explaining that a special master must decide what weight to give evidence including oral testimony and contemporaneous medical records
How later courts described this case
- explaining that a special master must decide what weight to give evidence including oral testimony and contemporaneous medical records
Written by the judges who cited it.
The opinion
In the United States Court of Federal Claims
OFFICE OF SPECIAL MASTERS
No. 20-1517V
GLORIA SUPERNAW, Chief Special Master Corcoran
Petitioner,
v. Filed: July 10, 2024
SECRETARY OF HEALTH AND
HUMAN SERVICES,
Respondent.
Andrew D. Downing, Downing, Allison & Jorgenson, Phoenix, AZ , for Petitioner.
Eleanor Hanson, U.S. Department of Justice, Washington, DC, for Respondent.
RULING ON ENTITLEMENT1
On November 3, 2020, Gloria Supernaw filed a Petition for compensation
under the National Vaccine Injury Compensation Program, 42 U.S.C. §300aa-10, et seq.2
(the “Vaccine Act”), alleging that she suffered a shoulder injury related to vaccine
administration (“SIRVA”) as a result of an influenza (“flu”) vaccine administered to her on
September 28, 2019. Petition (ECF No. 1). The case was assigned to the Special
Processing Unit of the Office of Special Masters (the “SPU”). As set forth in more detail
below, I find that Petitioner more likely than not received the flu vaccine in her injured right
arm. And based on the lack of any other objections from Respondent, along with an
1 Because this ruling contains a reasoned explanation for the action taken in this case, it must be made
publicly accessible and will be posted on the United States Court of Federal Claims' website, and/or
at https://www.govinfo.gov/app/collection/uscourts/national/cofc, in accordance with the E-Government
Act of 2002. 44 U.S.C. § 3501 note (2018) (Federal Management and Promotion of Electronic Government
Services). This means the ruling will be available to anyone with access to the internet. In accordance
with Vaccine Rule 18(b), Petitioner has 14 days to identify and move to redact medical or other information,
the disclosure of which would constitute an unwarranted invasion of privacy. If, upon review, I agree that
the identified material fits within this definition, I will redact such material from public access.
2 National Childhood Vaccine Injury Act of 1986, Pub. L. No. 99-660, 100 Stat. 3755. Hereinafter, for ease
of citation, all section references to the Vaccine Act will be to the pertinent subparagraph of 42 U.S.C. §
300aa (2012).
independent review of the record, I find that Petitioner has preponderantly established all
other requirements for a Table SIRVA claim – making her entitled to compensation.
I. Procedural History
The November 2020 Petition was accompanied by Exhibits (“Exs.”) 1 – 16 (ECF
Nos. 1, 6 – 7, 20, 23). Respondent opposed compensation of the claim, on the grounds
that Petitioner had not received a covered vaccine in her injured right arm. Rule 4(c)
Report filed Aug. 17, 2022 (ECF No. 30).
Both parties were afforded a final opportunity to file briefs and any additional
evidence they wished to have considered in my adjudication of the disputed site issue.
Scheduling Order filed Nov. 7, 2022 (ECF No. 31); see also Ex. 17 (ECF No. 32);
Petitioner’s Brief Regarding Site of Vaccine Administration filed Feb. 9, 2023 (ECF No.
34) (hereinafter “Brief”); Respondent’s Response filed May 25, 2023 (ECF No. 36)
(“Response”); Petitioner’s Reply filed June 28, 2023 (ECF No. 37) (“Reply”). The matter
is now ripe for adjudication.
II. Authority
Before compensation can be awarded under the Vaccine Act, a petitioner must
demonstrate, by a preponderance of evidence, all matters required under Section
11(c)(1), including the factual circumstances surrounding his claim. Section 13(a)(1)(A).
In making this determination, the special master or court should consider the record as a
whole. Section 13(a)(1). Petitioner’s allegations must be supported by medical records or
by medical opinion. Id.
To resolve factual issues, the special master must weigh the evidence presented,
which may include contemporaneous medical records and testimony. See Burns v. Sec'y
of Health & Hum. Servs., 3 F.3d 415, 417 (Fed. Cir. 1993) (explaining that a special
master must decide what weight to give evidence including oral testimony and
contemporaneous medical records). Contemporaneous medical records are presumed to
be accurate. See Cucuras v. Sec’y of Health & Hum. Servs., 993 F.2d 1525, 1528 (Fed.
Cir. 1993). To overcome the presumptive accuracy of medical records testimony, a
petitioner may present testimony which is “consistent, clear, cogent, and compelling.”
Sanchez v. Sec'y of Health & Hum. Servs., No. 11–685V, 2013 WL 1880825, at *3 (Fed.
Cl. Spec. Mstr. Apr. 10, 2013) (citing Blutstein v. Sec'y of Health & Hum. Servs., No. 90–
2808V, 1998 WL 408611, at *5 (Fed. Cl. Spec. Mstr. June 30, 1998)).
2
In addition to requirements concerning the vaccination received, the duration and
severity of petitioner’s injury, and the lack of other award or settlement,3 a petitioner must
establish that she suffered an injury meeting the Table criteria, in which case causation
is presumed, or an injury shown to be caused-in-fact by the vaccination she received.
Section 11(c)(1)(C).
The most recent version of the Table, which can be found at 42 C.F.R. § 100.3,
identifies the vaccines covered under the Program, the corresponding injuries, and the
time period in which the particular injuries must occur after vaccination. Section 14(a).
Pursuant to the Vaccine Injury Table, a SIRVA is compensable if it manifests within 48
hours of the administration of a flu vaccine. 42 C.F. R. § 100.3(a)(XIV)(B). The criteria
establishing a SIRVA under the accompanying QAI are as follows:
Shoulder injury related to vaccine administration (SIRVA). SIRVA manifests
as shoulder pain and limited range of motion occurring after the
administration of a vaccine intended for intramuscular administration in the
upper arm. These symptoms are thought to occur as a result of unintended
injection of vaccine antigen or trauma from the needle into and around the
underlying bursa of the shoulder resulting in an inflammatory reaction.
SIRVA is caused by an injury to the musculoskeletal structures of the
shoulder (e.g., tendons, ligaments, bursae, etc.). SIRVA is not a
neurological injury and abnormalities on neurological examination or nerve
conduction studies (NCS) and/or electromyographic (EMG) studies would
not support SIRVA as a diagnosis (even if the condition causing the
neurological abnormality is not known). A vaccine recipient shall be
considered to have suffered SIRVA if such recipient manifests all of the
following:
(i) No history of pain, inflammation or dysfunction of the affected shoulder
prior to intramuscular vaccine administration that would explain the alleged
signs, symptoms, examination findings, and/or diagnostic studies occurring
after vaccine injection;
(ii) Pain occurs within the specified time frame;
3 In summary, a petitioner must establish that he received a vaccine covered by the Program, administered
either in the United States and its territories or in another geographical area but qualifying for a limited
exception; suffered the residual effects of his injury for more than six months, died from his injury, or
underwent a surgical intervention during an inpatient hospitalization; and has not filed a civil suit or collected
an award or settlement for her injury. See Section 11(c)(1)(A)(B)(D)(E).
3
(iii) Pain and reduced range of motion are limited to the shoulder in which
the intramuscular vaccine was administered; and
(iv) No other condition or abnormality is present that would explain the
patient’s symptoms (e.g., NCS/EMG or clinical evidence of radiculopathy,
brachial neuritis, mononeuropathies, or any other neuropathy).
42 C.F.R. § 100.3(c)(10) (2017).
III. Finding of Fact and Conclusions of Law – Flu Vaccine Administration Site
I have reviewed all of the filings submitted by both parties to date, but focus the
below summary on evidence most relevant to the disputed issue of the flu vaccine’s
administration site.
• On September 28, 2019, at a local Walgreens pharmacy, Petitioner4 received
Fluzone (flu) and Pneumovax 23 vaccines.5 Ex. 10 at 2.
o The Walgreens “Vaccine Administration Record (VAR) – Informed Consent
for Vaccination” form for the flu vaccine contains a handwritten circle around
the letter “L”, indicating a left deltoid site of administration, followed by the
immunizer’s signature. Ex. 10 at 10 at 5 – 6.
o Walgreens’ VAR pertaining to the Pneumovax vaccine does not document
a site of administration. Ex. 10 at 3 – 4, see also id. at 9 – 10.
4 Prior to September 28, 2019, Petitioner “had no history of shoulder pain, inflammation, or dysfunction.”
Rule 4(c) Report at 2.
5 To receive compensation under the Vaccine Act, a petitioner must show that he or she received a vaccine
set forth in the Vaccine Injury Table (the “Table”). See § 11(c)(1)(A); 42 C.F.R. § 100.3. “There are two
types of pneumococcal vaccines ... pneumococcal conjugate and polysaccharide vaccine[s]. The
polysaccharide vaccine is distributed under the brand name Pneumovax.” Bundy v. Sec’y of Health & Hum.
Servs., No. 12-0769V, 2014 WL 348852, at *1 (Fed. Cl. Spec. Mstr. Jan. 8, 2014). Only pneumococcal
conjugate vaccines, routinely administered to children, are covered by the Vaccine Program. Id.; see also
Morrison v. Sec’y of Health & Hum. Servs., No. 04-1683V, 2005 WL 2008245, at *1 (Fed. Cl. Spec. MStr.
July 26, 2005) (describing how and when pneumococcal conjugate vaccines were added to the Vaccine
Table). Thus, Pneumovax (pneumococcal polysaccharide) vaccines are not included on the Table, and
cannot be the basis for a Program claim.
4
• Also on September 28, 2019, via text message,6 Petitioner stated that after
receiving her flu and Pneumovax vaccines that afternoon, she had developed
severe soreness in both arms. Ex. 14 at 1. Petitioner stated that the vaccines were
given very high and bilaterally. Id. at 1, 3. On September 29, 2019, Petitioner
stated: “my pneumonia arm is still sore but not the flu one.” Id. at 4.
• Thirty-seven (37) days post-vaccination, on November 4, 2019, at Sierra Pacific
Orthopedics, Petitioner attended a follow-up appointment for an unrelated issue.
These records did not include any information about her recent vaccinations or any
right shoulder injury. Ex.9 at 23 – 25.
• Eighty-six (86) days post-vaccination, on December 16, 2019, at the Simonian
Sports Medicine Clinic, Petitioner attended her first follow-up appointment for a
second unrelated issue. Ex. 4 at 15; see also id. at 16 – 17, 49 – 50. During this
appointment, Petitioner also complained of right shoulder pain “that started after a
flu shot” that was administered “rather high near to her acromion.” Ex. 4 at 15.
Peter T. Simonian, M.D., documented decreased range of motion (“ROM”) and
tenderness at the acromioclavicular (“AC”) joint, tentatively assessed as
impingement, inflammation, and adhesive capsulitis. Id.
• Also on December 16, 2019, an MRI of the right shoulder visualized AC joint
arthrosis, and bursal surface tearing at the junction of the supraspinatus and
infraspinatus tendons. Ex. 4 at 75.
• On December 23, 2019, Dr. Simonian administered a cortisone injection and
referred Petitioner to physical therapy (“PT”) for her right shoulder. Ex. 4 at 14.
• At a January 6, 2020, PT initial evaluation, Petitioner again attributed her right
shoulder injury to the “flu vaccination” she had received in September 2019. Ex. 6
at 2. She a total of 5 PT sessions that month. See generally Ex. 13 at 316 – 48.7
6 Respondent requests that Petitioner file certified copies of the text messages from her cell phone provider.
Rule 4(c) Report at n. 2; see also Response at n. 2. Petitioner avers that she has provided sufficient
documentation of the text messages, they are authentic, Respondent has not actually disputed their
authenticity, and any such dispute would be unwarranted here. Reply at 5. I find that Petitioner has supplied
enough documentation of the text messages to be reasonable and necessary for adjudication of the current
dispute.
7 Dr. Simonian directed all subsequent treatment of Petitioner’s right shoulder injury – including a February
2020 arthroscopic surgery, post-operative follow-up appointments; an initial post-operative PT evaluation;
a repeat MRI; one platelet-rich plasma injection, and a repeat steroid injection. Ex. 4 at 5, 10 – 13, 43 – 48,
63 – 64, 95 – 105, 110 – 120; Ex. 16 at 3. These records do not contain further histories or other information
relevant to the disputed vaccine administration site issue, however.
5
• In a letter dated and sent to Walgreens on June 28, 2020, Petitioner advised that
from her review, both VARs were both incomplete and incorrect. Ex. 17 at 1.
Petitioner stated: “I asked the pharmacist which drug was being given into which
arm[.] She verbally told me she was injecting the pneumonia vaccine into my left
shoulder, proceeded to administer it[,] and then she said she was injecting the
influenza into my right shoulder.” Id. Petitioner asked Walgreens to amend the
records to correct these “errors… pursuant to [her] patient rights under [HIPAA]
and Walgreens’ Notice of Privacy Practices.” Id.
• I have also reviewed Petitioner’s October 3, 2020, declaration (Ex. 1).8 In relevant
part, Petitioner recalls that the Walgreens pharmacist seemed disorganized, took
substantial time to gather the necessary paperwork, and told Petitioner to sit in the
public retail area rather than behind a privacy screen. Id. at ¶¶ 3 – 4. In response
to Petitioner’s specific questioning, the pharmacist narrated administering the
Pneumovax vaccine into her left arm, followed by the flu vaccine in her right arm.
Id. at ¶ 4. Petitioner also states that she first obtained copies of the VARs in April
2020. Id. at ¶ 13.
• On August 18, 2021, the state pharmacy board advised that “its review of an
investigation… initiated by [Petitioner’s] complaint” was complete. Ex. 15 at 1.9 As
a result of that investigation, the board concluded that the immunizing pharmacist10
had engaged in unprofessional conduct, including “disregard[ing] Walgreens
policies and procedures for immunization. She should have indicated on the [VAR]
which site the Pneumovax 23 vaccination was administered in, and this place was
left blank on the form.” Id. at 7. The pharmacist also utilized an “incorrect
vaccination technique resulting in shoulder injury” (but “due to incomplete
information on the VAR, it is not possible to determine if [the injurious vaccine] was
Fluzone HD or Pneumovax 23).” Id. at 6. The pharmacist also failed to provide
documentation of the vaccinations to Petitioner, and to her primary care provider
8 Respondent notes that Petitioner’s declaration is not notarized. Response at 5. However, Petitioner’s
declaration is sworn under penalty of perjury. Ex. 1 at 2; see also 28 U.S.C.A. § 1746 (providing that such
a declaration may be afforded like force and effect as a notarized affidavit).
9 After reviewing Ex. 15, Respondent requested “copies of all documents, correspondence, and
communications between Petitioner, Walgreens, and the California State Board of Pharmacy concerning
alleged pharmacist misconduct as it relates to the vaccinations administered to Petitioner on September
28, 2019.” Rule 4(c) Report at n. 3 (emphasis added). Petitioner did not address this request, and it was
not renewed by Respondent. See generally Brief; Response; Reply.
10 Based on the submitted evidence (and lack of argument from the parties), I find it more likely than not
that the Walgreens VARs (see generally Ex. 10) and the state pharmacy board citation (Ex. 15 at 6 – 7)
identify the same pharmacist, despite utilizing different first names.
6
(“PCP”). Id. at 6 – 7.11 The pharmacist was ordered to either pay a $1,000.00 fine,
or a lesser fine of $500.00 and complete three hours of remedial education in
immunization. Id. at 7 – 8.12
The only issue requiring adjudication is the covered flu vaccine’s administration
site. My experience with SIRVA cases (over 2,000 within SPU since my appointment as
Chief Special Master, additional cases handled within chambers, and review of opinions
issued by other special masters) teaches that it is not unusual for information regarding
the vaccine administration site to be incorrect – especially information contained in
computerized records, which may feature a ‘dropdown’ menu which may not be updated
each time a separate vaccine is administered.13
By contrast, however, information which requires specific action on the part of the
vaccine administrator (often at the very time of administration), such as a handwritten
notation on a printed form, generally warrants more significant weight.14 But the
implications of handwritten notations can be rebutted by additional, case-specific
evidence and circumstances.15
Here, Petitioner claims a right-sided SIRVA – requiring evidence that a covered
vaccine was administered in her right arm. But the handwritten notation from the VAR
indicates the flu vaccine was administered in her left arm. This VAR appears complete
and reliable, when viewed in isolation. Petitioner notes, however, that the VAR for her
concurrent, non-covered Pneumovax vaccine does not document situs, and this (plus
other evidence) suggest the VAR is not completely reliable on the issue of situs. Brief at
15 – 16.
11 Accord Ex. 2 at 4 – 5 (PCP records, not reflecting the at-issue vaccinations).
12 The state pharmacy board also issued a letter of admonishment to the pharmacist-in-charge, and a
citation to the Walgreens location, Ex. 15 at 2 – 5, but those did not involve any fines or remedial education.
13 See, e.g., Mezzacapo v. Sec’y of Health Servs., No. 18-1977, 2021 WL 1940435, at *2 (Fed. Cl. Spec.
Mstr. Apr. 19, 2021); Desai v. Sec’y of Health & Human Servs., No 14-0811V, 2020 WL 4919777, at *14
(Fed. Cl. Spec. Mstr. July 30, 2020); Rodgers v. Sec’y of Health & Human Servs., No. 18-0559V, 2020 WL
1870268, at *5 (Fed. Cl. Spec. Mstr. Mar. 11, 2020); Stoliker v. Sec’y of Health & Human Servs., No. 17-
0990V, 2018 WL 6718629, at *4 (Fed. Cl. Spec. Mstr. Nov. 9, 2018).
14 See, e.g., Schmidt v. Sec’y of Health & Hum. Servs., No. 17-1530V, 2021 WL 5226494, at *8 (Fed. Cl.
Spec. Mstr. Oct. 7, 2021); Marion v. Sec’y of Health & Hum. Servs., No. 19-0495V, 2020 WL 7054414 at
*8 (Fed. Cl. Spec. Mstr. Oct. 27, 2020).
15 See, e.g., Toothman v. Sec’y of Health & Hum. Servs., No. 22-0207V, 2024 WL 2698520, at *4 (Fed. Cl.
Spec. Mstr. Apr. 19, 2024); Rizvi v. Sec’y of Health & Hum. Servs., No. 21-0881V, 2022 WL 2284311 at *
3 (Fed. Cl. Spec. Mstr. May 13, 2022).
7
In response, Respondent contends that the record of a left-sided flu vaccine
administration has not been rebutted by “preponderant evidence in the form of testimony,
written statements, or other medical records.” Response at 10. Petitioner’s “complaints
to, and subsequent citations issued from, the [state pharmacy board…] are based solely
upon Petitioner’s statements, and not upon independent information or other objective
evidence.” Id. But after receiving Petitioner’s complaint, the state pharmacy board in fact
conducted its own “review” and “investigation.” Ex. 15 at 1. The board then issued
conclusions that the immunizing pharmacist had failed to record the Pneumovax
vaccine’s site of administration; improperly administered one or more vaccines; failed to
provide documentation of the vaccinations to Petitioner and her PCP. Based on these
conclusions, the board took disciplinary action against the immunizing pharmacist (and
to a lesser extent, the pharmacist-in-charge, and the Walgreens store location). Id. at 6 –
8. This constitutes independent evidence undermining the reliability of both VARs.
The state pharmacy board’s conclusions are further corroborated by two medical
providers’ records from about three months post-vaccination, at which time Petitioner
attributed her ongoing right shoulder injury to the flu vaccine. The Federal Circuit has
counseled that. patient histories “in general, warrant consideration as trustworthy
evidence… [as they] contain information supplied to… health professionals to facilitate
diagnosis and treatment.” Cucuras, 993 F.2d at 1528. Petitioner’s declaration provides
additional, consistent details about the pharmacist’s conduct.
I have also considered Respondent’s argument that Petitioner’s text messages
weaken her site allegations. Response at 10 (citing Ex. 14 at 4 (providing that “my
pneumonia arm is still sore but not the flu one”)). In response, Petitioner persuasively
explained that the reported improvement of pain approximately 24 hours post-vaccination
did not preclude the possibility of a subsequently more persistent injury, let alone where
the flu vaccine was most likely administered. The text messages do not warrant particular
weight in establishing each vaccine’s site of administration.
Overall, the flu vaccine’s VAR is the only evidence supporting a finding that it was
administered in Petitioner’s left arm. All other evidence collectively supports a finding of
the flu vaccine’s administration in her right arm, as alleged. At worst, this factual dispute
is a “close call,” which should be resolved in Petitioner’s favor.
Conclusion and Scheduling Order
Respondent does not raise any other objections to entitlement (see generally Rule
4(c) Report), and based on my independent review, I find that Petitioner has
preponderantly established all other requirements for a Table SIRVA claim. 42 C.F.R. §§
8
100.3(a), (c)(10). Accordingly, she need not prove causation-in-fact. Section 11(c)(1)(C).
I also find that Petitioner has satisfied all other requirements of Section 11(c) including a
sufficiently severe injury, and the lack of other award or settlement. Section 11(c)(A), (B),
and (D).16
For the foregoing reasons, I find that Petitioner has established entitlement
and is thus entitled to compensation for a right-sided SIRVA following the right-
sided administration of the flu vaccine on September 28, 2019. Therefore, the case
is now formally in the damages phase.
By no later than Monday, August 26, 2024, Petitioner shall file a Status Report
updating on the parties’ efforts towards informally resolving damages –
specifically including the date on which Respondent responded to the previously-
submitted demand, see Status Reports (ECF No. 22, 25). If Respondent has not yet
responded, the parties shall confer, and Petitioner shall report the date by which
Respondent expects to respond.
IT IS SO ORDERED.
s/Brian H. Corcoran
Brian H. Corcoran
Chief Special Master
16 The parties did not request determination of the non-covered Pneumovax vaccine’s site of administration.
That fact would be more difficult to determine, given the undisputed lack of contemporaneous
documentation. However, even if it were found that Petitioner received both a covered flu vaccine and non-
covered Pneumovax vaccine in her injured right arm, that would not obviously bar entitlement for a SIRVA.
See, e.g., Kalail v. Sec’y of Health & Hum. Servs., No. 20-0593V, 2022 WL 4115755 (Fed. Cl. Spec. Mstr.
Aug. 8, 2022) (approving Respondent’s concession of entitlement notwithstanding concurrent
administration of Tdap and Pneumovax vaccines); Hustead v. Sec’y of Health & Hum. Servs., No. 20-
1212V, 2021 WL 5775149 (Fed. Cl. Spec. Mstr. Nov. 3, 2021) (involving flu, Tdap, and Pneumovax
vaccines).
9