Amicus Curiae Brief — Domino's Pizza, LLC, Petitioner v. Guillermo Robles
Supreme Court briefJul 15, 2019
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No. 18-1539
IN THE
Supreme Court of the United States
___________
DOMINO’S P IZZA LLC,
v.
Petitioner,
GUILLERMO ROBLES,
Respondent.
___________
On Petition for a Writ of Certiorari to
the United States Court of Appeals
for the Ninth Circuit
___________
BRIEF OF WASHINGTON LEGAL FOUNDATION
AS AMICUS CURIAE IN SUPPORT OF PETITIONER
___________
July 15, 2019
CORY L. ANDREWS
Counsel of Record
CORBIN K. BARTHOLD
WASHINGTON LEGAL
FOUNDATION
2009 Massachusetts Ave., NW
Washington, DC 20036
(202) 588-0302
candrews@wlf.org
QUESTION PRESENTED
Whether Title III of the ADA requires a website or mobile phone application that offers goods or
services to the public to satisfy discrete accessibility
requirements for individuals with disabilities.
iii
TABLE OF CONTENTS
TABLE OF AUTHORITIES ................................... iv
INTEREST OF AMICUS CURIAE ......................... 1
STATEMENT OF THE CASE ................................. 2
SUMMARY OF ARGUMENT.................................. 5
REASONS FOR GRANTING THE PETITION ...... 7
I.
REVIEW IS WARRANTED TO ENSURE THAT
THE SWEEPING REGULATION OF AMERICA’S DIGITAL ECONOMY REMAINS A “MAJOR QUESTION” SOLELY FOR CONGRESS.......... 8
A.
Only Congress May Resolve a
Major Question ................................... 8
B.
Whether and How to Impose a
Federal Accessibility Regime on
the Digital Economy Is a Major
Question ............................................ 11
II.
THIS COURT’S INTERVENTION IS CRUCIAL
BECAUSE THE DOJ LACKS BOTH THE
AUTHORITY AND THE ABILITY TO CREATE
AN INTERNET-ACCESSIBILITY RULE .............. 14
III.
ONLY THIS COURT CAN STOP JUDGES
AND JURIES FROM REWRITING THE ADA
AND EXCEEDING THEIR PROPER ROLE .......... 18
CONCLUSION ....................................................... 22
iv
TABLE OF AUTHORITIES
Page(s)
Cases:
Argentina v. Weltover, Inc.,
504 U.S. 607 (1992) ............................................... 5
Carparts Dist. Ctr., Inc. v. Auto. Wholesaler’s
Assoc. of New Eng., Inc., 37 F.3d 12
(1st Cir. 1994) ...................................................... 20
Cullen v. Netflix,
880 F. Supp. 2d 1017 (N.D. Cal. 2012) ............... 19
Doe v. Mut. of Omaha Ins. Co.,
179 F.3d 557 (7th Cir. 1999) ......................... 19, 20
FDA v. Brown & Williamson Tobacco
Corp., 529 U.S. 120 (2000) ...................... 1, 6, 9, 10
Gil v. Winn Dixie Stores, Inc.,
257 F. Supp. 3d 1340 (S.D. Fla. 2017) ................ 12
Gonzales v. Oregon,
546 U.S. 243 (2006) ....................................... 10, 17
Iselin v. United States,
270 U.S. 245 (1926) ............................................... 6
King v. Burwell,
135 S. Ct. 2480 (2015) ............................... 1, 10, 17
MCI Telecomms. Corp. v. Am. Tel. & Tel. Co.,
512 U.S. 218 (1994) ............................................... 9
v
Page(s)
Nat’l Assoc. of the Deaf v. Netflix,
869 F. Supp. 2d 196 (D. Mass. 2012) .................. 19
PGA Tour, Inc. v. Martin,
532 U.S. 661 (2001) ............................................... 1
Reed v. CVS Pharm.,
2:17-cv-3877 (C.D. Cal. 2017) ............................. 21
Rios v. N.Y. & Co., Inc.,
2:17-cv-4676 (C.D. Cal. 2017) ............................. 21
Robles v. Yum! Brands, Inc.,
No. 2:16-cv-8211 (C.D. Cal. 2018)....................... 21
United States v. Mead Corp.,
533 U.S. 218 (2001) ............................................... 8
United States v. Nat’l Treasury Emps. Union,
513 U.S. 454 (1995) ............................................. 22
United States Telecom Ass’n v. FCC,
855 F.3d 381 (D.C. Cir. 2019) .................... 7, 8, 11
Util. Air Regulatory Grp. v. EPA,
573 U.S. 302 (2014) ................................. 1, 5, 9, 10
Statutes and Regulations:
29 U.S.C. § 794d (2000).......................................... 13
ADA Amendments Act of 2008, Pub. L. No.
110-325, 122 Stat. 3553 .................................. 3, 13
vi
Page(s)
The Americans with Disabilities Act of 1990,
42 U.S.C. § 12101 et seq. ..............................passim
42 U.S.C. § 12101(b)(1) ......................................... 2
42 U.S.C. § 12101(b)(2) ....................................... 16
42 U.S.C. § 12181(7) ................................ 2, 3, 8, 14
42 U.S.C. § 12181(7)(B) ......................................... 2
42 U.S.C. § 12182 .................................................. 2
42 U.S.C. § 12186(b) .......................................... 2, 3
Twenty-First Century Communications and Video
Accessibility Act of 2010,
Pub. L. No. 111-260, 124 Stat. 2751 ................... 13
47 U.S.C. § 613 (2010) ............................................ 13
28 C.F.R. § 36.104 .................................................... 3
28 C.F.R. § 36.307(a) .............................................. 19
Miscellaneous:
Achieving the Promises of the Americans with
Disabilities Act in the Digital Age—Current
Issues, Challenges, and Opportunities: Hearing
before the Subcomm. on the Constitution,
Civil Rights, 111th Cong. (Apr. 22, 2010) .......... 13
vii
Page(s)
Stephen Breyer, Judicial Review of Questions
of Law and Policy, 38 Admin. L. Rev. 363
(1986) ..................................................................... 8
J. Clement, Mobile App Usage—Statistics and
Facts, Statista (Oct. 10, 2017) ............................ 12
J. Clement, Most popular retail websites in the
United States as of December 2018, ranked by
visitors (in millions), Statista (July 3, 2019)...... 12
J. Clement, Retail e-commerce sales in the
United States from 2017 to 2023, Statista
(Jan. 16, 2019) ..................................................... 12
Comments of Am. Bankers Ass’n, Proposed
Rulemaking, Dkt No. 110 RIN 19-AA61
(Jan 24, 2011) ...................................................... 12
Comments of AT&T Inc., Proposed Rulemaking,
Dkt No. 110 RIN 1190-AA61 (Mar. 8, 2011) ...... 15
Comments of eBay Inc., Proposed Rulemaking,
Dkt No. 110 RIN 1190-AA61 (Jan. 24, 2011) ..... 15
Comments of Nat’l Rest. Assoc. and Retail
Indus. Leaders Assoc., Proposed Rulemaking,
Dkt No. 110 RIN 1190-AA61 (Jan. 24, 2011) ..... 15
Comments of U.S. Chamber of Commerce,
Proposed Rulemaking, Dkt No. 110
RIN 1190-AA61 (Jan. 24, 2011) .................... 14, 15
viii
Page(s)
Dep’t. of Justice, Nondiscrimination on the Basis
of Disability; Accessibility of Web Information
and Services of State and Local Government
Entities and Public Accommodations, 75
Fed. Reg. 43,460 (July 26, 2010)............... 3, 14, 16
Dep’t. of Justice, Nondiscrimination on the Basis
of Disability; Notice of Withdrawal of Four
Previously Announced Rulemaking Actions,
82 Fed. Reg. 60,932 (Dec. 26, 2017).................... 17
Digital Economy Accounted for 6.9% of GDP
in 2017, Bureau of Economic Analysis
(Apr. 4, 2019) ....................................................... 11
Frank H. Easterbrook, Statutes’ Domains,
50 U. Chi. L. Rev. 533 (1983) .............................. 22
William N. Eskridge Jr., Interpreting Law: A
Primer on How to Read Statutes and the
Constitution (2016).......................................... 8, 11
James Gillies & Robert Calliau, How the Web
Was Born: The Story of the World Wide
Web (2000) ............................................................. 7
Abbe R. Gluck & Lisa Schultz Bressman,
Statutory Interpretation from the Inside—An
Empirical Study of Congressional Drafting,
Delegation, and the Canons: Part 1, 65
Stan. L. Rev. 901 (2013) ...................................... 10
ix
Page(s)
Innovation and Inclusion: The Americans with
Disabilities Act at 20: Hearing before the
Subcomm. on Commc’ns, Tech., and the
Internet of the S. Comm. on Commerce, Sci.,
and Transp., 111th Cong. (May 26, 2010).... 12, 13
Samuel D. Levy & Martin S. Krezalek, A Call
for Regulation: The DOJ Ignored Website
Accessibility Regulation and Enterprising
Chaos Ensued, N.Y.L.J., Nov. 9, 2018 .................. 7
John F. Manning, Textualism and the Equity of
the Statute, 101 Colum. L. Rev. 1 (Jan. 2001).... 18
Preamble to Regulation on Nondiscrimination on
the Basis of Disability by Public Accommodations and in Commercial Facilities (July 26,
1991), reprinted in 28 C.F.R. Pt. 36, App. B,
at 645 (1997) .................................................. 18, 19
Antonin Scalia & Bryan A. Garner, Reading
Law: The Interpretation of Legal Texts
(2012) ............................................................. 21, 22
Cass R. Sunstein, The Cost-Benefit Revolution
(2018) ................................................................... 21
David S. Tatel, The Administrative Process
and the Rule of Environmental Law, 34
Harv. Envtl. L. Rev. 1 (2010) .............................. 17
x
Page(s)
The Applicability of the Americans with
Disabilities Act (ADA) to Private Internet
Sites: Hearing before the Subcomm. on the
Constitution of the H. Comm. on the
Judiciary, 106th Cong. (Feb. 9, 2000) ................ 13
1
INTEREST OF AMICUS CURIAE *
Washington Legal Foundation (WLF) is a
nonprofit, public-interest law firm and policy center
with supporters nationwide. WLF promotes and defends free enterprise, individual rights, limited government, and the rule of law. It often appears as an
amicus curiae in important statutory-interpretation
cases, to urge the Court to stop agencies and lower
courts from rewriting federal law. See, e.g., King v.
Burwell, 135 S. Ct. 2480 (2015); Util. Air Regulatory
Grp. v. EPA, 573 U.S. 302 (2014); FDA v. Brown &
Williamson Tobacco Corp., 529 U.S. 120 (2000).
WLF supports the laudable goals of Title III of
the Americans with Disabilities Act. Yet a series of
lower court decisions—including the Ninth Circuit’s
decision here—has improperly expanded that statute’s reach far beyond anything its text can sustain.
Simply put, nothing in Title III imposes discrete accessibility requirements on Internet websites and
mobile apps.
The lower courts are frantically trying to fill
this statutory void with judge-made legislation. And
DOJ has tried, but so far failed, to expand the statute’s regulatory sweep by formal rule. Because rewriting the ADA is a task the Constitution reserves
solely for Congress, this Court’s review is warranted.
* No party’s counsel authored any part of this brief. No
person or entity, other than WLF and its counsel, helped pay
for the preparation or submission of this brief. At least ten days
before its brief was due, WLF notified all counsel of record of
WLF’s intent to file as amicus curiae. All parties have
consented to the filing of WLF’s brief.
2
STATEMENT OF THE CASE
The Americans with Disabilities Act of 1990
(ADA), 42 U.S.C. § 12101 et seq., is a “comprehensive
national mandate for the elimination of discrimination against individuals with disabilities.” Id.
§ 12101(b)(1). The ADA “forbids discrimination
against disabled individuals in major areas of public
life, among them employment (Title I of the Act),
public services (Title II), and public accommodations
(Title III).” PGA Tour, Inc. v. Martin, 532 U.S. 661,
675 (2001) (citations omitted).
This case is about the third area, public accommodations. Title III of the ADA says that “[n]o
individual shall be discriminated against on the basis of disability in the full and equal enjoyment of
the goods, services, facilities, privileges, advantages,
or accommodations of any place of public accommodation by any person who owns, leases (or leases to),
or operates a place of public accommodation.” See 42
U.S.C. § 12182.
The ADA lists twelve categories of “private entities” that “are considered public accommodations
for purposes of [the ADA],” if their operation “affect[s] commerce.” 42 U.S.C. § 12181(7). Those
twelve categories run the gamut from hotels, movie
theaters, and amusement parks to hospitals, schools,
and bus stations—but every category is a physical
location. Ibid. The relevant category here is “a restaurant, bar, or other establishment serving food or
drink.” Id. § 12181(7)(B).
The ADA authorizes the Department of Justice to issue regulations implementing Title III. 42
3
U.S.C. § 12186(b). Under that authority, DOJ has
defined a “place of public accommodation” as any
“facility operated by a private entity whose operations affect commerce and fall within at least one of”
the twelve categories specified in § 12181(7). 28
C.F.R. § 36.104. A “facility” is “all or any portion of
buildings, structures, sites, complexes, equipment,
rolling stock or other conveyances, roads, walks, passageways, parking lots, or other real or personal
property, including the site where the building,
property, structure, or equipment is located.” Ibid.
While it details twelve categories of “public
accommodations,” Title III says nothing about the
Internet or online accessibility. DOJ has acknowledged that the “Internet as it is known today did not
exist when Congress enacted the ADA.” Dep’t. of
Justice, Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of
State and Local Government Entities and Public Accommodations, 75 Fed. Reg. 43,460, 43,463 (July 26,
2010). As a result, “neither the ADA nor [its] regulations * * * specifically address access to Web sites.”
Ibid.
Congress amended the ADA in 2008 but added
nothing about the Internet, websites, or mobile apps.
See ADA Amendments Act of 2008, Pub. L. No. 110325, 122 Stat. 3553. And though it has issued a bevy
of incoherent and contradictory statements on the
question over the years, DOJ has never issued a rule
applying Title III to the Internet.
Petitioner Domino’s Pizza LLC is a restaurant
chain that sells over 2.5 million pizzas worldwide
every day. It offers its customers “at least 15 ways to
4
order pizza.” Pet. Br. 11. Besides visiting a Domino’s
restaurant, customers may, for example, phone their
local store for delivery or in-store pickup. Ibid. They
may order pizza via text message, Tweet, or voiceactivated device (such as Amazon’s Alexa). Ibid. Customers may also order pizza (for delivery or in-store
pickup) through Domino’s website and mobile app.
Id. at 12.
Respondent Guillermo Robles, a blind resident
of California, sued Domino’s under the ADA. Robles’s
complaint alleges that by failing to “design, construct, maintain, and operate” its website and mobile
app “to be fully accessible to him,” Domino’s violated
Title III of the ADA. Pet. App. 2a. Robles did not
phone his local Domino’s store for pizza delivery or
in-store pickup. Nor did he try any of Domino’s other
means for ordering pizza. Robles uses screen-reading
software to access the Internet; he alleges that Domino’s website and app lacked adequate written descriptions for every digital image, preventing him
from completing an online order. Id. at 57a-60a.
On Domino’s motion, the district court dismissed Robles’s suit. Pet. App. 22a-42a. The court
agreed that the ADA applies to the websites and
mobile apps of brick-and-mortar places of public accommodation. Id. at 27a-29a. But the court held that
applying the ADA to Domino’s website and mobile
app, without “meaningful guidance” from DOJ on
how to comply, would violate Domino’s due process
rights. Id. at 34a.
The Ninth Circuit reversed. Pet. App. 1a-21a.
The panel held that (1) Title III applies to Domino’s
website and mobile app and (2) Domino’s had fair
5
notice of its Title III obligations under the ADA.
“The alleged inaccessibility of Domino’s website and
app,” the court opined, “impedes access to the goods
and services of its physical pizza franchise—which
are places of public accommodation.” Id. at 8a.
The Ninth Circuit remanded the case for the
district court “to decide in the first instance whether
Domino’s website and app provide the blind with effective communication and full and equal enjoyment
of its products and services” under the ADA. Id. at
21a.
SUMMARY OF ARGUMENT
As Domino’s emphasizes in its petition, the
decision below is not only unwise, it is profoundly
wrong. Congress never even enacted, much less debated, an ADA that defines Internet websites and
mobile apps as “public accommodations.” Pet. Br. 32.
By imposing discrete accessibility requirements on
Domino’s website and mobile app, the Ninth Circuit
effectively “rewrites Title III.” Ibid. Yet the panel’s
“need to rewrite clear provisions of the statute
should have alerted [it] that it had taken a wrong
interpretive turn.” UARG, 573 U.S. at 328. The
Court should grant review to stop the Ninth Circuit’s
rewrite of Title III from becoming the law of the
land.
To be clear, the question Domino’s petition
poses “is not what Congress ‘would have wanted,’”
but “what Congress enacted.” Argentina v. Weltover,
Inc., 504 U.S. 607, 618 (1992). And because Congress
did not enact an ADA that regulates, or even allows
the regulation of, websites and mobile apps, any rule
6
DOJ might enact that does so would be ultra vires.
Indeed, whether to expand the ADA to cover the vast
digital economy is a “major question”—that is, a
question of “such economic and political magnitude”
that Congress would never commit it to the discretion of an agency without explicitly saying so. Brown
& Williamson, 529 U.S. at 133.
Yet if DOJ may not amend the ADA, neither
may the Ninth Circuit. Enacted before the Internet
age, the ADA omits any mention of websites or mobile apps. “To supply omissions transcends the judicial function.” Iselin v. United States, 270 U.S. 245,
251 (1926) (Brandeis, J.). Judges do not wield the
statutes they want; they must enforce the statutes
they get. And the statutes they get come not from
themselves, nor from the Executive, but from the
people’s representatives in Congress. Neither the
Ninth Circuit nor any other court may rewrite federal law—no matter how well intentioned they may be.
Acting on an understandable but still misguided desire to achieve rough justice for the disabled, many lower courts have drifted far from these
fundamental principles. Only this Court’s intervention can remind those courts of their proper, narrow
role in our constitutional structure. Only then will
the difficult social and economic policy choices at
stake be returned to their rightful place—the Congress.
7
REASONS FOR GRANTING THE PETITION
As the petition and at least three appeals
court decisions make clear, the ADA does not reach
Internet websites and mobile apps. This is hardly
surprising. The World Wide Web did not exist in
1990, when Congress enacted the ADA. Tim Berners-Lee, a CERN research fellow in Switzerland,
would not create the first web server, web browser,
or website until 1991. See James Gillies & Robert
Calliau, How the Web Was Born: The Story of the
World Wide Web 230-35 (2000).
Even so, some observers have suggested that
DOJ could mitigate many of the petition’s concerns—
problems of regulatory uncertainty and burdensome
litigation—if only it would promulgate a uniform Internet-accessibility standard under the ADA. See
Samuel D. Levy & Martin S. Krezalek, A Call for
Regulation: The DOJ Ignored Website Accessibility
Regulation and Enterprising Chaos Ensued,
N.Y.L.J., Nov. 9, 2018. But that expedient view of
the problem overlooks a glaring defect—Congress
never authorized such a rule.
Yet even if the ADA were ambiguous on that
point—and it is not—“an ambiguous grant of authority is not enough.” United States Telecom Ass’n v.
FCC, 855 F.3d 381, 421 (D.C. Cir. 2019) (Kavanaugh, J., dissenting from denial of rehearing en
banc). Instead, “Congress must clearly authorize an
agency to take such a major regulatory action.” Ibid.
Above all, only Congress may rewrite federal law.
And only Congress can answer the momentous question of whether and how to extend the ADA’s accessibility regime to Internet websites and mobile apps.
8
The Ninth Circuit’s extra-statutory overreach cries
out for this Court’s review.
I.
REVIEW IS WARRANTED TO ENSURE THAT THE
SWEEPING REGULATION OF AMERICA’S DIGITAL ECONOMY REMAINS A “MAJOR QUESTION” SOLELY FOR CONGRESS.
A.
Only Congress May Resolve a Major Question.
An agency may fill a statutory gap only when
the “statutory circumstances” clarify that Congress
meant to grant it such power. United States v. Mead
Corp., 533 U.S. 218, 229 (2001). The statutory circumstances here betray any suggestion that Congress meant for Title III of the ADA to reach cyberspace. To fall within the scope of Title III, a public
accommodation must be a physical place like those
enumerated in § 12181(7). To expand the ADA to
cover virtual spaces would be to create new rights
and burdens that Congress never approved.
While Congress often grants the Executive authority to resolve “interstitial matters” in the “course
of the statute’s daily administration,” Congress itself
is “more likely to have focused upon, and answered,
major questions.” Stephen Breyer, Judicial Review
of Questions of Law and Policy, 38 Admin. L. Rev.
363, 370 (1986). And even “if Congress has delegated
an agency general rulemaking or adjudicatory power, judges presume that Congress does not delegate
its authority to settle or amend major social and
economic policy decisions.” William N. Eskridge Jr.,
Interpreting Law: A Primer on How to Read Statutes
and the Constitution 288 (2016).
9
This Court “expect[s] Congress to speak clearly if it wishes to assign to an agency decisions of vast
‘economic and political significance.’” UARG, 573
U.S. at 324 (quoting Brown & Williamson, 529 U.S.
at 160). Consistent with this principle, the Court has
repeatedly refused to extend the scope of a statute’s
regulatory reach over a “major question” without a
clear congressional grant:
•
In vacating a Federal Communications Commission rule that would have exempted certain
telephone companies from statutory rate-filing
requirements, the Court found it “highly unlikely that Congress would leave the determination of whether an industry will be entirely,
or even substantially, rate-regulated to agency
discretion.” MCI Telecomms. Corp. v. Am. Tel.
& Tel. Co., 512 U.S. 218, 231 (1994).
•
In rejecting the Food and Drug Administration’s attempt to regulate cigarettes as “drugs”
or “devices” under the Food, Drug, and Cosmetic Act, the Court was “confident that Congress could not have intended to delegate a decision of such economic and political significance to an agency in so cryptic a fashion.”
Brown & Williamson, 529 U.S. at 146.
•
In overturning an interpretative rule by the
U.S. Attorney General that would have prohibited, under the Controlled Substances Act
(CSA), physicians from prescribing drugs for
assisted suicide, the Court rejected the “idea
that Congress gave the Attorney General such
broad and unusual authority through an implicit delegation in the CSA’s registration pro-
10
vision.” Gonzales v. Oregon, 546 U.S. 243, 267
(2006).
•
In vacating an Environmental Protection
Agency rule that would have subjected millions
of previously unregulated greenhouse-gas
emitters to onerous permitting requirements
under the Clean Air Act, the Court expressed
“skepticism” that the “long-extant statute” contained “an unheralded power to regulate so
‘significant [a] portion of the American economy.’” UARG, 573 U.S. at 324 (quoting Brown &
Williamson, 529 U.S. at 159).
•
In refusing to defer to the Internal Revenue
Service’s view that the Affordable Care Act authorizes billions of dollars each year in government subsidies to individuals who obtained
health insurance through a federal exchange,
the Court explained that, given the “deep ‘economic and political significance’” of that question, “[h]ad Congress wished to assign [it] to an
agency, it surely would have done so expressly.” King, 135 S. Ct. at 2489 (quoting UARG,
573 U.S. at 324).
At bottom, this Court’s major-questions doctrine “supports a presumption of nondelegation in
the face of statutory ambiguity over major policy
questions or questions of major political or economic
significance.” Abbe R. Gluck & Lisa Schultz Bressman, Statutory Interpretation from the Inside—An
Empirical Study of Congressional Drafting, Delegation, and the Canons: Part 1, 65 Stan. L. Rev. 901,
1003 (2013).
11
The “key reason” for the doctrine “is the
strong presumption of continuity for major policies
unless and until Congress has deliberated about and
enacted a change in those major policies.” Eskridge,
supra, at 289. “Because a major policy change should
be made by the most democratically accountable process—Article I, Section 7 legislation—this kind of
continuity is consistent with democratic values.”
Ibid.
B.
Whether and How to Impose a Federal Accessibility Regime on the
Digital Economy Is a Major Question.
Though the Court has not provided a brightline test for when the expansion of a statute’s regulatory reach presents a major question, its precedents suggest some relevant factors. These include
(1) “the amount of money involved for regulated and
affected parties,” (2) “the overall impact on the economy,” (3) “the number of people affected,” and (4)
“the degree of congressional and public attention to
the issue.” United States Telecom, 855 F.3d at 422-23
(Kavanaugh, J.) (collecting cases). Here, under any
conceivable test, the Ninth Circuit’s drastic expansion of the ADA raises a major question.
The financial impact of the Ninth Circuit’s
version of the ADA is staggering, both as a share of
the economy affected and in the dollars at stake. According to the Bureau of Economic Analysis (BEA),
America’s “digital economy” accounted for $1.35 trillion of GDP in 2017. See Digital Economy Accounted
for 6.9% of GDP in 2017, BEA (Apr. 4, 2019),
<https://tinyurl.com/yxutmdcf>. In 2018, $504.6 bil-
12
lion in goods were sold online, and that amount will
likely surpass $735 billion in 2023. See J. Clement,
Retail e-commerce sales in the United States from
2017 to 2023, Statista (Jan. 16, 2019), <https://tiny
url.com/y9gc44ht>. Mobile apps generated $88.3 billion in revenue in 2016 and will likely generate
around $189 billion in revenue by 2020. See J. Clement, Mobile App Usage—Statistics and Facts, Statista (Oct. 10, 2017), <https://tinyurl.com/y5vdzl5s>.
Virtually every brick-and-mortar business in
the United States, from the smallest mom-and-pop
shop to the largest multi-national corporation, maintains an Internet website. In December 2018, 206.1
million unique users visited Amazon.com and 131.9
million unique users visited second-ranked Walmart.
com. See J. Clement, Most popular retail websites in
the United States as of December 2018, ranked by
visitors (in millions), Statista (July 3, 2019),
<https://tinyurl.com/y3egeel7>. And regulated parties estimate the cost of ADA Internet compliance
would range from $250,000 to $3 million per website.
See, e.g., Gil v. Winn Dixie Stores, Inc., 257 F. Supp.
3d 1340, 1345-47 (S.D. Fla. 2017); Comments of Am.
Bankers Ass’n, Proposed Rulemaking, Dkt No. 110
RIN 19-AA61 (Jan 24, 2011).
Nor is Congress in the dark. Congress has
long understood that the ADA does not mandate Internet accessibility for the disabled. It held hearings,
once in 2000 and twice in 2010, at which it considered whether to address Internet accessibility under
the ADA. See Innovation and Inclusion: The Americans with Disabilities Act at 20: Hearing before the
Subcomm. on Commc’ns, Tech., and the Internet of
the S. Comm. on Commerce, Sci., and Transp., 111th
13
Cong. (May 26, 2010); Achieving the Promises of the
Americans with Disabilities Act in the Digital Age—
Current Issues, Challenges, and Opportunities: Hearing before the Subcomm. on the Constitution, Civil
Rights, 111th Cong. (Apr. 22, 2010); The Applicability of the Americans with Disabilities Act (ADA) to
Private Internet Sites: Hearing before the Subcomm.
on the Constitution of the H. Comm. on the Judiciary, 106th Cong. (Feb. 9, 2000). Yet Congress has
never considered a bill that would amend the ADA to
require Internet accessibility.
Instead, whenever it has sought to ensure disabled persons’ access to the Internet, Congress has
always turned elsewhere. In 1998, for instance, Congress amended § 508 of the Rehabilitation Act to require that all federal government websites be accessible to persons with disabilities. See 29 U.S.C.
§ 794d (2000). More recently, Congress enacted the
Twenty-First Century Communications and Video
Accessibility Act of 2010. Pub. L. No. 111-260, 124
Stat. 2751. It authorizes the FCC—not DOJ—to
promulgate regulations to address certain onlineaccessibility barriers for persons with disabilities.
See 47 U.S.C. § 613 (2010).
Finally, Congress knows how to amend federal
law when it wants to. Congress amended the ADA in
2008—the year after Apple introduced its popular
iPhone—but nothing in those amendments mentions
the Internet, websites, or mobile apps. See ADA
Amendments Act of 2008, Pub. L. No. 110-325, 122
Stat. 3553.
In sum, whether and how to impose a federal
accessibility regime on the entire digital economy
14
qualifies as a major question. Only Congress can answer it. This Court should intervene to review the
Ninth Circuit’s misguided response before it disrupts
vast swaths of the U.S. economy.
II.
THIS COURT’S INTERVENTION IS CRUCIAL
BECAUSE THE DOJ LACKS BOTH THE AUTHORITY AND THE ABILITY TO CREATE AN INTERNET-ACCESSIBILITY RULE.
Perhaps the best evidence of the sheer magnitude and complexity of any attempt to regulate Internet-website accessibility is the DOJ’s inability to
craft a workable rule—or, indeed, any rule—that
does so. DOJ concedes that “a clear requirement” informing covered entities of “what is required under
the ADA” to make websites accessible “does not exist.” 75 Fed. Reg. at 43,464. And while it has issued a
cascade of contradictory statements on whether (and
how far) Title III’s accessibility requirements apply
to Internet websites, DOJ has never issued a rule
applying the ADA to Internet websites. Nor can it.
DOJ’s inability to come up with a rule is hardly surprising. Congress designed the ADA for the
material world—buildings, parks, stations, 12 U.S.C.
§ 12181(7)—and it does not translate neatly from
physical space to cyberspace. To begin with, the web
does not lend itself to regularization. Maintaining
web accessibility is not like adding ramps or checking sink heights. “Whether a door provides 32 [inches] clear width is an objectively verifiable fact.”
Comments of U.S. Chamber of Commerce, Proposed
Rulemaking, Dkt No. 110 RIN 1190-AA61 (Jan. 24,
2011). “By contrast, many Web accessibility criteria”—whether, for example, a “text alternative” to an
15
image “is appropriately descriptive”—“have an inherent degree of subjectivity.” Ibid.
Web accessibility is also inherently complex.
Consider the obstacles faced by a company like
AT&T:
AT&T’s Web sites contain, among other
things, content developed and controlled by AT&T, content provided by
others not controlled by AT&T, and embedded functions, such as media players, which may or may not be in AT&T’s
power to alter. Accessibility, by its nature, must be addressed at every phase
of production, by different parts of
AT&T responsible for those functions—
from concept to design to content to
code development to deployment and,
thereafter, to updates.
Comments of AT&T Inc., Proposed Rulemaking, Dkt
No. 110 RIN 1190-AA61 (Mar. 8, 2011).
At any given time “there is no viable technique for making certain [web] content accessible.”
Comments of eBay Inc., Proposed Rulemaking, Dkt
No. 110 RIN 1190-AA61 (Jan. 24, 2011). Because
“assistive technology support” tends to “lag behind
the emergence of new technology,” an “alternative
format” of a website will not—cannot—always “offer
all the ‘bells and whistles’ of the original page.”
Comments of Nat’l Rest. Assoc. and Retail Indus.
Leaders Assoc., Proposed Rulemaking, Dkt No. 110
RIN 1190-AA61 (Jan. 24, 2011).
16
Congress enacted the ADA to provide “clear,
strong, consistent, enforceable standards addressing
discrimination against individuals with disabilities.”
42 U.S.C. § 12101(b)(2). Yet the subjectivity of what
qualifies as “access” in cyberspace, the complexity of
website design, and the ever-shifting technology of
the electronic world are, and always will be, major
obstacles to web accessibility. Someone must, then,
make the tough and even arbitrary choices about
what counts as “accessibility” online.
In a 2010 Advance Notice of Proposed Rulemaking, DOJ’s Civil Rights Division volunteered itself for this role. See Dep’t. of Justice, Nondiscrimination on the Basis of Disability; Accessibility of Web
Information and Services of State and Local Government Entities and Public Accommodations, 75
Fed. Reg. 43,460-01 (July 26, 2010). So far as DOJ
was concerned, Congress need take no part in the
drafting of ADA 2.0.
Without the slightest guidance from Congress,
DOJ began asking the hard questions and even—
with all the clarity of a Magic 8-Ball—trying to answer them. Should Title III require a website to ensure the accessibility of a third-party payment vendor that it neither operates nor controls? DOJ says:
Most likely, yes. Id. at 43,465. Should Title III require a website to ensure the accessibility of an informal online marketplace? DOJ says: Very doubtful.
Ibid. Should Title III require a website to ensure the
accessibility of its patrons’ personal videos or photos?
DOJ says: Reply hazy, try again. Ibid.
In other words, DOJ’s Civil Rights Division offered vague guidance it was ill-equipped to provide
17
in response to questions Congress never authorized
it to ask. “This confirms that the authority claimed
by the Attorney General is both beyond his expertise
and incongruous with the statutory purposes and
design.” Gonzales, 546 U.S. at 267. Cf. King, 135 S.
Ct. at 2489 (“It is especially unlikely that Congress
would have delegated this decision to the IRS, which
has no expertise in crafting health insurance policy
of this sort.”).
Seven years later, DOJ threw up its hands
and withdrew the ANPRM, advising parties not to
treat it as “the Department of Justice’s position on
these issues.” Dep’t. of Justice, Nondiscrimination on
the Basis of Disability; Notice of Withdrawal of Four
Previously Announced Rulemaking Actions, 82 Fed.
Reg. 60,932, 60,933 (Dec. 26, 2017). This fumbling
around—for the better part of a decade!—is revealing, yet unsurprising. It is simply what happens
when an agency chooses to act without guidance (or
authority) from the legislature.
Of course, DOJ has zero authority to draft
what amounts to a whole new law. This is, rather,
one of those times when an agency “choose[s] their
policy first and then later seek[s] to defend its legality.” David S. Tatel, The Administrative Process and
the Rule of Environmental Law, 34 Harv. Envtl. L.
Rev. 1, 2 (2010). But if DOJ cannot write its own
web-accessibility law from scratch, still less so may
the courts.
18
III.
ONLY THIS COURT CAN STOP JUDGES AND
JURIES FROM REWRITING THE ADA AND EXCEEDING THEIR PROPER ROLE.
If a court may draft its own sweeping regulations without regard to the legislature or the statutory text, it becomes a vehicle for overseeing public
policy. That is not a role any court should embrace.
Yet without this Court’s review, the lower courts will
go on essentially rewriting the ADA on an ad hoc basis.
The “U.S. Constitution explicitly disconnects
federal judges from the legislative power and, in doing so, undercuts any judicial claim to derivative
lawmaking authority.” John F. Manning, Textualism
and the Equity of the Statute, 101 Colum. L. Rev. 1,
59 (Jan. 2001). This “sharp separation of legislative
and judicial powers was designed, in large measure,
to limit judicial discretion—and thus to promote
governance according to known and established
laws.” Id. at 61.
When the political branches are presented
with a societal problem, they can collect data, study
incentives, consider diverse viewpoints, and then
craft a balanced solution. In crafting the ADA, for
example, Congress carefully struck “a balance between guaranteeing access to individuals with disabilities and recognizing the legitimate cost concerns
of businesses and other private entities.” Preamble to
Regulation on Nondiscrimination on the Basis of
Disability by Public Accommodations and in Commercial Facilities (July 26, 1991), reprinted in 28
C.F.R. Pt. 36, App. B, at 645 (1997). That is why, for
19
example, Congress “establish[ed] different standards
for existing facilities and new construction.” Ibid.
By contrast, when a court (or a jury) is presented with a societal problem, it can do no more
than hear from a few witnesses, maybe a few experts, and a few lawyers—then impose remedies limited to the parties in the lawsuit. Litigation, with its
inherent limitations (and frightful expense), is no
way to go about crafting major public policy.
Disturbing as it may be for the Executive to
seize the power to legislate, at least DOJ can be expected (if it ever gets its act together) to create just
one set of spurious rules. But if the courts continue
trying to draft web-accessibility standards, they will
add the vice of inconsistency to the evil of illegitimacy. Compare Nat’l Assoc. of the Deaf v. Netflix, 869 F.
Supp. 2d 196 (D. Mass. 2012) (Netflix’s streaming
service is subject to Title III), with Cullen v. Netflix,
880 F. Supp. 2d 1017 (N.D. Cal. 2012) (not so fast).
Nor are the courts any better equipped than
DOJ to draw fine policy lines. Consider, for example,
how hard it can be to distinguish a website’s “inventory” from its “interface.” Title III “does not require a
public accommodation to alter its inventory to include accessible or special goods that are designed
for, or facilitate use by, individuals with disabilities.”
28 C.F.R. § 36.307(a). In short, “the content of the
goods or services offered by a place of public accommodation is not regulated.” Doe v. Mut. of Omaha
Ins. Co., 179 F.3d 557, 560 (7th Cir. 1999).
So while “a camera store may not refuse to sell
cameras to a disabled person,” it “is not required to
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stock cameras specially designed for such persons.”
Ibid. This conclusion finds support in the ADA’s silence about how a company would adjust its inventory to accommodate the disabled. “Had Congress purposed to impose so enormous a burden on the retail
sector of the economy and so vast a supervisory responsibility on the federal courts,” it surely “would
have made its intention clearer and could at least
have imposed some standards.” Ibid. It did not, and
the judiciary is neither equipped nor authorized to
press ahead anyway, “making standardless decisions
about the composition of retail inventories.” Ibid.
Yet the online distinction between access to a
product or service, on the one hand, and the product
or service itself, on the other, is often “illusory.” Carparts Dist. Ctr., Inc. v. Auto. Wholesaler’s Assoc. of
New Eng., Inc., 37 F.3d 12, 19 (1st Cir. 1994). For
many websites, “access” is “inventory.” The whole
point of many websites is to offer a unique aural or
visual experience. That experience is often irreducible and untranslatable. Just as “it is hardly a feasible judicial function to decide whether shoestores
should sell single shoes to one-legged persons and if
so at what price,” Mut. of Omaha, 179 F.3d at 560, so
it is “hardly a feasible judicial function” to decide
how Facebook must modify the protean array of photo collages, ad videos, comments, and “like” reactions
in a blind person’s News Feed.
Courts applying Title III to the Internet have
tended to duck this problem. How to comply with Title III is, they say, a matter not of liability but of
remedy. It is, they say, a matter for the end of a case,
not the beginning. But when a district court rejects a
defendant’s attempt to cut an ADA lawsuit off at the
21
early stage, settlement becomes all but inevitable. It
is, in fact, often the very next event in the case. See,
e.g., Rios v. N.Y. & Co., Inc., 2:17-cv-4676 (C.D. Cal.
2017) (order denying motion for judgment on the
pleadings at Dkt #27; notice of settlement at Dkt
#28); Reed v. CVS Pharm., 2:17-cv-3877 (C.D. Cal.
2017) (order denying motion to dismiss at Dkt #27;
notice of settlement at Dkt #28); Robles v. Yum!
Brands, Inc., No. 2:16-cv-8211 (C.D. Cal. 2018) (order denying motion for summary judgment at Dkt
#57; notice of settlement at Dkt #62). Leaving standard-setting for the remedy stage may be convenient
for courts, but it leaves businesses in an impossible
bind.
A court that creates a radical new regulatory
rule to address a nationwide problem acts in defiance of many blind spots. “The omnipresence of unintended consequences” of public policy “can be attributed, in large part, to the absence of relevant information.” Cass R. Sunstein, The Cost-Benefit Revolution 79 (2018). Yet “the decisions that follow adjudication, involving a small number of parties,” often
“turn out to be inadequately informed.” Id. at 86.
This lawsuit proves the point. In contrast, the political branches are better able to “collect dispersed
knowledge” and “bring it to bear on official choices.”
Id. at 88.
Even if the federal courts could somehow craft
a serviceable approach to addressing the problem of
Internet accessibility for disabled Americans, that
would not justify such drastic judicial action. “Judicial amendment flatly contradicts democratic selfgovernance.” Antonin Scalia & Bryan A. Garner,
Reading Law: The Interpretation of Legal Texts 96
22
(2012). There is no authority permitting judges to
transform the ADA into a tool for setting public policy of the highest order. That would be a “serious invasion of the legislative domain.” United States v.
Nat’l Treasury Emps. Union, 513 U.S. 454, 479 n.26
(1995).
What’s more, it is “impossible for a court—
even one that knows each legislator’s complete table
of preferences—to say what the whole body would
have done with a proposal it did not consider in fact.”
Frank H. Easterbrook, Statutes’ Domains, 50 U. Chi.
L. Rev. 533, 547-48 (1983). Such “judicial predictions
of how the legislature would have decided issues it
did not in fact decide are bound to be little more than
wild guesses.” Id. at 548.
Without this Court’s review, such wild guesses
will only continue to multiply.
CONCLUSION
The Court should grant the petition.
Respectfully submitted,
July 15, 2019
CORY L. ANDREWS
Counsel of Record
CORBIN K. BARTHOLD
WASHINGTON LEGAL
FOUNDATION
2009 Massachusetts Ave., NW
Washington, DC 20036
(202) 588-0302
candrews@wlf.org
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.