Opinion

Senno v. The Illinois Department of Healthcare and Family Services

  • 2015 IL App (1st) 132837
Court
Appellate Court of Illinois
Filed
Dec 28, 2015
Status
Published
Cited by
8 cases
Authority
More cited than 65.3%

The opinion

Illinois Official Reports

Appellate Court

Senno v. Department of Healthcare & Family Services, 2015 IL App (1st) 132837

Appellate Court AREF SENNO, M.D., Plaintiff-Appellant, v. THE DEPARTMENT

Caption OF HEALTHCARE AND FAMILY SERVICES, and JULIE

HAMOS, Defendants-Appellees.

District & No. First District, Second Division

Docket No. 1-13-2837

Filed October 20, 2015

Decision Under Appeal from the Circuit Court of Cook County, No. 11-CH-23545; the

Review Hon. David B. Atkins, Judge, presiding.

Judgment Affirmed.

Counsel on Edwards Wildman Palmer LLP, of Chicago (James A. Christman,

Appeal Tracy A. Hannan, and Colin Patrick O’Donovan, of counsel), for

appellant.

Lisa Madigan, Attorney General, of Chicago (Nadine J. Wichern,

Assistant Attorney General, of counsel), for appellees.

Panel PRESIDING JUSTICE PIERCE delivered the judgment of the court,

with opinion.

Justices Simon and Hyman concurred in the judgment and opinion.

OPINION

¶1 Plaintiff Aref Senno, M.D., appeals from a decision of the Illinois Department of

Healthcare and Family Services (Department) terminating his participation in a medical

assistance program administered by the Illinois Medical Assistance Program (Program)

where participating physicians receive reimbursement for treating Medicaid recipients. On

appeal, Dr. Senno argues: (1) the Administrative Law Judge (ALJ) improperly relied on Dr.

Fatoki’s testimony; (2) the ALJ’s findings were against the manifest weight of the evidence;

and (3) the ALJ failed to apply the correct standard in determining whether Dr. Senno had

provided grossly inferior care. For the following reasons, we affirm the decision of the

Department.

¶2 I. BACKGROUND

¶3 The Department requires physicians who participate in the medical assistance program to

maintain sufficient records “to fully and accurately document the nature, scope, details, and

receipt of the health care provided.” 305 ILCS 5/5-5 (West 2000). The Department may

review the participating physician’s medical records in order to monitor the quality of care

given to Medicaid recipients. Id.

¶4 In 2000, Dr. Senno, a physician with 40-plus years of experience and a long-time

provider in the Program, was asked by the Department to produce medical charts for 15

Medicaid patients. Although Dr. Senno treated many of these patients for a long period of

time, the Department specifically requested records spanning the period of April 1, 1998 to

June 30, 1999. The Department’s Medical Quality Review Committee (Committee), which

included the Department’s primary consultant Dr. Adeyemi Fatoki, and two other physicians,

reviewed the medical records and met with Dr. Senno in September 2002 to discuss his

medical practices. On April 13, 2004, based on the Committee’s findings, the Department

notified Dr. Senno of its intent to terminate him from the Program for violating the Illinois

Public Aid Code (Code) (305 ILCS 5/1 et seq. (West 2002)), and the Illinois Administrative

Code (89 Ill. Adm. Code 140.16(a)(7), amended at 28 Ill. Reg. 4958 (eff. Mar. 3, 2004))

which states a vendor may be terminated from participating in the Program for furnishing

services that are (1) in excess of the patient’s needs, (2) harmful to the patient, or (3) of

grossly inferior quality; all such determinations shall be based on competent medical

judgment and evaluation.

¶5 The Department charged Dr. Senno with seven counts of providing care that was of

grossly inferior quality, in excess of needs, and placed patients at risk of harm. The seven

counts included Dr. Senno’s alleged failure to: (count I) adequately treat a patient with

congestive heart failure; (count II) adequately manage a patient with diabetes mellitus; (count

III) prescribe antibiotics without any clinical indication; (count IV) properly evaluate a

patient with urethral discharge; (count V) properly prescribe medications; (count VI) address

abnormal lab results; and (count VII) evaluate a patient with a possible ulcer while the

patient was taking nonsteroidal drugs. Dr. Senno requested a hearing to review the

Department’s decision. A hearing before an ALJ commenced in May 2004 with two

witnesses: Dr. Fatoki, a member of the reviewing Committee, who testified as an expert for

the Department without objection, and Dr. Senno, who testified on his own behalf. This

appeal concerns only count III, which alleged Dr. Senno prescribed antibiotics to multiple

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patients on numerous occasions without clinical indication, and count IV, which alleged Dr.

Senno did not properly evaluate a patient for a sexually transmitted disease. This court will

discuss only those facts relevant to this appeal.

¶6 A. Count III

¶7 Count III alleged that Dr. Senno prescribed antibiotics without clinical indication where

antibiotics should only be used after a complete physical examination with laboratory results,

where appropriate, that document that a bacterial infection process is present in a patient that

can only be addressed by an antibiotic.

¶8 As an expert witness for the Department, Dr. Fatoki testified the proper standard of care

for prescribing antibiotics includes documenting enough information to justify a presumptive

or definitive diagnosis of a bacterial infection, or documenting enough circumstances to call

for the drug’s prophylactic use against the development of a bacterial infection or other

serious condition. He explained a presumptive diagnosis is based on the patient’s medical

history, patient complaints, and on the physician’s objective findings from a physical exam

and a definitive diagnosis is based on diagnostic test results. Dr. Fatoki explained the

standard of care for prescribing antibiotics includes documentation in the medical record of

the patient’s medical history, complaints, physical exam findings, any test results, the

diagnosis, and the treatment plan. Dr. Fatoki testified the physician must document enough

information in the medical record to justify diagnosing the patient with a bacterial infection

or using an antibiotic for a prophylactic purpose.

¶9 Dr. Fatoki reviewed the medical records at issue and evaluated them against Dr. Senno’s

medical experience and background. The medical records of eight patients, representing 18

visits to Dr. Senno, were introduced into evidence. Dr. Fatoki explained these medical

records showed Dr. Senno documented the patient’s complaints, his physical exam findings,

and an antibiotic prescription on most visits. Dr. Fatoki testified there was no medical history

or diagnosis documented in any of these records for any of the patients. Dr. Fatoki opined

that Dr. Senno’s documentation of symptoms and physical exam findings in the patients’

medical records could indicate either a bacterial or a viral infection and were not enough to

justify an antibiotic prescription. Attached to the medical records were the billing statements

for the visits. Dr. Fatoki testified Dr. Senno documented the diagnosis of 12 of these visits in

his billing statements as “coughing,” “congestion,” or “sore throat,” which Dr. Fatoki

explained are symptoms and not bacterial infections warranting antibiotics. Other patient

billing statements for the remaining doctor’s visits contained the diagnosis of “cholelithiasis

(gall bladder stones),” “renal stones,” “cystitis (bacterial bladder inflammation),” “otitis

media (ear infection)” and “renal infection,” yet Dr. Fatoki testified Dr. Senno’s medical

records showed no clinical indication for these diagnoses and no justification for the

antibiotic treatments Dr. Senno prescribed.

¶ 10 Dr. Fatoki opined that Dr. Senno overall relied on too little information to diagnose these

patients with bacterial infections because what is documented could also indicate a viral

infection, which is unresponsive to antibiotics. Dr. Fatoki testified Dr. Senno did not delve

into his patient’s complaints, signs, and symptoms deep enough to determine the findings

indicated a bacterial infection and did not document any information that would support a

prophylactic purpose for the antibiotic.

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¶ 11 Based on the lack of documentation in the medical records, Dr. Fatoki testified Dr. Senno

provided grossly inferior care to these patients. Grossly inferior care, he explained, was care

that was below the minimum standard of care necessary to treat a patient’s medical problem.

Dr. Fatoki also testified these antibiotic prescriptions were in excess of needs and created a

risk of harm to these patients. A risk of harm presents itself when the potential adverse effect

of the treatment outweighs the benefit of the treatment. Unnecessary antibiotic use puts

patients at risk of developing a resistance to bacteria, explained Dr. Fatoki, and exposes

patients to possible allergic reaction to the antibiotic. Dr. Fatoki did testify that an antibiotic

has to be unnecessarily overused many times before resistance in a patient could develop.

Care in excess of needs is care that is not necessary for the treatment of the patient, he

explained, and Dr. Senno exceeded necessary treatment by prescribing antibiotics without

any documentation in the medical records to justify a bacterial infection or prophylactic

purpose for such treatment.

¶ 12 Dr. Senno rebutted Dr. Fatoki’s testimony asserting he met the standard of care for these

patients because he relied on his history of treating these patients over a long period of time

and his physical exam findings. Dr. Senno testified that with appropriate history, information

and physical exam findings, a physician can properly diagnose a bacterial infection and

prescribe an antibiotic. Dr. Senno testified he made findings he did not record in the medical

records as he focused on the patient rather than documenting everything. However, based on

his experience and history with the patient he was able to presumptively diagnose many of

these patients with bacterial infections or determine their need for prophylactic antibiotic

prescription.

¶ 13 When questioned about the medical records at issue, Dr. Senno bolstered what was

actually documented with testimony about the patient’s medical history and past treatments

that occurred prior to the subset of records reviewed by the Department. He also recollected

there were additional symptoms for each of these patients that contributed to his diagnoses,

even though he did not document them in the patients’ medical records.

¶ 14 For example, documented in one patient’s medical record is a complaint of coughing and

physical exam findings of a clear chest, a normal heart rate, and a soft abdomen. During his

testimony, Dr. Senno added the patient was coughing up blood and that he “checked

everything” and could not find a problem in the patient’s lungs or abdomen. He testified that

based on his experience, the blood could indicate an infection in either the lungs or

gastrointestinal system and an antibiotic prescription was necessary to prevent the bleeding

and admission to the hospital. When questioned about other medical records at issue, Dr.

Senno recollected individual patient information such as being a heavy smoker, past

surgeries, place of employment, renal failure, cardiac problems, surgical complications, and

past illnesses to justify his prescribing antibiotics to the patients. Dr. Senno testified that none

of this information was recorded in the medical records at issue and that most of these

diagnoses were presumptive of a bacterial infection. Dr. Senno recollected there was one

occasion where he definitively diagnosed a patient with a bacterial infection of strep throat

based on the patient’s complaint of coughing and Dr. Senno’s observation of redness in the

patient’s throat. Dr. Senno made no documentation of the redness of the throat in the

patient’s medical record.

¶ 15 Regarding his diagnoses of “coughing,” “congestion,” and “sore throat” on his billing

statements, Dr. Senno acknowledged these were symptoms and not necessarily a sign of

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bacterial infection but he considered these symptoms in conjunction with the individual

patient’s history which may include age, past surgeries, and past health issues to diagnose

these patients with an upper respiratory infection or to determine an antibiotic is necessary

for prophylactic purposes.

¶ 16 For the patient with cholelithiasis, the medical record showed the patient had tenderness

over the “right upper quadrant.” Dr. Senno testified he concluded the patient had gall bladder

stones and ordered an ultrasound of his gallbladder, although this is not noted in the medical

record. Dr. Senno added that as soon as symptoms of cholelithiasis appear, which is localized

tenderness under the ribs, an antibiotic is prescribed as a prophylactic for an infection. For

the patient diagnosed with cystitis, there were no physical exam findings in the medical

record. Dr. Senno testified he based his diagnosis on the patient’s medical history, which

included gall bladder surgery. Similarly, Dr. Senno based his diagnosis of renal infection on

the patient’s complaints, which are recorded in the medical record, and the patient’s past

medical history of bladder and kidney infections and past surgery, which were not in the

medical record. As for the patient with otitis media, Dr. Senno testified that he based his

diagnosis on the patient’s complaint of a sore throat and the patient’s age and history.

¶ 17 Dr. Senno countered Dr. Fatoki’s testimony that the antibiotic therapy Dr. Senno

prescribed was appropriate and not grossly inferior quality of care because the antibiotics

were appropriate and he never prescribed more than was needed to appropriately treat the

patients. Dr. Senno testified he did not place any of the patients at risk of harm for

developing a resistance to the antibiotic or the occurrence of an allergic reaction. He

explained it takes many months of antibiotic use for resistance to develop and used Burke A.

Cunha, M.D., Antibiotic Essentials (2004) to support this claim. Dr. Senno testified he never

prescribed more than ten days worth of medicine at a time, which is also the reason he did

not record the quantity prescribed in the medical records.

¶ 18 B. Count IV

¶ 19 Count IV alleges Dr. Senno failed to properly evaluate one patient with urethral

discharge. The medical record for this patient show a complaint of penile discharge and a

prescription for an antibiotic commonly used to treat chlamydia. Dr. Fatoki testified Dr.

Senno provided grossly inferior care to this patient because the medical record lacks any

medical history, physical exam findings, diagnosis, or diagnostic testing. Without diagnostic

testing, Dr. Fatoki opined, it can be difficult to diagnose what exactly is causing the

discharge and the mere color is not enough as clear discharge may also indicate gonorrhea.

Dr. Fatoki added that it is inappropriate to treat someone for a sexually transmitted disease

without doing diagnostic testing.

¶ 20 Dr. Fatoki testified Dr. Senno provided grossly inferior care to this patient because he did

not document the patient’s history, physical exam findings, or test results. Dr. Fatoki

elaborated that this lack of care also created the possibility that the underlying cause of the

discharge would not be treated which exposed the patient to greater risk of harm.

¶ 21 Dr. Senno countered Dr. Fatoki’s testimony with the explanation that he performed a

comprehensive exam of the patient and found a small, clear discharge from the patient’s

penis. Dr. Senno only noted the existence of the discharge and not the color in the medical

record. He explained, however, he remembered the patient’s discharge “very well” and that

his diagnosis of “nonspecific urethritis” in the billing records meant the discharge was clear.

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He explained at the time of the patient’s visit in 1999 there were two different diagnoses for

patients with penile discharge: chlamydia or gonorrhea. Gonorrhea presents with a yellow

discharge and chlamydia with a clear discharge. Dr. Senno testified the standard of care at

this time was to treat the patient with a chlamydia-specific antibiotic and not conduct any

diagnostic testing. Dr. Senno asserts the care for this patient was not grossly inferior and did

not place the patient at greater risk of harm.

¶ 22 C. ALJ’s Decision

¶ 23 In April 2009, after considering the testimony and medical records, the ALJ concluded

the Department had proven counts III and IV by a preponderance of the evidence that Dr.

Senno provided grossly inferior care to his patients, exposed them to risk of harm, and

provided excess care and, thus, recommended his termination from the Program.

¶ 24 Concerning count III, the ALJ found Dr. Senno had provided grossly inferior care,

exposed his patients to risk of harm, and provided excessive care by failing to document

sufficient physical exam findings that indicated the presence of a condition that necessitated

an antibiotic. The ALJ found Dr. Fatoki’s testimony and opinion more credible than Dr.

Senno’s when describing the appropriate standard of care for prescribing antibiotics. The

ALJ also found Dr. Senno unpersuasive in his recollections of his treatment and findings of

the patients at issue, particularly because there were no documented physical exam findings

to corroborate his testimony. Concerning count IV, the ALJ determined the Department

proved by a preponderance of the evidence that Dr. Senno provided grossly inferior care to

his patient but did not prove by the same measure that he placed his patient at risk of harm.

The ALJ found Dr. Senno’s failure to elicit a history of the patient’s complaint, to perform a

physical examination, and to provide a diagnostic test was grossly inferior care. The ALJ

stated the Department did not prove that this patient was at risk of harm, mainly because no

evidence was provided to show what harm the patient was at risk of suffering. In July 2009,

the Department adopted the ALJ’s report and terminated Dr. Senno from the Program.

¶ 25 D. Circuit Court Proceedings

¶ 26 Dr. Senno requested review of his termination to the circuit court of Cook County. In

November 2009, the court reversed and remanded to the Department to clarify and reapply

the “grossly inferior care” standard as it determined the Department improperly relied on Dr.

Fatoki’s definition of such care.

¶ 27 E. ALJ’s Decision on Remand

¶ 28 In February 2011, without any additional hearing or other proceedings, the ALJ

reevaluated the testimony and evidence from the April 2009 hearing under a new definition

of grossly inferior care. To determine the proper definition, the ALJ dissected the term

“grossly inferior care” using The American Heritage Dictionary of the English Language (3d

ed. 1992). The ALJ determined that “gross” meant flagrant, and “inferior” meant low, and

concluded the definition of “grossly inferior care” meant flagrantly bad care. The ALJ then

removed any direct or implied opinions of Dr. Senno’s quality of care made by Dr. Fatoki or

Dr. Senno from its reevaluation of the 1999 hearing. Ultimately, the ALJ determined Dr.

Senno provided flagrantly bad care when he did not document sufficient information to

warrant his diagnoses or his antibiotic prescriptions. For count III, the ALJ again found Dr.

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Senno’s testimony unpersuasive and incredulous and determined the Department had proven

by a preponderance of the evidence that Dr. Senno practiced excessive care, put these

patients at risk of harm, and provided grossly inferior care. The ALJ found the entries in the

medical records were indicative of the type of care Dr. Senno provided to his patients and his

testimony bolstering these records was not credible and sometimes contradictory. The ALJ

concluded there is no evidence in any of the medical records that would support a clinical

indication for antibiotic therapy.

¶ 29 As for count IV, the ALJ again found the Department proved by a preponderance of the

evidence that Dr. Senno provided grossly inferior care to the patient at issue because he did

not obtain any patient history relating to the complaint, performed no physical examination,

and provided no diagnostic testing to evaluate the complaint. The ALJ found Dr. Fatoki’s

testimony credible and corroborated by the medical record in evidence, and found Dr.

Senno’s testimony unpersuasive as it was based entirely on his recollection. The ALJ issued

a revised report recommending Dr. Senno’s termination from the Program and the

Department again adopted the ALJ’s recommendation.

¶ 30 F. Second Circuit Court Proceedings

¶ 31 Dr. Senno requested the circuit court review the Department’s decision, stating the wrong

definition of grossly inferior care was again applied. In August 2013, the circuit court

affirmed the Department’s decision to terminate Dr. Senno from the Program. On September

3, 2013, Dr. Senno timely filed notice of this appeal.

¶ 32 II. ANALYSIS

¶ 33 Judicial review pursuant to Administrative Review Law (735 ILCS 5/3-101 (West 2010))

requires this court to review all questions of law and fact presented by the record in relation

to the administrative agency’s decision and not the decision of the ALJ or the circuit court.

Lindemulder v. Board of Trustees of the Naperville Firefighters’ Pension Fund, 408 Ill. App.

3d 494, 500 (2011). The standard of review this court applies depends on the question

presented. Comprehensive Community Solutions, Inc. v. Rockford School District No. 205,

216 Ill. 2d 455 (2005).

¶ 34 “When an issue of pure law is raised, we review de novo.” Parikh v. Division of

Professional Regulation of the Department of Financial & Professional Regulation, 2014 IL

App (1st) 123319, ¶ 19 (citing Village Discount Outlet v. Department of Employment

Security, 384 Ill. App. 3d 522, 525 (2008)). “When the issue raised is one of fact, we will

only ascertain whether such findings of fact are against the manifest weight of the evidence.”

Id. (citing Provena Covenant Medical Center v. Department of Revenue, 236 Ill. 2d 368,

386-87 (2010)). Lastly, “[a] mixed question of law and fact is reviewed under the clearly

erroneous standard.” Id. (citing Heabler v. Illinois Department of Financial & Professional

Regulation, 2013 IL App (1st) 111968, ¶ 17). A mixed question of law and fact is one “ ‘in

which the historical facts are admitted or established, the rule of law is undisputed, and the

issue is whether the facts satisfy the statutory standard.’ ” Id. (quoting Pullman-Standard v.

Swint, 456 U.S. 273, 289 n.19 (1982)).

¶ 35 Dr. Senno first argues that the ALJ, on remand from the circuit court, failed to apply the

correct standard in determining whether Dr. Senno had provided a grossly inferior quality of

care. As previously discussed, the circuit court remanded this cause to the Department to

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clarify and reapply the “grossly inferior care” standard as it determined the Department

improperly relied on Dr. Fatoki’s definition of such care.

¶ 36 On remand, the ALJ noted that the Code does not define the phrase “grossly inferior”

care and relied on the dictionary to define “gross” and “inferior.” Using the definitions found

therein, the ALJ determined that “grossly inferior” care was “flagrantly bad.” The ALJ then

determined that a physician provides flagrantly bad care when he does not obtain “sufficient

information to warrant his or her diagnosis and the therapy that is provided.” The ALJ noted

that the circuit court opined that “grossly inferior” care meant “wanton disregard for the

generally accepted standard of care” and that Dr. Senno’s conduct was “grossly inferior”

under either definition.

¶ 37 Whether the ALJ applied an erroneous definition of “grossly inferior” is an issue of

statutory construction and a question of law, which is reviewed de novo. Andrews v. Kowa

Printing Corp., 217 Ill. 2d 101, 106 (2005). The primary rule of statutory construction is to

ascertain and give effect to the intent of the legislature. MD Electrical Contractors, Inc. v.

Abrams, 369 Ill. App. 3d 309, 312 (2006). Typically de novo review is “independent and not

deferential” (internal quotation marks omitted) (Goodman v. Ward, 241 Ill. 2d 398, 406

(2011)), yet when concerning statutory construction, the reviewing court should give the

interpretation of the agency charged with the statute’s administration “substantial weight and

deference.” Provena Covenant Medical Center v. Department of Revenue, 236 Ill. 2d 368,

387 n.9 (2010). This is in recognition of the agency’s role as an informed source of the

legislature’s intent, in addition to the agency’s expertise and experience. Id. Ultimately, the

administrative agency’s interpretation is not binding and this court may reject it if it is

unreasonable or erroneous. Shields v. Judges’ Retirement System of Illinois, 204 Ill. 2d 488,

492 (2003).

¶ 38 Illinois law states,

“The Illinois Department may deny, suspend or terminate the eligibility of any person

*** to participate as a vendor of goods or services to recipients under the medical

assistance program *** if after reasonable notice and opportunity for a hearing the

Illinois Department finds:

***

(e) Such vendor has furnished goods or services to a recipient which are (1) in

excess of his or her needs, (2) harmful to the recipient, or (3) of grossly inferior

quality, all of such determinations to be based upon competent medical judgment

and evaluations[.]” 305 ILCS 5/12-4.25(A)(e) (West 2006).

There is no definition of the phrase “grossly inferior quality” in the statute itself.

¶ 39 Dr. Senno argues the ALJ’s interpretation of “grossly inferior quality” is improper and

the ALJ should have applied the circuit court’s definition. According to the statute, the ALJ

conducting the hearing and investigation is a qualified representative of the Department. 305

ILCS 5/12-4.9 (West 2002). An interpretation by the agency charged with the statute’s

administration is given “substantial weight and deference.” Here, the ALJ’s definition of

“grossly inferior” is given deference. Provena Covenant Medical Center, 236 Ill. 2d at 387

n.9. Furthermore, the definition formulated by the Department is not unreasonable and has

been used by this court when defining “gross” conduct in other comparable statutes. See,

e.g., Maun v. Department of Professional Regulation, 299 Ill. App. 3d 388, 397 (1998)

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(defining the term “gross” as “[g]laringly obvious; flagrant” (internal quotation marks

omitted) when defining gross conduct under the Medical Practice Act of 1987 (225 ILCS

60/22(A)(25) (West 1992)); Gordon v. Department of Registration & Education, 130 Ill.

App. 2d 435, 438-39 (1970) (defining the term “gross” as “flagrant” when defining gross

immorality in the Illinois Pharmacy Practice Act (Ill. Rev. Stat. 1963, ch. 91, ¶ 55.7(f))). This

court finds the Department properly defined the phrase “grossly inferior quality” as

“flagrantly bad” when weighing Dr. Senno’s care to the patients at issue in counts III and IV.

¶ 40 Dr. Senno argues the Department’s factual findings were against the manifest weight of

the evidence. Findings of fact and credibility determinations on review are held to be prima

facie true and correct and should not be overturned unless they are against the manifest

weight of the evidence. Cinkus v. Village of Stickney Municipal Officers Electoral Board,

228 Ill. 2d 200, 210 (2008). An administrative agency’s factual determinations are against the

manifest weight of the evidence if the opposite conclusion is clearly evident. Id. It is not this

court’s function to reevaluate witness credibility or resolve conflicting evidence. Morgan v.

Department of Financial & Professional Regulation, 374 Ill. App. 3d 275, 288-89 (2007). If

these issues are merely ones of conflicting testimony or credibility of witnesses, the

determinations of the agency should be upheld. Keen v. Police Board, 73 Ill. App. 3d 65

(1979).

¶ 41 Because this court cannot reweigh the evidence or reassess the credibility of the

witnesses on review, our sole inquiry is whether the Department’s decision to terminate Dr.

Senno is factually supported by clear and convincing evidence that Dr. Senno provided the

patients at issue with grossly inferior care, exposed them to risk of harm, or provided care in

excess of their needs in violation of section 12-4.25(A)(e) of the Code. 305 ILCS

5/12-4.25(A)(e) (West 2002). Contrary to Dr. Senno’s argument here, this is a mixed

question of law and fact and therefore the clearly erroneous standard, rather than the manifest

weight standard, applies.

¶ 42 The clearly erroneous standard of review lies between the manifest weight of the

evidence standard and the de novo standard, and lends some deference to the agency’s

decision. Lombard Public Facilities Corp. v. Department of Revenue, 378 Ill. App. 3d 921

(2008). The Department’s decision will be deemed clearly erroneous only where, upon

review of the entire record, we are “left with the definite and firm conviction that a mistake

has been committed.” (Internal quotation marks omitted.) AFM Messenger Service, Inc. v.

Department of Employment Security, 198 Ill. 2d 380, 393 (2001).

¶ 43 What was and was not documented in Dr. Senno’s medical records provides enough

evidence for this court to conclude that the Department’s decision that Dr. Senno provided

grossly inferior care was not clearly erroneous. With respect to count III, Dr. Fatoki testified

the documented physical exam findings in the medical records provided no clinical indication

that a bacterial infection was present in any of the patients at issue. Dr. Fatoki opined that the

physical examination findings that were recorded by Dr. Senno could indicate a bacterial

infection, but they could also indicate a viral infection for which an antibiotic is not

warranted. Dr. Fatoki stated that to determine if a bacterial infection was present, more

information was needed to support antibiotic therapy. Dr. Senno countered for all the patients

at issue, he did obtain all the necessary information; he just did not record his findings or the

patient history in the medical records reviewed by the Department. Dr. Fatoki testified, and

the medical records admitted into evidence corroborated his testimony, that Dr. Senno’s

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medical records lacked physical exam findings that would support a therapeutic purpose and

benefit for the antibiotic prescribed. The records also lacked any determination that the

antibiotics prescribed were indicated for a prophylactic purpose. The Department considered

the medical records as relevant and probative evidence of the type of care provided by Dr.

Senno. Based on the testimony of both Dr. Fatoki and Dr. Senno and the medical records in

evidence, it is clear that Dr. Senno provided grossly inferior care and therefore the

Department’s decision to terminate him from the Program was not clearly erroneous.

¶ 44 Concerning count IV, Dr. Fatoki’s testimony outlined the standard of care for evaluating

a patient’s complaint of penile discharge is to obtain patient history concerning the

complaint, conduct a physical examination pertaining to that complaint, and order any

diagnostic testing, particularly a sexually transmitted disease culture test, to evaluate the

complaint. The medical record for the patient at issue showed no patient history pertaining to

the complaint, no physical exam, and no diagnostic testing. Dr. Senno testified the diagnosis

in his billing statement of “nonspecific urethritis” indicated he did conduct a physical exam

and found clear discharge, which indicated diagnostic testing was not necessary to support

his choice of antibiotic therapy. The ALJ, relying on the medical record, found Dr. Senno’s

assertions had no probative value because there were no physical exam findings in the

medical record. Thus, the Department’s decision that Dr. Senno provided grossly inferior

care to this patient was not clearly erroneous.

¶ 45 In a related argument, Dr. Senno argues that the ALJ erred when it improperly relied on

Dr. Fatoki’s testimony as substantive evidence of the care provided by Dr. Senno. Dr. Senno

contends that this was improper where Dr. Fatoki was merely an expert witness who lacked

the personal knowledge required of a fact witness. Dr. Senno asserts that the Department

relying on the “credible testimony of Dr. Fatoki” indicated it relied on that testimony to

determine how Dr. Senno treated his patients during patient visits when he simply should

have reviewed the patients’ medical records and offered expert testimony on the standard of

care and whether Dr. Senno deviated from it.

¶ 46 We reject Dr. Senno’s argument on this issue. The ALJ’s decision on remand from the

circuit court, which was adopted by the Department, clearly stated in its finding that it was

excluding “any direct and implied opinions by Dr. Fatoki and [Dr. Senno] regarding the

quality of care provided by [Dr. Senno].” In its reevaluation of the evidence, the ALJ merely

relied on Dr. Fatoki’s expert testimony to determine the accepted standard of care and

weighed this against Dr. Senno’s documented care in his medical records to determine

whether Dr. Senno deviated from that standard.

¶ 47 CONCLUSION

¶ 48 For the foregoing reason, we affirm the decision of the Department.

¶ 49 Affirmed.

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