applying same to guest hotel contract
How later courts described this case
- applying same to guest hotel contract
- “[B]ecause the [plaintiffs’] trip involved travel arrangements made by the travel agent, they are charged with constructive notice of the terms and conditions in the contract the travel agent had with the [resort].”
- applying the reasonable communicativeness test to a cruise ticket contract
- explaining that Rule 8(a)(2)’s pleading standard “demands more than an unadorned, the-defendant-unlawfully-harmed-me accusation”
Written by the judges who cited it.
The opinion
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF FLORIDA
Case No. 25-cv-24393-BLOOM/Elfenbein
ROBERTA BOBBIE O’BRIEN, MICHAEL
O’BRIEN, MYCHAEL O’BRIEN LABRECQUE,
MICHAEL LABRECQUE, and MEGHAN O’BRIEN,
Plaintiffs,
v.
ROYAL CARIBBEAN CRUISES LTD., d/b/a
Royal Caribbean Group, and CAPTAIN
JOHNNY FAEVELEN,
Defendants.
___________________________________________/
ORDER ON MOTION TO DISMISS
THIS CAUSE is before the Court upon Defendant Royal Caribbean Cruises LTD.’s (Royal
Caribbean) Motion to Dismiss (“Motion”), ECF No. [15]. Plaintiff Meghan O’Brien filed a
Response in Opposition (“Response”), ECF No. [17]. Plaintiffs Roberta Bobbie O’Brien, Michael
O’Brien, Mychael O’Brien Labrecque, and Michael Labrecque adopt and join Meghan O’Brien’s
Response, ECF No. [27]. Royal Caribbean filed a Reply in Support (“Reply”), ECF No. [20]. The
Court has reviewed the Motions, the supporting and opposing submissions, the record, and is
otherwise fully advised. For the reasons that follow, the Motion is granted.
I. BACKGROUND
On September 25, 2022, Plaintiffs were passengers on board Royal Caribbean’s Harmony of
the Seas cruise ship. ECF No. [1]. On the morning of September 30, 2022, Roberta Bobbie O’Brien
began experiencing flu-like symptoms. Id. ¶ 74. After reporting her symptoms to staff, Roberta
Bobbie O’Brien was directed to the infirmary where she was tested only for COVID-19, despite
her “respiratory symptoms”. Id. ¶¶ 74-75. Throughout the afternoon of September 30, 2022,
Roberta Bobbie O’Brien’s condition worsened as her throat began to swell shut, “constricting her
airway and eliminating her ability to speak or swallow the prescribed oral medications.” Id. ¶ 76.
Michael O’Brien called the infirmary to report his wife’s worsening condition and was informed,
“there was nothing more that the infirmary or its staff could do.” Id. At that point, Meghan O’Brien
disembarked to Royal Caribbean’s private port facility in Labadee, Haiti to seek out “over the
counter” medication. Meghan O’Brien could not source any medication either at the private port
or on the Harmony of the Seas. Id. ¶¶ 77-78.
During the night of September 30, 2022, Meghan O’Brien observed her mother Roberta Bobbie
O’Brien’s breathing become “severely labored”. She called the ship’s emergency line throughout
the night and received no answer. ¶ 81. On the morning of October 1, 2022, Roberta Bobbie
O’Brien’s throat has swollen “completely shut” and the infirmary agreed to see her. Id. ¶ 83. The
infirmary lacked functional diagnostic equipment. The medical staff resorted to blind treatment
and administered injections for allergic reactions and pain, not respiratory infections. Id. ¶ 84. As
such, Roberta Bobbie O’Brien’s bacterial pneumonia went undiagnosed and untreated. Id.
By the evening of October 1, 2022, Roberta Bobbie O’Brien had not consumed water for nearly
24 hours and was again transported to the infirmary due to her “severe dehydration and need for
intravenous fluids.” Id. ¶ 85. While transported, a senior Royal Caribbean officer observed Roberta
Bobbie O’Brien’s condition, inquired about her health, but ultimately took no action. Id. ¶ 86. At
the infirmary, Roberta Bobbie O’Brien was “documented in severe respiratory distress.” Id. ¶ 89.
Dr. Flores informed the family she suspected Roberta Bobbie O’Brien was suffering from “acute
pneumonia, lung abscess, or severe infection,” but could not confirm because the ship’s x-ray and
diagnostic machines were not working. Id. ¶ 91. On October 2, 2022, Roberta Bobbie O’Brien
finally disembarked and was transported by ambulance to Cape Canaveral Hospital. Id. ¶¶ 103,
105. At the hospital, Roberta Bobbie O’Brien was diagnosed with “bilateral pneumonia with
prolonged hypoxic respiratory failure and dangerously elevated C-reactive protein levels
indicating severe systemic inflammation.” Id. ¶ 105. As such, Roberta Bobbie O’Brien required
“nearly a week of hospitalization in an isolation unit in order to recover from what should have
been a treatable condition if diagnosed promptly.” Id. ¶ 107.
On September 24, 2025, Plaintiffs filed a Complaint alleging willful and wanton
negligence against Royal Caribbean (Count I), willful and wanton negligence against Captain
Johnny Faevelen (Count II), vicarious liability of Royal Caribbean for the willful and wanton
negligence of Captain Johnny Faevelen (Count III), willful and wanton negligence against Royal
Caribbean for failure to provide medical evacuation (Count IV), willful and wanton negligence
against Captain Johnny Faevelen for failure to provide medical evacuation (Count V), vicarious
liability against Royal Caribbean for willful and wanton negligence in failing to provide medical
evacuation (Count VI), gross negligence against Royal Caribbean for comprehensive medical
facility failures (Count VII), negligence against Royal Caribbean under general maritime law
(Count VIII), and negligent infliction of emotional distress against Royal Caribbean (Count IX-
XII).
Royal Caribbean moves to dismiss and argues the claims are time-barred by the limitation
terms and conditions set forth in the Royal Caribbean Cruise Lines ticket contract. ECF No. [15]
at 5. In the alternative, even if the case is not time-barred, Plaintiffs have failed to state any claim
upon which relief can be granted. Id. at 11, 16. Plaintiffs respond that the one-year contractual
limitation is unenforceable because Royal Caribbean’s violations voided the cruise ticket contract.
ECF No. [17] at 8.
II. LEGAL STANDARD
A. Motion to Dismiss
A pleading must contain “a short and plain statement of the claim showing that the pleader is
entitled to relief.” Fed. R. Civ. P. 8(a)(2). Although a complaint “does not need detailed factual
allegations,” it must provide “more than labels and conclusions, and a formulaic recitation of the
elements of a cause of action will not do.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555, (2007);
see Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (explaining that Rule 8(a)(2)’s pleading standard
“demands more than an unadorned, the-defendant-unlawfully-harmed-me accusation”).
Additionally, a complaint may not rest on “‘naked assertion[s]’ devoid of ‘further factual
enhancement.’” Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 557). “Factual allegations
must be enough to raise a right to relief above the speculative level.” Twombly, 550 U.S. at 555. If
the facts satisfy the elements of the claims asserted, a defendant's motion to dismiss must be
denied. Id. at 556.
When reviewing a motion to dismiss, a court, as a general rule, must accept the plaintiff's
allegations as true and evaluate all plausible inferences derived from those facts in favor of the
plaintiff. See Chaparro v. Carnival Corp., 693 F.3d 1333, 1337 (11th Cir. 2012); AXA Equitable
Life Ins. Co. v. Infinity Fin. Grp., LLC, 608 F. Supp. 2d 1349, 1353 (S.D. Fla. 2009) (“On a motion
to dismiss, the complaint is construed in the light most favorable to the non-moving party, and all
facts alleged by the non-moving party are accepted as true.”). A court considering a Rule 12(b)
motion is generally limited to the facts contained in the complaint and attached exhibits, including
documents referred to in the complaint that are central to the claim. See Wilchombe v. TeeVee
Toons, Inc., 555 F.3d 949, 959 (11th Cir. 2009). While the court is required to accept as true all
allegations contained in the complaint, courts “are not bound to accept as true a legal conclusion
couched as a factual allegation.” Twombly, 550 U.S. at 555.
III. DISCUSSION
A. Plaintiffs’ Claims are Time-Barred by the Ticket Contract
Courts will enforce a limitations period contained in a cruise ticket contract which limits the
time frame in which an injured passenger may file suit if the “contract provided the passenger with
reasonably adequate notice that the limit existed and formed part of the passenger contract.” Nash
v. Kloster Cruise A/S, 901 F.2d 1565, 1566 (11th Cir. 1990). In the Eleventh Circuit, this standard
is applied using the “reasonable communicativeness” test. See Estate of Myhra v. Royal Caribbean
Cruises, Ltd., 695 F.3d 1233, 1244 (11th Cir. 2012) (applying the reasonable communicativeness
test to a cruise ticket contract); Krenkel v. Kerzner Int'l Hotels Ltd., 579 F.3d 1279, 1281 (11th
Cir. 2009) (applying same to guest hotel contract). The test requires a two-pronged analysis of the
physical characteristics of the clause in question and plaintiff's opportunity to review and
understand the contract terms. Id. Thus, “[t]he reasonable communicativeness test involves ‘an
analysis of the overall circumstances ... of the ticket itself, but also of any extrinsic factors
indicating the passenger's ability to become meaningfully informed of the contractual terms at
stake.’” Lankford v. Carnival Corp., No. 12-24408-CIV, 2013 WL 12064497, at *4 (S.D. Fla. June
18, 2013) (quoting Wallis v. Princess Cruises, Inc., 306 F.3d 827, 835 (9th Cir. 2002)). “Whether
the notice to passengers was reasonably adequate is a question of law.” Nash, 901 F.2d at 1567
(citations omitted).
Under the first prong, the Court examines the term's physical characteristics, such as typeface,
conspicuousness, and clarity, to determine whether the term is reasonably presented to the
passenger. Myhra, 695 F.3d at 1245-46 (citing Wallis, 306 F.3d at 885-36 and Spataro v. Kloster
Cruise, Ltd., 894 F.2d 44 (2d Cir. 1990)); see also Roberts v. Carnival, 824 F. App'x 825, 828
(11th Cir. 2020) (“The first factor is limited to a review of the contract itself.”).
Under the second prong, the Court examines whether the passenger “had the ability to become
meaningfully informed of the clause and to reject its terms.” Myhra, 695 F.3d at 1246. This
analysis includes the circumstances surrounding the passenger's purchase of the ticket, the
passenger's ability and incentive to become familiar with its terms, and any other notice that the
passenger received outside of the ticket. Id. (quoting Wallis, 306 F.3d at 836); see also Lankford,
2013 WL 12064497, at *4. Importantly, the second prong of the reasonable communicative test
does not require a court to determine whether the passenger actually read the contract term in
question; rather, the relevant inquiry is whether the passenger had reasonable opportunity to review
that term. See Roberts, 824 F. App'x 828 (“[W]hether Roberts read ‘the terms and conditions is
not relevant to the reasonable communicativeness inquiry.” (citation omitted)); Myhra, 695 F.3d
at 1246 n.42 (“We note that whether the [plaintiffs] chose to avail themselves of the notices and
to read the terms and conditions is not relevant to the reasonable communicativeness inquiry.”
(citation omitted)); Kirby v. NCL (Bah.) Ltd., No. 10-23723-CV, 2010 WL 11556551, at *1 (S.D.
Fla. Dec. 28, 2010) (“[I]t is well settled that the issue is not whether a passenger has read its ticket,
but instead whether the passenger had the opportunity to read its ticket.” (collecting cases)).
The second prong may be satisfied by constructive notice when a reasonable opportunity to
become meaningfully informed of the contract term is provided to the passenger's agent who books
travel arrangements on the passenger's behalf. McArthur v. Kerzner Int'l Bah. Ltd., 607 F. App'x
845, 847-48 (11th Cir. 2015) (“[B]ecause the [plaintiffs’] trip involved travel arrangements made
by the travel agent, they are charged with constructive notice of the terms and conditions in the
contract the travel agent had with the [resort].”); Kirby, 2010 WL 11556551, at *1 (noting “[c]ourts
have even held that a travel agent's possession of the ticket is sufficient to charge passengers with
constructive notice of the ticket provisions” (citing Gomez v. Royal Caribbean Cruise Lines, 964
F. Supp. 47, 50-51 (D.P.R. 1997); Hicks v. Carnival Cruise Lines, Inc., 1995 A.M.C. 281, 288–89
(E.D. Pa. 1994); Shankles v. Costa Armatori, S.P.A., 722 F. 2d 861, 863-64 (1st Cir. 1983))).
i. First Prong – Review of Contract
Here, the Ticket Contract, the validity of which is not in dispute, contains large, bold, capital
letters informing the passenger:
YOU ARE ESPECIALLY DIRECTED TO CAREFULLY READ AND
UNDERSTAND SECTIONS 3, AND 10 THROUGH 12, AS THEY CONTAIN
SIGNIFICANT LIMITATIONS ON YOUR RIGHTS TO ASSERT CLAIMS
FOR PERSONAL INJURIES, ILLNESS OR DEATH, AND BAGGAGE AND
PERSONAL PROPERTY LOSS OR DAMAGE, AGAINST CARRIER, THE
VESSEL, RELATED ENTITIES AND THEIR OFFICERS, AGENTS AND
EMPLOYEES, INCLUDING TIME LIMITS AND FORUM FOR CLAIMS
AND SUITS, APPLICABLE LAW, ARBITRATION, AND WAIVER OF
JURY TRIAL, CLASS ACTIONS AND IN REM PROCEEDINGS.
ECF No. [15-1] at 12. Paragraph 11 of the Ticket Contract states:
WITHIN SIX (6) MONTHS FROM THE DATE OF THE INJURY, ILLNESS OR
DEATH AND SUIT IS COMMENCED (FILED) WITHIN ONE (1) YEAR FROM
THE DATE OF SUCH INJURY, ILLNESS OR DEATH AND PROCESS
SERVED WITHIN 120 DAYS AFTER FILING, NOTWITHSTANDING ANY
PROVISION OF LAW OF ANY STATE OR COUNTRY TO THE CONTRARY.
To that end, Plaintiffs do not argue they lacked reasonably adequate notice, but rather that three
“independent grounds void the contractual limitation period.” ECF No. [17] at 9.
First, Plaintiffs argue Royal Caribbean materially breached the Ticket Contract by violating
46 U.S.C. §3509’s “mandatory equipment standards.” ECF No. [17] at 10. As such, Plaintiffs argue
that “[u]nder basic contract principles, a party that materially breaches a contract cannot enforce
provisions favorable only to itself.” Id. However, as Royal Caribbean points out, “[t]here is no
case or statutory law cited by Plaintiff to support that any alleged violation of this statute would
void a limitations provision in a ticket contract.” ECF No. [20] at 9.
Second, Plaintiffs argue the contract is void ab initio because Royal Caribbean was
“actively violating 46 U.S.C. §3509 at the moment of formation.” ECF No. [17] at 10. Again,
Plaintiffs fail to cite to any case law or statute to support their claim that the alleged violation of
46 U.S.C. §3509 would void the entirety of the Ticket Contract.
Finally, Plaintiffs argue the contract is void for fraudulent inducement. ECF No. [17] at 11.
Specifically, Plaintiffs claim Royal Caribbean’s eMuster “directed passengers to medical facilities
while concealing the catastrophic medical failures” and “affirmatively misrepresent[ed] the ship's
medical capabilities.” Id. at 12. As such, Plaintiffs argue that had they known the truth, they would
have disembarked. Id. Once again, Plaintiffs fail to provide case law to support their theory that
the Ticket Contract “did not execute until the Harmony departed at 5:00 PM on September 25,
2022.” Id. at 11. Rather, the Ticket Contract states, “Purchase or use of this Ticket Contract,
whether or not signed by the Passenger, shall constitute the agreement by Passenger, on behalf of
himself and all other persons traveling under this Ticket Contract.” ECF No. [15-1] at 12. As such,
the contract was formed prior to the alleged fraudulent statements.
In sum, the Court finds Plaintiffs had reasonably adequate notice of the one-year limitation
period contained within the Ticket Contract and therefore, this action is time-barred. Because this
case is time-barred, the Court need not reach Royal Caribbean’s arguments that Plaintiffs have
failed to state claims upon which relief can be granted.
IV. CONCLUSION
Accordingly, it is ORDERED AND ADJUDGED as follows:
1. Defendant’s Motion, ECF No. [15], is GRANTED;
2. This case is DISMISSED WITH PREJUDICE;
3. The Clerk is DIRECTED to CLOSE this case.
Case No. 25-cv-24393-BLOOM/Elfenbein
DONE AND ORDERED in Chambers at Miami, Florida, ebruary 9, 2026.
BETH BLOOM
UNITED STATES DISTRICT JUDGE
ce:
counsel of record
Roberta Bobbie O'Brien
212 Whitestone Drive
Canton, GA 30115
PRO SE
Michael O'Brien
212 Whitestone Drive
Canton, GA 30115
PRO SE
Mychael O'Brien Labrecque
212 Whitestone Drive
Canton, GA 30115
PRO SE
Michael Labrecque
212 Whitestone Drive
Canton, GA 30115
PRO SE
Meghan O'Brien
212 Whitestone Drive
Canton, GA 30115
PRO SE