Agency Information Collection Activities Proposed Collection; Comment Request

DEPARTMENT OF JUSTICE

Office of Justice Programs

Agency Information Collection Activities Proposed Collection;

Comment Request

ACTION: Notice of information collection under review; (New

collection); Generic clearance of customer satisfaction surveys.

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The following agencies have submitted the following information

collection request for review and clearance in accordance with the

Paperwork Reduction Act of 1995: The Bureau of Justice Assistance

(BJA), Bureau of Justice Statistics (BJS), National Institute of

Justice (NIJ), Office of Justice Programs (OJP), Office of Juvenile

Justice and Delinquency Prevention (OJJDP), Office for Victims of Crime

(OVC), and the Office of National Drug Control Policy (ONDCP). Office

of Management and Budget approval is being sought for the information

collection listed below. This proposed information collection was

previously published in the Federal Register on June 15, 1999, allowing

for a 60-day public comment period.

The purpose of this notice is to allow an additional 30 days for

public comment until November 8, 1999. This process is conducted in

accordance with 5 CFR 1320.10.

Writen comments and/or suggestions regarding the item(s) contained

in this notice, especially regarding the estimated public burden and

associated response time, should be directed to the Office of

Management and Budget, Office of Information and Regulatory Affairs,

Attention: Department of Justice Desk Officer, Washington, DC 20530.

Additionally, comment may be submitted to OMB via facsimile to (202)

395-7285. Comments may also be submitted to the Department of Justice

(DOJ), Justice Management Division, Information Management and Security

Staff, Attention: Department Deputy Clearance Officer, Suite 1220, 1331

Pennsylvania Avenue, NW, Washington, DC 20530.

Written comments and/or suggestions from the public and affected

agencies concerning the proposed collection of

[[Page 54647]]

information should address one or more of the following four points:

(1) Evaluate whether the proposed collection of information is

necessary for the proper performance of the function of the agency,

including whether the information will have practical utility;

(2) Evaluate the accuracy of the agency's estimate of the burden of

the proposed collection of information, including the validity of the

methodology and assumptions used;

(3) Enhance the quality, utility, and clarity of the information to

be collected; and

(4) Minimize the burden of the collection of information on those

who are to respond, including through the use of appropriate automated,

electronic, mechanical, or other technological collection techniques or

other forms of information technology. e.g., permitting electronic

submission of responses.

Overview of this information:

(1) Type of information collection: New collection.

(2) The title of the form/collection: Generic clearance for

Customer Satisfaction surveys.

(3) The agency form number, if any, and the applicable component of

the Department sponsoring the collection: U.S. Department of Justice.

(4) Affected public who will be asked or required to respond, as

well as a brief abstract: Respondents will be current and potential

users of agency products and services. Respondents may represent

Federal agencies, State, local, and tribal governments, members of

private organizations, research organizations, the media, non-profit

organizations, international organizations, as well as faculty and

students.

The Bureau of Justice Assistance (BJA), Bureau of Justice

Statistics (BJS), National Institute of Justice (NIJ), Office of

Justice Programs (OJB), Office of Juvenile Justice and Delinquency

Prevention (OJJDP), Office for Victims of Crime (OVC), and the Office

of National Drug Control Policy (ONDCP), in accordance with the

requirements of E.O. 12862 and the GPRA, wish to conduct customer

satisfaction surveys. The purpose of such surveys is to assess needs,

identify problems, and plan for programmatic improvements in the

delivery of agency products and services.

(5) An estimate of the total number of respondents and the amount

of time estimated for an average respondent to respond/reply: It is

estimated that there will be a maximum of 2,500 respondents per mail

survey; 1,500 respondents per email survey; and 3,000 respondents per

World Wide Web survey. it is estimated that each survey will take

between 3 to 18 minutes to complete.

(6) An estimate of the total public burden (in hours) associated

with the collection: An estimate of the total hour burden to complete a

mail survey is 750 hours; the email survey is 300 hours; and the World

Wide Web surveys 600 hours.

If additional information is required contact: Mrs. Brenda E. Dyer,

Deputy Clearance Officer, U.S. Department of Justice, Information

Management and Security Staff, Justice Management Division, Suite 1220,

National Place, 1331 Pennsylvania Avenue, NW, Washington, DC 20530, or

via facsimile at (202) 616-1167.

Dated: October 1, 1999.

Brenda E. Dyer,

Department Deputy Clearance Officer, Department of Justice.

[FR Doc. 99-26147 Filed 10-6-99; 8:45 am]

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