Adjustment of Certain Fees of the Immigration Examinations Fee Account

Federal RegisterJan 12, 1998

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DEPARTMENT OF JUSTICE

Immigration and Naturalization Service

8 CFR Part 103

[INS No. 1768-96; AG No. 2137-98]

RIN 1115-AE42

Adjustment of Certain Fees of the Immigration Examinations Fee

Account

AGENCY: Immigration and Naturalization Service, Justice.

ACTION: Proposed rule.

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SUMMARY: This rule proposes to adjust the fees schedule of the

Immigration Examinations Fee Account for certain immigration

adjudication and naturalization applications and petitions. Fees

collected from persons filing these applications and petitions are

deposited into the Immigration Examinations Fee Account and used to

fund the cost of processing immigration adjudication and naturalization

applications and petitions and associated support services; the cost of

providing similar services to asylum and refugee applicants; and the

cost of similar services provided to other immigrants at no charge. The

fees that fund the Immigration Examinations Fee Account were last

revised on July 14, 1994; since the revision, the cost of the services

supported by the Account have increased. The Immigration and

Naturalization Service (INS) conducted a thorough review of the

resources and activities funded by the Account and has determined that

the current fees do not recover the costs of services. The fee

increases range from $20.00 to $255.00 depending on the type of

application or petition filed. Without a fee increase and based on 4.3

million fee-paying applications, the INS projects FY 1998 fee revenues

of $368.4 million. The INS also estimates that it will cost $638.6

million to process 5 million applications, of which 4.3 are expected to

be fee-paying. This would result in a shortfall of revenue to expenses

of approximately $270.2 million. This rule is necessary to ensure that

the fees that fund the Immigration Examinations Fee Account generate

sufficient revenue to recover the full cost of processing immigration

adjudication and naturalization applications, petitions, the cost of

asylum, refugee and other immigrant services provided at no charge to

the applicant.

DATES: Written comments must be submitted on or before March 13, 1998.

ADDRESSES: Please submit written comments, in triplicate (one original

and two copies), to the Director, Policy Directives and Instructions

Branch, Immigration and Naturalization Service (INS), 425 I Street,

N.W., Room 5307, Washington, D.C., 20536, Attention: Public Comment

Clerk. To ensure proper handling, please reference INS Number 1768-96

on your correspondence. Comments are available for public inspection at

the above address by calling (202) 514-3291 to arrange for an

appointment.

FOR FURTHER INFORMATION CONTACT: Michael T. Natchuras, Chief, Fee

Policy and Rate Setting Branch, Office of Budget, Immigration and

Naturalization Service, or Diane M. Eggert, Senior Staff Accountant,

Fee Policy and Rate Setting Branch, Office of Budget, Immigration and

Naturalization Service, on (202) 616-2754, or in writing at 425 I

Street, N.W., Room 6240, Washington, D.C., 20536. Detailed

documentation of the rate setting process is available upon request by

calling (202) 616-2754.

SUPPLEMENTARY INFORMATION:

Legislative Authority

A. Departments of Commerce, Justice, and State, the Judiciary, and

Related Agencies Appropriation Acts of 1989 and 1991

The Departments of Commerce, Justice, and State, the Judiciary, and

Related Agencies Appropriation Act, 1989 (Public Law (P.L.) 100-459)

authorized the INS to prescribe and collect fees to recover the cost of

providing certain immigration adjudication and naturalization services.

P.L. 100-459 also authorized the establishment of the Immigration

Examinations Fee Account (Examinations Fee Account) in the Treasury of

the United States. All revenue from fees collected for the provision of

immigration adjudication and naturalization services are deposited in

the Examinations Fee Account and ``* * * remain available * * * to

reimburse any appropriation the amount paid out of such appropriation

for expenses in providing immigration adjudication and naturalization

services and the collection, safeguarding and accounting for fees * * *

(8 U.S.C. 1356(n)).''

In subsequent legislation, the Departments of Commerce, Justice,

and State, the Judiciary, and Related Agencies Appropriations Act, 1991

(P.L. 101-515), Congress further authorized ``* * * that fees for

providing adjudication and naturalization services may be set at a

level that will ensure recovery of the full costs of providing all such

services, including the costs of similar services provided without

charge to asylum applicants or other immigrants. Such fees may also be

set at a level that will recover any additional costs associated with

the administration of the fees collected.'' (8 U.S.C. 1356(m))

Conference Report 104-378, Making Appropriations for the

Departments of Commerce, Justice, and State, the Judiciary, and Related

Agencies For the Fiscal Year Ending September 30, 1996, and For Other

Purposes, directs the INS to fund the cost of the Cuban-Haitian Entrant

Program from the Examinations Fee Account. The Report states, ``(t)he

conferees have also agreed that the activities related to the

resettlement of Cubans and Haitians should be transferred to the * * *

Service and that the costs of these activities should be supported by

the Immigration Examinations Fee account.''

B. The Independent Offices Appropriation Act, 1952

The INS also employs the authority granted through the Independent

Offices Appropriation Act, 1952 ((P.L. 82-137) (IOAA), 31 U.S.C. 9701),

commonly referred to as the ``user fee statute,'' to develop its fees.

The user fee statute directs Federal agencies to identify services

provided to unique segments of the population and to charge fees for

those services, rather than supporting such services through general

tax revenues. The IOAA states that ``* * * each service or thing of

value provided by an agency * * * to a person * * * is to be self-

sustaining to the extent possible.'' The IOAA further states that

[[Page 1776]]

charges for such services or things of value should be based on ``* * *

[t]he costs to the Government * * *''

C. The Chief Financial Officers Act of 1990

The INS must also conform to the requirements of the Chief

Financial Officer Act of 1990 (P.L. 101-576). Section 205(a)(8) of the

Act requires each agency's Chief Financial Officer to ``review, on a

biennial basis, the fee, royalties, rents, and other charges imposed by

the agency for services and things of value it provides, and make

recommendations on revising those charges to reflect costs incurred by

it in providing those services and things of value.'' (31 U.S.C.

902(a)(8))

Federal Cost Accounting and Fee Setting Standards and Guidelines

A. Office of Management and Budget (OMB) Circular No. A-25, User

Charges

When developing fees for services, the INS adheres to the

principles contained in OMB Circular Number A-25, User Charges. OMB

Circular A-25 states that as a general policy a ``user charge * * *

will be assessed against each identifiable recipient for special

benefits derived from Federal activities beyond those received by the

general public.'' (OMB Circular A-25, User Charges, section 6.) The

Circular provides the following discussion of what constitutes a

``special benefit'':

When a service (or privilege) provides special benefits to an

identifiable recipient beyond those that accrue to the general

public, a charge will be imposed (to recover the full cost to the

Federal Government for providing the special benefit * * *). For

example, a special benefit will be considered to accrue and a user

charge will be imposed when a Government service: (a) [E]nables the

beneficiary to obtain more immediate or substantial gains or values

(which may or may not be measurable in monetary terms) than those

that accrue to the general public (e.g., receiving a patent,

insurance, or guarantee provision, or a license to carry on a

specific activity or business or various kinds of public land use);

or (b) [P]rovides business stability or contributes to public

confidence in the business activity of the beneficiary (e.g.,

insuring deposits in commercial banks); or (c) [I]s performed at the

request of or for the convenience of the recipient, and is beyond

the services regularly received by other members of the same

industry or group or by the general public (e.g., receiving a

passport, visa, airman's certificate, or a Customs inspection after

regular duty hours). (OMB Circular A-25, User Charges, section

6.a.(1))

The guidance contained in OMB Circular A-25 is applicable to the

extent that it is not inconsistent with any Federal statute. Specific

legislative authority to charge fees for services takes precedence over

OMB Circular A-25 when the statute expressly designates ``* * * who

pays the charge; how much is the charge; where collections are

deposited.'' (OMB Circular A-25, User Charges, section 4.b.) When a

statute does not address issues of how to calculate fees or what costs

to include in the fee calculation, Federal agencies must follow the

principles and guidance contained in OMB Circular A-25 to the fullest

extent allowable.

OMB Circular A-25 directs Federal agencies to charge the ``full

cost'' of providing services when calculating fees that provide a

specific benefit to recipients. According to the Circular:

``Full cost'' includes all direct and indirect costs to any part

of the Federal Government of providing a good, resource, or * * *

appropriate share of:

(a) Direct [or] indirect personnel costs, including salaries and

fringe benefits such as medical insurance and retirement * * *

(b) Physical overhead, consulting, and other indirect costs

including material and supply costs, utilities, insurance, travel

and rents or imputed rents on land, buildings, and equipment * * *

(c) The management and supervisory costs.

(d) The costs of enforcement, collection, research,

establishment of standards, and regulation * * *

(e) Full cost shall be determined or estimated from the best

available records of the agency, and new cost accounting systems

need not be established solely for this purpose. (OMB Circular A-25,

User Charges, section 6.d.)

B. Department of Justice Guidelines

The Department of Justice issued guidance on User Fee Programs in

April 1993. The guidance states that as a general policy ``[a] charge

shall be imposed to recover the full cost to the Federal Government of

rendering a service that provides specific benefits to an identifiable

recipient above and beyond those that accrue to the public at large.''

(User Fee Program, Supplement to Department of Justice Budget

Formulation and Execution Calls, April 1993, pg. 2)

C. Federal Accounting Standards Advisory Board Statement of Federal

Financial Accounting Standards No. 4: Managerial Cost Accounting

Concepts and Standards for the Federal Government

When developing fees for services, the INS also adheres to the cost

accounting concepts and standards recommended by the Federal Accounting

Standards Advisory Board (FASAB). The FASAB was established in 1990

through a Memorandum of Understanding between the Secretary of the

Treasury, the Director of the OMB, and the Comptroller General of the

United States. The Board's purpose is to recommend accounting standards

for the Federal Government. In developing its recommendations, the

FASAB considers the financial and budgetary information requirements of

the Congress, Executive agencies, and other users of Federal financial

information.

In June 1995, OMB and General Accounting Office (GAO) published the

FASAB Statement of Federal Financial Accounting Standards No. 4:

Managerial Cost Accounting Concepts and Standards for the Federal

Government. In this document the FASAB recommends five standards as the

fundamental elements of managerial cost accounting for Federal

agencies: ``(1) accumulating and reporting costs of activities on a

regular basis for management information purposes, (2) establishing

responsibility segments to match costs with outputs, (3) determining

full costs of government goods and services, (4) recognizing the costs

of goods and services provided among federal entities, and (5) using

appropriate costing methodologies to accumulate and assign costs to

outputs.'' (FASAB, Statement of Federal Financial Accounting Standards

Number 4, section 2, pg. 1) These standards became effective for

Federal agencies on September 30, 1996.

In the Basis for Conclusions, the FASAB states, ``* * * As stated

in the [Exposure Draft], the full cost of an output produced by a

responsibility segment is the sum of direct and indirect costs that

contribute to the output, including the costs of supporting services

provided by other segments and entities.'' (FASAB, Statement of Federal

Financial Accounting Standards Number 4, section 199, pg. 78) The

discussion emphasizes that full cost information has many uses,

including ``Setting fees and prices for government goods and services''

and provides the following discussion on full cost:

Many respondents agreed that full cost should be considered as a

primary basis for setting fees and reimbursements for government

goods and services. As pointed out in the E[xposure] D[raft], it is

a federal policy that, with certain exceptions, user charges (prices

or fees) should be sufficient to recover the full costs of goods,

services, and resources provided by the federal government as

sovereign. (FASAB Statement of Federal Financial Accounting

Standards Number 4, section 203, pg. 79)

To implement the policy, full cost information is necessary.

Only with reliable full cost information can management ensure that

user charges fully recover the costs. (FASAB, Statement of Federal

Financial

[[Page 1777]]

Accounting Standards Number 4, section 204, pg. 79-80)

The Immigration Examinations Fee Account

A. Background

The Department of Justice (DOJ), Immigration and Naturalization

Service (INS) charges fees for the processing of specific immigration

adjudication and naturalization applications and petitions. The INS

maintains four fee accounts; the fees collected and deposited in each

account are used to fund specific services. The four fee accounts are:

the Examinations Fee Account, the Immigration User Fee Account, the

Land Border Inspection Fee Account, and the Legalization Fee Account.

Since the fees deposited into each of the accounts are designed to

recover the cost of specific immigration and naturalization services,

these fees must be reviewed regularly and adjusted as: (1) Costs

change, (2) more precise cost determination processes become available,

or (3) directed by legislation. This rule proposes to revise certain

immigration adjudication and naturalization fees that are collected and

deposited into the Examinations Fee Account.

B. History of Immigration Adjudication and Naturalization Fees and the

Immigration Examinations Fee Account

The INS has been charging fees for immigration adjudication and

naturalization services since 1968. At that time, the INS' authority to

assess fees derived from the authority of the IOAA. The revenue

generated from these fees was deposited into the General Fund of the

United States Treasury as miscellaneous receipts and was not available

to the INS. The INS received an appropriation to fund immigration

adjudication and naturalization services. The fees charged during the

period of 1968 to 1989 were calculated based on the salary and benefit

costs of the INS adjudicators who processed immigration adjudication

and naturalization applications and petitions, and did not recover the

full cost of service.

In 1989, Congress established the Examinations Fee Account. In the

first year of the Account's existence, the INS retained the

appropriation that funded the processing of immigration adjudication

and naturalization applications and petitions. During that year, fees

collected for these applications and petitions were used to enhance the

adjudication and naturalization program (although Congress did

temporarily direct the INS to deposit $50 million of the fee revenue

into the General Fund of the Treasury). In the subsequent years, fees

deposited into the Account have been the sole source of funding for

immigration adjudication and naturalization services, and other

programs as directed by Congress, and replaced the annual appropriation

that the INS received for such services. When the Account was first

established, the INS revised its fee-setting methodology to include a

component for indirect costs. In subsequent legislation, Congress

directed the INS to use revenue in the Examinations Fee Account to fund

the cost of asylum processing and other services provided to immigrants

at no charge. Consequently, the INS began to add a ``surcharge'' to the

immigration adjudication and naturalization fees to recover these

additional costs.

Currently, the Examinations Fee Account is funded by a variety of

fees charged to persons who apply for specific adjudication and

naturalization services by filing various applications and petitions

with the INS or the Executive Office of Immigration Review (EOIR).

Examples of these applications and petitions include, but are not

limited to, applications for permanent resident status, petitions for

relatives, employment authorization applications, reentry permits, and

extensions of temporary stay. The current fees range from $65.00 to

$155.00 and were last revised on July 14, 1994.

C. Sufficiency of the Current Fee Schedule

In FY 1998, the INS may experience a shortfall of revenue to

expenses in the Examinations Fee Account because the current fees do

not recover the full cost of processing immigration adjudication and

naturalization applications and petitions. Based on the current fee

schedule and a projected fee-paying volume of 4.3 million applications,

immigration adjudication and naturalization fees will generate $368.4

million in revenue for FY 1998. For the same period, the estimated cost

of processing immigration adjudication and naturalization applications

and petitions is $638.6 million. This would cause a shortfall of

revenue to expenses of $270.2 million.

In addition, recent legislative changes to the Immigration and

Nationality Act (INA) have reduced the amount of section 245(i) penalty

fees that had been available to enhance the revenue in the Examinations

Fee Account. Previously, certain aliens could apply for adjustment of

status under section 245(i) of the INA by paying a $650.00 penalty fee,

in addition to the base applications fee. Both the base application fee

and the penalty fee were deposited into the Account and were available

to fund immigration adjudication and naturalization programs. The

amendments to section 245(i) have sharply limited the amount of penalty

revenue available to the Examinations Fee Account for immigration

adjudication and naturalization services. Virtually all of the penalty

fee is now deposited into the Immigration Detention Account and

available for only detention and deportation activities. In FY 1998,

the Examinations Fee Account will experience a decrease of

approximately $129.2 million in projected penalty fees due to changes

in the law.

Another factor that had contributed to the insufficiency of the

current fees is the increased cost of providing asylum and refugee

services. Congress has authorized the INS to fund its asylum and

refugee programs, and Cuban and Haitian entrant relocation program from

the Examinations Fee Account. Since the last fee adjustment, funding

levels for the International Affairs program, which administers these

programs, have increased. These increases include the transfer of the

Cuban-Haitian Entrant Program from the Community Relations Service to

the INS on March 31, 1996, which added $10.2 million and 21 positions

to the Account, and the recent transfer of additional asylum and

refugee costs from the Violent Crime Trust Fund to the Account. This

transfer added costs of $29.6 million and 388 positions to the Account.

Overall, funding for the International Affairs program from the Account

has risen from $40.7 million in FY 1994 to a proposed $92.8 million in

FY 1998.

D. Programs and Services Funded through the Examinations Fee Account

The Examinations Fee Account provides approximately 20% of the INS'

funding; funds from the Account are dispersed to virtually every

program within the INS. Figure 1 illustrates the proposed FY 1998

funding for the various INS programs through the Examinations Fee

Account, along with the full time equivalents (FTE) supported by this

funding (in thousands of dollars).

[[Page 1778]]

Figure 1.

------------------------------------------------------------------------

FY 1998

Resource FY 1998 FTE

Program amount level

($000)

------------------------------------------------------------------------

Inspections................................... $28,618 405

Investigations................................ 9,930 92

Intelligence.................................. 1,139 13

Adjudication and Naturalization............... 259,696 3,226

International Affairs......................... 92,799 756

Training...................................... 4,275 25

Data and Communications....................... 94,555 70

Information and Records Management............ 128,836 787

Construction and Engineering.................. 1,270 1

Legal Proceedings............................. 6,816 55

Management and Administration................. 18,982 141

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Total................................... $646,916 5,571

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The major programs, activities and services funded by the

Examinations Fee Account are discussed below.

Inspections. Applications and petitions for a full range of

benefits under the immigration laws are adjudicated by inspection

personnel during periods of stand-by time at most ports-of-entry during

non-peak workload hours. Certain types of applications, such as the

Form I-193, Application for Waiver of Passport and/or Visa, are

presented directly at land border ports-of-entry located on the United

States borders, where they are adjudicated by inspection personnel. The

Inspection program receives approximately 6% of its total funding from

the Examinations Fee Account.

Investigations. Resources from the Examinations Fee Account

provided to the Investigations program are focused on the detection and

deterrence of fraud and to protect the integrity of benefits and

documents legitimately provided by the INS to authorized aliens. The

Investigations program's concentration on individual applications has

led to the identification of large-scale production of fraudulent

documentation. Examinations Fee Account funds are used to target

complex criminal organizations involved in immigration benefits fraud

for prosecution. The Investigations program receives approximately 4%

of its total funding from the Examinations Fee Account.

Intelligence. This program provides strategic and tactical

intelligence support to INS offices enforcing the provisions of the

INA, and assists other Federal agencies in addressing national security

issues. The INS's Forensic Document Laboratory is a critical component

of the Intelligence program. Intelligence program support funding from

the Examinations Fee Account is used to detect fraudulent documents and

false claims to citizenship and other immigration benefits and

privileges. The Intelligence program receives approximately 8% of its

total funding from the Examinations Fee Account.

Adjudication and Naturalization. The adjudication and

naturalization program processes, adjudicates, and ultimately grants or

denies applications and petitions for benefits provided under the INA.

The Adjudications program is responsible for processing applications

and petitions for immigration and naturalization benefits, including,

but not limited to: applications for permanent resident status,

applications for work authorization, petitions for relatives,

applications and petitions for immigrant and nonimmigrant workers,

applications for travel documents, and applications for extensions of

temporary stay by nonimmigrants in the United States. Naturalization

processes include the examination of aliens to determine their

qualifications for naturalization, the issuance of citizenship

documents, the appearance of INS officials and the conduct of

administrative naturalization oaths, and the appearance of INS

officials at Federal and state courts that administer naturalization

oaths. The Adjudications and Naturalization program operates in field

offices located throughout the United States, and in four service

centers located in California, Texas, Nebraska, and Vermont.

Applications for immigration, nationality and citizenship benefits, and

naturalization are received and adjudicated by a corps of immigration

adjudication officers, and adjudication support personnel. District

officers adjudicate cases that may require personal appearances by

applicants and petitioners. Service center operations concentrate on

cases that can be processed without individual appearances and that

benefit from the economies generated by large volume, production-

oriented processing, where immigration adjudication officers can

conduct their reviews without interruptions caused by telephone

inquiries and meetings with applicants.

Examinations Fee Account revenue is used to process and adjudicate

applications and petitions for benefits provided under the INA, along

with providing responses to inquires from the public and private

sectors. The INS uses funds from the Examinations Fee Account for the

entire benefits delivery process, from initial information

dissemination and forms distribution, through the records and files

activities, case adjudication, and the final close-out of the case and

file. In the proposed FY 1998 Examinations Fee Account Budget, the

adjudications and naturalization program requested resource

enhancements that support the agency's strategic plan and permit the

INS to build on the progress begun with previous enhancements. These

resources will support and expand the contract with private vendors to

provide the records maintenance services necessary to maintain pace

with expected workload in FY 1998 and the ability to meet the

challenges posed by new legislation and the associated increased demand

for a broad range of information. These resources will support and

expand on the records services provided to the key Districts (New York,

Los Angeles, Miami, Chicago, and San Francisco), extend the direct mail

program for naturalization applications to additional districts,

provide funding for expanding capacity in the service centers, and

develop pilot automation procedures in the benefits process. The direct

mail program was instituted by the INS to allow the public to mail

certain applications and petitions directly to service centers

[[Page 1779]]

where they are receipted and processed on the Computer Linked

Application Information Management System (CLAIMS); when necessary, the

applications and petitions are then transferred to district offices for

interviews and adjudication. Currently, the INS has instituted the

direct mail program for naturalization applications in four districts:

New York, Los Angeles, Miami, and Chicago. Additional funding will

allow for expansion of this program to other INS district offices.

Service centers will expand capacity and infrastructure so that direct

mail and CLAIMS may be extended to more districts. CLAIMS is a local

area network and mainframe system that records and tracks cases for

immigration and benefits. CLAIMS also includes a receipt tracking

system in which an application or petition is receipted and then

adjudicated.

The resources from the Examinations Fee Account will provide

naturalization case support to the service centers by modifying CLAIMS

and re-engineering the naturalization process by developing a

naturalization module (NATS), within the CLAIMS environment. In

addition, the Examinations Fee Account will provide resources to

improve the INS' response to inquiries from the public and private

sectors and the various branches of government, by telephone, in-

person, and in writing by expanding and consolidating current telephone

improvement efforts to establish a single

1-800 line that would act as a front-end to all immigration benefit and

naturalization questions. The single 1-800 line would enable the INS to

provide information on the status of applications and petitions, accept

forms requests, and provide information on the requirements for filing

an application and petition. This 1-800 line will increase the

accessibility and availability of adjudication and naturalization forms

and information without the necessity of multiple telephone inquiries.

Fee revenues will be used to fund the naturalization reengineering

project being conducted by the INS, the DOJ, and a private contractor.

The naturalization reengineering will develop pilot programs to

evaluate options for improving the timeliness and quality of

naturalization services. The reengineering project will allow the INS

to encourage and promote naturalization through community outreach and

public education programs.

The Adjudications and Naturalization program receives approximately

99% of its total funding from the Examinations Fee Account.

International Affairs. The function of this program is to

adjudicate refugee and asylum applications (which includes conducting

FBI fingerprint checks of applicants), conduct investigations for

preference and relative visa petitions, and conduct other records

checks and background investigations as are required at overseas INS

offices. Officers assigned to this program also provide assistance to

citizens and lawful permanent residents abroad regarding adoptions,

immigration, or parole of alien spouses and children, and other

benefits under the INA. They also review requests for the Attorney

General to grant humanitarian parole into the United States for

deserving persons. The Congress transferred the cost of the Cuban and

Haitian Entrant Program (CHEP) from the Community Relations Service to

the INS Examinations Fee Account in 1996. Through grants and

cooperative agreements, CHEP has responsibility for: (1) The primary

Resettlement Program, which provides transitional community-based

resettlement services to Cubans and Haitians paroled from INS

detention; (2) the secondary Resettlement Program, which provides

resettlement services, including employment placement and retention at

specialized sites outside the state of Florida for those Cubans and

Haitians whose initial resettlement in South Florida did not lead to

self-sufficiency; and (3) the unaccompanied minors program, which

provides foster care, residential shelter care, and health, counseling,

educational, recreational, and family reunification services to

unaccompanied Cuban and Haitian minors.

The International Affairs program receives approximately 90% of its

total funding from the Examinations Fee Account.

Training. The Training program provides the staff and resources

necessary to maintain an employee development program that meets the

training needs of the INS' adjudications and naturalization workforce.

The Training program provides services through a variety of ways,

including initial training for Asylum, Immigration Adjudications, and

Immigration Information Officers that is currently conducted at the

four INS Service Centers; journeyman-level training for the asylum,

adjudications, and naturalization workforce at the Federal Law

Enforcement Training Center facility in Artesia, New Mexico; programs

conducted by other Federal agencies; programs conducted by private

contractors; and combined presentations using INS and non-INS

resources. The Examinations Fee Account provides the Training program

with resources to fund the costs the program incurs for providing

adjudication and naturalization workforce training. The Training

program receives approximately 14% of its total funding from the

Examinations Fee Account.

Data and Communications. The Data and Communications program

develops and operates INS automated information systems that support

the adjudications and naturalization program, and operates the

identification card production facility. Adjudications and

naturalization support systems are currently being integrated and

consolidated into CLAIMS, which provides adjudication support to

service centers, district offices, and ports-of-entry. The system,

which is operating in the service centers and is being installed in

other field offices, reduces application processing time and response

time to inquiries. The Data and Communications program also provides

the administrative support functions for the INS through various

management systems, both financial and administrative. The Data and

Communications program receives approximately 25% of its total funding

from the Examinations Fee Account.

Information and Records Management. The Information and Records

Management program provides a variety of services critical to the

adjudication and naturalization processes. These services include:

creation of records; records maintenance, storage and tracking;

response to Freedom of Information Act and Privacy Act requests;

provision of information, including application forms, to the public,

both in-person and by telephone, on immigration-related matters;

compilation, analysis, publication, and issuance of INS statistical

data. The processing of immigration adjudication and naturalization

applications and petitions places a high demand for the services of the

Information and Records Management program; in FY 1998, approximately

64% of the program's total resources will be funded through the

Examinations Fee Account.

Construction and Engineering. The function of this program is to

provide for the acquisition, design, construction, alteration, repair,

maintenance, and management of all buildings, structures, and

facilities that the INS owns or leases, some of which are involved in

the processing of immigration adjudication and naturalization

applications and petitions. The Construction and Engineering program

[[Page 1780]]

receives approximately 2% of its total funding from the Examinations

Fee Account.

Legal Proceedings. Within the Legal Proceedings program, INS

attorneys provide support to and/or represent the INS in asylum,

rescission, naturalization, visa petition, adjustment of status cases,

registry, sections 212(c) and 241(f), and other examination-related

cases and matters. In FY 1998, the Legal Proceedings program will

receive approximately 9% of its total funding from the Examinations Fee

Account.

Management and Administration. The purpose of the Management and

Administration program is to develop, implement, direct, operate, and

evaluate the administrative support systems and services that meet

internal operational and managerial needs and externally mandated

requirements. Included in this program is the responsibility to provide

executive direction and control of the INS; furnish accurate and prompt

responses to Congressional and public inquires; administer and maintain

effective budget and financial management systems; perform audits;

conduct internal investigations to provide informational responses to

inquires from the GAO, Office of Inspector General, and OMB, and DOJ

offices; and develop and evaluate policies and systems to improve the

effectiveness of INS programs. The major administrative functions

within this program include personnel; accounting; budgeting; equal

employment opportunity; procurement; property management; fleet

management; security; safety and health; and other general services

that support all programs within the INS. These services provide

necessary support functions to the personnel and offices involved in

the processing of immigration adjudication and naturalization

applications and petitions. The Examinations Fee Account provides a

portion of the funding for the Management and Administration program.

In FY 1998, the Management and Administration program will receive

approximately 11% of its total funding from the Examinations Fee

Account.

The Immigration Examinations Fee Account Study

In the proposed rule that preceded the July 1994 fee adjustment,

the INS acknowledged deficiencies in its fee development process and

pledged to undertake a process of continuous improvement in the

management of its fee accounts and the development of its fee

schedules. In the January 10, 1994 proposed rule, the INS stated:

INS has initiated a process of continuous improvement in the

management of the finances of the fee accounts and the development

of fee schedules. Areas that are being addressed over a projected

multi-year time horizon include: Identifying the INS resources

consumed in providing services to our customers which by law must be

recovered through fee revenues; refining definitions of direct and

indirect costs; and refining cost measurement systems, in concert

with wider Department of Justice initiatives to improve financial

management information systems. (Federal Register, Volume 59, Number

6, January 10, 1994, pg. 1308)

A. Composition of the Fee Study Team

As part of the process of continual improvement, the INS formed a

Fee Study Team composed of INS personnel with expertise in budget,

accounting, finance, rate setting, and immigration adjudication and

naturalization processes. This team was supplemented with contracted

technical support in the areas of Activity-Based Costing (ABC),

activity process decomposition, and statistical sampling. From July

1995 until November of 1996, the Fee Study Team conducted a thorough

review of the activities and costs of the immigration adjudication and

naturalization services funded through the Examinations Fee Account. As

a result of this study, the INS determined that the fee schedule of the

Examinations Fee Account should be revised to reflect the current, full

cost of immigration adjudication and naturalization services. A copy of

this study will be provided upon request. Please see the ``For Further

Information'' section of this rule for details on obtaining a copy of

the study.

B. INS Fee Setting Methodology

The INS Fee Study Team employed an ABC methodology to determine the

cost of the immigration adjudication and naturalization services for

which a fee is charged. ABC relies on the premise that managers do not

manage resources directly, but rather manage the activities that

consume resources. The ABC approach measures costs across an

organization without regard to functional boundaries and aggregates

activities into logical process flows that ultimately deliver a

product, service, or benefit. ABC allows an organization to identify

costs from start to finish and associates those costs with the

activities performed by that organization. Through this cross-

functional process analysis, ABC focuses on the causal relationship of

costs to activities. The FASAB Statement of Federal Financial

Accounting Standards Number 4, Managerial Cost Accounting Concepts and

Standards for the Federal Government, encourages the Federal agencies

to use ABC ``to study its potential within their own operations.''

(section 142, pg. 60). The FASAB also notes that ABC has ``gained broad

acceptance by manufacturing and service industries as an effective

managerial tool.'' (Id.)

The ABC methodology uses a two stage approach to assigning costs.

The first stage assigns resource costs to activities; the second stage

assigns activity costs to cost objects (for the INS, the cost objects

are the immigration adjudication and naturalization applications and

petitions for which a fee is charged). To implement this two stage

approach, ABC requires: the identification and definition of the

activities involved in processing immigration adjudication and

naturalization applications; the examination of budgetary and financial

records to identify the resources required to conduct immigration

adjudication and naturalization services; the assignment of these

resources to the defined activities; and the assignment of activity

costs to defined immigration adjudication and naturalization

applications and petitions for which a fee is charged.

The Fee Study Team also selected a commercially-available ABC

software to use in computing the immigration adjudication and

naturalization application and petition fees. This software application

was specially designed to assign resource costs through activities to

final cost objects (applications and petitions). The data entered into

the software was tailored to INS specifications using the pre-existing

software structure. The software application was a fee calculation

tool; the Fee Study Team performed the analysis necessary to identify

the resources consumed in the processing of the various immigration

adjudication and naturalization applications and petitions, define the

application and petition processing activities, and develop the causal

relationships between the resources, the activities, and the

applications and petitions.

C. Fee Setting Assumptions

In calculating the proposed fees, the INS matched the resources

needed to receive and process the new application and petition with the

workload expected to be received in FY 1998. The adjudications process

is continuous cycle. At any point in time, there will be applications

in various stages of processing. This fee study attempted to

[[Page 1781]]

match the resources required to completely process approximately 5

million applications (of which 4.3 million will be fee-paying

applications). At the time of the fee study, the INS had a ``backlog''

of uncompleted applications in excess of 1.5 million. The cost to

process this backlog was not included in the resource base for this fee

study. The cost to process these applications will be paid through the

carry-over balance in the Examinations Fee Account. This carry over

balance consists of revenue from backlogged applications and section

245(i) penalty fees. (The section 245(i) penalty fee is the amount that

Congress allowed the INS to levy on certain adjustment of status

applicants. The revenue from the section 245(i) penalty fee was used to

subsidize the cost of processing immigration adjudication and

naturalization applications and petitions. In January 1997, Congress

redirected the use of most of this penalty fee to purposes other than

immigration adjudication and naturalization application and petition

processing. The section 245(i) penalty fee was discussed in more detail

in the section of this document titled ``Sufficiency of the Current Fee

Schedule.'')

Defining Immigration Adjudication and Naturalization Activities

In ABC, activities are the critical link to assigning resources to

cost objects (applications and petitions for which the INS charges a

fee). For purposes of the Fee Study, a generic model was constructed to

demonstrate by use of a flowchart the activities involved in processing

INS applications and to assist in identifying the resources these

activities and tasks consume. This flowchart, and its accompanying

text, is the Application Process Model (APM). The APM is a narrative

and graphical representation of the activities (and their component

tasks) necessary to process an application or petition. Linked together

in logical sequence, these activities form a model of the application

process. The APM models all the possible activities and tasks that are

involved in processing immigration adjudication and naturalization

applications and petitions; it does not model a specific application or

petition. Individual activities or tasks may or may not occur in the

processing of each application and may depend on the application type

and the location (i.e., district office, service center) where

processing occurs. The APM serves as the framework for accumulating

activity costs. The activity costs are then assigned to each specific

application and petition based on cycle times. (Cycle times measure the

frequency and intensity of the demand for activity cost by each

specific application or petition. Cycle times are discussed later in

this document.)

To develop the APM, the INS Fee Study Team visited all of the four

service centers and eight district offices, taking notes, conducting

interviews, observing, and dissecting each of the activities involved

in processing the INS applications and petitions for which fees are

charged. The Fee Study Team consolidated the results of the

observations during a series of focus sessions held shortly after the

end of the field visits. During these sessions, the observed activities

were arranged sequentially to illustrate the processing flow of an

application, activities and their component tasks were defined, and the

inputs and outputs of each activity were identified. To ensure the

accuracy of the resulting APM, the Fee Study Team validated the results

with INS and contractual personnel with extensive experience in

processing immigration adjudication and naturalization applications and

petitions. These validation sessions were held at INS headquarters and

at selected field locations. After each validation session, the APM was

modified and updated.

The development of the APM focused on actions, not on

organizational structure or the person or group of persons performing

the activity. An activity had to be an operationally-related set of

tasks that occurred over time, have a definite beginning and end point,

and consume at least five percent and no more than 40 percent of the

Examinations Fee Account resources. Each activity was defined only

once, although it was realized that certain activities (or component

tasks) could occur more than once in processing a specific application

or petition (this type of application-specific processing would be

captured in the cycle time analysis).

The APM attempts to model the logical flow of an application or

petition from the time it is received by the INS to its final

disposition. However, the APM may not map tasks exactly in the sequence

they occur in a specific INS office. A significant criterion for an

accurate APM is that the activities and their corresponding tasks

reasonably represent complete work steps. The operational sequence is

of secondary importance. In visits to the district offices, variations

in the operational sequence of tasks performed among offices were

observed. Therefore, when composing the APM, the placement of a task

(or sequence of tasks) within one named activity rather than another

activity reflects the Study Team's best judgment of how and where the

sequence occurred in most district offices or service centers.

During the development of the APM, it was assumed that as long as

all tasks are accounted for, the sequence in which they occur would not

materially affect the outcome of the Study. Within each activity,

discrete, measurable tasks were identified. Activity and task names

were chosen to describe clearly definable actions. There is a wide

variety of terms used within various INS offices for a particular

activity or task. The Fee Study Team attempted to define each activity

using a commonly understood term. While a few activity and/or task

names may not be recognized by practitioners in the field, the

descriptions of each activity and its subordinate tasks should be

familiar. The APM must be viewed as a whole with both the graphical

representation and the accompanying textual definitions.

The major immigration adjudication and naturalization activities

defined in the APM are:

Receive application and petitions, which includes the tasks of

receiving, opening, screening, batching, and assembling application and

petitions;

Record fee, which includes the task of receipting fees, reconciling

registers, preparing and making deposits, and recording fee information

into INS program and financial systems;

Input application data, which includes the tasks of entering data

from application and petitions into program systems, verifying data,

and printing current system data;

Manage records, which includes the tasks of searching and

requesting files from other INS offices; creating temporary and/or

permanent alien files; consolidating files; connecting returned

evidence with application or petition files; pulling, storing, and

moving files upon request; auditing and updating INS systems on the

location of files; and archiving inactive files;

Adjudicate application, which includes the tasks of distributing

workload; scheduling and conducting interviews, when necessary;

reviewing, examining, and adjudicating applications and petitions;

making and recording adjudicative decisions; requesting and reviewing

additional evidence; and consulting with supervisors, legal counsel,

and researching applicable laws and decisions on non-routine

adjudications;

Prepare outgoing correspondence, which includes the tasks of

preparing

[[Page 1782]]

interview schedules; coordinating requests for inter and intra-agency

reports; preparing decision letters and requests for additional

information; mailing all outgoing correspondence; sending requested

files to other INS offices; preparing visa packages; and preparing and

sending cables to United States consulates and INS offices in foreign

locations;

Issue end product, which includes the tasks of entering alien

registration, employment authorization, naturalization, or certificate

of citizenship information into the appropriate INS system; producing

the card or certificate, including printing, laminating, and

inspection; scheduling and conducting naturalization ceremonies; and

distributing the card or certificates to authorized beneficiaries; and

Respond to inquiry, which includes the tasks of receiving and

responding to inquiries on the status of applications and petitions

filed, or on how to obtain and file the various INS applications and

petitions. Inquiries can be from applicants, legal representatives, or

members of Congress and made through telephone calls, written

correspondence, or walk-in inquiries.

These definitions are important in understanding the processes

occurring at each activity and task level and how each process adds

value to the application or petition.

The APM includes a detailed definition for each identified task.

These definitions are important to understanding the processing that

occurs in each activity and are an integral part of the APM. As noted

previously, detailed documentation of the Fee Study is available upon

request, including the complete APM with definitions. Please refer to

the ``For Further Information'' section of this proposed rule for

instructions on obtaining this information.

Identifying FY 1998 Examinations Fee Account Resources

The second step in implementing an ABC methodology is to identify

the total resources of an organization and to assign these resources to

the defined organizational activities. The Fee Study Team determined

that the FY 1998 Congressional Budget for the Examinations Fee Account

was the best available source of data for determining the cost of

immigration adjudication and naturalization services.

A. Sources of Cost Information

Although the INS prepares financial statements for past fiscal

years, there are problems with relying on financial statements as the

sole source of resource data. Financial statements are inherently

historically-focused. They record past events. While financial

statement analysis can be a useful tool for determining historical

spending patterns, financial statements do not incorporate anticipated

program changes, staffing level fluctuations, or planned infrastructure

improvements. Budgets, on the other hand, formally quantify management

plans. Federal budgets reflect both policy decisions and program

operational plans that have received the approval of both the

Administration and Congress. In the Federal sector, budgets are

rigorously examined at all levels of agency management, by the

Administration through OMB reviews, and by the Congress. For these

reasons, the INS relied on the FY 1998 Congressional Budget for the

Examinations Fee Account as the base for determining the full cost of

providing immigration adjudication and naturalization services for the

ensuing fiscal years (FY 1998 and beyond).

As discussed earlier, the INS must follow Federal guidance in

determining its fees for service. Both the FASAB Managerial Cost

Accounting Standards and OMB Circular A-25, User Charges, require

agencies to base fees and reimbursements on the ``full'' cost of the

goods or services provided. The FY 1998 Congressional Budget for the

Examinations Fee Account was the basis for determining the cost of

immigration adjudication and naturalization service. However, several

adjustments to this budget base were made to arrive at the ``full''

cost of immigration adjudication and naturalization services. These

adjustments included deducting amounts from the Examinations Fee

Account Budget that were not attributable to immigration adjudication

and naturalization services and adding unfunded costs (i.e., bad debt

expense, annual leave liability, and contingent liabilities) to the

budget base. The budget base also includes the cost of asylum and

refugee processing and the cost of applications processed at no charge

to the applicant. These services consume resources but do not produce

revenue; as such, asylum, refugee, and fee-waived costs can also be

considered ``unfunded.''

B. Adjusting for Land Border Costs

Two types of fees are deposited into the Examinations Fee Account:

(1) Fees for services related to immigration adjudication and

naturalization services, and (2) fees for adjudication services

provided at land border ports-of-entry into the United States (Land

Border Services). Fees are charged at the northern and southern United

States land borders for the processing and issuance of land border

travel documents, including: non-immigrant records of arrival and/or

departure, visa waiver non-immigrant records of arrival and/or

departure, Canadian Border boat landing permits, and the replacements

of a lost, stolen, or mutilated nonresident alien Mexican or Canadian

border crossing cards. These land border fees were implemented in

October of 1996 and were considered too new to be included in this Fee

Study. (Both the CFO Act and OMB Circular A-25 require a bi-annual

review of fees for services; the INS will review the adequacy of these

fees at the appropriate time.) The FY 1998 Examinations Fee Account

budget, however, is based on anticipated program f unding levels for

services related to both fee types. To determine the budgeted funding

level for immigration adjudication and naturalization services, amounts

budgeted for Land Border Services were subtracted from the total FY

1998 Examinations Fee Account budget.

C. Determining Unfunded Items

Federal budgets are based on the amount of obligations that an

agency plans to incur within the current fiscal year. Federal agencies

often incur liabilities for actions or events that take place in the

current fiscal year, but the obligations for those actions or events

occur in subsequent fiscal years. These unbudgeted expenses are called

``unfunded items.'' Since the obligation and payment of these amounts

will take place in future periods, they are not included--or

``funded''--in the current period budget, hence the name ``unfunded''

items. The INS must include amounts for unfunded items in its fees to

generate sufficient revenue in the Examinations Fee Account to provide

funding for these items when payment becomes due. The INS must

recognize three categories of unfunded items: contingent liabilities,

annual leave, and bad debt expense. Annual leave is vacation time

earned by INS employees. While annual leave may be earned in one year,

it may not actually be used until future periods. An amount must be

added to the resource base to fund the cost of annual leave earned this

year, but used in another year. A contingent liability is an event or

existing condition that may result in a financial loss. For the INS,

contingent liabilities are usually personnel actions, legal actions, or

contract disputes for which the INS may make a financial settlement or

perform an additional service. (For example, an employee may

[[Page 1783]]

file a personnel action that results in the payment of back wages, or

an interest group may bring a legal action to have the INS re-

adjudicate certain classes of applications without the payment of

additional fees.) When a contingent liability is reasonably probable

and ``estimatable,'' an agency must record the liability in its

official books and records and set aside an amount to fund the

liability when it becomes due and payable. Bad debt expense is incurred

when an applicant submits an application or petition with a non-

negotiable check. The INS has instituted procedures to prevent, as much

as possible, the processing of applications and petitions presented

with a non-negotiable check. However, due to the time lag between the

deposit of the check and the return for non-negotiability, the INS

usually incurs some processing costs. Most often, the INS has processed

the application through the mail room, data entry, and records

management areas. Holding applications until the accompanying checks

are cleared would unfairly penalize the vast majority of clients who

present negotiable checks. However, the fees are calculated at a level

that recovers the full cost of immigration adjudication and

naturalization services provided, even those that are provided when a

non-negotiable check is presented. For that reason, a bad debt expense

must be calculated and added to the budget base.

D. Total FY 1998 Immigration Adjudication and Naturalization Resources

The total resource base for FY 1998 immigration adjudication and

naturalization services is the FY 1998 Examinations Fee Account Budget

adjusted for the cost of Land Border Services, plus the unfunded items

discussed previously. The resulting total is the estimated FY 1998

resources to fund the cost of processing the various immigration

adjudication and naturalization services for which the INS charges a

fee, plus the cost of similar services provided at no cost. The

calculation of total immigration adjudication and naturalization

application and petition processing resources that were assigned to the

various applications and petitions is illustrated in Figure 2.

Figure 2.--Resource Base--Processing Immigration Adjudication and

Naturalization Applications and Petitions ($000)

------------------------------------------------------------------------

------------------------------------------------------------------------

FY 1998 Proposed Examinations Fee Account Budget............ $646,916

Less: Land Border Costs.................................... (14,623)

Add: Bad Debt Expense....................................... 446

Contingent Liabilities.................................... 2,500

Unfunded Annual Leave..................................... 3,390

-----------

Total FY 1998 Resource Base........................... $638,629

------------------------------------------------------------------------

Recommended Cost Assignment Methods

Once the resource base was determined, the Fee Study Team examined

each resource type to determine the cost assignment method that best

links the resource to an activity performed in the processing of

immigration adjudication and naturalization applications and petitions.

Activity costs were then assigned to the various applications and

petitions based on the demand for the activity by the applications or

petitions. Determining a cost assignment method is important to

producing accurate results. Cost assignment methods are determined by

carefully studying the factors that cause a resource to be consumed by

an activity, and the consumption of activity costs by cost

applications. The FASAB, in its Statement of Federal Financial

Accounting Standards Number 4, Managerial Cost Accounting Concepts and

Standards for the Federal Government, section 11, pg. 3, recognizes

three types of cost assignments: direct tracing, cause-and-effect, and

allocation. Determining a cost assignment method depends on (1) the

materiality of the cost being assigned, and (2) the amount of precision

gained by using a particular assignment method. The precision of the

results must be weighed against the time and resources that must be

expended to develop a cost assignment method. Direct Tracing Cost

Assignment. When the relationship of the cost to the cost object is

readily identifiable and measurable, direct tracing is the preferred

method of cost assignment. An example of direct tracing is direct

labor. The time and resources devoted to a specific task, product, or

service can be observed and measured.

Cause-and-Effect Cost Assignment. When the relationship of the cost

to the cost object is not readily observable, but can be assumed and

measured based on another factor, it is called cause-and-effect cost

assignment. For example, the cost of automated data processing can be

assumed relational to the number of lines of data entered. A cost

assignment can be developed using the percentage of lines of data

entered to total cost.

Allocation Cost Assignment. In some cases, however, no relationship

can be developed between the cost and the cost object. For example, the

cost of a firm's chief executive officer may not be related through

either direct-tracing or cause-and-effect to the firm's activities or

cost objects.

Yet the cost of a chief executive officer, and the cost to maintain

staff, is vital to the continued operation of the company for, among

other services, strategic planning, policy decisions, and financing.

When neither a direct-tracing nor cause-and-effect relationship can be

established, a cost allocation is used. Allocation is a fair and

reasonable assignment of cost based on a consistent factor, such as

number of employees, department budgets, or actual costs. Cost

allocation can also be used when the costs being assigned are not

material and it is not cost-beneficial to determine a more precise

assignment method.

Determining the Amount of Resource Costs to be Assigned to

Activities

This section describes how the various cost assignment methods were

used to distribute costs from the FY 1998 resource base to the

immigration adjudication and naturalization activities. (See the

section entitled ``Defining Immigration Adjudication and Naturalization

Activities'' for a discussion of how the Fee Study Team identified and

defined these activities.) Several resource costs, however, were not

assigned to the immigration adjudication and naturalization activities.

These resources included asylum and refugee costs, resources

attributable to applications and petitions for which the INS is not

proposing a fee increase, and any resources that could be immediately

assigned to a specific immigration adjudication and naturalization

application or petition.

A. Costs for Asylum and Refugee Services

Of the $638,629,299 resource base, $92.8 million represents funding

for the asylum and refugee programs administered by the INS'

International Affairs program. Applicants for asylum and refugee

benefits are processed without charge to individuals seeking such

benefits. Therefore, these costs, and the cost of other refugee and

asylum benefits, are not classified as direct costs. Congress has

directed the INS to

[[Page 1784]]

set its immigration adjudication and naturalization fees at a level

that recovers sufficient revenue to provide asylum and refugee

services. The cost of the refugee and asylum programs are allocated to

the fee-based immigration adjudication and naturalization applications

and petitions as a surcharge. The method used to assign this surcharge

is discussed later in this proposed rule.

B. Applications and Petitions for Which the INS is not Proposing a fee

Increase

The intent of the Fee Study was to determine the full cost of the

immigration adjudication and naturalization applications and petitions

for which the INS charges a fee, and to adjust the fees charged for

these applications and petitions based on cost. There are over 40

immigration adjudication and naturalization applications within the

Examination Fee Account Fee Schedule. Some of these applications are

filed in large numbers. For example, 11 applications and/or petitions

types account for more than 97% of the total volume of applications and

petitions filed annually. The remaining applications and petitions are

filed much lower volumes.

This Fee Study was based, in large part, on the actual observation

and measurement of the time needed to perform the various immigration

adjudication and naturalization activities. Since these ``small

volume'' applications are filed much less frequently, actual

observation of the processing of these applications by the Fee Study

Team was difficult. The Fee Study Team could not observe a sufficient

number of these ``small volume'' applications to satisfy statistical

sample requirements. Some of these ``small volume'' applications were

so infrequent that it was impossible for the Fee Study Team to find a

service center or district office that processed the application within

the past year. For example, in FY 1995, only one office reported

receiving the Form N-644, Application for Posthumous Naturalization.

Since these ``small volume'' applications are filed infrequently, the

INS determined that the most reasonable approach was not to revise the

fees for these applications as part of the recently completed fee

study. These ``small volume'' applications may be reviewed and their

fees may be revised as the result of future fee studies.

There are also certain applications that have an altogether

different and complex process. These applications are appeals of

previously adjudicated applications, and motions to reopen or

reconsider a case. Applications for appeals and motions to reopen can

be received by either the INS or the Executive Office of Immigration

Review (EOIR), and are adjudicated by either the Board of Immigration

Review or Immigration Judges. Adjudication of these forms involve

numerous organizations within the INS, and different agencies within

the DOJ. Because of their scope, variation, and complexity, these forms

were not reviewed during the recently completed Fee Study. A thorough

review of the processes and costs of the appeals and motions to reopen

is required and will be performed in a subsequent study.

The applications and petitions for which the INS is not proposing a

fee increase in this proposed rule include: Form EOIR-26, Appeal of

decision of Immigration Judge over which the Board of Immigration

Appeals has appellate jurisdiction; Form EOIR-29, Appeal of decision of

INS over which the Board of Immigration Appeals has appellate

jurisdiction; Form I-256A, Application of Suspension of Deportation

under section 244 of the Act; Form I-290B Notice of Appeals to the

Administrative Appeals Unit; Form I-360, Petition for Amerasian,

Widow(er), or Special Immigrant; Form I-821, Application for Temporary

Protected Status; Form N-300, Application to File Declaration of

Intention; Form N-336, Request for Hearing on a Decision in

Naturalization Proceedings under section 336 of the Act; Form N-470,

Application to Preserve Residence for Naturalization Purposes; and

Motions to Reopen.

The amount of resources attributable to these ``small volume''

applications, and applications for appeals and motions to reopen had to

be deducted from the total FY 1998 immigration adjudication and

naturalization resource base. If such resources were not deducted, the

INS would have attributed all immigration adjudication and

naturalization resources to the fees that were the subject of this

Study. As a result, the cost of the revised fees would have been

overstated. To avoid this potential ``double charging,'' the INS

projected the number of ``small volume'' applications, applications for

appeals, and motions to reopen that it expects to be filed in FY 1998.

This projected volume was multiplied by the current fee for these

applications to approximate FY 1998 costs (using the assumption that

for these applications, appeals, and motions to reopen, revenue equals

costs). This amount, $6.5 million, was deducted from the FY 1998

immigration adjudication and naturalization resource base.

C. Resources Immediately Assignable to Specific Applications and

Petitions

Additionally, there were also several budgeted items that could be

assigned immediately to an application or petition, or a specific group

of applications and petitions, without first being assigned to an

activity. These costs were specifically identified in budget proposals.

The costs immediately attributable to a specific application or group

of applications are:

$32,548,000 to improve the direct mail initiative to improve

efficiency of service center operations; this amount was assigned to

all applications received at the INS service centers;

$17,800,000 to improve Records Management at INS district offices;

this amount was assigned to all applications received at INS district

offices;

$26,922,000 to improve the automated application processing

infrastructure; this amount was assigned to all immigration

adjudication and naturalization applications;

$4,210,000 to enhance computer systems that provide naturalization

support; $29,866,000 to increase naturalization processing, including

additional funding for Federal Bureau of Investigation clearances,

increased funding for ceremonies and oaths, and contract support for

improved automated case management; and $1,940,000 to maintain

naturalization processing at FY 1997 levels; these amounts were

assigned directly to the N-400, Application for Naturalization; and

$1,000,000 to enhance the computer system that provides case

tracking and interview scheduling for adjustment of status

applications; and $5,804,000 for increased processing of adjustment of

status cases; these amounts were assigned directly to the Form I-485,

Application to Register Permanent Residence or Adjust Status.

D. Amount of FY 1998 Immigration Adjudication and Naturalization

Resources Assigned to Activities

The amount of immigration adjudication and naturalization resources

that were assigned to activities was determined by subtracting from the

resources base the resources immediately assignable to specific

applications or petitions and the imputed costs attributable to small

volume applications, appeals, and motions to reopen. The cost of asylum

and refugee services was assigned to each application and petition

using an allocation cost assignment method. The allocation method used

for asylum and refugee cost is discussed later in this proposed rule.

[[Page 1785]]

Assigning Immigration Adjudication and Naturalization Costs From

Resources to Activities

A. Assigning Personal Services and Benefits Costs

The single most significant resource consumed in providing

immigration adjudication and naturalization services is Personal

Services and Benefits (PS&B) costs. PS&B is composed of the salary paid

to INS employees (both permanent and temporary) to perform immigration

adjudication and naturalization services, plus the government share of

benefits accrued by INS employees. These benefits include, but are not

limited to, retirement, health insurance, life insurance, and social

security payments. For FY 1998, PS&B costs account for approximately

45% of immigration adjudication and naturalization resources ($280.5

million of the total resource base of $638.6 million).

To achieve a high level of precision in assigning resource costs to

activities, the INS assigned PS&B resource costs to the pre-defined

immigration adjudication and naturalization activities by job series.

In the Federal sector, each personnel position is identified by a job

series number and description. This job series designation defines the

duties required and the performance expected for each Federal personnel

position. Personnel assigned to each job series have differing

responsibilities in the immigration adjudication and naturalization

processes. For example, Immigration Adjudication Officers devoted more

time adjudicating applications and petitions than clerical positions;

Immigration Information Officers may spend more time responding to

inquiries than an Immigration Adjudication Officer; supervisory

personnel usually expend their time in very different patterns than

those they supervised, and so on. It was logical to assume that

attributing PS&B costs by job series would result in more precise cost

assignment than if the PS&B costs were assigned as a single cost pool.

To make PS&B resource assignments by job series, the Study Team

determined the amount of PS&B costs budgeted for each job series in FY

1998. The Study Team then determined the average percentage of time

each job series spent on the eight pre-defined immigration adjudication

and naturalization activities. The INS does not develop its budget by

job series costs; rather, each program estimates an aggregate PS&B

costs when formulating their budget. To assign PS&B costs by job

series, the budgeted FY 1998 PS&B costs had to first be assigned to

each job series based on historic obligation percentages. (Obligations

are binding agreements that will result in the expenditure of budgetary

resources, either immediately or in the future.) PS&B obligations are

incurred each time the INS pays it employees for services. Each pay

period during the fiscal year, the INS updates its Pay Database with

the current amount of PS&B that has been obligated and paid. In

simplest terms, the budget provides the spending authority and the

spending plan, the Pay Database tracks what has been spent. The INS Pay

Database tracks actual PS&B obligations by account, program, job

series, FTE, and amount. The INS Pay Database provided an excellent

source of data to determine actual PS&B obligation patterns. These

patterns, expressed as percentages, were used to dis-aggregate the FY

1998 PS&B costs from program and OMB Object Class detail to job series

detail, by amount and FTE.

Once determined, the estimated FY 1998 PS&B job series amounts were

assigned to the eight pre-defined immigration adjudication and

naturalization activities. These activities are an ABC tool and were

defined and created as a part of this Study. These activities are not

data elements for either preparing the INS budget or for tracking

obligations and expenditures in the Pay Database. Assigning PS&B job

series costs to the immigration adjudication and naturalization

activities required determining the amount, or percentage, of time

personnel in each job series spent performing the various activities.

Since no reports existed that would provide us with this information,

the Study Team developed a survey to gather this information.

A representative sample of the INS personnel in each job series

completed these surveys. The Study Team conducted extensive field

visits to gather the cycle time data to assign activity costs to

applications. To prevent bias in data collection, all sites visited

were randomly selected. During the site visits, Study Team members also

conducted interviews with representative personnel from the various job

series. The Study Team asked the persons interviewed to provide their

expert opinion on the amount of time spent performing the various pre-

defined activities. The responses were then weighted by the application

volumes of each office. Since the responses were representative

samples, a response from an office that processes a high volume of

immigration adjudication and naturalization applications and petitions

should have a correspondingly higher weight than responses from an

office that processes smaller volumes. For example, estimates of

activity time for job series 1801, Adjudication Officers, assigned to

Miami (with a total of 132,213 applications processed) was given

greater weight in the calculation than the estimate from an

Adjudication Officer assigned to Omaha (11,785 applications processed).

The final step in assigning PS&B costs required applying PS&B amounts

in each job series to the immigration adjudication and naturalization

activities based on the weighted average percent derived from the time

usage survey.

B. Assigning General Expense Costs to Activities

For the purpose of this study, General Expenses (GE) represent all

costs other than PS&B costs. The INS budgets, monitors, and reports its

GE costs by OMB Object Class Codes. OMB Object Class Codes are used

throughout the Federal government to budget and report costs by the

nature of the service or goods procured. Segregating costs by OMB

Object Class Codes provided the Fee Study Team with an excellent method

of analyzing costs by their specific nature and determining an

assignment method that is best related to how the resource costs are

consumed by activities. Some GE costs could be directly traced to a

specific immigration adjudication and naturalization activity, while

others could be assigned by a cause and effect assignment methods. When

analysis did not provide a means for either direct tracing or cause and

effect assignment, costs were assigned using an allocation method based

on the total PS&B costs assigned to each activity. (See the previous

discussion of PS&B cost assignment.)

The Fee Study Team reviewed the FY 1998 Examinations Fee Account

Budget to determine which GE items could be directly traced from the

resource base to the immigration adjudication and naturalization

activities. The following costs were assigned directly to immigration

adjudication and naturalization activities:

$3,000,000 for the cost of enhancements to fingerprint collection

and clearance process were assigned direction to the ``Adjudicate

Application'' activity;

$1,250,000 for the cost of enhancements to the Central Index

System, and $2,643,00 for the Cost of hardware and software to enhance

the records management infrastructure were assigned directly to the

``Manage Records'' activity;

[[Page 1786]]

$4,262,262 for the cost of postage were assigned directly to the

``Prepare Outgoing Correspondence'' activity;

$13,989,000 for the cost of card production were assigned directly

to the ``Issue End Product'' activity; and

$4,243,000 for the cost of improving public access to information

and forms, $2,113,000 for the cost to create, train, and support 50

positions that will specialize in improving community and customer

relations as well as train other INS service providers, and $9,500,000

for the cost of creating a single INS 1-800 telephone line that will

act as a front end to all non-enforcement related questions were

assigned directly to the ``Respond to Inquiry'' activity.

Facilities and Utilities costs were assigned to the immigration

adjudication and naturalization activities using a cause-and-effect

cost assignment method based on the amount of space used by each

activity. To determine the square footage of space by specific

activity, the Fee Study Team devised a square footage survey. The

square footage survey was conducted at all four INS service centers,

and at district offices located in Los Angeles, Phoenix, San Antonio,

Miami, Omaha, Kansas City, Philadelphia, and Boston. These district

offices were randomly selected as sites for cycle time data collection

(discussed later in this document) and were assumed to be

representative of all INS district offices. The square footage survey

was conducted by interviewing administrative officers at the various

sites, observing space usage, and reviewing site-specific floor plans.

The survey results were analyzed and converted into percentages

that were used to assign facilities and utility costs to the various

immigration adjudication and naturalization activities. The percentage

of floor space dedicated to a particular activity was weighted by

relative size of the facility. For example, at the California Service

Center, 143,338 total square feet, has ten percent of its floor space

dedicated to the ``Receive Application'' activity, whereas the

Philadelphia District Office, 41,380 total square feet, has five

percent of its floor space dedicated to the same activity. A simple

average of the two percentages ((10% + 5%)/2=7.5%) does not take into

account the relative size of the offices. When weighted by applications

processed, the resulting percent for ``Receive Application'' square

footage for all facilities surveyed was 9%.

The remainder of GE costs were assigned using an allocation method.

This method was based on the percentages derived from the PS&B labor

survey. The following is a brief discussion of the various types of GE

costs assigned to activities by cost allocation:

Costs incurred for the transportation of Government employees, and

their per diem allowances, are only authorized for payment when travel

is for missions of public service.

Costs are incurred for the freight and express transport of

government equipment, authorized movement of employees' household goods

and parcel post and express mail transportation. Historically, 87

percent of these costs are related to the transportation of employees'

property; the use of the PS&B resource assignment method was determined

to be the best assignment method.

The INS receives three types of telecommunication's bills: Federal

Telephone System local, data communications, and long-distance voice

toll calls. The General Services Administration bills these services to

the INS through the DOJ. Both the GSA and DOJ add a service charge to

the communications billing to cover their administrative costs. The

amount assigned to each INS fee account is based on the number of INS

employees budgeted to each account. Within the Examination Fee Account

the cost of communication was allocated to each activity based on the

PS&B labor survey.

Costs incurred for contractual printing by the Government Printing

Office and commercial printers were examined to determine if a

relationship could be established between this cost category and the

specific applications and petitions under review for this Study. Since

no relationship could be established, the Fee Study team used the PS&B

percentages as an equitable method for assigning these costs to the

immigration adjudication and naturalization activities.

The Fee Study Team carefully examined the amounts budgeted for OMB

Object Class 25.0, Other Services, and was able to directly trace a

significant portion of these costs to a particular immigration

adjudication and naturalization activity, application or petition, or

group of applications and petitions. These costs have been previously

discussed in this proposed rule.

All remaining costs budgeted under this OMB Object Class were

assigned using the PS&B percentages, a consistent and equitable cost

assignment method.

Supplies and materials are costs for consumable commodities that

are ordinarily used within one year of purchase. Supplies and Materials

include office supplies, ADP supplies, and miscellaneous supplies and

materials. While examining the underlying accounting records related to

supply and material resources consumed, the Fee Study Team determined

that these costs were not directly traceable to the applications under

review for this Study. As a result, use of PS&B percentages was used as

a reasonable and consistent cost assignment method for this cost

category.

Equipment costs include the purchase of property that is normally

expected to have a period of service of a year or more. While examining

the underlying accounting records related to the purchase of equipment,

the Fee Study Team determined that the purchase of most equipment,

particularly computer hardware, provides a benefit for all application

and petitions. However, certain equipment purchases were directly

traceable to specific activities or applications and petitions, and

have been discussed previously.

Once PS&B and GE costs were assigned to activities, the ABC

methodology dictates that the activity cost should then be assigned to

the cost objects. (For purposes of this Fee Study, the cost objects are

the immigration adjudication and naturalization applications and

petitions for which the INS charges a fee.) The cost assignment method

used to ``drive'' activity costs to the immigration adjudication and

naturalization applications and petitions was cycle times. The

following sections discuss the cycle times and the data gathering

necessary for their development.

Cycle Time Development

As stated previously, ABC uses a two-step cost assignment process.

Costs are first assigned from resource pools to activities, and then

activity costs are assigned to cost objects. (For the purposes of this

Study, the activities are those defined in the APM that were discussed

previously in this proposed rule, and the cost objects are the various

immigration adjudication and naturalization applications and petitions

for which the INS charges a fee.) The Fee Study Team used cycle times

as a cause-and-effect assignment method to distribute activity costs to

the various immigration adjudication and naturalization applications

and petitions. Cycle times measure the frequency and intensity of the

consumption of activity costs by the various immigration adjudication

and naturalization applications and petitions. Cycle times are the

``drivers'' that assign activity costs to the various applications and

petitions. The cycle

[[Page 1787]]

time measures the amount of time needed to complete each activity in

the processing of the various immigration adjudication and

naturalization applications and petitions. Developing cycle times that

accurately reflected application and petition processing times involved

the following: developing a statistically-valid sampling plan, the

random selection of a representative sample of INS offices from which

to collect cycle time data, the development of data collection

procedures to control sampling bias, the actual collection of cycle

time data, the review and analysis of the cycle time data collected,

and the use of the cycle time data to assign activity costs to the

immigration adjudication and naturalization applications and petitions

for which the INS charges a fee.

A. Developing the Statistical Sampling Plan

To ensure the representativeness, accuracy, and defensibility of

the cycle times used in activity cost assignments, the data collected

during this effort had to be randomly selected and unbiased. The Fee

Study Team devised a statistical sampling plan for cycle time data

collection that ensured the integrity of the data, standardized data

collection procedures, and eliminated bias in data collection. The

statistical plan outlined the Team's methodology for determining the

sampling method, clustering, selecting sites and applications to be

observed, assigning the number of observations, controlling for sample

bias, and making adjustments.

Sample Size. Statistical sampling assumes that a representative

sample of a population has the same characteristics of the population

as a whole. A statistical sampling plan must include a sample size that

ensures that the samples observed do, indeed, reflect the

characteristics of the total population. Several factors influence the

size of the sample: the desired confidence level, the size of the

population samples, the expected rate of data collection (or the ``miss

rate''), and the number of activities observed.

Confidence Interval. By using a statistical formula with a 95%

confidence interval, the Fee Study Team determined that 200

observations were necessary for each of the common and unique

activities. Establishing a level of precision or a confidence interval

of 95% ensures confidence that the data collection was both

representative and statistically significant. This level of confidence

was selected for its high reliability, accuracy, and acceptability in

organizational research. Selecting a confidence interval of 95% places

a high level of confidence in the results, provides the precision of

measurement necessary for extrapolating the results, and is sufficient

in cases of legal defensibility. The INS sampling plan guarantees that

the number of required cycle times for the Fee Study is statistically

correct.

Population Size. For this Study, the statistical sample included

all applications and petitions with FY 1995 completed volumes of

greater than 10,000, as reported in the Performance Analysis System

(PAS). (The PAS is a management and work load measurement system that

records application volumes and associated work hours.) The Fee Study

Team used FY 1995 PAS data, the most recent complete year of data

available during the conduct of the Fee Study. The applications and

petitions with a volume of 10,000 annually represent 99.5% of all

applications and petitions processed by the INS, and were the focus of

the on-site observations for cycle time data gathering. For the most

part, the Study did not include applications with a volume of less than

10,000 completions because of the low probability of actually observing

cycle times in statistically sufficient numbers for these applications.

Also, these applications account for less than 1% of the total revenue

deposited into the Examinations Fee Account each year. The Fee Study

Team developed alternate methods to determine cycle times for the

unobserved applications and petitions. Methods used to develop cycle

times for the lower volume applications included the use of expert

opinion to determine when to apply observed cycle times to similarly

processed applications and petitions that were not observed, and the

use of experts to provide estimated cycle times for the lower volume

applications. Figure 3 lists the applications observed in the cycle

time data gathering phase of the fee study.

Figure 3.--List of the Applications and Petitions Observed

------------------------------------------------------------------------

------------------------------------------------------------------------

I-90.............................. Application to Replace Alien

Registration Card.

I-102............................. Application for Replacement/Initial

Nonimmigrant Arrival/Departure

Document.

I-129 1........................... Petition for Nonimmigrant Worker/

Classify Nonimmigrant as Temporary

Worker or Trainee/Employ

Intracompany Transferee.

I-129F............................ Petition for Alien Fiance(e).

I-130............................. Petition for Alien Relative.

I-131 2........................... Application for Travel Document.

I-140............................. Immigrant Petition for Alien Worker.

I-485............................. Application to Register Permanent

Residence or Adjust Status.

I-539............................. Application to Extend/Change

Nonimmigrant Status.

I-600 3........................... Petition to Classify Orphan as an

Immediate Relative/Application for

Advance Processing or Orphan

Petition.

I-724 4........................... Waiver Forms.

I-751............................. Petition to Remove the Conditions on

Residence.

I-765............................. Application for Employment

Authorization.

I-817............................. Application for Voluntary Departure

under the Family Unity Program.

I-824............................. Application for Action on an

Approved Application or Petition.

N-400............................. Application for Naturalization.

N-565............................. Application for Replacement

Naturalization/Citizenship

Document.

N-600............................. Application for Certification of

Citizenship.

N-643 5........................... Application for Certificate of

Citizenship in Behalf of an Adopted

Child.

------------------------------------------------------------------------

\1\ The I-129 includes the I-129, I-129H, and I-129L.

\2\ The I-131 includes the Reentry Permit and Advanced Parole.

\3\ The I-600 includes the I-600A.

\4\ The I-724 includes all six of the Waiver Forms--I-191, I-192, I-193,

I-212, I-601, and I-612.

\5\ N-643 fell below the 10,000 volume limit for population size;

however, during our visit to the Buffalo District Office sufficient N-

643 applications were available for sampling.

``Miss'' Rate. The Fee Study Team allowed for the possibility of

data collection ``misses'' in the statistical sampling plan and ``built

in'' additional observations above the 200 needed for a 95% confidence

level to guarantee that a statistically valid sample size would be

obtained. Data collection ``misses'' constitute possible observations

discarded as a result of inconsistencies in recording cycle times,

incomplete observations due to faulty equipment or interruptions that

caused the timer to halt an observation, and the possibility that

applications and petitions scheduled to be timed may not have been

available in sufficient numbers at the planned site visits. The Fee

Study Team recognized that at any scheduled site the number of

applications and petitions available for processing may not match the

number anticipated in the statistical sample plan. This could happen

for a number of reasons, such as applicants failing to appear for

scheduled interviews, applications and petitions not being filed in the

numbers anticipated while the Fee Study Team

[[Page 1788]]

was on-site, or the actual applications available for processing during

site visits varied from the applications reported as available during

the time when the sample plan was developed. (The Fee Study Team

observed applications and petitions that were available and scheduled

for processing while on-site; they did not interrupt the normal work

flow at the various INS district offices or service centers.) Each

application had a reserved ``miss'' rate based on the volume of

applications required for the statistical sample; the higher the

application volume, the lower the assigned ``miss'' rate. Increasing

the lower volume of application sample sizes to hedge for ``misses''

was necessary to ensure that adequate sample sizes would be collected.

Common and Unique Activities. The Fee Study Team divided the sample

into two categories based on the APM: common activities and unique

activities. Common activities are those activities that are completed

in the same amount of time regardless of the type of application or

petition. For example, the amount of time required to open an envelope

containing an application or petition is basically the same for all

application and petition types; the amount of time to record a fee is

the same regardless of form type, and the time required to request a

file is similar for all applications and petitions. Regardless of the

type of application or petition, the time to perform an activity or

task is similar. With unique activities, the processing time is

directly linked to the type of application or petition filed. For

example, adjudication of each type of application and petition is based

on specific sections in the INA, and requires specific documentation

and adjudicative review. This, logically, makes the ``Adjudicate

Application'' activity unique depending on the type of application or

petition observed. Some applications require the production of a

certificate or card that identifies the bearer as eligible for a

specific benefit (such as Form I-766, Employment Authorization

Document, or a N-550, Certificate of Naturalization). The time to

produce an ``End Product'' is unique to the type of card or certificate

created. Of the eight immigration adjudication and naturalization

activities, six were designated as ``common'' and two as ``unique.''

The six common activities are: Receive Application/Petition, Record

Fee, Input Application Data, Manage Records, Prepare Outgoing

Correspondence, and Respond to Inquiry. The two unique activities are:

Adjudicate Application and Issue End Product.

The designation of ``common'' or ``unique'' had a direct bearing on

the sample size. As stated earlier, each activity required a sample

size of 200 for a 95% confidence level. For each common activity, the

total sample size which includes all applications and petitions was

200. For unique activities, the total sample size was 200 for each type

of application and petition observed. Since the Fee Study Team observed

18 application and petition types, the sample size for the two unique

activities, Adjudicate Application, and Issue End Product, was much

larger. For the ``Adjudicate Application'' activity, the sample size

was 3,600 (the 18 observed applications and petitions times 200). For

the ``Issue End Product'' activity, the sample size was 1,400 (the

seven applications or petition types that require an end product

multiplied times 200).

B. Site Selection

Clustering. Determining which sites to visit for data collection

was based on clustering. Clustering, the grouping of similar items, is

a widely accepted technique used to achieve the most representative

sample of a population (total set of items to analyze). For this study,

INS offices of comparable size were grouped together into four clusters

based on operating environments and the volume of applications and

petitions processed: service centers, large district offices, medium

district offices, and small district offices. The large district office

cluster included those offices with a processed volume of more than

50,000 applications annually, the medium district office cluster

included offices that processed more than 20,000 applications annually,

but less than 50,000, and the small district office cluster included

offices that processed less than 20,000 applications annually. After

determining the four cluster groups, the Fee Study Team randomly

selected 15% of the offices within each cluster to visit for data

collection. Selecting 15% of offices within each cluster ensured that

the data gathered from the sites were representative of the different

size offices. The 15% selection rate is commonly accepted in

statistical sampling for selecting samples within a cluster, and helped

insure that a representative sample of office sizes was selected for

data gathering. Without clustering, the possibility existed that large,

medium, or small size district offices could have been overly

represented in the number of offices chosen. This may have skewed the

sample and increased the potential for cycle time biases. The

combination of clustering and randomly selecting 15% of each cluster

also served to reduce the cost and time of gathering data when sampling

a large and widely dispersed population.

Selecting 15% of offices within each cluster resulted in the random

selection of two sites from the large district office cluster, three

sites from the medium district office cluster, and two sites from the

small district office cluster. The sites selected included: Miami and

Los Angeles as large district offices; Honolulu, San Antonio, and

Phoenix as medium district offices; and Kansas City and Omaha as small

district offices.

Adjustments to the Site Selections. The site selections were

adjusted for various reasons: cost considerations, geographical

representation, or insufficient data collection as the site visits

proceeded. After reviewing the geographical dispersion of the original

sites selected, the Fee Study Team determined that district offices

located in the northeastern United States were not represented, even

though a large number of immigration adjudication and naturalization

applications and petitions are received and processed by offices

located in the northeast. To ensure geographical representation, an

additional office was randomly selected from a pool of district offices

located in the northeastern United States. The Boston District Office

was randomly selected through this process. The Honolulu District

Office was removed from the site selection list due to cost and time

constraints involved in visiting that office. From the pool of offices

remaining in the medium district office cluster, the Fee Study Team

randomly selected the Philadelphia District Office to replace the

Honolulu District Office. The Baltimore District Office was added to

the medium district office list to observe its use of CLAIMS. The

Baltimore District Office is piloting CLAIMS at the district office

level. At the conclusion of the site visits, the Fee Study Team

discovered that they had observed an unacceptably low number of the

Form N-565, Application for a Naturalization or Citizenship Paper, and

the Form N-600, Application for Certification of Citizenship. To bring

the sample size to acceptable levels, the Buffalo District Office was

visited to collect additional data on these applications. The Buffalo

District Office was chosen for the Form N-565 and Form N-600 data

collection because they had these forms available in sufficient numbers

for observation. Visiting the Buffalo District Office also afforded the

Fee Study Team the opportunity to visit the Toronto, Canada

[[Page 1789]]

pre-inspection site to observe processing of the Form I-192,

Application for Advanced Permission to Enter as Nonimmigrant. This

additional visit was required because the planned site visits did not

encompass a field office with an available supply of this waiver form

for the Fee Study Team to observe and time. Toronto is the predominant

INS office for processing the Form I-192 and sufficient numbers of

these forms were available for observation to develop a statistically

sound sample size.

Service Center Site Visit Selection. Service centers were clustered

separately. Since service centers process high volumes of applications,

their operating procedures were very different from district offices.

In addition, service centers usually process applications that do not

require an interview and are not usually processed in district offices.

The INS has four service centers; only one service center had to be

visited to satisfy the 15% representation rule. The Nebraska Service

Center, unlike the district offices visited, was not randomly selected

for a site visit. The Fee Study Team decided to select the Nebraska

Service Center since the Nebraska Service Center was the only service

center that processed all types of applications, including the Form I-

131, Application for Travel Document. To ensure that there was no bias

in the data due to possible differences in operating procedures in the

various service centers, the Fee Study Team decided to visit the other

three service centers to collect a pro-rata share of common activity

observations and a limited number of unique observations for specific

applications and petitions.

Site-Specific Sampling Plans. After determining the number of

observations needed for each of the common and unique activities and

determining the sites to visit, observations were divided by activity

among the field sites. This process required distributing the number of

observations needed among the selected sites based on the volume of

each application and petition processed at each selected site. This was

accomplished by establishing a ratio of the processing volume for each

selected site using the FY 1995 PAS data. As field office data

collection progressed, the sampling plan was adjusted, as necessary, to

ensure adequate data collection. If the required number of applications

and petitions were not available at a planned site visit, the shortage

was pro-rated to the future site visit sampling plans. For example,

prior to the Miami District Office site visit, the sampling plan was

adjusted to increase the number of planned observations of the N-565,

Application for Replacement Naturalization Citizenship Document and

Form N-600, Application for Certification of Citizenship, to reflect

the shortage of data collection for those forms at other sites. The

site specific sampling plans are available for public inspection.

Please refer to the FOR FURTHER INFORMATION CONTACT section for

instruction on obtaining this information.

C. Controlling Sampling Bias

The Study Team took precautions to ensure that all data collectors

maintained a high level of consistency and accuracy when gathering

cycle time data. This was achieved through standard operating

procedures, training, uniform timing equipment, and the random

selection of applications and personnel observed at each site.

Training. To ensure consistency in data collection, the Fee Study

Team developed standard operating procedures for data collection and

provided training on cycle time data collection procedures. All data

collectors were required to attend the training, which was conducted by

contracted statistical sampling specialists. Participants received

instructions on standard procedures for measuring and recording data,

including an overview of how to control response and observation

biases. To reduce the response bias, the training provided the data

collectors with guidelines on how to interact with personnel being

timed, their role as a data collector, and the purpose of the

observations. Data collection bias was also reduced through the use of

uniform and consistent measuring equipment and a uniform recording

medium (optical scan forms). Data collectors were also trained on the

use of the Activity/Task Definition Report to identify the specific

activities/tasks being timed and standard start and stop points for

each observation. Procedures were also developed to help data

collectors identify anomalies that may compromise an observation, such

as interruption in the work flow, and how to manage such situations.

Selection of Observed Employees. The personnel observed at site

were selected randomly. All site personnel had an equal chance for

selection, regardless of their work experience. The Fee Study Team

randomly selected employees to be observed using a list of employees

provided by site management and a random number table to select

employees from the list. Participation by site personnel was voluntary

and no identifying information on the personnel observed, other than

length of experience, was placed on the optical scan form. This

procedure helped reduce any bias on the part of the personnel observed.

Selection of Observed Applications/Petitions. The Fee Study Team

recorded observations at the randomly selected sites, with any

application or petition having an equal chance of being observed.

Applications and petitions are processed at INS offices in a first-

come, first-served manner. That order was preserved for the Fee Study

observations. Applications or petitions were observed in the order they

were received at the various offices visited. Individual applications

or petitions were not reviewed by any INS official or Fee Study Team

member to determine whether they would or would not be observed.

Recording Data. To standardize cycle time data collection, the Fee

Study Team developed an optical scan form that lists the activities and

tasks of the APM and provides areas for the data collectors to record

the Activity/Task Observed, Decision, Application type, Number of

Employees Observed, Batch Size, Time, Employee Experience, Date,

Location, and Timer Code. The Activity/Task Definition Report was

extremely important to obtain consistent and accurate cycle times. The

definitions provided the timers with the information required to ensure

that the data collectors placed their observations under the proper

activity/tasks.

D. Collection of Cycle Time Data

From June to September 1996, the Fee Study Team collected data at

the district offices and services centers selected for cycle time data

gathering. During this period, the Fee Study Team made over 50,000

observations of the various tasks and activities involved in processing

immigration adjudication and naturalization applications and petitions.

The data was collected by office, common and unique activities, and

application and/or petitions observed. Detailed information on cycle

time data gathering is available upon request. Please refer to the FOR

FURTHER INFORMATION CONTACT section of this proposed rule for

instructions on how to obtain this information.

E. Data Normalization and Weighting

After collecting and recording the data on optical scan forms, the

Fee Study Team developed cycle times for each type of application and

petition observed. The Fee Study Team constructed an analysis process

for computing the specific time required to process each application

through the

[[Page 1790]]

normalization of data at the task level and compiled these tasks into a

cycle time at the activity level. (As stated earlier, each activity

consists of various numbers of sub-component tasks.) For each task

observed, the Fee Study Team developed an average time. This normalized

data was used to develop activity cycle times for each of the eight

activities. When appropriate, each task was weighted by the rate of

denials, approvals, requests for additional evidence (RFAE), and, for

applications that could be processed at either a district office or

service center, a percent weight based on volumes processed at each

type of office.

The Fee Study Team reviewed all optical scan forms entered into the

computer database. Data anomalies were resolved and discrepancies

clarified according to pre-defined procedures. For example, if a data

collector recorded the time in numerals in the ``Time'' section of the

optical scan form, but they did not darken the corresponding ovals for

the optical scanner to read, the written time had to be recorded in the

database. Other types of anomalies included the data collector failing

to record batch size, which resulted in an aggregate time from several

applications read as a single time, or a data collector darkening two

ovals from one observation. Each identified anomaly was researched by

interviewing the data collector. For those anomalies that were

unsatisfactorily resolved, that scan form and all corresponding data

were eliminated from the database. Less than 1% of the total 5,000 scan

forms were voided.

The optical scan form also contained a section for written comments

that had to be reviewed to determine their impact on the data. For

example, a data collector often recorded on a single scan form several

tasks that were performed concurrently. The data collector would

provide a breakdown of each task and its respective time in the written

comments section of the optical scan form. These types of observations

had to be reviewed and added to the data base.

The Fee Study Team also performed an ``outlier'' analysis. All

cycle times were plotted to uncover the outlier(s). An outlier was an

observation that fell outside two standard deviations from the average

of all observations for a particular task. When an outlier was

identified, the observation had to be analyzed to determine if the

timing pattern was reasonable. Usually, the original data collector was

contacted, if possible, to determine the reasonableness of the

observation and timing pattern. Often, human error was not the cause of

an outlier; rather the outlier was usually an exceptionally complicated

or difficult case that resulted in an activity or task taking longer

than the average time. For example, interview times often varied

depending on the applicant's language ability, the complexity of the

application, and/or the questions regarding the materials submitted

with the application. An outlier may be the result of an observation of

a particularly long interview. Most outliers were valid observations

and remained in the database. Occasionally, cycle time formulas were

developed to help determine the average time for specific activities

because some cycle times needed additional calculations to get a

complete cycle time for a task. For example, the creation of the alien

registration receipt form (``Issue End Product'' activity) for the Form

I-90, Application to Replace Alien Registration Card, Form I-485,

Application to Register Permanent Residence or Adjust Status, and Form

I-751, Petition to Remove the Conditions on Residence, requires that

the process begin at the district offices with taking fingerprints and

collecting photos. The process is finalized at the Immigration Card

Facility with the photo scanning step, etc., and the actual production

of the card. These three steps were timed separately and added to

produce a single task time.

After valid task times were produced through the normalization

process, these task times were grouped by activity to create an overall

activity cycle time. Just as data normalization was performed at the

task level, data analysis occurred at the activity level. The Study

Team designed a three-step method of computation to ensure that each

piece of data was fairly represented and carried the observation weight

through the analysis process to the final time determination. Special

protocol for recording and developing the cycle times for the approval,

denial, and RFAE data were established. Percentages for application

specific denial, approval, and RFAEs were accumulated at the service

centers and district offices and then incorporated into the respective

activity cycle times. For example, the percentage of applications that

require additional information was calculated into the cycle time.

Processing for incomplete applications had to be accounted for since

the set of tasks and thus the time to complete these tasks differed

from an approved or denied application. The same weighting process

occurred for the approval and denial rate of the various applications

and petitions. Since the time to process an application is different

depending on the adjudicative decision, the approval and denial rates

for each application or petition type was obtained and weighted to

determine the final cycle time. This is important because both approval

and denial rates are associated with different tasks. Approved

applications may require the issuance of a card or certificate, while

denied applications require a letter stating the reason for the denial.

These processing differences were accounted for by weighting various

activities and tasks.

Applications such as the Form I-751, Form I-90, and Form I-131,

Application for Travel Document, are processed at both the service

centers and district offices. Observations were collected at both

service centers and district offices and weighted accordingly to

calculate activity cycle times that represented the dual processing of

these applications. For example, approximately 36% of the Forms I-751

filed require interviews that are conducted at district offices.

Specific task average times to conduct an interview were weighted by

36% and then added to the other tasks in the timing pattern to get a

complete cycle time for adjudicating a Form I-751. Likewise, the Form

I-90 had dual processing in the service center and district office.

Approximately 4% of the tasks involved with adjudicating a Form I-90

take place at a district office and the remaining 96% of the tasks take

place at the service center. These percentages were weighted with

average cycle times for the corresponding tasks and then combined to

develop the complete cycle time for that activity.

Weighting also occurred with the ``common'' activity of ``Manage

Records.'' Although the ``Manage Records'' activity was determined to

be a common activity, application-specific cycle times were developed

by weighting the tasks of the ``Manage Records'' activity. For example,

the creation of an alien file (A-file) varies according to the

application or petition file. Since not all applications result in an

A-file creation, this task had to be weighted to produce an application

or petition-specific cycle time.

Cycle times for the unique activities for applications that were

not observed as a result of low volume and lack of opportunity to

observe were developed in two ways: (1) Using average observed timings

of similarly processed applications or (2) using expert opinion. The

Fee Study Team used the average cycle time of producing a

naturalization certificate for the ``Issue End Product'' activity for

the Form N-643, Application for Certificate of

[[Page 1791]]

Citizenship in Behalf of an Adopted Child, since the Team was unable to

observe the creation of a naturalization certificate for that form. The

Fee Study Team did, however, observe the actual adjudication of a

representative sample of the Form N-643; the cycle time for

``Adjudicate Application'' for the Form N-643 is based on those

observations. Cycle times for the Form I-17, Petition for Approval of

School for Attendance by Nonimmigrant Students, Form I-526, Immigrant

Petition by Alien Entrepreneur, and Form I-829, Petition by

Entrepreneur to Remove Conditions (applications and petitions processed

at volumes too low to qualify for statistical sampling) were based on

expert opinion of INS subject matter experts from both the field and

headquarters who contributed their knowledge of application processing

to develop cycle times for these applications.

The cycle times that resulted from the data gathering and data

normalization stages of the Fee Study were used as the activity

``drivers'' to assign costs from activities to cost objects. Detailed

information on the cycle time development process is available from the

INS upon request. Please refer to the ``For Further Information

Contract'' section of this proposed rule for instructions on obtaining

this information.

Determining Application and Petition Volumes

The Service estimated FY 1998 application and petition volumes by

performing regression analysis on five years of actual receipt data

obtained from the PAS data base. As stated earlier, the PAS is an INS

system that provides operational statistics for a broad range of

services, including the numbers of immigration adjudication and

naturalization applications and petitions received and processed. The

INS'' Workload Projection Group reviews immigration and naturalization

application and petition volume projections and will adjust them,

either upward or downward, when it is determined that legislative

changes, policy decisions, operational changes, or other factors would

significantly affect the number of immigration adjudication and

naturalization applications and petitions filed. The FY 1998 projected

volumes for the applications and petitions that were reviewed during

the Fee Study are presented in Figure 4.

Figure 4.--Projected FY 1998 Application/Petition Volumes and Waiver Percentages

----------------------------------------------------------------------------------------------------------------

Projected

Form No. Description FY 1998 Waiver Fee-waived Fee-paying

volume percentage volume volume

----------------------------------------------------------------------------------------------------------------

I-17................................ Petition for Approval 800 20% 160 640

of School Attendance

by Non-immigrant

Student.

I-90................................ Application to Replace 275,500 5% 13,775 261,725

Alien Registration

Card.

I-102............................... Application for 8,000 0% 0 8,000

Replacement/Initial

Nonimmigrant Arrival/

Departure Document.

I-129/I-129H/I-129L................. Petitions for 253,500 15% 38,025 215,475

Nonimmigrant Worker.

I-129F.............................. Petition for Alien 109,000 0% 0 109,000

Fiance(e).

I-130............................... Petition for Alien 657,000 0% 0 657,000

Relative.

I-131............................... Application for Travel 365,000 0% 0 365,000

Document.

I-140............................... Immigrant Petition for 56,000 0% 0 56,000

Alien Worker.

I-485............................... Application to 423,930 0% 0 423,930

Register Permanent

Residence or Adjust

Status.

I-526............................... Immigrant Petition by 500 0% 0 500

Alien Entrepreneur.

I-539............................... Application to Extend/ 206,9001 10% 20,690 186,210

Change Nonimmigrant

Status.

I-600/I-600A........................ Petition to Classify 14,000 0% 0 14,000

Orphan as an

Immediate Relative/

Application for

Advance Processing or

Orphan Petition.

I-724............................... Waiver Applications 27,000 2% 540 26,460

\1\.

I-751............................... Petition to Remove the 130,000 0% 0 130,000

Conditions on

Residence.

I-765............................... Application for 972,000 50% 486,000 486,000

Employment

Authorization.

I-817............................... Application for 22,000 0% 0 22,000

Voluntary Departure

under the Family

Unity Program.

I-824............................... Application for Action 44,000 0% 0 44,000

on an Approved

Application or

Petition.

I-829............................... Petition by 403 0% 0 403

Entrepreneur to

Remove Conditions.

N-400............................... Application for 1,306,900 17% 222,173 1,084,727

Naturalization.

N-565............................... Application for 16,700 0% 0 16,700

Replacement of

Naturalization/

Citizenship Document.

N-600............................... Application for 32,700 0% 0 32,700

Certification of

Citizenship.

N-643............................... Application for 7,400 0% 0 7,400

Certification of

Citizenship in Behalf

of an Adopted Child.

----------------------------------------------------------------------------------------------------------------

\1\ Waiver Applications include the Forms I-191, Application for Advance Permission to Return to Unrelinquished

Domicile; I-192, Application for Advance Permission to Enter as a Non-immigrant; I-193, Application for Waiver

of Passport and/or Visa; I-212, Application to Reapply for Admission into the U.S. After Deportation; I-601,

Application for Waiver on Grounds of Excludability; and I-612, Application for Waiver of the Foreign Residence

Requirement.

Assigning Activity Costs to Immigration Adjudication and

Naturalization Applications and Petitions

The cycle times for each activity were converted to percentages to

assign activity costs to the various applications and/or petitions that

consume the resources of that activity. Cycle time assignment

percentages were calculated for each activity. The assignment

percentages were applied to total activity costs to determine an

application or petition's pro-rata share of the activity cost. Each

application or petition could have up to eight different activity

costs. Each application or petition's pro-rata share of the activity

cost was then divided by its anticipated FY 1998 volume to arrive at a

per application or petition activity cost. The activity cost for each

application or petition was totaled, along with any application-

specific cost assigned directly, to arrive at the total processing cost

for each application or petition. Figure 5 displays the processing

costs for each application and petition by activity. In order to arrive

[[Page 1792]]

at a final fee amount, however, an amount to recover fee waiver and

exempt costs, and the asylum and refugee surcharge must be added to the

application and petition processing costs.

Figure 5.--Immigration Adjudication and Naturalization Application and Petition Processing Costs Application Process Model

--------------------------------------------------------------------------------------------------------------------------------------------------------

Activity costs

-------------------------------------------------------------------------------------------------------- Unit

Form No. Input Prepare Issue Respond Application processing

Receive Record application Manage Adjudicate outgoing end to specific cost

application fee data records application correction product inquiry costs

--------------------------------------------------------------------------------------------------------------------------------------------------------

I-17................................ $1.91 $1.09 $3.52 $10.37 $99.60 $6.60 $0.00 $10.43 $9.61 $143.13

I-90................................ 1.94 1.30 3.55 10.83 22.68 6.88 5.58 10.59 16.13 79.48

I-102............................... 1.91 1.37 3.52 10.03 12.87 6.60 0.00 10.43 16.01 62.74

I-129............................... 1.94 1.15 3.55 9.76 26.08 8.31 0.00 10.59 16.11 77.49

I-129F.............................. 1.91 1.36 3.49 19.85 9.96 7.89 0.00 10.43 12.56 67.45

I-130............................... 1.94 1.37 3.55 10.50 27.79 6.88 0.00 10.59 16.13 78.75

I-131............................... 1.94 1.37 3.55 9.33 10.13 6.88 8.12 10.59 16.07 67.98

I-140............................... 1.94 1.37 3.55 10.64 29.92 7.08 0.00 10.59 16.78 81.87

I-485............................... 1.94 1.37 3.55 21.28 58.79 12.49 5.58 10.59 43.15 158.74

I-526............................... 1.91 1.36 3.49 10.45 200.36 6.55 0.00 10.43 16.06 250.61

I-539............................... 1.91 1.24 3.52 9.46 36.75 6.60 0.00 10.43 16.31 86.22

I-600/I-600A........................ 19.18 3.50 0.98 13.76 69.88 59.86 5.55 98.26 20.58 291.55

I-724 \1\........................... 1.91 1.34 3.52 9.19 55.98 11.90 0.00 10.43 27.00 121.27

I-751............................... 1.94 1.37 2.69 16.39 28.93 6.88 5.55 10.59 16.31 90.65

I-765............................... 1.94 0.68 3.55 10.19 12.13 6.88 11.76 10.59 16.07 73.79

I-817............................... 2.54 1.36 4.57 9.63 13.98 3.61 13.04 10.43 27.00 86.16

I-824............................... 1.91 1.37 3.52 9.74 18.40 11.90 0.00 10.43 27.80 85.07

I-829............................... 1.91 1.36 2.65 10.68 200.36 6.55 0.00 10.43 16.03 249.97

N-400............................... 1.94 1.16 3.55 16.96 47.08 12.51 15.44 10.59 54.59 163.82

N-565............................... 1.91 1.37 3.52 11.10 32.83 6.60 13.23 10.43 16.02 97.01

N-600............................... 1.91 1.37 3.52 11.58 49.99 7.95 13.23 10.43 16.66 116.64

N-643............................... 1.91 1.37 3.52 10.33 12.51 7.95 23.93 10.43 18.90 90.85

--------------------------------------------------------------------------------------------------------------------------------------------------------

\1\ Waiver Forms Include: I-191, Application for Advance Permission to Return to Unrelinquished Domicile; I-192, Application for Advance Permission to

Enter as a Nonimmigrant; I-193, Application for Waiver of Passport and/or Visa; I-212, Application to Reapply for Admission into the U.S. After

Deportation; I-601, Application for Waiver on Grounds of Excludability; and I-612, Application for Waiver of the Foreign Residence Requirement.

Waiver/Exempt Costs and the Asylum and Refugee (International

Affairs) Surcharge

The final step in calculating the immigration adjudication and

naturalization fees is to add amounts to recover waiver/exempt costs,

and the surcharge to recover the cost of asylum and refugee services

funded by the Examinations Fee Account. For purposes of this document,

the surcharge that recovers the cost of the International Affairs

program is known as the asylum and refugee surcharge. As stated earlier

in this proposed rule, P.L. 101-515 authorizes the INS to set the

immigration adjudication and naturalization fees at a level that will

recover the costs of providing all immigration adjudication and

naturalization services ``including the costs of similar services

provided without charge to asylum applicants or other immigrants.'' (8

U.S.C. 1356(m)) The INS adds a surcharge to its immigration

adjudication and naturalization fees to recover the cost of providing

asylum and refugee services, and adds an additional amount to each fee

to recover the cost of application and petitions that the INS processes

at no charge, either through exempting certain classes of applicants

from paying a fee or waiving the fee for those applicants for whom

paying the fee would constitute a financial hardship.

Previously, the INS had assigned waiver/exempt costs and the asylum

and refugee surcharge as a flat ``per application'' amount. While this

method produced a single surcharge amount, the total percent of the

surcharge to each fee type varied greatly. For example, as a result of

the last fee adjustment in July 1994, the asylum and refugee surcharge

was determined to be $9.00 per application. This $9.00 surcharge

represented an assessment of 10% for an application costing $90.00, but

it was an assessment of nearly 30% for an application costing $30.00.

Audits of the INS fee setting methodology had been critical of this

method of assigning the surcharge and other costs. The auditors felt

that a more equitable method for assigning these amounts would be to

base them on the relationship of the cost of the various applications

and petitions. To prevent the disparity in the percentage of an

application's or petition's fee that was attributable to the surcharge

and waiver/exempt amount, the INS now assesses it waiver/exempt costs

and surcharge as a flat percentage of each application's or petition's

processing costs. While the amount of the waiver/exempt cost and

surcharge will vary between fee types, the percentage of cost is

constant.

The Illegal Immigration Reform and Immigrant Responsibility Act of

1996 (IIRIRA) states that ``asylum cannot be granted until the identity

of the applicant has been checked against all appropriate records or

databases maintained by the Attorney General and by the Secretary of

State. . .'' (INA, section 208(d)(5)(A)(I)) Under this provision,

fingerprint checks will have to be completed prior to approving any

asylum application. This requirement was not effective during the fee

study, and is not reflected in the asylum and refugee surcharge. This

requirement may result in additional resource requirements for the

International Affairs program and an increase in the asylum and refugee

surcharge amount to recover these resources.

The INS specifically solicits comments on whether a flat rate or

[[Page 1793]]

percentage should be used to assign waiver costs.

A. Waiver/Exempt Costs

The INS provides the initial Form I-765, Application for Employment

Authorization, at no charge to persons granted asylum or refugee

status, or when the INS cannot adjudicate an asylum or refugee

application within 180 days of filing. For FY 1998, the INS estimates

that approximately 50% of the Form I-765 applications will be processed

at no charge to applicants, at a total cost of $35.9 million. In

addition, persons filing certain applications or petitions may apply

for a waiver of the fee when paying the fee would constitute a

financial hardship. For FY 1998, the INS estimates that it will incur

costs of approximately $42.3 million to process applications and

petitions for which the fee has been waived. As stated previously, the

revenue generated from the immigration adjudication and naturalization

fees is the sole source of funding for these services. The INS does not

receive appropriated funds (tax dollars) to provide these services. As

a result, the fees must be set at a level that will recover the full

cost of processing immigration adjudication and naturalization

applications and petitions, including those applications and petitions

for which the fees have been waived. The waiver/exempt costs were

assessed to the various application and petition types in relation to

the total cost assigned to each application/ petition type; this amount

was then divided by the estimated fee-paying volume of for each

application/petition type to determine the per application/petition

amount.

The INS is currently evaluating under what conditions a waiver of

the fee should be granted. The INS specifically seeks comments on

setting standards for application fee waivers.

B. Asylum and Refugee Surcharge

As noted previously, Congress has directed the INS to set its fees

at a level that will generate sufficient revenue to fund the processing

of asylum and refugee applications. Within the INS, the International

Affairs program administers the adjudication of asylum and refugee

applications. Approximately 15% of the total immigration adjudication

and naturalization resource base funds asylum and refugee adjudications

administered by the INS' International Affairs program. This amount is

recovered through the fees by adding a surcharge to the immigration

adjudication and naturalization fees. This surcharge is calculated

similar to the assignment of waiver/exempt costs. The total amount of

the International Affairs program is assigned to each application/

petition type in the same ratio as their total processing costs. The

amount assigned to each application/petition type is then divided by

the total volume of applications/petitions expected to be received for

the application/petition type to arrive at a per application/petition

surcharge amount.

Proposed Fee Adjustments

The INS is proposing to increase 30 fees on the Examinations Fee

Account fee schedule. The INS must adjust its fee schedule due to the

increased costs experienced since the last fee adjustment in July 1994,

which was based on resource requirements of $331 million. The INS

estimates resource requirements in FY 1998 of $638.6 million for the

processing of immigration adjudication and naturalization applications

and petitions. Revenue projections for FY 1998, based on the current

fee schedule and an estimated fee-paying volume of 4.3 million

applications, are only $368.4 million. Increases in fees are necessary

to generate sufficient revenue to ensure that funds are available to

continue providing services to customers.

The INS performed a thorough review of its immigration adjudication

and naturalization resources and activities, and the relationship of

these resources and activities to the various applications and

petitions for which a fee is charged. The resources were assigned to

applications and petitions based on causal relationships, with the

exception of the waiver/exempt costs, and the asylum and refugee

surcharge. These costs were assigned to each application and petition

based on their relationship to processing costs. The proposed

adjustments to the fee schedule of the Examinations Fee Account is the

total resource costs assigned to each application and petition type,

plus the pro-rata share of waiver/exempt costs and the asylum and

refugee surcharge. This amount is then rounded to the nearest whole

five-dollar amount. The proposed adjusted fee schedule for the

Immigration Examinations Fee Account is illustrated in Figure 6. Figure

6 provides information on the application or petition the INS proposes

to adjust, the total processing costs assigned to each application or

petition, the asylum and refugee surcharge, the amount for waiver/

exempt costs, and the total costs per application and petition. The

proposed rounded fees are compared to the current fee. (A summary of

the approach and methodology used in the fee study is explained in this

proposed rule. A comprehensive Fee Study report is available upon

request. Please refer to the FOR FURTHER INFORMATION CONTACT section of

this proposed rule for instructions on obtaining a copy of the fee

schedule.)

Figure 6.--Immigration Examinations Fee Account Proposed Fee Schedule Adjustments

--------------------------------------------------------------------------------------------------------------------------------------------------------

Asylum and

Application No. Description Processing Waiver/ refugee Total cost Proposed Current

cost exempt cost surcharge fee fee

--------------------------------------------------------------------------------------------------------------------------------------------------------

I-17....................................... Petition for Approval of $143.13 $24.71 $30.84 $198.68 $200.00 $140.00

School for Attendance by

Nonimmigrant Student.

I-90....................................... Application to Replace Alien 79.48 13.72 17.12 110.32 110.00 75.00

Registration Card.

I-102...................................... Application for Replacement/ 62.74 10.83 13.52 87.09 85.00 65.00

Initial Nonimmigrant Arrival/

Departure Record.

I-129/I-129H/I-129L........................ Petitions for Nonimmigrant 77.49 13.38 16.69 107.56 110.00 \1\ 75.00

Worker.

I-129F..................................... Petition for Alien Fiance(e). 67.45 11.64 14.53 93.62 95.00 75.00

I-130...................................... Petition for Alien Relative.. 78.75 13.59 16.96 109.30 110.00 80.00

I-131...................................... Application for Travel 67.98 11.73 14.64 94.35 95.00 70.00

Document.

I-140...................................... Petition for Alien Worker.... 81.87 14.13 17.64 113.64 115.00 75.00

[[Page 1794]]

I-485...................................... Application to Register 158.74 27.40 34.19 220.33 220.00 130.00

Permanent Residence or

Adjust Status.

I-526...................................... Immigrant Petition by Alien 250.61 43.26 53.99 347.86 350.00 155.00

Entrepreneur.

I-539...................................... Application to Extend/Change 86.22 14.88 18.58 119.68 120.00 75.00

Nonimmigrant Status.

I-600/I-600A............................... Petition to Classify Orphan 291.55 50.33 62.81 404.69 405.00 155.00

as an Immediate Relative/

Application for Advance

Processing of Orphan

Petition.

I-724...................................... Waiver Forms \2\............. 121.27 20.93 26.13 168.33 170.00 95.00

I-751...................................... Petition to Remove the 90.65 15.65 19.53 125.83 125.00 80.00

Conditions of Residence.

I-765...................................... Application for Employment 73.79 12.74 15.90 102.43 100.00 70.00

Authorization.

I-817...................................... Application for Voluntary 86.16 14.87 18.56 119.59 120.00 80.00

Departure under the Family

Unity Act.

I-824...................................... Application for Action on an 85.07 14.68 18.32 118.07 120.00 30.00

Approved Application or

Petition.

I-829...................................... Petition by Entrepreneur to 249.97 43.15 53.85 346.97 345.00 90.00

Remove Conditions.

N-400...................................... Application for 163.82 28.28 35.29 227.39 225.00 95.00

Naturalization.

N-565...................................... Application for Replacement 97.01 16.74 20.90 134.65 135.00 65.00

Naturalization/Citizenship

Document.

N-600...................................... Application for Certification 116.64 20.13 25.13 161.90 160.00 100.00

of Citizenship.

N-643...................................... Application for Certificate 90.85 15.68 19.57 126.10 125.00 80.00

of Citizenship on Behalf of

an Adopted Child.

--------------------------------------------------------------------------------------------------------------------------------------------------------

\1\ This amount represents the base fee currently charged for the Form I-129. In addition to the base fee, petitioners are currently required to add

additional amounts depending upon the number of non-immigrant workers on each petition, or whether the petition is for an extension of stay, change of

status, reclassification as a temporary worker or trainee, or to employee an intracompany transferee. The INS has simplified this fee structure by

charging a uniform fee for each type of non-immigrant worker petition filed.

\2\ Waiver Forms Include: I-191, Application for Advance Permission to Return to Unrelinquished Domicile; I-192, Application for Advance Permission to

Enter as a Nonimmigrant; I-193, Application for Waiver of Passport and/or Visa; I-212, Application to Reapply for Admission into the U.S After

Deportation; I-601, Application for Waiver on Grounds of Excludability; and I-612, Application for Waiver of the Foreign Residence Requirement.

Impact on Applicants and Petitioners

The INS recognizes that this proposed rule will have an impact on

persons who file the effected applications and petitions, with a total

impact in excess of $100 million annually. The fee increases will

affect the over 4 million applicants who file immigration adjudication

and naturalization applications and petitions each year. The financial

impact on persons who file these applications and petitions will vary;

the proposed fee increases range from $20.00 to $255.00 depending on

the type of application or petition filed. Three fees will increase by

amounts between $20.00 and $25.00; 11 fees will increase by amounts

between $30.00 and $45.00; seven fees will increase by amounts between

$60.00 and $75.00; four fees will increase by amounts between $80.00

and $90.00; and five fees will increase by amounts in excess of

$100.00. (Please refer to Figure 6 for details on the proposed fee

increases.)

During this fee setting process the INS used statistically valid

methods to determine the processing time and the related costs of

providing immigration adjudication and naturalization services. These

processing times include the time necessary to receive applications,

process data, manage records and files, adjudicate applications

(including interviewing), provide clerical support, produce cards and

certificates, and respond to inquiries. Prior fee setting efforts only

considered the adjudicative and clerical time as direct costs of the

immigration adjudication and naturalization applications and petitions.

For this reason, some applications and petitions may increase more

dramatically than others. These applications, particularly the Form N-

400, Application for Citizenship, and the Form I-600, Petition to

Classify Orphan as an Immediate Relative, require considerable time and

attention to receive, process, and adjudicate. In past fee setting

efforts, any costs that were not direct adjudicative, clerical, or card

production costs were assigned to an indirect cost pool and spread

evenly over all application and petitions types. This method obscured

the true full cost of the individual applications and petitions. The

current fee setting effort more closely aligns costs to application and

petition type.

The fee increases are necessary to fund the various immigration

adjudication and naturalization services provided by the INS. The INS

does not receive an appropriation (tax dollars) to fund these

activities and must rely on the revenue generated from its various

immigration adjudication and naturalization fees to continue providing

such services. The favorable

[[Page 1795]]

adjudication of immigration and naturalization applications and

petitions results in the granting of status, rights, and benefits upon

which it is difficult to place a monetary value. The INS accepts and

adjudicates applications and petitions that: confer legal permanent

resident, asylee, and refugee status; allow for family reunification;

permit non-immigrants to enter the United States for employment

purposes; allow legal permanent residents, asylees, and refugees to

seek employment in the United States; allow foreign students to enter

the United States for educational purposes; allow for the

classification of non-resident orphans as immediate relatives for the

purpose of adoption; provide reentry rights into the United States for

persons who may otherwise be excludable; and allow immigrants to apply

for and become citizens of the United States and partake of the

benefits of a democratic society.

Without the funding provided through these fees, the INS could not

continue to provide such services. The INS conducted a lengthy and

thorough review of the costs of providing immigration adjudication and

naturalization services and assigned those costs to the various

immigration adjudication and naturalization applications and petitions

in accordance with legislative intent and Federal cost accounting

guidelines. The fee setting process is explained in this proposed rule

and detailed documentation of the Fee Study is available from the INS

upon request. The INS attempted to set each fee at the cost of

resources consumed to providing specific services and without unduly

burdening any particular class of applicants or petitioners. The INS

has also established procedures by which applicants and petitioners may

apply for a waiver of certain fees when paying the fee constitutes a

financial hardship.

Changes in Certain Specific Fees

The INS is proposing to change the structure and eliminate several

fees. The fee for the Form I-485A, Application to Register Permanent

Residence or Adjust Status--Cuban Refugees, has been eliminated because

the INS has rescinded the use of this form.

The maximum amount payable for families filing the Form I-817,

Application for Voluntary Departure under the Family Unity Act, is also

being eliminated. The INS is changing the processing procedures for the

Form I-817. (New procedures for filing the I-817 will be addressed in a

separate rule.) Previously, applicants for Family Unity benefits who

desired employment authorization were required to file a separate Form

I-765, Application for Employment Authorization, and pay the

appropriate fee for that form. As part of the new processing procedures

for the Form I-817, the INS will now issue an Employment Authorization

Card (EAD) to each approved Form I-817 applicant. Family Unity

applicants will no longer be required to file a Form I-765 and pay the

additional fee in order to obtain an EAD. The INS had previously

established a maximum fee amount for families of four or more that

filed Forms I-817 concurrently. Most families of four or more members

who filed for Family Unity benefits had heads of households, spouses,

or minor children that wished to obtain employment authorization. The

INS recognized that the cost of filing the Forms I-817 and I-765

concurrently for multiple family members would be a financial hardship.

To mitigate this financial hardship, the INS capped the amount of the

Form I-817 fee for families of four at $225.00.

With the new procedure of issuing an EAD with each approved Form I-

817 application, the INS' processing costs will increase, but the

burden on families of four or more filing concurrent Forms I-817 will

decrease since these families will no longer be required to file the

Form I-765 and pay the additional fee.

The INS has also simplified the fee structure for the Form I-129,

Petition for Non-Immigrant Worker. Previously, the INS charged an

additional fee for petitions with named beneficiaries requesting

consulate or port-of-entry notification, and additional fees for

workers requesting a change of status or extension of stay. Since the

Form I-129 allows a petitioner to apply for several benefits on the

same form, petitioners found the fee structure very confusing, and

often submitted petitions with the wrong fee amount. This caused delays

in adjudication since any application or petition filed with the wrong

fee amount must be returned to the applicant or petitioner with a

request to re-submit the application with the correct fee. To mitigate

this confusion and prevent any delays in processing, the INS is

proposing a single fee for each Form I-129 filed, regardless of the

type of benefit requested. Future fees studies will further examine the

fee structure of the Form I-129 and refine the fee structure, if

necessary. For the same reasons, the INS is eliminating the co-

applicant fee on the Form I-539, Application to Extend or Change

Nonimmigrant Status.

Regulatory Flexibility Act

The Attorney General, in accordance with 5 U.S.C. 605(b), has

reviewed this regulation and by approving it has determined that this

rule will not have a significant economic impact on a substantial

number of small entities. The INS does acknowledge, however, that a

number of small entities, particularly those filing business-related

applications and petitions such as the Form I-129, Petition for

Nonimmigrant Worker, may be affected by this rule. For FY 1998, the INS

projects that approximately 254,000 Forms I-129 will be filed. However,

this volume represents petitions filed by a variety of businesses,

ranging from large multi-national corporations to small domestic

businesses. The INS does not have statistics on the number of small

businesses that may be affected by this rule. The INS tracks the number

of petitions filed; these volume statistics do not indicate which types

of businesses file petitions, or the size of the businesses filing the

Form I-129.

The INS conducted an exhaustive review of the costs incurred by the

INS for the processing the various immigration adjudication and

naturalization applications and petitions. The INS believes that, as a

result of this study, the proposed fees reflect, as closely as

possible, the full cost of providing the specific service provided

through the filing of an application or petition. The INS conducted its

review and adjusted its fees in accordance with statutory mandates and

Federal cost accounting standards. These statutes and standards require

the INS to recover the full cost of providing services that confer a

benefit that does not accrue to the public at large. The Form I-129

will increase from the current base fee of $75.00 to $110.00, an

increase of $35.00. While this increase is notable, it is important to

note that the immigration adjudication and naturalization fees have not

increased in the past three years; during the same period the INS has

experienced a significant increase in its costs. Additionally, the

increased cost for the Form I-129 is modest indeed in the context of

the total costs businesses incur in relocating non-immigrant workers to

the United States.

Unfunded Mandates Reform Act of 1995

This rule will not impose a mandate or enforceable duty on State,

local and tribal governments, in the aggregate, or on the private

sector, and it will not significantly or uniquely affect small

governments. This rule will only affect persons who file applications

or petitions for immigration benefits. The increase in fees is

necessary to defray the higher costs of adjudicating and

[[Page 1796]]

granting the benefits sought. The Supplementary Information portion of

this rule explains in detail the basis for calculating these fee

increases. No further actions are necessary under the provisions of the

Unfunded Mandates Reform Act of 1995.

Small Business Regulatory Enforcement Fairness Act of 1996

This rule is a major rule as defined by the Small Business

Regulatory Enforcement Act of 1996. This rule will result in an annual

effect on the economy of more than $100 million, in order to generate

the revenue necessary to fund the increased expenses of the INS

adjudication and naturalization program. The increased fees will be

paid by persons who file applications or petitions to obtain

immigration benefits.

Executive Order 12866

This

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