The opinion
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
SOUTHEASTERN DIVISION
CASANDRA WATKINS, )
)
Plaintiff, )
)
v. ) Case No. 1:24-CV-163-ACL
)
LOUIS DEJOY, Postmaster General )
United States Postal Service, )
)
Defendant. )
MEMORANDUM AND ORDER
Plaintiff Casandra Watkins brings this action against Defendant Louis Dejoy, Postmaster
General of the United States, alleging race, color, and sex discrimination, along with retaliation,
related to the reduction in her work hours at the United States Postal Service (“USPS”) after
sustaining a work-related injury.
Presently before the Court is Defendant’s Motion for Summary Judgment. (Doc. 37.)
The matter is fully briefed and ready for disposition.
I. Background Facts1
Watkins began working for the USPS in March 2014, as a non-career City Carrier
Assistant at the Poplar Bluff Post Office (“PO”) in Popular Bluff, Missouri. She served several
one-year appointments until she was contractually converted to a career Part Time Flexible City
Carrier at the Poplar Bluff PO on September 15, 2018. She became a full-time regular City
Carrier on May 25, 2019.
1 The Court’s recitation of the facts is taken from the parties’ statements of uncontroverted facts, their
responses thereto, and the exhibits filed by the parties.
1
Christina Strauch was a Postmaster at the Poplar Bluff PO from August 14, 2021, until
her retirement on September 30, 2024. Strauch was employed with the USPS for 31 years, and
had worked in various positions at different facilities prior to her service at the Poplar Bluff PO.
The term “limited duty” refers to work options offered by the USPS to employees with
restrictions due to an injury or illness that the Department of Labor’s Office of Workers’
Compensation Programs (“OWCP”) accepted as work related. The USPS’s rules and regulations
that govern limited duty assignments include, but are not limited to: the Employee and Labor
Relations Manual (“ELM”) § 546.141; and Handbook EL-505 Injury Compensation. See Doc.
37-26 at 2.
The term “light duty” refers to work provided by the USPS to employees with restrictions
due to a non-compensable injury or illness, commonly referred to as an off-the-job injury. Id.
Watkins’ Injury
Watkins reported that she sustained a work-related injury to her left shoulder on March
28, 2023, while picking up a tray of flats to load on her car. She complained that she was having
shoulder pain, reduced mobility, and weakness. Watkins’ doctor, Andrew C. Trueblood, M.D.,
diagnosed her with a left shoulder rotator cuff tear on May 18, 2023. He provided Watkins with
a letter and opined that she could return to work and perform her job duties with the restriction of
no overhead lifting. On May 20, 2023, Strauch offered Watkins a limited duty assignment
restricting Watkins from engaging in overhead lifting, which Watkins accepted on the same date.
Watkins filed a worker’s compensation claim, which was accepted by the Department of Labor
on June 9, 2023. On June 27, 2023, Dr. Trueblood provided Watkins with a letter and opined
that she could return to work on a light duty basis immediately with the restriction of no
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overhead lifting.
Watkins had surgery on her left shoulder in August 2023.
Limited Duty Assignments at Issue
On September 13, 2023, Dr. Trueblood provided Watkins with a letter indicating the
following restrictions on her left upper extremity: no lifting, no pushing and no pulling, must
wear sling at all times, keyboard work only. Watkins provided Dr. Trueblood’s letter to Strauch
for a limited duty assignment on the same date. Strauch did not fill Watkins’ request for a
limited duty assignment, asserting that she did not have keyboard only work available.
On October 2, 2023, Dr. Trueblood provided Watkins with a letter with restrictions on
the “left upper extremity” of no lifting, no pushing and no pulling, and must wear sling at all
times.
On October 5, 2023, Strauch presented Watkins with a PS Form 2499, Offer of Modified
Assignment-Limited Duty (“Form 2499”), listing the duties of Watkins’ modified duty as “Case
letters and flats ONLY” on C007 (Watkins’ Bid Route) and C004 (Watkins’ Auxiliary Route),
with the average time spent on these activities as 2 hours. (Doc. 37-17 at 1.) The physical
requirements of this modified assignment restricted Watkins from lifting, pushing, and pulling
with her left arm, and required her to wear a sling at all times.
On October 11, 2023, Dr. Trueblood provided Watkins with a letter opining that she may
return to light duty immediately with the restrictions of no pushing, no pulling, no overhead
lifting, and lifting restrictions of ten pounds only.
On October 13, 2023, Strauch presented Watkins with a Form 2499 Offer of Modified
Assignment (Limited Duty). That form stated that the duties of Watkins’ modified assignment
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would include casing letters and flats on her C07 and C04, casing small parcels and rolls within
her restrictions on C07 and C04, and pulling down cases within her restrictions on C07 and C04.
The average time for these modified assignments was up to 3 hours. The physical requirements
of this modified assignment restricted Watkins to no pushing, no pulling, and lifting with
restrictions of 10 pounds only for up to 3 hours. Watkins signed Form 2499 on October 13,
2023.
On November 22, 2023, Dr. Trueblood provided Watkins with a letter stating that she
should follow restrictions to her left upper extremity of “can drive, no overhead lifting, no lifting
greater than 20 lbs to waist, height, ok for 8 hr work days.” (Doc. 37-20.) Watkins presented
Dr. Trueblood’s letter to Strauch.
On November 27, 2023, Strauch presented Watkins with a Form 2499 Offer of Modified
Assignment (Limited Duty) clearing Watkins to work up to eight hours a day with the
restrictions of no overhead lifting with her left arm. The physical requirements of this modified
assignment restricted Watkins to no overhead lifting with the left arm and no lifting greater than
twenty pounds to waist height with the left arm. Watkins signed the Form 2499 on the same
date.
On February 15, 2024, Dr. Trueblood provided Watkins with a letter stating that she
could return to work with no restrictions.
Watkins took leave without pay from September 2023 through January 2024, and
received $7,180.85 from the OWCP based upon the days that she claims she should have been
able to work a full eight-hour period of time. Watkins testified that the payment she received
from OWCP amounted to approximately sixty percent of her standard hourly rate. (Doc. 37-25
4
at 153.) The USPS was required to reimburse OWCP for the hours of workers’ compensation
pay that Watkins received.
EEO Activity
On November 27, 2023, Watkins had her initial contact with the EEO Office and filed an
informal complaint on November 27, 2023. There, she referenced October 13, 2023 as the date
of incident for her claims of race, color, and sex discrimination along with retaliation regarding
her prior EEO activity. Watkins had previously filed discrimination complaints with the EEO
Office on November 10, 2016, and September 22, 2017.
On December 11, 2023, Watkins initiated an informal Step A action on the issue of
alleged failure to provide adequate limited duty assignments between October 5, 2023, and
November 22, 2023. The grievance was resolved at Step B by providing Watkins a one-time
lump sum payment of $802.03. On February 28, 2024, Watkins filed a formal EEO complaint,
claiming that the USPS discriminated against her based on race (African American), color
(Black), sex (female), and sexual orientation (lesbian), when on dates specified after October 13,
2023, she allegedly was forced to work a reduced schedule. She also cited her prior EEO
activity in 2016, 2017, and her November 2023 EEO contact as a basis of alleged retaliatory
conduct, including alleged retaliatory surveillance on November 27, 2023 and January 2, 2024.
Watkins identified five comparators from the Poplar Bluff PO in her EEO Investigation Affidavit
as similarly situated individuals who were not forced to work reduced hours after their injuries:
S.E., T.D./T.H., J.P., B.S., and B.B. Strauch identified J.S. as a comparator.
On July 31, 2024, an EEO Services Analyst rendered a Final Agency Decision-Mixed,
concluding that the evidence did not support a finding of discrimination and retaliation for
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Watkins’ EEO 2016 and 2017 complaints. The decision allowed Watkins the right to file an
appeal of the decision with the Merit Systems Protection Board or file a civil action in a district
court within 30 days of receiving the decision.
The Complaint
Watkins filed the instant action on August 29, 2024, alleging race discrimination (Count
I), sex discrimination (Count II), and retaliation (Count III). (Doc. 1.) Watkins contends that
Strauch refused to provide full-time limited duty work after her work-related injury, while
Strauch provided such work to similarly situated Caucasian, heterosexual injured employees.
She further argues that Defendant retaliated against her because of her opposition to unlawful
employment practices by denying her “make work” opportunities while she was on limited duty
assignments and by subjecting her to improper monitoring and/or discipline.
Defendant now moves for summary judgment on the following bases: (1) Watkins failed
to exhaust her administrative remedies with regard to one of her claims, which is also untimely;
(2) Watkins cannot establish circumstances that give rise to an inference of discrimination; (3)
Defendant has legitimate non-discriminatory reasons for its actions; (4) Watkins cannot
demonstrate pretext; and (5) Watkins’ retaliation claim fails.
Watkins responds that her claims were properly exhausted and are timely. She next
argues that summary judgment should be denied on her race and sex discrimination claims,
because a reasonable fact finder could conclude that Strauch’s denial of Watkins’ request for
full-time limited duty was the result of Strauch’s discriminatory animus, and that her proffered
justifications are pretextual. Watkins argues that summary judgment should be denied on her
retaliation claim, because a reasonable fact finder could conclude that Strauch minimized
6
Watkins’ limited-duty assignments in retaliation for Watkins’ complaints about discrimination.
II. Summary Judgment Standard
Summary judgment is appropriate if, viewing all facts in the light most favorable to the
nonmoving party, there is no genuine dispute as to any material fact, and the moving party is
entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a); Celotex Corp. v. Catrett, 477 U.S.
317, 322–23 (1986). Material facts are those facts “that might affect the outcome of the suit
under the governing law,” and a genuine dispute over material facts is one “such that a
reasonable jury could return a verdict for the nonmoving part[ies].” Anderson v. Liberty Lobby,
Inc., 477 U.S. 242, 248 (1986). The party seeking summary judgment bears the burden of
showing a lack of a genuine dispute as to any material fact, Celotex Corp., 477 U.S. at 323, and
the Court views the facts in the light most favorable to the nonmoving party, drawing all
reasonable inferences in that party’s favor, Matsushita Elec. Indus. Co. v. Zenith Radio Corp.,
475 U.S. 574, 588–89 (1986). To survive a motion for summary judgment, the nonmoving party
must substantiate her allegations with “sufficient probative evidence that would permit a finding
in her favor based on more than mere speculation, conjecture, or fantasy.” Mann v. Yarnell, 497
F.3d 822, 825 (8th Cir. 2007) (quotation omitted).
III. Discussion
As an initial matter, Watkins argues in her Response that Defendant’s Motion should be
denied because it fails to comply with the requirements of Federal Rule of Civil Procedure 56(c)(1)
or E.D. Mo. Local Rule 4.01(E). More specifically, Watkins argues that none of Defendant’s 32
separately numbered paragraphs include any reference to the record or any supporting citation.
Watkins also filed a Motion to Strike Defendant’s Statement of Material Facts. (Doc. 44.)
7
Defendant responded that it inadvertently omitted citations to the record from its Statement of
Material Facts, and requested leave to file an Amended Statement of Uncontroverted Material
Facts pursuant to Rule 15(a)(1)(B). (Doc. 52.)
In an Order dated May 12, 2026, the Court granted Defendant leave to file its Amended
Statement of Material Fact (Doc. 52-1), and denied Watkins Motion to Strike. (Doc. 60.)
Because Defendant has cured the noted deficiencies in its Statement of Material Facts, Watkins’
argument is moot.
A. Exhaustion and Timeliness of September 13, 2023 Claim
In her Complaint, Watkins argues that she was “barred from returning to duty” following
her doctor’s release on September 13, 2023, because she was limited to “keyboard work only.”
(Doc. 1 at 5.) Defendant argues that this claim should be dismissed as it is unexhausted and
untimely.
Title VII “establishes an administrative procedure which a complaining employee must
follow before filing a lawsuit in federal courts.” Williams v. Little Rock Mun. Water Works, 21
F.3d 218, 222 (8th Cir. 1994). For federal employees, this requires that a complainant initiate
contact with an Equal Employment Opportunity counselor “within 45 days of the date of the
matter alleged to be discriminatory.” 29 C.F.R. § 1614.105(a)(1). “If the matter cannot be
resolved informally with the help of the counselor,” then the federal employee may “file a formal
EEO complaint with the agency.” Burkett v. Glickman, 327 F.3d 658, 660 (8th Cir. 2003) (citing
29 C.F.R. § 1614.105(a)(1)). A plaintiff must meet this requirement for each employment
practice alleged to be discriminatory or retaliatory. See Voss v. Hous. Auth. Of the City of
Magnolia, 917 F.3d 618, 623 (8th Cir. 2019).
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A plaintiff “may seek relief for any discrimination that grows out of or is like or
reasonably related to the substance of the allegations in the administrative charge.” Nichols v.
American Nat. Ins. Co., 154 F.3d 875, 886-87 (8th Cir. 1998). To determine whether an
allegedly discriminatory action falls within the scope of a claim, the administrative complaint
must be construed liberally in order to further the remedial purposes of applicable legislation.
Cobb v. Stringer, 850 F.2d 356, 359 (8th Cir. 1988). “The breadth of the civil suit is ... as broad
as the scope of any investigation that reasonably could have been expected to result from the
initial charge of discrimination.” Stuart v. General Motors 217 F.3d 621, 630-31 (8th Cir. 2000).
Here, Defendant notes that Watkins did not contact an EEO Counselor until November
27, 2023, and alleges that the first date of discrimination occurred on October 13, 2023.
Defendant argues that Watkins’ claim regarding the September 13, 2023 incident is untimely, as
she contacted the EEO Counselor thirty days after the 45-day deadline.
Watkins responds that Strauch’s conduct in September 2023 is “reasonably related” to
Strauch’s October 13, 2023 conduct, and falls within the expected scope of the EEO
investigation. Watkins notes that the September incident did arise in the EEO investigative file.
As such, Watkins argues that the September 2023 claim is administratively exhausted and
timely. The undersigned agrees.
In Watkins’ original November 27, 2023 EEO Complaint, she asserted that the alleged
discrimination took place “at least October 13, 2023.” (Doc. 37-3 at 69.) In the narrative section
of her Complaint, Watkins states that she suffered an on-the-job shoulder injury in March 2023,
and has been discriminated against by her employer based on her race, color, sex, and sexual
orientation, and has been retaliated against. Id. She states that she underwent shoulder surgery
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on August 31 2023, and on September 13, 2023, she was released by her medical providers for
light duty that required her to wear a sling on the injured arm and barred her from pushing or
pulling any significant weight and limited her to “keyboard work only.” Id. Watkins alleges that
Strauch insisted she had no work for Watkins and refused to return her to work in any modified
capacity even though there were duties she could have allowed her to perform. Id. Watkins then
sets out the October 11, 2023 restrictions imposed by her doctor and Strauch’s refusal to permit
Watkins to perform administrative work, arguing that Strauch had permitted similarly situated
heterosexual, Caucasian employees to perform such administrative work. Id.
The undersigned finds that, construing Watkins’ allegations liberally, Strauch’s actions
on September 13, 2023, were reasonably related to her actions on October 13, 2023. Although
Watkins provided a discrimination date of “at least October 13, 2023,” she described in detail the
September 13, 2023 conduct and it is clear that it is reasonably related to the October 13, 2023
allegation of discrimination. Watkins framed her EEO claim as discrimination related to her
release to work following a March 2023 on-the-job injury. Because Watkins was released to
work on September 13, 2023, and sets out Strauch’s alleged discriminatory actions on this date
in her Complaint, this incident is reasonably related to the October 13, 2023 incident. As
Watkins points out, the September 13, 2023 conduct was referenced in the EEO investigative
file. (Doc. 37-7 at 69; 122.)
Thus, Watkins’ claim that she was barred from returning to duty following
her doctor’s release on September 13, 2023, is administratively exhausted and timely.
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B. Watkins’ Race and Sex Discrimination Claims (Counts I and II)
In the first two counts of her Complaint, Watkins alleges race (Count I) and sex (Count
II) discrimination in violation of Title VII, 42 U.S.C. § 2000e, et seq.
“To survive a motion for summary judgment on a discrimination claim, a plaintiff must
present admissible evidence directly indicating unlawful discrimination, or create an inference of
unlawful discrimination under the burden-shifting framework established in McDonnell
Douglas.” Rooney v. Rock-Tenn Converting Co., 878 F.3d 1111, 1115-16 (8th Cir. 2018) (citing
McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973)). Watkins acknowledges no one said
anything derogatory about her race, sex, sexual orientation, or prior EEO activity when she was
released to return to work following her shoulder surgery. In other words, she has no direct
evidence of unlawful discrimination. Watkins must therefore establish an inference of unlawful
discrimination.
To establish an inference of unlawful discrimination, there are three steps: (1) the
plaintiff must establish the prima facie case for discrimination; (2) the burden of production then
shifts to the employer to show a legitimate, non-discriminatory reason for its decision; and, if the
employer produces such evidence; (3) the burden of production shifts back to the plaintiff to
show the proffered reason was mere pretext for intentional discrimination. See McDonnell
Douglas, 411 U.S. at 802-05; see also Edwards v. Hiland Roberts Dairy, Co., 860 F.3d 1121,
1125–26 (8th Cir. 2017). “While the proof necessary to establish a prima face case is minimal,
[Plaintiff] must present more substantial evidence to establish pretext because evidence of
pretext ... is viewed in light of the employer's justification.” Mahler v. First Dakota Title Ltd.
P’ship, 931 F.3d 799, 805 (8th Cir. 2019) (citation and internal quotation marks omitted).
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“Despite this shifting of the burden of production, the plaintiff at all times bears the ultimate
burden of persuasion.” Heisler v. Nationwide Mutual Ins. Co., 931 F.3d 786, 794 (8th Cir.
2019).
Watkins’ Prima Facie Case
A prima facie case of discrimination requires Plaintiff to show: (1) she is a member of a
protected class; (2) she was meeting the legitimate expectations of the employer; (3) she suffered
an adverse employment action; and (4) suffered under circumstances permitting an inference of
discrimination. Schaffhauser v. United Parcel Serv., Inc., 794 F.3d 899, 903 (8th Cir. 2015)
(citing Davis v. Jefferson Hosp. Ass’n, 685 F.3d 675, 681 (8th Cir. 2012)).
Here, Defendant does not dispute for the purposes of its Motion that Watkins is a member
of a protected group, that she was meeting the legitimate expectations of Defendant, or that she
suffered an adverse employment action in not being allowed to work a full day on limited duty
assignments. Defendant argues that Strauch’s conduct is insufficient to provide an inference of
discrimination.
Watkins contends that a reasonable fact finder could conclude from the evidence in the
record that Strauch’s denial of Watkins’ request for full-time limited duty was the result of
Strauch’s discriminatory animus, and that her proffered justifications are pretextual.
Evidence of pretext, normally considered at step three of the McDonnell Douglas
analysis, can satisfy the inference-of-discrimination element of the prima facie case. See Putman
v. Unity Health Sys., 348 F.3d 732, 736 (8th Cir. 2003). At the inference-of-discrimination
stage, “[a] plaintiff may show pretext, among other ways, by showing that an employer (1) failed
to follow its own policies, (2) treated similarly-situated employees in a disparate manner, or (3)
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shifted its explanation of the employment decision.” Young v. Builders Steel Co., 754 F.3d 573,
578 (8th Cir. 2014).
Defendant has made a compelling argument that Watkins fails to satisfy the inference of
discrimination element of her prima facie case of discrimination. Watkins relies on the same
evidence to show an inference of discrimination as she does to establish pretext. Even if
Watkins had established a prima facie case, she has not carried her burden under McDonnell
Douglas of producing evidence of pretext. Thus, the Court will assume that Watkins has met the
low standard for proving a prima facie case.
Defendant’s Legitimate, Non-Discriminatory Reason
Defendant has explained that Strauch relied on complex USPS regulations, medical
restrictions, and then existing staffing considerations each time she determined Watkins’ limited
duty assignment. These explanations satisfy Defendant’s burden to show its legitimate,
nondiscriminatory reasons for Watkins’ reduction in hours, and shift the burden back to Watkins
to produce evidence that these proffered nondiscriminatory reasons are a pretext for
discrimination.
Pretext
“[M]ore substantial evidence of discrimination is required to prove pretext, because
evidence of pretext is viewed in the light of [the defendant]’s legitimate, non-discriminatory
explanation.” Quinonez-Castellanos v. Performance Contractors, Inc., 2017 WL 6519033, at *8
(N.D. Iowa 2017) (quoting Jones v. United Parcel Serv., 461 F.3d 982, 992 (8th Cir. 2006)).
“Because the burden to prove pretext merges with the ultimate burden of persuading the court
that the plaintiff was the victim of intentional discrimination, the plaintiff must do more than
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simply create a factual dispute as to the issue of pretext; he must offer sufficient evidence for a
reasonable trier of fact to infer discrimination.” Canning v. Creighton Univ., 995 F.3d 603, 612
(8th Cir. 2021) (cleaned up).
An employee “may demonstrate pretext in multiple ways, including (1) by demonstrating
that the employer's proffered reason has no basis in fact; (2) that similarly situated employees
were treated more leniently; (3) that the employer changed its explanation for why it fired the
employee; and (4) that the employer deviated from its policies.” Phillips v. Mathews, 547 F.3d
905, 913 (8th Cir. 2008).
Watkins argues that the following pretextual conduct of Strauch gives rise to an inference
of discrimination: (1) Strauch failed to adhere to policies on limited duty assignments; (2)
Strauch treated similarly situated employees more favorably than Wakins in her limited duty
assignments; and (3) Strauch’s explanations of her employment decisions shifted.
1. Adherence to Policies
The Code of Federal Regulations references various USPS handbooks, manuals, forms,
and publications that govern procedures at the USPS. See 39 C.F.R. § 211.2. Strauch identified
Handbook EL-505 as a source upon which she relied in making decisions in this matter. (Doc.
41 at 7.) For example, Defendant notes that EL-5-505 provides Limited Duty Assignment
Guidelines, which direct that management must first look inside the particular post office and
within the employee’s job classification to assign limited duty assignments within the
employee’s medical restrictions. (Doc. 37-2 at 160.) EL-505 provides that management cannot
make the limited duty job more desirable than the employee’s regular job, or it “may seem like a
reward.” Id. Conversely, if the limited duty job is less attractive, it “may seem like a
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punishment.” Id. Additionally, the modified job assignment should involve little or no
additional training since the employee will be in that work assignment for a short period of time.
Id. Finally, the assignment should result in a tangible product and should not be a “make work”
job. Id. Defendant argues that these regulations, combined with Watkins’ medical
documentation, formed the basis of Strauch’s offers of modified assignments to Watkins.
Additionally, Watkins notes that ELM 546.141 required Strauch to “make every effort to
assign [Wakins] to limited duty consistent with [Watkins’] work limitation tolerance.” (Doc. 37-
2 at 155.) She states that the USPS’s stated objective in assigning employees limited duty is to
“minimize any adverse or disruptive impact on the employee.” Id. Watkins notes that
Defendant provides another, more “self-serving basis” for the push to provide workers sufficient
limited duty assignments—when an injured worker applies for workers’ compensation,
Defendant must reimburse OWCP for any workers’ compensation the employee receives.
Watkins argues that, despite these USPS policies and financial motivations, Strauch consistently
failed to make efforts to assign Watkins full-time limited duty work, as set out below.
First, Watkins contends that when she provided Strauch with her medical restrictions on
September 13, 2023, Strauch applied a narrow reading of Dr. Trueblood’s “keyboard only work”
restriction to deny Watkins any limited duty assignments. Watkins states that Strauch admits
that when formulating the denial of limited duty assignments, she spent only “a few minutes
trying to figure out if she could” offer any keyboard only tasks, and did not consider whether
Watkins could perform other administrative tasks like answering phones. (Doc. 37-24 at 155,
161.) She further notes that EL-505 instructs supervisors to contact OWCP’s occupational health
nurse or the employee’s assigned medical provider where the supervisor believes a prescribed
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restriction “lacks supporting rationale.” (Doc. 37-2 at 157.) Watkins points out that Dr.
Trueblood commented in his letter that Defendant should call if there were “any questions or
concerns.” (Doc. 37-15.) Strauch testified that on at least one occasion she has contacted
OWCP to clarify an ambiguous work restriction. (Doc. 37-24 at 120.)
Defendant responds that Strauch did not question Dr. Trueblood’s work limitations, as
she found them to be clear and specific. Defendant further argues that assigning Watkins a job
answering phones would have constituted “make work.” Defendant points to the following
deposition testimony of Strauch in support:
Q. Okay. So just that last part, the keyboard only work, is what I want to hone in
on or just a moment here. Um, when you saw keyboard work only, what did you
understand that restriction to contemplate?
A. She could only work on a computer. That is it, nothing else.
Q. And you took it the most literally narrowly defined possible, correct?
A. I took it what the doctor said she could do. Keyboard work only.
Q. Okay. So when you saw that it didn’t you, didn’t think, for instance, “Oh, well, if she
can work on a computer, she could probably pick up a telephone”?
A. No. That is make-work.
Q. Okay. Well, we’ll get to that.
A. But it’s also not part of what that says. Keyboard work only.
Q. Right. And you took it the most literally narrowly defined possible, correct?
A. I took it what the doctor said she could do. Keyboard work only.
Id. at 155 (emphasis added).
Strauch’s testimony shows that she did not believe Dr. Trueblood’s restrictions were
ambiguous. Because Strauch did not have any questions about the meaning of “keyboard work
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only,” she did not violate USPS policy by failing to contact OWCP’s occupational health nurse
or Dr. Trueblood.
Watkins characterizes Strauch’s interpretation of “keyboard work only” as “narrow,” and
her failure to seek clarification as “dismissive” and violative of the “spirit” of Defendant’s policy
to make every effort to assign limited duty work. (Doc. 48 at 7-8.) Even assuming Watkins’
argument is true and Strauch’s interpretation was erroneous, this does not show discriminatory
animus.
While “an employer’s deviation from its own policies can, in some instances, provide
evidence of pretext,” Russell v. TG Missouri Corp., 340 F.3d 735, 746 (8th Cir. 2003), the mere
fact that corporate policies are not followed does not show that the employer’s stated reason is
subterfuge for discrimination. See Schaffhauser, 794 at 904 (“Although an employer’s violation
of its own policies may be indicative of pretext, that is not always so.”) (quoting Anderson v.
Durham D & M, LLC, 606 F.3d 513, 522 (8th Cir. 2010)). “An employer can certainly choose
how to run its business, including not to follow its own personnel policies regarding termination
of an employee or handling claims of discrimination, as long as it does not unlawfully
discriminate in doing so.” McCullough v. Univ. of Ark. for Med. Scis., 559 F.3d 855, 863 (8th
Cir. 2009) (internal quotation marks omitted).
“[F]ederal courts do not sit as a super-personnel department that reexamines an entity's
business decisions,” even if those decisions might seem unwise, unfair, or even incorrect. Main
v. Ozark Health, Inc., 959 F.3d 319, 325 (8th Cir. 2020) (quoting Wilking v. Cnty. of Ramsey,
153 F.3d 869, 873 (8th Cir. 1998)). “Even if the employer’s acts are unfair, there has to be
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evidence connecting the unfairness to a discriminatory animus.” Schaffhauser, 794 F.3d at 904.
Watkins identifies no such evidence.
Watkins next challenges Strauch’s interpretation of USPS regulations following Dr.
Trueblood’s October 2, 2023 restrictions. At this time, Dr. Trueblood limited Watkins to
“restrictions to her left upper extremity of no lifting, no pushing, no pulling, must wear sling at
all times.” (Doc. 37-16.) Strauch issued a limited duty assignment to Watkins on October 5,
2023, which allowed her to case (sort) letters and flats on her bid and auxiliary routes, with the
average time spent on these activities as two hours. (Doc. 37-17.)
Watkins wanted more than two hours of work, and argues that Strauch did not fulfill her
duty under USPS regulations to search for “adequate work” that is “available” within Watkins’
craft in the work facility to which she was assigned. (Doc. 37-7 at 300.) She contends that
Strauch made no effort to determine whether any other carriers would allow Watkins to assist
them in casing their routes or otherwise assist them. She further argues that Strauch did not
seriously consider alternative assignments outside of Watkins’ craft.
Defendant responds that Strauch fulfilled her obligation under regulations by searching
for “available” work to draft a limited duty assignment. (Doc. 37-7 at 300.) Defendant contends
that regulations do not provide that work being performed by other employees is “available”
work, and work is not “available” if assigning it would violate a law, regulation, or provision
within the collective bargaining agreement. Strauch explained to Watkins in a recorded
conversation that she did not know whether particular routes in the future had “available work”
for Watkins to perform, as the amount of time to case and deliver a route is determined each
morning. (Doc. 37-7 at 170.) Postal regulations also provided guidance as to staffing given the
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fluid nature of mail as described by Strauch. Under these regulations, carriers are directed to
assess the amount of mail received in the morning and the time it will take case to case, and
inform their supervisor if they need assistance that day. (Docs. 57-1 at 2; 57-6 at 8.)
As to Watkins’ request to assist other carriers in casing their routes, Defendant responds
that labor agreements and ELM 434.6 would have required Strauch to pay the assigned carrier an
out-of-schedule premium to change the schedule and have the carrier come in to deliver the route
after Watkins cased it. (Doc. 57-1 at 2.) Additionally, Strauch did not know until the “day of”
whether a particular route would have overtime, and when overtime work existed she had to
follow the requirements of Handbook EL-901. Id. at 3-4. This required that Strauch utilize
carriers who signed up before each quarter to be on an “Overtime Desired” list and then city
carriers on the “Work Assignment” list before assigning overtime to other employees. Id. As
Strauch testified, “[i]f there is a route that is creating overtime, I could not pull the office duties
and give them to Cassandra. The reason is, I would have to start that carrier at a different time,
the other carrier, and that would be a violation of the national arbitration—or the national
agreement. So I could not do that.” (Doc. 37-24 at 172.) She explained that she did not consult
with carriers or other employees about their workload because she was familiar with the needs of
the facility. Id. at 131.
As previously noted, Watkins argues that Strauch did not seriously consider alternative
assignments outside of Wakins’ standard job duties, such as administrative tasks. Instead,
Watkins notes that Strauch testified that she did not need administrative assistance because she
“already had two supervisors, a 204b2, and myself.” (Doc. 37-24 at 185.) Watkins argues that
2 Strauch explained that a “204b” refers to “when someone steps up into an acting supervisor
19
Strauch admits that she did not consider whether the addition of a supervisor would interfere
with her ability to provide sufficient limited duty work assignments to injured workers.
Strauch testified that she “never created a 204 position for any particular class person, anything.”
Id. (Emphasis added.) Rather, “it was based on the workload of management.” Id.
The fact that Strauch fully staffed her office without consideration to providing
administrative work for injured employees does not raise an inference of discrimination. In a
similar argument, Watkins argues that Strauch did not develop a “limited duty program” that
includes a “special bank of limited duty tasks to be filled only by injured employees,” as required
by EL-505. (Doc. 48 at 8-9.) Strauch testified that she did not need to set up this type of
program because the Poplar Bluff location was not one of the “larger offices,” and explained, “I
did not have very many people that would have accidents, so I did mine on a case-by-case basis
based on their restrictions, what craft they were in, what work they can do within their craft, if
there was anything available in another craft, et cetera. So I did not limit myself to some list that
was created at some time of possibilities.” (Doc. 37-24 at 148-49.) Even if Strauch violated
regulations in failing to set up such a limited duty program, this does not provide an inference of
discrimination.
Watkins next challenges Strauch’s response to Dr. Trueblood’s October 11, 2023 note.
At that time, Dr. Trueblood restricted Watkins to “no Pushing, No Pulling, No overhead Lifting,
lifting restrictions of 10 lbs only.” (Doc. 37-7 at 236.) Watkins argues that Strauch again
narrowly interpreted this order and violated EL-505 by not assigning Watkins work on a Long
Live Vehicle (“LLV”) without contacting Dr. Trueblood for clarification. (Doc. 48 at 10.) She
position.” (Doc. 37-24 at 72.)
20
contends that Strauch instead capped Watkins’ hours and placed explicit limitations that only
allowed her to case her route and one auxiliary route.
Watkins’ counsel asked Strauch during her deposition if she thought it was important to
clarify with Dr. Trueblood whether his stated limitations “contemplated no pushing more than 10
pounds, no pulling more than 10 pounds, or no overhead lifting more than 10 pounds.” (Doc.
37-24 at 214.) Strauch responded that she took the orders “as the way he wrote it.” Id. With
regard to Watkins’ ability to operate an LLV with the restrictions, Strauch found that she could
not, as it would require her to “push and pull the driver’s door open/closed and push and pull the
rear door of the vehicle.” Id. at 218.
Strauch’s refusal to assign Watkins work on an LLV following Dr. Trueblood’s October
11, 2023 order does not provide evidence of pretext. Strauch interpreted Dr. Trueblood’s orders
as they were written: to allow no pushing, pulling, or overhead lifting. Strauch did not clearly
violate EL-505 in concluding, without contacting Dr. Trueblood, that Watkins could not work on
an LLV. Even if Strauch’s interpretation was narrow or incorrect, it does not support an
inference of discrimination.
Finally, Watkins argues that Strauch should have sought assistance with finding work
assignments for her, and should have sought work from outside the Poplar Bluff office. Strauch
testified that she did not reach out to any other individuals or facilities because she had been
instructed by OWCP that, once she finds work within her office, she is not required to find work
outside of her office. (Doc. 37-24 at 183-84.) Defendant notes that this is consistent with
guidance regarding establishing an informal limited duty program. Specifically, EL-505
“[r]equires IC personnel to assist the supervisor in finding a suitable assignment, if the
21
supervisor’s initial response is that he or she does not have any work that the injured employee
can do…” (Doc. 37-2 at 155, emphasis added.) Because Strauch provided Watkins with limited
duty work assignments that were available and consistent with Dr. Trueblood’s orders, she did
not violate this policy.
In sum, Watkins has not demonstrated that Strauch violated USPS policies in
construing Dr. Trueblood’s orders and assigning her limited duty work. To the extent
Strauch did fail to follow policy, Watkins has presented no evidence to create a dispute of
material fact that the failure to follow any policy was pretextual discrimination.
2. Comparator Evidence
Watkins next argues that Strauch treated similarly situated Caucasian, heterosexual
injured employees more favorably than Wakins in assigning limited duty work. Defendant
responds that none of Watkins’ cited comparators are similarly situated.
To show that an employer treated similarly-situated employees in a disparate manner, a
plaintiff must show that the purported “similarly-situated employees” are similarly-situated “in
all relevant respects,” that is, they “must have dealt with the same supervisor, have been subject
to the same standards, and engaged in the same conduct without any mitigating or distinguishing
circumstances.” Collins v. Kansas City Missouri Pub. Sch. Dist., 92 F.4th 770, 772 (8th Cir.
2024) (citations omitted). This is a “rigorous” standard, id., and Watkins fails to meet it here.
Watkins identifies the following heterosexual, Caucasian employees, all of whom were
supervised by Strauch and subject to the provisions of ELM and EL-505: B.B., T.H., S.E., J.P.,
and B.S. (Doc. 37-7 at 111.) The positions of the comparators named by Watkins follows:
B.B.= Vehicle Operations Maintenance Assistant
22
T.H.= Rural Carrier
S.E.= Rural Carrier
J.P.= Rural Carrier
B.S.= Supervisor Customer Services
Id. Watkins argues that each of these comparators were treated more favorably by Strauch in her
limited duty assignments. Specifically, she contends that Strauch allowed these employees to
work full days performing administrative work—including the performance of “make work”—in
their limited duty job assignments.
Defendant argues that Watkins’ comparators are not similarly situated to Watkins,
because they worked in different positions with different job duties, leave policies, pay, and
collective bargaining agreements. Defendant contends that Strauch listed the only true
comparator here—J.S.—who was a City Carrier. Defendant notes that J.S. received the same
treatment in being limited to similar work assignments as Watkins.
The Court will address the comparators in turn.
i. B.S.
B.S. was a Supervisor, Customer Service (“SCS”). (Doc. 37-26 at 5.) This is a
management-level position under the USPS’s Executive and Administrative Schedule (“EAS”).
As a SCS, B.S. was not a bargaining unit employee. Her duties and responsibilities included
supervising city and/or rural delivery operations, supervising window services, providing
training, and monitoring performance. Id.
Watkins has not established that she is similarly situated to the position of SCS. See
LaCroix v. Sears, Roebuck, and Co., 240 F.3d 688, 694 (8th Cir. 2001) (person in a different
23
department with a different position was not “similarly situated” in all relevant respects). On its
face, “Supervisor, Customer Service” is a different job than “City Carrier,” and Watkins has
offered no specific facts or evidence to show that B.S. was similarly situated and treated
differently. The fact that B.S. was subject to the provisions of EL-505 alone is not sufficient to
satisfy this rigorous standard.
ii. B.B.
B.B. was a Vehicle Operations and Maintenance Assistant (“VOMA”) at all relevant
times. VOMAs are responsible for conducting vehicle inspections, performing minor
maintenance and repairs, and monitoring contractor performance. (Doc. 37-26 at 5-6.) As such,
a VOMA is not the same or similar position as that of a city postal carrier.
Additionally, B.B., unlike Watkins, suffered an off the job injury, and did not submit a
request for a light duty assignment. Id. at 6. Off the job injuries are covered by the USPS’s light
duty job assignment requirements, and not the limited duty requirements that governed Watkins’
on the job injury. Id. at 2. As explained in the Declaration of Daniel Muskopf, current Manager
of Labor Relations for the USPS’s Kansas-Missouri District, “[t]he term ‘light duty’ refers to
work provided by the Postal Service to employees with restrictions due to a non-compensable
injury or illness, commonly referred to as an off-the-job injury.” Id.
Watkins characterizes B.B.’s injury as an on the job injury based on Strauch’s testimony
that B.B. confided in her that he believed “years of opening and closing his LLV door” had
caused his shoulder injury. (Doc. 37-24 at 233.) Regardless of B.B.’s stated belief of the origin
of his injury, it is undisputed that B.B. never filed a claim for a work-related injury. As noted by
Strauch, B.B. indicated that his work “could have been part of” the cause of his injury, but “he
24
said he did not want to file and he did not.” Id. He was not, therefore, eligible for a limited duty
work assignment.
Strauch testified that she could not mandate that B.B. accept a light duty assignment
under these circumstances. She explained as follows:
Q. Okay. So if I understand that correctly, what it’s in effect saying is that if an
employee is hurt off the job, it’s up to them whether or not they submit a request
for a voluntary sort of light duty assignment?
A. Correct.
Q. And [B.B.] didn’t do that?
A. He did not.
Id. at 234. Because B.B. did not submit a request for a light duty assignment, he continued to
perform his work duties without limitations after sustaining his injury.
Watkins argues that Strauch treated B.B. more favorably than her in that “Strauch admits
she made no effort to monitor whether B.B.’s tasks were being safely performed while he was in
a sling despite admittedly hiding behind boxes to watch Plaintiff to ensure she was not violating
restrictions while Plaintiff was on her ‘limited duty’ assignment.” (Doc. 48 at 14.) As
Defendant points out, Strauch testified that she has “never hidden behind any box at any time at
any installation.” (Doc. 37-24 at 238.) Strauch also testified that she observed B.B. safely
performing his duties while he was injured. Id. at 236.
In sum, Watkins has failed to present any evidence supporting that B.B. was similarly
situated to her.
iii. Rural Carriers: T.H., S.E., and J.P.
The remaining identified comparators—T.H., S.E., and J.P.—were all Rural Carriers
25
during the relevant time. Defendant argues that they are not similarly situated to Watkins, a City
Carrier.
As a City Carrier, Watkins was a member of the National Association of Letter Carriers
(“NALC”) and subject to their collective bargaining agreement. (Doc. 37-25 at 16.) Rural
Carriers, including T.H., S.E., and J.P., were members of the National Rural Letter Carriers’
Association (“NRLCA”), and subject to that union’s collective bargaining agreement. (Doc. 37-
24 at 70; Doc. 37-26 at 4.) Rural Carriers have different hiring standards, job duties, and pay
requirements than City Carriers. (Doc. 37-26 at 4.) Defendant also points out that there are no
light duty assignments for Rural Carriers. (Doc. 37-26 at 4.)
Strauch testified extensively on the differences regarding how City and Rural Carriers
take leave, which are dictated by their collective bargaining agreements and USPS rules. She
explained how these differences impacted the limited duty work assignments she was able to
give to Rural Carriers compared to the assignments she was able to give Watkins. Strauch
explained the leave policies applicable to Rural Carriers as follows:
A. They go home. They take leave, annual leave, leave without pay, whichever.
Then someone else comes in, takes over the route, the RCA, and they take and
they get paid. Same thing is if they come in and they’re not feeling well and they
decide that, you know, I just can’t make it. I don’t care if you were there for an
hour, if you were there for six hours, you do not get paid. You did all that work,
you take sick leave—or annual leave, if that’s what you have—and then
somebody else would come in and do the route.
Q. And how would it work with the NALC collective bargaining agreement?
A. The NALC, if somebody came in and said they were working their route and
extra hours, six hours, said, “I was sick, I need to go home,” I pay them up until
the time they clock out. And if they’re a full-time employee, then they would
take leave up to eight hours. If they’re a CCA, their day would end.
(Doc. 37-24 at 262-63.)
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Defendant notes that Strauch’s testimony is consistent with ELM leave provisions. As
explained in the Declaration of Jason D. Marsh, Attorney for the USPS’s Employment Law
Office-West, City Carriers are allowed to use as little as one-hundredth of an hour of annual
leave, whereas Rural Carriers must take minimum units of one day (8 hours) of annual leave.
(Doc. 53-2 at 2; Doc. 53-4 at 4.)
For this reason, Strauch testified that she permitted Rural Carriers S.E. and J.P. to answer
phones and perform other administrative work when they were injured and receiving worker’s
compensation benefits. (Doc. 37-24 at 194.) With regard to T.H., Strauch testified that she
allowed him to organize tax receipts. (Doc. 37-24 at 230.) She explained that when she arrived
at the Poplar Bluff Office, there were a couple years’ worth of tax receipts from fuel purchases.
Id. Strauch testified that T.H. completed this project, and there was no remaining work like this
she could have assigned to Watkins. Id.
Strauch testified that she did not consider the administrative duties assigned to S.E. and
J.P. as “make work,” because Rural Carriers were “a different craft from the NALC.” Id.
Strauch elaborated:
A. In the NALC, you can take ten minutes of leave, you can take three
hours of leave, you can take the whole day of leave. Whatever you want. For a
rural carrier, you’re not entitled to that. You either get paid the entire day or you
get paid nothing.
So if you come in to work and you go home sick, you take a full day of sick leave.
You come in to work, you’re driving your personal vehicle and your vehicle
breaks down and you’re not able to complete the route, you take leave and
someone else does the route and you do not get paid for the route.
So because of that, because there are blocks of hours that you must full—fulfill—
fill, however you want to say it, um, that is why after they did the work—the
other duties that they were doing, they did other work in the office.
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Q. So you were comfortable with giving them make-work because of—because
otherwise, what, they would not get paid for the whole day?
A. I had to provide them with some work equivalent to the full eight hours or
their full evaluated time because of how they get paid.
Id. at 194-95.
Watkins acknowledges that Rural Carriers’ leave is measured in full day increments, but
argues that Strauch was willing to “bend EL-505’s prohibition on ‘make work’” for S.E. and
J.P.—Caucasian and heterosexual employees—but strictly construed EL-505’s rules for Watkins.
(Doc. 48 at 14.)
Strauch’s testimony reveals that she did not believe she was “bending rules,” by allowing
S.E. and J.P. to answer the phones as suggested by Watkins. She insisted that her decisions were
based on the “needs of the Postal Office.” (Doc. 37-24 at 196.) She again explained that
Watkins “has a different contract,” and, as such, Strauch was “not required to do a full eight-hour
bid for her. She can have reduced hours just like J.S. had reduced hours.” Id. at 197. Strauch
further elaborated:
A. I made the offer to S.E. , and then the offer was made to J.P. by Josh because
they were needed on their routes. Because they were rural carriers, underneath
their contract, they’re—it’s an all-or-nothing for them. So they—
Q. So you decided to make work?
A. No. I decided I needed them to get the mail out, I needed them to do training
for future career employees, and that is what I chose to do. If I didn’t have that
available, then I had to finish off the remaining eight hours because that is part of
their contract.
Q. By making work. Correct?
A. By providing them work.
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Q. Yeah. Providing them work that could have been done by the—this—the
supervisors or the 204b?
A. Work that the supervisors and the 204bs were also doing.
Q. Okay. It wasn’t a redundancy; it wasn’t a waste of resources when it was
those two, but it was for Ms. Watkins?
A. Ms. Watkins wanted to just answer the phone. I could not provide her
additional work. I could not provide her clerk work. I had too much staffing. The
only thing that I had available was what I gave her, and she—her eight hours can
be broken down into a smaller section by contract, by tax—via payroll. Um, so
that is the reason why there’s a difference between craft, not people.
Id. at 209-10 (emphasis added).
Because it is undisputed that T.H., S.E., and J.P. were Rural Carriers subject to different
contracts, different job duties, and different leave policies, they are not similarly situated in all
relevant respects to Watkins. To the extent Strauch “bent the rules” regarding make work when
assigning work to S.E. and J.P, it is clear from her testimony that she did this based on their
status as Rural Carriers and not their race, sexual orientation, or any other discriminatory reason.
Thus, Watkins has failed to meet the rigorous standard of showing S.E. and J.P. were similarly
situated in all relevant respects but treated differently.
iv. City Carrier J.S.
Defendant argues that Strauch identified the only true comparator here: J.S., a male,
Caucasian, heterosexual City Carrier. Defendant contends that J.S. was treated the same as
Watkins in that he was offered a limited duty job assignment of working only two hours casing
his route and an auxiliary route after suffering an on-the-job injury in May 2024.
Watkins does not dispute that J.S. is a heterosexual, Caucasian male; was supervised by
Strauch; suffered an on-the-job injury; and was assigned a reduced schedule of limited work.
29
Instead, she argues that J.S. is “in terms of this litigation, the least similarly situated.” (Doc. 48
at 15.) Watkins contends that J.S.’s injury and his limited duty offer occurred after Strauch knew
she was the subject of Watkins’ discrimination charge. She notes that Strauch admits that she
heard rumors Watkins was planning to file an EEO complaint before the complaint was
formalized in January 2024. (Doc. 37-24 at 247.) Watkins argues that a reasonable trier of fact
could conclude that Strauch’s decisions regarding J.S.’s limited duty assignment “after she had
been outed by Plaintiff was necessarily informed by the allegations against her.” (Doc. 48 at 15.)
It is undisputed that J.S.’s injury occurred after Strauch had received notice of
Watkins’ EEO complaint in January of 2024. Assuming this distinction is relevant, the fact
remains that none of the comparators identified by Watkins are similarly situated.
Thus, Watkins has failed to show that Strauch treated similarly-situated employees in a
disparate manner.
3. Shifting Explanations
Watkins argues that Strauch’s shifting explanations of her employment decisions
give rise to an inference of discrimination. Watkins cites her October 2023 recorded
conversation with Strauch, during which Watkins asked about the refusal to allow her to answer
phones as she had done for other employees. Watkins notes that Strauch “did not offer Plaintiff
an explanation describing differences in craft, interactions of collective bargaining agreements,
or assessments of contemporaneous workloads.” (Doc. 48 at 16.) Instead, she responded to
Watkins’ request to answer phones by stating: “That is make work and I am not required to give
you make work.” (Doc. 37-7 at 165.) When Watkins complained that “[e]verybody else did it,”
30
Strauch again stated, “I am not required to give you make work.” Id. Watkins next objected that
her restrictions allowed her to work eight hours but she was only getting three hours, to which
Strauch responded that the “three hours would work within your restrictions.” Id. Watkins
argues that Strauch did not explain at that time that she had looked, but could not find, eight
hours of work.
The Court finds Watkins’ argument unavailing. None of the statements cited by Watkins
contradict Strauch’s current testimony. Strauch has not wavered in her explanation as to why
Watkins could not answer the phones or work a full day: there was not sufficient available work
within Watkins’ restrictions to provide eight hours of work, and she could not assign Watkins
make work. The fact that Strauch did not elaborate on her responses during a conversation that
she did not know was being recorded does not support Watkins’ argument that Strauch’s
explanation shifted.
Thus, Wakins has not shown that Defendant shifted its explanation for the employment
decision over time sufficient to show pretext.
Again, the Court is not a “super-personnel department” and does not review “the wisdom
or fairness” of Defendant’s limited duty assignments. Beasley v. Warren Unilube, Inc., 933 F.3d
932, 939 (8th Cir. 2019). It is reasonable for Watkins to feel her reduced schedule was unfair.
But she simply has put forth no evidence of intentional discrimination. Defendant, on the other
hand, has produced evidence of extensive and complex rules that Strauch had to navigate in
conjunction with the rapidly changing daily needs of the Poplar Bluff PO when crafting limited
duty job assignments. Strauch’s cited reasons for assigning Watkins’ less than eight hours of
limited duty work are reasonably supported by the evidence presented. Watkins’ belief that
31
Strauch’s actions were discriminatory is insufficient to avoid summary judgment. Under these
circumstances, no rational factfinder could find discrimination.
Accordingly, Watkins has failed to demonstrate a dispute of material fact sufficient to
defeat summary judgment on her race and sex discrimination claims. The Court will therefore
grant Defendant’s Motion for Summary Judgment as to Counts I and II.
C. Watkins’ Retaliation Claim (Count III)
In Count III of the Complaint, Watkins alleges that she had a good faith belief that
Defendant was engaging in unlawful discrimination by improperly denying her bidding
opportunities for routes and/or schedules in 2016; disciplining her in 2017; denying her limited
duty “make work” opportunities in 2023; and improperly monitoring and/or disciplining her in
2023 and 2024. Watkins alleges that Defendant retaliated against her for opposing these
unlawful employment practices by denying her “make work” opportunities while she was on
limited duty assignments and by subjecting her to improper monitoring and/or discipline.
Legal Standards
“Without direct evidence of a retaliatory motive, [the Court] analyzes retaliation claims
(whether under Title VII, the ADA, or the ADEA), under the burden-shifting framework of
McDonnell Douglas....” Stewart v. Indep. Sch. Dist. No. 196, 481 F.3d 1034, 1042-43 (8th Cir.
2007). To establish a prima facie case of retaliation, Watkins must establish that: (1) she
participated in a protected activity, (2) Defendant took an adverse employment action against
her, and (3) a causal relationship existed between the participation in the protected activity and
the adverse employment action. See Trammel v. Simmons First Bank of Searcy, 345 F.3d 611,
32
615 (8th Cir. 2003). If the plaintiff meets her prima facie case, the burden shifts to the employer
to rebut the presumption of unlawful discrimination by articulating a legitimate,
nondiscriminatory reason for its adverse employment action. Martinez v. W.W. Grainger, Inc.,
664 F.3d 225, 230 (8th Cir. 2011).
Title VII retaliation claims require the plaintiff to establish but-for causation. Univ. of
Tex. Sw. Med. Ctr. v. Nassar, 570 U.S. 338, 360 (2013). Watkins must show that but-for her
protected activity, Strauch would have given her more hours in her limited duty assignments.
See Wright v. St. Vincent Health Sys., 730 F.3d 732, 737 (8th Cir. 2013). For Watkins to make
her retaliation claim, she “must show that the protected conduct was a ‘determinative—not
merely a motivating—factor’ in [Strauch’s] adverse employment decision.” See id. at 738
(citing Van Horn v. Best Buy Stores, L.P., 526 F.3d 1144, 1148 (8th Cir. 2008)).
Discussion
Defendant first argues that Watkins cannot establish causation for her retaliation claim
because Strauch had no knowledge of the prior protected conduct. Defendant next argues that
Strauch’s refusal to assign Watkins “make work” was not retaliatory. Finally, Defendant
contends that none of Watkins’ supervisors retaliated against her through their supervision.
Watkins responds that summary judgment should be denied on her retaliation claim
because a reasonable factfinder could conclude that Strauch “minimized Plaintiff’s ‘limited-duty’
assignments in retaliation for Plaintiff’s complaints about discrimination.” (Doc. 48 at 17.)
Specifically, Watkins argues that Strauch heard rumors Watkins was planning to file an EEO
complaint before her initial complaint became formal in January 2024. Watkins contends that
Strauch “admits she did not disclose her knowledge of these rumors” when completing her May
33
3, 2024 sworn EEO affidavit. (Doc. 48 at 18.)
In its Reply, Defendant argues that Watkins has not met her burden of establishing that
Strauch gave the October 13, 2023 limited duty assignment with the intent to retaliate based
upon a rumored possible EEO complaint, because Watkins failed to show that Strauch heard the
rumor before giving the assignment.
As an initial matter, the Court notes that Watkins’ Response did not address Defendant’s
arguments regarding her 2016 and 2017 protected activity, or her claim that Defendant retaliated
against her by subjecting her to improper monitoring and/or discipline. Watkins has therefore
abandoned these arguments. See Satcher v. Univ. of Ark. at Pine Bluff Bd. of Trustees, 558 F.3d
731, 735 (8th Cir. 2009) (“[F]ailure to oppose a basis for summary judgment constitutes waiver
of that argument.”).
Watkins’ retaliation claim has, therefore, been narrowed to the following: Strauch heard
rumors that Watkins may be filing an EEO complaint sometime prior to the time she contacted
the EEO office on November 27, 2026; and Strauch gave Watkins reduced limited duty
assignments in retaliation.
The Court finds that Watkins fails to establish a prima facie case of retaliation. Protected
activity under Title VII includes a plaintiff’s opposition to practices made unlawful by Title VII.
42 U.S.C. § 2000e-3(a). “An employee must show that the employer had actual or constructive
knowledge of the protected activity in order to establish unlawful retaliation.” Hervey v. County
of Koochiching, 527 F.3d 711, 722 (8th Cir. 2008).
Here, Watkins fails to establish that Strauch had knowledge that Watkins was filing an
EEO complaint prior to assigning her limited duty work in October 2023. Watkins argues that
34
Strauch admits that she had heard rumors that Watkins planned to file an EEO complaint before
she formalized her complaint in January 2024. She contends that Strauch “did not deny that she
may have heard these rumors as early as September 2023—i.e., before she made decisions
regarding Plaintiff’s last two ‘limited duty’ requests.” (Doc. 48 at 18.) Watkins cites Strauch’s
deposition testimony in support of her claims.
In her deposition, Strauch confirmed that she had “heard rumblings” that Watkins may be
filing a discrimination claim prior to receiving formal notice of the charge of discrimination in
January 2024. (Doc. 37-24 at 247.) Strauch testified that she did not disclose that she was aware
of Watkins being involved in EEO activity prior to the filing of her complaint because, “A rumor
is a rumor.” Id. at 247-48. She explained, “I had nothing that knew—I knew nothing in writing.
I did not get contacted by the EEO office at the district level. It was just rumors, and there are
lots of rumors within a post office.” Id. at 248.
When pressed if she may have heard these rumors prior to October 5, 2023, Strauch
testified as follows:
A. I don’t remember when I heard.
Q. Possible, but you don’t know one way or another?
A. I really honestly don’t know.
Q. Same thing then for October 13, 2023, you may have heard it; you don’t remember
one way or another?
A. I don’t recall. I know it was before the EEO office contacted me, whenever that was.
Q. Okay.
A. And I don’t have a date.
Q. Sometime between September 13th, let’s say, and January?
35
A. I can’t even say that, because I don’t know what date.
Q. Maybe even before September?
A. I don’t know when she started the grumblings and it started coming back to me. I
don’t know.
Id. at 248-49.
The Court finds that Watkins’ EEO complaint could not have caused Strauch’s reduced
limited duty assignments because the assignments occurred before the complaint was made. It is
undisputed that Watkins had her initial contact with the EEO Office and filed an informal
complaint on November 27, 2023. The Eighth Circuit makes clear that “alleged retaliation
which precedes protected conduct cannot logically be used to show causation because a prior
event cannot be caused by a later event.” Stewart, 481 F.3d at 1044.
Strauch’s testimony establishes only that she heard rumors that Watkins was considering
filing an EEO complaint at some time prior to January 2024. Watkins offers no authority for the
proposition that overheard rumors of an employee’s potential desire to engage in protected
activity can demonstrate knowledge of the employee’s engaging in protected activity sufficient
to establish retaliation. Further, even if the overheard rumors could suffice, Watkins has not
shown that Strauch overheard the rumors prior to assigning Watkins limited duty work in
October 2023. Under these circumstances, a rational juror could not find a causal link between
Watkins’ EEO complaint first initiated in November 2023, and Strauch’s assignment of limited
duty work in October 2023.
Because Watkins cannot show retaliation under the McDonnell Douglas framework, her
claim of retaliation cannot survive summary judgment.
36
Accordingly,
IT IS HEREBY ORDERED that Defendant’s Motion for Summary Judgment (Doc. 37)
is granted. A separate Judgment in favor of Defendant will accompany this Memorandum and
Order.
Dated this 15th day of September, 2026.
/s/ Abbie Crites-Leoni
ABBIE CRITES-LEONI
UNITED STATES MAGISTRATE JUDGE
37