Petition for Writ of Certiorari — Anderson v. Vanguard Car Car Rental Rental USA, Inc. (No. 09-146)
Supreme Court brief2009
Ask Donna
What actually matters in this document.
Text
| aH Cl) Supreme Court, U.S.
QO9°*146 MAY 2 8 2009
N°: —_ 9S RICE OF THE CLERK
IN THE
SUPREME COURT of the UNITED STATES
LENNON ANDERSON,
Petitioner
VANGUARD CAR RENTAL USA, INC.
Respondent
ON PETITION FOR WRIT OF CERTIORARI TO THE
UNITED STATES COURT OF APPEALS FOR THE
ELEVENTH CIRCU:,
PETITION FOR WRIT OF CERTIORARI
ennon Anderson, pro-se
P.O. Box 8610
Coral Springs, FL 33075
Phone: 954/757-0329
QUESTIONS FOR REVIEW
Whether it is legal for an employer to set
performance standards beyond human
ohysical capabilities and then discharge an
employee for not meeting those standards.
Whether doubt was created to prevent a
dismissal under Federal Rules of Civil Procedure
}2(b) (6).
TABLE OF CONTENTS
QUESTIONS PRESERiFe aeons...
TABLES OF AUTHIQORE i itepcgeatee eet ss ss.
OPINIONS AND ORDERS BELOW
JURISDICTION
CONSTITUTIONAL AND STATUTORY PROVISIONS..
STATEMENT OF THE CASE
REASONS FOR GRANTING THE PETITION.........
CONCLUSION
Appendix A: Order denying rehearing
Appendix B: Opinion of the Appeals Court
Eleventh CeCiN ees... AOD. S
Appendix C: Order Dismissing Second
Amended Complaint
: Seconda Amended
il
TABLE OF AUTHORITIES
tT —
rage
Arnold v. Board of Education of Escambia
County, 880 F2.d 305 (1 1'"Cir. 8/10/1989)... 7
Chapman vy. Transport, 229 F.3d
(11 Cir. 10/02/2000)
Conley v. Gibson, 355 U:S. 45-46(1957)
Wagner v. Daewoo Heavy American Corp.
(289 F.3d 1268 (11! Cir. 4/23/2002}
|
OPINION AND ORDERS BELOW
The Florida Southern District Court's Order
dismissing the Second Amended Complaint is
Unpublished. Likewise, the Court's opinion of the
Appeals Court of the Eleventh Circuit, including
the order denying rehearing are also Unpublished.
STATEMENT OF JURISDICTION
The Appellant's motion for rehearing in the
Appeals Court of the Eleventh Circuit was denied
on February 27, 2009. Pursuant to Supreme Court
Rule 13.3, this Court has jurisdiction.
CONSTITUTIONAL AND STATUTARY PROVISIONS
The Thirteenth Amendment to the United States
Constitution:
|. Neither slavery nor involuntary servitude
except as a punishment for crime whereof
the party shall have been duly convicted,
shall exist within the United States, or any
place subject to their jurisdiction
Congress shall have the power to
this article DY ANpropnate le JISh WO
an
}
ys:
Section 1985(3) provides in relevant part: “If fwo or
more persons in any state or terrifory conspire or go
in disguise on the highway or on the premises of
another, for the purpose of depriving, either
directly or indirectly, any person or class of persons
of ihe equal protection of the laws, or of equal
privileges and immunities under the laws; ... the
parly so injured or deprived may have an action
for the recovery of damages occasioned by such
injury or deprivation, against any one or more of
the conspirators.
STATEMENT OF THE CASE
On August 11, 2005, the original complaint
was filed against the defendant. The complaint
included six counts: {{} involuntary servitude under
18 U.S.C. §1584; (Il) discharge without cause under!
18 U.S.C. §1584; (IIl} depriving persons of rights or
privileges under 42 U.S.C. §1985(3); (IV) peonage
under 42 U.S.C. §1994; (V) equitable accounting
Under Florida law; and (V1!) negligence under
Florida law. The defendant filed a mation to
dismiss pursuant to FRCP fei >) (6), which the «
court granted on January 2006. The district
coun dismissed the case Bt it prejudice and
closed the case for adminisirative purposes
pending plaintiff's filng of an amended co
Plainttf filed an amende
The amended compk
d three counts: (I) Depriving pers
rights or privileges Under 42 U.S.C. §1985(3}
j Hy" 4 ; ‘ 4 a}, +, FF"
IEHDeIra4¢ne W) i| f —% lt \é meT@ Ones »
4
J)
Thirteenth Amendment rights under the
Constitution; and (II) and (Ill) Violations of the
Florida Civil Remedies for Criminal Practices Act
under Fiorida Statutes §772.103{3) - (4) (Florida's
civil RICO statute) [D.E. 39]. Defendant responded
by filing a Motion to Dismiss, pursuant to FRACP
12(b)(6), and a Motion to Sinke the Amended
Complaint. The district court dismissed the case
without prejudice as Plaintiff failed lo state a cause
upon which relief could be granted.
Plaintiff fled a Second Amended Complaint,
which included five counts. [he Plaintiff voluntarily
dismissed three of the counts. The remaining
counts were Counts | and IV: Deliberate
indifference in the deprivation of Plaintiff's Fifth
and Thirteenth Amendment Constitutional Rights in
violation of 42 U.S.C. §1985(3); and (IV) Conspiracy
to violate the civil rights of the Plaintiff. Defendant
filed a motion to dismiss the Second Amended
Complaint pursuant to FRCP 12(b)(6) and a motion
to strike portions of the Second Amended
Complaint pursuant to FRCP 12(f), as being
immaterial, impertinent and/or redundant. The
motion to dismiss the Second Amended Complaint
was granted with prejudice on February 29, 2(
The motion to strike was denied as moot
mm Marcn ae) d O¢ Te} tt —
] ] th ¢ rut
vwirmMe
On February 27, 2009 the Appeals Court for
the Eleventh denied rehearing
STATEMENT OF FACTS
|. The district court made a finding that Vanguard
requires servicing of four vehicles per hour to
company standards [District Court's Order
(1/05/06) at page 2]
». The panel of the appeals court also made a
finding that Vanguard's standard requires
detailing four vehicles per hour to meet
quantity and quality [Appeals Court's Decision
at page 2].
3. Nether the aistrict court nor the appeals Court
made a finding that the standard of servicing
four vehicles per hour cannot be met alfhough
the appellant suomitted evidence in detail that
Vanguard failed to demonstrate that its
standards can be met within fifteen minutes or
less [See Second Amended Complaint af 44 1:
Tat Q
Ind | ,]
} 1G pe;ninoner « nplainea that many
employes ited that the standard of se¢
four vehicles ner hor r t f met [Ss
( r 1 Arnie r 1¢ C) r plain 17 44 p q
INd 34
i \¢ eal! YTT 1¢ op } fCUEIKE
manaatg MA : nd Mr. Pelman
Vanguard were terminated within one week of
filing the original complaint
REASON FOR GRANTING THE PETITION
lt is undisputed that Vanguard has sel
standards for ifs service agents, which requires
servicing four vehicles per hour to meet quantity
and quality. Quantity is not a sudsjective standard;
however, the quality portions of the standards ar
subjective. Throughout the second amended
ompiaint the petitioner complained that meeting
the standards of servicing four vehicles per hou!
an be met if quality is ignored. The Appeals
Court of the Eleventh Circuit has held that if is
necessary to grant re-hearing en banc primarily to
decide some important issues that arise regularly i
job discrimination cases. Those issues have to do
with an employer's ability to select ifs own criteria
for making employment decisions and with tne
permussibility of using subjective criteria. See
(Chapman v. Transport, 229 F.3d 1012 (11 Ci
)/Q2/200
ict thata pa ft }Opr
has affirmed tl listrict ris decision in th
ase, then it is nece wy To raise 1 ve itil
egal ft 1 ploye maaras tha
} y ahuman ot J IDA! } ) i ther
arg e empl ornot: hing Tt
ftandarads. At sonat Vid agree
nat nem ver wit Te): OF }
6
employer must be able to give training and
demonstrate that the way in which it wants a
particular job to be completed that it can be
done within the time allotted. The record in this
case at no time showed that Vanguard
demonstrated that its standards of servicing four
vehicles per hour to 45 standards could be met
Vanguard is a company that has operations
across the entire United States, which affects many
service agents. The decision in Chapman is not
consistent with the decision of this case
The en banc court in Chapman \ooked at nis
35-year record and drew inferences relative f
other employees. The petitioner in this case had
no problems with his job performance until
Vanguard took over National Car Rental. The
reason for this is because prior owners of Nationa
Car Rental had standards that were reasonable
not like Vanguard's unreasonable standards (See
second Amended Complaint at j 66]
Ihe Gecision of {he Qppeals Cour! pane
Ihis case is nol Consistent with the decision in
Wagner v. Daewoo Heavy America | Of PD
F.3d 1268(11 Cir 4/23/2002). A motion to dismiss a
omplaint under Federal Rules of Civil Proocedur
12(b) (6) shouid not be granted unless the movi
party has met the burden of showing beyond
IOUDT nat tne pl untiff can prove no sel of fact:
ee Conk isson, 355 U.S. 41, 45-46 (15
| burden has not been met oy Vanguard on |
' j ) Ina 1 nase ge, ented any
that ft naisputed standara
servicing four vehicles per hour can be met. (2)
Vanguard has not presented any evidence as to
why it terminated the employment of two white
managers within one week after the original
’
110)
this case stated that this fact does not create an
complaint was filed. The appeals court pane
issue regarding whether the allegations in the
second amended complaint amount to a “badge
of slavery’. Neither the panel nor the petitioner
knows the true reasons for the terminations
However, any reasonabie person would question
why were they terminated because of doubt:
regarding their actions. It was Mr. Decker who
terminated the petitioner and his supervisor was
Mr. Pelman. Discovery is needed to erase the
doubis. See Arnold v. Board of Education of
Escambia County, 880 F2.qa 305(11'" Cir
8/10/1989). In Arnold, the complaint was
amended several times and discovery wa
allowed. The same snovuld happen to ihe petitioner
mtn 1S¢
re Unit } | | yr] ) AD PDpeé | T if
nth Circuit ha far departed from the
pted and u Ul fiud 1|
eedings, as to call | reise of th
CONCLUSION
} » | | a: )< ) } | I
( | } é 1c TY? i ft r\y t
? , ?
Respectfully suobmilled
ennon Anderson, Pro
P.O. Box 8610
Coral Springs, FL 3307!
(954) 757-0329
App. |
APPENDIX A
IN THE UNITED STATES COURT OF APPEALS FOR THE
ELEVENTH CIRCUIT
LENNON ANDERSON led FEB. 27, 2009)
Plaintiff-Appellant
VANGUARD CAR RENTAL USA, INC
Defendant-Appellee
On Appeal from the United States district Court fo
the Southern District of Florida
FOR REHEARING EN BANC
Before: ANDERSON, CARNLS and WILSON, Circuit
Appellate Procedure}, the Petition(s) for Rehearing
En Banc are DENIED.
/s/ R. Lanier Andersor
R. Lanier Anderson, Judge
App. 3
APPENDIX B
IN THE UNITED STATES COURT OF APPEALS FOR THE
ELEVENTH CIRCUIT
No. 08-11176-CC
(DO NOT PUBLISH)
OPINION
(Non-Argument Calendar}
LENNON ANDERSON (Filed DEC. 23, 2008)
Plaintiff-Appellant,
VANGUARD CAR RENTAL USA, INC
Defendant-Appellee.
the Southern District of Florida
IefsoOn, proceeaing Pro-se,
ssal with prejudice of his 42 U.S.C.
§ 1985(3) civil complaint, for failure to state a «
yoon which relief could be granted. On aGoupea
itisfied the pleadir
App. 4
Vanguard, his former employer, deprived him of
rights or privileges under the Thirteenth
Amendment and by alleging that there was a
racial animus behind Vanguard's actions. In the
alternative, Anderson argues that the district Court
erred by dismissing his second amended
complaint with prejudice, because he could
remedy and defect through amendment.
Anderson was employed by Vanguard Car
Rental USA, Inc. (“Vanguard”) as a service agent.
He was expected to detail four vehicles per hour
while meeting Company quality standards.
Anderson alleges that this requirement was
impossible to meet. He complained to
management and suggested new ways to meet
Vanguard's quality and quantity expectations. On
June 11, 2005, his hours were cut 4] percent. On
July 23, 2005, Anderson was terminated for low
productivity. Anderson asserts that 99.9 percent of
the service agents employed by Vanguard af the
Ft. Lauderdale Internationa! Airport are black.
several of the managers are white. Furthermore
Vanguard contracted with Hispanic “temp”
agents who were not subject to the same
impossible -fo-meet standards as the service
agents employed by Vanguard. Anderson alleges
that Vanguard used “threats of employment
tormination to force job compiction and create
fear in he process." He claims that the impossible
-
-meet work standard amounied toa “badae of
Wery | rnbted ay the Thirteenth Amer dment.”
App. 5
We review de-novo the district Court's grant
of a motion to dismiss under Federal Rule of Civil
Procedure 12(b)(6) for the failure to state a claim,
accepting the factual allegations in the complaint
as true and construing them in the light most
favorable to the plaintiff. D.P. ex. Rel. E.P.v. Sch.
Bd. Of Broward County, 483 F.3d 725, 728 (11'? Cir.
2007). “[P]lro-se pleadings are neld to a less
stringent standard than pleadings drafted by
attorneys and will, therefore, be liberally
construed.” Trawinski v. United Tech., 313 F.3d
1295, 1297 (11! Cir. 2002). “while a complaint
attacked by Rule 12(b)(6} motion to dismiss does
not need detailed factual allegations, a plaintiff's
Obligation to provide the ‘grounds’ of his
‘entitle[ment] to relief’ requires more than labels
and conclusions, and a formulaic recitation of a
cause of action’s elements will not do.” Bell
Atlantic v. Wombly, 550 U.S. ee oy. 1955,
1964-65, 167, L.Ed.2d 929 (2007) (cifation omitted).
Section 1985(3) provides a remedy for
conspiracy to interfere with civil rights. See 42
U.S.C. § 1985(3). To state a claim under § 1985(3)},
a plaintiff must allege: (1) a conspiracy; (2) for the
purpose of deoriving, eliher directly or indireclly,
any person or ciass of persons of the equal
protection of the laws, or of equal privileges and
immunities under the laws; and (3) an act in
furtherance of the conspiracy; (4) whereby a
person Is etiher injured in his person or property or
deprived of any right or privilege of a citizen of the
United States.” Lucero v. Operation Recue of
App. 6
Birmingham, 954 F.2d 624, 627 {1 t'" Cir. hes lO
prove the second element, the plaintiff must show
a deprivation of rights under a specific statute or
constitutional provision and “some racial, or
perhaps otherwise classbased, invidiously
discriminatory animus behind the conspirators’
action.” Id. At 628.
Anderson faiis to state a claim under 42
J.S.C. § 1985(3) because the second amended
complaint failed to allege any racial or other
discriminatory animus behind Vanguard's actions.
In support of this conclusion, the district court
noted: (1) although the complaint alleges that
Hispanic "temp" workers were not required to
meet the same impossible work standards as other
service agents (detailing four cars per hour), if also
stated that the temporary workers were nof
employed directly by Vanguard: (2) Anderson
never alleged that the temporary workers were
treated differently on account of race; (3) by
stating that 99.9 percent of service agents were
black, Anderson indicated that at least some non
black service agents were subjected to the same
+
impossible-to-meet work standards; and (4)
Anderson characterized Vanguard's motive
“making money’ and “maximizing profit.” We find
no error in the district Court's analysis
Anderson also tails to state a claim under 42
U.S.C. § 1985(3) because he fails fo assert a valid
claim under the Thirteenth Amendment. Anderson
hat the Vanguard's impossible-to-meet
wT. +, ' | rk.
vork standards are a Wqe lavery’ prohibite
App. /
by the Thirteenth Amendment. However,
Anderson did not allege that Vanguard, or its
agents, forced him to work, nor has he sufficiently
alleged any racial animus behind Vanguard's
action. Thus Vanguard's work standards “cannot
be equated to an actual restraint on the liberty of
black citizens that is in any sense Comparable to
the odious practice the Thirteenth Amendment
was design to eradicate.” City of Memphis v.
Greene, 451 U.S. 100, 128, 101 S.Ct. 1584, 1600, 67
L.Ed.2d 769 (1981). Anderson has also abandoned
any attempt to argue that he was subject to
involuntary servitude. Accordingly, Anderson
failed to plead a deprivation of the rights or
privileges under the Thirteenth Amendment.!
When a complaint fails to state a claim for
relief, a district court can grant leave to amend
subject to reasonable conditions and limitations.
Garfield v. NDC Health Corp., 466 F. 3d 1255, 1270
(1 1'* Cir. 2006). However, the leniency afforded
pro-se pleadings "does not give a court license to
serve as a de facto counsel for a party ... or to
rewrile an otherwise deficient pleading in order to
sustain action.” GJR Inv., Inc. v. County of
Escambia, Fla., 132 F.3d 1359, 1369 (1 1" Cir. 1998)
(cilation omitted). A distnct court need not allow
App. 8
an amendment: "(1) where there has been undue
delay.... or reoeated failure to cure deficiencies
by amendments previously allowed; (2) where
allowing amendment would cause undue
prejudice to the opposing part; or (3) where
amendment would cause undue prejudice to the
opposing part; or where amendment oe be
futile.” Bryont v. Dupree, 252 F.3d 1161, 1163 (11"
Cir. 2001). We review denial of leave to Meet for
abuse of discretion. Garfield, 466 F.3d at 1270.
The district court noted that Anderson had two
opportunities to amend his complaint but failed to
cure its deficiencies each time. Furthermore, the
district court found that on the facts, as alleged, If
appeared that Anderson would be unable to state
a cause of action by amending the complaint
and, as aresult, additional amendment would be
futile. We discern no abuse of discretion.
Accoraingly, is the reasons set forth above,
we affirm the district court's dismissal with
prejudice of po dana s civil action pursuant to
Federal Rules of Civil Procedure |2(b)(6).
AFFIRMRD.:
App. 9
APPENDIX C
UNITED STATES DISTRICT COURT SOUTHERN
DISTRICT OF FLORIDA FORT LAUDERDALE DIVISION
No. 05-61359-CIV-GRAHAM/SULLIVAN
LENNON ANDERSON (Filed FEB. 29, 2008)
Plaintiff,
VANGUARD CAR RENTAL USA, INC
Detendant.
ORDER
THIS CAUSE came before the Cour* upon
Defendant's Motion to Dismiss Plaintiff's Second
Amended Complaint! [D.E. 45] and Motion fo Strike
Second Amended Complaint [D.E. 46]
THE COURT has considered the Motions, the
pertinent portions of the record, and is otherwise
fully advised in the premises
BACKGROUND
2005, the Plaintiff, proce:
pro se, filed his Original Complaint against
Defendant. The Complaint included six Cou
involuntary servitude under 18 |
WIS Narae NIT yiyt CVWISe )] CS | |
A +
At i *, ae.
depriving persons of rights or privileges Under 42
U.S.C. § 1985(3); (IV) peonage under 42 U.S.C
§1994:; (V} equitable accounting under Florida
law; and (VI} negligence under Florida law.
Defendant filed a Motion to Dismiss [D.E.16], which
this Court granted on January 10, 2006. The Court
dismissed the case without prejudice and closed
the case for administrative purposes pending
Plaintiff's filing of an amended complaint (D.E. 36]
Plaintiff fled an Amended Complaint on
January 9, 2007. The Amended Complaint
included three counts: (I)Depriving persons of
rights or privileges Under 42 U.S.C. § 1985(3)
through deliberate indifference to the Plaintiff
Fifth and Thirteenth Amendment rights Under the
Constitution; and (Il) and (Ill) violations of the
Florida Civil Remedies for Criminal Practices Act
Under Fla. St tal. § (adsenicbi, (Florida's civil RICO
statute) (D.E. 2 9] Defendant responded by filing a
Motion to Dismiss and a Motion to Strike the
Amended ( nolaint. The Court again dismiss:
the case without UCICE , Plaintiff failed to
Vid be GI
1d Amen
ING Amende
aCe
TO LAY
App 1 |
Complaint for purposes of resolving the pending
Motions. The Second Amended Complaint,
however, contains five counts, three of which
have been voluntarily dismissed by the Plaintiff.
See [D.E. 55]. The remaining Counts, | ana lV,
claim: (1) deliberate indifference in the deprivation
of Plaintiff's Fifth and Thirteenth Amendment
Constitutional Rights in violation of 42 U.S.C. §
19851 3}; and (IV) Conspiracy to violate “ civil
rights of the Plaintiff [D.E.]. Defendant has now
filed a Motion to dismiss Plaintiff's Second
Amended Complaint for failure to state a cause
— i h relief may be granted, pursuant to
ed. R. P. 12(b)(6}. Defendant also seeks fo
trike arti is Of the Plaintiff's Second Amended
—
Complaint pursuant to Fed. R. Civ. P. 12(f), as
being immatenial, impertinent and/or redundant
[D.E
| LAW AND DISCUSSION
A. Motion to dismiss Pursuant to Fed. R. Civ. Pro.
12(b)(6)
A complaint snot la not be aismissea wher
there are enouah facts to state a claim to relief
Ihat is plausible on its face. See Bell Atlantic Cor
v. Twombly, 127 S.Ct. 1955, 11974 (May 21, 2007)
|
Once a complaint sates all claims adequately
complaint in the light most favorable to plaintif|
Scheuer v. Rhodes, 94 S.Ct. 1683, 416 U.S. 232
(1974). The threshold of sufficiency that a
complaint must meet is exceedingly low. Anacta
v. Prison Health Serv. Inc., 769 F.2d /O00, 703 (1 1' Cir
1985): Jackson v. Okaloosa County, Fla., 21 F.3d
1531, 1534 (11 Cir. 1994).
In addition, “pro se pleadings are held toa
less stringent standard than pleading drafied by
attorneys and will, therefore be liberally
construed.” Trawinski Vv. United Jlech., 313 F.3d
1295, 1297 (11'" Cir. 2002) (quoting Tannenbaum v
United States, 148 F.3d 1262, 1263 (11'" Cir. 1998))
“This leniency does not give a court license to
serve as a de facto counsel for a party... or to
rewrite an otherwise ceficient pleading in order
sustain an action.” GIR Inv. Inc. v. County of
Escambia, Fla., 132 F.3d 1359, 1369 (1 1'" Cir. 1998)
(citations omitted). In fact, a court may dismiss a
plaintiff's complaint with prejudice where th
plaintiff has becn given the opportunity fo ame
his complaint in order to state a claim on whict
relief could be granted, and further attempts f
amen -COMNAaIN' WOUIG be Tuttle oryant Vv
(1 |
F.3d 1161, 1163 |
I
B. 42 U.S.C. §1985(3)
Detrendant asserts that Cunt |
+
efendant acted with deliberat:
oriving Plaintiff of his Constitutiona
4) { .- TURE! 2
4 Q |
3
Y os
Wd) NOT
) .
t ¢
Plaintiff of the same constitutional right:
aisrmssed for Plaintiff's failure to establist
>
‘er ie claim [D.| 45} Ihe < ou.’ agrer
In the Court's first Order granting
Defendants Motion to Dismiss Piainttt
omplaint, the Court explained that the
ection |9%8&
1. Deprivation of Equal Protection Under the Law
Nd doubt that 42
nants itself: it merely
»nignts if
\7 iS [ ey'
» substantive
remedy for violation of the
Great American Federal Saving
Novotny, 99 S.Ct 2345, 2349, 442 U
tyr? ale
provides n
provides a
desianate
Loan AS:
344 37% 79). Indeed, the
f
SUpre me C4
7
§ 1985( 4] CT é Yer SMO Pr Wn
medial statute providing a «
'
» of action when some otherwise
lefined federal right equal protection of ft!
or equal privileges and immunities
der th
|
breached by a «
ene)’ sal
7
CIWS 15
ia. At 3/6 nus. for Plaintiff’:
must assert a deprivation o
fatute or constitutional provision United
of Carpenters ana Jointers of Ame
A 2 |
46.5 's
Brotherhood
Local 610 AFL-Cl
a) Fifth Amendment
rt. inofr
Ihe Fifth Amendment applies to the federal
government only and not to private action:
Anthony v. Franklin County, 799 F.2d 681, 683 n
(11'" Cir. 1986). See also Knoetze v, United States,
634, F.2d 207, 211 (5'" Cir. 1981) (citing Perry v.
Sindermann, 408 U.S. 593, 92 S.Ct. 2694 (1972))
(stating that Fifth Amendment protection attache:
“only when the Plaintiff does not dispute that
Defendant is a private corporation and thus is no
a state actor, therefore Plaintiff has failed to stat
q valid Fifth Amendment claim
b) Thirteenth Amendment
In the Original Complaint, Plaintiff alegea
that Defendant hela him ina state of indentured
rvitude, in violation of 18 U:S.! & 1584 and the
Ihirteenth Amendment of the United State
onstitution. In dismissing the Original Complaint
this Court found that Plaintiff did not oroperly stat
1 cause of action as Plaintiff failed to allege
Oohysical restraint, ohysical injutl the
threat of legal ercion through | or th gal
PrO% is required um of inaentul
ervitude under | 1584 and the Thirteenth
t nament {l »Piainnt end
nplaint, Pl iff altered the ft attern ht
maa ried that Ork mial } CQ
Miurteet i a ! }
if Ina TI | i
App. 16
Amended Complaint still failed to assert a valid
claim of involuntary servitude.
The Second Amended Complaint, while
now sole asserting a Thirteenth Amendment claim
and no longer including 18 U.S.C. § 1584, still fails to
correct this deficiency. In the Second Amended
Complaint, Plaintiff alleges that, Defendant used
*...threats of employment termination to force job
completion and create fear in the process" and,
that “[w]ork of this nature (servicing four vehicles
per hour to company standards) is a badge of
slavery prohibited by the Thirteenth Amendment to
the United States Constitution.” [D.E. 44 al § 14}.
This is virtually identical to Plaintiff's allegations in
both the Orginal Complaint and the Amended
Complaint. Piaintiff does not allege anywhere in
the Second Amended Complaint that Defendant
coerced him through the use or threat of physical
restraint or physical injury or by the use or threat of
coercion through law or the legal process. See
U.S. v Kozminiski, 108 S.Ct. 2751, 2765, 487 U.S. 93)
952 (1988). The Supreme Court has held that
coercion does not extend to cases where an
employee merely asserts that his will fo quit nas
been subdued by threat wnich seriously affecis his
future welfare but as to which he still has a choice
however painful. See Kozminski, 487 U.S. at 950
+
(quoting United States v. Schackney, 333 F. 2d
475, 487 (2° Cir. 1964)). Such is the case. herein
Thus, Plaintiff has not properiy alieged tnat his
Thirteenth Amendment rig
App. 17
2. Invidiously Discriminatory Animus
Plaintiff faiis to state a claim under 42 U.S.C.
§1895(3}), on a different ground, as well. In
dismissing the Plaintiff's Original Complaint, this
Court held that, pursuant to the Eleventh Circuit
holding tn Lucero v. Operation Rescue of
Birmingham, 954 F. 2d 624, 628 (11'" Cir. 1992),
Plaintiff was required to allege some racial, or
otherwise class-based, invidiously discriminatory
animus behind Defendant's actions in order to
meet the second elemeni of a cause of action
under Section 1985(3) [D.E. 36 at 7]. This Court
found that Plaintiff failed to properly plead a
cause of action under 42 U.S.C. §1985(3) as the
Original Complaint failed to allege any racial or
other discriminatory animus behind the
Defendant's actions [D.E. 36 at 7]. In dismissing
Plaintiff's amended Complaint, this Court held that
while Plaintiff asserted that, "99.9% of the service
agents.... are blacks,” the complaint still lacked
any allegation of racial or class-based invidiously
discriminatory animus behind Defendant's actions
([D.E. 43 at 5).
In. an effort fo correci this omission, Plaintiff
hat he and "99.9% of Service Aqents
working tor Defendant at Fort Lauderdale
now alleges t
International Airoort are black and they are
subjected to badges of slavery through racial
discrniminalory me yy servicing tour vehicle
hour to defendant's 45 standards” [Of
‘
Plaintiff also alleges that two managemen
App. 18
are white, the other management official is a non-
white of Hispanic origin, and that Hispanic “temp”
agents who serviced vehicles were not held to the
same standard as the Plaintiff and the other
agents. [D.E. 44 at 9] 47-48]. However, Plaintiff
states that the Hispanic temporary workers were
contracted from other counines and were not
employed directly by the Defendant. Id. In
addition, Plaintiff does not even allege that the
Black workers were treated differently than the
temporary Hispanic workers on the account of
race.! In fact, the Plaintiff's facts as alleged in the
complaint, indicate that at least some segment of
the employees subjected to the alleged unfair
working standards were not black.? In addition,
'To the extent that Plaintiff is attempting to allege
employment discrimination by a private employer, whether
directly or through disparate impact, such a claim should be
brought pursuant to 42 U.S.C. 2000(e), et seaq., (Title Vili). The
Supreme Court hela in Great Amer. Fed. Savings and loans
Ass'n v. Novotny, 99 S.Ct. 2345, 2350, 442 U.S. 366, 375 (1979),
thai a violation of Title Vil may not be asserted through a 42
U.S.C. §1985{3) complaint and stated, "[I]f a violation of Title
Vil could be asserted through 42 U.S.C. §1985(3) a complaint
could completely bypass the administrative process, which
such a crucial role in the scheme established by
onaress n Title V | 2s ld. In this case there iSnoINn yication
that Plaintiff has attempted to exhaust any administrative
cedures under Title Vil or to otherwise avail himself to any
tential relief under Title VIl provision:
§ tnat the agents
App. 19
although the Plaintiff has included “racial
discrimination” language in the Complaint, the
Plaintiff characterizes the Defendant's conspiracy
as being motivated by “making money” and
“maximizing profits.” Such motivation does not
satisfy the “invidious discriminatory animus"
requirement of a 42 U.S.C. §1985(3) claim. See
United Brotherhood of Carpenters and Joiners of
Amer., Local 610 AFL-CIO v. Scott, 463 U.S. 825, 839,
103 S.Ct. 3352, 3362 (1983)(opining that cour|
cannot construe §1985(3}) to reach conspiracies
motivated by economic or commercial animus).
Thus the Second Amended Complaint remains
without any cable allegation of racial, or otherwise
class-based, invidiously discriminatory animus
behind Defendant's actions.
Accordingly, Counts | and IV again fail to
state a cause of action under 42 U.S.C. § 1985(3).
Thus, Plaintiff after three attempts has yet to assert
Qa valid claim under the law. Further, tf does not
appear that given the factual scenario presented
by Plaintiff, that Plaintiff is able to state a valid
cause of action by amending the Complaint, and
thus Plaintiff's action is due to be dismissed with
prejudice. See Bryant v. Dupree, 252 F.3d 1161
(11! Cir. 2001) (Holding that dismissal with
working conditions. Sec [D.E. 44 at 4] 46}. Plaintiff nas fared
to aliege that those employees were treated differently tnan
+}, Sry P . )
the Black employees, or were discriminated against be
i ‘thew race
App. 20
prejudice without allowing an amendment is
proper where an amendment would be futile.
Ill. CONCLUSION
Based upon the foregoing, it ts
ORDERED AND ADJUDGED Defendant's
Motion to Dismiss with prejudice is GRANTED [D.E.
45]. Defendant's Motion to strike [D.E. 46] and all
other motions are DENIED as MOOT.
DONE AND ORDERED in Chambers at Miami,
Florida, this 29'» day of February 2008
/s/ Donald L. Graham
Donald L. Graham, Judge
App. 2]
APPENDIX D
UNITED STATES DISTRICT COURT SOUTHERN
DISTRICT OF FLORIDA FORT LAUDERDALE DIVISION
No. 05-61359-CIV-GRAHAM/SULLIVAN
LENNON ANDERSON (Filed AUG. 9, 2007)
Plaintiff,
VANGUARD CAR RENTAL USA, INC.
Defendant.
SECOND AMENDED COMPLAINT
im]
Plaintiff, Lennon Anderson, ("Plaintiff
hereafter) pursuant to the applicable Federal
Rules of Civil Procedures and the July 19, 2007
Order of the Court, hereby sues Defendant,
Vanguara Car Rental USA, Inc., (“Defendant”
hereafter), and states as follows:
PARTIES
Plaintiff was an employee (Service
Agent) of National Car Rental, Inc., {[NCR) located
at the Fort Lauderdale International Airport
Broward County. Florida, from Novernber 1999 to
July 23, 2005. Plaintitf was a manual laborer whose
App. 22
work was characterized largely by physical
exertion
2. Defendant is a global, nationwide, for
profit, corporation that owns and operates NCR
and Alamo Car Rental {ACR) with an office for the
transaction of its customary business situated al
the Fort Lauderdale International Airport, in
Broward County, Florida. NCR and ACR are
“affiliated corporations’ which conduct the affairs
of the defendant.
JURISDICTION AND VENUE
+
3. This case arises under the United
States Constitution and the laws of the United
States and presents federal questions under the
fifth and thirteenth amendment, 42 U.S.C. §1985(3),
and 28 U.S.C. §1331. The Court has authority to
grant injunctive relief pursuant to the Declaratory
Judgment Aci, 28 U.S.C.§2201. The Court has
authority to award cost under 28 U.S.C.§2412
Venue is proper in the district under 28
U.S.C.§1391(e)
DEFINITIONS
(According to the Webster Dictionary and
Historical Documents)
Badaqes of Slavery: The belief and
treating black people as intenor
ft not limited to: What
-
| i
6 ;ONHOWS DI
App. 23
man {bus driver) telling Rosa Parks to give up her
seat ona bus to someone white; separation of
blacks in railcars, public parks, theaters, ...efc., not
allowing blacks to buy homes in white
neighborhoods, baring blacks from getting an
education.
5. Labor is (1) physical or mental
exertion; work. (2) a specific task; (3) a. all wage
earning workers distinguished from capital or
management; b. all manual workers whose work is
characterized largely by physical exertion:
distinguished from white collar or professional
workers.
6. Liberty is freedom or release from
slavery, imprisonment, captivify or any other form
of arbitrary control.
7 Conspiracy is a planning and acting
together secretly, especially for an unlawful or
harmful purpose
STATEMENT OF FACTS
8. On April 10, 2005, the defendant, in
bad faith, suspended the plaintiff from work due to
low production of serviced vehicles (see Exhibit 10
under attached Exhibit A of original complaint) 3
Exhibit A, attached to the original complaint
explains why the plaintiff's production of serviced
App. 24
vehicles have been low and what the defendant
could have done to improve quantity and quality.
9. On April 14, 2005, in good faith, the
plaintiff informed his supervisor, Mr. Rodrigo
Zaldumbide about quality customer service
through production from service agents (see
Exhibit A of fhe original comptaint). Exhibit } under
Exhibit A, attached to the original complaint,
defines the duties of a service agent. Exhibit |
does not define the quantity of vehicles required
to be serviced per hour. Also, the service manual
for service agents does not define the quantity of
vehicles required to be serviced per hour.
LO. The defendant declared in Exhibit 7
under Exhibit A, atlached fo the original
complaint, that the quantity standard expected
from service agents is four vehicles per hour
yielding 32 vehicles in an 8-hour shift. This work
standard is a badge of slavery.
L 1. The plaintiff has made it clear to
defendant's management that the expected
standard is impossible to do, unless the service
agent ignores quality. Ignoring quality not only
violates the duties of a service agent; but, also the
ethical standards of the defendant. Violation of
the ethical standards of the defendant violates the
compliance program of the defendant
|2 The plaintiff had been threatened that
he increase his production of serviced vehicles or
face termination of employment. The plaintiff
discussed at page 3 of Fxhibit A, attached to the
namwal molarnt. that his proactive nature wi
App. 25
not allow him to ignore quality and does not fear
the threat of employment termination.
13. The plaintiff refused to ignore quality,
which resulted in low production of serviced
vehicles. In the past, prior to certification, the Ff.
Lauderdale station failed an audit and Mr.
leonard T. Carey, Operations Manager, called the
plaintiff into his office and reprimanded him for not
properly servicing a vehicle. The vehicle had tne
previous Customer's contract in the glove
compartment.
14. The plaintiff declared at page | under
Exhibit A, attached to the original complaint, that
he and his coworkers are neither robots nor slaves.
The plaintiff does not object to hard work as
demonstrated at page 8 of Exhibit A, attached f:
the original complaint, where he let customers
know that he does not mind doing extra work as
long as they are satisfied. The plaintiff objects to
hard work when it is a badge of slavery and il
cannot be completed within the timeframe
allowed by the defendant, including using threats
of employment termination to force job
completion and create fear in the process. Work
of this nature (servicing four vehicles per hour to
company standards) is a badge of slavery
prohibited by the 13'' Amendment to the United
States Constitution. This amendment prohibits
slavery and involuntary servitude, including all
badges and incidents of slavery
1S Ata June 7, 2005 tele
the presence: As. Vivian Burba
App. 26
Resource Manager, Mr. William Decker, City
Manager, agreed to provide training
demonstrating that four vehicles per hour can be
serviced to company standards.
16. On June 11, 2005, in bad faith, Mr.
Zaldumbide slashed the plaintiff's work hours by
41%. He stated that the plaintiff's hours were being
slashed due to slow business. The plaintiff
explained to him that his explanation couldn't be
true because the defendant was still hiring temps
and fulltime employees (see Exhibit 2 under
attacned Exhibit B, attached to the original
complaint,). Furthermore, the defendant was not
reducing or restructuring its workforce; and, the
plaintiff had seniority over temps and newly hired
fulltime employees. No other employee's hour
were slashed by 41% as the plaintiff's
LT. On June 12, 2005, Mr. Decker said tha}
the defendant does not need the plaintiff. This
occuned when the plaintiff discussed his work
hours being slashed by 41% and issues regarding
training
18 On June 12, 2005, Mr. Eddie, lead
service agent, attempted to demonstrate that
vehicles can be serviced per hour yielding 3?
vehicles serviced te the label standards inansg
hour shift (see Exhibit 2 under Exhibit B, attached t
the onginali « pierces ). He failed to demonstrate
that iy uur vehicles Could be serviced in an hour. |n
acl, he stated that tf is ttmpossible to do. If ar
be done. he would like to know wil at NCk el
service a vehicle in 15 minutes or less fo company
standards to yield 32 vehicles in an 8-hour shift
19 Another lead service agent, Mr.
Dolyres, stated to the plaintiff that servicing four
vehicles per hour to company standards is
impossible to do. He also stated that he can give
management 3? vehicles in an 8-hour shiff bul
they will not be done to company standards. He
also added that in order to give management 32
vehicles that are serviced to company standards
inan &-hour shift, one would have to work like a
slave (see page 2 at Exhibit 2 under Exhibit B
attached to the original complaint)
»() On June 18, 2005, the plaintiff met with
Mr. Decker fo discuss the defendant's new
incentive program that went into effect on July |
2005 (see Exhibit | Under Exhibit B, attached to the
onginal complaint). He stated that there will be no
more raises given. To get extra money, service
agents will have to earn it through the incentive
program. He also stated that service agents are
spending too much time on vehicles. The vehicies
must be serviced quickly in order to meet the
quantity needed for the incentive pay (see page
of Exhibit B, attached to the onginal complaint). |
the meeting. qualiiv aid not seem lo be a concetr
Ar. Decker, wt his a violation of defendant
App LO
teak that we have to Improve Our Qui ntity 1O
make the day easy.
)? Ihe defendant through ls managers
specifically, Mr. Eli Pelman, General Manager, Mi
Decker and Mr. Zaldumbide compelled service
agenis to service four vehicles per hour to
company standards which js impossible to do
uniess quality is ignored. Ignoring qualily is a
violation of defendant's ethics. At times, Mr
Zaldumbide would yell at service agents, including
the plaintiff, that he wants four vehicles per hour as
he walks around on the production tloor. At time
he would invade plaintiff's and other service
agents’ personal space at yell directly in on
face
3 On June 19, 2005, the plaintiff and Mi
Herdy lelfort worked as a team and demonstrated
that through synergy, the defendant can achieve
quantity and qualify (see Exhibit B, allached Io the
original complaint).
4 On June 30, 2005, in qood {
plaintiff reported to the President/CEO, Mr. Willian
the production problem with a solution
(see Exhibit B, attached to the original complaint)
Ihe solution had to do with service agents working
n teams rather inan individually. Tne plaintiff als
discussed that tt will be difficult for employees f
get the incentive under the curr
The plaintiff did nol rr
Corrective Action Notice - Final Warning
regarding low production of serviced vehicles
26 Ihe plaintiff, in good taith, responded
on July 8, 2005. See Exhibit C, attached to the
riginal complaint. The plaintiff complained that
he did not received the training necessary to meel
the company standards for servicing four vehicle:
per hour to yield 32 vehicles in an 8-hour shiff. In
addition, the plaintiff complained that Mr. Decker
did not comply with the June 7, 2005 agreement
which was to provide training demonstrating that
four vehicles per hour can oe serviced t
ompany standards. Mr. Decker did not
acknowledge the fact that the plaintiff's
performance improved under a different
yperahonal procedure as discussed in paragrapt
7 On July 15, 2005, the plainttf, in good
faith, reported to Ms. Burbage, documentaton on
Mr. Decker. See Exhibit D, attached fo the origina
mplaint. A question was proposed to M
Burbage: specifically, “Is Mr. Decker's action
iustitiied nmsidgering the fact that he did nol
comply with the June agreement which was 1
orovide training Gemonstrating that four vehicle
per hour can be serviced to company standara:
Ind thereby y wna 32 velnicles oer 8 hour shift
28. lt is the defendant's practice to have
employees sign off on important issues such as
training and receiving important documents. For
example, the plaintiff had to sign that he received
the booklet containing the defendant's corporate
compliance policies and that he attended the
training seminar for the corporate compliance
policies which was taught by Mr. Carey; however,
the plaintiff never signed any document that he
received training demonstrating that four vehicles
per hour can be serviced to company standards
nor did he receive a certificate from the
defendant indicating that he has been trained to
service four vehicles per hour to company
standards
29. Another example of the plaintiff
signing off on a document is the “Customer
Service Memo” shown at Exhibit 9 under Exhibit A,
attached to the original complaint.
30 Furthermore, with the training
received from the defendant, the plaintiff was
able fo service a vehicle 10 company standard:
within 45 minutes to an hour. This is the reason why
the plaintiff's production has been low. See Lxhibit
4 under Exhibit A, allached to the ongitnal
omplaint. Nowhere Is If documented on the
certificate that the plaintiff had been trained t
service four vehicles per hour to Company
Standards. there was no training given that
demonstrated that four vent les pel hour ¢
ed to company standards
ihe plaintiff knows of no empk
» 10 get a venicl erfified ir
minutes orless. Toreceive the certificate, the
plaintiff had to service six classes of vehicles:
economy, midsize, luxury, SUV, minivan and
convertible. To service these vehicles for
certification, none took 15 minutes or less. On this
basis, if was not possible for the plaintiff to service
four vehicles per hour fo company standards,
unless he ignored quality which would cause
complaints from customers and violated
defendant's ethics, including violation of the
“Customer Service Memo" discussed at paragraph
29? above.
32. During the plaintiff's last week, he
asked several coworkers how they produced high
numbers. Mr. Jean responded by stating that he
cannot do everything and produce four vehicles
per hour. This fact is supported by a video sent to
Ms. Burbage which shows an employee ignoring
quality to service 40 vehicles in an 8-hour shift.
33. On July 17, 2005, another service
agent, Ms. Twanda, fold fhe plaintiff that servicing
four vehicles per hour lo Company standards
couldn't be done unless you ignore things. She
also stated that she feels like asave
+4. On July 23, 2005, Mr. Keith, lead
service agent ai ACR, said to the plaintiff that if
service agents do all that is required, then the
detendant will not be able to meet the quantity
vehicles required for the customers
When service agents ignore quality
Hs Complain thus tigqgenng QsP (quality
gram). lf there is « SP in any mont
nts do not receive the incentive
requirea was met. Ur
App. 32
the current operational procedures, service agents
are actually in bondage under badges of slavery
because if they service vehicles to meet quantity,
Quality is ignored and QSPs prevents the incentive
pay. If service agents work on quality to avoid
QSPs, quantity prevents the incentive pay.
36. Exhibit E, aitached to the original
complaint, shows a QSP for the month of July 2005:
July 9, 2005, 1 QSP, mechanical/electric windows
not working. Other QSPs can be seen at Exhibit 8
Under Exhibil B, attached to the original complaint.
af. The defendant is aware of the quality
problems. See “Customer Service Memo” from Mr.
Carey at Exhibit 9 under Exhibit A, attached to the
original complaint.
38. The “Customer Service Memo" has not
been retracted by the defendant. The best is
expecied from service agents. Based on thts
memorandum, ignoring quality is not only
unethical, but if is unacceptable. The
memorandum states, ‘Everyone will be expected
to offer the highest level of service to our
customers. We [the defendant] will no longer
accept anything less than this” (emphasis added).
The memorandum did not state that service
agents must service tour vehicles per hour to yield
32 vehicles in an &-hour shift, and ignore quality
Ihe memo adaressed quality, not quantity.
19 On July 23, 2005, in bad faith, Mr
Decker terminated the plaintiffs employment in
e of Mr. Zaldumbide claiming low
hich was approved by Ms. Viviar
App. 33
Burbage. The memorandum !o this effect is Exhibit
F, attached to the original complaint. Mr. Decker
did not give the plaintiff anything in writing at the
time of termination. The low productivity of
vehicles serviced was not the plaintiff's fault; buf, if
isa problem within the defendant's management.
The defendant cannot have quantity and quality
Under its current operational procedures.
40. The defendant's current operational
procedures for service agents is a lose/lose system.
Itis a system that operates on badges of slavery.
the operational procedures currently in place for
service agents will work if customers return their
vehicles meeting the defendant's 45 standards.
Getting returned vehicles that already meet the
defendant's 45 standards is rare; a service agent
may not have to fill up the gas tank because the
customer opted to return the vehicle’s fuel tank
full; also, the service agent may not have to fill up
the washer fluid tank because !f was already full:
however, there will be other work for the service
agent to do such as vacuuming, removing stains
from the carpet and mats: removing bugs from the
front end of the vehicle and windshield etc..,
based on the 45 standards. Asample of what a
service agent encounters on a dally basis is shown
In Exhibit G, attached to the original complaint.
This vehicle was serviced by the plaintiff
4 The defendant's managers, Mr.
Pelman. Mr. Decker and Mr. Zaladumbide aive the
imoression that the service agent's job 1s simple
App. 34
and very liffle cleaning is needed which is not true.
The defendant's standards require checking the
vehicles for proper operations such as checking
the tire pressures, lights, horn, air condition, etc..
These are requirements which most service agents
do not do and these managers (Mr. Pelnnoan, Mr.
Decker and Mr. Zaldumbide) do not care because
they allow vehicles fo be serviced and given to
the customers that do not meet all 45 standards,
which violates the customer service memorandum
and the expectation of Mr. Lobeck. For example,
a customer found marijuana in a rental vehicle
which caused adjustment of the customer's
contract (see page | of Exhibit B, attached to the
original complaint). This isa management
problem which the plaintiff explained at page 2 of
Exhibit B, attached to tne original compiaini.
42. With the 15 minutes time frame given
by the defendant to service a vehicle, the Current
operational procedures do not work to deliver
quantity and quality when vehicles are returned
with lots of sand on the carpet and mats or spilled
drinks on dash board, seats, carpet and mats
which create stains, not to mention the garbage
leff behind by the customers, including finger prints
on the windows, etc.. The defendant's example in
the service agent's training manual has a
completion time of 30 minutes (see Exhibit 34
under Exhibit A, attached to fhe original
complaint).
43 The defendant has a system for
»qaents that works if the returned vehicles
App. 35
already meet the 45 standards (best case
scenarios) which is rare; but, the Current
operational procedural system fails which ts very
common for service agents. Under the current
operational procedures, more than 15 minutes per
vehicle is needed to properly service a vehicle to
the expected standards of the defendant,
pursuant to the 45 standards, pursuant to the
“Customer Service Memo" and pursuant to the
expectation of Mr. Lobeck that all associates
provide quality service throughout every level of
the defendant with business conduct at the
nighest standards attainable both legally and
ethically (see Exhibit H, attached to the original
complaini).
44. The plaintiff was suspended from work
with the threat of employment termination if his
production of vehicles did not improve.
45. The plaintiff and all the employees
mentioned above in paragraphs 18, 19, 32, 33 and
34 are all of the black race.
46. 99.9 percent of the Service Agents
located at the Fl. Lauderdale International Airport
for Vanguard Car Rental are blacks and they are
subjected to badges of slavery through racial
discriminatory means by servicing four vehicles per
hour to defendant's 45 standards.
47. The defendant contracted temps
from Brazil and other latin countnes to assist with
servicing the vehicles tn order to meet the quantity
tf vehicles needed daily. Each Hispanic woula
service a vehicle, just as the plaintiff, so that if
App. 36
could be rented by customers of NCR. The
Hispanic service agents, however, were not
subjected to the same 45 standards as the plaintiff
and other service agents who were employed
directly by the defendant. Additionally, they were
not even required to wear uniforms while fhe
plaintiff could not report to work without his
uniform. Af times, the Hispanic service agents
would comment to the plaintiff that “National
have you working like a slave” which created a
sense of inferiority.
48. Mr. Eli Pelman and Mr. William Decker
are whites and neither of them has demonstrated
that the defendant's standard of servicing four
vehicles per hour can be met. Nonetheless, they
inflicted badges of slavery on the plaintiff.
49. Mr. Rodrigo Zaldumbide is non-white
of Hispanic origin. He is, however, not of the black
race.
SO. On several occasions, Mr. Rodrigo
Zaldumbide placed in the plaintiff's workstation
vehicles that were very dirty and he would
comment as he existed the venicles that he wants
the vehicles in 10 minutes. Sometimes he would
say five minutes. He was told by the plaintiff that
he couldn't have them in 10 minutes considering
the condition of the vehicles.
S1. On several occasions, Mr. Rodrigo
Zaldumbide called the plaintiff. a “turtle” for not
producing vehicles in 10 minutes.
App. 37
Si, On several occasions, Mr. Rodrigo
Zaldumbide would come over to the plaintiff and
ask him how many hours he ts working for the day.
When he was told 15 hours or 12 hours, he would
respond that he wants 60 vehicles or 48 vehicles,
respectively, at the end of the shiff. Since my hours
were slashed by 41%, | was werking 8-hour days
and Mr. Zaldumbide would state that he wanted
32 vehicles at the end of the shift.
$3. Mr. Eli Pel man, Mr. William Decker and
Mr. Rodrigo Zaldumbide created a hostile working
environment for service agents, including the
plaintiff, because service agents under badges of
slavery were compelled to do labor beyond
human physical limitation wifh inducement of fear
and the threat of employment termination. This
treatment is like operating a machine that was
designed to produce 4 widgets per hour at a rate
of 10 widgets per hour. Operating the machine
beyond its designed capacity may work for a short
time; however, if is bound to fail. Demanding that
the plaintiff produce work that is beyond human
ohysical limitation is putting the plaintiff health at
risk just as slaves.
54. Ihe plaintiff has never been duly
convicted of any crime to be treated in the
manner in which he was treated by the defendant
which violated the plaintiff's constitutional nght:
55 Mr. Eli Pel man and Mr. Willam Decker
were ferminated from employment with Vanguard
Car Rental within one week after service of the
Onan | er my lour t AUQUS] 1Y POO‘
App. 38
S6 Ihe defendant has violated its own
procedures in the disciplinary process. The
disciplinary process is shown in Exhibit |, attached
to the original complaint.
57. The plaintiff had to sign off that he
received the associate handbook. The associate
handbook established contractual rights between
the plaintiff and the defendant which have been
breached.
58. There are four steps in the corrective
action process. The defendant complied with
Steps Il through IV; but, has failed to comply with
Step |, Coaching Discussion. Step Il can be
reviewed at Exhibits 7 and 8 under Exhibit A,
attached fo the original complaint. Step Ill can be
reviewed at Exhibit C, attached to the original
complaint. In the writing discussions the defendant
failed to give specific instructions on how to
service four vehicles per hour to company
standards. In fact, none of the written
documentations specifically stated how to service
four vehicles per hour to company standards and
none specifically stated what the defendant had
done to aid the plaintiff in improving his
productivity. Step IV can be reviewed at Exhibit |}
attached to the original complaint.
59 Ine definition of coaching pursuant f
the Webster dictionary is to train intensively by
Instruction, demonstration, and practice
Coaching to service four vehicles per nour ft
ompany standards was never provided by the
defendant and was never siqned off by the
App. 39
plaintiff. The defendant failed to instruct and
demonstrate that four vehicles per hour can be
serviced to company standards.
60 The defendant failed to acknowledge
the improvement of the plaintiff regarding an idea
that was presented and tested by the plaintiff on
June 19, 2005 in which quantity and quality can be
achieved.
61. The defendant on July 3, 2005 stated
through Mr. Decker that efforts were made by the
defendant and the plaintiff did not improve. Mr.
Decker's sfafement So the fact that the
olaintiff was never trained to service four vehicles
per hour to company loutenaie Mr. Decker’'s
statement also contradicts the fact that he did not
comply with the June 7, 2005 agreement to
provide training demonstrating that four vehicles
per hour can be serviced to Company standaras.
Mr. Decker's statement also contradicts the fact
that the plaintiff did improve as discussed above
at paragraph 23
6? The fendant through Ms. Burbage
failed to instruc . Mr. Decker to provide training
er the plaintiff informed her that Mr. Decker did
ot provide the training pursuant to the June 7
2005 agreement which was to demonstrate that
hictes per hour can be serviced [to
mpany standards (see Exhibit C, attached to
onginal complaint).
63 Ihe defendant fatle«
plaintiff's low production of service
olely the fault of the platr
App. 40
defendant considering the facts regarding the
defendant's lose/lose operational system
procedures for service agents based on badges of
slavery, the customer service memorandum
requiring quality at the highest level, Mr. Lobeck's
expectation requiring quality service at the highest
standards attainable (both legally and ethically)
and the lack of providing proper training to meet
the standard of four vehicles per hour serviced to
company standards.
64. Ihe plaintiff was never offered a
severance package
65 Ihe defendant failed to establish just
cause when the plaintiff was terminated on July
23, 2005.
66 Prior to February 28, 2003, the plaintiff
under ANC (former parent company of ACR and
NCR) was never reprimanded for vehicle
produc tion, was never Corry elled to service four
vehicle per hour to company standards through
badges of slavery, and was never susoended fron
WoOrk
7 Ihe hagages of slavery began after
February 28, 2003, under the defendant. |t
continued up fo and including plaintiff's
employment termination date, July 23, 2!
background discussion at page 2 und
attached to the original complaint)
O8 Ihe defendant still practi
javery with existing servic
69 he plaintiff had n
quitting his employment with th
because he has ideas on how the defendant can
save millions of dollars and generate billions
70 The plaintiff submitted many
multimillion dollar ideas to defendant's
management on how millions could be saved by
making simple changes in its operations. In fact
the plaintiff's idea submitted under Exhibit A
attached to the original complaint, has the
potential to generate $1.44 billion for the
defendant (see page 2 at Exhibil A, atlached to
the original complaint).
7] Ihe defendant's conduct has caused
the plaintiff tremendous mental stress: stress from
iis badges of slavery; stress from slashing the
plaintiff's work hours by 41%; stress from terminating
the plaintiff's employment without just cause and
stress from preparing this suit
Ine defendant puts making money
over the ¢ ty of its customers. For example
service agents do not check tire pressures for eact
as does the plaintiff (see page 5 of Exhibit
attached to the original complaint)
The defendant puts making money
ivilrights of its employees, incluaing the
plaintiff, by inflicting badges of slavery, although
ntormed defendants management of
TVSC ¢ nauct
Ihe plaintitt ret
hn result
App. 4.
15 As of September 3, 2006, the
defendant still requires service agents to service
vehicles for its customers with an emphasis on
quality, not quantity. See attached Exhibits A, B
and C of the Amended Complaint. Exhibits A, B
and C are job postings for Service Agents in
Oklahoma City (Oklahoma), Huntsville (Alabama)
and Dallas (Texas). Af no time did the job
descriptions state how many vehicies per hour are
required to be serviced. The job descriptions are
identical to plaintiff's job description prior to his
employment termination. Quality includes making
sure vehicles are properly cleaned (all exterior and
interior windows and mirrors, vacuum interior, floor
seats ashtray and trunk) and that safety
equipment (lights, tires, brakes, wipers, horn
belts, mirrors and back-up lights} are in proper
working condition.
16 As of December 19, 2006, the
lefendant still requires service agents to se
vehicles for its customers with an empha
quality, not quantity. S
Amended Complaint
Belween July |
007 the detendant advertis
service s. The defer
rvice four vehicles pe
standards. See attached Exhibit A
18 NCR has 2! locations in Fonda ana
yOproximately 3,000 locations in the United State:
anada, Europe, Latin America, the Caribbean
Asian-Pacific, Africa anda Australia
Lauderdale International Airport lov
apacity to accommodate approximately
ervice agents: with 2] locations in Florida
Stimated that there are 378 service agents |
Florida and 9,450 service agents in the Unit
States of America that are affected by
Cy fendants badae: { rsiavery
COUNT |
Deliberate Indifference
Ine allegations set forth u
re realleged and incorpo
& Ihe defendant through it manager's
acted with deliberate indifference violating the
plaintiff's constitutional nights guaranteed by the
Wn and 13'* Amendment to the United slates
Constitution which was by motivated greed
relaliation and racial discrimination
83 Ihe defendant ts liable to the plaintiff
under 42 U.S.C. $1985(3) which states in part ...if
lwo or more persons in any state or territory
conspire for the purpose of depriving, either
directly or indirectly, and person or class of persons
of the equal protection of the laws, or of equal
orivileges and immunities under the laws, ....fhe
party so injured or deprived may have an action
for the recovery of damages occasioned by such
injury or deprivation, against any one or more of
the conspirators
84. The plaintiff informed defendant's
management on several occasions about its
intentional wrong doings and even offered
solutions fo the problems. Nonetheless
defendant's management showed its indiffere:
»y Cutting plaintiff's work hours by 41%,
naing innumane w
>MDEe’IS ¢ »f
Oo themselyv
At )P 45
and other service agents by focusing on making
money through racial discrimination under badges
of slavery and promising rewarding opportunities
through a deceptional incentive pay program.
New hire (employees) were not told up front that
they must be able to service four vehicles per nour
to company standards. The job postings shown in
Exhibit’s A, B, C and D (attached to the Amended
Complaint) and attached Exhibit A for service
agents has three “must” requirements which does
not include the defendant's standard of four
vehicles per hour serviced to company standards
because such standard is a badge of slavery
prohibited by the 13'" Amendment to the USS.
Constitution.
86 Mr. Lobeck stated in his written
presidential address to all employees that VCR ts tn
compliance will all laws. His statement contradicts
the fact that VCR employs racial discriminatory
practices in violation of the 13'" Amendment to the
U.S. Constitution and 42 VU.S.C.§1985(3}.
87. Ihe defendant exposed the plaintiff
and other service ba gabe to substantial risk of
serious harm such as health risks including
exhaustion, strokes, h eee attacks and brain
damage by demanaing the plaintif and other:
work »eyond ther physical and human
apa ilities as slaves and robots
88
App. 46
pay was not obtainable under defendant's
operational procedures, which included badges
of slavery
89. Ihe defendant failed to make a good
faith effort to investigate the problems and fix
them. Management at the highest level (Mr.
William Lobeck) was informed about the problems:
but, through deliberate indifference, did nothing
other than terminate the plaintiff in retaliation.
90. The defendant's actions, orders,
approvals, and omissions in violation 42
U.S.C.§1985(3) give rise to a Cause of action for
damages directly under the constitution.
COUNT Il
Outrageous conduct
91. The allegations set forth in paragraphs
1 through 90 are realleged and incorporated
herein by reference.
92. The defendant wantonly intended to
terminate the employment of the plaintiff because
the plaintiff would accept being treated as if he is
f was threatened with
a slave. The plaintif
employment fermination
93 Plaintiff's work hours were reduced
significantly
94 Plaintiff was suspended and
eventually terminated because he refu:
allow the defendant to treat him as if he |
r cause him feelings of inferiority
App. 47
9S. The defendant has shown no remorse
regarding its policy for service agents after
terminating the plaintiff without just cause;
because, two years later, the defendant ts still
recruiting service agents without letting them know
via the job posting that service agents must be
able to service four vehicles per hour to company
standards which is impossible to do within 15
minutes, unless quality is ignored which is not
tolerated pursuant to defendant's quality
assurance program.
96. The defendant's actions, orders,
approvals, and omissions in violation of 42 U.S.C.
1985(3) give rise to a cause of action for damages
directly under the constitution.
COUNT III
Breach of Contract
97. The allegations set forth in paragraphs
| through 96 are realleged and incorporated
herein by reference.
98. The defendant established a contract
with the plaintiff via the Associate Handbook
99. The defendant breached tts contract
with the plaintiff regarding disciplinary procedui
The defendani failed to comply with Step | of tne
corrective action process
100. The defendant's actions,
approvals, and omissions in violation o
1985(3) give rise to a cause of action for
directly under the constitution
App. 48
COUNT IV
Conspiracy
10 The allegations set forth in paragraphs
| through 100 are realleged and incorporated
herein by reference.
102. The defendant through it managers
conspired to vi dilate the civil rights of the plaintiff
and other service agents and still continues today
to conspire by focusing on making money through
racial discriminatory practices and promising
rewarding opportunities through a deceptional
incentive pay program. New hires (employees)
were not told up fron that they must be able to
service four vehicles per hour to company
standards. The job postings shown in attached
Exhibit A for service agents has three "must"
requirements which does not include the
defendant's standard of four vehicles per hou!
serviced to company standards because it Is a
badge of slavery prohibit by fhe 13'" Amendment
to the U.S. Constiiution.
103. With 99.9 percent of defendant's
service agents being blacks, the conspiracy theory
of maximizing profits through racial discrimination
Under the badges of slavery is a reality for the
defendant because service agents including the
plaintiff were compelled to produce four vehicles
per hour to company standards while Hispanic:
were nol held fo the same oppressive slandara
104 The defendant's actions, orders,
-~ “ic ~ | ‘ ‘ é
INA OMISSIONS IN VIO!lAaTION Of 4.
App. 49
U.S.C.§1985(3) give rise to a Cause cf action for
damages directly under the constitution.
COUNT V
Wrongful Termination
iOS. The allegations set forth in paragraphs
| through 104 are realleged and incorporated
herein by reference.
106. The defendant did not provide the
training necessary to show that service agents can
service four vehicles per hour to yield 32 vehicles in
an 8-hour shift and meet the quality standards
expected of service agents. Also, the defendant
did not follow its own procedure in the disciplinary
process.
107. —- Plaintiff's employment termination was
motivated by greed, malice, racial discriminatior
and other improper purposes.
108. The defendant's actions, orders,
approvals, and omissions in violation of 42 U.S.C.
1985(3) give rise to a cause of action for damages
directly under the constitution.
PRAYER FOR RELIEF
WHEREFORE plaintiff respectfully requests thal the
are) eT
Permanently enjoin defendant from
ntlicting involuntary servitude Upon service agents
)
Permanently enjoin defendant from
standards without proper training
At ) f ) 50
3 Reasonable compensation to the
plaintiff should the defendant implement any of his
ideas
4. Award plaintiff $1,036,152.00 for
compensatory damages.
S. Award plaintiff costs.
6. Grant such other and further relief as
the Court deems equitable and proper.
The plaintiff requests a trial by jury!
Respectfully submitted,
/s/ Lennon Anderson
Lennon Anderson, pro-se
PO Box 8610
Corai Springs, FL 33075
Phone 954/757-2021
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.