Opinion

TocMail Inc. v. Microsoft Corporation

  • 67 F.4th 1255
Court
Court of Appeals for the Eleventh Circuit
Filed
Apr 25, 2023
Status
Published
Nature of suit
NEW
Cited by
6 cases
Authority
More cited than 55.1%

“This case started with allegations in TocMail’s complaint of millions of lost customers and billions in lost sales. Perhaps this was enough to survive a motion to dismiss. At summary judgment, though, a plaintiff needs evidence[.]”

How later courts described this case

  • “This case started with allegations in TocMail’s complaint of millions of lost customers and billions in lost sales. Perhaps this was enough to survive a motion to dismiss. At summary judgment, though, a plaintiff needs evidence[.]”

Written by the judges who cited it.

The opinion

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 1 of 24

[PUBLISH]

In the

United States Court of Appeals

For the Eleventh Circuit

____________________

No. 22-10223

____________________

TOCMAIL, INC.,

Plaintiff-Appellant,

versus

MICROSOFT CORP., a Washington corporation,

Defendant-Appellee.

____________________

Appeal from the United States District Court

for the Southern District of Florida

D.C. Docket No. 0:20-cv-60416-AMC

____________________

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 2 of 24

2 Opinion of the Court 22-10223

Before NEWSOM, LUCK, and TJOFLAT, Circuit Judges.

PER CURIAM:

Microsoft Corporation offers email security software to

shield users from cyberthreats. TocMail, Inc. is a relative new-

comer to the cybersecurity scene and offers a product geared to-

wards a specific type of threat called Internet Protocol (IP) evasion.

TocMail launched its IP-evasion product, got a patent, and then

sued Microsoft for false advertising—all within two months. In its

complaint, TocMail alleged that Microsoft misled the public into

believing that Microsoft’s product offered protection from IP eva-

sion. And TocMail—who had been selling its product for two

months, spent almost nothing on advertising, and had not made a

single sale—alleged billions of dollars in lost profits. Maybe that

was enough to survive a motion to dismiss. The problem is that,

at summary judgment, TocMail failed to back this allegation up

with actual evidence. There’s no evidence that TocMail suffered

any injury at all. And so it lacks standing to sue. This means that

we don’t have jurisdiction to entertain this appeal.

FACTUAL BACKGROUND AND PROCEDURAL HISTORY

Microsoft

Microsoft, one of the world’s largest technology companies,

sells computer software. Microsoft’s Office 365 software includes

programs like Skype, SharePoint, Teams, Outlook, Word, Power-

Point, and Excel. Microsoft also offers an email security service.

The company’s default email security service is responsible for

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 3 of 24

22-10223 Opinion of the Court 3

discarding bad emails before they are delivered to Microsoft’s us-

ers. The default service “scans each message in transit in Office 365

and provides time of delivery protection, blocking malicious hyper-

links in a message.”

In 2015, Microsoft introduced a new and improved email

protection service called Advanced Threat Protection. 1 Advanced

Threat Protection had two main features: Safe Attachments and

Safe Links. Safe Attachments looked for malicious attachments,

and Safe Links looked for malicious links. Safe Links was not a

standalone product and couldn’t be purchased on its own. Instead,

customers could gain access to Safe Links by either buying Ad-

vanced Threat Protection as an add-on to Office 365 or by purchas-

ing an Office 365 suite that came with Advanced Threat Protection.

This case is about Safe Links. While Microsoft’s default se-

curity system protected users at the “time of delivery,” Safe Links

offered “time-of-click” protection. In other words, “attackers

sometimes try to hide malicious URLs with seemingly safe links

that are redirected to unsafe sites by a forwarding service after the

message has been received.” Safe Links helped address that post-

delivery threat. It offered that protection by “evaluat[ing] whether

[a] link [was] good or bad” every time a user clicked on a link.

Safe Links evaluated links in two ways. First, Safe Links had

a reputation service that checked links against a constantly updated

1

Advanced Threat Protection was later renamed Microsoft Defender for Of-

fice 365. Because the parties use the old name, so will we.

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 4 of 24

4 Opinion of the Court 22-10223

list of known malicious links. Second, Safe Links had a detonation

service. The detonation service followed links to the web content

to assess the content and determine if the website was malicious.

Hackers use various forms of “evasion” to circumvent cy-

bersecurity software. For example, hackers use geo evasion, sand-

box evasion, app-level evasion, human-validation evasion, time-

based evasion, and IP evasion. This case revolves around time-

based evasion and IP evasion. Time-based evasion involves a

“[d]elayed launch of phish content.” IP evasion occurs when a link

sends visitors to different websites depending on the visitor’s IP ad-

dress. The point of IP evasion is to send a security program to one

(safe) website and the real user to another (malicious) website.

While there’s no genuine dispute that Safe Links guarded against

at least some forms of time-based evasion, the parties do dispute

whether Safe Links protected users from IP evasion.

Microsoft advertised its Advanced Threat Protection service

through brochures, guides, and other materials. In those materials,

Microsoft touted its service. In one advertisement, for example,

Microsoft said:

Sophisticated attackers will plan to ensure links pass

through the first round of security filters. They do

this by making the links benign, only to weaponize

them after the message is delivered, altering the des-

tination of the links to a malicious site. With Safe

Links, we are able to protect users right at the point

of click by checking the link for reputation and trig-

gering detonation if necessary.

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 5 of 24

22-10223 Opinion of the Court 5

In other words, the advertisement explained that Safe Links—

through time-of-click protection—would shield users from links

that are weaponized after they are delivered. The advertisement

also explained that Microsoft’s “machine learning models” would

“meticulously analyze[]” content to “check for malicious signals

and apply deep link inspection.” And it noted that the “average

malware catch rate for Office 365 email [was] the highest in the

industry at 99.9%.” Microsoft’s other advertisements were similar.

TocMail

TocMail is a relative newcomer to the cybersecurity scene.

On December 12, 2019, four or so years after Microsoft came out

with Safe Links, TocMail made its product available. And months

later, on February 25, 2020, TocMail obtained a patent for its prod-

uct. TocMail describes its product as “a cloud-based, time-of-click

service that provides patented protection against redirects that use

IP evasion to change to a malicious destination after delivery.”

While TocMail and Safe Links both offered time-of-click protec-

tion, the products weren’t the same. The products worked differ-

ently, and Safe Links performed a broader array of tasks.

TocMail hasn’t done much to market its product. In bring-

ing its product to market, TocMail has issued two press releases,

sent some emails to potential investors, and spent a few thousand

dollars on digital advertising. That’s essentially it. TocMail hasn’t

made any sales. TocMail admits that, although over 33,000 people

have visited its website, it has not made a single sale and has zero

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 6 of 24

6 Opinion of the Court 22-10223

revenue. There’s no evidence that TocMail has achieved any rep-

utation in the marketplace.

The Original Complaint

We’ll now walk through the procedural history, focusing on

those parts that speak to TocMail’s standing to sue. TocMail sued

Microsoft on February 26, 2020—the day after TocMail got its pa-

tent. At that point, TocMail’s product had been on the market for

two months. In its complaint, TocMail alleged that Microsoft mis-

led consumers into believing that Safe Links prevented IP evasion.

TocMail alleged that it offered the “only time-of-click redirection

service immune to this attack.”

TocMail estimated that there were about 100 million sub-

scriptions to Microsoft’s Safe Links service at the time, and it al-

leged that Microsoft’s “deception cause[d] these 100 million [users]

to withhold trade from [TocMail].” In other words, TocMail

claimed that “more than 100 million professionals with[e]ld trade

from [it] due to Microsoft’s deceptive practices.” And so

TocMail—which had yet to sell a single product—averred that it

suffered (and would suffer) “more than $43 billion in lost profits.”

TocMail brought two counts: false and misleading advertis-

ing under the Lanham Act, 15 U.S.C. § 1125(a)(1)(B) (count one);

and contributory false and misleading advertising under the Lan-

ham Act, 15 U.S.C. § 1125(a)(1)(B) (count two).

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 7 of 24

22-10223 Opinion of the Court 7

The First Motion to Dismiss

Microsoft moved to dismiss. Microsoft’s primary argument

was that “TocMail lack[ed] [prudential] standing . . . under [sec-

tion] 1125(a) of the Lanham Act.” See generally Lexmark Int’l, Inc.

v. Static Control Components, Inc., 572 U.S. 118 (2014). Microsoft

argued that TocMail didn’t fall within the Lanham Act’s “zone of

interests” because TocMail failed to allege any “economic injury.”

According to Microsoft, TocMail’s claim that it lost out on millions

of customers (and billions of dollars) was simply an “unsupported

conclusion[]” that rested on questionable “assumptions.”

TocMail disagreed. TocMail argued that it had prudential

standing to bring its claims. TocMail said that it fell within the Lan-

ham Act’s zone of interests because it had alleged that it suffered a

commercial injury. In support, TocMail pointed to its allegations

that “more than 100 million [users] with[e]ld trade from [it] due to

Microsoft’s deceptive practices.” These allegations of “injury,”

TocMail said, were enough. Microsoft’s “factual” attack was “for

another day.”

The district court sided with TocMail and denied Microsoft’s

motion to dismiss as to prudential standing. The district court ex-

plained that, to come within the Lanham Act’s zone of interests, “a

plaintiff must allege an injury to a commercial interest in reputa-

tion or sales.” TocMail had alleged that it had “been economically

injured because consumers have withheld, or will withhold, trade

from [it] due to trusting Microsoft’s false advertising.” That, in the

district court’s view, was enough. While Microsoft had attacked

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 8 of 24

8 Opinion of the Court 22-10223

TocMail’s allegations as “speculative,” the district court explained

that its “only inquiry” at that stage was “whether [TocMail] plausi-

bly alleged . . . economic harm––not whether [TocMail] will ulti-

mately prevail on its allegations.” “Drawing all inferences in

[TocMail’s] favor,” the district court found that the complaint ade-

quately alleged “economic harm.” And so the district court con-

cluded that TocMail’s “claims [fell] within the zone of interests pro-

tected by the Lanham Act.” The district court denied Microsoft’s

motion to dismiss as to prudential standing but granted Microsoft’s

motion as to some other claims.

The Amended Complaint

TocMail filed an amended complaint. Its allegations re-

mained more or less the same. TocMail continued to assert that it

was “hindered from selling its patented solution [to IP evasion] be-

cause Microsoft has convinced companies that it ha[d] already

solved this issue.” And, as in its original complaint, TocMail al-

leged that, if not for Microsoft’s false advertising, “all 100 million

[Microsoft] subscriptions would have subscribed to TocMail.” But

this time, TocMail brought only one count: false and misleading

advertising under the Lanham Act, 15 U.S.C. § 1125(a)(1)(B).

The Second Motion to Dismiss

Microsoft moved to dismiss again. This time, Microsoft

turned from prudential standing to the merits and argued that

TocMail failed to state a false advertising claim because TocMail

never alleged that it was (or was likely to be) “injured by

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 9 of 24

22-10223 Opinion of the Court 9

Microsoft’s conduct.” Microsoft said that TocMail’s “lost profits”

theory was “speculative” and “implausible.” “[W]ithout a single

sale, . . . TocMail presume[d] that . . . it would capture all of Mi-

crosoft’s market base[.]” “Such speculative damages cannot state a

plausible claim for relief[.]” In response, TocMail argued that it

“sufficiently [pleaded] injury.”

The district court sided with TocMail again, concluding that

“TocMail sufficiently . . . pleaded injury sufficient to withstand a

[r]ule 12(b)(6) motion.” “As alleged,” the district court explained,

“TocMail and Microsoft compete[d] for the same customers.” And

TocMail alleged that it was “hindered from selling its patented so-

lution because Microsoft . . . convinced companies that [it] already

solved this issue.” The district court found, “[b]ased on these alle-

gations,” that TocMail “sufficiently alleged [an] injury.”

Summary Judgment

Then came time for summary judgment. In its summary

judgment motion, Microsoft challenged each element of TocMail’s

false advertising claim. What matters for our purposes is that Mi-

crosoft argued that no reasonable jury could find that TocMail suf-

fered any injury. Microsoft pointed out that, “[s]ince TocMail be-

came available in December 2019, it has engaged in minimal adver-

tising efforts.” TocMail had “not made a single sale and ha[d] no

revenues.” The company had no “reputation in the marketplace.”

And “TocMail did not engage any expert to conduct any damages

causation analysis.” And so TocMail, Microsoft said, “cannot prove

it has been or is likely to be injured by Microsoft’s advertising.”

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 10 of 24

10 Opinion of the Court 22-10223

TocMail offered two main responses. First, TocMail relied

on the presumption of injury that some courts have held arises in

a two-player market. According to TocMail, “TocMail and Mi-

crosoft are the only cybersecurity vendors that promote their

cloud-based, time-of-click services as effective protection against IP

evasion.” TocMail argued that, because only two companies

(TocMail and Microsoft) purported to offer this protection, the dis-

trict court could presume that at least some consumers would’ve

turned to TocMail if not for Microsoft’s false advertising:

Given the false advertising campaign sustained over

six consecutive years from one of the largest and

most-trusted tech companies, it is inconceivable that

not a single consumer believed Microsoft over a

startup, causing them to withhold trade from

TocMail, Microsoft’s only competitor for cloud-based

protection against IP evasion.

Second, TocMail pointed to evidence that one of Microsoft’s cus-

tomers, Bosch, raised concerns about IP evasion and asked Mi-

crosoft if it would need to add a third-party solution for additional

protection. Microsoft responded that Bosch “should be covered for

email-based threats” with “the full suite of [Advanced Threat Pro-

tection] and the right best practices.” At the same time, Microsoft

said that it “of course encourage[s] customers to take a multi-tiered

approach to security.” And it noted that it was “exploring new

ideas” to prevent IP evasion. TocMail argued that Bosch would

have “look[ed] to” TocMail had “Microsoft told Bosch the truth

about its inability to protect against IP evasion.”

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 11 of 24

22-10223 Opinion of the Court 11

But the district court granted summary judgment for Mi-

crosoft on another element of TocMail’s Lanham Act claim. The

district court explained that, to prove false advertising, a plaintiff

must show that the advertising is literally false or true but mislead-

ing. “If an advertisement is deemed to be literally false, the plaintiff

need not present evidence of consumer deception. If an advertise-

ment is deemed to be true but misleading, the plaintiff must pre-

sent evidence of deception.” The district court concluded that

TocMail failed under both. Because no reasonable jury could find

that Microsoft’s advertising was false or misleading, the district

court entered summary judgment for Microsoft.

TocMail timely appealed. [DE 129]

STANDARD OF REVIEW

Standing “is a threshold jurisdictional question that we re-

view de novo.” Muransky v. Godiva Chocolatier, Inc., 979 F.3d

917, 923 (11th Cir. 2020) (en banc).

DISCUSSION

“Before reaching the merits, we must consider our own ju-

risdiction and that of the district court.” Trichell v. Midland Credit

Mgmt., Inc., 964 F.3d 990, 996 (11th Cir. 2020). “Article III of the

United States Constitution limits the ‘judicial Power’—and thus

the jurisdiction of the federal courts—to ‘Cases’ and ‘Controver-

sies.’” Lewis v. Governor of Ala., 944 F.3d 1287, 1296 (11th Cir.

2019) (en banc) (quoting U.S. Const. art. III, § 2). “One element of

the case-or-controversy requirement is that plaintiffs must establish

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 12 of 24

12 Opinion of the Court 22-10223

that they have standing to sue.” Clapper v. Amnesty Int’l USA, 568

U.S. 398, 408 (2013) (cleaned up). “The law of Article III standing,

which is built on separation-of-powers principles, serves to prevent

the judicial process from being used to usurp the powers of the po-

litical branches.” Id.

The “irreducible constitutional minimum of standing” con-

sists of three elements. Lujan v. Defs. of Wildlife, 504 U.S. 555, 560

(1992). “The plaintiff must have (1) suffered an injury in fact,

(2) that is fairly traceable to the challenged conduct of the defend-

ant, and (3) that is likely to be redressed by a favorable judicial de-

cision.” Spokeo, Inc. v. Robins, 578 U.S. 330, 338 (2016).

These three elements—injury in fact, causation, and redress-

ability—must be “supported in the same way as any other matter

on which the plaintiff bears the burden of proof, i.e., with the man-

ner and degree of evidence required at the successive stages of the

litigation.” Lujan, 504 U.S. at 561. “At the pleading stage, general

factual allegations of injury resulting from the defendant’s conduct

may suffice[.]” Id. But when it comes time for summary judgment,

“the plaintiff can no longer rest on such mere allegations, but must

set forth by affidavit or other evidence specific facts, which for pur-

poses of the summary judgment motion will be taken to be true.”

Id. (cleaned up); see also Clapper, 568 U.S. at 411–12 (same).

But that doesn’t mean that any evidence will do at summary

judgment. For one thing, “speculation does not suffice.” Summers

v. Earth Island Inst., 555 U.S. 488, 499 (2009). The Supreme Court

has been reluctant, for example, “to endorse standing theories that

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 13 of 24

22-10223 Opinion of the Court 13

rest on speculation about the decisions of independent actors.”

Clapper, 568 U.S. at 414. For another, a conclusory affidavit can’t

create a genuine issue. It’s not enough “to replace conclusory alle-

gations of the complaint . . . with conclusory allegations of an affi-

davit.” Lujan v. Nat’l Wildlife Fed’n, 497 U.S. 871, 888 (1990); see

also McKenny v. United States, 973 F.3d 1291, 1303 (11th Cir. 2020)

(“[C]onclusory affidavits lack probative value.”).

Our focus here is on the first standing requirement: injury

in fact. To establish an injury in fact, a plaintiff must show “an in-

vasion of a legally protected interest which is (a) concrete and par-

ticularized; and (b) actual or imminent, not conjectural or hypo-

thetical.” Lujan, 504 U.S. at 560 (cleaned up). In other words, the

plaintiff must “present specific, concrete facts showing that the

challenged conduct will result [or has resulted] in a demonstrable,

particularized injury to the plaintiff.” Miccosukee Tribe of Indians

v. Fla. State Athletic Comm’n, 226 F.3d 1226, 1229 (11th Cir. 2000)

(quotations omitted).

TocMail failed to meet this standard. That’s because

TocMail has offered no evidence from which a reasonable jury

could find that it suffered any injury. TocMail’s theory is that Mi-

crosoft’s “false advertising campaign,” in which Microsoft (alleg-

edly) promised protection from IP evasion, caused consumers to

“withhold trade from TocMail.” But TocMail didn’t offer testi-

mony from any witness saying that he or she would have pur-

chased TocMail’s product if not for Microsoft’s advertising.

TocMail didn’t offer any expert testimony calculating TocMail’s

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 14 of 24

14 Opinion of the Court 22-10223

lost sales from consumers who went with Microsoft. TocMail

didn’t produce a survey showing that consumers had any interest

in buying TocMail’s product. There’s no evidence, in other words,

that TocMail would have ever sold anything to any consumer—

even putting Microsoft’s advertising to the side.

In fact, the evidence suggests that TocMail wasn’t harmed

at all. For starters, TocMail sued Microsoft the day after it got its

patent. At the time, TocMail had only been selling its product for

two months. TocMail had done minimal advertising, and there’s

no evidence that TocMail had achieved any reputation in the mar-

ketplace. And TocMail hasn’t made a single sale and has zero rev-

enue.

There’s more evidence that TocMail hasn’t lost out on any

sales because of Microsoft’s advertising. TocMail itself says that it

did some “test marketing.” In three separate test runs, TocMail

drove around 10,000 visitors to TocMail’s website (for a total of

33,000 visitors). According to TocMail, “10,000 visitors is a repre-

sentative sample of the behavior that 1 million visitors would have

(with approximately 95% certainty).” “So [it] knew that if 10,000

people visited [its] site and none of them purchased the product,

that [it] would have a million people visit the site with the same

reaction.” And that’s what happened: not a single sale and “radio

silence.”

All we’re really left with, then, is speculation. See Stardust,

3007 LLC v. City of Brookhaven, 899 F.3d 1164, 1170 (11th Cir.

2018) (“Speculation does not create a genuine issue of fact; instead,

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 15 of 24

22-10223 Opinion of the Court 15

it creates a false issue, the demolition of which is a primary goal of

summary judgment.” (quotation omitted)). TocMail’s chief exec-

utive officer, for example, speculated that some of those 33,000 vis-

itors would have bought TocMail’s product if not for Microsoft’s

advertising, saying “of course . . . there would be some people in

there who rejected [TocMail’s product] just because they believed

that they already have the protection.” It would be “ridiculous,”

he said, to suppose otherwise. But TocMail’s chief admitted that

he had no “interaction” with any visitors and had no way to “quan-

tify” who declined to purchase TocMail’s product for what reasons.

There’s no evidence that any of those visitors had even seen Mi-

crosoft’s advertising or bought Microsoft’s product.

We’ve combed the record for any evidence of an injury in

fact and have come up empty. Here’s the closest we could find.

First, the record contains some conclusory claims of lost sales. For

example, TocMail’s interrogatory answers say:

Despite over 33,000 visitors to TocMail’s website

who responded to an advertisement regarding pro-

tection against phishing attacks, and despite TocMail

being the sole provider of a pure cloud-based time-of-

click solution to thwarting the very attack that Mi-

crosoft falsely promoted it solved years ago, TocMail

has had no sales due to Microsoft’s false advertising.

Hence, Microsoft has prevented TocMail from break-

ing into the market.

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 16 of 24

16 Opinion of the Court 22-10223

TocMail’s chief also testified, when asked “[h]ow much money [he

was] asking the jury for,” that he was “asking the jury for the

amount . . . that [TocMail was] losing due to not being able to pro-

tect tens of millions of consumers due to [Microsoft’s] false adver-

tisings, which would be in the tens of billions of dollars, possibly,

or single digit.” But how do we know that TocMail lost any sales?

There’s no testimony, survey, or other evidence showing lost sales.

All we have is TocMail’s claim of billions of dollars in losses. The

problem is that a conclusory (and unsupported) claim won’t do it.

See McKenny, 973 F.3d at 1303 (finding a party failed to meet its

burden at summary judgment where the party offered “conclu-

sory” evidence that “contain[ed] no explanation or details as to

how the [party] arrived at [its conclusion]”); see also, e.g., Ga. Re-

publican Party v. Sec. & Exch. Comm’n, 888 F.3d 1198, 1203 (11th

Cir. 2018) (finding no standing where the party “d[id] not offer any

factual support for [its] general assertion that [it would] be ‘signifi-

cantly hinder[ed]’ in some way”).

Second, TocMail offered an expert, Marcie Bour, who calcu-

lated “[l]ost [p]rofits to TocMail . . . based on TocMail capturing a

market share equivalent to Microsoft’s seats for Office products

sold with [Advanced Threat Protection].” In other words, the ex-

pert assumed that, “[b]ut for Microsoft’s [alleged] false advertis-

ing,” TocMail “would have captured a market share equivalent to

Microsoft’s seats for Office products sold with [Advanced Threat

Protection].” Bour estimated that TocMail’s future lost profits

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 17 of 24

22-10223 Opinion of the Court 17

were about $15.3 billion but later reduced this figure to $9.5 billion

for the first time during her deposition.

But TocMail’s expert was clear that she was not saying that

TocMail actually suffered this (or any other) injury. Bour admitted,

for example, that she didn’t “have any data that there were ever

any damages caused by any users . . . that would have switched to

TocMail.” Over and over again, she testified that “the assump-

tion[] for the lost profits [is] that TocMail would [have] provided

[its product] based on the number of seats, the number of licenses

that are currently being sold” by Microsoft. In other words, Bour

was calculating a theoretical lost profits figure if TocMail had sold

its product to every Microsoft customer—not the lost profits

TocMail actually suffered (or would likely suffer). TocMail con-

ceded as much:

Bour will not be testifying that Microsoft’s false ad-

vertisements caused X number of consumers to with-

hold trade from TocMail, nor that the false advertise-

ments caused a certain group to withhold trade, nor

the length of time for damages.

....

Rather, Bour’s damages model presumes a market

share of users for TocMail if Microsoft would have

never engaged in its false advertising[.]

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 18 of 24

18 Opinion of the Court 22-10223

Bour, TocMail said, would not be testifying as to “actual damages.”

In short, TocMail’s expert assumed injury but offered no evidence

as to injury.

Third, at summary judgment, TocMail pointed to evidence

that one of Microsoft’s customers, Bosch, raised concerns about IP

evasion and asked Microsoft if it would need to add a third-party

solution for additional protection. TocMail argued that Bosch

would have “look[ed] to” TocMail had “Microsoft told Bosch the

truth about its inability to protect against IP evasion.” But, even if

TocMail is right that Microsoft failed to inform Bosch of its short-

comings as to IP evasion, TocMail has no evidence that Bosch

would have bought anything from TocMail. It was TocMail’s de-

cision not to depose anyone from Bosch. And we can’t speculate

about what Bosch would or wouldn’t have done. See Clapper, 568

U.S. at 414 (expressing “reluctance to endorse standing theories

that rest on speculation about the decisions of independent ac-

tors”). TocMail lacks standing.

On similar facts, we have dismissed cases for lack of stand-

ing. Take Bochese v. Town of Ponce Inlet, 405 F.3d 964 (11th Cir.

2005), for example. In that case, the plaintiff entered an agreement

with a private developer that gave the developer an option to buy

the plaintiff’s land for $950,000. Id. at 970, 979. The contract was

subject to the developer “obtaining the necessary approvals from

the Town of Ponce Inlet, Florida for the construction of a 70 foot

high condominium in a manner and design acceptable to [the de-

veloper] at [the developer’s] sole discretion.” Id. at 970.

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 19 of 24

22-10223 Opinion of the Court 19

Eventually, the developer’s plans fell through with the town. Id. at

979. So the plaintiff sued the town, claiming $950,000 in damages.

Id. at 973, 980.

We held that the plaintiff lacked standing. While the plain-

tiff claimed “to have suffered as a result of the [t]own’s rescission

. . . the loss of $950,000 in profits he expected to earn from selling

his land,” that “alleged injury . . . amount[ed] to no more than con-

jecture.” Id. at 984. That’s because “[a] series of substantial varia-

bles, over which [the plaintiff] himself had utterly no control, stood

between [the plaintiff] and the $950,000 he hoped to earn.” Id. at

985. This included, for example, the town approving the complex,

the town allowing the complex to reach seventy feet, the approval

being in a manner acceptable to the developer in its sole discretion,

all of this happening by the closing date, and more. Id. “We simply

[could not] conclude that the loss of a hypothetical and uncertain

prospect of earning a sum of money amount[ed] to an ‘actual’ or

‘imminent’ injury.” Id.

A similar thing is true here. TocMail’s claim assumes:

(1) that consumers read Microsoft’s advertising, (2) that consumers

understand IP evasion, (3) that consumers are concerned about IP

evasion, (4) that consumers would be willing to buy computer se-

curity programs from a company without any reputation, (5) that

consumers would pay the price TocMail is charging, and so on. As

in Bochese, we can’t conclude that this hypothetical and uncertain

prospect of earning money amounts to an actual or imminent in-

jury.

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 20 of 24

20 Opinion of the Court 22-10223

In the end, TocMail had over a year to conduct discovery

leading up to summary judgment. All TocMail needed was some

evidence that it suffered an injury: some testimony, some survey,

some report. But TocMail has none. Instead, TocMail has given

us nothing but conclusory (and unsupported) claims of billions of

dollars in damages and speculation about what consumers may or

may not have done absent Microsoft’s advertising that those con-

sumers may or may not have seen. TocMail’s product was on the

market for two months, protected by a patent for a single day, had

no reputation in the marketplace, and had never once been pur-

chased. No reasonable jury could find—on our record—that

TocMail suffered an injury in fact. And so TocMail lacks standing.

When asked about Article III standing at oral argument,

TocMail responded that we can “presume” an injury in fact (for

purposes of standing) because, in its view, TocMail and Microsoft

operated in a two-player market. For this, TocMail (mainly) relied

on Merck Eprova AG v. Gnosis S.p.A., 760 F.3d 247 (2d Cir. 2014).

There, the Second Circuit noted—while addressing the merits of a

false advertising claim (not standing)—that, to prove false advertis-

ing under the Lanham Act, a plaintiff must prove that it “has been

injured as a result of the [defendant’s] misrepresentation.” Id. at

255 (cleaned up); see also Hickson Corp. v. N. Crossarm Co., 357

F.3d 1256, 1260 (11th Cir. 2004) (“To succeed on a false advertising

claim under . . . the Lanham Act, a plaintiff must establish that . . .

[it] has been—or is likely to be—injured as a result of the false ad-

vertising.”).

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 21 of 24

22-10223 Opinion of the Court 21

The Second Circuit then held “that where . . . the parties op-

erate in the context of a two-player market . . . and deliberate de-

ception ha[s] been proved, it is appropriate to utilize [a] legal pre-

sumption[] of . . . injury for the purposes of finding liability in a

false advertising case brought under the Lanham Act.” Merck, 760

F.3d at 251. In that case, the Second Circuit concluded that the

district court properly presumed injury because there “was a mar-

ket with only two direct competitors” and the “plaintiff ha[d] met

its burden of proving deliberate deception.” Id. at 260. The de-

fendant had misrepresented its product as something it wasn’t: a

pure dietary supplement as opposed to a mixed one. Id. “Because

[the defendant’s] only competitor for such a pure product at the

time was Merck, it follow[ed] that Merck was damaged by [the de-

fendant’s] false advertising of a mixed product as a pure one.” Id.

The Second Circuit’s ruling in Merck is inapposite because

the presumption of injury went to the merits of a false advertising

claim and not to Article III standing. In other words, the court pre-

sumed an injury for purposes of establishing liability when a de-

fendant in a two-player market intentionally deceived consumers.

But the court didn’t say anything about standing. And that’s not

surprising. While it may make sense to presume injury in assessing

the merits, presuming an injury in fact for purposes of standing

would raise serious constitutional questions. That’s because stand-

ing is jurisdictional, and our limited jurisdiction hinges on a plaintiff

demonstrating, “through specific facts,” an injury that is “(a) con-

crete and particularized; and (b) actual or imminent, not

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 22 of 24

22 Opinion of the Court 22-10223

conjectural or hypothetical.” Lujan, 504 U.S. at 560, 563 (cleaned

up). A legal presumption would seem to fall short of showing

(through specific facts) a concrete and actual injury.

More than that, the presumption of injury employed by

Merck is based on an assumption about how third parties will be-

have. The presumption of injury requires us to presume that third-

party consumers would have purchased a plaintiff’s product if not

for a defendant’s false advertising. But this presumption collides

head on with the Supreme Court’s “reluctance to endorse standing

theories that rest on speculation about the decisions of independ-

ent actors.” Clapper, 568 U.S. at 414; see also, e.g., California v.

Texas, 141 S. Ct. 2104, 2117 (2021) (“We have said that, where a

causal relation between injury and challenged action depends upon

the decision of an independent third party . . . , standing is not pre-

cluded, but it is ordinarily substantially more difficult to establish.”

(cleaned up)). The presumption would flip this reluctance on its

head, by presuming the very thing the Supreme Court has told us

not to speculate about: how independent third parties will act. In

short, we can’t presume an injury in fact.

Indeed, the Tenth Circuit has criticized the same argument

that TocMail has advanced here. In Hutchinson v. Pfeil, 211 F.3d

515 (10th Cir. 2000), the plaintiff—to prove standing—relied on the

“line of authority involv[ing] a ‘presumption of . . . injury’ that al-

lows a factfinder to presume injury caused by representations

which are literally false or demonstrably deceptive.” Id. at 522.

“[T]his presumption,” the Tenth Circuit explained, is “invoked

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 23 of 24

22-10223 Opinion of the Court 23

primarily to resolve the merits of Lanham Act claims—to establish

injury as an essential element of the claim . . . —when the plaintiff,

typically a commercial competitor of the defendant, clearly has

standing.” Id. But this presumption alone cannot serve to prove

standing. See id. The cases that use the presumption of injury

“merely support the proposition that when a plaintiff with an oth-

erwise sufficient interest to have standing shows that its interest

has been subjected to patently false representations, harm suffi-

cient to sustain a claim and justify equitable relief may be pre-

sumed.” Id.; cf. Ortho Pharm. Corp. v. Cosprophar, Inc., 32 F.3d

690, 697 (2d Cir. 1994) (“Because consumer behavior is unpredict-

able, and because of the general rule in our [c]ircuit against making

presumptions of injury . . . favorable to the plaintiff, we affirm the

district court’s decision dismissing [the plaintiff’s] Lanham Act

claims for lack of standing.”). We agree with the Tenth Circuit’s

criticism. The presumption cannot be used to show Article III

standing.

CONCLUSION

This case started with allegations in TocMail’s complaint of

millions of lost customers and billions in lost sales. Perhaps this

was enough to survive a motion to dismiss. At summary judg-

ment, though, a plaintiff needs evidence of Article III standing. But

TocMail’s allegations never found support in the record. Without

standing, the federal courts are powerless to hear a case. So we

VACATE the district court’s summary judgment and REMAND to

USCA11 Case: 22-10223 Document: 36-1 Date Filed: 04/25/2023 Page: 24 of 24

24 Opinion of the Court 22-10223

the district court with instructions to dismiss this case without prej-

udice for lack of standing.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

A word about cookies

We need a few to keep you signed in and the library working. The rest help us see which pages people use and where they get stuck. They stay off unless you say yes.