Governmentwide Policy Advisory Board, Committee for Excellence in Customer Satisfaction

GENERAL SERVICES ADMINISTRATION

Governmentwide Policy Advisory Board, Committee for Excellence in

Customer Satisfaction

AGENCY: Office of Governmentwide Policy, GSA.

ACTION: Notice of open meeting.

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SUMMARY: Notice of this meeting is required under Section 10(a)(2) of

the Federal Advisory Committee Act and is intended to notify the public

of the opportunity to attend.

[[Page 50514]]

DATES AND TIMES: September 28, 1999, 1:15 p.m. to 5:00 p.m.

ADDRESSES: Vice President's Ceremonial Office (Room 274), Old Executive

Office Building, 17th and Pennsylvania Avenue, NW, Washington, DC.

FOR FURTHER INFORMATION CONTACT: Bernard Lubran, Project Manager,

Excellence in Customer Satisfaction Initiative, Federal Quality

Consulting Group, 1700 G Street, NW--Third Floor--Washington, DC 20552.

Telephone: (202) 906-5642. Facsimile: (202) 906-6162. E-Mail:

Bernie.L[email protected].

SUPPLEMENTARY INFORMATION: This is the second meeting of the

Governmentwide Policy Board's Committee for Excellence in Customer

Satisfaction. The Committee is responsible for providing advice and

recommendations regarding new and ongoing initiatives to improve

customer satisfaction with the services provided by the Executive

Branch.

The Committee's planned agenda includes the following:

1:15 to 1:30 Call to Order and Opening Remarks.

1:30 to 1:45 Introductions.

1:45 to 2:30 Subcommittee Reports.

2:30 to 2:45 Break.

2:45 to 3:45 Executive Roundtable on Top Recommendations and

Implementation Strategies.

3:45 to 4:15 Committee Operations.

4:15 to 4:30 Summary of Decisions.

4:30 to 5:00 Public Comment Period.

5:00 Adjourn.

The meeting of the Committee is open to the public; however,

advance registration is required due to the limited seating available

and the need to obtain prior clearance to enter the Old Executive

Office Building. Attendance will be confirmed on a first-come, first-

served basis. You must provide the following information by the close

of business on September 24, 1999, to the point of contact listed above

in order to be admitted: (a) Full name of the attendee; (2) Date of

birth, and (3) Social Security number. In order to enter the Old

Executive Office Building at the time of the meeting, each attendee

must present a form of legal identification, such as a driver's

license, bearing their picture and the personal information requested

in this paragraph.

With advance notification to the contact person listed above,

members of the public may make brief statements from 4:30 to 5:00. Oral

statements may not exceed 5 minutes in length. Written statements may

also be filed with the Committee for its consideration. Written

statements should be submitted to the address listed above no later

than September 27, 1999.

Individuals requiring special assistance should contact the person

listed above no later than September 17, 1999.

Dated: September 13, 1999.

James L. Dean,

Director, Committee Management Secretariat.

[FR Doc. 99-24219 Filed 9-16-99; 8:45 am]

BILLING CODE 6820-34-M