Global Express Guaranteed
Federal RegisterSep 29, 2000
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POSTAL SERVICE
39 CFR Part 20
Global Express Guaranteed
AGENCY:
Postal Service.
ACTION:
Amendment to interim rule.
SUMMARY:
The Postal Service is amending the interim rule on Priority Mail Global Guaranteed service to establish it as a permanent international mail service, to announce a name change, and to expand the service to include a new classification for non-document (merchandise) shipments. This interim rule will also extend the optional insurance coverage to non-documents and establish and publish rates for the non-document service. This interim rule corrects and amends the interim rule published on August 28, 2000, 65 FR 52023-52028.
EFFECTIVE DATE:
October 1, 2000. Comments on the amendment to the interim rule must be received on or before Ocotber 30, 2000.
ADDRESSES:
Written comments should be mailed or delivered to Business Initiatives, Expedited/Package Services, U.S. Postal Service, 200 E Mansell Court, Suite 300, Roswell GA 30076-4850. Copies of all written comments will be available for public inspection between 9 a.m. and 4 p.m., Monday through Friday, in Business Initiatives, 200 E Mansell Court, Suite 300, Roswell GA.
FOR FURTHER INFORMATION CONTACT:
Malcolm E. Hunt, (770) 360-1104.
SUPPLEMENTARY INFORMATION:
On April 19, 1999, the Postal Service announced in the
Federal Register
(64 FR 19039-19042) the introduction of Priority Mail Global Guaranteed (PMGG) service on an interim basis. With PMGG, the USPS provided customers with a fully featured premium international service for documents with full track and trace capability. This service was initially available from 3,000 retail locations for delivery to a total of 19 countries.
On November 4, 1999, the Postal Service announced in the
Federal Register
(64 FR 60106-60109) the expansion of PMGG service to permit acceptance at a total of 10,000 retail locations, with destinating locations being expanded to 65 countries and territories.
On May 26, 2000, the Postal Service announced in the
Federal Register
(65 FR 34096-34101) the further expansion of PMGG service to a total of 202 destinating countries and territories. A revised rate structure was also introduced.
On August 28, 2000, the Postal Service announced in the
Federal Register
(65 FR 52023-52028) a further expansion of PMGG service. The number of retail locations was increased to a total of 20,000, document service rates were adjusted, optional document reconstruction insurance was increased to $2,499, and delivery service was extended to China. An incorrect listing of 3-digit ZIP Codes was included in the list of participating post offices in this rule. The correct list of participating post offices by 3-digit ZIP Code is incorporated in this interim rule.
Based on the successive and successful expansion of PMGG service, the Postal Service has determined to establish it as a permanent international mail service. To effectuate this change, the Postal Service is changing the name of the service to Global Express Guaranteed (GXG) and completing the expansion to include a new classification for merchandise shipments. GXG will now consist of two mail classifications:
a. GXG Document service.
b. GXG Non-Document service.
The GXG Document service mail classification is for shipments that
contain only documents and general correspondence for which no duty is assessed by the customs authority of the destinating country. This mail classification is a designated letter mail class pursuant to 39 U.S.C. 3623(d) and, as such, is sealed against inspection by the Postal Service. These Document service shipments may be subject to inspection in the destinating country for purposes of compliance with the customs requirements of the destinating country. The rate structure for Document service is separate and distinct from the rate structure for Non-Document service.
The GXG Non-Document service mail classification is for shipments that do not contain documents or general correspondence and for which duty may be assessed by the customs authority of the destinating country. Merchandise and all other dutiable items may be shipped using only this GXG classification. As such, this mail classification is not a letter mail class pursuant to 39 U.S.C. 3623(d). In order to provide for expedited customs clearance of these dutiable shipments, Non-Document service shipments will be subject to inspection by, among others, the Postal Service and its designated agents for purposes of aviation (air) security and to determine that the contents are eligible for shipment via Non-Document service and that the contents are adequately declared on the GXG Air Waybill/Shipping Invoice to permit expedited customs clearance. These Non-Document service shipments may also be subject to inspection in the destinating country for purposes of compliance with the customs requirements of the destinating country. The rate structure for Non-Document service is separate and distinct from the rate structure for Document service and reflects the generally higher costs inherent with handling dutiable shipments. Non-Document service is not available to some countries to which Document service is provided. See the following listing of destinating countries for specific availability.
Destinating Countries and Rate Groups
For rate purposes, destinating countries and territories have been placed into one of eight rate groups as set forth below.
Country
Document service rate group
Non-document service rate group
Afghanistan
(
1
)
(
1
)
Albania
8
8
Algeria
8
8
Andorra
6
6
Angola
8
8
Anguilla
7
7
Antigua & Barbuda
7
7
Argentina
5
5
Armenia
8
8
Aruba
7
7
Ascension
(
1
)
(
1
)
Australia
4
4
Austria
6
6
Azerbaijan
8
8
Bahamas
7
7
Bahrain
4
4
Bangladesh
4
4
Barbados
7
7
Belarus
8
8
Belgium
3
3
Belize
5
5
Benin
8
8
Bermuda
7
7
Bhutan
5
5
Bolivia
5
5
Bosnia-Herzegovina
8
8
Botswana
8
8
Brazil
5
5
British Virgin Islands
7
7
Brunei Darussalam
8
8
Bulgaria
8
8
Burkina Faso
8
8
Burma (Myanmar)
8
8
Burundi
8
8
Cambodia
8
8
Cameroon
8
8
Canada
1
1
Cape Verde
8
8
Cayman Islands
7
7
Central African Republic
8
8
Chad
8
8
Chile
5
5
China
4
4
Colombia
5
5
Comoros
8
8
Congo, Democratic Republic of the
8
8
Congo, Republic of the (Brazzaville)
8
8
Costa Rica
5
5
Cote d'Ivoire (Ivory Coast)
8
8
Croatia
8
8
Cuba
8
(
1
)
Cyprus
4
4
Czech Republic
8
8
Denmark
6
6
Djibouti
8
8
Dominica
7
7
Dominican Republic
7
7
Ecuador
5
5
Egypt
4
(
1
)
El Salvador
5
5
Equatorial Guinea
8
8
Eritrea
8
8
Estonia
8
8
Ethiopia
8
8
Falkland Islands
5
5
Faroe Islands
6
6
Fiji
5
5
Finland
6
6
France
3
3
French Guiana
5
(
1
)
French Polynesia
8
8
Gabon
8
8
Gambia
8
8
Georgia, Republic of
8
8
Germany
3
3
Ghana
8
8
Gibraltar
6
6
Great Britain & Northern Ireland
3
3
Greece
6
6
Greenland
6
6
Grenada
7
7
Guadeloupe
7
7
Guatemala
5
5
Guinea
8
8
Guinea-Bissau
8
8
Guyana
5
5
Haiti
7
7
Honduras
5
5
Hong Kong
3
3
Hungary
8
8
Iceland
6
6
India
4
4
Indonesia
4
4
Iran
4
(
1
)
Iraq
(
1
)
(
1
)
Ireland (Eire)
3
3
Israel
4
4
Italy
3
3
Jamaica
7
7
Japan
(
1
)
(
1
)
Jordan
4
4
Kazakhstan
8
8
Kenya
8
8
Kiribati
8
8
Korea, Democratic People's Republic of (North)
(
1
)
(
1
)
Korea, Republic of (South)
4
4
Kuwait
4
4
Kyrgyzstan
8
8
Laos
8
8
Latvia
8
8
Lebanon
4
4
Lesotho
8
8
Liberia
8
8
Libya
(
1
)
(
1
)
Liechtenstein
6
6
Lithuania
8
8
Luxembourg
3
3
Macao
3
3
Macedonia, Republic of
8
8
Madagascar
8
8
Malawi
8
8
Malaysia
4
4
Maldives
8
8
Mali
8
8
Malta
6
6
Martinique
7
7
Mauritania
8
8
Mauritius
8
8
Mexico
2
2
Moldova
8
8
Mongolia
8
8
Montserrat
7
7
Morocco
8
8
Mozambique
8
8
Namibia
8
8
Nauru
8
8
Nepal
8
8
Netherlands
3
3
Netherlands Antilles
7
7
New Caledonia
5
5
New Zealand
4
4
Nicaragua
5
5
Niger
8
8
Nigeria
8
8
Norway
6
6
Oman
4
4
Pakistan
4
4
Panama
5
5
Papua New Guinea
5
5
Paraguay
5
5
Peru
5
5
Philippines
4
4
Pitcairn Island
(
1
)
(
1
)
Poland
8
8
Portugal
6
6
Qatar
4
4
Reunion
8
8
Romania
8
8
Russia
8
8
Rwanda
8
8
St. Christopher (St. Kitts) & Nevis
7
7
Saint Helena
(
1
)
(
1
)
Saint Lucia
7
7
Saint Pierre & Miquelon
1
1
Saint Vincent & Grenadines
7
7
San Marino
3
3
Sao Tome & Principe
8
8
Saudi Arabia
4
4
Senegal
8
8
Serbia-Montenegro (Yugoslavia)
8
8
Seychelles
8
8
Sierra Leone
8
8
Singapore
3
3
Slovak Republic (Slovakia)
8
8
Slovenia
8
8
Solomon Islands
8
8
Somalia
8
8
South Africa
8
8
Spain
6
6
Sri Lanka
4
4
Sudan
(
1
)
(
1
)
Suriname
5
5
Swaziland
8
8
Sweden
6
6
Switzerland
6
6
Syrian Arab Republic (Syria)
4
(
1
)
Taiwan
3
3
Tajikistan
8
8
Tanzania
8
8
Thailand
4
4
Togo
8
8
Tonga
8
8
Trinidad & Tobago
7
7
Tristan da Cunha
(
1
)
(
1
)
Tunisia
8
8
Turkey
4
4
Turkmenistan
8
8
Turks & Caicos Islands
7
7
Tuvalu
8
8
Uganda
8
8
Ukraine
8
8
United Arab Emirates
4
4
Uruguay
5
5
Uzbekistan
8
8
Vanuatu
5
5
Vatican City
3
3
Venezuela
5
5
Vietnam
4
4
Wallis & Futuna Islands
4
4
Western Samoa
4
4
Yemen
4
4
Zambia
8
8
Zimbabwe
8
8
1
No service.
Although the Postal Service is exempted by 39 U.S.C. 410(a) from the advance notice requirements of the Administrative Procedure Act regarding proposed rulemaking (5 U.S.C. 553), the Postal Service invites public comment on the amendment to the interim rule at the above address.
The Postal Service is amending the
International Mail Manual,
which is incorporated by reference in the Code of Federal Regulations. See 39 CFR 20.1.
A transmittal letter changing the relevant pages in the
International Mail Manual
will be published and automatically transmitted to all subscribers. Notice of issuance of the transmittal will be published in the
Federal Register
as provided by 39 CFR 20.3.
On or about September 26, 2000, the Postal Service announced in the
Federal Register
a proposed rule that would amend and renumber provisions in the
International Mail Manual.
If that rule is adopted, GXG will be found in Section 210 of chapter 2 of the
International Mail Manual.
List of Subjects in 39 CFR Part 20
Foreign relations, International postal service.
PART 20—[AMENDED]
1. The authority citation for 39 CFR Part 20 continues to read as follows:
Authority:
5 U.S.C. 552(a); 39 U.S.C. 401, 404, 407, 408.
2. Chapter 2 of the International Mail Manual is amended as follows:
2 CONDITIONS FOR MAILING
210 EXPRESS MAIL INTERNATIONAL SERVICE
215 GLOBAL EXPRESS GUARANTEED
215.1 Description
215.11 General
Global Express Guaranteed (GXG) service is an international expedited delivery service provided through an alliance with DHL Worldwide Express, Inc. It provides reliable, high-speed, guaranteed, and time-definite service from selected post offices in the United States to a large number of international destinations. (See Countries and Cities Served Section of the Global Express Guaranteed Service Guide for destination service commitments.) GXG delivery service is guaranteed to meet the specified service standards or the postage paid may be refunded. Liability insurance is provided for lost or damaged shipments. See 215.54.
215.12 Allowable Contents
Documents and general correspondence (non-dutiable items) and non-documents (all dutiable items including merchandise) may be shipped using GXG service. See 215.2 for classification and rate treatment of specific shipments based on content. The allowable contents for GXG shipments may also be restricted by the destinating country. Refer to the Global Express Guaranteed Service Guide for the definition of allowable contents for each destinating country. Senders are responsible for determining if their item is allowable despite any statement made in the Global Express Guaranteed Service Guide, GXG Website, or by a postal employee or the Postal Service's agents.
215.2 Mail Classifications
215.21 Global Express Guaranteed Document Service
The GXG Document service mail classification is for shipments that contain only documents and general correspondence for which no duty is assessed by the customs authority of the destinating country (non-dutiable shipments). Packages shipped by GXG Document service are sealed against inspection by the Postal Service or other U.S. agencies and authorities. These Document service shipments may be subject to inspection in the destinating country for purposes of compliance with the customs requirements of the destinating country. The postage rates applicable to Document service shipments are set forth in 215.61 and
are separate and distinct from the postage rates for Non-Document service.
215.22 Global Express Guaranteed Non-Document Service
The GXG Non-Document service mail classification is for shipments that do not contain documents or general correspondence and for which duty may be assessed by the customs authority of the destinating country. Merchandise and all other dutiable items may be shipped using only this GXG classification. Non-Document service shipments are not sealed against inspection under 39 U.S.C. 3623(d). Non-Document service shipments will be subject to inspection by the Postal Service and its designated agents for purposes of aviation (air) security and to determine that the contents are eligible for shipment via Non-Document service and that the contents are adequately declared on the GXG Air Waybill/Shipping Invoice to permit expedited customs clearance. These Non-Document service shipments may also be subject to inspection in the destinating country for purposes of compliance with the customs requirements of the destinating country. Non-Document service is not available to some countries to which Document service is provided. See the listing of destinating countries in 215.32 for specific availability. The postage rates applicable to Non-Document service shipments are set forth in 215.62 and are separate and distinct from the postage rates for Document service.
215.3 Service Areas
215.31 Origins
GXG items must be entered through selected post offices that are located in the following ZIP Code areas. Check with your local post office or review the Global Express Guaranteed Service Guide for a participating post office near you.
State
ZIP Code Areas
AL—Alabama
352, 356-358, 361-362, 366, 368.
AR—Arkansas
722-723.
AZ—Arizona
850, 852-853, 857.
CA—California
900, 902-908, 910-922, 926-928, 937, 939-941, 943-951, 954.
CO—Colorado
800-803, 805-806, 808-810.
CT—Connecticut
060-069.
DC—District of Columbia
200, 202-203, 205.
DE—Delaware
197-199.
FL—Florida
320-323, 326-338, 342, 344, 346-347, 349.
GA—Georgia
300-319.
IA—Iowa
500-504, 506-507, 510-511, 515-516, 520, 522-528.
IL—Illinois
600-620, 622, 625-627, 629.
IN—Indiana
460-479.
KS—Kansas
660-662, 667, 674, 676.
KY—Kentucky
400-406, 410-416, 421-424, 427.
LA—Louisiana
700-701, 703-704, 707-708.
MA—Massachusetts
010-027.
MD—Maryland
206-212, 214, 217, 219.
ME—Maine
039-041.
MI—Michigan
480-497.
MN—Minnesota
550-551, 553-554, 558-563.
MO—Missouri
630-631, 633, 636-641, 644-648, 654-658.
MS—Mississippi
383, 386, 389, 392, 394-395.
MT—Montana
591.
NC—North Carolina
270-282, 286.
NE—Nebraska
680-681, 685-687.
NH—New Hampshire
010-011, 030-034, 036-038.
NJ—New Jersey
070-089.
NM—New Mexico
871.
NY—New York
100-101, 103-149.
OH—Ohio
430-458.
OK—Oklahoma
730-731, 734-738, 740-741, 743-748.
OR—Oregon
972.
PA—Pennsylvania
150-176, 178-179, 189-191, 193-196.
PR—Puerto Rico
006-007, 009.
RI—Rhode Island
028-029.
SC—South Carolina
297-299.
SD—South Dakota
570-571.
TN—Tennessee
370-374, 376-385.
TX—Texas
750-756, 759-764, 768-770, 772-778, 780-782, 784, 791, 794-796.
UT—Utah
840-841, 843-847.
VA—Virginia
201, 220-227, 230-239.
VI—Virgin Islands
008.
VT—Vermont
054, 056.
WA—Washington
980-985, 988-989.
WI—Wisconsin
530-532, 534, 537, 540, 543, 546-549.
WV—West Virginia
250-257, 260, 267.
WY—Wyoming
820.
215.32 Destinating Countries and Rate Groups
GXG service is available to the following destinating countries and territories. For rate purposes, countries have been placed into one of eight rate groups.
Country
Document Service Rate Group
Non-Document Service Rate Group
Afghanistan
(
1
)
(
1
)
Albania
8
8
Algeria
8
8
Andorra
6
6
Angola
8
8
Anguilla
7
7
Antigua & Barbuda
7
7
Argentina
5
5
Armenia
8
8
Aruba
7
7
Ascension
(
1
)
(
1
)
Australia
4
4
Austria
6
6
Azerbaijan
8
8
Bahamas
7
7
Bahrain
4
4
Bangladesh
4
4
Barbados
7
7
Belarus
8
8
Belgium
3
3
Belize
5
5
Benin
8
8
Bermuda
7
7
Bhutan
5
5
Bolivia
5
5
Bosnia-Herzegovina
8
8
Botswana
8
8
Brazil
5
5
British Virgin Islands
7
7
Brunei Darussalam
8
8
Bulgaria
8
8
Burkina Faso
8
8
Burma (Myanmar)
8
8
Burundi
8
8
Cambodia
8
8
Cameroon
8
8
Canada
1
1
Cape Verde
8
8
Cayman Islands
7
7
Central African Republic
8
8
Chad
8
8
Chile
5
5
China
4
4
Colombia
5
5
Comoros
8
8
Congo, Democratic Republic of the
8
8
Congo, Republic of the (Brazzaville)
8
8
Costa Rica
5
5
Cote d'Ivoire (Ivory Coast)
8
8
Croatia
8
8
Cuba
8
(
1
)
Cyprus
4
4
Czech Republic
8
8
Denmark
6
6
Djibouti
8
8
Dominica
7
7
Dominican Republic
7
7
Ecuador
5
5
Egypt
4
(
1
)
El Salvador
5
5
Equatorial Guinea
8
8
Eritrea
8
8
Estonia
8
8
Ethiopia
8
8
Falkland Islands
5
5
Faroe Islands
6
6
Fiji
5
5
Finland
6
6
France
3
3
French Guiana
5
(
1
)
French Polynesia
8
8
Gabon
8
8
Gambia
8
8
Georgia, Republic of
8
8
Germany
3
3
Ghana
8
8
Gibraltar
6
6
Great Britain & Northern Ireland
3
3
Greece
6
6
Greenland
6
6
Grenada
7
7
Guadeloupe
7
7
Guatemala
5
5
Guinea
8
8
Guinea-Bissau
8
8
Guyana
5
5
Haiti
7
7
Honduras
5
5
Hong Kong
3
3
Hungary
8
8
Iceland
6
6
India
4
4
Indonesia
4
4
Iran
4
(
1
)
Iraq
(
1
)
(
1
)
Ireland (Eire)
3
3
Israel
4
4
Italy
3
3
Jamaica
7
7
Japan
(
1
)
(
1
)
Jordan
4
4
Kazakhstan
8
8
Kenya
8
8
Kiribati
8
8
Korea, Democratic People's Republic of (North)
(
1
)
(
1
)
Korea, Republic of (South)
4
4
Kuwait
4
4
Kyrgyzstan
8
8
Laos
8
8
Latvia
8
8
Lebanon
4
4
Lesotho
8
8
Liberia
8
8
Libya
(
1
)
(
1
)
Liechtenstein
6
6
Lithuania
8
8
Luxembourg
3
3
Macao
3
3
Macedonia, Republic of
8
8
Madagascar
8
8
Malawi
8
8
Malaysia
4
4
Maldives
8
8
Mali
8
8
Malta
6
6
Martinique
7
7
Mauritania
8
8
Mauritius
8
8
Mexico
2
2
Moldova
8
8
Mongolia
8
8
Montserrat
7
7
Morocco
8
8
Mozambique
8
8
Namibia
8
8
Nauru
8
8
Nepal
8
8
Netherlands
3
3
Netherlands Antilles
7
7
New Caledonia
5
5
New Zealand
4
4
Nicaragua
5
5
Niger
8
8
Nigeria
8
8
Norway
6
6
Oman
4
4
Pakistan
4
4
Panama
5
5
Papua New Guinea
5
5
Paraguay
5
5
Peru
5
5
Philippines
4
4
Pitcairn Island
(
1
)
(
1
)
Poland
8
8
Portugal
6
6
Qatar
4
4
Reunion
8
8
Romania
8
8
Russia
8
8
Rwanda
8
8
St. Christopher (St. Kitts) & Nevis
7
7
Saint Helena
(
1
)
(
1
)
Saint Lucia
7
7
Saint Pierre & Miquelon
1
1
Saint Vincent & Grenadines
7
7
San Marino
3
3
Sao Tome & Principe
8
8
Saudi Arabia
4
4
Senegal
8
8
Serbia-Montenegro (Yugoslavia)
8
8
Seychelles
8
8
Sierra Leone
8
8
Singapore
3
3
Slovak Republic (Slovakia)
8
8
Slovenia
8
8
Solomon Islands
8
8
Somalia
8
8
South Africa
8
8
Spain
6
6
Sri Lanka
4
4
Sudan
(
1
)
(
1
)
Suriname
5
5
Swaziland
8
8
Sweden
6
6
Switzerland
6
6
Syrian Arab Republic (Syria)
4
(
1
)
Taiwan
3
3
Tajikistan
8
8
Tanzania
8
8
Thailand
4
4
Togo
8
8
Tonga
8
8
Trinidad & Tobago
7
7
Tristan da Cunha
(
1
)
(
1
)
Tunisia
8
8
Turkey
4
4
Turkmenistan
8
8
Turks & Caicos Islands
7
7
Tuvalu
8
8
Uganda
8
8
Ukraine
8
8
United Arab Emirates
4
4
Uruguay
5
5
Uzbekistan
8
8
Vanuatu
5
5
Vatican City
3
3
Venezuela
5
5
Vietnam
4
4
Wallis & Futuna Islands
4
4
Western Samoa
4
4
Yemen
4
4
Zambia
8
8
Zimbabwe
8
8
1
No service.
GXG service is available to all locations that are referenced in the Individual Country Listings except for the following:
Afghanistan
Ascension
Iraq
Japan
Korea, Democratic People's Republic of (North)
Libya
Pitcairn Island
Saint Helena
Sudan
Tristan de Cunha
The following countries are limited to GXG Document service only:
Cuba
Egypt
French Guiana
Iran
Syrian Arab Republic (Syria)
215.4 Service Guarantee
215.41 General
The Postal Service guarantees delivery within the service standards specified in the Global Express Guaranteed Service Guide or the sender may be entitled to a full refund of the postage paid. For the purpose of the service guarantee, the date and time of delivery, attempted delivery, or availability for delivery constitutes delivery.
215.42 Transit Days for Non-Document Service
For GXG Non-Document service, total transit days may be affected by general customs delays, specific customs commodity delays, holidays observed in the destinating country, and other factors beyond the Postal Service's control. See Terms and Conditions on the GXG Air Waybill/Shipping Invoice or in the Global Express Guaranteed Service Guide for details.
215.5 Inquiries, Postage Refunds, and Indemnity Claims
215.51 Inquiries
Inquiries concerning the delivery of GXG items are made by calling 800-222-1811 or through the Postal Service Website.
215.52 Postage Refunds
Postage may be refunded if a shipment tendered at a designated post office before the specified deposit time is not delivered or if delivery is not attempted before 5:00 p.m. local time in the delivery location in accordance with the guaranteed delivery standards in the Global Express Guaranteed Service Guide. The mailer may file requests for postage refunds only by contacting a customer service representative at 800-222-1811. The original receipt of the GXG Air Waybill/Shipping Invoice is required when filing a claim for a postage refund. Requests for postage refunds must be made no later than 30 days from the date of shipment. The GXG customer service office will adjudicate refunds for GXG. The GXG customer service office can be contacted at 800-222-1811. Final approval and payment will be made by the Postal Service.
Refunds will not be made if delivery was attempted but could not be made, if the delivery address was incomplete or inaccurate, or if the shipment was delayed by circumstances outside the control of the Postal Service or its agents (as defined in the Global Express Guaranteed Service Guide).
215.53 Indemnity Claims
215.531 Claims for Document Service Shipments
If a Document service shipment is lost or damaged, the sender may file a claim for document reconstruction costs, subject to 215.54. All claims must be initiated within 30 days of the shipment date by contacting a customer service representative at 800-222-1811. The representative will provide more details on how to file a claim. The original receipt of the GXG Air Waybill/Shipping Invoice must be included when filing a claim. Consult the Global Express Guaranteed Service Guide for limitations and restrictions on indemnity payments for GXG items. The GXG customer service office will adjudicate refunds for GXG. The GXG customer service office can be contacted at 800-222-1811. Final approval and payment will be made by the Postal Service.
215.532 Claims for Non-Document Service Shipments
If a Non-Document service shipment is lost or damaged, the sender may file a claim for the declared value of the shipment costs, subject to 215.54. All claims must be initiated within 30 days of the shipment date by contacting a customer service representative at 800-222-1811. The representative will provide more details on how to file a claim. The original receipt of the GXG Air Waybill/Shipping Invoice must be included when filing a claim. Consult the Global Express Guaranteed Service Guide for limitations and restrictions on indemnity payments for GXG items. The GXG customer service office will adjudicate refunds for GXG. The GXG customer service office can be contacted at 800-222-1811. Final approval and payment will be made by the Postal Service.
215.54 Extent of Postal Service Liability for Lost or Damaged Contents
215.541 Document Service Shipments
Liability for a lost or damaged Document service shipment is limited to the lowest of the following:
a. $100 or the amount of additional optional insurance purchased.
b. The actual amount of the loss or damage.
c. The actual value of the contents.
“Actual value” means the lowest cost of replacing, reconstructing or reconstituting the Allowable Contents of the shipment (determined at the time and place of acceptance).
215.542 Non-Document Service Shipments
Liability for a lost or damaged Non-Document service shipment is limited to the lowest of the following:
a. $100 or the amount of additional optional insurance purchased.
b. The actual amount of the loss or damage.
c. The actual value of the contents.
“Actual value” means the lowest cost of replacing, reconstructing, or reconstituting the Allowable Contents of the shipment (determined at the time and place of acceptance).
215.55 Insurance
215.551 Insurance for Document Service Shipments
Document reconstruction insurance (the reasonable costs incurred in reconstructing duplicates of nonnegotiable documents mailed), up to $100 per shipment, is included at no additional charge. Additional document reconstruction insurance may be purchased for Document service shipments, as outlined in section 215.553, not to exceed the total cost of reconstruction, $2,499, or a lesser amount as limited by country, content, or value. Coverage, terms, and limitations are subject to change.
215.552 Insurance for Non-Document Service Shipments
Non-Document insurance for loss, damage, or rifling, up to $100 per shipment, is included at no additional charge. Additional Non-Document insurance may be purchased for shipments, as outlined in section 215.553, not to exceed the total declared shipment value, $2,499, or a lesser amount as limited by country, content, or value. Coverage, terms, and limitations are subject to change.
215.553 Insurance Fees
Insurance amount
Fee
$100
No Fee.
$200
$0.70.
$300
$1.40.
$400
$2.10.
$500
$2.80.
For document reconstruction insurance or non-document insurance coverage above $500, add $0.70 per $100 or fraction thereof, up to a maximum of $2,499 per shipment.
$2,499
$16.80.
215.6 Postage
215.61 Document Service Rates/Groups
Weight not over (lbs.)
Rate group 1
Rate group 2
Rate group 3
Rate group 4
Rate group 5
Rate group 6
Rate group 7
Rate group 8
0.5
$19
$20
$24
$29
$40
$28
$24
$60
1
28
28
30
38
46
41
35
68
2
33
35
38
47
56
51
41
79
3
35
41
45
54
70
57
48
91
4
38
45
53
61
84
63
54
102
5
41
50
61
68
97
70
60
114
6
43
53
67
75
110
75
65
126
7
46
56
71
81
122
81
70
138
8
48
60
75
88
134
86
74
150
9
50
63
80
95
147
91
79
162
10
53
65
84
99
156
97
82
170
11
55
68
87
104
166
100
86
181
12
57
71
91
110
176
104
90
193
13
60
74
94
115
186
108
94
205
14
62
76
98
120
196
112
98
216
15
64
79
101
125
205
116
102
228
16
67
82
104
131
214
120
106
239
17
69
84
108
136
222
124
110
250
18
71
87
111
141
229
128
114
261
19
74
90
115
146
237
132
118
272
20
76
92
118
151
244
136
122
283
21
78
95
121
156
251
139
126
292
22
80
97
125
161
259
143
130
301
23
82
100
128
166
266
147
134
308
24
85
103
132
171
274
151
138
315
25
87
105
135
176
281
155
142
323
26
89
108
138
181
289
159
146
330
27
91
110
142
185
296
163
150
337
28
93
113
145
190
304
167
153
345
29
95
115
148
195
311
171
157
352
30
98
119
153
202
322
177
163
363
31
100
122
157
207
329
181
167
371
32
102
124
160
212
337
185
171
378
33
104
126
164
217
344
189
175
386
34
107
127
167
222
352
193
179
393
35
109
129
170
227
360
197
183
401
36
111
131
174
231
367
201
187
408
37
113
133
177
236
375
205
191
416
38
115
135
181
241
382
209
195
423
39
117
137
184
246
389
213
199
430
40
119
139
187
251
395
217
203
438
41
121
141
191
256
402
221
207
445
42
125
143
194
261
409
225
211
453
43
127
145
198
266
416
229
215
460
44
129
146
201
271
423
233
219
468
45
132
148
205
275
430
237
223
475
46
134
150
208
280
437
241
227
482
47
136
151
211
285
443
245
231
490
48
138
153
215
290
450
249
235
497
49
141
155
218
295
457
253
239
505
50
143
158
224
303
469
259
245
518
51
147
160
227
308
476
259
249
533
52
149
160
231
313
483
267
253
533
53
151
164
234
318
490
271
257
549
54
154
164
238
323
497
275
261
549
55
155
167
241
328
504
278
265
562
56
157
167
245
333
511
283
270
562
57
157
170
248
338
518
286
274
574
58
157
170
251
343
524
291
278
574
59
157
173
255
348
531
294
282
587
60
157
173
258
353
538
299
285
587
61
164
176
262
358
545
302
290
602
62
165
176
265
362
551
308
292
602
63
167
179
269
367
559
310
298
617
64
168
179
272
372
562
316
298
617
65
169
182
276
377
573
318
305
632
66
169
182
279
382
573
324
305
632
67
169
186
282
387
584
326
313
647
68
169
186
286
392
584
332
313
647
69
169
189
289
397
595
334
320
662
70
169
189
293
402
595
340
320
662
215.62 Non-Document Service Rates/Groups
Weight not over (lbs.)
Rate group 1
Rate group 2
Rate group 3
Rate group 4
Rate group 5
Rate group 6
Rate group 7
Rate group 8
1
$33
$34
$39
$45
$52
$47
$40
$75
2
38
40
46
52
65
55
46
89
3
40
46
53
59
79
62
53
101
4
43
50
60
66
93
68
59
112
5
46
55
67
73
106
75
65
124
6
48
58
72
80
119
80
70
136
7
51
61
76
86
131
86
75
148
8
53
65
80
93
143
91
79
160
9
55
68
85
100
156
96
84
172
10
58
70
89
104
165
102
87
180
11
60
73
92
109
175
105
91
191
12
62
76
96
115
185
109
95
203
13
65
79
99
120
195
113
99
215
14
67
81
103
125
205
117
103
226
15
69
84
106
130
214
121
107
238
16
72
87
109
136
223
125
111
249
17
74
89
113
141
231
129
115
260
18
76
92
116
146
238
133
119
271
19
79
95
120
151
246
137
123
282
20
81
97
123
156
253
141
127
293
21
83
100
126
161
260
144
131
302
22
85
102
130
166
268
148
135
311
23
87
105
133
171
275
152
139
318
24
90
108
137
176
283
156
143
325
25
92
110
140
181
290
160
147
333
26
94
113
143
186
298
164
151
340
27
96
115
147
190
305
168
155
347
28
98
118
150
195
313
172
158
355
29
100
120
153
200
320
176
162
362
30
103
124
158
207
331
182
168
373
31
105
127
162
212
338
186
172
381
32
107
129
165
217
346
190
176
388
33
109
131
169
222
353
194
180
396
34
112
132
172
227
361
198
184
403
35
114
134
175
232
369
202
188
411
36
116
136
179
236
376
206
192
418
37
118
138
182
241
384
210
196
426
38
120
140
186
246
391
214
200
433
39
122
142
189
251
398
218
204
440
40
124
144
192
256
404
222
208
448
41
126
146
196
261
411
226
212
455
42
130
148
199
266
418
230
216
463
43
132
150
203
271
425
234
220
470
44
134
151
206
276
432
238
224
478
45
137
153
210
280
439
242
228
485
46
139
155
213
285
446
246
232
492
47
141
156
216
290
452
250
236
500
48
143
158
220
295
459
254
240
507
49
146
160
223
300
466
258
244
515
50
148
163
229
308
478
264
250
528
51
152
165
232
313
485
264
254
543
52
154
165
236
318
492
272
258
543
53
156
169
239
323
499
276
262
559
54
159
169
243
328
506
280
266
559
55
160
172
246
333
513
283
270
572
56
162
172
250
338
520
288
275
572
57
162
175
253
343
527
291
279
584
58
162
175
256
348
533
296
283
584
59
162
178
260
353
540
299
287
597
60
162
178
263
358
547
304
290
597
61
169
181
267
363
554
307
295
612
62
170
181
270
367
560
313
297
612
63
172
184
274
372
568
315
303
627
64
173
184
277
377
571
321
303
627
65
174
187
281
382
582
323
310
642
66
174
187
284
387
582
329
310
642
67
174
191
287
392
593
331
318
657
68
174
191
291
397
593
337
318
657
69
174
194
294
402
604
339
325
672
70
174
194
298
407
604
345
325
672
215.63 Payment of Postage
215.631 Methods of Payment
Both GXG Document service shipments and Non-Document service shipments may be paid by postage stamps, postage validation imprinter (PVI) labels, or postage meter stamps.
215.632 Official Mail
GXG shipments that are originated by federal agencies and departments are subject to the same postage payment requirements, weight and size limits, customs requirements, and general conditions for mailing as GXG shipments that are originated by non-governmental entities.
Both GXG Document Service shipments and Non-Document service shipments mailed by Postal Service entities must bear the G-10 permit indicia that is prescribed for all USPS official mail. There is a 70-pound weight limit for USPS-originated GXG shipments going to all authorized destinating countries. See section 144.2.
215.7 Weight and Size Limits
215.71 General
The weight, dimensional weight, and size limits set forth in this section are the same for both GXG Document service shipments and Non-Document service shipments.
215.72 Weight Limits
The maximum weight is 70 pounds.
215.73 Dimensional Weight
The equation for determining dimensional weight is as follows:
Dimensional Weight = (Length × Width × Height)/166
When determining the dimensional weight, each individual measurement must be rounded down to the nearest whole inch.
215.74 Size Limits
215.741 Minimum Size
Items must be large enough—approximately 9 inches in height and 12 inches in length—so that a GXG Air Waybill/Shipping Invoice can be affixed on the face of the item.
215.742 Maximum Size
Length and girth combined may not exceed 108 inches. Individual dimensions may not exceed 46 inches in length, 35 inches in width, and 46 inches in height.
215.8 Preparation Requirements
215.81 Preparation by the Sender
a. Prepare the item as a flat or package using either the GXG envelope provided by the Postal Service or mailer-supplied packaging. Mailers using their own envelope or wrapping must also affix a GXG sticker (Item 107RGG3) to the front and back of the item.
b. Complete the GXG Air Waybill/Shipping Invoice (Item 11FGG1) to show the complete address of the sender and addressee. Items cannot be addressed to a post office box or an APO or FPO address.
c. Global Express Guaranteed Document Service Shipment Preparation: Complete the Shipment Details to show the contents in detail including description and estimated cost of reconstruction. A separate customs declaration is not used. Sign and date the mailer agreement.
d. Global Express Guaranteed Non-Document Service Shipment Preparation: Complete the Shipment Details to show the contents in detail including description, valuation, and country of manufacture. Non-Document service shipments cannot have a value that exceeds $2,499. A separate customs declaration is not used. Sign and date the mailer agreement.
215.82 Preparation by Acceptance Employee
a. Check that the sender has properly completed the GXG Air Waybill/Shipping Invoice.
b. Complete the postage transaction if the item is not prepaid.
c. Complete the “Origin” information.
d. Remove the customer's copy of the GXG Air Waybill/Shipping Invoice and give it to the customer. Process the GXG Air Waybill/Shipping Invoice according to directions on the shipping document.
215.83 Customs Forms Not Required
The GXG Air Waybill/Shipping Invoice contains space for the sender to declare the contents. A separate postal customs declaration is not used.
Individual Country Listings
[The Individual Country Listings in the International Mail Manual will be revised to reflect the availability of GXG
service and the applicable postage rates.]
Stanley F. Mires,
Chief Counsel, Legislative.
[FR Doc. 00-25092 Filed 9-28-00; 8:45 am]
BILLING CODE 7710-12-P
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.