Opinion

Jessica v. Ohio Dept. of Job & Family Servs.

  • 2025 Ohio 2604
Court
Ohio Court of Appeals
Filed
Jul 24, 2025
Status
Published
On the bench
Mentel
Cited by
3 cases
Authority
More cited than 49.2%

The opinion

[Cite as Jessica v. Ohio Dept. of Job & Family Servs., 2025-Ohio-2604.]

IN THE COURT OF APPEALS OF OHIO

TENTH APPELLATE DISTRICT

Jessica Short, :

Plaintiff-Appellant, : No. 24AP-423

(Ct. of Cl. No. 2023-00771JD)

v. :

(REGULAR CALENDAR)

Ohio Department of Job and :

Family Services,

:

Defendant-Appellee.

:

D E C I S I O N

Rendered on July 24, 2025

On brief: DannLaw, Marc E. Dann, and Brian D. Flick;

Zimmerman Law Offices, P.C., and Thomas A. Zimmerman,

Jr., for appellant. Argued: Andrew M. Engel.

On brief: Keating Muething & Klekamp, PLL, Stacy A. Cole,

Bryce J. Yoder, and John E. Dahm; [Dave Yost, Attorney

General,] and Heather M. Lammardo, for appellee. Argued:

Stacy A. Cole.

APPEAL from the Court of Claims of Ohio

MENTEL, J.

{¶ 1} Plaintiff-appellant, Jessica Short, appeals from a judgment of the Court of

Claims of Ohio granting the Civ.R. 12(B)(6) motion filed by defendant-appellee, Ohio

Department of Job and Family Services (“ODJFS”). For the reasons that follow, we reverse.

I. Facts and Procedural History

{¶ 2} On December 19, 2023, Ms. Short filed a complaint against ODJFS on behalf

of herself and a class of similarly situated individuals asserting claims for negligence,

No. 24AP-423 2

breach of implied contract, breach of fiduciary duty, and invasion of privacy. The events

giving rise to the complaint concerned a data breach at Ohio’s unemployment

compensation system. ODJFS administers Ohio’s unemployment compensation system

and Ms. Short received unemployment benefits from ODJFS.

{¶ 3} On July 24, 2023, ODJFS issued a news release stating its “information

technology team discovered and fixed a security flaw that fraudsters attempted to exploit

in Ohio’s unemployment system.” (Compl. Ex. 1.) ODJFS explained it had experienced “an

increased number of attempts to fraudulently access the state’s unemployment system” and

locked “more than 28,000 [unemployment] accounts with suspicious activity” as a

precaution. (Compl. Ex. 1.) ODJFS estimated it paid out $189,184.62 in “bogus claims” as

a result of the data breach. (Compl. Ex. 1.)

{¶ 4} On August 25, 2023, ODJFS sent Ms. Short a letter notifying her of the data

breach. The notice letter explained ODJFS discovered “potentially fraudulent activity”

occurring in its unemployment system and determined “criminals were exploiting a

security flaw in the system to ‘take over’ the accounts of legitimate unemployment

claimants.” (Compl. Ex. 2.) ODJFS informed Ms. Short her unemployment account “may

have been accessed by unauthorized individuals” during the data breach and stated the

“information involved included [her] name, social security number, address and work,

claim and application history.” (Compl. Ex. 2.) ODJFS indicated it had “corrected the flaw”

and offered Ms. Short a complimentary one-year membership in an identity theft

protection service “[a]s a precaution.” (Compl. Ex. 2.) ODJFS also informed Ms. Short of

“other precautionary measures [she could] take to protect [her] personal information,

including placing a Fraud alert and/or Security Freezes on her credit files” and “review[ing]

[her] financial account statements and credit reports for fraudulent or irregular activity on

a regular basis.” (Compl. Ex. 2.)

{¶ 5} In the complaint, Ms. Short explained she provided ODJFS with her

personally identifiable information (“PII”) in order to receive unemployment benefits. Ms.

Short alleged ODJFS “assumed legal and equitable duties” to protect and safeguard the PII

in its possession. (Compl. at ¶ 6.) Ms. Short claimed ODJFS “failed to take proper measures

to safeguard” her and the class members’ PII “from foreseeable cybersecurity threats,” and

that ODJFS “allowed criminals to hack its systems and steal Plaintiff’s and Class Members’

No. 24AP-423 3

sensitive and confidential information.” (Compl. at ¶ 4.) Ms. Short alleged she personally

suffered the following injuries as a result of ODJFS’s conduct: (1) she “spent time reviewing

credit reports, reviewing various credit alerts received by text and email, checking her

financial information, and dealing with increased spam text messages and emails[,]” (2)

she discovered “unauthorized and fraudulent charges on her bank account which required

the bank to close out her accounts and reissue bank cards[,]” (3) she suffered “damages to

and diminution in the value of [her] PII[,] (4) she suffered “lost time, annoyance,

interference, and inconvenience because of the Data Breach, and [she] has anxiety and

increased concerns for the loss of her privacy[,]” (5) she suffered “imminent and impending

injury arising from the present and ongoing risk of fraud, identity theft, and misuse[,]” and

(6) she will incur “future costs and expenses” for “[f]uture identity theft monitoring.”

(Compl. at ¶ 96-102.) Although Ms. Short noted that, “in some circumstances,” ODJFS

“temporarily deactivated claimants’ accounts causing claimants a significant delay in

receiving the benefits to which they were entitled,” Ms. Short did not allege that she

personally experienced a delay in receiving her unemployment benefits. (Compl. at ¶ 82.)

{¶ 6} Ms. Short’s claims for negligence, breach of implied contract, breach of

fiduciary duty, and invasion of privacy all concerned ODJFS’s alleged failure to protect and

safeguard the class members’ PII and the resulting exposure of the PII. Ms. Short identified

the potential class as including “[a]ll Ohio residents whose personal information was

actually acquired or potentially accessed during the Data Breach.” (Compl. at ¶ 110.) Ms.

Short asked the court to certify the action as a class action and award her and the class

compensatory damages and injunctive relief.

{¶ 7} On February 20, 2024, ODJFS filed a motion to dismiss the complaint

pursuant to Civ.R. 12(B)(1) and/or 12(B)(6). ODJFS asked the court to dismiss the case

either because the court lacked subject-matter jurisdiction, Ms. Short lacked standing, or

because Ms. Short failed to state a claim upon which relief could be granted. On March 26,

2024, Ms. Short filed a memorandum in opposition to ODJFS’s motion to dismiss.

{¶ 8} On June 10, 2023, the trial court issued a decision and entry granting

ODJFS’s motion to dismiss for lack of standing. The court acknowledged the case involved

a “novel issue for Ohio state courts related to alleged identity theft resulting from data

breaches.” (Decision at 8.) The court relied on Howe v. Cincinnati State Technical and

No. 24AP-423 4

Community College, Ct. of Claims No. 2022-00830JD (June 21, 2023) and In re Science

Applications Internatl. Corp. (SAIC) Backup Tape Data Theft Litigation, 45 F.Supp.3d 25

(D.D.C. 2014) to conclude that Ms. Short alleged “only a risk of identity theft and, at this

point, the likelihood that Plaintiff or members of the putative class [would] suffer harm

remain[ed] speculative and dependent on the actions of unknown third parties–namely,

the cybercriminals who exploited Defendant’s system.” (Decision at 10.) As such, the court

stated it was “ ‘reluctant to grant standing where the alleged future injury depends on the

actions of an independent third party.’ ” (Decision at 10, quoting SAIC at 25-26.) The court

also found the fraudulent charges on Ms. Short’s bank account, the time she spent

monitoring her accounts, her increased anxiety, her future costs for identity theft

monitoring, and the alleged diminution in the value of her PII failed to provide Ms. Short

with standing. Because the court dismissed the case for lack of standing, the court did not

analyze ODJFS’s remaining arguments for dismissal.

II. Assignments of Error

{¶ 9} Ms. Short appeals, assigning the following error for our review:

The trial court erred in granting Appellee’s motion to dismiss.

III. Analysis

{¶ 10} Ms. Short’s sole assignment of error asserts the trial court erred by granting

ODJFS’s motion to dismiss for lack of standing. “ ‘Standing’ is defined at its most basic as

‘[a] party’s right to make a legal claim or seek judicial enforcement of a duty or right.’ ” Ohio

Pyro, Inc. v. Ohio Dept. of Commerce, 2007-Ohio-5024, ¶ 27, quoting Black’s Law

Dictionary 1442 (8th Ed. 2004). “Before an Ohio court can consider the merits of a legal

claim, the person or entity seeking relief must establish standing to sue.” Id. Accord State

ex rel. Ohio Gen. Assembly v. Brunner, 2007-Ohio-3780, ¶ 15, quoting Cuyahoga Cty. Bd.

of Commrs. v. State, 2006-Ohio-6499, ¶ 22 (noting “ ‘[a] preliminary inquiry in all legal

claims is the issue of standing’ ”). Whether a party has established standing to bring an

action is a question of law that we review de novo. Moore v. Middletown, 2012-Ohio-3897,

¶ 20, citing Cuyahoga Cty. Bd. of Commrs. at ¶ 23.

{¶ 11} Standing depends on “whether the plaintiffs have alleged such a personal

stake in the outcome of the controversy that they are entitled to have a court hear their

No. 24AP-423 5

case.” ProgressOhio.Org, Inc. v. JobsOhio, 2014-Ohio-2382, ¶ 7. At a minimum, common-

law standing requires the litigant to demonstrate that he or she has suffered (1) an injury

(2) that is fairly traceable to the defendant’s allegedly unlawful conduct and (3) is likely to

be redressed by the requested relief. Ohioans for Concealed Carry, Inc. v. Columbus,

2020-Ohio-6724, ¶ 12, citing Moore at ¶ 22. “These three factors–injury, causation, and

redressability–constitute ‘the irreducible constitutional minimum of standing.’ ” Moore at

¶ 22, quoting Lujan v. Defenders of Wildlife, 504 U.S. 555, 560 (1992).

{¶ 12} An injury involves “ ‘an invasion of a legally protected interest which is (a)

concrete and particularized and (b) “actual or imminent, not ‘conjectural’ or

‘hypothetical.’ ” ’ ” Cool v. Frenchko, 2022-Ohio-3747, ¶ 23 (10th Dist.), quoting Lujan at

560. An injury is particularized when the injury “is not bourne by the population in general,

but affects the plaintiff in a personal and individual way.” Ohio Democratic Party v.

LaRose, 2020-Ohio-4664, ¶ 19 (10th Dist.), citing Spokeo, Inc. v. Robins, 578 U.S. 330, 339

(2016). An injury is fairly traceable to a defendant’s conduct when “the conduct complained

of [is] causally connected to the injury.” Bourke v. Carnahan, 2005-Ohio-5422, ¶ 10 (10th

Dist.), citing Lujan at 560. Finally, it must be likely, as opposed to merely speculative, that

a favorable decision will redress the injury. Id., citing Lujan at 560-61.

{¶ 13} A court “must determine whether standing exists by examining the state of

affairs at the time the action commenced.” United States Bank Natl. Assn. v. Gray, 2013-

Ohio-3340, ¶ 20 (10th Dist.), citing Deutsche Bank Natl. Trust Co. v. Najar, 2013-Ohio-

1657, ¶ 57 (8th Dist.). “Standing is an indispensable part of the plaintiff's case” and the

plaintiff must prove standing “with the manner and degree of evidence required at the

successive stages of litigation.” Id., citing Lujan at 561. See also Huff v. Telecheck Servs.,

923 F.3d 458, 462 (6th Cir. 2019) (noting that the “burden of establishing standing rests

with [the plaintiff]” and “he must provide the allegations or evidence required at each stage

of the litigation”). Standing does not depend on the merits of the plaintiff’s claim; rather,

“standing turns on the nature and source of the claim asserted by the plaintiffs.” Moore,

2012-Ohio-3897, at ¶ 23.

{¶ 14} While Ms. Short sought to bring the present action as a class action, Ms. Short

needed to establish her own individual standing to sue. See Hamilton v. Ohio Sav. Bank,

82 Ohio St.3d 67, 74 (1998). “ ‘[E]ven named plaintiffs who represent a class must allege

No. 24AP-423 6

and show that they personally have been injured, not that injury has been suffered by other

unidentified members of the class to which they belong and which they purport to

represent.’ ” Woods v. Oak Hill Community Med. Ctr., 134 Ohio App.3d 261, 269 (4th Dist.

1999), quoting Simon v. E. Kentucky Welfare Rights Org., 426 U.S. 26, 40 (1976), fn. 20.

See also Fallick v. Nationwide Mut. Ins. Co., 162 F.3d 410, 423 (6th Cir. 1998) (stating that

“[a] potential class representative must demonstrate individual standing vis-[à]-vis the

defendant; he [or she] cannot acquire such standing merely by virtue of bringing a class

action”).

{¶ 15} “Lack of standing challenges a party’s capacity to bring an action and is

properly raised by a Civ.R. 12(B)(6) motion to dismiss for failure to state a claim upon which

relief can be granted.” Cramer v. Javid, 2010-Ohio-5967, ¶ 10 (10th Dist.), citing Brown

v. Columbus City Schools Bd. of Edn., 2009-Ohio-3230, ¶ 4 (10th Dist.). Accord Wilkins

v. Village of Harrisburg, 2015-Ohio-5472, ¶ 38 (10th Dist.) (stating a “motion to dismiss

for lack of standing is properly brought pursuant to Civ.R. 12(B)(6)”). A lack of standing is

a fundamental flaw that requires dismissal. Bourke, 2005-Ohio-5422, at ¶ 10; Bank of Am.,

N.A. v. Kuchta, 2014-Ohio-4275, ¶ 23.

{¶ 16} A Civ.R. 12(B)(6) motion to dismiss for failure to state a claim upon which

relief can be granted is procedural and tests the sufficiency of the complaint. Rudd v. Ohio

State Hwy. Patrol, 2016-Ohio-8263, ¶ 11 (10th Dist.). When ruling on a Civ.R. 12(B)(6)

motion to dismiss, the trial court must presume all factual allegations in the complaint are

true, construe the complaint in a light most favorable to the plaintiff, and make all

reasonable inferences in favor of the plaintiff. Brown v. Ohio Dept. of Rehab. & Corr.,

2013-Ohio-4012, ¶ 6 (10th Dist.), citing Mitchell v. Lawson Milk Co., 40 Ohio St.3d 190,

192 (1988). A trial “ ‘court is confined to the averments set forth in the complaint and

cannot consider outside evidentiary materials’ ” when considering a Civ.R. 12(B)(6) motion.

Morrissette v. DFS Servs., LLC, 2011-Ohio-2369, ¶ 20 (10th Dist.), quoting Hutchinson v.

Beazer East, Inc., 2006-Ohio-6761, ¶ 14 (8th Dist.). While a trial court must presume all

factual allegations contained in the complaint are true, the court need not accept as true

any unsupported and conclusory legal propositions advanced in the complaint. Rudd at

¶ 12, citing Morrow v. Reminger & Reminger Co., LPA, 2009-Ohio-2665, ¶ 7 (10th Dist.).

No. 24AP-423 7

{¶ 17} A trial court properly dismisses a complaint for failure to state a claim upon

which relief can be granted when it appears beyond doubt from the complaint that the

plaintiff can prove no set of facts entitling him or her to relief. Rudd at ¶ 11, citing O’Brien

v. Univ. Community Tenants Union, Inc., 42 Ohio St.2d 242 (1975), syllabus. “[A]s long as

there is a set of facts, consistent with the plaintiff’s complaint, which would allow the

plaintiff to recover, the court may not grant a defendant’s motion to dismiss.” York v. Ohio

State Highway Patrol, 60 Ohio St.3d 143, 145 (1991). An appellate court reviews a trial

court’s dismissal pursuant to Civ.R. 12(B)(6) under a de novo standard of review. State ex

rel. Ohio Civ. Serv. Emps. Assn. v. State, 2016-Ohio-478, ¶ 12.

A. Risk of Identity Theft or Fraud

{¶ 18} We first address Ms. Short’s contention she suffered an injury due to the

imminent “risk of fraud, identity theft, and misuse resulting from her PII being placed in

the hands of unauthorized third parties.” (Compl. at ¶ 101.)

{¶ 19} The trial court predominantly relied on two cases to conclude Ms. Short’s risk

of identity theft or fraud was too speculative to support standing: Howe and SAIC. Because

Howe is an Ohio trial court decision and SAIC is a federal district court decision, neither

decision amounts to binding authority on this court. See Estate of Auckland v. Broadview

NH, LLC, 2017-Ohio-5602, ¶ 21 (10th Dist.), quoting Keytack v. Warren, 2006-Ohio-5179,

¶ 51 (11th Dist.) (stating that, as an appellate court in this state, “ ‘[w]e are bound by the

decisions of the Supreme Court of Ohio and generally, by past precedent produced by our

own district’ ”); State v. Sarigianopoulos, 2013-Ohio-5772, ¶ 9 (7th Dist.) (noting that an

appellate court can examine the “opinions of a trial court, and rely on them as persuasive

legal authority if needed”); Daniel E. Terreri & Sons v. Bd. of Mahoning County Commrs.,

2003-Ohio-1227, ¶ 79 (7th Dist.) (noting Ohio courts are not prohibited from considering,

“as persuasive authority, federal common law when Ohio caselaw is silent on the subject”).

Whether a plaintiff has standing to sue based on a risk of identity theft or fraud resulting

from a data breach appears to be an issue of first impression for the appellate courts of

Ohio.

{¶ 20} In Howe, the plaintiffs filed suit against a college alleging cybercriminals

targeted, accessed, and stole data files containing the plaintiffs’ PII from the college’s

computer network. The plaintiffs alleged they were subject to a present and ongoing risk

No. 24AP-423 8

of identity theft and fraud as a result. Relying on SAIC, the Howe court found the plaintiffs

failed to allege an actual or imminent threat of injury because “the likelihood that Plaintiffs

or members of the putative class [would] suffer harm [was] speculative and dependent on

the actions of unknown third parties – namely the cybercriminals who stole files from [the

college’s] network.” (June 21, 2023 Decision at 13.) As such, the Howe court dismissed the

complaint for lack of standing.

{¶ 21} In SAIC, a thief broke into a car and stole the car’s stereo, GPS system and

several data tapes which were present in the car. The data tapes happened to contain

personal information and medical records for millions of U.S. military members and their

families. Although the defendant notified the affected service members about the stolen

tapes and offered them one year of free credit monitoring, the court found the risk of

identity theft resulting from the stolen tapes “speculative” because the risk was “entirely

dependent on the actions of an unknown third-party – namely, the thief.” SAIC, 45

F.Supp.3d at 25. The court noted it “[did] not know who [the thief] was, how much she

knows about computers, or what she has done with the tapes. The tapes could be uploaded

onto her computer” or they could be “lying in a landfill somewhere in Texas because she

trashed them after achieving her main goal of boosting the car stereo and GPS.” Id. The

court explained it was reluctant to grant standing “where the alleged future injury

depend[ed] on the actions of an independent third party.” Id., citing Clapper v. Amnesty

Intl. USA, 568 U.S. 398 (2013).

{¶ 22} Thus, SAIC involved a theft of property which happened to include data tapes

containing PII. Nothing in SAIC indicated the thief intentionally stole the data tapes in

order to access the PII on the tapes. In contrast, here, the cybercriminals intentionally

exploited a security flaw in ODJFS’s network to “take over” legitimate unemployment

accounts and defraud ODJFS. (Compl. Ex. 2.) Accordingly, the present case involves a far

more targeted attack on the class members’ PII than the property theft in SAIC. As such,

we find SAIC distinguishable. Because Howe relied on SAIC for its holding, we find Howe

distinguishable as well.

{¶ 23} Since the 2014 decision in SAIC, numerous federal circuit courts have

addressed whether a risk of identity theft or fraud resulting from a data breach provides a

plaintiff with standing to sue. Although some courts have suggested there is a split among

No. 24AP-423 9

the federal circuits on the issue, whether standing exists depends on the specific factual

allegations at issue in each case. Compare Tsao v. Captiva MVP Restaurant Partners, LLC,

986 F.3d 1332, 1340 (11th Cir. 2021) (analyzing cases and stating that the “Sixth, Seventh,

Ninth, and D.C. Circuits have all recognized–at the pleading stage–that a plaintiff can

establish injury-in-fact based on the increased risk of identity theft,” while the “Second,

Third, Fourth, and Eighth Circuits have declined to find standing on that theory”); with

McMorris v. Carl Lopez & Assocs., LLC, 995 F.3d 295, 300 (2d Cir. 2021) (noting that while

“[s]ome courts have suggested that there is a circuit split” on the issue, in actuality, “no

court of appeals has explicitly foreclosed plaintiffs from establishing standing based on a

risk of future identity theft”); In re SuperValu, Inc., 870 F.3d 763, 769 (8th Cir. 2017)

(noting the circuits seemingly dissimilar results “ultimately turned on the substance of the

allegations before each court”).

{¶ 24} Before we address the federal data breach cases, we note two United States

Supreme Court decisions which are relevant to the injury-in-fact analysis: Clapper, 568

U.S. 398 and TransUnion LLC v. Ramirez, 594 U.S. 413 (2021). See State ex rel. Walgate

v. Kasich, 2016-Ohio-1176, ¶ 23 (noting the “test for Article III standing, like the test for

common-law standing in Ohio, requires an injury in fact, causation, and redressability”);

Ohio Democratic Party, 2020-Ohio-4778, at ¶ 14. In Clapper, the court addressed a suit

brought by organizations challenging the constitutionality of the Foreign Intelligence

Surveillance Act of 1978, 50 U.S.C.S. § 1881a. The respondents alleged their work required

them to engage in sensitive communications with individuals who they believed were likely

targets of surveillance under § 1881a. The respondents claimed they suffered an injury in

fact because there was “an objectively reasonable likelihood that their communications

[would] be acquired under § 1881a at some point in the future.” Id. at 401. The court noted

“the well-established requirement that threatened injury must be ‘certainly impending’ ” to

be imminent. Id. at 401, quoting Whitmore v. Arkansas, 495 U.S. 149, 158 (1990).

{¶ 25} The court found the mere possibility the respondents’ communications

would be intercepted in the future involved a “highly attenuated chain of possibilities”

which “rest[ed] on speculation about the decisions of independent actors.” Id. at 410, 414.

As such, the court found the respondents failed to “establish that injury based on potential

future surveillance [was] certainly impending.” Id. at 414. The respondents also alleged

No. 24AP-423 10

they suffered a present injury because the risk of § 1881a-authorized surveillance caused

them to take costly and burdensome measures to protect their communications. The court

found no merit to this alleged injury, noting the respondents could not “manufacture

standing merely by inflicting harm on themselves based on their fears of hypothetical future

harm that [was] not certainly impending.” Id. at 416.

{¶ 26} In TransUnion a class of individuals sued TransUnion, a credit reporting

agency, over a product TransUnion designed to help businesses avoid transacting with

individuals on the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”)

list. The OFAC list generally consisted of terrorists, drug traffickers, and other serious

criminals and it was “generally unlawful to transact business with any person on the list.”

Id. at 419. TransUnion’s product compared the first and last names of consumers to the

names on the OFAC list. If a match occurred, TransUnion would place an alert on the

consumer’s credit report indicating the consumer’s name was a “potential match” to a name

on the OFAC list. Id. at 420. Because many law-abiding Americans share first and last

names with individuals on the OFAC list, TransUnion’s product produced many false

positives. The parties stipulated that, of the 8,185 class members, 1,853 class members had

misleading credit reports disseminated by TransUnion to third party businesses, while the

remaining 6,332 class members did not have any misleading credit reports disseminated

by TransUnion to third party businesses.

{¶ 27} The Supreme Court explained a harm is considered concrete for purposes of

standing when the alleged injury “has a ‘close relationship’ to a harm ‘traditionally’

recognized as providing a basis for a lawsuit in American courts.” Id. at 424, quoting

Spokeo, Inc., 578 U.S. at 341. Such traditional harms include “physical harms and

monetary harms,” as well as “[v]arious intangible harms.” Id. at 425. The court noted

examples of intangible harms include “reputational harms, disclosure of private

information, and intrusion upon seclusion.” Id. at 425.

{¶ 28} The court had “no trouble concluding that the 1,853 class members suffered

a concrete harm that qualifie[d] as an injury in fact.” Id. at 432. Because TransUnion

provided third party businesses “with credit reports containing OFAC alerts that labeled

the [1,853] class members as potential terrorists, drug traffickers, or serious criminals,”

these class members “suffered a harm with a ‘close relationship’ to the harm associated with

No. 24AP-423 11

the tort of defamation.” Id. at 432. However, the court found the remaining 6,332 class

members had not suffered a concrete injury because TransUnion did not disseminate any

information about the 6,332 class members to potential creditors. The court found “ ‘no

historical or common law analog where the mere existence of inaccurate information,

absent dissemination, amounts to concrete injury.’ ” Id. at 434, quoting Owner-Operator

Independent Drivers Assn., Inc. v. United States Dept. of Transp., 879 F.3d 339, 344-45

(D.C.Cir. 2018).

{¶ 29} Ms. Short contends the Second Circuit in Bohnak v. March & McLennan

Companies, Inc., 79 F.4th 276 (2d Cir. 2023) “recently articulated ‘the proper framework

for evaluating whether an individual whose PII is exposed to unauthorized actors [in a data

breach], but has not (yet) been used for injurious purposes such as identity theft,’ ” has

standing to sue. (Appellant’s Brief at 10, quoting Bohnak.) ODJFS notes that, although

Bohnak had been decided when Ms. Short filed her memorandum in opposition to ODJFS’s

motion to dismiss, Ms. Short did not cite Bohnak in the trial court. ODJFS claims this court

should “decline to consider Ms. Short’s arguments based on Bohnak for the first time on

appeal.” (Appellee’s Brief at 16.)

{¶ 30} “Issues raised for the first time on appeal are deemed to have been waived or

forfeited through failure to assert them before the trial court.” Premiere Radio Networks,

Inc. v. Sandblast, L.P., 2019-Ohio-4015, ¶ 7 (10th Dist.). Here, however, the parties

thoroughly raised and addressed the issue of standing in the trial court.1 Thus, no new issue

has been raised on appeal. This court may consider any legal authority it finds persuasive,

including the Second Circuit’s decision in Bohnak, to resolve the issue of standing in the

present case. See Lawyers Coop. Pub. Co. v. Muething, 65 Ohio St.3d 273, 275 (1992)

(explaining that, while the plaintiff “raised for the first time [on appeal] the argument of

the applicability” of a specific statute, the statute concerned the “affirmative defense of

statute of limitations” which “was clearly raised in the trial court,” so the plaintiff’s failure

to raise the specific statute in the trial court did not “prevent that party from obtaining a

decision on [that] particular issue”); Berrios-Romero v. Estado Libre Asociado De. Puerto

1 Additionally, “standing can be raised for the first time on appeal.” Bank of Am., N.A. v. Stewart, 2014-

Ohio-723, ¶ 38 (7th Dist.), fn. 1.

No. 24AP-423 12

Rico et al., 641 F.3d 24, 27 (1st Cir. 2011) (noting a “decision of a sister court is a proper

matter of judicial notice,” because the court is taking “judicial notice of law, not of facts”).

{¶ 31} The plaintiff in Bohnak alleged unauthorized actors targeted the defendant’s

computer system and accessed her PII during a data breach. The court initially applied

TransUnion to find the plaintiff’s risk of identity theft or fraud resulting from the data

breach constituted a concrete injury. The Bohnak court noted that, “[s]imilar to the

publication of misleading information about some of the plaintiffs in TransUnion, the core

injury here—exposure of Bohnak’s private PII to unauthorized third parties—bears some

relationship to a well-established common-law analog: public disclosure of private facts.”

Bohnak at 285. Accord Clemens v. ExecuPharm Inc., 48 F.4th 146, 157 (3d Cir. 2022),

quoting TransUnion at 425 (finding the plaintiff’s risk of identity theft or fraud resulting

from a data breach was a concrete injury “because the harm involved [was] sufficiently

analogous to harms long recognized at common law like the ‘disclosure of private

information’ ”); Allen v. Wenco Mgt., LLC, 696 F.Supp.3d 432, 437 (N.D.Ohio 2023),

quoting Bohnak at 285 (noting “courts have held that a privacy injury stemming from a

data breach ‘bears some relationship to a well-established common-law analog: public

disclosure of private facts’ ”).

{¶ 32} The complaint alleged unauthorized actors “accessed” and “stole[]” the class

members’ PII from ODJFS’s system and used the PII to defraud ODJFS out of $189,184.62.

(Compl. at ¶ 35.) Ms. Short also alleged the PII “was subsequently offered for sale on the

dark web following the Data Breach.”2 (Compl. at ¶ 36.) “When standing is challenged in

2 While the news release and notice letter demonstrated the hackers broke into ODJFS’s system, took over

legitimate unemployment accounts, and used those legitimate accounts to defraud ODJFS out of money,

there was nothing in the news release or notice letter indicating the hackers stole Ms. Short’s PII or that the

hackers offered the information for sale on the dark web. However, Ohio is a notice pleading state. Ohio

Neighborhood Preservation Assn., 2023-Ohio-1281, ¶ 10. “The purpose of a notice pleading standard is to

provide defendants with” “ ‘fair notice of the nature of the action.’ ” Id., quoting Boyland v. Giant Eagle,

2017-Ohio-7335, ¶ 16 (10th Dist.). Unlike Ohio, federal courts use a heightened pleading standard. See

Ashcroft v. Iqbal, 556 U.S. 662 (2007); Bell Atlantic Corp. v. Twombly, 550 U.S. 544 (2009). Under the

federal pleading standard, “ ‘[f]actual allegations must be enough to raise a right to relief above the

speculative level’ and to ‘state a claim to relief that is plausible on its face.’ ” Keys v. Humana, Inc., 684 F.3d

605, 608 (6th Cir. 2012), quoting Twombly at 555, 570. See also Tobin v. Interlinc Mtge. Servs., LLC, 2025

U.S. Dist. LEXIS 79039 *8 (W.D.Ky. Apr. 25, 2025), fn. 2 (explaining the “standard for pleading in federal

court is not notice pleading,” because federal courts “require[] a stricter ‘plausibility’ pleading standard”).

The Supreme Court of Ohio has expressly refused to adopt the heightened federal pleading standard. See

State ex rel. Ware v. Booth, 2024-Ohio-2102, ¶ 5, fn. 1, citing Maternal Grandmother, ADMR v. Hamilton

Cty. Dept. of Job & Family Servs., 2021-Ohio-4096, ¶ 21-28 (DeWine, J., concurring in judgment only)

(stating that the Supreme Court “has never adopted th[e] [heightened federal pleading] standard”

No. 24AP-423 13

a motion to dismiss, the court must presume all the factual allegations in the complaint are

true.” (Emphasis in original.) State ex rel. Ames v. Portage Cty. Bd. of Revision, 2021-

Ohio-4486, ¶ 13. Accordingly, accepting the factual allegations of the complaint as true, the

core injury at issue in the present case concerned the acquisition and exposure of the class

members’ personal information by cybercriminals. This injury bears a close relationship to

a common law claim for invasion of privacy. See Cotton v. Ohio Dept. of Rehab. & Corr.,

2014-Ohio-2619, ¶ 11 (10th Dist.), quoting Housh v. Peth, 165 Ohio St. 35 (1956), paragraph

two of the syllabus (stating that an actionable claim for invasion of privacy involves the

“ ‘unwarranted appropriation or exploitation of one’s personality, the publicizing of one’s

private affairs with which the public has no legitimate concern, or the wrongful intrusion

into one’s private activities in such a manner as to outrage or cause mental suffering, shame

or humiliation to a person of ordinary sensibilities’ ”); Roe v. Heap, 2004-Ohio-2504, ¶ 53

(10th Dist.). See also TransUnion, LLC at 433 (noting the harm need only bear a “close

relationship” to a harm traditionally recognized as providing a basis for a lawsuit in

American courts, “an exact duplicate” is not required).

{¶ 33} Accordingly, we find the risk of identity theft or fraud to be a concrete injury

in the present case. The risk of identity theft or fraud was also particular to the plaintiffs,

because the risk affected the plaintiffs in a personal way. See Ohio Democratic Party,

2020-Ohio-4778, at ¶ 19.

{¶ 34} We next consider whether the risk of identity theft or fraud was an actual or

imminent injury. A future injury is imminent if it “is ‘certainly impending,’ or there is a

‘substantial risk’ that the harm will occur.” Susan B. Anthony List v. Driehaus, 573 U.S.

149, 158 (2014), quoting Clapper, 568 U.S. at 409, 414, fn. 5. See Clemens, 48 F.4th at 152

(noting that “a plaintiff need not wait until he or she has actually sustained the feared harm

in order to seek judicial redress, but can file suit when the risk of harm becomes imminent”)

(emphasis omitted); McMorris, 995 F.3d at 300, quoting Susan B. Anthony List at 158

(explaining that requiring plaintiffs to allege “they have already suffered identity theft or

established in Iqbal and Twombly). Accordingly, Ohio’s “notice pleading” standard “does not require that

the claim have ‘facial plausibility.’ ” S&T Bank, Inc. v. Advance Merchant Servs., LLC, 2024-Ohio-4757,

¶ 55 (1st Dist.). Thus, at this stage of the litigation, we must accept as true Ms. Short’s factual allegations

indicating the hackers stole the PII and posted it for sale on the dark web. Compare Quintero v. Metro

Santurce, Inc., 2021 U.S. Dist. LEXIS 237071, *4, 6 (D.P.R. Dec. 9, 2021).

No. 24AP-423 14

fraud as the result of a data breach would seem to run afoul of the Supreme Court’s

recognition that ‘[a]n allegation of future injury may suffice’ ”).

{¶ 35} The Bohnak court identified three, non-exhaustive factors courts use to

determine whether a plaintiff whose PII was compromised in a data breach faces a

substantial risk of identity theft or fraud. Id. at 288. First, courts consider whether “the

data was compromised as the result of a targeted attack intended to get PII.” Id. at 288.

“Where a malicious third party has intentionally targeted a defendant’s system and has

stolen a plaintiff’s data stored on that system, courts are more willing to find a likelihood of

future identity theft or fraud sufficient to confer standing.” Id. at 288. Second, courts

consider whether some part of the compromised data “has been misused–even if a

plaintiff’s own data has not.” Id. at 288, citing McMorris at 301. Examples of misuse

include “fraudulent charges to the credit cards of other customers impacted by the same

data breach, or evidence that a plaintiff’s PII [was] available for sale on the Dark Web.”3

(Emphasis in original.) Id. at 288. Third, courts consider whether the exposed PII was of

a “type ‘more or less likely to subject plaintiffs to a perpetual risk of identity theft or fraud

once it has been exposed.’ ” Id. at 288, quoting McMorris at 302. High-risk information

“such as [SSNs] . . . especially when accompanied by victims’ names–makes it more likely

that those victims will be subject to future identity theft or fraud,’ ” while low-risk

information that is “publicly available, or that can be rendered useless (like a credit card

number unaccompanied by other PII), is less likely to subject plaintiffs to a perpetual risk

of identity theft.” Id. at 288, citing McMorris at 302.

{¶ 36} The plaintiff in Bohnak alleged “her PII was exposed as a result of a targeted

attempt by a third party to access the data set” and that the “PII taken by the hackers

include[d] her name and SSN.” Id. at 288-89. The court noted the plaintiff “ha[d] not

pulled off a hat trick with respect to the factors,” since she “ha[d] not alleged any known

misuse of the information in the dataset accessed in the hack.” Id. at 289. However,

because the factors are non-exhaustive, the court found the “allegations of a targeted hack

that exposed Bohnak’s name and SSN to an unauthorized actor [were] sufficient to suggest

3 The Dark Web is “ ‘a portion of the Internet that is intentionally hidden from search engines and requires

the use of an anonymizing browser to be accessed. It is most widely used as an underground black market

where individuals sell illegal products like . . . sensitive stolen data that can be used to commit identity theft

or fraud.’ ” Clemens at 150.

No. 24AP-423 15

a substantial likelihood of future harm, satisfying the ‘actual or imminent harm’ component

of an injury in fact.” Id. at 289.

{¶ 37} Notably, the three imminence factors described in Bohnak are not unique to

the Bohnak decision. Rather, these factors represent general principles distilled from the

many federal courts to address when the threat of future identity theft or fraud resulting

from a data breach is sufficiently imminent to confer standing. See Clemens, 48 F.4th at

153-54 (decided the year before Bohnak and noting that “[c]ourts rely on a number of

factors in determining whether an injury is imminent . . . in the data breach context,”

including “whether the data breach was intentional,” whether “the data was misused,” and

whether “the nature of the information accessed through the data breach could subject a

plaintiff to a risk of identity theft”); Webb v. Injured Workers Pharmacy, LLC, 72 F.4th

365, 376 (1st Cir. 2023) (decided two months before Bohnak and noting the same three

factors); In re 21st Century Oncology Customer Data Sec. Breach Litigation (hereinafter

21st Century), 380 F.Supp.3d 1243, 1254-55 (M.D.Fla. 2019) (decided years before Bohnak

and noting the same three factors). See also Santos-Pagan v. Bayamón Med. Ctr., 2024

U.S. Dist. LEXIS 179273, *13 (D.P.R. Sept. 30, 2024) (noting the “way in which a

cyberattack is performed, and the ends pursued by the hackers, influence whether class

action plaintiffs will have standing”).

{¶ 38} For instance, in Galaria v. Nationwide Mut. Ins. Co., 663 Fed.Appx. 384 (6th

Cir. 2016), the court found the plaintiffs had standing to sue Nationwide after “hackers

broke into Nationwide’s computer network and stole the personal information of Plaintiffs

and 1.1 million others.” Id. at 386. The court found “no need for speculation where

Plaintiffs allege[d] that their data ha[d] already been stolen and [was] now in the hands of

ill-intentioned criminals. . . . Where a data breach targets personal information, a

reasonable inference can be drawn that the hackers will use the victims’ data for the

fraudulent purposes alleged in Plaintiffs’ complaints.” Id. at 388. See also Attias v.

CareFirst, Inc., 865 F.3d 620, 628 (D.C.Cir. 2017) (explaining that because “an

unauthorized party ha[d] already accessed personally identifying data on CareFirst’s

servers,” no “long sequence of uncertain contingencies involving multiple independent

actors ha[d] to occur before the plaintiffs in th[e] case [would] suffer any harm; a

No. 24AP-423 16

substantial risk of harm exist[ed] already, simply by virtue of the hack and the nature of the

data that the plaintiffs allege[d] was taken”).

{¶ 39} In Remijas v. Neiman Marcus Group, LLC, 794 F.3d 688 (7th Cir. 2015), the

court found the plaintiffs faced an imminent risk of identity theft or fraud after hackers

attacked a department store’s computer system, stole customers’ credit card information,

and a portion of the class incurred fraudulent charges on their credit cards. The court

noted, “[w]hy else would hackers break into a store’s database and steal consumers’ private

information? Presumably, the purpose of the hack [was], sooner or later, to make

fraudulent charges or assume those consumers’ identities.” Id. at 693. See also Webb, 72

F.4th at 376 (finding the plaintiffs alleged an imminent risk of identity theft or fraud

because the cybercriminals “ ‘infiltrated IWP’s patient records systems’ and ‘stole[] PII,’ ”

at least “some of the stolen PII ha[d] already been misused to file a fraudulent tax return in

[one plaintiff’s] name,” and the PII included “ ‘patients’ names and [S]ocial [S]ecurity

numbers’ ”); Hutton v. Natl. Bd. of Examiners in Optometry, Inc., 892 F.3d 613, 622 (4th

Cir. 2018) (finding the plaintiffs alleged an imminent threat of identity theft or fraud

because they “allege[d] that their data ha[d] been stolen, accessed, and used in a fraudulent

manner”).

{¶ 40} In Clemens, a known hacker group “named CLOP accessed Clemens’s

sensitive information,” the hacker group “published Clemens’s data on the Dark Web, a

platform that facilitates criminal activity worldwide,” and the data was “the type of data

that could be used to perpetrate identity theft or fraud” because it included financial

information, social security numbers, and full names. Id. at 157-58. As such, the Clemens

court found the plaintiffs faced a substantial risk of identity theft or fraud resulting from

the data breach.

{¶ 41} In contrast, other federal courts have found the risk of identity theft or fraud

resulting from a data breach too speculative to support standing. For instance, in Reilly v.

Ceridian Corp., 664 F.3d 38, 40 (3d Cir. 2011), a hacker “infiltrated” a company’s computer

system and “potentially gained access to personal and financial information,” but it was not

“known whether the hacker read, copied, or understood” the personal data stored on the

system. Id. at 40. The court determined the plaintiffs “alleged no misuse, and therefore,

no injury. Indeed, no identifiable taking occurred; all that [was] known [was] that a firewall

No. 24AP-423 17

was penetrated.” Id. at 44. Accordingly, because the hackers did not target or misuse the

data in Reilly, the court found the risk of identity theft to be “nothing more than

speculation.” Id. at 43.

{¶ 42} In McMorris, the plaintiffs alleged they were subject to a risk of identity theft

or fraud after a company employee accidently sent an email containing the plaintiffs’ PII to

other employees of the same company. The court noted that, “[f]ar from being a

‘sophisticated’ or ‘malicious’ cyberattack ‘carried out to obtain sensitive information for

improper use,’ ” the situation in McMorris involved “the inadvertent disclosure of PII due

to an errant email sent to approximately 65 employees.” Id. at 303, citing In re United

States OPM Data Sec. Breach Litigation, 928 F.3d 42 (D.C.Cir. 2019). As such, the court

found the plaintiffs failed to demonstrate “a substantial risk of future identity theft or

fraud,” because the plaintiffs “never alleged that their data was intentionally targeted or

obtained by a third party outside of [the company].” Id. at 303.

{¶ 43} In Beck v. McDonald, 848 F.3d 262 (4th Cir. 2017), a thief stole a laptop

containing the plaintiffs’ personal information from a medical center. Id. at 267. The

medical center notified the plaintiffs about the incident and offered them a year of free

credit monitoring. Id. The Fourth Circuit found the plaintiffs failed to allege a substantial

risk of future identity theft because the plaintiffs had “no evidence that the [personal]

information . . . ha[d] been accessed or misused” or that the thief “stole the laptop with the

intent to steal their private information.” Id. at 274. As such, the court found the chance

of identity theft or fraud resulting from the stolen laptop involved the “same ‘attenuated

chain of possibilities’ rejected by the Court in Clapper.” Id. at 275. See also In re

SuperValu, Inc., 870 F.3d at 770 (finding the plaintiffs lacked standing because, although

hackers stole the plaintiffs’ credit card information, the stolen card information did not

include “any personally identifying information, such as social security numbers, [or] birth

dates,” and a government report cited in the complaint demonstrated “there [was] little to

no risk that anyone [would] use the Card Information stolen in these data breaches to open

unauthorized accounts in the plaintiffs’ names”); Tsao, 986 F.3d at 1343 (finding it

“unlikely that the information allegedly stolen in the [data] breach, standing alone, raise[d]

a substantial risk of identity theft,” because the cybercriminals accessed credit and debit

card information but not any PII).

No. 24AP-423 18

{¶ 44} We find the reasoning of the federal circuit courts, regarding when the threat

of future identity theft or fraud resulting from a data breach becomes imminent, to be

persuasive. Applying the imminence factors to the present case, we find all the factors

satisfied. The first factor concerns whether the data was compromised as part of a targeted

attack intended to obtain the PII. Here, ODJFS’s notice letter acknowledged the hackers

exploited a security flaw in ODJFS’s computer system that allowed the hackers to “ ‘take

over’ the accounts of legitimate unemployment claimants.” (Compl. Ex. 2.) Ms. Short

alleged the hackers “targeted and obtained Plaintiff’s and Class Members’ PII” and alleged

the “PII was accessed and stolen in the Data Breach.” (Compl. at ¶ 12, 35.) Accepting these

factual allegations as true, they demonstrate the hackers targeted and stole the plaintiffs’

PII.

{¶ 45} The second factor concerns whether some part of the data has been misused,

even if the plaintiff’s own data has not. The factual allegations demonstrated the hackers

misused the data to file “bogus claims” and obtain $189,184.62 from ODJFS. (Compl. Ex.

1.) Even if the hackers did not use Ms. Short’s unemployment account to defraud ODJFS,

the hackers certainly misused some of the class members legitimate unemployment

accounts to defraud ODJFS.

{¶ 46} Ms. Short also alleged she “believes . . . her PII, and the PII of Class Members,

was subsequently offered for sale on the dark web following the Data Breach” by the

“cybercriminals that perpetrated the hack.” (Compl. at ¶ 12, 36.) While Ms. Short alleged

she “believes” the hackers offered her PII for sale on the dark web, “pleading facts based

upon the pleaders ‘information and belief’ is expressly authorized by Civ.R. 11.” Prime

Invest., LLC v. Altimate Care, LLC, 2022-Ohio-1181, ¶ 31 (10th Dist.). See Civ.R. 11;

Carasalina LLC v. Bennett, 2014-Ohio-5665, ¶ 36 (10th Dist.) (observing that “[i]f a party

makes an allegation or factual contention on information or belief, then the party must have

the opportunity to investigate the truth of that allegation or factual contention”).

Accordingly, the complaint also indicated the hackers misused the data by posting it for sale

on the dark web. See Clemens, 48 F.4th at 157 (finding the plaintiff faced “a substantial risk

of identity theft or fraud by virtue of her personal information being made available on

underground websites,” because “many of those who visit the Dark Web . . . do so with

nefarious intent”); 21st Century, 380 F.Supp.3d at 1255.

No. 24AP-423 19

{¶ 47} The third factor concerns whether the data is of a type more or less likely to

subject the plaintiffs to a perpetual risk of identity theft or fraud once exposed. The

information involved in the data breach included Ms. Short’s name, social security number,

address, and her work, claim, and application history. Such information constitutes high

risk information which makes it more likely Ms. Short will be subject to identity theft or

fraud in the future. See Bohnak at 288, quoting McMorris at 302 (noting exposed PII

which includes a social security number and the individual’s name “ ‘makes it more likely

that those victims will be subject to future identity theft or fraud’ ”).

{¶ 48} Thus, accepting the factual allegations of the complaint as true and making

all reasonable inferences in Ms. Short’s favor, we find Ms. Short alleged an imminent risk

of identity theft or fraud resulting from the data breach. Accordingly, because Ms. Short

alleged a concrete, particularized, and imminent injury, the risk of identity theft or fraud

constituted an injury in fact.4

{¶ 49} ODJFS notes that well over a year has passed since Ms. Short filed her

complaint. ODJFS asks, “[i]f the risk of fraud and identity theft to Ms. Short had been

‘imminent’ and ‘certainly impending,’ would it not have already occurred?” (Appellee’s

Brief at 21.) ODJFS’s contention in this regard lacks merit because courts determine

whether standing exists at the time the action commenced. Gray, 2013-Ohio-3340, at ¶ 20.

Additionally, when reviewing a Civ.R. 12(B)(6) motion to dismiss, a court is confined “ ‘to

the averments set forth in the complaint and cannot consider outside evidentiary

materials.’ ” Morrissette, 2011-Ohio-2369, at ¶ 20, quoting Hutchinson, 2006-Ohio-6761,

4 In the complaint, Ms. Short alleged ODJFS’s offer of one year of complimentary credit monitoring in the

notice letter demonstrated her PII was “in fact affected, accessed, compromised, and exfiltrated from

Defendant’s computer systems.” (Compl. at ¶ 60.) Courts have taken opposing views regarding the

significance of a defendant’s offer of free credit monitoring following a data breach. Compare Galaria, 663

Fed.Appx. at 388 (stating Nationwide “seem[ed] to recognize the severity of the risk [of identity theft], given

its offer to provide credit-monitoring and identity-theft protection for a full year”); with Beck, 848 F.3d at

276 (“declin[ing] to infer a substantial risk of harm of future identity theft from an organization’s offer to

provide free credit monitoring services,” because such an inference “would surely discourage organizations

from offering these services to data-breach victims, lest their extension of goodwill render them subject to

suit”). Because we have already found the risk of identity theft or fraud to be an injury in fact, we need not

address the significance of ODJFS’s offer of one year of free credit monitoring. See also R.C. 1349.19(B)(1)

(requiring any “person that owns or licenses computerized data that includes personal information” in Ohio

to disclose any breach of its security system to any “resident of this state whose personal information was,

or reasonably is believed to have been, accessed and acquired by an unauthorized person if the access and

acquisition by the unauthorized person causes or reasonably is believed will cause a material risk of identity

theft or other fraud to the resident”).

No. 24AP-423 20

at ¶ 14. Whether or not Ms. Short suffered identity theft or fraud since filing the complaint

is a matter outside of the complaint, and therefore not a proper consideration at this stage

of the litigation. See In re Zappos.com, Inc., 888 F.3d 1020, 1028 (9th Cir. 2018) (noting

that whether identity theft occurred since the plaintiff filed the complaint involved “facts

outside the Complaint[] . . ., which ma[de] [the defendant’s] argument one that may be

appropriate for summary judgment but not one that may support a facial challenge to

standing at the motion to dismiss stage”).

B. Mitigation Costs and Emotional Injury

{¶ 50} While a person exposed to a future harm may pursue “forward-looking,

injunctive relief to prevent the harm from occurring,” standing to pursue injunctive relief

“does not necessarily mean that the plaintiff has standing to seek retrospective damages.”

TransUnion LLC, 594 U.S. at 435-36.5 However, TransUnion recognized that a “risk of

future harm” could “cause[] a separate concrete harm.” (Emphasis in original.) Id. at 436.

Thus, to establish standing to pursue damages in a data breach case, the complaint “must

also plausibly allege a separate concrete, present harm caused ‘by [the plaintiffs’] exposure

to [the] risk [of future harm].’ ” Webb at 376, quoting TransUnion, LLC at 437.

{¶ 51} When a plaintiff incurs mitigation costs in response to a speculative threat,

such costs do not satisfy the injury-in-fact requirement. Attias, 865 F.3d at 629, citing

Clapper, 568 U.S. at 416-17. See McMorris, 995 F.3d at 303, quoting Clapper, 568 U.S. at

416 (explaining this “notion stems from the Supreme Court’s guidance in Clapper, where it

noted that plaintiffs ‘cannot manufacture standing merely by inflicting harm on themselves

based on their fears of hypothetical future harm that is not certainly impending’ ”);

Remijas, 794 F.3d at 694 (explaining that “[m]itigation expenses do not qualify as actual

injuries where the harm is not imminent”). However, when a plaintiff incurs costs “to

mitigate or avoid harm when a substantial risk of harm actually exists,” such costs satisfy

the injury in fact requirement. Hutton, 892 F.3d at 622, citing Clapper at 414, fn. 5. See

5 Ms. Short asked the trial court to issue an injunction requiring ODJFS to “adopt, implement, and maintain

adequate security measures to protect its customers’ personal and financial information.” (Compl., Prayer

for Relief G.) The trial court did not address whether Ms. Short had standing to pursue her request for

injunctive relief. Because the trial court did not address Ms. Short’s request for injunctive relief, and because

neither party addresses this issue on appeal, we will not address the request for injunctive relief in the first

instance. See Bell v. Teasley, 2011-Ohio-2744, ¶ 15 (10th Dist.), citing Gangale v. Bur. of Motor Vehicles,

2002-Ohio-2936, ¶ 13 (10th Dist.). See also Webb at 378.

No. 24AP-423 21

Bohnak, 79 F.4th at 286 (finding the plaintiff’s “ ‘out-of-pocket expenses associated with

the prevention, detection, and recovery from identity theft’ and ‘lost time’ and other

‘opportunity costs’ associated with attempting to mitigate the consequences of the data

breach” were concrete harms “foreseeably arising from the exposure of Bohnak’s PII to a

malign outside actor”). Accordingly, these “two theories of injury-in-fact,” i.e. the risk of

identity theft or fraud and any associated mitigation costs, “stand or fall together.” In re

Marriott Internatl., Inc., 440 F.Supp.3d 447, 460 (S.D.Md. 2020).

{¶ 52} Ms. Short alleged that upon receiving the notice letter she “spent time

reviewing credit reports, reviewing various credit alerts received by text and email, [and]

checking her financial information.” (Compl. at ¶ 96.) Ms. Short alleged she and the class

suffered “loss of time and loss of productivity incurred mitigating the materialized risk and

imminent threat of identity theft risk.” (Compl. at ¶ 81.) A plaintiff’s “time spent

responding to a data breach can constitute a concrete injury sufficient to confer standing,

at least when that time would otherwise have been put to profitable use.” Webb, 72 F.4th

at 377. See also Galaria at 388 (finding the “time and money” plaintiffs spent “to monitor

their credit, check their bank statements, and modify their financial accounts” following the

data breach constituted concrete injuries, because plaintiffs incurred these costs “to

mitigate an imminent harm”); In re Equifax, 999 F.3d 1247, 1262 (11th Cir. 2021) (noting

that “when a plaintiff faces a sufficient risk of harm, the time, money, and effort spent

mitigating that risk are also concrete injuries”). Accordingly, Ms. Short’s lost time spent

responding to the data breach was a concrete, present injury.

{¶ 53} Although Ms. Short alleged she and the class sustained “ ‘out of pocket’ costs

incurred mitigating the materialized risk and imminent threat of identity theft,” Ms. Short

alleged she personally would incur “future costs and expenses” for future “identity theft

monitoring.” (Compl. at ¶ 81, 88, 102.) To the extent Ms. Short actually incurred out of

pocket expenses to mitigate the risk of identity theft or fraud, such costs constitute a

concrete injury. See Bohnak at 286. To the extent Ms. Short alleged only that she will incur

costs for identity theft monitoring in the future, we note a plaintiff may obtain future

damages when the damages are “limited to losses that the plaintiff is reasonably certain to

incur from the injuries.” Bender v. Durrani, 2024-Ohio-1258, ¶ 136 (10th Dist.). See also

Fisher v. Univ. of Cincinnati Med. Ctr., 2015-Ohio-3592, ¶ 22 (10th Dist.); Hohn v. Ohio

No. 24AP-423 22

Dept. of Mental Retardation & Dev. Disabilities, 1993 Ohio App. LEXIS 6023, *13 (10th

Dist. Dec. 14, 1993).

{¶ 54} In the complaint, Ms. Short alleged ODJFS’s offer of one year of free credit

monitoring was inadequate because it “fail[ed] to provide for the fact victims of data

breaches and other unauthorized disclosures commonly face multiple years of ongoing

identity theft and financial fraud.” (Compl. at ¶ 59.) Ms. Short quoted from a U.S.

Government Accountability Office report stating that “ ‘stolen data may be held for up to a

year or more before being used to commit identity theft’ ” and that “ ‘once stolen data ha[s]

been sold or posted on the Web, fraudulent use of that information may continue for

years.’ ” (Compl. at ¶ 72.) Ms. Short alleged she and the class would have to “monitor their

financial accounts for many years to mitigate the risk of identity theft” and would have to

“sign[] up for credit and identity theft monitoring insurance, and monitor[] credit reports

and accounts for unauthorized activity, which may take years to discover and detect.”

(Compl. at ¶ 87-88.) Viewing these allegations in a light most favorable to Ms. Short, we

find Ms. Short alleged sufficient facts to demonstrate she will incur credit monitoring

expenses in the future as a result of the data breach. See Mason v. Wright Bros. Constr.

Co., 2025 U.S. Dist. LEXIS 57386, *20 (E.D.Tn. Mar. 27, 2025) (finding that, because the

plaintiff alleged he and the class would have to “pay for future credit and identity-theft

monitoring for a minimum of seven years, which could cost two hundred dollars or more

per year,” the plaintiff “alleged facts that, if true, would entitle him to recover the reasonable

and necessary cost of future credit monitoring”).

{¶ 55} Ms. Short also alleged she experienced “anxiety and increased concerns for

the loss of her privacy” as a result of the data breach. (Compl. at ¶ 100.) In TransUnion

the court recognized a risk of future harm could cause “its own current emotional or

psychological harm.” TransUnion, LLC at 436, fn. 7. Thus, if a “plaintiff’s knowledge of

the substantial risk of identity theft causes [the plaintiff] to presently experience emotional

distress . . . the plaintiff has alleged a concrete injury.” Clemens, 48 F.4th at 156. Ms. Short’s

anxiety resulting from the data breach was a present emotional injury which supports

standing. See Landon v. TSC Acquisition Corp., 2024 U.S. Dist. LEXIS 237108, *20

(C.D.Ca. Nov. 1, 2024) (finding the allegations in the complaint sufficient to “allege

No. 24AP-423 23

emotional damages at the motion to dismiss stage” because plaintiffs alleged the data

breach “caused them to suffer ‘fear, anxiety, and distress’ ”).

{¶ 56} Based on the foregoing, we find Ms. Short sufficiently alleged concrete,

present harms resulting from the data breach. Ms. Short also claimed the injuries she and

the class sustained “were directly and proximately caused by Defendant’s failure to

implement or maintain adequate data security measures for the PII” which “allowed

criminals to hack its systems and steal Plaintiff’s and Class Members’ sensitive and

confidential information.” (Compl. at ¶ 4, 61.) Ms. Short sought monetary damages to

compensate her for her injuries. Accordingly, Ms. Short adequately alleged her injuries

were fairly traceable to ODJFS and were redressable. See Galaria, 663 Fed.Appx. at 390

(observing that, while the “hackers [were] the direct cause of Plaintiffs’ injuries,” the

allegations of the complaint demonstrated that “but for Nationwide’s allegedly lax security,

the hackers would not have been able to steal Plaintiffs’ data,” which satisfied the

traceability requirement); Clemens, 48 F.4th at 158 (finding the plaintiff adequately alleged

traceability and redressability because she alleged the defendant’s “failure to safeguard her

information enabled [the hackers] to publish it on the Dark Web as part of the stolen

dataset” and she sought “[monetary] damages to compensate for her losses”); Webb, 72

F.4th at 377 (finding traceability and redressability satisfied because the plaintiffs sought

monetary damages and alleged defendant’s “actions led to the exposure and actual or

potential misuse of the plaintiffs’ PII”).

{¶ 57} Accordingly, Ms. Short had standing to pursue her claims against ODJFS

based on her increased risk of identity theft or fraud and her lost time, mitigation costs, and

emotional injury. Although Ms. Short alleged she suffered other injuries due to the data

breach, including the fraudulent charges on her bank account and the diminution in the

value of her PII, Ms. Short notes we “need only” address these other injuries if we determine

she did not have standing based on the increased risk of identity theft or fraud. (Appellant’s

Brief at 21.) We agree. See Attias, 865 F.3d at 626, fn. 2 (explaining that, because the court

found “all plaintiffs, including the Tringlers, ha[d] standing to sue CareFirst based on their

heightened risk of future identity theft, [the court] need not address the Tringlers’ separate

argument as to past identity theft”) (emphasis in original); In re Zappos.com, Inc., 888

F.3d at 1030, fn. 15 (noting plaintiffs “need only one viable basis for standing,” and because

No. 24AP-423 24

the plaintiffs “sufficiently allege[d] standing from the risk of future identity theft, [the court

would] not reach their other asserted bases for standing”); Remijas, 794 F.3d at 696

(explaining the court would not decide whether the plaintiffs other alleged injuries

amounted to injuries in fact because the court already found the “injuries associated with

resolving fraudulent charges and protecting oneself against future identity theft [were]

sufficient to satisfy the first requirement of Article III standing”); Webb, 72 F.4th at 377.

See also Ohio Gen. Assembly, 2007-Ohio-3780, at ¶ 22 (noting that because the relators

had “standing to sue, as legislators who voted with the majority for Am.Sub.S.B. No. 117,”

the court “need not, and therefore [did] not, consider their other proffered bases for

standing”); Racing Guild, Local 304 v. Ohio State Racing Comm., 28 Ohio St.3d 317, 322

(1986). Because Ms. Short had standing to pursue her claims against ODJFS based on the

imminent risk of identity theft or fraud and her lost time, mitigations costs, and emotional

injury resulting from the data breach, we need not address whether Ms. Short’s other

claimed injuries provided her with standing.

{¶ 58} Based on the foregoing, we find the trial court erred by granting ODJFS’s

Civ.R. 12(B)(6) motion to dismiss based on Ms. Short’s lack of standing. We therefore

sustain Ms. Short’s sole assignment of error.

IV. Conclusion

{¶ 59} Having sustained Ms. Short’s sole assignment of error, we reverse the

judgment of the Court of Claims of Ohio and remand the case to that court for proceedings

consistent with this decision and law.

Judgment reversed;

cause remanded.

JAMISON, P.J. and EDELSTEIN, J., concur.

_________________

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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