Petition for Writ of Certiorari — Jacqueline Avery, Petitioner v. Sedgwick Claims Management Services, Inc., et al.
Supreme Court briefNov 22, 2023
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In The
Supreme Court of the United States
---------------------------------♦--------------------------------JACQUELINE AVERY,
Petitioner,
v.
SEDGWICK CLAIMS MANAGEMENT SERVICES, INC.
and FCA US LLC LONG-TERM
DISABILITY BENEFIT PLAN,
Respondents.
---------------------------------♦--------------------------------On Petition For Writ Of Certiorari
To The United States Court Of Appeals
For The Sixth Circuit
---------------------------------♦--------------------------------PETITION FOR WRIT OF CERTIORARI
---------------------------------♦--------------------------------ROBERT B. JUNE
Counsel of Record
LAW OFFICES OF ROBERT JUNE, P.C.
415 Detroit Street, 2nd Floor
Ann Arbor, MI 48104-1117
(734) 481-1000
bobjune@junelaw.com
Counsel for Petitioner
================================================================================================================
COCKLE LEGAL BRIEFS (800) 225-6964
WWW.COCKLELEGALBRIEFS.COM
i
QUESTION PRESENTED
Under Section 503 of the Employee Retirement
Income Security Act of 1974 (ERISA), 29 U.S.C. § 1133,
employee benefit plans must, in accordance with the
regulations of the Secretary of Labor:
1.
provide adequate notice in writing to any participant or beneficiary whose claim for benefits under the plan has been denied, setting
forth the specific reasons for such denial, written in a manner calculated to be understood
by the participant, and
2.
afford a reasonable opportunity to any participant whose claim for benefits has been
denied for a full and fair review by the appropriate named fiduciary of the decision denying
the claim.
In turn, the Secretary of Labor’s claims procedure
regulations, 29 C.F.R. § 2560.503-1, precisely detail the
minimum performance standards necessary to comply
with the statute. However, the Sixth Circuit has ruled
that violations of the claims procedure regulations may
be excused under the judicial “substantial compliance”
doctrine if a judge determines that plan procedures satisfy the “essential purpose” of Section 503. App. 10-12.
The question presented is: Whether the Sixth Circuit erred in holding – in conflict with the Second and
Seventh Circuits – that violations of the claims procedure regulations, 29 C.F.R. § 2560.503-1, may be excused under the judicial “substantial compliance”
doctrine if a judge determines that plan procedures
satisfy the “essential purpose” of Section 503.
ii
RELATED CASES
Avery v. Sedgwick Claims Management Services, No.
20-11810, U.S. District Court for the Eastern District
of Michigan. Judgment entered September 21, 2022.
Avery v. Sedgwick Claims Management Services, No.
22-1960, U.S. Court of Appeals for the Sixth Circuit.
Judgment entered July 24, 2023.
iii
TABLE OF CONTENTS
Page
QUESTION PRESENTED...................................
i
RELATED CASES ...............................................
ii
TABLE OF CONTENTS ......................................
iii
TABLE OF AUTHORITIES .................................
vi
INTRODUCTION ................................................
1
OPINIONS BELOW .............................................
2
JURISDICTION ...................................................
2
STATUTORY AND REGULATORY PROVISIONS
INVOLVED .......................................................
3
STATEMENT OF THE CASE ............................... 15
A.
Factual Background .................................. 17
B.
Proceedings Below .......................................
20
REASONS FOR GRANTING THE WRIT ............. 29
a.
The Question Presented Has Divided the
Circuits ...................................................... 29
b.
The Question Presented is Exceptionally
Important to ERISA Jurisprudence and
Requires a Uniform National Answer ....... 33
c.
This Case Presents an Appropriate Vehicle
for Deciding the Question Presented .......... 35
CONCLUSION..................................................... 36
iv
TABLE OF CONTENTS – Continued
Page
APPENDIX
Sixth Circuit Court of Appeals, Opinion, dated
July 24, 2023 .................................................... App. 1
Sixth Circuit Court of Appeals, Judgment, dated
July 24, 2023 .................................................. App. 32
United States District Court for the Eastern
District of Michigan, Southern Division, Opinion and Order, dated September 21, 2022 ..... App. 34
United States District Court for the Eastern
District of Michigan, Southern Division, Opinion and Order, dated September 14, 2021 ..... App. 73
Sixth Circuit Court of Appeals, Order, dated
August 24, 2023.............................................. App. 88
29 U.S.C. § 1133 ................................................. App. 90
29 C.F.R. § 2560.503-1 ....................................... App. 91
Email from Barry Whiteside, dated June 11,
2014 .............................................................. App. 121
Email from Craig Banasiak, dated June 25,
2014 .............................................................. App. 124
Letter from Chrysler Groups Service Center,
dated July 21, 2014 ...................................... App. 129
Letter to Patsy Ball-Johnson, dated July 28,
2014 .............................................................. App. 131
Letter from Chrysler Groups Service Center,
dated August 20, 2014 ................................. App. 137
Letter from Chrysler Groups Service Center,
dated September 12, 2014 ........................ App. 140
v
TABLE OF CONTENTS – Continued
Page
Letter from Sedgwick Appeals Unit, dated July
8, 2015 .......................................................... App. 143
Letter from Sedgwick Appeals Unit, dated September 30, 2015 ............................................ App. 144
vi
TABLE OF AUTHORITIES
Page
CASES
Becknell v. Severance Pay Plan of Johnson &
Johnson, 644 F. App’x 205 (3d Cir. 2016) ................31
Bustetter v. Standard Ins. Co., 529 F. Supp. 3d
693 (E.D. Ky. 2021) ..................................................24
Bustetter v. Standard Ins. Co., No. 21-5441, 2021
WL 5873159 (6th Cir. Dec. 13, 2021) ......................24
Fessenden v. Reliance Standard Life Ins. Co.,
927 F.3d 998 (7th Cir. 2019) .............................. 31, 32
Gilbertson v. Allied Signal, Inc., 328 F.3d 625
(10th Cir. 2003).................................................. 31, 32
Gilewski v. Provident Life and Accident Ins. Co.,
683 F. App’x 399 (6th Cir. 2017) ..............................35
Halo v. Yale Health Plan, 819 F.3d 42 (2d Cir.
2016) ...................................................... 28, 29, 31, 32
Heimeshoff v. Hartford Life & Accident Ins. Co.,
571 U.S. 99, 134 S. Ct. 604 (2013) ...........................34
Hurse v. Hartford Life & Accident Ins. Co., 77 F.
App’x 310 (6th Cir. 2003) ........................................35
Jebian v. Hewlett-Packard Co. Emp. Benefits
Org. Income Prot. Plan, 349 F.3d 1098 (9th Cir.
2003) ........................................................................31
Kent v. United of Omaha Life Ins. Co., 96 F.3d
803 (6th Cir. 1996)....................................... 21, 22, 27
Leffew v. Ford Motor Co., 258 F. App’x 772 (6th
Cir. 2007) .................................................................35
vii
TABLE OF AUTHORITIES – Continued
Page
Morris v. Am. Elec. Power Long-Term Disability
Plan, 399 F. App’x 978 (6th Cir. 2010) ....................35
Myers v. Iron Workers Dist. Council of S. Ohio &
Vicinity Pension Tr., 217 F. App’x 526 (6th Cir.
2007) ........................................................................24
Myers v. Iron Workers Dist. Council of S. Ohio &
Vicinity Pension Tr., No. 2:04-CV-966, 2005
WL 2979472 (S.D. Ohio Nov. 7, 2005) .....................24
Putney v. Med. Mut. of Ohio, 111 F. App’x 803
(6th Cir. 2004).............................................. 22, 27, 35
Wenner v. Sun Life Assurance Co. of Can., 482
F.3d 878 (6th Cir. 2007) ..................................... 26, 27
STATUTES
28 U.S.C. § 1254(1) ........................................................2
28 U.S.C. § 1331 ..........................................................20
29 U.S.C. § 1001(b) ......................................................25
29 U.S.C. § 1104(a)(1) .................................................25
29 U.S.C. § 1132(a)(1)(B) ............................................20
29 U.S.C. § 1132(e)(1) ..................................................20
29 U.S.C. § 1133 ................................ 1, 3, 16, 25, 26, 35
29 U.S.C. § 1135 ..........................................................25
29 C.F.R. § 2520.104b-1(c)(1)(i) .............................. 7, 12
29 C.F.R. § 2520.104b-1(c)(1)(iii) ............................ 7, 12
29 C.F.R. § 2520.104b-1(c)(1)(iv) ............................ 7, 12
viii
TABLE OF AUTHORITIES – Continued
Page
29 C.F.R. § 2560.403-1(h) ............................................28
29 C.F.R. § 2560.503-1 ...................... 1, 3, 15, 16, 29, 33
29 C.F.R. § 2560.503-1(f )(3) ........................................33
29 C.F.R. § 2560.503-1(f )(4) ........................................33
29 C.F.R. § 2560.503-1(g) ............................................21
29 C.F.R. § 2560.503-1(h) ............................................27
29 C.F.R. § 2560.503-1(h)(3)(i) .............................. 16, 33
29 C.F.R. § 2560.503-1(h)(4) ................................. 16, 33
29 C.F.R. § 2560.503-1(i)(1)(i) .....................................34
29 C.F.R. § 2560.503-1(i)(3)(i) .....................................34
29 C.F.R. § 2560.503-1(i)(4) ........................................34
29 C.F.R. § 2560.503-1(l) .............................................34
RULES
Sup. Ct. R. 10(a) ............................................................2
Sup. Ct. R. 10(c) ............................................................2
1
INTRODUCTION
This petition presents an isolated question central
to ERISA jurisprudence: Whether the Sixth Circuit
erred in holding – in conflict with the Second and Seventh Circuits – that violations of the claims procedure
regulations, 29 C.F.R. § 2560.503-1, may be excused
under the judicial “substantial compliance” doctrine if
a judge determines that plan procedures satisfy the
“essential purpose” of Section 503 of ERISA, 29 U.S.C.
§ 1133. The claims procedure regulations are mandated by Section 503 and impose specific requirements
on ERISA benefit administrators regarding the timing
and content of employee benefit notices, as well as
specific procedures designed to ensure participants
that their claims will receive “a full and fair review.”
Under the Sixth Circuit “substantial compliance” test,
however, a court considers all communications between a claimant and administrator to decide whether
they combine “to notify the claimant of the specific
reasons for a claim denial” and “to provide the claimant with an opportunity to have that decision reviewed
by the fiduciary.” If so, the administrator is excused
from complying with the requirements of the claims
procedure regulations, which are supplanted by a
judge’s general assessment of the purpose of ERISA.
Here, the courts below determined that a claimant’s
letter complaining about a medical examination and
an administrator’s subsequent letter denying benefits
incongruously combined to satisfy the “essential purpose” of Section 503, effectively denying the claimant a
reasonable opportunity to appeal the adverse decision
2
and obtain a full and fair review. Several other circuits
have addressed the propriety of the “substantial compliance” doctrine, and the Second and Seventh Circuits
have rejected it in similar circumstances involving
violation of the claims procedure regulations. This
Court’s review is now needed to provide a uniform answer to this exceptionally important question regarding ERISA jurisprudence. Sup. Ct. R. 10(a); Sup. Ct. R.
10(c).
---------------------------------♦---------------------------------
OPINIONS BELOW
The opinion of the court of appeals (App. 1-33) is
unreported but available electronically at 2023 WL
4703865 and 2023 U.S. App. Lexis 18860. The district
court decision (App. 34-72) is unreported but available
electronically at 2022 WL 4365707 and 2022 U.S. Dist.
Lexis 170697.
---------------------------------♦---------------------------------
JURISDICTION
The opinion and order of the court of appeals affirming the district court was entered on July 24, 2023.
App. 1. The order of the court of appeals denying the
petition for rehearing was entered on August 24, 2023.
App. 88. This Court has jurisdiction pursuant to 28
U.S.C. § 1254(1).
---------------------------------♦---------------------------------
3
STATUTORY AND REGULATORY
PROVISIONS INVOLVED
Section 503 of the of the Employee Retirement
Income Security Act of 1974, 29 U.S.C. § 1133 states:
29 U.S.C. § 1133
In accordance with regulations of the Secretary, every employee benefit plan shall –
(1) provide adequate notice in writing to any
participant or beneficiary whose claim for
benefits under the plan has been denied,
setting forth the specific reasons for such
denial, written in a manner calculated to
be understood by the participant, and
(2) afford a reasonable opportunity to any
participant whose claim for benefits has
been denied for a full and fair review by
the appropriate named fiduciary of the
decision denying the claim.
***
The claims procedure regulations of the Secretary
of Labor, 29 C.F.R. § 2560.503-1 (2000), state in relevant part:
29 C.F.R. § 2560.503-1 Claims procedure.
(a) Scope and purpose. In accordance with the authority of sections 503 and 505 of the Employee
Retirement Income Security Act of 1974 (ERISA
or the Act), 29 U.S.C. 1133, 1135, this section sets
forth minimum requirements for employee benefit
plan procedures pertaining to claims for benefits
by participants and beneficiaries (hereinafter
4
referred to as claimants). Except as otherwise
specifically provided in this section, these requirements apply to every employee benefit plan described in section 4(a) and not exempted under
section 4(b) of the Act.
(b) Obligation to establish and maintain reasonable claims procedures. Every employee benefit
plan shall establish and maintain reasonable procedures governing the filing of benefit claims, notification of benefit determinations, and appeal of
adverse benefit determinations (hereinafter collectively referred to as claims procedures). The
claims procedures for a plan will be deemed to be
reasonable only if –
(1) The claims procedures comply with the requirements of paragraphs (c), (d), (e), (f ), (g), (h),
(i), and (j) of this section, as appropriate, except to
the extent that the claims procedures are deemed
to comply with some or all of such provisions pursuant to paragraph (b)(6) of this section;
***
(d) Plans providing disability benefits. The
claims procedures of a plan that provides disability benefits will be deemed to be reasonable only if
the claims procedures comply, with respect to
claims for disability benefits, with the requirements of paragraphs (b), (c)(2), (c)(3), and (c)(4) of
this section.
(e) Claim for benefits. For purposes of this section,
a claim for benefits is a request for a plan benefit
or benefits made by a claimant in accordance with
a plan’s reasonable procedure for filing benefit
5
claims. In the case of a group health plan, a claim
for benefits includes any pre-service claims within
the meaning of paragraph (m)(2) of this section
and any post-service claims within the meaning of
paragraph (m)(3) of this section.
(f ) Timing of notification of benefit determination.
(1) In general. Except as provided in paragraphs
(f )(2) and (f )(3) of this section, if a claim is wholly
or partially denied, the plan administrator shall
notify the claimant, in accordance with paragraph
(g) of this section, of the plan’s adverse benefit determination within a reasonable period of time,
but not later than 90 days after receipt of the claim
by the plan, unless the plan administrator determines that special circumstances require an extension of time for processing the claim. If the plan
administrator determines that an extension of
time for processing is required, written notice of
the extension shall be furnished to the claimant
prior to the termination of the initial 90-day period. In no event shall such extension exceed a period of 90 days from the end of such initial period.
The extension notice shall indicate the special circumstances requiring an extension of time and the
date by which the plan expects to render the benefit determination.
***
(3) Disability claims. In the case of a claim for
disability benefits, the plan administrator shall
notify the claimant, in accordance with paragraph
(g) of this section, of the plan’s adverse benefit determination within a reasonable period of time,
6
but not later than 45 days after receipt of the claim
by the plan. This period may be extended by the
plan for up to 30 days, provided that the plan administrator both determines that such an extension is necessary due to matters beyond the
control of the plan and notifies the claimant, prior
to the expiration of the initial 45-day period, of the
circumstances requiring the extension of time and
the date by which the plan expects to render a decision. If, prior to the end of the first 30-day extension period, the administrator determines that,
due to matters beyond the control of the plan, a
decision cannot be rendered within that extension
period, the period for making the determination
may be extended for up to an additional 30 days,
provided that the plan administrator notifies the
claimant, prior to the expiration of the first 30-day
extension period, of the circumstances requiring
the extension and the date as of which the plan
expects to render a decision. In the case of any extension under this paragraph (f )(3), the notice of
extension shall specifically explain the standards
on which entitlement to a benefit is based, the unresolved issues that prevent a decision on the
claim, and the additional information needed to
resolve those issues, and the claimant shall be afforded at least 45 days within which to provide the
specified information.
(g) Manner and content of notification of benefit
determination.
(1) Except as provided in paragraph (g)(2) of this
section, the plan administrator shall provide a
claimant with written or electronic notification of
any adverse benefit determination. Any electronic
7
notification shall comply with the standards imposed by 29 CFR 2520.104b-1(c)(1)(i), (iii), and (iv).
The notification shall set forth, in a manner calculated to be understood by the claimant –
(i) The specific reason or reasons for the adverse determination;
(ii) Reference to the specific plan provisions
on which the determination is based;
(iii) A description of any additional material
or information necessary for the claimant to perfect the claim and an explanation of why such material or information is necessary;
(iv) A description of the plan’s review procedures and the time limits applicable to such procedures, including a statement of the claimant’s
right to bring a civil action under section 502(a) of
the Act following an adverse benefit determination
on review;
(v) In the case of an adverse benefit determination by a group health plan or a plan providing
disability benefits,
(A) If an internal rule, guideline, protocol, or other similar criterion was relied upon in
making the adverse determination, either the specific rule, guideline, protocol, or other similar criterion; or a statement that such a rule, guideline,
protocol, or other similar criterion was relied upon
in making the adverse determination and that a
copy of such rule, guideline, protocol, or other criterion will be provided free of charge to the claimant upon request; or
8
(B) If the adverse benefit determination
is based on a medical necessity or experimental
treatment or similar exclusion or limit, either an
explanation of the scientific or clinical judgment
for the determination, applying the terms of the
plan to the claimant’s medical circumstances, or a
statement that such explanation will be provided
free of charge upon request.
***
(h) Appeal of adverse benefit determinations.
(1) In general. Every employee benefit plan shall
establish and maintain a procedure by which a
claimant shall have a reasonable opportunity to
appeal an adverse benefit determination to an appropriate named fiduciary of the plan, and under
which there will be a full and fair review of the
claim and the adverse benefit determination.
(2) Full and fair review. Except as provided in
paragraphs (h)(3) and (h)(4) of this section, the
claims procedures of a plan will not be deemed to
provide a claimant with a reasonable opportunity
for a full and fair review of a claim and adverse
benefit determination unless the claims procedures –
(i) Provide claimants at least 60 days following receipt of a notification of an adverse benefit
determination within which to appeal the determination;
(ii) Provide claimants the opportunity to
submit written comments, documents, records,
and other information relating to the claim for
benefits;
9
(iii) Provide that a claimant shall be provided, upon request and free of charge, reasonable
access to, and copies of, all documents, records, and
other information relevant to the claimant’s claim
for benefits. Whether a document, record, or other
information is relevant to a claim for benefits shall
be determined by reference to paragraph (m)(8) of
this section;
(iv) Provide for a review that takes into account all comments, documents, records, and other
information submitted by the claimant relating to
the claim, without regard to whether such information was submitted or considered in the initial
benefit determination.
(3) Group health plans. The claims procedures of
a group health plan will not be deemed to provide
a claimant with a reasonable opportunity for a full
and fair review of a claim and adverse benefit determination unless, in addition to complying with
the requirements of paragraphs (h)(2)(ii) through
(iv) of this section, the claims procedures –
(i) Provide claimants at least 180 days following receipt of a notification of an adverse benefit determination within which to appeal the
determination;
(ii) Provide for a review that does not afford
deference to the initial adverse benefit determination and that is conducted by an appropriate
named fiduciary of the plan who is neither the individual who made the adverse benefit determination that is the subject of the appeal, nor the
subordinate of such individual;
10
(iii) Provide that, in deciding an appeal of
any adverse benefit determination that is based in
whole or in part on a medical judgment, including
determinations with regard to whether a particular treatment, drug, or other item is experimental,
investigational, or not medically necessary or appropriate, the appropriate named fiduciary shall
consult with a health care professional who has
appropriate training and experience in the field of
medicine involved in the medical judgment;
(iv) Provide for the identification of medical
or vocational experts whose advice was obtained
on behalf of the plan in connection with a claimant’s adverse benefit determination, without regard to whether the advice was relied upon in
making the benefit determination;
(v) Provide that the health care professional
engaged for purposes of a consultation under paragraph (h)(3)(iii) of this section shall be an individual who is neither an individual who was
consulted in connection with the adverse benefit
determination that is the subject of the appeal, nor
the subordinate of any such individual;
***
(4) Plans providing disability benefits. The
claims procedures of a plan providing disability
benefits will not, with respect to claims for such
benefits, be deemed to provide a claimant with a
reasonable opportunity for a full and fair review of
a claim and adverse benefit determination unless
the claims procedures comply with the requirements of paragraphs (h)(2)(ii) through (iv) and
(h)(3)(i) through (v) of this section.
11
(i)
Timing of notification of benefit determination on review.
(1)
In general.
(i) Except as provided in paragraphs
(i)(1)(ii), (i)(2), and (i)(3) of this section, the plan
administrator shall notify a claimant in accordance with paragraph (j) of this section of the plan’s
benefit determination on review within a reasonable period of time, but not later than 60 days after
receipt of the claimant’s request for review by the
plan, unless the plan administrator determines
that special circumstances (such as the need to
hold a hearing, if the plan’s procedures provide for
a hearing) require an extension of time for processing the claim. If the plan administrator determines that an extension of time for processing is
required, written notice of the extension shall be
furnished to the claimant prior to the termination
of the initial 60-day period. In no event shall such
extension exceed a period of 60 days from the end
of the initial period. The extension notice shall indicate the special circumstances requiring an extension of time and the date by which the plan
expects to render the determination on review.
***
(3)
Disability claims.
(i) Except as provided in paragraph (i)(3)(ii)
of this section, claims involving disability benefits
(whether the plan provides for one or two appeals)
shall be governed by paragraph (i)(1) of this section, except that a period of 45 days shall apply
instead of 60 days for purposes of that paragraph.
12
***
(4) Calculating time periods. For purposes of paragraph (i) of this section, the period of time within
which a benefit determination on review is required to be made shall begin at the time an appeal is filed in accordance with the reasonable
procedures of a plan, without regard to whether all
the information necessary to make a benefit determination on review accompanies the filing. In the
event that a period of time is extended as permitted pursuant to paragraph (i)(1), (i)(2)(iii)(B), or
(i)(3) of this section due to a claimant’s failure to
submit information necessary to decide a claim,
the period for making the benefit determination
on review shall be tolled from the date on which
the notification of the extension is sent to the
claimant until the date on which the claimant responds to the request for additional information.
(5) Furnishing documents. In the case of an adverse benefit determination on review, the plan administrator shall provide such access to, and
copies of, documents, records, and other information described in paragraphs (j)(3), (j)(4), and
(j)(5) of this section as is appropriate.
(j)
Manner and content of notification of benefit
determination on review. The plan administrator shall provide a claimant with written or
electronic notification of a plan’s benefit determination on review. Any electronic notification shall
comply with the standards imposed by 29 CFR
2520.104b-1(c)(1)(i), (iii), and (iv). In the case of an
adverse benefit determination, the notification
shall set forth, in a manner calculated to be understood by the claimant –
13
(1) The specific reason or reasons for the adverse
determination;
(2) Reference to the specific plan provisions on
which the benefit determination is based;
(3) A statement that the claimant is entitled to
receive, upon request and free of charge, reasonable access to, and copies of, all documents, records,
and other information relevant to the claimant’s
claim for benefits. Whether a document, record, or
other information is relevant to a claim for benefits shall be determined by reference to paragraph
(m)(8) of this section;
4) A statement describing any voluntary appeal
procedures offered by the plan and the claimant’s
right to obtain the information about such procedures described in paragraph (c)(3)(iv) of this section, and a statement of the claimant’s right to
bring an action under section 502(a) of the Act;
and
(5) In the case of a group health plan or a plan
providing disability benefits –
(i) If an internal rule, guideline, protocol, or
other similar criterion was relied upon in making
the adverse determination, either the specific rule,
guideline, protocol, or other similar criterion; or a
statement that such rule, guideline, protocol, or
other similar criterion was relied upon in making
the adverse determination and that a copy of the
rule, guideline, protocol, or other similar criterion
will be provided free of charge to the claimant
upon request;
14
(ii) If the adverse benefit determination is
based on a medical necessity or experimental
treatment or similar exclusion or limit, either an
explanation of the scientific or clinical judgment
for the determination, applying the terms of the
plan to the claimant’s medical circumstances, or a
statement that such explanation will be provided
free of charge upon request; and
(iii) The following statement: “You and your
plan may have other voluntary alternative dispute
resolution options, such as mediation. One way to
find out what may be available is to contact your
local U.S. Department of Labor Office and your
State insurance regulatory agency.’’
***
(l) Failure to establish and follow reasonable
claims procedures. In the case of the failure of a
plan to establish or follow claims procedures consistent with the requirements of this section, a
claimant shall be deemed to have exhausted the
administrative remedies available under the plan
and shall be entitled to pursue any available remedies under section 502(a) of the Act on the basis
that the plan has failed to provide a reasonable
claims procedure that would yield a decision on
the merits of the claim.
***
(m) Definitions. The following terms shall have the
meaning ascribed to such terms in this paragraph
(m) whenever such term is used in this section:
***
15
(8) A document, record, or other information
shall be considered “relevant” to a claimant’s claim
if such document, record, or other information
(i) Was relied upon in making the benefit determination;
(ii) Was submitted, considered, or generated
in the course of making the benefit determination,
without regard to whether such document, record,
or other information was relied upon in making
the benefit determination;
(iii) Demonstrates compliance with the administrative processes and safeguards required
pursuant to paragraph (b)(5) of this section in
making the benefit determination; or
(iv) In the case of a group health plan or a
plan providing disability benefits, constitutes a
statement of policy or guidance with respect to the
plan concerning the denied treatment option or
benefit for the claimant’s diagnosis, without regard to whether such advice or statement was relied upon in making the benefit determination.
***
---------------------------------♦---------------------------------
STATEMENT OF THE CASE
This petition presents an isolated question central
to ERISA jurisprudence: Whether the Sixth Circuit
erred in holding – in conflict with the Second and Seventh Circuits – that violations of the claims procedure
regulations, 29 C.F.R. § 2560.503-1, may be excused
16
under the judicial “substantial compliance” doctrine if
a judge determines that plan procedures satisfy the
“essential purpose” of Section 503 of ERISA, 29 U.S.C.
§ 1133. The facts necessary for the Court’s decision are
not in dispute, and there can be no doubt that Respondent Sedgwick Claims Management Services violated
the claims procedure regulations in the course of processing Petitioner Jacqueline Avery’s claim. Ms. Avery
was not provided 180 days to appeal her adverse claim
decision as promised in the regulation, and Sedgwick
issued a “final decision” of Ms. Avery’s “appeal” without
actually receiving an appeal from Ms. Avery.
However, the courts below looked at whether they
believed Sedgwick was in “substantial compliance”
with the “essential purpose” of Section 503 rather than
requiring adherence the detailed procedures established as minimum performance standards in 29 C.F.R.
§ 2560.503-1. To accomplish this, the court of appeals
construed Ms. Avery’s July 28, 2014 letter protesting a
medical examination, App. 131-36, as though it was an
appeal of Sedgwick’s subsequent August 20, 2014 benefit denial letter. App. 137-39. As incongruous as this
may seem, it permitted the court of appeals to approve
Sedgwick’s September 12, 2014 “final decision” denying Ms. Avery’s appeal without affording her the 180
day appeal period mandated by 29 CFR § 2560.5031(h)(3)(i), (h)(4).
The question of whether this judicial “substantial
compliance” doctrine may excuse violations of the
claims procedure regulations is crucial to maintaining
the integrity of ERISA’s remedial scheme. The Sixth
17
Circuit decision conflicts with decisions of the Second
and Seventh Circuits, and this case presents an appropriate vehicle for deciding the issue. Therefore, it
would be appropriate for the Court to grant the writ at
this time.
A. Factual Background
The facts necessary for the Court’s decision are
not in dispute. Ms. Avery was a participant in the FCA
US LLC Long-Term Disability Benefit Plan, for which
Sedgwick serves as claims administrator, when she
first became disabled on July 15, 2011. App. 2. Sedgwick approved Ms. Avery’s claim for disability on the
basis of “totally disabling condition(s) of Right Lower
Extremity Neuropathy & reflex sympathetic dystrophy lower extremity” as confirmed in clinical examinations with two independent neurologists. App. 3.
Ms. Avery continuously furnished medical records
from her treating physicians to substantiate her disability, and Sedgwick repeatedly approved Ms. Avery’s
long-term disability benefits through early 2014. App.
3.
Beginning on April 14, 2014, however, Chrysler’s
corporate investigations unit conducted surveillance
on Ms. Avery on five occasions, mistakenly drawing the
conclusion that, “[a]lthough not confirmed, it appears
that she may be running some sort of business out of
her home.” App. 121-22. The surveillance apparently
spotted a “woman who shows up at Avery’s home the
same time every day,” and rather than identifying
18
this woman as one of Ms. Avery’s medical caregivers,
the investigation unit surmised that she may be running a business. Id. Chrysler and Sedgwick then came
up with a plan to coordinate additional surveillance
with an independent medical examination to be scheduled for Ms. Avery with Dr. Joel Shavell. App. 124-28.
Dr. Shavell is not a neurologist, the specialty appropriate for evaluating Ms. Avery’s condition, but he nonetheless determined that Ms. Avery could return to
work. App. 4-5. Based on Dr. Shavell’s opinion, Sedgwick sent a letter on July 21, 2014 requesting Ms.
Avery to “report to your plant medical department for
a determination of your ability to return to work.” App.
129.
Ms. Avery obtained a copy of Dr. Shavell’s report,
and on July 28, 2014, she wrote a letter to Sedgwick “to
appeal my recent return to work decision.” App. 13136. Ms. Avery provided a detailed refutation of the assertions contained in Dr. Shavell’s report and requested Sedgwick “to reverse the return to work
authorization.” App. 136. Sedgwick subsequently sent
a letter dated August 20, 2014 to Ms. Avery that cited
“the results of your recent IME examination, in which
you were found able to work,” and stated:
Based upon this information we are requesting that you report to your Human Resource
for a determination of your ability to return to
work. Your benefits may be terminated effective July 21, 2014 pending the outcome of the
ability to work examination.
19
App. 137. The August 20, 2014 letter also explained
that Ms. Avery could “appeal this decision by sending
a written request within 180 calendar days of the date
you receive this letter.” App. 138. Nevertheless, Sedgwick did not wait for the 180-day appeal period to expire before sending Ms. Avery its September 12, 2014
letter stating Sedgwick had “completed our review of
your claim and appeal under your employer’s LongTerm Disability Benefit Plan.” App. 140. Ms. Avery had
not submitted an appeal of the August 20, 2014 decision, and there was no communication with Ms. Avery
between sending the August 20, 2014 letter and issuing the September 12, 2014 appeal decision. Still,
Sedgwick informed Ms. Avery: “The decision is the
Claim Administrator’s final decision. You have the
right to bring a civil action under ERISA 502(a).” App.
141.
During the district court proceedings, it came to
light that Sedgwick had sent a letter nearly a year
later to Ms. Avery’s former address (she had moved after her benefits were stopped and never received the
letter) after Ms. Avery consulted with a local attorney
who scolded Sedgwick for terminating Ms. Avery’s
benefits. App. 143. The July 8, 2015 letter stated in
full:
Your file is under re-review. If you have any
additional medical information for the rereview, the deadline to submit additional
medical information is July 28, 2015.
20
App. 143. The letter was sent solely to Ms. Avery’s former address, not to the attorney who had scolded Sedgwick. Id. The letter clearly did not comply with the
notice requirements of the claims procedure regulations, did not explain the “re-review” process, and did
not offer the required 180-day period to submit an appeal. Id. On September 30, 2015, Sedgwick completed
its “re-review” and upheld the termination of Ms.
Avery’s benefits.
B. Proceedings Below
Ms. Avery filed this action in the district court for
the Eastern District of Michigan, which had jurisdiction pursuant to 29 U.S.C. § 1132(e)(1) and 28 § U.S.C.
§ 1331, seeking recovery of her long term disability
benefits pursuant to Section 502(a)(1)(B) of ERISA, 29
U.S.C. § 1132(a)(1)(B). Understanding that Sedgwick’s
July 21, 2014 letter was being treated as a benefit determination letter, Ms. Avery filed a procedural challenge in district court complaining that the July 21,
2014 letter did not comply with the requirements of
the claims procedure regulations. This procedural
challenge was rejected by the district court, which
noted:
It is undisputed that the July 21 letter did
not provide a detailed determination of Defendants’ decision to deny Plaintiff further
disability benefits and did not include any
information on how an appeal could be filed.
Defendants factually dispute whether this
letter constituted a benefits determination or
21
merely communicated the findings of Dr.
Shavell’s IME. And Defendants point to
Sedgwick’s detailed August 20, 2014 letter –
which more closely hewed to the requirements
of 29 C.F.R. § 2560.503-1(g) – as the document
meant to notify Plaintiff of final benefits determination.
App. 82 (citations to record omitted). Obviously, if
Sedgwick’s admittedly defective July 21, 2014 letter
did not constitute a benefits determination, then Ms.
Avery’s July 28, 2014 letter protesting Sedgwick’s “return to work decision” could not constitute an appeal
of a benefits determination. App. 131-36. The district
court avoided this anomaly by reasoning:
The court need not wade into this factual
dispute because the Sixth Circuit found in
Kent v. United of Omaha Life Ins. Co. that
an insurer “substantially complied with
E.R.I.S.A.’s procedural requirements” when
the claimant was provided with two consecutive letters that collectively complied with
ERISA’s notification requirement. 96 F.3d
803, 807 (6th Cir. 1996) (emphasis added). In
Kent, the insurer’s notification procedures
“were technically deficient because the [contents of the] first letter did not meet the requirements of the statute and regulation, and
the second letter was untimely (it being issued more than 90 days after the decision to
deny the claim).” Id. But the court determined that “when viewed in light of the myriad of communications between claimant, her
22
counsel and the insurer, [the letters] were sufficient to meet the purposes of Section 1133 in
insuring that the claimant understood the
reasons for the denial of the claim as well as
her rights to review of the decision.” Id.
In the present case, Defendants’ substantial
compliance with the notification requirements is even more readily apparent, because
unlike in Kent, even if the court assumes that,
as Plaintiff alleges, both letters were attempts
at notifying Plaintiff of a final benefit determination, Sedgwick’s second letter provided a
timely correction undisputedly within the
ninety-day notification window required by
the regulation. Therefore, any alleged “procedural failures” with regards to the notification
letters cannot plausibly said to be “substantial” under Sixth Circuit case law because the
alleged procedural violations “did not prevent
[Plaintiff ] from gaining information necessary to contest [her] denial of benefits.” Putney
[v. Med. Mut. of Ohio, 111 F. App’x 803, 807
(6th Cir. 2004)].
App. 82-83. Here, the district court viewed it as Ms.
Avery’s duty to obtain the information necessary to
contest her denial of benefits, rather than recognizing Sedgwick’s duty to provide her with proper notice
in compliance with Section 503 and the claims procedure regulations. Notably, neither the July 21, 2014
letter nor the August 20, 2014 letter actually notified
Ms. Avery that her benefits were terminated. The
July 21, 2014 letter notified Ms. Avery that her “benefits may be suspended effective July 22, 2014 pending
23
the outcome of the ability to work examination.” App.
129-30. The August 20, 2014 letter similarly instructed
Ms. Avery to report “for a determination of your ability
to return to work,” and notified Ms. Avery that: “Your
benefits may be terminated effective July 21, 2014
pending the outcome of the ability to work examination.” App. 137. Ms. Avery was not properly put on notice that her benefits were terminated, and although
she was promised that she could “appeal this decision
by sending a written request within 180 calendar days
of the date you receive this letter,” App. 138, Sedgwick
did not grant Ms. Avery that appeal period, instead issuing its final decision terminating her benefits on
September 12, 2014. App. 140. As a result, Ms. Avery
was not provided with a reasonable opportunity to respond to the August 20, 2014 letter with comments or
additional records, but the district court rejected Ms.
Avery’s procedural challenge based on the “substantial
compliance” doctrine and its view that Ms. Avery’s
July 28, 2014 letter constituted an appeal of Sedgwick’s August 20, 2014 adverse benefit decision. App.
82-83.
The district court granted defendants’ motion for
judgment on the administrative record, and denied
plaintiff ’s motion for judgment, despite the myriad
procedural irregularities in the case. App. 34-72.
Among other things, Ms. Avery argued that the de
novo standard of review should be applied because
Sedgwick failed to comply with the Department of Labor claims procedure regulations. App. 54. The district
court noted that “the Sixth Circuit has not issued a
24
clear guidance on whether the de novo standard applies in a case involving procedural deficiencies, but at
least two district courts’ opinions, which were highly
regarded on appeal, have adopted this rule,” elaborating in a footnote:
In Bustetter v. Standard Ins. Co., 529 F. Supp.
3d 693 (E.D. Ky. 2021), the Eastern District of
Kentucky noted the lack of clear guidance
from the Sixth Circuit and said that “until the
Sixth Circuit provides additional guidance,
. . . [it] will follow the prevailing view in the
circuits and apply de novo review for violation
of the 2002 version of the regulations.” Id. at
703. The Sixth Circuit affirmed Bustetter and
applauded it as a “notably thorough and wellreasoned opinion.” Bustetter v. Standard Ins.
Co., No. 21-5441, 2021 WL 5873159, at *1 (6th
Cir. Dec. 13, 2021). In Myers v. Iron Workers
Dist. Council of S. Ohio & Vicinity Pension Tr.,
No. 2:04-CV-966, 2005 WL 2979472, at *6
(S.D. Ohio Nov. 7, 2005), the Southern District
of Ohio also applied the de novo standard of
review “[c]onsidering the conflicting and potentially changing law on the subject of what
standard of review applies in a case involving
the procedural deficiencies.” Id. at *6. The
Sixth Circuit adopted the reasoning in Myers’
“comprehensive and well-reasoned opinion.”
Myers v. Iron Workers Dist. Council of S. Ohio
& Vicinity Pension Tr., 217 F. App’x 526 (6th
Cir. 2007).
App. 54-55. Nevertheless, the district court engaged
in an analysis of the law-of-the-case doctrine and
25
concluded that, because Ms. Avery had not prevailed in
her procedural challenge seeking discovery, she could
not now assert procedural errors as a basis for seeking
de novo review. App. 55-56. Reviewing the case under
the arbitrary and capricious standard of review, the
district court granted judgment in favor of defendants
on September 21, 2022. App. 59-72.
The court of appeals affirmed in a decision issued
on July 24, 2023. App. 1-33. The court of appeals concluded that “Sedgwick substantially complied with
ERISA claims procedures,” and provided this summary of the judicial “substantial compliance” doctrine
in the context of the claims procedure regulations:
ERISA Procedural Requirements
We begin with a brief overview of the ERISA
regulations that govern employee benefit
claims procedures. ERISA ensures that fiduciaries administer employee benefit plans
“solely in the interest of the participants and
beneficiaries.” 29 U.S.C. §§ 1104(a)(1), 1001(b).
Under ERISA, the Secretary of Labor has the
authority to enact regulations that govern the
administration of employee benefit claims.
Id. §§ 1133, 1135. Section 1133 provides that
every employee benefit plan must:
(1) provide adequate notice in writing
to any participant or beneficiary whose
claim for benefits under the plan has been
denied, setting forth the specific reasons
for such denial, written in a manner
26
calculated to be understood by the participant, and
(2) afford a reasonable opportunity to
any participant whose claim for benefits
has been denied for a full and fair review
by the appropriate named fiduciary of the
decision denying the claim.
Id. § 1133. We have held that the “essential
purpose” of these requirements is twofold:
“(1) to notify the claimant of the specific reasons for a claim denial, and (2) to provide the
claimant with an opportunity to have that
decision reviewed by the fiduciary.” Wenner v.
Sun Life Assurance Co. of Can., 482 F.3d 878,
882 (6th Cir. 2007) (emphasis and citation
omitted).
In deciding whether a plan has satisfied
the requirements of § 1133, we employ a “substantial compliance” test. Id. Under this test,
all communications between the claimant
and the administrator are considered. “If the
communications between the administrator
and participant as a whole fulfill the twin
purposes of § 1133, the administrator’s decision will be upheld even where the particular
communication does not meet those requirements.” Id. (internal quotation marks omitted).
App. 10-12. The court of appeals then applied the “substantial compliance” doctrine to excuse Sedgwick’s procedural violations:
27
We need not resolve whether Sedgwick’s July
21, 2014, letter was in fact a formal benefit
determination, because Sedgwick’s collective
communications with Avery substantially
complied with ERISA’s procedural requirements. See Kent, 96 F.3d at 807 (holding that,
despite technical deficiencies in the insurer’s
denial letters, “when viewed in light of the
myriad of communications between claimant,
her counsel and the insurer, [the letters] were
sufficient to meet the purposes of Section
1133 in insuring that the claimant understood the reasons for the denial of the claim
as well as her rights to review of the decision”). Although Sedgwick’s July 21, 2014, letter undoubtedly fell short of meeting the
requirements articulated in § 2560.503-1(h),
its August 20, 2014, denial letter corrected
any deficiencies. Avery was made aware of
the reasons for Sedgwick’s benefits denial
(i.e., the results of Dr. Shavell’s independent
medical examination) and of her appeal
rights. Collectively, therefore, Sedgwick’s
communications with Avery satisfied the dual
purposes behind (and plain text of ) Section
1133. See Wenner, 482 F.3d at 882; Putney v.
Med. Mut. of Ohio, 111 F. App’x 803, 807 (6th
Cir. 2004) (finding that an administrator’s
failure to satisfy ERISA notice requirements
was “neither significant nor outcome determinative” where the “procedural failures did not
prevent [the claimant] from gaining information necessary to contest his denial of benefits”).
28
App. 14-15. Thus, the court of appeals incongruously
viewed Ms. Avery’s July 28, 2014 letter as the appeal
of Sedgwick’s subsequent August 20, 2014 adverse
benefit decision. App. 15. The court of appeals coupled
this with the fact that Sedgwick “effectively afforded
Avery a second appeal by voluntarily re-reviewing her
claim in 2015.” App. 15. In essence, although Sedgwick
“undoubtedly fell short of meeting the requirements
articulated in § 2560.403-1(h),” the “substantial compliance” doctrine acted to excuse these regulatory violations. It did not matter that Sedgwick’s so-called rereview itself violated the regulations, so long as judge
could conclude the combination of the communications
met the court of appeals view of Section 503’s essential
purpose. App. 11-12.
Ms. Avery also contended once again that Sedgwick’s procedural violations should result in having
the claim reviewed de novo, citing Halo v. Yale Health
Plan, 819 F.3d 42 (2d Cir. 2016), but the court of appeals expressly rejected the Halo analysis in a footnote:
Relying on the Second Circuit’s opinion in
Halo v. Yale Health Plan, 819 F.3d 42 (2d Cir.
2016), Avery argues that the de novo standard
of review should apply to our review of the
administrator’s decision to terminate benefits
because Sedgwick allegedly failed to comply
with the claims procedure regulation. Appellant’s Br. at 25. In Halo, the Second Circuit
held that “a plan’s failure to comply with
the Department of Labor’s claims procedure
29
regulation, 29 C.F.R. § 2560.503-1, will result
in that claim being reviewed de novo in federal court, unless the plan has otherwise established procedures in full conformity with
the regulation and can show that its failure to
comply with the regulation in the processing
of a particular claim was inadvertent and
harmless.” 819 F.3d at 45. However, this circuit has yet to adopt such a rule, and we decline to do so here.
App. 9-10. After the court of appeals issued its opinion,
Ms. Avery sought rehearing, but the petition for rehearing was denied on August 24, 2023. App. 88.
---------------------------------♦---------------------------------
REASONS FOR GRANTING THE WRIT
The question presented is narrow but exceptionally important to ERISA jurisprudence, and it would
be appropriate for the Court to grant the writ at this
time for the following reasons.
a. The Question Presented Has Divided
the Circuits
While the court of appeals applied a very broad
rendering of the “substantial compliance” doctrine in
this case, other circuits have taken a different path.
As acknowledged by the court of appeals, the Second
Circuit has required stricter compliance with the
specific terms of the claims procedure regulation, and
30
failure to comply will result in having the claim reviewed de novo by the court:
As the Department [of Labor] explained in the
preamble to the 2000 regulation, “[i]nasmuch
as the regulation makes substantial revisions
in the severity of the standards imposed on
plans, we believe that plans should be held to
the articulated standards as representing the
minimum procedural regularity that warrants imposing an exhaustion requirement on
claimants.” 65 Fed. Reg. at 70,256.
In other words, if plans comply with the regulation, which is designed to protect employees,
the plans get the benefit of both an exhaustion
requirement and a deferential standard of review when a claimant files suit in federal
court – protections that will likely encourage
employers to continue to voluntarily provide
employee benefits. But if plans do not comply
with the regulation, they are not entitled to
these protections. That result is not unnecessarily harsh, as those in favor of the substantial compliance doctrine have contended. The
failure to comply does not result in any oppressive consequence; plans will have to pay
the claim only if it is a meritorious claim,
which they are already contractually obligated to do. They will simply lose the benefit
of the great deference afforded by the arbitrary and capricious standard. In short, this
regulatory approach balances the competing
interests of employers and employees and, accordingly, ERISA’s dual congressional purposes.
31
Halo, 819 F.3d at 56. The Seventh Circuit, while not
expressly adopting the Halo analysis, has recognized
that a court that excused violations of deadlines contained in the claims procedure regulations “would upset the careful balance that the regulations strike
between the competing interests of administrators and
claimants.” Fessenden v. Reliance Standard Life Ins.
Co., 927 F.3d 998, 1004 (7th Cir. 2019). The Seventh
Circuit specifically addressed the “substantial compliance” doctrine as follows:
We acknowledge that some of our sister circuits have been willing to apply the substantial compliance exception to blown deadlines.
See Gilbertson [v. Allied Signal, Inc., 328 F.3d
625, 634-35 (10th Cir. 2003)] (applying the
substantial compliance doctrine to an administrator’s untimely decision under the pre2002 regulation); Jebian [v. Hewlett-Packard
Co. Emp. Benefits Org. Income Prot. Plan, 349
F.3d 1098, 1108 (9th Cir. 2003)] (“Absent unusual circumstances, an administrator engaged
in a genuine, productive, ongoing dialogue
that substantially complies with a plan’s and
the regulations’ timelines should remain entitled to whatever discretion the plan documentation gives it.”); see also Becknell v. Severance
Pay Plan of Johnson & Johnson, 644 F. App’x
205, 213 (3d Cir. 2016) (conducting deferential
review because “[the plan administrator’s]
late decision does not rise to the level of a
severe procedural violation”). These circuits
have seen no difference between forgiving
32
tardiness and forgiving violations of other
procedural requirements.
We disagree. As an initial matter, it is worth
noting that many of the circuits currently applying the exception to missed deadlines have
relied on precedent that predates the 2002
version of the regulations. The earlier version
offered a much less nuanced approach to
balancing the competing interests at stake,
which subjected the goals of ERISA to different kinds of gamesmanship and perverse incentives. See Gilbertson, 328 F.3d at 634-35;
see id. at 629 n.3, 631 n.4. For example, because the old regulations did not include tolling provisions to stop the clock while the
administrator was waiting on information
from the claimant, “claimants might [have
been] encouraged to delay a final decision by
suggesting that they intend[ed] to produce additional information, only to pull the plug and
demand de novo review in federal court on the
[last] day.” Id. at 635. The substantial compliance doctrine allowed courts the flexibility to
police such gamesmanship and avoid results
that would be “antithetical to the aims of
ERISA.” Id. But the amendments reflected in
the 2002 regulations address the incentives
concern head-on by including more detailed
and balanced provisions on timing and tolling.
Thus, the oft-invoked rationale for applying
the exception to missed deadlines no longer
exists.
Fessenden, 927 F.3d at 1005-06. The holdings of Halo
and Fessenden differ starkly from the Sixth Circuit
33
in this case. Therefore, it would be appropriate for the
Court to grant the writ to resolve the district split at
this time.
b. The Question Presented is Exceptionally Important to ERISA Jurisprudence
and Requires a Uniform National Answer
This Court has previously explained the importance of complying with the claims procedure regulations as part of ERISA’s two-tiered remedial scheme:
The first tier of ERISA’s remedial scheme is
the internal review process required for all
ERISA disability-benefit plans. 29 CFR
§ 2560.503-1. After the participant files a
claim for disability benefits, the plan has 45
days to make an “adverse benefit determination.” § 2560.503-1(f )(3). Two 30-day extensions are available for “matters beyond the
control of the plan,” giving the plan a total of
up to 105 days to make that determination.
Ibid. The plan’s time for making a benefit determination may be tolled “due to a claimant’s
failure to submit information necessary to
decide a claim.” § 2560.503-1(f )(4).
Following denial, the plan must provide the
participant with “at least 180 days . . .
within which to appeal the determination.”
§§ 2560.503-1(h)(3)(i), (h)(4). The plan has
45 days to resolve that appeal, with one 45day extension available for “special circumstances (such as the need to hold a hearing).”
34
§§ 2560.503-1(i)(1)(i), (i)(3)(i). The plan’s time
for resolving an appeal can be tolled again if
the participant fails to submit necessary information. § 2560.503-1(i)(4). In the ordinary
course, the regulations contemplate an internal review process lasting about one year. Tr.
of Oral Arg. 22. If the plan fails to meet its own
deadlines under these procedures, the participant “shall be deemed to have exhausted
the administrative remedies.” § 2560.503-1(l).
Upon exhaustion of the internal review process, the participant is entitled to proceed immediately to judicial review, the second tier of
ERISA’s remedial scheme.
Heimeshoff v. Hartford Life & Accident Ins. Co., 571
U.S. 99, 110-11, 134 S. Ct. 604, 613 (2013). Sedgwick
did not provide “at least 180 days . . . within which to
appeal the determination.” Id. The court of appeals’
application of the judicial “substantial compliance”
doctrine simply obviates the regulatory requirements
altogether, supplanting them with the determination
of a judge as to whether communications as a satisfied
the “essential purpose” of Section 503, which itself is
a reduction of the requirements of the statute. App.
11 (“the ‘essential purpose’ of these requirements is
twofold: ‘(1) to notify the claimant of the specific reasons for a claim denial, and (2) to provide the claimant with an opportunity to have that decision
reviewed by the fiduciary.’ ”). But Section 503 requires more, and the best evidence of the essential
purpose of a statute should be the text of the statute.
Section 503 also mandates the Secretary of Labor to
35
adopt implementing regulations, 29 U.S.C. § 1133, and
those regulations should be followed by the courts.
Therefore, to ensure the integrity of the two-tiered
ERISA remedial scheme, the Court should grant the
writ in this case.
c. This Case Presents an Appropriate Vehicle for Deciding the Question Presented
Despite the fact that the court of appeals’ decision
is unreported, this case presents an excellent vehicle
for deciding the question presented. The regulatory
violations at issue and the circuit court split are clear.
The issue is narrow but essential to ERISA jurisprudence. Moreover, the distinction between reported and
unreported decisions has been blurred in recent years.
For example, the court of appeals’ decision below cites
several unreported decisions as authority for its conclusions. App. 15, citing Putney v. Med. Mut. of Ohio,
111 F. App’x 803, 807 (6th Cir. 2004); App. 24, citing
Gilewski v. Provident Life and Accident Ins. Co., 683 F.
App’x 399, 406 (6th Cir. 2017); App. 27-28, citing Morris
v. Am. Elec. Power Long-Term Disability Plan, 399 F.
App’x 978, 986 (6th Cir. 2010) and Leffew v. Ford Motor
Co., 258 F. App’x 772, 779 (6th Cir. 2007); App. 29, citing
Hurse v. Hartford Life & Accident Ins. Co., 77 F. App’x
310, 318 (6th Cir. 2003).
Particularly given the broad application of the judicial “substantial compliance” doctrine announced in
the court of appeals’ decision, there can be no doubt
36
that this analysis will serve as authority for future
decisions. Therefore, the Court should grant the writ
in this case to provide a uniform answer to the question presented.
---------------------------------♦---------------------------------
CONCLUSION
For all of these reasons, Petitioner Jacqueline
Avery requests this Honorable Court to grant her a
writ of certiorari in this case.
Respectfully submitted,
ROBERT B. JUNE
Counsel of Record
LAW OFFICES OF ROBERT JUNE, P.C.
415 Detroit Street, 2nd Floor
Ann Arbor, MI 48104-1117
(734) 481-1000
bobjune@junelaw.com
Counsel for Petitioner
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.