Reports, Forms and Recordkeeping Requirements; Agency Information Collection Activity Under OMB Review

DEPARTMENT OF TRANSPORTATION

Office of the Secretary

Reports, Forms and Recordkeeping Requirements; Agency Information

Collection Activity Under OMB Review

AGENCY: Office of the Secretary, DOT.

ACTION: Notice and request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995 (44

U.S.C. 3501 et seq.), this notice announces that the Information

Collection(ICR) abstracted below has been forwarded to the Office of

Management and Budget (OMB) for review and comment. The ICR describes

the nature of the information collection and its expected burden. The

Federal Register Notice with a 60-day comment period soliciting

comments on the following collection of information was published on

December 23, 1997, (62 FR 67107).

DATES: Comments must be submitted on or before April 1, 1998.

FOR FURTHER INFORMATION CONTACT: Judith Street, ABC-100; Federal

Aviation Administration; 800 Independence Avenue, SW.; Washington, DC

20591; Telephone number (202) 267-9895.

SUPPLEMENTARY INFORMATION:

Federal Aviation Administration (FAA)

Title: Federal Aviation Administration, Flight Standards Customer

Satisfaction Survey.

OMB Control Number: 2120-0568.

Type of Request: Revision of a currently approved collection.

Affected Public: A combination of approximately 53,625 airmen, air

operators, or air agencies are expected to respond.

Abstract: The need is for the Flight Standards Service to survey

customers in keeping with our strategic initiative to improve the

quality of our service by anticipating customer needs and responding to

the public interest. The action of conducting customer satisfaction

surveys is consistent with, and mandated by, such executive and federal

level issuances as the September 1993 Presidential Executive Order,

Vice President Gore's Report of the National Performance Review, and

the FAA's Strategic Plan. The completion of this survey is voluntary.

No assurance of confidentiality is provided as the respondents are not

asked to reveal information about themselves, except if they wish to do

so voluntarily in the comments section. Additionally, we are stating in

the questionnaires themselves that any names or identifying information

will be redacted by the contractor before a list of comments is turned

over to the FAA.

Annual Estimated Burden Hours: 12,741 hours.

Addresses: Send comments to the Office of Information and

Regulatory Affairs, Office of Management and Budget, 725-17th Street,

NW., Washington, DC 20503, Attention FAA Desk Officer.

Comments Are Invited On

Whether the proposed collection of information is necessary for the

proper performance of the functions of the Department, including

whether the information will have practical utility; the accuracy of

the Department's estimate of the burden of the proposed information

collection; ways to enhance the quality, utility and clarity of the

information to be collected; and ways to minimize the burden of the

collection of information on respondents, including the use of

automated collection techniques or other forms of information

technology.

Issued in Washington, DC, on February 23, 1998.

Vanester M. Williams,

Clearance Officer, United States Department of Transportation.

[FR Doc. 98-5273 Filed 2-27-98; 8:45 am]

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