The opinion
UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF LOUISIANA
GARON JACKSON, ET AL. CIVIL ACTION
VERSUS NO. 25-1821
NAVY FEDERAL CREDIT UNION SECTION: N
ORDER AND REASONS
Before the Court is Defendant Navy Federal Credit Union’s Federal Rule of
Civil Procedure 12(b)(6) Motion to Dismiss “the claims asserted against them [sic] in
the Complaint, Rec. Doc. No. 1 . . . .”1 Plaintiffs Garon Jackson and Cierra Jackson,
proceeding pro se, have not filed an opposition. Having considered the Motion, the
record, and the applicable law, the Motion is DENIED WITHOUT PREJUDICE for
the reasons that follow.
I. Factual Background
Plaintiffs filed this action pro se, asserting claims arising from Navy Federal
Credit Union’s alleged failure to provide complete and accurate mortgage servicing
information in response to Plaintiffs’ written requests.2 Judge Nannette Jolivette
Brown denied Navy Federal Credit Union’s first motion to dismiss without prejudice,
granting Plaintiffs leave to amend.3
1 R. Doc. 24 at p.1.
2 R. Doc. 1-2.
3 R. Doc. 12 (Judge Brown’s Order and Reasons); R. Doc. 9 (first motion to dismiss).
Plaintiffs’ case was subsequently transferred to this Court and,4 on April 16,
2026, they filed their First Amended Complaint.5 The First Amended Complaint
asserts two counts: (1) a violation of the Real Estate Settlement Procedures Act
(RESPA), 12 U.S.C. § 2605, and its implementing regulation, Regulation X, 12 C.F.R.
§ 1024.36, arising from Navy Federal Credit Union’s allegedly incomplete June 3,
2025, response to Plaintiffs’ written request for servicing information; and (2)
Louisiana fraud/misrepresentation under article 1953 of the Louisiana Civil Code,
based on Navy Federal Credit Union’s representations in that same response.6
Plaintiffs also seek declaratory relief under 28 U.S.C. §§ 2201-2202, tied to Navy
Federal Credit Union’s ongoing servicing obligations.7
II. Law and Analysis
Although Plaintiffs have not filed an opposition, under Fifth Circuit precedent,
courts generally should not grant a motion to dismiss solely because it is unopposed,
without considering the merits of the arguments.8 As an initial matter, the Motion
itself states that Navy Federal Credit Union seeks to dismiss “the claims asserted
against them [sic] in the Complaint, Rec. Doc. No. 1 . . . .”9 But “Rec. Doc. No. 1” is
Plaintiffs’ original state court petition,10 which is not the operative pleading. The
operative pleading is the First Amended Complaint filed on April 16, 2026,11 which
4 R. Doc. 13.
5 R. Doc. 18.
6 Id. at pp. 2-3 ¶¶ 20-34.
7 Id. at p. 3 ¶¶ 35-38.
8 Webb v. Morella, 457 F. App’x 448, 452 & n.4 (5th Cir. 2012) (discussing precedent).
9 R. Doc. 24 at p.1.
10 R. Doc. 1-2.
11 R. Doc. 18.
is never cited in Navy Federal Credit Union’s Motion to Dismiss or supporting
Memorandum.12 Put simply, the Motion does not identify the correct pleading as the
target of dismissal.
This is not merely a typographical error. The Motion and supporting
Memorandum proceed to address, inter alia, claims arising under 42 U.S.C. § 1983,13
the Truth in Lending Act,14 “Unconscionable terms,”15 “Lack of full disclosure,”16 and
“Bill in Equity.”17 None of these claims appear in the operative First Amended
Complaint.18 As set forth above, the First Amended Complaint asserts only the
RESPA/Regulation X count and the Louisiana fraud count, along with a request for
declaratory relief tied to the RESPA count.19
Plaintiffs’ failure to oppose the Motion is unsurprising because the Motion is
directed at the wrong complaint and its arguments largely do not correspond to the
claims Plaintiffs actually assert, leaving Plaintiffs with little to which they could
meaningfully respond. Because the Motion is directed substantially at claims not
before the Court and fails to adequately address the sufficiency of the claims that are,
the Court cannot conclude on this record that dismissal with prejudice is warranted.
12 R. Docs. 24 and 24-1.
13 R. Doc. 24-1 at p. 5.
14 Id.
15 Id. at p. 6.
16 Id.
17 Id. at p. 7.
18 R. Doc. 18.
19 Id. at pp. 2-3 ¶¶ 20-38. And while the Motion does address RESPA and article 1953 of the Louisiana
Civil Code (fraud), it does so only briefly and interspersed with nonexistent claims, and without
addressing Regulation X. Specifically, the Motion addresses the RESPA claim in connection with the
non-existent Truth in Lending Act claim, and fraud with the non-existent “Unconscionable terms[]
and Lack of full disclosure” claims. R. Doc. 24-1 at pp. 2-3.
III. Conclusion
IT IS ORDERED that Navy Federal Credit Union’s Motion to Dismiss?° is
DENIED WITHOUT PREJUDICE to refiling a motion that addresses the claims
actually asserted in Plaintiffs’ First Amended Complaint.
New Orleans, Louisiana, this 28th day of July, 2026.
ANNA ST. JOHN
UNITED STATES DISTRICT JUDGE
20 R. Doc. 24.