Agency Information Collection Activities: Proposed Collection; Comment Request

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration

Agency Information Collection Activities: Proposed Collection;

Comment Request

In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction

Act of 1995 for opportunity for public comment on proposed data

collection projects, the Substance Abuse and Mental Health Services

Administration will publish periodic summaries of proposed projects. To

request more information on the proposed projects or to obtain a copy

of the data collection plans and instruments, the SAMHSA Reports

Clearance Officer on (301) 443-0525.

Comments are invited on: (a) Whether the proposed collection of

information is necessary for the proper performance of the functions of

the agency, including whether the information shall have practical

utility; (b) the accuracy of the agency's estimate of the burden of the

proposed collection of information; (c) ways to enhance the quality,

utility, and clarity of the information to be collected; and (d) ways

to minimize the burden of the collection of information on respondents,

including through the use of automated collection techniques or other

forms of information technology.

Proposed Project: Voluntary Customer Satisfaction Surveys to

Implement Executive Order 12862 in the Substance Abuse and Mental

Health Services Administration (SAMHSA)--New--Executive Order 12862

directs agencies that ``provide significant services directly to the

public'' to ``survey customers to determine the kind and quality of

services they want and their level of satisfaction with existing

services.'' SAMHSA provides significant services directly to the public

through a range of mechanisms, including publications, technical

assistance and web sites. Many of these services are focused on

information dissemination activities. The purpose of this submission is

to obtain generic approval for satisfaction surveys of SAMHSA's

customers.

The estimated annual hour burden is as follows:

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Number of Total hour

Type of survey respondents Hours/response Total hours Wage rate cost

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Focus groups.................... 100 2.50 250 $20.00 $5,000

Mail/telephone/e-mail surveys... 8,000 .25 2,000 20.00 40,000

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Total..................... 8,100 .............. 2,250 20.00 45,000

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Send comments to Nancy Pearce, SAMHSA Reports Clearance Officer,

Room 16-105, Parklawn Building, 5600 Fishers Lane, Rockville, MD 20857.

Written comments should be received within 60 days of this notice.

Dated: July 16, 1998.

Richard Kopanda,

Executive Officer, SAMHSA.

[FR Doc. 98-19612 Filed 7-22-98; 8:45 am]

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