.
29 at 6-10). Therefore, Garber clearly argued that the policy’s term “prevented” was ambiguous, or
that reasonable interpretations fall in his favor in contrast to Nationwide’s construal of the term.
Nationwide interprets the term “prevented” as requiring Garber to portray that
the mandatory evacuation order manifestly enjoined him from checking into the rental
on the first scheduled date of his trip. (See Doc. 30, at 2 (“Plaintiff admits that when he was
scheduled to check-in to his rental, no evacuation order was in effect.”)). Thus,
according to Nationwide, the term “prevented” inherently includes a requirement that
the “prevention” be assessed on the trip’s scheduled commencement date. (See id.
(“Plaintiff argues that Nationwide added ‘on the day of the trip’ but this requirement is
already present because it is inherent in the requirement that the insured be prevented
from taking their trip, which begins on the day of departure.”)) (emphasis in original). If
its meaning controls, Nationwide justifiably denied Garber’s claim because, on October
9, 2020, the scheduled commencement date of Garber’s trip, the Governor had already
lifted the evacuation order.
In contrast, Garber asserts the court should construe the term “prevented” more
broadly, without any implicit time frame. According to Garber, an evacuation order
“prevents” an insured from taking a trip if it reasonably precluded travel shortly before
the trip commenced. (See Doc. 29, at 11 (“As any reasonable person in Mr. Garber’s
position would understand the policy, the issuance of a mandatory evacuation order at
your destination shortly before you are scheduled to arrive is sufficient to ‘prevent’ that
individual from taking that trip.”)).
The Merriam-Webster Dictionary assigns three possible meanings to the term
“prevent”: (1) “to keep from happening or existing”; (2) “to hold or keep back:
HINDER, STOP — often used with from”; and (3) “to deprive of power or hope of
acting or succeeding.” See prevent, Merriam-Webster Online Dictionary
https://www.merriam-webster.com/dictionary/prevent (last visited Dec. 7, 2021).3
The first definition supports Nationwide’s construction, but the second and third
definitions support Garber’s broader construction.
The mandatory evacuation order did not “keep” Garber’s trip from “happening”
or “existing” as he conceivably still could have taken the trip upon the lifting of the
order. Contrariwise, a reasonable person may determine that a mandatory evacuation
order “holds” or “hinders” one from taking a trip. And the lifting of the order – in the
late afternoon before the trip was scheduled to commence – does not necessarily arrest
the hindrance if one may reasonably conclude that reinstating the trip at that juncture
would be burdensome, unwise, or perhaps even just disheartening. Likewise, the
mandatory evacuation order could have “deprived” Garber of the “hope of acting or
succeeding” in taking the trip. And one may reasonably conclude that the subsequent
lifting of the order – again, late on the planned trip’s eve – did not forestall the initial
deprivation of hope as plans and expectations may have altered by that point.
Furthermore, construing the policy as whole buttresses the reasonableness of
Garber’s interpretation of the term “prevented.” In particular, the policy listed the
3 Garber also points to a treatise definition of the term “prevent” in the context of occupational
disability policies (Doc. 29, at 7-8), but that definition bears little relevance to the term in the context
of a trip cancellation policy.
following, covered “perils” as other circumstances that would “prevent” a person from
taking a trip: if an insured’s cat or dog dies within seven days prior to a trip’s departure
date; if a company who employed an insured for two continuous years laid her off
within 30 days of a trip departure; or if an employer transfers an insured 250 miles or
more from his former place of employment. (Doc. 7 at 34, 35). Pursuant to the first
dictionary definition of “prevented” cited previously, none of these perils “keep” a
putative trip from “happening” or “existing” because one may conceivably still take the
trip.
However, these perils may reasonably “hold” or “hinder” an insured from taking
a putative trip due to the burden or disheartening effects occasioned by the
circumstances. Likewise, the perils may reasonably “deprive” an insured of the “hope
of acting or succeeding” in embarking on the trip. Hence, interpreting the term
“prevented” in the context of other perils listed in the policy presents reasonable,
diverging constructions of the policy vis-à-vis the mandatory evacuation peril. Indeed,
applying Nationwide’s interpretation of the term “prevented” depicts these events
would not enjoin an insured from taking a trip, yet the policy covers them nonetheless.
And contrary to Nationwide’s assertions, a cancelled, mandatory evacuation
order may reasonably incur lasting, lingering effects in the same manner as the other
afore-listed perils, particularly if a government authority lifts the order on the eve of
scheduled travel that an insured has abandoned. Again, reinstating the trip at that late
juncture could be burdensome, unwise, or even just dispiriting. An ordinary, reasonable
person may have already settled into a judgement that a trip would not be feasible under
the circumstances, and it may be unreasonable to penalize such a person for
disregarding such impressions.
Therefore, both parties present reasonable interpretations of the term
“prevented,” and thus, the term, as used in this context, manifests an ambiguity. See
United Gov’t Sec. Officers of Am., Int’l Union Loc. 22 v. Tennessee Valley Auth., No. 5:16-CV-
00271-MHH, 2020 WL 1285920, at *2 (N.D. Ala. Mar. 17, 2020) (quoting Stewart v.
KHD Deutz of America, Corp., 980 F.2d 698, 704 (11th Cir. 1993)) (“‘That both
[interpretations] are reasonable is sufficient to establish that the [provision] is
ambiguous . . . .’”) (alterations and ellipsis in original).
The court must next determine whether established rules of contract
construction resolve the ambiguity. See Ohio Cas. Ins. Co. v. Holcim (US), 744 F. Supp.
2d 1251, 1259-60 (S.D. Ala. 2010) (“[T]he proper analytical sequence under Alabama
law is as follows: (a) determination of whether the contract is ambiguous; (b) if so,
application of rules of construction to resolve the ambiguity; and (c) if the rules of
construction do not resolve the ambiguity, then look to factual issues, which are
generally for the jury.”). However, no rules of construction that the court may employ
resolves the proper meaning of the ambiguous term “prevented.” For instance, the
court cannot resolve the ambiguity by applying the plain meaning of the term because,
as discussed, the term could possess two reasonable plain meanings. Moreover, the
circumstances do not require the court to choose between “a valid construction and an
invalid construction,” thereby requiring the court “to accept the construction that will
uphold, rather than destroy, the contract and that will give effect and meaning to all of
its terms.” Homes of Legend, Inc. v. McCollough, 776 So. 2d 741, 746 (Ala. 2000) (citing
Voyager Life Ins. Co. v. Whitson, 703 So. 2d 944, 948 (Ala. 1997); Sullivan, Long & Hagerty
v. Southern Elec. Generating Co., 667 So. 2d 722, 725 (Ala. 1995)). Similarly, there exists
no irreconcilable inconsistency between the term “prevented” and any other term of
the contract, thereby requiring the court to resolve the inconsistency in favor of the
prior clause. McCollough, 776 So. 2d at 746 (citing City of Fairhope v. Town of Daphne, 282
Ala. 51, 58, 208 So. 2d 917, 924 (1968); Whitson, 703 So.2d at 949). And there exist no
handwritten clauses that warrant priority over typed clauses. See McKinney Drilling Co. v.
Collins Co., 517 F. Supp. 320, 324 (N.D. Ala. 1981) (citing Bartlett & Company, Grain v.
Merchants Co., 323 F.2d 501, 506 (5th Cir. 1963); Industrial Machinery, Inc. v. Creative Displays,
344 So. 2d 743, 749 (Ala. 1977); Restatement of Contracts § 236(e) (1932)), aff’d, 701 F.2d
132 (11th Cir. 1983).4
4 The Alabama Supreme Court follows the general rule of contra proferentem: when no other
principles of contract construction resolve an ambiguity, the court should construe the ambiguous
term against the drafter of the contract. FabArc Steel Supply, Inc. v. Composite Const. Sys., Inc., 914 So. 2d
344, 357-58 (Ala. 2005) (citations omitted). However, contra proferentem “is generally a rule of last resort
that should be applied only when other rules of construction have been exhausted.” Id. at 357 (citations
and internal quotation marks omitted). Moreover, a court should not apply contra proferentem when
doing so would thwart the legitimate application of the other rules of construction. Id. at 358 (citations
omitted). The other rules the court must apply before resorting to contra proferentem include the
overriding principle that the construction of the contract should reflect the parties’ intent. See
ADTRAV Corp. v. Duluth Travel, Inc., No. 2:14-CV-56-TMP, 2016 WL 4614842, at *18 (N.D. Ala.
Sept. 6, 2016) (citing BellSouth Mobility Co. v. Cellulink, Inc., 814 So. 2d 203, 216 (Ala. 2001); FabArc, 914
So. 2d at 358) (“The purpose of the rules of construction, and the first rule of construction itself, is
that the court must construe a contract to express the intent of the parties.”) (quotation marks
omitted). Thus, the court must await appropriate review by the factfinder at trial (or, if discovery
Therefore, applying the rules of construction does not resolve the ambiguity, and
factual issues arise because “one must go beyond the four corners of the agreement” to
examine “the surrounding circumstances, including the practical construction put on
the language of the agreement by the parties to the agreement . . . .” FabArc Steel Supply,
Inc. v. Composite Const. Sys., Inc., 914 So. 2d 344, 358 (Ala. 2005) (citations omitted). And
“[w]here factual issues arise, the resolution of the ambiguity becomes a task for the
jury.” Id. (citation omitted).
Extrinsic evidence may reasonably indicate the term “prevent” means that a
mandatory evacuation at the destination could have hindered Garber from taking his
trip on October 9, or deprived him of hope of completing the trip, even though the
warrants, summary judgment) to ascertain whether extrinsic evidence can resolve the ambiguous term.
If it does not, then contra proferentem may apply. See Molton, Allen & Williams, Inc. v. St. Paul Fire &
Marine Ins. Co., 347 So. 2d 95, 99 (Ala. 1977) (citing U. S. F. & G. v. Elba Wood Products, Ala., 337 So.
2d 1305 (1976)) (“The ambiguities, therefore, must be interpreted against the party drawing the
contract if the circumstances surrounding the contract do not make the terms clear.”) (emphasis added); FabArc,
914 So. 2d at 359 (quoting Western Sling & Cable Co. v. Hamilton, 545 So. 2d 29, 32 (Ala. 1989)) (“[T]he
rule of contra proferentem is essentially one of legal effect, of ‘construction’ rather than ‘interpretation,’
because it can scarcely be said to be designed to ascertain the intent of the parties.”); see also Equinor
USA Onshore Properties Inc. v. Pine Res., LLC, 917 F.3d 807, 818 n.4 (4th Cir. 2019) (“While ambiguous
contracts are generally construed against their drafter, [t]he general rule of construing an ambiguous
contract against the drafter does not mean automatically holding in favor of the other party. . . .
Otherwise, extrinsic evidence would be irrelevant.”) (alteration and ellipsis in original, citation
omitted); Brady v. Park, 445 P.3d 395, 410 (Utah 2019) (“A determination of the parties’ intent based
on extrinsic evidence is a factual determination that should be made by the fact-finder. In the rare
case where the extrinsic evidence ‘does not reveal the intent of the parties,’ a district court should
then, and only then, ‘resolve the ambiguity against the drafter.’”) (citations omitted); James B. Nutter &
Co. v. Est. of Murphy, 88 N.E.3d 1133, 1139 (Mass. 2018) (“When the language is ambiguous, it is
construed against the drafter, if the circumstances surrounding its use . . . do not indicate the intended
meaning of the language.”) (ellipsis in original, citation and quotation marks omitted); Ash Park, LLC
v. Alexander & Bishop, Ltd., 866 N.W.2d 679, 685 (Wis. 2015) (“When the terms of a contract are
ambiguous, however, evidence extrinsic to the contract itself may be used to determine the parties’
intent, and any remaining ambiguities will be construed against the drafter.”) (emphasis added, footnote
omitted).
evacuation order lifted on October 8. Consequently, the court cannot enter judgment
on the pleadings in Nationwide’s favor on the breach of contract claim. The court will
permit the parties to proceed to discovery to develop the factual record regarding
whether the mandatory evacuation did, in fact, prevent Garber from taking the trip.
B. Disputed Material Facts Will Determine Whether the Rental
Property was “Uninhabitable”
Nationwide also contends it “had no requirement to reimburse [Garber] under
the natural disaster peril because the rental was not Uninhabitable.” (Doc. 26, at 7).
According to Nationwide, “the pleadings demonstrate that [Garber’s] rental was not
Uninhabitable,” as Garber asserts Turnkey Vacation Rentals claimed he could inhabit
the rental home during his rental dates. (Id.). However, Garber proffers the opposing
contention that he could not inhabit the rental home based upon his personal
observations of the home and other homes in the area, including his own property.
Unlike in the previous section, Nationwide’s denial of this claim did not rest
upon its construction of an ambiguous policy term. The parties do not dispute the
meaning of the term “Uninhabitable”; rather, they dispute whether the home actually
was Uninhabitable, and Garber alleges Nationwide failed to conduct a proper
investigation into the home’s habitability. Resolving that dispute will involve assessing
disputed material facts, including the extent of the damage to the home and
Nationwide’s efforts to assess that damage. Consequently, the court cannot grant
judgment on the pleadings in Nationwide’s favor. The parties should proceed to
discovery to develop the factual record.
In summary, the court will deny Nationwide’s motion for judgment on the
pleadings on Garber’s breach of contract claim.
II. Nationwide Does Not Warrant Judgment on the Pleadings for Garber’s
Bad Faith Claim Based Upon His Alleged Inability to Travel Due to a
Mandatory Evacuation Order or the “Uninhabitability” of the Rental
Property
Garber’s Complaint alleges Nationwide denied his insurance claim in bad faith.
The Alabama Supreme Court recognizes the tort of bad faith failure to pay an insurance
claim “where there is either ‘(1) no lawful basis for the refusal coupled with actual
knowledge of that fact or (2) intentional failure to determine whether or not there was
any lawful basis for such refusal.’” State Farm Fire & Cas. Co. v. Brechbill, 144 So. 3d 248,
257 (Ala. 2013) (quoting Chavers v. National Sec. Fire & Cas. Co., 405 So. 2d 1, 7 (Ala.
1981)). Those two scenarios comprise a single tort with two slightly different methods
of proof. Brechbill, 144 So. 3d at 257-58 (“[T]here is only one tort of bad-faith refusal to
pay a claim, not two ‘types’ of bad faith or two separate torts.”) (emphasis in original);
see also Cole v. Owners Ins. Co., 326 F. Supp. 3d 1307, 1329 (N.D. Ala. 2018) (“Under
Alabama law, bad faith is a ‘singular’ tort with two different methods of proof —
‘normal’ bad faith, also known as bad faith refusal to pay, and ‘abnormal’ bad faith, also
known as bad faith failure to investigate.”).
This tort has four elements plus a conditional fifth element, as
follows:
“(a) an insurance contract between the parties and a breach thereof
by the defendant;
“(b) an intentional refusal to pay the insured’s claim;
“(c) the absence of any reasonably legitimate or arguable reason for
that refusal (the absence of a debatable reason);
“(d) the insurer’s actual knowledge of the absence of any legitimate
or arguable reason;
“(e) if the intentional failure to determine the existence of a lawful
basis is relied upon, the plaintiff must prove the insurer’s intentional
failure to determine whether there is a legitimate or arguable reason to
refuse to pay the claim.”
Brechbill, 144 So. 3d at 257 (quoting National Sec. Fire & Cas. Co. v. Bowen, 417 So. 2d
179, 183 (Ala. 1982)).
Courts refer to the first method of proof as “bad faith refusal to pay,” “normal”
bad faith, or “ordinary” bad faith. To succeed on a “normal” bad faith theory, a plaintiff
must prove the first four elements the Alabama Supreme Court set forth in Brechbill.
Courts refer to the second method of proof as “bad faith refusal to investigate,”
“abnormal” bad faith, or “extraordinary” bad faith. To succeed on that theory, a
plaintiff must prove all five elements. Brechbill, 144 So. 3d at 258 (quoting Grissett, 732
So. 2d at 976) (“Thus, for the tort of bad-faith refusal to pay, ‘[r]equirements (a) through
(d) represent the “normal” case. Requirement (e) represents the “abnormal” case.’”); see
also Cole, 326 F. Supp. 3d at 1330-31.
“Regardless of whether the claim is a bad-faith refusal to pay or a bad-faith
refusal to investigate, the tort of bad faith requires proof of the third element, absence
of legitimate reason for denial.” Brechbill, 144 So. 3d at 258. Thus, “[t]he existence of
an insurer’s lawful basis for denying a claim is a sufficient condition for defeating a claim
that relies upon the fifth element of the insurer’s intentional or reckless failure to
investigate.” Brechbill, 144 So. 3d at 258 (emphasis in original). An insurer who presents
a “debatable reason” existing at the time it denied the claim can avoid bad faith liability
even if the insured identifies some deficiencies in the insurer’s investigatory process. Id.
at 259 (citing Weaver v. Allstate Insurance Co., 574 So. 2d 771, 775 (Ala. 1990) (in turn
quoting State Farm Fire & Cas. Co. v. Balmer, 891 F.2d 874, 877 (11th Cir. 1990))); see also
Coleman v. Unum Grp. Corp., 207 F. Supp. 3d 1281, 1284 (S.D. Ala. 2016)
(“The Brechbill decision makes clear that the conditional fifth element is a potential
substitute for the fourth element, but not for the third element, which the plaintiff must
prove in every case.”).
A. Nationwide Does Not Warrant Judgment on the Pleadings for
Garber’s Bad Faith Claim Based Upon His Alleged Inability to
Travel Due to a Mandatory Evacuation Order, as Nationwide’s
Reliance Upon the Ambiguous Policy Term “Prevented” Cannot
Serve as a Legitimate or Debatable Reason for Denying Garber’s
Trip Cancellation Claim
Nationwide does not warrant a judgment on the pleadings for Garber’s bad faith
claim regarding the denial of benefits involving the mandatory evacuation order.
Garber’s Complaint plausibly alleges facts which, if accepted as true, support each
element of the bad faith claim. Garber asserts separate claims for both normal and
abnormal bad faith (Counts II and III). For his normal bad faith cause of action, he
asserts Nationwide “deliberately and/or intentionally wrongfully denied” his insurance
claim, lacked a “reasonably legitimate or arguable reason for denying the claim,” lacked
a “debatable reason for denying the claim,” and “had actual knowledge of the absence
of any legitimate or arguable reason for denying the claim.” (Doc. 1, ¶¶ 40-43). For
his abnormal bad faith claim, he reasserts those same allegations, and he also alleges
Nationwide intentionally and wrongfully and/or recklessly denied the
claim without having a lawful basis to do so and/or intentionally and/or
recklessly failed to investigate Garber’s claim; recklessly failed to submit
the claim to a cognitive evaluation or review; created its own debatable
reason for denying Plaintiff’s claim; or relied on an ambiguous portion of
the policy as a lawful basis to deny the claim.
(Doc. 1, ¶¶ 49-54).
In particular, Garber’s Complaint presents triable issues regarding whether
Nationwide lacked a legitimate, arguable, or debatable reason for denying Garber’s
insurance claim. Garber alleges Nationwide based its denial decision upon its
construction of the ambiguous term “prevented,” and the denial letters Garber quoted
in his Complaint support that assertion. Under Alabama case law, an insurer’s reliance
upon an ambiguous policy term cannot serve as a legitimate, arguable, or debatable
reason for denying an insurance claim, as permitting such reliance would encourage
insurers to draft ambiguous policies so as to escape bad faith liability:
Alabama courts have repeatedly stressed that insurers may not rely on an
ambiguous policy term to deny coverage. See e.g., Blackburn v. Fid. &
Deposit Co., 667 So. 2d 661, 669 (Ala. 1995); Employees’ Benefit Ass’n v.
Grissett, 732 So. 2d 968, 976-77 (Ala. 1998). The oft-cited reason for this
rule is that “if an insurer’s subjective interpretation of an insurance policy
could create the fairly debatable reason needed to defend a bad faith claim,
then insurers would be encouraged to write ambiguous insurance
policies.” Blackburn, 667 So. 2d at 669.
Phillips v. Nat’l Union Fire Ins. Co. of Pittsburgh, Pa., No. 6:12-CV-02757-LSC, 2013 WL
5974906, *7 (N.D. Ala. Oct. 30, 2013).
This principle applies to Garber’s bad faith claim. The Alabama Supreme Court
has primarily addressed an insurer’s reliance upon ambiguous policy terms in the
context of abnormal bad faith. In Blackburn v. Fid. & Deposit Co. of Maryland, 667 So. 2d
661 (Ala. 1995), the Court addressed whether the insurer “failed to properly investigate
[the insured’s] claim for a defense to the Roussel buy-out lawsuits and failed to subject
the results of that investigation to a fair review, resulting in a bad faith failure to defend,”
or in other words, an abnormal bad faith claim. Id. at 668. Relying upon a decision
from the Supreme Court of Arizona, the Alabama Supreme Court held that “an
insurer’s subjective belief that a portion of its insurance contract precludes coverage is
not an absolute defense to a bad faith claim.” Id. at 669 (citing Sparks v. Republic Nat’l
Life Ins. Co., 132 Ariz. 529, 647 P. 2d 1127 (1982), cert. denied., 459 U.S. 1070, 103 S. Ct.
490, 74 L. Ed. 2d 632 (1982)). The Alabama Supreme Court reasoned:
“If the insurer’s interpretation of its own contract as excluding coverage
could render an insured’s claim ‘fairly debatable,’ then insurers would be
encouraged to write ambiguous insurance contracts, secure in the
knowledge that an obscure portion of the policy would provide an
absolute defense to a claim of bad faith.”
Blackburn, 667 So. 2d at 669 (quoting Sparks, 132 Ariz. at 539, 647 P. 2d at 1137).
In White v. State Farm Fire & Cas. Co., 953 So. 2d 340 (Ala. 2006), the Alabama
Supreme Court explicitly stated that,
in an “abnormal [bad faith]” case, [an insurer] cannot use ambiguity in the
contract as a basis for claiming a legitimate or arguable reason for not
paying the claim. Otherwise, an insurance company would have the
incentive to write an ambiguous policy in order to create a defense to a
bad-faith claim.
Id. at 349 (emphasis added). White relied upon the Alabama Supreme Court’s previous
decision in State Farm Fire & Cas. Co. v. Slade, 747 So. 2d 293 (Ala. 1999), which declared:
To this date, the abnormal cases have been limited to those instances in
which the plaintiff produced substantial evidence showing that the insurer
(1) intentionally or recklessly failed to investigate the plaintiff’s claim; (2)
intentionally or recklessly failed to properly subject the plaintiff’s claim to
a cognitive evaluation or review; (3) created its own debatable reason for
denying the plaintiff’s claim; or (4) relied on an ambiguous portion of the policy
as a lawful basis to deny the plaintiff’s claim.
Id. at 306-07 (emphasis added).
Multiple other decisions have recited the quoted language from Slade, thereby
assessing ambiguous policy terms in the context of abnormal bad faith claims. See, e.g.,
Dawson, 2021 WL 3568620, at *8; Houser v. Allstate Ins. Co., No. 2:20-CV-01661-ACA,
2021 WL 824988, at *3 (N.D. Ala. Mar. 4, 2021), clarified on denial of reconsideration, No.
2:20-CV-01661-ACA, 2021 WL 2193582 (N.D. Ala. Apr. 28, 2021); Lord v. Allstate Ins.
Co., 47 F. Supp. 3d 1288, 1299 (N.D. Ala. 2014); Phillips, 2013 WL 5974906, at *6; Nat’l
Ins. Ass’n v. Sockwell, 829 So. 2d 111, 129-30 (Ala. 2002). The foregoing decisions
provide that an insurer’s interpretation of an ambiguous term in an insurance policy
cannot serve as a reasonably legitimate, arguable, or debatable reason for a claim denial,
at least for abnormal bad faith claims.
Contrastingly, the applicability of this principle to normal bad faith claims does
not manifest as clearly. In Employees’ Benefit Ass’n v. Grissett, 732 So. 2d 968 (Ala. 1998),
the Alabama Supreme Court extended Blackburn to normal bad faith claims, holding:
“in a ‘normal’ [bad faith] case, the insurer cannot use ambiguity in the contract as a basis
for claiming a debatable reason not to pay the claim. Otherwise, an insurer would have
the incentive to write ambiguous polices in order to create an absolute defense to a bad-
faith claim.” Id. at 976-77 (citing Blackburn, 667 So. 2d at 669); see also United Servs. Auto.
Ass’n v. Hobbs, 858 So. 2d 966, 974 (Ala. Civ. App. 2003) (“In a ‘normal’ case the insurer
is precluded from using an ambiguity in the contract as a basis for claiming a debatable
reason not to pay a claim.”) (citing Grissett, 732 So. 2d at 976). As one decision has
discerned, this principle from Grissett appears to be an outlier. See Wilson v. Cent. United
Life Ins. Co., No. 6:09-CV-1343-TMP, 2011 WL 13285996, *10-11 (N.D. Ala. Aug. 19,
2011) (observing that in Grissett, the Alabama Supreme Court “seemed to say that the
use of an ambiguous contract provision to avoid payment is simply one form of a
‘normal’ bad faith claim,” while “[t]he more recent cases [Watson v. Life Insurance Co. of
Alabama, 74 So.3d 470 (Ala. Civ. App. 2011); White, 953 So. 2d at 349; and Singleton v.
State Farm Fire & Casualty Co., 928 So.2d 280, 283 (Ala. 2005)] seem to firmly place in
the ‘abnormal’ camp a theory of bad faith grounded on the insurer’s reliance on an
ambiguous contract provision for its refusal to pay.”).
The Alabama Supreme Court has not explicitly overturned or modified Grissett,
and the later decisions may not have effected a reversal or modification. However, the
court need not resolve this issue at this juncture as the abnormal bad faith claim surely
proceeds, and the normal bad faith and abnormal bad faith claims essentially comprise
a single claim. See Brechbill, 144 So. 3d at 257-58; Cole, 326 F. Supp. 3d at 1329.
Therefore, the court will await further review of this issue upon the parties’ opportunity
to address it at the appropriate time.
In summary, because Nationwide’s interpretation of the ambiguous policy term
“prevented” cannot serve as a legitimate or debatable reason for denying Garber’s trip
cancellation claim, the court cannot grant judgment on the pleadings in Nationwide’s
favor on Garber’s bad faith claim based upon his alleged inability to travel due to a
mandatory evacuation order.
B. Nationwide Does Not Warrant Judgment on the Pleadings for
Garber’s Bad Faith Claim Based Upon the “Uninhabitability” of the
Rental Property, as Factual Issues Remain Regarding Whether
Nationwide Intentionally Failed to Determine the Existence of a
Lawful Basis for Denying the Claim
Pursuant to prior analysis, Garber’s bad faith claim stemming from the rental
home’s habitability does not involve the construction of an ambiguous policy term.
Nevertheless, Garber’s Complaint presents a viable bad faith claim under this theory.
As with the claim based upon the mandatory evacuation, Garber’s Complaint plausibly
alleges facts which, if accepted as true, support each element of the bad faith cause of
action.
Regarding whether Garber plausibly alleged Nationwide’s lack of a legitimate,
debatable, or arguable reason for denying the insurance claim, Garber’s Complaint
recites his claims and appeals letters and Nationwide’s denials. Those allegations depict
that Nationwide denied his insurance claim because Turnkey Vacation Rentals
represented the rental home suffered no interior damage and did not become
“Uninhabitable” pursuant to the policy terms.
Ordinarily, that allegation would present at least an arguable reason for denying
the claim. However, the Complaint also calls into question the reasonableness of
Nationwide’s proffered basis for denial. In particular, Garber questions whether
Nationwide adequately investigated how Turnkey determined the house’s habitability,
whether mold existed inside the house, and how the level of damage the house sustained
compared to the level of damage to other houses in the area, particularly given Garber’s
assertion that the rental home lost its siding from two walls in the midst of Hurricane
Sally.
Thus, the Complaint does not conclusively establish that Nationwide possessed
a legitimate, arguable, or debatable reason for denying the claim; rather, it raises factual
issues regarding whether Nationwide intentionally or recklessly failed to investigate
Garber’s claim before denying it. Those issues require development through discovery;
consequently, Garber’s bad faith claim based upon the alleged “Uninhabitability” of the
rental property will survive the motion for judgment on the pleadings.
The court recognizes the general rule that a bad faith claim will fail unless the
plaintiff can demonstrate he should receive a directed verdict on the breach of contract
claim. See Progressive Specialty Ins. Co. v. Hall, No. 2:14-CV-02047-JEO, 2016 WL
3876440, at *7 (N.D. Ala. June 20, 2016), report and recommendation adopted sub
nom. Progressive Specialty Ins. Co. v. Hall, No. 2:14-CV-02047-RDP, 2016 WL 3854232
(N.D. Ala. July 15, 2016) (quoting Nat. Sav. Life Ins. Co. v. Dutton, 419 So. 2d 1357, 1362
(Ala. 1982)) (“For a plaintiff to make out a prima facie case of bad-faith refusal to pay in
the ‘normal’ case, ‘the proof offered must show that the plaintiff is entitled to a directed
verdict on the contract claim and, thus, entitled to recover on the contract claim as a
matter of law.’”). However, an insured may prevail on an abnormal, bad-faith-failure-
to-investigate claim, even in the absence of entitlement to a pre-verdict judgment on
the breach of contract claim, when the insurer intentionally or recklessly failed to
investigate an insured’s claim. See Brechbill, 144 So. 3d at 259 (“[E]vidence for the
insurer’s denial was gathered after the denial was made . . . .”) (emphasis in original). If
the evidence eventually demonstrates Nationwide possessed a legitimate, arguable, or
debatable reason for denying Garber’s claim at the time of the denial decision, Garber’s bad
faith claim will succumb to the “heavy burden” he bears of proving bad faith. See Hall,
2016 WL 3876440, at *6. However, at this stage, factual issues remain regarding the
viability of both the breach of contract and bad faith claims. See Thomas v. Principal Fin.
Grp., 566 So. 2d 735, 750 (Ala. 1990) (“If the ‘directed verdict on the contract claim
standard’ were applied, Principal Mutual would be allowed to obtain a judgment as a
matter of law on the bad faith claim, even though a factual question was presented as
to whether its claims examiners either intentionally or recklessly failed to subject the
results of the investigation to a cognitive evaluation and review and, thereby
intentionally failed to determine prior to denying the claim whether there was, in fact, a
lawful basis for denial.”).
In summary, because factual issues remain regarding whether Nationwide
presented legitimate or debatable reasons for denying Garber’s trip cancellation claim,
the court cannot grant judgment on the pleadings in Nationwide’s favor on Garber’s
bad faith claim based upon the “Uninhabitability” of the rental property.
III. Nationwide Warrants Judgment on the Pleadings for Garber’s Claims of
Fraudulent Misrepresentation and Deceit, as Those Claims Solely Present
Nationwide’s Alleged Failure to Honor Contractual Promises
Garber’s Complaint asserts separate causes of action for “Fraud –
Misrepresentation of Material Facts, § 6-5-101, Code of Alabama 1975” (Count IV);5
“Deceit, § 6-5-103, Code of Alabama (1975)” (Count VI);6 and “Deceit – Fraudulent
5 Section 6-5-101 states: “Misrepresentations of a material fact made willfully to deceive, or recklessly
without knowledge, and acted on by the opposite party, or if made by mistake and innocently and
acted on by the opposite party, constitute legal fraud.” Ala. Code § 6-5-101.
6 Section 6-5-103 states:
Willful misrepresentation of a material fact made to induce another to act, and
upon which he does act to his injury, will give a right of action. Mere concealment of
such a fact, unless done in such a manner as to deceive and mislead, will not support
an action. In all cases of deceit, knowledge of a falsehood constitutes an essential
element. A fraudulent or reckless representation of facts as true, which the party may
not know to be false, if intended to deceive, is equivalent to a knowledge of the
falsehood.
Deceit, § 6-5-104, Code of Alabama (1975)” (Count VII).7 (Doc. 1).
To recover on a claim of fraudulent misrepresentation, see § 6-5-101, Ala. Code
1975, a plaintiff must establish four elements: “(1) a false representation; (2) of a
material existing fact; (3) reasonably relied upon by the plaintiff; and (4) who suffered
damage as a proximate consequence of the misrepresentation.” Southland Bank v. A&A
Drywall Supply Co., Inc., 21 So. 3d 1196, 1210 (Ala. 2008) (citing Ex parte Michelin North
America, Inc., 795 So. 2d 674, 678 (Ala. 2001)).
A claim for deceit
is extremely similar to [a misrepresentation claim], except
that “a[n] action for deceit, under . . . § 6-5-103 and § 6-5-
104, results from either a willful or reckless
misrepresentation or a suppression of material facts with an
Ala. Code § 6-5-103.
7 Section 6-5-104 sates:
(a) One who willfully deceives another with intent to induce him to alter his position
to his injury or risk is liable for any damage which he thereby suffers.
(b) A deceit within the meaning of this section is either:
(1) The suggestion as a fact of that which is not true by one who does not
believe it to be true;
(2) The assertion as a fact of that which is not true by one who has no
reasonable ground for believing it to be true;
(3) The suppression of a fact by one who is bound to disclose it or who gives
information of other facts which are likely to mislead for want of
communication of that fact; or
(4) A promise made without any intention of performing it.
Ala. Code § 6-5-104.
intent to mislead,” Whitlow v. Bruno’s Inc., 567 So. 2d 1235,
1241 (Ala. 1990), while an action for misrepresentation of
material fact can be based on an unintentional
misrepresentation. [§ 6-5-101].
Montgomery Rubber & Gasket Co. v. Belmont Machinery Co., 308 F. Supp. 2d
1293, 1299 (M.D. Ala. 2004).
Fratelli Cosulich Unipessoal, S.A. v. Specialty Fuels Bunkering, LLC, No. CIV.A. 13-00545-
KD-C, 2015 WL 4038979, at *12 (S.D. Ala. July 2, 2015) (alterations and ellipsis in
original).8
In Alabama, “[a] mere breach of a contractual provision is not sufficient to
support a charge of fraud.” Brown-Marx Assocs., Ltd. v. Emigrant Sav. Bank, 703 F.2d
1361, 1370-71 (11th Cir. 1983) (citing McAdory v. Jones, 260 Ala. 547, 71 So.2d 526, 528
(Ala. 1954)). Rather, “failure to fulfill promises does not give rise to actionable fraud
unless it is alleged and proved that the representations were made with intent to deceive
and with no intent at the time the representations were made to carry them out.” Brown-
Marx Assocs., 703 F.2d at 1370 (citing Evans v. Adam’s Rib, Inc., 289 Ala. 377, 267 So. 2d
448, 450 (Ala. 1972); Bracewell v. Bryan, 57 Ala. App. 494, 329 So. 2d 552 (Ala. Civ. App.
1976)). “Failure to perform a promise is not of itself adequate evidence of intent to
support an action for fraud.” Id. (citing Evans, 289 Ala. 377, 67 So. 2d at 450; Bracewell,
57 Ala. App. 494, 329 So. 2d 552). Generally, “to assert a fraud claim that stems from
the same general facts as one’s breach-of-contract claim, the fraud claim must be based
8 A cause of action under § 6-5-104 can also address suppression, as discussed in the next section.
on representations independent from the promises in the contract and must
independently satisfy the elements of fraud.” Hunt Petroleum Corp. v. State, 901 So. 2d 1,
10-11 (Ala. 2004) (Houston, J., concurring) (emphasis omitted).9
To support his causes of action for fraud and deceit, Garber alleges Turnkey
advised him to purchase travel insurance because he could not receive a refund from
9 Justice Houston’s concurrence does not bind this court regarding Alabama law, yet federal court
decisions have heeded Justice Houston’s admonition. See Muncher v. NCR Corp., No. 2:16-CV-782-
VEH, 2017 WL 2774805, at ** 16-17 (N.D. Ala. June 27, 2017) (extensively analyzing Justice
Houston’s concurrence and the Alabama case law preceding it, and remarking, “Justice Houston’s
approach is in line with long-settled Alabama law,” and “several other Judges have also found Justice
Houston’s analysis to be sound.”); NTA Graphics S., Inc. v. Axiom Impressions, LLC, 413 F. Supp. 3d
1164, 1178 (N.D. Ala. 2019); Jimmy Moore Agency, Inc. v. Allstate Ins. Co., No. 2:17-CV-0693-JEO, 2019
WL 10754334, at *8 (N.D. Ala. June 18, 2019); Am. Chemicals & Equip., Inc. v. Cont’l Cas. Co., No. 6:15-
CV-00299-MHH, 2018 WL 4539464, at *5 (N.D. Ala. Sept. 21, 2018); Killough v. Monkress, No. 5:17-
CV-00247-AKK, 2018 WL 3641859, at *5-6 (N.D. Ala. Aug. 1, 2018); Norfolk S. Ry. Co. v. Boatright
R.R. Prod., Inc., No. 2:17-CV-01787-AKK, 2018 WL 2299249, at *11 (N.D. Ala. May 21, 2018), on
reconsideration in part, No. 2:17-CV-01787-AKK, 2019 WL 1199836 (N.D. Ala. Mar. 14, 2019).
To be clear, several cases adjudicate promissory fraud claims based upon the breach of a
contract’s promises (that is, the promise to perform certain obligations under a contract serves as the
alleged misrepresentation), so long as a plaintiff satisfies the other elements of the claim. See Heisz v.
Galt Industries, Inc., 93 So. 3d 918, 925 (Ala. 2012); Target Media Partners Operating Co., LLC v. Specialty
Mktg. Corp., 177 So. 3d 843, 866-67 (Ala. 2013); Purcell Co. v. Spriggs Enterprises, Inc., 431 So. 2d 515, 519
(Ala. 1983). To prevail on a promissory fraud claim, Plaintiffs must satisfy two additional elements in
addition to the afore-cited factors: (5) proof that, at the time of the misrepresentation, the defendant
possessed the intent not to perform the act promised; and (6) proof that Defendants possessed the
intent to deceive. See Robinson v. Sovran Acquisition Ltd. P’ship, 70 So. 3d 390, 396 (Ala. Civ. App. 2011)
(quoting Coastal Concrete Co. v. Patterson, 503 So. 2d 824, 826 (Ala. 1987)). On a promissory fraud claim,
a plaintiff must establish the defendant possessed the requisite intent to deceive when it issued the
promise, i.e., when it executes a contract. Southland Bank v. A&A Drywall Supply Co., Inc., 21 So. 3d
1196, 1211 (Ala. 2008) (citing Martin v. American Medical Int’l, Inc., 516 So. 2d 640 (Ala. 1987)). A
plaintiff cannot satisfy its burden of proving intent to deceive merely on the basis that a defendant
failed to keep its promise. Wright v. AmSouth Bancorporation, 320 F.3d 1198, 1204 (11th Cir. 2003)
(applying Alabama law). Yet, “[c]ircumstantial evidence can be used to establish an intent not to
perform and an intent to deceive.” Target Media, 177 So. 3d at 867. As discussed in subsequent pages
of text, the pleadings reasonably indicate that Nationwide offered a policy designed to insure against
travel perils, not that it intended to deceive Garber into purchasing a policy that it had no intent of
honoring under any circumstances. Accordingly, the pleadings do not provide a basis for a viable
claim of promissory fraud.
Turnkey more than 72 hours after booking. (Doc. 1, ¶ 62). Garber clicked the link
Turnkey provided, which directed him to a Nationwide website that rendered the
following, alleged misrepresentations regarding Travel Protection Insurance:
a. Protect your vacation investment against unforeseen events like a
hurricane . . . .
b. We provide trip cancellation and interruption coverage protecting
up to 100% of your trip costs for reasons like: weather disruptions
. . . .
c. Protection Brands has partnered with world class, respected
underwriters like Nationwide and Berkshire Hathaway to ensure
you have coverage you can count on.
d. Standard coverage provides 100% reimbursement for over 30
events that could cause you to cancel or interrupt your travel plans.
e. Stuff Happens – Prepare for the Unforeseen. . . . One in six
travelers experience unforeseen circumstances such as an illness, a
storm, or other events that can result in a cancelled or delayed trip
and a loss of all or part of your vacation investment. One of the
most common reasons people consider travel insurance is for the
peace of mind in knowing that your prepaid nonrefundable
investment is protected should your vacation get interrupted . . . or
should you have to cancel the trip altogether.
f. Travel Insurance can help: cover nonrefundable payments such as
vacation rental . . . .
g. Reimburse expenses such as accommodations when travel is
delayed or interrupted due to weather, hurricanes, blizzards and
other natural disasters.
(Id. ¶ 63).
Nationwide also allegedly provided Garber a link to a sample policy, which
mirrors the actual policy language as follows:
TRIP CANCELLATION – The Company will reimburse you, up to the
Maximum Benefit shown on the confirmation of Coverage, If You are
prevented from taking Your Trip for any of the following reasons that are
Unforeseen and takes place after the Effective Date:
Mandatory evacuation (or public official evacuation advisements where
there is no mandatory evacuation) issued by local government authorities
at Your Trip destination due to hurricane or other natural disaster.
(Id. ¶ 64).10
The foregoing statements reasonably indicate that Nationwide offered a policy
designed to insure against travel perils, not that it intended to deceive Garber into
purchasing a policy that it had no intent of honoring under any circumstances. Indeed,
the statements do not indicate Nationwide misrepresented its endeavor to provide trip
cancellation insurance. See Slade, 747 So. 2d at 323 (holding that plaintiffs could not
have relied on insurance agent’s statements about quality of insurance policy because
the “statements amounted to nothing more than mere ‘puffery,’ in light of [plaintiffs’]
level of education and degree of sophistication”); Mason v. Chrysler Corp., 653 So. 2d 951,
953-54 (Ala. 1995) (“This Court has held that statements of opinion amounting to
“puffery” or predictions as to events to occur in the future are not statements
concerning material facts upon which individuals have a right to act and, therefore, will
not support a fraud claim.”) (citations omitted); c.f., Am. Pioneer Life Ins. Co. v. Sherrard,
10 Garber also alleges he reasonably relied upon Nationwide’s misrepresentations when he paid the
premiums for the trip cancellation insurance, and he suffered damages as a result of the
misrepresentations when Nationwide failed to pay his insurance claim. (Doc. 1, ¶¶ 66, 73-74, 83-85,
88-92).
477 So. 2d 287, 291 (Ala. 1985) (Statements by insurance company executive that new
policy was “greatest thing he had ever seen,” that it was company’s “number one
priority,” and that it would “revolutionize the industry” were mere puffery and did not
support claim of fraud.). Garber does not allege any facts, other than Nationwide’s
ultimate non-payment of benefits, indicating that Nationwide lacked the intent to honor
the policy at the time it rendered the above representations. See Killough v. Monkress, No.
5:17-CV-00247-AKK, 2018 WL 3641859, at *5-6 (N.D. Ala. Aug. 1, 2018) (dismissing
fraud claim when plaintiff “failed to allege specific conduct, independent from
[defendant’s] purported . . . failure to perform its contractual obligations, to establish
that [defendant] intended to deceive [plaintiff] at the time the agreement was made, or
to show the existence of representations, other than [defendant’s] contractual promises,
capable of supporting an independent fraud claim”).
Garber’s other allegations amount to the assertion that Nationwide represented
it would pay benefits under the trip cancellation policy, but that it eventually failed to
do so. As those allegations intertwine inextricably with Garber’s breach of contract
claim, they do not provide an actionable foundation for fraud. Compare Voss v. State
Farm Mut. Auto. Ins. Co., No. 1:17-CV-01465-SGC, 2018 WL 4635747, at *8 (N.D. Ala.
Sept. 27, 2018) (rejecting fraud claim that “inextricably linked to the promises made in
the insurance contract”), with NTA Graphics S., Inc. v. Axiom Impressions, LLC, 413 F.
Supp. 3d 1164, 1178-79 (N.D. Ala. 2019) (permitting a fraud claim to proceed when
“the alleged conduct giving rise to [the] fraudulent inducement claims is independent
from the conduct underlying [the] breach of contract claim”).
In summary, as Garber’s fraudulent misrepresentation and deceit claims assert
only Nationwide’s alleged failure to honor contractual promises, Nationwide warrants
judgment on the pleadings for those claims.
IV. Nationwide Warrants Judgment on the Pleadings for Garber’s Fraudulent
Suppression Claim, as Nationwide Did Not Owe Garber a Duty to
Disclose It Would Not Honor His Trip Cancellation Claim Under the
Circumstances Presented, and that Claim Solely Presents Nationwide’s
Alleged Failure to Honor Contractual Promises
Garber asserts a cause of action for “Suppression of Material Facts, § 6-5-102,
Code of Alabama 1975” (Count V). Ala. Code § 6-5-102 provides: “Suppression of a
material fact which the party is under an obligation to communicate constitutes fraud.
The obligation to communicate may arise from the confidential relations of the parties
or from the particular circumstances of the case.” To state a viable claim for fraudulent
suppression, Garber must allege that: (1) Nationwide possessed a duty to disclose an
existing material fact; (2) Nationwide concealed or suppressed that material fact; (3)
Nationwide’s suppression induced him to act or refrain from acting; and (4) he suffered
actual damage as a proximate result. Brett/Robinson Gulf Corp. v. Phoenix on Bay II Owners
Ass’n, Inc., – So. 3d – No. 1180945, 2021 WL 2677854, at *15-16 (Ala. June 30, 2021)
(citing Aliant Bank v. Four Star Invs., Inc., 244 So. 3d 896, 930 (Ala. 2017)). Garber’s
claim for deceit pursuant to Ala. Code § 6-5-104 also addresses suppression, as that
statute encompasses “[t]he suppression of a fact by one who is bound to disclose it or
who gives information of other facts which are likely to mislead for want of
communication of that fact.” Ala. Code § 6-5-104(b)(3).
Garber alleges Nationwide had an obligation to communicate truthful, material
facts of coverage to him, arising from the “confidential relations of the parties or from
the particular circumstances of this case.” (Doc. 1, ¶ 80(I)). In contravention of this
alleged obligation, Nationwide allegedly “acted willfully to deceive, or recklessly without
knowledge, when it did not disclose or communicate to Garber the material truth
regarding coverage.” (Id. ¶ 80(II)). In particular, Nationwide allegedly failed to disclose
the following information:
a. That this travel protection insurance would not Protect his vacation
investment against unforeseen events like a hurricane. . . .
b. That this travel protection coverage would not protect up to 100%
of his trip costs for reasons like: weather disruptions. . . .
c. That this travel protection insurance was not coverage that could
be relied upon.
d. That this travel protection insurance does not provide 100%
reimbursement for weather related events that could cause Garber
to cancel or interrupt his travel plans.
e. That this travel protection insurance would not provide coverage
for an unforeseen weather event like a hurricane.
f. That this travel protection insurance would not reimburse expenses
such as accommodations when travel is delayed or interrupted due
to weather or hurricanes.
g. That this travel protection insurance will not follow the terms and
wording of the policy regarding a claim for reimbursement if a trip
is canceled due to an evacuations order issued due to weather
conditions such as a hurricane.
(Id. ¶ 80(III)).
Even though Garber lodges the bare allegation that Nationwide owed him the
duty to disclose the facts it allegedly omitted, the remainder of the alleged facts
demonstrate Nationwide did not owe any duty supportive of a suppression claim. See
Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (Well-pleaded factual allegations supporting a
viable claim for relief do not encompass mere “labels and conclusions,” legal
conclusions, conclusory statements, or formulaic recitations and threadbare recitals of
the elements of a cause of action.).
“A duty to communicate can arise from a confidential relationship between the
plaintiff and the defendant, from the particular circumstances of the case, or from a
request for information, but mere silence in the absence of a duty to disclose is not
fraudulent.” Flying J Fish Farm v. Peoples Bank of Greensboro, 12 So. 3d 1185, 1192 (Ala.
2008) (citations omitted). The following factors apply in assessing whether alleged
circumstances create a duty of disclosure: “‘(1) the relationship of the parties; (2) the
relative knowledge of the parties; (3) the value of the particular fact; (4) the plaintiff’s
opportunity to ascertain the fact; (5) the customs of the trade; and (6) other relevant
circumstances.’” Bethel v. Thorn, 757 So. 2d 1154, 1162 (Ala. 1999) (quoting Owen, 729
So. 2d at 842-43).
“When one party has superior knowledge of a fact that is unknown to the other
party, and the lack of knowledge will induce the other party to act in a manner in which
he otherwise might not act, the obligation to disclose is ‘particularly compelling.’” Flying
J, 12 So. 3d at 1192 (citations and internal quotation marks omitted). However, superior
knowledge of a fact, without more, does not impose upon a party a legal duty to disclose
such information. Id. (citations and internal quotation marks omitted). “One may also
recover for fraudulent concealment by showing active concealment of a material fact
with an intent to deceive or mislead.” Auburn’s Gameday Ctr. at Magnolia Corner Owners
Ass’n, Inc. v. Murray, 138 So. 3d 317, 330 (Ala. Civ. App. 2013) (citations omitted).
Garber has not alleged a confidential relationship existed between him and
Nationwide, that he requested any particular information that Nationwide failed to
disclose, or that the customs of the trade required Nationwide to explain, at the time it
issued the policy, how it would interpret all policy terms in all contexts. Rather, he
asserts
the relative knowledge of the parties, the value of the particular fact and
the plaintiff’s opportunity to ascertain the facts all point to the existence
of a duty to disclose both [Nationwide’s] overly restrictive use of the term
“prevent” and its decision to add a time limit limiting the peril only to
[t]he day on which the trip was supposed to begin.
(Doc. 29 at 13). However, the pleadings demonstrate Garber retained full access to the
policy language; consequently, he possessed as much knowledge as Nationwide
regarding the policy terms. Thus, Garber does not plausibly allege that Nationwide
sustained any duty to disclose, at the time he purchased the policy, the manner in which
it would eventually construe certain policy terms, particularly under circumstances
which had not yet presented themselves.
Moreover, Garber’s allegations of suppression merely mirror his claim for breach
of contract. He alleges Nationwide wrongfully failed to inform him it would not honor
the trip cancellation policy under the circumstances presented. For the same reasons
warranting rejection of the fraudulent misrepresentation and deceit claims, a
suppression claim that inextricably intertwines with a breach of contract claim cannot
succeed.
In summary, Nationwide warrants judgment on the pleadings for Garber’s
fraudulent suppression claim because Nationwide did not owe Garber a duty to disclose
the particular, alleged facts, and because the claim mirrors Garber’s breach of contract
cause of action.
CONCLUSION AND ORDER
As portrayed herein, the pleadings present triable issues of material fact as to
Garber’s breach of contract and bad faith causes of action, but not as to his fraudulent
misrepresentation, fraudulent suppression, and deceit causes of action. Therefore, the
court PARTIALLY GRANTS Nationwide’s motion for judgment on the pleadings.
The court DISMISSES Garber’s fraudulent causes of action for fraudulent
misrepresentation, fraudulent suppression, and deceit (Counts IV, V, VI, and VII).
DONE and ORDERED this 7" day of December, 2021.
Hf N. fanny IR.
UNITED STATES MAGISTRATE JUDGE
42