stating that “[t]he role of this Court is to prevent unlawful [Title VII] practices, not to act as a super personnel department that second-guesses employers’ business judgments. Our sole concern is whether unlawful discriminatory [or retaliatory] animus motivates a challenged employment decision.” (alterations in original) (citation omitted)
How later courts described this case
- stating that “[t]he role of this Court is to prevent unlawful [Title VII] practices, not to act as a super personnel department that second-guesses employers’ business judgments. Our sole concern is whether unlawful discriminatory [or retaliatory] animus motivates a challenged employment decision.” (alterations in original) (citation omitted)
- holding that, to establish a prima facie claim of discrete retaliation, the plaintiff must show “(1) that she engaged in statutorily protected activity, (2) that she suffered an adverse action, and (3) that the adverse action was causally related to the protected activity.” (cleaned up)
- explaining that an HR employee is “expected to interact with complaining employees in an effort to internalize the resolution of any complaint and thereby avoid, if possible, the external resolution of that complaint, such as the filing of an EEOC charge and a subsequent lawsuit.”
- holding that two month period between EEOC charge and termination was insufficient to show causation
Written by the judges who cited it.
The opinion
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[PUBLISH]
IN THE UNITED STATES COURT OF APPEALS
FOR THE ELEVENTH CIRCUIT
________________________
No. 16-16850
________________________
D.C. Docket No. 3:14-cv-00153-TCB
ANDREA GOGEL,
Plaintiff-Appellant,
versus
KIA MOTORS MANUFACTURING OF
GEORGIA, INC.,
Defendant-Appellee.
________________________
Appeal from the United States District Court
for the Northern District of Georgia
________________________
(July 29, 2020)
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Before WILLIAM PRYOR, Chief Judge, WILSON, MARTIN, JORDAN,
ROSENBAUM, JILL PRYOR, BRANCH, GRANT, TJOFLAT,∗ ED CARNES,∗∗
MARCUS,∗∗∗ and JULIE CARNES,∗∗∗∗ Circuit Judges.∗∗∗∗∗
BRANCH, Circuit Judge, delivered the opinion of the Court, in which WILLIAM
PRYOR, Chief Judge, GRANT, TJOFLAT, ED CARNES, MARCUS, and JULIE
CARNES, Circuit Judges, joined.
WILLIAM PRYOR, Chief Judge, filed a concurring opinion.
JORDAN, Circuit Judge, filed an opinion concurring in the judgment.
WILSON, Circuit Judge, filed an opinion concurring in part and dissenting in part.
MARTIN, Circuit Judge, filed a dissenting opinion, in which ROSENBAUM and
JILL PRYOR, Circuit Judges, joined.
ROSENBAUM, Circuit Judge, filed a dissenting opinion, in which MARTIN and
JILL PRYOR, Circuit Judges, joined.
∗ We heard this case en banc while Judge Tjoflat was an active judge, and he elected to
continue to participate in the decision of this case after becoming a senior circuit judge. See
Eleventh Circuit Rule 35-9 (“Senior circuit judges of the Eleventh Circuit . . . may continue to
participate in the decision of a case that was heard or reheard by the court en banc at a time when
such judge was in regular active service.”).
∗∗ We heard this case en banc while Judge Ed Carnes was an active judge, and he elected
to continue to participate in the decision of this case after becoming a senior circuit judge. See
Eleventh Circuit Rule 35-9 (“Senior circuit judges of the Eleventh Circuit . . . may continue to
participate in the decision of a case that was heard or reheard by the court en banc at a time when
such judge was in regular active service.”).
∗∗∗ We heard this case en banc while Judge Marcus was an active judge, and he elected to
continue to participate in the decision of this case after becoming a senior circuit judge. See
Eleventh Circuit Rule 35-9.
∗∗∗∗ Senior Circuit Judge Julie Carnes elected to participate in this decision pursuant to
28 U.S.C. § 46(c).
∗∗∗∗∗ Judge Newsom is recused. Judge Robert J. Luck joined the Court on November 19,
2019 and did not participate in this decision. Similarly, Judge Barbara Lagoa joined the Court on
December 6, 2019 and did not participate in this decision. Likewise, Judge Andrew Brasher
joined the Court on June 30, 2020 and did not participate in this decision.
2
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BRANCH, Circuit Judge:
After being fired by Kia Motors Manufacturing Georgia, Inc. (“Kia”),
Andrea Gogel sued her former employer, asserting claims for gender and national-
origin discrimination and retaliation under Title VII of the Civil Rights Act of
1964, 42 U.S.C. §§ 2000e-2(a) and 2000e-3(a), and 42 U.S.C. § 1981. The district
court granted summary judgment in favor of Kia on all claims, and Gogel appealed
to our court. A panel of this Court affirmed as to Gogel’s discrimination claims,1
but the majority opinion reversed the district court’s grant of summary judgment as
to Gogel’s claim that Kia fired her in retaliation for her exercise of protected
conduct. Gogel v. Kia Motors Mfg. of Ga., Inc., 904 F.3d 1226 (11th Cir. 2018),
vacated, 926 F.3d 1290 (11th Cir. 2019) (granting rehearing en banc). One
member of the panel dissented as to the reversal of summary judgment in favor of
Kia on Gogel’s retaliation claim. See Gogel, 904 F.3d at 1239–48.
We granted rehearing en banc to consider whether the district court erred in
granting summary judgment on Gogel’s claim that she was fired in retaliation for
1
Gogel alleged that she had been fired both because of her sex and national origin and in
retaliation for protected activity. Concluding that there was no evidence that a discriminatory
motive based on Gogel’s sex or national origin led to her being fired, the panel opinion held that
summary judgment was warranted as to any termination claim based on those grounds. Gogel v.
Kia Motors Mfg. of Ga., Inc., 904 F.3d 1226, 1239 (11th Cir. 2018), vacated, 926 F.3d 1290
(11th Cir. 2019) (granting rehearing en banc). Gogel also alleged that Kia had discriminated
against her based on her sex and national origin when it failed to characterize her Team Relations
manager position as being Head of Department. The panel opinion concluded that Gogel
abandoned this claim on appeal. Id. at 1233 n.3. We agree with and adopt both of these rulings
by the panel.
3
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engaging in protected conduct. After careful review of the record and having the
benefit of oral argument, we affirm the grant of summary judgment as to Gogel’s
retaliation claim under Title VII and § 1981.
I. BACKGROUND 2
Formed in 2006 and located in the rural community of West Point, Georgia,3
Kia is a subsidiary of the Korean Kia Motors Corporation, whose president and
CEO at the time was Byung Mo Ahn. Each department within the company had a
Korean coordinator who worked in tandem with the American managers at Kia.
The Korean coordinators were hired by the parent Kia company in South Korea
and served three- to four-year assignments at the local Kia before being rotated
out. These Korean coordinators were heavily involved in decision-making at Kia.4
As for the American management, Randy Jackson, a white American male,
was initially hired as the director of Human Resources and thereafter promoted to
Senior Vice President of Human Resources and Administration. In effect, Jackson
2
Because we hear this appeal following a grant of summary judgment in favor of Kia, we
take the facts of this case in the light most favorable to Gogel. Essex Ins. Co. v. Barrett Moving
& Storage, Inc., 885 F.3d 1292, 1299 (11th Cir. 2018).
3
West Point, Georgia is located 81 miles from Atlanta, 81 miles from Montgomery,
Alabama, and 135 miles from Birmingham, Alabama.
4
As will be discussed further in this opinion, because of the Korean coordinators’
significant involvement in the decision-making at Kia, tensions developed as some American
managers came to resent what they perceived as a lack of respect for and deference to the
American managers’ input.
4
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was the chief administrative officer for Kia. Human Resources was divided into
two units: a unit that handled the administrative end of employee relations, such as
hiring, background checks, and payroll (hereinafter “HR”), and the Team Relations
unit, which handled virtually every other aspect of employee relations once an
employee was on board, including the receipt of allegations by employees of
harassment and discrimination, as well as the investigation of those allegations.
Robert Tyler, a white American male, was selected as the manager of the HR
department. Gogel, a white American female, was hired in 2008 as Kia’s Team
Relations Department Manager, with three assistant managers who reported
directly to her. As the manager of Team Relations, she oversaw all of these
investigations and reported back to Jackson with the results and her
recommendations.
The events giving rise to the specific issue before us began during the tenure
of an employee named Diana Ledbetter, a white American female hired in 2008 as
a staff member of Kia’s General Affairs department. The General Affairs
department was responsible for a variety of miscellaneous operational duties,
including overseeing the cafeteria, office furniture, office supplies and machinery,
and janitorial services. The General Affairs department was also responsible for
special events, including “celebration functions,” “dinners or any kind of
conferences or any kind of meetings,” catering, flowers, and the like. Ledbetter
5
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had been hired as a General Affairs specialist and told that she would be
responsible for “Protocol and Events.” These events often involved visits by the
Korean president of the company, Mr. Ahn, and other Korean officials. As to
protocol, the events were designed to be consistent with the protocol followed for
such dignitaries in Korea. And it was this protocol to which Ledbetter objected.
Specifically, she was asked to pour wine for the Korean executives at these events
and, upon their arrival at the plant, to hold flowers and say, “Welcome, Chairman.”
As a result, some unidentified co-workers teased her as being a “geisha.”
Ledbetter disliked having to perform these duties. In addition, Ledbetter
told Gogel that she believed that Ledbetter’s supervisor, K.M., 5 a black American
female, was involved in a romantic relationship with President Ahn. This alleged
relationship was of concern to Ledbetter because she believed this relationship
enabled K.M. “to improperly use her position of manager to control subordinate
employees” like Ledbetter. Ledbetter spoke to Gogel and others about this issue
and requested that she be transferred away from K.M.’s supervision. Jackson
agreed to transfer Ledbetter to Team Relations but told her that she had a better
chance of a promotion if she stayed in General Affairs. Her dislike of working
under K.M. notwithstanding, Ledbetter decided she would rather stay in General
5
For purposes of this opinion, we refer to Ledbetter’s supervisor by her initials “K.M.”
6
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Affairs with the prospect of a promotion. In September 2010 she was designated
the “acting” assistant manager of General Affairs. Nonetheless, Ledbetter
continued to ask Gogel to investigate what she believed to be an inappropriate
relationship between K.M. and Ahn.
In fact, Gogel sought permission from Jackson in late 2008 to investigate the
relationship between President Ahn and K.M. because of the possibility that K.M.
might be “utilizing th[e] relationship to the detriment of others” and that K.M.
might not have fully consented to the relationship. Gogel was concerned about
“the risk that [the relationship] could create for the company” and she wanted to
investigate the issue to make sure that the company was not “at risk” from “people
being treated in a way differently than they should be treated, from a legal and an
ethical perspective.” Accordingly, she asked Jackson if she could conduct an
investigation as to whether President Ahn and K.M. were having an affair.
Jackson declined to authorize such an investigation.
Shortly thereafter, Kevin Kim, the Korean Coordinator for HR and
Jackson’s counterpart, asked Gogel to investigate K.M. secretly regarding her
treatment of other team members and whether there was any “falsification of time”
on her part, but he did not direct an investigation regarding President Ahn. Kim
directed Gogel not to reveal this investigation to Jackson. Within a few weeks,
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however, Kim asked Gogel to stop the investigation and to destroy any information
she had gathered related to the investigation.
In March 2009, Jackson designated Tyler as the Head of Department
(“HOD”) over both Team Relations and HR and indicated that this new title was
based on Tyler’s years of experience and longevity with Kia. Given the significant
responsibilities of her position, Gogel objected that she was not likewise
designated as an HOD over Team Relations.6
After Gogel was not given a head of department designation in 2009, she
met with Jackson and Tyler and informed them that she believed she did not
receive the HOD title because of her gender and that there was a gender issue
within the company. Indeed, as her complaint recounts, Gogel believed that the
Korean management held antiquated views about the role of women in the
workplace, generally, and that as to Gogel, specifically, she was not sufficiently
listened to or respected by the Korean managers.
In August 2010, Jackson sent Gogel an email asking for her thoughts on how
the Team Relations department could be improved. Gogel sent two lengthy emails
in response that Jackson summarized as stating that “her department was being
hampered by micro-management from people who did not understand the work
6
This grievance constituted a substantial part of the basis for her claim of national origin
and sex discrimination, which claim she has now abandoned on appeal.
8
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being performed, did not respect her successes or the passion she brought to her
job, and did not give her the freedom that she regarded ‘as a basic aspect of being
an American and working in an American environment.’” Having received this
and other input indicating that American managers felt they were not being given
appropriate decision-making authority, Jackson asked Tyler to gather information
as to the concerns of American management, including some specific factual
examples.
Conferring with Gogel and some other members of American management,
Tyler drafted and presented a lengthy Report of Concerns, setting out the American
managers’ unhappiness with the Korean managers and the lack of deference and
respect they believed these managers showed their American counterparts. This
report was delivered to Jackson in late September 2010. On October 12, 2010,
Jackson attempted to speak to Gogel about the concerns expressed in the report,
but she indicated her discomfort speaking to Jackson and instead indicated that she
would prefer to talk to an independent or outside investigator. A couple of days
later, however, Gogel met with Jackson. The meeting ended when Jackson had
another appointment. Thereafter, Gogel sent an email to Jackson, Tyler, Webb,
and one of the Korean coordinators, explaining that Tyler had informed her that the
matter was closed because “it was difficult to address issues that [Gogel] would not
give information about.” Gogel expressed her disagreement with the
9
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characterization that she was uncooperative and noted that Jackson was the one
who ended the interview. Further, she asserted that she told Jackson she would
answer any questions he had, but he did not follow up with her. Gogel requested
an independent investigation into her concerns.
Thereafter, on November 10, 2010, Gogel filed her first charge with the
Equal Employment Opportunity Commission (“EEOC”), alleging that she was not
awarded an HOD designation due to gender and national origin discrimination.
Kia received this charge on November 22, 2010. On November 19, 2010, Tyler
also filed a charge with the EEOC, alleging national origin discrimination and
retaliation.
Given the sensitivity of Gogel’s and Tyler’s positions and their special
access to the plant’s entire workforce, Jackson and Kia general counsel Charles
Webb requested on Friday, December 3, 2010, that Gogel and Tyler each sign an
agreement to prevent any misuse of their positions in their continuing interactions
with employees.7 As relevant to the present appeal, this agreement provided that
7
Tyler signed the agreement on that same day, December 3. Tyler nonetheless violated
this agreement on two separate occasions, when he downloaded dozens of documents. See Tyler
v. Kia Motors Mfg. Ga., Inc., 702 F. App’x 945, 948 (11th Cir. 2017); Tyler v. Kia Motors Mfg.
Ga., Inc., 2016 WL 9663168, at *8–9 (N.D. Ga. Aug. 1, 2016). Learning of this conduct, Kia
initiated an investigation into Tyler’s computer activities and discovered that Tyler had
forwarded hundreds of emails from Kia networks to his personal email accounts. Tyler, 2016
WL 9663168, at *9. Kia suspended Tyler and ultimately terminated him on January 6, 2011,
stating in the termination letter that Kia “ha[d] lost confidence in [his] trustworthiness and
10
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Gogel would neither “use [her] position to solicit or influence Team Members to
make claims against [Kia]” nor would she “make any written or verbal statements
to Team Members that malign the company.” 8
Expressing discomfort about signing the agreement until her lawyer could
first review it, Gogel initially refused to sign the agreement and was placed on
administrative leave. On Monday, December 6, 2010, which was the next business
day, Gogel signed the agreement.9 She was allowed to return to work that same
day. On December 16, 2010, Gogel requested four additional days off (from
therefore, [Kia] ha[d] no alternative but to discharge [him] immediately.” Id. (internal quotation
marks omitted).
Tyler subsequently sued, alleging retaliatory termination in violation of Title VII and
§ 1981. The district court granted summary judgment to Kia. On appeal, we affirmed the grant
of summary judgment, concluding that even though Tyler’s filing of an EEOC charge constituted
protected activity, his violation of the agreement constituted a neutral, non-retaliatory reason for
terminating him, and that Tyler had failed to show that this ground was pretextual. Tyler, 702 F.
App’x at 949–52.
8
The agreement provided:
By signing below, I agree as follows:
A. I will not discuss my EEOC charge or similar claims against [Kia] with Team
Members and will not use my position to solicit or influence Team Members
to make claims against [Kia];
B. I will not put any Team Members, including my reports, in any conflict of
interest by seeking their assistance in any fact finding or any information
gathering related to my claim against [Kia];
C. I will not make any written or verbal statements to Team Members that
malign the company; and
D. I will not seek access to any files or documents that relate in any way to the
merits of my claim or similar claims against [Kia].
9
We note that there is nothing in the record that indicates that Gogel contested any of the
agreement’s terms.
11
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January 4, 2011 through January 7, 2011), which Jackson approved. Then, on
December 22, 2010, Kia gave Gogel a discretionary $12,000 bonus and Jackson,
who handed her the check, told her she was doing a good job and shook her hand.
Things changed dramatically on December 23, however. Unbeknownst to
Jackson, on December 10, 2010, Diane Ledbetter had filed her own EEOC charge
asserting a claim of discrimination based on her sex, national origin, and
“Caucasian” race. She also alleged the creation of a hostile work environment
based on the job duties she was assigned, Kia’s refusal to transfer her to her
preferred department, Kia’s refusal to investigate whether a co-worker had
received a promotion because she was having a sexual relationship with a
supervisor, and being told by some Korean managers that “good mothers stay at
home and don’t work.”
On the afternoon of December 23, Jackson received written notice of
Ledbetter’s EEOC charge. The charge itself indicated that it was faxed from the
same law firm that Gogel and Tyler were using in the litigation of their own
charges: an Atlanta law firm named Barrett & Farahany. Jackson explained in his
deposition that “it was very concerning” and “very puzzl[ing]” to him that
Ledbetter happened to choose the “same law firm” as Gogel and Tyler. Concerned
that Gogel and Tyler were now “recruiting” other employees to sue the company,
Jackson quickly emailed his Korean counterpart, Kim, to alert him and President
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Ahn that it appeared that Gogel and Tyler were recruiting other employees to sue
Kia. Jackson explained in his deposition that he was so shaken by the possibility
that Gogel might be recruiting employees to sue Kia because, as Team Relations
manager, Gogel was responsible for trying to resolve employee complaints
internally, not to recruit employees to sue the company.
Immediately after Jackson received notification on December 23 of
Ledbetter’s EEOC charge, the Kia plant closed for the Christmas holidays.
Thereafter, when the plant reopened during the first week of January 2011, and
while Gogel was still on vacation, one of Gogel’s subordinates, Arthur Williams,
approached Jackson and general counsel Webb and expressed concerns regarding
the conduct of Gogel and Tyler. Williams, a black American male, was one of
three assistant managers working under Gogel in the Team Relations department,
and he enjoyed a friendly relationship with Ledbetter. According to Williams,
during October or November 2010 he noticed that Gogel and Ledbetter were
meeting at various times. Then, at some point in November, Ledbetter confided in
Williams that she, Gogel, and Tyler were planning to sue the company and were all
working with the same attorney to do so.
After this revelation by Ledbetter, Williams began “paying close attention”
and observed frequent meetings between Gogel and Ledbetter, as well as three to
five meetings between Gogel, Ledbetter, and Tyler. Sometimes the meetings
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between Gogel and Ledbetter would last from morning until lunch, and after the
weekly Friday afternoon meetings, Gogel and Ledbetter would sometimes stay
behind, continuing to meet privately even as Williams left for the evening between
5 and 6 p.m. All the while, Ledbetter kept telling Williams that she, Gogel, and
Tyler were going to sue and use the same attorney. Further, Ledbetter indicated to
Williams that Gogel was the ringleader and the catalyst for the trio’s decision to
take legal action. All of these developments were startling to Williams because
Gogel’s and Tyler’s conduct was so at odds with the mission of the Team
Relations department to try to “keep lawsuits from happening,” not to instigate
them.
Williams conveyed the above information to Jackson and Webb when he
met with them in January. In short, Jackson learned from Williams that Gogel and
Tyler were frequently meeting with and actively encouraging Ledbetter to sue Kia,
that they were coordinating through the use of the same lawyer, and that Gogel was
the leader of these endeavors.10 Jackson likewise thought it “very strange” that
Gogel and Ledbetter had been engaging in such frequent meetings. Williams
10
When asked in his deposition whether he had indicated to Jackson and Webb that
Gogel was the leader, Williams responded to the effect that that he had just “repeated [] what
Diana [Ledbetter] told me” and that what Ledbetter “was telling” Williams was that “they were
all filing and they all had the same attorney” and that Gogel was the “leader.” Williams
understood Gogel to be the “catalyst” for the bringing of the EEOC charges because Ledbetter
had led him to believe that Gogel was the “ringleader.”
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further informed Jackson that Gogel exhibited a strong animus against the Korean
management team and that she “hated the Koreans.”
In addition, another assistant Team Relations manager, Paul Grimes, a black
American male, also met with Jackson during this same period of time, and he
corroborated some of the information provided by Williams. Grimes confirmed
that Williams told him that Ledbetter, Gogel, and Tyler were going to sue the
company and that they were trying to “persuade” Ledbetter to “join them in suing”
Kia. Like Williams, Grimes was incredulous that Gogel and Tyler would behave
in this way, but he nonetheless started “paying attention,” and noticed “suspicious
meetings behind closed doors.” He informed Jackson and Webb that “the entire
[Team Relations] department was wondering what was occurring with Diana
[Ledbetter] meeting with Andrea [Gogel] for such long periods of time” and that
“[t]hey would meet as often as three times a week and for several hours.” Further,
“[a]s [the] time approached when they filed their charges,” Gogel, Tyler, and
Ledbetter “were meeting nearly every day . . . for 1-1.5 hours.” 11
Having received the above information from Williams and Grimes, on
January 7, 2011, Jackson and Webb called Gogel in for a meeting. They began by
stating that Webb needed information concerning Ledbetter in order to respond to
11
Ledbetter disputes some of the statements attributed to her and Gogel disputes the
accuracy of some of Williams’ and Grimes’ testimony. See infra at 54 n.24. We discuss those
disputes and the extent to which they are relevant to our ultimate decision later in this opinion.
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the latter’s recent EEOC charge. During this meeting, they inquired whether
Gogel had “colluded” with Ledbetter and whether she had violated the December
6 agreement. The discussion focused on Gogel’s relationship with Ledbetter,
meetings she had with Ledbetter, and what her conversations had been with
Ledbetter. Gogel denied having any significant interactions with Ledbetter,
explaining that her recent meetings had concerned only trivial operational
issues. 12
Jackson placed Gogel on administrative leave following the January 7, 2011
meeting and ultimately terminated her employment on January 19, stating in his
deposition, “I was totally convinced that [Gogel] had solicited and encouraged
other team members to file a lawsuit against the company. I had lost total
confidence and trust in her to perform her jobs, her job duties that she was hired to
do, and I could not continue her employment with Kia.” The formal termination
letter provided as follows:
As you know, your position as Manager of Team Relations in
Human Resources is critically important to [Kia]. One of your
primary duties is to investigate potential discrimination or harassment
claims, either personally or by directly supervising those conducting
the investigations, in order to protect [Kia] by taking prompt action
when warranted. You and [Kia] previously recognized the potential
for conflict of interest in the discharge of your duties, and on
12
During this litigation, however, Gogel admitted to telling Ledbetter that she did not
trust the people at Kia “to listen to or deal with any concerns” and that Gogel was planning
“to seek outside assistance” regarding her own complaints against Kia. Gogel also concedes
that she provided Ledbetter with the name of the attorney with whom Gogel had chosen to
meet.
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December 6, 2010, you signed the attached [agreement]. In this
document you agreed that you would not solicit or influence team
members to make claims against [Kia], you would not put any team
members in a conflict of interest, you would not make any written or
verbal statements to team members that malign the company, and that
you would not seek to access files or documents that relate in any way
to the merits of your claims.
As we discussed on January 7, 2011, Diana Ledbetter filed a
cha[r]ge of discrimination against [Kia] on December 10, 2010. Part
of this charge alludes to claims that [Kia], including Human
Resources, did not properly investigate her complaints against [Kia].
In investigating this charge, [Kia] received credible reports that
[Ledbetter] discussed her intent to file a claim with you in advance of
doing so, that you did not attempt to encourage [her] to internalize the
complaint (rather than to externalize the complaint), and that you did
not notify [Kia] about the likely filing of a charge by another
individual. You were seen by multiple people having numerous,
lengthy private conferences with Ms. Ledbetter during the last two-
three months, yet you denied having any significant recent interaction
with her. Based on our investigation, one could conclude that you
encouraged or even solicited the filing of the charge. At the very
least, there is an appearance of a conflict of interest sufficient to cause
[Kia] to lose confidence in the loyalty and trust that is required by
your position.
Also, since your administrative leave began, we have received
additional reports from within your department and elsewhere which
caused [Kia] to lose faith in you as a manager. Team Members fear
retaliation from you, find inappropriate your stated and demonstrated
personal dislike for many of the managers at [Kia], and are concerned
by your demonstrated animus toward the Korean culture at [Kia].
Finally, some of the Team Members you supervise perceive that you
do not support [Kia’s] positive conciliatory approach to dealing with
issues, but instead prefer a combative win-lose approach which often
escalates issues unnecessarily.
Therefore, [Kia] has no alternative but to discharge you
immediately.
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Following her termination, Gogel filed a second EEOC charge in which she
alleged retaliation by Kia. Specifically, Gogel stated that she had been discharged,
that Kia said it had discharged her for encouraging another employee to file a
charge of discrimination with the EEOC, and that she believed she had been
retaliated against due to her opposition to unlawful acts under Title VII. Kia
subsequently filed its position statement with the EEOC regarding the second
charge, explaining that Gogel “was responsible for conducting and overseeing
investigations, administering corrective action, and evaluating and improving team
member morale. . . . [Gogel] was also responsible for investigating and correcting
any and all complaints of harassment and discrimination in the workplace.” Kia
explained that after receiving notice of Gogel’s first EEOC charge, it had her sign
the December 6 agreement “[i]n an attempt to protect [Kia’s] team members and
proprietary information.” Thereafter, upon receiving Ledbetter’s EEOC charge
and conducting an investigation, Kia discovered from other employees that
Ledbetter and Gogel had met several times, yet Gogel denied these interactions
when questioned. Further, Kia noted that “there were no reports of discrimination
documented or investigations opened regarding Ledbetter during the time period in
question. [Gogel] did not attempt to defuse the situation or handle it in any manner
in which she was employed to do.” Moreover, “after the meetings with [Gogel],
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Ledbetter contacted [Gogel’s] attorney for representation purposes.” Finally, Kia
noted that:
[i]t became obvious to [Kia] that [Gogel] was blatantly dishonest
when explicitly questioned about Diana Ledbetter. Further, she did
not perform her job, but instead encouraged a team member to sue
[Kia] and seek outside counsel to deal with her discrimination charge
instead of handling it in-house. This was clearly a breach of trust, a
conflict of interest, and a blatant failure to perform her job duties.
Accordingly, [Gogel] was terminated on January 19, 2011.
After receiving a right to sue notice from the EEOC, Gogel filed the
underlying action. In her amended complaint, Gogel alleged in relevant part that
Kia terminated her in retaliation for her filing of the first EEOC charge. The
parties filed cross-motions for summary judgment, and the district court denied
Gogel’s motion and granted Kia’s motion. With regard to the retaliation claim, the
district court concluded that Kia did not fire Gogel in retaliation for conduct
protected by Title VII, but instead fired her for a legitimate reason: solicitation of a
subordinate to file an EEOC charge against Kia, in contravention of her job
responsibilities. Gogel appealed, contending that the district court erred in
granting summary judgment for two main reasons: (A) there is a triable issue of
fact as to whether the real reason Kia fired Gogel was because she had filed her
own EEOC charge, not because she solicited another employee to sue the
company, and (B) Kia’s stated reason for terminating Gogel’s employment—
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Gogel’s alleged solicitation of Ledbetter—was itself protected conduct under Title
VII’s opposition clause and could not justify Gogel’s termination.
II. STANDARD OF REVIEW
We review a district court’s grant of summary judgment de novo, “view[ing]
the evidence in the light most favorable to the non-moving party.” Thomas v.
Cooper Lighting, Inc., 506 F.3d 1361, 1363 (11th Cir. 2007). Although “questions
of fact in job discrimination cases are ‘both sensitive and difficult’ and ‘[t]here will
seldom be “eyewitness” testimony as to the employer’s mental processes,’ . . .
‘none of this means that trial courts or reviewing courts should treat discrimination
differently from other ultimate questions of fact.” Chapman v. AI Transp., 229
F.3d 1012, 1026 (11th Cir. 2000) (en banc) (quoting St. Mary’s Honor Ctr. v.
Hicks, 509 U.S. 502, 524 (1993)) (first alteration in original). In other words, “the
summary judgment rule applies in job discrimination cases just as in other cases.”
Id. Summary judgment is proper if the evidence shows “that there is no genuine
dispute as to any material fact and the movant is entitled to judgment as a matter of
law.” Fed. R. Civ. P. 56(a). Further, “[a] mere ‘scintilla’ of evidence supporting
the opposing party’s position will not suffice; there must be enough of a showing
that the jury could reasonably find for that party.” Walker v. Darby, 911 F.2d
1573, 1577 (11th Cir. 1990); see also Matsushita Elec. Indus. Co., Ltd. v. Zenith
Radio Corp., 475 U.S. 574, 587 (1986) (“Where the record taken as a whole could
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not lead a rational trier of fact to find for the non-moving party, there is no
‘genuine issue for trial.’” (quoting First Nat’l Bank of Ariz. v. Cities Serv. Co., 391
U.S. 253, 289 (1968))).
III. DISCUSSION
Title VII prohibits an employer from retaliating against “any . . . employee[]
. . . because [s]he has opposed any practice made an unlawful employment
practice” by Title VII, “or because [s]he has made a charge, testified, assisted, or
participated in any manner in an investigation, proceeding, or hearing under
[Title VII].” 42 U.S.C. § 2000e-3(a). The first part of the anti-retaliation
provision is known as the “opposition clause” and the second part as the
“participation clause.” See E.E.O.C. v. Total Sys. Servs., Inc., 221 F.3d 1171, 1174
(11th Cir. 2000). Retaliation claims are also cognizable under 42 U.S.C. § 1981
and are analyzed under the same framework as Title VII claims. See CBOCS W.,
Inc. v. Humphries, 553 U.S. 442, 452–57 (2008); Standard v. A.B.E.L. Servs., Inc.,
161 F.3d 1318, 1330 (11th Cir. 1998).
To make a prima facie case for a claim of retaliation under Title VII, a
plaintiff must first show (1) that “she engaged in statutorily protected activity,”
(2) that “she suffered an adverse action,” and (3) “that the adverse action was
causally related to the protected activity.” Jefferson v. Sewon Am., Inc., 891 F.3d
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911, 924 (11th Cir. 2018); Bryant v. Jones, 575 F.3d 1281, 1307–08 (11th Cir.
2009).
Once the prima facie case is established, it creates a “presumption that the
adverse action was the product of an intent to retaliate.” Bryant, 575 F.3d at 1308.
The burden of production then shifts to the employer to rebut the presumption by
articulating a legitimate, non-discriminatory reason for the employment action. Id.
If the employer produces such a reason, the presumption is rebutted, and the
plaintiff must then demonstrate that the “proffered reason was merely a pretext to
mask [retaliatory] actions.” Id. To establish the necessary causation, a plaintiff
must demonstrate that “her protected activity was a but-for cause of the alleged
adverse action by the employer.” Univ. of Tx. Sw. Med. Ctr. v. Nassar, 570 U.S.
338, 362 (2013). In other words, “a plaintiff must prove that had she not [engaged
in the protected conduct], she would not have been fired.” Jefferson, 891 F.3d at
924. “Importantly, throughout this entire process, the ultimate burden of
persuasion remains on the employee.” Sims v. MVM, Inc., 704 F.3d 1327, 1333
(11th Cir. 2013).
A. Summary Judgment is Warranted on Gogel’s Retaliation Claim
Alleging that She Was Fired Because She Filed An EEOC Charge
In support of her retaliation claim, Gogel contends that the real reason Kia
fired her was because she had filed an EEOC charge—which is clearly protected
conduct under Title VII’s participation clause—not because she solicited another
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employee to sue the company. In other words, Gogel argues that Kia’s stated
reason for her termination—her recruitment of a subordinate to sue the company—
is a pretext intended to mask its true reason for taking this action. This argument is
without merit.
Kia concedes, and we will likewise assume, that Gogel established a prima
facie case as to her retaliation claim based on her filing of the first EEOC charge.
Specifically, (1) the filing of her first EEOC charge constituted protected conduct;
(2) thereafter, Gogel was fired; and (3) there was a causal connection between the
two events sufficient to withstand the requirements for making a prima facie case,
which has traditionally required a showing “that the protected activity and the
adverse action were not wholly unrelated.”13 Goldsmith v. Bagby Elevator Co.,
13
As noted, for purposes of proving causality in a Title VII retaliation claim, the
Supreme Court in Nassar held that a plaintiff must prove that but for the protected conduct, the
defendant would not have taken the particular adverse action. We and other circuit courts have
integrated this but-for standard into our summary judgment analysis. See Knox v. Roper Pump
Co., 957 F.3d 1237, 1245 (11th Cir. 2020); Jefferson, 891 F.3d at 924; cf. Nesbitt v. Candler
Cty., 945 F.3d 1355, 1359 (11th Cir. 2020) (applying the “but for” test to a summary judgment
decision involving the antiretaliation provision of the False Claims Act).
Circuit courts, however, have been inconsistent on the question whether Nassar’s but-for
causation standard applies at the prima facie stage of the summary judgment analysis or whether
it is at the pretext stage of the analysis when the plaintiff must satisfy this standard. Compare
Foster v. Univ. of Md.-E. Shore, 787 F.3d 243, 252 (4th Cir. 2015) (a plaintiff must show at the
pretext stage “that retaliation was the real reason for the adverse employment action” and that the
adverse action “would not have occurred in the absence of—that is, but for—the defendant’s
conduct.” (alteration adopted) (internal quotation marks omitted)); Garcia v. Prof. Contract
Serv., Inc., 938 F.3d 236, 243 (5th Cir. 2019) (a plaintiff must satisfy the Nassar but-for test at
the pretext stage of the analysis); Carvalho-Grevious v. Del. State Univ., 851 F.3d 249, 258–59
(3d Cir. 2017) (likewise requiring the plaintiff to satisfy the but-for test at the pretext stage of the
analysis) with Mollet v. City of Greenfield, 926 F.3d 894, 896–97 (7th Cir. 2019) (applying the
Nassar but-for test at the prima facie stage); Bekkem v. Wilkie, 915 F.3d 1258, 1271 (10th Cir.
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513 F.3d 1261, 1277–78 (11th Cir. 2008) (quoting Simmons v. Camden Cty. Bd. of
Educ., 757 F.2d 1187, 1189 (11th Cir. 1985)). The burden of production then
shifted to Kia to articulate a legitimate, non-retaliatory reason for firing Gogel.
Kia articulated such a reason. Specifically, Kia explained that it fired Gogel not
because she filed an EEOC charge, but because she had recruited another
employee to sue the company, which conduct Kia believed to have rendered Gogel
ineffective in her position as Team Relations manager.14 Thus, Kia rebutted the
presumption, arising from Gogel’s prima facie showing, that the adverse action
was the product of an intent to retaliate. Bryant, 575 F.3d at 1308.
Therefore, to defeat summary judgment, Gogel had to demonstrate that
Kia’s proffered reason for its decision—Gogel’s solicitation of Ledbetter to sue
Kia—was merely a pretext to mask its real reason—Gogel’s filing of an EEOC
charge—and that but for this latter action Kia would not have fired her. We have
2019) (same); Redlin v. Grosse Point Pub. Sch. Sys., 921 F.3d 599, 614–15 (6th Cir.
2019)(implying that the Nassar test applies at the prima facie stage).
In Jefferson, we did not squarely address whether the but-for test should apply at the
prima facie or pretext stage of analysis, but we did remark that, in the summary judgment
context, the question was whether a reasonable jury could find that the employer’s “explanation
was pretextual and that [the plaintiff’s] complaint was the ‘but-for cause’ of her termination.”
Jefferson, 891 F.3d at 925. In Roper, we also applied Nassar’s but-for standard when discussing
whether a reasonable jury could find that the plaintiff was terminated based on his protected
activity, a question that arises during the pretext stage of analysis. Roper, 957 F.3d at 1245–46.
Likewise, we will assume here that the but-for test is to be applied at the pretext stage of the
summary judgment examination, and our analysis so proceeds under this assumption.
14
We address in subsection B Gogel’s contention that her alleged recruitment of
Ledbetter was itself protected conduct under Title VII and therefore could not justify her
termination.
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repeatedly emphasized that “[p]rovided . . . the proffered reason is one that might
motivate a reasonable employer, an employee must meet that reason head on and
rebut it . . . .” Chapman, 229 F.3d at 1030; see also Hornsby-Culpepper v. Ware,
906 F.3d 1302, 1312 (11th Cir. 2018); Ash v. Tyson Foods, Inc., 664 F.3d 883,
892–93 (11th Cir. 2011); Alvarez v. Royal Atl. Dev., Inc., 610 F.3d 1253, 1265–66
(11th Cir. 2010); Wilson v. B/E Aerospace, Inc., 376 F.3d 1079, 1088 (11th Cir.
2004). Thus, to establish pretext at the summary judgment stage, a plaintiff must
demonstrate “such weaknesses, implausibilities, inconsistencies, incoherencies, or
contradictions in the employer’s proffered legitimate reasons for its action that a
reasonable factfinder could find them unworthy of credence.” Jackson v. Ala.
State Tenure Comm’n, 405 F.3d 1276, 1289 (11th Cir. 2005) (quoting Combs v.
Plantation Patterns, 106 F.3d 1519, 1538 (11th Cir. 1997)). “[A] reason is not
pretext for [retaliation] ‘unless it is shown both that the reason was false, and that
[retaliation] was the real reason.’” Springer v. Convergys Customer Mgmt. Grp.
Inc., 509 F.3d 1344, 1349 (11th Cir. 2007) (quoting Brooks v. Cty. Comm’n of
Jefferson Cty., 446 F.3d 1160, 1163 (11th Cir. 2006)). And to repeat, in
determining whether the plaintiff has met her burden to show pretext, we remain
mindful that it is the plaintiff’s burden to provide evidence from which one could
reasonably conclude that but for her alleged protected act, her employer would not
have fired her.
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Gogel has not shown “weaknesses, implausibilities, inconsistencies,
incoherencies, or contradictions” in Kia’s stated reason for discharging her—her
solicitation of another employee to sue the company—sufficient to provide a
legitimate ground for a reasonable factfinder to find that explanation to be
unworthy of credence. In short, she has failed to provide evidence showing that
but for her filing of an EEOC charge, Kia would not have fired her. As noted, Kia
did not fire Gogel upon receiving notice of her EEOC charge on November 22,
2010. To the contrary, Kia granted her request for additional vacation time,
awarded her a $12,000 discretionary bonus, and Jackson advised Gogel that she
was doing a good job. It was only when Kia later learned—46 days after it had
received her EEOC charge15—that Gogel had recruited a subordinate to sue the
company that Kia concluded Gogel could no longer function in her highly sensitive
position as manager of Team Relations and that she must therefore be discharged.
15
Gogel and our dissenting colleagues, Judges Martin and Wilson, argue that evidence of
pretext is present because her termination in January 2011 was in close temporal proximity to the
filing of her own November 2010 EEOC charge. While close temporal proximity between the
protected conduct and the adverse employment action can establish pretext when coupled with
other evidence, temporal proximity alone is insufficient. See Johnson v. Miami-Dade Cty., 948
F.3d 1318, 1328 (11th Cir. 2020) (temporal proximity of less than two months was insufficient
by itself to establish pretext); Hurlbert v. St. Mary’s Health Care Sys., Inc., 439 F.3d 1286, 1298
(11th Cir. 2006) (the close temporal proximity of two weeks was evidence of pretext but
“probably insufficient to establish pretext by itself”); Wascura v. City of South Miami, 257 F.3d
1238, 1244–45 (11th Cir. 2001) (a three and one-half month period between the employee’s
protected conduct and her termination was, standing alone, insufficient to demonstrate pretext).
And here, an intervening event—Kia’s discovery of information indicating that Gogel had
solicited Ledbetter to sue and had provided her with the name of an attorney to use—undermined
the significance of any temporal proximity.
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Gogel is necessarily arguing that if she had recruited Ledbetter to sue the company
and referred her to an attorney, but had never filed her own EEOC charge, Kia
would not have fired her. Yet, there is no evidence16 to reasonably support an
inference that Kia would have fired Gogel following the filing of Gogel’s charge
had the Ledbetter matter not later come to its attention. 17 In fact, all the record
16
In support of their argument that a reasonable jury could have concluded that Gogel’s
filing of the first EEOC charge was the “but-for” cause of Kia’s decision to fire her, our
dissenting colleagues cite to evidence they say shows that Robert Tyler was likewise retaliated
against when he was fired after he filed his EEOC Charge. In other words, they argue that
because Kia engaged in similar retaliation toward another employee who filed an EEOC charge,
Gogel has bolstered her claim that she too was fired because she had filed a charge.
At least one problem with this argument is the fact that our Court has reviewed Tyler’s
retaliation claim and concluded that Kia did not retaliate against Tyler based on his filing of a
charge. Specifically, Kia was granted summary judgment on Tyler’s claim of retaliatory
termination, and we affirmed that grant on appeal. See Tyler, 702 F. App’x at 952. In affirming,
we noted that Kia had stated that it fired Tyler because he improperly downloaded confidential
files to his personal computer in violation of both company policy and the conflict of interest
agreement he entered after filing his EEOC charge. Id. at 951. We concluded that Tyler had not
“provide[d] any evidence demonstrating ‘weaknesses, implausibilities, or inconsistencies’” in
Kia’s proffered justification sufficient to show that Kia’s non-retaliatory reasons for firing him
were pretextual. Id. While Tyler, which involves a different plaintiff, does not represent the law
of the case, its reasoning nonetheless applies equally to Gogel’s claim of pretext, which we
likewise find to be unsupported by the evidence.
Similarly, Ledbetter’s assertion that, after Gogel’s termination, she felt pressured to drop
her own EEOC charge and to acknowledge that Gogel had played a role in her decision to file an
EEOC charge does not suggest a weakness, implausibility, or inconsistency in Kia’s explanation
that it fired Gogel, not because Gogel had filed an EEOC charge, but because Gogel had acted in
contradiction of Kia’s core expectations for a person in her position. See id.
17
Indeed, our dissenting colleague, Judge Martin, earlier appeared to share this view in
her majority panel opinion (now vacated) when, in rejecting Gogel’s claim that she was
terminated because of her gender and national origin, she stated, “Rather, the record strongly
indicates that Kia fired Ms. Gogel for assisting Ms. Ledbetter with her charge.” Gogel, 904 F.3d
at 1239. As to the majority panel opinion’s discussion of the retaliation claim, Gogel’s filing of
the first EEOC charge was apparently deemed so unlikely a candidate for the protected activity
retaliated against that the majority panel opinion never even mentioned it as a possible basis for
the retaliation claim. Instead, the majority panel opinion focused solely on whether Gogel’s
alleged solicitation of another employee to sue constituted protected activity, concluding that
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evidence pointed to the continuation of the employment relationship between
Gogel and Kia after Gogel filed her charge. Conversely, had Gogel only recruited
Ledbetter to sue the company, providing her with the name of an attorney to use in
this endeavor—but never filed her own EEOC charge 18—nothing in the record
supports an inference that Kia would have tolerated such conduct from its Team
Relations manager. See discussion infra in subsection B. In short, having failed to
demonstrate that Kia’s stated reason for firing her was a pretext to mask a
retaliatory motive, Gogel has necessarily failed to show that a reasonable jury
could find that but for the filing of her EEOC charge she would not have been
fired.
“Viewing the evidence in the light most favorable to Ms. Gogel, the record shows that Kia fired
her for engaging in protected opposition activity, which she carried out in a reasonable manner.”
Gogel, 904 F.3d at 1238.
18
Our dissenting colleague, Judge Rosenbaum, faults us for limiting ourselves to
consideration of Gogel’s filing of the first EEOC Charge and for failing to consider whether one
could infer that Kia fired Gogel because of her prior complaints concerning perceived
mistreatment of herself and others. Although Gogel has certainly provided in great detail her
version of her interactions with Kia, including internal complaints she made during her
employment, she has focused on the filing of her first EEOC charge, which charge claimed
discrimination based on Kia’s refusal to designate her position as an HOD, as the primary event
triggering Kia’s decision to fire her. At any rate, consideration of any prior incidents between
Gogel and Kia—many of them occurring long before Gogel ever filed a charge—does not
change the above analysis. Despite Gogel’s earlier internal complaints while employed with
Kia, Kia fired her only when it became aware of facts suggesting that she had recruited Ledbetter
to sue the company. There is no evidence to suggest that Kia would have allowed Gogel to
remain as Team Manager once Kia received information that Gogel had solicited a subordinate
to sue the company and had provided that employee with the name of a lawyer to use—
regardless of whether or not Gogel had previously complained internally. Thus, this “prior
complaints” evidence does not satisfy Gogel’s burden to demonstrate pretext or otherwise
provide evidence from which one could reasonably infer that but for these prior complaints, Kia
would not have fired her.
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B. Gogel’s Solicitation of Ledbetter Did Not Constitute Protected
Activity
Alternatively, Gogel argues that her termination violates Title VII and
§ 1981 because, even assuming arguendo that she recruited Ledbetter to sue the
company, as Kia came to believe, such conduct is itself protected activity under the
opposition clause and, therefore, it could not provide Kia with a legitimate,
nonretaliatory reason for her termination. In response, Kia contends that by
attempting to recruit another employee to sue Kia, Gogel’s action so conflicted
with her responsibilities as Team Relations manager that it cannot be considered to
constitute protected activity. Because the parties have assumed that Kia’s stated
reason for firing Gogel cannot rebut her prima facie case of retaliation under the
participation clause if that reason would violate the opposition clause, we assume
that premise without deciding the question.
1. Legal Framework
The question then is whether, in light of her responsibilities in the Team
Relations Department, Gogel’s recruitment of a subordinate to sue the company
constituted conduct protected against retaliation under the opposition clause. Our
precedent provides a ready answer: when the means by which an employee
expresses her opposition “so interferes with the performance” of her job duties
“that it renders [her] ineffective in the position for which [she] was employed,” this
oppositional conduct is not protected under Title VII’s opposition clause. Rosser
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v. Laborers’ Int’l Union of N. Am., Local No. 438, 616 F.2d 221, 223 (5th Cir.
1980). And here, Gogel’s efforts to recruit an employee to sue the company so
clearly conflicted with the performance of her job duties as the manager of the
Team Relations department that it rendered her ineffective in that position and
reasonably prompted Kia to conclude that it could no longer trust her to do the job
for which she was being paid.
“[I]t is well established that the protection afforded by [Title VII’s
opposition clause] is not absolute.” Rollins v. Fla. Dep’t of Law Enf’t, 868 F.2d
397, 400–01 (11th Cir. 1989). To qualify for protection under the opposition
clause, “the manner in which an employee expresses her opposition to an allegedly
discriminatory employment practice must be reasonable.” Id. at 401. When
examining the reasonableness of the manner of an employee’s conduct, we
“balanc[e] the purpose of the statute and the need to protect individuals asserting
their rights thereunder against an employer’s legitimate demands for loyalty,
cooperation and a generally productive work environment.” Id.
In fact, since Rosser, we have repeatedly recognized that some otherwise
protected oppositional conduct can fall outside Title VII’s protection if the conduct
so interferes with an employee’s performance of her job duties that it renders her
ineffective in the position in which she is employed. For instance, in Hamm v.
Members of the Board of Regents of the State of Florida, 708 F.2d 647, 654 (11th
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Cir. 1983), we affirmed the dismissal of a Title VII retaliation claim for failing to
state a prima facie case, holding that the plaintiff failed to show protected activity
because the plaintiff’s activities in opposition to alleged discrimination conflicted
with the plaintiff’s essential duties as a human resources advisor. Specifically,
Hamm’s “duties included investigating instances of alleged discrimination, filing
written reports of her findings with the appropriate supervisory personnel, and
recommending appropriate action for their final approval or disapproval.” Id. The
record showed, however, that rather than follow her employer’s established
procedures for resolving discrimination complaints, the employee consistently
acted as an advocate on behalf of aggrieved employees. Id. at 653–54. We
concluded that her actions were not protected under Title VII because she
“repeatedly chose to work outside the framework [her employer] was attempting to
establish to deal with discrimination claims. [And] [a]n employer may remove an
employee from a position similar to that at issue here without violating Title VII
based on the manner in which the employee undertakes his or her duties.” Id. at
654.
Similarly, in Whatley v. Metropolitan Atlanta Rapid Transit Authority
(“MARTA”), 632 F.2d 1325, 1326 (5th Cir. 1980), the plaintiff, an Equal
Employment Opportunity compliance officer for MARTA, alleged that he was
retaliated against when he was terminated after engaging in protected conduct by
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filing a formal discrimination complaint on behalf of another employee. On
appeal, we affirmed the denial of his retaliation claim, concluding that the plaintiff
was not fired because he had participated in a statutorily protected activity (filing
the complaint). Id. at 1329. Instead, he was fired because he had violated the
company’s normal reporting procedures and assumed a role that conflicted with his
job responsibilities. Id. In so holding, we emphasized that “[f]ailing to follow
prescribed administrative procedures is not a statutorily protected activity. Title
VII cannot be held to immunize an employee from all consequences of his
behavior merely because part of his job happens to require the handling of
discrimination complaints.” Id.
Additionally, in Jones v. Flagship International, 793 F.2d 714, 716 (5th Cir.
1986), the plaintiff was in-house legal counsel and the Manager of Equal
Employment Opportunity Programs for her employer, and her duties included
investigating charges of discrimination brought against the company, conciliating
such charges, representing the company before various agencies, and preparing an
affirmative action plan. At some point, the plaintiff experienced sexual harassment
in the workplace and complained to her superiors, but her grievances were ignored.
Id. at 716–17. She then filed a charge with the EEOC alleging pay discrimination
and sexual harassment. Id. at 717. Upon learning of her charge, her employer
suspended her with pay. Id. Following her suspension, Jones’s employer received
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information that Jones also solicited another employee to file a discrimination
charge against the company and invited another employee to join in a lawsuit
against the company. Id. Jones was later fired, and she brought a retaliation claim.
Id. at 717–18. Discussing the impact of Jones’s solicitation of another employee to
sue the company, the Fifth Circuit cited Rosser for the proposition that even
sincere opposition to discriminatory practices under Title VII “may be so
disruptive or inappropriate as to fall outside the protections of § 704(a).” Id. at
728. The court agreed that an employer’s right to run its business must be
balanced against the rights of an employee to express her grievances and promote
her own welfare. Id. However, the court noted that the plaintiff’s “right to express
her grievances and promote her own welfare did not depend on others joining in
her suit.” Id. Thus, applying the above tests to the facts before it, the Fifth Circuit
concluded that, given Jones’s particular job responsibilities, her solicitation of
others to sue the company was not protected conduct for purposes of a retaliation
claim. Id. Jones is very similar to the case at hand, and we have cited the Fifth
Circuit’s decision in Jones with approval. See Rollins, 868 F.2d at 401 (noting that
Jones is “consistent” with this Court’s precedent).
And in Rollins, we expanded on the “rendered-ineffective-in-the-job” test set
out in Rosser and Hamm. Rollins filed a frequent number of both informal and
formal complaints of discrimination. Id. at 398. Notably, in doing so, she
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compromised none of the responsibilities of her position. Specifically, she was a
technician, not a human resources manager, and she filed a complaint only on her
own behalf. Id. There was no solicitation or recruitment of other employees to file
a complaint, nor would such conduct have conflicted with Rollins’s job
responsibilities as none of her job responsibilities involved working to resolve
discrimination complaints. Thus, her oppositional conduct did not render her
ineffective in her position. Nevertheless, we determined that the manner in which
Rollins leveled her grievances—filing an overwhelming number of mostly
spurious complaints and frequently doing so in an insubordinate and antagonistic
manner—was unreasonable. Id. at 399. Given that reasonableness of oppositional
conduct is determined by “balancing the purpose of the statute and the need to
protect individuals asserting their rights thereunder against an employer’s
legitimate demands for loyalty, cooperation and a generally productive work
environment,” id. at 401, Rollins’ conduct—which clearly undermined a
productive work environment—was not protected. Id.
In short, Rosser established the principle that an employee’s oppositional
conduct loses its protection when the manner chosen to voice that opposition so
interferes with the employee’s performance of her job that it renders her ineffective
in the position for which she was employed. Rollins expanded on that principle,
holding that even if an employee’s oppositional conduct does not interfere with the
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employee’s performance of her own duties, it can still be deemed unreasonable—
and thereby lose its protected status—if the opposition is expressed in a manner
that unreasonably disrupts other employees or the workplace in general. It is the
principle announced in Rosser that is most pertinent to our analysis in this case.
We reject the argument of our dissenting colleague, Judge Rosenbaum, that Rollins
is relevant to determining whether an employee’s manner of opposition so
interferes with her job responsibilities that it is unprotected. Our decisions in
Rosser, Hamm, and Whatley govern that question; Rollins instead concerns the
distinct question whether conduct that does not interfere with an employee’s job
duties is nonetheless so disruptive that it does not qualify for protection.
The requirement that opposition to allegedly unlawful employment practices
must be done in a reasonable manner is well-established not only in this Circuit,
but also in sister circuits. See, e.g., Matima v. Celli, 228 F.3d 68, 79 (2d Cir. 2000)
(“A question of retaliation is not raised by a removal for conduct inconsistent with
[the employee’s] duties, unless its use as a mere pretext is clear.” (alteration in
original) (quoting Pendleton v. Rumsfeld, 628 F.2d 102, 108 (D.C. Cir. 1980)));
Robbins v. Jefferson Cty. Sch. Dist. R-1, 186 F.3d 1253, 1259 (10th Cir. 1999)
(adopting Rollins’s reasonableness balancing test), abrogated on other grounds,
Nat’l R.R. Passenger Corp. v. Morgan, 536 U.S. 101, 116 (2002); Laughlin v.
Metro. Wash. Airports Auth., 149 F.3d 253, 260 (4th Cir. 1998) (affirming district
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court’s decision that an employee did not engage in protected activity where she
breached her employer’s trust by copying confidential documents and giving them
to an outside party, as “Title VII was not intended to immunize insubordinate,
disruptive, or nonproductive behavior at work” (quotation omitted)); Holden v.
Owens-Illinois, Inc., 793 F.2d 745, 751 (6th Cir. 1986) (citing Rosser for the
proposition that an employee’s conduct is not covered by Title VII’s opposition
clause if the conduct “so interferes with the performance of [the employee’s] job
that it renders him ineffective in the position for which he was employed.”); Jones,
793 F.2d at 728 (citing Rosser for the proposition that even sincere opposition to
discriminatory practices under Title VII “may be so disruptive or inappropriate as
to fall outside the protections of [Title VII]”). 19
Our dissenting colleague, Judge Martin, seems to question the validity of the
legal principles applied in Hamm and Jones because appellate review of the ruling
for the defendant in those cases occurred after a bench trial, instead of a motion for
summary judgment. That fact does not vitiate the legal principles applied in those
cases. In each case, both the district court and the appellate court proceeded
19
The EEOC filed an amicus brief in favor of Gogel, however, its own guidance manual
provides that “the protection of the opposition clause only applies where the manner of
opposition is reasonable” and that “[o]pposition to perceived discrimination also does not serve
as license for the employee to neglect job duties. If an employee’s protests render the employee
ineffective in the job, the retaliation provisions do not immunize the employee from appropriate
discipline or discharge.” EEOC Enforcement Guidance on Retaliation and Related Issues, 2016
WL 4688886, *8–9 (E.E.O.C. Guidance (Aug. 25, 2016)).
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through the McDonnell Douglas framework in analyzing the retaliation claim. In
Hamm, we affirmed the district court’s grant of judgment as a matter of law at the
completion of the plaintiff’s case, applying the McDonnell Douglas test and
concluding that the plaintiff had failed to make a prima facie case because the
manner of her opposition rendered that conduct unprotected. Hamm, 708 F.2d at
653–54. In Jones, the Fifth Circuit affirmed the district court’s ruling for the
defendant that, while the plaintiff had made a prima facie case of retaliation (she
was fired after filing an EEOC charge), she had nonetheless failed to prove a
causal connection between that act and the defendant’s termination decision, given
conduct by the plaintiff that sharply conflicted with her job responsibilities. Jones,
793 F.2d at 724–25.
Nevertheless, whatever fact-finding the above district courts may have
engaged in to reach their rulings, the appellate court’s review of those decisions
resulted in the articulation of legal principles that the appellate court then applied
to the universe of facts before it. Likewise, in this case we have applied those
same principles recognized in our precedent to the undisputed material facts in this
case. In any event, Rosser did not involve a bench trial, but instead a summary
judgment ruling that we affirmed, and in doing so we announced the seminal
principle as to when an employee’s conduct loses its protection that has been
recognized in our circuit for forty years, a principle that controls in this case.
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Before leaving the above discussion of our precedent concerning the
circumstances under which otherwise protected conduct can lose its protection, we
address our dissenting colleague Judge Rosenbaum’s efforts to dismantle that
precedent. Our colleague initially appears to give a grudging nod to the principle
that an HR manager whose duty is to endeavor to resolve employee complaints
internally violates that responsibility when she instead recruits a subordinate to sue
the company and provides that subordinate with the name of an attorney to do so.
But Judge Rosenbaum then crafts an exception so amorphous and unworkable as to
gut this principle. Specifically, according to Judge Rosenbaum, if the HR manager
is unhappy with the employer’s decision not to conduct an investigation suggested
by the manager or if, in the manager’s view, the employer has engaged in conduct
that the manager thinks might be discriminatory under Title VII, then the manager
is transformed into a free agent who, no longer tethered to her previous job duties,
may not only urge the discontented employee to sue, but also facilitate that effort
by identifying a lawyer for the employee to use. In other words, now empowered
to act as the ultimate arbiter of her employer’s conduct, the manager is free to
abandon the responsibilities of her position, yet still keep her job.
At bottom, Judge Rosenbaum argues that whenever a plaintiff HR manager
with job responsibilities like Gogel’s abandons those responsibilities because she
finds fault with the employer’s decisions and is then terminated, the balancing test
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(discussed above) requires that the judicial decision-maker determine whether the
manager should nonetheless be given a pass and allowed to remain in her job.
Leaving aside the absence of any standard by which a court or jury would be
guided in its decision whether to extend amnesty to an employee who has decided
that she no longer needs to perform her job duties, this position turns on its head
the long-standing principle that Title VII does not empower a court (or jury) to “sit
as a super-personnel department that reexamines an entity’s business decisions.”
Elrod v. Sears, Roebuck & Co., 939 F.2d 1466, 1470 (11th Cir. 1991) (quoting
Mechnig v. Sears, Roebuck & Co., 864 F.2d 1359, 1365 (7th Cir. 1988)).
As a corollary to the above argument, our dissenting colleague cites Payne v.
McLemore’s Wholesale & Retail Stores, 654 F.2d 1130 (5th Cir. Unit A 1981) in
support of her position that only a jury can properly decide whether Gogel’s
solicitation of a subordinate to sue Kia, in contravention of her job responsibilities,
is protected conduct. Payne does not support this contention nor override Rosser.
The plaintiff in Payne was a seasonal laborer who, in the offseason, engaged in
picketing and boycotting activities against his sometime employer based on his
belief that the employer engaged in racially discriminatory practices. When he was
not rehired as the next season rolled around, he sued under Title VII, claiming that
the employer’s failure to rehire him was done in retaliation for his protected
activity of picketing. The legal question before the district court was whether the
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plaintiff was required to prove that the employer had actually engaged in
discriminatory practices or whether the plaintiff need only show his reasonable
belief that the employer had done so. We affirmed the district court’s decision that
the plaintiff must only show the latter. Id. at 1140.
On appeal, however, the defendant employer argued for the first time that
the form of plaintiff’s opposition—boycotting and picketing by a former
employee—did not constitute the type of activity that could be considered to be
protected. Id. at 1142. We held that the employer was obliged to make that
argument and introduce any supporting evidence when the case was before the
district court, not for the first time on appeal. Id. at 1144. Further, because we
were not prepared to say, as a matter of law, that picketing and boycotting by a
former employee was “clearly unprotected,” given that the plaintiff was not
working for the defendant at the time of the activity and therefore had little
opportunity for direct access to air his grievances, id. at 1145, and because
“further factual development [was] essential for a proper resolution of this issue,”
id. at 1146, we declined the defendant’s request that we opine one way or the other
as to whether the plaintiff’s conduct was protected, id. at 1146 n.15. Finally,
because the employer had failed to raise this issue before the district court, we also
declined to remand this question to the district court, but instead simply affirmed
the latter’s judgment for plaintiff. Id. at 1146.
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In the course of reaching this decision, we made the observation on which
our dissenting colleague relies, “[a]t least where conduct is not unprotected as a
matter of law, the fact finder must have an opportunity to hear evidence, to balance
the competing considerations, and to reach a conclusion as to the reasonableness of
the conduct.” Id. Leaving aside the fact that the statement is arguably dicta, 20 it
does not change the analysis of this case. In contrast with Gogel, there was no
contention in Payne that, had he been rehired, the plaintiff’s picketing activity
while not employed with the company would so interfere with the performance of
his job duties as a seasonal laborer that it would render him ineffective in that
position, as was the case in Rosser. Further, the Payne court clearly did not say
that summary judgment could never be warranted on the question whether
particular conduct was protected; in fact, it cited with approval Rosser, which
affirmed the granting of summary judgment to the defendant employer based on
the latter’s argument that the plaintiff’s particular oppositional conduct was not
protected because it rendered her ineffective in her job position. Id. at 1142–43.
Finally, in this case, Gogel’s solicitation of a subordinate to sue the company, and
20
See United States v. Kaley, 579 F.3d 1246, 1253 n.10 (11th Cir. 2009) (“As our cases
frequently have observed, dicta is defined as those portions of an opinion that are ‘not necessary
to deciding the case then before us.’” (quoting United States v. Eggersdorf, 126 F.3d 1318, 1322
n.4 (11th Cir. 1997))). In Payne, as to the defendant’s request that we consider its belated
argument, we held that because the defendant’s new argument required further factual
development, it could therefore not be decided as a matter of law on appeal, and because the
defendant should have earlier raised this argument before the district court, we likewise did not
remand for the district court to oversee the necessary factual development.
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her providing the name of a lawyer to help in that endeavor, so conflicted with her
duties as Team Manager that this conduct rendered her ineffective in that position
as a matter of law.
In short, we do not have to concern ourselves further with the problems
inherent in the approach that our dissenting colleague puts forward because we
have precedent that controls in this case and that precludes the new test that Judge
Rosenbaum would have us adopt. To repeat, this precedent in Rosser provides that
an employee’s oppositional conduct loses its protection when the manner chosen to
voice that opposition so interferes with the employee’s performance of her job that
it renders her ineffective in the position for which she was employed. And as
explained below, that is what happened in this case.
2. Application of The Above Legal Standard to This Case
Turning to the present case, there is no dispute that Gogel had every right to
oppose actions directed toward her by Kia that she deemed to violate Title VII.
And throughout her tenure, she exercised her right to complain, particularly about
the subject matter of her first EEOC charge: Kia’s failure to classify Team
Relations as its own separate department, with Gogel as its HOD. The making of
informal complaints or the use of an internal grievance system is protected conduct
under the opposition clause. See Furcron v. Mail Centers Plus, LLC, 843 F.3d
1295, 1311 (11th Cir. 2016) (“Title VII’s protections are not limited to individuals
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who file formal complaints, but extend to those who voice informal complaints as
well.” (citing Rollins, 868 F.2d at 400)). Likewise, there is no dispute that Gogel’s
filing of her own EEOC charge was also protected. Yet, Kia never disciplined
Gogel for making these internal complaints nor did it fire Gogel upon learning that
she had filed an EEOC charge. Instead, as noted above, after the latter event,
Gogel was given a bonus and told that she was doing a good job.
As for oppositional conduct by Gogel on behalf of other employees, Gogel
likewise enjoyed the right to report to management any concerns she had about the
way in which Kia was treating its employees. And the record indicates that she did
so. Gogel’s internal advocacy before Kia management on behalf of other
employees was clearly protected conduct. Yet, Gogel was never disciplined for
advocating for other employees or relaying any complaints they may have shared.
But when Gogel surreptitiously recruited Ledbetter to sue Kia 21—not just
encouraging Ledbetter but giving her the name of the attorney with whom Gogel
was also meeting—Gogel acted in direct conflict with her job responsibilities and
was thereby rendered ineffective in the Team Relations manager position, as Kia
could no longer trust Gogel to do the job for which she was hired. After all, it was
21
Gogel and Ledbetter deny that Gogel recruited Ledbetter to sue Kia. See infra at 54
n.24. But as discussed infra at 54–56, the pertinent question for purposes of examining the
propriety of Kia’s decision to terminate Gogel is what Kia in good faith believed to have been
Gogel’s conduct. And Jackson’s unrebutted testimony indicates that he believed Gogel to have
so acted.
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the Team Relations department to whom employees would address complaints
about their employment, including complaints about discrimination or harassment.
Team Relations members were hired to investigate complaints, resolve conflicts,
and be an advocate for the team members in the best interests of the company. As
Team Relations manager, Gogel occupied a position of trust and confidence and
was tasked with trying to maintain employee morale. Further, as the testimony
consistently indicated, the Team Relations department, and certainly its manager,
were expected to interact with complaining employees in an effort to internalize
the resolution of any complaint and thereby avoid, if possible, the external
resolution of that complaint, such as the filing of an EEOC charge and a
subsequent lawsuit.
Specifically, as Tyler, the HOD of Human Resources under whose umbrella
Gogel’s Team Relations operated, acknowledged, Team Relations was charged
with “[e]nsuring a positive work environment and ensuring that team members
(employees) don’t have a need to seek out third parties,” to resolve their
complaints. By third parties, Tyler meant “litigation and lawsuits,” “government
organizations,” and “labor unions.” Tyler agreed that Kia’s expectations for its
Team Relations manager was someone “who could interact with the employees to
avoid the employees going to third parties.”
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Likewise, Jackson explained that the Team Relations manager is expected to
advise him at all times if the manager becomes aware that an employee is
considering legal action. He explained that a manager is absolutely not supposed
to solicit litigation against the company or recruit an employee to sue, and to do so
would be in conflict with the responsibilities of the position. As Jackson testified,
“I don’t want my team relations manager out soliciting and encouraging other team
members to file lawsuits. That’s not what she’s paid to do. That’s not what she
was hired to do.” Jackson reiterated this point: “[S]he shouldn’t be out soliciting
and encouraging other team members to file lawsuits. She’s paid to prevent
lawsuits. She’s paid to let me know [] if other people are interested in filing
lawsuits. That’s what her job is supposed to be doing.” And again: “She has an
obligation to let me know that if she knows someone is going to file a lawsuit
against our company, she has the . . . responsibility to let me know about that.”
And yet again: “I think I said earlier that I had a major concern with my Manager
of Team Relations soliciting and encouraging other team members to file a lawsuit
against our company. That role is paid to help people and prevent lawsuits from
being filed, not to encourage and solicit lawsuits to be filed. . . . The Team
Relations Manager’s role is to do everything possible to keep—or basically not to
encourage other team members to file lawsuits against our company.”
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Similarly, Williams, the assistant Team Relations manager who worked
directly under Gogel, also agreed that in recruiting Ledbetter to sue the company,
Gogel had acted contrary to the expectations of her job, which was to try to resolve
an employee’s problem without the latter taking legal action, not encourage the
employee to take that action: “I mean you don’t go to a doctor to get leukemia.
We’re the people that’s [sic] supposed to keep lawsuits from happening.”
Likewise, Kia’s Rule 30(b)(6) witness, Latesa Bailey, who later succeeded
Tyler as Kia’s HOD of Human Resources, testified that a Team Relations manager
is the person in charge of employee relations for the entire company, and that a
Team Relations manager who solicits an employee to sue the company has acted
“in direct contradiction to what she was actually hired for.” “[Gogel’s] primary
job duty was to resolve employment conflicts, any type of disputes, to try to
resolve them before they got out to an outside party, such as an attorney or the
EEOC.” Given the responsibilities of Gogel’s position, it was a breach of those
responsibilities for her instead to recruit a team member to sue the company. As
Bailey noted, “I don’t know a company that actually hires someone [as a Team
Relations manager] . . . to solicit team members to file a charge against the
company for a lawsuit.”
Gogel likewise agrees that Team Relations conducted investigations into
employees’ allegations of discrimination and that it was her department’s
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responsibility to assist Jackson in resolving potential discrimination problems. She
acknowledges that she would have been involved in making a recommendation as
to the disposition of an investigation, either to Jackson or the legal department or
both. Her involvement was particularly important when the investigation
concerned a member of management.
All of the witnesses identified above—the Vice President for Human
Resources, two HODs of Human Resources, and Gogel’s assistant Team Relations
manager—testified that it was an important part of the Team Relations manager’s
job to attempt to resolve employee complaints in a way that would avoid litigation.
Jackson and Bailey further testified that a Team Relations manager who instead
solicits an employee to sue the company has acted in direct contradiction to what
she was actually hired for. Gogel provides no evidence contradicting the testimony
of these Kia witnesses that a Team Relations manager was expected to investigate
an employee’s complaint with the goal of resolving that complaint internally or,
conversely, that a Team Relations manager who recruits an employee to sue the
company has acted in conflict with a central responsibility of her position. Instead,
her only attempted response to this undisputed evidence is itself not responsive.
For example, Gogel proffers her own testimony that she lacked any power to
prevent a complaining employee from filing a lawsuit against the company, “as
[her] duties included problem solving, but not preventing lawsuits. [Kia] has a
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Legal Department that handles legal situations at [Kia].” But of course, no one
contends that Gogel, or anyone else for that matter, can actually prevent an
employee from filing an EEOC charge and subsequent lawsuit if the latter chooses
to do so. Nor does Kia disagree that once an EEOC charge is filed, the legal team
takes the lead in responding to that charge. Yet, that Gogel lacked the power to
prevent an employee from suing and that she did not handle the legal response
once an EEOC charge was actually filed does not mean that she was not expected
to try to handle matters in a way that would resolve the employee’s grievance short
of any such litigation, as all the witnesses testified. And soliciting an employee to
sue the company falls well short of endeavoring to resolve that employee’s
concerns short of litigation. Further, conceding that her job was “to problem-
solve,” Gogel offers no disagreement that encouraging Ledbetter to sue the
company would not have helped Kia solve any potential conflicts it might have had
with Ledbetter.
Gogel notes that the job description for Team Relations manager does not
include a requirement that the manager “prevent lawsuits.” She further averred in
her post-deposition declaration that she interpreted language in the job description
providing that the Team Manager should endeavor to “prevent unwelcomed
activity” as describing union activity, not the “EEO or legal activity.” It is true that
the job description, which is written at a high level of generality, does not expressly
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state that a Team Relations manager should try to prevent lawsuits. Yet, Gogel
acknowledges that it was her duty as Team Relations manager to help Kia resolve
any problems it might have with an employee. Not surprisingly then, and
regardless of what the job description may or may not have covered, the
undisputed testimony indicates that Kia considers a Team Relations manager’s
encouragement of a disgruntled employee to sue the company as inconsistent with
an attempt to resolve the problem in a manner consistent with the company’s best
interests. Nor, as this testimony indicates, does Kia consider a manager’s act of
clandestinely providing that employee with the name of a lawyer to use to sue the
company as conduct satisfying the manager’s responsibility to keep the appropriate
parties informed of the status of an employee’s complaint.22 Instead, as Tyler
testified, it was Kia’s expectation that a Team Relations manager was someone
who would interact with the employees in a manner that would avoid the latter
“going to third parties” and resorting to litigation. Likewise, as discussed
previously, Jackson and Bailey made clear that in soliciting Ledbetter to sue and in
encouraging that effort by providing Ledbetter with the name of the same attorney
22
As Jackson testified, Gogel was “paid to let me know [] if other people are interested
in filing lawsuits. That’s what her job is supposed to be doing. . . .She has an obligation to let me
know [] if she knows someone is going to file a lawsuit against our company. . . .She should let
me know what she knows.”
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with whom Gogel had decided to meet, Gogel’s conduct was inconsistent with her
job responsibilities.
Thus, the pertinent factual inquiry is whether recruiting an employee to sue
the company would have been consistent with the responsibilities entrusted to the
Team Relations manager by Kia. Gogel is notably silent on this point, never
affirmatively denying or otherwise presenting evidence contesting Kia’s position
that such conduct would fundamentally conflict with the expectations that it held
for a manager in that position. In short, the undisputed testimony indicates that the
Team Relations manager acts in contradiction of the responsibilities inherent in
that position if she solicits an employee to sue the company and provides the
employee with the name of an attorney to facilitate that endeavor.
Instead of tackling head-on Kia’s determination that Gogel’s conduct so
conflicted with the responsibilities of her job that it irrevocably undermined the
trust Kia believed it must have in the manager holding this tremendously
significant position, Gogel denies that she ever engaged in such conduct.23 Thus,
23
In support of this contention, Gogel avers that “I did not solicit others to further my
own agenda . . . . I did not encourage others to file a Charge against [Kia]. I did not encourage
others to sue [Kia].” In addition to her own denial of any effort to solicit, recruit, or encourage
Ledbetter to sue, Gogel offered a declaration by Ledbetter, who stated: “Neither [Gogel] nor
[Tyler] told me to file a Charge with the EEOC. I made this decision for myself as a professional
woman. [Gogel] did not solicit me to do anything against [Kia]. [Gogel] did not encourage me
nor solicit me to get an attorney and sue the company or file an EEOC charge . . . . I made the
decision to file an EEOC charge with my attorney, not because [Gogel] told me to. I made the
decision to retain an attorney as well. There was no ‘collusion.’” Ledbetter further denies that
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Gogel essentially argues that even if her recruitment of another employee to sue
the company would have rendered her ineffective in her position and would have
warranted Kia’s loss of confidence in her ability to continue to perform her highly
confidential and sensitive job duties, these reasons cannot justify her termination
because she never in fact solicited Ledbetter to sue the company. But this
argument misapprehends the focus of the inquiry in Title VII cases. As our
precedent makes clear, when assessing whether an employer has properly imposed
an adverse action on an employee based on that employee’s conduct, the question
is not whether the employee actually engaged in the conduct, but instead whether
the employer in good faith believed that the employee had done so. As we have
stated before when a similar argument was made by an employee against whom an
adverse action was taken,
[t]he inquiry . . . centers on the employer’s beliefs, not the employee’s
beliefs and, to be blunt about it, not on reality as it exists outside of
the decision maker’s head. . . . The question is whether
[the] employers were dissatisfied with [the employee] for these or
other non-discriminatory reasons, even if mistakenly or unfairly so, or
instead merely used those [reasons] as cover for discriminating
against her. . . .
In analyzing issues like this one, “we must be careful not to
allow Title VII plaintiffs simply to litigate whether they are, in fact,
good employees.”
she ever told Williams that Gogel was the leader of any effort to file a charge with the EEOC or
that she, Gogel, and Williams were planning to sue the company and had the same attorney.
Ledbetter, however, does not address how she happened to retain the same attorney as did Gogel
and Tyler.
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Alvarez, 610 F.3d at 1266 (internal citations omitted) (quoting Rojas v. Florida,
285 F.3d 1339, 1342 (11th Cir. 2002)).
The relevant inquiry is therefore whether the employer in good faith
believed that the employee had engaged in the conduct that led the employer to
discipline the employee. See Elrod, 939 F.2d at 1470. Thus,
[w]hen an employer is told of improper conduct at its workplace, the
employer can lawfully ask: is the accusation true? When the resulting
employer’s investigation . . . produces contradictory accounts of
significant historical events, the employer can lawfully make a choice
between the conflicting versions—that is, to accept one as true and to
reject one as fictitious—at least, as long as the choice is an honest
choice.
Total Sys. Servs., 221 F.3d at 1176. To be clear,
[t]he role of this Court is to prevent unlawful [Title VII] practices, not
to act as a super personnel department that second-guesses employers’
business judgments. Our sole concern is whether unlawful
discriminatory [or retaliatory] animus motivates a challenged
employment decision. Whether [an employee’s conduct] was
insubordinate is not an issue for this Court to referee.
Wilson, 376 F.3d at 1092 (internal citations and quotation marks omitted). “An
employer ‘may fire an employee for a good reason, a bad reason, a reason based on
erroneous facts, or for no reason at all, as long as its action is not for a
discriminatory [or retaliatory] reason.’” Damon v. Fleming Supermarkets of Fla.,
Inc., 196 F.3d 1354, 1363 n.3 (11th Cir. 1999) (emphasis omitted) (quoting Jones
v. Bessemer Carraway Med. Ctr., 151 F.3d 1321, 1324 n.16 (11th Cir. 1998)); see
also Elrod, 939 F.2d at 1470 (“Federal courts ‘do not sit as a super-personnel
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department that reexamines an entity’s business decisions. No matter how
medieval a firm’s practices, no matter how high-handed its decisional process, no
matter how mistaken the firm’s managers, [we] do[] not interfere. Rather, our
inquiry is limited to whether the employer gave an honest explanation of its
behavior.’” (quoting Mechnig, 864 F.2d at 1365)).
There is no evidence in this record to rebut Jackson’s repeated and insistent
testimony that he believed Gogel had recruited Ledbetter to sue the company. He
saw that Ledbetter’s EEOC charge had been faxed from the same law firm that
Gogel was using in pursuing her own recently filed EEOC charge. Given the large
number of lawyers available, Jackson was understandably skeptical that Ledbetter
would have randomly picked the same Atlanta law firm as did Gogel and Tyler
without some involvement from the latter. Indeed, Jackson immediately contacted
his Korean counterparts, including the president of Kia, to alert them to his
suspicion that Gogel was “recruiting” other employees to sue.
In fact, Gogel finally acknowledged during this litigation that she had
provided Ledbetter with the name of the attorney with whom Gogel stated she
planned to meet regarding her own action against Kia. Gogel argues that we
cannot consider this admission in assessing the genuineness of Jackson’s belief
that Gogel had so acted because Gogel had not revealed to Jackson, prior to his
decision to fire her, that she had, indeed, provided Ledbetter with the name of an
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attorney to represent her. For sure, Gogel never revealed this important fact to
Jackson when he called her in to determine whether she had any involvement in
Ledbetter’s decision to sue. Nor could Jackson know when he fired Gogel that she
would later admit to this conduct. This fact, however, is not helpful to Gogel.
What matters in this inquiry is what the employer in good faith believes the
employee to have done, not whether the employee actually engaged in the
particular conduct. See Elrod, 939 F.2d at 1470. Yet, the fact that Gogel has now
made a concession that tends to confirm the accuracy of Jackson’s beliefs is hardly
a fact that serves in any way to undermine the genuineness of those beliefs. And
the genuineness of those beliefs is further confirmed by additional information that
Jackson obtained after receiving Ledbetter’s EEOC charge.
Specifically, after Jackson had received Ledbetter’s EEOC charge, Williams
and Grimes, assistant managers of Team Relations, met with Jackson and informed
him of a large number of long, closed-door meetings between Gogel and Ledbetter
in the preceding weeks—meetings that seemed out of the ordinary not only to
Williams and Grimes, but also to Jackson.24 Even more significantly, Williams
24
Citing Reeves v. Sanderson Plumbing Prods., Inc., 530 U.S. 133 (2000), Gogel argues
that we should disregard any testimony from Jackson, Williams, or Grimes in considering
whether to affirm the district court’s decision to grant summary judgment because these men
were arguably “interested witnesses.” We rejected a virtually identical argument in Kidd v.
Mando Am. Corp., 731 F.3d 1196, 1205 n.14 (11th Cir. 2013). Other circuits have also rejected
any reading of Reeves as precluding summary judgment where the movant relies on testimony of
interested witnesses. See, e.g., LaFrenier v. Kinirey, 550 F.3d 166, 168 (1st Cir. 2008); Lauren
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reported that Ledbetter had confided in him that she, Gogel, and Tyler were
planning to sue the company, that they were going to use the same lawyer, and that
Gogel was the ringleader. As noted, Jackson subsequently met with Gogel who, in
denying any collusion with Ledbetter, also denied having had any significant
recent meetings with Ledbetter, contrary to the reports of Williams and Grimes.
Based on all of this information, Jackson concluded that Gogel had in fact
encouraged and recruited Ledbetter to sue Kia. 25 As a result, Jackson decided that
he had “no alternative but to discharge” Gogel, as he had lost both confidence in
Gogel’s loyalty and the trust that was necessary for her to function in her position
as Team Relations manager. Gogel has offered no evidence that would call into
question the genuineness of the beliefs that led Jackson to this conclusion.
W. ex rel. Jean W. v. DeFlaminis, 480 F.3d 259, 271–72 (3d Cir. 2007); Stratienko v. Cordis
Corp., 429 F.3d 592, 597–98 (6th Cir. 2005); Sandstad v. CB Richard Ellis, Inc., 309 F.3d 893,
898 (5th Cir. 2002); Traylor v. Brown, 295 F.3d 783, 790–91 (7th Cir. 2002).
25
Our dissenting colleague, Judge Rosenbaum, argues that Jackson should have done a
more thorough investigation before reaching this conclusion. But as we have previously noted
when dealing with a similar objection to an employer’s personnel action based on the employer’s
good faith belief: “[I]n carrying out its business and in making business decisions (including
personnel decisions), the employer can lawfully act on a level of certainty that might not be
enough in a court of law. In the workaday world, not every personnel decision involving a false
statement (or a cover-up) has to be treated as something like a trial for perjury. Therefore, an
employer, in these situations is entitled to rely on its good faith belief about falsity, concealment,
and so forth . . . . ‘Pretext is not demonstrated by showing simply that the employer was
mistaken.’” Total Systems Servs., 221 F.3d at 1176. Here, Gogel has offered no evidence from
which one could reasonably infer that Jackson did not genuinely believe that Gogel had recruited
Ledbetter to sue the company and had provided her with the name of a lawyer to use in that
endeavor.
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In summary, an employee’s oppositional conduct under Title VII is not
protected if the means by which the employee has chosen to express her opposition
so interferes with the performance of her job that it renders her ineffective in the
position for which she is employed. Kia held a good faith belief that Gogel had
abandoned her responsibility to try to resolve an employee’s dispute without
litigation when she instead actively solicited a complaining employee to sue the
company and provided the employee with the name of an attorney to use. Once
aware of Gogel’s conduct, Kia determined it could no longer keep her as its
Manager of Team Relations, the department to which unhappy employees were
sent to air their complaints. In other words, Kia could no longer trust Gogel to do
her job.
Stated another way, Kia did not fire Gogel because she opposed some of its
employment practices. Gogel had expressed her opposition to various employment
practices repeatedly throughout her tenure through internal complaints to
management, with no adverse action taken against her for that opposition. Rather,
Kia fired Gogel because, by recruiting Ledbetter to sue the company, Gogel chose
to act in a way that conflicted with the core objectives of her sensitive and highly
important position. Her actions having rendered her entirely ineffective as
manager of the Team Relations department, the manner of her oppositional
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conduct with respect to Ledbetter was necessarily unreasonable, and the conduct
was not protected under Title VII.
III. CONCLUSION
For all the above reasons, Gogel’s retaliation claim fails, and we affirm the
district court’s grant of summary judgment to Kia as to all claims.
AFFIRMED.
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WILLIAM PRYOR, Chief Judge, concurring:
I join the majority opinion in full. I write separately to respond to the
suggestion of my dissenting colleagues that a difference of opinion among judges
about whether to affirm a summary judgment reveals the presence of a jury
question that precludes summary judgment. Because 13 appellate judges are
“divided in their views” on whether the district court correctly granted summary
judgment in this employment-discrimination suit, Judge Martin’s dissent suggests
that the absence of a jury question is “improbable.” Martin Dissenting Op. at 71.
Of course, it should go without saying that counting judicial noses cannot tell us
whether a genuine dispute of material fact exists. See Fed. R. Civ. P. 56(a). But if
nose counting is relevant, the dissenters fail to mention that nine of the 14 judges
to consider the issue—including the district judge who granted summary
judgment—concluded there was no jury question. Only five think otherwise. So
instead of making the absence of a jury question “improbable,” Martin Dissenting
Op. at 71 (emphasis added), judicial nose counting suggests the opposite. See
Probable, Webster’s New International Dictionary (2d ed. 1959) (“Having more
evidence for than against.”). And more importantly, so does legal analysis. As the
majority opinion explains, faithful application of our precedent leaves no doubt
that the district court correctly granted summary judgment for the employer.
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JORDAN, Circuit Judge, concurring in the judgment:
I agree with much of what Judges Martin and Rosenbaum have written in their
dissents. The majority, for example, does not take all of the facts in the light most
favorable to Ms. Gogel, fails to explain where in the McDonnell Douglas framework
it is conducting its protected conduct analysis, and relies too heavily on cases that
arose in procedurally different postures. Despite these concerns with aspects of the
majority opinion, I concur in the judgment.
Ms. Gogel, who was the manager of team relations at Kia, has always denied
encouraging or soliciting other employees to sue the company. See, e.g., D.E. 101-
1 at 14–15 (Ms. Gogel’s declaration). In her deposition, Ms. Gogel testified that
when Mr. Jackson accused her of “colluding” with Ms. Ledbetter against Kia, she
denied the accusation and provided proof that her meetings with Ms. Ledbetter were
for legitimate work-related matters. See D.E. 117 at 66. For her part, Ms. Ledbetter
similarly denied that Ms. Gogel encouraged her to file an EEOC claim against Kia.
See D.E. 101-2 at 3–4 (Ms. Ledbetter’s declaration).
Because we are at the summary judgment stage, and must consider the
evidence in the light most favorable to Ms. Gogel, we have to assume that she did
not encourage or solicit others to take legal action against Kia. As a result, there is
no need to consider whether, as an abstract matter, any actual solicitation by Ms.
Gogel would constitute protected conduct under Title VII.
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Taking her version of events as true, Ms. Gogel established a prima facie case
on her opposition and retaliation claims. But Kia presented a non-discriminatory
reason for its termination decision—that it believed that Ms. Gogel recruited,
encouraged, or solicited Ms. Ledbetter (and maybe Mr. Tyler) to sue the company.
On this record, I do not believe Ms. Gogel created a jury issue as to pretext under
Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133, 143–46 (2000).
Kia had evidence that Ms. Gogel, Ms. Ledbetter, and Mr. Tyler were being
represented by the same law firm. It also had the statements of another managerial
employee about what Ms. Gogel was supposedly doing. Mr. Williams, an assistant
manager working under Ms. Gogel, informed Kia that Ms. Ledbetter had told him
(a) that she, Mr. Tyler, and Ms. Gogel were planning to sue the company using the
same law firm; (b) that the three of them were “talking together and working
together;” and (c) that Ms. Gogel was the ringleader. See D.E. 123 at 52, 79.
Ms. Gogel denied having significant interactions with Ms. Ledbetter when
questioned, but given the circumstances Kia was not required to accept her denials.
We have long said that “[t]he inquiry into pretext centers upon the employer’s
beliefs, and not the employee’s own perceptions of [her] performance.” Holifield v.
Reno, 115 F.3d 1555, 1565 (11th Cir. 1997). Indeed, we have held that where an
employer relies on a report of an employee’s alleged wrongdoing, the question is not
whether the report is accurate, but rather whether the employer “reasonably
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believed” that it was. See Hawkins v. Ceco Corp., 883 F.2d 977, 980 n.2 (11th Cir.
1989). Based on the information it had, Kia reasonably believed that Ms. Gogel had
solicited other employees to sue the company, and that this conduct by a managerial
employee was an unreasonable way of demonstrating her opposition. See generally
Rollins v. State of Fla. Dept. of Law Enforcement, 868 F.2d 397, 401 (11th Cir. 1989)
(“some otherwise protected conduct may be so disruptive or inappropriate as to fall
outside Title VII’s protection”).
With respect to retaliation, sometimes temporal proximity between the
protected activity and adverse action is enough to take a case to the jury. But even
in cases where the plaintiff has established temporal proximity, the employer can
rebut inferences of improper motive by articulating non-discriminatory reasons for
the adverse action. Given cases like Holifield and Hawkins, I think Kia has done
that here. See Walden v. Centers for Disease Control and Prevention, 669 F.3d
1277, 1290 (11th Cir. 2012) (holding, in a Title VII case, that a temporal proximity
of three weeks was not enough to overcome evidence showing that the employee
was removed for a legitimate reason). Cf. Wascura v. City of S. Miami, 257 F.3d
1238, 1247 (11th Cir. 2001) (holding, in an ADA case, that where ample legitimate
reasons supported a termination decision, temporal proximity alone was insufficient
to meet the plaintiff’s burden of showing that the employer’s articulated reasons for
termination was pretextual).
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I recognize that an employee can sometimes create an issue of fact as to
pretext by showing that the employer’s purported non-discriminatory reason is
simply untrue. See Reeves, 530 U.S. at 143–46. In my view, however, Kia
reasonably believed that Ms. Gogel had engaged in soliciting lawsuits by other
employees based on Mr. Williams’ statements about what Ms. Ledbetter had said
and the evidence that Ms. Gogel, Ms. Ledbetter, and Mr. Tyler were being
represented by the same law firm. Accepting as true her denials of improper
conduct, Ms. Gogel has not presented sufficient evidence to permit a jury to find that
Kia’s proffered reason for her termination is “unworthy of credence.” Id. at 143
(internal citation and quotation marks omitted).
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WILSON, Circuit Judge, concurring in part and dissenting in part:
Had Andrea Gogel not filed her own discrimination claim, I would join the
majority’s opinion in full. Indeed, I concur with the majority’s view that Title VII
does not protect an employee’s opposition conduct if the conduct so interferes with
the performance of her job duties that it renders her ineffective for the position for
which she was employed. Kia says it fired Gogel because she encouraged other
employees, including Diana Ledbetter, to file a charge of discrimination against the
company, which was inconsistent with her responsibility as a Human Resource
employee to protect the company from liability. Title VII’s opposition clause does
not protect such conduct. And if that were her only claim, Gogel would rightfully
lose at summary judgment.
But that is not her only claim; she also brings a claim under Title VII’s
participation clause. And there is more than enough circumstantial evidence in this
record that a jury could reasonably rely upon to conclude that Gogel was fired in
retaliation for filing her own charge of discrimination, which is protected activity
under Title VII’s participation clause, separate and apart from her conduct under
the opposition clause. Summary judgment on that claim should have been denied.
As Gogel stated in her Amended Complaint, “[Kia’s] retaliation against
[her] was on account of her participation in the [Equal Employment Opportunity
Commission (EEOC)] charge filing process and because of her opposition to
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discrimination . . . .” She further alleged that, “[b]ut for her act of filing an EEOC
charge, she would not have been terminated.”
As we have stated, Title VII prohibits an employer from retaliating against
an employee “because the employee has opposed any unlawful employment
practice” (the opposition clause), or “because of participation in a Title VII
investigation or hearing” (the participation clause).” Furcron v. Mail Ctrs. Plus,
LLC, 843 F.3d 1295, 1310 (11th Cir. 2016) (alterations accepted); accord 42
U.S.C. § 2000e-3(a). Indeed, § 2000e-3(a) explicitly protects someone, such as
Gogel, who “has made a charge.” Consequently, when Gogel filed her charge of
discrimination with the EEOC on November 10, 2010, she engaged in protected
conduct under the participation clause, which provides near limitless protection
against retaliatory acts. See Clover v. Total Sys. Servs., Inc., 176 F.3d 1346, 1353
(11th Cir. 1999) (holding that § 2000e-3(a)’s “participated in any manner” clause
includes and protects an employee’s participation in an employer’s post-charge
internal investigation, a form of participation more indirect than Gogel’s).
This is the relevant timeline for Gogel’s participation-clause claim: Gogel
filed her charge of discrimination with the EEOC alleging sex- and national-origin
discrimination on November 10, 2010. Kia received notice of it on November 22,
2010. On December 3, 2010, Gogel was placed on administrative leave pending
her signature on an “acknowledgement” document created by Kia, which she
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signed on December 6, 2010. Curiously, Kia gave her a $12,000 bonus check on
December 22, 2010, and, according to Gogel, told her “she was doing a good job,”
which a factfinder could interpret various ways. But then she was admonished
about issues related to Diana Ledbetter (which the majority details), and she
received her termination letter on January 21, 2011. On February 8, 2011, she
filed the second charge with the EEOC based on retaliation.
Absent direct evidence of discrimination, we analyze claims for
discrimination under the framework set forth in McDonnell Douglas Corp. v.
Green, 411 U.S. 792 (1973) and subsequently modified in Texas Department of
Community Affairs v. Burdine, 450 U.S. 248 (1981). See also Standard v. A.B.E.L.
Servs., Inc., 161 F.3d 1318, 1331–32 (11th Cir. 1998). “Under this framework, a
plaintiff alleging retaliation must first establish a prima facie case by showing that:
(1) [s]he engaged in a statutorily protected activity; (2) [s]he suffered an adverse
employment action; and (3) [s]he established a causal link between the protected
activity and the adverse action.” Bryant v. Jones, 575 F.3d 1281, 1307–08 (11th
Cir. 2009). “Once a plaintiff establishes a prima facie case of retaliation, the
burden of production shifts to the defendant to rebut the presumption by
articulating a legitimate, non-discriminatory reason for the adverse employment
action.” Id. at 1308. “After the defendant makes this showing, the plaintiff has a
full and fair opportunity to demonstrate that the defendant’s proffered reason was
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merely a pretext to mask discriminatory actions.” Id. As we have held,
“[d]emonstrating a prima facie case is not onerous; it requires only that the plaintiff
establish facts adequate to permit an inference of discrimination [or retaliation].”
Holifield v. Reno, 115 F.3d 1555, 1562 (11th Cir. 1997) (per curiam); see also
Burdine, 450 U.S. at 253–54.
Kia concedes that Gogel can satisfy the elements of a prima facie case of
retaliation for her termination. In its reply in support of its motion for summary
judgment, Kia stated that it “does not contest that [Gogel’s] filing of her personal
EEOC charge on November 3, 2010 was protected activity, and for the purpose of
summary judgment, assumes that [she] has made out the minimal requirements of a
prima face case.”
In any event, a prima facie case is established here: (1) Gogel filed her
charge; (2) she was fired; and (3) these events were separated by two months. See
Bryant, 575 F.3d at 1307–08. “The burden of causation can be met by showing
close temporal proximity between the statutorily protected activity and the adverse
employment action.” Thomas v. Cooper Lighting, Inc., 506 F.3d 1361, 1364 (11th
Cir. 2007) (per curiam). We construe the causal-link element broadly; “a plaintiff
merely has to prove that the protected activity and the negative employment action
are not completely unrelated.” Olmsted v. Taco Bell Corp., 141 F.3d 1457, 1460
(11th Cir. 1998). In Olmstead, we determined that the plaintiff’s termination was
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casually related to his complaints of racial discrimination and was appropriately
submitted to the jury, even though the period between his complaint and
termination was about five- to six-months apart. Id. at 1459–61. In Gogel’s case,
the filing of the charge and the date of termination were only two months apart.
The burden then shifts to Kia to articulate a legitimate reason for Gogel’s
termination. See Bryant, 575 F.3d at 1308. Kia says Gogel was terminated
because the company lost confidence in her ability to perform her job duties after
an investigation showed that she had solicited Ledbetter to file a charge against
Kia, which was in violation of the agreement they made her sign on December 6,
2010. That is a legitimate reason. Kia has thus discharged its burden of
production, and the burden shifts back to Gogel to show that this assertion is
merely a pretext for discrimination and retaliation. See id.
To survive summary judgment Gogel must point to sufficient evidence to
create a genuine issue of material fact regarding whether the reason Kia gives for
her termination is merely a pretext for retaliation and discrimination. See id. Her
evidence must reveal “such weaknesses, implausibilities, inconsistencies,
incoherencies, or contradictions in [Kia’s] proffered legitimate reasons for its
action that a reasonable factfinder could find them unworthy of credence.” Combs
v. Plantation Patterns, 106 F.3d 1519, 1538 (11th Cir. 1997). The reason for this
framework is obvious—what sophisticated employer, after 54 years of Title VII
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jurisprudence, would state in a termination letter that the employee is fired for
bringing a discrimination complaint against the company? So, Gogel can create an
issue of fact at the pretext stage by (1) presenting evidence that Kia’s proffered
reason is not worthy of belief; or (2) presenting evidence that retaliation was, in
fact, Kia’s real reason. See Reeves v. Sanderson Plumbing Prods., Inc., 530 U.S.
133, 147 (2000). Evidence establishing the prima facie case and any inferences
drawn therefrom may also be considered when determining whether pretext has
been shown. Id. at 143; see St. Mary’s Honor Ctr. v. Hicks, 509 U.S. 502, 511
(1993).
Gogel’s evidence in support of pretext is more than sufficient to defeat
summary judgment. A Title VII plaintiff can meet the pretext burden by showing
temporal proximity between her protected conduct and the adverse employment
action. Brungart v. BellSouth Telecomms., Inc., 231 F.3d 791, 799 (11th Cir.
2000). Only weeks after Gogel filed her charge with the EEOC, she was
threatened with the loss of her job and suspended until she signed a document
promising to forego her rights to support her charge. Less than two weeks later,
she was fired. In Thomas, we concluded that a three- to four-month period
between when an employee filed a sexual-harassment complaint and when she was
fired was not enough, on its own, to establish a causal connection. 506 F.3d at
1364. Here, the temporal proximity is much closer, as Gogel was terminated just
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two months after the date Kia received notice of her charge. That is surely close
enough that a factfinder could infer retaliation.
And unlike the plaintiff in Thomas, Gogel points to additional evidence
tending to show causation. Before the district court, Gogel argued that certain “me
too” evidence demonstrated that Kia retaliated against other employees who made
internal complaints and filed EEOC charges. Gogel pointed to evidence regarding
two incidents related to her case. The first was that Robert Tyler, another Human
Resources employee who lodged an internal discrimination complaint and filed an
EEOC charge, testified that he was terminated on January 6, 2011, shortly before
Gogel was terminated. And the second was that Ledbetter attested that Kia
coerced her to drop her EEOC charge. We have said before that “me too” evidence
can be used “to prove the intent of [an employer] to discriminate and retaliate.”
Goldsmith v. Bagby Elevator Co., 513 F.3d 1261, 1286 (11th Cir. 2008).
Moreover, Gogel testified at her deposition that she did not encourage,
solicit, or coerce Ledbetter to file a charge of discrimination. And Ledbetter
attested that she decided on her own to file her EEOC charge, and that Gogel “did
not encourage [her] nor solicit [her] to get an attorney and sue the company or file
an EEOC Charge.” Ledbetter also attested that there was no collusion. More
specifically, she declared that she “never told Arthur Williams that [Gogel] was the
‘leader’ of [her] and [Tyler] in filing a Charge with the EEOC” or that “all three of
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[them] were going to sue [Kia] and had the same attorney.” While this testimony
matters little in the opposition-clause context, it matters in the participation-clause
context. If true, it could support that Kia’s belief that such conduct occurred was
unreasonable. In any event, Kia is entitled to impeach Gogel’s credibility about
these crucial facts on cross-examination at a trial. Credibility evaluations are
within the province of the jury, not this court.
Viewing the evidence in this record in the light most favorable to Gogel,
which we are obligated to do, there is a genuine issue of fact about whether Kia
terminated Gogel because she filed a charge of discrimination against the
company. Unfortunately, the majority does not view the evidence in the light most
favorable to Gogel. Instead, it adopts the role of factfinder, ignores Gogel’s
evidence, and tips the scales in Kia’s favor.
Simply put, a reasonable jury could conclude that Kia’s reason for
terminating Gogel—that she counseled Diana Ledbetter to file an EEOC charge—
was pretextual. Although her conduct may not be protected under Title VII’s
opposition clause, the charge of discrimination that she filed on her own behalf
constitutes protected conduct under Title VII’s participation clause. The case
should have gone to the jury on that basis.
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MARTIN, Circuit Judge, joined by ROSENBAUM and JILL PRYOR,
Circuit Judges, dissenting:
Andrea Gogel was fired after she challenged gender discrimination at Kia
Motors Manufacturing, Georgia (“Kia”). Instead of allowing a jury to decide the
facts in dispute about Kia’s true motivations for firing Ms. Gogel, this Court has
now dedicated nearly four years and the extensive attention of 13 judges, divided
in their views, to reach the improbable conclusion that there is no such dispute.
The result is a majority opinion that incorrectly applies the law governing
opposition conduct protected by Title VII; glosses over disputes of fact about Ms.
Gogel’s core job responsibilities; and fails to consider evidence suggesting that the
reasons Kia gave for Ms. Gogel’s dismissal were a pretext for unlawful retaliation.
The six separate opinions that make up this en banc ruling on Ms. Gogel’s case,
written by as many judges, paint a rich picture of the many triable issues of fact
about whether Kia fired her because she engaged in activities protected by Title
VII. I would reverse the grant of summary judgment to Kia on Ms. Gogel’s claim
for unlawful retaliation. I dissent from the majority’s judgment in favor of Kia
here.
I.
I begin by setting forth the standard for applying the burden-shifting
framework described in McDonnell Douglas Corp. v. Green, 411 U.S. 792, 93 S.
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Ct. 1817 (1973). McDonnell Douglas imposes a three-step framework for
evaluating workplace discrimination claims based on circumstantial evidence.
First, the employee must show a prima facie case of discrimination. Then, the
employer must respond by articulating a legitimate, nondiscriminatory reason for
its adverse employment action. Finally, the employee must show that the reason
given by the employer was “mere pretext.” Quigg v. Thomas Cnty. Sch. Dist., 814
F.3d 1227, 1237 (11th Cir. 2016). This Court has relied on this familiar and well-
worn analytic tool for well over four decades. Its purpose is to “progressively . . .
sharpen the inquiry into the elusive factual question of intentional discrimination”
and thereby “help[] . . . determine whether the litigants have created an issue of
fact to be decided by the jury.” Texas Dep’t of Cmty. Affairs v. Burdine, 450 U.S.
248, 255 n.8, 101 S. Ct. 1089, 1094 n.8 (1981).
The central question of Ms. Gogel’s case is the nature of her opposition
conduct and whether it was protected by Title VII. In most circumstances, firing
an employee for assisting a coworker with filing an Equal Employment
Opportunity Commission (“EEOC”) complaint—the primary basis of Ms. Gogel’s
dismissal—amounts to retaliation for protected opposition conduct. See Hobgood
v. Ill. Gaming Bd., 731 F.3d 635, 642–43 (7th Cir. 2013); see also Rosser v.
Laborers’ Int’l Union of N. Am., Local No. 438, 616 F.2d 221, 223 (5th Cir.
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1980). 1 But of course the protections of Title VII’s opposition clause are not
absolute. To qualify for protection, “the manner in which an employee expresses
her opposition to an allegedly discriminatory employment practice must be
reasonable.” Rollins v. Fla. Dep’t of Law Enf’t, 868 F.2d 397, 401 (11th Cir.
1989) (per curiam). Our precedent has recognized two principal ways in which an
employee’s opposition conduct may be unreasonable and thus fall outside of the
protection of the statute: (1) if that conduct is highly disruptive, see id. at 400-01,
or (2) if that conduct “so interferes with the performance of [the employee’s] job
that it renders [her] ineffective in the position for which [s]he was employed,”
Rosser, 616 F.2d at 223. Whether opposition activity was so unreasonable as to
fall outside the protection of the statute is a “case by case” determination made by
“balancing the purpose of the statute and the need to protect individuals asserting
their rights thereunder against an employer’s legitimate demands for loyalty,
cooperation and a generally productive work environment.” Rollins, 868 F.2d at
401.
Our precedent is clear that the question of whether opposition conduct falls
under the protections of Title VII should, at the summary judgment stage, be
evaluated within the three-step McDonnell Douglas burden-shifting framework,
1
In Bonner v. City of Prichard, 661 F.2d 1206 (11th Cir. 1981) (en banc), this Court
adopted as binding precedent all decisions of the former Fifth Circuit handed down prior to
October 1, 1981. Id. at 1209.
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rather than under the “clearly erroneous” standard applied following an
employment discrimination trial. Compare Payne v. McLemore’s Wholesale &
Retail Stores, 654 F.2d 1130, 1144 (5th Cir. Unit A Sept. 1981) (applying
McDonnell Douglas at summary judgment) with Jones v. Flagship Int’l, 793 F.2d
714 (5th Cir. 1986) (explaining that district court findings would not be reversed
unless they were clearly erroneous).
A. The majority improperly relies on precedent governing appellate
review after trial.
The three McDonnell Douglas steps are designed to flush out proof of an
employer’s “single, true reason for an adverse action.” Quigg, 814 F.3d at 1237
(quotation marks omitted). However, the majority opinion misapplies the
McDonnell Douglas burden shifting process because it relies on our Circuit
precedent governing the review of trials conducted in employment cases. We
should instead abide by the precedent of our Circuit that governs how employment
cases are decided at the summary judgment stage.
In today’s ruling against Ms. Gogel, the majority analogizes her case to
cases in which the suing employee received a trial: Jones v. Flagship International,
793 F.2d 714, and Hamm v. Members of the Board of Regents, 708 F.2d 647 (11th
Cir. 1983). See Maj. Op. at 30–33. Of course, a different standard of review
applies to appeals from decisions made after trial. And Ms. Gogel never got a trial.
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The majority says that Jones is similar to Ms. Gogel’s case and recites the
Fifth Circuit’s conclusion that “given Jones’s particular job responsibilities, her
solicitation of others to sue the company was not protected conduct for purposes of
a retaliation claim.” Maj. Op. at 33. However, the majority opinion relies on
Jones even though the Fifth Circuit arrived at this conclusion based on the record
from a three-day trial, on an appeal of the District Court’s entry of a judgment after
that trial. Jones, 793 F.2d at 718. Beyond that, in Jones, the Fifth Circuit was
reviewing a District Court finding (again, after trial) that there was “not the
slightest hint that race was even a factor in any of Flagship’s employment
decisions regarding Jones.” Id. And the Fifth Circuit plainly stated that it would
not reverse the District Court’s fact finding on this point unless it was “clearly
erroneous.” Id. Nothing in the majority’s opinion here, or anything else I am
aware of, suggests that “clearly erroneous” is the proper standard for reviewing the
District Court’s grant of summary judgment to Kia here. Rather, we review the
grant of summary judgment de novo. See Raney v. Vinson Guard Serv., Inc., 120
F.3d 1192, 1196 (11th Cir. 1997). Ms. Gogel never got a trial, and no court or jury
has ever decided the facts of her dispute with Kia. The majority was mistaken
when it relied on Jones’s “clearly erroneous” review of a District Court’s fact
finding in deciding Ms. Gogel’s case.
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The majority makes the same mistake when it points to Hamm. In doing so
it relies on this court’s affirmance of a fact-based ruling, made after a trial, to
support its conclusion that Ms. Gogel is not entitled to a trial here. Phyllis Hamm,
like Benita Jones in her Fifth Circuit case, appealed (among other things) the
District Court’s dismissal of her claims against her employer after the close of her
case at trial and pursuant to Federal Rule of Civil Procedure 41(b). Hamm, 708
F.2d at 649. The Hamm panel reviewed the District Court’s findings of fact in
support of this dismissal subject to “the clearly erroneous standard of review.” Id.
at 650. Here again, the majority opinion relies on a decision applying a standard of
review that is not the proper one for evaluating Ms. Gogel’s case.
B. When the majority does rely on this court’s precedent governing the
application of the McDonnell Douglas framework at the summary
judgment stage, it does not faithfully apply that precedent.
And when the majority did look to our Circuit precedent governing summary
judgment rulings in employment cases, it mistakenly applies that precedent as well.
When making her prima facie case at the first step in the McDonnell Douglas
framework, the employee is not charged with showing that her opposition conduct
was reasonable. See Shannon v. Bellsouth Telecomm., Inc., 292 F.3d 712, 716
(11th Cir. 2002) (holding that, in order to show a causal connection between
protected conduct and retaliation, a plaintiff need only show “that the decision-
makers were aware of the protected conduct, and that the protected activity and the
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adverse actions were not wholly unrelated.”). Once the employee successfully
makes her prima facie showing, it falls to the employer to explain its actions. See
Raney, 120 F.3d at 1196. The employer can meet its burden of showing a
legitimate, nondiscriminatory reason for the adverse employment action by
producing evidence that the employee’s conduct fell outside the protection of Title
VII. See Rollins, 868 F.2d at 401. Then, the plaintiff may, in turn, rebut this
evidence by showing that the employer’s reason was merely a pretext for unlawful
retaliation. See Jefferies v. Harris Cnty. Cmty. Action Ass’n, 615 F.2d 1025, 1036
(5th Cir. 1980).
When discussing Ms. Gogel’s retaliation claim based on her assistance to
Ms. Ledbetter, the majority does not clearly or consistently apply the McDonnell
Douglas framework. Instead, the majority opinion winds its way through the
framework without referencing which step of the framework it is analyzing. But a
careful application of the framework is essential to determining whether there is a
dispute of fact at the summary judgment stage. Because the majority opinion lacks
clarity in its application of the framework, I fear it will result in mistakes in future
employment discrimination decisions.
As one example, the majority simply accepts Kia’s invocation of the
importance of “loyalty” as the last word in finding her conduct unreasonable as a
matter of law. Maj. Op. at 55–56. In doing so, it overlooks the fact that Ms.
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Gogel’s conduct, the nature of her job, and Kia’s motivations for terminating her
were all in dispute. These are precisely the kinds of factual questions that the
McDonnell Douglas framework was designed to resolve, because they go directly
to whether Kia’s reasons for terminating Ms. Gogel were pretextual. The Supreme
Court has explained that McDonnel Douglas serves “simultaneously to meet the
plaintiff’s prima facie case by presenting a legitimate reason for the action and to
frame the factual issue with sufficient clarity so that the plaintiff will have a full
and fair opportunity to demonstrate pretext.” Burdine, 450 U.S. at 255–56, 101 S.
Ct. at 1095. The majority opinion ignores these factual disputes. As a result, Ms.
Gogel never got her “full and fair opportunity to demonstrate pretext.” Id.
II.
In this section, I will properly apply the McDonnell Douglas framework,
showing how it compels the holding that Ms. Gogel came forward with sufficient
evidence to create a triable issue of fact about Kia’s motivations for firing her.
This record demonstrates that Ms. Gogel successfully made a prima facie showing
of unlawful retaliation that Kia rebutted by coming forward with a permissible,
non-retaliatory reason for her dismissal. My view of the record also shows that at
the third stage of the McDonnell Douglas analysis, Ms. Gogel produced sufficient
evidence that Kia’s reason for her dismissal was pretextual, such that it is error for
the majority to grant summary judgment to Kia here.
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A. Ms. Gogel made a prima facie showing of retaliation, which Kia
successfully rebutted.
Ms. Gogel pointed to sufficient record evidence to support a prima facie case
of retaliation against her. We know that the burden of making a prima facie case
“is not onerous.” Burdine, 450 U.S. at 253, 101 S. Ct. at 1094. Rather, at the
prima facie stage a plaintiff need only “offer evidence that creates a valid inference
that her employer’s conduct was in fact illegal[].” Lewis v. City of Union City,
918 F.3d 1213, 1222 n.8 (11th Cir. 2019) (en banc).
No one disputes that one reason Kia gave for firing Ms. Gogel was that she
assisted Ms. Ledbetter in filing an EEOC complaint.2 Kia stated as much in its
termination letter to Ms. Gogel, which said she was being fired in part because she
“encouraged or even solicited the filing of [an EEOC charge].” And Title VII
prohibits subjecting an employee to an adverse employment action “because [s]he
has opposed any practice made an unlawful employment practice by this
subchapter, or because [s]he has made a charge, testified, assisted, or participated
in any manner in an investigation, proceeding, or hearing under this subchapter.”
2
While Ms. Gogel disputes that she actually encouraged Ms. Ledbetter to seek outside
counsel or file a discrimination complaint, the issue is not whether she in fact engaged in this
conduct but whether Kia “in good faith believed” in the factual basis of its adverse employment
action. Elrod v. Sears, Roebuck & Co., 939 F.2d 1466, 1470 (11th Cir. 1991) (quotation marks
omitted); see also Heffernan v. City of Paterson, N.J., 578 U.S. ___, 136 S. Ct. 1412, 1418
(2016) (holding that an employee could challenge an employer’s retaliation for protected First
Amendment conduct even if that retaliation was based on the employer’s factual mistake about
the employee’s behavior).
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42 U.S.C. § 2000e-3(a). Assisting fellow employees in filing EEOC charges is
squarely protected activity. See EEOC v. Total Sys. Servs., 221 F.3d 1171, 1174
(11th Cir. 2000). 3 While Kia argues its true concern was that the assistance Ms.
Gogel provided Ms. Ledbetter made Ms. Gogel ineffective in her job, that is a
question for the second stage of the McDonnell Douglas framework. At the prima
facie stage, Ms. Gogel’s termination letter is enough to show a causal connection
between protected conduct (assisting Ms. Ledbetter) and adverse employment
consequences (Ms. Gogel’s discharge). See Shannon, 292 F.3d at 716.
Kia, in turn, met its burden of rebutting Ms. Gogel’s prima facie case by
producing evidence that it suspended and fired her for a legitimate,
nondiscriminatory reason. See Alvarez v. Royal Atl. Developers, Inc., 610 F.3d
1253, 1265 (11th Cir. 2010). The employer’s burden, at this stage, is only “one
of production—not persuasion” and it “need not persuade the court that it
was actually motivated by the proffered reason.” Kidd v. Mando Am. Corp., 731
F.3d 1196, 1205 (11th Cir. 2013) (alteration adopted) (quotation marks omitted).
3
The majority acknowledges that a firing on these grounds would normally give rise to a
prima facie case of unlawful retaliation. Indeed, Kia conceded at oral argument that Title VII
generally prohibits firing an employee, other than a human resources employee, who engaged in
this conduct. Oral Argument at 32:57–33:38. But the majority distinguishes Ms. Gogel’s case
based on Kia’s asserted concern that her conduct rendered her ineffective in her role as Team
Relations manager. This fact would be appropriate to rely upon if it had ever been found by the
trier of fact, like in Hamm. Here, though, there remain significant factual disputes over both the
propriety of Ms. Gogel’s helping her co-worker with her EEOC charge, as well as Gogel’s
effectiveness as a manager.
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And the majority is correct in saying that, in some instances, an employee’s
opposition conduct may “‘so interfere[] with the performance’ of her job duties
‘that it renders her ineffective in the position for which she was employed’” such
that it is therefore unreasonable and not protected by Title VII. Maj. Op. at 29
(alterations adopted) (quoting Rosser, 616 F.2d at 223).
Here, Kia recognizes that the reason it fired Ms. Gogel was retaliation for
protected conduct, but it says that because the conduct conflicted with Ms. Gogel’s
core job responsibilities it was therefore unreasonable. The record before us
supports a holding that Kia met its burden to put forward a legitimate business
reason for firing Ms. Gogel. Deposition testimony and Ms. Gogel’s termination
letter support Kia’s claim it terminated Gogel because management believed her to
be actively recruiting other employees to file lawsuits against Kia. Kia also
produced evidence that it believed this conduct to be in direct conflict with Ms.
Gogel’s job responsibilities. These responsibilities, according to Kia, included
working to ensure that team members did not involve third parties—by way of
litigation, government organizations, and labor unions—in the resolution of
workplace disputes. I think this was sufficient for Kia to meet its burden of
showing a legitimate, non-retaliatory reason for dismissing Ms. Gogel. But I also
believe there remain factual disputes about whether this reason was pretextual.
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B. Ms. Gogel presented sufficient evidence that Kia’s reasons for
dismissing her were pretextual.
Having addressed the first two steps of the McDonnell Douglas framework,
I will now outline the factual disputes raised by Ms. Gogel in her assertion that
Kia’s reasons for her firing were a pretext for its discrimination against her. First,
there are factual disputes over the nature of her core job responsibilities and
whether her conduct rendered her unable to properly perform them. These disputes
go to whether Ms. Gogel’s activities were “reasonable under the circumstances and
were warranted by [her] employer’s conduct.” Payne, 654 F.2d at 1145. Second,
there is a dispute over whether Ms. Gogel’s inability to perform her core job
responsibilities was the actual reason for her dismissal. This goes to whether the
reason given for her dismissal was a pretext for unlawful retaliation. Lewis, 918
F.3d at 1221. My review shows that Ms. Gogel produced sufficient evidence to
create a triable issue of fact on both of these questions at the final stage of
McDonnell Douglas.
1. Ms. Gogel’s responsibilities as Team Relations manager
First, Ms. Gogel pointed to sufficient record evidence to raise an issue of
fact about whether her job involved the resolution of Title VII disputes. The
majority opinion fails to recognize the factual disputes over Ms. Gogel’s duties as
Team Relations manager, and improperly accepts Kia’s version instead. See Evans
v. Stephens, 407 F. 3d 1272, 1278 (11th Cir. 2005) (en banc) (holding that “when
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conflicts arise between the facts evidenced by the parties, we credit the nonmoving
party’s version” (emphasis omitted)). It is not for judges to decide whether Ms.
Gogel’s conduct was reasonable. Rather, this is a classic fact question reserved for
a jury to decide. 4
Kia hired Ms. Gogel as Team Relations manager in March 2008. The stated
purpose of the Team Relations department was to create standards and policies to
support “an environment of positive team relations,” develop standards around
behavior, help “set a positive culture,” and help employees “understand what the
rules and guidelines of the workplace were.” Ms. Gogel’s job responsibilities
included “promot[ing] high team member morale and prevent[ing] unwelcomed
activity within [Kia].”
But there is conflicting evidence over what, precisely, “prevent[ing]
unwelcomed activity” entailed. Kia says the primary role of the Team Relations
department was to resolve employment disputes before employees resorted to help
from an outside party, such as an attorney, labor union, or the EEOC. If true, this
would support the conclusion of the majority opinion that actively recruiting staff
to participate in a discrimination lawsuit was directly contrary to Ms. Gogel’s
primary role. But nothing in Ms. Gogel’s job description says she was tasked with
4
The Civil Rights Act of 1991 entitles a Title VII plaintiff seeking the award of
compensatory or punitive damages to a jury trial. Civil Rights Act of 1991 § 102, 42 U.S.C.
§ 1981a(c).
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resolving discrimination complaints internally. Beyond that, the parties offer
conflicting testimony on this question. Ms. Gogel testified that she understood
“unwelcome activity” to mean “union organizing activity,” as opposed to EEOC
charges or lawsuits. On the other hand, Arthur Williams, assistant manager of the
Team Relations department, testified that the role of the Team Relations
department was to “help team members stay out of legal situations and try to
resolve problems prior to them getting that bad.” Latesa Bailey, Kia’s Rule
30(b)(6) witness, testified that one of Ms. Gogel’s roles was to avoid employment
conflicts before employees resorted to outside parties. And Robert Tyler, the
Human Resources Manager at the Georgia plant, said ensuring that team members
did not turn to third parties to resolve disputes was only “one of the
responsibilities” of the Team Relations department.
As this review of the record makes clear, the only evidence about whether
Ms. Gogel’s job required her to prevent employees from resorting to litigation to
resolve discrimination claims comes from contradicted deposition testimony.
Thus, resolving this question requires weighing witness credibility. And again, it
is not the role of judges to pick between conflicting factual accounts at the
summary judgment stage of a case. Anderson v. Liberty Lobby, Inc., 477 U.S.
242, 255, 106 S. Ct. 2505, 2513 (1986) (stating that resolving contradictory
testimony requires making credibility determination and weighing evidence, which
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are improper at summary judgment because they “are jury functions, not those of a
judge”); Evans, 407 F. 3d at 1277. Notably, this factual dispute goes to the heart
of Ms. Gogel’s retaliation claim. If preventing discrimination litigation was not
part of Ms. Gogel’s job, or was only incidental to it, then Kia cannot credibly claim
the assistance she provided Ms. Ledbetter rendered Gogel so ineffective in her job
that she was due to be fired. Indeed, if a factfinder decided that preventing
discrimination litigation was not a part of Ms. Gogel’s job, this would strongly
support the further finding that Kia’s dismissal of Ms. Gogel was prohibited
retaliation. Rather than address this dispute, however, the majority improperly
credits the deposition testimony presented by Kia over the contradictory testimony
offered by Ms. Gogel. Maj. Op at 44–47; see also id. at 50.
The majority leans heavily on Kia’s claim that Ms. Gogel’s job duties
included assisting Kia’s legal department in investigating EEOC charges. True,
the Team Relations department, which Ms. Gogel headed, occasionally conducted
investigations into policy violations, attendance issues, and internal discrimination
claims. However, the parties’ accounts of how important these investigations were
to Ms. Gogel’s job are quite different. Ms. Gogel says that EEOC investigations
were not central to her job and that her primary role was to prevent union
organizing activity and ensure that Kia employees “understand what the rules and
guidelines of the workplace were.” In support, she introduced evidence that the
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Team Relations department only investigated EEOC charges at the direction of Kia
legal counsel and that her role did not include the resolution of these issues. Ms.
Gogel understood the Team Relations department, in contrast to the Kia Legal
Department, was tasked primarily with “building . . . systems and processes to
ensure fair and equitable treatment, and . . . facilitat[ing] high employee morale.”
As before, the majority resolves this dispute by accepting Kia’s version of
the facts. And on this issue, like the first, the specific responsibilities of Ms.
Gogel’s job are central to resolving whether the form of opposition imputed to
her—soliciting another employee to file a discrimination charge against Kia—was
reasonable. See Hochstadt v. Worcester Found. for Experimental Biology, 545
F.2d 222, 230–31 (1st Cir. 1976) (holding that, in balancing the scope of
reasonable opposition conduct, “[t]he requirements of the job and the tolerable
limits of conduct in a particular setting must be explored”). If Ms. Gogel’s job
required her to assist in EEOC investigations only rarely, it would render Kia’s
claim that her opposition conduct made her ineffective in her position significantly
less credible and more likely to be pretextual.
The majority’s failure to recognize the disputes over Ms. Gogel’s job
requirements is particularly consequential here, where Kia has never pointed to a
clear company policy that she violated. By Ms. Gogel’s account, her job
responsibilities were significantly different than those of the plaintiffs in Hamm,
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Whatley v. Metropolitan Atlanta Rapid Transit Authority, 632 F.2d 1325 (5th Cir.
1980), and Jones. In those cases there was evidence that the plaintiff employees
had violated either clear administrative protocols for handling discrimination
complaints, see Hamm, 708 F.2d at 653; Whatley, 632 F.2d at 1326–27, or a clear
obligation to represent the employer in administrative proceedings and attempt to
resolve discrimination complaints in a manner favorable to the company, Jones,
793 F.2d at 716–17. Kia, in contrast, emphasizes Ms. Gogel’s breach of the trust
that management placed in her and the loyalty it expected from her. Whether any
employee has met this general and aspirational job requirement is not readily
apparent, unlike those policies violated in the cases relied upon in the majority
opinion.
In the absence of a clear violation of company policy, a jury should decide
whether it was reasonable for Kia to fire Ms. Gogel because her opposition
conduct made her ineffective at her job. Again, it is not for judges to resolve
disputes of fact about Ms. Gogel’s specific job duties and responsibilities. And
when the majority opinion anchors its decision on Kia’s assertions that it lost
“trust” in Ms. Gogel, it necessarily gives credence to one side’s facts over the
other. By taking over this fact-finding function, our court has reduced the scope of
Title VII’s protections for thousands of people whose positions in human resources
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put them in incidental contact with EEOC complaints. 5 This undermines the
overall effectiveness of Title VII, which “depends for its enforcement upon the
cooperation of employees who are willing to file complaints and act as witnesses.”
Burlington N. & Santa Fe Ry. Co. v. White, 548 U.S. 53, 67, 126 S. Ct. 2405, 2414
(2006). Thus, today’s ruling chips away at the statute’s goal of “strik[ing] at the
entire spectrum of disparate treatment of men and women in employment.” Meritor
Sav. Bank, FSB v. Vinson, 477 U.S. 57, 64, 106 S. Ct. 2399, 2404 (1986)
(quotation marks omitted).
2. Ms. Gogel’s own EEOC complaint
Separate from the question of whether Ms. Gogel’s opposition conduct was
reasonable, there is also a dispute about whether she was fired because she filed
her own EEOC charge. As the majority acknowledges, filing an EEOC charge is
protected participation conduct and is therefore not a permissible basis for an
adverse employment action. Maj. Op. at 43. Again here, this evidence creates a
triable issue of fact concerning Kia’s reason for firing Ms. Gogel. It therefore
5
Amici from the Florida and Georgia chapters of the National Employment Lawyers
Association point us to statistics kept by the Bureau of Labor Statistics, which now show that in
2018 there were over 625,000 “human resources specialists” and 150,000 “human resources
managers” in the United States. See Br. of Amici Curiae National Employment Lawyers
Association, Florida and Georgia Chapters at 19–20; Bureau of Labor Statistics, U.S. Dep’t of
Labor, Occupational Outlook Handbook, “Human Resources Specialists,”
https://www.bls.gov/ooh/business-and-financial/human-resources-specialists.htm (last visited
March 19, 2020), and “Human Resource Managers,”
https://www.bls.gov/ooh/management/human-resources-managers.htm (last visited March 19,
2020).
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provides another independent ground for reversing the grant of summary
judgment.6
First, Ms. Gogel points to the timing of the filing of her EEOC charge and
her suspension and firing. Close temporal proximity can support a finding of
causation between a statutorily protected activity and an adverse employment
action. See Thomas v. Cooper Lighting, Inc., 506 F.3d 1361, 1364 (11th Cir.
2007) (per curiam). Ms. Gogel filed her first EEOC charge on November 10,
2010. Kia received it on November 22. Ms. Gogel was fired less than two months
later. This evidence supports the inference that her filing of the EEOC charge,
rather than concerns about her effectiveness in her position, was the real reason for
her discharge. Even if the two-month gap between the filing of Ms. Gogel’s
6
The majority points to the holding in the original panel opinion that Ms. Gogel could
not prove causation for her gender and national origin claim based solely on the fact that she
filed her own EEOC charge. See Maj. Op. at 27 n.17. True, the now-vacated opinion said that,
although the timing of Ms. Gogel’s filing of her EEOC charge tended to show that the reason
offered by Kia for her firing was pretextual, that evidence failed to show that the “real reason”
was national origin or gender discrimination. See Gogel v. Kia Motors Mfg. of Ga., Inc., 904
F.3d 1226, 1239 (11th Cir
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